ACURA RDX 2019

Complete listing of complaints and recalls for this vehicle

454
Complaints
116
Recalls

Complaints & Recalls

454 Complaints 116 Recalls

Official Safety Recalls - Important!

116 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V158000 SAFETY RECALL
448.6K Vehicles Affected
Recall Date: Mar 9, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.

Potential Risk:
An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
FREE Recall Solution:
Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: NDA, QDB, BDC, MDD
Notice Date: Apr 18, 2023
Recall Date: Mar 9, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V215000 SAFETY RECALL
624.6K Vehicles Affected
Recall Date: Mar 25, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: Multiple Codes
Notice Date: May 18, 2021
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V314000 SAFETY RECALL
136K Vehicles Affected
Recall Date: May 28, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The recall began July 22, 2020. Owners may contact Honda customer service at 1-888-234-2138.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Notice Date: Jul 22, 2020
Recall Date: May 28, 2020

Consumer Complaints

454 Complaints
Honda (american Honda Motor Co.)
Campaign: 11568222 Other
Jan 27, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Rear window shattered by itself, no object hit the window.

Corrective Action:

Rear window shattered by itself, no object hit the window.

Additional Notes:

Rear window shattered by itself, no object hit the window.

Manufacturer: ACURA
Mfg Campaign: 11568222
Notice Date: Jan 27, 2024
Recall Date: Jan 27, 2024
Honda (american Honda Motor Co.)
Campaign: 11568230 Other
Jan 27, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Rear window spontaneously shattered on 1/25/23 as the car was parked in a parking lot. Had the rear windshield replaced already. Safety was at risk due to it being able to happen at any point. Glass may fly inwards towards driver/passengers. Currently, there is a service bulletin printed on May 20, 2023 from Acura on Read windshields shattering. A police report has been made. No warning lamps at all.

Corrective Action:

Rear window spontaneously shattered on 1/25/23 as the car was parked in a parking lot. Had the rear windshield replaced already. Safety was at risk due to it being able to happen at any point. Glass may fly inwards towards driver/passengers. Currently, there is a service bulletin printed on May 20, 2023 from Acura on Read windshields shattering. A police report has been made. No warning lamps at all.

Additional Notes:

Rear window spontaneously shattered on 1/25/23 as the car was parked in a parking lot. Had the rear windshield replaced already. Safety was at risk due to it being able to happen at any point. Glass may fly inwards towards driver/passengers. Currently, there is a service bulletin printed on May 20, 2023 from Acura on Read windshields shattering. A police report has been made. No warning lamps at all.

Manufacturer: ACURA
Mfg Campaign: 11568230
Notice Date: Jan 27, 2024
Recall Date: Jan 27, 2024
Honda (american Honda Motor Co.)
Campaign: 11567936 Other
Jan 26, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Rear windshield shattered without impact while vehicle was off.

Corrective Action:

Rear windshield shattered without impact while vehicle was off.

Additional Notes:

Rear windshield shattered without impact while vehicle was off.

Manufacturer: ACURA
Mfg Campaign: 11567936
Notice Date: Jan 26, 2024
Recall Date: Jan 26, 2024
Honda (american Honda Motor Co.)
Campaign: 11567880 Other
Jan 25, 2024
Defect Description:

VISIBILITY

Potential Consequences:

The contact owns a 2019 Acura RDX. The contact stated that while the vehicle was parked, the rear windshield fractured without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 24,000.

Corrective Action:

The contact owns a 2019 Acura RDX. The contact stated that while the vehicle was parked, the rear windshield fractured without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 24,000.

Additional Notes:

The contact owns a 2019 Acura RDX. The contact stated that while the vehicle was parked, the rear windshield fractured without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 24,000.

Manufacturer: ACURA
Mfg Campaign: 11567880
Notice Date: Jan 25, 2024
Recall Date: Jan 25, 2024
Honda (american Honda Motor Co.)
Campaign: 11567138 Other
Jan 23, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Rear glass shattered for no reason. I just close and drive door and the rear glass shattered.

Corrective Action:

Rear glass shattered for no reason. I just close and drive door and the rear glass shattered.

Additional Notes:

Rear glass shattered for no reason. I just close and drive door and the rear glass shattered.

Manufacturer: ACURA
Mfg Campaign: 11567138
Notice Date: Jan 23, 2024
Recall Date: Jan 23, 2024
Honda (american Honda Motor Co.)
Campaign: 11566803 Other
Jan 21, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The rear glass has shattered when the driver door was closed. Has happened twice. February 11, 2023 and January 21, 2024

Corrective Action:

The rear glass has shattered when the driver door was closed. Has happened twice. February 11, 2023 and January 21, 2024

Additional Notes:

The rear glass has shattered when the driver door was closed. Has happened twice. February 11, 2023 and January 21, 2024

Manufacturer: ACURA
Mfg Campaign: 11566803
Notice Date: Jan 21, 2024
Recall Date: Jan 21, 2024
Honda (american Honda Motor Co.)
Campaign: 11566844 Other
Jan 21, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Suddenly back glass shattered by its own . Just in cold weather . While kid was in back seat .. no reason it happened by its own no gurantee if we replace it won’t happen again . I saw others also complaining same on Acura RDX 2019 same model

Corrective Action:

Suddenly back glass shattered by its own . Just in cold weather . While kid was in back seat .. no reason it happened by its own no gurantee if we replace it won’t happen again . I saw others also complaining same on Acura RDX 2019 same model

Additional Notes:

Suddenly back glass shattered by its own . Just in cold weather . While kid was in back seat .. no reason it happened by its own no gurantee if we replace it won’t happen again . I saw others also complaining same on Acura RDX 2019 same model

Manufacturer: ACURA
Mfg Campaign: 11566844
Notice Date: Jan 21, 2024
Recall Date: Jan 21, 2024
Honda (american Honda Motor Co.)
Campaign: 11566424 Other
Jan 19, 2024
Defect Description:

AIR BAGS

Potential Consequences:

The "airbag is turned off" warning light for the front passenger seat is lit (on) while an adult is sitting in the front passenger with the seat belt latched. THIS HAS HAPPENED NUMEROUS TIMES SINCE I PURCHASED THIS VEHICLE.. I have reported this to the Acura dealer where I purchased the vehicle and they said since they are unable to repeat the issue they can't do anything about it. In addition, when this issue is occurring the warning light on the dash and the audible bell regarding the seat belt being unlatched while the vehicle is in motion does not come on.

Corrective Action:

The "airbag is turned off" warning light for the front passenger seat is lit (on) while an adult is sitting in the front passenger with the seat belt latched. THIS HAS HAPPENED NUMEROUS TIMES SINCE I PURCHASED THIS VEHICLE.. I have reported this to the Acura dealer where I purchased the vehicle and they said since they are unable to repeat the issue they can't do anything about it. In addition, when this issue is occurring the warning light on the dash and the audible bell regarding the seat belt being unlatched while the vehicle is in motion does not come on.

Additional Notes:

The "airbag is turned off" warning light for the front passenger seat is lit (on) while an adult is sitting in the front passenger with the seat belt latched. THIS HAS HAPPENED NUMEROUS TIMES SINCE I PURCHASED THIS VEHICLE.. I have reported this to the Acura dealer where I purchased the vehicle and they said since they are unable to repeat the issue they can't do anything about it. In addition, when this issue is occurring the warning light on the dash and the audible bell regarding the seat belt being unlatched while the vehicle is in motion does not come on.

Manufacturer: ACURA
Mfg Campaign: 11566424
Notice Date: Jan 19, 2024
Recall Date: Jan 19, 2024
Honda (american Honda Motor Co.)
Campaign: 11566424 Other
Jan 19, 2024
Defect Description:

SEAT BELTS

Potential Consequences:

The "airbag is turned off" warning light for the front passenger seat is lit (on) while an adult is sitting in the front passenger with the seat belt latched. THIS HAS HAPPENED NUMEROUS TIMES SINCE I PURCHASED THIS VEHICLE.. I have reported this to the Acura dealer where I purchased the vehicle and they said since they are unable to repeat the issue they can't do anything about it. In addition, when this issue is occurring the warning light on the dash and the audible bell regarding the seat belt being unlatched while the vehicle is in motion does not come on.

Corrective Action:

The "airbag is turned off" warning light for the front passenger seat is lit (on) while an adult is sitting in the front passenger with the seat belt latched. THIS HAS HAPPENED NUMEROUS TIMES SINCE I PURCHASED THIS VEHICLE.. I have reported this to the Acura dealer where I purchased the vehicle and they said since they are unable to repeat the issue they can't do anything about it. In addition, when this issue is occurring the warning light on the dash and the audible bell regarding the seat belt being unlatched while the vehicle is in motion does not come on.

Additional Notes:

The "airbag is turned off" warning light for the front passenger seat is lit (on) while an adult is sitting in the front passenger with the seat belt latched. THIS HAS HAPPENED NUMEROUS TIMES SINCE I PURCHASED THIS VEHICLE.. I have reported this to the Acura dealer where I purchased the vehicle and they said since they are unable to repeat the issue they can't do anything about it. In addition, when this issue is occurring the warning light on the dash and the audible bell regarding the seat belt being unlatched while the vehicle is in motion does not come on.

Manufacturer: ACURA
Mfg Campaign: 11566424
Notice Date: Jan 19, 2024
Recall Date: Jan 19, 2024
Honda (american Honda Motor Co.)
Campaign: 11565375 Other
Jan 13, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

After my shift at work. I got in my 2019 ACURA RDX and closed the door. Right when the door closed the rear tailgate glass shattered. Leaving a big hole in the glass on my drive home. While it kept breaking into thousands of smaller pieces while driving home. Mind you I live in Chicago and the temperature was 20 degrees Fahrenheit outside. Called my insurance company to file a claim. Had the rear glass replaced by Safelite after a week and half. But the tiny pieces that broke off fell inside the tailgate and now when I raise the tailgate/hit a bump/ turn the vehicle I hear the pieces of glass that fell inside the tailgate moving around. I was told there was no way to remove this.

Corrective Action:

After my shift at work. I got in my 2019 ACURA RDX and closed the door. Right when the door closed the rear tailgate glass shattered. Leaving a big hole in the glass on my drive home. While it kept breaking into thousands of smaller pieces while driving home. Mind you I live in Chicago and the temperature was 20 degrees Fahrenheit outside. Called my insurance company to file a claim. Had the rear glass replaced by Safelite after a week and half. But the tiny pieces that broke off fell inside the tailgate and now when I raise the tailgate/hit a bump/ turn the vehicle I hear the pieces of glass that fell inside the tailgate moving around. I was told there was no way to remove this.

Additional Notes:

After my shift at work. I got in my 2019 ACURA RDX and closed the door. Right when the door closed the rear tailgate glass shattered. Leaving a big hole in the glass on my drive home. While it kept breaking into thousands of smaller pieces while driving home. Mind you I live in Chicago and the temperature was 20 degrees Fahrenheit outside. Called my insurance company to file a claim. Had the rear glass replaced by Safelite after a week and half. But the tiny pieces that broke off fell inside the tailgate and now when I raise the tailgate/hit a bump/ turn the vehicle I hear the pieces of glass that fell inside the tailgate moving around. I was told there was no way to remove this.

Manufacturer: ACURA
Mfg Campaign: 11565375
Notice Date: Jan 13, 2024
Recall Date: Jan 13, 2024
Honda (american Honda Motor Co.)
Campaign: 11565375 Other
Jan 13, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

After my shift at work. I got in my 2019 ACURA RDX and closed the door. Right when the door closed the rear tailgate glass shattered. Leaving a big hole in the glass on my drive home. While it kept breaking into thousands of smaller pieces while driving home. Mind you I live in Chicago and the temperature was 20 degrees Fahrenheit outside. Called my insurance company to file a claim. Had the rear glass replaced by Safelite after a week and half. But the tiny pieces that broke off fell inside the tailgate and now when I raise the tailgate/hit a bump/ turn the vehicle I hear the pieces of glass that fell inside the tailgate moving around. I was told there was no way to remove this.

Corrective Action:

After my shift at work. I got in my 2019 ACURA RDX and closed the door. Right when the door closed the rear tailgate glass shattered. Leaving a big hole in the glass on my drive home. While it kept breaking into thousands of smaller pieces while driving home. Mind you I live in Chicago and the temperature was 20 degrees Fahrenheit outside. Called my insurance company to file a claim. Had the rear glass replaced by Safelite after a week and half. But the tiny pieces that broke off fell inside the tailgate and now when I raise the tailgate/hit a bump/ turn the vehicle I hear the pieces of glass that fell inside the tailgate moving around. I was told there was no way to remove this.

Additional Notes:

After my shift at work. I got in my 2019 ACURA RDX and closed the door. Right when the door closed the rear tailgate glass shattered. Leaving a big hole in the glass on my drive home. While it kept breaking into thousands of smaller pieces while driving home. Mind you I live in Chicago and the temperature was 20 degrees Fahrenheit outside. Called my insurance company to file a claim. Had the rear glass replaced by Safelite after a week and half. But the tiny pieces that broke off fell inside the tailgate and now when I raise the tailgate/hit a bump/ turn the vehicle I hear the pieces of glass that fell inside the tailgate moving around. I was told there was no way to remove this.

Manufacturer: ACURA
Mfg Campaign: 11565375
Notice Date: Jan 13, 2024
Recall Date: Jan 13, 2024
Honda (american Honda Motor Co.)
Campaign: 11565375 Other
Jan 13, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

After my shift at work. I got in my 2019 ACURA RDX and closed the door. Right when the door closed the rear tailgate glass shattered. Leaving a big hole in the glass on my drive home. While it kept breaking into thousands of smaller pieces while driving home. Mind you I live in Chicago and the temperature was 20 degrees Fahrenheit outside. Called my insurance company to file a claim. Had the rear glass replaced by Safelite after a week and half. But the tiny pieces that broke off fell inside the tailgate and now when I raise the tailgate/hit a bump/ turn the vehicle I hear the pieces of glass that fell inside the tailgate moving around. I was told there was no way to remove this.

Corrective Action:

After my shift at work. I got in my 2019 ACURA RDX and closed the door. Right when the door closed the rear tailgate glass shattered. Leaving a big hole in the glass on my drive home. While it kept breaking into thousands of smaller pieces while driving home. Mind you I live in Chicago and the temperature was 20 degrees Fahrenheit outside. Called my insurance company to file a claim. Had the rear glass replaced by Safelite after a week and half. But the tiny pieces that broke off fell inside the tailgate and now when I raise the tailgate/hit a bump/ turn the vehicle I hear the pieces of glass that fell inside the tailgate moving around. I was told there was no way to remove this.

Additional Notes:

After my shift at work. I got in my 2019 ACURA RDX and closed the door. Right when the door closed the rear tailgate glass shattered. Leaving a big hole in the glass on my drive home. While it kept breaking into thousands of smaller pieces while driving home. Mind you I live in Chicago and the temperature was 20 degrees Fahrenheit outside. Called my insurance company to file a claim. Had the rear glass replaced by Safelite after a week and half. But the tiny pieces that broke off fell inside the tailgate and now when I raise the tailgate/hit a bump/ turn the vehicle I hear the pieces of glass that fell inside the tailgate moving around. I was told there was no way to remove this.

Manufacturer: ACURA
Mfg Campaign: 11565375
Notice Date: Jan 13, 2024
Recall Date: Jan 13, 2024
Honda (american Honda Motor Co.)
Campaign: 11564795 Other
Jan 11, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

The rear glass has shattered twice for no reason

Corrective Action:

The rear glass has shattered twice for no reason

Additional Notes:

The rear glass has shattered twice for no reason

Manufacturer: ACURA
Mfg Campaign: 11564795
Notice Date: Jan 11, 2024
Recall Date: Jan 11, 2024
Honda (american Honda Motor Co.)
Campaign: 11564798 Other
Jan 11, 2024
Defect Description:

SEATS

Potential Consequences:

Told by dealer that the passenger seat frame assembly has a defect but they will not repair it unless I pay approx $1500

Corrective Action:

Told by dealer that the passenger seat frame assembly has a defect but they will not repair it unless I pay approx $1500

Additional Notes:

Told by dealer that the passenger seat frame assembly has a defect but they will not repair it unless I pay approx $1500

Manufacturer: ACURA
Mfg Campaign: 11564798
Notice Date: Jan 11, 2024
Recall Date: Jan 11, 2024
Honda (american Honda Motor Co.)
Campaign: 11563079 Other
Jan 2, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Spontaneous entire rear window shattering while parked under normal outdoor weather conditions. No impact of any type.

Corrective Action:

Spontaneous entire rear window shattering while parked under normal outdoor weather conditions. No impact of any type.

Additional Notes:

Spontaneous entire rear window shattering while parked under normal outdoor weather conditions. No impact of any type.

Manufacturer: ACURA
Mfg Campaign: 11563079
Notice Date: Jan 2, 2024
Recall Date: Jan 2, 2024
Honda (american Honda Motor Co.)
Campaign: 11562892 Other
Jan 1, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Upon entering parked vehicle and closing doors, the rear windshield spontaneously shattered leaving a large gaping hole.

Corrective Action:

Upon entering parked vehicle and closing doors, the rear windshield spontaneously shattered leaving a large gaping hole.

Additional Notes:

Upon entering parked vehicle and closing doors, the rear windshield spontaneously shattered leaving a large gaping hole.

Manufacturer: ACURA
Mfg Campaign: 11562892
Notice Date: Jan 1, 2024
Recall Date: Jan 1, 2024
Honda (american Honda Motor Co.)
Campaign: 11561871 Other
Dec 26, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

When I got into my car and closed the front door the back windshield completely shattered. My car was parked and was not on yet. The glass from the back windshield had not been hit by anything external (there was nothing in the car that had come from the outside and there are cameras in the parking lot where I was which confirmed nothing had damaged it). If the back windshield's glass had shattered while I was driving the shock would have posed a severe safety concern for me and for others on the road. Additionally, if the back windshield glass had shattered as I was opening up the back door I could have gotten injured. The car was taken to have the back windshield glass replaced. When the car was serviced and ready to pick up I was informed that glass remains in the tailgate and can not be removed without the entire rear of the car being removed, cleaned and then replaced. Honda, Acura, the glass company and my insurance will all not fix this problem. Spontaneously shattering glass is a known problem with Honda Acuras and I have since learned there is a class action lawsuit about this problem. Honda Acura denies this claim. This car is a newly purchased vehicle.

Corrective Action:

When I got into my car and closed the front door the back windshield completely shattered. My car was parked and was not on yet. The glass from the back windshield had not been hit by anything external (there was nothing in the car that had come from the outside and there are cameras in the parking lot where I was which confirmed nothing had damaged it). If the back windshield's glass had shattered while I was driving the shock would have posed a severe safety concern for me and for others on the road. Additionally, if the back windshield glass had shattered as I was opening up the back door I could have gotten injured. The car was taken to have the back windshield glass replaced. When the car was serviced and ready to pick up I was informed that glass remains in the tailgate and can not be removed without the entire rear of the car being removed, cleaned and then replaced. Honda, Acura, the glass company and my insurance will all not fix this problem. Spontaneously shattering glass is a known problem with Honda Acuras and I have since learned there is a class action lawsuit about this problem. Honda Acura denies this claim. This car is a newly purchased vehicle.

Additional Notes:

When I got into my car and closed the front door the back windshield completely shattered. My car was parked and was not on yet. The glass from the back windshield had not been hit by anything external (there was nothing in the car that had come from the outside and there are cameras in the parking lot where I was which confirmed nothing had damaged it). If the back windshield's glass had shattered while I was driving the shock would have posed a severe safety concern for me and for others on the road. Additionally, if the back windshield glass had shattered as I was opening up the back door I could have gotten injured. The car was taken to have the back windshield glass replaced. When the car was serviced and ready to pick up I was informed that glass remains in the tailgate and can not be removed without the entire rear of the car being removed, cleaned and then replaced. Honda, Acura, the glass company and my insurance will all not fix this problem. Spontaneously shattering glass is a known problem with Honda Acuras and I have since learned there is a class action lawsuit about this problem. Honda Acura denies this claim. This car is a newly purchased vehicle.

Manufacturer: ACURA
Mfg Campaign: 11561871
Notice Date: Dec 26, 2023
Recall Date: Dec 26, 2023
Honda (american Honda Motor Co.)
Campaign: 11561412 Other
Dec 21, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Car parked in driveway and shut off. Rear window spontaneously exploded and shattered. 3rd time this has happened in 3 years.

Corrective Action:

Car parked in driveway and shut off. Rear window spontaneously exploded and shattered. 3rd time this has happened in 3 years.

Additional Notes:

Car parked in driveway and shut off. Rear window spontaneously exploded and shattered. 3rd time this has happened in 3 years.

Manufacturer: ACURA
Mfg Campaign: 11561412
Notice Date: Dec 21, 2023
Recall Date: Dec 21, 2023
Honda (american Honda Motor Co.)
Campaign: 11560566 Other
Dec 17, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My tailgate window has exploded twice in 13 months, get in my vehicle shut the door and bck window shattered, it’s dangerous & Acura or Honda does not want to tk accountability for this dangerous issue.. thankful I was parked when it happened both times this time had to wait 4 days wt my truck on the street without window & needed a loaner now there is a updated part number for the glass

Corrective Action:

My tailgate window has exploded twice in 13 months, get in my vehicle shut the door and bck window shattered, it’s dangerous & Acura or Honda does not want to tk accountability for this dangerous issue.. thankful I was parked when it happened both times this time had to wait 4 days wt my truck on the street without window & needed a loaner now there is a updated part number for the glass

Additional Notes:

My tailgate window has exploded twice in 13 months, get in my vehicle shut the door and bck window shattered, it’s dangerous & Acura or Honda does not want to tk accountability for this dangerous issue.. thankful I was parked when it happened both times this time had to wait 4 days wt my truck on the street without window & needed a loaner now there is a updated part number for the glass

Manufacturer: ACURA
Mfg Campaign: 11560566
Notice Date: Dec 17, 2023
Recall Date: Dec 17, 2023
Honda (american Honda Motor Co.)
Campaign: 11560129 Other
Dec 14, 2023
Defect Description:

VISIBILITY:WINDSHIELD

Potential Consequences:

The contact owns a 2019 Acura RDX. The contact stated that while the vehicle was parked, the rear windshield shattered without impact. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to Service Bulletin: 22-014. The manufacturer was notified of the failure but did not assist. The failure mileage was 35,000.

Corrective Action:

The contact owns a 2019 Acura RDX. The contact stated that while the vehicle was parked, the rear windshield shattered without impact. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to Service Bulletin: 22-014. The manufacturer was notified of the failure but did not assist. The failure mileage was 35,000.

Additional Notes:

The contact owns a 2019 Acura RDX. The contact stated that while the vehicle was parked, the rear windshield shattered without impact. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to Service Bulletin: 22-014. The manufacturer was notified of the failure but did not assist. The failure mileage was 35,000.

Manufacturer: ACURA
Mfg Campaign: 11560129
Notice Date: Dec 14, 2023
Recall Date: Dec 14, 2023

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