Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017 CR-V and Acura RDX vehicles. The Certification Labels on the affected vehicles were printed with ink that may be inadvertently wiped away with an alcohol solvent. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KF3, KF4
Recall Date: Apr 18, 2017
Consumer Complaints
97 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE AND LOSS MOTIVE POWER. THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED FOR LESS THAN ONE MINUTE BEFORE THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO SCHALLER ACURA (345 CENTER ST, MANCHESTER, CT 06040, (860) 647-7077) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE CONTACT STATED THE FAILURE REOCCURRED AT 35-40 MPH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 37,800.
Corrective Action:
TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE AND LOSS MOTIVE POWER. THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED FOR LESS THAN ONE MINUTE BEFORE THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO SCHALLER ACURA (345 CENTER ST, MANCHESTER, CT 06040, (860) 647-7077) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE CONTACT STATED THE FAILURE REOCCURRED AT 35-40 MPH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 37,800.
Additional Notes:
TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE AND LOSS MOTIVE POWER. THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED FOR LESS THAN ONE MINUTE BEFORE THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO SCHALLER ACURA (345 CENTER ST, MANCHESTER, CT 06040, (860) 647-7077) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE CONTACT STATED THE FAILURE REOCCURRED AT 35-40 MPH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 37,800.
Mfg Campaign: 11365183
Recall Date: Oct 19, 2020
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO ACCELERATE. IN ADDITION, THE VEHICLE ACCELERATED ABRUPTLY ON SEVERAL OCCASIONS. THE CONTACT THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE RESTARTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO KEY ACURA OF GAINESVILLE (3435 N MAIN ST, GAINESVILLE, FL 32609) ON THREE SEPARATE OCCASIONS HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO ACCELERATE. IN ADDITION, THE VEHICLE ACCELERATED ABRUPTLY ON SEVERAL OCCASIONS. THE CONTACT THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE RESTARTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO KEY ACURA OF GAINESVILLE (3435 N MAIN ST, GAINESVILLE, FL 32609) ON THREE SEPARATE OCCASIONS HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO ACCELERATE. IN ADDITION, THE VEHICLE ACCELERATED ABRUPTLY ON SEVERAL OCCASIONS. THE CONTACT THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE RESTARTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO KEY ACURA OF GAINESVILLE (3435 N MAIN ST, GAINESVILLE, FL 32609) ON THREE SEPARATE OCCASIONS HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Mfg Campaign: 11329513
Recall Date: Jun 18, 2020
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO ACCELERATE. IN ADDITION, THE VEHICLE ACCELERATED ABRUPTLY ON SEVERAL OCCASIONS. THE CONTACT THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE RESTARTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO KEY ACURA OF GAINESVILLE (3435 N MAIN ST, GAINESVILLE, FL 32609) ON THREE SEPARATE OCCASIONS HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO ACCELERATE. IN ADDITION, THE VEHICLE ACCELERATED ABRUPTLY ON SEVERAL OCCASIONS. THE CONTACT THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE RESTARTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO KEY ACURA OF GAINESVILLE (3435 N MAIN ST, GAINESVILLE, FL 32609) ON THREE SEPARATE OCCASIONS HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO ACCELERATE. IN ADDITION, THE VEHICLE ACCELERATED ABRUPTLY ON SEVERAL OCCASIONS. THE CONTACT THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE RESTARTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO KEY ACURA OF GAINESVILLE (3435 N MAIN ST, GAINESVILLE, FL 32609) ON THREE SEPARATE OCCASIONS HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Mfg Campaign: 11329513
Recall Date: Jun 18, 2020
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ON THE DAY 10/27/2016 I PURCHASED A ZERO MILE ACURA RDX 2017 VEHICLE FROM BELLA GROUP AT KENNEDY SAN JUAN WITH TRANSMISSION ISSUES. IT JUMPS MOSTLY WHEN IT PASSES 20 MHP AND WHEN IT BRAKES SHE JUMPED AS IF LOWERING CHANGES. DURING THE PAST 3 YEARS I WENT TO ACURA SERVICE IN GUAYNABO AND I TOLD ABOUT THE TRANSMISSION AND THEY ALWAYS TOLD ME THAT IT WAS FINE. ON 9/3/2020 I TOOK THE CAR AND TOLD ACURA SERVICE EVERY TIME ABOUT THE TRANSMISSION, IT WAS DELIVERED TO ME AS EVERYTHING WAS FINE WHICH BOTHERED ME AND I ASKED FOR A MANAGER. THE MANAGER CAME AND WE GAVE A TEST DRIVE AND IN 5 MINUTES HE FOUND THE PROBLEM, THEN THEY GIVE ME THE SERVICE PAPER INFORMING THAT ON 04/4/2017 ACURA INFORMED THROUGH A SERVICE BULLETIN 17-017 THAT THE JUDDER FROM THE TORQUE CONVERTER WHICH CAUSES THAT THE MOTOR OIL BURNS MORE THAN NORMAL CAUSING THE TRANSMISSION TO JUMP. ACURA SERVICIO CARRIED OUT THE SERVICE BULLETIN, BUT AS OF 3/13/2020 THE BUS CONTINUES WITH THE SAME PROBLEM ONCE IT IS HOT.
Corrective Action:
ON THE DAY 10/27/2016 I PURCHASED A ZERO MILE ACURA RDX 2017 VEHICLE FROM BELLA GROUP AT KENNEDY SAN JUAN WITH TRANSMISSION ISSUES. IT JUMPS MOSTLY WHEN IT PASSES 20 MHP AND WHEN IT BRAKES SHE JUMPED AS IF LOWERING CHANGES. DURING THE PAST 3 YEARS I WENT TO ACURA SERVICE IN GUAYNABO AND I TOLD ABOUT THE TRANSMISSION AND THEY ALWAYS TOLD ME THAT IT WAS FINE. ON 9/3/2020 I TOOK THE CAR AND TOLD ACURA SERVICE EVERY TIME ABOUT THE TRANSMISSION, IT WAS DELIVERED TO ME AS EVERYTHING WAS FINE WHICH BOTHERED ME AND I ASKED FOR A MANAGER. THE MANAGER CAME AND WE GAVE A TEST DRIVE AND IN 5 MINUTES HE FOUND THE PROBLEM, THEN THEY GIVE ME THE SERVICE PAPER INFORMING THAT ON 04/4/2017 ACURA INFORMED THROUGH A SERVICE BULLETIN 17-017 THAT THE JUDDER FROM THE TORQUE CONVERTER WHICH CAUSES THAT THE MOTOR OIL BURNS MORE THAN NORMAL CAUSING THE TRANSMISSION TO JUMP. ACURA SERVICIO CARRIED OUT THE SERVICE BULLETIN, BUT AS OF 3/13/2020 THE BUS CONTINUES WITH THE SAME PROBLEM ONCE IT IS HOT.
Additional Notes:
ON THE DAY 10/27/2016 I PURCHASED A ZERO MILE ACURA RDX 2017 VEHICLE FROM BELLA GROUP AT KENNEDY SAN JUAN WITH TRANSMISSION ISSUES. IT JUMPS MOSTLY WHEN IT PASSES 20 MHP AND WHEN IT BRAKES SHE JUMPED AS IF LOWERING CHANGES. DURING THE PAST 3 YEARS I WENT TO ACURA SERVICE IN GUAYNABO AND I TOLD ABOUT THE TRANSMISSION AND THEY ALWAYS TOLD ME THAT IT WAS FINE. ON 9/3/2020 I TOOK THE CAR AND TOLD ACURA SERVICE EVERY TIME ABOUT THE TRANSMISSION, IT WAS DELIVERED TO ME AS EVERYTHING WAS FINE WHICH BOTHERED ME AND I ASKED FOR A MANAGER. THE MANAGER CAME AND WE GAVE A TEST DRIVE AND IN 5 MINUTES HE FOUND THE PROBLEM, THEN THEY GIVE ME THE SERVICE PAPER INFORMING THAT ON 04/4/2017 ACURA INFORMED THROUGH A SERVICE BULLETIN 17-017 THAT THE JUDDER FROM THE TORQUE CONVERTER WHICH CAUSES THAT THE MOTOR OIL BURNS MORE THAN NORMAL CAUSING THE TRANSMISSION TO JUMP. ACURA SERVICIO CARRIED OUT THE SERVICE BULLETIN, BUT AS OF 3/13/2020 THE BUS CONTINUES WITH THE SAME PROBLEM ONCE IT IS HOT.
Mfg Campaign: 11317957
Recall Date: Mar 13, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON THE DAY 10/27/2016 I PURCHASED A ZERO MILE ACURA RDX 2017 VEHICLE FROM BELLA GROUP AT KENNEDY SAN JUAN WITH TRANSMISSION ISSUES. IT JUMPS MOSTLY WHEN IT PASSES 20 MHP AND WHEN IT BRAKES SHE JUMPED AS IF LOWERING CHANGES. DURING THE PAST 3 YEARS I WENT TO ACURA SERVICE IN GUAYNABO AND I TOLD ABOUT THE TRANSMISSION AND THEY ALWAYS TOLD ME THAT IT WAS FINE. ON 9/3/2020 I TOOK THE CAR AND TOLD ACURA SERVICE EVERY TIME ABOUT THE TRANSMISSION, IT WAS DELIVERED TO ME AS EVERYTHING WAS FINE WHICH BOTHERED ME AND I ASKED FOR A MANAGER. THE MANAGER CAME AND WE GAVE A TEST DRIVE AND IN 5 MINUTES HE FOUND THE PROBLEM, THEN THEY GIVE ME THE SERVICE PAPER INFORMING THAT ON 04/4/2017 ACURA INFORMED THROUGH A SERVICE BULLETIN 17-017 THAT THE JUDDER FROM THE TORQUE CONVERTER WHICH CAUSES THAT THE MOTOR OIL BURNS MORE THAN NORMAL CAUSING THE TRANSMISSION TO JUMP. ACURA SERVICIO CARRIED OUT THE SERVICE BULLETIN, BUT AS OF 3/13/2020 THE BUS CONTINUES WITH THE SAME PROBLEM ONCE IT IS HOT.
Corrective Action:
ON THE DAY 10/27/2016 I PURCHASED A ZERO MILE ACURA RDX 2017 VEHICLE FROM BELLA GROUP AT KENNEDY SAN JUAN WITH TRANSMISSION ISSUES. IT JUMPS MOSTLY WHEN IT PASSES 20 MHP AND WHEN IT BRAKES SHE JUMPED AS IF LOWERING CHANGES. DURING THE PAST 3 YEARS I WENT TO ACURA SERVICE IN GUAYNABO AND I TOLD ABOUT THE TRANSMISSION AND THEY ALWAYS TOLD ME THAT IT WAS FINE. ON 9/3/2020 I TOOK THE CAR AND TOLD ACURA SERVICE EVERY TIME ABOUT THE TRANSMISSION, IT WAS DELIVERED TO ME AS EVERYTHING WAS FINE WHICH BOTHERED ME AND I ASKED FOR A MANAGER. THE MANAGER CAME AND WE GAVE A TEST DRIVE AND IN 5 MINUTES HE FOUND THE PROBLEM, THEN THEY GIVE ME THE SERVICE PAPER INFORMING THAT ON 04/4/2017 ACURA INFORMED THROUGH A SERVICE BULLETIN 17-017 THAT THE JUDDER FROM THE TORQUE CONVERTER WHICH CAUSES THAT THE MOTOR OIL BURNS MORE THAN NORMAL CAUSING THE TRANSMISSION TO JUMP. ACURA SERVICIO CARRIED OUT THE SERVICE BULLETIN, BUT AS OF 3/13/2020 THE BUS CONTINUES WITH THE SAME PROBLEM ONCE IT IS HOT.
Additional Notes:
ON THE DAY 10/27/2016 I PURCHASED A ZERO MILE ACURA RDX 2017 VEHICLE FROM BELLA GROUP AT KENNEDY SAN JUAN WITH TRANSMISSION ISSUES. IT JUMPS MOSTLY WHEN IT PASSES 20 MHP AND WHEN IT BRAKES SHE JUMPED AS IF LOWERING CHANGES. DURING THE PAST 3 YEARS I WENT TO ACURA SERVICE IN GUAYNABO AND I TOLD ABOUT THE TRANSMISSION AND THEY ALWAYS TOLD ME THAT IT WAS FINE. ON 9/3/2020 I TOOK THE CAR AND TOLD ACURA SERVICE EVERY TIME ABOUT THE TRANSMISSION, IT WAS DELIVERED TO ME AS EVERYTHING WAS FINE WHICH BOTHERED ME AND I ASKED FOR A MANAGER. THE MANAGER CAME AND WE GAVE A TEST DRIVE AND IN 5 MINUTES HE FOUND THE PROBLEM, THEN THEY GIVE ME THE SERVICE PAPER INFORMING THAT ON 04/4/2017 ACURA INFORMED THROUGH A SERVICE BULLETIN 17-017 THAT THE JUDDER FROM THE TORQUE CONVERTER WHICH CAUSES THAT THE MOTOR OIL BURNS MORE THAN NORMAL CAUSING THE TRANSMISSION TO JUMP. ACURA SERVICIO CARRIED OUT THE SERVICE BULLETIN, BUT AS OF 3/13/2020 THE BUS CONTINUES WITH THE SAME PROBLEM ONCE IT IS HOT.
Mfg Campaign: 11317957
Recall Date: Mar 13, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
DURING MORNING COMMUTE ON HIGHWAY MULTIPLE WARNING LIGHTS CAME ON, INCLUDING ELECTRONIC STABILITY CONTROL, EMISSIONS, LANE DEPARTURE, AND POWER STEERING. ON RAPID ACCELERATION VEHICLE HAD PRONOUNCED POWER LOSS, WHICH OBVIOUSLY COULD BE DANGEROUS. THIS IS THE SECOND TIME THIS VERY THING HAS HAPPENED TO THE VEHICLE. IT'S AT LEAST THE 4TH TIME MULTIPLE WARNING LIGHTS HAVE COME ON, AND THE SECOND FOR THE LOSS OF POWER ON ACCELERATION. THE DEALERSHIP CONSULTED ACURA TECHNICAL SUPPORT THE LAST TIME AND SAID THEY HAD IDENTIFIED AND FIXED THE PROBLEM.
Corrective Action:
DURING MORNING COMMUTE ON HIGHWAY MULTIPLE WARNING LIGHTS CAME ON, INCLUDING ELECTRONIC STABILITY CONTROL, EMISSIONS, LANE DEPARTURE, AND POWER STEERING. ON RAPID ACCELERATION VEHICLE HAD PRONOUNCED POWER LOSS, WHICH OBVIOUSLY COULD BE DANGEROUS. THIS IS THE SECOND TIME THIS VERY THING HAS HAPPENED TO THE VEHICLE. IT'S AT LEAST THE 4TH TIME MULTIPLE WARNING LIGHTS HAVE COME ON, AND THE SECOND FOR THE LOSS OF POWER ON ACCELERATION. THE DEALERSHIP CONSULTED ACURA TECHNICAL SUPPORT THE LAST TIME AND SAID THEY HAD IDENTIFIED AND FIXED THE PROBLEM.
Additional Notes:
DURING MORNING COMMUTE ON HIGHWAY MULTIPLE WARNING LIGHTS CAME ON, INCLUDING ELECTRONIC STABILITY CONTROL, EMISSIONS, LANE DEPARTURE, AND POWER STEERING. ON RAPID ACCELERATION VEHICLE HAD PRONOUNCED POWER LOSS, WHICH OBVIOUSLY COULD BE DANGEROUS. THIS IS THE SECOND TIME THIS VERY THING HAS HAPPENED TO THE VEHICLE. IT'S AT LEAST THE 4TH TIME MULTIPLE WARNING LIGHTS HAVE COME ON, AND THE SECOND FOR THE LOSS OF POWER ON ACCELERATION. THE DEALERSHIP CONSULTED ACURA TECHNICAL SUPPORT THE LAST TIME AND SAID THEY HAD IDENTIFIED AND FIXED THE PROBLEM.
Mfg Campaign: 11257617
Recall Date: Sep 24, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
DURING MORNING COMMUTE ON HIGHWAY MULTIPLE WARNING LIGHTS CAME ON, INCLUDING ELECTRONIC STABILITY CONTROL, EMISSIONS, LANE DEPARTURE, AND POWER STEERING. ON RAPID ACCELERATION VEHICLE HAD PRONOUNCED POWER LOSS, WHICH OBVIOUSLY COULD BE DANGEROUS. THIS IS THE SECOND TIME THIS VERY THING HAS HAPPENED TO THE VEHICLE. IT'S AT LEAST THE 4TH TIME MULTIPLE WARNING LIGHTS HAVE COME ON, AND THE SECOND FOR THE LOSS OF POWER ON ACCELERATION. THE DEALERSHIP CONSULTED ACURA TECHNICAL SUPPORT THE LAST TIME AND SAID THEY HAD IDENTIFIED AND FIXED THE PROBLEM.
Corrective Action:
DURING MORNING COMMUTE ON HIGHWAY MULTIPLE WARNING LIGHTS CAME ON, INCLUDING ELECTRONIC STABILITY CONTROL, EMISSIONS, LANE DEPARTURE, AND POWER STEERING. ON RAPID ACCELERATION VEHICLE HAD PRONOUNCED POWER LOSS, WHICH OBVIOUSLY COULD BE DANGEROUS. THIS IS THE SECOND TIME THIS VERY THING HAS HAPPENED TO THE VEHICLE. IT'S AT LEAST THE 4TH TIME MULTIPLE WARNING LIGHTS HAVE COME ON, AND THE SECOND FOR THE LOSS OF POWER ON ACCELERATION. THE DEALERSHIP CONSULTED ACURA TECHNICAL SUPPORT THE LAST TIME AND SAID THEY HAD IDENTIFIED AND FIXED THE PROBLEM.
Additional Notes:
DURING MORNING COMMUTE ON HIGHWAY MULTIPLE WARNING LIGHTS CAME ON, INCLUDING ELECTRONIC STABILITY CONTROL, EMISSIONS, LANE DEPARTURE, AND POWER STEERING. ON RAPID ACCELERATION VEHICLE HAD PRONOUNCED POWER LOSS, WHICH OBVIOUSLY COULD BE DANGEROUS. THIS IS THE SECOND TIME THIS VERY THING HAS HAPPENED TO THE VEHICLE. IT'S AT LEAST THE 4TH TIME MULTIPLE WARNING LIGHTS HAVE COME ON, AND THE SECOND FOR THE LOSS OF POWER ON ACCELERATION. THE DEALERSHIP CONSULTED ACURA TECHNICAL SUPPORT THE LAST TIME AND SAID THEY HAD IDENTIFIED AND FIXED THE PROBLEM.
Mfg Campaign: 11257617
Recall Date: Sep 24, 2019
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DURING MORNING COMMUTE ON HIGHWAY MULTIPLE WARNING LIGHTS CAME ON, INCLUDING ELECTRONIC STABILITY CONTROL, EMISSIONS, LANE DEPARTURE, AND POWER STEERING. ON RAPID ACCELERATION VEHICLE HAD PRONOUNCED POWER LOSS, WHICH OBVIOUSLY COULD BE DANGEROUS. THIS IS THE SECOND TIME THIS VERY THING HAS HAPPENED TO THE VEHICLE. IT'S AT LEAST THE 4TH TIME MULTIPLE WARNING LIGHTS HAVE COME ON, AND THE SECOND FOR THE LOSS OF POWER ON ACCELERATION. THE DEALERSHIP CONSULTED ACURA TECHNICAL SUPPORT THE LAST TIME AND SAID THEY HAD IDENTIFIED AND FIXED THE PROBLEM.
Corrective Action:
DURING MORNING COMMUTE ON HIGHWAY MULTIPLE WARNING LIGHTS CAME ON, INCLUDING ELECTRONIC STABILITY CONTROL, EMISSIONS, LANE DEPARTURE, AND POWER STEERING. ON RAPID ACCELERATION VEHICLE HAD PRONOUNCED POWER LOSS, WHICH OBVIOUSLY COULD BE DANGEROUS. THIS IS THE SECOND TIME THIS VERY THING HAS HAPPENED TO THE VEHICLE. IT'S AT LEAST THE 4TH TIME MULTIPLE WARNING LIGHTS HAVE COME ON, AND THE SECOND FOR THE LOSS OF POWER ON ACCELERATION. THE DEALERSHIP CONSULTED ACURA TECHNICAL SUPPORT THE LAST TIME AND SAID THEY HAD IDENTIFIED AND FIXED THE PROBLEM.
Additional Notes:
DURING MORNING COMMUTE ON HIGHWAY MULTIPLE WARNING LIGHTS CAME ON, INCLUDING ELECTRONIC STABILITY CONTROL, EMISSIONS, LANE DEPARTURE, AND POWER STEERING. ON RAPID ACCELERATION VEHICLE HAD PRONOUNCED POWER LOSS, WHICH OBVIOUSLY COULD BE DANGEROUS. THIS IS THE SECOND TIME THIS VERY THING HAS HAPPENED TO THE VEHICLE. IT'S AT LEAST THE 4TH TIME MULTIPLE WARNING LIGHTS HAVE COME ON, AND THE SECOND FOR THE LOSS OF POWER ON ACCELERATION. THE DEALERSHIP CONSULTED ACURA TECHNICAL SUPPORT THE LAST TIME AND SAID THEY HAD IDENTIFIED AND FIXED THE PROBLEM.
Mfg Campaign: 11257617
Recall Date: Sep 24, 2019
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
FRONT PASSENGER SIDE WINDOW REGULATOR FAILURE AFTER JUST 2 YEARS OF SERVICE
Corrective Action:
FRONT PASSENGER SIDE WINDOW REGULATOR FAILURE AFTER JUST 2 YEARS OF SERVICE
Additional Notes:
FRONT PASSENGER SIDE WINDOW REGULATOR FAILURE AFTER JUST 2 YEARS OF SERVICE
Mfg Campaign: 11254022
Recall Date: Sep 8, 2019
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS DRIVING ON A HIGHWAY WITH THE AUTOMATIC CRUISE CONTROL (ACC) ENABLED AND SET AT 68 MPH. WITHOUT TOUCHING THE PEDAL OR CONTROLS, THE CRUISE SPEED SETTING SUDDENLY JUMPED TO 90 MPH AND MY CAR RAPIDLY ACCELERATED TO REACH THAT SPEED. FORTUNATELY, THERE WAS NO ONE IN FRONT OF ME AND I WAS ABLE TO TAKE CONTROL OF THE CAR AND DISABLE CRUISE CONTROL.
Corrective Action:
I WAS DRIVING ON A HIGHWAY WITH THE AUTOMATIC CRUISE CONTROL (ACC) ENABLED AND SET AT 68 MPH. WITHOUT TOUCHING THE PEDAL OR CONTROLS, THE CRUISE SPEED SETTING SUDDENLY JUMPED TO 90 MPH AND MY CAR RAPIDLY ACCELERATED TO REACH THAT SPEED. FORTUNATELY, THERE WAS NO ONE IN FRONT OF ME AND I WAS ABLE TO TAKE CONTROL OF THE CAR AND DISABLE CRUISE CONTROL.
Additional Notes:
I WAS DRIVING ON A HIGHWAY WITH THE AUTOMATIC CRUISE CONTROL (ACC) ENABLED AND SET AT 68 MPH. WITHOUT TOUCHING THE PEDAL OR CONTROLS, THE CRUISE SPEED SETTING SUDDENLY JUMPED TO 90 MPH AND MY CAR RAPIDLY ACCELERATED TO REACH THAT SPEED. FORTUNATELY, THERE WAS NO ONE IN FRONT OF ME AND I WAS ABLE TO TAKE CONTROL OF THE CAR AND DISABLE CRUISE CONTROL.
Mfg Campaign: 11240464
Recall Date: Jul 29, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS VECHICLE STARTS TO LOOSE POWER, JERKY ACCELERATION THEN CUTS OUT COMPLETELY. ALL THE LIGHTS COME ON INCLUDING CHECK ENGINE AND REMAINS ON UNTIL I TAK IT TO THE DEALER. PURCHASED IN MARCH 2018, THIS IS A CONTINUAL PROBLEM AND GETTING WORSE. THREE TIMES IN THE PAST MONTH. THE DEALER KEPT THE VEHICLE FOR THREE WEEKS FROM JUNE 20, 2019, AFTER THREE (3) WEEKS HE TOLD ME THERE WAS NOTHING WRONG. PROBLEM OCCURED AGAIN TODAY, JULY 28, 2019.
Corrective Action:
THIS VECHICLE STARTS TO LOOSE POWER, JERKY ACCELERATION THEN CUTS OUT COMPLETELY. ALL THE LIGHTS COME ON INCLUDING CHECK ENGINE AND REMAINS ON UNTIL I TAK IT TO THE DEALER. PURCHASED IN MARCH 2018, THIS IS A CONTINUAL PROBLEM AND GETTING WORSE. THREE TIMES IN THE PAST MONTH. THE DEALER KEPT THE VEHICLE FOR THREE WEEKS FROM JUNE 20, 2019, AFTER THREE (3) WEEKS HE TOLD ME THERE WAS NOTHING WRONG. PROBLEM OCCURED AGAIN TODAY, JULY 28, 2019.
Additional Notes:
THIS VECHICLE STARTS TO LOOSE POWER, JERKY ACCELERATION THEN CUTS OUT COMPLETELY. ALL THE LIGHTS COME ON INCLUDING CHECK ENGINE AND REMAINS ON UNTIL I TAK IT TO THE DEALER. PURCHASED IN MARCH 2018, THIS IS A CONTINUAL PROBLEM AND GETTING WORSE. THREE TIMES IN THE PAST MONTH. THE DEALER KEPT THE VEHICLE FOR THREE WEEKS FROM JUNE 20, 2019, AFTER THREE (3) WEEKS HE TOLD ME THERE WAS NOTHING WRONG. PROBLEM OCCURED AGAIN TODAY, JULY 28, 2019.
Mfg Campaign: 11240187
Recall Date: Jul 28, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FOLLOW-UP TO COMPLAINT #11240187: ACURA WAS MADE AWARE TO THIS SITUATION THIS SITUATION WITH THE CAR LOOSING POWER AND CUTTING OUT IN THE MIDDLE OF TRAFFIC IS VERY DANGEROUS. I HAVE CALLED THE MANFACUTRER SEVERAL TIMES TO NO AVAIL. IN ADDITION I LOSE TIME FROM WORK EACH TIME I HAVE TO TAKE MY CAR IN. DATES OF INCIDENTS: JULY 28, 2019, JUNE 20, 2019, JULY 20, 2018, MARCH 4, 2018. PLEASE HELP I NO LONGER HAVE CONFIEDNCE IN THIS CAR. DANGEROUS!!
Corrective Action:
FOLLOW-UP TO COMPLAINT #11240187: ACURA WAS MADE AWARE TO THIS SITUATION THIS SITUATION WITH THE CAR LOOSING POWER AND CUTTING OUT IN THE MIDDLE OF TRAFFIC IS VERY DANGEROUS. I HAVE CALLED THE MANFACUTRER SEVERAL TIMES TO NO AVAIL. IN ADDITION I LOSE TIME FROM WORK EACH TIME I HAVE TO TAKE MY CAR IN. DATES OF INCIDENTS: JULY 28, 2019, JUNE 20, 2019, JULY 20, 2018, MARCH 4, 2018. PLEASE HELP I NO LONGER HAVE CONFIEDNCE IN THIS CAR. DANGEROUS!!
Additional Notes:
FOLLOW-UP TO COMPLAINT #11240187: ACURA WAS MADE AWARE TO THIS SITUATION THIS SITUATION WITH THE CAR LOOSING POWER AND CUTTING OUT IN THE MIDDLE OF TRAFFIC IS VERY DANGEROUS. I HAVE CALLED THE MANFACUTRER SEVERAL TIMES TO NO AVAIL. IN ADDITION I LOSE TIME FROM WORK EACH TIME I HAVE TO TAKE MY CAR IN. DATES OF INCIDENTS: JULY 28, 2019, JUNE 20, 2019, JULY 20, 2018, MARCH 4, 2018. PLEASE HELP I NO LONGER HAVE CONFIEDNCE IN THIS CAR. DANGEROUS!!
Mfg Campaign: 11240203
Recall Date: Jul 28, 2019
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
MY VEHICLE HAD TWO RECALLS FOR THE SAME PROBLEM . IT WAS SERVICED BY THE FIRST RECALL , HOWEVER THE SAME PROBLEM RETURNED WITH ANOTHER AIRBAG NOTIFICATION . WHEN I CONTACTED ACURA AND MY DEALER THEY ARE TELLING ME THAT DESPITE THE LATEST RECALL MY VEHICLE IS NOT ON THE LIST. I BELIEVE IT HAS TO BE RELATED ,BUT THEY CANNOT TELL ME WHY VEHICLE IS EXEMPT FROM THE SECOND RECALL. I AM AFRAID TO DRIVE THE VEHICLE BECAUSE OF THE IMMINENT DANGER . I NEED YOUR HELP. I NEED TO KNOW WHY VEHICLE IS EXEMPT .
Corrective Action:
MY VEHICLE HAD TWO RECALLS FOR THE SAME PROBLEM . IT WAS SERVICED BY THE FIRST RECALL , HOWEVER THE SAME PROBLEM RETURNED WITH ANOTHER AIRBAG NOTIFICATION . WHEN I CONTACTED ACURA AND MY DEALER THEY ARE TELLING ME THAT DESPITE THE LATEST RECALL MY VEHICLE IS NOT ON THE LIST. I BELIEVE IT HAS TO BE RELATED ,BUT THEY CANNOT TELL ME WHY VEHICLE IS EXEMPT FROM THE SECOND RECALL. I AM AFRAID TO DRIVE THE VEHICLE BECAUSE OF THE IMMINENT DANGER . I NEED YOUR HELP. I NEED TO KNOW WHY VEHICLE IS EXEMPT .
Additional Notes:
MY VEHICLE HAD TWO RECALLS FOR THE SAME PROBLEM . IT WAS SERVICED BY THE FIRST RECALL , HOWEVER THE SAME PROBLEM RETURNED WITH ANOTHER AIRBAG NOTIFICATION . WHEN I CONTACTED ACURA AND MY DEALER THEY ARE TELLING ME THAT DESPITE THE LATEST RECALL MY VEHICLE IS NOT ON THE LIST. I BELIEVE IT HAS TO BE RELATED ,BUT THEY CANNOT TELL ME WHY VEHICLE IS EXEMPT FROM THE SECOND RECALL. I AM AFRAID TO DRIVE THE VEHICLE BECAUSE OF THE IMMINENT DANGER . I NEED YOUR HELP. I NEED TO KNOW WHY VEHICLE IS EXEMPT .
Mfg Campaign: 11209546
Recall Date: May 23, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING WITH THE LANE DEPARTURE SYSTEM ON AND CRUISE CONTROL ON, THE VEHICLE WOULD UNEXPECTEDLY BRAKE FOR NO REASON. THIS HAPPENED SEVERAL TIMES. WITH LANE DEPARTURE SYSTEM ON AND CRUISE CONTROL OFF, THE VEHICLE WOULD OCCASIONALLY GIVE A "BRAKE NOW" WARNING FOR NO REASON. DEALER CLAIMS THAT THE ISSUE HAS BEEN CORRECTED BUT IT IS UNKNOWN IF THIS IS CORRECT.
Corrective Action:
WHILE DRIVING WITH THE LANE DEPARTURE SYSTEM ON AND CRUISE CONTROL ON, THE VEHICLE WOULD UNEXPECTEDLY BRAKE FOR NO REASON. THIS HAPPENED SEVERAL TIMES. WITH LANE DEPARTURE SYSTEM ON AND CRUISE CONTROL OFF, THE VEHICLE WOULD OCCASIONALLY GIVE A "BRAKE NOW" WARNING FOR NO REASON. DEALER CLAIMS THAT THE ISSUE HAS BEEN CORRECTED BUT IT IS UNKNOWN IF THIS IS CORRECT.
Additional Notes:
WHILE DRIVING WITH THE LANE DEPARTURE SYSTEM ON AND CRUISE CONTROL ON, THE VEHICLE WOULD UNEXPECTEDLY BRAKE FOR NO REASON. THIS HAPPENED SEVERAL TIMES. WITH LANE DEPARTURE SYSTEM ON AND CRUISE CONTROL OFF, THE VEHICLE WOULD OCCASIONALLY GIVE A "BRAKE NOW" WARNING FOR NO REASON. DEALER CLAIMS THAT THE ISSUE HAS BEEN CORRECTED BUT IT IS UNKNOWN IF THIS IS CORRECT.
Mfg Campaign: 11202874
Recall Date: Apr 22, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I REQUESTED FREE DIAGNOSTIC FROM ACURA AND THEY DENIED DUE TO INVOLVEMENT OF ACCIDENT ON 2/27/2018(REAR-END). BUT THE VEHICLE WAS REPAIRED IN THE BODY SHOP CERTIFIED BY ACURA AND I MADE CLAIM AGAIN TO GEICO INSURANCE COMPANY TO FIGURE OUT. THE SUBJECT VEHICLE HAVE THE FUEL CONSUMPTION DROPPED FROM 25 MILES/GALLON TO 20 MILES/GALLON AND SMELL GASOLINE WHEN TURN ON THE ENGINE. ACURA CASE# IS 09121073 AND MR. AMARY TALKED ME ABOUT THEIR WAY TO DEAL WITH CUSTOMER. THE SUBJECT VEHICLE IS LEASED AND WE HAVE STILL 2 YEARS TERM LEFT ON IT. ACURA IS TRYING TO IGNORE A POTENTIAL HAZARD AND SAFETY ISSUE. PLEASE HELP US OUT...THANK YOU FOR YOUR TIME READING THIS.
Corrective Action:
I REQUESTED FREE DIAGNOSTIC FROM ACURA AND THEY DENIED DUE TO INVOLVEMENT OF ACCIDENT ON 2/27/2018(REAR-END). BUT THE VEHICLE WAS REPAIRED IN THE BODY SHOP CERTIFIED BY ACURA AND I MADE CLAIM AGAIN TO GEICO INSURANCE COMPANY TO FIGURE OUT. THE SUBJECT VEHICLE HAVE THE FUEL CONSUMPTION DROPPED FROM 25 MILES/GALLON TO 20 MILES/GALLON AND SMELL GASOLINE WHEN TURN ON THE ENGINE. ACURA CASE# IS 09121073 AND MR. AMARY TALKED ME ABOUT THEIR WAY TO DEAL WITH CUSTOMER. THE SUBJECT VEHICLE IS LEASED AND WE HAVE STILL 2 YEARS TERM LEFT ON IT. ACURA IS TRYING TO IGNORE A POTENTIAL HAZARD AND SAFETY ISSUE. PLEASE HELP US OUT...THANK YOU FOR YOUR TIME READING THIS.
Additional Notes:
I REQUESTED FREE DIAGNOSTIC FROM ACURA AND THEY DENIED DUE TO INVOLVEMENT OF ACCIDENT ON 2/27/2018(REAR-END). BUT THE VEHICLE WAS REPAIRED IN THE BODY SHOP CERTIFIED BY ACURA AND I MADE CLAIM AGAIN TO GEICO INSURANCE COMPANY TO FIGURE OUT. THE SUBJECT VEHICLE HAVE THE FUEL CONSUMPTION DROPPED FROM 25 MILES/GALLON TO 20 MILES/GALLON AND SMELL GASOLINE WHEN TURN ON THE ENGINE. ACURA CASE# IS 09121073 AND MR. AMARY TALKED ME ABOUT THEIR WAY TO DEAL WITH CUSTOMER. THE SUBJECT VEHICLE IS LEASED AND WE HAVE STILL 2 YEARS TERM LEFT ON IT. ACURA IS TRYING TO IGNORE A POTENTIAL HAZARD AND SAFETY ISSUE. PLEASE HELP US OUT...THANK YOU FOR YOUR TIME READING THIS.
Mfg Campaign: 11151490
Recall Date: Nov 14, 2018
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I REQUESTED FREE DIAGNOSTIC FROM ACURA AND THEY DENIED DUE TO INVOLVEMENT OF ACCIDENT ON 2/27/2018(REAR-END). BUT THE VEHICLE WAS REPAIRED IN THE BODY SHOP CERTIFIED BY ACURA AND I MADE CLAIM AGAIN TO GEICO INSURANCE COMPANY TO FIGURE OUT. THE SUBJECT VEHICLE HAVE THE FUEL CONSUMPTION DROPPED FROM 25 MILES/GALLON TO 20 MILES/GALLON AND SMELL GASOLINE WHEN TURN ON THE ENGINE. ACURA CASE# IS 09121073 AND MR. AMARY TALKED ME ABOUT THEIR WAY TO DEAL WITH CUSTOMER. THE SUBJECT VEHICLE IS LEASED AND WE HAVE STILL 2 YEARS TERM LEFT ON IT. ACURA IS TRYING TO IGNORE A POTENTIAL HAZARD AND SAFETY ISSUE. PLEASE HELP US OUT...THANK YOU FOR YOUR TIME READING THIS.
Corrective Action:
I REQUESTED FREE DIAGNOSTIC FROM ACURA AND THEY DENIED DUE TO INVOLVEMENT OF ACCIDENT ON 2/27/2018(REAR-END). BUT THE VEHICLE WAS REPAIRED IN THE BODY SHOP CERTIFIED BY ACURA AND I MADE CLAIM AGAIN TO GEICO INSURANCE COMPANY TO FIGURE OUT. THE SUBJECT VEHICLE HAVE THE FUEL CONSUMPTION DROPPED FROM 25 MILES/GALLON TO 20 MILES/GALLON AND SMELL GASOLINE WHEN TURN ON THE ENGINE. ACURA CASE# IS 09121073 AND MR. AMARY TALKED ME ABOUT THEIR WAY TO DEAL WITH CUSTOMER. THE SUBJECT VEHICLE IS LEASED AND WE HAVE STILL 2 YEARS TERM LEFT ON IT. ACURA IS TRYING TO IGNORE A POTENTIAL HAZARD AND SAFETY ISSUE. PLEASE HELP US OUT...THANK YOU FOR YOUR TIME READING THIS.
Additional Notes:
I REQUESTED FREE DIAGNOSTIC FROM ACURA AND THEY DENIED DUE TO INVOLVEMENT OF ACCIDENT ON 2/27/2018(REAR-END). BUT THE VEHICLE WAS REPAIRED IN THE BODY SHOP CERTIFIED BY ACURA AND I MADE CLAIM AGAIN TO GEICO INSURANCE COMPANY TO FIGURE OUT. THE SUBJECT VEHICLE HAVE THE FUEL CONSUMPTION DROPPED FROM 25 MILES/GALLON TO 20 MILES/GALLON AND SMELL GASOLINE WHEN TURN ON THE ENGINE. ACURA CASE# IS 09121073 AND MR. AMARY TALKED ME ABOUT THEIR WAY TO DEAL WITH CUSTOMER. THE SUBJECT VEHICLE IS LEASED AND WE HAVE STILL 2 YEARS TERM LEFT ON IT. ACURA IS TRYING TO IGNORE A POTENTIAL HAZARD AND SAFETY ISSUE. PLEASE HELP US OUT...THANK YOU FOR YOUR TIME READING THIS.
Mfg Campaign: 11151490
Recall Date: Nov 14, 2018
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
SEVERE PULSATION OF BRAKING SYSTEM AFTER ONLY 6000 MILES. DEALER RESURFACED WARPED REAR ROTORS. AT 10080 MILES THE SAME PROBLEM HAS COME BACK AND CAR IS BEING REPAIRED AGAIN.
Corrective Action:
SEVERE PULSATION OF BRAKING SYSTEM AFTER ONLY 6000 MILES. DEALER RESURFACED WARPED REAR ROTORS. AT 10080 MILES THE SAME PROBLEM HAS COME BACK AND CAR IS BEING REPAIRED AGAIN.
Additional Notes:
SEVERE PULSATION OF BRAKING SYSTEM AFTER ONLY 6000 MILES. DEALER RESURFACED WARPED REAR ROTORS. AT 10080 MILES THE SAME PROBLEM HAS COME BACK AND CAR IS BEING REPAIRED AGAIN.
Mfg Campaign: 11123780
Recall Date: Aug 31, 2018
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO DUNCAN ACURA (2032 PETERS CREEK RD, ROANOKE, VA 24017) WHERE THE FAILURE WAS DIAGNOSED AND THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT WAS UNAWARE OF THE DIAGNOSIS OR REPAIRS THAT WERE COMPLETED. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
Corrective Action:
TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO DUNCAN ACURA (2032 PETERS CREEK RD, ROANOKE, VA 24017) WHERE THE FAILURE WAS DIAGNOSED AND THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT WAS UNAWARE OF THE DIAGNOSIS OR REPAIRS THAT WERE COMPLETED. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
Additional Notes:
TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO DUNCAN ACURA (2032 PETERS CREEK RD, ROANOKE, VA 24017) WHERE THE FAILURE WAS DIAGNOSED AND THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT WAS UNAWARE OF THE DIAGNOSIS OR REPAIRS THAT WERE COMPLETED. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
Mfg Campaign: 11111895
Recall Date: Jul 17, 2018
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE INADVERTENTLY ACCELERATED. THE CONTACT HAD TO QUICKLY SHIFT THE VEHICLE INTO PARK AND APPLY EXTREME PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. ON ONE OCCASION, WHILE DRIVING ON THE HIGHWAY, THE VEHICLE INADVERTENTLY ACCELERATED AND A GREEN LIGHT WITH THE WORD "MAIN" WAS DISPLAYED. THE VEHICLE WAS TOWED TO CHAPMAN ACURA (4600 E 22ND ST, TUCSON, AZ 85711, (520) 445-4061), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000. *TT CONSUMER STATED BRAKES DID NOT WORK, CAR ONLY STOPPED WHEN CONSUMER RAN OVER CURB- UP A HILL AND HIT SOME BOULDERS 1 HAVE NEVER USED CRUISE CONTROL - CAR WOULD NOT STOP IN REVERSE OR GOING FORWARD REPAIR DAMAGES $1,105.62. HAPPENED AGAIN IN 6/17/18 UPDATED 9/26/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE INADVERTENTLY ACCELERATED. THE CONTACT HAD TO QUICKLY SHIFT THE VEHICLE INTO PARK AND APPLY EXTREME PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. ON ONE OCCASION, WHILE DRIVING ON THE HIGHWAY, THE VEHICLE INADVERTENTLY ACCELERATED AND A GREEN LIGHT WITH THE WORD "MAIN" WAS DISPLAYED. THE VEHICLE WAS TOWED TO CHAPMAN ACURA (4600 E 22ND ST, TUCSON, AZ 85711, (520) 445-4061), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000. *TT CONSUMER STATED BRAKES DID NOT WORK, CAR ONLY STOPPED WHEN CONSUMER RAN OVER CURB- UP A HILL AND HIT SOME BOULDERS 1 HAVE NEVER USED CRUISE CONTROL - CAR WOULD NOT STOP IN REVERSE OR GOING FORWARD REPAIR DAMAGES $1,105.62. HAPPENED AGAIN IN 6/17/18 UPDATED 9/26/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE INADVERTENTLY ACCELERATED. THE CONTACT HAD TO QUICKLY SHIFT THE VEHICLE INTO PARK AND APPLY EXTREME PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. ON ONE OCCASION, WHILE DRIVING ON THE HIGHWAY, THE VEHICLE INADVERTENTLY ACCELERATED AND A GREEN LIGHT WITH THE WORD "MAIN" WAS DISPLAYED. THE VEHICLE WAS TOWED TO CHAPMAN ACURA (4600 E 22ND ST, TUCSON, AZ 85711, (520) 445-4061), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000. *TT CONSUMER STATED BRAKES DID NOT WORK, CAR ONLY STOPPED WHEN CONSUMER RAN OVER CURB- UP A HILL AND HIT SOME BOULDERS 1 HAVE NEVER USED CRUISE CONTROL - CAR WOULD NOT STOP IN REVERSE OR GOING FORWARD REPAIR DAMAGES $1,105.62. HAPPENED AGAIN IN 6/17/18 UPDATED 9/26/18*JB
Mfg Campaign: 11102817
Recall Date: Jun 20, 2018
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE INADVERTENTLY ACCELERATED. THE CONTACT HAD TO QUICKLY SHIFT THE VEHICLE INTO PARK AND APPLY EXTREME PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. ON ONE OCCASION, WHILE DRIVING ON THE HIGHWAY, THE VEHICLE INADVERTENTLY ACCELERATED AND A GREEN LIGHT WITH THE WORD "MAIN" WAS DISPLAYED. THE VEHICLE WAS TOWED TO CHAPMAN ACURA (4600 E 22ND ST, TUCSON, AZ 85711, (520) 445-4061), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000. *TT CONSUMER STATED BRAKES DID NOT WORK, CAR ONLY STOPPED WHEN CONSUMER RAN OVER CURB- UP A HILL AND HIT SOME BOULDERS 1 HAVE NEVER USED CRUISE CONTROL - CAR WOULD NOT STOP IN REVERSE OR GOING FORWARD REPAIR DAMAGES $1,105.62. HAPPENED AGAIN IN 6/17/18 UPDATED 9/26/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE INADVERTENTLY ACCELERATED. THE CONTACT HAD TO QUICKLY SHIFT THE VEHICLE INTO PARK AND APPLY EXTREME PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. ON ONE OCCASION, WHILE DRIVING ON THE HIGHWAY, THE VEHICLE INADVERTENTLY ACCELERATED AND A GREEN LIGHT WITH THE WORD "MAIN" WAS DISPLAYED. THE VEHICLE WAS TOWED TO CHAPMAN ACURA (4600 E 22ND ST, TUCSON, AZ 85711, (520) 445-4061), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000. *TT CONSUMER STATED BRAKES DID NOT WORK, CAR ONLY STOPPED WHEN CONSUMER RAN OVER CURB- UP A HILL AND HIT SOME BOULDERS 1 HAVE NEVER USED CRUISE CONTROL - CAR WOULD NOT STOP IN REVERSE OR GOING FORWARD REPAIR DAMAGES $1,105.62. HAPPENED AGAIN IN 6/17/18 UPDATED 9/26/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE INADVERTENTLY ACCELERATED. THE CONTACT HAD TO QUICKLY SHIFT THE VEHICLE INTO PARK AND APPLY EXTREME PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. ON ONE OCCASION, WHILE DRIVING ON THE HIGHWAY, THE VEHICLE INADVERTENTLY ACCELERATED AND A GREEN LIGHT WITH THE WORD "MAIN" WAS DISPLAYED. THE VEHICLE WAS TOWED TO CHAPMAN ACURA (4600 E 22ND ST, TUCSON, AZ 85711, (520) 445-4061), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000. *TT CONSUMER STATED BRAKES DID NOT WORK, CAR ONLY STOPPED WHEN CONSUMER RAN OVER CURB- UP A HILL AND HIT SOME BOULDERS 1 HAVE NEVER USED CRUISE CONTROL - CAR WOULD NOT STOP IN REVERSE OR GOING FORWARD REPAIR DAMAGES $1,105.62. HAPPENED AGAIN IN 6/17/18 UPDATED 9/26/18*JB
Mfg Campaign: 11102817
Recall Date: Jun 20, 2018
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