Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017 CR-V and Acura RDX vehicles. The Certification Labels on the affected vehicles were printed with ink that may be inadvertently wiped away with an alcohol solvent. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KF3, KF4
Recall Date: Apr 18, 2017
Consumer Complaints
97 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The car accelerated rapidly when I came to a stop. When I brought it to, the dealership they found 3 problems with the transmission. First, the transmission had overheated, there were problems in the clutch assembly, and I don't know the third.
Corrective Action:
The car accelerated rapidly when I came to a stop. When I brought it to, the dealership they found 3 problems with the transmission. First, the transmission had overheated, there were problems in the clutch assembly, and I don't know the third.
Additional Notes:
The car accelerated rapidly when I came to a stop. When I brought it to, the dealership they found 3 problems with the transmission. First, the transmission had overheated, there were problems in the clutch assembly, and I don't know the third.
Mfg Campaign: 11489112
Recall Date: Oct 13, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving, the car slips into manual gear shift and is slow to accelerate and it will have a hard shift of gears from 20 - 60 mph. The emissions check and transmission indicator lights are on. I can not drive the car safely because of the jerks of gear shifts or the slow acceleration when driving on roads and highways. The car is being inspected for transmission issues with concerns that there is severe damage requiring a replacement of the transmission.
Corrective Action:
While driving, the car slips into manual gear shift and is slow to accelerate and it will have a hard shift of gears from 20 - 60 mph. The emissions check and transmission indicator lights are on. I can not drive the car safely because of the jerks of gear shifts or the slow acceleration when driving on roads and highways. The car is being inspected for transmission issues with concerns that there is severe damage requiring a replacement of the transmission.
Additional Notes:
While driving, the car slips into manual gear shift and is slow to accelerate and it will have a hard shift of gears from 20 - 60 mph. The emissions check and transmission indicator lights are on. I can not drive the car safely because of the jerks of gear shifts or the slow acceleration when driving on roads and highways. The car is being inspected for transmission issues with concerns that there is severe damage requiring a replacement of the transmission.
Mfg Campaign: 11487059
Recall Date: Sep 29, 2022
Honda (american Honda Motor Co.)
Defect Description:
FIRERELATED
Potential Consequences:
The contact called on behalf of her mother who was the owner of a 2017 Acura RDX. The contact was reporting the complaint based on verbal information she received from a police officer. The contact stated her mother was driving out of her driveway when she drove into an embankment and the vehicle was stuck. The contact stated the police officers informed her, that the cause of the fire was due to the driver attempting to drive out of the embankment and reverse out of the embankment several times. The vehicle had caught on fire and the driver passed away in the vehicle as she was unable to exit the vehicle. The fire department was called and extinguished the fire. The contact stated she was awaiting the police department and fire department report. The vehicle was towed to the police towing lot. The failure caused was not determined by the insurance company, independent mechanic, or dealer. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Corrective Action:
The contact called on behalf of her mother who was the owner of a 2017 Acura RDX. The contact was reporting the complaint based on verbal information she received from a police officer. The contact stated her mother was driving out of her driveway when she drove into an embankment and the vehicle was stuck. The contact stated the police officers informed her, that the cause of the fire was due to the driver attempting to drive out of the embankment and reverse out of the embankment several times. The vehicle had caught on fire and the driver passed away in the vehicle as she was unable to exit the vehicle. The fire department was called and extinguished the fire. The contact stated she was awaiting the police department and fire department report. The vehicle was towed to the police towing lot. The failure caused was not determined by the insurance company, independent mechanic, or dealer. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Additional Notes:
The contact called on behalf of her mother who was the owner of a 2017 Acura RDX. The contact was reporting the complaint based on verbal information she received from a police officer. The contact stated her mother was driving out of her driveway when she drove into an embankment and the vehicle was stuck. The contact stated the police officers informed her, that the cause of the fire was due to the driver attempting to drive out of the embankment and reverse out of the embankment several times. The vehicle had caught on fire and the driver passed away in the vehicle as she was unable to exit the vehicle. The fire department was called and extinguished the fire. The contact stated she was awaiting the police department and fire department report. The vehicle was towed to the police towing lot. The failure caused was not determined by the insurance company, independent mechanic, or dealer. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Mfg Campaign: 11486854
Recall Date: Sep 28, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The contact called on behalf of her mother who was the owner of a 2017 Acura RDX. The contact was reporting the complaint based on verbal information she received from a police officer. The contact stated her mother was driving out of her driveway when she drove into an embankment and the vehicle was stuck. The contact stated the police officers informed her, that the cause of the fire was due to the driver attempting to drive out of the embankment and reverse out of the embankment several times. The vehicle had caught on fire and the driver passed away in the vehicle as she was unable to exit the vehicle. The fire department was called and extinguished the fire. The contact stated she was awaiting the police department and fire department report. The vehicle was towed to the police towing lot. The failure caused was not determined by the insurance company, independent mechanic, or dealer. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Corrective Action:
The contact called on behalf of her mother who was the owner of a 2017 Acura RDX. The contact was reporting the complaint based on verbal information she received from a police officer. The contact stated her mother was driving out of her driveway when she drove into an embankment and the vehicle was stuck. The contact stated the police officers informed her, that the cause of the fire was due to the driver attempting to drive out of the embankment and reverse out of the embankment several times. The vehicle had caught on fire and the driver passed away in the vehicle as she was unable to exit the vehicle. The fire department was called and extinguished the fire. The contact stated she was awaiting the police department and fire department report. The vehicle was towed to the police towing lot. The failure caused was not determined by the insurance company, independent mechanic, or dealer. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Additional Notes:
The contact called on behalf of her mother who was the owner of a 2017 Acura RDX. The contact was reporting the complaint based on verbal information she received from a police officer. The contact stated her mother was driving out of her driveway when she drove into an embankment and the vehicle was stuck. The contact stated the police officers informed her, that the cause of the fire was due to the driver attempting to drive out of the embankment and reverse out of the embankment several times. The vehicle had caught on fire and the driver passed away in the vehicle as she was unable to exit the vehicle. The fire department was called and extinguished the fire. The contact stated she was awaiting the police department and fire department report. The vehicle was towed to the police towing lot. The failure caused was not determined by the insurance company, independent mechanic, or dealer. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Mfg Campaign: 11486854
Recall Date: Sep 28, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission slips and shifts hard causing the car to lurch foreward. It also loses power when accelerating.
Corrective Action:
Transmission slips and shifts hard causing the car to lurch foreward. It also loses power when accelerating.
Additional Notes:
Transmission slips and shifts hard causing the car to lurch foreward. It also loses power when accelerating.
Mfg Campaign: 11480846
Recall Date: Aug 23, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On Friday May 10, 2022, as I was merging from a local road to the highway, I tried to accelerate to complete a safe merge however, the car stated loosing power and jerking, I had to floor the accelerator to get the power needed to avoid a collision with the vehicle behind me. About 1 mile later, the care started loosing power again and cut out. I restarted and continued driving, a few yards later, the car jerked and all the warning lights came on. Given the serious safety issue and the fact that I happened to be near the an Acura dealership, I slowly drove to that dealership. Since it was close to the end of the business day on a Friday, I knew that I'd have to wait until the next day or week to get a report on the problem. I previously filed two complaints on June 19, 2019 and July 28, 2019, on this same issue. I spoke with a representative of Honda several times and they assured my that the problem was fixed after the dealer kept this car for several weeks to work on it. At this juncture, given that this is an issue that could cause serious harm, I am ready to sell this car. Honda needs to fix this.
Corrective Action:
On Friday May 10, 2022, as I was merging from a local road to the highway, I tried to accelerate to complete a safe merge however, the car stated loosing power and jerking, I had to floor the accelerator to get the power needed to avoid a collision with the vehicle behind me. About 1 mile later, the care started loosing power again and cut out. I restarted and continued driving, a few yards later, the car jerked and all the warning lights came on. Given the serious safety issue and the fact that I happened to be near the an Acura dealership, I slowly drove to that dealership. Since it was close to the end of the business day on a Friday, I knew that I'd have to wait until the next day or week to get a report on the problem. I previously filed two complaints on June 19, 2019 and July 28, 2019, on this same issue. I spoke with a representative of Honda several times and they assured my that the problem was fixed after the dealer kept this car for several weeks to work on it. At this juncture, given that this is an issue that could cause serious harm, I am ready to sell this car. Honda needs to fix this.
Additional Notes:
On Friday May 10, 2022, as I was merging from a local road to the highway, I tried to accelerate to complete a safe merge however, the car stated loosing power and jerking, I had to floor the accelerator to get the power needed to avoid a collision with the vehicle behind me. About 1 mile later, the care started loosing power again and cut out. I restarted and continued driving, a few yards later, the car jerked and all the warning lights came on. Given the serious safety issue and the fact that I happened to be near the an Acura dealership, I slowly drove to that dealership. Since it was close to the end of the business day on a Friday, I knew that I'd have to wait until the next day or week to get a report on the problem. I previously filed two complaints on June 19, 2019 and July 28, 2019, on this same issue. I spoke with a representative of Honda several times and they assured my that the problem was fixed after the dealer kept this car for several weeks to work on it. At this juncture, given that this is an issue that could cause serious harm, I am ready to sell this car. Honda needs to fix this.
Mfg Campaign: 11468879
Recall Date: Jun 12, 2022
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
While driving on the freeway we experienced 2 conditions 1 The steering wheel jerks back and forth by about an inch in each direction 5 or 6 times 2 when changing lanes the steering wheel moved the car back from the lane we were coming from. It took force to keep the car in the lane A message came up in the dashboard COLLISION MITIGATION SYSTEM PROBLEM Acura Of Roseville CA denies there is a problem, as they can’t get the message to come up and supposedly the computer didn’t record the message. ADDITIONALLY the lane keeper assist goes off unexpectedly
Corrective Action:
While driving on the freeway we experienced 2 conditions 1 The steering wheel jerks back and forth by about an inch in each direction 5 or 6 times 2 when changing lanes the steering wheel moved the car back from the lane we were coming from. It took force to keep the car in the lane A message came up in the dashboard COLLISION MITIGATION SYSTEM PROBLEM Acura Of Roseville CA denies there is a problem, as they can’t get the message to come up and supposedly the computer didn’t record the message. ADDITIONALLY the lane keeper assist goes off unexpectedly
Additional Notes:
While driving on the freeway we experienced 2 conditions 1 The steering wheel jerks back and forth by about an inch in each direction 5 or 6 times 2 when changing lanes the steering wheel moved the car back from the lane we were coming from. It took force to keep the car in the lane A message came up in the dashboard COLLISION MITIGATION SYSTEM PROBLEM Acura Of Roseville CA denies there is a problem, as they can’t get the message to come up and supposedly the computer didn’t record the message. ADDITIONALLY the lane keeper assist goes off unexpectedly
Mfg Campaign: 11445858
Recall Date: Jan 2, 2022
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
While driving on the freeway we experienced 2 conditions 1 The steering wheel jerks back and forth by about an inch in each direction 5 or 6 times 2 when changing lanes the steering wheel moved the car back from the lane we were coming from. It took force to keep the car in the lane A message came up in the dashboard COLLISION MITIGATION SYSTEM PROBLEM Acura Of Roseville CA denies there is a problem, as they can’t get the message to come up and supposedly the computer didn’t record the message. ADDITIONALLY the lane keeper assist goes off unexpectedly
Corrective Action:
While driving on the freeway we experienced 2 conditions 1 The steering wheel jerks back and forth by about an inch in each direction 5 or 6 times 2 when changing lanes the steering wheel moved the car back from the lane we were coming from. It took force to keep the car in the lane A message came up in the dashboard COLLISION MITIGATION SYSTEM PROBLEM Acura Of Roseville CA denies there is a problem, as they can’t get the message to come up and supposedly the computer didn’t record the message. ADDITIONALLY the lane keeper assist goes off unexpectedly
Additional Notes:
While driving on the freeway we experienced 2 conditions 1 The steering wheel jerks back and forth by about an inch in each direction 5 or 6 times 2 when changing lanes the steering wheel moved the car back from the lane we were coming from. It took force to keep the car in the lane A message came up in the dashboard COLLISION MITIGATION SYSTEM PROBLEM Acura Of Roseville CA denies there is a problem, as they can’t get the message to come up and supposedly the computer didn’t record the message. ADDITIONALLY the lane keeper assist goes off unexpectedly
Mfg Campaign: 11445858
Recall Date: Jan 2, 2022
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The sunroof exploded with no outside impact. I drive to the office in the morning and as soon as I put the car in park the sunroof exploded with a huge noise. Nothing fell on the sunroof and there was nothing wrong with the sunroof until then. I had opened and closed the sunroof the day before with no issues. The sunroof exploded and shattered the glass in thousands of pieces. Fortunately the sunshade was closed which protected the shattered glass from falling on me.
Corrective Action:
The sunroof exploded with no outside impact. I drive to the office in the morning and as soon as I put the car in park the sunroof exploded with a huge noise. Nothing fell on the sunroof and there was nothing wrong with the sunroof until then. I had opened and closed the sunroof the day before with no issues. The sunroof exploded and shattered the glass in thousands of pieces. Fortunately the sunshade was closed which protected the shattered glass from falling on me.
Additional Notes:
The sunroof exploded with no outside impact. I drive to the office in the morning and as soon as I put the car in park the sunroof exploded with a huge noise. Nothing fell on the sunroof and there was nothing wrong with the sunroof until then. I had opened and closed the sunroof the day before with no issues. The sunroof exploded and shattered the glass in thousands of pieces. Fortunately the sunshade was closed which protected the shattered glass from falling on me.
Mfg Campaign: 11435206
Recall Date: Oct 2, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNED A 2017 ACURA RDX. THE CONTACT STATED THAT WHILE SHE WAS DRIVING, THE ADAPTIVE CRUISE CONTROL WAS SET TO 25 MPH, WHEN SHE DEPRESSED ON THE BRAKE PEDAL AT THE STOPLIGHT, BUT THE BRAKES FAILED TO RESPOND, WHICH RESULTED IN HER VEHICLE REAR-ENDING SIX OTHER VEHICLES. THE AIR BAGS DEPLOYED. MEDICAL ATTENTION WAS REQUIRED AS THE CONTACT AND HER HUSBAND WERE TAKEN TO THE HOSPITAL FOR THE INJURIES SUSTAINED. THE CONTACT BELIEVED ONE OF THE DRIVER, WAS ALSO TAKEN TO THE HOSPITAL, BUT SHE WAS UNCERTAIN. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT AND THE CONTACT DEEMED THE VEHICLE TOTALED. THE CONTACT STATED THAT AFTER REVIEWING THE VEHICLE'S MANUAL, SHE LEARNED THAT THE ADAPTIVE CRUISE CONTROL HAS LIMITED BRAKING CAPABILITIES AND WOULD AUTOMATICALLY CANCEL IF THE SPEED DROPS BELOW 22 MPH. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. *DT
Corrective Action:
TL* THE CONTACT OWNED A 2017 ACURA RDX. THE CONTACT STATED THAT WHILE SHE WAS DRIVING, THE ADAPTIVE CRUISE CONTROL WAS SET TO 25 MPH, WHEN SHE DEPRESSED ON THE BRAKE PEDAL AT THE STOPLIGHT, BUT THE BRAKES FAILED TO RESPOND, WHICH RESULTED IN HER VEHICLE REAR-ENDING SIX OTHER VEHICLES. THE AIR BAGS DEPLOYED. MEDICAL ATTENTION WAS REQUIRED AS THE CONTACT AND HER HUSBAND WERE TAKEN TO THE HOSPITAL FOR THE INJURIES SUSTAINED. THE CONTACT BELIEVED ONE OF THE DRIVER, WAS ALSO TAKEN TO THE HOSPITAL, BUT SHE WAS UNCERTAIN. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT AND THE CONTACT DEEMED THE VEHICLE TOTALED. THE CONTACT STATED THAT AFTER REVIEWING THE VEHICLE'S MANUAL, SHE LEARNED THAT THE ADAPTIVE CRUISE CONTROL HAS LIMITED BRAKING CAPABILITIES AND WOULD AUTOMATICALLY CANCEL IF THE SPEED DROPS BELOW 22 MPH. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. *DT
Additional Notes:
TL* THE CONTACT OWNED A 2017 ACURA RDX. THE CONTACT STATED THAT WHILE SHE WAS DRIVING, THE ADAPTIVE CRUISE CONTROL WAS SET TO 25 MPH, WHEN SHE DEPRESSED ON THE BRAKE PEDAL AT THE STOPLIGHT, BUT THE BRAKES FAILED TO RESPOND, WHICH RESULTED IN HER VEHICLE REAR-ENDING SIX OTHER VEHICLES. THE AIR BAGS DEPLOYED. MEDICAL ATTENTION WAS REQUIRED AS THE CONTACT AND HER HUSBAND WERE TAKEN TO THE HOSPITAL FOR THE INJURIES SUSTAINED. THE CONTACT BELIEVED ONE OF THE DRIVER, WAS ALSO TAKEN TO THE HOSPITAL, BUT SHE WAS UNCERTAIN. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT AND THE CONTACT DEEMED THE VEHICLE TOTALED. THE CONTACT STATED THAT AFTER REVIEWING THE VEHICLE'S MANUAL, SHE LEARNED THAT THE ADAPTIVE CRUISE CONTROL HAS LIMITED BRAKING CAPABILITIES AND WOULD AUTOMATICALLY CANCEL IF THE SPEED DROPS BELOW 22 MPH. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. *DT
Mfg Campaign: 11413566
Recall Date: Apr 23, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
TOOK OFF FROM STOP VEHICLE MAKES A LOUD THUD AND DOESN'T SHIFT INTO A GEAR. REVS UP BUT WON'T SHIFT. TOOK IT TO PRIME ACURA. THE COULDN'T DUPLICATE THE PROBLEM. CHANGED TRANSMISSION, TRANSFER CASE AND REAR DIFFERENTIAL FLUIDS. ONE MONTH LATER IT HAPPENED AGAIN. I TURN OFF ENGINE THEN RESTART AND THE PROBLEM IS GONE. NOT SURE IF IT WILL HAPPEN AGAIN.
Corrective Action:
TOOK OFF FROM STOP VEHICLE MAKES A LOUD THUD AND DOESN'T SHIFT INTO A GEAR. REVS UP BUT WON'T SHIFT. TOOK IT TO PRIME ACURA. THE COULDN'T DUPLICATE THE PROBLEM. CHANGED TRANSMISSION, TRANSFER CASE AND REAR DIFFERENTIAL FLUIDS. ONE MONTH LATER IT HAPPENED AGAIN. I TURN OFF ENGINE THEN RESTART AND THE PROBLEM IS GONE. NOT SURE IF IT WILL HAPPEN AGAIN.
Additional Notes:
TOOK OFF FROM STOP VEHICLE MAKES A LOUD THUD AND DOESN'T SHIFT INTO A GEAR. REVS UP BUT WON'T SHIFT. TOOK IT TO PRIME ACURA. THE COULDN'T DUPLICATE THE PROBLEM. CHANGED TRANSMISSION, TRANSFER CASE AND REAR DIFFERENTIAL FLUIDS. ONE MONTH LATER IT HAPPENED AGAIN. I TURN OFF ENGINE THEN RESTART AND THE PROBLEM IS GONE. NOT SURE IF IT WILL HAPPEN AGAIN.
Mfg Campaign: 11407549
Recall Date: Apr 12, 2021
Honda (american Honda Motor Co.)
Defect Description:
SEAT BELTS
Potential Consequences:
MIDDLE SEATBELT WON'T LATCH.
Corrective Action:
MIDDLE SEATBELT WON'T LATCH.
Additional Notes:
MIDDLE SEATBELT WON'T LATCH.
Mfg Campaign: 11406337
Recall Date: Apr 4, 2021
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
FAILURE OF FRONT STRUT ASSEMBLIES.
Corrective Action:
FAILURE OF FRONT STRUT ASSEMBLIES.
Additional Notes:
FAILURE OF FRONT STRUT ASSEMBLIES.
Mfg Campaign: 11398495
Recall Date: Mar 1, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE USING THE CRUISE CONTROL, VEHICLE WILL AUTOMATICALLY SLAM ON THE BRAKES WITHOUT REASON. THIS TYPICALLY OCCURS ON HIGHWAY WHERE VEHICLE WILL AUTOMATICALLY BRAKE REDUCING SPEED DRAMATICALLY. VEHICLE WILL GO FROM 70MPH TO 55 MPH IN A FEW SECONDS CAUSING THE VEHICLES BEHIND TO HAVE TO BRAKE FAST TO AVOID COLLISION. ACURA HAS WORKED ON VEHICLE 4 TIMES AND CLAIMS THEY CANNOT FIX THE SYSTEM. I WAS TOLD TO HOLD MY FOOT OVER THE ACCELERATOR TO INCREASE SPEED WHEN THIS HAPPENS. THEY ALSO TOLD ME THAT THEY ARE VERY AWARE OF THIS PROBLEM BUT OFFERED NO CORRECTION FOR THIS UNSAFE CONDITION. IT HAS HAPPENED AT LEAST 100 TIMES. VEHICLE IS 4 YEARS OLD WITH 7,000 MILES.
Corrective Action:
WHILE USING THE CRUISE CONTROL, VEHICLE WILL AUTOMATICALLY SLAM ON THE BRAKES WITHOUT REASON. THIS TYPICALLY OCCURS ON HIGHWAY WHERE VEHICLE WILL AUTOMATICALLY BRAKE REDUCING SPEED DRAMATICALLY. VEHICLE WILL GO FROM 70MPH TO 55 MPH IN A FEW SECONDS CAUSING THE VEHICLES BEHIND TO HAVE TO BRAKE FAST TO AVOID COLLISION. ACURA HAS WORKED ON VEHICLE 4 TIMES AND CLAIMS THEY CANNOT FIX THE SYSTEM. I WAS TOLD TO HOLD MY FOOT OVER THE ACCELERATOR TO INCREASE SPEED WHEN THIS HAPPENS. THEY ALSO TOLD ME THAT THEY ARE VERY AWARE OF THIS PROBLEM BUT OFFERED NO CORRECTION FOR THIS UNSAFE CONDITION. IT HAS HAPPENED AT LEAST 100 TIMES. VEHICLE IS 4 YEARS OLD WITH 7,000 MILES.
Additional Notes:
WHILE USING THE CRUISE CONTROL, VEHICLE WILL AUTOMATICALLY SLAM ON THE BRAKES WITHOUT REASON. THIS TYPICALLY OCCURS ON HIGHWAY WHERE VEHICLE WILL AUTOMATICALLY BRAKE REDUCING SPEED DRAMATICALLY. VEHICLE WILL GO FROM 70MPH TO 55 MPH IN A FEW SECONDS CAUSING THE VEHICLES BEHIND TO HAVE TO BRAKE FAST TO AVOID COLLISION. ACURA HAS WORKED ON VEHICLE 4 TIMES AND CLAIMS THEY CANNOT FIX THE SYSTEM. I WAS TOLD TO HOLD MY FOOT OVER THE ACCELERATOR TO INCREASE SPEED WHEN THIS HAPPENS. THEY ALSO TOLD ME THAT THEY ARE VERY AWARE OF THIS PROBLEM BUT OFFERED NO CORRECTION FOR THIS UNSAFE CONDITION. IT HAS HAPPENED AT LEAST 100 TIMES. VEHICLE IS 4 YEARS OLD WITH 7,000 MILES.
Mfg Campaign: 11396930
Recall Date: Feb 19, 2021
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
WHILE USING THE CRUISE CONTROL, VEHICLE WILL AUTOMATICALLY SLAM ON THE BRAKES WITHOUT REASON. THIS TYPICALLY OCCURS ON HIGHWAY WHERE VEHICLE WILL AUTOMATICALLY BRAKE REDUCING SPEED DRAMATICALLY. VEHICLE WILL GO FROM 70MPH TO 55 MPH IN A FEW SECONDS CAUSING THE VEHICLES BEHIND TO HAVE TO BRAKE FAST TO AVOID COLLISION. ACURA HAS WORKED ON VEHICLE 4 TIMES AND CLAIMS THEY CANNOT FIX THE SYSTEM. I WAS TOLD TO HOLD MY FOOT OVER THE ACCELERATOR TO INCREASE SPEED WHEN THIS HAPPENS. THEY ALSO TOLD ME THAT THEY ARE VERY AWARE OF THIS PROBLEM BUT OFFERED NO CORRECTION FOR THIS UNSAFE CONDITION. IT HAS HAPPENED AT LEAST 100 TIMES. VEHICLE IS 4 YEARS OLD WITH 7,000 MILES.
Corrective Action:
WHILE USING THE CRUISE CONTROL, VEHICLE WILL AUTOMATICALLY SLAM ON THE BRAKES WITHOUT REASON. THIS TYPICALLY OCCURS ON HIGHWAY WHERE VEHICLE WILL AUTOMATICALLY BRAKE REDUCING SPEED DRAMATICALLY. VEHICLE WILL GO FROM 70MPH TO 55 MPH IN A FEW SECONDS CAUSING THE VEHICLES BEHIND TO HAVE TO BRAKE FAST TO AVOID COLLISION. ACURA HAS WORKED ON VEHICLE 4 TIMES AND CLAIMS THEY CANNOT FIX THE SYSTEM. I WAS TOLD TO HOLD MY FOOT OVER THE ACCELERATOR TO INCREASE SPEED WHEN THIS HAPPENS. THEY ALSO TOLD ME THAT THEY ARE VERY AWARE OF THIS PROBLEM BUT OFFERED NO CORRECTION FOR THIS UNSAFE CONDITION. IT HAS HAPPENED AT LEAST 100 TIMES. VEHICLE IS 4 YEARS OLD WITH 7,000 MILES.
Additional Notes:
WHILE USING THE CRUISE CONTROL, VEHICLE WILL AUTOMATICALLY SLAM ON THE BRAKES WITHOUT REASON. THIS TYPICALLY OCCURS ON HIGHWAY WHERE VEHICLE WILL AUTOMATICALLY BRAKE REDUCING SPEED DRAMATICALLY. VEHICLE WILL GO FROM 70MPH TO 55 MPH IN A FEW SECONDS CAUSING THE VEHICLES BEHIND TO HAVE TO BRAKE FAST TO AVOID COLLISION. ACURA HAS WORKED ON VEHICLE 4 TIMES AND CLAIMS THEY CANNOT FIX THE SYSTEM. I WAS TOLD TO HOLD MY FOOT OVER THE ACCELERATOR TO INCREASE SPEED WHEN THIS HAPPENS. THEY ALSO TOLD ME THAT THEY ARE VERY AWARE OF THIS PROBLEM BUT OFFERED NO CORRECTION FOR THIS UNSAFE CONDITION. IT HAS HAPPENED AT LEAST 100 TIMES. VEHICLE IS 4 YEARS OLD WITH 7,000 MILES.
Mfg Campaign: 11396930
Recall Date: Feb 19, 2021
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
WHILE USING THE CRUISE CONTROL, VEHICLE WILL AUTOMATICALLY SLAM ON THE BRAKES WITHOUT REASON. THIS TYPICALLY OCCURS ON HIGHWAY WHERE VEHICLE WILL AUTOMATICALLY BRAKE REDUCING SPEED DRAMATICALLY. VEHICLE WILL GO FROM 70MPH TO 55 MPH IN A FEW SECONDS CAUSING THE VEHICLES BEHIND TO HAVE TO BRAKE FAST TO AVOID COLLISION. ACURA HAS WORKED ON VEHICLE 4 TIMES AND CLAIMS THEY CANNOT FIX THE SYSTEM. I WAS TOLD TO HOLD MY FOOT OVER THE ACCELERATOR TO INCREASE SPEED WHEN THIS HAPPENS. THEY ALSO TOLD ME THAT THEY ARE VERY AWARE OF THIS PROBLEM BUT OFFERED NO CORRECTION FOR THIS UNSAFE CONDITION. IT HAS HAPPENED AT LEAST 100 TIMES. VEHICLE IS 4 YEARS OLD WITH 7,000 MILES.
Corrective Action:
WHILE USING THE CRUISE CONTROL, VEHICLE WILL AUTOMATICALLY SLAM ON THE BRAKES WITHOUT REASON. THIS TYPICALLY OCCURS ON HIGHWAY WHERE VEHICLE WILL AUTOMATICALLY BRAKE REDUCING SPEED DRAMATICALLY. VEHICLE WILL GO FROM 70MPH TO 55 MPH IN A FEW SECONDS CAUSING THE VEHICLES BEHIND TO HAVE TO BRAKE FAST TO AVOID COLLISION. ACURA HAS WORKED ON VEHICLE 4 TIMES AND CLAIMS THEY CANNOT FIX THE SYSTEM. I WAS TOLD TO HOLD MY FOOT OVER THE ACCELERATOR TO INCREASE SPEED WHEN THIS HAPPENS. THEY ALSO TOLD ME THAT THEY ARE VERY AWARE OF THIS PROBLEM BUT OFFERED NO CORRECTION FOR THIS UNSAFE CONDITION. IT HAS HAPPENED AT LEAST 100 TIMES. VEHICLE IS 4 YEARS OLD WITH 7,000 MILES.
Additional Notes:
WHILE USING THE CRUISE CONTROL, VEHICLE WILL AUTOMATICALLY SLAM ON THE BRAKES WITHOUT REASON. THIS TYPICALLY OCCURS ON HIGHWAY WHERE VEHICLE WILL AUTOMATICALLY BRAKE REDUCING SPEED DRAMATICALLY. VEHICLE WILL GO FROM 70MPH TO 55 MPH IN A FEW SECONDS CAUSING THE VEHICLES BEHIND TO HAVE TO BRAKE FAST TO AVOID COLLISION. ACURA HAS WORKED ON VEHICLE 4 TIMES AND CLAIMS THEY CANNOT FIX THE SYSTEM. I WAS TOLD TO HOLD MY FOOT OVER THE ACCELERATOR TO INCREASE SPEED WHEN THIS HAPPENS. THEY ALSO TOLD ME THAT THEY ARE VERY AWARE OF THIS PROBLEM BUT OFFERED NO CORRECTION FOR THIS UNSAFE CONDITION. IT HAS HAPPENED AT LEAST 100 TIMES. VEHICLE IS 4 YEARS OLD WITH 7,000 MILES.
Mfg Campaign: 11396930
Recall Date: Feb 19, 2021
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
CURRENT PAINT: WHITE DIAMOND PEARL. REAR OF VEHICLE, BELOW THE REAR WINDOW GLASS, THE PAINT IS CHIPPING. CHIPPING SIZE CURRENTLY IS APPROXIMATELY 3X3". VEHICLE WAS STATIONARY.
Corrective Action:
CURRENT PAINT: WHITE DIAMOND PEARL. REAR OF VEHICLE, BELOW THE REAR WINDOW GLASS, THE PAINT IS CHIPPING. CHIPPING SIZE CURRENTLY IS APPROXIMATELY 3X3". VEHICLE WAS STATIONARY.
Additional Notes:
CURRENT PAINT: WHITE DIAMOND PEARL. REAR OF VEHICLE, BELOW THE REAR WINDOW GLASS, THE PAINT IS CHIPPING. CHIPPING SIZE CURRENTLY IS APPROXIMATELY 3X3". VEHICLE WAS STATIONARY.
Mfg Campaign: 11387607
Recall Date: Jan 11, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
TURNING IN A FIELD CHAMIN THE ROADS MY AUTO SLIDED. LATER APPAREAD THE "AWD" NOTE.WHAT DOSE IT MEAN?
Corrective Action:
TURNING IN A FIELD CHAMIN THE ROADS MY AUTO SLIDED. LATER APPAREAD THE "AWD" NOTE.WHAT DOSE IT MEAN?
Additional Notes:
TURNING IN A FIELD CHAMIN THE ROADS MY AUTO SLIDED. LATER APPAREAD THE "AWD" NOTE.WHAT DOSE IT MEAN?
Mfg Campaign: 11387386
Recall Date: Jan 10, 2021
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THIS CAR HAS JUST 10,000 MILES. WHEN THE CAR STARTED IT SUDDENLY OVER ACCELERATED OVER 5800 RPM AND THE ENGINE HAD TO BE TURNED OFF. EVERY TIME THE ENGINE WAS STARTED THE MOTOR OVER RUNNING ABOVE THE 5800RPM. THE CAR WAS TOWED TO THE ACURA REPAIR SHOP. THE ACURA'S MECHANIC DO NOT FIND ANYTHING WRONG. I WILL LIKE TO KNOW IF THERE ARE OTHER ACURA' VEHICLES THAT HAVE HAD THIS SAME PROBLEM AND HOE WILL BE FIXED.
Corrective Action:
THIS CAR HAS JUST 10,000 MILES. WHEN THE CAR STARTED IT SUDDENLY OVER ACCELERATED OVER 5800 RPM AND THE ENGINE HAD TO BE TURNED OFF. EVERY TIME THE ENGINE WAS STARTED THE MOTOR OVER RUNNING ABOVE THE 5800RPM. THE CAR WAS TOWED TO THE ACURA REPAIR SHOP. THE ACURA'S MECHANIC DO NOT FIND ANYTHING WRONG. I WILL LIKE TO KNOW IF THERE ARE OTHER ACURA' VEHICLES THAT HAVE HAD THIS SAME PROBLEM AND HOE WILL BE FIXED.
Additional Notes:
THIS CAR HAS JUST 10,000 MILES. WHEN THE CAR STARTED IT SUDDENLY OVER ACCELERATED OVER 5800 RPM AND THE ENGINE HAD TO BE TURNED OFF. EVERY TIME THE ENGINE WAS STARTED THE MOTOR OVER RUNNING ABOVE THE 5800RPM. THE CAR WAS TOWED TO THE ACURA REPAIR SHOP. THE ACURA'S MECHANIC DO NOT FIND ANYTHING WRONG. I WILL LIKE TO KNOW IF THERE ARE OTHER ACURA' VEHICLES THAT HAVE HAD THIS SAME PROBLEM AND HOE WILL BE FIXED.
Mfg Campaign: 11386470
Recall Date: Jan 4, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE AND LOSS MOTIVE POWER. THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED FOR LESS THAN ONE MINUTE BEFORE THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO SCHALLER ACURA (345 CENTER ST, MANCHESTER, CT 06040, (860) 647-7077) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE CONTACT STATED THE FAILURE REOCCURRED AT 35-40 MPH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 37,800.
Corrective Action:
TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE AND LOSS MOTIVE POWER. THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED FOR LESS THAN ONE MINUTE BEFORE THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO SCHALLER ACURA (345 CENTER ST, MANCHESTER, CT 06040, (860) 647-7077) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE CONTACT STATED THE FAILURE REOCCURRED AT 35-40 MPH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 37,800.
Additional Notes:
TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE AND LOSS MOTIVE POWER. THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED FOR LESS THAN ONE MINUTE BEFORE THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO SCHALLER ACURA (345 CENTER ST, MANCHESTER, CT 06040, (860) 647-7077) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE CONTACT STATED THE FAILURE REOCCURRED AT 35-40 MPH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 37,800.
Mfg Campaign: 11365183
Recall Date: Oct 19, 2020
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