Complaints & Recalls
Official Safety Recalls - Important!
72 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Acura (American Honda Motor Co.) is recalling certain 2016-2019 Acura ILX vehicles. Excessive grease may prevent the set-ring on the half shaft from fully engaging, allowing the driveshaft to separate from the half shaft.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: G54
Recall Date: Jun 6, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Acura (American Honda Motor Co.) is recalling certain 2014-2019 Acura ILX vehicles. The vehicles may have a deformed fuel tank, raising the height of the fuel pump and allowing the fuel level float to stick, possibly causing the fuel gauge to display an inaccurate fuel level.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: H3U, Z3T
Recall Date: Jan 24, 2019
Consumer Complaints
32 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes sometimes do not work. Brake pedal is pressed down to the floor with no resistance sometimes. The brakes need to be pumped multiple times in order to stop. This is a huge safety concern and more more serious than any other recall that we’ve had on our vehicles.
Corrective Action:
Brakes sometimes do not work. Brake pedal is pressed down to the floor with no resistance sometimes. The brakes need to be pumped multiple times in order to stop. This is a huge safety concern and more more serious than any other recall that we’ve had on our vehicles.
Additional Notes:
Brakes sometimes do not work. Brake pedal is pressed down to the floor with no resistance sometimes. The brakes need to be pumped multiple times in order to stop. This is a huge safety concern and more more serious than any other recall that we’ve had on our vehicles.
Mfg Campaign: 11672224
Recall Date: Jul 9, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
ADAS LKAS Camera Module - 36160-TX6-A03-M1 failed under 100K miles - causing all ADAS functions to have suspended semi-permanently until replacement of camera — DTC U3000-49 “Multipurpose Camera Unit Internal Electronic Failure”, needing new 800$ camera + 800$ calibration at dealer. Common issue on ILX, as well as multiple other Honda models w/ADAS features. Camera module reaches approx. 136 degrees fahrenheit.
Corrective Action:
ADAS LKAS Camera Module - 36160-TX6-A03-M1 failed under 100K miles - causing all ADAS functions to have suspended semi-permanently until replacement of camera — DTC U3000-49 “Multipurpose Camera Unit Internal Electronic Failure”, needing new 800$ camera + 800$ calibration at dealer. Common issue on ILX, as well as multiple other Honda models w/ADAS features. Camera module reaches approx. 136 degrees fahrenheit.
Additional Notes:
ADAS LKAS Camera Module - 36160-TX6-A03-M1 failed under 100K miles - causing all ADAS functions to have suspended semi-permanently until replacement of camera — DTC U3000-49 “Multipurpose Camera Unit Internal Electronic Failure”, needing new 800$ camera + 800$ calibration at dealer. Common issue on ILX, as well as multiple other Honda models w/ADAS features. Camera module reaches approx. 136 degrees fahrenheit.
Mfg Campaign: 11658254
Recall Date: May 1, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
ADAS LKAS Camera Module - 36160-TX6-A03-M1 failed under 100K miles - causing all ADAS functions to have suspended semi-permanently until replacement of camera — DTC U3000-49 “Multipurpose Camera Unit Internal Electronic Failure”, needing new 800$ camera + 800$ calibration at dealer. Common issue on ILX, as well as multiple other Honda models w/ADAS features. Camera module reaches approx. 136 degrees fahrenheit.
Corrective Action:
ADAS LKAS Camera Module - 36160-TX6-A03-M1 failed under 100K miles - causing all ADAS functions to have suspended semi-permanently until replacement of camera — DTC U3000-49 “Multipurpose Camera Unit Internal Electronic Failure”, needing new 800$ camera + 800$ calibration at dealer. Common issue on ILX, as well as multiple other Honda models w/ADAS features. Camera module reaches approx. 136 degrees fahrenheit.
Additional Notes:
ADAS LKAS Camera Module - 36160-TX6-A03-M1 failed under 100K miles - causing all ADAS functions to have suspended semi-permanently until replacement of camera — DTC U3000-49 “Multipurpose Camera Unit Internal Electronic Failure”, needing new 800$ camera + 800$ calibration at dealer. Common issue on ILX, as well as multiple other Honda models w/ADAS features. Camera module reaches approx. 136 degrees fahrenheit.
Mfg Campaign: 11658254
Recall Date: May 1, 2025
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
ADAS LKAS Camera Module - 36160-TX6-A03-M1 failed under 100K miles - causing all ADAS functions to have suspended semi-permanently until replacement of camera — DTC U3000-49 “Multipurpose Camera Unit Internal Electronic Failure”, needing new 800$ camera + 800$ calibration at dealer. Common issue on ILX, as well as multiple other Honda models w/ADAS features. Camera module reaches approx. 136 degrees fahrenheit.
Corrective Action:
ADAS LKAS Camera Module - 36160-TX6-A03-M1 failed under 100K miles - causing all ADAS functions to have suspended semi-permanently until replacement of camera — DTC U3000-49 “Multipurpose Camera Unit Internal Electronic Failure”, needing new 800$ camera + 800$ calibration at dealer. Common issue on ILX, as well as multiple other Honda models w/ADAS features. Camera module reaches approx. 136 degrees fahrenheit.
Additional Notes:
ADAS LKAS Camera Module - 36160-TX6-A03-M1 failed under 100K miles - causing all ADAS functions to have suspended semi-permanently until replacement of camera — DTC U3000-49 “Multipurpose Camera Unit Internal Electronic Failure”, needing new 800$ camera + 800$ calibration at dealer. Common issue on ILX, as well as multiple other Honda models w/ADAS features. Camera module reaches approx. 136 degrees fahrenheit.
Mfg Campaign: 11658254
Recall Date: May 1, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Acura ILX. The contact stated while driving 55 MPH, the vehicle decelerated and stalled. The contact was able to coast to the side of the road and had the vehicle towed to the residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The approximate failure mileage was 107,000.
Corrective Action:
The contact owns a 2019 Acura ILX. The contact stated while driving 55 MPH, the vehicle decelerated and stalled. The contact was able to coast to the side of the road and had the vehicle towed to the residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The approximate failure mileage was 107,000.
Additional Notes:
The contact owns a 2019 Acura ILX. The contact stated while driving 55 MPH, the vehicle decelerated and stalled. The contact was able to coast to the side of the road and had the vehicle towed to the residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The approximate failure mileage was 107,000.
Mfg Campaign: 11657139
Recall Date: Apr 28, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Reporting intermittent brake failure, where brake sank to the floor on the first press without any effect of slowing the vehicle. Fortunately, in each instance, on the second press the brakes functioned normally and slowed the vehicle, so no accident or injury occurred. The first incident was in May 2022 after driving over a speed bump -- at the time I assumed user error and did not report the incident. The brakes failed a second time in March 2025 when descending a hill at 35 mph, and a third time in April 2025 after U-turning on a hill at low speeds. At that time, I opted to tow the car to the dealer for a repair. The dealer found no brake issues on inspection/testing, but after finding another case report recommended replacing the master cylinder. Of note, this is similar to NHTSA recall 23V-458 for other Acura/Honda models from 2019/2020 where there were issues with the master cylinder, but the Acura ILX was not included. There was also a NHTSA Acura Service Bulletin 22-014 from 2022 advising of a search for Acura 2019 ILX vehicles with an intermittent brake issue. I have also attached my correspondence with Acura.
Corrective Action:
Reporting intermittent brake failure, where brake sank to the floor on the first press without any effect of slowing the vehicle. Fortunately, in each instance, on the second press the brakes functioned normally and slowed the vehicle, so no accident or injury occurred. The first incident was in May 2022 after driving over a speed bump -- at the time I assumed user error and did not report the incident. The brakes failed a second time in March 2025 when descending a hill at 35 mph, and a third time in April 2025 after U-turning on a hill at low speeds. At that time, I opted to tow the car to the dealer for a repair. The dealer found no brake issues on inspection/testing, but after finding another case report recommended replacing the master cylinder. Of note, this is similar to NHTSA recall 23V-458 for other Acura/Honda models from 2019/2020 where there were issues with the master cylinder, but the Acura ILX was not included. There was also a NHTSA Acura Service Bulletin 22-014 from 2022 advising of a search for Acura 2019 ILX vehicles with an intermittent brake issue. I have also attached my correspondence with Acura.
Additional Notes:
Reporting intermittent brake failure, where brake sank to the floor on the first press without any effect of slowing the vehicle. Fortunately, in each instance, on the second press the brakes functioned normally and slowed the vehicle, so no accident or injury occurred. The first incident was in May 2022 after driving over a speed bump -- at the time I assumed user error and did not report the incident. The brakes failed a second time in March 2025 when descending a hill at 35 mph, and a third time in April 2025 after U-turning on a hill at low speeds. At that time, I opted to tow the car to the dealer for a repair. The dealer found no brake issues on inspection/testing, but after finding another case report recommended replacing the master cylinder. Of note, this is similar to NHTSA recall 23V-458 for other Acura/Honda models from 2019/2020 where there were issues with the master cylinder, but the Acura ILX was not included. There was also a NHTSA Acura Service Bulletin 22-014 from 2022 advising of a search for Acura 2019 ILX vehicles with an intermittent brake issue. I have also attached my correspondence with Acura.
Mfg Campaign: 11655790
Recall Date: Apr 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11632682
Recall Date: Dec 27, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11628563
Recall Date: Dec 3, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11628267
Recall Date: Dec 2, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11628385
Recall Date: Dec 2, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle occasionally failed to start, and occasionally after shifting to drive(D), the vehicle stalled. The power steering and stability-trac warning lights remained illuminated during the failure. The vehicle was towed on three separate occasions. The contact linked the failure to NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE). The vehicle was taken to a dealer and the failure was linked to the recall; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle occasionally failed to start, and occasionally after shifting to drive(D), the vehicle stalled. The power steering and stability-trac warning lights remained illuminated during the failure. The vehicle was towed on three separate occasions. The contact linked the failure to NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE). The vehicle was taken to a dealer and the failure was linked to the recall; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle occasionally failed to start, and occasionally after shifting to drive(D), the vehicle stalled. The power steering and stability-trac warning lights remained illuminated during the failure. The vehicle was towed on three separate occasions. The contact linked the failure to NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE). The vehicle was taken to a dealer and the failure was linked to the recall; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000. Parts distribution disconnect.
Mfg Campaign: 11624093
Recall Date: Nov 7, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
To Whom It May Concern: I am writing to express my serious concerns regarding the safety recall (NHTSA Recall No. 21V-215) for the fuel pump on my 2019 Acura ILX, VIN [XXX] . While I appreciate that American Honda has issued this recall, I am deeply troubled by the lack of available replacement parts and the company's decision to prioritize repairs only for vehicles currently experiencing symptoms. This approach fails to adequately address the safety risks for all affected vehicles and owners. The recall notice clearly states that the defective fuel pump impeller can deform over time, potentially causing the engine to stall while driving and increasing the risk of a crash. By delaying repairs for vehicles not yet exhibiting symptoms, American Honda is placing owners like myself at unnecessary risk of experiencing a dangerous malfunction while operating our vehicles. I have contacted several Acura dealerships, all of which have confirmed they have limited or no parts available to complete this critical safety repair. This situation is unacceptable given the serious nature of the defect and the potential consequences of a fuel pump failure. I urge American Honda to take immediate action to: 1.Accelerate production and distribution of replacement fuel pump modules to all authorized Acura dealers. 2.Offer loaner vehicles or alternative transportation to all affected owners until repairs can be completed. 3.Provide a firm timeline for when all affected vehicles will be able to receive the recall repair. 4.Consider expanding reimbursement eligibility to cover preventative repairs owners may pursue given the delays. American Honda has a responsibility to promptly remedy this safety defect for all affected vehicles, not just those currently exhibiting symptoms. Failure to do so in a timely manner may expose the company to increased liability and potential legal action. CC: American Honda Motor Co., Inc. & Florida States Attorneys Office INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552
Corrective Action:
To Whom It May Concern: I am writing to express my serious concerns regarding the safety recall (NHTSA Recall No. 21V-215) for the fuel pump on my 2019 Acura ILX, VIN [XXX] . While I appreciate that American Honda has issued this recall, I am deeply troubled by the lack of available replacement parts and the company's decision to prioritize repairs only for vehicles currently experiencing symptoms. This approach fails to adequately address the safety risks for all affected vehicles and owners. The recall notice clearly states that the defective fuel pump impeller can deform over time, potentially causing the engine to stall while driving and increasing the risk of a crash. By delaying repairs for vehicles not yet exhibiting symptoms, American Honda is placing owners like myself at unnecessary risk of experiencing a dangerous malfunction while operating our vehicles. I have contacted several Acura dealerships, all of which have confirmed they have limited or no parts available to complete this critical safety repair. This situation is unacceptable given the serious nature of the defect and the potential consequences of a fuel pump failure. I urge American Honda to take immediate action to: 1.Accelerate production and distribution of replacement fuel pump modules to all authorized Acura dealers. 2.Offer loaner vehicles or alternative transportation to all affected owners until repairs can be completed. 3.Provide a firm timeline for when all affected vehicles will be able to receive the recall repair. 4.Consider expanding reimbursement eligibility to cover preventative repairs owners may pursue given the delays. American Honda has a responsibility to promptly remedy this safety defect for all affected vehicles, not just those currently exhibiting symptoms. Failure to do so in a timely manner may expose the company to increased liability and potential legal action. CC: American Honda Motor Co., Inc. & Florida States Attorneys Office INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552
Additional Notes:
To Whom It May Concern: I am writing to express my serious concerns regarding the safety recall (NHTSA Recall No. 21V-215) for the fuel pump on my 2019 Acura ILX, VIN [XXX] . While I appreciate that American Honda has issued this recall, I am deeply troubled by the lack of available replacement parts and the company's decision to prioritize repairs only for vehicles currently experiencing symptoms. This approach fails to adequately address the safety risks for all affected vehicles and owners. The recall notice clearly states that the defective fuel pump impeller can deform over time, potentially causing the engine to stall while driving and increasing the risk of a crash. By delaying repairs for vehicles not yet exhibiting symptoms, American Honda is placing owners like myself at unnecessary risk of experiencing a dangerous malfunction while operating our vehicles. I have contacted several Acura dealerships, all of which have confirmed they have limited or no parts available to complete this critical safety repair. This situation is unacceptable given the serious nature of the defect and the potential consequences of a fuel pump failure. I urge American Honda to take immediate action to: 1.Accelerate production and distribution of replacement fuel pump modules to all authorized Acura dealers. 2.Offer loaner vehicles or alternative transportation to all affected owners until repairs can be completed. 3.Provide a firm timeline for when all affected vehicles will be able to receive the recall repair. 4.Consider expanding reimbursement eligibility to cover preventative repairs owners may pursue given the delays. American Honda has a responsibility to promptly remedy this safety defect for all affected vehicles, not just those currently exhibiting symptoms. Failure to do so in a timely manner may expose the company to increased liability and potential legal action. CC: American Honda Motor Co., Inc. & Florida States Attorneys Office INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552
Mfg Campaign: 11619605
Recall Date: Oct 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Mfg Campaign: 11617520
Recall Date: Oct 1, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the vehicle failed to accelerate as needed. The check engine warning light illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 45,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the vehicle failed to accelerate as needed. The check engine warning light illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 45,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the vehicle failed to accelerate as needed. The check engine warning light illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 45,000. Parts distribution disconnect.
Mfg Campaign: 11616253
Recall Date: Sep 24, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the vehicle failed to accelerate as needed. The check engine warning light illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 45,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the vehicle failed to accelerate as needed. The check engine warning light illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 45,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the vehicle failed to accelerate as needed. The check engine warning light illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 45,000. Parts distribution disconnect.
Mfg Campaign: 11616253
Recall Date: Sep 24, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal grinding sound with an unknown warning light illuminated. The vehicle was taken to a dealer where it was not diagnosed; however, the vehicle was test driven and the contact was informed that the vehicle was in good driving condition. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal grinding sound with an unknown warning light illuminated. The vehicle was taken to a dealer where it was not diagnosed; however, the vehicle was test driven and the contact was informed that the vehicle was in good driving condition. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal grinding sound with an unknown warning light illuminated. The vehicle was taken to a dealer where it was not diagnosed; however, the vehicle was test driven and the contact was informed that the vehicle was in good driving condition. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000. Parts distribution disconnect.
Mfg Campaign: 11606544
Recall Date: Aug 5, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have the car for 10 month and the manufacturer is not providing the part for the recall, they said they don’t have the part. Data bellow: Dec 18,2023 Manufacturer Recall NumberUGO NHTSA Recall Number23V-858 Recall StatusRecall Incomplete
Corrective Action:
I have the car for 10 month and the manufacturer is not providing the part for the recall, they said they don’t have the part. Data bellow: Dec 18,2023 Manufacturer Recall NumberUGO NHTSA Recall Number23V-858 Recall StatusRecall Incomplete
Additional Notes:
I have the car for 10 month and the manufacturer is not providing the part for the recall, they said they don’t have the part. Data bellow: Dec 18,2023 Manufacturer Recall NumberUGO NHTSA Recall Number23V-858 Recall StatusRecall Incomplete
Mfg Campaign: 11596891
Recall Date: Jun 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have the car for 10 month and the manufacturer is not providing the part for the recall, they said they don’t have the part. Data bellow: Dec 18,2023 Manufacturer Recall NumberUGO NHTSA Recall Number23V-858 Recall StatusRecall Incomplete
Corrective Action:
I have the car for 10 month and the manufacturer is not providing the part for the recall, they said they don’t have the part. Data bellow: Dec 18,2023 Manufacturer Recall NumberUGO NHTSA Recall Number23V-858 Recall StatusRecall Incomplete
Additional Notes:
I have the car for 10 month and the manufacturer is not providing the part for the recall, they said they don’t have the part. Data bellow: Dec 18,2023 Manufacturer Recall NumberUGO NHTSA Recall Number23V-858 Recall StatusRecall Incomplete
Mfg Campaign: 11596891
Recall Date: Jun 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11596908
Recall Date: Jun 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to immediately start intermittently. The contact stated that several attempts were needed to start the vehicle. The contact stated that while driving at speeds of 65 MPH and above, the vehicle hesitated while accelerating. There were no warning lights illuminated. The dealer was contacted and stated that the recall remedy might be available next fall. The manufacturer was not made aware of the issue. The failure mileage was 25,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to immediately start intermittently. The contact stated that several attempts were needed to start the vehicle. The contact stated that while driving at speeds of 65 MPH and above, the vehicle hesitated while accelerating. There were no warning lights illuminated. The dealer was contacted and stated that the recall remedy might be available next fall. The manufacturer was not made aware of the issue. The failure mileage was 25,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to immediately start intermittently. The contact stated that several attempts were needed to start the vehicle. The contact stated that while driving at speeds of 65 MPH and above, the vehicle hesitated while accelerating. There were no warning lights illuminated. The dealer was contacted and stated that the recall remedy might be available next fall. The manufacturer was not made aware of the issue. The failure mileage was 25,000. Parts distribution disconnect.
Mfg Campaign: 11591201
Recall Date: May 29, 2024
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