The New York State New Car Lemon Law provides a legal remedy for consumers who are buyers or lessees of new cars and certain "used" cars that turn out to be "lemons." If a car does not conform to the terms of its written warranty and the manufacturer or its authorized agent is unable to repair the car after a reasonable number of attempts, a consumer is entitled to a refund or replacement.
A vehicle is covered by the New York Lemon Law if it:
A reasonable chance for a manufacturer or its authorized agent to repair a problem for a new car is considered to be:
A consumer can seek redress under the New York Program by obtaining a Request-for-Arbitration form. Complete the appropriate Lemon Law Request For Arbitration form and send it to the Attorney General's Lemon Law Unit. Before submitting this form please complete all questions as accurately as possible, especially date and mileage questions. You should provide a brief but concise statement of the problem in the space provided on the form.CLICK HERE to read more about New York Lemon Law