Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: R10312
Recall Date: Mar 20, 2025
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10259
Recall Date: Dec 7, 2023
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10213
Recall Date: Jan 5, 2023
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10120
Recall Date: Sep 15, 2021
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10100
Recall Date: Jun 2, 2021
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R10093
Recall Date: Apr 21, 2021
Volvo Car Usa Llc
Safety Issue:
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R29998
Recall Date: Mar 12, 2020
Consumer Complaints
24 ComplaintsVolvo Car Usa, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving the speed limit on the highway in my Volvo 2020 XC90 which was less than one year old. The vehicle lost acceleration power and then an engine performance light came on, then a check engine light. I pulled over immediately and my car engine caught fire under the hood. The entire front of vehicle was engulfed in flames within minutes. There were approximately 11k miles on the car and it had never been maintenanced or worked on in any way that would have caused an engine fire. It was clearly a fuel line fire and Volvo did not properly investigate. My insurance company said it was a fuel line fire but could not get information from the black box because it was destroyed. This car is incredibly unsafe and should be recalled. I have multiple videos and case files concerning this "thermal event". Volvo recalled this car in Europe because of this issue and says there are none in the USA.
Corrective Action:
I was driving the speed limit on the highway in my Volvo 2020 XC90 which was less than one year old. The vehicle lost acceleration power and then an engine performance light came on, then a check engine light. I pulled over immediately and my car engine caught fire under the hood. The entire front of vehicle was engulfed in flames within minutes. There were approximately 11k miles on the car and it had never been maintenanced or worked on in any way that would have caused an engine fire. It was clearly a fuel line fire and Volvo did not properly investigate. My insurance company said it was a fuel line fire but could not get information from the black box because it was destroyed. This car is incredibly unsafe and should be recalled. I have multiple videos and case files concerning this "thermal event". Volvo recalled this car in Europe because of this issue and says there are none in the USA.
Additional Notes:
I was driving the speed limit on the highway in my Volvo 2020 XC90 which was less than one year old. The vehicle lost acceleration power and then an engine performance light came on, then a check engine light. I pulled over immediately and my car engine caught fire under the hood. The entire front of vehicle was engulfed in flames within minutes. There were approximately 11k miles on the car and it had never been maintenanced or worked on in any way that would have caused an engine fire. It was clearly a fuel line fire and Volvo did not properly investigate. My insurance company said it was a fuel line fire but could not get information from the black box because it was destroyed. This car is incredibly unsafe and should be recalled. I have multiple videos and case files concerning this "thermal event". Volvo recalled this car in Europe because of this issue and says there are none in the USA.
Mfg Campaign: 11432078
Recall Date: Sep 8, 2021
Volvo Car Usa, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE SPOILER COVER OVER THE THIRD BRAKE LIGHT CAME OFF ON I-95 IN THE MIDDLE OF THE FREEWAY FOR UNKNOWN REASONS.
Corrective Action:
THE SPOILER COVER OVER THE THIRD BRAKE LIGHT CAME OFF ON I-95 IN THE MIDDLE OF THE FREEWAY FOR UNKNOWN REASONS.
Additional Notes:
THE SPOILER COVER OVER THE THIRD BRAKE LIGHT CAME OFF ON I-95 IN THE MIDDLE OF THE FREEWAY FOR UNKNOWN REASONS.
Mfg Campaign: 11413682
Recall Date: Apr 24, 2021
Volvo Car Usa, Llc
Defect Description:
SUSPENSION
Potential Consequences:
PURCHASED A NEW 2020 XC90 T6 INSCRIPTION WITH THE AIR SUSPENSION. FROM THE FIRST TIME PULLING INTO OUR DRIVEWAY, THERE WAS A DISTINCT, MUFFLED, AGGRESSIVE "THUMP" IN THE FRONT AND REAR END. THE SOUND IS INDEPENDENTLY FROM THE FRONT OR REAR SUSPENSION, DEPENDING ON WHICH IS GOING OVER A BUMP. THIS OCCURS CONSISTENTLY WHEN IN SLOW SPEEDS AND GOING OVER AN ABRUPT BUMP, SUCH AS A SPEED BUMP OR AN AGGRESSIVE CUT OUT IN A DRIVEWAY WHICH IS MADE FOR WATER RUN OFF. ONCE THE SUSPENSION COMPRESSES, THE THUMP OCCURS ON DECOMPRESSION (REBOUND). I TOOK IT INTO THE ORIGINAL DEALER (VOLVO OF TUCSON). A 2019 XC90 T8 MOMENTUM (WITH AIR SUSPENSION) WAS GIVEN AS A LOANER. AS EXPECTED, THE LOANER VEHICLE MADE THE EXACT SAME THUMP SOUND FROM THE FRONT AND REAR SUSPENSION OVER THE EXACT SAME BUMPS. THE DEALER COULD NOT REPLICATE THE SOUND ON MY CAR. I PROVIDED THEM WITH NHTSA ID #'S: 10148803 AND 10128173 (VOLVO BULLETIN #'S: TJ32978 AND TJ3303.1.1). NO RESPONSE YET AS TO THE PROBLEM OR CORRECTION. *TR
Corrective Action:
PURCHASED A NEW 2020 XC90 T6 INSCRIPTION WITH THE AIR SUSPENSION. FROM THE FIRST TIME PULLING INTO OUR DRIVEWAY, THERE WAS A DISTINCT, MUFFLED, AGGRESSIVE "THUMP" IN THE FRONT AND REAR END. THE SOUND IS INDEPENDENTLY FROM THE FRONT OR REAR SUSPENSION, DEPENDING ON WHICH IS GOING OVER A BUMP. THIS OCCURS CONSISTENTLY WHEN IN SLOW SPEEDS AND GOING OVER AN ABRUPT BUMP, SUCH AS A SPEED BUMP OR AN AGGRESSIVE CUT OUT IN A DRIVEWAY WHICH IS MADE FOR WATER RUN OFF. ONCE THE SUSPENSION COMPRESSES, THE THUMP OCCURS ON DECOMPRESSION (REBOUND). I TOOK IT INTO THE ORIGINAL DEALER (VOLVO OF TUCSON). A 2019 XC90 T8 MOMENTUM (WITH AIR SUSPENSION) WAS GIVEN AS A LOANER. AS EXPECTED, THE LOANER VEHICLE MADE THE EXACT SAME THUMP SOUND FROM THE FRONT AND REAR SUSPENSION OVER THE EXACT SAME BUMPS. THE DEALER COULD NOT REPLICATE THE SOUND ON MY CAR. I PROVIDED THEM WITH NHTSA ID #'S: 10148803 AND 10128173 (VOLVO BULLETIN #'S: TJ32978 AND TJ3303.1.1). NO RESPONSE YET AS TO THE PROBLEM OR CORRECTION. *TR
Additional Notes:
PURCHASED A NEW 2020 XC90 T6 INSCRIPTION WITH THE AIR SUSPENSION. FROM THE FIRST TIME PULLING INTO OUR DRIVEWAY, THERE WAS A DISTINCT, MUFFLED, AGGRESSIVE "THUMP" IN THE FRONT AND REAR END. THE SOUND IS INDEPENDENTLY FROM THE FRONT OR REAR SUSPENSION, DEPENDING ON WHICH IS GOING OVER A BUMP. THIS OCCURS CONSISTENTLY WHEN IN SLOW SPEEDS AND GOING OVER AN ABRUPT BUMP, SUCH AS A SPEED BUMP OR AN AGGRESSIVE CUT OUT IN A DRIVEWAY WHICH IS MADE FOR WATER RUN OFF. ONCE THE SUSPENSION COMPRESSES, THE THUMP OCCURS ON DECOMPRESSION (REBOUND). I TOOK IT INTO THE ORIGINAL DEALER (VOLVO OF TUCSON). A 2019 XC90 T8 MOMENTUM (WITH AIR SUSPENSION) WAS GIVEN AS A LOANER. AS EXPECTED, THE LOANER VEHICLE MADE THE EXACT SAME THUMP SOUND FROM THE FRONT AND REAR SUSPENSION OVER THE EXACT SAME BUMPS. THE DEALER COULD NOT REPLICATE THE SOUND ON MY CAR. I PROVIDED THEM WITH NHTSA ID #'S: 10148803 AND 10128173 (VOLVO BULLETIN #'S: TJ32978 AND TJ3303.1.1). NO RESPONSE YET AS TO THE PROBLEM OR CORRECTION. *TR
Mfg Campaign: 11329741
Recall Date: Jun 19, 2020
Volvo Car Usa, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON FEBRUARY 5, 2020 I WAS INVOLVED IN A MINOR FENDER BENDER WHICH RESULTED WHEN I DROVE OFF ALIGHT AND THE CAR IN FRONT OF ME DID NOT TAKE OFF AND I HIT IT IN THE REAR AT A VERY LOW RATE OF SPEED. THE AUTO BRAKE DID NOT ENGAGE. I WAS NO MORE THAN ONE AND A HALF CAR LENGTHS BEHIND AND THE CAR WAS MOVING AT ONE TO TWO MILES PER HOUR. WHEN I HIT THE REAR OF THE CAR IN FRONT OF ME THE AIR BAGS DEPLOYED WHICH CAUSED ME TO HAVE A SLIGHT CONCUSSION AND CERTAINLY SCARED ME. THERE WAS LITTLE IF NO PHYSICAL DAMAGE TO THE VEHICLE. I CONTACTED VOLVO CUSTOMER CARE A FEW DAYS AFTER ADVISING THAT AUTO BRAKE SYSTEM DID NOT ENGAGE AND THE AIRBAG DEPLOYED. THE REPORT WAS TAKEN. I WAS ADVISED THAT THERE WERE NO PRIOR REPORTS OF THIS ISSUE. VOLVO REPAIR WAS NOT WILLING TO ACKNOWLEDGE MY CONCERN AND WOULD NOT CONFIRM THAT PRIOR TO THE REPAIR THERE-WOULD BE A REPAIR. CANDIDLY THEY WERE NOT GOING TO DO ANYTHING EXCEPT ACCEPT INSURANCE CHECK AND FIX IT. I NOW HAVE RECEIVED A RECALL NOTICE FOR THIS EXACT ISSUE WHICH I HAD REPORTED. I ADVISED THEN I WAS AFRAID OF THE CAR BECAUSE I WAS AFRAID THE AIRBAG WOULD DEPLOY UNNECESSARILY AGAIN. HOW DO I ADDRESS THE FACT THAT I WILL NOT USE THIS CAR ANY LONGER.
Corrective Action:
ON FEBRUARY 5, 2020 I WAS INVOLVED IN A MINOR FENDER BENDER WHICH RESULTED WHEN I DROVE OFF ALIGHT AND THE CAR IN FRONT OF ME DID NOT TAKE OFF AND I HIT IT IN THE REAR AT A VERY LOW RATE OF SPEED. THE AUTO BRAKE DID NOT ENGAGE. I WAS NO MORE THAN ONE AND A HALF CAR LENGTHS BEHIND AND THE CAR WAS MOVING AT ONE TO TWO MILES PER HOUR. WHEN I HIT THE REAR OF THE CAR IN FRONT OF ME THE AIR BAGS DEPLOYED WHICH CAUSED ME TO HAVE A SLIGHT CONCUSSION AND CERTAINLY SCARED ME. THERE WAS LITTLE IF NO PHYSICAL DAMAGE TO THE VEHICLE. I CONTACTED VOLVO CUSTOMER CARE A FEW DAYS AFTER ADVISING THAT AUTO BRAKE SYSTEM DID NOT ENGAGE AND THE AIRBAG DEPLOYED. THE REPORT WAS TAKEN. I WAS ADVISED THAT THERE WERE NO PRIOR REPORTS OF THIS ISSUE. VOLVO REPAIR WAS NOT WILLING TO ACKNOWLEDGE MY CONCERN AND WOULD NOT CONFIRM THAT PRIOR TO THE REPAIR THERE-WOULD BE A REPAIR. CANDIDLY THEY WERE NOT GOING TO DO ANYTHING EXCEPT ACCEPT INSURANCE CHECK AND FIX IT. I NOW HAVE RECEIVED A RECALL NOTICE FOR THIS EXACT ISSUE WHICH I HAD REPORTED. I ADVISED THEN I WAS AFRAID OF THE CAR BECAUSE I WAS AFRAID THE AIRBAG WOULD DEPLOY UNNECESSARILY AGAIN. HOW DO I ADDRESS THE FACT THAT I WILL NOT USE THIS CAR ANY LONGER.
Additional Notes:
ON FEBRUARY 5, 2020 I WAS INVOLVED IN A MINOR FENDER BENDER WHICH RESULTED WHEN I DROVE OFF ALIGHT AND THE CAR IN FRONT OF ME DID NOT TAKE OFF AND I HIT IT IN THE REAR AT A VERY LOW RATE OF SPEED. THE AUTO BRAKE DID NOT ENGAGE. I WAS NO MORE THAN ONE AND A HALF CAR LENGTHS BEHIND AND THE CAR WAS MOVING AT ONE TO TWO MILES PER HOUR. WHEN I HIT THE REAR OF THE CAR IN FRONT OF ME THE AIR BAGS DEPLOYED WHICH CAUSED ME TO HAVE A SLIGHT CONCUSSION AND CERTAINLY SCARED ME. THERE WAS LITTLE IF NO PHYSICAL DAMAGE TO THE VEHICLE. I CONTACTED VOLVO CUSTOMER CARE A FEW DAYS AFTER ADVISING THAT AUTO BRAKE SYSTEM DID NOT ENGAGE AND THE AIRBAG DEPLOYED. THE REPORT WAS TAKEN. I WAS ADVISED THAT THERE WERE NO PRIOR REPORTS OF THIS ISSUE. VOLVO REPAIR WAS NOT WILLING TO ACKNOWLEDGE MY CONCERN AND WOULD NOT CONFIRM THAT PRIOR TO THE REPAIR THERE-WOULD BE A REPAIR. CANDIDLY THEY WERE NOT GOING TO DO ANYTHING EXCEPT ACCEPT INSURANCE CHECK AND FIX IT. I NOW HAVE RECEIVED A RECALL NOTICE FOR THIS EXACT ISSUE WHICH I HAD REPORTED. I ADVISED THEN I WAS AFRAID OF THE CAR BECAUSE I WAS AFRAID THE AIRBAG WOULD DEPLOY UNNECESSARILY AGAIN. HOW DO I ADDRESS THE FACT THAT I WILL NOT USE THIS CAR ANY LONGER.
Mfg Campaign: 11322553
Recall Date: Apr 28, 2020
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