VOLVO XC90 2020

Complete listing of complaints and recalls for this vehicle

24
Complaints
13
Recalls

Complaints & Recalls

24 Complaints 13 Recalls

Official Safety Recalls - Important!

13 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volvo Car Usa, Llc
NHTSA Campaign: 25V179000 SAFETY RECALL
7.5K Vehicles Affected
Recall Date: Mar 20, 2025
Safety Issue:

Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

Potential Risk:
A short circuit in a high-voltage battery increases the risk of a fire.
FREE Recall Solution:
Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10312
Notice Date: May 14, 2025
Recall Date: Mar 20, 2025
Volvo Car Usa, Llc
NHTSA Campaign: 23V827000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Dec 7, 2023
Safety Issue:

Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.

Potential Risk:
An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing their risk of injury during a crash.
FREE Recall Solution:
Dealers will inspect and tighten the second-row seat belt buckle anchorage bolts, as necessary, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10259.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10259
Notice Date: Jan 19, 2024
Recall Date: Dec 7, 2023
Volvo Car Usa, Llc
NHTSA Campaign: 23V001000 SAFETY RECALL
74 Vehicles Affected
Recall Date: Jan 5, 2023
Safety Issue:

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.

Potential Risk:
A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10213
Notice Date: Jan 31, 2023
Recall Date: Jan 5, 2023
Volvo Car Usa, Llc
NHTSA Campaign: 21V716000 SAFETY RECALL
9 Vehicles Affected
Recall Date: Sep 15, 2021
Safety Issue:

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.

Potential Risk:
Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10120
Notice Date: Oct 22, 2021
Recall Date: Sep 15, 2021
Volvo Car Usa, Llc
NHTSA Campaign: 21V414000 SAFETY RECALL
85.6K Vehicles Affected
Recall Date: Jun 2, 2021
Safety Issue:

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.

Potential Risk:
Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10100
Notice Date: Jul 2, 2021
Recall Date: Jun 2, 2021
Volvo Car Usa, Llc
NHTSA Campaign: 21V273000 SAFETY RECALL
162 Vehicles Affected
Recall Date: Apr 21, 2021
Safety Issue:

Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.

Potential Risk:
The rear passenger may become trapped by the front seat without the ability to cancel the seat's movement, increasing the risk of injury.
FREE Recall Solution:
Volvo Car will notify owners, and dealers will update the rear seat control display software, free of charge. Owner notification letters were mailed July 14, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10093.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10093
Notice Date: Jul 14, 2021
Recall Date: Apr 21, 2021
Volvo Car Usa Llc
NHTSA Campaign: 20V144000 SAFETY RECALL
121.6K Vehicles Affected
Recall Date: Mar 12, 2020
Safety Issue:

Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Potential Risk:
If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
FREE Recall Solution:
Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R29998
Notice Date: Apr 9, 2020
Recall Date: Mar 12, 2020

Consumer Complaints

24 Complaints
Volvo Car Usa, Llc
Campaign: 11658023 Other
Apr 30, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The instrument panel just stopped working. Our safety and the safety of others was/is put at risk because you are unable to see how fast you are going in the car. It also doesn’t let us know how much gas we have left in the gas tank so if the car just stalled out on a highway, it could cause a major safety issue. This is also where cruise control is run from. It’s also the panel where any and all vehicle warnings would show up so if there’s another issue in the car, we are unable to see it.

Corrective Action:

The instrument panel just stopped working. Our safety and the safety of others was/is put at risk because you are unable to see how fast you are going in the car. It also doesn’t let us know how much gas we have left in the gas tank so if the car just stalled out on a highway, it could cause a major safety issue. This is also where cruise control is run from. It’s also the panel where any and all vehicle warnings would show up so if there’s another issue in the car, we are unable to see it.

Additional Notes:

The instrument panel just stopped working. Our safety and the safety of others was/is put at risk because you are unable to see how fast you are going in the car. It also doesn’t let us know how much gas we have left in the gas tank so if the car just stalled out on a highway, it could cause a major safety issue. This is also where cruise control is run from. It’s also the panel where any and all vehicle warnings would show up so if there’s another issue in the car, we are unable to see it.

Manufacturer: VOLVO
Mfg Campaign: 11658023
Notice Date: Apr 30, 2025
Recall Date: Apr 30, 2025
Volvo Car Usa, Llc
Campaign: 11658023 Other
Apr 30, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The instrument panel just stopped working. Our safety and the safety of others was/is put at risk because you are unable to see how fast you are going in the car. It also doesn’t let us know how much gas we have left in the gas tank so if the car just stalled out on a highway, it could cause a major safety issue. This is also where cruise control is run from. It’s also the panel where any and all vehicle warnings would show up so if there’s another issue in the car, we are unable to see it.

Corrective Action:

The instrument panel just stopped working. Our safety and the safety of others was/is put at risk because you are unable to see how fast you are going in the car. It also doesn’t let us know how much gas we have left in the gas tank so if the car just stalled out on a highway, it could cause a major safety issue. This is also where cruise control is run from. It’s also the panel where any and all vehicle warnings would show up so if there’s another issue in the car, we are unable to see it.

Additional Notes:

The instrument panel just stopped working. Our safety and the safety of others was/is put at risk because you are unable to see how fast you are going in the car. It also doesn’t let us know how much gas we have left in the gas tank so if the car just stalled out on a highway, it could cause a major safety issue. This is also where cruise control is run from. It’s also the panel where any and all vehicle warnings would show up so if there’s another issue in the car, we are unable to see it.

Manufacturer: VOLVO
Mfg Campaign: 11658023
Notice Date: Apr 30, 2025
Recall Date: Apr 30, 2025
Volvo Car Usa, Llc
Campaign: 11655857 Other
Apr 21, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The LED instrument panel will intermittently flicker or in some cases completely go out for extended periods of time making the vehicle unsafe to operate. The instrument panel in these instances is completely unusable and the driver is unable to see critical vehicle information such as speed, any warnings lamps or caution messages, remaining fuel, etc. This is obviously a massive safety issue for anyone in the vehicle. The vehicle was taken to a Volvo dealership, who acknowledged that this is a pervasive problem and performed an inspection per our request. We were informed that the entire instrument panel would need to be replaced but were not given any explanation as to what caused the issue. Additionally, the part is marked as backordered with no known arrival date, effectively making our car unusable in a safe condition. We as the owners should not be responsible for rectifying this safety issue and the component(s) responsible for this should be covered under a recall notice with the cost / burden placed on the manufacturer, not the consumer.

Corrective Action:

The LED instrument panel will intermittently flicker or in some cases completely go out for extended periods of time making the vehicle unsafe to operate. The instrument panel in these instances is completely unusable and the driver is unable to see critical vehicle information such as speed, any warnings lamps or caution messages, remaining fuel, etc. This is obviously a massive safety issue for anyone in the vehicle. The vehicle was taken to a Volvo dealership, who acknowledged that this is a pervasive problem and performed an inspection per our request. We were informed that the entire instrument panel would need to be replaced but were not given any explanation as to what caused the issue. Additionally, the part is marked as backordered with no known arrival date, effectively making our car unusable in a safe condition. We as the owners should not be responsible for rectifying this safety issue and the component(s) responsible for this should be covered under a recall notice with the cost / burden placed on the manufacturer, not the consumer.

Additional Notes:

The LED instrument panel will intermittently flicker or in some cases completely go out for extended periods of time making the vehicle unsafe to operate. The instrument panel in these instances is completely unusable and the driver is unable to see critical vehicle information such as speed, any warnings lamps or caution messages, remaining fuel, etc. This is obviously a massive safety issue for anyone in the vehicle. The vehicle was taken to a Volvo dealership, who acknowledged that this is a pervasive problem and performed an inspection per our request. We were informed that the entire instrument panel would need to be replaced but were not given any explanation as to what caused the issue. Additionally, the part is marked as backordered with no known arrival date, effectively making our car unusable in a safe condition. We as the owners should not be responsible for rectifying this safety issue and the component(s) responsible for this should be covered under a recall notice with the cost / burden placed on the manufacturer, not the consumer.

Manufacturer: VOLVO
Mfg Campaign: 11655857
Notice Date: Apr 21, 2025
Recall Date: Apr 21, 2025
Volvo Car Usa, Llc
Campaign: 11639716 Other
Jan 30, 2025
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2020 Volvo XC90. The contact stated that after plugging in the charger to the vehicle, the cable charger started blinking red. The contact had to jumpstart the vehicle to open the doors. The blinking red light on the cable charger had not stopped blinking. The contact related the failure to NHTSA Campaign Number: 18E086000 (EQUIPMENT); however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Corrective Action:

The contact owns a 2020 Volvo XC90. The contact stated that after plugging in the charger to the vehicle, the cable charger started blinking red. The contact had to jumpstart the vehicle to open the doors. The blinking red light on the cable charger had not stopped blinking. The contact related the failure to NHTSA Campaign Number: 18E086000 (EQUIPMENT); however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Additional Notes:

The contact owns a 2020 Volvo XC90. The contact stated that after plugging in the charger to the vehicle, the cable charger started blinking red. The contact had to jumpstart the vehicle to open the doors. The blinking red light on the cable charger had not stopped blinking. The contact related the failure to NHTSA Campaign Number: 18E086000 (EQUIPMENT); however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Manufacturer: VOLVO
Mfg Campaign: 11639716
Notice Date: Jan 30, 2025
Recall Date: Jan 30, 2025
Volvo Car Usa, Llc
Campaign: 11637504 Other
Jan 21, 2025
Defect Description:

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Potential Consequences:

Spontaneously the left back side door has failed to close on several occasions. It happened first while parked in the driveway and I had to use my body to get it shut. I went to have it checked out at the Volvo dealer and when I described it they told me several people had been in for service with the same issue. They told me one lady had it on 2 doors and another realized her door was open when it flung open mid-drive. They told me the car was just cold and that I needed to make sure the handle was flush with the door when trying to close it. The next day, I picked up my dry cleaning and hung it by that door and drove away. I wasn’t aware it failed to latch yet again and only realized it when it flung open while I was driving on the road. This is the same door next to my son’s car seat which is terrifying to think about. I ensured the handle was flush and it still wouldn’t close until I hip checked it shut 3 times. Without a clear cause or reasonable solution (it is not reasonable to expect this just because it’s cold out), it is imperative that Volvo address this on behalf of the safety of its customers.

Corrective Action:

Spontaneously the left back side door has failed to close on several occasions. It happened first while parked in the driveway and I had to use my body to get it shut. I went to have it checked out at the Volvo dealer and when I described it they told me several people had been in for service with the same issue. They told me one lady had it on 2 doors and another realized her door was open when it flung open mid-drive. They told me the car was just cold and that I needed to make sure the handle was flush with the door when trying to close it. The next day, I picked up my dry cleaning and hung it by that door and drove away. I wasn’t aware it failed to latch yet again and only realized it when it flung open while I was driving on the road. This is the same door next to my son’s car seat which is terrifying to think about. I ensured the handle was flush and it still wouldn’t close until I hip checked it shut 3 times. Without a clear cause or reasonable solution (it is not reasonable to expect this just because it’s cold out), it is imperative that Volvo address this on behalf of the safety of its customers.

Additional Notes:

Spontaneously the left back side door has failed to close on several occasions. It happened first while parked in the driveway and I had to use my body to get it shut. I went to have it checked out at the Volvo dealer and when I described it they told me several people had been in for service with the same issue. They told me one lady had it on 2 doors and another realized her door was open when it flung open mid-drive. They told me the car was just cold and that I needed to make sure the handle was flush with the door when trying to close it. The next day, I picked up my dry cleaning and hung it by that door and drove away. I wasn’t aware it failed to latch yet again and only realized it when it flung open while I was driving on the road. This is the same door next to my son’s car seat which is terrifying to think about. I ensured the handle was flush and it still wouldn’t close until I hip checked it shut 3 times. Without a clear cause or reasonable solution (it is not reasonable to expect this just because it’s cold out), it is imperative that Volvo address this on behalf of the safety of its customers.

Manufacturer: VOLVO
Mfg Campaign: 11637504
Notice Date: Jan 21, 2025
Recall Date: Jan 21, 2025
Volvo Car Usa, Llc
Campaign: 11626185 Other
Nov 19, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The instrument cluster display on my 2020 Volvo XC90 went completely out while driving my vehicle. This was a single point of failure and SAFETY ISSUE as it affected my speedometer, gas gauge, etc. I was driving without any functioning indicators on the highway when it went out. There was no advanced warning. The issue was fixed by my dealership and part replaced, invoice is attached. We have made multiple attempts to resolve this issue with Volvo Corporate, who has been non-responsive to the overall safety concern. Based on research Ford Motor Company (Part 573 Safety Recall Report 23V-506) faced a recall for their Escapes because of a similar safety issue.

Corrective Action:

The instrument cluster display on my 2020 Volvo XC90 went completely out while driving my vehicle. This was a single point of failure and SAFETY ISSUE as it affected my speedometer, gas gauge, etc. I was driving without any functioning indicators on the highway when it went out. There was no advanced warning. The issue was fixed by my dealership and part replaced, invoice is attached. We have made multiple attempts to resolve this issue with Volvo Corporate, who has been non-responsive to the overall safety concern. Based on research Ford Motor Company (Part 573 Safety Recall Report 23V-506) faced a recall for their Escapes because of a similar safety issue.

Additional Notes:

The instrument cluster display on my 2020 Volvo XC90 went completely out while driving my vehicle. This was a single point of failure and SAFETY ISSUE as it affected my speedometer, gas gauge, etc. I was driving without any functioning indicators on the highway when it went out. There was no advanced warning. The issue was fixed by my dealership and part replaced, invoice is attached. We have made multiple attempts to resolve this issue with Volvo Corporate, who has been non-responsive to the overall safety concern. Based on research Ford Motor Company (Part 573 Safety Recall Report 23V-506) faced a recall for their Escapes because of a similar safety issue.

Manufacturer: VOLVO
Mfg Campaign: 11626185
Notice Date: Nov 19, 2024
Recall Date: Nov 19, 2024
Volvo Car Usa, Llc
Campaign: 11626185 Other
Nov 19, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The instrument cluster display on my 2020 Volvo XC90 went completely out while driving my vehicle. This was a single point of failure and SAFETY ISSUE as it affected my speedometer, gas gauge, etc. I was driving without any functioning indicators on the highway when it went out. There was no advanced warning. The issue was fixed by my dealership and part replaced, invoice is attached. We have made multiple attempts to resolve this issue with Volvo Corporate, who has been non-responsive to the overall safety concern. Based on research Ford Motor Company (Part 573 Safety Recall Report 23V-506) faced a recall for their Escapes because of a similar safety issue.

Corrective Action:

The instrument cluster display on my 2020 Volvo XC90 went completely out while driving my vehicle. This was a single point of failure and SAFETY ISSUE as it affected my speedometer, gas gauge, etc. I was driving without any functioning indicators on the highway when it went out. There was no advanced warning. The issue was fixed by my dealership and part replaced, invoice is attached. We have made multiple attempts to resolve this issue with Volvo Corporate, who has been non-responsive to the overall safety concern. Based on research Ford Motor Company (Part 573 Safety Recall Report 23V-506) faced a recall for their Escapes because of a similar safety issue.

Additional Notes:

The instrument cluster display on my 2020 Volvo XC90 went completely out while driving my vehicle. This was a single point of failure and SAFETY ISSUE as it affected my speedometer, gas gauge, etc. I was driving without any functioning indicators on the highway when it went out. There was no advanced warning. The issue was fixed by my dealership and part replaced, invoice is attached. We have made multiple attempts to resolve this issue with Volvo Corporate, who has been non-responsive to the overall safety concern. Based on research Ford Motor Company (Part 573 Safety Recall Report 23V-506) faced a recall for their Escapes because of a similar safety issue.

Manufacturer: VOLVO
Mfg Campaign: 11626185
Notice Date: Nov 19, 2024
Recall Date: Nov 19, 2024
Volvo Car Usa, Llc
Campaign: 11604353 Other
Jul 24, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The sunroof of the vehicle started leaking water after 4 years of ownership. Upon bringing it to Volvo dealer, I am quoted $2500-3000 to fix and check for faulty electrical or mold in carpeting. This is a safety issue as the water could damage critical electrical components. This is a 2020 vehicle, basic faulty sealing should be covered as recall or known issue that the consumer is not liable for.

Corrective Action:

The sunroof of the vehicle started leaking water after 4 years of ownership. Upon bringing it to Volvo dealer, I am quoted $2500-3000 to fix and check for faulty electrical or mold in carpeting. This is a safety issue as the water could damage critical electrical components. This is a 2020 vehicle, basic faulty sealing should be covered as recall or known issue that the consumer is not liable for.

Additional Notes:

The sunroof of the vehicle started leaking water after 4 years of ownership. Upon bringing it to Volvo dealer, I am quoted $2500-3000 to fix and check for faulty electrical or mold in carpeting. This is a safety issue as the water could damage critical electrical components. This is a 2020 vehicle, basic faulty sealing should be covered as recall or known issue that the consumer is not liable for.

Manufacturer: VOLVO
Mfg Campaign: 11604353
Notice Date: Jul 24, 2024
Recall Date: Jul 24, 2024
Volvo Car Usa, Llc
Campaign: 11584613 Other
Apr 22, 2024
Defect Description:

AIR BAGS

Potential Consequences:

The airbag system detected a fault and caused an automated vehicle warning message, which, with further dealer diagnosis, caused the driver seat belt to have a ground fault issue, preventing the normal, safe, and fully operating vehicle airbags. The cause and what must be replaced to rectify the problem are unknown. Volvo has poor customer support and satisfaction regarding avoidable repairs, along with various documented airbag failure incidents confirming a severe issue with its system components that require government oversight and correction through a recall to ensure the safety and reliability of the safety systems that protect lives.

Corrective Action:

The airbag system detected a fault and caused an automated vehicle warning message, which, with further dealer diagnosis, caused the driver seat belt to have a ground fault issue, preventing the normal, safe, and fully operating vehicle airbags. The cause and what must be replaced to rectify the problem are unknown. Volvo has poor customer support and satisfaction regarding avoidable repairs, along with various documented airbag failure incidents confirming a severe issue with its system components that require government oversight and correction through a recall to ensure the safety and reliability of the safety systems that protect lives.

Additional Notes:

The airbag system detected a fault and caused an automated vehicle warning message, which, with further dealer diagnosis, caused the driver seat belt to have a ground fault issue, preventing the normal, safe, and fully operating vehicle airbags. The cause and what must be replaced to rectify the problem are unknown. Volvo has poor customer support and satisfaction regarding avoidable repairs, along with various documented airbag failure incidents confirming a severe issue with its system components that require government oversight and correction through a recall to ensure the safety and reliability of the safety systems that protect lives.

Manufacturer: VOLVO
Mfg Campaign: 11584613
Notice Date: Apr 22, 2024
Recall Date: Apr 22, 2024
Volvo Car Usa, Llc
Campaign: 11584613 Other
Apr 22, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The airbag system detected a fault and caused an automated vehicle warning message, which, with further dealer diagnosis, caused the driver seat belt to have a ground fault issue, preventing the normal, safe, and fully operating vehicle airbags. The cause and what must be replaced to rectify the problem are unknown. Volvo has poor customer support and satisfaction regarding avoidable repairs, along with various documented airbag failure incidents confirming a severe issue with its system components that require government oversight and correction through a recall to ensure the safety and reliability of the safety systems that protect lives.

Corrective Action:

The airbag system detected a fault and caused an automated vehicle warning message, which, with further dealer diagnosis, caused the driver seat belt to have a ground fault issue, preventing the normal, safe, and fully operating vehicle airbags. The cause and what must be replaced to rectify the problem are unknown. Volvo has poor customer support and satisfaction regarding avoidable repairs, along with various documented airbag failure incidents confirming a severe issue with its system components that require government oversight and correction through a recall to ensure the safety and reliability of the safety systems that protect lives.

Additional Notes:

The airbag system detected a fault and caused an automated vehicle warning message, which, with further dealer diagnosis, caused the driver seat belt to have a ground fault issue, preventing the normal, safe, and fully operating vehicle airbags. The cause and what must be replaced to rectify the problem are unknown. Volvo has poor customer support and satisfaction regarding avoidable repairs, along with various documented airbag failure incidents confirming a severe issue with its system components that require government oversight and correction through a recall to ensure the safety and reliability of the safety systems that protect lives.

Manufacturer: VOLVO
Mfg Campaign: 11584613
Notice Date: Apr 22, 2024
Recall Date: Apr 22, 2024
Volvo Car Usa, Llc
Campaign: 11555192 Other
Nov 15, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The electrical rear axle system fails at around 39k miles in the Volvo XC90 with little notice. I purchased my pre owned 2020 XC90 recharge in Jan of 2023. The failure of the ERAD system Caused complete power failure instantly and the engine to cease operating at a high rate of speed (55mph) on the highway in flowing NYC traffic . After researching, I have found hundreds s of complaints of this issue as most happen just after warranty expiration . Leading me to believe that Volvo is knowingly selling cars with one product defects that could result in injury or death.

Corrective Action:

The electrical rear axle system fails at around 39k miles in the Volvo XC90 with little notice. I purchased my pre owned 2020 XC90 recharge in Jan of 2023. The failure of the ERAD system Caused complete power failure instantly and the engine to cease operating at a high rate of speed (55mph) on the highway in flowing NYC traffic . After researching, I have found hundreds s of complaints of this issue as most happen just after warranty expiration . Leading me to believe that Volvo is knowingly selling cars with one product defects that could result in injury or death.

Additional Notes:

The electrical rear axle system fails at around 39k miles in the Volvo XC90 with little notice. I purchased my pre owned 2020 XC90 recharge in Jan of 2023. The failure of the ERAD system Caused complete power failure instantly and the engine to cease operating at a high rate of speed (55mph) on the highway in flowing NYC traffic . After researching, I have found hundreds s of complaints of this issue as most happen just after warranty expiration . Leading me to believe that Volvo is knowingly selling cars with one product defects that could result in injury or death.

Manufacturer: VOLVO
Mfg Campaign: 11555192
Notice Date: Nov 15, 2023
Recall Date: Nov 15, 2023
Volvo Car Usa, Llc
Campaign: 11511040 Other
Mar 9, 2023
Defect Description:

ENGINE

Potential Consequences:

The vehicle shudders randomly when taking off from a stopped position around 18mph. The vehicle shudders randomly when slowing down to make a right turn. The vehicle shudders when driving at higher speeds. It's not a violent shudder, but those riding in the vehicle feel it as well. The safety concern is two fold in that there is a fear of losing control at an inopportune time. Secondly, the constant shuddering over time is going to result in damaging other part of the vehicle, particularly the engine, that will present a safety hazard while driving. The vehicle was purchased used(certified). The dealer replaced collapsed engine mounts on left and right side and considered it resolved. Forman at dealer stated it is common with XC90's to have engine shudder as if this should be accepted. Because the engine shudder is happening at higher speeds now, we're going to return to dealer, but I do not expect a solution. I've seen others report similar issues with shuddering on Volvo forums and I haven't seen 1 solution that worked. This is a problem in a lot of XC90's. The attached documents also contain some attempted fixes to correct a drifting issue.

Corrective Action:

The vehicle shudders randomly when taking off from a stopped position around 18mph. The vehicle shudders randomly when slowing down to make a right turn. The vehicle shudders when driving at higher speeds. It's not a violent shudder, but those riding in the vehicle feel it as well. The safety concern is two fold in that there is a fear of losing control at an inopportune time. Secondly, the constant shuddering over time is going to result in damaging other part of the vehicle, particularly the engine, that will present a safety hazard while driving. The vehicle was purchased used(certified). The dealer replaced collapsed engine mounts on left and right side and considered it resolved. Forman at dealer stated it is common with XC90's to have engine shudder as if this should be accepted. Because the engine shudder is happening at higher speeds now, we're going to return to dealer, but I do not expect a solution. I've seen others report similar issues with shuddering on Volvo forums and I haven't seen 1 solution that worked. This is a problem in a lot of XC90's. The attached documents also contain some attempted fixes to correct a drifting issue.

Additional Notes:

The vehicle shudders randomly when taking off from a stopped position around 18mph. The vehicle shudders randomly when slowing down to make a right turn. The vehicle shudders when driving at higher speeds. It's not a violent shudder, but those riding in the vehicle feel it as well. The safety concern is two fold in that there is a fear of losing control at an inopportune time. Secondly, the constant shuddering over time is going to result in damaging other part of the vehicle, particularly the engine, that will present a safety hazard while driving. The vehicle was purchased used(certified). The dealer replaced collapsed engine mounts on left and right side and considered it resolved. Forman at dealer stated it is common with XC90's to have engine shudder as if this should be accepted. Because the engine shudder is happening at higher speeds now, we're going to return to dealer, but I do not expect a solution. I've seen others report similar issues with shuddering on Volvo forums and I haven't seen 1 solution that worked. This is a problem in a lot of XC90's. The attached documents also contain some attempted fixes to correct a drifting issue.

Manufacturer: VOLVO
Mfg Campaign: 11511040
Notice Date: Mar 9, 2023
Recall Date: Mar 9, 2023
Volvo Car Usa, Llc
Campaign: 11511040 Other
Mar 9, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The vehicle shudders randomly when taking off from a stopped position around 18mph. The vehicle shudders randomly when slowing down to make a right turn. The vehicle shudders when driving at higher speeds. It's not a violent shudder, but those riding in the vehicle feel it as well. The safety concern is two fold in that there is a fear of losing control at an inopportune time. Secondly, the constant shuddering over time is going to result in damaging other part of the vehicle, particularly the engine, that will present a safety hazard while driving. The vehicle was purchased used(certified). The dealer replaced collapsed engine mounts on left and right side and considered it resolved. Forman at dealer stated it is common with XC90's to have engine shudder as if this should be accepted. Because the engine shudder is happening at higher speeds now, we're going to return to dealer, but I do not expect a solution. I've seen others report similar issues with shuddering on Volvo forums and I haven't seen 1 solution that worked. This is a problem in a lot of XC90's. The attached documents also contain some attempted fixes to correct a drifting issue.

Corrective Action:

The vehicle shudders randomly when taking off from a stopped position around 18mph. The vehicle shudders randomly when slowing down to make a right turn. The vehicle shudders when driving at higher speeds. It's not a violent shudder, but those riding in the vehicle feel it as well. The safety concern is two fold in that there is a fear of losing control at an inopportune time. Secondly, the constant shuddering over time is going to result in damaging other part of the vehicle, particularly the engine, that will present a safety hazard while driving. The vehicle was purchased used(certified). The dealer replaced collapsed engine mounts on left and right side and considered it resolved. Forman at dealer stated it is common with XC90's to have engine shudder as if this should be accepted. Because the engine shudder is happening at higher speeds now, we're going to return to dealer, but I do not expect a solution. I've seen others report similar issues with shuddering on Volvo forums and I haven't seen 1 solution that worked. This is a problem in a lot of XC90's. The attached documents also contain some attempted fixes to correct a drifting issue.

Additional Notes:

The vehicle shudders randomly when taking off from a stopped position around 18mph. The vehicle shudders randomly when slowing down to make a right turn. The vehicle shudders when driving at higher speeds. It's not a violent shudder, but those riding in the vehicle feel it as well. The safety concern is two fold in that there is a fear of losing control at an inopportune time. Secondly, the constant shuddering over time is going to result in damaging other part of the vehicle, particularly the engine, that will present a safety hazard while driving. The vehicle was purchased used(certified). The dealer replaced collapsed engine mounts on left and right side and considered it resolved. Forman at dealer stated it is common with XC90's to have engine shudder as if this should be accepted. Because the engine shudder is happening at higher speeds now, we're going to return to dealer, but I do not expect a solution. I've seen others report similar issues with shuddering on Volvo forums and I haven't seen 1 solution that worked. This is a problem in a lot of XC90's. The attached documents also contain some attempted fixes to correct a drifting issue.

Manufacturer: VOLVO
Mfg Campaign: 11511040
Notice Date: Mar 9, 2023
Recall Date: Mar 9, 2023
Volvo Car Usa, Llc
Campaign: 11511040 Other
Mar 9, 2023
Defect Description:

STEERING

Potential Consequences:

The vehicle shudders randomly when taking off from a stopped position around 18mph. The vehicle shudders randomly when slowing down to make a right turn. The vehicle shudders when driving at higher speeds. It's not a violent shudder, but those riding in the vehicle feel it as well. The safety concern is two fold in that there is a fear of losing control at an inopportune time. Secondly, the constant shuddering over time is going to result in damaging other part of the vehicle, particularly the engine, that will present a safety hazard while driving. The vehicle was purchased used(certified). The dealer replaced collapsed engine mounts on left and right side and considered it resolved. Forman at dealer stated it is common with XC90's to have engine shudder as if this should be accepted. Because the engine shudder is happening at higher speeds now, we're going to return to dealer, but I do not expect a solution. I've seen others report similar issues with shuddering on Volvo forums and I haven't seen 1 solution that worked. This is a problem in a lot of XC90's. The attached documents also contain some attempted fixes to correct a drifting issue.

Corrective Action:

The vehicle shudders randomly when taking off from a stopped position around 18mph. The vehicle shudders randomly when slowing down to make a right turn. The vehicle shudders when driving at higher speeds. It's not a violent shudder, but those riding in the vehicle feel it as well. The safety concern is two fold in that there is a fear of losing control at an inopportune time. Secondly, the constant shuddering over time is going to result in damaging other part of the vehicle, particularly the engine, that will present a safety hazard while driving. The vehicle was purchased used(certified). The dealer replaced collapsed engine mounts on left and right side and considered it resolved. Forman at dealer stated it is common with XC90's to have engine shudder as if this should be accepted. Because the engine shudder is happening at higher speeds now, we're going to return to dealer, but I do not expect a solution. I've seen others report similar issues with shuddering on Volvo forums and I haven't seen 1 solution that worked. This is a problem in a lot of XC90's. The attached documents also contain some attempted fixes to correct a drifting issue.

Additional Notes:

The vehicle shudders randomly when taking off from a stopped position around 18mph. The vehicle shudders randomly when slowing down to make a right turn. The vehicle shudders when driving at higher speeds. It's not a violent shudder, but those riding in the vehicle feel it as well. The safety concern is two fold in that there is a fear of losing control at an inopportune time. Secondly, the constant shuddering over time is going to result in damaging other part of the vehicle, particularly the engine, that will present a safety hazard while driving. The vehicle was purchased used(certified). The dealer replaced collapsed engine mounts on left and right side and considered it resolved. Forman at dealer stated it is common with XC90's to have engine shudder as if this should be accepted. Because the engine shudder is happening at higher speeds now, we're going to return to dealer, but I do not expect a solution. I've seen others report similar issues with shuddering on Volvo forums and I haven't seen 1 solution that worked. This is a problem in a lot of XC90's. The attached documents also contain some attempted fixes to correct a drifting issue.

Manufacturer: VOLVO
Mfg Campaign: 11511040
Notice Date: Mar 9, 2023
Recall Date: Mar 9, 2023
Volvo Car Usa, Llc
Campaign: 11483375 Other
Sep 7, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

The issue started a few months ago. The brake sensor light on the dash turned on and stayed on. We took it to the dealer and they said that they will not fix it because they can see coffee stains on the sensor. Basically they have brake sensors right under the center console where people drink coffee and the brake sensors are exposed so this can happen to any customer. Now they want to charge us 1600 dollars even though the SUV is about 2 years old and under full warranty. They want to screw their customers and don't care about their safety. This is the brake system of the car and now it's having issues with the adaptive cruise control inwhich the system turns off while in use. We are concerned about our safty and don't know what to do.

Corrective Action:

The issue started a few months ago. The brake sensor light on the dash turned on and stayed on. We took it to the dealer and they said that they will not fix it because they can see coffee stains on the sensor. Basically they have brake sensors right under the center console where people drink coffee and the brake sensors are exposed so this can happen to any customer. Now they want to charge us 1600 dollars even though the SUV is about 2 years old and under full warranty. They want to screw their customers and don't care about their safety. This is the brake system of the car and now it's having issues with the adaptive cruise control inwhich the system turns off while in use. We are concerned about our safty and don't know what to do.

Additional Notes:

The issue started a few months ago. The brake sensor light on the dash turned on and stayed on. We took it to the dealer and they said that they will not fix it because they can see coffee stains on the sensor. Basically they have brake sensors right under the center console where people drink coffee and the brake sensors are exposed so this can happen to any customer. Now they want to charge us 1600 dollars even though the SUV is about 2 years old and under full warranty. They want to screw their customers and don't care about their safety. This is the brake system of the car and now it's having issues with the adaptive cruise control inwhich the system turns off while in use. We are concerned about our safty and don't know what to do.

Manufacturer: VOLVO
Mfg Campaign: 11483375
Notice Date: Sep 7, 2022
Recall Date: Sep 7, 2022
Volvo Car Usa, Llc
Campaign: 11483375 Other
Sep 7, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

The issue started a few months ago. The brake sensor light on the dash turned on and stayed on. We took it to the dealer and they said that they will not fix it because they can see coffee stains on the sensor. Basically they have brake sensors right under the center console where people drink coffee and the brake sensors are exposed so this can happen to any customer. Now they want to charge us 1600 dollars even though the SUV is about 2 years old and under full warranty. They want to screw their customers and don't care about their safety. This is the brake system of the car and now it's having issues with the adaptive cruise control inwhich the system turns off while in use. We are concerned about our safty and don't know what to do.

Corrective Action:

The issue started a few months ago. The brake sensor light on the dash turned on and stayed on. We took it to the dealer and they said that they will not fix it because they can see coffee stains on the sensor. Basically they have brake sensors right under the center console where people drink coffee and the brake sensors are exposed so this can happen to any customer. Now they want to charge us 1600 dollars even though the SUV is about 2 years old and under full warranty. They want to screw their customers and don't care about their safety. This is the brake system of the car and now it's having issues with the adaptive cruise control inwhich the system turns off while in use. We are concerned about our safty and don't know what to do.

Additional Notes:

The issue started a few months ago. The brake sensor light on the dash turned on and stayed on. We took it to the dealer and they said that they will not fix it because they can see coffee stains on the sensor. Basically they have brake sensors right under the center console where people drink coffee and the brake sensors are exposed so this can happen to any customer. Now they want to charge us 1600 dollars even though the SUV is about 2 years old and under full warranty. They want to screw their customers and don't care about their safety. This is the brake system of the car and now it's having issues with the adaptive cruise control inwhich the system turns off while in use. We are concerned about our safty and don't know what to do.

Manufacturer: VOLVO
Mfg Campaign: 11483375
Notice Date: Sep 7, 2022
Recall Date: Sep 7, 2022
Volvo Car Usa, Llc
Campaign: 11464084 Other
May 10, 2022
Defect Description:

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Potential Consequences:

The contact owns a 2020 Volvo XC90. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced unintended acceleration while the brake pedal was depressed, causing the vehicle to crash into a parked vehicle. The contact's wife did not sustain any injuries, and no medical attention was received. A police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.

Corrective Action:

The contact owns a 2020 Volvo XC90. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced unintended acceleration while the brake pedal was depressed, causing the vehicle to crash into a parked vehicle. The contact's wife did not sustain any injuries, and no medical attention was received. A police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.

Additional Notes:

The contact owns a 2020 Volvo XC90. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced unintended acceleration while the brake pedal was depressed, causing the vehicle to crash into a parked vehicle. The contact's wife did not sustain any injuries, and no medical attention was received. A police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.

Manufacturer: VOLVO
Mfg Campaign: 11464084
Notice Date: May 10, 2022
Recall Date: May 10, 2022
Volvo Car Usa, Llc
Campaign: 11455609 Other
Mar 7, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

I need new rear brakes and rotors at 26,296. I have leased cars for the past twenty plus years and never had to replace brakes/rotors after a year and a half.

Corrective Action:

I need new rear brakes and rotors at 26,296. I have leased cars for the past twenty plus years and never had to replace brakes/rotors after a year and a half.

Additional Notes:

I need new rear brakes and rotors at 26,296. I have leased cars for the past twenty plus years and never had to replace brakes/rotors after a year and a half.

Manufacturer: VOLVO
Mfg Campaign: 11455609
Notice Date: Mar 7, 2022
Recall Date: Mar 7, 2022
Volvo Car Usa, Llc
Campaign: 11432078 Other
Sep 8, 2021
Defect Description:

ENGINE

Potential Consequences:

I was driving the speed limit on the highway in my Volvo 2020 XC90 which was less than one year old. The vehicle lost acceleration power and then an engine performance light came on, then a check engine light. I pulled over immediately and my car engine caught fire under the hood. The entire front of vehicle was engulfed in flames within minutes. There were approximately 11k miles on the car and it had never been maintenanced or worked on in any way that would have caused an engine fire. It was clearly a fuel line fire and Volvo did not properly investigate. My insurance company said it was a fuel line fire but could not get information from the black box because it was destroyed. This car is incredibly unsafe and should be recalled. I have multiple videos and case files concerning this "thermal event". Volvo recalled this car in Europe because of this issue and says there are none in the USA.

Corrective Action:

I was driving the speed limit on the highway in my Volvo 2020 XC90 which was less than one year old. The vehicle lost acceleration power and then an engine performance light came on, then a check engine light. I pulled over immediately and my car engine caught fire under the hood. The entire front of vehicle was engulfed in flames within minutes. There were approximately 11k miles on the car and it had never been maintenanced or worked on in any way that would have caused an engine fire. It was clearly a fuel line fire and Volvo did not properly investigate. My insurance company said it was a fuel line fire but could not get information from the black box because it was destroyed. This car is incredibly unsafe and should be recalled. I have multiple videos and case files concerning this "thermal event". Volvo recalled this car in Europe because of this issue and says there are none in the USA.

Additional Notes:

I was driving the speed limit on the highway in my Volvo 2020 XC90 which was less than one year old. The vehicle lost acceleration power and then an engine performance light came on, then a check engine light. I pulled over immediately and my car engine caught fire under the hood. The entire front of vehicle was engulfed in flames within minutes. There were approximately 11k miles on the car and it had never been maintenanced or worked on in any way that would have caused an engine fire. It was clearly a fuel line fire and Volvo did not properly investigate. My insurance company said it was a fuel line fire but could not get information from the black box because it was destroyed. This car is incredibly unsafe and should be recalled. I have multiple videos and case files concerning this "thermal event". Volvo recalled this car in Europe because of this issue and says there are none in the USA.

Manufacturer: VOLVO
Mfg Campaign: 11432078
Notice Date: Sep 8, 2021
Recall Date: Sep 8, 2021
Volvo Car Usa, Llc
Campaign: 11432078 Other
Sep 8, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I was driving the speed limit on the highway in my Volvo 2020 XC90 which was less than one year old. The vehicle lost acceleration power and then an engine performance light came on, then a check engine light. I pulled over immediately and my car engine caught fire under the hood. The entire front of vehicle was engulfed in flames within minutes. There were approximately 11k miles on the car and it had never been maintenanced or worked on in any way that would have caused an engine fire. It was clearly a fuel line fire and Volvo did not properly investigate. My insurance company said it was a fuel line fire but could not get information from the black box because it was destroyed. This car is incredibly unsafe and should be recalled. I have multiple videos and case files concerning this "thermal event". Volvo recalled this car in Europe because of this issue and says there are none in the USA.

Corrective Action:

I was driving the speed limit on the highway in my Volvo 2020 XC90 which was less than one year old. The vehicle lost acceleration power and then an engine performance light came on, then a check engine light. I pulled over immediately and my car engine caught fire under the hood. The entire front of vehicle was engulfed in flames within minutes. There were approximately 11k miles on the car and it had never been maintenanced or worked on in any way that would have caused an engine fire. It was clearly a fuel line fire and Volvo did not properly investigate. My insurance company said it was a fuel line fire but could not get information from the black box because it was destroyed. This car is incredibly unsafe and should be recalled. I have multiple videos and case files concerning this "thermal event". Volvo recalled this car in Europe because of this issue and says there are none in the USA.

Additional Notes:

I was driving the speed limit on the highway in my Volvo 2020 XC90 which was less than one year old. The vehicle lost acceleration power and then an engine performance light came on, then a check engine light. I pulled over immediately and my car engine caught fire under the hood. The entire front of vehicle was engulfed in flames within minutes. There were approximately 11k miles on the car and it had never been maintenanced or worked on in any way that would have caused an engine fire. It was clearly a fuel line fire and Volvo did not properly investigate. My insurance company said it was a fuel line fire but could not get information from the black box because it was destroyed. This car is incredibly unsafe and should be recalled. I have multiple videos and case files concerning this "thermal event". Volvo recalled this car in Europe because of this issue and says there are none in the USA.

Manufacturer: VOLVO
Mfg Campaign: 11432078
Notice Date: Sep 8, 2021
Recall Date: Sep 8, 2021

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