VOLVO XC90 2017

Complete listing of complaints and recalls for this vehicle

88
Complaints
8
Recalls

Complaints & Recalls

88 Complaints 8 Recalls

Official Safety Recalls - Important!

8 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volvo Car Usa, Llc
NHTSA Campaign: 23V827000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Dec 7, 2023
Safety Issue:

Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.

Potential Risk:
An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing their risk of injury during a crash.
FREE Recall Solution:
Dealers will inspect and tighten the second-row seat belt buckle anchorage bolts, as necessary, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10259.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10259
Notice Date: Jan 19, 2024
Recall Date: Dec 7, 2023
Volvo Car Usa, Llc
NHTSA Campaign: 21V273000 SAFETY RECALL
162 Vehicles Affected
Recall Date: Apr 21, 2021
Safety Issue:

Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.

Potential Risk:
The rear passenger may become trapped by the front seat without the ability to cancel the seat's movement, increasing the risk of injury.
FREE Recall Solution:
Volvo Car will notify owners, and dealers will update the rear seat control display software, free of charge. Owner notification letters were mailed July 14, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10093.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10093
Notice Date: Jul 14, 2021
Recall Date: Apr 21, 2021
Volvo Car Usa Llc
NHTSA Campaign: 18V800000 SAFETY RECALL
17.5K Vehicles Affected
Recall Date: Nov 13, 2018
Safety Issue:

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

Potential Risk:
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
FREE Recall Solution:
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R39917
Notice Date: Dec 26, 2018
Recall Date: Nov 13, 2018
Volvo Car Usa Llc
NHTSA Campaign: 17V370000 SAFETY RECALL
1.3K Vehicles Affected
Recall Date: Jun 8, 2017
Safety Issue:

Volvo Car USA LLC (Volvo) is recalling certain 2017 XC90 vehicles. The Micro Gas Generator (MGG), a subcomponent part used within the right hand side seat belt retractor for the third row seats, may detach after the seatbelt retractor pretensioner is deployed.

Potential Risk:
Although, the seat belt will operate as intended in the event of a crash, if the MGG detaches, it may be a projectile within the vehicle cabin, increasing the risk of injury.
FREE Recall Solution:
Volvo will notify owners, and dealers will replace the third row passenger's side seatbelt retractor, free of charge. The recall began August 4, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89716.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R89716
Notice Date: Aug 4, 2017
Recall Date: Jun 8, 2017
Volvo Car Usa Llc
NHTSA Campaign: 17V104000 SAFETY RECALL
10.5K Vehicles Affected
Recall Date: Feb 16, 2017
Safety Issue:

Volvo Car USA LLC (Volvo) is recalling certain 2017 XC90, S90, and V90 Cross Country vehicles. The bolts that secure the Inflatable Curtain (IC) air bags in place may break, possibly resulting in the IC air bag deploying improperly in the event of a crash. As, such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Potential Risk:
If the IC air bags do not deploy properly in the event of a crash, the vehicle occupants have an increased risk of injury.
FREE Recall Solution:
Volvo will notify owners, and dealers will inspect and replace the bolts, as necessary, free of charge. The recall is expected to begin April 1, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89714.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R89714
Notice Date: Apr 14, 2017
Recall Date: Feb 16, 2017
Volvo Car Usa Llc
NHTSA Campaign: 16V798000 SAFETY RECALL
74K Vehicles Affected
Recall Date: Nov 2, 2016
Safety Issue:

Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and number 209, "Seat Belt Assemblies."

Potential Risk:
If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.
FREE Recall Solution:
Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R89708
Notice Date: Dec 16, 2016
Recall Date: Nov 2, 2016
Volvo Car Usa Llc
NHTSA Campaign: 16V690000 SAFETY RECALL
43.8K Vehicles Affected
Recall Date: Sep 26, 2016
Safety Issue:

Volvo Cars of North America, LLC (Volvo) is recalling certain model year 2016-2017 Volvo XC90 and S90 vehicles manufactured April 15, 2015 through September 19, 2016. In the affected vehicles, the drain hose for the air conditioning may leak into the passenger compartment due to a drain hose installation error during manufacturing.

Potential Risk:
Significant water drainage into the passenger compartment may adversely affect air bag deployment in the event of a crash, increasing the risk of occupant injury.
FREE Recall Solution:
Volvo will notify owners, and dealers will inspect the air conditioning drain hose for proper installation, replacing the hose as necessary, free of charge. The recall is expected to begin on November the 14, 2016. Owners may contact Volvo at 1-800-458-1552. Volvo's number for this campaign is R89707.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R89707
Notice Date: Nov 21, 2016
Recall Date: Sep 26, 2016

Consumer Complaints

88 Complaints
Volvo Car Usa, Llc
Campaign: 11673211 Other
Jul 13, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

ERAD (Electronic Rear Axle Drive) clutch failure. Upon depressing accelerator pedal, when in drive modes that rely more on ERAD (Hybrid/Pure modes), the clutch occasionally does not engage correctly, resulting in no power for a full 1-2 seconds, then power kicking in, in full. Not being consistent means not having a good way to anticipate when the problem will arise in order to compensate for it. The hazard came when attempting to cross traffic (to take a left into a commercial driveway), the delay happened, then before the ability to fully "cancel the attempt" (by releasing the accelerator and pressing the brake while still in the turn lane), the power kicked in and sent the vehicle into traffic. The delay-then-subsequent full-power meant that the gap was suddenly significantly smaller when pulling into the oncoming lanes, and attempting to correct for a delay in power meant the possibility of then not having the accelerator down, which could have left me in in the lane of oncoming traffic for much longer than necessary due to human reaction times in addition to vehicle "reaction times" to inputs. This is apparently a relatively common issue on Volvos of this generation, with multiple "ERAD versions" to account for transmission clutch failures within these units, as well as other failures.

Corrective Action:

ERAD (Electronic Rear Axle Drive) clutch failure. Upon depressing accelerator pedal, when in drive modes that rely more on ERAD (Hybrid/Pure modes), the clutch occasionally does not engage correctly, resulting in no power for a full 1-2 seconds, then power kicking in, in full. Not being consistent means not having a good way to anticipate when the problem will arise in order to compensate for it. The hazard came when attempting to cross traffic (to take a left into a commercial driveway), the delay happened, then before the ability to fully "cancel the attempt" (by releasing the accelerator and pressing the brake while still in the turn lane), the power kicked in and sent the vehicle into traffic. The delay-then-subsequent full-power meant that the gap was suddenly significantly smaller when pulling into the oncoming lanes, and attempting to correct for a delay in power meant the possibility of then not having the accelerator down, which could have left me in in the lane of oncoming traffic for much longer than necessary due to human reaction times in addition to vehicle "reaction times" to inputs. This is apparently a relatively common issue on Volvos of this generation, with multiple "ERAD versions" to account for transmission clutch failures within these units, as well as other failures.

Additional Notes:

ERAD (Electronic Rear Axle Drive) clutch failure. Upon depressing accelerator pedal, when in drive modes that rely more on ERAD (Hybrid/Pure modes), the clutch occasionally does not engage correctly, resulting in no power for a full 1-2 seconds, then power kicking in, in full. Not being consistent means not having a good way to anticipate when the problem will arise in order to compensate for it. The hazard came when attempting to cross traffic (to take a left into a commercial driveway), the delay happened, then before the ability to fully "cancel the attempt" (by releasing the accelerator and pressing the brake while still in the turn lane), the power kicked in and sent the vehicle into traffic. The delay-then-subsequent full-power meant that the gap was suddenly significantly smaller when pulling into the oncoming lanes, and attempting to correct for a delay in power meant the possibility of then not having the accelerator down, which could have left me in in the lane of oncoming traffic for much longer than necessary due to human reaction times in addition to vehicle "reaction times" to inputs. This is apparently a relatively common issue on Volvos of this generation, with multiple "ERAD versions" to account for transmission clutch failures within these units, as well as other failures.

Manufacturer: VOLVO
Mfg Campaign: 11673211
Notice Date: Jul 13, 2025
Recall Date: Jul 13, 2025
Volvo Car Usa, Llc
Campaign: 11673211 Other
Jul 13, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

ERAD (Electronic Rear Axle Drive) clutch failure. Upon depressing accelerator pedal, when in drive modes that rely more on ERAD (Hybrid/Pure modes), the clutch occasionally does not engage correctly, resulting in no power for a full 1-2 seconds, then power kicking in, in full. Not being consistent means not having a good way to anticipate when the problem will arise in order to compensate for it. The hazard came when attempting to cross traffic (to take a left into a commercial driveway), the delay happened, then before the ability to fully "cancel the attempt" (by releasing the accelerator and pressing the brake while still in the turn lane), the power kicked in and sent the vehicle into traffic. The delay-then-subsequent full-power meant that the gap was suddenly significantly smaller when pulling into the oncoming lanes, and attempting to correct for a delay in power meant the possibility of then not having the accelerator down, which could have left me in in the lane of oncoming traffic for much longer than necessary due to human reaction times in addition to vehicle "reaction times" to inputs. This is apparently a relatively common issue on Volvos of this generation, with multiple "ERAD versions" to account for transmission clutch failures within these units, as well as other failures.

Corrective Action:

ERAD (Electronic Rear Axle Drive) clutch failure. Upon depressing accelerator pedal, when in drive modes that rely more on ERAD (Hybrid/Pure modes), the clutch occasionally does not engage correctly, resulting in no power for a full 1-2 seconds, then power kicking in, in full. Not being consistent means not having a good way to anticipate when the problem will arise in order to compensate for it. The hazard came when attempting to cross traffic (to take a left into a commercial driveway), the delay happened, then before the ability to fully "cancel the attempt" (by releasing the accelerator and pressing the brake while still in the turn lane), the power kicked in and sent the vehicle into traffic. The delay-then-subsequent full-power meant that the gap was suddenly significantly smaller when pulling into the oncoming lanes, and attempting to correct for a delay in power meant the possibility of then not having the accelerator down, which could have left me in in the lane of oncoming traffic for much longer than necessary due to human reaction times in addition to vehicle "reaction times" to inputs. This is apparently a relatively common issue on Volvos of this generation, with multiple "ERAD versions" to account for transmission clutch failures within these units, as well as other failures.

Additional Notes:

ERAD (Electronic Rear Axle Drive) clutch failure. Upon depressing accelerator pedal, when in drive modes that rely more on ERAD (Hybrid/Pure modes), the clutch occasionally does not engage correctly, resulting in no power for a full 1-2 seconds, then power kicking in, in full. Not being consistent means not having a good way to anticipate when the problem will arise in order to compensate for it. The hazard came when attempting to cross traffic (to take a left into a commercial driveway), the delay happened, then before the ability to fully "cancel the attempt" (by releasing the accelerator and pressing the brake while still in the turn lane), the power kicked in and sent the vehicle into traffic. The delay-then-subsequent full-power meant that the gap was suddenly significantly smaller when pulling into the oncoming lanes, and attempting to correct for a delay in power meant the possibility of then not having the accelerator down, which could have left me in in the lane of oncoming traffic for much longer than necessary due to human reaction times in addition to vehicle "reaction times" to inputs. This is apparently a relatively common issue on Volvos of this generation, with multiple "ERAD versions" to account for transmission clutch failures within these units, as well as other failures.

Manufacturer: VOLVO
Mfg Campaign: 11673211
Notice Date: Jul 13, 2025
Recall Date: Jul 13, 2025
Volvo Car Usa, Llc
Campaign: 11670512 Other
Jul 1, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I am reporting a safety defect related to the Vehicle Connectivity Module (VCM) in my 2017 Volvo XC90. The VCM is critical for emergency communications, including automatic crash notification and location sharing with emergency responders. This function is vital for occupant safety in the event of an accident. My VCM was serviced at an authorized Volvo dealer in Natick, MA in December 2024 due to intermittent connectivity issues. Despite this recent service, the VCM completely failed in mid-April 2025. When the module fails, the vehicle loses the ability to automatically contact emergency services and transmit its location after a crash, significantly increasing the risk of delayed or absent emergency response. I am aware that Volvo previously issued Safety Recall R39917 for 2017–2019 XC90s regarding VCM software errors that could prevent GPS location from being sent to emergency personnel. Volvo has refused to cover the repair, even though the failure directly impacts a safety-critical system that was already subject to a recall. This failure compromises the car’s core safety promise and leaves occupants at risk in emergencies. I urge NHTSA to investigate ongoing VCM failures in these vehicles, as the repairs have not resolved all safety concerns. Volvo should be required to address these failures to ensure driver and passenger safety.

Corrective Action:

I am reporting a safety defect related to the Vehicle Connectivity Module (VCM) in my 2017 Volvo XC90. The VCM is critical for emergency communications, including automatic crash notification and location sharing with emergency responders. This function is vital for occupant safety in the event of an accident. My VCM was serviced at an authorized Volvo dealer in Natick, MA in December 2024 due to intermittent connectivity issues. Despite this recent service, the VCM completely failed in mid-April 2025. When the module fails, the vehicle loses the ability to automatically contact emergency services and transmit its location after a crash, significantly increasing the risk of delayed or absent emergency response. I am aware that Volvo previously issued Safety Recall R39917 for 2017–2019 XC90s regarding VCM software errors that could prevent GPS location from being sent to emergency personnel. Volvo has refused to cover the repair, even though the failure directly impacts a safety-critical system that was already subject to a recall. This failure compromises the car’s core safety promise and leaves occupants at risk in emergencies. I urge NHTSA to investigate ongoing VCM failures in these vehicles, as the repairs have not resolved all safety concerns. Volvo should be required to address these failures to ensure driver and passenger safety.

Additional Notes:

I am reporting a safety defect related to the Vehicle Connectivity Module (VCM) in my 2017 Volvo XC90. The VCM is critical for emergency communications, including automatic crash notification and location sharing with emergency responders. This function is vital for occupant safety in the event of an accident. My VCM was serviced at an authorized Volvo dealer in Natick, MA in December 2024 due to intermittent connectivity issues. Despite this recent service, the VCM completely failed in mid-April 2025. When the module fails, the vehicle loses the ability to automatically contact emergency services and transmit its location after a crash, significantly increasing the risk of delayed or absent emergency response. I am aware that Volvo previously issued Safety Recall R39917 for 2017–2019 XC90s regarding VCM software errors that could prevent GPS location from being sent to emergency personnel. Volvo has refused to cover the repair, even though the failure directly impacts a safety-critical system that was already subject to a recall. This failure compromises the car’s core safety promise and leaves occupants at risk in emergencies. I urge NHTSA to investigate ongoing VCM failures in these vehicles, as the repairs have not resolved all safety concerns. Volvo should be required to address these failures to ensure driver and passenger safety.

Manufacturer: VOLVO
Mfg Campaign: 11670512
Notice Date: Jul 1, 2025
Recall Date: Jul 1, 2025
Volvo Car Usa, Llc
Campaign: 11658873 Other
May 5, 2025
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2017 Volvo XC90. The contact stated that while driving approximately 25 MPH, the low coolant level warning light was illuminated. The contact refilled the coolant reservoir; however, approximately one week later, the warning light was again illuminated. The vehicle was taken to the dealer who diagnosed that the small coolant hose was leaking. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

Corrective Action:

The contact owns a 2017 Volvo XC90. The contact stated that while driving approximately 25 MPH, the low coolant level warning light was illuminated. The contact refilled the coolant reservoir; however, approximately one week later, the warning light was again illuminated. The vehicle was taken to the dealer who diagnosed that the small coolant hose was leaking. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

Additional Notes:

The contact owns a 2017 Volvo XC90. The contact stated that while driving approximately 25 MPH, the low coolant level warning light was illuminated. The contact refilled the coolant reservoir; however, approximately one week later, the warning light was again illuminated. The vehicle was taken to the dealer who diagnosed that the small coolant hose was leaking. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

Manufacturer: VOLVO
Mfg Campaign: 11658873
Notice Date: May 5, 2025
Recall Date: May 5, 2025
Volvo Car Usa, Llc
Campaign: 11658368 Other
May 2, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I am reporting multiple critical component failures on my 2017 Volvo XC90, which I believe represent potential design or manufacturing defects related to vehicle safety and reliability. At approximately 93,000 miles, my Volvo XC90 experienced a battery failure, thermostat failure, which did not resolve the vehicle's engine issues. Subsequently, the dealership diagnosed a failed Engine Control Module (ECM), requiring complete replacement at a cost of over $5,000. The ECM is a critical motherboard component responsible for engine control and vehicle safety operations. Its failure risks sudden engine malfunction, stalling, or loss of power while driving, which could cause unsafe conditions. I am concerned that multiple major component failures, especially in a premium brand vehicle under 100,000 miles and less than 10 years old, represent a systemic reliability issue. These failures occurred despite regular maintenance and responsible usage. I respectfully request that NHTSA investigate whether similar cases exist for 2016–2018 Volvo XC90 models involving premature ECM or engine cooling, electrical, short circuit system failures. I am available to provide service records and additional documentation as needed.

Corrective Action:

I am reporting multiple critical component failures on my 2017 Volvo XC90, which I believe represent potential design or manufacturing defects related to vehicle safety and reliability. At approximately 93,000 miles, my Volvo XC90 experienced a battery failure, thermostat failure, which did not resolve the vehicle's engine issues. Subsequently, the dealership diagnosed a failed Engine Control Module (ECM), requiring complete replacement at a cost of over $5,000. The ECM is a critical motherboard component responsible for engine control and vehicle safety operations. Its failure risks sudden engine malfunction, stalling, or loss of power while driving, which could cause unsafe conditions. I am concerned that multiple major component failures, especially in a premium brand vehicle under 100,000 miles and less than 10 years old, represent a systemic reliability issue. These failures occurred despite regular maintenance and responsible usage. I respectfully request that NHTSA investigate whether similar cases exist for 2016–2018 Volvo XC90 models involving premature ECM or engine cooling, electrical, short circuit system failures. I am available to provide service records and additional documentation as needed.

Additional Notes:

I am reporting multiple critical component failures on my 2017 Volvo XC90, which I believe represent potential design or manufacturing defects related to vehicle safety and reliability. At approximately 93,000 miles, my Volvo XC90 experienced a battery failure, thermostat failure, which did not resolve the vehicle's engine issues. Subsequently, the dealership diagnosed a failed Engine Control Module (ECM), requiring complete replacement at a cost of over $5,000. The ECM is a critical motherboard component responsible for engine control and vehicle safety operations. Its failure risks sudden engine malfunction, stalling, or loss of power while driving, which could cause unsafe conditions. I am concerned that multiple major component failures, especially in a premium brand vehicle under 100,000 miles and less than 10 years old, represent a systemic reliability issue. These failures occurred despite regular maintenance and responsible usage. I respectfully request that NHTSA investigate whether similar cases exist for 2016–2018 Volvo XC90 models involving premature ECM or engine cooling, electrical, short circuit system failures. I am available to provide service records and additional documentation as needed.

Manufacturer: VOLVO
Mfg Campaign: 11658368
Notice Date: May 2, 2025
Recall Date: May 2, 2025
Volvo Car Usa, Llc
Campaign: 11658368 Other
May 2, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I am reporting multiple critical component failures on my 2017 Volvo XC90, which I believe represent potential design or manufacturing defects related to vehicle safety and reliability. At approximately 93,000 miles, my Volvo XC90 experienced a battery failure, thermostat failure, which did not resolve the vehicle's engine issues. Subsequently, the dealership diagnosed a failed Engine Control Module (ECM), requiring complete replacement at a cost of over $5,000. The ECM is a critical motherboard component responsible for engine control and vehicle safety operations. Its failure risks sudden engine malfunction, stalling, or loss of power while driving, which could cause unsafe conditions. I am concerned that multiple major component failures, especially in a premium brand vehicle under 100,000 miles and less than 10 years old, represent a systemic reliability issue. These failures occurred despite regular maintenance and responsible usage. I respectfully request that NHTSA investigate whether similar cases exist for 2016–2018 Volvo XC90 models involving premature ECM or engine cooling, electrical, short circuit system failures. I am available to provide service records and additional documentation as needed.

Corrective Action:

I am reporting multiple critical component failures on my 2017 Volvo XC90, which I believe represent potential design or manufacturing defects related to vehicle safety and reliability. At approximately 93,000 miles, my Volvo XC90 experienced a battery failure, thermostat failure, which did not resolve the vehicle's engine issues. Subsequently, the dealership diagnosed a failed Engine Control Module (ECM), requiring complete replacement at a cost of over $5,000. The ECM is a critical motherboard component responsible for engine control and vehicle safety operations. Its failure risks sudden engine malfunction, stalling, or loss of power while driving, which could cause unsafe conditions. I am concerned that multiple major component failures, especially in a premium brand vehicle under 100,000 miles and less than 10 years old, represent a systemic reliability issue. These failures occurred despite regular maintenance and responsible usage. I respectfully request that NHTSA investigate whether similar cases exist for 2016–2018 Volvo XC90 models involving premature ECM or engine cooling, electrical, short circuit system failures. I am available to provide service records and additional documentation as needed.

Additional Notes:

I am reporting multiple critical component failures on my 2017 Volvo XC90, which I believe represent potential design or manufacturing defects related to vehicle safety and reliability. At approximately 93,000 miles, my Volvo XC90 experienced a battery failure, thermostat failure, which did not resolve the vehicle's engine issues. Subsequently, the dealership diagnosed a failed Engine Control Module (ECM), requiring complete replacement at a cost of over $5,000. The ECM is a critical motherboard component responsible for engine control and vehicle safety operations. Its failure risks sudden engine malfunction, stalling, or loss of power while driving, which could cause unsafe conditions. I am concerned that multiple major component failures, especially in a premium brand vehicle under 100,000 miles and less than 10 years old, represent a systemic reliability issue. These failures occurred despite regular maintenance and responsible usage. I respectfully request that NHTSA investigate whether similar cases exist for 2016–2018 Volvo XC90 models involving premature ECM or engine cooling, electrical, short circuit system failures. I am available to provide service records and additional documentation as needed.

Manufacturer: VOLVO
Mfg Campaign: 11658368
Notice Date: May 2, 2025
Recall Date: May 2, 2025
Volvo Car Usa, Llc
Campaign: 11645958 Other
Mar 3, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2017 Volvo XC90. The contact stated that after a rainstorm, there was water leaking from the rearview mirror, which leaked into the vehicle, causing the electrical system to fail. There was an abnormal sound of water swishing around inside the vehicle. The on-call warning and check engine warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed with a cracked sunroof cassette leak. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 147,000.

Corrective Action:

The contact owns a 2017 Volvo XC90. The contact stated that after a rainstorm, there was water leaking from the rearview mirror, which leaked into the vehicle, causing the electrical system to fail. There was an abnormal sound of water swishing around inside the vehicle. The on-call warning and check engine warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed with a cracked sunroof cassette leak. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 147,000.

Additional Notes:

The contact owns a 2017 Volvo XC90. The contact stated that after a rainstorm, there was water leaking from the rearview mirror, which leaked into the vehicle, causing the electrical system to fail. There was an abnormal sound of water swishing around inside the vehicle. The on-call warning and check engine warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed with a cracked sunroof cassette leak. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 147,000.

Manufacturer: VOLVO
Mfg Campaign: 11645958
Notice Date: Mar 3, 2025
Recall Date: Mar 3, 2025
Volvo Car Usa, Llc
Campaign: 11645958 Other
Mar 3, 2025
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2017 Volvo XC90. The contact stated that after a rainstorm, there was water leaking from the rearview mirror, which leaked into the vehicle, causing the electrical system to fail. There was an abnormal sound of water swishing around inside the vehicle. The on-call warning and check engine warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed with a cracked sunroof cassette leak. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 147,000.

Corrective Action:

The contact owns a 2017 Volvo XC90. The contact stated that after a rainstorm, there was water leaking from the rearview mirror, which leaked into the vehicle, causing the electrical system to fail. There was an abnormal sound of water swishing around inside the vehicle. The on-call warning and check engine warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed with a cracked sunroof cassette leak. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 147,000.

Additional Notes:

The contact owns a 2017 Volvo XC90. The contact stated that after a rainstorm, there was water leaking from the rearview mirror, which leaked into the vehicle, causing the electrical system to fail. There was an abnormal sound of water swishing around inside the vehicle. The on-call warning and check engine warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed with a cracked sunroof cassette leak. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 147,000.

Manufacturer: VOLVO
Mfg Campaign: 11645958
Notice Date: Mar 3, 2025
Recall Date: Mar 3, 2025
Volvo Car Usa, Llc
Campaign: 11645958 Other
Mar 3, 2025
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2017 Volvo XC90. The contact stated that after a rainstorm, there was water leaking from the rearview mirror, which leaked into the vehicle, causing the electrical system to fail. There was an abnormal sound of water swishing around inside the vehicle. The on-call warning and check engine warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed with a cracked sunroof cassette leak. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 147,000.

Corrective Action:

The contact owns a 2017 Volvo XC90. The contact stated that after a rainstorm, there was water leaking from the rearview mirror, which leaked into the vehicle, causing the electrical system to fail. There was an abnormal sound of water swishing around inside the vehicle. The on-call warning and check engine warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed with a cracked sunroof cassette leak. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 147,000.

Additional Notes:

The contact owns a 2017 Volvo XC90. The contact stated that after a rainstorm, there was water leaking from the rearview mirror, which leaked into the vehicle, causing the electrical system to fail. There was an abnormal sound of water swishing around inside the vehicle. The on-call warning and check engine warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed with a cracked sunroof cassette leak. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 147,000.

Manufacturer: VOLVO
Mfg Campaign: 11645958
Notice Date: Mar 3, 2025
Recall Date: Mar 3, 2025
Volvo Car Usa, Llc
Campaign: 11632046 Other
Dec 22, 2024
Defect Description:

ENGINE

Potential Consequences:

Was driving and my low coolant light came on. I pulled over and car shut down and coolant leaking all over the exhaust and block of the engine. Crack in the coolant bleeder hose leaving me stranded on the side of the road. I then googled the issue to my surprise it is the same crack point and part that the previous year 2016 model had a recall on for safety as this is a fire risk leaking on the exhaust and this being a flammable liquid. I am just upset as this was a recall for the previous year model and it is happening on the 2017 model with many other people having the same issue. Contacting Volvo and they will not cover this as there is no active recall on this $800 for a $23 part that is a known issue is a problem and the risk of my vehicle catching on fire when I have 5 children In the car is very concerning for a car that is suppose to be reliable. Not to mention the bad front strut problems on these that go out and send you going in the wrong direction on a bump. Hope this gets taken care of due to the risk!

Corrective Action:

Was driving and my low coolant light came on. I pulled over and car shut down and coolant leaking all over the exhaust and block of the engine. Crack in the coolant bleeder hose leaving me stranded on the side of the road. I then googled the issue to my surprise it is the same crack point and part that the previous year 2016 model had a recall on for safety as this is a fire risk leaking on the exhaust and this being a flammable liquid. I am just upset as this was a recall for the previous year model and it is happening on the 2017 model with many other people having the same issue. Contacting Volvo and they will not cover this as there is no active recall on this $800 for a $23 part that is a known issue is a problem and the risk of my vehicle catching on fire when I have 5 children In the car is very concerning for a car that is suppose to be reliable. Not to mention the bad front strut problems on these that go out and send you going in the wrong direction on a bump. Hope this gets taken care of due to the risk!

Additional Notes:

Was driving and my low coolant light came on. I pulled over and car shut down and coolant leaking all over the exhaust and block of the engine. Crack in the coolant bleeder hose leaving me stranded on the side of the road. I then googled the issue to my surprise it is the same crack point and part that the previous year 2016 model had a recall on for safety as this is a fire risk leaking on the exhaust and this being a flammable liquid. I am just upset as this was a recall for the previous year model and it is happening on the 2017 model with many other people having the same issue. Contacting Volvo and they will not cover this as there is no active recall on this $800 for a $23 part that is a known issue is a problem and the risk of my vehicle catching on fire when I have 5 children In the car is very concerning for a car that is suppose to be reliable. Not to mention the bad front strut problems on these that go out and send you going in the wrong direction on a bump. Hope this gets taken care of due to the risk!

Manufacturer: VOLVO
Mfg Campaign: 11632046
Notice Date: Dec 22, 2024
Recall Date: Dec 22, 2024
Volvo Car Usa, Llc
Campaign: 11630072 Other
Dec 11, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The evaporator core malfunctioned (AC system), resulting in the failure of the air conditioning system. The defective part remains installed in the vehicle and is available for inspection upon request. This issue compromised the vehicle's ability to maintain a comfortable and safe environment, particularly in extreme weather conditions where the lack of a functioning air conditioning system can pose health risks, especially to young children or elderly passengers. The problem has been confirmed by an authorized Volvo service center, where the leak was identified during an inspection. Prior to the failure, there were no warning lamps or error messages. However, the air conditioning began to perform inconsistently several weeks prior to the complete failure. Given the timing of this issue, just beyond the warranty period, and the evidence suggesting this may be a recurring problem in certain XC90 models, and Volvo Customer Care denied any assistance or support in this matter.

Corrective Action:

The evaporator core malfunctioned (AC system), resulting in the failure of the air conditioning system. The defective part remains installed in the vehicle and is available for inspection upon request. This issue compromised the vehicle's ability to maintain a comfortable and safe environment, particularly in extreme weather conditions where the lack of a functioning air conditioning system can pose health risks, especially to young children or elderly passengers. The problem has been confirmed by an authorized Volvo service center, where the leak was identified during an inspection. Prior to the failure, there were no warning lamps or error messages. However, the air conditioning began to perform inconsistently several weeks prior to the complete failure. Given the timing of this issue, just beyond the warranty period, and the evidence suggesting this may be a recurring problem in certain XC90 models, and Volvo Customer Care denied any assistance or support in this matter.

Additional Notes:

The evaporator core malfunctioned (AC system), resulting in the failure of the air conditioning system. The defective part remains installed in the vehicle and is available for inspection upon request. This issue compromised the vehicle's ability to maintain a comfortable and safe environment, particularly in extreme weather conditions where the lack of a functioning air conditioning system can pose health risks, especially to young children or elderly passengers. The problem has been confirmed by an authorized Volvo service center, where the leak was identified during an inspection. Prior to the failure, there were no warning lamps or error messages. However, the air conditioning began to perform inconsistently several weeks prior to the complete failure. Given the timing of this issue, just beyond the warranty period, and the evidence suggesting this may be a recurring problem in certain XC90 models, and Volvo Customer Care denied any assistance or support in this matter.

Manufacturer: VOLVO
Mfg Campaign: 11630072
Notice Date: Dec 11, 2024
Recall Date: Dec 11, 2024
Volvo Car Usa, Llc
Campaign: 11628370 Other
Dec 2, 2024
Defect Description:

SEAT BELTS

Potential Consequences:

There is a belt tensioning failure which means the belt doesn’t snug to your body or engage as you apply brakes. I contacted Volvo North America on 10/31 after visiting the dealer and have not heard back regarding this problem. There is a code which appeared regarding this problem which is why it was taken to the dealership Volvo of Lisle in Illinois. They estimate the cost to repair as approximately $4,000.00 They said the vehicle is out of warranty 5 years from first service date. We believe safety equipment as basic as seat belts are the manufacturers responsibility. This vehicle has never been involved in an accident and would appreciate your help. I can forward copies of the estimate to repair if you require them. Feel free to contact me

Corrective Action:

There is a belt tensioning failure which means the belt doesn’t snug to your body or engage as you apply brakes. I contacted Volvo North America on 10/31 after visiting the dealer and have not heard back regarding this problem. There is a code which appeared regarding this problem which is why it was taken to the dealership Volvo of Lisle in Illinois. They estimate the cost to repair as approximately $4,000.00 They said the vehicle is out of warranty 5 years from first service date. We believe safety equipment as basic as seat belts are the manufacturers responsibility. This vehicle has never been involved in an accident and would appreciate your help. I can forward copies of the estimate to repair if you require them. Feel free to contact me

Additional Notes:

There is a belt tensioning failure which means the belt doesn’t snug to your body or engage as you apply brakes. I contacted Volvo North America on 10/31 after visiting the dealer and have not heard back regarding this problem. There is a code which appeared regarding this problem which is why it was taken to the dealership Volvo of Lisle in Illinois. They estimate the cost to repair as approximately $4,000.00 They said the vehicle is out of warranty 5 years from first service date. We believe safety equipment as basic as seat belts are the manufacturers responsibility. This vehicle has never been involved in an accident and would appreciate your help. I can forward copies of the estimate to repair if you require them. Feel free to contact me

Manufacturer: VOLVO
Mfg Campaign: 11628370
Notice Date: Dec 2, 2024
Recall Date: Dec 2, 2024
Volvo Car Usa, Llc
Campaign: 11616669 Other
Sep 26, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The ac went out while my toddler was in the car. We are in the Arizona area and the temperature has exceeded over 100 degrees. It turns out there are several complaints with the evaporator. There is major issues and complaints.

Corrective Action:

The ac went out while my toddler was in the car. We are in the Arizona area and the temperature has exceeded over 100 degrees. It turns out there are several complaints with the evaporator. There is major issues and complaints.

Additional Notes:

The ac went out while my toddler was in the car. We are in the Arizona area and the temperature has exceeded over 100 degrees. It turns out there are several complaints with the evaporator. There is major issues and complaints.

Manufacturer: VOLVO
Mfg Campaign: 11616669
Notice Date: Sep 26, 2024
Recall Date: Sep 26, 2024
Volvo Car Usa, Llc
Campaign: 11616395 Other
Sep 25, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The Park Neutral Position (PNP) switch malfunctions. Yes Not a huge safety issue if you are parked in your driveway and cannot start the car. But if you are driving and the if you have the engine auto start/stop engaged the car will unexpectedly not restart and you have to play with the gear shifter to get it started to move out of an intersection or out of the way of traffic! This has happened several times with my wife and myself. I have not had it confirmed by a dealer or service center No No

Corrective Action:

The Park Neutral Position (PNP) switch malfunctions. Yes Not a huge safety issue if you are parked in your driveway and cannot start the car. But if you are driving and the if you have the engine auto start/stop engaged the car will unexpectedly not restart and you have to play with the gear shifter to get it started to move out of an intersection or out of the way of traffic! This has happened several times with my wife and myself. I have not had it confirmed by a dealer or service center No No

Additional Notes:

The Park Neutral Position (PNP) switch malfunctions. Yes Not a huge safety issue if you are parked in your driveway and cannot start the car. But if you are driving and the if you have the engine auto start/stop engaged the car will unexpectedly not restart and you have to play with the gear shifter to get it started to move out of an intersection or out of the way of traffic! This has happened several times with my wife and myself. I have not had it confirmed by a dealer or service center No No

Manufacturer: VOLVO
Mfg Campaign: 11616395
Notice Date: Sep 25, 2024
Recall Date: Sep 25, 2024
Volvo Car Usa, Llc
Campaign: 11616395 Other
Sep 25, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

The Park Neutral Position (PNP) switch malfunctions. Yes Not a huge safety issue if you are parked in your driveway and cannot start the car. But if you are driving and the if you have the engine auto start/stop engaged the car will unexpectedly not restart and you have to play with the gear shifter to get it started to move out of an intersection or out of the way of traffic! This has happened several times with my wife and myself. I have not had it confirmed by a dealer or service center No No

Corrective Action:

The Park Neutral Position (PNP) switch malfunctions. Yes Not a huge safety issue if you are parked in your driveway and cannot start the car. But if you are driving and the if you have the engine auto start/stop engaged the car will unexpectedly not restart and you have to play with the gear shifter to get it started to move out of an intersection or out of the way of traffic! This has happened several times with my wife and myself. I have not had it confirmed by a dealer or service center No No

Additional Notes:

The Park Neutral Position (PNP) switch malfunctions. Yes Not a huge safety issue if you are parked in your driveway and cannot start the car. But if you are driving and the if you have the engine auto start/stop engaged the car will unexpectedly not restart and you have to play with the gear shifter to get it started to move out of an intersection or out of the way of traffic! This has happened several times with my wife and myself. I have not had it confirmed by a dealer or service center No No

Manufacturer: VOLVO
Mfg Campaign: 11616395
Notice Date: Sep 25, 2024
Recall Date: Sep 25, 2024
Volvo Car Usa, Llc
Campaign: 11615545 Other
Sep 20, 2024
Defect Description:

ENGINE

Potential Consequences:

Coolant bleeder hose started leaking at y-connection. Appears to be same problem that lead to recall R29936 in earlier MY16 vehicles.

Corrective Action:

Coolant bleeder hose started leaking at y-connection. Appears to be same problem that lead to recall R29936 in earlier MY16 vehicles.

Additional Notes:

Coolant bleeder hose started leaking at y-connection. Appears to be same problem that lead to recall R29936 in earlier MY16 vehicles.

Manufacturer: VOLVO
Mfg Campaign: 11615545
Notice Date: Sep 20, 2024
Recall Date: Sep 20, 2024
Volvo Car Usa, Llc
Campaign: 11615193 Other
4 Vehicles Affected
Sep 18, 2024
Defect Description:

ENGINE

Potential Consequences:

The contact owned a 2017 Volvo XC90. The contact stated that while driving at 10 MPH, a white-colored smoke began to emit from the vehicle's engine compartment. The "Coolant Low" warning message soon appeared on the instrument panel as the contact pulled over into a parking lot and exited the vehicle with her three children. As the smoke grew rampantly, the vehicle quickly caught fire. A fellow motorist attempted to extinguish the fire but to no avail. The authorities quickly arrived at the scene and the fire department extinguished the fire. While the incident all mentally shook the contact and her 3 children; no medical treatment was rendered. A police report was not filed. The vehicle was towed to an independent tow yard where it remained in their possession for an insurance inspection. The vehicle was destroyed by the fire. The dealer nor the manufacturer had to be notified of the failure. The failure mileage was approximately 100,000. The VIN was not available.

Corrective Action:

The contact owned a 2017 Volvo XC90. The contact stated that while driving at 10 MPH, a white-colored smoke began to emit from the vehicle's engine compartment. The "Coolant Low" warning message soon appeared on the instrument panel as the contact pulled over into a parking lot and exited the vehicle with her three children. As the smoke grew rampantly, the vehicle quickly caught fire. A fellow motorist attempted to extinguish the fire but to no avail. The authorities quickly arrived at the scene and the fire department extinguished the fire. While the incident all mentally shook the contact and her 3 children; no medical treatment was rendered. A police report was not filed. The vehicle was towed to an independent tow yard where it remained in their possession for an insurance inspection. The vehicle was destroyed by the fire. The dealer nor the manufacturer had to be notified of the failure. The failure mileage was approximately 100,000. The VIN was not available.

Additional Notes:

The contact owned a 2017 Volvo XC90. The contact stated that while driving at 10 MPH, a white-colored smoke began to emit from the vehicle's engine compartment. The "Coolant Low" warning message soon appeared on the instrument panel as the contact pulled over into a parking lot and exited the vehicle with her three children. As the smoke grew rampantly, the vehicle quickly caught fire. A fellow motorist attempted to extinguish the fire but to no avail. The authorities quickly arrived at the scene and the fire department extinguished the fire. While the incident all mentally shook the contact and her 3 children; no medical treatment was rendered. A police report was not filed. The vehicle was towed to an independent tow yard where it remained in their possession for an insurance inspection. The vehicle was destroyed by the fire. The dealer nor the manufacturer had to be notified of the failure. The failure mileage was approximately 100,000. The VIN was not available.

Manufacturer: VOLVO
Mfg Campaign: 11615193
Notice Date: Sep 18, 2024
Recall Date: Sep 18, 2024
Volvo Car Usa, Llc
Campaign: 11609204 Other
Aug 18, 2024
Defect Description:

WHEELS

Potential Consequences:

My car experienced a cracked front left control arm. It was not in an accident and the crack caused a creaking sound when conducting turns.

Corrective Action:

My car experienced a cracked front left control arm. It was not in an accident and the crack caused a creaking sound when conducting turns.

Additional Notes:

My car experienced a cracked front left control arm. It was not in an accident and the crack caused a creaking sound when conducting turns.

Manufacturer: VOLVO
Mfg Campaign: 11609204
Notice Date: Aug 18, 2024
Recall Date: Aug 18, 2024
Volvo Car Usa, Llc
Campaign: 11601276 Other
Jul 11, 2024
Defect Description:

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Potential Consequences:

The exterior door handle stopped being able to open from the outside. This poses a serious safety risk; as well as an overall inconvenience for the driver. To get inside the vehicle, one must crawl through the passenger side to open the driver's side door from the inside.

Corrective Action:

The exterior door handle stopped being able to open from the outside. This poses a serious safety risk; as well as an overall inconvenience for the driver. To get inside the vehicle, one must crawl through the passenger side to open the driver's side door from the inside.

Additional Notes:

The exterior door handle stopped being able to open from the outside. This poses a serious safety risk; as well as an overall inconvenience for the driver. To get inside the vehicle, one must crawl through the passenger side to open the driver's side door from the inside.

Manufacturer: VOLVO
Mfg Campaign: 11601276
Notice Date: Jul 11, 2024
Recall Date: Jul 11, 2024
Volvo Car Usa, Llc
Campaign: 11577812 Other
Mar 16, 2024
Defect Description:

ENGINE

Potential Consequences:

Recently our 2017 XC90 experienced a significant coolant system leak via a part that was part of a recall campaign for the prior year model (2016 XC-90). The exact same part (a coolant bleeder hose - part #32249907) failed in our vehicle in a similar manner as the prior year component. There was no antecedent warning prior to its failure until after a significant amount of fluid was lost (literally sprayed about the engine compartment) leading to a low coolant level CEL. The safety concern, as stated in the prior recall, is that this particular part failure can cause coolant to leak on the catalytic converter heat shield insulation causing a fire hazard. The connector of the hose in our vehicle literally started to deteriorate and crumble at multiple locations. The vehicle is only 8 years old. This has to be a related failure of an already identified defective component. The prior recall is noted as: 19V-308 / R29936 The vehicle required towing and the component was replaced at the local dealership at standard cost. We are obviously concerned that others with our particular year and model could experience a more catastrophic end.

Corrective Action:

Recently our 2017 XC90 experienced a significant coolant system leak via a part that was part of a recall campaign for the prior year model (2016 XC-90). The exact same part (a coolant bleeder hose - part #32249907) failed in our vehicle in a similar manner as the prior year component. There was no antecedent warning prior to its failure until after a significant amount of fluid was lost (literally sprayed about the engine compartment) leading to a low coolant level CEL. The safety concern, as stated in the prior recall, is that this particular part failure can cause coolant to leak on the catalytic converter heat shield insulation causing a fire hazard. The connector of the hose in our vehicle literally started to deteriorate and crumble at multiple locations. The vehicle is only 8 years old. This has to be a related failure of an already identified defective component. The prior recall is noted as: 19V-308 / R29936 The vehicle required towing and the component was replaced at the local dealership at standard cost. We are obviously concerned that others with our particular year and model could experience a more catastrophic end.

Additional Notes:

Recently our 2017 XC90 experienced a significant coolant system leak via a part that was part of a recall campaign for the prior year model (2016 XC-90). The exact same part (a coolant bleeder hose - part #32249907) failed in our vehicle in a similar manner as the prior year component. There was no antecedent warning prior to its failure until after a significant amount of fluid was lost (literally sprayed about the engine compartment) leading to a low coolant level CEL. The safety concern, as stated in the prior recall, is that this particular part failure can cause coolant to leak on the catalytic converter heat shield insulation causing a fire hazard. The connector of the hose in our vehicle literally started to deteriorate and crumble at multiple locations. The vehicle is only 8 years old. This has to be a related failure of an already identified defective component. The prior recall is noted as: 19V-308 / R29936 The vehicle required towing and the component was replaced at the local dealership at standard cost. We are obviously concerned that others with our particular year and model could experience a more catastrophic end.

Manufacturer: VOLVO
Mfg Campaign: 11577812
Notice Date: Mar 16, 2024
Recall Date: Mar 16, 2024

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