Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volvo Car Usa Llc
Safety Issue:
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R10029
Recall Date: Jun 30, 2020
Volvo Car Usa Llc
Safety Issue:
Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and number 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R89708
Recall Date: Nov 2, 2016
Volvo Cars Of N.a., Llc
Safety Issue:
Volvo Cars of North America, LLC. (Volvo) is recalling certain model year 2016 Volvo S60, V60, V60CC, XC60, XC70, and S80 vehicles manufactured April 8, 2015 to August 19, 2015. In certain driving conditions when using the automatic engine stop/start function, the starter motor fuse may blow, preventing the car from restarting when necessary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R39574
Recall Date: Sep 2, 2015
Consumer Complaints
37 ComplaintsVolvo Car Usa, Llc
Defect Description:
ENGINE
Potential Consequences:
"The contact owns a 2016 Volvo XC60. The contact stated that while driving at 25 MPH, the oil warning light illuminated. The contact stated that she refilled the oil when she arrived at her residence. The contact noticed that the vehicle was consuming an excessive amount of oil and she was refilling the oil each 4-6 weeks. The vehicle was taken to the dealer, Bobby Rahal of the South Hills, who diagnosed that the piston rings needed to be replaced for more than $4,000 or the dealer stated that adding oil to the car every month would be a cheaper and not unsafe solution. On January 1 while driving on the highway, far from home, in the rain and fog with 3 children in the car, the engine started riding rough. The vehicle was driven cautiously home and taken to the independent mechanic specializing in Volvos who diagnosed that the engine had failed and needed to be replaced. The independent mechanic said he has seen 4-5 Volvos this year with the same problem, and that there is something wrong with the 2015 2/5 engine for this car, but prior to that year, it has been a good engine, and since that year, it has been a good engine. The vehicle was towed to the dealer where it was purchased, Bobby Rahal Volvo of the North Hills, and the diagnosis was the same for the 6 year old car needing a new engine for more than $16,000. Since the car was purchased in November 2020 for $18K+, the customer is wondering if the dealer that sold the car and the dealer that was asked about the oil issue knew the car engine was likely defective, did not tell the contact and put the contact's family in an unsafe situation. The manufacturer was notified of the failure, and the contact is awaiting a response. The vehicle has not yet been repaired. The failure mileage was approximately 76,000, after less than 8,000 of vehicle ownership."
Corrective Action:
"The contact owns a 2016 Volvo XC60. The contact stated that while driving at 25 MPH, the oil warning light illuminated. The contact stated that she refilled the oil when she arrived at her residence. The contact noticed that the vehicle was consuming an excessive amount of oil and she was refilling the oil each 4-6 weeks. The vehicle was taken to the dealer, Bobby Rahal of the South Hills, who diagnosed that the piston rings needed to be replaced for more than $4,000 or the dealer stated that adding oil to the car every month would be a cheaper and not unsafe solution. On January 1 while driving on the highway, far from home, in the rain and fog with 3 children in the car, the engine started riding rough. The vehicle was driven cautiously home and taken to the independent mechanic specializing in Volvos who diagnosed that the engine had failed and needed to be replaced. The independent mechanic said he has seen 4-5 Volvos this year with the same problem, and that there is something wrong with the 2015 2/5 engine for this car, but prior to that year, it has been a good engine, and since that year, it has been a good engine. The vehicle was towed to the dealer where it was purchased, Bobby Rahal Volvo of the North Hills, and the diagnosis was the same for the 6 year old car needing a new engine for more than $16,000. Since the car was purchased in November 2020 for $18K+, the customer is wondering if the dealer that sold the car and the dealer that was asked about the oil issue knew the car engine was likely defective, did not tell the contact and put the contact's family in an unsafe situation. The manufacturer was notified of the failure, and the contact is awaiting a response. The vehicle has not yet been repaired. The failure mileage was approximately 76,000, after less than 8,000 of vehicle ownership."
Additional Notes:
"The contact owns a 2016 Volvo XC60. The contact stated that while driving at 25 MPH, the oil warning light illuminated. The contact stated that she refilled the oil when she arrived at her residence. The contact noticed that the vehicle was consuming an excessive amount of oil and she was refilling the oil each 4-6 weeks. The vehicle was taken to the dealer, Bobby Rahal of the South Hills, who diagnosed that the piston rings needed to be replaced for more than $4,000 or the dealer stated that adding oil to the car every month would be a cheaper and not unsafe solution. On January 1 while driving on the highway, far from home, in the rain and fog with 3 children in the car, the engine started riding rough. The vehicle was driven cautiously home and taken to the independent mechanic specializing in Volvos who diagnosed that the engine had failed and needed to be replaced. The independent mechanic said he has seen 4-5 Volvos this year with the same problem, and that there is something wrong with the 2015 2/5 engine for this car, but prior to that year, it has been a good engine, and since that year, it has been a good engine. The vehicle was towed to the dealer where it was purchased, Bobby Rahal Volvo of the North Hills, and the diagnosis was the same for the 6 year old car needing a new engine for more than $16,000. Since the car was purchased in November 2020 for $18K+, the customer is wondering if the dealer that sold the car and the dealer that was asked about the oil issue knew the car engine was likely defective, did not tell the contact and put the contact's family in an unsafe situation. The manufacturer was notified of the failure, and the contact is awaiting a response. The vehicle has not yet been repaired. The failure mileage was approximately 76,000, after less than 8,000 of vehicle ownership."
Mfg Campaign: 11446234
Recall Date: Jan 4, 2022
Volvo Car Usa, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The plastic lenses that cover the headlights have fogged up in less than 4 years the lights are no longer bright enough to provide proper driving conditions at night. I spoke with volvo and they said that lenses are not covered even though the cat is still under warranty. This is very car but refuse to fix the problem. This is a major safety issue and I would hope that your department can help protect those that have this issue before someone gets hurt. I amino longe comfortable driving the car at night.
Corrective Action:
The plastic lenses that cover the headlights have fogged up in less than 4 years the lights are no longer bright enough to provide proper driving conditions at night. I spoke with volvo and they said that lenses are not covered even though the cat is still under warranty. This is very car but refuse to fix the problem. This is a major safety issue and I would hope that your department can help protect those that have this issue before someone gets hurt. I amino longe comfortable driving the car at night.
Additional Notes:
The plastic lenses that cover the headlights have fogged up in less than 4 years the lights are no longer bright enough to provide proper driving conditions at night. I spoke with volvo and they said that lenses are not covered even though the cat is still under warranty. This is very car but refuse to fix the problem. This is a major safety issue and I would hope that your department can help protect those that have this issue before someone gets hurt. I amino longe comfortable driving the car at night.
Mfg Campaign: 11431438
Recall Date: Sep 1, 2021
Volvo Car Usa, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
I HAVE OWNED THIS VEHICLE SINCE JULY OF 2020, AND CAN'T GET THE SERVICE FOR THE SAFETY RECALL PERFORMED. THE RECALL IS FOR THE FRONT SEAT BELTS. I HAVE CONTACTED THE DEALERSHIP AND VOLVO BUT HAVEN'T RECEIVED A RESPONSE.
Corrective Action:
I HAVE OWNED THIS VEHICLE SINCE JULY OF 2020, AND CAN'T GET THE SERVICE FOR THE SAFETY RECALL PERFORMED. THE RECALL IS FOR THE FRONT SEAT BELTS. I HAVE CONTACTED THE DEALERSHIP AND VOLVO BUT HAVEN'T RECEIVED A RESPONSE.
Additional Notes:
I HAVE OWNED THIS VEHICLE SINCE JULY OF 2020, AND CAN'T GET THE SERVICE FOR THE SAFETY RECALL PERFORMED. THE RECALL IS FOR THE FRONT SEAT BELTS. I HAVE CONTACTED THE DEALERSHIP AND VOLVO BUT HAVEN'T RECEIVED A RESPONSE.
Mfg Campaign: 11406905
Recall Date: Apr 7, 2021
Volvo Car Usa, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
ADAPTIVE BENDING LIGHTS GO OFF INTERMITTENTLY AND HEADLAMP MALFUNCTION WARNING ON DASH.
Corrective Action:
ADAPTIVE BENDING LIGHTS GO OFF INTERMITTENTLY AND HEADLAMP MALFUNCTION WARNING ON DASH.
Additional Notes:
ADAPTIVE BENDING LIGHTS GO OFF INTERMITTENTLY AND HEADLAMP MALFUNCTION WARNING ON DASH.
Mfg Campaign: 11405701
Recall Date: Mar 30, 2021
Volvo Car Usa, Llc
Defect Description:
SEATS
Potential Consequences:
ADAPTIVE BENDING LIGHTS GO OFF INTERMITTENTLY AND HEADLAMP MALFUNCTION WARNING ON DASH.
Corrective Action:
ADAPTIVE BENDING LIGHTS GO OFF INTERMITTENTLY AND HEADLAMP MALFUNCTION WARNING ON DASH.
Additional Notes:
ADAPTIVE BENDING LIGHTS GO OFF INTERMITTENTLY AND HEADLAMP MALFUNCTION WARNING ON DASH.
Mfg Campaign: 11405701
Recall Date: Mar 30, 2021
Volvo Car Usa, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
I RECEIVED A SAFETY RECALL NOTICE IN AUGUST 2020 (FOR A RECALL ISSUED IN JUNE 2020) AND I CONTACTED MY VOLVO DEALER (DON BEYER DULLES, VA), WHO SAID THAT THE PARTS WERE NOT AVAILABLE. I RECEIVED A SECOND SAFETY RECALL NOTICE IN DECEMBER AND I CONTACTED MY VOLVO DEALER, WHO SAID THAT THE PARTS WERE UNAVAILABLE AND WERE STILL NOT AVAILABLE AS OF JANUARY 28. THE SECOND RECALL NOTICE SAID TO CALL VOLVO CUSTOMER CARE CENTER IF THE RECALL IS NOT CORRECTED WITHIN A REASONABLE PERIOD OF TIME. I CONTACTED THE VOLVO CCC AND THEY TOLD ME TO TRY ANOTHER RETAILER. THAT'S IT - NO OTHER ASSISTANCE. SEVEN MONTHS AFTER THE RECALL AND STILL NO TIMETABLE FOR REPAIR.
Corrective Action:
I RECEIVED A SAFETY RECALL NOTICE IN AUGUST 2020 (FOR A RECALL ISSUED IN JUNE 2020) AND I CONTACTED MY VOLVO DEALER (DON BEYER DULLES, VA), WHO SAID THAT THE PARTS WERE NOT AVAILABLE. I RECEIVED A SECOND SAFETY RECALL NOTICE IN DECEMBER AND I CONTACTED MY VOLVO DEALER, WHO SAID THAT THE PARTS WERE UNAVAILABLE AND WERE STILL NOT AVAILABLE AS OF JANUARY 28. THE SECOND RECALL NOTICE SAID TO CALL VOLVO CUSTOMER CARE CENTER IF THE RECALL IS NOT CORRECTED WITHIN A REASONABLE PERIOD OF TIME. I CONTACTED THE VOLVO CCC AND THEY TOLD ME TO TRY ANOTHER RETAILER. THAT'S IT - NO OTHER ASSISTANCE. SEVEN MONTHS AFTER THE RECALL AND STILL NO TIMETABLE FOR REPAIR.
Additional Notes:
I RECEIVED A SAFETY RECALL NOTICE IN AUGUST 2020 (FOR A RECALL ISSUED IN JUNE 2020) AND I CONTACTED MY VOLVO DEALER (DON BEYER DULLES, VA), WHO SAID THAT THE PARTS WERE NOT AVAILABLE. I RECEIVED A SECOND SAFETY RECALL NOTICE IN DECEMBER AND I CONTACTED MY VOLVO DEALER, WHO SAID THAT THE PARTS WERE UNAVAILABLE AND WERE STILL NOT AVAILABLE AS OF JANUARY 28. THE SECOND RECALL NOTICE SAID TO CALL VOLVO CUSTOMER CARE CENTER IF THE RECALL IS NOT CORRECTED WITHIN A REASONABLE PERIOD OF TIME. I CONTACTED THE VOLVO CCC AND THEY TOLD ME TO TRY ANOTHER RETAILER. THAT'S IT - NO OTHER ASSISTANCE. SEVEN MONTHS AFTER THE RECALL AND STILL NO TIMETABLE FOR REPAIR.
Mfg Campaign: 11390680
Recall Date: Jan 29, 2021
Volvo Car Usa, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 VOLVO XC60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V378000 (SEAT BELTS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO GORGES VOLVO CARS (17665 BURT ST, OMAHA, NE 68118; (402) 359-1500) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 VOLVO XC60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V378000 (SEAT BELTS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO GORGES VOLVO CARS (17665 BURT ST, OMAHA, NE 68118; (402) 359-1500) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 VOLVO XC60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V378000 (SEAT BELTS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO GORGES VOLVO CARS (17665 BURT ST, OMAHA, NE 68118; (402) 359-1500) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11386490
Recall Date: Jan 4, 2021
Volvo Car Usa, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
A LETTER WAS SENT FROM VOLVO CORP ABOUT A SAFETY RECALL ON SEATBELTS IN AUGUST 2020 STATING THAT PARTS WOULD BE AVAILABLE AFTER NOV 2020. I CALLED THE LOCAL DEALER LAST WEEK AND APPARENTLY THEY DO NOT HAVE THE PARTS TO MAKE THE NECESSARY REPAIRS. I AM VERY CONCERNED FOR MY SAFETY WHILE DRIVING THIS VEHICLE. CURRENTLY, THE DRIVERS SIDE SEAT BELT IS DIFFICULT TO OPEN WITH ONE CLICK. IT REQUIRES A FEW PUSHES TO UNLOCK THE SEAT BELT AND THIS IS OUR MAIN CONCERN. I CALLED VOLVO CORP THIS MORNING AND THEY ARE UNAWARE OF ANY TIMELINE OF WHEN THE PARTS WILL BE AVAILABLE. THEY HAVE ALSO MADE AN ERROR IN STATING THE PHONE NUMBER FOR NHTSA IN THEIR LETTER TO THE PUBLIC. THE LETTER STATES 800-327-4236, WHICH IS INCORRECT.
Corrective Action:
A LETTER WAS SENT FROM VOLVO CORP ABOUT A SAFETY RECALL ON SEATBELTS IN AUGUST 2020 STATING THAT PARTS WOULD BE AVAILABLE AFTER NOV 2020. I CALLED THE LOCAL DEALER LAST WEEK AND APPARENTLY THEY DO NOT HAVE THE PARTS TO MAKE THE NECESSARY REPAIRS. I AM VERY CONCERNED FOR MY SAFETY WHILE DRIVING THIS VEHICLE. CURRENTLY, THE DRIVERS SIDE SEAT BELT IS DIFFICULT TO OPEN WITH ONE CLICK. IT REQUIRES A FEW PUSHES TO UNLOCK THE SEAT BELT AND THIS IS OUR MAIN CONCERN. I CALLED VOLVO CORP THIS MORNING AND THEY ARE UNAWARE OF ANY TIMELINE OF WHEN THE PARTS WILL BE AVAILABLE. THEY HAVE ALSO MADE AN ERROR IN STATING THE PHONE NUMBER FOR NHTSA IN THEIR LETTER TO THE PUBLIC. THE LETTER STATES 800-327-4236, WHICH IS INCORRECT.
Additional Notes:
A LETTER WAS SENT FROM VOLVO CORP ABOUT A SAFETY RECALL ON SEATBELTS IN AUGUST 2020 STATING THAT PARTS WOULD BE AVAILABLE AFTER NOV 2020. I CALLED THE LOCAL DEALER LAST WEEK AND APPARENTLY THEY DO NOT HAVE THE PARTS TO MAKE THE NECESSARY REPAIRS. I AM VERY CONCERNED FOR MY SAFETY WHILE DRIVING THIS VEHICLE. CURRENTLY, THE DRIVERS SIDE SEAT BELT IS DIFFICULT TO OPEN WITH ONE CLICK. IT REQUIRES A FEW PUSHES TO UNLOCK THE SEAT BELT AND THIS IS OUR MAIN CONCERN. I CALLED VOLVO CORP THIS MORNING AND THEY ARE UNAWARE OF ANY TIMELINE OF WHEN THE PARTS WILL BE AVAILABLE. THEY HAVE ALSO MADE AN ERROR IN STATING THE PHONE NUMBER FOR NHTSA IN THEIR LETTER TO THE PUBLIC. THE LETTER STATES 800-327-4236, WHICH IS INCORRECT.
Mfg Campaign: 11383288
Recall Date: Dec 14, 2020
Volvo Car Usa, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD IS LEAKING HEAVILY FROM THE TOP AND CONDENSATION IMPAIRS VISIBILITY. THIS IS EFFECTING SOME OF THE SAFETY AND ELECTRICAL SYSTEMS, SUCH AS THE PASSENGER AIRBAG AND DOOR CONTROLS.
Corrective Action:
THE WINDSHIELD IS LEAKING HEAVILY FROM THE TOP AND CONDENSATION IMPAIRS VISIBILITY. THIS IS EFFECTING SOME OF THE SAFETY AND ELECTRICAL SYSTEMS, SUCH AS THE PASSENGER AIRBAG AND DOOR CONTROLS.
Additional Notes:
THE WINDSHIELD IS LEAKING HEAVILY FROM THE TOP AND CONDENSATION IMPAIRS VISIBILITY. THIS IS EFFECTING SOME OF THE SAFETY AND ELECTRICAL SYSTEMS, SUCH AS THE PASSENGER AIRBAG AND DOOR CONTROLS.
Mfg Campaign: 11340580
Recall Date: Jul 21, 2020
Volvo Car Usa, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I DROVE MY CAR TO THE GARAGE AND WANT TO TURN OFF THE CAR. THE CAR SUDDENLY START TO ACCELERATE AND WENT THROUGH MY GARAGE DOOR. ALL SIDE AIRBAGS ARE POPPED UP, BUT NOT FRONT AIRBAG. *DT *AS AROUND A YEAR AGO, WHEN MY DROVE HER CAR SLOWLY DUE TO HEAVY TRAFFIC, THE CAR STOPPED AND NEEDED TO TURN ON THE CAR. I AM NOT THE EXPERT BUT THINK THE ELECTRIC CONTROL SYSTEM MAY HAVE PROBLEM OF MY CAR.
Corrective Action:
I DROVE MY CAR TO THE GARAGE AND WANT TO TURN OFF THE CAR. THE CAR SUDDENLY START TO ACCELERATE AND WENT THROUGH MY GARAGE DOOR. ALL SIDE AIRBAGS ARE POPPED UP, BUT NOT FRONT AIRBAG. *DT *AS AROUND A YEAR AGO, WHEN MY DROVE HER CAR SLOWLY DUE TO HEAVY TRAFFIC, THE CAR STOPPED AND NEEDED TO TURN ON THE CAR. I AM NOT THE EXPERT BUT THINK THE ELECTRIC CONTROL SYSTEM MAY HAVE PROBLEM OF MY CAR.
Additional Notes:
I DROVE MY CAR TO THE GARAGE AND WANT TO TURN OFF THE CAR. THE CAR SUDDENLY START TO ACCELERATE AND WENT THROUGH MY GARAGE DOOR. ALL SIDE AIRBAGS ARE POPPED UP, BUT NOT FRONT AIRBAG. *DT *AS AROUND A YEAR AGO, WHEN MY DROVE HER CAR SLOWLY DUE TO HEAVY TRAFFIC, THE CAR STOPPED AND NEEDED TO TURN ON THE CAR. I AM NOT THE EXPERT BUT THINK THE ELECTRIC CONTROL SYSTEM MAY HAVE PROBLEM OF MY CAR.
Mfg Campaign: 11257227
Recall Date: Sep 22, 2019
Volvo Car Usa, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I DROVE MY CAR TO THE GARAGE AND WANT TO TURN OFF THE CAR. THE CAR SUDDENLY START TO ACCELERATE AND WENT THROUGH MY GARAGE DOOR. ALL SIDE AIRBAGS ARE POPPED UP, BUT NOT FRONT AIRBAG. *DT *AS AROUND A YEAR AGO, WHEN MY DROVE HER CAR SLOWLY DUE TO HEAVY TRAFFIC, THE CAR STOPPED AND NEEDED TO TURN ON THE CAR. I AM NOT THE EXPERT BUT THINK THE ELECTRIC CONTROL SYSTEM MAY HAVE PROBLEM OF MY CAR.
Corrective Action:
I DROVE MY CAR TO THE GARAGE AND WANT TO TURN OFF THE CAR. THE CAR SUDDENLY START TO ACCELERATE AND WENT THROUGH MY GARAGE DOOR. ALL SIDE AIRBAGS ARE POPPED UP, BUT NOT FRONT AIRBAG. *DT *AS AROUND A YEAR AGO, WHEN MY DROVE HER CAR SLOWLY DUE TO HEAVY TRAFFIC, THE CAR STOPPED AND NEEDED TO TURN ON THE CAR. I AM NOT THE EXPERT BUT THINK THE ELECTRIC CONTROL SYSTEM MAY HAVE PROBLEM OF MY CAR.
Additional Notes:
I DROVE MY CAR TO THE GARAGE AND WANT TO TURN OFF THE CAR. THE CAR SUDDENLY START TO ACCELERATE AND WENT THROUGH MY GARAGE DOOR. ALL SIDE AIRBAGS ARE POPPED UP, BUT NOT FRONT AIRBAG. *DT *AS AROUND A YEAR AGO, WHEN MY DROVE HER CAR SLOWLY DUE TO HEAVY TRAFFIC, THE CAR STOPPED AND NEEDED TO TURN ON THE CAR. I AM NOT THE EXPERT BUT THINK THE ELECTRIC CONTROL SYSTEM MAY HAVE PROBLEM OF MY CAR.
Mfg Campaign: 11257227
Recall Date: Sep 22, 2019
Volvo Car Usa, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I DROVE MY CAR TO THE GARAGE AND WANT TO TURN OFF THE CAR. THE CAR SUDDENLY START TO ACCELERATE AND WENT THROUGH MY GARAGE DOOR. ALL SIDE AIRBAGS ARE POPPED UP, BUT NOT FRONT AIRBAG. *DT *AS AROUND A YEAR AGO, WHEN MY DROVE HER CAR SLOWLY DUE TO HEAVY TRAFFIC, THE CAR STOPPED AND NEEDED TO TURN ON THE CAR. I AM NOT THE EXPERT BUT THINK THE ELECTRIC CONTROL SYSTEM MAY HAVE PROBLEM OF MY CAR.
Corrective Action:
I DROVE MY CAR TO THE GARAGE AND WANT TO TURN OFF THE CAR. THE CAR SUDDENLY START TO ACCELERATE AND WENT THROUGH MY GARAGE DOOR. ALL SIDE AIRBAGS ARE POPPED UP, BUT NOT FRONT AIRBAG. *DT *AS AROUND A YEAR AGO, WHEN MY DROVE HER CAR SLOWLY DUE TO HEAVY TRAFFIC, THE CAR STOPPED AND NEEDED TO TURN ON THE CAR. I AM NOT THE EXPERT BUT THINK THE ELECTRIC CONTROL SYSTEM MAY HAVE PROBLEM OF MY CAR.
Additional Notes:
I DROVE MY CAR TO THE GARAGE AND WANT TO TURN OFF THE CAR. THE CAR SUDDENLY START TO ACCELERATE AND WENT THROUGH MY GARAGE DOOR. ALL SIDE AIRBAGS ARE POPPED UP, BUT NOT FRONT AIRBAG. *DT *AS AROUND A YEAR AGO, WHEN MY DROVE HER CAR SLOWLY DUE TO HEAVY TRAFFIC, THE CAR STOPPED AND NEEDED TO TURN ON THE CAR. I AM NOT THE EXPERT BUT THINK THE ELECTRIC CONTROL SYSTEM MAY HAVE PROBLEM OF MY CAR.
Mfg Campaign: 11257227
Recall Date: Sep 22, 2019
Volvo Car Usa, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CAR STOPPED IN THE MIDDLE OF THE ROAD WITH MY CHILD IN THE CAR; COME TO FIND OUT THEIR IS A STARTER RECALL ASSOCIATED WITH THIS YEAR MAKE AND MODEL, BUT NOT ASSOCIATED WITH MY VIN. AFTER NUMEROUS OTHER BREAK DOWNS THIS WAS CONFIRMED BY A MECHANIC THAT IT IS AN ISSUE. VOLVO STATED THEY COULD NOT FIND THE ISSUE UNLESS MY VEHICLE WAS THROWING A CODE. WHICH IT NEVER DID WHEN AND WOULD NOT ACCORDING TO THE MECHANIC DUE TO THIS ISSUE. PLEASE ASSIST ME IN GETTING THIS ISSUE FIXED UNDER THE PREVIOUS RECALL PLEASE.
Corrective Action:
MY CAR STOPPED IN THE MIDDLE OF THE ROAD WITH MY CHILD IN THE CAR; COME TO FIND OUT THEIR IS A STARTER RECALL ASSOCIATED WITH THIS YEAR MAKE AND MODEL, BUT NOT ASSOCIATED WITH MY VIN. AFTER NUMEROUS OTHER BREAK DOWNS THIS WAS CONFIRMED BY A MECHANIC THAT IT IS AN ISSUE. VOLVO STATED THEY COULD NOT FIND THE ISSUE UNLESS MY VEHICLE WAS THROWING A CODE. WHICH IT NEVER DID WHEN AND WOULD NOT ACCORDING TO THE MECHANIC DUE TO THIS ISSUE. PLEASE ASSIST ME IN GETTING THIS ISSUE FIXED UNDER THE PREVIOUS RECALL PLEASE.
Additional Notes:
MY CAR STOPPED IN THE MIDDLE OF THE ROAD WITH MY CHILD IN THE CAR; COME TO FIND OUT THEIR IS A STARTER RECALL ASSOCIATED WITH THIS YEAR MAKE AND MODEL, BUT NOT ASSOCIATED WITH MY VIN. AFTER NUMEROUS OTHER BREAK DOWNS THIS WAS CONFIRMED BY A MECHANIC THAT IT IS AN ISSUE. VOLVO STATED THEY COULD NOT FIND THE ISSUE UNLESS MY VEHICLE WAS THROWING A CODE. WHICH IT NEVER DID WHEN AND WOULD NOT ACCORDING TO THE MECHANIC DUE TO THIS ISSUE. PLEASE ASSIST ME IN GETTING THIS ISSUE FIXED UNDER THE PREVIOUS RECALL PLEASE.
Mfg Campaign: 11131164
Recall Date: Sep 25, 2018
Volvo Car Usa, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 VOLVO XC60. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO SHAKE AND THE BRAKES ENGAGED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND OCCURRED TEMPORARILY. VOLVO CARS PRINCETON (2931 BRUNSWICK PIKE, LAWRENCE TOWNSHIP, NEW JERSEY 08648) WAS MADE AWARE OF THE FAILURE. IT WAS UNKNOWN AS TO WHETHER OR NOT THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 VOLVO XC60. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO SHAKE AND THE BRAKES ENGAGED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND OCCURRED TEMPORARILY. VOLVO CARS PRINCETON (2931 BRUNSWICK PIKE, LAWRENCE TOWNSHIP, NEW JERSEY 08648) WAS MADE AWARE OF THE FAILURE. IT WAS UNKNOWN AS TO WHETHER OR NOT THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 VOLVO XC60. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO SHAKE AND THE BRAKES ENGAGED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND OCCURRED TEMPORARILY. VOLVO CARS PRINCETON (2931 BRUNSWICK PIKE, LAWRENCE TOWNSHIP, NEW JERSEY 08648) WAS MADE AWARE OF THE FAILURE. IT WAS UNKNOWN AS TO WHETHER OR NOT THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Mfg Campaign: 11119963
Recall Date: Aug 14, 2018
Volvo Car Usa, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
CITY SAFETY BRAKES FOR NO REASON. WHEN APPLYING THE BRAKES, BRAKES GRAB AND CAR LUNGES FORWARD, SOMETIME THE CITY SAFETY MESSAGE APPEARS AND OTHER TIMES IT DOES NOT. I WAS BREAKING FOR A STOP WHEN THIS HAPPENED. THOUGHT I WAS GOING TO REAR ENDED BECAUSE OF THE SUDDEN STOP. THIS HAS HAPPENED SEVERAL TIMES. HAS ME WORRIED IF WIFE IS DRIVING. DEALER SAID THERE IS NO PROBLEM, NOT SO!
Corrective Action:
CITY SAFETY BRAKES FOR NO REASON. WHEN APPLYING THE BRAKES, BRAKES GRAB AND CAR LUNGES FORWARD, SOMETIME THE CITY SAFETY MESSAGE APPEARS AND OTHER TIMES IT DOES NOT. I WAS BREAKING FOR A STOP WHEN THIS HAPPENED. THOUGHT I WAS GOING TO REAR ENDED BECAUSE OF THE SUDDEN STOP. THIS HAS HAPPENED SEVERAL TIMES. HAS ME WORRIED IF WIFE IS DRIVING. DEALER SAID THERE IS NO PROBLEM, NOT SO!
Additional Notes:
CITY SAFETY BRAKES FOR NO REASON. WHEN APPLYING THE BRAKES, BRAKES GRAB AND CAR LUNGES FORWARD, SOMETIME THE CITY SAFETY MESSAGE APPEARS AND OTHER TIMES IT DOES NOT. I WAS BREAKING FOR A STOP WHEN THIS HAPPENED. THOUGHT I WAS GOING TO REAR ENDED BECAUSE OF THE SUDDEN STOP. THIS HAS HAPPENED SEVERAL TIMES. HAS ME WORRIED IF WIFE IS DRIVING. DEALER SAID THERE IS NO PROBLEM, NOT SO!
Mfg Campaign: 11041530
Recall Date: Oct 31, 2017
Volvo Car Usa, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE REARVIEW CAMERA ON THE NEW VOLVO XC 60 2016 IS NOT RELIABLE - IT TENDS TO BECOME EXTREMELY HAZY WITH EVEN A SLIGHT RAINFALL AND PERHAPS THE POSITIONING OF THE CAMERA / THE MATERIAL USED FOR THE LENSES ARE NOT IDEAL. WE HAVE HAD 4 CARS FROM OTHER MANUFACTURERS OVER THE PAST 2-3 YEARS AND NONE OF THEIR VISUAL QUALITY DEGRADED TO THE EXTENT WE ARE SEEING IT ON THE VOLVO XC 60. I HAVE ATTACHED A COUPLE OF PICTURES SHOWING WHAT THE IMAGES LOOK LIKE AFTER A BRIEF RAINFALL.
Corrective Action:
THE REARVIEW CAMERA ON THE NEW VOLVO XC 60 2016 IS NOT RELIABLE - IT TENDS TO BECOME EXTREMELY HAZY WITH EVEN A SLIGHT RAINFALL AND PERHAPS THE POSITIONING OF THE CAMERA / THE MATERIAL USED FOR THE LENSES ARE NOT IDEAL. WE HAVE HAD 4 CARS FROM OTHER MANUFACTURERS OVER THE PAST 2-3 YEARS AND NONE OF THEIR VISUAL QUALITY DEGRADED TO THE EXTENT WE ARE SEEING IT ON THE VOLVO XC 60. I HAVE ATTACHED A COUPLE OF PICTURES SHOWING WHAT THE IMAGES LOOK LIKE AFTER A BRIEF RAINFALL.
Additional Notes:
THE REARVIEW CAMERA ON THE NEW VOLVO XC 60 2016 IS NOT RELIABLE - IT TENDS TO BECOME EXTREMELY HAZY WITH EVEN A SLIGHT RAINFALL AND PERHAPS THE POSITIONING OF THE CAMERA / THE MATERIAL USED FOR THE LENSES ARE NOT IDEAL. WE HAVE HAD 4 CARS FROM OTHER MANUFACTURERS OVER THE PAST 2-3 YEARS AND NONE OF THEIR VISUAL QUALITY DEGRADED TO THE EXTENT WE ARE SEEING IT ON THE VOLVO XC 60. I HAVE ATTACHED A COUPLE OF PICTURES SHOWING WHAT THE IMAGES LOOK LIKE AFTER A BRIEF RAINFALL.
Mfg Campaign: 10943900
Recall Date: Jan 9, 2017
Volvo Car Usa, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
ON WEDNESDAY, JUNE 8, 2016, AT 10:00 A.M., I PUT MY CAR IN PARK ON MY DRIVEWAY. MY CAR WAS STATIONARY ON MY DRIVEWAY WHEN I EXITED IT AND WENT INTO MY GARAGE. WHEN I TURNED AROUND, MY UNOCCUPIED CAR WAS COMING TOWARD ME FROM THE DRIVEWAY INTO THE GARAGE. I WAS UNABLE TO GET OUT OF THE WAY OF THE CAR AND ENDED UP PINNED BETWEEN THE LEFT WALL OF MY GARAGE, A RECYCLE CAN, AND THE CAR. FORTUNATELY, THE CAR WAS ROLLING INTO THE GARAGE IN A STRAIGHT LINE, WHICH LEFT JUST ENOUGH SPACE BETWEEN MY BODY, THE CAR, AND THE WALL; OTHERWISE, I WOULD HAVE BEEN CRUSHED AND KILLED. A LARGE RECYCLE TRASH CAN AND A LADDER STOPPED THE CAR BEFORE IT CONTINUED STRAIGHT THROUGH THE REAR GARAGE WALL AND INTO MY FAMILY ROOM WHERE MY DISABLED HUSBAND WAS SITTING. A WORKMAN ON MY PROPERTY, WHO WITNESSED THE ENTIRE EVENT, HELPED ME GET OUT OF THE SPACE BETWEEN THE WALL AND CAR AND REMOVED THE CAR FROM THE GARAGE. I MUST HAVE BEEN IN A STATE OF SHOCK FROM THE ACCIDENT BECAUSE I CANNOT REMEMBER SOME DETAILS AND MUST HAVE BEEN HIT BY THE CAR BECAUSE I STILL HAVE DAMAGE TO MY LEFT LEG AND PAIN IN MY LOWER BODY; ALSO, THE CAR HAD DAMAGE TO ITS LEFT FENDER. I VISITED MY DOCTOR REGARDING THE INJURY TO MY LEFT LEG AND THE PAIN TO THE LOWER PART OF MY BODY. MY HUSBAND NOTIFIED VOLVO ABOUT THE INCIDENT. THE COMPANY HAD THE CAR TOWED TO ITS FACILITY WHERE IT WAS RUN THROUGH A BATTERY OF TESTS. EVEN THOUGH THE COMPANY CLAIMS THAT IT FOUND NOTHING WRONG WITH THE CAR AND TOOK NO RESPONSIBILITY FOR THE INCIDENT, I THINK THAT IT IS STILL IMPORTANT TO REPORT THIS INCIDENT IN CASE IT HAPPENS TO SOMEONE ELSE IN THE FUTURE. MY UNOCCUPIED CAR MOVED FORWARD FROM A STATIONARY, PARKED POSITION. I WOULD NOT HAVE BEEN ABLE TO EXIT MY CAR IF IT WERE PLACED IN ANY OTHER GEAR THAN PARK.
Corrective Action:
ON WEDNESDAY, JUNE 8, 2016, AT 10:00 A.M., I PUT MY CAR IN PARK ON MY DRIVEWAY. MY CAR WAS STATIONARY ON MY DRIVEWAY WHEN I EXITED IT AND WENT INTO MY GARAGE. WHEN I TURNED AROUND, MY UNOCCUPIED CAR WAS COMING TOWARD ME FROM THE DRIVEWAY INTO THE GARAGE. I WAS UNABLE TO GET OUT OF THE WAY OF THE CAR AND ENDED UP PINNED BETWEEN THE LEFT WALL OF MY GARAGE, A RECYCLE CAN, AND THE CAR. FORTUNATELY, THE CAR WAS ROLLING INTO THE GARAGE IN A STRAIGHT LINE, WHICH LEFT JUST ENOUGH SPACE BETWEEN MY BODY, THE CAR, AND THE WALL; OTHERWISE, I WOULD HAVE BEEN CRUSHED AND KILLED. A LARGE RECYCLE TRASH CAN AND A LADDER STOPPED THE CAR BEFORE IT CONTINUED STRAIGHT THROUGH THE REAR GARAGE WALL AND INTO MY FAMILY ROOM WHERE MY DISABLED HUSBAND WAS SITTING. A WORKMAN ON MY PROPERTY, WHO WITNESSED THE ENTIRE EVENT, HELPED ME GET OUT OF THE SPACE BETWEEN THE WALL AND CAR AND REMOVED THE CAR FROM THE GARAGE. I MUST HAVE BEEN IN A STATE OF SHOCK FROM THE ACCIDENT BECAUSE I CANNOT REMEMBER SOME DETAILS AND MUST HAVE BEEN HIT BY THE CAR BECAUSE I STILL HAVE DAMAGE TO MY LEFT LEG AND PAIN IN MY LOWER BODY; ALSO, THE CAR HAD DAMAGE TO ITS LEFT FENDER. I VISITED MY DOCTOR REGARDING THE INJURY TO MY LEFT LEG AND THE PAIN TO THE LOWER PART OF MY BODY. MY HUSBAND NOTIFIED VOLVO ABOUT THE INCIDENT. THE COMPANY HAD THE CAR TOWED TO ITS FACILITY WHERE IT WAS RUN THROUGH A BATTERY OF TESTS. EVEN THOUGH THE COMPANY CLAIMS THAT IT FOUND NOTHING WRONG WITH THE CAR AND TOOK NO RESPONSIBILITY FOR THE INCIDENT, I THINK THAT IT IS STILL IMPORTANT TO REPORT THIS INCIDENT IN CASE IT HAPPENS TO SOMEONE ELSE IN THE FUTURE. MY UNOCCUPIED CAR MOVED FORWARD FROM A STATIONARY, PARKED POSITION. I WOULD NOT HAVE BEEN ABLE TO EXIT MY CAR IF IT WERE PLACED IN ANY OTHER GEAR THAN PARK.
Additional Notes:
ON WEDNESDAY, JUNE 8, 2016, AT 10:00 A.M., I PUT MY CAR IN PARK ON MY DRIVEWAY. MY CAR WAS STATIONARY ON MY DRIVEWAY WHEN I EXITED IT AND WENT INTO MY GARAGE. WHEN I TURNED AROUND, MY UNOCCUPIED CAR WAS COMING TOWARD ME FROM THE DRIVEWAY INTO THE GARAGE. I WAS UNABLE TO GET OUT OF THE WAY OF THE CAR AND ENDED UP PINNED BETWEEN THE LEFT WALL OF MY GARAGE, A RECYCLE CAN, AND THE CAR. FORTUNATELY, THE CAR WAS ROLLING INTO THE GARAGE IN A STRAIGHT LINE, WHICH LEFT JUST ENOUGH SPACE BETWEEN MY BODY, THE CAR, AND THE WALL; OTHERWISE, I WOULD HAVE BEEN CRUSHED AND KILLED. A LARGE RECYCLE TRASH CAN AND A LADDER STOPPED THE CAR BEFORE IT CONTINUED STRAIGHT THROUGH THE REAR GARAGE WALL AND INTO MY FAMILY ROOM WHERE MY DISABLED HUSBAND WAS SITTING. A WORKMAN ON MY PROPERTY, WHO WITNESSED THE ENTIRE EVENT, HELPED ME GET OUT OF THE SPACE BETWEEN THE WALL AND CAR AND REMOVED THE CAR FROM THE GARAGE. I MUST HAVE BEEN IN A STATE OF SHOCK FROM THE ACCIDENT BECAUSE I CANNOT REMEMBER SOME DETAILS AND MUST HAVE BEEN HIT BY THE CAR BECAUSE I STILL HAVE DAMAGE TO MY LEFT LEG AND PAIN IN MY LOWER BODY; ALSO, THE CAR HAD DAMAGE TO ITS LEFT FENDER. I VISITED MY DOCTOR REGARDING THE INJURY TO MY LEFT LEG AND THE PAIN TO THE LOWER PART OF MY BODY. MY HUSBAND NOTIFIED VOLVO ABOUT THE INCIDENT. THE COMPANY HAD THE CAR TOWED TO ITS FACILITY WHERE IT WAS RUN THROUGH A BATTERY OF TESTS. EVEN THOUGH THE COMPANY CLAIMS THAT IT FOUND NOTHING WRONG WITH THE CAR AND TOOK NO RESPONSIBILITY FOR THE INCIDENT, I THINK THAT IT IS STILL IMPORTANT TO REPORT THIS INCIDENT IN CASE IT HAPPENS TO SOMEONE ELSE IN THE FUTURE. MY UNOCCUPIED CAR MOVED FORWARD FROM A STATIONARY, PARKED POSITION. I WOULD NOT HAVE BEEN ABLE TO EXIT MY CAR IF IT WERE PLACED IN ANY OTHER GEAR THAN PARK.
Mfg Campaign: 10875450
Recall Date: Jun 20, 2016
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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