Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VW: 20UF/AUDI:20YF
Recall Date: Feb 14, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 Audi TT Roadster, TT Coupe, S3 Sedan, R8 Coupe, A3 Sedan, A3 Etron, A3 Cabriolet, 2016 Golf Sportwagen, Golf R, Golf GTI, Golf A7, and E Golf vehicles. During air bag deployment, the front passenger air bag may explode or deploy improperly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69DY, 61C1
Recall Date: Jul 27, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37M2
Recall Date: Aug 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42J5
Recall Date: Mar 6, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition while the vehicle shift lever is not in "Park." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37L5
Recall Date: Jul 11, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01C5/01C6
Recall Date: May 16, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20Y6/20Y5
Recall Date: Sep 7, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 Jetta vehicles manufactured October 31, 2015, to January 21, 2016, 2016 Passat vehicles, equipped with 1.8T engines manufactured November 13, 2015, to December 9, 2015, and 2016 Golf vehicles manufactured November 5, 2015, to November 11, 2015. In the affected vehicles, the fuel rail may detach from the cylinder head and result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15F7
Recall Date: Jun 6, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 23R1
Recall Date: Oct 26, 2015
Consumer Complaints
111 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle exhibits multiple electrical and systems faults related to the airbags, TMPS, ABS, etc, as similarly described in 07/26/2019 Volkswagen Technical Tip 97-1902TT. Vehicle interior and sunroof tray is wet in various places. These issues raise concerns as they relate to safety and drivability. Upon inspection, the plastic sunroof tray is apparently cracked in multiple places as described in 12/06/2016 Volkswagen TSB 2045403 (supersedes V601608 November 22, 2016) and referenced again in Volkswagen Update 60C7. According to dealership records, the sunroof tray was claimed repaired per Volkswagen Update 60C7. This does not seem to be true.
Corrective Action:
Vehicle exhibits multiple electrical and systems faults related to the airbags, TMPS, ABS, etc, as similarly described in 07/26/2019 Volkswagen Technical Tip 97-1902TT. Vehicle interior and sunroof tray is wet in various places. These issues raise concerns as they relate to safety and drivability. Upon inspection, the plastic sunroof tray is apparently cracked in multiple places as described in 12/06/2016 Volkswagen TSB 2045403 (supersedes V601608 November 22, 2016) and referenced again in Volkswagen Update 60C7. According to dealership records, the sunroof tray was claimed repaired per Volkswagen Update 60C7. This does not seem to be true.
Additional Notes:
Vehicle exhibits multiple electrical and systems faults related to the airbags, TMPS, ABS, etc, as similarly described in 07/26/2019 Volkswagen Technical Tip 97-1902TT. Vehicle interior and sunroof tray is wet in various places. These issues raise concerns as they relate to safety and drivability. Upon inspection, the plastic sunroof tray is apparently cracked in multiple places as described in 12/06/2016 Volkswagen TSB 2045403 (supersedes V601608 November 22, 2016) and referenced again in Volkswagen Update 60C7. According to dealership records, the sunroof tray was claimed repaired per Volkswagen Update 60C7. This does not seem to be true.
Mfg Campaign: 11497479
Recall Date: Dec 14, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle exhibits multiple electrical and systems faults related to the airbags, TMPS, ABS, etc, as similarly described in 07/26/2019 Volkswagen Technical Tip 97-1902TT. Vehicle interior and sunroof tray is wet in various places. These issues raise concerns as they relate to safety and drivability. Upon inspection, the plastic sunroof tray is apparently cracked in multiple places as described in 12/06/2016 Volkswagen TSB 2045403 (supersedes V601608 November 22, 2016) and referenced again in Volkswagen Update 60C7. According to dealership records, the sunroof tray was claimed repaired per Volkswagen Update 60C7. This does not seem to be true.
Corrective Action:
Vehicle exhibits multiple electrical and systems faults related to the airbags, TMPS, ABS, etc, as similarly described in 07/26/2019 Volkswagen Technical Tip 97-1902TT. Vehicle interior and sunroof tray is wet in various places. These issues raise concerns as they relate to safety and drivability. Upon inspection, the plastic sunroof tray is apparently cracked in multiple places as described in 12/06/2016 Volkswagen TSB 2045403 (supersedes V601608 November 22, 2016) and referenced again in Volkswagen Update 60C7. According to dealership records, the sunroof tray was claimed repaired per Volkswagen Update 60C7. This does not seem to be true.
Additional Notes:
Vehicle exhibits multiple electrical and systems faults related to the airbags, TMPS, ABS, etc, as similarly described in 07/26/2019 Volkswagen Technical Tip 97-1902TT. Vehicle interior and sunroof tray is wet in various places. These issues raise concerns as they relate to safety and drivability. Upon inspection, the plastic sunroof tray is apparently cracked in multiple places as described in 12/06/2016 Volkswagen TSB 2045403 (supersedes V601608 November 22, 2016) and referenced again in Volkswagen Update 60C7. According to dealership records, the sunroof tray was claimed repaired per Volkswagen Update 60C7. This does not seem to be true.
Mfg Campaign: 11497479
Recall Date: Dec 14, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel leaking and pooling from the rear right tire well. Tire well saturated with fuel. Occurs after engine hesitation at high speeds, similar to running out of gas. Opening the gas cap causes some fuel splashing around the opening and gurgling and hissing sounds. Difficulty re-fueling after incident, gas pump keeps shutting off. Fuel siphon pump was tested, and vehicle has been inspected by dealership, problem is not reproducible on demand. No warning lamps turn on.
Corrective Action:
Fuel leaking and pooling from the rear right tire well. Tire well saturated with fuel. Occurs after engine hesitation at high speeds, similar to running out of gas. Opening the gas cap causes some fuel splashing around the opening and gurgling and hissing sounds. Difficulty re-fueling after incident, gas pump keeps shutting off. Fuel siphon pump was tested, and vehicle has been inspected by dealership, problem is not reproducible on demand. No warning lamps turn on.
Additional Notes:
Fuel leaking and pooling from the rear right tire well. Tire well saturated with fuel. Occurs after engine hesitation at high speeds, similar to running out of gas. Opening the gas cap causes some fuel splashing around the opening and gurgling and hissing sounds. Difficulty re-fueling after incident, gas pump keeps shutting off. Fuel siphon pump was tested, and vehicle has been inspected by dealership, problem is not reproducible on demand. No warning lamps turn on.
Mfg Campaign: 11490211
Recall Date: Oct 20, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Takata recall. The contact owns a 2016 Volkswagen Golf. The contact received notification of NHTSA Campaign Number: 22V543000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
Takata recall. The contact owns a 2016 Volkswagen Golf. The contact received notification of NHTSA Campaign Number: 22V543000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
Takata recall. The contact owns a 2016 Volkswagen Golf. The contact received notification of NHTSA Campaign Number: 22V543000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11488155
Recall Date: Oct 6, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
While driving car on highway heard a loud boom from rear right side. Stopped car and inspected, but no obvious damage. Resumed driving, and began hearing a repeated squeaking noise and some body lean in corners. Took vehicle to tire shop, where they removed right rear tire and found the right rear spring had snapped at the mounting location near the top of the spring. The attached photo of the spring suggests the mount may have been defective. Dealer confirmed spring damage and is now replacing both rear springs. However, no coverage of the damaged part even though multiple 2016 VW Golf’s have been recalled for rear spring issues.
Corrective Action:
While driving car on highway heard a loud boom from rear right side. Stopped car and inspected, but no obvious damage. Resumed driving, and began hearing a repeated squeaking noise and some body lean in corners. Took vehicle to tire shop, where they removed right rear tire and found the right rear spring had snapped at the mounting location near the top of the spring. The attached photo of the spring suggests the mount may have been defective. Dealer confirmed spring damage and is now replacing both rear springs. However, no coverage of the damaged part even though multiple 2016 VW Golf’s have been recalled for rear spring issues.
Additional Notes:
While driving car on highway heard a loud boom from rear right side. Stopped car and inspected, but no obvious damage. Resumed driving, and began hearing a repeated squeaking noise and some body lean in corners. Took vehicle to tire shop, where they removed right rear tire and found the right rear spring had snapped at the mounting location near the top of the spring. The attached photo of the spring suggests the mount may have been defective. Dealer confirmed spring damage and is now replacing both rear springs. However, no coverage of the damaged part even though multiple 2016 VW Golf’s have been recalled for rear spring issues.
Mfg Campaign: 11484279
Recall Date: Sep 13, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
At 80. 7k miles the car began to smell heavily of gasoline and I found gasoline leaking from the back right bumper just in front of the tire. I took the car to the dealership the next day and today they've told me that it could be a number of parts but what we have on order is the evap canister and the n80 purge valve. If this does not fix it then it is the entire gas tank, very expensive. There were no warning lamps and this issue was reproduced at the dealership. They've told me there's no recalls or warranties but I have read that many other people in the local VW group have had this issue. Volkswagen needs to own up to their previous emissions hang-ups.
Corrective Action:
At 80. 7k miles the car began to smell heavily of gasoline and I found gasoline leaking from the back right bumper just in front of the tire. I took the car to the dealership the next day and today they've told me that it could be a number of parts but what we have on order is the evap canister and the n80 purge valve. If this does not fix it then it is the entire gas tank, very expensive. There were no warning lamps and this issue was reproduced at the dealership. They've told me there's no recalls or warranties but I have read that many other people in the local VW group have had this issue. Volkswagen needs to own up to their previous emissions hang-ups.
Additional Notes:
At 80. 7k miles the car began to smell heavily of gasoline and I found gasoline leaking from the back right bumper just in front of the tire. I took the car to the dealership the next day and today they've told me that it could be a number of parts but what we have on order is the evap canister and the n80 purge valve. If this does not fix it then it is the entire gas tank, very expensive. There were no warning lamps and this issue was reproduced at the dealership. They've told me there's no recalls or warranties but I have read that many other people in the local VW group have had this issue. Volkswagen needs to own up to their previous emissions hang-ups.
Mfg Campaign: 11482782
Recall Date: Sep 3, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving my 2016 Volkswagen Golf on a roadtrip from Pennsylvania to North Carolina on 8/13. I did the 60k mile service and had my mechanic do a safety check before the roadtrip. I spent the night of 8/13 in Richmond, VA. I went to put gas in the car the next day and it was not taking the gas instead it was propelling it out of the car. The gas station attendant managed to get some gas in the tank and chalked it up to the new pumps. I stopped in NC to get more gas and none would go in. I noticed there was gas coming out of the car on the passenger side, right behind the rear tire. I had to get the car towed to my destination in NC. A dealer in NC looked at the car and diagnosed that there was a problem with the evap system. They tried this "to start with the remedy of the fuel issue on the golf we will need to start by replacing the charcoal canister -AND LDP valve (one unit) N80 purge valve. Now if it came down to replacing that fuel tank (a rough idea) there may be some additional parts we could need with replacement of the tank because it is an updated unit compared to the original. that is a big job, the rear subframe does need to be removed and in doing so the car will need to be aligned afterwards. you could be looking at an additional..." At no part in the journey were there any warning lights that indicated something was wrong with the car. Others here have pointed out that there was a recall for the EVAP system for this model and year of car. https://auto-recalls.justia.com/volkswagen/gti/2016/16v647000/ Like others I called VW Customer Care and they told me that my vehicle was not covered under any current recall and they would not confirm the 2016 recall happened at all.
Corrective Action:
I was driving my 2016 Volkswagen Golf on a roadtrip from Pennsylvania to North Carolina on 8/13. I did the 60k mile service and had my mechanic do a safety check before the roadtrip. I spent the night of 8/13 in Richmond, VA. I went to put gas in the car the next day and it was not taking the gas instead it was propelling it out of the car. The gas station attendant managed to get some gas in the tank and chalked it up to the new pumps. I stopped in NC to get more gas and none would go in. I noticed there was gas coming out of the car on the passenger side, right behind the rear tire. I had to get the car towed to my destination in NC. A dealer in NC looked at the car and diagnosed that there was a problem with the evap system. They tried this "to start with the remedy of the fuel issue on the golf we will need to start by replacing the charcoal canister -AND LDP valve (one unit) N80 purge valve. Now if it came down to replacing that fuel tank (a rough idea) there may be some additional parts we could need with replacement of the tank because it is an updated unit compared to the original. that is a big job, the rear subframe does need to be removed and in doing so the car will need to be aligned afterwards. you could be looking at an additional..." At no part in the journey were there any warning lights that indicated something was wrong with the car. Others here have pointed out that there was a recall for the EVAP system for this model and year of car. https://auto-recalls.justia.com/volkswagen/gti/2016/16v647000/ Like others I called VW Customer Care and they told me that my vehicle was not covered under any current recall and they would not confirm the 2016 recall happened at all.
Additional Notes:
I was driving my 2016 Volkswagen Golf on a roadtrip from Pennsylvania to North Carolina on 8/13. I did the 60k mile service and had my mechanic do a safety check before the roadtrip. I spent the night of 8/13 in Richmond, VA. I went to put gas in the car the next day and it was not taking the gas instead it was propelling it out of the car. The gas station attendant managed to get some gas in the tank and chalked it up to the new pumps. I stopped in NC to get more gas and none would go in. I noticed there was gas coming out of the car on the passenger side, right behind the rear tire. I had to get the car towed to my destination in NC. A dealer in NC looked at the car and diagnosed that there was a problem with the evap system. They tried this "to start with the remedy of the fuel issue on the golf we will need to start by replacing the charcoal canister -AND LDP valve (one unit) N80 purge valve. Now if it came down to replacing that fuel tank (a rough idea) there may be some additional parts we could need with replacement of the tank because it is an updated unit compared to the original. that is a big job, the rear subframe does need to be removed and in doing so the car will need to be aligned afterwards. you could be looking at an additional..." At no part in the journey were there any warning lights that indicated something was wrong with the car. Others here have pointed out that there was a recall for the EVAP system for this model and year of car. https://auto-recalls.justia.com/volkswagen/gti/2016/16v647000/ Like others I called VW Customer Care and they told me that my vehicle was not covered under any current recall and they would not confirm the 2016 recall happened at all.
Mfg Campaign: 11482655
Recall Date: Sep 2, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
at 80.7k miles the car began to smell heavily of gasoline and I found gasoline leaking from the back right bumper just in front of the tire. I took the car to the dealership the next day and today they've told me that it could be a number of parts but what we have on order is the EVAP cannister and the N80 purge valve. If this does not fix it then it is the entire gas tank, very expensive. There were NO warning lamps and this issue was reproduced at the dealership. They've told me there's no recalls or warranties but I have read that many other people in the MK7 group have had this issue. Volkswagen needs to own up to their previous emissions hang-ups
Corrective Action:
at 80.7k miles the car began to smell heavily of gasoline and I found gasoline leaking from the back right bumper just in front of the tire. I took the car to the dealership the next day and today they've told me that it could be a number of parts but what we have on order is the EVAP cannister and the N80 purge valve. If this does not fix it then it is the entire gas tank, very expensive. There were NO warning lamps and this issue was reproduced at the dealership. They've told me there's no recalls or warranties but I have read that many other people in the MK7 group have had this issue. Volkswagen needs to own up to their previous emissions hang-ups
Additional Notes:
at 80.7k miles the car began to smell heavily of gasoline and I found gasoline leaking from the back right bumper just in front of the tire. I took the car to the dealership the next day and today they've told me that it could be a number of parts but what we have on order is the EVAP cannister and the N80 purge valve. If this does not fix it then it is the entire gas tank, very expensive. There were NO warning lamps and this issue was reproduced at the dealership. They've told me there's no recalls or warranties but I have read that many other people in the MK7 group have had this issue. Volkswagen needs to own up to their previous emissions hang-ups
Mfg Campaign: 11480310
Recall Date: Aug 20, 2022
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
at 80.7k miles the car began to smell heavily of gasoline and I found gasoline leaking from the back right bumper just in front of the tire. I took the car to the dealership the next day and today they've told me that it could be a number of parts but what we have on order is the EVAP cannister and the N80 purge valve. If this does not fix it then it is the entire gas tank, very expensive. There were NO warning lamps and this issue was reproduced at the dealership. They've told me there's no recalls or warranties but I have read that many other people in the MK7 group have had this issue. Volkswagen needs to own up to their previous emissions hang-ups
Corrective Action:
at 80.7k miles the car began to smell heavily of gasoline and I found gasoline leaking from the back right bumper just in front of the tire. I took the car to the dealership the next day and today they've told me that it could be a number of parts but what we have on order is the EVAP cannister and the N80 purge valve. If this does not fix it then it is the entire gas tank, very expensive. There were NO warning lamps and this issue was reproduced at the dealership. They've told me there's no recalls or warranties but I have read that many other people in the MK7 group have had this issue. Volkswagen needs to own up to their previous emissions hang-ups
Additional Notes:
at 80.7k miles the car began to smell heavily of gasoline and I found gasoline leaking from the back right bumper just in front of the tire. I took the car to the dealership the next day and today they've told me that it could be a number of parts but what we have on order is the EVAP cannister and the N80 purge valve. If this does not fix it then it is the entire gas tank, very expensive. There were NO warning lamps and this issue was reproduced at the dealership. They've told me there's no recalls or warranties but I have read that many other people in the MK7 group have had this issue. Volkswagen needs to own up to their previous emissions hang-ups
Mfg Campaign: 11480310
Recall Date: Aug 20, 2022
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Potential Consequences:
I am having the same safety issue that is outlined in this safety recall: https://static.nhtsa.gov/odi/tsbs/2022/MC-10206794-0001.pdf However, Volkswagen says that my VIN number is not included. Pictures: https://imgur.com/a/TKfal3R I would like my car included in this safety recall. The foil cracked initially from a manufacturing defect and has now cut me to the point of bleeding multiple times.
Corrective Action:
I am having the same safety issue that is outlined in this safety recall: https://static.nhtsa.gov/odi/tsbs/2022/MC-10206794-0001.pdf However, Volkswagen says that my VIN number is not included. Pictures: https://imgur.com/a/TKfal3R I would like my car included in this safety recall. The foil cracked initially from a manufacturing defect and has now cut me to the point of bleeding multiple times.
Additional Notes:
I am having the same safety issue that is outlined in this safety recall: https://static.nhtsa.gov/odi/tsbs/2022/MC-10206794-0001.pdf However, Volkswagen says that my VIN number is not included. Pictures: https://imgur.com/a/TKfal3R I would like my car included in this safety recall. The foil cracked initially from a manufacturing defect and has now cut me to the point of bleeding multiple times.
Mfg Campaign: 11480145
Recall Date: Aug 19, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
Water Pump Failed twice
Corrective Action:
Water Pump Failed twice
Additional Notes:
Water Pump Failed twice
Mfg Campaign: 11478891
Recall Date: Aug 11, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On two occasions, warning messages appeared on the dash indicating that multiple government-mandated safety systems -- including airbags, ABS, ESC, and tire pressure monitoring -- were disabled. On first occasion, vehicle was traveling at approximately 30 mph. Dealer was unable to find the source of the problem. On second occasion, vehicle was traveling at approximately 65 mph on the freeway. This is an extremely serious safety problem. Key safety systems that are federally mandated fail without warning during normal vehicle operation.
Corrective Action:
On two occasions, warning messages appeared on the dash indicating that multiple government-mandated safety systems -- including airbags, ABS, ESC, and tire pressure monitoring -- were disabled. On first occasion, vehicle was traveling at approximately 30 mph. Dealer was unable to find the source of the problem. On second occasion, vehicle was traveling at approximately 65 mph on the freeway. This is an extremely serious safety problem. Key safety systems that are federally mandated fail without warning during normal vehicle operation.
Additional Notes:
On two occasions, warning messages appeared on the dash indicating that multiple government-mandated safety systems -- including airbags, ABS, ESC, and tire pressure monitoring -- were disabled. On first occasion, vehicle was traveling at approximately 30 mph. Dealer was unable to find the source of the problem. On second occasion, vehicle was traveling at approximately 65 mph on the freeway. This is an extremely serious safety problem. Key safety systems that are federally mandated fail without warning during normal vehicle operation.
Mfg Campaign: 11476454
Recall Date: Jul 29, 2022
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On two occasions, warning messages appeared on the dash indicating that multiple government-mandated safety systems -- including airbags, ABS, ESC, and tire pressure monitoring -- were disabled. On first occasion, vehicle was traveling at approximately 30 mph. Dealer was unable to find the source of the problem. On second occasion, vehicle was traveling at approximately 65 mph on the freeway. This is an extremely serious safety problem. Key safety systems that are federally mandated fail without warning during normal vehicle operation.
Corrective Action:
On two occasions, warning messages appeared on the dash indicating that multiple government-mandated safety systems -- including airbags, ABS, ESC, and tire pressure monitoring -- were disabled. On first occasion, vehicle was traveling at approximately 30 mph. Dealer was unable to find the source of the problem. On second occasion, vehicle was traveling at approximately 65 mph on the freeway. This is an extremely serious safety problem. Key safety systems that are federally mandated fail without warning during normal vehicle operation.
Additional Notes:
On two occasions, warning messages appeared on the dash indicating that multiple government-mandated safety systems -- including airbags, ABS, ESC, and tire pressure monitoring -- were disabled. On first occasion, vehicle was traveling at approximately 30 mph. Dealer was unable to find the source of the problem. On second occasion, vehicle was traveling at approximately 65 mph on the freeway. This is an extremely serious safety problem. Key safety systems that are federally mandated fail without warning during normal vehicle operation.
Mfg Campaign: 11476454
Recall Date: Jul 29, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The car had a few hiccup on the freeway. Eventually the car had a strong gas smell, did not allow to add/fill up gas and was leaking gas at the back of the car. The car could have caught fire without us knowing. The problem was reproduced and known to the dealers. The second dealer Hewlett had seen another 3 cars with same issue as my car! Please see all invoices showing the parts and issues with car. suction pump in the fuel tank, fuel pump gasket, purge valve, evap canister, N80 valve. There is a recall for same issue but my car was never recalled! Recall 16V647000 Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system. Recall 16V647000 Consequence As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire. Recall 16V647000 Solution Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5.
Corrective Action:
The car had a few hiccup on the freeway. Eventually the car had a strong gas smell, did not allow to add/fill up gas and was leaking gas at the back of the car. The car could have caught fire without us knowing. The problem was reproduced and known to the dealers. The second dealer Hewlett had seen another 3 cars with same issue as my car! Please see all invoices showing the parts and issues with car. suction pump in the fuel tank, fuel pump gasket, purge valve, evap canister, N80 valve. There is a recall for same issue but my car was never recalled! Recall 16V647000 Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system. Recall 16V647000 Consequence As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire. Recall 16V647000 Solution Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5.
Additional Notes:
The car had a few hiccup on the freeway. Eventually the car had a strong gas smell, did not allow to add/fill up gas and was leaking gas at the back of the car. The car could have caught fire without us knowing. The problem was reproduced and known to the dealers. The second dealer Hewlett had seen another 3 cars with same issue as my car! Please see all invoices showing the parts and issues with car. suction pump in the fuel tank, fuel pump gasket, purge valve, evap canister, N80 valve. There is a recall for same issue but my car was never recalled! Recall 16V647000 Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system. Recall 16V647000 Consequence As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire. Recall 16V647000 Solution Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5.
Mfg Campaign: 11474603
Recall Date: Jul 18, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The car had a few hiccup on the freeway. Eventually the car had a strong gas smell, did not allow to add/fill up gas and was leaking gas at the back of the car. The car could have caught fire without us knowing. The problem was reproduced and known to the dealers. The second dealer Hewlett had seen another 3 cars with same issue as my car! Please see all invoices showing the parts and issues with car. suction pump in the fuel tank, fuel pump gasket, purge valve, evap canister, N80 valve. There is a recall for same issue but my car was never recalled! Recall 16V647000 Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system. Recall 16V647000 Consequence As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire. Recall 16V647000 Solution Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5.
Corrective Action:
The car had a few hiccup on the freeway. Eventually the car had a strong gas smell, did not allow to add/fill up gas and was leaking gas at the back of the car. The car could have caught fire without us knowing. The problem was reproduced and known to the dealers. The second dealer Hewlett had seen another 3 cars with same issue as my car! Please see all invoices showing the parts and issues with car. suction pump in the fuel tank, fuel pump gasket, purge valve, evap canister, N80 valve. There is a recall for same issue but my car was never recalled! Recall 16V647000 Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system. Recall 16V647000 Consequence As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire. Recall 16V647000 Solution Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5.
Additional Notes:
The car had a few hiccup on the freeway. Eventually the car had a strong gas smell, did not allow to add/fill up gas and was leaking gas at the back of the car. The car could have caught fire without us knowing. The problem was reproduced and known to the dealers. The second dealer Hewlett had seen another 3 cars with same issue as my car! Please see all invoices showing the parts and issues with car. suction pump in the fuel tank, fuel pump gasket, purge valve, evap canister, N80 valve. There is a recall for same issue but my car was never recalled! Recall 16V647000 Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system. Recall 16V647000 Consequence As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire. Recall 16V647000 Solution Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5.
Mfg Campaign: 11474603
Recall Date: Jul 18, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
EPC light comes on whenever turbo is engages, loss of power (no turbo). EPC light goes off when car is restarted, back on after a few minutes of driving. Error codes indicate turbo issues. Vehicle has 40K odometer mikes. Chat forums have numerous similar reports from other owners. Seems to be a known turbo issue with early MK7 GTIs
Corrective Action:
EPC light comes on whenever turbo is engages, loss of power (no turbo). EPC light goes off when car is restarted, back on after a few minutes of driving. Error codes indicate turbo issues. Vehicle has 40K odometer mikes. Chat forums have numerous similar reports from other owners. Seems to be a known turbo issue with early MK7 GTIs
Additional Notes:
EPC light comes on whenever turbo is engages, loss of power (no turbo). EPC light goes off when car is restarted, back on after a few minutes of driving. Error codes indicate turbo issues. Vehicle has 40K odometer mikes. Chat forums have numerous similar reports from other owners. Seems to be a known turbo issue with early MK7 GTIs
Mfg Campaign: 11469525
Recall Date: Jun 16, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
At 49,086, our 2016 Volkswagen Golf developed a leak in the thermostat assembly housing. The Volkswagen dealership, Elk Grove Volkswagen in Elk Grove, CA, strongly recommended the replacement of the thermostat assembly housing which included replacement of the thermostat assembly housing, the thermostat itself, a gasket, the replacement of the coolant. Failure to do so would result in the engine overheating and potential damage to the engine. Looking quickly online, I found several forums which discussed this specific problem: https://www.vwvortex.com/threads/thermostat-housing-leaking-again-after-recall-done-in-2018.9458318/ https://www.golfmk7.com/forums/index.php?threads/failed-thermostat-housing-coolant-loss-info-gathering.368847/ A low coolant warning light was on, however there were no visable leaks underneath the car. The following is a ibetter description of the problem, taken from the golfmk7 website: “Coolant will slowly seep out of a weep hole on the underside of the thermostat housing. It doesn't seem to be enough to ever leave a puddle but slight residue may be seen under the thermostat housing and possibly on the oil pan. The loss of coolant often trips the low coolant warning if the level isn't maintained. Depending on the size of the leak, the coolant drop can either be gradual or catastrophic. Loss of coolant has also been linked to the water pump failing. Furthermore, the accessory bracket gasket can leak hot oil down onto the thermostat housing (even after repair) which can cause failure.“ The service was completed today, 02/16/2022.
Corrective Action:
At 49,086, our 2016 Volkswagen Golf developed a leak in the thermostat assembly housing. The Volkswagen dealership, Elk Grove Volkswagen in Elk Grove, CA, strongly recommended the replacement of the thermostat assembly housing which included replacement of the thermostat assembly housing, the thermostat itself, a gasket, the replacement of the coolant. Failure to do so would result in the engine overheating and potential damage to the engine. Looking quickly online, I found several forums which discussed this specific problem: https://www.vwvortex.com/threads/thermostat-housing-leaking-again-after-recall-done-in-2018.9458318/ https://www.golfmk7.com/forums/index.php?threads/failed-thermostat-housing-coolant-loss-info-gathering.368847/ A low coolant warning light was on, however there were no visable leaks underneath the car. The following is a ibetter description of the problem, taken from the golfmk7 website: “Coolant will slowly seep out of a weep hole on the underside of the thermostat housing. It doesn't seem to be enough to ever leave a puddle but slight residue may be seen under the thermostat housing and possibly on the oil pan. The loss of coolant often trips the low coolant warning if the level isn't maintained. Depending on the size of the leak, the coolant drop can either be gradual or catastrophic. Loss of coolant has also been linked to the water pump failing. Furthermore, the accessory bracket gasket can leak hot oil down onto the thermostat housing (even after repair) which can cause failure.“ The service was completed today, 02/16/2022.
Additional Notes:
At 49,086, our 2016 Volkswagen Golf developed a leak in the thermostat assembly housing. The Volkswagen dealership, Elk Grove Volkswagen in Elk Grove, CA, strongly recommended the replacement of the thermostat assembly housing which included replacement of the thermostat assembly housing, the thermostat itself, a gasket, the replacement of the coolant. Failure to do so would result in the engine overheating and potential damage to the engine. Looking quickly online, I found several forums which discussed this specific problem: https://www.vwvortex.com/threads/thermostat-housing-leaking-again-after-recall-done-in-2018.9458318/ https://www.golfmk7.com/forums/index.php?threads/failed-thermostat-housing-coolant-loss-info-gathering.368847/ A low coolant warning light was on, however there were no visable leaks underneath the car. The following is a ibetter description of the problem, taken from the golfmk7 website: “Coolant will slowly seep out of a weep hole on the underside of the thermostat housing. It doesn't seem to be enough to ever leave a puddle but slight residue may be seen under the thermostat housing and possibly on the oil pan. The loss of coolant often trips the low coolant warning if the level isn't maintained. Depending on the size of the leak, the coolant drop can either be gradual or catastrophic. Loss of coolant has also been linked to the water pump failing. Furthermore, the accessory bracket gasket can leak hot oil down onto the thermostat housing (even after repair) which can cause failure.“ The service was completed today, 02/16/2022.
Mfg Campaign: 11452318
Recall Date: Feb 16, 2022
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Leaking coolant due to thermostat housing breaking
Corrective Action:
Leaking coolant due to thermostat housing breaking
Additional Notes:
Leaking coolant due to thermostat housing breaking
Mfg Campaign: 11446672
Recall Date: Jan 7, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
If I try to refill the gas tank, it will spill the gas back at me. And when I got home it was pouring gas to the floor. I’ve read is the suction pump but for some reason my car is not listed on this recall and is happening to me now. Is very dangerous because is gasoline pouring in the ground plus I can’t put any more gasoline in the tank. It just won’t let me. I have videos of the problem. Tried contacting VW dealers but they told me that there’s no recall on this for my vehicle. Online there’s a recall for this exact same problem and my car has it. I don’t want my car to catch fire or something.
Corrective Action:
If I try to refill the gas tank, it will spill the gas back at me. And when I got home it was pouring gas to the floor. I’ve read is the suction pump but for some reason my car is not listed on this recall and is happening to me now. Is very dangerous because is gasoline pouring in the ground plus I can’t put any more gasoline in the tank. It just won’t let me. I have videos of the problem. Tried contacting VW dealers but they told me that there’s no recall on this for my vehicle. Online there’s a recall for this exact same problem and my car has it. I don’t want my car to catch fire or something.
Additional Notes:
If I try to refill the gas tank, it will spill the gas back at me. And when I got home it was pouring gas to the floor. I’ve read is the suction pump but for some reason my car is not listed on this recall and is happening to me now. Is very dangerous because is gasoline pouring in the ground plus I can’t put any more gasoline in the tank. It just won’t let me. I have videos of the problem. Tried contacting VW dealers but they told me that there’s no recall on this for my vehicle. Online there’s a recall for this exact same problem and my car has it. I don’t want my car to catch fire or something.
Mfg Campaign: 11443427
Recall Date: Dec 11, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While parked the gas tank started leaking gas from rear passenger-side wheel well.
Corrective Action:
While parked the gas tank started leaking gas from rear passenger-side wheel well.
Additional Notes:
While parked the gas tank started leaking gas from rear passenger-side wheel well.
Mfg Campaign: 11441391
Recall Date: Nov 22, 2021
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