TOYOTA HIGHLANDER 2019

Complete listing of complaints and recalls for this vehicle

436
Complaints
6
Recalls

Complaints & Recalls

436 Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 20V682000 SAFETY RECALL
1.5M Vehicles Affected
Recall Date: Nov 4, 2020
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 20TA02, 20LA01
Notice Date: Jan 21, 2021
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 20V012000 SAFETY RECALL
1.8M Vehicles Affected
Recall Date: Jan 13, 2020
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 20TB02/20TA02/20LB01
Notice Date: May 1, 2020
Recall Date: Jan 13, 2020
Gulf States Toyota, Inc.
NHTSA Campaign: 19V244000 SAFETY RECALL
3.6K Vehicles Affected
Recall Date: Mar 27, 2019
Safety Issue:

Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Potential Risk:
If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
FREE Recall Solution:
GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 19R1
Notice Date: May 24, 2019
Recall Date: Mar 27, 2019

Consumer Complaints

436 Complaints
Toyota Motor Corporation
Campaign: 11317214 Other
Mar 10, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

RECEIVED NOTICE FROM TOYOTA, VEHICLE MAY STALL WHILE DRIVING INCREASING THE RISK OF A CRASH..IAM AFRAID TO DRIVE THIS ON A HIGHWAY, ARE THEY SUPPOSE TO GIVE YOU A LOANER? NO ACCIDENTS YET

Corrective Action:

RECEIVED NOTICE FROM TOYOTA, VEHICLE MAY STALL WHILE DRIVING INCREASING THE RISK OF A CRASH..IAM AFRAID TO DRIVE THIS ON A HIGHWAY, ARE THEY SUPPOSE TO GIVE YOU A LOANER? NO ACCIDENTS YET

Additional Notes:

RECEIVED NOTICE FROM TOYOTA, VEHICLE MAY STALL WHILE DRIVING INCREASING THE RISK OF A CRASH..IAM AFRAID TO DRIVE THIS ON A HIGHWAY, ARE THEY SUPPOSE TO GIVE YOU A LOANER? NO ACCIDENTS YET

Manufacturer: TOYOTA
Mfg Campaign: 11317214
Notice Date: Mar 10, 2020
Recall Date: Mar 10, 2020
Toyota Motor Corporation
Campaign: 11316175 Other
Mar 4, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

VEHICLE INTERMITTENTLY CHUGS AND STALLS AT LOW SPEEDS. WHICH RESULTS IN POOR FUEL MILEAGE. VEHICLE HAS ALSO STALLED 3 OTHER OCCASIONS WITHOUT CHUGGING AND NOT IN MOTION, ALL 3 TIMES WAS WHILE AT A STOP LIGHT OR WHILE ATTEMPTING TO TURN. LOOSES POWER WITHOUT ENGINE MIL LIGHT DEALERSHIP INDICATED THE HYBRID SYSTEM HAS OVERHEATED 4 TIMES WITH NO ABILITY TO DUPLICATE. VEHICLE ALSO HAS HAD THE STEREO FLIP THROUGH NUMEROUS SCREENS WITHOUT BEING TOUCHED. AT ONE POINT WHEN IT STALLED THE VEHICLE STATED ' HYBRID SYSTEM INACTIVE ,PARK SAFELY', BUT IT WAS IN AN INTERSECTION. LUCKILY IT RESTARTED AND WAS ABLE TO MOVE BEFORE AN ACCIDENT OCCURRED.

Corrective Action:

VEHICLE INTERMITTENTLY CHUGS AND STALLS AT LOW SPEEDS. WHICH RESULTS IN POOR FUEL MILEAGE. VEHICLE HAS ALSO STALLED 3 OTHER OCCASIONS WITHOUT CHUGGING AND NOT IN MOTION, ALL 3 TIMES WAS WHILE AT A STOP LIGHT OR WHILE ATTEMPTING TO TURN. LOOSES POWER WITHOUT ENGINE MIL LIGHT DEALERSHIP INDICATED THE HYBRID SYSTEM HAS OVERHEATED 4 TIMES WITH NO ABILITY TO DUPLICATE. VEHICLE ALSO HAS HAD THE STEREO FLIP THROUGH NUMEROUS SCREENS WITHOUT BEING TOUCHED. AT ONE POINT WHEN IT STALLED THE VEHICLE STATED ' HYBRID SYSTEM INACTIVE ,PARK SAFELY', BUT IT WAS IN AN INTERSECTION. LUCKILY IT RESTARTED AND WAS ABLE TO MOVE BEFORE AN ACCIDENT OCCURRED.

Additional Notes:

VEHICLE INTERMITTENTLY CHUGS AND STALLS AT LOW SPEEDS. WHICH RESULTS IN POOR FUEL MILEAGE. VEHICLE HAS ALSO STALLED 3 OTHER OCCASIONS WITHOUT CHUGGING AND NOT IN MOTION, ALL 3 TIMES WAS WHILE AT A STOP LIGHT OR WHILE ATTEMPTING TO TURN. LOOSES POWER WITHOUT ENGINE MIL LIGHT DEALERSHIP INDICATED THE HYBRID SYSTEM HAS OVERHEATED 4 TIMES WITH NO ABILITY TO DUPLICATE. VEHICLE ALSO HAS HAD THE STEREO FLIP THROUGH NUMEROUS SCREENS WITHOUT BEING TOUCHED. AT ONE POINT WHEN IT STALLED THE VEHICLE STATED ' HYBRID SYSTEM INACTIVE ,PARK SAFELY', BUT IT WAS IN AN INTERSECTION. LUCKILY IT RESTARTED AND WAS ABLE TO MOVE BEFORE AN ACCIDENT OCCURRED.

Manufacturer: TOYOTA
Mfg Campaign: 11316175
Notice Date: Mar 4, 2020
Recall Date: Mar 4, 2020
Toyota Motor Corporation
Campaign: 11316175 Other
Mar 4, 2020
Defect Description:

ENGINE

Potential Consequences:

VEHICLE INTERMITTENTLY CHUGS AND STALLS AT LOW SPEEDS. WHICH RESULTS IN POOR FUEL MILEAGE. VEHICLE HAS ALSO STALLED 3 OTHER OCCASIONS WITHOUT CHUGGING AND NOT IN MOTION, ALL 3 TIMES WAS WHILE AT A STOP LIGHT OR WHILE ATTEMPTING TO TURN. LOOSES POWER WITHOUT ENGINE MIL LIGHT DEALERSHIP INDICATED THE HYBRID SYSTEM HAS OVERHEATED 4 TIMES WITH NO ABILITY TO DUPLICATE. VEHICLE ALSO HAS HAD THE STEREO FLIP THROUGH NUMEROUS SCREENS WITHOUT BEING TOUCHED. AT ONE POINT WHEN IT STALLED THE VEHICLE STATED ' HYBRID SYSTEM INACTIVE ,PARK SAFELY', BUT IT WAS IN AN INTERSECTION. LUCKILY IT RESTARTED AND WAS ABLE TO MOVE BEFORE AN ACCIDENT OCCURRED.

Corrective Action:

VEHICLE INTERMITTENTLY CHUGS AND STALLS AT LOW SPEEDS. WHICH RESULTS IN POOR FUEL MILEAGE. VEHICLE HAS ALSO STALLED 3 OTHER OCCASIONS WITHOUT CHUGGING AND NOT IN MOTION, ALL 3 TIMES WAS WHILE AT A STOP LIGHT OR WHILE ATTEMPTING TO TURN. LOOSES POWER WITHOUT ENGINE MIL LIGHT DEALERSHIP INDICATED THE HYBRID SYSTEM HAS OVERHEATED 4 TIMES WITH NO ABILITY TO DUPLICATE. VEHICLE ALSO HAS HAD THE STEREO FLIP THROUGH NUMEROUS SCREENS WITHOUT BEING TOUCHED. AT ONE POINT WHEN IT STALLED THE VEHICLE STATED ' HYBRID SYSTEM INACTIVE ,PARK SAFELY', BUT IT WAS IN AN INTERSECTION. LUCKILY IT RESTARTED AND WAS ABLE TO MOVE BEFORE AN ACCIDENT OCCURRED.

Additional Notes:

VEHICLE INTERMITTENTLY CHUGS AND STALLS AT LOW SPEEDS. WHICH RESULTS IN POOR FUEL MILEAGE. VEHICLE HAS ALSO STALLED 3 OTHER OCCASIONS WITHOUT CHUGGING AND NOT IN MOTION, ALL 3 TIMES WAS WHILE AT A STOP LIGHT OR WHILE ATTEMPTING TO TURN. LOOSES POWER WITHOUT ENGINE MIL LIGHT DEALERSHIP INDICATED THE HYBRID SYSTEM HAS OVERHEATED 4 TIMES WITH NO ABILITY TO DUPLICATE. VEHICLE ALSO HAS HAD THE STEREO FLIP THROUGH NUMEROUS SCREENS WITHOUT BEING TOUCHED. AT ONE POINT WHEN IT STALLED THE VEHICLE STATED ' HYBRID SYSTEM INACTIVE ,PARK SAFELY', BUT IT WAS IN AN INTERSECTION. LUCKILY IT RESTARTED AND WAS ABLE TO MOVE BEFORE AN ACCIDENT OCCURRED.

Manufacturer: TOYOTA
Mfg Campaign: 11316175
Notice Date: Mar 4, 2020
Recall Date: Mar 4, 2020
Toyota Motor Corporation
Campaign: 11316175 Other
Mar 4, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

VEHICLE INTERMITTENTLY CHUGS AND STALLS AT LOW SPEEDS. WHICH RESULTS IN POOR FUEL MILEAGE. VEHICLE HAS ALSO STALLED 3 OTHER OCCASIONS WITHOUT CHUGGING AND NOT IN MOTION, ALL 3 TIMES WAS WHILE AT A STOP LIGHT OR WHILE ATTEMPTING TO TURN. LOOSES POWER WITHOUT ENGINE MIL LIGHT DEALERSHIP INDICATED THE HYBRID SYSTEM HAS OVERHEATED 4 TIMES WITH NO ABILITY TO DUPLICATE. VEHICLE ALSO HAS HAD THE STEREO FLIP THROUGH NUMEROUS SCREENS WITHOUT BEING TOUCHED. AT ONE POINT WHEN IT STALLED THE VEHICLE STATED ' HYBRID SYSTEM INACTIVE ,PARK SAFELY', BUT IT WAS IN AN INTERSECTION. LUCKILY IT RESTARTED AND WAS ABLE TO MOVE BEFORE AN ACCIDENT OCCURRED.

Corrective Action:

VEHICLE INTERMITTENTLY CHUGS AND STALLS AT LOW SPEEDS. WHICH RESULTS IN POOR FUEL MILEAGE. VEHICLE HAS ALSO STALLED 3 OTHER OCCASIONS WITHOUT CHUGGING AND NOT IN MOTION, ALL 3 TIMES WAS WHILE AT A STOP LIGHT OR WHILE ATTEMPTING TO TURN. LOOSES POWER WITHOUT ENGINE MIL LIGHT DEALERSHIP INDICATED THE HYBRID SYSTEM HAS OVERHEATED 4 TIMES WITH NO ABILITY TO DUPLICATE. VEHICLE ALSO HAS HAD THE STEREO FLIP THROUGH NUMEROUS SCREENS WITHOUT BEING TOUCHED. AT ONE POINT WHEN IT STALLED THE VEHICLE STATED ' HYBRID SYSTEM INACTIVE ,PARK SAFELY', BUT IT WAS IN AN INTERSECTION. LUCKILY IT RESTARTED AND WAS ABLE TO MOVE BEFORE AN ACCIDENT OCCURRED.

Additional Notes:

VEHICLE INTERMITTENTLY CHUGS AND STALLS AT LOW SPEEDS. WHICH RESULTS IN POOR FUEL MILEAGE. VEHICLE HAS ALSO STALLED 3 OTHER OCCASIONS WITHOUT CHUGGING AND NOT IN MOTION, ALL 3 TIMES WAS WHILE AT A STOP LIGHT OR WHILE ATTEMPTING TO TURN. LOOSES POWER WITHOUT ENGINE MIL LIGHT DEALERSHIP INDICATED THE HYBRID SYSTEM HAS OVERHEATED 4 TIMES WITH NO ABILITY TO DUPLICATE. VEHICLE ALSO HAS HAD THE STEREO FLIP THROUGH NUMEROUS SCREENS WITHOUT BEING TOUCHED. AT ONE POINT WHEN IT STALLED THE VEHICLE STATED ' HYBRID SYSTEM INACTIVE ,PARK SAFELY', BUT IT WAS IN AN INTERSECTION. LUCKILY IT RESTARTED AND WAS ABLE TO MOVE BEFORE AN ACCIDENT OCCURRED.

Manufacturer: TOYOTA
Mfg Campaign: 11316175
Notice Date: Mar 4, 2020
Recall Date: Mar 4, 2020
Toyota Motor Corporation
Campaign: 11311812 Other
Feb 27, 2020
Defect Description:

ENGINE

Potential Consequences:

MY VEHICLE HAS BEEN RUMBLING AND THE CHECK ENGINE LIGHT ON. A DEALER TURNED IT OFF VIA RESET, BUT THE CAR IS STILL ACTING UP. WE JUST GOT A NOTICE FROM TOYOTA THAT THE VEHICLE IS AT RISK OF STALLING UNEXPECTEDLY AND WITH NO REMEDY FOR OVER A MONTH.

Corrective Action:

MY VEHICLE HAS BEEN RUMBLING AND THE CHECK ENGINE LIGHT ON. A DEALER TURNED IT OFF VIA RESET, BUT THE CAR IS STILL ACTING UP. WE JUST GOT A NOTICE FROM TOYOTA THAT THE VEHICLE IS AT RISK OF STALLING UNEXPECTEDLY AND WITH NO REMEDY FOR OVER A MONTH.

Additional Notes:

MY VEHICLE HAS BEEN RUMBLING AND THE CHECK ENGINE LIGHT ON. A DEALER TURNED IT OFF VIA RESET, BUT THE CAR IS STILL ACTING UP. WE JUST GOT A NOTICE FROM TOYOTA THAT THE VEHICLE IS AT RISK OF STALLING UNEXPECTEDLY AND WITH NO REMEDY FOR OVER A MONTH.

Manufacturer: TOYOTA
Mfg Campaign: 11311812
Notice Date: Feb 27, 2020
Recall Date: Feb 27, 2020
Toyota Motor Corporation
Campaign: 11311812 Other
Feb 27, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

MY VEHICLE HAS BEEN RUMBLING AND THE CHECK ENGINE LIGHT ON. A DEALER TURNED IT OFF VIA RESET, BUT THE CAR IS STILL ACTING UP. WE JUST GOT A NOTICE FROM TOYOTA THAT THE VEHICLE IS AT RISK OF STALLING UNEXPECTEDLY AND WITH NO REMEDY FOR OVER A MONTH.

Corrective Action:

MY VEHICLE HAS BEEN RUMBLING AND THE CHECK ENGINE LIGHT ON. A DEALER TURNED IT OFF VIA RESET, BUT THE CAR IS STILL ACTING UP. WE JUST GOT A NOTICE FROM TOYOTA THAT THE VEHICLE IS AT RISK OF STALLING UNEXPECTEDLY AND WITH NO REMEDY FOR OVER A MONTH.

Additional Notes:

MY VEHICLE HAS BEEN RUMBLING AND THE CHECK ENGINE LIGHT ON. A DEALER TURNED IT OFF VIA RESET, BUT THE CAR IS STILL ACTING UP. WE JUST GOT A NOTICE FROM TOYOTA THAT THE VEHICLE IS AT RISK OF STALLING UNEXPECTEDLY AND WITH NO REMEDY FOR OVER A MONTH.

Manufacturer: TOYOTA
Mfg Campaign: 11311812
Notice Date: Feb 27, 2020
Recall Date: Feb 27, 2020
Toyota Motor Corporation
Campaign: 11311372 Other
Feb 25, 2020
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). WHILE HIS WIFE WAS DRIVING 40-45 MPH THE VEHICLE STALED HOWEVER RESTARTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WEST COAST TOYOTA (3399 E WILLOW ST, LONG BEACH, CA 90806 (562) 304-9422) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 5,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Corrective Action:

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). WHILE HIS WIFE WAS DRIVING 40-45 MPH THE VEHICLE STALED HOWEVER RESTARTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WEST COAST TOYOTA (3399 E WILLOW ST, LONG BEACH, CA 90806 (562) 304-9422) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 5,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Additional Notes:

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). WHILE HIS WIFE WAS DRIVING 40-45 MPH THE VEHICLE STALED HOWEVER RESTARTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WEST COAST TOYOTA (3399 E WILLOW ST, LONG BEACH, CA 90806 (562) 304-9422) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 5,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Manufacturer: TOYOTA
Mfg Campaign: 11311372
Notice Date: Feb 25, 2020
Recall Date: Feb 25, 2020
Toyota Motor Corporation
Campaign: 11311235 Other
Feb 24, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

THE ERGONOMIC FAULTY DESIGN OF THE 2019 TOYOTA HIGHLANDER LIMITED PLATINUM CAUSES EXCESSIVE WIND NOISE COMING INTO THE CABIN WHEN DRIVING AT ANY SPEED. IT IS DISTRACTING AND ANNOYING. I WAS TOLD BY TOYOTA IT WAS A DESIGN FLAW WHICH THEY HAVE ATTEMPTED IN VAIN TO CORRECT WITH VARIOUS MINUTE TRIANGULAR ADDITIONS STRATEGICALLY ADDED TO POINTS OF CONCERN. AGAIN, IT DID NOT WORK!!

Corrective Action:

THE ERGONOMIC FAULTY DESIGN OF THE 2019 TOYOTA HIGHLANDER LIMITED PLATINUM CAUSES EXCESSIVE WIND NOISE COMING INTO THE CABIN WHEN DRIVING AT ANY SPEED. IT IS DISTRACTING AND ANNOYING. I WAS TOLD BY TOYOTA IT WAS A DESIGN FLAW WHICH THEY HAVE ATTEMPTED IN VAIN TO CORRECT WITH VARIOUS MINUTE TRIANGULAR ADDITIONS STRATEGICALLY ADDED TO POINTS OF CONCERN. AGAIN, IT DID NOT WORK!!

Additional Notes:

THE ERGONOMIC FAULTY DESIGN OF THE 2019 TOYOTA HIGHLANDER LIMITED PLATINUM CAUSES EXCESSIVE WIND NOISE COMING INTO THE CABIN WHEN DRIVING AT ANY SPEED. IT IS DISTRACTING AND ANNOYING. I WAS TOLD BY TOYOTA IT WAS A DESIGN FLAW WHICH THEY HAVE ATTEMPTED IN VAIN TO CORRECT WITH VARIOUS MINUTE TRIANGULAR ADDITIONS STRATEGICALLY ADDED TO POINTS OF CONCERN. AGAIN, IT DID NOT WORK!!

Manufacturer: TOYOTA
Mfg Campaign: 11311235
Notice Date: Feb 24, 2020
Recall Date: Feb 24, 2020
Toyota Motor Corporation
Campaign: 11310656 Other
Feb 21, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS DESIGNED. TOYOTA OF BROOKFIELD 20655 W CAPITOL DR, BROOKFIELD, WI 53045, WAS CONTACTED BY PHONE AND IT WAS ACKNOWLEDGED THAT THERE WAS A DEFECT WITHIN THE VEHICLE. THE CONTACT WAS INFORMED TO RETURN THE VEHICLE TO THE DEALER AS SOON AS POSSIBLE TO BE DIAGNOSED. THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 20V120000 (FUEL SYSTEM, GASOLINE) FOR WHICH THE VIN WAS SUBJECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Corrective Action:

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS DESIGNED. TOYOTA OF BROOKFIELD 20655 W CAPITOL DR, BROOKFIELD, WI 53045, WAS CONTACTED BY PHONE AND IT WAS ACKNOWLEDGED THAT THERE WAS A DEFECT WITHIN THE VEHICLE. THE CONTACT WAS INFORMED TO RETURN THE VEHICLE TO THE DEALER AS SOON AS POSSIBLE TO BE DIAGNOSED. THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 20V120000 (FUEL SYSTEM, GASOLINE) FOR WHICH THE VIN WAS SUBJECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Additional Notes:

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS DESIGNED. TOYOTA OF BROOKFIELD 20655 W CAPITOL DR, BROOKFIELD, WI 53045, WAS CONTACTED BY PHONE AND IT WAS ACKNOWLEDGED THAT THERE WAS A DEFECT WITHIN THE VEHICLE. THE CONTACT WAS INFORMED TO RETURN THE VEHICLE TO THE DEALER AS SOON AS POSSIBLE TO BE DIAGNOSED. THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 20V120000 (FUEL SYSTEM, GASOLINE) FOR WHICH THE VIN WAS SUBJECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Manufacturer: TOYOTA
Mfg Campaign: 11310656
Notice Date: Feb 21, 2020
Recall Date: Feb 21, 2020
Toyota Motor Corporation
Campaign: 11309636 Other
Feb 17, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

EVER SINCE WE PURCHASED OUR HIGHLANDER THE NAVIGATION TURN BY TURN VOICE WORKS SOME TIMES AND MOST OF THE TIME IT DOES NOT WORK. WE THOUGHT WE JUST DID NOT SET IT UP CORRECTLY. WHILE DRIVING TO A CONCERT IN DOWNTOWN CINCINNATI I NARROWLY THIS PAST SATURDAY WE NEARLY HAD A COLLISION BECAUSE I WAS LOOKING AT THE NAVIGATION SCREEN TRYING TO FIGURE OUT WHERE I NEEDED TO TURN. AFTER THAT EXPERIENCE I TOOK THE TIME TO READ ABOUT AND THEN RESET THE NAVIGATION SYSTEM. NO SUCCESS TO CORRECT THE PROBLEM.

Corrective Action:

EVER SINCE WE PURCHASED OUR HIGHLANDER THE NAVIGATION TURN BY TURN VOICE WORKS SOME TIMES AND MOST OF THE TIME IT DOES NOT WORK. WE THOUGHT WE JUST DID NOT SET IT UP CORRECTLY. WHILE DRIVING TO A CONCERT IN DOWNTOWN CINCINNATI I NARROWLY THIS PAST SATURDAY WE NEARLY HAD A COLLISION BECAUSE I WAS LOOKING AT THE NAVIGATION SCREEN TRYING TO FIGURE OUT WHERE I NEEDED TO TURN. AFTER THAT EXPERIENCE I TOOK THE TIME TO READ ABOUT AND THEN RESET THE NAVIGATION SYSTEM. NO SUCCESS TO CORRECT THE PROBLEM.

Additional Notes:

EVER SINCE WE PURCHASED OUR HIGHLANDER THE NAVIGATION TURN BY TURN VOICE WORKS SOME TIMES AND MOST OF THE TIME IT DOES NOT WORK. WE THOUGHT WE JUST DID NOT SET IT UP CORRECTLY. WHILE DRIVING TO A CONCERT IN DOWNTOWN CINCINNATI I NARROWLY THIS PAST SATURDAY WE NEARLY HAD A COLLISION BECAUSE I WAS LOOKING AT THE NAVIGATION SCREEN TRYING TO FIGURE OUT WHERE I NEEDED TO TURN. AFTER THAT EXPERIENCE I TOOK THE TIME TO READ ABOUT AND THEN RESET THE NAVIGATION SYSTEM. NO SUCCESS TO CORRECT THE PROBLEM.

Manufacturer: TOYOTA
Mfg Campaign: 11309636
Notice Date: Feb 17, 2020
Recall Date: Feb 17, 2020
Toyota Motor Corporation
Campaign: 11309669 Other
Feb 17, 2020
Defect Description:

ENGINE

Potential Consequences:

WHEN ACCELERATING FROM A STOP, THE CAR ABRUPTLY LOST POWER AND IT FELT LIKE THE ENGINE WAS GOING TO STALL OUT COMPLETELY, BUT THEN THE CAR STARTED ACCELERATING AGAIN. THIS HAPPENED THREE TIME TODAY. IN TWO CASES I WAS NEEDING TO ACCELERATE BRISKLY AS I WAS EITHER CROSSING, OR ENTERING ONTO, A BUSY STREET WITH FAST TRAFFIC. IN TWO CASES (IN BOTH CASES I WAS MAKING A RIGHT TURN FROM A STOP) THE RED EXCLAMATION POINT WARNING SIGN APPEARED BRIEFLY ON THE DASH BOARD UPPER SCREEN. ON THE THIRD OCCASION (I WAS ACCELERATING STRAIGHT AHEAD FROM A STOP), A RED WRITTEN MESSAGE APPEARED ON THE CENTER DASH BOARD SCREEN, BUT IT DISAPPEARED BEFORE I COULD READ IT.

Corrective Action:

WHEN ACCELERATING FROM A STOP, THE CAR ABRUPTLY LOST POWER AND IT FELT LIKE THE ENGINE WAS GOING TO STALL OUT COMPLETELY, BUT THEN THE CAR STARTED ACCELERATING AGAIN. THIS HAPPENED THREE TIME TODAY. IN TWO CASES I WAS NEEDING TO ACCELERATE BRISKLY AS I WAS EITHER CROSSING, OR ENTERING ONTO, A BUSY STREET WITH FAST TRAFFIC. IN TWO CASES (IN BOTH CASES I WAS MAKING A RIGHT TURN FROM A STOP) THE RED EXCLAMATION POINT WARNING SIGN APPEARED BRIEFLY ON THE DASH BOARD UPPER SCREEN. ON THE THIRD OCCASION (I WAS ACCELERATING STRAIGHT AHEAD FROM A STOP), A RED WRITTEN MESSAGE APPEARED ON THE CENTER DASH BOARD SCREEN, BUT IT DISAPPEARED BEFORE I COULD READ IT.

Additional Notes:

WHEN ACCELERATING FROM A STOP, THE CAR ABRUPTLY LOST POWER AND IT FELT LIKE THE ENGINE WAS GOING TO STALL OUT COMPLETELY, BUT THEN THE CAR STARTED ACCELERATING AGAIN. THIS HAPPENED THREE TIME TODAY. IN TWO CASES I WAS NEEDING TO ACCELERATE BRISKLY AS I WAS EITHER CROSSING, OR ENTERING ONTO, A BUSY STREET WITH FAST TRAFFIC. IN TWO CASES (IN BOTH CASES I WAS MAKING A RIGHT TURN FROM A STOP) THE RED EXCLAMATION POINT WARNING SIGN APPEARED BRIEFLY ON THE DASH BOARD UPPER SCREEN. ON THE THIRD OCCASION (I WAS ACCELERATING STRAIGHT AHEAD FROM A STOP), A RED WRITTEN MESSAGE APPEARED ON THE CENTER DASH BOARD SCREEN, BUT IT DISAPPEARED BEFORE I COULD READ IT.

Manufacturer: TOYOTA
Mfg Campaign: 11309669
Notice Date: Feb 17, 2020
Recall Date: Feb 17, 2020
Toyota Motor Corporation
Campaign: 11309669 Other
Feb 17, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

WHEN ACCELERATING FROM A STOP, THE CAR ABRUPTLY LOST POWER AND IT FELT LIKE THE ENGINE WAS GOING TO STALL OUT COMPLETELY, BUT THEN THE CAR STARTED ACCELERATING AGAIN. THIS HAPPENED THREE TIME TODAY. IN TWO CASES I WAS NEEDING TO ACCELERATE BRISKLY AS I WAS EITHER CROSSING, OR ENTERING ONTO, A BUSY STREET WITH FAST TRAFFIC. IN TWO CASES (IN BOTH CASES I WAS MAKING A RIGHT TURN FROM A STOP) THE RED EXCLAMATION POINT WARNING SIGN APPEARED BRIEFLY ON THE DASH BOARD UPPER SCREEN. ON THE THIRD OCCASION (I WAS ACCELERATING STRAIGHT AHEAD FROM A STOP), A RED WRITTEN MESSAGE APPEARED ON THE CENTER DASH BOARD SCREEN, BUT IT DISAPPEARED BEFORE I COULD READ IT.

Corrective Action:

WHEN ACCELERATING FROM A STOP, THE CAR ABRUPTLY LOST POWER AND IT FELT LIKE THE ENGINE WAS GOING TO STALL OUT COMPLETELY, BUT THEN THE CAR STARTED ACCELERATING AGAIN. THIS HAPPENED THREE TIME TODAY. IN TWO CASES I WAS NEEDING TO ACCELERATE BRISKLY AS I WAS EITHER CROSSING, OR ENTERING ONTO, A BUSY STREET WITH FAST TRAFFIC. IN TWO CASES (IN BOTH CASES I WAS MAKING A RIGHT TURN FROM A STOP) THE RED EXCLAMATION POINT WARNING SIGN APPEARED BRIEFLY ON THE DASH BOARD UPPER SCREEN. ON THE THIRD OCCASION (I WAS ACCELERATING STRAIGHT AHEAD FROM A STOP), A RED WRITTEN MESSAGE APPEARED ON THE CENTER DASH BOARD SCREEN, BUT IT DISAPPEARED BEFORE I COULD READ IT.

Additional Notes:

WHEN ACCELERATING FROM A STOP, THE CAR ABRUPTLY LOST POWER AND IT FELT LIKE THE ENGINE WAS GOING TO STALL OUT COMPLETELY, BUT THEN THE CAR STARTED ACCELERATING AGAIN. THIS HAPPENED THREE TIME TODAY. IN TWO CASES I WAS NEEDING TO ACCELERATE BRISKLY AS I WAS EITHER CROSSING, OR ENTERING ONTO, A BUSY STREET WITH FAST TRAFFIC. IN TWO CASES (IN BOTH CASES I WAS MAKING A RIGHT TURN FROM A STOP) THE RED EXCLAMATION POINT WARNING SIGN APPEARED BRIEFLY ON THE DASH BOARD UPPER SCREEN. ON THE THIRD OCCASION (I WAS ACCELERATING STRAIGHT AHEAD FROM A STOP), A RED WRITTEN MESSAGE APPEARED ON THE CENTER DASH BOARD SCREEN, BUT IT DISAPPEARED BEFORE I COULD READ IT.

Manufacturer: TOYOTA
Mfg Campaign: 11309669
Notice Date: Feb 17, 2020
Recall Date: Feb 17, 2020
Toyota Motor Corporation
Campaign: 11307490 Other
Feb 6, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

JBL NAVIGATION SYSTEM DOES NOT PROVIDE VOICE GUIDANCE AND HAS RESULTED IN SEVERAL NEAR-MISS ACCIDENTS AS THE DRIVER IS FORCED TO GLANCE AT THE DISPLAY. THIS IS AN ONGOING PROBLEM WITH TOYOTA AND JBL SOUND SYSTEM AND THE DEALERS SAY THEY ARE AWARE OF THE SAFETY PROBLEM BUT HAVE TO WAIT FOR A SOFTWARE UPDATE. THIS HAS GONE ON OVER 1 YEAR SO A SOFTWARE UPDATE IS NOT COMING. PURCHASED VEHICLE IN JULY 2019 AND HAVE TAKEN TO TOYOTA DEALERS IN 3 DIFFERENT CITIES ALL WITH NO ADVICE TO SOLVE THE PROBLEM. THEY SAY THERE IS A BULLETIN ON THIS SAFETY ISSUE AND A MANUAL WORKAROUND BUT NO PERMANENT FIX.

Corrective Action:

JBL NAVIGATION SYSTEM DOES NOT PROVIDE VOICE GUIDANCE AND HAS RESULTED IN SEVERAL NEAR-MISS ACCIDENTS AS THE DRIVER IS FORCED TO GLANCE AT THE DISPLAY. THIS IS AN ONGOING PROBLEM WITH TOYOTA AND JBL SOUND SYSTEM AND THE DEALERS SAY THEY ARE AWARE OF THE SAFETY PROBLEM BUT HAVE TO WAIT FOR A SOFTWARE UPDATE. THIS HAS GONE ON OVER 1 YEAR SO A SOFTWARE UPDATE IS NOT COMING. PURCHASED VEHICLE IN JULY 2019 AND HAVE TAKEN TO TOYOTA DEALERS IN 3 DIFFERENT CITIES ALL WITH NO ADVICE TO SOLVE THE PROBLEM. THEY SAY THERE IS A BULLETIN ON THIS SAFETY ISSUE AND A MANUAL WORKAROUND BUT NO PERMANENT FIX.

Additional Notes:

JBL NAVIGATION SYSTEM DOES NOT PROVIDE VOICE GUIDANCE AND HAS RESULTED IN SEVERAL NEAR-MISS ACCIDENTS AS THE DRIVER IS FORCED TO GLANCE AT THE DISPLAY. THIS IS AN ONGOING PROBLEM WITH TOYOTA AND JBL SOUND SYSTEM AND THE DEALERS SAY THEY ARE AWARE OF THE SAFETY PROBLEM BUT HAVE TO WAIT FOR A SOFTWARE UPDATE. THIS HAS GONE ON OVER 1 YEAR SO A SOFTWARE UPDATE IS NOT COMING. PURCHASED VEHICLE IN JULY 2019 AND HAVE TAKEN TO TOYOTA DEALERS IN 3 DIFFERENT CITIES ALL WITH NO ADVICE TO SOLVE THE PROBLEM. THEY SAY THERE IS A BULLETIN ON THIS SAFETY ISSUE AND A MANUAL WORKAROUND BUT NO PERMANENT FIX.

Manufacturer: TOYOTA
Mfg Campaign: 11307490
Notice Date: Feb 6, 2020
Recall Date: Feb 6, 2020
Toyota Motor Corporation
Campaign: 11306411 Other
Jan 31, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

PULLING OUT OF A BUSINESS PARKING LOT (SOMEWHAT OF AN INCLINE) ONTO BUSY STREET AND VEHICLE STALLED. BAD TIMING FOR THIS TO HAPPEN. MASTER CAUTION LIGHT ILLUMINATED BUT NOT CEL PER WIFE WHO WAS DRIVING. I THINK RECENT RECALL UNDERWAY FOR FUEL PUMP DOESN'T INCLUDE MY VIN, BUT I AM SUSPICIOUS AND AM THINKING IT PROBABLY SHOULD. VEHICLE STARTED AND RETURNED HOME FINE (10 MILES) AT APPROX 40-50MPH.

Corrective Action:

PULLING OUT OF A BUSINESS PARKING LOT (SOMEWHAT OF AN INCLINE) ONTO BUSY STREET AND VEHICLE STALLED. BAD TIMING FOR THIS TO HAPPEN. MASTER CAUTION LIGHT ILLUMINATED BUT NOT CEL PER WIFE WHO WAS DRIVING. I THINK RECENT RECALL UNDERWAY FOR FUEL PUMP DOESN'T INCLUDE MY VIN, BUT I AM SUSPICIOUS AND AM THINKING IT PROBABLY SHOULD. VEHICLE STARTED AND RETURNED HOME FINE (10 MILES) AT APPROX 40-50MPH.

Additional Notes:

PULLING OUT OF A BUSINESS PARKING LOT (SOMEWHAT OF AN INCLINE) ONTO BUSY STREET AND VEHICLE STALLED. BAD TIMING FOR THIS TO HAPPEN. MASTER CAUTION LIGHT ILLUMINATED BUT NOT CEL PER WIFE WHO WAS DRIVING. I THINK RECENT RECALL UNDERWAY FOR FUEL PUMP DOESN'T INCLUDE MY VIN, BUT I AM SUSPICIOUS AND AM THINKING IT PROBABLY SHOULD. VEHICLE STARTED AND RETURNED HOME FINE (10 MILES) AT APPROX 40-50MPH.

Manufacturer: TOYOTA
Mfg Campaign: 11306411
Notice Date: Jan 31, 2020
Recall Date: Jan 31, 2020
Toyota Motor Corporation
Campaign: 11302777 Other
Jan 29, 2020
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED THE TOYOTA OF NORTH CHARLOTTE DEALER (LOCATED AT 13429 STATESVILLE RD, HUNTERSVILLE, NC 28078) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE DRIVING AND THAT THE FUEL CONSUMPTION HAD INCREASED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BUT WOULD NOT CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Corrective Action:

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED THE TOYOTA OF NORTH CHARLOTTE DEALER (LOCATED AT 13429 STATESVILLE RD, HUNTERSVILLE, NC 28078) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE DRIVING AND THAT THE FUEL CONSUMPTION HAD INCREASED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BUT WOULD NOT CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Additional Notes:

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED THE TOYOTA OF NORTH CHARLOTTE DEALER (LOCATED AT 13429 STATESVILLE RD, HUNTERSVILLE, NC 28078) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE DRIVING AND THAT THE FUEL CONSUMPTION HAD INCREASED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BUT WOULD NOT CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Manufacturer: TOYOTA
Mfg Campaign: 11302777
Notice Date: Jan 29, 2020
Recall Date: Jan 29, 2020
Toyota Motor Corporation
Campaign: 11302777 Other
Jan 29, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED THE TOYOTA OF NORTH CHARLOTTE DEALER (LOCATED AT 13429 STATESVILLE RD, HUNTERSVILLE, NC 28078) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE DRIVING AND THAT THE FUEL CONSUMPTION HAD INCREASED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BUT WOULD NOT CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Corrective Action:

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED THE TOYOTA OF NORTH CHARLOTTE DEALER (LOCATED AT 13429 STATESVILLE RD, HUNTERSVILLE, NC 28078) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE DRIVING AND THAT THE FUEL CONSUMPTION HAD INCREASED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BUT WOULD NOT CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Additional Notes:

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED THE TOYOTA OF NORTH CHARLOTTE DEALER (LOCATED AT 13429 STATESVILLE RD, HUNTERSVILLE, NC 28078) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE DRIVING AND THAT THE FUEL CONSUMPTION HAD INCREASED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BUT WOULD NOT CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Manufacturer: TOYOTA
Mfg Campaign: 11302777
Notice Date: Jan 29, 2020
Recall Date: Jan 29, 2020
Toyota Motor Corporation
Campaign: 11301805 Other
Jan 25, 2020
Defect Description:

SEATS

Potential Consequences:

THE 2019 TOYOTA HIGHLANDER LE SECOND ROW HEADRESTS LACK LOCKING HEIGHT ADJUSTMENTS! YES YOU HAVE JUST READ THIS CORRECTLY! THEY ARE NOT LIKE THE FRONT ROW LOCKING HEIGHT INCREMENTS. THEY DO NOT LOCK WHEN THEY ARE EVEN PUSHED ALL THE WAY DOWN! THE ONLY HEIGHT TO LOCK THEM AT IS WHEN THE HEADREST IS ABOUT 2' FROM THE CEILING! NOT ALL PEOPLE RIDING IN THE SECOND ROW ARE 6'4' TO USE SUCH AN EXTENDED ADJUSTMENT EFFECTIVELY. I HAVE CONTACTED TOYOTA AND THE CASE # IS 2001250569. WHETHER THE VEHICLE IS STATIONARY OR MOVING, THE HEADRESTS MOVE UP AND DOWN WITH EVEN RESTING YOUR HAD ON THE HEADREST, UNLESS IT IS IN THE LOCKED POSITION BY THE CEILING. NOTE: THE SECOND ROW HEADRESTS DO NOT HAVE LOCKING INCREMENTS LIKE THE FIRST ROW HEADRESTS. THEY ARE NOT SAFE FOR YOUNGER AND/ OR SHORTER PEOPLE. SUCH A DESIGN FLAW CAN ONLY COMPOUND NECK/HEAD INJURIES IN THE CASE OF AN ACCIDENT. PLEASE HELP AND DO SOMETHING ABOUT THIS DANGEROUS SITUATION! AS NO-ONE HAS SAT BACK THERE IN OUR CAR EARLIER, I WAS NOT AWARE OF THIS, OR I WOULD NEVER HAVE EVEN BOUGHT THE VEHICLE.

Corrective Action:

THE 2019 TOYOTA HIGHLANDER LE SECOND ROW HEADRESTS LACK LOCKING HEIGHT ADJUSTMENTS! YES YOU HAVE JUST READ THIS CORRECTLY! THEY ARE NOT LIKE THE FRONT ROW LOCKING HEIGHT INCREMENTS. THEY DO NOT LOCK WHEN THEY ARE EVEN PUSHED ALL THE WAY DOWN! THE ONLY HEIGHT TO LOCK THEM AT IS WHEN THE HEADREST IS ABOUT 2' FROM THE CEILING! NOT ALL PEOPLE RIDING IN THE SECOND ROW ARE 6'4' TO USE SUCH AN EXTENDED ADJUSTMENT EFFECTIVELY. I HAVE CONTACTED TOYOTA AND THE CASE # IS 2001250569. WHETHER THE VEHICLE IS STATIONARY OR MOVING, THE HEADRESTS MOVE UP AND DOWN WITH EVEN RESTING YOUR HAD ON THE HEADREST, UNLESS IT IS IN THE LOCKED POSITION BY THE CEILING. NOTE: THE SECOND ROW HEADRESTS DO NOT HAVE LOCKING INCREMENTS LIKE THE FIRST ROW HEADRESTS. THEY ARE NOT SAFE FOR YOUNGER AND/ OR SHORTER PEOPLE. SUCH A DESIGN FLAW CAN ONLY COMPOUND NECK/HEAD INJURIES IN THE CASE OF AN ACCIDENT. PLEASE HELP AND DO SOMETHING ABOUT THIS DANGEROUS SITUATION! AS NO-ONE HAS SAT BACK THERE IN OUR CAR EARLIER, I WAS NOT AWARE OF THIS, OR I WOULD NEVER HAVE EVEN BOUGHT THE VEHICLE.

Additional Notes:

THE 2019 TOYOTA HIGHLANDER LE SECOND ROW HEADRESTS LACK LOCKING HEIGHT ADJUSTMENTS! YES YOU HAVE JUST READ THIS CORRECTLY! THEY ARE NOT LIKE THE FRONT ROW LOCKING HEIGHT INCREMENTS. THEY DO NOT LOCK WHEN THEY ARE EVEN PUSHED ALL THE WAY DOWN! THE ONLY HEIGHT TO LOCK THEM AT IS WHEN THE HEADREST IS ABOUT 2' FROM THE CEILING! NOT ALL PEOPLE RIDING IN THE SECOND ROW ARE 6'4' TO USE SUCH AN EXTENDED ADJUSTMENT EFFECTIVELY. I HAVE CONTACTED TOYOTA AND THE CASE # IS 2001250569. WHETHER THE VEHICLE IS STATIONARY OR MOVING, THE HEADRESTS MOVE UP AND DOWN WITH EVEN RESTING YOUR HAD ON THE HEADREST, UNLESS IT IS IN THE LOCKED POSITION BY THE CEILING. NOTE: THE SECOND ROW HEADRESTS DO NOT HAVE LOCKING INCREMENTS LIKE THE FIRST ROW HEADRESTS. THEY ARE NOT SAFE FOR YOUNGER AND/ OR SHORTER PEOPLE. SUCH A DESIGN FLAW CAN ONLY COMPOUND NECK/HEAD INJURIES IN THE CASE OF AN ACCIDENT. PLEASE HELP AND DO SOMETHING ABOUT THIS DANGEROUS SITUATION! AS NO-ONE HAS SAT BACK THERE IN OUR CAR EARLIER, I WAS NOT AWARE OF THIS, OR I WOULD NEVER HAVE EVEN BOUGHT THE VEHICLE.

Manufacturer: TOYOTA
Mfg Campaign: 11301805
Notice Date: Jan 25, 2020
Recall Date: Jan 25, 2020
Toyota Motor Corporation
Campaign: 11301691 Other
Jan 24, 2020
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

FIRST INCIDENT OCCURRED IN DEC 2019 AND THEN AGAIN IN JAN 2020. WHILE DRIVING ENGINE LOST POWER AND VEHICLE BEGAN LURCHING FORWARD AND BACK UNCONTROLLABLY. AFTER PULLING OVER ENGINE SHUT DOWN. THANKFULLY WE DID NOT CAUSE AN ACCIDENT. CHECK ENGINE LIGHT CAME ON, ALSO SAID REDUCED ENGINE POWER AND TRACTION CONTROL OFF. FIRST TIME DEALER SAID IT WAS BAD GAS. SECOND TIME THEY TESTED FUEL PUMP AND IT WAS PRODUCING 5 PSI. WAY BELOW 50-60 PSI NORM. NOW OUR VEHICLE IS PARKED WAITING FOR TOYOTA TO DEVELOP A FIX FOR THEIR FUEL PUMP. NO IDEA HOW LONG THAT WILL TAKE. OUR CAR IS PART OF THE ALMOST 700,000 TOYOTA RECALLED. TOYOTA USED TO MEAN QUALITY, NOT SURE ANY MORE.

Corrective Action:

FIRST INCIDENT OCCURRED IN DEC 2019 AND THEN AGAIN IN JAN 2020. WHILE DRIVING ENGINE LOST POWER AND VEHICLE BEGAN LURCHING FORWARD AND BACK UNCONTROLLABLY. AFTER PULLING OVER ENGINE SHUT DOWN. THANKFULLY WE DID NOT CAUSE AN ACCIDENT. CHECK ENGINE LIGHT CAME ON, ALSO SAID REDUCED ENGINE POWER AND TRACTION CONTROL OFF. FIRST TIME DEALER SAID IT WAS BAD GAS. SECOND TIME THEY TESTED FUEL PUMP AND IT WAS PRODUCING 5 PSI. WAY BELOW 50-60 PSI NORM. NOW OUR VEHICLE IS PARKED WAITING FOR TOYOTA TO DEVELOP A FIX FOR THEIR FUEL PUMP. NO IDEA HOW LONG THAT WILL TAKE. OUR CAR IS PART OF THE ALMOST 700,000 TOYOTA RECALLED. TOYOTA USED TO MEAN QUALITY, NOT SURE ANY MORE.

Additional Notes:

FIRST INCIDENT OCCURRED IN DEC 2019 AND THEN AGAIN IN JAN 2020. WHILE DRIVING ENGINE LOST POWER AND VEHICLE BEGAN LURCHING FORWARD AND BACK UNCONTROLLABLY. AFTER PULLING OVER ENGINE SHUT DOWN. THANKFULLY WE DID NOT CAUSE AN ACCIDENT. CHECK ENGINE LIGHT CAME ON, ALSO SAID REDUCED ENGINE POWER AND TRACTION CONTROL OFF. FIRST TIME DEALER SAID IT WAS BAD GAS. SECOND TIME THEY TESTED FUEL PUMP AND IT WAS PRODUCING 5 PSI. WAY BELOW 50-60 PSI NORM. NOW OUR VEHICLE IS PARKED WAITING FOR TOYOTA TO DEVELOP A FIX FOR THEIR FUEL PUMP. NO IDEA HOW LONG THAT WILL TAKE. OUR CAR IS PART OF THE ALMOST 700,000 TOYOTA RECALLED. TOYOTA USED TO MEAN QUALITY, NOT SURE ANY MORE.

Manufacturer: TOYOTA
Mfg Campaign: 11301691
Notice Date: Jan 24, 2020
Recall Date: Jan 24, 2020
Toyota Motor Corporation
Campaign: 11301691 Other
Jan 24, 2020
Defect Description:

ENGINE

Potential Consequences:

FIRST INCIDENT OCCURRED IN DEC 2019 AND THEN AGAIN IN JAN 2020. WHILE DRIVING ENGINE LOST POWER AND VEHICLE BEGAN LURCHING FORWARD AND BACK UNCONTROLLABLY. AFTER PULLING OVER ENGINE SHUT DOWN. THANKFULLY WE DID NOT CAUSE AN ACCIDENT. CHECK ENGINE LIGHT CAME ON, ALSO SAID REDUCED ENGINE POWER AND TRACTION CONTROL OFF. FIRST TIME DEALER SAID IT WAS BAD GAS. SECOND TIME THEY TESTED FUEL PUMP AND IT WAS PRODUCING 5 PSI. WAY BELOW 50-60 PSI NORM. NOW OUR VEHICLE IS PARKED WAITING FOR TOYOTA TO DEVELOP A FIX FOR THEIR FUEL PUMP. NO IDEA HOW LONG THAT WILL TAKE. OUR CAR IS PART OF THE ALMOST 700,000 TOYOTA RECALLED. TOYOTA USED TO MEAN QUALITY, NOT SURE ANY MORE.

Corrective Action:

FIRST INCIDENT OCCURRED IN DEC 2019 AND THEN AGAIN IN JAN 2020. WHILE DRIVING ENGINE LOST POWER AND VEHICLE BEGAN LURCHING FORWARD AND BACK UNCONTROLLABLY. AFTER PULLING OVER ENGINE SHUT DOWN. THANKFULLY WE DID NOT CAUSE AN ACCIDENT. CHECK ENGINE LIGHT CAME ON, ALSO SAID REDUCED ENGINE POWER AND TRACTION CONTROL OFF. FIRST TIME DEALER SAID IT WAS BAD GAS. SECOND TIME THEY TESTED FUEL PUMP AND IT WAS PRODUCING 5 PSI. WAY BELOW 50-60 PSI NORM. NOW OUR VEHICLE IS PARKED WAITING FOR TOYOTA TO DEVELOP A FIX FOR THEIR FUEL PUMP. NO IDEA HOW LONG THAT WILL TAKE. OUR CAR IS PART OF THE ALMOST 700,000 TOYOTA RECALLED. TOYOTA USED TO MEAN QUALITY, NOT SURE ANY MORE.

Additional Notes:

FIRST INCIDENT OCCURRED IN DEC 2019 AND THEN AGAIN IN JAN 2020. WHILE DRIVING ENGINE LOST POWER AND VEHICLE BEGAN LURCHING FORWARD AND BACK UNCONTROLLABLY. AFTER PULLING OVER ENGINE SHUT DOWN. THANKFULLY WE DID NOT CAUSE AN ACCIDENT. CHECK ENGINE LIGHT CAME ON, ALSO SAID REDUCED ENGINE POWER AND TRACTION CONTROL OFF. FIRST TIME DEALER SAID IT WAS BAD GAS. SECOND TIME THEY TESTED FUEL PUMP AND IT WAS PRODUCING 5 PSI. WAY BELOW 50-60 PSI NORM. NOW OUR VEHICLE IS PARKED WAITING FOR TOYOTA TO DEVELOP A FIX FOR THEIR FUEL PUMP. NO IDEA HOW LONG THAT WILL TAKE. OUR CAR IS PART OF THE ALMOST 700,000 TOYOTA RECALLED. TOYOTA USED TO MEAN QUALITY, NOT SURE ANY MORE.

Manufacturer: TOYOTA
Mfg Campaign: 11301691
Notice Date: Jan 24, 2020
Recall Date: Jan 24, 2020
Toyota Motor Corporation
Campaign: 11301691 Other
Jan 24, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

FIRST INCIDENT OCCURRED IN DEC 2019 AND THEN AGAIN IN JAN 2020. WHILE DRIVING ENGINE LOST POWER AND VEHICLE BEGAN LURCHING FORWARD AND BACK UNCONTROLLABLY. AFTER PULLING OVER ENGINE SHUT DOWN. THANKFULLY WE DID NOT CAUSE AN ACCIDENT. CHECK ENGINE LIGHT CAME ON, ALSO SAID REDUCED ENGINE POWER AND TRACTION CONTROL OFF. FIRST TIME DEALER SAID IT WAS BAD GAS. SECOND TIME THEY TESTED FUEL PUMP AND IT WAS PRODUCING 5 PSI. WAY BELOW 50-60 PSI NORM. NOW OUR VEHICLE IS PARKED WAITING FOR TOYOTA TO DEVELOP A FIX FOR THEIR FUEL PUMP. NO IDEA HOW LONG THAT WILL TAKE. OUR CAR IS PART OF THE ALMOST 700,000 TOYOTA RECALLED. TOYOTA USED TO MEAN QUALITY, NOT SURE ANY MORE.

Corrective Action:

FIRST INCIDENT OCCURRED IN DEC 2019 AND THEN AGAIN IN JAN 2020. WHILE DRIVING ENGINE LOST POWER AND VEHICLE BEGAN LURCHING FORWARD AND BACK UNCONTROLLABLY. AFTER PULLING OVER ENGINE SHUT DOWN. THANKFULLY WE DID NOT CAUSE AN ACCIDENT. CHECK ENGINE LIGHT CAME ON, ALSO SAID REDUCED ENGINE POWER AND TRACTION CONTROL OFF. FIRST TIME DEALER SAID IT WAS BAD GAS. SECOND TIME THEY TESTED FUEL PUMP AND IT WAS PRODUCING 5 PSI. WAY BELOW 50-60 PSI NORM. NOW OUR VEHICLE IS PARKED WAITING FOR TOYOTA TO DEVELOP A FIX FOR THEIR FUEL PUMP. NO IDEA HOW LONG THAT WILL TAKE. OUR CAR IS PART OF THE ALMOST 700,000 TOYOTA RECALLED. TOYOTA USED TO MEAN QUALITY, NOT SURE ANY MORE.

Additional Notes:

FIRST INCIDENT OCCURRED IN DEC 2019 AND THEN AGAIN IN JAN 2020. WHILE DRIVING ENGINE LOST POWER AND VEHICLE BEGAN LURCHING FORWARD AND BACK UNCONTROLLABLY. AFTER PULLING OVER ENGINE SHUT DOWN. THANKFULLY WE DID NOT CAUSE AN ACCIDENT. CHECK ENGINE LIGHT CAME ON, ALSO SAID REDUCED ENGINE POWER AND TRACTION CONTROL OFF. FIRST TIME DEALER SAID IT WAS BAD GAS. SECOND TIME THEY TESTED FUEL PUMP AND IT WAS PRODUCING 5 PSI. WAY BELOW 50-60 PSI NORM. NOW OUR VEHICLE IS PARKED WAITING FOR TOYOTA TO DEVELOP A FIX FOR THEIR FUEL PUMP. NO IDEA HOW LONG THAT WILL TAKE. OUR CAR IS PART OF THE ALMOST 700,000 TOYOTA RECALLED. TOYOTA USED TO MEAN QUALITY, NOT SURE ANY MORE.

Manufacturer: TOYOTA
Mfg Campaign: 11301691
Notice Date: Jan 24, 2020
Recall Date: Jan 24, 2020

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