Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TA02, 20LA01
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB02/20TA02/20LB01
Recall Date: Jan 13, 2020
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19R1
Recall Date: Mar 27, 2019
Consumer Complaints
436 ComplaintsToyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
DRIVING ON HIGHWAY ON LEFT SIDE WAS HEAVY SNOWFALL AND TRUCK WITH TRAILER ON RIGHT SIDE SUDDENLY MOVED TO CROSS THE HIGHWAY FROM RIGHT LANE TO LEFT LANE HIT MY CAR PUSHED ME IN CONCRETE BARRIER CAR ROLLED OVER 2 TIMES.*DT*JB* TOTAL LOST CAR STRUCTURE DAMAGED AIR BAG NOT DEPLOYED I REQUEST TOYOTA TO DO INSPECTION AND THEY GET INFORMATION FROM BLACK BOX STILL WAITING RESPONSE.*DT*JB
Corrective Action:
DRIVING ON HIGHWAY ON LEFT SIDE WAS HEAVY SNOWFALL AND TRUCK WITH TRAILER ON RIGHT SIDE SUDDENLY MOVED TO CROSS THE HIGHWAY FROM RIGHT LANE TO LEFT LANE HIT MY CAR PUSHED ME IN CONCRETE BARRIER CAR ROLLED OVER 2 TIMES.*DT*JB* TOTAL LOST CAR STRUCTURE DAMAGED AIR BAG NOT DEPLOYED I REQUEST TOYOTA TO DO INSPECTION AND THEY GET INFORMATION FROM BLACK BOX STILL WAITING RESPONSE.*DT*JB
Additional Notes:
DRIVING ON HIGHWAY ON LEFT SIDE WAS HEAVY SNOWFALL AND TRUCK WITH TRAILER ON RIGHT SIDE SUDDENLY MOVED TO CROSS THE HIGHWAY FROM RIGHT LANE TO LEFT LANE HIT MY CAR PUSHED ME IN CONCRETE BARRIER CAR ROLLED OVER 2 TIMES.*DT*JB* TOTAL LOST CAR STRUCTURE DAMAGED AIR BAG NOT DEPLOYED I REQUEST TOYOTA TO DO INSPECTION AND THEY GET INFORMATION FROM BLACK BOX STILL WAITING RESPONSE.*DT*JB
Mfg Campaign: 11397996
Recall Date: Feb 25, 2021
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE IS SLOW TO RESPOND AND/OR HAS INTERMITTENT PERFORMANCE WHEN ACCELERATING OR MOVING FROM COMPLETE STOP. THERE IS LAG TIME IN THE VEHICLE'S RESPONSE TO DRIVER ACCELERATION WHICH MAKES IT CHALLENGING TO ENTER (FROM ROADWAY OR DRIVEWAY) ONCOMING TRAFFIC OR MERGE INTO INTERSTATE/FREEWAY TRAFFIC. THE DELAY IN THE RESPONSIVENESS AND INCONSISTENT PERFORMANCE CAUSES DRIVER TO NEED EXTRA TIME AND DISTANCE WHEN ENTERING THE FLOW OF TRAFFIC. THE FRONT END ALSO BECOMES JUMPY AND ENTERS WITH A SKID/PULL FORCE CAUSING THE NEED TO STEER INTO THE VEHICLE AND COURSE-CORRECT. VEHICLE ALSO DOES NOT ACCELERATE WELL OUT OF A RIGHT-HAND TURN ON 90DEG TURNS AND LAGS TO ACCELERATION PAST APEX. THIS PARTICULAR VEHICLE WAS PURCHASED 07/25/2020 WITH 4,278 MILES. TOYOTA ISSUED A RECALL FOR LOW-PRESSURE FUEL PUMP IN 01/2020 AND ADDED THIS MODEL TO THE RECALL LIST IN 10/2020. AN INTERIM SAFETY RECALL NOTICE STATING THE VEHICLE COULD STALL WHILE DRIVING INCREASING THE RISK OF A CRASH, PARTICULARLY AT HIGH SPEEDS. AS OF 02/15/2021, TOYOTA HAS NOT ISSUED A REMEDY TO THIS SAFETY RECALL WHICH HAS BEEN OPEN, IN TOTAL, FOR MORE THAN A YEAR. AS A DRIVER WHO RELIES ON FREEWAY TRAVEL IN ARIZONA, THIS IS DISTURBING AND THE ADDITIONAL ERRATIC PERFORMANCE IN-TOWN DURING NORMAL TRAFFIC IS EQUALLY UNSETTLING. THIS VEHICLE IS STILL BEING USED IN NORMAL CONDITIONS DUE TO THE OWNER BEING IN AN ESSENTIAL INDUSTRY DURING THE PANDEMIC, BUT RECREATIONAL DRIVING IS BEING LIMITED DUE TO THE OPEN AND UNRESOLVED SAFETY RECALL ISSUED BY TOYOTA. I ALSO CONTACTED MY SERVICE WRITER AT TOYOTA BEFORE RECEIVING THE LETTER, SHORTLY AFTER PURCHASING THE VEHICLE TO ASK IF THE ACCELERATION DELAYS AND INCONSISTENCY WERE NORMAL IN THIS VEHICLE BECAUSE THE DRIVER EXPERIENCE IS SUBPAR TO WHAT SHOULD BE EXPECTED WITH A NEW, LOW-MILE XLE VEHICLE.
Corrective Action:
VEHICLE IS SLOW TO RESPOND AND/OR HAS INTERMITTENT PERFORMANCE WHEN ACCELERATING OR MOVING FROM COMPLETE STOP. THERE IS LAG TIME IN THE VEHICLE'S RESPONSE TO DRIVER ACCELERATION WHICH MAKES IT CHALLENGING TO ENTER (FROM ROADWAY OR DRIVEWAY) ONCOMING TRAFFIC OR MERGE INTO INTERSTATE/FREEWAY TRAFFIC. THE DELAY IN THE RESPONSIVENESS AND INCONSISTENT PERFORMANCE CAUSES DRIVER TO NEED EXTRA TIME AND DISTANCE WHEN ENTERING THE FLOW OF TRAFFIC. THE FRONT END ALSO BECOMES JUMPY AND ENTERS WITH A SKID/PULL FORCE CAUSING THE NEED TO STEER INTO THE VEHICLE AND COURSE-CORRECT. VEHICLE ALSO DOES NOT ACCELERATE WELL OUT OF A RIGHT-HAND TURN ON 90DEG TURNS AND LAGS TO ACCELERATION PAST APEX. THIS PARTICULAR VEHICLE WAS PURCHASED 07/25/2020 WITH 4,278 MILES. TOYOTA ISSUED A RECALL FOR LOW-PRESSURE FUEL PUMP IN 01/2020 AND ADDED THIS MODEL TO THE RECALL LIST IN 10/2020. AN INTERIM SAFETY RECALL NOTICE STATING THE VEHICLE COULD STALL WHILE DRIVING INCREASING THE RISK OF A CRASH, PARTICULARLY AT HIGH SPEEDS. AS OF 02/15/2021, TOYOTA HAS NOT ISSUED A REMEDY TO THIS SAFETY RECALL WHICH HAS BEEN OPEN, IN TOTAL, FOR MORE THAN A YEAR. AS A DRIVER WHO RELIES ON FREEWAY TRAVEL IN ARIZONA, THIS IS DISTURBING AND THE ADDITIONAL ERRATIC PERFORMANCE IN-TOWN DURING NORMAL TRAFFIC IS EQUALLY UNSETTLING. THIS VEHICLE IS STILL BEING USED IN NORMAL CONDITIONS DUE TO THE OWNER BEING IN AN ESSENTIAL INDUSTRY DURING THE PANDEMIC, BUT RECREATIONAL DRIVING IS BEING LIMITED DUE TO THE OPEN AND UNRESOLVED SAFETY RECALL ISSUED BY TOYOTA. I ALSO CONTACTED MY SERVICE WRITER AT TOYOTA BEFORE RECEIVING THE LETTER, SHORTLY AFTER PURCHASING THE VEHICLE TO ASK IF THE ACCELERATION DELAYS AND INCONSISTENCY WERE NORMAL IN THIS VEHICLE BECAUSE THE DRIVER EXPERIENCE IS SUBPAR TO WHAT SHOULD BE EXPECTED WITH A NEW, LOW-MILE XLE VEHICLE.
Additional Notes:
VEHICLE IS SLOW TO RESPOND AND/OR HAS INTERMITTENT PERFORMANCE WHEN ACCELERATING OR MOVING FROM COMPLETE STOP. THERE IS LAG TIME IN THE VEHICLE'S RESPONSE TO DRIVER ACCELERATION WHICH MAKES IT CHALLENGING TO ENTER (FROM ROADWAY OR DRIVEWAY) ONCOMING TRAFFIC OR MERGE INTO INTERSTATE/FREEWAY TRAFFIC. THE DELAY IN THE RESPONSIVENESS AND INCONSISTENT PERFORMANCE CAUSES DRIVER TO NEED EXTRA TIME AND DISTANCE WHEN ENTERING THE FLOW OF TRAFFIC. THE FRONT END ALSO BECOMES JUMPY AND ENTERS WITH A SKID/PULL FORCE CAUSING THE NEED TO STEER INTO THE VEHICLE AND COURSE-CORRECT. VEHICLE ALSO DOES NOT ACCELERATE WELL OUT OF A RIGHT-HAND TURN ON 90DEG TURNS AND LAGS TO ACCELERATION PAST APEX. THIS PARTICULAR VEHICLE WAS PURCHASED 07/25/2020 WITH 4,278 MILES. TOYOTA ISSUED A RECALL FOR LOW-PRESSURE FUEL PUMP IN 01/2020 AND ADDED THIS MODEL TO THE RECALL LIST IN 10/2020. AN INTERIM SAFETY RECALL NOTICE STATING THE VEHICLE COULD STALL WHILE DRIVING INCREASING THE RISK OF A CRASH, PARTICULARLY AT HIGH SPEEDS. AS OF 02/15/2021, TOYOTA HAS NOT ISSUED A REMEDY TO THIS SAFETY RECALL WHICH HAS BEEN OPEN, IN TOTAL, FOR MORE THAN A YEAR. AS A DRIVER WHO RELIES ON FREEWAY TRAVEL IN ARIZONA, THIS IS DISTURBING AND THE ADDITIONAL ERRATIC PERFORMANCE IN-TOWN DURING NORMAL TRAFFIC IS EQUALLY UNSETTLING. THIS VEHICLE IS STILL BEING USED IN NORMAL CONDITIONS DUE TO THE OWNER BEING IN AN ESSENTIAL INDUSTRY DURING THE PANDEMIC, BUT RECREATIONAL DRIVING IS BEING LIMITED DUE TO THE OPEN AND UNRESOLVED SAFETY RECALL ISSUED BY TOYOTA. I ALSO CONTACTED MY SERVICE WRITER AT TOYOTA BEFORE RECEIVING THE LETTER, SHORTLY AFTER PURCHASING THE VEHICLE TO ASK IF THE ACCELERATION DELAYS AND INCONSISTENCY WERE NORMAL IN THIS VEHICLE BECAUSE THE DRIVER EXPERIENCE IS SUBPAR TO WHAT SHOULD BE EXPECTED WITH A NEW, LOW-MILE XLE VEHICLE.
Mfg Campaign: 11396354
Recall Date: Feb 15, 2021
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VEHICLE IS SLOW TO RESPOND AND/OR HAS INTERMITTENT PERFORMANCE WHEN ACCELERATING OR MOVING FROM COMPLETE STOP. THERE IS LAG TIME IN THE VEHICLE'S RESPONSE TO DRIVER ACCELERATION WHICH MAKES IT CHALLENGING TO ENTER (FROM ROADWAY OR DRIVEWAY) ONCOMING TRAFFIC OR MERGE INTO INTERSTATE/FREEWAY TRAFFIC. THE DELAY IN THE RESPONSIVENESS AND INCONSISTENT PERFORMANCE CAUSES DRIVER TO NEED EXTRA TIME AND DISTANCE WHEN ENTERING THE FLOW OF TRAFFIC. THE FRONT END ALSO BECOMES JUMPY AND ENTERS WITH A SKID/PULL FORCE CAUSING THE NEED TO STEER INTO THE VEHICLE AND COURSE-CORRECT. VEHICLE ALSO DOES NOT ACCELERATE WELL OUT OF A RIGHT-HAND TURN ON 90DEG TURNS AND LAGS TO ACCELERATION PAST APEX. THIS PARTICULAR VEHICLE WAS PURCHASED 07/25/2020 WITH 4,278 MILES. TOYOTA ISSUED A RECALL FOR LOW-PRESSURE FUEL PUMP IN 01/2020 AND ADDED THIS MODEL TO THE RECALL LIST IN 10/2020. AN INTERIM SAFETY RECALL NOTICE STATING THE VEHICLE COULD STALL WHILE DRIVING INCREASING THE RISK OF A CRASH, PARTICULARLY AT HIGH SPEEDS. AS OF 02/15/2021, TOYOTA HAS NOT ISSUED A REMEDY TO THIS SAFETY RECALL WHICH HAS BEEN OPEN, IN TOTAL, FOR MORE THAN A YEAR. AS A DRIVER WHO RELIES ON FREEWAY TRAVEL IN ARIZONA, THIS IS DISTURBING AND THE ADDITIONAL ERRATIC PERFORMANCE IN-TOWN DURING NORMAL TRAFFIC IS EQUALLY UNSETTLING. THIS VEHICLE IS STILL BEING USED IN NORMAL CONDITIONS DUE TO THE OWNER BEING IN AN ESSENTIAL INDUSTRY DURING THE PANDEMIC, BUT RECREATIONAL DRIVING IS BEING LIMITED DUE TO THE OPEN AND UNRESOLVED SAFETY RECALL ISSUED BY TOYOTA. I ALSO CONTACTED MY SERVICE WRITER AT TOYOTA BEFORE RECEIVING THE LETTER, SHORTLY AFTER PURCHASING THE VEHICLE TO ASK IF THE ACCELERATION DELAYS AND INCONSISTENCY WERE NORMAL IN THIS VEHICLE BECAUSE THE DRIVER EXPERIENCE IS SUBPAR TO WHAT SHOULD BE EXPECTED WITH A NEW, LOW-MILE XLE VEHICLE.
Corrective Action:
VEHICLE IS SLOW TO RESPOND AND/OR HAS INTERMITTENT PERFORMANCE WHEN ACCELERATING OR MOVING FROM COMPLETE STOP. THERE IS LAG TIME IN THE VEHICLE'S RESPONSE TO DRIVER ACCELERATION WHICH MAKES IT CHALLENGING TO ENTER (FROM ROADWAY OR DRIVEWAY) ONCOMING TRAFFIC OR MERGE INTO INTERSTATE/FREEWAY TRAFFIC. THE DELAY IN THE RESPONSIVENESS AND INCONSISTENT PERFORMANCE CAUSES DRIVER TO NEED EXTRA TIME AND DISTANCE WHEN ENTERING THE FLOW OF TRAFFIC. THE FRONT END ALSO BECOMES JUMPY AND ENTERS WITH A SKID/PULL FORCE CAUSING THE NEED TO STEER INTO THE VEHICLE AND COURSE-CORRECT. VEHICLE ALSO DOES NOT ACCELERATE WELL OUT OF A RIGHT-HAND TURN ON 90DEG TURNS AND LAGS TO ACCELERATION PAST APEX. THIS PARTICULAR VEHICLE WAS PURCHASED 07/25/2020 WITH 4,278 MILES. TOYOTA ISSUED A RECALL FOR LOW-PRESSURE FUEL PUMP IN 01/2020 AND ADDED THIS MODEL TO THE RECALL LIST IN 10/2020. AN INTERIM SAFETY RECALL NOTICE STATING THE VEHICLE COULD STALL WHILE DRIVING INCREASING THE RISK OF A CRASH, PARTICULARLY AT HIGH SPEEDS. AS OF 02/15/2021, TOYOTA HAS NOT ISSUED A REMEDY TO THIS SAFETY RECALL WHICH HAS BEEN OPEN, IN TOTAL, FOR MORE THAN A YEAR. AS A DRIVER WHO RELIES ON FREEWAY TRAVEL IN ARIZONA, THIS IS DISTURBING AND THE ADDITIONAL ERRATIC PERFORMANCE IN-TOWN DURING NORMAL TRAFFIC IS EQUALLY UNSETTLING. THIS VEHICLE IS STILL BEING USED IN NORMAL CONDITIONS DUE TO THE OWNER BEING IN AN ESSENTIAL INDUSTRY DURING THE PANDEMIC, BUT RECREATIONAL DRIVING IS BEING LIMITED DUE TO THE OPEN AND UNRESOLVED SAFETY RECALL ISSUED BY TOYOTA. I ALSO CONTACTED MY SERVICE WRITER AT TOYOTA BEFORE RECEIVING THE LETTER, SHORTLY AFTER PURCHASING THE VEHICLE TO ASK IF THE ACCELERATION DELAYS AND INCONSISTENCY WERE NORMAL IN THIS VEHICLE BECAUSE THE DRIVER EXPERIENCE IS SUBPAR TO WHAT SHOULD BE EXPECTED WITH A NEW, LOW-MILE XLE VEHICLE.
Additional Notes:
VEHICLE IS SLOW TO RESPOND AND/OR HAS INTERMITTENT PERFORMANCE WHEN ACCELERATING OR MOVING FROM COMPLETE STOP. THERE IS LAG TIME IN THE VEHICLE'S RESPONSE TO DRIVER ACCELERATION WHICH MAKES IT CHALLENGING TO ENTER (FROM ROADWAY OR DRIVEWAY) ONCOMING TRAFFIC OR MERGE INTO INTERSTATE/FREEWAY TRAFFIC. THE DELAY IN THE RESPONSIVENESS AND INCONSISTENT PERFORMANCE CAUSES DRIVER TO NEED EXTRA TIME AND DISTANCE WHEN ENTERING THE FLOW OF TRAFFIC. THE FRONT END ALSO BECOMES JUMPY AND ENTERS WITH A SKID/PULL FORCE CAUSING THE NEED TO STEER INTO THE VEHICLE AND COURSE-CORRECT. VEHICLE ALSO DOES NOT ACCELERATE WELL OUT OF A RIGHT-HAND TURN ON 90DEG TURNS AND LAGS TO ACCELERATION PAST APEX. THIS PARTICULAR VEHICLE WAS PURCHASED 07/25/2020 WITH 4,278 MILES. TOYOTA ISSUED A RECALL FOR LOW-PRESSURE FUEL PUMP IN 01/2020 AND ADDED THIS MODEL TO THE RECALL LIST IN 10/2020. AN INTERIM SAFETY RECALL NOTICE STATING THE VEHICLE COULD STALL WHILE DRIVING INCREASING THE RISK OF A CRASH, PARTICULARLY AT HIGH SPEEDS. AS OF 02/15/2021, TOYOTA HAS NOT ISSUED A REMEDY TO THIS SAFETY RECALL WHICH HAS BEEN OPEN, IN TOTAL, FOR MORE THAN A YEAR. AS A DRIVER WHO RELIES ON FREEWAY TRAVEL IN ARIZONA, THIS IS DISTURBING AND THE ADDITIONAL ERRATIC PERFORMANCE IN-TOWN DURING NORMAL TRAFFIC IS EQUALLY UNSETTLING. THIS VEHICLE IS STILL BEING USED IN NORMAL CONDITIONS DUE TO THE OWNER BEING IN AN ESSENTIAL INDUSTRY DURING THE PANDEMIC, BUT RECREATIONAL DRIVING IS BEING LIMITED DUE TO THE OPEN AND UNRESOLVED SAFETY RECALL ISSUED BY TOYOTA. I ALSO CONTACTED MY SERVICE WRITER AT TOYOTA BEFORE RECEIVING THE LETTER, SHORTLY AFTER PURCHASING THE VEHICLE TO ASK IF THE ACCELERATION DELAYS AND INCONSISTENCY WERE NORMAL IN THIS VEHICLE BECAUSE THE DRIVER EXPERIENCE IS SUBPAR TO WHAT SHOULD BE EXPECTED WITH A NEW, LOW-MILE XLE VEHICLE.
Mfg Campaign: 11396354
Recall Date: Feb 15, 2021
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
RECALL ON THE VEHICLE FOR FUEL PUMP, AND REPLACEMENT IS NOT YET AVAILABLE. TOYOTA STATES THE PART WILL BE AVAILABLE BY END OF FEBRUARY / EARLY MARCH. WE HAVE ASKED THE DEALER TO ALLOW US TO RETURN THE VEHICLE BUT THEY WILL NOT BECAUSE THE CURRENT VALUE IS LESS THAN WHAT IS OWED. WE HAVE ASKED TOYOTA MANUFACTURER TO ACCEPT THE VEHICLE AS A RETURN WITH NO NEGATIVE BALANCE (WE HAVE ALREADY PAID ON THIS VEHICLE FOR 14 MONTHS). THEY STATE THE PROBLEM WILL BE REPAIRED AND THE VEHICLE IS SAFE TO DRIVE. THE RECALL STATES THE CAR CAN STOP AT ANY TIME AT HIGH RATES OF SPEED, WITH OR WITHOUT WARNING. OUR VEHICLE HAS HESITATION AND THAT IS ONE OF THE SYMPTOMS NOTED IN THE RECALL. WE DO NOT WANT TO WAIT ANY LONGER FOR THE VEHICLE TO BE REPAIRED, AND WE DO NOT WANT TO CONTINUE TO PAY FOR A VEHICLE WE DO NOT FEEL SAFE DRIVING. WE HAVE AN ARBITRATION MEETING WITH TOYOTA HOWEVER, I WAS READING THE WARRANTY AND IT SAYS TO FILE A COMPLAINT WITH YOU. CAN YOU HELP US GET THIS RESOLVED IN A TIMELY MANNER?
Corrective Action:
RECALL ON THE VEHICLE FOR FUEL PUMP, AND REPLACEMENT IS NOT YET AVAILABLE. TOYOTA STATES THE PART WILL BE AVAILABLE BY END OF FEBRUARY / EARLY MARCH. WE HAVE ASKED THE DEALER TO ALLOW US TO RETURN THE VEHICLE BUT THEY WILL NOT BECAUSE THE CURRENT VALUE IS LESS THAN WHAT IS OWED. WE HAVE ASKED TOYOTA MANUFACTURER TO ACCEPT THE VEHICLE AS A RETURN WITH NO NEGATIVE BALANCE (WE HAVE ALREADY PAID ON THIS VEHICLE FOR 14 MONTHS). THEY STATE THE PROBLEM WILL BE REPAIRED AND THE VEHICLE IS SAFE TO DRIVE. THE RECALL STATES THE CAR CAN STOP AT ANY TIME AT HIGH RATES OF SPEED, WITH OR WITHOUT WARNING. OUR VEHICLE HAS HESITATION AND THAT IS ONE OF THE SYMPTOMS NOTED IN THE RECALL. WE DO NOT WANT TO WAIT ANY LONGER FOR THE VEHICLE TO BE REPAIRED, AND WE DO NOT WANT TO CONTINUE TO PAY FOR A VEHICLE WE DO NOT FEEL SAFE DRIVING. WE HAVE AN ARBITRATION MEETING WITH TOYOTA HOWEVER, I WAS READING THE WARRANTY AND IT SAYS TO FILE A COMPLAINT WITH YOU. CAN YOU HELP US GET THIS RESOLVED IN A TIMELY MANNER?
Additional Notes:
RECALL ON THE VEHICLE FOR FUEL PUMP, AND REPLACEMENT IS NOT YET AVAILABLE. TOYOTA STATES THE PART WILL BE AVAILABLE BY END OF FEBRUARY / EARLY MARCH. WE HAVE ASKED THE DEALER TO ALLOW US TO RETURN THE VEHICLE BUT THEY WILL NOT BECAUSE THE CURRENT VALUE IS LESS THAN WHAT IS OWED. WE HAVE ASKED TOYOTA MANUFACTURER TO ACCEPT THE VEHICLE AS A RETURN WITH NO NEGATIVE BALANCE (WE HAVE ALREADY PAID ON THIS VEHICLE FOR 14 MONTHS). THEY STATE THE PROBLEM WILL BE REPAIRED AND THE VEHICLE IS SAFE TO DRIVE. THE RECALL STATES THE CAR CAN STOP AT ANY TIME AT HIGH RATES OF SPEED, WITH OR WITHOUT WARNING. OUR VEHICLE HAS HESITATION AND THAT IS ONE OF THE SYMPTOMS NOTED IN THE RECALL. WE DO NOT WANT TO WAIT ANY LONGER FOR THE VEHICLE TO BE REPAIRED, AND WE DO NOT WANT TO CONTINUE TO PAY FOR A VEHICLE WE DO NOT FEEL SAFE DRIVING. WE HAVE AN ARBITRATION MEETING WITH TOYOTA HOWEVER, I WAS READING THE WARRANTY AND IT SAYS TO FILE A COMPLAINT WITH YOU. CAN YOU HELP US GET THIS RESOLVED IN A TIMELY MANNER?
Mfg Campaign: 11394875
Recall Date: Feb 5, 2021
Toyota Motor Corporation
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. KOONS WESTMINSTER TOYOTA (375 BALTIMORE BLVD, WESTMINSTER, MD 21157, (410) 876-6400) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER AND DEALER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. KOONS WESTMINSTER TOYOTA (375 BALTIMORE BLVD, WESTMINSTER, MD 21157, (410) 876-6400) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER AND DEALER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. KOONS WESTMINSTER TOYOTA (375 BALTIMORE BLVD, WESTMINSTER, MD 21157, (410) 876-6400) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER AND DEALER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*JB
Mfg Campaign: 11394693
Recall Date: Feb 4, 2021
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
RECEIVED NOTICE OF RECALL MORE THAN 60 DAYS AGO, NHTSA NO.20V-682 "LOW PRESSURE FUEL PUMP MAY STALL VEHICLE AND CAUSE CRASH" CALLED BOTH MY DEALERSHIP AND TOYOTA WITH RESPONSE OF: "NO DATE FOR REMEDY" I HAVE TRAVEL PLANNED AND THIS 2019 HIGHLANDER SHOULD NOT BE ON THE ROAD FOR FEAR OF CRASH. WHY NO POSITIVE RESULT YET?
Corrective Action:
RECEIVED NOTICE OF RECALL MORE THAN 60 DAYS AGO, NHTSA NO.20V-682 "LOW PRESSURE FUEL PUMP MAY STALL VEHICLE AND CAUSE CRASH" CALLED BOTH MY DEALERSHIP AND TOYOTA WITH RESPONSE OF: "NO DATE FOR REMEDY" I HAVE TRAVEL PLANNED AND THIS 2019 HIGHLANDER SHOULD NOT BE ON THE ROAD FOR FEAR OF CRASH. WHY NO POSITIVE RESULT YET?
Additional Notes:
RECEIVED NOTICE OF RECALL MORE THAN 60 DAYS AGO, NHTSA NO.20V-682 "LOW PRESSURE FUEL PUMP MAY STALL VEHICLE AND CAUSE CRASH" CALLED BOTH MY DEALERSHIP AND TOYOTA WITH RESPONSE OF: "NO DATE FOR REMEDY" I HAVE TRAVEL PLANNED AND THIS 2019 HIGHLANDER SHOULD NOT BE ON THE ROAD FOR FEAR OF CRASH. WHY NO POSITIVE RESULT YET?
Mfg Campaign: 11389859
Recall Date: Jan 25, 2021
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
RECEIVED NOTICE OF RECALL MORE THAN 60 DAYS AGO, NHTSA NO.20V-682 "LOW PRESSURE FUEL PUMP MAY STALL VEHICLE AND CAUSE CRASH" CALLED BOTH MY DEALERSHIP AND TOYOTA WITH RESPONSE OF: "NO DATE FOR REMEDY" I HAVE TRAVEL PLANNED AND THIS 2019 HIGHLANDER SHOULD NOT BE ON THE ROAD FOR FEAR OF CRASH. WHY NO POSITIVE RESULT YET?
Corrective Action:
RECEIVED NOTICE OF RECALL MORE THAN 60 DAYS AGO, NHTSA NO.20V-682 "LOW PRESSURE FUEL PUMP MAY STALL VEHICLE AND CAUSE CRASH" CALLED BOTH MY DEALERSHIP AND TOYOTA WITH RESPONSE OF: "NO DATE FOR REMEDY" I HAVE TRAVEL PLANNED AND THIS 2019 HIGHLANDER SHOULD NOT BE ON THE ROAD FOR FEAR OF CRASH. WHY NO POSITIVE RESULT YET?
Additional Notes:
RECEIVED NOTICE OF RECALL MORE THAN 60 DAYS AGO, NHTSA NO.20V-682 "LOW PRESSURE FUEL PUMP MAY STALL VEHICLE AND CAUSE CRASH" CALLED BOTH MY DEALERSHIP AND TOYOTA WITH RESPONSE OF: "NO DATE FOR REMEDY" I HAVE TRAVEL PLANNED AND THIS 2019 HIGHLANDER SHOULD NOT BE ON THE ROAD FOR FEAR OF CRASH. WHY NO POSITIVE RESULT YET?
Mfg Campaign: 11389859
Recall Date: Jan 25, 2021
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
RECEIVED NOTICE OF RECALL MORE THAN 60 DAYS AGO, NHTSA NO.20V-682 "LOW PRESSURE FUEL PUMP MAY STALL VEHICLE AND CAUSE CRASH" CALLED BOTH MY DEALERSHIP AND TOYOTA WITH RESPONSE OF: "NO DATE FOR REMEDY" I HAVE TRAVEL PLANNED AND THIS 2019 HIGHLANDER SHOULD NOT BE ON THE ROAD FOR FEAR OF CRASH. WHY NO POSITIVE RESULT YET?
Corrective Action:
RECEIVED NOTICE OF RECALL MORE THAN 60 DAYS AGO, NHTSA NO.20V-682 "LOW PRESSURE FUEL PUMP MAY STALL VEHICLE AND CAUSE CRASH" CALLED BOTH MY DEALERSHIP AND TOYOTA WITH RESPONSE OF: "NO DATE FOR REMEDY" I HAVE TRAVEL PLANNED AND THIS 2019 HIGHLANDER SHOULD NOT BE ON THE ROAD FOR FEAR OF CRASH. WHY NO POSITIVE RESULT YET?
Additional Notes:
RECEIVED NOTICE OF RECALL MORE THAN 60 DAYS AGO, NHTSA NO.20V-682 "LOW PRESSURE FUEL PUMP MAY STALL VEHICLE AND CAUSE CRASH" CALLED BOTH MY DEALERSHIP AND TOYOTA WITH RESPONSE OF: "NO DATE FOR REMEDY" I HAVE TRAVEL PLANNED AND THIS 2019 HIGHLANDER SHOULD NOT BE ON THE ROAD FOR FEAR OF CRASH. WHY NO POSITIVE RESULT YET?
Mfg Campaign: 11389859
Recall Date: Jan 25, 2021
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED AND JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NEW COUNTRY TOYOTA OF CLIFTON PARK (202 RTE 146, MECHANICVILLE, NY 12118, (518) 670-4332) WHERE IT WAS DIAGNOSED AND TEST DRIVEN. THE CONTACT WAS INFORMED THAT THERE WAS NO FIX FOR THE TECT TIP WHICH FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NO RESOLUTION WAS SET FOR THE ISSUE HOWEVER, AN INVESTIGATION WAS STARTED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED AND JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NEW COUNTRY TOYOTA OF CLIFTON PARK (202 RTE 146, MECHANICVILLE, NY 12118, (518) 670-4332) WHERE IT WAS DIAGNOSED AND TEST DRIVEN. THE CONTACT WAS INFORMED THAT THERE WAS NO FIX FOR THE TECT TIP WHICH FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NO RESOLUTION WAS SET FOR THE ISSUE HOWEVER, AN INVESTIGATION WAS STARTED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED AND JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NEW COUNTRY TOYOTA OF CLIFTON PARK (202 RTE 146, MECHANICVILLE, NY 12118, (518) 670-4332) WHERE IT WAS DIAGNOSED AND TEST DRIVEN. THE CONTACT WAS INFORMED THAT THERE WAS NO FIX FOR THE TECT TIP WHICH FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NO RESOLUTION WAS SET FOR THE ISSUE HOWEVER, AN INVESTIGATION WAS STARTED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.
Mfg Campaign: 11387843
Recall Date: Jan 13, 2021
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE HAD A PROLONGED HESITATION WHEN TRYING TO ACCELERATE INTO MOVING TRAFFIC WHILE RAMPING ONTO THE INTERSTATE. AFTER THE HESITATION THE VEHICLE THEN SURGED INTO TRAFFIC.
Corrective Action:
VEHICLE HAD A PROLONGED HESITATION WHEN TRYING TO ACCELERATE INTO MOVING TRAFFIC WHILE RAMPING ONTO THE INTERSTATE. AFTER THE HESITATION THE VEHICLE THEN SURGED INTO TRAFFIC.
Additional Notes:
VEHICLE HAD A PROLONGED HESITATION WHEN TRYING TO ACCELERATE INTO MOVING TRAFFIC WHILE RAMPING ONTO THE INTERSTATE. AFTER THE HESITATION THE VEHICLE THEN SURGED INTO TRAFFIC.
Mfg Campaign: 11387606
Recall Date: Jan 11, 2021
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
ALTHOUGH MY CAR WAS NEW (ONLY 11 MONTHS OLD) AND LESS THAN 5000 MILES, IT HAD SHUT DOWN COMPLETELY WHILE I WAS PULLING OUT OF A PARKING LOT. I HAD TO GET IT TOWED TO THE NEAREST TOYOTA DEALERSHIP OVERNIGHT. THEY TOLD ME IT WAS MY FAULTY FUEL PUMP AND THAT THEY HAD NEVER SEEN THAT HAPPEN TO SUCH A NEW CAR BEFORE. CURRENTLY I HAVE MY CHECK ENGINE LIGHT ON (MY CAR HAS LESS THAN 6200 MILES ON IT) AND IT ONLY GOES AWAY WHEN I PUT IN A FULL TANK OF GAS. AFTER I DRIVE ABOUT 2 MILES, THE CHECK ENGINE LIGHT TURNS ON AGAIN. I AM TERRIFIED MY CAR ENGINE WILL JUST DIE ONCE I'M ON THE ROAD, OR WORSE, THE FREEWAY. I AM UNABLE TO DRIVE THIS CAR WITHOUT THAT FEAR. PLEASE SEE CULVER CITY TOYOTA RECORDS FOR PROOF OF MY FUEL PUMP PROBLEM AND ENGINE DYING. THEY ALSO HAVE RECORD OF MY TOWING TO THAT DEALERSHIP THE NEXT DAY ON SEPT 1, 2020.
Corrective Action:
ALTHOUGH MY CAR WAS NEW (ONLY 11 MONTHS OLD) AND LESS THAN 5000 MILES, IT HAD SHUT DOWN COMPLETELY WHILE I WAS PULLING OUT OF A PARKING LOT. I HAD TO GET IT TOWED TO THE NEAREST TOYOTA DEALERSHIP OVERNIGHT. THEY TOLD ME IT WAS MY FAULTY FUEL PUMP AND THAT THEY HAD NEVER SEEN THAT HAPPEN TO SUCH A NEW CAR BEFORE. CURRENTLY I HAVE MY CHECK ENGINE LIGHT ON (MY CAR HAS LESS THAN 6200 MILES ON IT) AND IT ONLY GOES AWAY WHEN I PUT IN A FULL TANK OF GAS. AFTER I DRIVE ABOUT 2 MILES, THE CHECK ENGINE LIGHT TURNS ON AGAIN. I AM TERRIFIED MY CAR ENGINE WILL JUST DIE ONCE I'M ON THE ROAD, OR WORSE, THE FREEWAY. I AM UNABLE TO DRIVE THIS CAR WITHOUT THAT FEAR. PLEASE SEE CULVER CITY TOYOTA RECORDS FOR PROOF OF MY FUEL PUMP PROBLEM AND ENGINE DYING. THEY ALSO HAVE RECORD OF MY TOWING TO THAT DEALERSHIP THE NEXT DAY ON SEPT 1, 2020.
Additional Notes:
ALTHOUGH MY CAR WAS NEW (ONLY 11 MONTHS OLD) AND LESS THAN 5000 MILES, IT HAD SHUT DOWN COMPLETELY WHILE I WAS PULLING OUT OF A PARKING LOT. I HAD TO GET IT TOWED TO THE NEAREST TOYOTA DEALERSHIP OVERNIGHT. THEY TOLD ME IT WAS MY FAULTY FUEL PUMP AND THAT THEY HAD NEVER SEEN THAT HAPPEN TO SUCH A NEW CAR BEFORE. CURRENTLY I HAVE MY CHECK ENGINE LIGHT ON (MY CAR HAS LESS THAN 6200 MILES ON IT) AND IT ONLY GOES AWAY WHEN I PUT IN A FULL TANK OF GAS. AFTER I DRIVE ABOUT 2 MILES, THE CHECK ENGINE LIGHT TURNS ON AGAIN. I AM TERRIFIED MY CAR ENGINE WILL JUST DIE ONCE I'M ON THE ROAD, OR WORSE, THE FREEWAY. I AM UNABLE TO DRIVE THIS CAR WITHOUT THAT FEAR. PLEASE SEE CULVER CITY TOYOTA RECORDS FOR PROOF OF MY FUEL PUMP PROBLEM AND ENGINE DYING. THEY ALSO HAVE RECORD OF MY TOWING TO THAT DEALERSHIP THE NEXT DAY ON SEPT 1, 2020.
Mfg Campaign: 11384692
Recall Date: Dec 23, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ALTHOUGH MY CAR WAS NEW (ONLY 11 MONTHS OLD) AND LESS THAN 5000 MILES, IT HAD SHUT DOWN COMPLETELY WHILE I WAS PULLING OUT OF A PARKING LOT. I HAD TO GET IT TOWED TO THE NEAREST TOYOTA DEALERSHIP OVERNIGHT. THEY TOLD ME IT WAS MY FAULTY FUEL PUMP AND THAT THEY HAD NEVER SEEN THAT HAPPEN TO SUCH A NEW CAR BEFORE. CURRENTLY I HAVE MY CHECK ENGINE LIGHT ON (MY CAR HAS LESS THAN 6200 MILES ON IT) AND IT ONLY GOES AWAY WHEN I PUT IN A FULL TANK OF GAS. AFTER I DRIVE ABOUT 2 MILES, THE CHECK ENGINE LIGHT TURNS ON AGAIN. I AM TERRIFIED MY CAR ENGINE WILL JUST DIE ONCE I'M ON THE ROAD, OR WORSE, THE FREEWAY. I AM UNABLE TO DRIVE THIS CAR WITHOUT THAT FEAR. PLEASE SEE CULVER CITY TOYOTA RECORDS FOR PROOF OF MY FUEL PUMP PROBLEM AND ENGINE DYING. THEY ALSO HAVE RECORD OF MY TOWING TO THAT DEALERSHIP THE NEXT DAY ON SEPT 1, 2020.
Corrective Action:
ALTHOUGH MY CAR WAS NEW (ONLY 11 MONTHS OLD) AND LESS THAN 5000 MILES, IT HAD SHUT DOWN COMPLETELY WHILE I WAS PULLING OUT OF A PARKING LOT. I HAD TO GET IT TOWED TO THE NEAREST TOYOTA DEALERSHIP OVERNIGHT. THEY TOLD ME IT WAS MY FAULTY FUEL PUMP AND THAT THEY HAD NEVER SEEN THAT HAPPEN TO SUCH A NEW CAR BEFORE. CURRENTLY I HAVE MY CHECK ENGINE LIGHT ON (MY CAR HAS LESS THAN 6200 MILES ON IT) AND IT ONLY GOES AWAY WHEN I PUT IN A FULL TANK OF GAS. AFTER I DRIVE ABOUT 2 MILES, THE CHECK ENGINE LIGHT TURNS ON AGAIN. I AM TERRIFIED MY CAR ENGINE WILL JUST DIE ONCE I'M ON THE ROAD, OR WORSE, THE FREEWAY. I AM UNABLE TO DRIVE THIS CAR WITHOUT THAT FEAR. PLEASE SEE CULVER CITY TOYOTA RECORDS FOR PROOF OF MY FUEL PUMP PROBLEM AND ENGINE DYING. THEY ALSO HAVE RECORD OF MY TOWING TO THAT DEALERSHIP THE NEXT DAY ON SEPT 1, 2020.
Additional Notes:
ALTHOUGH MY CAR WAS NEW (ONLY 11 MONTHS OLD) AND LESS THAN 5000 MILES, IT HAD SHUT DOWN COMPLETELY WHILE I WAS PULLING OUT OF A PARKING LOT. I HAD TO GET IT TOWED TO THE NEAREST TOYOTA DEALERSHIP OVERNIGHT. THEY TOLD ME IT WAS MY FAULTY FUEL PUMP AND THAT THEY HAD NEVER SEEN THAT HAPPEN TO SUCH A NEW CAR BEFORE. CURRENTLY I HAVE MY CHECK ENGINE LIGHT ON (MY CAR HAS LESS THAN 6200 MILES ON IT) AND IT ONLY GOES AWAY WHEN I PUT IN A FULL TANK OF GAS. AFTER I DRIVE ABOUT 2 MILES, THE CHECK ENGINE LIGHT TURNS ON AGAIN. I AM TERRIFIED MY CAR ENGINE WILL JUST DIE ONCE I'M ON THE ROAD, OR WORSE, THE FREEWAY. I AM UNABLE TO DRIVE THIS CAR WITHOUT THAT FEAR. PLEASE SEE CULVER CITY TOYOTA RECORDS FOR PROOF OF MY FUEL PUMP PROBLEM AND ENGINE DYING. THEY ALSO HAVE RECORD OF MY TOWING TO THAT DEALERSHIP THE NEXT DAY ON SEPT 1, 2020.
Mfg Campaign: 11384692
Recall Date: Dec 23, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY VEHICLE HAS BEEN ON THE RECALL LIST SINCE JANUARY 2020, BUT TOYOTA STILL HAS NOT ISSUED ME A NOTICE TO HAVE THE FUEL PUMP REPLACED. THEY CONTINUE TO SAY OVER THE PHONE THAT THEY HAVE NO REMEDY AVAILABLE. THIS IS OUTRAGEOUS. THEY SHOULD ISSUE THE NOTICE SO I CAN GET THE PUMP REPLACED BEFORE THE TRANS ON THE HIGHWAY. SO FAR I HAVE NOT HAD A MALFUNCTION.
Corrective Action:
MY VEHICLE HAS BEEN ON THE RECALL LIST SINCE JANUARY 2020, BUT TOYOTA STILL HAS NOT ISSUED ME A NOTICE TO HAVE THE FUEL PUMP REPLACED. THEY CONTINUE TO SAY OVER THE PHONE THAT THEY HAVE NO REMEDY AVAILABLE. THIS IS OUTRAGEOUS. THEY SHOULD ISSUE THE NOTICE SO I CAN GET THE PUMP REPLACED BEFORE THE TRANS ON THE HIGHWAY. SO FAR I HAVE NOT HAD A MALFUNCTION.
Additional Notes:
MY VEHICLE HAS BEEN ON THE RECALL LIST SINCE JANUARY 2020, BUT TOYOTA STILL HAS NOT ISSUED ME A NOTICE TO HAVE THE FUEL PUMP REPLACED. THEY CONTINUE TO SAY OVER THE PHONE THAT THEY HAVE NO REMEDY AVAILABLE. THIS IS OUTRAGEOUS. THEY SHOULD ISSUE THE NOTICE SO I CAN GET THE PUMP REPLACED BEFORE THE TRANS ON THE HIGHWAY. SO FAR I HAVE NOT HAD A MALFUNCTION.
Mfg Campaign: 11384536
Recall Date: Dec 22, 2020
Toyota Motor Corporation
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOYOTA OF BROOKFIELD (20655 W CAPITOL DR, BROOKFIELD, WI 53045) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOYOTA OF BROOKFIELD (20655 W CAPITOL DR, BROOKFIELD, WI 53045) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOYOTA OF BROOKFIELD (20655 W CAPITOL DR, BROOKFIELD, WI 53045) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11377718
Recall Date: Dec 3, 2020
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I AM DRIVING AT LOWER SPEEDS, THE TRANSMISSION SEARCHES FOR THE CORRECT GEAR. IT'S VERY ROUGH AND AT TIMES HAS MADE DRIVING UNSAFE. THIS HAPPENS ALL THE TIME AT LOWER SPEEDS.
Corrective Action:
WHEN I AM DRIVING AT LOWER SPEEDS, THE TRANSMISSION SEARCHES FOR THE CORRECT GEAR. IT'S VERY ROUGH AND AT TIMES HAS MADE DRIVING UNSAFE. THIS HAPPENS ALL THE TIME AT LOWER SPEEDS.
Additional Notes:
WHEN I AM DRIVING AT LOWER SPEEDS, THE TRANSMISSION SEARCHES FOR THE CORRECT GEAR. IT'S VERY ROUGH AND AT TIMES HAS MADE DRIVING UNSAFE. THIS HAPPENS ALL THE TIME AT LOWER SPEEDS.
Mfg Campaign: 11372465
Recall Date: Oct 30, 2020
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
LACK OF RESPONSIVENESS IN ACCELERATION FROM A STOP; SLUGGISH RESPONSE TO PRESSING THE ACCELERATOR WHEN ACCELERATING FROM A STOP OR WHILE MOVING AND ATTEMPTING TO PASS SLOWER MOVING VEHICLES; HAVE NEARLY CAUSED AN ACCIDENT MORE THAN ONCE WHEN TURNING/PULLING OUT INTO TRAFFIC WITH PLENTY OF SPACE BUT UNABLE TO ACCELERATE CORRECTLY. ALSO UNEVEN SHIFTING; TRANSMISSION JERKS WHEN SHIFTING GEARS.
Corrective Action:
LACK OF RESPONSIVENESS IN ACCELERATION FROM A STOP; SLUGGISH RESPONSE TO PRESSING THE ACCELERATOR WHEN ACCELERATING FROM A STOP OR WHILE MOVING AND ATTEMPTING TO PASS SLOWER MOVING VEHICLES; HAVE NEARLY CAUSED AN ACCIDENT MORE THAN ONCE WHEN TURNING/PULLING OUT INTO TRAFFIC WITH PLENTY OF SPACE BUT UNABLE TO ACCELERATE CORRECTLY. ALSO UNEVEN SHIFTING; TRANSMISSION JERKS WHEN SHIFTING GEARS.
Additional Notes:
LACK OF RESPONSIVENESS IN ACCELERATION FROM A STOP; SLUGGISH RESPONSE TO PRESSING THE ACCELERATOR WHEN ACCELERATING FROM A STOP OR WHILE MOVING AND ATTEMPTING TO PASS SLOWER MOVING VEHICLES; HAVE NEARLY CAUSED AN ACCIDENT MORE THAN ONCE WHEN TURNING/PULLING OUT INTO TRAFFIC WITH PLENTY OF SPACE BUT UNABLE TO ACCELERATE CORRECTLY. ALSO UNEVEN SHIFTING; TRANSMISSION JERKS WHEN SHIFTING GEARS.
Mfg Campaign: 11366807
Recall Date: Oct 28, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
LACK OF RESPONSIVENESS IN ACCELERATION FROM A STOP; SLUGGISH RESPONSE TO PRESSING THE ACCELERATOR WHEN ACCELERATING FROM A STOP OR WHILE MOVING AND ATTEMPTING TO PASS SLOWER MOVING VEHICLES; HAVE NEARLY CAUSED AN ACCIDENT MORE THAN ONCE WHEN TURNING/PULLING OUT INTO TRAFFIC WITH PLENTY OF SPACE BUT UNABLE TO ACCELERATE CORRECTLY. ALSO UNEVEN SHIFTING; TRANSMISSION JERKS WHEN SHIFTING GEARS.
Corrective Action:
LACK OF RESPONSIVENESS IN ACCELERATION FROM A STOP; SLUGGISH RESPONSE TO PRESSING THE ACCELERATOR WHEN ACCELERATING FROM A STOP OR WHILE MOVING AND ATTEMPTING TO PASS SLOWER MOVING VEHICLES; HAVE NEARLY CAUSED AN ACCIDENT MORE THAN ONCE WHEN TURNING/PULLING OUT INTO TRAFFIC WITH PLENTY OF SPACE BUT UNABLE TO ACCELERATE CORRECTLY. ALSO UNEVEN SHIFTING; TRANSMISSION JERKS WHEN SHIFTING GEARS.
Additional Notes:
LACK OF RESPONSIVENESS IN ACCELERATION FROM A STOP; SLUGGISH RESPONSE TO PRESSING THE ACCELERATOR WHEN ACCELERATING FROM A STOP OR WHILE MOVING AND ATTEMPTING TO PASS SLOWER MOVING VEHICLES; HAVE NEARLY CAUSED AN ACCIDENT MORE THAN ONCE WHEN TURNING/PULLING OUT INTO TRAFFIC WITH PLENTY OF SPACE BUT UNABLE TO ACCELERATE CORRECTLY. ALSO UNEVEN SHIFTING; TRANSMISSION JERKS WHEN SHIFTING GEARS.
Mfg Campaign: 11366807
Recall Date: Oct 28, 2020
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
LACK OF RESPONSIVENESS IN ACCELERATION FROM A STOP; SLUGGISH RESPONSE TO PRESSING THE ACCELERATOR WHEN ACCELERATING FROM A STOP OR WHILE MOVING AND ATTEMPTING TO PASS SLOWER MOVING VEHICLES; HAVE NEARLY CAUSED AN ACCIDENT MORE THAN ONCE WHEN TURNING/PULLING OUT INTO TRAFFIC WITH PLENTY OF SPACE BUT UNABLE TO ACCELERATE CORRECTLY. ALSO UNEVEN SHIFTING; TRANSMISSION JERKS WHEN SHIFTING GEARS.
Corrective Action:
LACK OF RESPONSIVENESS IN ACCELERATION FROM A STOP; SLUGGISH RESPONSE TO PRESSING THE ACCELERATOR WHEN ACCELERATING FROM A STOP OR WHILE MOVING AND ATTEMPTING TO PASS SLOWER MOVING VEHICLES; HAVE NEARLY CAUSED AN ACCIDENT MORE THAN ONCE WHEN TURNING/PULLING OUT INTO TRAFFIC WITH PLENTY OF SPACE BUT UNABLE TO ACCELERATE CORRECTLY. ALSO UNEVEN SHIFTING; TRANSMISSION JERKS WHEN SHIFTING GEARS.
Additional Notes:
LACK OF RESPONSIVENESS IN ACCELERATION FROM A STOP; SLUGGISH RESPONSE TO PRESSING THE ACCELERATOR WHEN ACCELERATING FROM A STOP OR WHILE MOVING AND ATTEMPTING TO PASS SLOWER MOVING VEHICLES; HAVE NEARLY CAUSED AN ACCIDENT MORE THAN ONCE WHEN TURNING/PULLING OUT INTO TRAFFIC WITH PLENTY OF SPACE BUT UNABLE TO ACCELERATE CORRECTLY. ALSO UNEVEN SHIFTING; TRANSMISSION JERKS WHEN SHIFTING GEARS.
Mfg Campaign: 11366807
Recall Date: Oct 28, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE RAN WELL FOR ABOUT 5 MONTHS BUT STARTED HESITATING, REDUCED THROTTLE RESPONSE AND JUMPING FORWARD ONCE GAS PEDAL DEPRESSED FURTHER. HESITATION FELT IN STEERING WHEEL AND TRANSMISSION SHIFTING IRREGULAR. NOTHING ON COMPUTER DIAGNOSTICS, THEREFORE NOTHING WRONG ACCORDING TO DEALERSHIP. HAPPENS WHILE IN MOTION.
Corrective Action:
VEHICLE RAN WELL FOR ABOUT 5 MONTHS BUT STARTED HESITATING, REDUCED THROTTLE RESPONSE AND JUMPING FORWARD ONCE GAS PEDAL DEPRESSED FURTHER. HESITATION FELT IN STEERING WHEEL AND TRANSMISSION SHIFTING IRREGULAR. NOTHING ON COMPUTER DIAGNOSTICS, THEREFORE NOTHING WRONG ACCORDING TO DEALERSHIP. HAPPENS WHILE IN MOTION.
Additional Notes:
VEHICLE RAN WELL FOR ABOUT 5 MONTHS BUT STARTED HESITATING, REDUCED THROTTLE RESPONSE AND JUMPING FORWARD ONCE GAS PEDAL DEPRESSED FURTHER. HESITATION FELT IN STEERING WHEEL AND TRANSMISSION SHIFTING IRREGULAR. NOTHING ON COMPUTER DIAGNOSTICS, THEREFORE NOTHING WRONG ACCORDING TO DEALERSHIP. HAPPENS WHILE IN MOTION.
Mfg Campaign: 11366596
Recall Date: Oct 27, 2020
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, A RATTLING NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CONICELLI TOYOTA LOCATED AT 860 BALTIMORE PIKE, SPRINGFIELD, PA 19064, HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, A RATTLING NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CONICELLI TOYOTA LOCATED AT 860 BALTIMORE PIKE, SPRINGFIELD, PA 19064, HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, A RATTLING NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CONICELLI TOYOTA LOCATED AT 860 BALTIMORE PIKE, SPRINGFIELD, PA 19064, HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Mfg Campaign: 11365906
Recall Date: Oct 23, 2020
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