Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2020-2022 4Runner vehicles equipped with 20-inch Black Gunner Wheels. The load carrying capacity modification labels are incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SET22A
Recall Date: Jul 6, 2022
Consumer Complaints
47 ComplaintsToyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
I BOUGHT A 2021 4RUNNER LATE APRIL OF 2021. I REPORTED AND SCHEDULED AN APPOINTMENT FOR A BALANCE CHECK. THIS DIDN'T SEEM TO FIX THE PROBLEM. WHILE THEY WHERE IN THE PROCESS OF BALANCING THE TECH BROKE 2 CENTER CAPS. I WILL SETTING UP AN APPOINTMENT TO HAVE THE DEALERSHIP RECHECK AND ALIGNMENT. I'VE READ REPORTS WHERE THIS HAS BEEN A PROBLEM BEFORE WITH A LOT OF 4 RUNNERS. I'M DISAPPOINTED WITH THE CUSTOMER SERVICE AS WELL THERE. PLEASE HELP ME RESOLVE THIS PROBLEM. I REALLY LOVE THE VEHICLE BUT AT 60-65MPH THE STEERING WHEEL SHAKES AND THE 4RUNNER WANTS TO PULL TO THE RIGHT.
Corrective Action:
I BOUGHT A 2021 4RUNNER LATE APRIL OF 2021. I REPORTED AND SCHEDULED AN APPOINTMENT FOR A BALANCE CHECK. THIS DIDN'T SEEM TO FIX THE PROBLEM. WHILE THEY WHERE IN THE PROCESS OF BALANCING THE TECH BROKE 2 CENTER CAPS. I WILL SETTING UP AN APPOINTMENT TO HAVE THE DEALERSHIP RECHECK AND ALIGNMENT. I'VE READ REPORTS WHERE THIS HAS BEEN A PROBLEM BEFORE WITH A LOT OF 4 RUNNERS. I'M DISAPPOINTED WITH THE CUSTOMER SERVICE AS WELL THERE. PLEASE HELP ME RESOLVE THIS PROBLEM. I REALLY LOVE THE VEHICLE BUT AT 60-65MPH THE STEERING WHEEL SHAKES AND THE 4RUNNER WANTS TO PULL TO THE RIGHT.
Additional Notes:
I BOUGHT A 2021 4RUNNER LATE APRIL OF 2021. I REPORTED AND SCHEDULED AN APPOINTMENT FOR A BALANCE CHECK. THIS DIDN'T SEEM TO FIX THE PROBLEM. WHILE THEY WHERE IN THE PROCESS OF BALANCING THE TECH BROKE 2 CENTER CAPS. I WILL SETTING UP AN APPOINTMENT TO HAVE THE DEALERSHIP RECHECK AND ALIGNMENT. I'VE READ REPORTS WHERE THIS HAS BEEN A PROBLEM BEFORE WITH A LOT OF 4 RUNNERS. I'M DISAPPOINTED WITH THE CUSTOMER SERVICE AS WELL THERE. PLEASE HELP ME RESOLVE THIS PROBLEM. I REALLY LOVE THE VEHICLE BUT AT 60-65MPH THE STEERING WHEEL SHAKES AND THE 4RUNNER WANTS TO PULL TO THE RIGHT.
Mfg Campaign: 11415750
Recall Date: May 9, 2021
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
I BOUGHT A 2021 4RUNNER LATE APRIL OF 2021. I REPORTED AND SCHEDULED AN APPOINTMENT FOR A BALANCE CHECK. THIS DIDN'T SEEM TO FIX THE PROBLEM. WHILE THEY WHERE IN THE PROCESS OF BALANCING THE TECH BROKE 2 CENTER CAPS. I WILL SETTING UP AN APPOINTMENT TO HAVE THE DEALERSHIP RECHECK AND ALIGNMENT. I'VE READ REPORTS WHERE THIS HAS BEEN A PROBLEM BEFORE WITH A LOT OF 4 RUNNERS. I'M DISAPPOINTED WITH THE CUSTOMER SERVICE AS WELL THERE. PLEASE HELP ME RESOLVE THIS PROBLEM. I REALLY LOVE THE VEHICLE BUT AT 60-65MPH THE STEERING WHEEL SHAKES AND THE 4RUNNER WANTS TO PULL TO THE RIGHT.
Corrective Action:
I BOUGHT A 2021 4RUNNER LATE APRIL OF 2021. I REPORTED AND SCHEDULED AN APPOINTMENT FOR A BALANCE CHECK. THIS DIDN'T SEEM TO FIX THE PROBLEM. WHILE THEY WHERE IN THE PROCESS OF BALANCING THE TECH BROKE 2 CENTER CAPS. I WILL SETTING UP AN APPOINTMENT TO HAVE THE DEALERSHIP RECHECK AND ALIGNMENT. I'VE READ REPORTS WHERE THIS HAS BEEN A PROBLEM BEFORE WITH A LOT OF 4 RUNNERS. I'M DISAPPOINTED WITH THE CUSTOMER SERVICE AS WELL THERE. PLEASE HELP ME RESOLVE THIS PROBLEM. I REALLY LOVE THE VEHICLE BUT AT 60-65MPH THE STEERING WHEEL SHAKES AND THE 4RUNNER WANTS TO PULL TO THE RIGHT.
Additional Notes:
I BOUGHT A 2021 4RUNNER LATE APRIL OF 2021. I REPORTED AND SCHEDULED AN APPOINTMENT FOR A BALANCE CHECK. THIS DIDN'T SEEM TO FIX THE PROBLEM. WHILE THEY WHERE IN THE PROCESS OF BALANCING THE TECH BROKE 2 CENTER CAPS. I WILL SETTING UP AN APPOINTMENT TO HAVE THE DEALERSHIP RECHECK AND ALIGNMENT. I'VE READ REPORTS WHERE THIS HAS BEEN A PROBLEM BEFORE WITH A LOT OF 4 RUNNERS. I'M DISAPPOINTED WITH THE CUSTOMER SERVICE AS WELL THERE. PLEASE HELP ME RESOLVE THIS PROBLEM. I REALLY LOVE THE VEHICLE BUT AT 60-65MPH THE STEERING WHEEL SHAKES AND THE 4RUNNER WANTS TO PULL TO THE RIGHT.
Mfg Campaign: 11415750
Recall Date: May 9, 2021
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
I BOUGHT A 2021 4RUNNER LATE APRIL OF 2021. I REPORTED AND SCHEDULED AN APPOINTMENT FOR A BALANCE CHECK. THIS DIDN'T SEEM TO FIX THE PROBLEM. WHILE THEY WHERE IN THE PROCESS OF BALANCING THE TECH BROKE 2 CENTER CAPS. I WILL SETTING UP AN APPOINTMENT TO HAVE THE DEALERSHIP RECHECK AND ALIGNMENT. I'VE READ REPORTS WHERE THIS HAS BEEN A PROBLEM BEFORE WITH A LOT OF 4 RUNNERS. I'M DISAPPOINTED WITH THE CUSTOMER SERVICE AS WELL THERE. PLEASE HELP ME RESOLVE THIS PROBLEM. I REALLY LOVE THE VEHICLE BUT AT 60-65MPH THE STEERING WHEEL SHAKES AND THE 4RUNNER WANTS TO PULL TO THE RIGHT.
Corrective Action:
I BOUGHT A 2021 4RUNNER LATE APRIL OF 2021. I REPORTED AND SCHEDULED AN APPOINTMENT FOR A BALANCE CHECK. THIS DIDN'T SEEM TO FIX THE PROBLEM. WHILE THEY WHERE IN THE PROCESS OF BALANCING THE TECH BROKE 2 CENTER CAPS. I WILL SETTING UP AN APPOINTMENT TO HAVE THE DEALERSHIP RECHECK AND ALIGNMENT. I'VE READ REPORTS WHERE THIS HAS BEEN A PROBLEM BEFORE WITH A LOT OF 4 RUNNERS. I'M DISAPPOINTED WITH THE CUSTOMER SERVICE AS WELL THERE. PLEASE HELP ME RESOLVE THIS PROBLEM. I REALLY LOVE THE VEHICLE BUT AT 60-65MPH THE STEERING WHEEL SHAKES AND THE 4RUNNER WANTS TO PULL TO THE RIGHT.
Additional Notes:
I BOUGHT A 2021 4RUNNER LATE APRIL OF 2021. I REPORTED AND SCHEDULED AN APPOINTMENT FOR A BALANCE CHECK. THIS DIDN'T SEEM TO FIX THE PROBLEM. WHILE THEY WHERE IN THE PROCESS OF BALANCING THE TECH BROKE 2 CENTER CAPS. I WILL SETTING UP AN APPOINTMENT TO HAVE THE DEALERSHIP RECHECK AND ALIGNMENT. I'VE READ REPORTS WHERE THIS HAS BEEN A PROBLEM BEFORE WITH A LOT OF 4 RUNNERS. I'M DISAPPOINTED WITH THE CUSTOMER SERVICE AS WELL THERE. PLEASE HELP ME RESOLVE THIS PROBLEM. I REALLY LOVE THE VEHICLE BUT AT 60-65MPH THE STEERING WHEEL SHAKES AND THE 4RUNNER WANTS TO PULL TO THE RIGHT.
Mfg Campaign: 11415750
Recall Date: May 9, 2021
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING IN A SNOWSTORM ON AN INTERSTATE HIGHWAY AT NIGHT ON 1/25/2021, TWO IMPORTANT SAFETY SYSTEMS FAILED DUE TO ICE AND SNOW BUILDUP ON THE VEHICLE. FAILURE 1: THE PRE COLLISION SYSTEM (PCS) WARNING LIGHT ILLUMINATED INDICATING TEMPORARY FAILURE OF THE PCS SYSTEM (SEE PHOTO 1). THIS WAS DUE TO ICE AND SNOW BUILDUP ON THE FORWARD SENSOR, LOCATED ON THE FRONT GRILLE (SEE PHOTO 2). PROBLEM COULD ONLY BE RECTIFIED BY STOPPING AND PHYSICALLY REMOVING THE ICE BUILDUP, AS REFERENCED IN THE TOYOTA OWNER'S MANUAL, PAGE 252. I RECOMMEND THE SENSOR BE RELOCATED IN FRONT OF THE REAR VIEW MIRROR HIGH ON THE WINDSHIELD, WHERE WINDSHIELD DEFROST AND THE ANGLE OF THE GLASS WILL REDUCE OR ELIMINATE THE BUILDUP. IN THE SHORT TERM, PERHAPS A PLASTIC AIR DEFLECTOR OR SHIELD CAN BE FABRICATED WHICH WILL KEEP ICE FROM INTERFERING WITH THE SENSOR. FAILURE 2: HEADLIGHT HIGH BEAM FAILURE. THE DESIGN OF THE HEADLIGHT COVER FACILITATES ICE BUILDUP OVER THE ENTIRE STRUCTURE (SEE PHOTO 3). SINCE THE HIGH BEAM BULB IS INBOARD AND AFT OF THE LOW BEAM BULB, IT CANNOT PENETRATE THE ICE BUILDUP AT ALL, AND MAKES THE HIGH BEAMS COMPLETELY INEFFECTIVE. WEATHER CONDITIONS WERE: OUTSIDE AIR TEMP: 30 TO 32 DEGREES; NIGHT; HEAVY SNOW; ALTITUDE: 3,000 TO 6,563 FEET.
Corrective Action:
WHILE DRIVING IN A SNOWSTORM ON AN INTERSTATE HIGHWAY AT NIGHT ON 1/25/2021, TWO IMPORTANT SAFETY SYSTEMS FAILED DUE TO ICE AND SNOW BUILDUP ON THE VEHICLE. FAILURE 1: THE PRE COLLISION SYSTEM (PCS) WARNING LIGHT ILLUMINATED INDICATING TEMPORARY FAILURE OF THE PCS SYSTEM (SEE PHOTO 1). THIS WAS DUE TO ICE AND SNOW BUILDUP ON THE FORWARD SENSOR, LOCATED ON THE FRONT GRILLE (SEE PHOTO 2). PROBLEM COULD ONLY BE RECTIFIED BY STOPPING AND PHYSICALLY REMOVING THE ICE BUILDUP, AS REFERENCED IN THE TOYOTA OWNER'S MANUAL, PAGE 252. I RECOMMEND THE SENSOR BE RELOCATED IN FRONT OF THE REAR VIEW MIRROR HIGH ON THE WINDSHIELD, WHERE WINDSHIELD DEFROST AND THE ANGLE OF THE GLASS WILL REDUCE OR ELIMINATE THE BUILDUP. IN THE SHORT TERM, PERHAPS A PLASTIC AIR DEFLECTOR OR SHIELD CAN BE FABRICATED WHICH WILL KEEP ICE FROM INTERFERING WITH THE SENSOR. FAILURE 2: HEADLIGHT HIGH BEAM FAILURE. THE DESIGN OF THE HEADLIGHT COVER FACILITATES ICE BUILDUP OVER THE ENTIRE STRUCTURE (SEE PHOTO 3). SINCE THE HIGH BEAM BULB IS INBOARD AND AFT OF THE LOW BEAM BULB, IT CANNOT PENETRATE THE ICE BUILDUP AT ALL, AND MAKES THE HIGH BEAMS COMPLETELY INEFFECTIVE. WEATHER CONDITIONS WERE: OUTSIDE AIR TEMP: 30 TO 32 DEGREES; NIGHT; HEAVY SNOW; ALTITUDE: 3,000 TO 6,563 FEET.
Additional Notes:
WHILE DRIVING IN A SNOWSTORM ON AN INTERSTATE HIGHWAY AT NIGHT ON 1/25/2021, TWO IMPORTANT SAFETY SYSTEMS FAILED DUE TO ICE AND SNOW BUILDUP ON THE VEHICLE. FAILURE 1: THE PRE COLLISION SYSTEM (PCS) WARNING LIGHT ILLUMINATED INDICATING TEMPORARY FAILURE OF THE PCS SYSTEM (SEE PHOTO 1). THIS WAS DUE TO ICE AND SNOW BUILDUP ON THE FORWARD SENSOR, LOCATED ON THE FRONT GRILLE (SEE PHOTO 2). PROBLEM COULD ONLY BE RECTIFIED BY STOPPING AND PHYSICALLY REMOVING THE ICE BUILDUP, AS REFERENCED IN THE TOYOTA OWNER'S MANUAL, PAGE 252. I RECOMMEND THE SENSOR BE RELOCATED IN FRONT OF THE REAR VIEW MIRROR HIGH ON THE WINDSHIELD, WHERE WINDSHIELD DEFROST AND THE ANGLE OF THE GLASS WILL REDUCE OR ELIMINATE THE BUILDUP. IN THE SHORT TERM, PERHAPS A PLASTIC AIR DEFLECTOR OR SHIELD CAN BE FABRICATED WHICH WILL KEEP ICE FROM INTERFERING WITH THE SENSOR. FAILURE 2: HEADLIGHT HIGH BEAM FAILURE. THE DESIGN OF THE HEADLIGHT COVER FACILITATES ICE BUILDUP OVER THE ENTIRE STRUCTURE (SEE PHOTO 3). SINCE THE HIGH BEAM BULB IS INBOARD AND AFT OF THE LOW BEAM BULB, IT CANNOT PENETRATE THE ICE BUILDUP AT ALL, AND MAKES THE HIGH BEAMS COMPLETELY INEFFECTIVE. WEATHER CONDITIONS WERE: OUTSIDE AIR TEMP: 30 TO 32 DEGREES; NIGHT; HEAVY SNOW; ALTITUDE: 3,000 TO 6,563 FEET.
Mfg Campaign: 11390053
Recall Date: Jan 26, 2021
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
WHILE DRIVING IN A SNOWSTORM ON AN INTERSTATE HIGHWAY AT NIGHT ON 1/25/2021, TWO IMPORTANT SAFETY SYSTEMS FAILED DUE TO ICE AND SNOW BUILDUP ON THE VEHICLE. FAILURE 1: THE PRE COLLISION SYSTEM (PCS) WARNING LIGHT ILLUMINATED INDICATING TEMPORARY FAILURE OF THE PCS SYSTEM (SEE PHOTO 1). THIS WAS DUE TO ICE AND SNOW BUILDUP ON THE FORWARD SENSOR, LOCATED ON THE FRONT GRILLE (SEE PHOTO 2). PROBLEM COULD ONLY BE RECTIFIED BY STOPPING AND PHYSICALLY REMOVING THE ICE BUILDUP, AS REFERENCED IN THE TOYOTA OWNER'S MANUAL, PAGE 252. I RECOMMEND THE SENSOR BE RELOCATED IN FRONT OF THE REAR VIEW MIRROR HIGH ON THE WINDSHIELD, WHERE WINDSHIELD DEFROST AND THE ANGLE OF THE GLASS WILL REDUCE OR ELIMINATE THE BUILDUP. IN THE SHORT TERM, PERHAPS A PLASTIC AIR DEFLECTOR OR SHIELD CAN BE FABRICATED WHICH WILL KEEP ICE FROM INTERFERING WITH THE SENSOR. FAILURE 2: HEADLIGHT HIGH BEAM FAILURE. THE DESIGN OF THE HEADLIGHT COVER FACILITATES ICE BUILDUP OVER THE ENTIRE STRUCTURE (SEE PHOTO 3). SINCE THE HIGH BEAM BULB IS INBOARD AND AFT OF THE LOW BEAM BULB, IT CANNOT PENETRATE THE ICE BUILDUP AT ALL, AND MAKES THE HIGH BEAMS COMPLETELY INEFFECTIVE. WEATHER CONDITIONS WERE: OUTSIDE AIR TEMP: 30 TO 32 DEGREES; NIGHT; HEAVY SNOW; ALTITUDE: 3,000 TO 6,563 FEET.
Corrective Action:
WHILE DRIVING IN A SNOWSTORM ON AN INTERSTATE HIGHWAY AT NIGHT ON 1/25/2021, TWO IMPORTANT SAFETY SYSTEMS FAILED DUE TO ICE AND SNOW BUILDUP ON THE VEHICLE. FAILURE 1: THE PRE COLLISION SYSTEM (PCS) WARNING LIGHT ILLUMINATED INDICATING TEMPORARY FAILURE OF THE PCS SYSTEM (SEE PHOTO 1). THIS WAS DUE TO ICE AND SNOW BUILDUP ON THE FORWARD SENSOR, LOCATED ON THE FRONT GRILLE (SEE PHOTO 2). PROBLEM COULD ONLY BE RECTIFIED BY STOPPING AND PHYSICALLY REMOVING THE ICE BUILDUP, AS REFERENCED IN THE TOYOTA OWNER'S MANUAL, PAGE 252. I RECOMMEND THE SENSOR BE RELOCATED IN FRONT OF THE REAR VIEW MIRROR HIGH ON THE WINDSHIELD, WHERE WINDSHIELD DEFROST AND THE ANGLE OF THE GLASS WILL REDUCE OR ELIMINATE THE BUILDUP. IN THE SHORT TERM, PERHAPS A PLASTIC AIR DEFLECTOR OR SHIELD CAN BE FABRICATED WHICH WILL KEEP ICE FROM INTERFERING WITH THE SENSOR. FAILURE 2: HEADLIGHT HIGH BEAM FAILURE. THE DESIGN OF THE HEADLIGHT COVER FACILITATES ICE BUILDUP OVER THE ENTIRE STRUCTURE (SEE PHOTO 3). SINCE THE HIGH BEAM BULB IS INBOARD AND AFT OF THE LOW BEAM BULB, IT CANNOT PENETRATE THE ICE BUILDUP AT ALL, AND MAKES THE HIGH BEAMS COMPLETELY INEFFECTIVE. WEATHER CONDITIONS WERE: OUTSIDE AIR TEMP: 30 TO 32 DEGREES; NIGHT; HEAVY SNOW; ALTITUDE: 3,000 TO 6,563 FEET.
Additional Notes:
WHILE DRIVING IN A SNOWSTORM ON AN INTERSTATE HIGHWAY AT NIGHT ON 1/25/2021, TWO IMPORTANT SAFETY SYSTEMS FAILED DUE TO ICE AND SNOW BUILDUP ON THE VEHICLE. FAILURE 1: THE PRE COLLISION SYSTEM (PCS) WARNING LIGHT ILLUMINATED INDICATING TEMPORARY FAILURE OF THE PCS SYSTEM (SEE PHOTO 1). THIS WAS DUE TO ICE AND SNOW BUILDUP ON THE FORWARD SENSOR, LOCATED ON THE FRONT GRILLE (SEE PHOTO 2). PROBLEM COULD ONLY BE RECTIFIED BY STOPPING AND PHYSICALLY REMOVING THE ICE BUILDUP, AS REFERENCED IN THE TOYOTA OWNER'S MANUAL, PAGE 252. I RECOMMEND THE SENSOR BE RELOCATED IN FRONT OF THE REAR VIEW MIRROR HIGH ON THE WINDSHIELD, WHERE WINDSHIELD DEFROST AND THE ANGLE OF THE GLASS WILL REDUCE OR ELIMINATE THE BUILDUP. IN THE SHORT TERM, PERHAPS A PLASTIC AIR DEFLECTOR OR SHIELD CAN BE FABRICATED WHICH WILL KEEP ICE FROM INTERFERING WITH THE SENSOR. FAILURE 2: HEADLIGHT HIGH BEAM FAILURE. THE DESIGN OF THE HEADLIGHT COVER FACILITATES ICE BUILDUP OVER THE ENTIRE STRUCTURE (SEE PHOTO 3). SINCE THE HIGH BEAM BULB IS INBOARD AND AFT OF THE LOW BEAM BULB, IT CANNOT PENETRATE THE ICE BUILDUP AT ALL, AND MAKES THE HIGH BEAMS COMPLETELY INEFFECTIVE. WEATHER CONDITIONS WERE: OUTSIDE AIR TEMP: 30 TO 32 DEGREES; NIGHT; HEAVY SNOW; ALTITUDE: 3,000 TO 6,563 FEET.
Mfg Campaign: 11390053
Recall Date: Jan 26, 2021
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
WHILE DRIVING IN A SNOWSTORM ON AN INTERSTATE HIGHWAY AT NIGHT ON 1/25/2021, TWO IMPORTANT SAFETY SYSTEMS FAILED DUE TO ICE AND SNOW BUILDUP ON THE VEHICLE. FAILURE 1: THE PRE COLLISION SYSTEM (PCS) WARNING LIGHT ILLUMINATED INDICATING TEMPORARY FAILURE OF THE PCS SYSTEM (SEE PHOTO 1). THIS WAS DUE TO ICE AND SNOW BUILDUP ON THE FORWARD SENSOR, LOCATED ON THE FRONT GRILLE (SEE PHOTO 2). PROBLEM COULD ONLY BE RECTIFIED BY STOPPING AND PHYSICALLY REMOVING THE ICE BUILDUP, AS REFERENCED IN THE TOYOTA OWNER'S MANUAL, PAGE 252. I RECOMMEND THE SENSOR BE RELOCATED IN FRONT OF THE REAR VIEW MIRROR HIGH ON THE WINDSHIELD, WHERE WINDSHIELD DEFROST AND THE ANGLE OF THE GLASS WILL REDUCE OR ELIMINATE THE BUILDUP. IN THE SHORT TERM, PERHAPS A PLASTIC AIR DEFLECTOR OR SHIELD CAN BE FABRICATED WHICH WILL KEEP ICE FROM INTERFERING WITH THE SENSOR. FAILURE 2: HEADLIGHT HIGH BEAM FAILURE. THE DESIGN OF THE HEADLIGHT COVER FACILITATES ICE BUILDUP OVER THE ENTIRE STRUCTURE (SEE PHOTO 3). SINCE THE HIGH BEAM BULB IS INBOARD AND AFT OF THE LOW BEAM BULB, IT CANNOT PENETRATE THE ICE BUILDUP AT ALL, AND MAKES THE HIGH BEAMS COMPLETELY INEFFECTIVE. WEATHER CONDITIONS WERE: OUTSIDE AIR TEMP: 30 TO 32 DEGREES; NIGHT; HEAVY SNOW; ALTITUDE: 3,000 TO 6,563 FEET.
Corrective Action:
WHILE DRIVING IN A SNOWSTORM ON AN INTERSTATE HIGHWAY AT NIGHT ON 1/25/2021, TWO IMPORTANT SAFETY SYSTEMS FAILED DUE TO ICE AND SNOW BUILDUP ON THE VEHICLE. FAILURE 1: THE PRE COLLISION SYSTEM (PCS) WARNING LIGHT ILLUMINATED INDICATING TEMPORARY FAILURE OF THE PCS SYSTEM (SEE PHOTO 1). THIS WAS DUE TO ICE AND SNOW BUILDUP ON THE FORWARD SENSOR, LOCATED ON THE FRONT GRILLE (SEE PHOTO 2). PROBLEM COULD ONLY BE RECTIFIED BY STOPPING AND PHYSICALLY REMOVING THE ICE BUILDUP, AS REFERENCED IN THE TOYOTA OWNER'S MANUAL, PAGE 252. I RECOMMEND THE SENSOR BE RELOCATED IN FRONT OF THE REAR VIEW MIRROR HIGH ON THE WINDSHIELD, WHERE WINDSHIELD DEFROST AND THE ANGLE OF THE GLASS WILL REDUCE OR ELIMINATE THE BUILDUP. IN THE SHORT TERM, PERHAPS A PLASTIC AIR DEFLECTOR OR SHIELD CAN BE FABRICATED WHICH WILL KEEP ICE FROM INTERFERING WITH THE SENSOR. FAILURE 2: HEADLIGHT HIGH BEAM FAILURE. THE DESIGN OF THE HEADLIGHT COVER FACILITATES ICE BUILDUP OVER THE ENTIRE STRUCTURE (SEE PHOTO 3). SINCE THE HIGH BEAM BULB IS INBOARD AND AFT OF THE LOW BEAM BULB, IT CANNOT PENETRATE THE ICE BUILDUP AT ALL, AND MAKES THE HIGH BEAMS COMPLETELY INEFFECTIVE. WEATHER CONDITIONS WERE: OUTSIDE AIR TEMP: 30 TO 32 DEGREES; NIGHT; HEAVY SNOW; ALTITUDE: 3,000 TO 6,563 FEET.
Additional Notes:
WHILE DRIVING IN A SNOWSTORM ON AN INTERSTATE HIGHWAY AT NIGHT ON 1/25/2021, TWO IMPORTANT SAFETY SYSTEMS FAILED DUE TO ICE AND SNOW BUILDUP ON THE VEHICLE. FAILURE 1: THE PRE COLLISION SYSTEM (PCS) WARNING LIGHT ILLUMINATED INDICATING TEMPORARY FAILURE OF THE PCS SYSTEM (SEE PHOTO 1). THIS WAS DUE TO ICE AND SNOW BUILDUP ON THE FORWARD SENSOR, LOCATED ON THE FRONT GRILLE (SEE PHOTO 2). PROBLEM COULD ONLY BE RECTIFIED BY STOPPING AND PHYSICALLY REMOVING THE ICE BUILDUP, AS REFERENCED IN THE TOYOTA OWNER'S MANUAL, PAGE 252. I RECOMMEND THE SENSOR BE RELOCATED IN FRONT OF THE REAR VIEW MIRROR HIGH ON THE WINDSHIELD, WHERE WINDSHIELD DEFROST AND THE ANGLE OF THE GLASS WILL REDUCE OR ELIMINATE THE BUILDUP. IN THE SHORT TERM, PERHAPS A PLASTIC AIR DEFLECTOR OR SHIELD CAN BE FABRICATED WHICH WILL KEEP ICE FROM INTERFERING WITH THE SENSOR. FAILURE 2: HEADLIGHT HIGH BEAM FAILURE. THE DESIGN OF THE HEADLIGHT COVER FACILITATES ICE BUILDUP OVER THE ENTIRE STRUCTURE (SEE PHOTO 3). SINCE THE HIGH BEAM BULB IS INBOARD AND AFT OF THE LOW BEAM BULB, IT CANNOT PENETRATE THE ICE BUILDUP AT ALL, AND MAKES THE HIGH BEAMS COMPLETELY INEFFECTIVE. WEATHER CONDITIONS WERE: OUTSIDE AIR TEMP: 30 TO 32 DEGREES; NIGHT; HEAVY SNOW; ALTITUDE: 3,000 TO 6,563 FEET.
Mfg Campaign: 11390053
Recall Date: Jan 26, 2021
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
TIRE PRESSURE WAS 56 PSI ON ALL FOUR TIRES; MEASURED ON THREE DIFFERENT GAUGES. BRIDGESTONE DUELER H/T TIRES WITH WRITING 'NEVER EXCEED 40 PSI'. NEW CAR PURCHASED 13 DAYS AGO.
Corrective Action:
TIRE PRESSURE WAS 56 PSI ON ALL FOUR TIRES; MEASURED ON THREE DIFFERENT GAUGES. BRIDGESTONE DUELER H/T TIRES WITH WRITING 'NEVER EXCEED 40 PSI'. NEW CAR PURCHASED 13 DAYS AGO.
Additional Notes:
TIRE PRESSURE WAS 56 PSI ON ALL FOUR TIRES; MEASURED ON THREE DIFFERENT GAUGES. BRIDGESTONE DUELER H/T TIRES WITH WRITING 'NEVER EXCEED 40 PSI'. NEW CAR PURCHASED 13 DAYS AGO.
Mfg Campaign: 11384945
Recall Date: Dec 25, 2020
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