Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2020-2022 4Runner vehicles equipped with 20-inch Black Gunner Wheels. The load carrying capacity modification labels are incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SET22A
Recall Date: Jul 6, 2022
Consumer Complaints
40 ComplaintsToyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
UNKNOWN but not really a "Safety Issue" in the true sense of the meaning. Front Brakes. Loud squeal from brakes under cold climate conditions. Dealership has inspected but nothing found. Mentioned NHTSA # 10190453 & TSB #T-TT-0636-20 REV to the service manager but they stated that there is/was no official "TSB" for brake squeal issue on my vehicle. I believe they were referring to a Toyota "T-SB-#######", rather than the "T-TT-0636-20 REV". I did not get any info from dealership since no official "TSB" is published?
Corrective Action:
UNKNOWN but not really a "Safety Issue" in the true sense of the meaning. Front Brakes. Loud squeal from brakes under cold climate conditions. Dealership has inspected but nothing found. Mentioned NHTSA # 10190453 & TSB #T-TT-0636-20 REV to the service manager but they stated that there is/was no official "TSB" for brake squeal issue on my vehicle. I believe they were referring to a Toyota "T-SB-#######", rather than the "T-TT-0636-20 REV". I did not get any info from dealership since no official "TSB" is published?
Additional Notes:
UNKNOWN but not really a "Safety Issue" in the true sense of the meaning. Front Brakes. Loud squeal from brakes under cold climate conditions. Dealership has inspected but nothing found. Mentioned NHTSA # 10190453 & TSB #T-TT-0636-20 REV to the service manager but they stated that there is/was no official "TSB" for brake squeal issue on my vehicle. I believe they were referring to a Toyota "T-SB-#######", rather than the "T-TT-0636-20 REV". I did not get any info from dealership since no official "TSB" is published?
Mfg Campaign: 11431192
Recall Date: Aug 31, 2021
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
Steering wheel shakes at highway speeds (58-64mph). Steering wheel has shaken as much as 1.5 inches back and forth, causing vehicle to shake while driving at high speeds. The problem has been confirmed by the dealer and has been in 6 times to try to fix it with no change. The problem started the second week we owned it. It gets progressively worse. Tires can be balanced and it comes right back a few days later. Toyota corporate states that it is a known issue and “is a characteristic of the vehicle” cause by “harmonics.” Tires have been road force balanced, tire/wheels swapped, driven with no drive shaft, driven with computer to turn off torque converter, drive shaft swapped- all with no change. Toyota would not agree to provide loaner car after requesting buyback arbitration. I was told it would take 30-45 days to get arbitration started, and was told to drive the vehicle during that time period. I was told to return loaner and drive 4Runner that was still shaking. I asked dealer to give me something in writing saying that the vehicle was safe and mechanically sound before I left, and they refused.
Corrective Action:
Steering wheel shakes at highway speeds (58-64mph). Steering wheel has shaken as much as 1.5 inches back and forth, causing vehicle to shake while driving at high speeds. The problem has been confirmed by the dealer and has been in 6 times to try to fix it with no change. The problem started the second week we owned it. It gets progressively worse. Tires can be balanced and it comes right back a few days later. Toyota corporate states that it is a known issue and “is a characteristic of the vehicle” cause by “harmonics.” Tires have been road force balanced, tire/wheels swapped, driven with no drive shaft, driven with computer to turn off torque converter, drive shaft swapped- all with no change. Toyota would not agree to provide loaner car after requesting buyback arbitration. I was told it would take 30-45 days to get arbitration started, and was told to drive the vehicle during that time period. I was told to return loaner and drive 4Runner that was still shaking. I asked dealer to give me something in writing saying that the vehicle was safe and mechanically sound before I left, and they refused.
Additional Notes:
Steering wheel shakes at highway speeds (58-64mph). Steering wheel has shaken as much as 1.5 inches back and forth, causing vehicle to shake while driving at high speeds. The problem has been confirmed by the dealer and has been in 6 times to try to fix it with no change. The problem started the second week we owned it. It gets progressively worse. Tires can be balanced and it comes right back a few days later. Toyota corporate states that it is a known issue and “is a characteristic of the vehicle” cause by “harmonics.” Tires have been road force balanced, tire/wheels swapped, driven with no drive shaft, driven with computer to turn off torque converter, drive shaft swapped- all with no change. Toyota would not agree to provide loaner car after requesting buyback arbitration. I was told it would take 30-45 days to get arbitration started, and was told to drive the vehicle during that time period. I was told to return loaner and drive 4Runner that was still shaking. I asked dealer to give me something in writing saying that the vehicle was safe and mechanically sound before I left, and they refused.
Mfg Campaign: 11423369
Recall Date: Jul 3, 2021
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
I BOUGHT MY 4RUNNER BRAND NEW LAST YEAR. TO CHANGE THE DIFFERENTIAL FROM H4F TO H4L, I STOP THE CAR AND CHANGE THE SHIFTER INTO NEUTRAL POSITION. ONCE IN NEUTRAL POSITION, I CHANGE THE DIFFERENTIAL KNOB H4F TO H4L. THEN I START DRIVING AGAIN. MY EXPECTATION IS THE WHEN SHIFTING THE DIFFERENTIAL FROM H4F TO H4L, THE DASHBOARD LIGHT WILL CHANGE FROM YELLOW TO GREEN JUST LIKE MY PREVIOUS 4RUNNER. BUT THIS MODEL DOES NOT CHANGE FROM YELLOW TO GREEN TO IDENTIFY SUCCESSFUL TRANSFER OF GEAR FROM HIGH TO LOWER GEAR. THE DASHBOARD COLOR STAYS YELLOW. I BELIEVE THIS IS A DEFECT. I BELIEVE THERE IS A DEFECT IN DIFFERENTIAL LOCKING MECHANISM OR AT THE VERY LEAST THE LELECTRONICS THAT UPDATES THE DASHBOARD. THE NEW MODELS ALSO HAVE SAME ISSUE. I BELIEVE ANYTIME YOU SEE A YELLOW LIGHT IN THE DASHBOARD, IT IS A WARNING MESSAGE THAT SOMETHING IS WRONG OR WILL BE WRONG IN THE FUTURE. TOYOTA DEALERS SAID THIS IS A STANDARD COLOR BUT I DONT BELIEVE BECAUSE THEIR MANUAL SAYS YELLOW COLOR MEANS WARNING.
Corrective Action:
I BOUGHT MY 4RUNNER BRAND NEW LAST YEAR. TO CHANGE THE DIFFERENTIAL FROM H4F TO H4L, I STOP THE CAR AND CHANGE THE SHIFTER INTO NEUTRAL POSITION. ONCE IN NEUTRAL POSITION, I CHANGE THE DIFFERENTIAL KNOB H4F TO H4L. THEN I START DRIVING AGAIN. MY EXPECTATION IS THE WHEN SHIFTING THE DIFFERENTIAL FROM H4F TO H4L, THE DASHBOARD LIGHT WILL CHANGE FROM YELLOW TO GREEN JUST LIKE MY PREVIOUS 4RUNNER. BUT THIS MODEL DOES NOT CHANGE FROM YELLOW TO GREEN TO IDENTIFY SUCCESSFUL TRANSFER OF GEAR FROM HIGH TO LOWER GEAR. THE DASHBOARD COLOR STAYS YELLOW. I BELIEVE THIS IS A DEFECT. I BELIEVE THERE IS A DEFECT IN DIFFERENTIAL LOCKING MECHANISM OR AT THE VERY LEAST THE LELECTRONICS THAT UPDATES THE DASHBOARD. THE NEW MODELS ALSO HAVE SAME ISSUE. I BELIEVE ANYTIME YOU SEE A YELLOW LIGHT IN THE DASHBOARD, IT IS A WARNING MESSAGE THAT SOMETHING IS WRONG OR WILL BE WRONG IN THE FUTURE. TOYOTA DEALERS SAID THIS IS A STANDARD COLOR BUT I DONT BELIEVE BECAUSE THEIR MANUAL SAYS YELLOW COLOR MEANS WARNING.
Additional Notes:
I BOUGHT MY 4RUNNER BRAND NEW LAST YEAR. TO CHANGE THE DIFFERENTIAL FROM H4F TO H4L, I STOP THE CAR AND CHANGE THE SHIFTER INTO NEUTRAL POSITION. ONCE IN NEUTRAL POSITION, I CHANGE THE DIFFERENTIAL KNOB H4F TO H4L. THEN I START DRIVING AGAIN. MY EXPECTATION IS THE WHEN SHIFTING THE DIFFERENTIAL FROM H4F TO H4L, THE DASHBOARD LIGHT WILL CHANGE FROM YELLOW TO GREEN JUST LIKE MY PREVIOUS 4RUNNER. BUT THIS MODEL DOES NOT CHANGE FROM YELLOW TO GREEN TO IDENTIFY SUCCESSFUL TRANSFER OF GEAR FROM HIGH TO LOWER GEAR. THE DASHBOARD COLOR STAYS YELLOW. I BELIEVE THIS IS A DEFECT. I BELIEVE THERE IS A DEFECT IN DIFFERENTIAL LOCKING MECHANISM OR AT THE VERY LEAST THE LELECTRONICS THAT UPDATES THE DASHBOARD. THE NEW MODELS ALSO HAVE SAME ISSUE. I BELIEVE ANYTIME YOU SEE A YELLOW LIGHT IN THE DASHBOARD, IT IS A WARNING MESSAGE THAT SOMETHING IS WRONG OR WILL BE WRONG IN THE FUTURE. TOYOTA DEALERS SAID THIS IS A STANDARD COLOR BUT I DONT BELIEVE BECAUSE THEIR MANUAL SAYS YELLOW COLOR MEANS WARNING.
Mfg Campaign: 11405873
Recall Date: Mar 31, 2021
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2020 TOYOTA 4RUNNER. THE CONTACT STATED WHILE DRIVING AT 40 MPH, WHEN SHE SLID OFF THE ROAD AND CRASHED INTO A TREE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE FRONT DRIVER AIR BAG DID NOT DEPLOY. THE CONTACT WAS ABLE TO DRIVE TO HER RESIDENCE. NO POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAINED ANY INJURIES OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Corrective Action:
TL* THE CONTACT OWNS A 2020 TOYOTA 4RUNNER. THE CONTACT STATED WHILE DRIVING AT 40 MPH, WHEN SHE SLID OFF THE ROAD AND CRASHED INTO A TREE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE FRONT DRIVER AIR BAG DID NOT DEPLOY. THE CONTACT WAS ABLE TO DRIVE TO HER RESIDENCE. NO POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAINED ANY INJURIES OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Additional Notes:
TL* THE CONTACT OWNS A 2020 TOYOTA 4RUNNER. THE CONTACT STATED WHILE DRIVING AT 40 MPH, WHEN SHE SLID OFF THE ROAD AND CRASHED INTO A TREE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE FRONT DRIVER AIR BAG DID NOT DEPLOY. THE CONTACT WAS ABLE TO DRIVE TO HER RESIDENCE. NO POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAINED ANY INJURIES OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Mfg Campaign: 11396684
Recall Date: Feb 17, 2021
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ON DECEMBER 8 , 2020, THE ABOVE REFERENCED VEHICLES ENGINE STALLED THREE TIMES WHILE IN DRIVING MODE. ON ALL THREE OCCASIONS, THE VEHICLE WAS MOVING AT A SPEED LESS THAN 40 MPH. THE VEHICLE RESTARTED AFTER EACH STALL, WHEN THE GEAR SHIFTER WAS PLACED IN PARK. THE VEHICLE SEEMED TO BE RUNNING OUT OF FUEL AND/OR HAVING FUEL PUMP PROBLEMS. THE FUEL LEVEL OF THE VEHICLE WAS HALF FULL. I PURCHASED THE VEHICLE OCTOBER 21, 2020. TODATE, I HAVE EXPERIENCED 5 ENGINE STALLS.THE VEHICLE HAD APPROXIMATELY 28.700 MILES. THE MALFUNCTIONING OF THE VEHICLE IS AN ONGOING PROBLEM THAT HAS BEEN REPORTED THE DEALER AS WELL AS BUTLER TOYOTA IN MACON GEORGIA WHO INFORMED ME THAT THEY WERE NOT SURE IF THEY COULD DIAGNOSE THE PROBLEM WITHOUT KEEPING IT FOR WEEKS, POSSIBLY AT MY PERSONAL EXPENSE. I CHOSE NOT TO LEAVE THE VEHICLE UNDER THE CIRCUMSTANCES. I WILL RETURN THE CAR TO THE SELLER UNDER THE 90 DAY CERTIFIED WARRANTY AGREEMENT. ALSO, I WILL CONTINUE TO PURSUE WHATEVER REMEDY TOYOTA MAY PROVIDE UNDER THE VEHICLES REMAINING WARRANTY. I TRADED A 2013 TOYOTA HIGHLANDER ON THE VEHICLE IN QUESTION. I AM A VERY DISAPPOINTED TOYOTA CUSTOMER WHO IS VERY CONCERNED ABOUT THE SAFETY OF THE VEHICLE IN QUESTION.
Corrective Action:
ON DECEMBER 8 , 2020, THE ABOVE REFERENCED VEHICLES ENGINE STALLED THREE TIMES WHILE IN DRIVING MODE. ON ALL THREE OCCASIONS, THE VEHICLE WAS MOVING AT A SPEED LESS THAN 40 MPH. THE VEHICLE RESTARTED AFTER EACH STALL, WHEN THE GEAR SHIFTER WAS PLACED IN PARK. THE VEHICLE SEEMED TO BE RUNNING OUT OF FUEL AND/OR HAVING FUEL PUMP PROBLEMS. THE FUEL LEVEL OF THE VEHICLE WAS HALF FULL. I PURCHASED THE VEHICLE OCTOBER 21, 2020. TODATE, I HAVE EXPERIENCED 5 ENGINE STALLS.THE VEHICLE HAD APPROXIMATELY 28.700 MILES. THE MALFUNCTIONING OF THE VEHICLE IS AN ONGOING PROBLEM THAT HAS BEEN REPORTED THE DEALER AS WELL AS BUTLER TOYOTA IN MACON GEORGIA WHO INFORMED ME THAT THEY WERE NOT SURE IF THEY COULD DIAGNOSE THE PROBLEM WITHOUT KEEPING IT FOR WEEKS, POSSIBLY AT MY PERSONAL EXPENSE. I CHOSE NOT TO LEAVE THE VEHICLE UNDER THE CIRCUMSTANCES. I WILL RETURN THE CAR TO THE SELLER UNDER THE 90 DAY CERTIFIED WARRANTY AGREEMENT. ALSO, I WILL CONTINUE TO PURSUE WHATEVER REMEDY TOYOTA MAY PROVIDE UNDER THE VEHICLES REMAINING WARRANTY. I TRADED A 2013 TOYOTA HIGHLANDER ON THE VEHICLE IN QUESTION. I AM A VERY DISAPPOINTED TOYOTA CUSTOMER WHO IS VERY CONCERNED ABOUT THE SAFETY OF THE VEHICLE IN QUESTION.
Additional Notes:
ON DECEMBER 8 , 2020, THE ABOVE REFERENCED VEHICLES ENGINE STALLED THREE TIMES WHILE IN DRIVING MODE. ON ALL THREE OCCASIONS, THE VEHICLE WAS MOVING AT A SPEED LESS THAN 40 MPH. THE VEHICLE RESTARTED AFTER EACH STALL, WHEN THE GEAR SHIFTER WAS PLACED IN PARK. THE VEHICLE SEEMED TO BE RUNNING OUT OF FUEL AND/OR HAVING FUEL PUMP PROBLEMS. THE FUEL LEVEL OF THE VEHICLE WAS HALF FULL. I PURCHASED THE VEHICLE OCTOBER 21, 2020. TODATE, I HAVE EXPERIENCED 5 ENGINE STALLS.THE VEHICLE HAD APPROXIMATELY 28.700 MILES. THE MALFUNCTIONING OF THE VEHICLE IS AN ONGOING PROBLEM THAT HAS BEEN REPORTED THE DEALER AS WELL AS BUTLER TOYOTA IN MACON GEORGIA WHO INFORMED ME THAT THEY WERE NOT SURE IF THEY COULD DIAGNOSE THE PROBLEM WITHOUT KEEPING IT FOR WEEKS, POSSIBLY AT MY PERSONAL EXPENSE. I CHOSE NOT TO LEAVE THE VEHICLE UNDER THE CIRCUMSTANCES. I WILL RETURN THE CAR TO THE SELLER UNDER THE 90 DAY CERTIFIED WARRANTY AGREEMENT. ALSO, I WILL CONTINUE TO PURSUE WHATEVER REMEDY TOYOTA MAY PROVIDE UNDER THE VEHICLES REMAINING WARRANTY. I TRADED A 2013 TOYOTA HIGHLANDER ON THE VEHICLE IN QUESTION. I AM A VERY DISAPPOINTED TOYOTA CUSTOMER WHO IS VERY CONCERNED ABOUT THE SAFETY OF THE VEHICLE IN QUESTION.
Mfg Campaign: 11382741
Recall Date: Dec 9, 2020
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
ON DECEMBER 8 , 2020, THE ABOVE REFERENCED VEHICLES ENGINE STALLED THREE TIMES WHILE IN DRIVING MODE. ON ALL THREE OCCASIONS, THE VEHICLE WAS MOVING AT A SPEED LESS THAN 40 MPH. THE VEHICLE RESTARTED AFTER EACH STALL, WHEN THE GEAR SHIFTER WAS PLACED IN PARK. THE VEHICLE SEEMED TO BE RUNNING OUT OF FUEL AND/OR HAVING FUEL PUMP PROBLEMS. THE FUEL LEVEL OF THE VEHICLE WAS HALF FULL. I PURCHASED THE VEHICLE OCTOBER 21, 2020. TODATE, I HAVE EXPERIENCED 5 ENGINE STALLS.THE VEHICLE HAD APPROXIMATELY 28.700 MILES. THE MALFUNCTIONING OF THE VEHICLE IS AN ONGOING PROBLEM THAT HAS BEEN REPORTED THE DEALER AS WELL AS BUTLER TOYOTA IN MACON GEORGIA WHO INFORMED ME THAT THEY WERE NOT SURE IF THEY COULD DIAGNOSE THE PROBLEM WITHOUT KEEPING IT FOR WEEKS, POSSIBLY AT MY PERSONAL EXPENSE. I CHOSE NOT TO LEAVE THE VEHICLE UNDER THE CIRCUMSTANCES. I WILL RETURN THE CAR TO THE SELLER UNDER THE 90 DAY CERTIFIED WARRANTY AGREEMENT. ALSO, I WILL CONTINUE TO PURSUE WHATEVER REMEDY TOYOTA MAY PROVIDE UNDER THE VEHICLES REMAINING WARRANTY. I TRADED A 2013 TOYOTA HIGHLANDER ON THE VEHICLE IN QUESTION. I AM A VERY DISAPPOINTED TOYOTA CUSTOMER WHO IS VERY CONCERNED ABOUT THE SAFETY OF THE VEHICLE IN QUESTION.
Corrective Action:
ON DECEMBER 8 , 2020, THE ABOVE REFERENCED VEHICLES ENGINE STALLED THREE TIMES WHILE IN DRIVING MODE. ON ALL THREE OCCASIONS, THE VEHICLE WAS MOVING AT A SPEED LESS THAN 40 MPH. THE VEHICLE RESTARTED AFTER EACH STALL, WHEN THE GEAR SHIFTER WAS PLACED IN PARK. THE VEHICLE SEEMED TO BE RUNNING OUT OF FUEL AND/OR HAVING FUEL PUMP PROBLEMS. THE FUEL LEVEL OF THE VEHICLE WAS HALF FULL. I PURCHASED THE VEHICLE OCTOBER 21, 2020. TODATE, I HAVE EXPERIENCED 5 ENGINE STALLS.THE VEHICLE HAD APPROXIMATELY 28.700 MILES. THE MALFUNCTIONING OF THE VEHICLE IS AN ONGOING PROBLEM THAT HAS BEEN REPORTED THE DEALER AS WELL AS BUTLER TOYOTA IN MACON GEORGIA WHO INFORMED ME THAT THEY WERE NOT SURE IF THEY COULD DIAGNOSE THE PROBLEM WITHOUT KEEPING IT FOR WEEKS, POSSIBLY AT MY PERSONAL EXPENSE. I CHOSE NOT TO LEAVE THE VEHICLE UNDER THE CIRCUMSTANCES. I WILL RETURN THE CAR TO THE SELLER UNDER THE 90 DAY CERTIFIED WARRANTY AGREEMENT. ALSO, I WILL CONTINUE TO PURSUE WHATEVER REMEDY TOYOTA MAY PROVIDE UNDER THE VEHICLES REMAINING WARRANTY. I TRADED A 2013 TOYOTA HIGHLANDER ON THE VEHICLE IN QUESTION. I AM A VERY DISAPPOINTED TOYOTA CUSTOMER WHO IS VERY CONCERNED ABOUT THE SAFETY OF THE VEHICLE IN QUESTION.
Additional Notes:
ON DECEMBER 8 , 2020, THE ABOVE REFERENCED VEHICLES ENGINE STALLED THREE TIMES WHILE IN DRIVING MODE. ON ALL THREE OCCASIONS, THE VEHICLE WAS MOVING AT A SPEED LESS THAN 40 MPH. THE VEHICLE RESTARTED AFTER EACH STALL, WHEN THE GEAR SHIFTER WAS PLACED IN PARK. THE VEHICLE SEEMED TO BE RUNNING OUT OF FUEL AND/OR HAVING FUEL PUMP PROBLEMS. THE FUEL LEVEL OF THE VEHICLE WAS HALF FULL. I PURCHASED THE VEHICLE OCTOBER 21, 2020. TODATE, I HAVE EXPERIENCED 5 ENGINE STALLS.THE VEHICLE HAD APPROXIMATELY 28.700 MILES. THE MALFUNCTIONING OF THE VEHICLE IS AN ONGOING PROBLEM THAT HAS BEEN REPORTED THE DEALER AS WELL AS BUTLER TOYOTA IN MACON GEORGIA WHO INFORMED ME THAT THEY WERE NOT SURE IF THEY COULD DIAGNOSE THE PROBLEM WITHOUT KEEPING IT FOR WEEKS, POSSIBLY AT MY PERSONAL EXPENSE. I CHOSE NOT TO LEAVE THE VEHICLE UNDER THE CIRCUMSTANCES. I WILL RETURN THE CAR TO THE SELLER UNDER THE 90 DAY CERTIFIED WARRANTY AGREEMENT. ALSO, I WILL CONTINUE TO PURSUE WHATEVER REMEDY TOYOTA MAY PROVIDE UNDER THE VEHICLES REMAINING WARRANTY. I TRADED A 2013 TOYOTA HIGHLANDER ON THE VEHICLE IN QUESTION. I AM A VERY DISAPPOINTED TOYOTA CUSTOMER WHO IS VERY CONCERNED ABOUT THE SAFETY OF THE VEHICLE IN QUESTION.
Mfg Campaign: 11382741
Recall Date: Dec 9, 2020
Toyota Motor Corporation
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
ON DECEMBER 8 , 2020, THE ABOVE REFERENCED VEHICLES ENGINE STALLED THREE TIMES WHILE IN DRIVING MODE. ON ALL THREE OCCASIONS, THE VEHICLE WAS MOVING AT A SPEED LESS THAN 40 MPH. THE VEHICLE RESTARTED AFTER EACH STALL, WHEN THE GEAR SHIFTER WAS PLACED IN PARK. THE VEHICLE SEEMED TO BE RUNNING OUT OF FUEL AND/OR HAVING FUEL PUMP PROBLEMS. THE FUEL LEVEL OF THE VEHICLE WAS HALF FULL. I PURCHASED THE VEHICLE OCTOBER 21, 2020. TODATE, I HAVE EXPERIENCED 5 ENGINE STALLS.THE VEHICLE HAD APPROXIMATELY 28.700 MILES. THE MALFUNCTIONING OF THE VEHICLE IS AN ONGOING PROBLEM THAT HAS BEEN REPORTED THE DEALER AS WELL AS BUTLER TOYOTA IN MACON GEORGIA WHO INFORMED ME THAT THEY WERE NOT SURE IF THEY COULD DIAGNOSE THE PROBLEM WITHOUT KEEPING IT FOR WEEKS, POSSIBLY AT MY PERSONAL EXPENSE. I CHOSE NOT TO LEAVE THE VEHICLE UNDER THE CIRCUMSTANCES. I WILL RETURN THE CAR TO THE SELLER UNDER THE 90 DAY CERTIFIED WARRANTY AGREEMENT. ALSO, I WILL CONTINUE TO PURSUE WHATEVER REMEDY TOYOTA MAY PROVIDE UNDER THE VEHICLES REMAINING WARRANTY. I TRADED A 2013 TOYOTA HIGHLANDER ON THE VEHICLE IN QUESTION. I AM A VERY DISAPPOINTED TOYOTA CUSTOMER WHO IS VERY CONCERNED ABOUT THE SAFETY OF THE VEHICLE IN QUESTION.
Corrective Action:
ON DECEMBER 8 , 2020, THE ABOVE REFERENCED VEHICLES ENGINE STALLED THREE TIMES WHILE IN DRIVING MODE. ON ALL THREE OCCASIONS, THE VEHICLE WAS MOVING AT A SPEED LESS THAN 40 MPH. THE VEHICLE RESTARTED AFTER EACH STALL, WHEN THE GEAR SHIFTER WAS PLACED IN PARK. THE VEHICLE SEEMED TO BE RUNNING OUT OF FUEL AND/OR HAVING FUEL PUMP PROBLEMS. THE FUEL LEVEL OF THE VEHICLE WAS HALF FULL. I PURCHASED THE VEHICLE OCTOBER 21, 2020. TODATE, I HAVE EXPERIENCED 5 ENGINE STALLS.THE VEHICLE HAD APPROXIMATELY 28.700 MILES. THE MALFUNCTIONING OF THE VEHICLE IS AN ONGOING PROBLEM THAT HAS BEEN REPORTED THE DEALER AS WELL AS BUTLER TOYOTA IN MACON GEORGIA WHO INFORMED ME THAT THEY WERE NOT SURE IF THEY COULD DIAGNOSE THE PROBLEM WITHOUT KEEPING IT FOR WEEKS, POSSIBLY AT MY PERSONAL EXPENSE. I CHOSE NOT TO LEAVE THE VEHICLE UNDER THE CIRCUMSTANCES. I WILL RETURN THE CAR TO THE SELLER UNDER THE 90 DAY CERTIFIED WARRANTY AGREEMENT. ALSO, I WILL CONTINUE TO PURSUE WHATEVER REMEDY TOYOTA MAY PROVIDE UNDER THE VEHICLES REMAINING WARRANTY. I TRADED A 2013 TOYOTA HIGHLANDER ON THE VEHICLE IN QUESTION. I AM A VERY DISAPPOINTED TOYOTA CUSTOMER WHO IS VERY CONCERNED ABOUT THE SAFETY OF THE VEHICLE IN QUESTION.
Additional Notes:
ON DECEMBER 8 , 2020, THE ABOVE REFERENCED VEHICLES ENGINE STALLED THREE TIMES WHILE IN DRIVING MODE. ON ALL THREE OCCASIONS, THE VEHICLE WAS MOVING AT A SPEED LESS THAN 40 MPH. THE VEHICLE RESTARTED AFTER EACH STALL, WHEN THE GEAR SHIFTER WAS PLACED IN PARK. THE VEHICLE SEEMED TO BE RUNNING OUT OF FUEL AND/OR HAVING FUEL PUMP PROBLEMS. THE FUEL LEVEL OF THE VEHICLE WAS HALF FULL. I PURCHASED THE VEHICLE OCTOBER 21, 2020. TODATE, I HAVE EXPERIENCED 5 ENGINE STALLS.THE VEHICLE HAD APPROXIMATELY 28.700 MILES. THE MALFUNCTIONING OF THE VEHICLE IS AN ONGOING PROBLEM THAT HAS BEEN REPORTED THE DEALER AS WELL AS BUTLER TOYOTA IN MACON GEORGIA WHO INFORMED ME THAT THEY WERE NOT SURE IF THEY COULD DIAGNOSE THE PROBLEM WITHOUT KEEPING IT FOR WEEKS, POSSIBLY AT MY PERSONAL EXPENSE. I CHOSE NOT TO LEAVE THE VEHICLE UNDER THE CIRCUMSTANCES. I WILL RETURN THE CAR TO THE SELLER UNDER THE 90 DAY CERTIFIED WARRANTY AGREEMENT. ALSO, I WILL CONTINUE TO PURSUE WHATEVER REMEDY TOYOTA MAY PROVIDE UNDER THE VEHICLES REMAINING WARRANTY. I TRADED A 2013 TOYOTA HIGHLANDER ON THE VEHICLE IN QUESTION. I AM A VERY DISAPPOINTED TOYOTA CUSTOMER WHO IS VERY CONCERNED ABOUT THE SAFETY OF THE VEHICLE IN QUESTION.
Mfg Campaign: 11382741
Recall Date: Dec 9, 2020
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
I WAS IN A TRAFFIC ACCIDENT AND MY AIR BAG DID NOT DEPLOY
Corrective Action:
I WAS IN A TRAFFIC ACCIDENT AND MY AIR BAG DID NOT DEPLOY
Additional Notes:
I WAS IN A TRAFFIC ACCIDENT AND MY AIR BAG DID NOT DEPLOY
Mfg Campaign: 11378306
Recall Date: Dec 7, 2020
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WAS IN A TRAFFIC ACCIDENT AND MY AIR BAG DID NOT DEPLOY
Corrective Action:
I WAS IN A TRAFFIC ACCIDENT AND MY AIR BAG DID NOT DEPLOY
Additional Notes:
I WAS IN A TRAFFIC ACCIDENT AND MY AIR BAG DID NOT DEPLOY
Mfg Campaign: 11378306
Recall Date: Dec 7, 2020
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
THE FRONT PASSENGER AIRBAG ON THIS CAR IS DEACTIVATED AUTOMATICALLY WHENEVER THE FRONT PASENGER WEIGHS LESS THAN 100 LBS. WE DID NOT KNOW ABOUT THIS FEATURE WHEN WE BOUGHT THE CAR. MY WIFE, WHO IS 65 YEARS OLD, WEIGHS ABOUT 95 LBS AND WHENEVER SHE SITS IN THE FRONT PASSENGER SEAT, A WARNING LIGHT APPEARS INDICATING THAT THE FRONT PASSENGER AIR BAG HAS BEEN DEACTIVATED. WE CONTACTED THE DEALER AND TOYOTA AND WERE TOLD THAT THIS SYSTEM WAS DESIGNED TO AUTOMATICALLY PROTECT SMALLER CHILDREN WHO MAY RIDE IN THE FRONT SEAT. UNFORTUNATELY, THIS SYSTEM PREVENTS MY WIFE FROM USING WHAT I CONSIDER TO BE AN ESSENTIAL SAFETY FEATURE (THE FRONT AIR BAG). THE NHTSA SHOULD MANDATE THAT MANUFACTURERS PROVIDE US WITH A SWITCH OR A SYSTEM SETTING THAT ALLOWS THE DRIVER TO ACTIVATE THE FRONT PASSENGER AIRBAG AND OVERRIDE THIS "CHILD SAFETY FEATURE". IT CERTAINLY IMPACTS MY WIFE'S SAFETY EVRYTIME SHE SITS IN THE "DEATH SEAT".
Corrective Action:
THE FRONT PASSENGER AIRBAG ON THIS CAR IS DEACTIVATED AUTOMATICALLY WHENEVER THE FRONT PASENGER WEIGHS LESS THAN 100 LBS. WE DID NOT KNOW ABOUT THIS FEATURE WHEN WE BOUGHT THE CAR. MY WIFE, WHO IS 65 YEARS OLD, WEIGHS ABOUT 95 LBS AND WHENEVER SHE SITS IN THE FRONT PASSENGER SEAT, A WARNING LIGHT APPEARS INDICATING THAT THE FRONT PASSENGER AIR BAG HAS BEEN DEACTIVATED. WE CONTACTED THE DEALER AND TOYOTA AND WERE TOLD THAT THIS SYSTEM WAS DESIGNED TO AUTOMATICALLY PROTECT SMALLER CHILDREN WHO MAY RIDE IN THE FRONT SEAT. UNFORTUNATELY, THIS SYSTEM PREVENTS MY WIFE FROM USING WHAT I CONSIDER TO BE AN ESSENTIAL SAFETY FEATURE (THE FRONT AIR BAG). THE NHTSA SHOULD MANDATE THAT MANUFACTURERS PROVIDE US WITH A SWITCH OR A SYSTEM SETTING THAT ALLOWS THE DRIVER TO ACTIVATE THE FRONT PASSENGER AIRBAG AND OVERRIDE THIS "CHILD SAFETY FEATURE". IT CERTAINLY IMPACTS MY WIFE'S SAFETY EVRYTIME SHE SITS IN THE "DEATH SEAT".
Additional Notes:
THE FRONT PASSENGER AIRBAG ON THIS CAR IS DEACTIVATED AUTOMATICALLY WHENEVER THE FRONT PASENGER WEIGHS LESS THAN 100 LBS. WE DID NOT KNOW ABOUT THIS FEATURE WHEN WE BOUGHT THE CAR. MY WIFE, WHO IS 65 YEARS OLD, WEIGHS ABOUT 95 LBS AND WHENEVER SHE SITS IN THE FRONT PASSENGER SEAT, A WARNING LIGHT APPEARS INDICATING THAT THE FRONT PASSENGER AIR BAG HAS BEEN DEACTIVATED. WE CONTACTED THE DEALER AND TOYOTA AND WERE TOLD THAT THIS SYSTEM WAS DESIGNED TO AUTOMATICALLY PROTECT SMALLER CHILDREN WHO MAY RIDE IN THE FRONT SEAT. UNFORTUNATELY, THIS SYSTEM PREVENTS MY WIFE FROM USING WHAT I CONSIDER TO BE AN ESSENTIAL SAFETY FEATURE (THE FRONT AIR BAG). THE NHTSA SHOULD MANDATE THAT MANUFACTURERS PROVIDE US WITH A SWITCH OR A SYSTEM SETTING THAT ALLOWS THE DRIVER TO ACTIVATE THE FRONT PASSENGER AIRBAG AND OVERRIDE THIS "CHILD SAFETY FEATURE". IT CERTAINLY IMPACTS MY WIFE'S SAFETY EVRYTIME SHE SITS IN THE "DEATH SEAT".
Mfg Campaign: 11377866
Recall Date: Dec 4, 2020
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE SLOWLY SLOWING THE VEHICLE DOWN, THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR AND LOST ALL BRAKING. AS SOON AS PEDAL IS BROUGHT BACK UP AND PUMPED ONCE OR TWICE, BRAKES REGAINED FUNCTION. NO WARNING OR SAFETY LIGHTS WENT OFF. THIS HAS OCCURRED 3 DIFFERENT TIMES WITH 2 DIFFERENT DRIVERS.
Corrective Action:
WHILE SLOWLY SLOWING THE VEHICLE DOWN, THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR AND LOST ALL BRAKING. AS SOON AS PEDAL IS BROUGHT BACK UP AND PUMPED ONCE OR TWICE, BRAKES REGAINED FUNCTION. NO WARNING OR SAFETY LIGHTS WENT OFF. THIS HAS OCCURRED 3 DIFFERENT TIMES WITH 2 DIFFERENT DRIVERS.
Additional Notes:
WHILE SLOWLY SLOWING THE VEHICLE DOWN, THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR AND LOST ALL BRAKING. AS SOON AS PEDAL IS BROUGHT BACK UP AND PUMPED ONCE OR TWICE, BRAKES REGAINED FUNCTION. NO WARNING OR SAFETY LIGHTS WENT OFF. THIS HAS OCCURRED 3 DIFFERENT TIMES WITH 2 DIFFERENT DRIVERS.
Mfg Campaign: 11374875
Recall Date: Nov 16, 2020
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES ARE NOT FUNCTIONING PROPERLY, THE PEDAL GOES WAY DOWN TO THE FLOOR BEFORE ENGAGING ANY BRAKES. AT IDLE THE BRAKES SEEM TO FUNCTION FINE, AFTER DRIVING AT ABOUT 10MPH THE BRAKES GO BACK TO NOT WORKING AGAIN. DEALERSHIP SAYS THE BRAKES ARE "NORMAL" AND I WAS TOLD TO DRIVE IT HOME EVEN THOUGH IT WAS STILL HAVING THE ISSUE. TRANSMISSION IS NOT SHIFTING PROPERLY EITHER, IT GETS STUCK AT 4000-5000 RPM SOMETIMES AND THEN SHIFTS INTO THE NEXT GEAR. THE BRAKING ISSUE OCCURRED EVEN WORSE GOING DOWN A HILL AT 55MPH RIGHT BEFORE IT WENT IN FOR SERVICE.
Corrective Action:
BRAKES ARE NOT FUNCTIONING PROPERLY, THE PEDAL GOES WAY DOWN TO THE FLOOR BEFORE ENGAGING ANY BRAKES. AT IDLE THE BRAKES SEEM TO FUNCTION FINE, AFTER DRIVING AT ABOUT 10MPH THE BRAKES GO BACK TO NOT WORKING AGAIN. DEALERSHIP SAYS THE BRAKES ARE "NORMAL" AND I WAS TOLD TO DRIVE IT HOME EVEN THOUGH IT WAS STILL HAVING THE ISSUE. TRANSMISSION IS NOT SHIFTING PROPERLY EITHER, IT GETS STUCK AT 4000-5000 RPM SOMETIMES AND THEN SHIFTS INTO THE NEXT GEAR. THE BRAKING ISSUE OCCURRED EVEN WORSE GOING DOWN A HILL AT 55MPH RIGHT BEFORE IT WENT IN FOR SERVICE.
Additional Notes:
BRAKES ARE NOT FUNCTIONING PROPERLY, THE PEDAL GOES WAY DOWN TO THE FLOOR BEFORE ENGAGING ANY BRAKES. AT IDLE THE BRAKES SEEM TO FUNCTION FINE, AFTER DRIVING AT ABOUT 10MPH THE BRAKES GO BACK TO NOT WORKING AGAIN. DEALERSHIP SAYS THE BRAKES ARE "NORMAL" AND I WAS TOLD TO DRIVE IT HOME EVEN THOUGH IT WAS STILL HAVING THE ISSUE. TRANSMISSION IS NOT SHIFTING PROPERLY EITHER, IT GETS STUCK AT 4000-5000 RPM SOMETIMES AND THEN SHIFTS INTO THE NEXT GEAR. THE BRAKING ISSUE OCCURRED EVEN WORSE GOING DOWN A HILL AT 55MPH RIGHT BEFORE IT WENT IN FOR SERVICE.
Mfg Campaign: 11362080
Recall Date: Sep 30, 2020
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
BRAKES ARE NOT FUNCTIONING PROPERLY, THE PEDAL GOES WAY DOWN TO THE FLOOR BEFORE ENGAGING ANY BRAKES. AT IDLE THE BRAKES SEEM TO FUNCTION FINE, AFTER DRIVING AT ABOUT 10MPH THE BRAKES GO BACK TO NOT WORKING AGAIN. DEALERSHIP SAYS THE BRAKES ARE "NORMAL" AND I WAS TOLD TO DRIVE IT HOME EVEN THOUGH IT WAS STILL HAVING THE ISSUE. TRANSMISSION IS NOT SHIFTING PROPERLY EITHER, IT GETS STUCK AT 4000-5000 RPM SOMETIMES AND THEN SHIFTS INTO THE NEXT GEAR. THE BRAKING ISSUE OCCURRED EVEN WORSE GOING DOWN A HILL AT 55MPH RIGHT BEFORE IT WENT IN FOR SERVICE.
Corrective Action:
BRAKES ARE NOT FUNCTIONING PROPERLY, THE PEDAL GOES WAY DOWN TO THE FLOOR BEFORE ENGAGING ANY BRAKES. AT IDLE THE BRAKES SEEM TO FUNCTION FINE, AFTER DRIVING AT ABOUT 10MPH THE BRAKES GO BACK TO NOT WORKING AGAIN. DEALERSHIP SAYS THE BRAKES ARE "NORMAL" AND I WAS TOLD TO DRIVE IT HOME EVEN THOUGH IT WAS STILL HAVING THE ISSUE. TRANSMISSION IS NOT SHIFTING PROPERLY EITHER, IT GETS STUCK AT 4000-5000 RPM SOMETIMES AND THEN SHIFTS INTO THE NEXT GEAR. THE BRAKING ISSUE OCCURRED EVEN WORSE GOING DOWN A HILL AT 55MPH RIGHT BEFORE IT WENT IN FOR SERVICE.
Additional Notes:
BRAKES ARE NOT FUNCTIONING PROPERLY, THE PEDAL GOES WAY DOWN TO THE FLOOR BEFORE ENGAGING ANY BRAKES. AT IDLE THE BRAKES SEEM TO FUNCTION FINE, AFTER DRIVING AT ABOUT 10MPH THE BRAKES GO BACK TO NOT WORKING AGAIN. DEALERSHIP SAYS THE BRAKES ARE "NORMAL" AND I WAS TOLD TO DRIVE IT HOME EVEN THOUGH IT WAS STILL HAVING THE ISSUE. TRANSMISSION IS NOT SHIFTING PROPERLY EITHER, IT GETS STUCK AT 4000-5000 RPM SOMETIMES AND THEN SHIFTS INTO THE NEXT GEAR. THE BRAKING ISSUE OCCURRED EVEN WORSE GOING DOWN A HILL AT 55MPH RIGHT BEFORE IT WENT IN FOR SERVICE.
Mfg Campaign: 11362080
Recall Date: Sep 30, 2020
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
STEERING WHEEL SHAKES DRIVING 58-62MPH ON HIGHWAY
Corrective Action:
STEERING WHEEL SHAKES DRIVING 58-62MPH ON HIGHWAY
Additional Notes:
STEERING WHEEL SHAKES DRIVING 58-62MPH ON HIGHWAY
Mfg Campaign: 11355697
Recall Date: Sep 17, 2020
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2020 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE FRAME OF VEHICLE WAS RUSTED AND RUST POWDER WAS PRESENT FALLING FROM THE FRAME AFTER REMOVING THE REAR SEAT COVERS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER TOWN AND COUNTRY TOYOTA LOCATED AT 9101 SOUTH BLVD, CHARLOTTE, NC 28273, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. *LN *JS
Corrective Action:
TL* THE CONTACT OWNS A 2020 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE FRAME OF VEHICLE WAS RUSTED AND RUST POWDER WAS PRESENT FALLING FROM THE FRAME AFTER REMOVING THE REAR SEAT COVERS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER TOWN AND COUNTRY TOYOTA LOCATED AT 9101 SOUTH BLVD, CHARLOTTE, NC 28273, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. *LN *JS
Additional Notes:
TL* THE CONTACT OWNS A 2020 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE FRAME OF VEHICLE WAS RUSTED AND RUST POWDER WAS PRESENT FALLING FROM THE FRAME AFTER REMOVING THE REAR SEAT COVERS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER TOWN AND COUNTRY TOYOTA LOCATED AT 9101 SOUTH BLVD, CHARLOTTE, NC 28273, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. *LN *JS
Mfg Campaign: 11352452
Recall Date: Sep 1, 2020
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
EVERY TIME I PUSH THE BRAKE PEDAL, IT MAKES A HISSING SOUND. THERE IS A ELECTRONIC NOISE AFTER THE HISSING SOUND. THIS IS ANNOYING AND IT MAKES ME FEEL NAUSEOUS.
Corrective Action:
EVERY TIME I PUSH THE BRAKE PEDAL, IT MAKES A HISSING SOUND. THERE IS A ELECTRONIC NOISE AFTER THE HISSING SOUND. THIS IS ANNOYING AND IT MAKES ME FEEL NAUSEOUS.
Additional Notes:
EVERY TIME I PUSH THE BRAKE PEDAL, IT MAKES A HISSING SOUND. THERE IS A ELECTRONIC NOISE AFTER THE HISSING SOUND. THIS IS ANNOYING AND IT MAKES ME FEEL NAUSEOUS.
Mfg Campaign: 11320695
Recall Date: Apr 9, 2020
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE I AM DRIVING, I SMELL SOMETHING LIKE EXHAUST OR SULFUR INSIDE CAR. I COULD ONLY SMELL IT WHEN THE CAR IS GOING OVER 70 MILES, RPM IS OVER 2500 (HARD ACCELERATION) , AND WHEN ALL THE WINDOWS ARE CLOSED AND RECIRCULATE CABIN AIR IS ON.
Corrective Action:
WHILE I AM DRIVING, I SMELL SOMETHING LIKE EXHAUST OR SULFUR INSIDE CAR. I COULD ONLY SMELL IT WHEN THE CAR IS GOING OVER 70 MILES, RPM IS OVER 2500 (HARD ACCELERATION) , AND WHEN ALL THE WINDOWS ARE CLOSED AND RECIRCULATE CABIN AIR IS ON.
Additional Notes:
WHILE I AM DRIVING, I SMELL SOMETHING LIKE EXHAUST OR SULFUR INSIDE CAR. I COULD ONLY SMELL IT WHEN THE CAR IS GOING OVER 70 MILES, RPM IS OVER 2500 (HARD ACCELERATION) , AND WHEN ALL THE WINDOWS ARE CLOSED AND RECIRCULATE CABIN AIR IS ON.
Mfg Campaign: 11319617
Recall Date: Mar 28, 2020
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
THE 4RUNNER STRUCK A VEHICLE THAT RAN A RED LIGHT. THE 4RUNNER WAS AT APPROXIMATELY 35 MILES PER HOUR AND STRUCK THE OTHER VEHICLE, A NISSAN ALTIMA SIDE ON WITH ENOUGH FORCE TO PROPEL THAT VEHICLE TWO LANES INTO ANOTHER VEHICLE. THE AIRBAGS FAILED TO DEPLOY ON THE 4RUNNER BUT DID DEPLOY ON THE ALTIMA. THE ROADS WERE DRIVE AND VISIBILITY WAS CLEAR. INJURIES TO THE 4RUNNER DRIVER INCLUDED: HEAD FROM CONTACT WITH GRAB BAR ABOVE DRIVERS DOOR, NECK, BACK, WRISTS, FINGERS AND ARMS. ALTIMA DRIVER HAD TO BE REMOVED BY PARAMEDICS AND RUSHED TO THE HOSPITAL. INVESTIGATION OF THE VEHICLE COMPUTER SHOWED THE VEHICLE WAS UNKNOWINGLY SOLD TO ME WITH ERRORS IN THE MULTI-TERRAIN, ESC AND PRE-COLLISION SYSTEM. VEHICLE WAS PURCHASED IN NOVEMBER OF 2019. SEE ATTACHED PHOTOS FOR VERIFICATION.
Corrective Action:
THE 4RUNNER STRUCK A VEHICLE THAT RAN A RED LIGHT. THE 4RUNNER WAS AT APPROXIMATELY 35 MILES PER HOUR AND STRUCK THE OTHER VEHICLE, A NISSAN ALTIMA SIDE ON WITH ENOUGH FORCE TO PROPEL THAT VEHICLE TWO LANES INTO ANOTHER VEHICLE. THE AIRBAGS FAILED TO DEPLOY ON THE 4RUNNER BUT DID DEPLOY ON THE ALTIMA. THE ROADS WERE DRIVE AND VISIBILITY WAS CLEAR. INJURIES TO THE 4RUNNER DRIVER INCLUDED: HEAD FROM CONTACT WITH GRAB BAR ABOVE DRIVERS DOOR, NECK, BACK, WRISTS, FINGERS AND ARMS. ALTIMA DRIVER HAD TO BE REMOVED BY PARAMEDICS AND RUSHED TO THE HOSPITAL. INVESTIGATION OF THE VEHICLE COMPUTER SHOWED THE VEHICLE WAS UNKNOWINGLY SOLD TO ME WITH ERRORS IN THE MULTI-TERRAIN, ESC AND PRE-COLLISION SYSTEM. VEHICLE WAS PURCHASED IN NOVEMBER OF 2019. SEE ATTACHED PHOTOS FOR VERIFICATION.
Additional Notes:
THE 4RUNNER STRUCK A VEHICLE THAT RAN A RED LIGHT. THE 4RUNNER WAS AT APPROXIMATELY 35 MILES PER HOUR AND STRUCK THE OTHER VEHICLE, A NISSAN ALTIMA SIDE ON WITH ENOUGH FORCE TO PROPEL THAT VEHICLE TWO LANES INTO ANOTHER VEHICLE. THE AIRBAGS FAILED TO DEPLOY ON THE 4RUNNER BUT DID DEPLOY ON THE ALTIMA. THE ROADS WERE DRIVE AND VISIBILITY WAS CLEAR. INJURIES TO THE 4RUNNER DRIVER INCLUDED: HEAD FROM CONTACT WITH GRAB BAR ABOVE DRIVERS DOOR, NECK, BACK, WRISTS, FINGERS AND ARMS. ALTIMA DRIVER HAD TO BE REMOVED BY PARAMEDICS AND RUSHED TO THE HOSPITAL. INVESTIGATION OF THE VEHICLE COMPUTER SHOWED THE VEHICLE WAS UNKNOWINGLY SOLD TO ME WITH ERRORS IN THE MULTI-TERRAIN, ESC AND PRE-COLLISION SYSTEM. VEHICLE WAS PURCHASED IN NOVEMBER OF 2019. SEE ATTACHED PHOTOS FOR VERIFICATION.
Mfg Campaign: 11318897
Recall Date: Mar 21, 2020
Toyota Motor Corporation
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE 4RUNNER STRUCK A VEHICLE THAT RAN A RED LIGHT. THE 4RUNNER WAS AT APPROXIMATELY 35 MILES PER HOUR AND STRUCK THE OTHER VEHICLE, A NISSAN ALTIMA SIDE ON WITH ENOUGH FORCE TO PROPEL THAT VEHICLE TWO LANES INTO ANOTHER VEHICLE. THE AIRBAGS FAILED TO DEPLOY ON THE 4RUNNER BUT DID DEPLOY ON THE ALTIMA. THE ROADS WERE DRIVE AND VISIBILITY WAS CLEAR. INJURIES TO THE 4RUNNER DRIVER INCLUDED: HEAD FROM CONTACT WITH GRAB BAR ABOVE DRIVERS DOOR, NECK, BACK, WRISTS, FINGERS AND ARMS. ALTIMA DRIVER HAD TO BE REMOVED BY PARAMEDICS AND RUSHED TO THE HOSPITAL. INVESTIGATION OF THE VEHICLE COMPUTER SHOWED THE VEHICLE WAS UNKNOWINGLY SOLD TO ME WITH ERRORS IN THE MULTI-TERRAIN, ESC AND PRE-COLLISION SYSTEM. VEHICLE WAS PURCHASED IN NOVEMBER OF 2019. SEE ATTACHED PHOTOS FOR VERIFICATION.
Corrective Action:
THE 4RUNNER STRUCK A VEHICLE THAT RAN A RED LIGHT. THE 4RUNNER WAS AT APPROXIMATELY 35 MILES PER HOUR AND STRUCK THE OTHER VEHICLE, A NISSAN ALTIMA SIDE ON WITH ENOUGH FORCE TO PROPEL THAT VEHICLE TWO LANES INTO ANOTHER VEHICLE. THE AIRBAGS FAILED TO DEPLOY ON THE 4RUNNER BUT DID DEPLOY ON THE ALTIMA. THE ROADS WERE DRIVE AND VISIBILITY WAS CLEAR. INJURIES TO THE 4RUNNER DRIVER INCLUDED: HEAD FROM CONTACT WITH GRAB BAR ABOVE DRIVERS DOOR, NECK, BACK, WRISTS, FINGERS AND ARMS. ALTIMA DRIVER HAD TO BE REMOVED BY PARAMEDICS AND RUSHED TO THE HOSPITAL. INVESTIGATION OF THE VEHICLE COMPUTER SHOWED THE VEHICLE WAS UNKNOWINGLY SOLD TO ME WITH ERRORS IN THE MULTI-TERRAIN, ESC AND PRE-COLLISION SYSTEM. VEHICLE WAS PURCHASED IN NOVEMBER OF 2019. SEE ATTACHED PHOTOS FOR VERIFICATION.
Additional Notes:
THE 4RUNNER STRUCK A VEHICLE THAT RAN A RED LIGHT. THE 4RUNNER WAS AT APPROXIMATELY 35 MILES PER HOUR AND STRUCK THE OTHER VEHICLE, A NISSAN ALTIMA SIDE ON WITH ENOUGH FORCE TO PROPEL THAT VEHICLE TWO LANES INTO ANOTHER VEHICLE. THE AIRBAGS FAILED TO DEPLOY ON THE 4RUNNER BUT DID DEPLOY ON THE ALTIMA. THE ROADS WERE DRIVE AND VISIBILITY WAS CLEAR. INJURIES TO THE 4RUNNER DRIVER INCLUDED: HEAD FROM CONTACT WITH GRAB BAR ABOVE DRIVERS DOOR, NECK, BACK, WRISTS, FINGERS AND ARMS. ALTIMA DRIVER HAD TO BE REMOVED BY PARAMEDICS AND RUSHED TO THE HOSPITAL. INVESTIGATION OF THE VEHICLE COMPUTER SHOWED THE VEHICLE WAS UNKNOWINGLY SOLD TO ME WITH ERRORS IN THE MULTI-TERRAIN, ESC AND PRE-COLLISION SYSTEM. VEHICLE WAS PURCHASED IN NOVEMBER OF 2019. SEE ATTACHED PHOTOS FOR VERIFICATION.
Mfg Campaign: 11318897
Recall Date: Mar 21, 2020
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE 4RUNNER STRUCK A VEHICLE THAT RAN A RED LIGHT. THE 4RUNNER WAS AT APPROXIMATELY 35 MILES PER HOUR AND STRUCK THE OTHER VEHICLE, A NISSAN ALTIMA SIDE ON WITH ENOUGH FORCE TO PROPEL THAT VEHICLE TWO LANES INTO ANOTHER VEHICLE. THE AIRBAGS FAILED TO DEPLOY ON THE 4RUNNER BUT DID DEPLOY ON THE ALTIMA. THE ROADS WERE DRIVE AND VISIBILITY WAS CLEAR. INJURIES TO THE 4RUNNER DRIVER INCLUDED: HEAD FROM CONTACT WITH GRAB BAR ABOVE DRIVERS DOOR, NECK, BACK, WRISTS, FINGERS AND ARMS. ALTIMA DRIVER HAD TO BE REMOVED BY PARAMEDICS AND RUSHED TO THE HOSPITAL. INVESTIGATION OF THE VEHICLE COMPUTER SHOWED THE VEHICLE WAS UNKNOWINGLY SOLD TO ME WITH ERRORS IN THE MULTI-TERRAIN, ESC AND PRE-COLLISION SYSTEM. VEHICLE WAS PURCHASED IN NOVEMBER OF 2019. SEE ATTACHED PHOTOS FOR VERIFICATION.
Corrective Action:
THE 4RUNNER STRUCK A VEHICLE THAT RAN A RED LIGHT. THE 4RUNNER WAS AT APPROXIMATELY 35 MILES PER HOUR AND STRUCK THE OTHER VEHICLE, A NISSAN ALTIMA SIDE ON WITH ENOUGH FORCE TO PROPEL THAT VEHICLE TWO LANES INTO ANOTHER VEHICLE. THE AIRBAGS FAILED TO DEPLOY ON THE 4RUNNER BUT DID DEPLOY ON THE ALTIMA. THE ROADS WERE DRIVE AND VISIBILITY WAS CLEAR. INJURIES TO THE 4RUNNER DRIVER INCLUDED: HEAD FROM CONTACT WITH GRAB BAR ABOVE DRIVERS DOOR, NECK, BACK, WRISTS, FINGERS AND ARMS. ALTIMA DRIVER HAD TO BE REMOVED BY PARAMEDICS AND RUSHED TO THE HOSPITAL. INVESTIGATION OF THE VEHICLE COMPUTER SHOWED THE VEHICLE WAS UNKNOWINGLY SOLD TO ME WITH ERRORS IN THE MULTI-TERRAIN, ESC AND PRE-COLLISION SYSTEM. VEHICLE WAS PURCHASED IN NOVEMBER OF 2019. SEE ATTACHED PHOTOS FOR VERIFICATION.
Additional Notes:
THE 4RUNNER STRUCK A VEHICLE THAT RAN A RED LIGHT. THE 4RUNNER WAS AT APPROXIMATELY 35 MILES PER HOUR AND STRUCK THE OTHER VEHICLE, A NISSAN ALTIMA SIDE ON WITH ENOUGH FORCE TO PROPEL THAT VEHICLE TWO LANES INTO ANOTHER VEHICLE. THE AIRBAGS FAILED TO DEPLOY ON THE 4RUNNER BUT DID DEPLOY ON THE ALTIMA. THE ROADS WERE DRIVE AND VISIBILITY WAS CLEAR. INJURIES TO THE 4RUNNER DRIVER INCLUDED: HEAD FROM CONTACT WITH GRAB BAR ABOVE DRIVERS DOOR, NECK, BACK, WRISTS, FINGERS AND ARMS. ALTIMA DRIVER HAD TO BE REMOVED BY PARAMEDICS AND RUSHED TO THE HOSPITAL. INVESTIGATION OF THE VEHICLE COMPUTER SHOWED THE VEHICLE WAS UNKNOWINGLY SOLD TO ME WITH ERRORS IN THE MULTI-TERRAIN, ESC AND PRE-COLLISION SYSTEM. VEHICLE WAS PURCHASED IN NOVEMBER OF 2019. SEE ATTACHED PHOTOS FOR VERIFICATION.
Mfg Campaign: 11318897
Recall Date: Mar 21, 2020
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