Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-001
Recall Date: Jan 6, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Model Y vehicles. The weld attaching the seat recliner mechanism to the front seat backs may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SB-24-13-004
Recall Date: Nov 22, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Consumer Complaints
389 ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around [XXX]. I scheduled the soonest appointment available for 12/30 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/9/25 but now it has been pushed back to 1/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 1,000 miles on it and is ~3 months old now. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously... Tesla has not seemed to publicly acknowledge the issue yet either. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around [XXX]. I scheduled the soonest appointment available for 12/30 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/9/25 but now it has been pushed back to 1/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 1,000 miles on it and is ~3 months old now. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously... Tesla has not seemed to publicly acknowledge the issue yet either. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around [XXX]. I scheduled the soonest appointment available for 12/30 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/9/25 but now it has been pushed back to 1/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 1,000 miles on it and is ~3 months old now. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously... Tesla has not seemed to publicly acknowledge the issue yet either. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11635018
Recall Date: Jan 9, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around [XXX]. I scheduled the soonest appointment available for 12/30 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/9/25 but now it has been pushed back to 1/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 1,000 miles on it and is ~3 months old now. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously... Tesla has not seemed to publicly acknowledge the issue yet either. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around [XXX]. I scheduled the soonest appointment available for 12/30 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/9/25 but now it has been pushed back to 1/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 1,000 miles on it and is ~3 months old now. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously... Tesla has not seemed to publicly acknowledge the issue yet either. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around [XXX]. I scheduled the soonest appointment available for 12/30 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/9/25 but now it has been pushed back to 1/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 1,000 miles on it and is ~3 months old now. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously... Tesla has not seemed to publicly acknowledge the issue yet either. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11635018
Recall Date: Jan 9, 2025
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The computer suddenly failed on [XXX] due to a short circuit caused by a manufacturing defect in certain 2024-25 Model Y vehicles. This causes nearly all advanced functionality and safety features of the car to fail completely, including all cameras, parking assist, full self-driving, autopilot, autosteer, autopark, cruise control, lane keep, lane departure warning, blind spot monitoring, auto windshield wipers, map, GPS navigation and more. Also, the car does not sleep, resulting in excessive battery drain. The problem is widespread. It's this problem: [XXX] As a result the vehicle is significantly less safe to drive. Tesla continually delays service appointments due to unavailability of parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The computer suddenly failed on [XXX] due to a short circuit caused by a manufacturing defect in certain 2024-25 Model Y vehicles. This causes nearly all advanced functionality and safety features of the car to fail completely, including all cameras, parking assist, full self-driving, autopilot, autosteer, autopark, cruise control, lane keep, lane departure warning, blind spot monitoring, auto windshield wipers, map, GPS navigation and more. Also, the car does not sleep, resulting in excessive battery drain. The problem is widespread. It's this problem: [XXX] As a result the vehicle is significantly less safe to drive. Tesla continually delays service appointments due to unavailability of parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The computer suddenly failed on [XXX] due to a short circuit caused by a manufacturing defect in certain 2024-25 Model Y vehicles. This causes nearly all advanced functionality and safety features of the car to fail completely, including all cameras, parking assist, full self-driving, autopilot, autosteer, autopark, cruise control, lane keep, lane departure warning, blind spot monitoring, auto windshield wipers, map, GPS navigation and more. Also, the car does not sleep, resulting in excessive battery drain. The problem is widespread. It's this problem: [XXX] As a result the vehicle is significantly less safe to drive. Tesla continually delays service appointments due to unavailability of parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11635115
Recall Date: Jan 9, 2025
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
All of the car's cameras have gone dead since November 2024. The car has been collecting water in the truck area and inside panel of the car by the door frame.
Corrective Action:
All of the car's cameras have gone dead since November 2024. The car has been collecting water in the truck area and inside panel of the car by the door frame.
Additional Notes:
All of the car's cameras have gone dead since November 2024. The car has been collecting water in the truck area and inside panel of the car by the door frame.
Mfg Campaign: 11634898
Recall Date: Jan 8, 2025
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
All of the car's cameras have gone dead since November 2024. The car has been collecting water in the truck area and inside panel of the car by the door frame.
Corrective Action:
All of the car's cameras have gone dead since November 2024. The car has been collecting water in the truck area and inside panel of the car by the door frame.
Additional Notes:
All of the car's cameras have gone dead since November 2024. The car has been collecting water in the truck area and inside panel of the car by the door frame.
Mfg Campaign: 11634898
Recall Date: Jan 8, 2025
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
All of the car's cameras have gone dead since November 2024. The car has been collecting water in the truck area and inside panel of the car by the door frame.
Corrective Action:
All of the car's cameras have gone dead since November 2024. The car has been collecting water in the truck area and inside panel of the car by the door frame.
Additional Notes:
All of the car's cameras have gone dead since November 2024. The car has been collecting water in the truck area and inside panel of the car by the door frame.
Mfg Campaign: 11634898
Recall Date: Jan 8, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Around the end of November, my 2024 Tesla Model Y's cameras stopped functioning. The sensors for blind spots and possible collision prevention stopped working. The GPS was also not working, the car believes it's been in the same spot for over a month. The lights of the car also do not work as promised, as now I have to manually turn them on on my dashboard and it goes on and off. I have been trying to get into Tesla to have this fixed but the appointment keeps getting pushed out due to the part that needs to be fixed not being in stock. I brought my car into Tesla for them to confirm that it is the part that is missing and that is the case but they couldn't fix it because they don't have the part. It's been over a month and my date was pushed out again, probably the sixth or seventh time. Tesla claims that there will be a software update that will fix this issue, however, my car is not updating and won't even accept a software update.
Corrective Action:
Around the end of November, my 2024 Tesla Model Y's cameras stopped functioning. The sensors for blind spots and possible collision prevention stopped working. The GPS was also not working, the car believes it's been in the same spot for over a month. The lights of the car also do not work as promised, as now I have to manually turn them on on my dashboard and it goes on and off. I have been trying to get into Tesla to have this fixed but the appointment keeps getting pushed out due to the part that needs to be fixed not being in stock. I brought my car into Tesla for them to confirm that it is the part that is missing and that is the case but they couldn't fix it because they don't have the part. It's been over a month and my date was pushed out again, probably the sixth or seventh time. Tesla claims that there will be a software update that will fix this issue, however, my car is not updating and won't even accept a software update.
Additional Notes:
Around the end of November, my 2024 Tesla Model Y's cameras stopped functioning. The sensors for blind spots and possible collision prevention stopped working. The GPS was also not working, the car believes it's been in the same spot for over a month. The lights of the car also do not work as promised, as now I have to manually turn them on on my dashboard and it goes on and off. I have been trying to get into Tesla to have this fixed but the appointment keeps getting pushed out due to the part that needs to be fixed not being in stock. I brought my car into Tesla for them to confirm that it is the part that is missing and that is the case but they couldn't fix it because they don't have the part. It's been over a month and my date was pushed out again, probably the sixth or seventh time. Tesla claims that there will be a software update that will fix this issue, however, my car is not updating and won't even accept a software update.
Mfg Campaign: 11634687
Recall Date: Jan 7, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Around the end of November, my 2024 Tesla Model Y's cameras stopped functioning. The sensors for blind spots and possible collision prevention stopped working. The GPS was also not working, the car believes it's been in the same spot for over a month. The lights of the car also do not work as promised, as now I have to manually turn them on on my dashboard and it goes on and off. I have been trying to get into Tesla to have this fixed but the appointment keeps getting pushed out due to the part that needs to be fixed not being in stock. I brought my car into Tesla for them to confirm that it is the part that is missing and that is the case but they couldn't fix it because they don't have the part. It's been over a month and my date was pushed out again, probably the sixth or seventh time. Tesla claims that there will be a software update that will fix this issue, however, my car is not updating and won't even accept a software update.
Corrective Action:
Around the end of November, my 2024 Tesla Model Y's cameras stopped functioning. The sensors for blind spots and possible collision prevention stopped working. The GPS was also not working, the car believes it's been in the same spot for over a month. The lights of the car also do not work as promised, as now I have to manually turn them on on my dashboard and it goes on and off. I have been trying to get into Tesla to have this fixed but the appointment keeps getting pushed out due to the part that needs to be fixed not being in stock. I brought my car into Tesla for them to confirm that it is the part that is missing and that is the case but they couldn't fix it because they don't have the part. It's been over a month and my date was pushed out again, probably the sixth or seventh time. Tesla claims that there will be a software update that will fix this issue, however, my car is not updating and won't even accept a software update.
Additional Notes:
Around the end of November, my 2024 Tesla Model Y's cameras stopped functioning. The sensors for blind spots and possible collision prevention stopped working. The GPS was also not working, the car believes it's been in the same spot for over a month. The lights of the car also do not work as promised, as now I have to manually turn them on on my dashboard and it goes on and off. I have been trying to get into Tesla to have this fixed but the appointment keeps getting pushed out due to the part that needs to be fixed not being in stock. I brought my car into Tesla for them to confirm that it is the part that is missing and that is the case but they couldn't fix it because they don't have the part. It's been over a month and my date was pushed out again, probably the sixth or seventh time. Tesla claims that there will be a software update that will fix this issue, however, my car is not updating and won't even accept a software update.
Mfg Campaign: 11634687
Recall Date: Jan 7, 2025
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Around the end of November, my 2024 Tesla Model Y's cameras stopped functioning. The sensors for blind spots and possible collision prevention stopped working. The GPS was also not working, the car believes it's been in the same spot for over a month. The lights of the car also do not work as promised, as now I have to manually turn them on on my dashboard and it goes on and off. I have been trying to get into Tesla to have this fixed but the appointment keeps getting pushed out due to the part that needs to be fixed not being in stock. I brought my car into Tesla for them to confirm that it is the part that is missing and that is the case but they couldn't fix it because they don't have the part. It's been over a month and my date was pushed out again, probably the sixth or seventh time. Tesla claims that there will be a software update that will fix this issue, however, my car is not updating and won't even accept a software update.
Corrective Action:
Around the end of November, my 2024 Tesla Model Y's cameras stopped functioning. The sensors for blind spots and possible collision prevention stopped working. The GPS was also not working, the car believes it's been in the same spot for over a month. The lights of the car also do not work as promised, as now I have to manually turn them on on my dashboard and it goes on and off. I have been trying to get into Tesla to have this fixed but the appointment keeps getting pushed out due to the part that needs to be fixed not being in stock. I brought my car into Tesla for them to confirm that it is the part that is missing and that is the case but they couldn't fix it because they don't have the part. It's been over a month and my date was pushed out again, probably the sixth or seventh time. Tesla claims that there will be a software update that will fix this issue, however, my car is not updating and won't even accept a software update.
Additional Notes:
Around the end of November, my 2024 Tesla Model Y's cameras stopped functioning. The sensors for blind spots and possible collision prevention stopped working. The GPS was also not working, the car believes it's been in the same spot for over a month. The lights of the car also do not work as promised, as now I have to manually turn them on on my dashboard and it goes on and off. I have been trying to get into Tesla to have this fixed but the appointment keeps getting pushed out due to the part that needs to be fixed not being in stock. I brought my car into Tesla for them to confirm that it is the part that is missing and that is the case but they couldn't fix it because they don't have the part. It's been over a month and my date was pushed out again, probably the sixth or seventh time. Tesla claims that there will be a software update that will fix this issue, however, my car is not updating and won't even accept a software update.
Mfg Campaign: 11634687
Recall Date: Jan 7, 2025
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS TOLD BY TESLA THAT A COMPUTER SYSTEM UPDATE INSTALLED BY TESLA BURNED OUT THE AP4 COMPUTER ON THE CAR. THIS AFFECTS ALL CAMERAS, NAVIGATION, AUTOMATIC LIGHTS AND MUCH MORE
Corrective Action:
I WAS TOLD BY TESLA THAT A COMPUTER SYSTEM UPDATE INSTALLED BY TESLA BURNED OUT THE AP4 COMPUTER ON THE CAR. THIS AFFECTS ALL CAMERAS, NAVIGATION, AUTOMATIC LIGHTS AND MUCH MORE
Additional Notes:
I WAS TOLD BY TESLA THAT A COMPUTER SYSTEM UPDATE INSTALLED BY TESLA BURNED OUT THE AP4 COMPUTER ON THE CAR. THIS AFFECTS ALL CAMERAS, NAVIGATION, AUTOMATIC LIGHTS AND MUCH MORE
Mfg Campaign: 11634257
Recall Date: Jan 6, 2025
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I WAS TOLD BY TESLA THAT A COMPUTER SYSTEM UPDATE INSTALLED BY TESLA BURNED OUT THE AP4 COMPUTER ON THE CAR. THIS AFFECTS ALL CAMERAS, NAVIGATION, AUTOMATIC LIGHTS AND MUCH MORE
Corrective Action:
I WAS TOLD BY TESLA THAT A COMPUTER SYSTEM UPDATE INSTALLED BY TESLA BURNED OUT THE AP4 COMPUTER ON THE CAR. THIS AFFECTS ALL CAMERAS, NAVIGATION, AUTOMATIC LIGHTS AND MUCH MORE
Additional Notes:
I WAS TOLD BY TESLA THAT A COMPUTER SYSTEM UPDATE INSTALLED BY TESLA BURNED OUT THE AP4 COMPUTER ON THE CAR. THIS AFFECTS ALL CAMERAS, NAVIGATION, AUTOMATIC LIGHTS AND MUCH MORE
Mfg Campaign: 11634257
Recall Date: Jan 6, 2025
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS TOLD BY TESLA THAT A COMPUTER SYSTEM UPDATE INSTALLED BY TESLA BURNED OUT THE AP4 COMPUTER ON THE CAR. THIS AFFECTS ALL CAMERAS, NAVIGATION, AUTOMATIC LIGHTS AND MUCH MORE
Corrective Action:
I WAS TOLD BY TESLA THAT A COMPUTER SYSTEM UPDATE INSTALLED BY TESLA BURNED OUT THE AP4 COMPUTER ON THE CAR. THIS AFFECTS ALL CAMERAS, NAVIGATION, AUTOMATIC LIGHTS AND MUCH MORE
Additional Notes:
I WAS TOLD BY TESLA THAT A COMPUTER SYSTEM UPDATE INSTALLED BY TESLA BURNED OUT THE AP4 COMPUTER ON THE CAR. THIS AFFECTS ALL CAMERAS, NAVIGATION, AUTOMATIC LIGHTS AND MUCH MORE
Mfg Campaign: 11634257
Recall Date: Jan 6, 2025
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
I initially visited the Milford, CT Tesla Service Department and communicated through the Tesla Ap on 12/14/2024 regarding my 2024 Tesla Model Y, which has only 2,357 miles on it. The car's cameras, sensors, & navigation stopped working, making driving unsafe. Now, the bright lights do not go on. The vehicle's camera/sensors are critical for safe operation. Tesla said the car may need a new computer, but they have none in stock. They texted me that they have many people facing the same issues.
Corrective Action:
I initially visited the Milford, CT Tesla Service Department and communicated through the Tesla Ap on 12/14/2024 regarding my 2024 Tesla Model Y, which has only 2,357 miles on it. The car's cameras, sensors, & navigation stopped working, making driving unsafe. Now, the bright lights do not go on. The vehicle's camera/sensors are critical for safe operation. Tesla said the car may need a new computer, but they have none in stock. They texted me that they have many people facing the same issues.
Additional Notes:
I initially visited the Milford, CT Tesla Service Department and communicated through the Tesla Ap on 12/14/2024 regarding my 2024 Tesla Model Y, which has only 2,357 miles on it. The car's cameras, sensors, & navigation stopped working, making driving unsafe. Now, the bright lights do not go on. The vehicle's camera/sensors are critical for safe operation. Tesla said the car may need a new computer, but they have none in stock. They texted me that they have many people facing the same issues.
Mfg Campaign: 11634354
Recall Date: Jan 6, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I initially visited the Milford, CT Tesla Service Department and communicated through the Tesla Ap on 12/14/2024 regarding my 2024 Tesla Model Y, which has only 2,357 miles on it. The car's cameras, sensors, & navigation stopped working, making driving unsafe. Now, the bright lights do not go on. The vehicle's camera/sensors are critical for safe operation. Tesla said the car may need a new computer, but they have none in stock. They texted me that they have many people facing the same issues.
Corrective Action:
I initially visited the Milford, CT Tesla Service Department and communicated through the Tesla Ap on 12/14/2024 regarding my 2024 Tesla Model Y, which has only 2,357 miles on it. The car's cameras, sensors, & navigation stopped working, making driving unsafe. Now, the bright lights do not go on. The vehicle's camera/sensors are critical for safe operation. Tesla said the car may need a new computer, but they have none in stock. They texted me that they have many people facing the same issues.
Additional Notes:
I initially visited the Milford, CT Tesla Service Department and communicated through the Tesla Ap on 12/14/2024 regarding my 2024 Tesla Model Y, which has only 2,357 miles on it. The car's cameras, sensors, & navigation stopped working, making driving unsafe. Now, the bright lights do not go on. The vehicle's camera/sensors are critical for safe operation. Tesla said the car may need a new computer, but they have none in stock. They texted me that they have many people facing the same issues.
Mfg Campaign: 11634354
Recall Date: Jan 6, 2025
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
I initially visited the Milford, CT Tesla Service Department and communicated through the Tesla Ap on 12/14/2024 regarding my 2024 Tesla Model Y, which has only 2,357 miles on it. The car's cameras, sensors, & navigation stopped working, making driving unsafe. Now, the bright lights do not go on. The vehicle's camera/sensors are critical for safe operation. Tesla said the car may need a new computer, but they have none in stock. They texted me that they have many people facing the same issues.
Corrective Action:
I initially visited the Milford, CT Tesla Service Department and communicated through the Tesla Ap on 12/14/2024 regarding my 2024 Tesla Model Y, which has only 2,357 miles on it. The car's cameras, sensors, & navigation stopped working, making driving unsafe. Now, the bright lights do not go on. The vehicle's camera/sensors are critical for safe operation. Tesla said the car may need a new computer, but they have none in stock. They texted me that they have many people facing the same issues.
Additional Notes:
I initially visited the Milford, CT Tesla Service Department and communicated through the Tesla Ap on 12/14/2024 regarding my 2024 Tesla Model Y, which has only 2,357 miles on it. The car's cameras, sensors, & navigation stopped working, making driving unsafe. Now, the bright lights do not go on. The vehicle's camera/sensors are critical for safe operation. Tesla said the car may need a new computer, but they have none in stock. They texted me that they have many people facing the same issues.
Mfg Campaign: 11634354
Recall Date: Jan 6, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
According to Tesla the AI4 computer experienced an internal short circuit. This has rendered all cameras including backup camera, GPS, parking sensors, and automatic wipers inoperable. The visibility out of the vehicle is very poor to the rear without the backup camera. Parking without the rear camera and parking sensors is difficult. Not having physical controls for the wipers makes turning them on/off and changing speeds difficult, causing a lot of drivers distraction.
Corrective Action:
According to Tesla the AI4 computer experienced an internal short circuit. This has rendered all cameras including backup camera, GPS, parking sensors, and automatic wipers inoperable. The visibility out of the vehicle is very poor to the rear without the backup camera. Parking without the rear camera and parking sensors is difficult. Not having physical controls for the wipers makes turning them on/off and changing speeds difficult, causing a lot of drivers distraction.
Additional Notes:
According to Tesla the AI4 computer experienced an internal short circuit. This has rendered all cameras including backup camera, GPS, parking sensors, and automatic wipers inoperable. The visibility out of the vehicle is very poor to the rear without the backup camera. Parking without the rear camera and parking sensors is difficult. Not having physical controls for the wipers makes turning them on/off and changing speeds difficult, causing a lot of drivers distraction.
Mfg Campaign: 11634139
Recall Date: Jan 5, 2025
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
According to Tesla the AI4 computer experienced an internal short circuit. This has rendered all cameras including backup camera, GPS, parking sensors, and automatic wipers inoperable. The visibility out of the vehicle is very poor to the rear without the backup camera. Parking without the rear camera and parking sensors is difficult. Not having physical controls for the wipers makes turning them on/off and changing speeds difficult, causing a lot of drivers distraction.
Corrective Action:
According to Tesla the AI4 computer experienced an internal short circuit. This has rendered all cameras including backup camera, GPS, parking sensors, and automatic wipers inoperable. The visibility out of the vehicle is very poor to the rear without the backup camera. Parking without the rear camera and parking sensors is difficult. Not having physical controls for the wipers makes turning them on/off and changing speeds difficult, causing a lot of drivers distraction.
Additional Notes:
According to Tesla the AI4 computer experienced an internal short circuit. This has rendered all cameras including backup camera, GPS, parking sensors, and automatic wipers inoperable. The visibility out of the vehicle is very poor to the rear without the backup camera. Parking without the rear camera and parking sensors is difficult. Not having physical controls for the wipers makes turning them on/off and changing speeds difficult, causing a lot of drivers distraction.
Mfg Campaign: 11634139
Recall Date: Jan 5, 2025
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
According to Tesla the AI4 computer experienced an internal short circuit. This has rendered all cameras including backup camera, GPS, parking sensors, and automatic wipers inoperable. The visibility out of the vehicle is very poor to the rear without the backup camera. Parking without the rear camera and parking sensors is difficult. Not having physical controls for the wipers makes turning them on/off and changing speeds difficult, causing a lot of drivers distraction.
Corrective Action:
According to Tesla the AI4 computer experienced an internal short circuit. This has rendered all cameras including backup camera, GPS, parking sensors, and automatic wipers inoperable. The visibility out of the vehicle is very poor to the rear without the backup camera. Parking without the rear camera and parking sensors is difficult. Not having physical controls for the wipers makes turning them on/off and changing speeds difficult, causing a lot of drivers distraction.
Additional Notes:
According to Tesla the AI4 computer experienced an internal short circuit. This has rendered all cameras including backup camera, GPS, parking sensors, and automatic wipers inoperable. The visibility out of the vehicle is very poor to the rear without the backup camera. Parking without the rear camera and parking sensors is difficult. Not having physical controls for the wipers makes turning them on/off and changing speeds difficult, causing a lot of drivers distraction.
Mfg Campaign: 11634139
Recall Date: Jan 5, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Tesla Full Self Driving v13.2.2 attempted to make a left turn while having a red light. The vehicle successfully came to a complete stop due the red light but once traffic cleared the intersection it attempted to proceed with the left turn while still having a red light. I immediately took over preventing the car from entering further into the intersection.
Corrective Action:
Tesla Full Self Driving v13.2.2 attempted to make a left turn while having a red light. The vehicle successfully came to a complete stop due the red light but once traffic cleared the intersection it attempted to proceed with the left turn while still having a red light. I immediately took over preventing the car from entering further into the intersection.
Additional Notes:
Tesla Full Self Driving v13.2.2 attempted to make a left turn while having a red light. The vehicle successfully came to a complete stop due the red light but once traffic cleared the intersection it attempted to proceed with the left turn while still having a red light. I immediately took over preventing the car from entering further into the intersection.
Mfg Campaign: 11634231
Recall Date: Jan 5, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Around Dec 16 all cameras in my 2024 Model Y Tesla stopped working and it has not worked since that date. This affects many systems, the most important of which is that I now have no rear backup camera. I believe vehicle manufacturers are required to have functioning back up cameras. I notified Tesla service on 12/16 and was told there was a known computer hardware problem which would cause my incident. Tesla service told me they were unable to obtain the needed computer replacement for a month at least. They informed me there was no safety risk, but I disagree since I don’t have a functioning back up camera, nor lane change camera assistance. Also the display panel is very dark and impossible to read most of the time, posing another safety concern. Why has Tesla not issued a public statement about this problem, and why has NHTSA not mandated a formal recall?
Corrective Action:
Around Dec 16 all cameras in my 2024 Model Y Tesla stopped working and it has not worked since that date. This affects many systems, the most important of which is that I now have no rear backup camera. I believe vehicle manufacturers are required to have functioning back up cameras. I notified Tesla service on 12/16 and was told there was a known computer hardware problem which would cause my incident. Tesla service told me they were unable to obtain the needed computer replacement for a month at least. They informed me there was no safety risk, but I disagree since I don’t have a functioning back up camera, nor lane change camera assistance. Also the display panel is very dark and impossible to read most of the time, posing another safety concern. Why has Tesla not issued a public statement about this problem, and why has NHTSA not mandated a formal recall?
Additional Notes:
Around Dec 16 all cameras in my 2024 Model Y Tesla stopped working and it has not worked since that date. This affects many systems, the most important of which is that I now have no rear backup camera. I believe vehicle manufacturers are required to have functioning back up cameras. I notified Tesla service on 12/16 and was told there was a known computer hardware problem which would cause my incident. Tesla service told me they were unable to obtain the needed computer replacement for a month at least. They informed me there was no safety risk, but I disagree since I don’t have a functioning back up camera, nor lane change camera assistance. Also the display panel is very dark and impossible to read most of the time, posing another safety concern. Why has Tesla not issued a public statement about this problem, and why has NHTSA not mandated a formal recall?
Mfg Campaign: 11633379
Recall Date: Dec 31, 2024
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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