TESLA MODEL Y 2024

Complete listing of complaints and recalls for this vehicle

389
Complaints
11
Recalls

Complaints & Recalls

389 Complaints 11 Recalls

Official Safety Recalls - Important!

11 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Tesla, Inc.
NHTSA Campaign: 25V002000 SAFETY RECALL
239.4K Vehicles Affected
Recall Date: Jan 6, 2025
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-25-00-001
Notice Date: Mar 7, 2025
Recall Date: Jan 6, 2025
Tesla, Inc.
NHTSA Campaign: 24V935000 SAFETY RECALL
696.3K Vehicles Affected
Recall Date: Dec 17, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
Driving with improperly inflated tires increases the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-018
Notice Date: Feb 15, 2025
Recall Date: Dec 17, 2024
Tesla, Inc.
NHTSA Campaign: 24V886000 SAFETY RECALL
27 Vehicles Affected
Recall Date: Nov 22, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2024 Model Y vehicles. The weld attaching the seat recliner mechanism to the front seat backs may fail.

Potential Risk:
The seat back frame may not properly restrain the occupant during a crash, increasing the risk of injury.
FREE Recall Solution:
Tesla service will replace the seat assembly, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-13-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-13-004
Notice Date: Jan 21, 2025
Recall Date: Nov 22, 2024
Tesla, Inc.
NHTSA Campaign: 24V554000 SAFETY RECALL
1.8M Vehicles Affected
Recall Date: Jul 24, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Potential Risk:
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-012
Notice Date: Sep 22, 2024
Recall Date: Jul 24, 2024
Tesla, Inc.
NHTSA Campaign: 24V051000 SAFETY RECALL
2.2M Vehicles Affected
Recall Date: Jan 30, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Potential Risk:
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
FREE Recall Solution:
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-003
Notice Date: Feb 21, 2024
Recall Date: Jan 30, 2024

Consumer Complaints

389 Complaints
Tesla, Inc.
Campaign: 11577206 Other
1 Vehicles Affected
Mar 13, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Unknown. Drove car in front of garage. Car came to a full stop. About to put car into reverse from drive in order to back into the garage, when car suddenly accelerated forward. Turned wheel sharply to the left in order avoid hitting neighbors fences. Vehicle traveled in an arch and collided with a tree next to an fence and stopped.

Corrective Action:

Unknown. Drove car in front of garage. Car came to a full stop. About to put car into reverse from drive in order to back into the garage, when car suddenly accelerated forward. Turned wheel sharply to the left in order avoid hitting neighbors fences. Vehicle traveled in an arch and collided with a tree next to an fence and stopped.

Additional Notes:

Unknown. Drove car in front of garage. Car came to a full stop. About to put car into reverse from drive in order to back into the garage, when car suddenly accelerated forward. Turned wheel sharply to the left in order avoid hitting neighbors fences. Vehicle traveled in an arch and collided with a tree next to an fence and stopped.

Manufacturer: TESLA
Mfg Campaign: 11577206
Notice Date: Mar 13, 2024
Recall Date: Mar 13, 2024
Tesla, Inc.
Campaign: 11574006 Other
Feb 26, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

We purchased a 2024 Tesla Model Y approximately one month ago. We have experienced multiple occurrences (10-15) when Traffic Adaptive Cruise Control was engaged. Our car suddenly braked for no apparent reason. Last night, while traveling at 65 mph, on a four lane major highway, it happened again, nearly causing a rear end collision. We are hesitant to use cruise control because this feature (T.A.C.C.) is built into cruise, no way to separate it. After researching online, we discovered this is not a new or unusual event and has been reported by hundreds if not thousands of Tesla owners, dating back at least 3-4 years (if not longer). There are no warnings prior to the event. The car suddenly slams on brakes in what seems to be a “panic stop.” We understand a record of these occurrences are recorded and available from Tesla at your request. We have registered a complaint with Tesla as well.

Corrective Action:

We purchased a 2024 Tesla Model Y approximately one month ago. We have experienced multiple occurrences (10-15) when Traffic Adaptive Cruise Control was engaged. Our car suddenly braked for no apparent reason. Last night, while traveling at 65 mph, on a four lane major highway, it happened again, nearly causing a rear end collision. We are hesitant to use cruise control because this feature (T.A.C.C.) is built into cruise, no way to separate it. After researching online, we discovered this is not a new or unusual event and has been reported by hundreds if not thousands of Tesla owners, dating back at least 3-4 years (if not longer). There are no warnings prior to the event. The car suddenly slams on brakes in what seems to be a “panic stop.” We understand a record of these occurrences are recorded and available from Tesla at your request. We have registered a complaint with Tesla as well.

Additional Notes:

We purchased a 2024 Tesla Model Y approximately one month ago. We have experienced multiple occurrences (10-15) when Traffic Adaptive Cruise Control was engaged. Our car suddenly braked for no apparent reason. Last night, while traveling at 65 mph, on a four lane major highway, it happened again, nearly causing a rear end collision. We are hesitant to use cruise control because this feature (T.A.C.C.) is built into cruise, no way to separate it. After researching online, we discovered this is not a new or unusual event and has been reported by hundreds if not thousands of Tesla owners, dating back at least 3-4 years (if not longer). There are no warnings prior to the event. The car suddenly slams on brakes in what seems to be a “panic stop.” We understand a record of these occurrences are recorded and available from Tesla at your request. We have registered a complaint with Tesla as well.

Manufacturer: TESLA
Mfg Campaign: 11574006
Notice Date: Feb 26, 2024
Recall Date: Feb 26, 2024
Tesla, Inc.
Campaign: 11572574 Other
Feb 18, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Car decelerated drastically to a low speed when driving on the highway using cruise control.

Corrective Action:

Car decelerated drastically to a low speed when driving on the highway using cruise control.

Additional Notes:

Car decelerated drastically to a low speed when driving on the highway using cruise control.

Manufacturer: TESLA
Mfg Campaign: 11572574
Notice Date: Feb 18, 2024
Recall Date: Feb 18, 2024
Tesla, Inc.
Campaign: 11572574 Other
Feb 18, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Car decelerated drastically to a low speed when driving on the highway using cruise control.

Corrective Action:

Car decelerated drastically to a low speed when driving on the highway using cruise control.

Additional Notes:

Car decelerated drastically to a low speed when driving on the highway using cruise control.

Manufacturer: TESLA
Mfg Campaign: 11572574
Notice Date: Feb 18, 2024
Recall Date: Feb 18, 2024
Tesla, Inc.
Campaign: 11572574 Other
Feb 18, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Car decelerated drastically to a low speed when driving on the highway using cruise control.

Corrective Action:

Car decelerated drastically to a low speed when driving on the highway using cruise control.

Additional Notes:

Car decelerated drastically to a low speed when driving on the highway using cruise control.

Manufacturer: TESLA
Mfg Campaign: 11572574
Notice Date: Feb 18, 2024
Recall Date: Feb 18, 2024
Tesla, Inc.
Campaign: 11571306 Other
Feb 11, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Unintentional acceleration

Corrective Action:

Unintentional acceleration

Additional Notes:

Unintentional acceleration

Manufacturer: TESLA
Mfg Campaign: 11571306
Notice Date: Feb 11, 2024
Recall Date: Feb 11, 2024
Tesla, Inc.
Campaign: 11571306 Other
Feb 11, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Unintentional acceleration

Corrective Action:

Unintentional acceleration

Additional Notes:

Unintentional acceleration

Manufacturer: TESLA
Mfg Campaign: 11571306
Notice Date: Feb 11, 2024
Recall Date: Feb 11, 2024
Tesla, Inc.
Campaign: 11571127 Other
Feb 9, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Automatic Wipers are unreliable, they turn on when no rain is present and they fail to come on when rain is present. Additionally the manual wiper controls are unsafe to use while driving and are not easy to adjust, resulting in a significant distraction while operating a vehicle in the rain. The vehicle also lacks manual Intermittent wipers, unless left in auto which barely works.

Corrective Action:

Automatic Wipers are unreliable, they turn on when no rain is present and they fail to come on when rain is present. Additionally the manual wiper controls are unsafe to use while driving and are not easy to adjust, resulting in a significant distraction while operating a vehicle in the rain. The vehicle also lacks manual Intermittent wipers, unless left in auto which barely works.

Additional Notes:

Automatic Wipers are unreliable, they turn on when no rain is present and they fail to come on when rain is present. Additionally the manual wiper controls are unsafe to use while driving and are not easy to adjust, resulting in a significant distraction while operating a vehicle in the rain. The vehicle also lacks manual Intermittent wipers, unless left in auto which barely works.

Manufacturer: TESLA
Mfg Campaign: 11571127
Notice Date: Feb 9, 2024
Recall Date: Feb 9, 2024
Tesla, Inc.
Campaign: 11571132 Other
Feb 9, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Vehicle warning icons are blocked by the drivers right arm. In some driving positions, the current vehicle speed is also blocked. Recommend shifting the icons toward the center of the monitor.

Corrective Action:

Vehicle warning icons are blocked by the drivers right arm. In some driving positions, the current vehicle speed is also blocked. Recommend shifting the icons toward the center of the monitor.

Additional Notes:

Vehicle warning icons are blocked by the drivers right arm. In some driving positions, the current vehicle speed is also blocked. Recommend shifting the icons toward the center of the monitor.

Manufacturer: TESLA
Mfg Campaign: 11571132
Notice Date: Feb 9, 2024
Recall Date: Feb 9, 2024

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