Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-004
Recall Date: Feb 14, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-001
Recall Date: Jan 6, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-002
Recall Date: Jan 22, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-17-006
Recall Date: Jul 14, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-16-005
Recall Date: Jun 19, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-32-001
Recall Date: May 30, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-13-001
Recall Date: Feb 27, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model Y vehicles. The front suspension lateral link fasteners may not have been properly attached to the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: SB-22-31-002
Recall Date: Dec 5, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Consumer Complaints
1.6K ComplaintsTesla, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Tesla advertised that Tesla Vision will replace the ultrasonic sensors (USS) and help with park assist. Before buying the Tesla model y Tesla representative assured me that Tesla vision will function to replace the USS. Currently my model y has no visibility to any objects near the vehicle. The lake of sensors caused me to hit concrete blocks in parking spots. The lack of these sensors may cause serious accidents around the vehicle while moving out of garages.
Corrective Action:
Tesla advertised that Tesla Vision will replace the ultrasonic sensors (USS) and help with park assist. Before buying the Tesla model y Tesla representative assured me that Tesla vision will function to replace the USS. Currently my model y has no visibility to any objects near the vehicle. The lake of sensors caused me to hit concrete blocks in parking spots. The lack of these sensors may cause serious accidents around the vehicle while moving out of garages.
Additional Notes:
Tesla advertised that Tesla Vision will replace the ultrasonic sensors (USS) and help with park assist. Before buying the Tesla model y Tesla representative assured me that Tesla vision will function to replace the USS. Currently my model y has no visibility to any objects near the vehicle. The lake of sensors caused me to hit concrete blocks in parking spots. The lack of these sensors may cause serious accidents around the vehicle while moving out of garages.
Mfg Campaign: 11501825
Recall Date: Jan 15, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving along the highway on cruise control - plenty of space between me and the car in front of me, both of us traveling around 70 mph. My car suddenly started decelerating quickly, as if the cruise control had turned off. It slowed down to about 55-60 before I hit the accelerator to get back up to speed. Nothing obvious that would have caused the slowdown, no one was merging, the car in front of me was still travelling 70ish, and I didn't disengage the cruise control or hit the brake.
Corrective Action:
I was driving along the highway on cruise control - plenty of space between me and the car in front of me, both of us traveling around 70 mph. My car suddenly started decelerating quickly, as if the cruise control had turned off. It slowed down to about 55-60 before I hit the accelerator to get back up to speed. Nothing obvious that would have caused the slowdown, no one was merging, the car in front of me was still travelling 70ish, and I didn't disengage the cruise control or hit the brake.
Additional Notes:
I was driving along the highway on cruise control - plenty of space between me and the car in front of me, both of us traveling around 70 mph. My car suddenly started decelerating quickly, as if the cruise control had turned off. It slowed down to about 55-60 before I hit the accelerator to get back up to speed. Nothing obvious that would have caused the slowdown, no one was merging, the car in front of me was still travelling 70ish, and I didn't disengage the cruise control or hit the brake.
Mfg Campaign: 11501878
Recall Date: Jan 15, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was driving along the highway on cruise control - plenty of space between me and the car in front of me, both of us traveling around 70 mph. My car suddenly started decelerating quickly, as if the cruise control had turned off. It slowed down to about 55-60 before I hit the accelerator to get back up to speed. Nothing obvious that would have caused the slowdown, no one was merging, the car in front of me was still travelling 70ish, and I didn't disengage the cruise control or hit the brake.
Corrective Action:
I was driving along the highway on cruise control - plenty of space between me and the car in front of me, both of us traveling around 70 mph. My car suddenly started decelerating quickly, as if the cruise control had turned off. It slowed down to about 55-60 before I hit the accelerator to get back up to speed. Nothing obvious that would have caused the slowdown, no one was merging, the car in front of me was still travelling 70ish, and I didn't disengage the cruise control or hit the brake.
Additional Notes:
I was driving along the highway on cruise control - plenty of space between me and the car in front of me, both of us traveling around 70 mph. My car suddenly started decelerating quickly, as if the cruise control had turned off. It slowed down to about 55-60 before I hit the accelerator to get back up to speed. Nothing obvious that would have caused the slowdown, no one was merging, the car in front of me was still travelling 70ish, and I didn't disengage the cruise control or hit the brake.
Mfg Campaign: 11501878
Recall Date: Jan 15, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving in cruise control on the freeway going 70 mph with no other cars in front of me when suddenly the car slammed on the brakes and slowed to less than 40 mph before I could even react. The car behind me came close to crashing into me. The car continued to slam on the brakes every time I put it in cruise control. I am concerned going forward that if I use cruise control and someone is following close behind me, that they may crash into me if it happens again. I reported the incident to Tesla and they stated that they are aware of the issue and are working on a software fix. However, after researching into the issue, it looks like this issue has been occurring for multiple years with still no resolution.
Corrective Action:
I was driving in cruise control on the freeway going 70 mph with no other cars in front of me when suddenly the car slammed on the brakes and slowed to less than 40 mph before I could even react. The car behind me came close to crashing into me. The car continued to slam on the brakes every time I put it in cruise control. I am concerned going forward that if I use cruise control and someone is following close behind me, that they may crash into me if it happens again. I reported the incident to Tesla and they stated that they are aware of the issue and are working on a software fix. However, after researching into the issue, it looks like this issue has been occurring for multiple years with still no resolution.
Additional Notes:
I was driving in cruise control on the freeway going 70 mph with no other cars in front of me when suddenly the car slammed on the brakes and slowed to less than 40 mph before I could even react. The car behind me came close to crashing into me. The car continued to slam on the brakes every time I put it in cruise control. I am concerned going forward that if I use cruise control and someone is following close behind me, that they may crash into me if it happens again. I reported the incident to Tesla and they stated that they are aware of the issue and are working on a software fix. However, after researching into the issue, it looks like this issue has been occurring for multiple years with still no resolution.
Mfg Campaign: 11501684
Recall Date: Jan 13, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My brand new 2023 Tesla Model Y brakes for no reason at all while driving in a completely open lane on the interstate highway. I took my car to my local dealer to have it fixed, but they refuse to even acknowledge this serious safety issue. I am now forced to manually remember to DISABLE the dangerous Emergency Braking feature with my brand new car. I have owned cars with cruise control for decades - I am 62 tears old. I have never had an accident on the highway. Never. This is because I keep a safe distance from the vehicle ahead. Please understand that I do love this car. it drives beautifully, and I appreciate the other safety features such as the distance feature keeping the car too close to the car ahead of me while cruise control/auto pilot is engage. However, when I am on the highway in heavy traffic and the car brakes for no reason whatsoever, the chance of having a car ram into me from from behind is a serious danger to myself and my family. Please escalate this issue to the highest level possible, or connect me with legal services involved with class action lawsuits to force Tesla to disable this dangerous malfunction in their automobiles. Kindest Regards, James Gaites 4334 7th St N Arlington, VA 22203
Corrective Action:
My brand new 2023 Tesla Model Y brakes for no reason at all while driving in a completely open lane on the interstate highway. I took my car to my local dealer to have it fixed, but they refuse to even acknowledge this serious safety issue. I am now forced to manually remember to DISABLE the dangerous Emergency Braking feature with my brand new car. I have owned cars with cruise control for decades - I am 62 tears old. I have never had an accident on the highway. Never. This is because I keep a safe distance from the vehicle ahead. Please understand that I do love this car. it drives beautifully, and I appreciate the other safety features such as the distance feature keeping the car too close to the car ahead of me while cruise control/auto pilot is engage. However, when I am on the highway in heavy traffic and the car brakes for no reason whatsoever, the chance of having a car ram into me from from behind is a serious danger to myself and my family. Please escalate this issue to the highest level possible, or connect me with legal services involved with class action lawsuits to force Tesla to disable this dangerous malfunction in their automobiles. Kindest Regards, James Gaites 4334 7th St N Arlington, VA 22203
Additional Notes:
My brand new 2023 Tesla Model Y brakes for no reason at all while driving in a completely open lane on the interstate highway. I took my car to my local dealer to have it fixed, but they refuse to even acknowledge this serious safety issue. I am now forced to manually remember to DISABLE the dangerous Emergency Braking feature with my brand new car. I have owned cars with cruise control for decades - I am 62 tears old. I have never had an accident on the highway. Never. This is because I keep a safe distance from the vehicle ahead. Please understand that I do love this car. it drives beautifully, and I appreciate the other safety features such as the distance feature keeping the car too close to the car ahead of me while cruise control/auto pilot is engage. However, when I am on the highway in heavy traffic and the car brakes for no reason whatsoever, the chance of having a car ram into me from from behind is a serious danger to myself and my family. Please escalate this issue to the highest level possible, or connect me with legal services involved with class action lawsuits to force Tesla to disable this dangerous malfunction in their automobiles. Kindest Regards, James Gaites 4334 7th St N Arlington, VA 22203
Mfg Campaign: 11501724
Recall Date: Jan 13, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While using “Autopilot” and “Traffic Aware Cruise Control” the vehicle will heavily apply the brakes when there are no forward obstructions or incidents. This causes issues for vehicles behind me and is very unsettling, as there never appears to be a reason for the dramatic reduction in speed.
Corrective Action:
While using “Autopilot” and “Traffic Aware Cruise Control” the vehicle will heavily apply the brakes when there are no forward obstructions or incidents. This causes issues for vehicles behind me and is very unsettling, as there never appears to be a reason for the dramatic reduction in speed.
Additional Notes:
While using “Autopilot” and “Traffic Aware Cruise Control” the vehicle will heavily apply the brakes when there are no forward obstructions or incidents. This causes issues for vehicles behind me and is very unsettling, as there never appears to be a reason for the dramatic reduction in speed.
Mfg Campaign: 11501265
Recall Date: Jan 11, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While using “Autopilot” and “Traffic Aware Cruise Control” the vehicle will heavily apply the brakes when there are no forward obstructions or incidents. This causes issues for vehicles behind me and is very unsettling, as there never appears to be a reason for the dramatic reduction in speed.
Corrective Action:
While using “Autopilot” and “Traffic Aware Cruise Control” the vehicle will heavily apply the brakes when there are no forward obstructions or incidents. This causes issues for vehicles behind me and is very unsettling, as there never appears to be a reason for the dramatic reduction in speed.
Additional Notes:
While using “Autopilot” and “Traffic Aware Cruise Control” the vehicle will heavily apply the brakes when there are no forward obstructions or incidents. This causes issues for vehicles behind me and is very unsettling, as there never appears to be a reason for the dramatic reduction in speed.
Mfg Campaign: 11501265
Recall Date: Jan 11, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While using “Autopilot” and “Traffic Aware Cruise Control” the vehicle will heavily apply the brakes when there are no forward obstructions or incidents. This causes issues for vehicles behind me and is very unsettling, as there never appears to be a reason for the dramatic reduction in speed.
Corrective Action:
While using “Autopilot” and “Traffic Aware Cruise Control” the vehicle will heavily apply the brakes when there are no forward obstructions or incidents. This causes issues for vehicles behind me and is very unsettling, as there never appears to be a reason for the dramatic reduction in speed.
Additional Notes:
While using “Autopilot” and “Traffic Aware Cruise Control” the vehicle will heavily apply the brakes when there are no forward obstructions or incidents. This causes issues for vehicles behind me and is very unsettling, as there never appears to be a reason for the dramatic reduction in speed.
Mfg Campaign: 11501265
Recall Date: Jan 11, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Car applied brakes suddenly multiple times when no vehicles or objects were remotely close (i.e. the car had phantom braking). This occurred while auto-pilot mode was on as well as while cruise control was on and with auto-pilot off. This happened several times on wide open highway lanes including when no other vehicles or other objects were anywhere in sight.
Corrective Action:
Car applied brakes suddenly multiple times when no vehicles or objects were remotely close (i.e. the car had phantom braking). This occurred while auto-pilot mode was on as well as while cruise control was on and with auto-pilot off. This happened several times on wide open highway lanes including when no other vehicles or other objects were anywhere in sight.
Additional Notes:
Car applied brakes suddenly multiple times when no vehicles or objects were remotely close (i.e. the car had phantom braking). This occurred while auto-pilot mode was on as well as while cruise control was on and with auto-pilot off. This happened several times on wide open highway lanes including when no other vehicles or other objects were anywhere in sight.
Mfg Campaign: 11500993
Recall Date: Jan 10, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Car applied brakes suddenly multiple times when no vehicles or objects were remotely close (i.e. the car had phantom braking). This occurred while auto-pilot mode was on as well as while cruise control was on and with auto-pilot off. This happened several times on wide open highway lanes including when no other vehicles or other objects were anywhere in sight.
Corrective Action:
Car applied brakes suddenly multiple times when no vehicles or objects were remotely close (i.e. the car had phantom braking). This occurred while auto-pilot mode was on as well as while cruise control was on and with auto-pilot off. This happened several times on wide open highway lanes including when no other vehicles or other objects were anywhere in sight.
Additional Notes:
Car applied brakes suddenly multiple times when no vehicles or objects were remotely close (i.e. the car had phantom braking). This occurred while auto-pilot mode was on as well as while cruise control was on and with auto-pilot off. This happened several times on wide open highway lanes including when no other vehicles or other objects were anywhere in sight.
Mfg Campaign: 11500993
Recall Date: Jan 10, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While using the adaptive cruise control, the vehicle unexpectedly applied brakes aggressively. There were no vehicles in front, to the side, or behind the vehicle. This could have resulted in a collision if a vehicle was behind us.
Corrective Action:
While using the adaptive cruise control, the vehicle unexpectedly applied brakes aggressively. There were no vehicles in front, to the side, or behind the vehicle. This could have resulted in a collision if a vehicle was behind us.
Additional Notes:
While using the adaptive cruise control, the vehicle unexpectedly applied brakes aggressively. There were no vehicles in front, to the side, or behind the vehicle. This could have resulted in a collision if a vehicle was behind us.
Mfg Campaign: 11500735
Recall Date: Jan 8, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
7 times in 2 days of travel on major interstate highways in cruise control the car phantom sees something that isn’t there and slams on the brakes throwing us forward until I can manually override with the accelerator. Had there been any car following me a serious accident would have occurred.
Corrective Action:
7 times in 2 days of travel on major interstate highways in cruise control the car phantom sees something that isn’t there and slams on the brakes throwing us forward until I can manually override with the accelerator. Had there been any car following me a serious accident would have occurred.
Additional Notes:
7 times in 2 days of travel on major interstate highways in cruise control the car phantom sees something that isn’t there and slams on the brakes throwing us forward until I can manually override with the accelerator. Had there been any car following me a serious accident would have occurred.
Mfg Campaign: 11500282
Recall Date: Jan 5, 2023
Tesla, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
since i took delivery of this vehicle on 11/26/2022 ,i had a message displayed on the screen for a faulty passenger seat belt that require a service appointment .i called and requested a service appointment and they gave me one in dec then cancelled it then gave me on in early jan and cancelled it then late jan and they mentioned it due to the lack of parts and i dont feel safe to drive this car with my wife and kids with this faulty seat belt but yet they were pushing me to take delivery and [it seems they were aware of the problem and once i took delivery this message popped up and now i end up with unsafe car that they keep postponing fixing because they don't have the parts just because they want to meet their delivery numbers!!!!
Corrective Action:
since i took delivery of this vehicle on 11/26/2022 ,i had a message displayed on the screen for a faulty passenger seat belt that require a service appointment .i called and requested a service appointment and they gave me one in dec then cancelled it then gave me on in early jan and cancelled it then late jan and they mentioned it due to the lack of parts and i dont feel safe to drive this car with my wife and kids with this faulty seat belt but yet they were pushing me to take delivery and [it seems they were aware of the problem and once i took delivery this message popped up and now i end up with unsafe car that they keep postponing fixing because they don't have the parts just because they want to meet their delivery numbers!!!!
Additional Notes:
since i took delivery of this vehicle on 11/26/2022 ,i had a message displayed on the screen for a faulty passenger seat belt that require a service appointment .i called and requested a service appointment and they gave me one in dec then cancelled it then gave me on in early jan and cancelled it then late jan and they mentioned it due to the lack of parts and i dont feel safe to drive this car with my wife and kids with this faulty seat belt but yet they were pushing me to take delivery and [it seems they were aware of the problem and once i took delivery this message popped up and now i end up with unsafe car that they keep postponing fixing because they don't have the parts just because they want to meet their delivery numbers!!!!
Mfg Campaign: 11500110
Recall Date: Jan 4, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Drove out of my driveway, drove maybe 50 feet and the car did a shake and stopped suddenly in the middle of of the road. The car wouldn’t let me put the car in park, drive, reverse or neutral. Many alerts appeared on the screen (pics attached). The right side of the car was making a whistling sound that wouldn’t stop even when I got to finally turn off the car. The car was reset, turned off and on but wouldn’t drive in any direction. It’s extremely dangerous that a brand new car, 2 days old with 118 miles on it would suddenly stop while driving with no danger near by, the car was going 7-10 MPH, no other cars near or around me for the car to stop in that manner. I had two elderly (mother and mother-in-law) passengers in the car that could have been hurt because of this sudden unnecessary stop.
Corrective Action:
Drove out of my driveway, drove maybe 50 feet and the car did a shake and stopped suddenly in the middle of of the road. The car wouldn’t let me put the car in park, drive, reverse or neutral. Many alerts appeared on the screen (pics attached). The right side of the car was making a whistling sound that wouldn’t stop even when I got to finally turn off the car. The car was reset, turned off and on but wouldn’t drive in any direction. It’s extremely dangerous that a brand new car, 2 days old with 118 miles on it would suddenly stop while driving with no danger near by, the car was going 7-10 MPH, no other cars near or around me for the car to stop in that manner. I had two elderly (mother and mother-in-law) passengers in the car that could have been hurt because of this sudden unnecessary stop.
Additional Notes:
Drove out of my driveway, drove maybe 50 feet and the car did a shake and stopped suddenly in the middle of of the road. The car wouldn’t let me put the car in park, drive, reverse or neutral. Many alerts appeared on the screen (pics attached). The right side of the car was making a whistling sound that wouldn’t stop even when I got to finally turn off the car. The car was reset, turned off and on but wouldn’t drive in any direction. It’s extremely dangerous that a brand new car, 2 days old with 118 miles on it would suddenly stop while driving with no danger near by, the car was going 7-10 MPH, no other cars near or around me for the car to stop in that manner. I had two elderly (mother and mother-in-law) passengers in the car that could have been hurt because of this sudden unnecessary stop.
Mfg Campaign: 11499808
Recall Date: Jan 2, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Drove out of my driveway, drove maybe 50 feet and the car did a shake and stopped suddenly in the middle of of the road. The car wouldn’t let me put the car in park, drive, reverse or neutral. Many alerts appeared on the screen (pics attached). The right side of the car was making a whistling sound that wouldn’t stop even when I got to finally turn off the car. The car was reset, turned off and on but wouldn’t drive in any direction. It’s extremely dangerous that a brand new car, 2 days old with 118 miles on it would suddenly stop while driving with no danger near by, the car was going 7-10 MPH, no other cars near or around me for the car to stop in that manner. I had two elderly (mother and mother-in-law) passengers in the car that could have been hurt because of this sudden unnecessary stop.
Corrective Action:
Drove out of my driveway, drove maybe 50 feet and the car did a shake and stopped suddenly in the middle of of the road. The car wouldn’t let me put the car in park, drive, reverse or neutral. Many alerts appeared on the screen (pics attached). The right side of the car was making a whistling sound that wouldn’t stop even when I got to finally turn off the car. The car was reset, turned off and on but wouldn’t drive in any direction. It’s extremely dangerous that a brand new car, 2 days old with 118 miles on it would suddenly stop while driving with no danger near by, the car was going 7-10 MPH, no other cars near or around me for the car to stop in that manner. I had two elderly (mother and mother-in-law) passengers in the car that could have been hurt because of this sudden unnecessary stop.
Additional Notes:
Drove out of my driveway, drove maybe 50 feet and the car did a shake and stopped suddenly in the middle of of the road. The car wouldn’t let me put the car in park, drive, reverse or neutral. Many alerts appeared on the screen (pics attached). The right side of the car was making a whistling sound that wouldn’t stop even when I got to finally turn off the car. The car was reset, turned off and on but wouldn’t drive in any direction. It’s extremely dangerous that a brand new car, 2 days old with 118 miles on it would suddenly stop while driving with no danger near by, the car was going 7-10 MPH, no other cars near or around me for the car to stop in that manner. I had two elderly (mother and mother-in-law) passengers in the car that could have been hurt because of this sudden unnecessary stop.
Mfg Campaign: 11499808
Recall Date: Jan 2, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Drove out of my driveway, drove maybe 50 feet and the car did a shake and stopped suddenly in the middle of of the road. The car wouldn’t let me put the car in park, drive, reverse or neutral. Many alerts appeared on the screen (pics attached). The right side of the car was making a whistling sound that wouldn’t stop even when I got to finally turn off the car. The car was reset, turned off and on but wouldn’t drive in any direction. It’s extremely dangerous that a brand new car, 2 days old with 118 miles on it would suddenly stop while driving with no danger near by, the car was going 7-10 MPH, no other cars near or around me for the car to stop in that manner. I had two elderly (mother and mother-in-law) passengers in the car that could have been hurt because of this sudden unnecessary stop.
Corrective Action:
Drove out of my driveway, drove maybe 50 feet and the car did a shake and stopped suddenly in the middle of of the road. The car wouldn’t let me put the car in park, drive, reverse or neutral. Many alerts appeared on the screen (pics attached). The right side of the car was making a whistling sound that wouldn’t stop even when I got to finally turn off the car. The car was reset, turned off and on but wouldn’t drive in any direction. It’s extremely dangerous that a brand new car, 2 days old with 118 miles on it would suddenly stop while driving with no danger near by, the car was going 7-10 MPH, no other cars near or around me for the car to stop in that manner. I had two elderly (mother and mother-in-law) passengers in the car that could have been hurt because of this sudden unnecessary stop.
Additional Notes:
Drove out of my driveway, drove maybe 50 feet and the car did a shake and stopped suddenly in the middle of of the road. The car wouldn’t let me put the car in park, drive, reverse or neutral. Many alerts appeared on the screen (pics attached). The right side of the car was making a whistling sound that wouldn’t stop even when I got to finally turn off the car. The car was reset, turned off and on but wouldn’t drive in any direction. It’s extremely dangerous that a brand new car, 2 days old with 118 miles on it would suddenly stop while driving with no danger near by, the car was going 7-10 MPH, no other cars near or around me for the car to stop in that manner. I had two elderly (mother and mother-in-law) passengers in the car that could have been hurt because of this sudden unnecessary stop.
Mfg Campaign: 11499808
Recall Date: Jan 2, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When using Traffic Aware Cruise Control on interstate highway the brakes would suddenly apply. My safety was not compromised. Vehicle was not checked or inspected by dealer. Was not aware of any warnings, but there may have been some. This happened several times during a 45-minute drive. Conditions, daytime, sunny, light traffic, lanes well marked, no apparent reason for braking. One of the incidents reduced my speed from 70 mph to 35 mph.
Corrective Action:
When using Traffic Aware Cruise Control on interstate highway the brakes would suddenly apply. My safety was not compromised. Vehicle was not checked or inspected by dealer. Was not aware of any warnings, but there may have been some. This happened several times during a 45-minute drive. Conditions, daytime, sunny, light traffic, lanes well marked, no apparent reason for braking. One of the incidents reduced my speed from 70 mph to 35 mph.
Additional Notes:
When using Traffic Aware Cruise Control on interstate highway the brakes would suddenly apply. My safety was not compromised. Vehicle was not checked or inspected by dealer. Was not aware of any warnings, but there may have been some. This happened several times during a 45-minute drive. Conditions, daytime, sunny, light traffic, lanes well marked, no apparent reason for braking. One of the incidents reduced my speed from 70 mph to 35 mph.
Mfg Campaign: 11499432
Recall Date: Dec 29, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When using Traffic Aware Cruise Control on interstate highway the brakes would suddenly apply. My safety was not compromised. Vehicle was not checked or inspected by dealer. Was not aware of any warnings, but there may have been some. This happened several times during a 45-minute drive. Conditions, daytime, sunny, light traffic, lanes well marked, no apparent reason for braking. One of the incidents reduced my speed from 70 mph to 35 mph.
Corrective Action:
When using Traffic Aware Cruise Control on interstate highway the brakes would suddenly apply. My safety was not compromised. Vehicle was not checked or inspected by dealer. Was not aware of any warnings, but there may have been some. This happened several times during a 45-minute drive. Conditions, daytime, sunny, light traffic, lanes well marked, no apparent reason for braking. One of the incidents reduced my speed from 70 mph to 35 mph.
Additional Notes:
When using Traffic Aware Cruise Control on interstate highway the brakes would suddenly apply. My safety was not compromised. Vehicle was not checked or inspected by dealer. Was not aware of any warnings, but there may have been some. This happened several times during a 45-minute drive. Conditions, daytime, sunny, light traffic, lanes well marked, no apparent reason for braking. One of the incidents reduced my speed from 70 mph to 35 mph.
Mfg Campaign: 11499432
Recall Date: Dec 29, 2022
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
When I purchased this vehicle, I was told that all ADAS features would be available once the cameras calibrated (approximately 50 miles). After 100 miles my wife bumped into a wall in our garage. I opened a ticket and Tesla said the ADAS features are unavailable until a software update is sent. The sales person who I spoke to were not aware of this. This is EXTREMELY dangerous. Drivers are reliant on warnings from features like this and to have the features off without a warning could get someone run over.
Corrective Action:
When I purchased this vehicle, I was told that all ADAS features would be available once the cameras calibrated (approximately 50 miles). After 100 miles my wife bumped into a wall in our garage. I opened a ticket and Tesla said the ADAS features are unavailable until a software update is sent. The sales person who I spoke to were not aware of this. This is EXTREMELY dangerous. Drivers are reliant on warnings from features like this and to have the features off without a warning could get someone run over.
Additional Notes:
When I purchased this vehicle, I was told that all ADAS features would be available once the cameras calibrated (approximately 50 miles). After 100 miles my wife bumped into a wall in our garage. I opened a ticket and Tesla said the ADAS features are unavailable until a software update is sent. The sales person who I spoke to were not aware of this. This is EXTREMELY dangerous. Drivers are reliant on warnings from features like this and to have the features off without a warning could get someone run over.
Mfg Campaign: 11498819
Recall Date: Dec 26, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When I purchased this vehicle, I was told that all ADAS features would be available once the cameras calibrated (approximately 50 miles). After 100 miles my wife bumped into a wall in our garage. I opened a ticket and Tesla said the ADAS features are unavailable until a software update is sent. The sales person who I spoke to were not aware of this. This is EXTREMELY dangerous. Drivers are reliant on warnings from features like this and to have the features off without a warning could get someone run over.
Corrective Action:
When I purchased this vehicle, I was told that all ADAS features would be available once the cameras calibrated (approximately 50 miles). After 100 miles my wife bumped into a wall in our garage. I opened a ticket and Tesla said the ADAS features are unavailable until a software update is sent. The sales person who I spoke to were not aware of this. This is EXTREMELY dangerous. Drivers are reliant on warnings from features like this and to have the features off without a warning could get someone run over.
Additional Notes:
When I purchased this vehicle, I was told that all ADAS features would be available once the cameras calibrated (approximately 50 miles). After 100 miles my wife bumped into a wall in our garage. I opened a ticket and Tesla said the ADAS features are unavailable until a software update is sent. The sales person who I spoke to were not aware of this. This is EXTREMELY dangerous. Drivers are reliant on warnings from features like this and to have the features off without a warning could get someone run over.
Mfg Campaign: 11498819
Recall Date: Dec 26, 2022
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