Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-004
Recall Date: Feb 14, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-001
Recall Date: Jan 6, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-002
Recall Date: Jan 22, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-17-006
Recall Date: Jul 14, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-16-005
Recall Date: Jun 19, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-32-001
Recall Date: May 30, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-13-001
Recall Date: Feb 27, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model Y vehicles. The front suspension lateral link fasteners may not have been properly attached to the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: SB-22-31-002
Recall Date: Dec 5, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Consumer Complaints
1.6K ComplaintsTesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The Tesla Model Y Blind Spot warning system does not accurately detect the position of cars in the lanes next to the car. The display shows the car as behind the vehicle while it is actually at the rear quarter panel. There is only an audio warning if the turn signal is activated. The car is in the blind spot yet the system does not warn the driver. I took the car in for an adjustment to cameras and Tesla said they are functioning as designed. Tesla removed the radar sensors that aid in parking at low speeds. This was intended to be replaced with Tesla Vision. Tesla Vision functionality is not yet available. Although a low-speed collision with an object may not result in injury to a person, it is a safety feature that has been removed. The windshield wiper's speed cannot be adjusted or even started on the stock. To change speed or turn on the wipers you must look away from the road, locate the control panel and then select the desired speed. This clearly is a safety hazzard.
Corrective Action:
The Tesla Model Y Blind Spot warning system does not accurately detect the position of cars in the lanes next to the car. The display shows the car as behind the vehicle while it is actually at the rear quarter panel. There is only an audio warning if the turn signal is activated. The car is in the blind spot yet the system does not warn the driver. I took the car in for an adjustment to cameras and Tesla said they are functioning as designed. Tesla removed the radar sensors that aid in parking at low speeds. This was intended to be replaced with Tesla Vision. Tesla Vision functionality is not yet available. Although a low-speed collision with an object may not result in injury to a person, it is a safety feature that has been removed. The windshield wiper's speed cannot be adjusted or even started on the stock. To change speed or turn on the wipers you must look away from the road, locate the control panel and then select the desired speed. This clearly is a safety hazzard.
Additional Notes:
The Tesla Model Y Blind Spot warning system does not accurately detect the position of cars in the lanes next to the car. The display shows the car as behind the vehicle while it is actually at the rear quarter panel. There is only an audio warning if the turn signal is activated. The car is in the blind spot yet the system does not warn the driver. I took the car in for an adjustment to cameras and Tesla said they are functioning as designed. Tesla removed the radar sensors that aid in parking at low speeds. This was intended to be replaced with Tesla Vision. Tesla Vision functionality is not yet available. Although a low-speed collision with an object may not result in injury to a person, it is a safety feature that has been removed. The windshield wiper's speed cannot be adjusted or even started on the stock. To change speed or turn on the wipers you must look away from the road, locate the control panel and then select the desired speed. This clearly is a safety hazzard.
Mfg Campaign: 11509855
Recall Date: Mar 2, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On February, Friday 17th, 2023 around 10:15pm on 287 exit ramp towards rte 78 west , a truck with a flatbed suddenly went from right to left but the car failed to detect that and we almost collide into the back of it. Collision was avoided only by driver reaction. All collision warning systems failed to detect the situation. Still this is the same behavior we have seen since we bought the car. There is no awareness of close proximity objects. Tesla is acknowledging that critical ultrasound sensors were removed from the car.
Corrective Action:
On February, Friday 17th, 2023 around 10:15pm on 287 exit ramp towards rte 78 west , a truck with a flatbed suddenly went from right to left but the car failed to detect that and we almost collide into the back of it. Collision was avoided only by driver reaction. All collision warning systems failed to detect the situation. Still this is the same behavior we have seen since we bought the car. There is no awareness of close proximity objects. Tesla is acknowledging that critical ultrasound sensors were removed from the car.
Additional Notes:
On February, Friday 17th, 2023 around 10:15pm on 287 exit ramp towards rte 78 west , a truck with a flatbed suddenly went from right to left but the car failed to detect that and we almost collide into the back of it. Collision was avoided only by driver reaction. All collision warning systems failed to detect the situation. Still this is the same behavior we have seen since we bought the car. There is no awareness of close proximity objects. Tesla is acknowledging that critical ultrasound sensors were removed from the car.
Mfg Campaign: 11509537
Recall Date: Feb 28, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On February, Friday 17th, 2023 around 10:15pm on 287 exit ramp towards rte 78 west , a truck with a flatbed suddenly went from right to left but the car failed to detect that and we almost collide into the back of it. Collision was avoided only by driver reaction. All collision warning systems failed to detect the situation. Still this is the same behavior we have seen since we bought the car. There is no awareness of close proximity objects. Tesla is acknowledging that critical ultrasound sensors were removed from the car.
Corrective Action:
On February, Friday 17th, 2023 around 10:15pm on 287 exit ramp towards rte 78 west , a truck with a flatbed suddenly went from right to left but the car failed to detect that and we almost collide into the back of it. Collision was avoided only by driver reaction. All collision warning systems failed to detect the situation. Still this is the same behavior we have seen since we bought the car. There is no awareness of close proximity objects. Tesla is acknowledging that critical ultrasound sensors were removed from the car.
Additional Notes:
On February, Friday 17th, 2023 around 10:15pm on 287 exit ramp towards rte 78 west , a truck with a flatbed suddenly went from right to left but the car failed to detect that and we almost collide into the back of it. Collision was avoided only by driver reaction. All collision warning systems failed to detect the situation. Still this is the same behavior we have seen since we bought the car. There is no awareness of close proximity objects. Tesla is acknowledging that critical ultrasound sensors were removed from the car.
Mfg Campaign: 11509537
Recall Date: Feb 28, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Intermittent shaking from the two front wheels while driving.
Corrective Action:
Intermittent shaking from the two front wheels while driving.
Additional Notes:
Intermittent shaking from the two front wheels while driving.
Mfg Campaign: 11509234
Recall Date: Feb 27, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving 70mph on the highway, car abruptly clunked and three warning messages appeared. APP_W009 Automatic Emergency Braking is disabled; DIF_A062 Power reduced; and BMS_a170 Acceleration and top speed recuded. Car immediately dropped to 40mph and gave me enough time to exit the freeway to the shoulder. After putting in park, the car would no longer shift into any gear. Soft reset and full reset, exiting and re-entering the car didn't fix the issue. Tow required. Failure of rear motor (inverter) was cited in the service center. Seems to be a common issue across Model 3 (as far back as 2017), Model Y (deliveries in Nov/Dec 2022) and Model S (the last 3-4 years). Very dangerous if someone had hit us when it decelerated hard on the highway. Traveling with a 6yr old in a car seat. Only 500 miles on the car.
Corrective Action:
Driving 70mph on the highway, car abruptly clunked and three warning messages appeared. APP_W009 Automatic Emergency Braking is disabled; DIF_A062 Power reduced; and BMS_a170 Acceleration and top speed recuded. Car immediately dropped to 40mph and gave me enough time to exit the freeway to the shoulder. After putting in park, the car would no longer shift into any gear. Soft reset and full reset, exiting and re-entering the car didn't fix the issue. Tow required. Failure of rear motor (inverter) was cited in the service center. Seems to be a common issue across Model 3 (as far back as 2017), Model Y (deliveries in Nov/Dec 2022) and Model S (the last 3-4 years). Very dangerous if someone had hit us when it decelerated hard on the highway. Traveling with a 6yr old in a car seat. Only 500 miles on the car.
Additional Notes:
Driving 70mph on the highway, car abruptly clunked and three warning messages appeared. APP_W009 Automatic Emergency Braking is disabled; DIF_A062 Power reduced; and BMS_a170 Acceleration and top speed recuded. Car immediately dropped to 40mph and gave me enough time to exit the freeway to the shoulder. After putting in park, the car would no longer shift into any gear. Soft reset and full reset, exiting and re-entering the car didn't fix the issue. Tow required. Failure of rear motor (inverter) was cited in the service center. Seems to be a common issue across Model 3 (as far back as 2017), Model Y (deliveries in Nov/Dec 2022) and Model S (the last 3-4 years). Very dangerous if someone had hit us when it decelerated hard on the highway. Traveling with a 6yr old in a car seat. Only 500 miles on the car.
Mfg Campaign: 11509294
Recall Date: Feb 27, 2023
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Driving 70mph on the highway, car abruptly clunked and three warning messages appeared. APP_W009 Automatic Emergency Braking is disabled; DIF_A062 Power reduced; and BMS_a170 Acceleration and top speed recuded. Car immediately dropped to 40mph and gave me enough time to exit the freeway to the shoulder. After putting in park, the car would no longer shift into any gear. Soft reset and full reset, exiting and re-entering the car didn't fix the issue. Tow required. Failure of rear motor (inverter) was cited in the service center. Seems to be a common issue across Model 3 (as far back as 2017), Model Y (deliveries in Nov/Dec 2022) and Model S (the last 3-4 years). Very dangerous if someone had hit us when it decelerated hard on the highway. Traveling with a 6yr old in a car seat. Only 500 miles on the car.
Corrective Action:
Driving 70mph on the highway, car abruptly clunked and three warning messages appeared. APP_W009 Automatic Emergency Braking is disabled; DIF_A062 Power reduced; and BMS_a170 Acceleration and top speed recuded. Car immediately dropped to 40mph and gave me enough time to exit the freeway to the shoulder. After putting in park, the car would no longer shift into any gear. Soft reset and full reset, exiting and re-entering the car didn't fix the issue. Tow required. Failure of rear motor (inverter) was cited in the service center. Seems to be a common issue across Model 3 (as far back as 2017), Model Y (deliveries in Nov/Dec 2022) and Model S (the last 3-4 years). Very dangerous if someone had hit us when it decelerated hard on the highway. Traveling with a 6yr old in a car seat. Only 500 miles on the car.
Additional Notes:
Driving 70mph on the highway, car abruptly clunked and three warning messages appeared. APP_W009 Automatic Emergency Braking is disabled; DIF_A062 Power reduced; and BMS_a170 Acceleration and top speed recuded. Car immediately dropped to 40mph and gave me enough time to exit the freeway to the shoulder. After putting in park, the car would no longer shift into any gear. Soft reset and full reset, exiting and re-entering the car didn't fix the issue. Tow required. Failure of rear motor (inverter) was cited in the service center. Seems to be a common issue across Model 3 (as far back as 2017), Model Y (deliveries in Nov/Dec 2022) and Model S (the last 3-4 years). Very dangerous if someone had hit us when it decelerated hard on the highway. Traveling with a 6yr old in a car seat. Only 500 miles on the car.
Mfg Campaign: 11509294
Recall Date: Feb 27, 2023
Tesla, Inc.
Defect Description:
ENGINE
Potential Consequences:
Driving 70mph on the highway, car abruptly clunked and three warning messages appeared. APP_W009 Automatic Emergency Braking is disabled; DIF_A062 Power reduced; and BMS_a170 Acceleration and top speed recuded. Car immediately dropped to 40mph and gave me enough time to exit the freeway to the shoulder. After putting in park, the car would no longer shift into any gear. Soft reset and full reset, exiting and re-entering the car didn't fix the issue. Tow required. Failure of rear motor (inverter) was cited in the service center. Seems to be a common issue across Model 3 (as far back as 2017), Model Y (deliveries in Nov/Dec 2022) and Model S (the last 3-4 years). Very dangerous if someone had hit us when it decelerated hard on the highway. Traveling with a 6yr old in a car seat. Only 500 miles on the car.
Corrective Action:
Driving 70mph on the highway, car abruptly clunked and three warning messages appeared. APP_W009 Automatic Emergency Braking is disabled; DIF_A062 Power reduced; and BMS_a170 Acceleration and top speed recuded. Car immediately dropped to 40mph and gave me enough time to exit the freeway to the shoulder. After putting in park, the car would no longer shift into any gear. Soft reset and full reset, exiting and re-entering the car didn't fix the issue. Tow required. Failure of rear motor (inverter) was cited in the service center. Seems to be a common issue across Model 3 (as far back as 2017), Model Y (deliveries in Nov/Dec 2022) and Model S (the last 3-4 years). Very dangerous if someone had hit us when it decelerated hard on the highway. Traveling with a 6yr old in a car seat. Only 500 miles on the car.
Additional Notes:
Driving 70mph on the highway, car abruptly clunked and three warning messages appeared. APP_W009 Automatic Emergency Braking is disabled; DIF_A062 Power reduced; and BMS_a170 Acceleration and top speed recuded. Car immediately dropped to 40mph and gave me enough time to exit the freeway to the shoulder. After putting in park, the car would no longer shift into any gear. Soft reset and full reset, exiting and re-entering the car didn't fix the issue. Tow required. Failure of rear motor (inverter) was cited in the service center. Seems to be a common issue across Model 3 (as far back as 2017), Model Y (deliveries in Nov/Dec 2022) and Model S (the last 3-4 years). Very dangerous if someone had hit us when it decelerated hard on the highway. Traveling with a 6yr old in a car seat. Only 500 miles on the car.
Mfg Campaign: 11509294
Recall Date: Feb 27, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When using the cruise control function (not hands free) we have experienced multiple disconnects from the cruise control which puts the car into a sudden breaking condition slowing the car until the cruise control reconnects automatically. On a recent road trip we narrowly avoided a serious accident when this happened and we had a big rig truck behind us. We reported this to Tesla and their emailed reply said the cause was "map data, speed limit data, GPS position inaccuracies or predictive position inaccuracies." We drove over 2,500, mostly interstate highways, and in our opinion, none of their reasons for this condition apply to what happened to us. We set up an appointment with Tesla to look at the car but their email response seemed to indicate that as we drive the car more, the system will correct itself. In our opinion, this apparent software glitch is serious and can have fatal consequences. We have spoken with other Tesla owners and they are also aware of this chronic problem. We are reporting this matter in hopes that it will be investigated and promptly correctly before lives are lost.
Corrective Action:
When using the cruise control function (not hands free) we have experienced multiple disconnects from the cruise control which puts the car into a sudden breaking condition slowing the car until the cruise control reconnects automatically. On a recent road trip we narrowly avoided a serious accident when this happened and we had a big rig truck behind us. We reported this to Tesla and their emailed reply said the cause was "map data, speed limit data, GPS position inaccuracies or predictive position inaccuracies." We drove over 2,500, mostly interstate highways, and in our opinion, none of their reasons for this condition apply to what happened to us. We set up an appointment with Tesla to look at the car but their email response seemed to indicate that as we drive the car more, the system will correct itself. In our opinion, this apparent software glitch is serious and can have fatal consequences. We have spoken with other Tesla owners and they are also aware of this chronic problem. We are reporting this matter in hopes that it will be investigated and promptly correctly before lives are lost.
Additional Notes:
When using the cruise control function (not hands free) we have experienced multiple disconnects from the cruise control which puts the car into a sudden breaking condition slowing the car until the cruise control reconnects automatically. On a recent road trip we narrowly avoided a serious accident when this happened and we had a big rig truck behind us. We reported this to Tesla and their emailed reply said the cause was "map data, speed limit data, GPS position inaccuracies or predictive position inaccuracies." We drove over 2,500, mostly interstate highways, and in our opinion, none of their reasons for this condition apply to what happened to us. We set up an appointment with Tesla to look at the car but their email response seemed to indicate that as we drive the car more, the system will correct itself. In our opinion, this apparent software glitch is serious and can have fatal consequences. We have spoken with other Tesla owners and they are also aware of this chronic problem. We are reporting this matter in hopes that it will be investigated and promptly correctly before lives are lost.
Mfg Campaign: 11509060
Recall Date: Feb 25, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When using the cruise control function (not hands free) we have experienced multiple disconnects from the cruise control which puts the car into a sudden breaking condition slowing the car until the cruise control reconnects automatically. On a recent road trip we narrowly avoided a serious accident when this happened and we had a big rig truck behind us. We reported this to Tesla and their emailed reply said the cause was "map data, speed limit data, GPS position inaccuracies or predictive position inaccuracies." We drove over 2,500, mostly interstate highways, and in our opinion, none of their reasons for this condition apply to what happened to us. We set up an appointment with Tesla to look at the car but their email response seemed to indicate that as we drive the car more, the system will correct itself. In our opinion, this apparent software glitch is serious and can have fatal consequences. We have spoken with other Tesla owners and they are also aware of this chronic problem. We are reporting this matter in hopes that it will be investigated and promptly correctly before lives are lost.
Corrective Action:
When using the cruise control function (not hands free) we have experienced multiple disconnects from the cruise control which puts the car into a sudden breaking condition slowing the car until the cruise control reconnects automatically. On a recent road trip we narrowly avoided a serious accident when this happened and we had a big rig truck behind us. We reported this to Tesla and their emailed reply said the cause was "map data, speed limit data, GPS position inaccuracies or predictive position inaccuracies." We drove over 2,500, mostly interstate highways, and in our opinion, none of their reasons for this condition apply to what happened to us. We set up an appointment with Tesla to look at the car but their email response seemed to indicate that as we drive the car more, the system will correct itself. In our opinion, this apparent software glitch is serious and can have fatal consequences. We have spoken with other Tesla owners and they are also aware of this chronic problem. We are reporting this matter in hopes that it will be investigated and promptly correctly before lives are lost.
Additional Notes:
When using the cruise control function (not hands free) we have experienced multiple disconnects from the cruise control which puts the car into a sudden breaking condition slowing the car until the cruise control reconnects automatically. On a recent road trip we narrowly avoided a serious accident when this happened and we had a big rig truck behind us. We reported this to Tesla and their emailed reply said the cause was "map data, speed limit data, GPS position inaccuracies or predictive position inaccuracies." We drove over 2,500, mostly interstate highways, and in our opinion, none of their reasons for this condition apply to what happened to us. We set up an appointment with Tesla to look at the car but their email response seemed to indicate that as we drive the car more, the system will correct itself. In our opinion, this apparent software glitch is serious and can have fatal consequences. We have spoken with other Tesla owners and they are also aware of this chronic problem. We are reporting this matter in hopes that it will be investigated and promptly correctly before lives are lost.
Mfg Campaign: 11509060
Recall Date: Feb 25, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Tesla Model Y. The contact stated that while his wife was driving in a parking lot, the vehicle independently accelerated as she depressed the brake pedal. The contact's wife crashed into another parked vehicle due to the failure. The air bags did not deploy upon impact. The contact's wife experienced mental trauma due to the accident but did not need medical attention. A police report was filed. The contact stated that the vehicle was equipped with a safety feature known as "Sentry Mode", which recorded the movements of the vehicle. The contact stated that the feature recorded the movements except for the failure and the collision. The vehicle was towed to a Tesla service center where it remained in their possession. The manufacturer was notified of the failure, but the contact was not provided a case number. The vehicle was not repaired. The failure mileage was 363.
Corrective Action:
The contact owns a 2023 Tesla Model Y. The contact stated that while his wife was driving in a parking lot, the vehicle independently accelerated as she depressed the brake pedal. The contact's wife crashed into another parked vehicle due to the failure. The air bags did not deploy upon impact. The contact's wife experienced mental trauma due to the accident but did not need medical attention. A police report was filed. The contact stated that the vehicle was equipped with a safety feature known as "Sentry Mode", which recorded the movements of the vehicle. The contact stated that the feature recorded the movements except for the failure and the collision. The vehicle was towed to a Tesla service center where it remained in their possession. The manufacturer was notified of the failure, but the contact was not provided a case number. The vehicle was not repaired. The failure mileage was 363.
Additional Notes:
The contact owns a 2023 Tesla Model Y. The contact stated that while his wife was driving in a parking lot, the vehicle independently accelerated as she depressed the brake pedal. The contact's wife crashed into another parked vehicle due to the failure. The air bags did not deploy upon impact. The contact's wife experienced mental trauma due to the accident but did not need medical attention. A police report was filed. The contact stated that the vehicle was equipped with a safety feature known as "Sentry Mode", which recorded the movements of the vehicle. The contact stated that the feature recorded the movements except for the failure and the collision. The vehicle was towed to a Tesla service center where it remained in their possession. The manufacturer was notified of the failure, but the contact was not provided a case number. The vehicle was not repaired. The failure mileage was 363.
Mfg Campaign: 11508956
Recall Date: Feb 24, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Twice while driving in early afternoon on very bright days in the direction of the sun I've received forward collision alerts for no apparent reason. Due to adrenaline I don't remember if I slammed on my brakes or not, but I hope I did. Given that there was nothing in front of me for a substantial distance sudden braking for the alert would have been like a brake check had another vehicle been tailgating me. Date is for most recent occurrence, first occurrence was a few weeks ago.
Corrective Action:
Twice while driving in early afternoon on very bright days in the direction of the sun I've received forward collision alerts for no apparent reason. Due to adrenaline I don't remember if I slammed on my brakes or not, but I hope I did. Given that there was nothing in front of me for a substantial distance sudden braking for the alert would have been like a brake check had another vehicle been tailgating me. Date is for most recent occurrence, first occurrence was a few weeks ago.
Additional Notes:
Twice while driving in early afternoon on very bright days in the direction of the sun I've received forward collision alerts for no apparent reason. Due to adrenaline I don't remember if I slammed on my brakes or not, but I hope I did. Given that there was nothing in front of me for a substantial distance sudden braking for the alert would have been like a brake check had another vehicle been tailgating me. Date is for most recent occurrence, first occurrence was a few weeks ago.
Mfg Campaign: 11508651
Recall Date: Feb 23, 2023
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
This 2023 model Y has no collision warning. This was not what I expected when I purchased.
Corrective Action:
This 2023 model Y has no collision warning. This was not what I expected when I purchased.
Additional Notes:
This 2023 model Y has no collision warning. This was not what I expected when I purchased.
Mfg Campaign: 11508675
Recall Date: Feb 23, 2023
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
This 2023 model Y has no collision warning. This was not what I expected when I purchased.
Corrective Action:
This 2023 model Y has no collision warning. This was not what I expected when I purchased.
Additional Notes:
This 2023 model Y has no collision warning. This was not what I expected when I purchased.
Mfg Campaign: 11508675
Recall Date: Feb 23, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This 2023 model Y has no collision warning. This was not what I expected when I purchased.
Corrective Action:
This 2023 model Y has no collision warning. This was not what I expected when I purchased.
Additional Notes:
This 2023 model Y has no collision warning. This was not what I expected when I purchased.
Mfg Campaign: 11508675
Recall Date: Feb 23, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving on highway with cruise control activated. No traffic around. Experienced phantom braking taking me from about 80mph to 65mph before I was able to react. Had this happened in traffic there is a good chance i would have been rear ended. No notifications or emergency lights appeared on my dash.
Corrective Action:
Driving on highway with cruise control activated. No traffic around. Experienced phantom braking taking me from about 80mph to 65mph before I was able to react. Had this happened in traffic there is a good chance i would have been rear ended. No notifications or emergency lights appeared on my dash.
Additional Notes:
Driving on highway with cruise control activated. No traffic around. Experienced phantom braking taking me from about 80mph to 65mph before I was able to react. Had this happened in traffic there is a good chance i would have been rear ended. No notifications or emergency lights appeared on my dash.
Mfg Campaign: 11508807
Recall Date: Feb 23, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Driving on highway with cruise control activated. No traffic around. Experienced phantom braking taking me from about 80mph to 65mph before I was able to react. Had this happened in traffic there is a good chance i would have been rear ended. No notifications or emergency lights appeared on my dash.
Corrective Action:
Driving on highway with cruise control activated. No traffic around. Experienced phantom braking taking me from about 80mph to 65mph before I was able to react. Had this happened in traffic there is a good chance i would have been rear ended. No notifications or emergency lights appeared on my dash.
Additional Notes:
Driving on highway with cruise control activated. No traffic around. Experienced phantom braking taking me from about 80mph to 65mph before I was able to react. Had this happened in traffic there is a good chance i would have been rear ended. No notifications or emergency lights appeared on my dash.
Mfg Campaign: 11508807
Recall Date: Feb 23, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Driving on highway with cruise control activated. No traffic around. Experienced phantom braking taking me from about 80mph to 65mph before I was able to react. Had this happened in traffic there is a good chance i would have been rear ended. No notifications or emergency lights appeared on my dash.
Corrective Action:
Driving on highway with cruise control activated. No traffic around. Experienced phantom braking taking me from about 80mph to 65mph before I was able to react. Had this happened in traffic there is a good chance i would have been rear ended. No notifications or emergency lights appeared on my dash.
Additional Notes:
Driving on highway with cruise control activated. No traffic around. Experienced phantom braking taking me from about 80mph to 65mph before I was able to react. Had this happened in traffic there is a good chance i would have been rear ended. No notifications or emergency lights appeared on my dash.
Mfg Campaign: 11508807
Recall Date: Feb 23, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This “phantom braking” issue MUST be resolved! This happens 2-4 times during a 700 mile trip. THIS IS A KNOWN ISSUE. At highway speeds or less with only the cruise control on the car will abruptly slow down as if there was something in front of me but nothing is there. A member of my family no longer wants to drive the car because of this. It’s scary. When it happens, she screams! Fortunately, no one has been behind me close enough to cause an accident. Once we had AEB automatic emergency, braking turned off and it STILL happened! It happens day and night, dusk, and dawn and 40 mph or 80 mph. If you were using cruise control, it can happen at any time.
Corrective Action:
This “phantom braking” issue MUST be resolved! This happens 2-4 times during a 700 mile trip. THIS IS A KNOWN ISSUE. At highway speeds or less with only the cruise control on the car will abruptly slow down as if there was something in front of me but nothing is there. A member of my family no longer wants to drive the car because of this. It’s scary. When it happens, she screams! Fortunately, no one has been behind me close enough to cause an accident. Once we had AEB automatic emergency, braking turned off and it STILL happened! It happens day and night, dusk, and dawn and 40 mph or 80 mph. If you were using cruise control, it can happen at any time.
Additional Notes:
This “phantom braking” issue MUST be resolved! This happens 2-4 times during a 700 mile trip. THIS IS A KNOWN ISSUE. At highway speeds or less with only the cruise control on the car will abruptly slow down as if there was something in front of me but nothing is there. A member of my family no longer wants to drive the car because of this. It’s scary. When it happens, she screams! Fortunately, no one has been behind me close enough to cause an accident. Once we had AEB automatic emergency, braking turned off and it STILL happened! It happens day and night, dusk, and dawn and 40 mph or 80 mph. If you were using cruise control, it can happen at any time.
Mfg Campaign: 11508441
Recall Date: Feb 21, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car did phantom breaking when I was driving with my wife, 2 kids and Niece from NJ to Pittsburgh, PA. I was driving on autopilot and There was no car in front or on side and yet it suddenly applied break and car went doen to appx 40 mph. Luckily the car behind was at distance and they managed their breaking well. I see it as a big risk to me and my family while being on long rides on autopilot.
Corrective Action:
Car did phantom breaking when I was driving with my wife, 2 kids and Niece from NJ to Pittsburgh, PA. I was driving on autopilot and There was no car in front or on side and yet it suddenly applied break and car went doen to appx 40 mph. Luckily the car behind was at distance and they managed their breaking well. I see it as a big risk to me and my family while being on long rides on autopilot.
Additional Notes:
Car did phantom breaking when I was driving with my wife, 2 kids and Niece from NJ to Pittsburgh, PA. I was driving on autopilot and There was no car in front or on side and yet it suddenly applied break and car went doen to appx 40 mph. Luckily the car behind was at distance and they managed their breaking well. I see it as a big risk to me and my family while being on long rides on autopilot.
Mfg Campaign: 11508053
Recall Date: Feb 19, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Car did phantom breaking when I was driving with my wife, 2 kids and Niece from NJ to Pittsburgh, PA. I was driving on autopilot and There was no car in front or on side and yet it suddenly applied break and car went doen to appx 40 mph. Luckily the car behind was at distance and they managed their breaking well. I see it as a big risk to me and my family while being on long rides on autopilot.
Corrective Action:
Car did phantom breaking when I was driving with my wife, 2 kids and Niece from NJ to Pittsburgh, PA. I was driving on autopilot and There was no car in front or on side and yet it suddenly applied break and car went doen to appx 40 mph. Luckily the car behind was at distance and they managed their breaking well. I see it as a big risk to me and my family while being on long rides on autopilot.
Additional Notes:
Car did phantom breaking when I was driving with my wife, 2 kids and Niece from NJ to Pittsburgh, PA. I was driving on autopilot and There was no car in front or on side and yet it suddenly applied break and car went doen to appx 40 mph. Luckily the car behind was at distance and they managed their breaking well. I see it as a big risk to me and my family while being on long rides on autopilot.
Mfg Campaign: 11508053
Recall Date: Feb 19, 2023
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