TESLA MODEL Y 2023

Complete listing of complaints and recalls for this vehicle

1.6K
Complaints
27
Recalls

Complaints & Recalls

1.6K Complaints 27 Recalls

Official Safety Recalls - Important!

27 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Tesla, Inc.
NHTSA Campaign: 25V092000 SAFETY RECALL
376.2K Vehicles Affected
Recall Date: Feb 14, 2025
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.

Potential Risk:
A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 25, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-25-00-004
Notice Date: Mar 25, 2025
Recall Date: Feb 14, 2025
Tesla, Inc.
NHTSA Campaign: 25V002000 SAFETY RECALL
239.4K Vehicles Affected
Recall Date: Jan 6, 2025
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-25-00-001
Notice Date: Mar 7, 2025
Recall Date: Jan 6, 2025
Tesla, Inc.
NHTSA Campaign: 24V935000 SAFETY RECALL
696.3K Vehicles Affected
Recall Date: Dec 17, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
Driving with improperly inflated tires increases the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-018
Notice Date: Feb 15, 2025
Recall Date: Dec 17, 2024
Tesla, Inc.
NHTSA Campaign: 24V554000 SAFETY RECALL
1.8M Vehicles Affected
Recall Date: Jul 24, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Potential Risk:
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-012
Notice Date: Sep 22, 2024
Recall Date: Jul 24, 2024
Tesla, Inc.
NHTSA Campaign: 24V376000 SAFETY RECALL
125.2K Vehicles Affected
Recall Date: May 28, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-008
Notice Date: Jul 26, 2024
Recall Date: May 28, 2024
Tesla, Inc.
NHTSA Campaign: 24V051000 SAFETY RECALL
2.2M Vehicles Affected
Recall Date: Jan 30, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Potential Risk:
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
FREE Recall Solution:
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-003
Notice Date: Feb 21, 2024
Recall Date: Jan 30, 2024
Tesla, Inc.
NHTSA Campaign: 24V035000 SAFETY RECALL
199.6K Vehicles Affected
Recall Date: Jan 22, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.

Potential Risk:
A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-002
Notice Date: Mar 22, 2024
Recall Date: Jan 22, 2024
Tesla, Inc.
NHTSA Campaign: 23V838000 SAFETY RECALL
2M Vehicles Affected
Recall Date: Dec 12, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Potential Risk:
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-008
Notice Date: Feb 10, 2024
Recall Date: Dec 12, 2023
Tesla, Inc.
NHTSA Campaign: 23V489000 SAFETY RECALL
1.3K Vehicles Affected
Recall Date: Jul 14, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.

Potential Risk:
Safety features that are unavailable without any warning to the driver may increase the risk of a crash.
FREE Recall Solution:
Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-17-006.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-17-006
Notice Date: Sep 12, 2023
Recall Date: Jul 14, 2023
Tesla, Inc.
NHTSA Campaign: 23V434000 SAFETY RECALL
26 Vehicles Affected
Recall Date: Jun 19, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.

Potential Risk:
A defective battery disconnect may not isolate the vehicle's high voltage battery after a crash or fault detection, increasing the risk of electrical shock and injury.
FREE Recall Solution:
Tesla Service will replace the pyrotechnic battery disconnect, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-16-005.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-16-005
Notice Date: Aug 18, 2023
Recall Date: Jun 19, 2023
Tesla, Inc.
NHTSA Campaign: 23V385000 SAFETY RECALL
137 Vehicles Affected
Recall Date: May 30, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.

Potential Risk:
A loose fastener may allow the steering wheel to disconnect from the steering column, which can cause a loss of steering control and increase the risk of a crash.
FREE Recall Solution:
Tesla Service will inspect and replace the fastener as necessary, free of charge. Owner notification letters were be mailed July 28, 2023. Tesla's number for this recall is SB-23-32-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-32-001
Notice Date: Jul 28, 2023
Recall Date: May 30, 2023
Tesla, Inc.
NHTSA Campaign: 23V130000 SAFETY RECALL
3.5K Vehicles Affected
Recall Date: Feb 27, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.

Potential Risk:
A loose seat frame bolt may reduce the seat belt system's performance, increasing the risk of injury during a crash.
FREE Recall Solution:
Tesla Service Centers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters are expected to be mailed April 25, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-13-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-13-001
Notice Date: Apr 25, 2023
Recall Date: Feb 27, 2023
Tesla, Inc.
NHTSA Campaign: 23V085000 SAFETY RECALL
362.8K Vehicles Affected
Recall Date: Feb 15, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Potential Risk:
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-001
Notice Date: Apr 15, 2023
Recall Date: Feb 15, 2023
Tesla, Inc.
NHTSA Campaign: 22V895000 SAFETY RECALL
26 Vehicles Affected
Recall Date: Dec 5, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model Y vehicles. The front suspension lateral link fasteners may not have been properly attached to the sub-frame.

Potential Risk:
A loose fastener can allow the lateral link to separate from the sub-frame, causing instability and increasing the risk of a crash.
FREE Recall Solution:
Tesla Service will tighten or replace the fasteners as necessary, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-31-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-31-002
Notice Date: Feb 7, 2023
Recall Date: Dec 5, 2022
Tesla, Inc.
NHTSA Campaign: 22V844000 SAFETY RECALL
321.6K Vehicles Affected
Recall Date: Nov 15, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.

Potential Risk:
A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-016
Notice Date: Jan 14, 2023
Recall Date: Nov 15, 2022

Consumer Complaints

1.6K Complaints
Tesla, Inc.
Campaign: 11530154 Other
Jul 3, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Tesla's Autopilot feature regularly experiences "phantom braking". A typical scenario is while traveling on an interstate highway in Idaho, Oregon or Washington state at the speed limit (70 to 80 MPH), the car will suddenly and violently decelerate. The severity can vary between annoying to so extreme that the passenger is thrown forward hard enough to engage the retention mechanism in the seat belt. This happens under seemingly perfect conditions-- mid-day, clear skies, clear lane markings, smooth pavement in good condition, straight section of road. The deceleration can be overridden by pressing the accelerator or disengaging autopilot but by that time the risk of being rear-ended by anyone traveling close behind is very high. For this reason I've been using the feature less and less which leaves me without any form of basic cruise control. In two different trips of around 500 miles, phantom braking has occurred between 10 and 20 times each. In two different service requests, Tesla has confirmed that my car, including the vision system, is operating within normal specifications. Beyond that they're unwilling to engage in any form of diagnosis or investigation. There are two fundamental problems here: 1) Tesla's Autopilot feature in unreliable and dangerous 2) The car I purchased was advertised to have Cruise Control, implemented by Tesla with their Autopilot feature. Because of 1), it effectively has no Cruise Control.

Corrective Action:

Tesla's Autopilot feature regularly experiences "phantom braking". A typical scenario is while traveling on an interstate highway in Idaho, Oregon or Washington state at the speed limit (70 to 80 MPH), the car will suddenly and violently decelerate. The severity can vary between annoying to so extreme that the passenger is thrown forward hard enough to engage the retention mechanism in the seat belt. This happens under seemingly perfect conditions-- mid-day, clear skies, clear lane markings, smooth pavement in good condition, straight section of road. The deceleration can be overridden by pressing the accelerator or disengaging autopilot but by that time the risk of being rear-ended by anyone traveling close behind is very high. For this reason I've been using the feature less and less which leaves me without any form of basic cruise control. In two different trips of around 500 miles, phantom braking has occurred between 10 and 20 times each. In two different service requests, Tesla has confirmed that my car, including the vision system, is operating within normal specifications. Beyond that they're unwilling to engage in any form of diagnosis or investigation. There are two fundamental problems here: 1) Tesla's Autopilot feature in unreliable and dangerous 2) The car I purchased was advertised to have Cruise Control, implemented by Tesla with their Autopilot feature. Because of 1), it effectively has no Cruise Control.

Additional Notes:

Tesla's Autopilot feature regularly experiences "phantom braking". A typical scenario is while traveling on an interstate highway in Idaho, Oregon or Washington state at the speed limit (70 to 80 MPH), the car will suddenly and violently decelerate. The severity can vary between annoying to so extreme that the passenger is thrown forward hard enough to engage the retention mechanism in the seat belt. This happens under seemingly perfect conditions-- mid-day, clear skies, clear lane markings, smooth pavement in good condition, straight section of road. The deceleration can be overridden by pressing the accelerator or disengaging autopilot but by that time the risk of being rear-ended by anyone traveling close behind is very high. For this reason I've been using the feature less and less which leaves me without any form of basic cruise control. In two different trips of around 500 miles, phantom braking has occurred between 10 and 20 times each. In two different service requests, Tesla has confirmed that my car, including the vision system, is operating within normal specifications. Beyond that they're unwilling to engage in any form of diagnosis or investigation. There are two fundamental problems here: 1) Tesla's Autopilot feature in unreliable and dangerous 2) The car I purchased was advertised to have Cruise Control, implemented by Tesla with their Autopilot feature. Because of 1), it effectively has no Cruise Control.

Manufacturer: TESLA
Mfg Campaign: 11530154
Notice Date: Jul 3, 2023
Recall Date: Jul 3, 2023
Tesla, Inc.
Campaign: 11530154 Other
Jul 3, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Tesla's Autopilot feature regularly experiences "phantom braking". A typical scenario is while traveling on an interstate highway in Idaho, Oregon or Washington state at the speed limit (70 to 80 MPH), the car will suddenly and violently decelerate. The severity can vary between annoying to so extreme that the passenger is thrown forward hard enough to engage the retention mechanism in the seat belt. This happens under seemingly perfect conditions-- mid-day, clear skies, clear lane markings, smooth pavement in good condition, straight section of road. The deceleration can be overridden by pressing the accelerator or disengaging autopilot but by that time the risk of being rear-ended by anyone traveling close behind is very high. For this reason I've been using the feature less and less which leaves me without any form of basic cruise control. In two different trips of around 500 miles, phantom braking has occurred between 10 and 20 times each. In two different service requests, Tesla has confirmed that my car, including the vision system, is operating within normal specifications. Beyond that they're unwilling to engage in any form of diagnosis or investigation. There are two fundamental problems here: 1) Tesla's Autopilot feature in unreliable and dangerous 2) The car I purchased was advertised to have Cruise Control, implemented by Tesla with their Autopilot feature. Because of 1), it effectively has no Cruise Control.

Corrective Action:

Tesla's Autopilot feature regularly experiences "phantom braking". A typical scenario is while traveling on an interstate highway in Idaho, Oregon or Washington state at the speed limit (70 to 80 MPH), the car will suddenly and violently decelerate. The severity can vary between annoying to so extreme that the passenger is thrown forward hard enough to engage the retention mechanism in the seat belt. This happens under seemingly perfect conditions-- mid-day, clear skies, clear lane markings, smooth pavement in good condition, straight section of road. The deceleration can be overridden by pressing the accelerator or disengaging autopilot but by that time the risk of being rear-ended by anyone traveling close behind is very high. For this reason I've been using the feature less and less which leaves me without any form of basic cruise control. In two different trips of around 500 miles, phantom braking has occurred between 10 and 20 times each. In two different service requests, Tesla has confirmed that my car, including the vision system, is operating within normal specifications. Beyond that they're unwilling to engage in any form of diagnosis or investigation. There are two fundamental problems here: 1) Tesla's Autopilot feature in unreliable and dangerous 2) The car I purchased was advertised to have Cruise Control, implemented by Tesla with their Autopilot feature. Because of 1), it effectively has no Cruise Control.

Additional Notes:

Tesla's Autopilot feature regularly experiences "phantom braking". A typical scenario is while traveling on an interstate highway in Idaho, Oregon or Washington state at the speed limit (70 to 80 MPH), the car will suddenly and violently decelerate. The severity can vary between annoying to so extreme that the passenger is thrown forward hard enough to engage the retention mechanism in the seat belt. This happens under seemingly perfect conditions-- mid-day, clear skies, clear lane markings, smooth pavement in good condition, straight section of road. The deceleration can be overridden by pressing the accelerator or disengaging autopilot but by that time the risk of being rear-ended by anyone traveling close behind is very high. For this reason I've been using the feature less and less which leaves me without any form of basic cruise control. In two different trips of around 500 miles, phantom braking has occurred between 10 and 20 times each. In two different service requests, Tesla has confirmed that my car, including the vision system, is operating within normal specifications. Beyond that they're unwilling to engage in any form of diagnosis or investigation. There are two fundamental problems here: 1) Tesla's Autopilot feature in unreliable and dangerous 2) The car I purchased was advertised to have Cruise Control, implemented by Tesla with their Autopilot feature. Because of 1), it effectively has no Cruise Control.

Manufacturer: TESLA
Mfg Campaign: 11530154
Notice Date: Jul 3, 2023
Recall Date: Jul 3, 2023
Tesla, Inc.
Campaign: 11529975 Other
Jul 2, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

While driving highway speeds in autopilot (cruise control) I experience sudden heavy breading for no reason. No cars around on a flat road. Once while in front of another car which scared me enough not to use it anymore.

Corrective Action:

While driving highway speeds in autopilot (cruise control) I experience sudden heavy breading for no reason. No cars around on a flat road. Once while in front of another car which scared me enough not to use it anymore.

Additional Notes:

While driving highway speeds in autopilot (cruise control) I experience sudden heavy breading for no reason. No cars around on a flat road. Once while in front of another car which scared me enough not to use it anymore.

Manufacturer: TESLA
Mfg Campaign: 11529975
Notice Date: Jul 2, 2023
Recall Date: Jul 2, 2023
Tesla, Inc.
Campaign: 11529975 Other
Jul 2, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

While driving highway speeds in autopilot (cruise control) I experience sudden heavy breading for no reason. No cars around on a flat road. Once while in front of another car which scared me enough not to use it anymore.

Corrective Action:

While driving highway speeds in autopilot (cruise control) I experience sudden heavy breading for no reason. No cars around on a flat road. Once while in front of another car which scared me enough not to use it anymore.

Additional Notes:

While driving highway speeds in autopilot (cruise control) I experience sudden heavy breading for no reason. No cars around on a flat road. Once while in front of another car which scared me enough not to use it anymore.

Manufacturer: TESLA
Mfg Campaign: 11529975
Notice Date: Jul 2, 2023
Recall Date: Jul 2, 2023
Tesla, Inc.
Campaign: 11529868 Other
Jul 1, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

The auto steer cruise control made a totally unnecessary sudden brake. The vehicle in the front did not make sudden stop. Since my Tesla which was in auto steer made a sudden stop the vehicle behind me had to make a emergency stop due which this cat got rear ended.

Corrective Action:

The auto steer cruise control made a totally unnecessary sudden brake. The vehicle in the front did not make sudden stop. Since my Tesla which was in auto steer made a sudden stop the vehicle behind me had to make a emergency stop due which this cat got rear ended.

Additional Notes:

The auto steer cruise control made a totally unnecessary sudden brake. The vehicle in the front did not make sudden stop. Since my Tesla which was in auto steer made a sudden stop the vehicle behind me had to make a emergency stop due which this cat got rear ended.

Manufacturer: TESLA
Mfg Campaign: 11529868
Notice Date: Jul 1, 2023
Recall Date: Jul 1, 2023
Tesla, Inc.
Campaign: 11529916 Other
Jul 1, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

During our road trip today on the HWY cruise control was engaged. without warning several times the car decelerated from 75 (speed of traffic) to 50 which could have caused an accident had other cars been following closer. We can no longer trust the cruise control mode as this is a serious safety concern.

Corrective Action:

During our road trip today on the HWY cruise control was engaged. without warning several times the car decelerated from 75 (speed of traffic) to 50 which could have caused an accident had other cars been following closer. We can no longer trust the cruise control mode as this is a serious safety concern.

Additional Notes:

During our road trip today on the HWY cruise control was engaged. without warning several times the car decelerated from 75 (speed of traffic) to 50 which could have caused an accident had other cars been following closer. We can no longer trust the cruise control mode as this is a serious safety concern.

Manufacturer: TESLA
Mfg Campaign: 11529916
Notice Date: Jul 1, 2023
Recall Date: Jul 1, 2023
Tesla, Inc.
Campaign: 11529916 Other
Jul 1, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

During our road trip today on the HWY cruise control was engaged. without warning several times the car decelerated from 75 (speed of traffic) to 50 which could have caused an accident had other cars been following closer. We can no longer trust the cruise control mode as this is a serious safety concern.

Corrective Action:

During our road trip today on the HWY cruise control was engaged. without warning several times the car decelerated from 75 (speed of traffic) to 50 which could have caused an accident had other cars been following closer. We can no longer trust the cruise control mode as this is a serious safety concern.

Additional Notes:

During our road trip today on the HWY cruise control was engaged. without warning several times the car decelerated from 75 (speed of traffic) to 50 which could have caused an accident had other cars been following closer. We can no longer trust the cruise control mode as this is a serious safety concern.

Manufacturer: TESLA
Mfg Campaign: 11529916
Notice Date: Jul 1, 2023
Recall Date: Jul 1, 2023
Tesla, Inc.
Campaign: 11529721 Other
Jun 30, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The cat keeps applying brakes on its own even when there is no obstacle on road. Car applies brake on highway when there is no car on road in front or on side road. It is a very dangerous fault and is an accident waiting to happen. I have complained to local service center many times. They call it Fantom Braking and say that Tesla is working on it. If so, all Teslas should be off road till such time they fix it. I am concerned that it will lead to fatal accidents.

Corrective Action:

The cat keeps applying brakes on its own even when there is no obstacle on road. Car applies brake on highway when there is no car on road in front or on side road. It is a very dangerous fault and is an accident waiting to happen. I have complained to local service center many times. They call it Fantom Braking and say that Tesla is working on it. If so, all Teslas should be off road till such time they fix it. I am concerned that it will lead to fatal accidents.

Additional Notes:

The cat keeps applying brakes on its own even when there is no obstacle on road. Car applies brake on highway when there is no car on road in front or on side road. It is a very dangerous fault and is an accident waiting to happen. I have complained to local service center many times. They call it Fantom Braking and say that Tesla is working on it. If so, all Teslas should be off road till such time they fix it. I am concerned that it will lead to fatal accidents.

Manufacturer: TESLA
Mfg Campaign: 11529721
Notice Date: Jun 30, 2023
Recall Date: Jun 30, 2023
Tesla, Inc.
Campaign: 11529721 Other
Jun 30, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The cat keeps applying brakes on its own even when there is no obstacle on road. Car applies brake on highway when there is no car on road in front or on side road. It is a very dangerous fault and is an accident waiting to happen. I have complained to local service center many times. They call it Fantom Braking and say that Tesla is working on it. If so, all Teslas should be off road till such time they fix it. I am concerned that it will lead to fatal accidents.

Corrective Action:

The cat keeps applying brakes on its own even when there is no obstacle on road. Car applies brake on highway when there is no car on road in front or on side road. It is a very dangerous fault and is an accident waiting to happen. I have complained to local service center many times. They call it Fantom Braking and say that Tesla is working on it. If so, all Teslas should be off road till such time they fix it. I am concerned that it will lead to fatal accidents.

Additional Notes:

The cat keeps applying brakes on its own even when there is no obstacle on road. Car applies brake on highway when there is no car on road in front or on side road. It is a very dangerous fault and is an accident waiting to happen. I have complained to local service center many times. They call it Fantom Braking and say that Tesla is working on it. If so, all Teslas should be off road till such time they fix it. I am concerned that it will lead to fatal accidents.

Manufacturer: TESLA
Mfg Campaign: 11529721
Notice Date: Jun 30, 2023
Recall Date: Jun 30, 2023
Tesla, Inc.
Campaign: 11529721 Other
Jun 30, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

The cat keeps applying brakes on its own even when there is no obstacle on road. Car applies brake on highway when there is no car on road in front or on side road. It is a very dangerous fault and is an accident waiting to happen. I have complained to local service center many times. They call it Fantom Braking and say that Tesla is working on it. If so, all Teslas should be off road till such time they fix it. I am concerned that it will lead to fatal accidents.

Corrective Action:

The cat keeps applying brakes on its own even when there is no obstacle on road. Car applies brake on highway when there is no car on road in front or on side road. It is a very dangerous fault and is an accident waiting to happen. I have complained to local service center many times. They call it Fantom Braking and say that Tesla is working on it. If so, all Teslas should be off road till such time they fix it. I am concerned that it will lead to fatal accidents.

Additional Notes:

The cat keeps applying brakes on its own even when there is no obstacle on road. Car applies brake on highway when there is no car on road in front or on side road. It is a very dangerous fault and is an accident waiting to happen. I have complained to local service center many times. They call it Fantom Braking and say that Tesla is working on it. If so, all Teslas should be off road till such time they fix it. I am concerned that it will lead to fatal accidents.

Manufacturer: TESLA
Mfg Campaign: 11529721
Notice Date: Jun 30, 2023
Recall Date: Jun 30, 2023
Tesla, Inc.
Campaign: 11529558 Other
Jun 29, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Intermittent braking while in cruise control for no reason. Nothing in the way, no cars around. Reduces speeds from 10 t0 50 miles per hour. At time it reduces speeds almost to a dead stop. If another car was behind us, could cause a serious crash. Happens at random times.

Corrective Action:

Intermittent braking while in cruise control for no reason. Nothing in the way, no cars around. Reduces speeds from 10 t0 50 miles per hour. At time it reduces speeds almost to a dead stop. If another car was behind us, could cause a serious crash. Happens at random times.

Additional Notes:

Intermittent braking while in cruise control for no reason. Nothing in the way, no cars around. Reduces speeds from 10 t0 50 miles per hour. At time it reduces speeds almost to a dead stop. If another car was behind us, could cause a serious crash. Happens at random times.

Manufacturer: TESLA
Mfg Campaign: 11529558
Notice Date: Jun 29, 2023
Recall Date: Jun 29, 2023
Tesla, Inc.
Campaign: 11529558 Other
Jun 29, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Intermittent braking while in cruise control for no reason. Nothing in the way, no cars around. Reduces speeds from 10 t0 50 miles per hour. At time it reduces speeds almost to a dead stop. If another car was behind us, could cause a serious crash. Happens at random times.

Corrective Action:

Intermittent braking while in cruise control for no reason. Nothing in the way, no cars around. Reduces speeds from 10 t0 50 miles per hour. At time it reduces speeds almost to a dead stop. If another car was behind us, could cause a serious crash. Happens at random times.

Additional Notes:

Intermittent braking while in cruise control for no reason. Nothing in the way, no cars around. Reduces speeds from 10 t0 50 miles per hour. At time it reduces speeds almost to a dead stop. If another car was behind us, could cause a serious crash. Happens at random times.

Manufacturer: TESLA
Mfg Campaign: 11529558
Notice Date: Jun 29, 2023
Recall Date: Jun 29, 2023
Tesla, Inc.
Campaign: 11529558 Other
Jun 29, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Intermittent braking while in cruise control for no reason. Nothing in the way, no cars around. Reduces speeds from 10 t0 50 miles per hour. At time it reduces speeds almost to a dead stop. If another car was behind us, could cause a serious crash. Happens at random times.

Corrective Action:

Intermittent braking while in cruise control for no reason. Nothing in the way, no cars around. Reduces speeds from 10 t0 50 miles per hour. At time it reduces speeds almost to a dead stop. If another car was behind us, could cause a serious crash. Happens at random times.

Additional Notes:

Intermittent braking while in cruise control for no reason. Nothing in the way, no cars around. Reduces speeds from 10 t0 50 miles per hour. At time it reduces speeds almost to a dead stop. If another car was behind us, could cause a serious crash. Happens at random times.

Manufacturer: TESLA
Mfg Campaign: 11529558
Notice Date: Jun 29, 2023
Recall Date: Jun 29, 2023
Tesla, Inc.
Campaign: 11529658 Other
Jun 29, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

While driving at highway speeds with the cruise control engaged we have experienced several ghost braking events. Fortunately no other cars have been behind us.

Corrective Action:

While driving at highway speeds with the cruise control engaged we have experienced several ghost braking events. Fortunately no other cars have been behind us.

Additional Notes:

While driving at highway speeds with the cruise control engaged we have experienced several ghost braking events. Fortunately no other cars have been behind us.

Manufacturer: TESLA
Mfg Campaign: 11529658
Notice Date: Jun 29, 2023
Recall Date: Jun 29, 2023
Tesla, Inc.
Campaign: 11529658 Other
Jun 29, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

While driving at highway speeds with the cruise control engaged we have experienced several ghost braking events. Fortunately no other cars have been behind us.

Corrective Action:

While driving at highway speeds with the cruise control engaged we have experienced several ghost braking events. Fortunately no other cars have been behind us.

Additional Notes:

While driving at highway speeds with the cruise control engaged we have experienced several ghost braking events. Fortunately no other cars have been behind us.

Manufacturer: TESLA
Mfg Campaign: 11529658
Notice Date: Jun 29, 2023
Recall Date: Jun 29, 2023
Tesla, Inc.
Campaign: 11529658 Other
Jun 29, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

While driving at highway speeds with the cruise control engaged we have experienced several ghost braking events. Fortunately no other cars have been behind us.

Corrective Action:

While driving at highway speeds with the cruise control engaged we have experienced several ghost braking events. Fortunately no other cars have been behind us.

Additional Notes:

While driving at highway speeds with the cruise control engaged we have experienced several ghost braking events. Fortunately no other cars have been behind us.

Manufacturer: TESLA
Mfg Campaign: 11529658
Notice Date: Jun 29, 2023
Recall Date: Jun 29, 2023
Tesla, Inc.
Campaign: 11529420 Other
Jun 28, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

When using traffic aware cruise control the car frequently brakes for no reason. The braking put the car in danger of being rear ended. The road was straight, clear weather, no change in speed limits or excessive speed.

Corrective Action:

When using traffic aware cruise control the car frequently brakes for no reason. The braking put the car in danger of being rear ended. The road was straight, clear weather, no change in speed limits or excessive speed.

Additional Notes:

When using traffic aware cruise control the car frequently brakes for no reason. The braking put the car in danger of being rear ended. The road was straight, clear weather, no change in speed limits or excessive speed.

Manufacturer: TESLA
Mfg Campaign: 11529420
Notice Date: Jun 28, 2023
Recall Date: Jun 28, 2023
Tesla, Inc.
Campaign: 11529464 Other
Jun 28, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

While traveling with cruise control engaged between 65-70 MPH, car suddenly disengages acceleration and applies braking to drop by 5 to 10 mph with no obstacles or traffic in front of car. Must immediately press on accelerator pedal to cancel braking. If another car following too closely, rear end collision possible.

Corrective Action:

While traveling with cruise control engaged between 65-70 MPH, car suddenly disengages acceleration and applies braking to drop by 5 to 10 mph with no obstacles or traffic in front of car. Must immediately press on accelerator pedal to cancel braking. If another car following too closely, rear end collision possible.

Additional Notes:

While traveling with cruise control engaged between 65-70 MPH, car suddenly disengages acceleration and applies braking to drop by 5 to 10 mph with no obstacles or traffic in front of car. Must immediately press on accelerator pedal to cancel braking. If another car following too closely, rear end collision possible.

Manufacturer: TESLA
Mfg Campaign: 11529464
Notice Date: Jun 28, 2023
Recall Date: Jun 28, 2023
Tesla, Inc.
Campaign: 11529103 Other
Jun 27, 2023
Defect Description:

AIR BAGS

Potential Consequences:

The car suddenly crossed the double yellow line on a local road and hit another car coming from the opposite direction on a local road (Adams Lane, North Brunswick, NJ). The wheel joint was faulty that broke (see attached pictures) and pull the car to the other side of the road without warning. Even the airbag in this car is not deployed. The vehicle was towed by police to a garage (Coppa's Service Center & Towing, 1 Moore Road, North Brunswick, NJ 08902. ph. 732-297-7530). The vehicle has been declared as a total loss by the insurance company. Because my car crossed the yellow line and hit the other car, I got tickets (crashdocs.org; Police Report # [XXX]; Date: 06/20/2023). I and the lone person the other care are lucky to survive this accident. I feel that such a fault might put other Tesla Model Y drivers/passengers and others in danger on the road. Please investigate to keep people safe. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Corrective Action:

The car suddenly crossed the double yellow line on a local road and hit another car coming from the opposite direction on a local road (Adams Lane, North Brunswick, NJ). The wheel joint was faulty that broke (see attached pictures) and pull the car to the other side of the road without warning. Even the airbag in this car is not deployed. The vehicle was towed by police to a garage (Coppa's Service Center & Towing, 1 Moore Road, North Brunswick, NJ 08902. ph. 732-297-7530). The vehicle has been declared as a total loss by the insurance company. Because my car crossed the yellow line and hit the other car, I got tickets (crashdocs.org; Police Report # [XXX]; Date: 06/20/2023). I and the lone person the other care are lucky to survive this accident. I feel that such a fault might put other Tesla Model Y drivers/passengers and others in danger on the road. Please investigate to keep people safe. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Additional Notes:

The car suddenly crossed the double yellow line on a local road and hit another car coming from the opposite direction on a local road (Adams Lane, North Brunswick, NJ). The wheel joint was faulty that broke (see attached pictures) and pull the car to the other side of the road without warning. Even the airbag in this car is not deployed. The vehicle was towed by police to a garage (Coppa's Service Center & Towing, 1 Moore Road, North Brunswick, NJ 08902. ph. 732-297-7530). The vehicle has been declared as a total loss by the insurance company. Because my car crossed the yellow line and hit the other car, I got tickets (crashdocs.org; Police Report # [XXX]; Date: 06/20/2023). I and the lone person the other care are lucky to survive this accident. I feel that such a fault might put other Tesla Model Y drivers/passengers and others in danger on the road. Please investigate to keep people safe. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Manufacturer: TESLA
Mfg Campaign: 11529103
Notice Date: Jun 27, 2023
Recall Date: Jun 27, 2023
Tesla, Inc.
Campaign: 11529103 Other
Jun 27, 2023
Defect Description:

WHEELS

Potential Consequences:

The car suddenly crossed the double yellow line on a local road and hit another car coming from the opposite direction on a local road (Adams Lane, North Brunswick, NJ). The wheel joint was faulty that broke (see attached pictures) and pull the car to the other side of the road without warning. Even the airbag in this car is not deployed. The vehicle was towed by police to a garage (Coppa's Service Center & Towing, 1 Moore Road, North Brunswick, NJ 08902. ph. 732-297-7530). The vehicle has been declared as a total loss by the insurance company. Because my car crossed the yellow line and hit the other car, I got tickets (crashdocs.org; Police Report # [XXX]; Date: 06/20/2023). I and the lone person the other care are lucky to survive this accident. I feel that such a fault might put other Tesla Model Y drivers/passengers and others in danger on the road. Please investigate to keep people safe. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Corrective Action:

The car suddenly crossed the double yellow line on a local road and hit another car coming from the opposite direction on a local road (Adams Lane, North Brunswick, NJ). The wheel joint was faulty that broke (see attached pictures) and pull the car to the other side of the road without warning. Even the airbag in this car is not deployed. The vehicle was towed by police to a garage (Coppa's Service Center & Towing, 1 Moore Road, North Brunswick, NJ 08902. ph. 732-297-7530). The vehicle has been declared as a total loss by the insurance company. Because my car crossed the yellow line and hit the other car, I got tickets (crashdocs.org; Police Report # [XXX]; Date: 06/20/2023). I and the lone person the other care are lucky to survive this accident. I feel that such a fault might put other Tesla Model Y drivers/passengers and others in danger on the road. Please investigate to keep people safe. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Additional Notes:

The car suddenly crossed the double yellow line on a local road and hit another car coming from the opposite direction on a local road (Adams Lane, North Brunswick, NJ). The wheel joint was faulty that broke (see attached pictures) and pull the car to the other side of the road without warning. Even the airbag in this car is not deployed. The vehicle was towed by police to a garage (Coppa's Service Center & Towing, 1 Moore Road, North Brunswick, NJ 08902. ph. 732-297-7530). The vehicle has been declared as a total loss by the insurance company. Because my car crossed the yellow line and hit the other car, I got tickets (crashdocs.org; Police Report # [XXX]; Date: 06/20/2023). I and the lone person the other care are lucky to survive this accident. I feel that such a fault might put other Tesla Model Y drivers/passengers and others in danger on the road. Please investigate to keep people safe. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Manufacturer: TESLA
Mfg Campaign: 11529103
Notice Date: Jun 27, 2023
Recall Date: Jun 27, 2023

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