Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-004
Recall Date: Feb 14, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-001
Recall Date: Jan 6, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-002
Recall Date: Jan 22, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-17-006
Recall Date: Jul 14, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-16-005
Recall Date: Jun 19, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-32-001
Recall Date: May 30, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-13-001
Recall Date: Feb 27, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model Y vehicles. The front suspension lateral link fasteners may not have been properly attached to the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: SB-22-31-002
Recall Date: Dec 5, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Consumer Complaints
1.6K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When traveling on the highway at cruising speeds of 65mph or higher while in "cruise control" the car will suddenly slam the brakes on. Luckily there has not been any one close to me to cause a rear end collision. It seems to be random but there are times when it happens more often. On a two lane highway or if a car in front of me is slowing down to make a turn. One time a car entered the highway going in my direction from the shoulder and kicked up dust and debris. That seemed to confuse the cruise control and then it finally decided to slam on the brakes.. The only way to correct it was to press the accelerator. Sometimes the braking is severe and other time mild but always unpredictable.
Corrective Action:
When traveling on the highway at cruising speeds of 65mph or higher while in "cruise control" the car will suddenly slam the brakes on. Luckily there has not been any one close to me to cause a rear end collision. It seems to be random but there are times when it happens more often. On a two lane highway or if a car in front of me is slowing down to make a turn. One time a car entered the highway going in my direction from the shoulder and kicked up dust and debris. That seemed to confuse the cruise control and then it finally decided to slam on the brakes.. The only way to correct it was to press the accelerator. Sometimes the braking is severe and other time mild but always unpredictable.
Additional Notes:
When traveling on the highway at cruising speeds of 65mph or higher while in "cruise control" the car will suddenly slam the brakes on. Luckily there has not been any one close to me to cause a rear end collision. It seems to be random but there are times when it happens more often. On a two lane highway or if a car in front of me is slowing down to make a turn. One time a car entered the highway going in my direction from the shoulder and kicked up dust and debris. That seemed to confuse the cruise control and then it finally decided to slam on the brakes.. The only way to correct it was to press the accelerator. Sometimes the braking is severe and other time mild but always unpredictable.
Mfg Campaign: 11537469
Recall Date: Aug 9, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When using cruise control at freeway speeds the car randomly brakes without warning and without and other vehicle, object or obstacle in front of the car, causing the car to come to a screeching halt with other traffic behind the car. Although reported to Tesla, the Tesla service team merely claimed they inspected the system and found no errors in the performance of the cruise system, pointing instead to the manual that claims the cruise control is a beta system for which no warranty is given. Neither Tesla nor its manual givews notice or warning that the cruise control is subject to sudden braking without objewcts in front of the vehicle, which creates a significant risk of injury and/or damage in high traffic areas.
Corrective Action:
When using cruise control at freeway speeds the car randomly brakes without warning and without and other vehicle, object or obstacle in front of the car, causing the car to come to a screeching halt with other traffic behind the car. Although reported to Tesla, the Tesla service team merely claimed they inspected the system and found no errors in the performance of the cruise system, pointing instead to the manual that claims the cruise control is a beta system for which no warranty is given. Neither Tesla nor its manual givews notice or warning that the cruise control is subject to sudden braking without objewcts in front of the vehicle, which creates a significant risk of injury and/or damage in high traffic areas.
Additional Notes:
When using cruise control at freeway speeds the car randomly brakes without warning and without and other vehicle, object or obstacle in front of the car, causing the car to come to a screeching halt with other traffic behind the car. Although reported to Tesla, the Tesla service team merely claimed they inspected the system and found no errors in the performance of the cruise system, pointing instead to the manual that claims the cruise control is a beta system for which no warranty is given. Neither Tesla nor its manual givews notice or warning that the cruise control is subject to sudden braking without objewcts in front of the vehicle, which creates a significant risk of injury and/or damage in high traffic areas.
Mfg Campaign: 11537475
Recall Date: Aug 9, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
I was driving on the street and all of a sudden steering lost control. The screen shows "steering assist reduced" but the steering got really really heavy to the point it couldn't be turned. It was a dangerous situation where we were in the middle of the street, and there were oncoming traffic on both ways. I called Tesla Road emergency assistant but in the first call was told they couldn't help me unless i move to a safe spot. They asked me to call 911 and get a towing service and could only help after doing so. So we called 911 and asked them again. This time they asked us to reboot the system and it worked for 2 minutes. Afterwards it failed again. It is a very threatening and dangerous situation, as we lost control of the car! I would not want to imagine what would happen if this was on a highway. What's more frustrating is Tesla's emergency road assistant denying help in a timely manner. Now my Tesla is towed to a service center, and I've inquired what my options are. The service center person did not apology at all about the situation and said can only change the steering rack. They also mentioned there is no guarantee that this wouldn't happen again in the future. This is becoming such a common issue and Tesla should take responsibility to recall.
Corrective Action:
I was driving on the street and all of a sudden steering lost control. The screen shows "steering assist reduced" but the steering got really really heavy to the point it couldn't be turned. It was a dangerous situation where we were in the middle of the street, and there were oncoming traffic on both ways. I called Tesla Road emergency assistant but in the first call was told they couldn't help me unless i move to a safe spot. They asked me to call 911 and get a towing service and could only help after doing so. So we called 911 and asked them again. This time they asked us to reboot the system and it worked for 2 minutes. Afterwards it failed again. It is a very threatening and dangerous situation, as we lost control of the car! I would not want to imagine what would happen if this was on a highway. What's more frustrating is Tesla's emergency road assistant denying help in a timely manner. Now my Tesla is towed to a service center, and I've inquired what my options are. The service center person did not apology at all about the situation and said can only change the steering rack. They also mentioned there is no guarantee that this wouldn't happen again in the future. This is becoming such a common issue and Tesla should take responsibility to recall.
Additional Notes:
I was driving on the street and all of a sudden steering lost control. The screen shows "steering assist reduced" but the steering got really really heavy to the point it couldn't be turned. It was a dangerous situation where we were in the middle of the street, and there were oncoming traffic on both ways. I called Tesla Road emergency assistant but in the first call was told they couldn't help me unless i move to a safe spot. They asked me to call 911 and get a towing service and could only help after doing so. So we called 911 and asked them again. This time they asked us to reboot the system and it worked for 2 minutes. Afterwards it failed again. It is a very threatening and dangerous situation, as we lost control of the car! I would not want to imagine what would happen if this was on a highway. What's more frustrating is Tesla's emergency road assistant denying help in a timely manner. Now my Tesla is towed to a service center, and I've inquired what my options are. The service center person did not apology at all about the situation and said can only change the steering rack. They also mentioned there is no guarantee that this wouldn't happen again in the future. This is becoming such a common issue and Tesla should take responsibility to recall.
Mfg Campaign: 11536855
Recall Date: Aug 7, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On 30th July 2023 while driving on interstate 8 freeway while using the FULL self driving our vehicle applied auto brake without anyone around. This air rake was so strong that it slowed the vehicle from 75 mph to less than 50 mph in seconds. It scared everybody in the car. We took off the autopilot and applied the regular autopilot and it happened again two more times. Each time there was no vehicles around us and luckily no one was behind us.
Corrective Action:
On 30th July 2023 while driving on interstate 8 freeway while using the FULL self driving our vehicle applied auto brake without anyone around. This air rake was so strong that it slowed the vehicle from 75 mph to less than 50 mph in seconds. It scared everybody in the car. We took off the autopilot and applied the regular autopilot and it happened again two more times. Each time there was no vehicles around us and luckily no one was behind us.
Additional Notes:
On 30th July 2023 while driving on interstate 8 freeway while using the FULL self driving our vehicle applied auto brake without anyone around. This air rake was so strong that it slowed the vehicle from 75 mph to less than 50 mph in seconds. It scared everybody in the car. We took off the autopilot and applied the regular autopilot and it happened again two more times. Each time there was no vehicles around us and luckily no one was behind us.
Mfg Campaign: 11536910
Recall Date: Aug 7, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On 30th July 2023 while driving on interstate 8 freeway while using the FULL self driving our vehicle applied auto brake without anyone around. This air rake was so strong that it slowed the vehicle from 75 mph to less than 50 mph in seconds. It scared everybody in the car. We took off the autopilot and applied the regular autopilot and it happened again two more times. Each time there was no vehicles around us and luckily no one was behind us.
Corrective Action:
On 30th July 2023 while driving on interstate 8 freeway while using the FULL self driving our vehicle applied auto brake without anyone around. This air rake was so strong that it slowed the vehicle from 75 mph to less than 50 mph in seconds. It scared everybody in the car. We took off the autopilot and applied the regular autopilot and it happened again two more times. Each time there was no vehicles around us and luckily no one was behind us.
Additional Notes:
On 30th July 2023 while driving on interstate 8 freeway while using the FULL self driving our vehicle applied auto brake without anyone around. This air rake was so strong that it slowed the vehicle from 75 mph to less than 50 mph in seconds. It scared everybody in the car. We took off the autopilot and applied the regular autopilot and it happened again two more times. Each time there was no vehicles around us and luckily no one was behind us.
Mfg Campaign: 11536910
Recall Date: Aug 7, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2023 Tesla Model Y. The contact stated that while driving at an undisclosed speed, the power steering failed and with three error messages displayed on the instrument panel. The contact was able to safely drive the vehicle to the residence. The contact stated that after the vehicle had sat for several minutes, the power steering functionality returned. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,170. The contact stated that Tesla replaced the steering rack under warranty.
Corrective Action:
The contact owns a 2023 Tesla Model Y. The contact stated that while driving at an undisclosed speed, the power steering failed and with three error messages displayed on the instrument panel. The contact was able to safely drive the vehicle to the residence. The contact stated that after the vehicle had sat for several minutes, the power steering functionality returned. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,170. The contact stated that Tesla replaced the steering rack under warranty.
Additional Notes:
The contact owns a 2023 Tesla Model Y. The contact stated that while driving at an undisclosed speed, the power steering failed and with three error messages displayed on the instrument panel. The contact was able to safely drive the vehicle to the residence. The contact stated that after the vehicle had sat for several minutes, the power steering functionality returned. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,170. The contact stated that Tesla replaced the steering rack under warranty.
Mfg Campaign: 11537017
Recall Date: Aug 7, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Hi, I was on cruise control (not autosteer) on highway and I just applied turn signal and my Model Y suddenly applied brakes and speed was reduced to around 50MPh from 70MPh. We might get into some serious accident if there was a car behind us. Need someone to look into issue please.
Corrective Action:
Hi, I was on cruise control (not autosteer) on highway and I just applied turn signal and my Model Y suddenly applied brakes and speed was reduced to around 50MPh from 70MPh. We might get into some serious accident if there was a car behind us. Need someone to look into issue please.
Additional Notes:
Hi, I was on cruise control (not autosteer) on highway and I just applied turn signal and my Model Y suddenly applied brakes and speed was reduced to around 50MPh from 70MPh. We might get into some serious accident if there was a car behind us. Need someone to look into issue please.
Mfg Campaign: 11536741
Recall Date: Aug 6, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Hi, I was on cruise control (not autosteer) on highway and I just applied turn signal and my Model Y suddenly applied brakes and speed was reduced to around 50MPh from 70MPh. We might get into some serious accident if there was a car behind us. Need someone to look into issue please.
Corrective Action:
Hi, I was on cruise control (not autosteer) on highway and I just applied turn signal and my Model Y suddenly applied brakes and speed was reduced to around 50MPh from 70MPh. We might get into some serious accident if there was a car behind us. Need someone to look into issue please.
Additional Notes:
Hi, I was on cruise control (not autosteer) on highway and I just applied turn signal and my Model Y suddenly applied brakes and speed was reduced to around 50MPh from 70MPh. We might get into some serious accident if there was a car behind us. Need someone to look into issue please.
Mfg Campaign: 11536741
Recall Date: Aug 6, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Hi, I was on cruise control (not autosteer) on highway and I just applied turn signal and my Model Y suddenly applied brakes and speed was reduced to around 50MPh from 70MPh. We might get into some serious accident if there was a car behind us. Need someone to look into issue please.
Corrective Action:
Hi, I was on cruise control (not autosteer) on highway and I just applied turn signal and my Model Y suddenly applied brakes and speed was reduced to around 50MPh from 70MPh. We might get into some serious accident if there was a car behind us. Need someone to look into issue please.
Additional Notes:
Hi, I was on cruise control (not autosteer) on highway and I just applied turn signal and my Model Y suddenly applied brakes and speed was reduced to around 50MPh from 70MPh. We might get into some serious accident if there was a car behind us. Need someone to look into issue please.
Mfg Campaign: 11536741
Recall Date: Aug 6, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving at 09:07 August 6, 2023 on the I4 in Orlando Florida using cruise control, the vehicle suddenly slowed from 55mph (the posted speed limit is 60) and the car behind had to swerve before I could accelerate back to traffic speed. Uncommanded, the vehicle dropped the cruise speed to 25mph and started decelerating to that speed. Attached pictures show normal cruise at 09:07:02 and slowing at 09:07:07.
Corrective Action:
While driving at 09:07 August 6, 2023 on the I4 in Orlando Florida using cruise control, the vehicle suddenly slowed from 55mph (the posted speed limit is 60) and the car behind had to swerve before I could accelerate back to traffic speed. Uncommanded, the vehicle dropped the cruise speed to 25mph and started decelerating to that speed. Attached pictures show normal cruise at 09:07:02 and slowing at 09:07:07.
Additional Notes:
While driving at 09:07 August 6, 2023 on the I4 in Orlando Florida using cruise control, the vehicle suddenly slowed from 55mph (the posted speed limit is 60) and the car behind had to swerve before I could accelerate back to traffic speed. Uncommanded, the vehicle dropped the cruise speed to 25mph and started decelerating to that speed. Attached pictures show normal cruise at 09:07:02 and slowing at 09:07:07.
Mfg Campaign: 11536769
Recall Date: Aug 6, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
While driving the steering wheel got locked. It occurred 2-3 times consecutively. I call the tesla center and they arranged a tow. When the tow arrived the steering wheel started to make weird noises (it initially worked again) and it got locked again. When the steering wheel was locked there were warnings appearing on the screen (photo attached). The car is now at the tesla service center but it has not been processed yet as they are not open on Sunday. I have video recording of when the second wheel lock happen and can send it if needed
Corrective Action:
While driving the steering wheel got locked. It occurred 2-3 times consecutively. I call the tesla center and they arranged a tow. When the tow arrived the steering wheel started to make weird noises (it initially worked again) and it got locked again. When the steering wheel was locked there were warnings appearing on the screen (photo attached). The car is now at the tesla service center but it has not been processed yet as they are not open on Sunday. I have video recording of when the second wheel lock happen and can send it if needed
Additional Notes:
While driving the steering wheel got locked. It occurred 2-3 times consecutively. I call the tesla center and they arranged a tow. When the tow arrived the steering wheel started to make weird noises (it initially worked again) and it got locked again. When the steering wheel was locked there were warnings appearing on the screen (photo attached). The car is now at the tesla service center but it has not been processed yet as they are not open on Sunday. I have video recording of when the second wheel lock happen and can send it if needed
Mfg Campaign: 11536815
Recall Date: Aug 6, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car is Tesla Model Y -2023. Purchased on 11/2022. Not even 1 year the car battery range went down not as Tesla announced. With Model, Y Performance range of 303 miles for 100%. But my car after updating the new Sft on July/2023 a battery range max charge of only 285 miles for 100%. Please have a solution to fine Tesla company by fraud and lying to consumers badly. I cant contact Customer Service. The person who works in customer service never tells a customer their name or introduces themselves. Tesla live chat agent when Heard I mentioned complaining about the battery Range try to run away and gave me to call the the customer service. But I can't reach out to service team.
Corrective Action:
My car is Tesla Model Y -2023. Purchased on 11/2022. Not even 1 year the car battery range went down not as Tesla announced. With Model, Y Performance range of 303 miles for 100%. But my car after updating the new Sft on July/2023 a battery range max charge of only 285 miles for 100%. Please have a solution to fine Tesla company by fraud and lying to consumers badly. I cant contact Customer Service. The person who works in customer service never tells a customer their name or introduces themselves. Tesla live chat agent when Heard I mentioned complaining about the battery Range try to run away and gave me to call the the customer service. But I can't reach out to service team.
Additional Notes:
My car is Tesla Model Y -2023. Purchased on 11/2022. Not even 1 year the car battery range went down not as Tesla announced. With Model, Y Performance range of 303 miles for 100%. But my car after updating the new Sft on July/2023 a battery range max charge of only 285 miles for 100%. Please have a solution to fine Tesla company by fraud and lying to consumers badly. I cant contact Customer Service. The person who works in customer service never tells a customer their name or introduces themselves. Tesla live chat agent when Heard I mentioned complaining about the battery Range try to run away and gave me to call the the customer service. But I can't reach out to service team.
Mfg Campaign: 11536419
Recall Date: Aug 4, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
As I was exiting my parking space I notice the steering wheel was stiff as I tried to navigate a left turn. I could not pull the wheel for a successful turn and to not block traffic I reverse slowly back into the parking spot. I rebooted the vehicle and was successful with no issues. Sent a message to Tesla service regarding incident. Mechanic says to have it towed the next time it happens again. Today for the second time (5 days later) as I try to leave for work the same problem appears. This time a reboot to the vehicle did not solve the issue. Rebooted 2 times and steering wheel was still frozen. Called for roadside assistance. Prior to this, there were warning signs that stated power steering reduced and lane departure off. With those warning signals I have a tesla service appointment scheduled.
Corrective Action:
As I was exiting my parking space I notice the steering wheel was stiff as I tried to navigate a left turn. I could not pull the wheel for a successful turn and to not block traffic I reverse slowly back into the parking spot. I rebooted the vehicle and was successful with no issues. Sent a message to Tesla service regarding incident. Mechanic says to have it towed the next time it happens again. Today for the second time (5 days later) as I try to leave for work the same problem appears. This time a reboot to the vehicle did not solve the issue. Rebooted 2 times and steering wheel was still frozen. Called for roadside assistance. Prior to this, there were warning signs that stated power steering reduced and lane departure off. With those warning signals I have a tesla service appointment scheduled.
Additional Notes:
As I was exiting my parking space I notice the steering wheel was stiff as I tried to navigate a left turn. I could not pull the wheel for a successful turn and to not block traffic I reverse slowly back into the parking spot. I rebooted the vehicle and was successful with no issues. Sent a message to Tesla service regarding incident. Mechanic says to have it towed the next time it happens again. Today for the second time (5 days later) as I try to leave for work the same problem appears. This time a reboot to the vehicle did not solve the issue. Rebooted 2 times and steering wheel was still frozen. Called for roadside assistance. Prior to this, there were warning signs that stated power steering reduced and lane departure off. With those warning signals I have a tesla service appointment scheduled.
Mfg Campaign: 11536423
Recall Date: Aug 4, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
This was a brand new vehicle delivered in March 2023. Soon after delivery, we noticed difficulty with the steering - more resistance than expected and a feeling that the wheel was turning through notches as you turned the wheel. Please note, we have owned other Teslas and are familiar with the normal steering effort required and software adjustments available. The problem continued to get worse, until one day in May while out, my wife got into the vehicle to drive and the screen displayed an error "Steering Assist Reduced" and the steering wheel would not turn at all, regardless of effort. She reset the vehicle a few times and got out, then re-entered and after a few minutes the problem went away on its own. She drove it home immediately, and then we had it towed to a service center. The service center determined that the vehicle had a steering rack failure and replaced the steering rack. We asked a service manager for compensation for the issues and Tesla then decided to purchase back the vehicle at the full purchase price.
Corrective Action:
This was a brand new vehicle delivered in March 2023. Soon after delivery, we noticed difficulty with the steering - more resistance than expected and a feeling that the wheel was turning through notches as you turned the wheel. Please note, we have owned other Teslas and are familiar with the normal steering effort required and software adjustments available. The problem continued to get worse, until one day in May while out, my wife got into the vehicle to drive and the screen displayed an error "Steering Assist Reduced" and the steering wheel would not turn at all, regardless of effort. She reset the vehicle a few times and got out, then re-entered and after a few minutes the problem went away on its own. She drove it home immediately, and then we had it towed to a service center. The service center determined that the vehicle had a steering rack failure and replaced the steering rack. We asked a service manager for compensation for the issues and Tesla then decided to purchase back the vehicle at the full purchase price.
Additional Notes:
This was a brand new vehicle delivered in March 2023. Soon after delivery, we noticed difficulty with the steering - more resistance than expected and a feeling that the wheel was turning through notches as you turned the wheel. Please note, we have owned other Teslas and are familiar with the normal steering effort required and software adjustments available. The problem continued to get worse, until one day in May while out, my wife got into the vehicle to drive and the screen displayed an error "Steering Assist Reduced" and the steering wheel would not turn at all, regardless of effort. She reset the vehicle a few times and got out, then re-entered and after a few minutes the problem went away on its own. She drove it home immediately, and then we had it towed to a service center. The service center determined that the vehicle had a steering rack failure and replaced the steering rack. We asked a service manager for compensation for the issues and Tesla then decided to purchase back the vehicle at the full purchase price.
Mfg Campaign: 11536460
Recall Date: Aug 4, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? On July 17, 2023, while driving on a highway in the state of Texas, my Tesla suddenly and unexpectedly engaged in a hard braking maneuver for several seconds while I was under Full self-Driving activated, despite there being no vehicle directly in front of me. How was your safety or the safety of others put at risk? As a result of this abrupt action, the two cars behind me were forced to swerve abruptly to the right to avoid a collision. I cannot stress enough how dangerous this situation was, and I am immensely thankful that no one was injured. This incident has shaken my confidence in the safety and reliability of the vehicle. As a responsible driver, my utmost priority is the safety of myself, my passengers, and others sharing the road. Has the problem been reproduced or confirmed by a dealer or independent service center? I have raised a formal complaint with tesla by email on July 17th and Also, raised a formal complaint by sending a letter on the initial date of July 18,2023 and by sending the evidence of vedio.. And, called them 2 times - But, I haven't received any proper response from tesla. ups tracking no: 1Z8880yw0346327053 Address i sent the mail: Tesla Motors, Inc. 3500 Deer Creek Road Palo Alto, California 94304 Attention: Vehicle Service 1-877-77-TESLA(1-877-778-3752) Email Address i sent complaint: CustomerSupport@tesla.com Ticket Number Created on Tesla Side: CI00B981EA Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Tesla told someone reach me by Aug 3, 2023. But, no one reached to me. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO Please reach out to me for additional evidence of vedio. And, I was unable to upload here since the upload limit (10 MB) is limited. Thanks, Surya Madhurakavi
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? On July 17, 2023, while driving on a highway in the state of Texas, my Tesla suddenly and unexpectedly engaged in a hard braking maneuver for several seconds while I was under Full self-Driving activated, despite there being no vehicle directly in front of me. How was your safety or the safety of others put at risk? As a result of this abrupt action, the two cars behind me were forced to swerve abruptly to the right to avoid a collision. I cannot stress enough how dangerous this situation was, and I am immensely thankful that no one was injured. This incident has shaken my confidence in the safety and reliability of the vehicle. As a responsible driver, my utmost priority is the safety of myself, my passengers, and others sharing the road. Has the problem been reproduced or confirmed by a dealer or independent service center? I have raised a formal complaint with tesla by email on July 17th and Also, raised a formal complaint by sending a letter on the initial date of July 18,2023 and by sending the evidence of vedio.. And, called them 2 times - But, I haven't received any proper response from tesla. ups tracking no: 1Z8880yw0346327053 Address i sent the mail: Tesla Motors, Inc. 3500 Deer Creek Road Palo Alto, California 94304 Attention: Vehicle Service 1-877-77-TESLA(1-877-778-3752) Email Address i sent complaint: CustomerSupport@tesla.com Ticket Number Created on Tesla Side: CI00B981EA Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Tesla told someone reach me by Aug 3, 2023. But, no one reached to me. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO Please reach out to me for additional evidence of vedio. And, I was unable to upload here since the upload limit (10 MB) is limited. Thanks, Surya Madhurakavi
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? On July 17, 2023, while driving on a highway in the state of Texas, my Tesla suddenly and unexpectedly engaged in a hard braking maneuver for several seconds while I was under Full self-Driving activated, despite there being no vehicle directly in front of me. How was your safety or the safety of others put at risk? As a result of this abrupt action, the two cars behind me were forced to swerve abruptly to the right to avoid a collision. I cannot stress enough how dangerous this situation was, and I am immensely thankful that no one was injured. This incident has shaken my confidence in the safety and reliability of the vehicle. As a responsible driver, my utmost priority is the safety of myself, my passengers, and others sharing the road. Has the problem been reproduced or confirmed by a dealer or independent service center? I have raised a formal complaint with tesla by email on July 17th and Also, raised a formal complaint by sending a letter on the initial date of July 18,2023 and by sending the evidence of vedio.. And, called them 2 times - But, I haven't received any proper response from tesla. ups tracking no: 1Z8880yw0346327053 Address i sent the mail: Tesla Motors, Inc. 3500 Deer Creek Road Palo Alto, California 94304 Attention: Vehicle Service 1-877-77-TESLA(1-877-778-3752) Email Address i sent complaint: CustomerSupport@tesla.com Ticket Number Created on Tesla Side: CI00B981EA Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Tesla told someone reach me by Aug 3, 2023. But, no one reached to me. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO Please reach out to me for additional evidence of vedio. And, I was unable to upload here since the upload limit (10 MB) is limited. Thanks, Surya Madhurakavi
Mfg Campaign: 11536579
Recall Date: Aug 4, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? On July 17, 2023, while driving on a highway in the state of Texas, my Tesla suddenly and unexpectedly engaged in a hard braking maneuver for several seconds while I was under Full self-Driving activated, despite there being no vehicle directly in front of me. How was your safety or the safety of others put at risk? As a result of this abrupt action, the two cars behind me were forced to swerve abruptly to the right to avoid a collision. I cannot stress enough how dangerous this situation was, and I am immensely thankful that no one was injured. This incident has shaken my confidence in the safety and reliability of the vehicle. As a responsible driver, my utmost priority is the safety of myself, my passengers, and others sharing the road. Has the problem been reproduced or confirmed by a dealer or independent service center? I have raised a formal complaint with tesla by email on July 17th and Also, raised a formal complaint by sending a letter on the initial date of July 18,2023 and by sending the evidence of vedio.. And, called them 2 times - But, I haven't received any proper response from tesla. ups tracking no: 1Z8880yw0346327053 Address i sent the mail: Tesla Motors, Inc. 3500 Deer Creek Road Palo Alto, California 94304 Attention: Vehicle Service 1-877-77-TESLA(1-877-778-3752) Email Address i sent complaint: CustomerSupport@tesla.com Ticket Number Created on Tesla Side: CI00B981EA Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Tesla told someone reach me by Aug 3, 2023. But, no one reached to me. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO Please reach out to me for additional evidence of vedio. And, I was unable to upload here since the upload limit (10 MB) is limited. Thanks, Surya Madhurakavi
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? On July 17, 2023, while driving on a highway in the state of Texas, my Tesla suddenly and unexpectedly engaged in a hard braking maneuver for several seconds while I was under Full self-Driving activated, despite there being no vehicle directly in front of me. How was your safety or the safety of others put at risk? As a result of this abrupt action, the two cars behind me were forced to swerve abruptly to the right to avoid a collision. I cannot stress enough how dangerous this situation was, and I am immensely thankful that no one was injured. This incident has shaken my confidence in the safety and reliability of the vehicle. As a responsible driver, my utmost priority is the safety of myself, my passengers, and others sharing the road. Has the problem been reproduced or confirmed by a dealer or independent service center? I have raised a formal complaint with tesla by email on July 17th and Also, raised a formal complaint by sending a letter on the initial date of July 18,2023 and by sending the evidence of vedio.. And, called them 2 times - But, I haven't received any proper response from tesla. ups tracking no: 1Z8880yw0346327053 Address i sent the mail: Tesla Motors, Inc. 3500 Deer Creek Road Palo Alto, California 94304 Attention: Vehicle Service 1-877-77-TESLA(1-877-778-3752) Email Address i sent complaint: CustomerSupport@tesla.com Ticket Number Created on Tesla Side: CI00B981EA Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Tesla told someone reach me by Aug 3, 2023. But, no one reached to me. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO Please reach out to me for additional evidence of vedio. And, I was unable to upload here since the upload limit (10 MB) is limited. Thanks, Surya Madhurakavi
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? On July 17, 2023, while driving on a highway in the state of Texas, my Tesla suddenly and unexpectedly engaged in a hard braking maneuver for several seconds while I was under Full self-Driving activated, despite there being no vehicle directly in front of me. How was your safety or the safety of others put at risk? As a result of this abrupt action, the two cars behind me were forced to swerve abruptly to the right to avoid a collision. I cannot stress enough how dangerous this situation was, and I am immensely thankful that no one was injured. This incident has shaken my confidence in the safety and reliability of the vehicle. As a responsible driver, my utmost priority is the safety of myself, my passengers, and others sharing the road. Has the problem been reproduced or confirmed by a dealer or independent service center? I have raised a formal complaint with tesla by email on July 17th and Also, raised a formal complaint by sending a letter on the initial date of July 18,2023 and by sending the evidence of vedio.. And, called them 2 times - But, I haven't received any proper response from tesla. ups tracking no: 1Z8880yw0346327053 Address i sent the mail: Tesla Motors, Inc. 3500 Deer Creek Road Palo Alto, California 94304 Attention: Vehicle Service 1-877-77-TESLA(1-877-778-3752) Email Address i sent complaint: CustomerSupport@tesla.com Ticket Number Created on Tesla Side: CI00B981EA Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Tesla told someone reach me by Aug 3, 2023. But, no one reached to me. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO Please reach out to me for additional evidence of vedio. And, I was unable to upload here since the upload limit (10 MB) is limited. Thanks, Surya Madhurakavi
Mfg Campaign: 11536579
Recall Date: Aug 4, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? On July 17, 2023, while driving on a highway in the state of Texas, my Tesla suddenly and unexpectedly engaged in a hard braking maneuver for several seconds while I was under Full self-Driving activated, despite there being no vehicle directly in front of me. How was your safety or the safety of others put at risk? As a result of this abrupt action, the two cars behind me were forced to swerve abruptly to the right to avoid a collision. I cannot stress enough how dangerous this situation was, and I am immensely thankful that no one was injured. This incident has shaken my confidence in the safety and reliability of the vehicle. As a responsible driver, my utmost priority is the safety of myself, my passengers, and others sharing the road. Has the problem been reproduced or confirmed by a dealer or independent service center? I have raised a formal complaint with tesla by email on July 17th and Also, raised a formal complaint by sending a letter on the initial date of July 18,2023 and by sending the evidence of vedio.. And, called them 2 times - But, I haven't received any proper response from tesla. ups tracking no: 1Z8880yw0346327053 Address i sent the mail: Tesla Motors, Inc. 3500 Deer Creek Road Palo Alto, California 94304 Attention: Vehicle Service 1-877-77-TESLA(1-877-778-3752) Email Address i sent complaint: CustomerSupport@tesla.com Ticket Number Created on Tesla Side: CI00B981EA Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Tesla told someone reach me by Aug 3, 2023. But, no one reached to me. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO Please reach out to me for additional evidence of vedio. And, I was unable to upload here since the upload limit (10 MB) is limited. Thanks, Surya Madhurakavi
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? On July 17, 2023, while driving on a highway in the state of Texas, my Tesla suddenly and unexpectedly engaged in a hard braking maneuver for several seconds while I was under Full self-Driving activated, despite there being no vehicle directly in front of me. How was your safety or the safety of others put at risk? As a result of this abrupt action, the two cars behind me were forced to swerve abruptly to the right to avoid a collision. I cannot stress enough how dangerous this situation was, and I am immensely thankful that no one was injured. This incident has shaken my confidence in the safety and reliability of the vehicle. As a responsible driver, my utmost priority is the safety of myself, my passengers, and others sharing the road. Has the problem been reproduced or confirmed by a dealer or independent service center? I have raised a formal complaint with tesla by email on July 17th and Also, raised a formal complaint by sending a letter on the initial date of July 18,2023 and by sending the evidence of vedio.. And, called them 2 times - But, I haven't received any proper response from tesla. ups tracking no: 1Z8880yw0346327053 Address i sent the mail: Tesla Motors, Inc. 3500 Deer Creek Road Palo Alto, California 94304 Attention: Vehicle Service 1-877-77-TESLA(1-877-778-3752) Email Address i sent complaint: CustomerSupport@tesla.com Ticket Number Created on Tesla Side: CI00B981EA Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Tesla told someone reach me by Aug 3, 2023. But, no one reached to me. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO Please reach out to me for additional evidence of vedio. And, I was unable to upload here since the upload limit (10 MB) is limited. Thanks, Surya Madhurakavi
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? On July 17, 2023, while driving on a highway in the state of Texas, my Tesla suddenly and unexpectedly engaged in a hard braking maneuver for several seconds while I was under Full self-Driving activated, despite there being no vehicle directly in front of me. How was your safety or the safety of others put at risk? As a result of this abrupt action, the two cars behind me were forced to swerve abruptly to the right to avoid a collision. I cannot stress enough how dangerous this situation was, and I am immensely thankful that no one was injured. This incident has shaken my confidence in the safety and reliability of the vehicle. As a responsible driver, my utmost priority is the safety of myself, my passengers, and others sharing the road. Has the problem been reproduced or confirmed by a dealer or independent service center? I have raised a formal complaint with tesla by email on July 17th and Also, raised a formal complaint by sending a letter on the initial date of July 18,2023 and by sending the evidence of vedio.. And, called them 2 times - But, I haven't received any proper response from tesla. ups tracking no: 1Z8880yw0346327053 Address i sent the mail: Tesla Motors, Inc. 3500 Deer Creek Road Palo Alto, California 94304 Attention: Vehicle Service 1-877-77-TESLA(1-877-778-3752) Email Address i sent complaint: CustomerSupport@tesla.com Ticket Number Created on Tesla Side: CI00B981EA Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Tesla told someone reach me by Aug 3, 2023. But, no one reached to me. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO Please reach out to me for additional evidence of vedio. And, I was unable to upload here since the upload limit (10 MB) is limited. Thanks, Surya Madhurakavi
Mfg Campaign: 11536579
Recall Date: Aug 4, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Vehicle was parked on the street. Put car in Drive, loud noise came from steering column, and warning message shows steering assist reduced and lane departure avoidance features unavailable and at that point the car had no power steering. Car was reset 4 times. Every time the vehicle was reset, loud noise came from steering column, both warning messages appeared, and no power steering. On 4th reset, power steering came back, but both warning messages still appeared.
Corrective Action:
Vehicle was parked on the street. Put car in Drive, loud noise came from steering column, and warning message shows steering assist reduced and lane departure avoidance features unavailable and at that point the car had no power steering. Car was reset 4 times. Every time the vehicle was reset, loud noise came from steering column, both warning messages appeared, and no power steering. On 4th reset, power steering came back, but both warning messages still appeared.
Additional Notes:
Vehicle was parked on the street. Put car in Drive, loud noise came from steering column, and warning message shows steering assist reduced and lane departure avoidance features unavailable and at that point the car had no power steering. Car was reset 4 times. Every time the vehicle was reset, loud noise came from steering column, both warning messages appeared, and no power steering. On 4th reset, power steering came back, but both warning messages still appeared.
Mfg Campaign: 11536591
Recall Date: Aug 4, 2023
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Vehicle was parked on the street. Put car in Drive, loud noise came from steering column, and warning message shows steering assist reduced and lane departure avoidance features unavailable and at that point the car had no power steering. Car was reset 4 times. Every time the vehicle was reset, loud noise came from steering column, both warning messages appeared, and no power steering. On 4th reset, power steering came back, but both warning messages still appeared.
Corrective Action:
Vehicle was parked on the street. Put car in Drive, loud noise came from steering column, and warning message shows steering assist reduced and lane departure avoidance features unavailable and at that point the car had no power steering. Car was reset 4 times. Every time the vehicle was reset, loud noise came from steering column, both warning messages appeared, and no power steering. On 4th reset, power steering came back, but both warning messages still appeared.
Additional Notes:
Vehicle was parked on the street. Put car in Drive, loud noise came from steering column, and warning message shows steering assist reduced and lane departure avoidance features unavailable and at that point the car had no power steering. Car was reset 4 times. Every time the vehicle was reset, loud noise came from steering column, both warning messages appeared, and no power steering. On 4th reset, power steering came back, but both warning messages still appeared.
Mfg Campaign: 11536591
Recall Date: Aug 4, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
I bought the vehicle and after one day the cars power steering went off while driving and I couldn’t steer. As Tesla has an autopilot function it did not come with the car and no adaptive cruise control and I had to take it to service and leave the car for two days to resolve it.
Corrective Action:
I bought the vehicle and after one day the cars power steering went off while driving and I couldn’t steer. As Tesla has an autopilot function it did not come with the car and no adaptive cruise control and I had to take it to service and leave the car for two days to resolve it.
Additional Notes:
I bought the vehicle and after one day the cars power steering went off while driving and I couldn’t steer. As Tesla has an autopilot function it did not come with the car and no adaptive cruise control and I had to take it to service and leave the car for two days to resolve it.
Mfg Campaign: 11536592
Recall Date: Aug 4, 2023
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