TESLA MODEL Y 2023

Complete listing of complaints and recalls for this vehicle

1.6K
Complaints
27
Recalls

Complaints & Recalls

1.6K Complaints 27 Recalls

Official Safety Recalls - Important!

27 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Tesla, Inc.
NHTSA Campaign: 25V092000 SAFETY RECALL
376.2K Vehicles Affected
Recall Date: Feb 14, 2025
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.

Potential Risk:
A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 25, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-25-00-004
Notice Date: Mar 25, 2025
Recall Date: Feb 14, 2025
Tesla, Inc.
NHTSA Campaign: 25V002000 SAFETY RECALL
239.4K Vehicles Affected
Recall Date: Jan 6, 2025
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-25-00-001
Notice Date: Mar 7, 2025
Recall Date: Jan 6, 2025
Tesla, Inc.
NHTSA Campaign: 24V935000 SAFETY RECALL
696.3K Vehicles Affected
Recall Date: Dec 17, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
Driving with improperly inflated tires increases the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-018
Notice Date: Feb 15, 2025
Recall Date: Dec 17, 2024
Tesla, Inc.
NHTSA Campaign: 24V554000 SAFETY RECALL
1.8M Vehicles Affected
Recall Date: Jul 24, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Potential Risk:
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-012
Notice Date: Sep 22, 2024
Recall Date: Jul 24, 2024
Tesla, Inc.
NHTSA Campaign: 24V376000 SAFETY RECALL
125.2K Vehicles Affected
Recall Date: May 28, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-008
Notice Date: Jul 26, 2024
Recall Date: May 28, 2024
Tesla, Inc.
NHTSA Campaign: 24V051000 SAFETY RECALL
2.2M Vehicles Affected
Recall Date: Jan 30, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Potential Risk:
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
FREE Recall Solution:
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-003
Notice Date: Feb 21, 2024
Recall Date: Jan 30, 2024
Tesla, Inc.
NHTSA Campaign: 24V035000 SAFETY RECALL
199.6K Vehicles Affected
Recall Date: Jan 22, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.

Potential Risk:
A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-002
Notice Date: Mar 22, 2024
Recall Date: Jan 22, 2024
Tesla, Inc.
NHTSA Campaign: 23V838000 SAFETY RECALL
2M Vehicles Affected
Recall Date: Dec 12, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Potential Risk:
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-008
Notice Date: Feb 10, 2024
Recall Date: Dec 12, 2023
Tesla, Inc.
NHTSA Campaign: 23V489000 SAFETY RECALL
1.3K Vehicles Affected
Recall Date: Jul 14, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.

Potential Risk:
Safety features that are unavailable without any warning to the driver may increase the risk of a crash.
FREE Recall Solution:
Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-17-006.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-17-006
Notice Date: Sep 12, 2023
Recall Date: Jul 14, 2023
Tesla, Inc.
NHTSA Campaign: 23V434000 SAFETY RECALL
26 Vehicles Affected
Recall Date: Jun 19, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.

Potential Risk:
A defective battery disconnect may not isolate the vehicle's high voltage battery after a crash or fault detection, increasing the risk of electrical shock and injury.
FREE Recall Solution:
Tesla Service will replace the pyrotechnic battery disconnect, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-16-005.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-16-005
Notice Date: Aug 18, 2023
Recall Date: Jun 19, 2023
Tesla, Inc.
NHTSA Campaign: 23V385000 SAFETY RECALL
137 Vehicles Affected
Recall Date: May 30, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.

Potential Risk:
A loose fastener may allow the steering wheel to disconnect from the steering column, which can cause a loss of steering control and increase the risk of a crash.
FREE Recall Solution:
Tesla Service will inspect and replace the fastener as necessary, free of charge. Owner notification letters were be mailed July 28, 2023. Tesla's number for this recall is SB-23-32-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-32-001
Notice Date: Jul 28, 2023
Recall Date: May 30, 2023
Tesla, Inc.
NHTSA Campaign: 23V130000 SAFETY RECALL
3.5K Vehicles Affected
Recall Date: Feb 27, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.

Potential Risk:
A loose seat frame bolt may reduce the seat belt system's performance, increasing the risk of injury during a crash.
FREE Recall Solution:
Tesla Service Centers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters are expected to be mailed April 25, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-13-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-13-001
Notice Date: Apr 25, 2023
Recall Date: Feb 27, 2023
Tesla, Inc.
NHTSA Campaign: 23V085000 SAFETY RECALL
362.8K Vehicles Affected
Recall Date: Feb 15, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Potential Risk:
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-001
Notice Date: Apr 15, 2023
Recall Date: Feb 15, 2023
Tesla, Inc.
NHTSA Campaign: 22V895000 SAFETY RECALL
26 Vehicles Affected
Recall Date: Dec 5, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model Y vehicles. The front suspension lateral link fasteners may not have been properly attached to the sub-frame.

Potential Risk:
A loose fastener can allow the lateral link to separate from the sub-frame, causing instability and increasing the risk of a crash.
FREE Recall Solution:
Tesla Service will tighten or replace the fasteners as necessary, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-31-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-31-002
Notice Date: Feb 7, 2023
Recall Date: Dec 5, 2022
Tesla, Inc.
NHTSA Campaign: 22V844000 SAFETY RECALL
321.6K Vehicles Affected
Recall Date: Nov 15, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.

Potential Risk:
A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-016
Notice Date: Jan 14, 2023
Recall Date: Nov 15, 2022

Consumer Complaints

1.6K Complaints
Tesla, Inc.
Campaign: 11563239 Other
Jan 3, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

During highway driving, on two separate occasions that were two days apart, while using cruise control set to ~72MPH the vehicle suddenly tried to stop. It quickly decelerated by ~25MPH before I intervened by pressing the accelerator. There were no obstacles in the road and on the second instance there weren't any other vehicles in site (was in remote northern NH/VT). Had someone been driving behind me we very well could have been rear ended. I was driving with by wife and three kids and did not feel safe.

Corrective Action:

During highway driving, on two separate occasions that were two days apart, while using cruise control set to ~72MPH the vehicle suddenly tried to stop. It quickly decelerated by ~25MPH before I intervened by pressing the accelerator. There were no obstacles in the road and on the second instance there weren't any other vehicles in site (was in remote northern NH/VT). Had someone been driving behind me we very well could have been rear ended. I was driving with by wife and three kids and did not feel safe.

Additional Notes:

During highway driving, on two separate occasions that were two days apart, while using cruise control set to ~72MPH the vehicle suddenly tried to stop. It quickly decelerated by ~25MPH before I intervened by pressing the accelerator. There were no obstacles in the road and on the second instance there weren't any other vehicles in site (was in remote northern NH/VT). Had someone been driving behind me we very well could have been rear ended. I was driving with by wife and three kids and did not feel safe.

Manufacturer: TESLA
Mfg Campaign: 11563239
Notice Date: Jan 3, 2024
Recall Date: Jan 3, 2024
Tesla, Inc.
Campaign: 11563378 Other
Jan 3, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My Tesla Model y is installing the same updates multiple times. The updates installing multiple times is causing erratic functionality issues with the car's software. Tesla has been unwilling to resolve the issue and claim the car is working just fine. When I asked the local service tech I was told the car shouldn't be installing the same update multiple times. I don't feel safe in my car when I don't know when it is going to act up next.

Corrective Action:

My Tesla Model y is installing the same updates multiple times. The updates installing multiple times is causing erratic functionality issues with the car's software. Tesla has been unwilling to resolve the issue and claim the car is working just fine. When I asked the local service tech I was told the car shouldn't be installing the same update multiple times. I don't feel safe in my car when I don't know when it is going to act up next.

Additional Notes:

My Tesla Model y is installing the same updates multiple times. The updates installing multiple times is causing erratic functionality issues with the car's software. Tesla has been unwilling to resolve the issue and claim the car is working just fine. When I asked the local service tech I was told the car shouldn't be installing the same update multiple times. I don't feel safe in my car when I don't know when it is going to act up next.

Manufacturer: TESLA
Mfg Campaign: 11563378
Notice Date: Jan 3, 2024
Recall Date: Jan 3, 2024
Tesla, Inc.
Campaign: 11563378 Other
Jan 3, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

My Tesla Model y is installing the same updates multiple times. The updates installing multiple times is causing erratic functionality issues with the car's software. Tesla has been unwilling to resolve the issue and claim the car is working just fine. When I asked the local service tech I was told the car shouldn't be installing the same update multiple times. I don't feel safe in my car when I don't know when it is going to act up next.

Corrective Action:

My Tesla Model y is installing the same updates multiple times. The updates installing multiple times is causing erratic functionality issues with the car's software. Tesla has been unwilling to resolve the issue and claim the car is working just fine. When I asked the local service tech I was told the car shouldn't be installing the same update multiple times. I don't feel safe in my car when I don't know when it is going to act up next.

Additional Notes:

My Tesla Model y is installing the same updates multiple times. The updates installing multiple times is causing erratic functionality issues with the car's software. Tesla has been unwilling to resolve the issue and claim the car is working just fine. When I asked the local service tech I was told the car shouldn't be installing the same update multiple times. I don't feel safe in my car when I don't know when it is going to act up next.

Manufacturer: TESLA
Mfg Campaign: 11563378
Notice Date: Jan 3, 2024
Recall Date: Jan 3, 2024
Tesla, Inc.
Campaign: 11563378 Other
Jan 3, 2024
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

My Tesla Model y is installing the same updates multiple times. The updates installing multiple times is causing erratic functionality issues with the car's software. Tesla has been unwilling to resolve the issue and claim the car is working just fine. When I asked the local service tech I was told the car shouldn't be installing the same update multiple times. I don't feel safe in my car when I don't know when it is going to act up next.

Corrective Action:

My Tesla Model y is installing the same updates multiple times. The updates installing multiple times is causing erratic functionality issues with the car's software. Tesla has been unwilling to resolve the issue and claim the car is working just fine. When I asked the local service tech I was told the car shouldn't be installing the same update multiple times. I don't feel safe in my car when I don't know when it is going to act up next.

Additional Notes:

My Tesla Model y is installing the same updates multiple times. The updates installing multiple times is causing erratic functionality issues with the car's software. Tesla has been unwilling to resolve the issue and claim the car is working just fine. When I asked the local service tech I was told the car shouldn't be installing the same update multiple times. I don't feel safe in my car when I don't know when it is going to act up next.

Manufacturer: TESLA
Mfg Campaign: 11563378
Notice Date: Jan 3, 2024
Recall Date: Jan 3, 2024
Tesla, Inc.
Campaign: 11563066 Other
Jan 2, 2024
Defect Description:

STEERING

Potential Consequences:

The vehicle's steering wheel vibrates regardles driving on highways/freeways and/or city streets. It happens since day 1 of ownership and has been owning for 4 months now. The vehicle's screen got blacked out twice when it was moving; thus, i couldn't read speed and perfom other functions such as turn on AC and/or heat. The regenerative braking/one pedal driving sometimes does not work. It sometimes accelerates itself after slowing down after accelarator was not depressed. Autopilot was not used at the times of unintended acceleration. Had submitted questions and service requests to Tesla. Unfortunately, Tesla did not provide any feedback or perform any service related to these issues.

Corrective Action:

The vehicle's steering wheel vibrates regardles driving on highways/freeways and/or city streets. It happens since day 1 of ownership and has been owning for 4 months now. The vehicle's screen got blacked out twice when it was moving; thus, i couldn't read speed and perfom other functions such as turn on AC and/or heat. The regenerative braking/one pedal driving sometimes does not work. It sometimes accelerates itself after slowing down after accelarator was not depressed. Autopilot was not used at the times of unintended acceleration. Had submitted questions and service requests to Tesla. Unfortunately, Tesla did not provide any feedback or perform any service related to these issues.

Additional Notes:

The vehicle's steering wheel vibrates regardles driving on highways/freeways and/or city streets. It happens since day 1 of ownership and has been owning for 4 months now. The vehicle's screen got blacked out twice when it was moving; thus, i couldn't read speed and perfom other functions such as turn on AC and/or heat. The regenerative braking/one pedal driving sometimes does not work. It sometimes accelerates itself after slowing down after accelarator was not depressed. Autopilot was not used at the times of unintended acceleration. Had submitted questions and service requests to Tesla. Unfortunately, Tesla did not provide any feedback or perform any service related to these issues.

Manufacturer: TESLA
Mfg Campaign: 11563066
Notice Date: Jan 2, 2024
Recall Date: Jan 2, 2024
Tesla, Inc.
Campaign: 11563066 Other
Jan 2, 2024
Defect Description:

SUSPENSION

Potential Consequences:

The vehicle's steering wheel vibrates regardles driving on highways/freeways and/or city streets. It happens since day 1 of ownership and has been owning for 4 months now. The vehicle's screen got blacked out twice when it was moving; thus, i couldn't read speed and perfom other functions such as turn on AC and/or heat. The regenerative braking/one pedal driving sometimes does not work. It sometimes accelerates itself after slowing down after accelarator was not depressed. Autopilot was not used at the times of unintended acceleration. Had submitted questions and service requests to Tesla. Unfortunately, Tesla did not provide any feedback or perform any service related to these issues.

Corrective Action:

The vehicle's steering wheel vibrates regardles driving on highways/freeways and/or city streets. It happens since day 1 of ownership and has been owning for 4 months now. The vehicle's screen got blacked out twice when it was moving; thus, i couldn't read speed and perfom other functions such as turn on AC and/or heat. The regenerative braking/one pedal driving sometimes does not work. It sometimes accelerates itself after slowing down after accelarator was not depressed. Autopilot was not used at the times of unintended acceleration. Had submitted questions and service requests to Tesla. Unfortunately, Tesla did not provide any feedback or perform any service related to these issues.

Additional Notes:

The vehicle's steering wheel vibrates regardles driving on highways/freeways and/or city streets. It happens since day 1 of ownership and has been owning for 4 months now. The vehicle's screen got blacked out twice when it was moving; thus, i couldn't read speed and perfom other functions such as turn on AC and/or heat. The regenerative braking/one pedal driving sometimes does not work. It sometimes accelerates itself after slowing down after accelarator was not depressed. Autopilot was not used at the times of unintended acceleration. Had submitted questions and service requests to Tesla. Unfortunately, Tesla did not provide any feedback or perform any service related to these issues.

Manufacturer: TESLA
Mfg Campaign: 11563066
Notice Date: Jan 2, 2024
Recall Date: Jan 2, 2024
Tesla, Inc.
Campaign: 11563066 Other
Jan 2, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The vehicle's steering wheel vibrates regardles driving on highways/freeways and/or city streets. It happens since day 1 of ownership and has been owning for 4 months now. The vehicle's screen got blacked out twice when it was moving; thus, i couldn't read speed and perfom other functions such as turn on AC and/or heat. The regenerative braking/one pedal driving sometimes does not work. It sometimes accelerates itself after slowing down after accelarator was not depressed. Autopilot was not used at the times of unintended acceleration. Had submitted questions and service requests to Tesla. Unfortunately, Tesla did not provide any feedback or perform any service related to these issues.

Corrective Action:

The vehicle's steering wheel vibrates regardles driving on highways/freeways and/or city streets. It happens since day 1 of ownership and has been owning for 4 months now. The vehicle's screen got blacked out twice when it was moving; thus, i couldn't read speed and perfom other functions such as turn on AC and/or heat. The regenerative braking/one pedal driving sometimes does not work. It sometimes accelerates itself after slowing down after accelarator was not depressed. Autopilot was not used at the times of unintended acceleration. Had submitted questions and service requests to Tesla. Unfortunately, Tesla did not provide any feedback or perform any service related to these issues.

Additional Notes:

The vehicle's steering wheel vibrates regardles driving on highways/freeways and/or city streets. It happens since day 1 of ownership and has been owning for 4 months now. The vehicle's screen got blacked out twice when it was moving; thus, i couldn't read speed and perfom other functions such as turn on AC and/or heat. The regenerative braking/one pedal driving sometimes does not work. It sometimes accelerates itself after slowing down after accelarator was not depressed. Autopilot was not used at the times of unintended acceleration. Had submitted questions and service requests to Tesla. Unfortunately, Tesla did not provide any feedback or perform any service related to these issues.

Manufacturer: TESLA
Mfg Campaign: 11563066
Notice Date: Jan 2, 2024
Recall Date: Jan 2, 2024
Tesla, Inc.
Campaign: 11562898 Other
Jan 1, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

I experienced so called Phantom braking several times. First time it happened i wasn't aware about this and look up online and realized that this is a known problem and Tesla is aware of this. It is a safety issue when traveling on highway the vehicle unexpectedly slows down by about 20-30 mph. I complained to Tesla but they only gave me generic answer w/o any solution and plans to fix the problem. I noticed that Phantom braking happening mostly when i'm passing the big semi's, but not always. I have to always be on alert and make sure nobody follows me too close.

Corrective Action:

I experienced so called Phantom braking several times. First time it happened i wasn't aware about this and look up online and realized that this is a known problem and Tesla is aware of this. It is a safety issue when traveling on highway the vehicle unexpectedly slows down by about 20-30 mph. I complained to Tesla but they only gave me generic answer w/o any solution and plans to fix the problem. I noticed that Phantom braking happening mostly when i'm passing the big semi's, but not always. I have to always be on alert and make sure nobody follows me too close.

Additional Notes:

I experienced so called Phantom braking several times. First time it happened i wasn't aware about this and look up online and realized that this is a known problem and Tesla is aware of this. It is a safety issue when traveling on highway the vehicle unexpectedly slows down by about 20-30 mph. I complained to Tesla but they only gave me generic answer w/o any solution and plans to fix the problem. I noticed that Phantom braking happening mostly when i'm passing the big semi's, but not always. I have to always be on alert and make sure nobody follows me too close.

Manufacturer: TESLA
Mfg Campaign: 11562898
Notice Date: Jan 1, 2024
Recall Date: Jan 1, 2024
Tesla, Inc.
Campaign: 11562923 Other
Jan 1, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

The Auto Wiper system doesn't work properly. Sometimes, The wiper blade start running randomly at the sunny day. That wouldn't be a big concern but they fail to run when it is raining. I have to manually override them when it is almost impossible to see anything through the windshield. After manual "push" they appears to be working reasonably for a some time but than start running at the max speed when it is barley raining. I complained to Tesla but they gave me a generic answer that this is a Beta version of the new technology and will be improved. My old vehicles don't have this problems with the old technologies. I think this is a safety concern as changing wipers speed can be done on the screen and for that the driver has to take their eyes off the road.

Corrective Action:

The Auto Wiper system doesn't work properly. Sometimes, The wiper blade start running randomly at the sunny day. That wouldn't be a big concern but they fail to run when it is raining. I have to manually override them when it is almost impossible to see anything through the windshield. After manual "push" they appears to be working reasonably for a some time but than start running at the max speed when it is barley raining. I complained to Tesla but they gave me a generic answer that this is a Beta version of the new technology and will be improved. My old vehicles don't have this problems with the old technologies. I think this is a safety concern as changing wipers speed can be done on the screen and for that the driver has to take their eyes off the road.

Additional Notes:

The Auto Wiper system doesn't work properly. Sometimes, The wiper blade start running randomly at the sunny day. That wouldn't be a big concern but they fail to run when it is raining. I have to manually override them when it is almost impossible to see anything through the windshield. After manual "push" they appears to be working reasonably for a some time but than start running at the max speed when it is barley raining. I complained to Tesla but they gave me a generic answer that this is a Beta version of the new technology and will be improved. My old vehicles don't have this problems with the old technologies. I think this is a safety concern as changing wipers speed can be done on the screen and for that the driver has to take their eyes off the road.

Manufacturer: TESLA
Mfg Campaign: 11562923
Notice Date: Jan 1, 2024
Recall Date: Jan 1, 2024
Tesla, Inc.
Campaign: 11562774 Other
Dec 30, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Automatic Emergency Braking caused the vehicle's speed to suddenly decrease by more than 40 MPH when traveling at highway speed (75 MPH) on a multiple lane interstate highway. Cars located behind our vehicle in the same lane had to take emergency evasive action to avoid rear-ending our vehicle. There was no obstacle in front of our vehicle that should have activated the AEB system. The incident occurred suddenly, spontaneously, and without any visual or audible warnings.

Corrective Action:

Automatic Emergency Braking caused the vehicle's speed to suddenly decrease by more than 40 MPH when traveling at highway speed (75 MPH) on a multiple lane interstate highway. Cars located behind our vehicle in the same lane had to take emergency evasive action to avoid rear-ending our vehicle. There was no obstacle in front of our vehicle that should have activated the AEB system. The incident occurred suddenly, spontaneously, and without any visual or audible warnings.

Additional Notes:

Automatic Emergency Braking caused the vehicle's speed to suddenly decrease by more than 40 MPH when traveling at highway speed (75 MPH) on a multiple lane interstate highway. Cars located behind our vehicle in the same lane had to take emergency evasive action to avoid rear-ending our vehicle. There was no obstacle in front of our vehicle that should have activated the AEB system. The incident occurred suddenly, spontaneously, and without any visual or audible warnings.

Manufacturer: TESLA
Mfg Campaign: 11562774
Notice Date: Dec 30, 2023
Recall Date: Dec 30, 2023
Tesla, Inc.
Campaign: 11562479 Other
Dec 29, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The driver's side mirror vibrates when in movement making it nearly impossible to see anything with it. I have tried to get it repaired but Tesla has stated that "there is no update on this. The concern arose earlier this year for new delivery Model Y's. For right now, we know Tesla is in the middle of creating a new part but there is no update on when it will become available for replacement at this time." It appears that many are complaining about the uselessness of the mirrors and the unresponsiveness to Tesla on this issue. The car was delivered with this issue but I was told that Tesla is working on this.

Corrective Action:

The driver's side mirror vibrates when in movement making it nearly impossible to see anything with it. I have tried to get it repaired but Tesla has stated that "there is no update on this. The concern arose earlier this year for new delivery Model Y's. For right now, we know Tesla is in the middle of creating a new part but there is no update on when it will become available for replacement at this time." It appears that many are complaining about the uselessness of the mirrors and the unresponsiveness to Tesla on this issue. The car was delivered with this issue but I was told that Tesla is working on this.

Additional Notes:

The driver's side mirror vibrates when in movement making it nearly impossible to see anything with it. I have tried to get it repaired but Tesla has stated that "there is no update on this. The concern arose earlier this year for new delivery Model Y's. For right now, we know Tesla is in the middle of creating a new part but there is no update on when it will become available for replacement at this time." It appears that many are complaining about the uselessness of the mirrors and the unresponsiveness to Tesla on this issue. The car was delivered with this issue but I was told that Tesla is working on this.

Manufacturer: TESLA
Mfg Campaign: 11562479
Notice Date: Dec 29, 2023
Recall Date: Dec 29, 2023
Tesla, Inc.
Campaign: 11562592 Other
Dec 29, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I am writing to express my dissatisfaction with my new Tesla Model Y RWD, which I received on December 3, 2023. I have encountered two major issues with the vehicle and the customer service. First, I was promised by Tesla representatives that I would receive six months of free Supercharging after delivery, as part of a referral program. However, this offer has not been activated yet. When I contacted Tesla, one of the supervisors told me that I was not eligible for this offer, because I placed my order on September 23, before the program started. This is unacceptable, as I was assured multiple times by Tesla agents that they would honor the offer and match it before delivery. I also offered to take back my self-driving capability which is available to me for free for the first 3 months. Second, I have experienced serious problems with the auto-pilot feature of the vehicle. I have used it four times briefly in the last month, and every time the car slowed down significantly when it was supposed to cruise at 50 mph. Twice, I had to avoid rear collisions by pressing the accelerator or the brakes. I reported these incidents to Tesla through the app, but I have not received any response or explanation. The most alarming event occurred on December 26, when I was with my family on a return trip from IKEA in Woodbridge, VA. The weather was bad and the Tesla suddenly stopped on the road. I suspect that the front camera falsely detected an obstacle and caused the car to brake abruptly. These issues are not only frustrating, but also dangerous and potentially life-threatening. I am very disappointed with the quality and performance of the Tesla Model Y, as well as the lack of customer support and accountability. I request that Tesla either provide me with a satisfactory solution or compensate me for the inconvenience and risk that I have endured. I have a legal background and I am aware of my rights and remedies under the Lemon Law and other consumer protection laws.

Corrective Action:

I am writing to express my dissatisfaction with my new Tesla Model Y RWD, which I received on December 3, 2023. I have encountered two major issues with the vehicle and the customer service. First, I was promised by Tesla representatives that I would receive six months of free Supercharging after delivery, as part of a referral program. However, this offer has not been activated yet. When I contacted Tesla, one of the supervisors told me that I was not eligible for this offer, because I placed my order on September 23, before the program started. This is unacceptable, as I was assured multiple times by Tesla agents that they would honor the offer and match it before delivery. I also offered to take back my self-driving capability which is available to me for free for the first 3 months. Second, I have experienced serious problems with the auto-pilot feature of the vehicle. I have used it four times briefly in the last month, and every time the car slowed down significantly when it was supposed to cruise at 50 mph. Twice, I had to avoid rear collisions by pressing the accelerator or the brakes. I reported these incidents to Tesla through the app, but I have not received any response or explanation. The most alarming event occurred on December 26, when I was with my family on a return trip from IKEA in Woodbridge, VA. The weather was bad and the Tesla suddenly stopped on the road. I suspect that the front camera falsely detected an obstacle and caused the car to brake abruptly. These issues are not only frustrating, but also dangerous and potentially life-threatening. I am very disappointed with the quality and performance of the Tesla Model Y, as well as the lack of customer support and accountability. I request that Tesla either provide me with a satisfactory solution or compensate me for the inconvenience and risk that I have endured. I have a legal background and I am aware of my rights and remedies under the Lemon Law and other consumer protection laws.

Additional Notes:

I am writing to express my dissatisfaction with my new Tesla Model Y RWD, which I received on December 3, 2023. I have encountered two major issues with the vehicle and the customer service. First, I was promised by Tesla representatives that I would receive six months of free Supercharging after delivery, as part of a referral program. However, this offer has not been activated yet. When I contacted Tesla, one of the supervisors told me that I was not eligible for this offer, because I placed my order on September 23, before the program started. This is unacceptable, as I was assured multiple times by Tesla agents that they would honor the offer and match it before delivery. I also offered to take back my self-driving capability which is available to me for free for the first 3 months. Second, I have experienced serious problems with the auto-pilot feature of the vehicle. I have used it four times briefly in the last month, and every time the car slowed down significantly when it was supposed to cruise at 50 mph. Twice, I had to avoid rear collisions by pressing the accelerator or the brakes. I reported these incidents to Tesla through the app, but I have not received any response or explanation. The most alarming event occurred on December 26, when I was with my family on a return trip from IKEA in Woodbridge, VA. The weather was bad and the Tesla suddenly stopped on the road. I suspect that the front camera falsely detected an obstacle and caused the car to brake abruptly. These issues are not only frustrating, but also dangerous and potentially life-threatening. I am very disappointed with the quality and performance of the Tesla Model Y, as well as the lack of customer support and accountability. I request that Tesla either provide me with a satisfactory solution or compensate me for the inconvenience and risk that I have endured. I have a legal background and I am aware of my rights and remedies under the Lemon Law and other consumer protection laws.

Manufacturer: TESLA
Mfg Campaign: 11562592
Notice Date: Dec 29, 2023
Recall Date: Dec 29, 2023
Tesla, Inc.
Campaign: 11562592 Other
Dec 29, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

I am writing to express my dissatisfaction with my new Tesla Model Y RWD, which I received on December 3, 2023. I have encountered two major issues with the vehicle and the customer service. First, I was promised by Tesla representatives that I would receive six months of free Supercharging after delivery, as part of a referral program. However, this offer has not been activated yet. When I contacted Tesla, one of the supervisors told me that I was not eligible for this offer, because I placed my order on September 23, before the program started. This is unacceptable, as I was assured multiple times by Tesla agents that they would honor the offer and match it before delivery. I also offered to take back my self-driving capability which is available to me for free for the first 3 months. Second, I have experienced serious problems with the auto-pilot feature of the vehicle. I have used it four times briefly in the last month, and every time the car slowed down significantly when it was supposed to cruise at 50 mph. Twice, I had to avoid rear collisions by pressing the accelerator or the brakes. I reported these incidents to Tesla through the app, but I have not received any response or explanation. The most alarming event occurred on December 26, when I was with my family on a return trip from IKEA in Woodbridge, VA. The weather was bad and the Tesla suddenly stopped on the road. I suspect that the front camera falsely detected an obstacle and caused the car to brake abruptly. These issues are not only frustrating, but also dangerous and potentially life-threatening. I am very disappointed with the quality and performance of the Tesla Model Y, as well as the lack of customer support and accountability. I request that Tesla either provide me with a satisfactory solution or compensate me for the inconvenience and risk that I have endured. I have a legal background and I am aware of my rights and remedies under the Lemon Law and other consumer protection laws.

Corrective Action:

I am writing to express my dissatisfaction with my new Tesla Model Y RWD, which I received on December 3, 2023. I have encountered two major issues with the vehicle and the customer service. First, I was promised by Tesla representatives that I would receive six months of free Supercharging after delivery, as part of a referral program. However, this offer has not been activated yet. When I contacted Tesla, one of the supervisors told me that I was not eligible for this offer, because I placed my order on September 23, before the program started. This is unacceptable, as I was assured multiple times by Tesla agents that they would honor the offer and match it before delivery. I also offered to take back my self-driving capability which is available to me for free for the first 3 months. Second, I have experienced serious problems with the auto-pilot feature of the vehicle. I have used it four times briefly in the last month, and every time the car slowed down significantly when it was supposed to cruise at 50 mph. Twice, I had to avoid rear collisions by pressing the accelerator or the brakes. I reported these incidents to Tesla through the app, but I have not received any response or explanation. The most alarming event occurred on December 26, when I was with my family on a return trip from IKEA in Woodbridge, VA. The weather was bad and the Tesla suddenly stopped on the road. I suspect that the front camera falsely detected an obstacle and caused the car to brake abruptly. These issues are not only frustrating, but also dangerous and potentially life-threatening. I am very disappointed with the quality and performance of the Tesla Model Y, as well as the lack of customer support and accountability. I request that Tesla either provide me with a satisfactory solution or compensate me for the inconvenience and risk that I have endured. I have a legal background and I am aware of my rights and remedies under the Lemon Law and other consumer protection laws.

Additional Notes:

I am writing to express my dissatisfaction with my new Tesla Model Y RWD, which I received on December 3, 2023. I have encountered two major issues with the vehicle and the customer service. First, I was promised by Tesla representatives that I would receive six months of free Supercharging after delivery, as part of a referral program. However, this offer has not been activated yet. When I contacted Tesla, one of the supervisors told me that I was not eligible for this offer, because I placed my order on September 23, before the program started. This is unacceptable, as I was assured multiple times by Tesla agents that they would honor the offer and match it before delivery. I also offered to take back my self-driving capability which is available to me for free for the first 3 months. Second, I have experienced serious problems with the auto-pilot feature of the vehicle. I have used it four times briefly in the last month, and every time the car slowed down significantly when it was supposed to cruise at 50 mph. Twice, I had to avoid rear collisions by pressing the accelerator or the brakes. I reported these incidents to Tesla through the app, but I have not received any response or explanation. The most alarming event occurred on December 26, when I was with my family on a return trip from IKEA in Woodbridge, VA. The weather was bad and the Tesla suddenly stopped on the road. I suspect that the front camera falsely detected an obstacle and caused the car to brake abruptly. These issues are not only frustrating, but also dangerous and potentially life-threatening. I am very disappointed with the quality and performance of the Tesla Model Y, as well as the lack of customer support and accountability. I request that Tesla either provide me with a satisfactory solution or compensate me for the inconvenience and risk that I have endured. I have a legal background and I am aware of my rights and remedies under the Lemon Law and other consumer protection laws.

Manufacturer: TESLA
Mfg Campaign: 11562592
Notice Date: Dec 29, 2023
Recall Date: Dec 29, 2023
Tesla, Inc.
Campaign: 11562592 Other
Dec 29, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I am writing to express my dissatisfaction with my new Tesla Model Y RWD, which I received on December 3, 2023. I have encountered two major issues with the vehicle and the customer service. First, I was promised by Tesla representatives that I would receive six months of free Supercharging after delivery, as part of a referral program. However, this offer has not been activated yet. When I contacted Tesla, one of the supervisors told me that I was not eligible for this offer, because I placed my order on September 23, before the program started. This is unacceptable, as I was assured multiple times by Tesla agents that they would honor the offer and match it before delivery. I also offered to take back my self-driving capability which is available to me for free for the first 3 months. Second, I have experienced serious problems with the auto-pilot feature of the vehicle. I have used it four times briefly in the last month, and every time the car slowed down significantly when it was supposed to cruise at 50 mph. Twice, I had to avoid rear collisions by pressing the accelerator or the brakes. I reported these incidents to Tesla through the app, but I have not received any response or explanation. The most alarming event occurred on December 26, when I was with my family on a return trip from IKEA in Woodbridge, VA. The weather was bad and the Tesla suddenly stopped on the road. I suspect that the front camera falsely detected an obstacle and caused the car to brake abruptly. These issues are not only frustrating, but also dangerous and potentially life-threatening. I am very disappointed with the quality and performance of the Tesla Model Y, as well as the lack of customer support and accountability. I request that Tesla either provide me with a satisfactory solution or compensate me for the inconvenience and risk that I have endured. I have a legal background and I am aware of my rights and remedies under the Lemon Law and other consumer protection laws.

Corrective Action:

I am writing to express my dissatisfaction with my new Tesla Model Y RWD, which I received on December 3, 2023. I have encountered two major issues with the vehicle and the customer service. First, I was promised by Tesla representatives that I would receive six months of free Supercharging after delivery, as part of a referral program. However, this offer has not been activated yet. When I contacted Tesla, one of the supervisors told me that I was not eligible for this offer, because I placed my order on September 23, before the program started. This is unacceptable, as I was assured multiple times by Tesla agents that they would honor the offer and match it before delivery. I also offered to take back my self-driving capability which is available to me for free for the first 3 months. Second, I have experienced serious problems with the auto-pilot feature of the vehicle. I have used it four times briefly in the last month, and every time the car slowed down significantly when it was supposed to cruise at 50 mph. Twice, I had to avoid rear collisions by pressing the accelerator or the brakes. I reported these incidents to Tesla through the app, but I have not received any response or explanation. The most alarming event occurred on December 26, when I was with my family on a return trip from IKEA in Woodbridge, VA. The weather was bad and the Tesla suddenly stopped on the road. I suspect that the front camera falsely detected an obstacle and caused the car to brake abruptly. These issues are not only frustrating, but also dangerous and potentially life-threatening. I am very disappointed with the quality and performance of the Tesla Model Y, as well as the lack of customer support and accountability. I request that Tesla either provide me with a satisfactory solution or compensate me for the inconvenience and risk that I have endured. I have a legal background and I am aware of my rights and remedies under the Lemon Law and other consumer protection laws.

Additional Notes:

I am writing to express my dissatisfaction with my new Tesla Model Y RWD, which I received on December 3, 2023. I have encountered two major issues with the vehicle and the customer service. First, I was promised by Tesla representatives that I would receive six months of free Supercharging after delivery, as part of a referral program. However, this offer has not been activated yet. When I contacted Tesla, one of the supervisors told me that I was not eligible for this offer, because I placed my order on September 23, before the program started. This is unacceptable, as I was assured multiple times by Tesla agents that they would honor the offer and match it before delivery. I also offered to take back my self-driving capability which is available to me for free for the first 3 months. Second, I have experienced serious problems with the auto-pilot feature of the vehicle. I have used it four times briefly in the last month, and every time the car slowed down significantly when it was supposed to cruise at 50 mph. Twice, I had to avoid rear collisions by pressing the accelerator or the brakes. I reported these incidents to Tesla through the app, but I have not received any response or explanation. The most alarming event occurred on December 26, when I was with my family on a return trip from IKEA in Woodbridge, VA. The weather was bad and the Tesla suddenly stopped on the road. I suspect that the front camera falsely detected an obstacle and caused the car to brake abruptly. These issues are not only frustrating, but also dangerous and potentially life-threatening. I am very disappointed with the quality and performance of the Tesla Model Y, as well as the lack of customer support and accountability. I request that Tesla either provide me with a satisfactory solution or compensate me for the inconvenience and risk that I have endured. I have a legal background and I am aware of my rights and remedies under the Lemon Law and other consumer protection laws.

Manufacturer: TESLA
Mfg Campaign: 11562592
Notice Date: Dec 29, 2023
Recall Date: Dec 29, 2023
Tesla, Inc.
Campaign: 11562374 Other
Dec 28, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

This is to inform you of the incomplete tow package that Tesla sells/installs as a factory option on Model Y and Model 3 vehicles. The 12 volt auxiliary power pin on the standardized 7 pin trailer wiring plug/outlet is non-functional, and this can pose a significant hazard to the vehicle, other vehicle, and surroundings when trailers equipped with electric brakes are towed. The hazard is that certain weight ranges of trailers are required to have electric trailer brakes and, in case the trailer breaks away from the tow vehicle, the trailer is required to have a built-in battery that provides the power to actuate the brakes. This battery gets recharged ONLY when it is plugged into a tow vehicle, and it gets its recharging current from the 12 volt auxiliary power pin which Tesla has delivered without any power whatsoever being supplied. The hazard: Anyone using a Tesla Model Y or 3 to tow a trailer with electric brakes will NEVER be getting the trailer's battery recharged. Once the trailer battery goes flat there will be NO EMERGENCY BRAKE ACTIVATION if the trailer detaches from the tow vehicle. My understanding is that when Tesla switched from a standard 12v lead-acid battery to a 16 volt lithium battery it became necessary to include an electrical component to reduce the voltage to 12 volts which has been the automotive standard for decades. Tesla did NOT provide this component to provide 12 volts to the trailer outlet's Auxiliary Power pin - instead, they just left it dead. Tesla made this change in the spring of 2022. People immediately noticed and asked for a fix, to which Tesla replied that it would be coming "soon". My August 2023 build Model Y has the dead Aux Power pin, and when I submitted a warranty claim they replied that the fix for it would be available "soon". Tesla has been selling this incomplete, hazardous tow package for a year and a half with the promised fix nowhere in sight.

Corrective Action:

This is to inform you of the incomplete tow package that Tesla sells/installs as a factory option on Model Y and Model 3 vehicles. The 12 volt auxiliary power pin on the standardized 7 pin trailer wiring plug/outlet is non-functional, and this can pose a significant hazard to the vehicle, other vehicle, and surroundings when trailers equipped with electric brakes are towed. The hazard is that certain weight ranges of trailers are required to have electric trailer brakes and, in case the trailer breaks away from the tow vehicle, the trailer is required to have a built-in battery that provides the power to actuate the brakes. This battery gets recharged ONLY when it is plugged into a tow vehicle, and it gets its recharging current from the 12 volt auxiliary power pin which Tesla has delivered without any power whatsoever being supplied. The hazard: Anyone using a Tesla Model Y or 3 to tow a trailer with electric brakes will NEVER be getting the trailer's battery recharged. Once the trailer battery goes flat there will be NO EMERGENCY BRAKE ACTIVATION if the trailer detaches from the tow vehicle. My understanding is that when Tesla switched from a standard 12v lead-acid battery to a 16 volt lithium battery it became necessary to include an electrical component to reduce the voltage to 12 volts which has been the automotive standard for decades. Tesla did NOT provide this component to provide 12 volts to the trailer outlet's Auxiliary Power pin - instead, they just left it dead. Tesla made this change in the spring of 2022. People immediately noticed and asked for a fix, to which Tesla replied that it would be coming "soon". My August 2023 build Model Y has the dead Aux Power pin, and when I submitted a warranty claim they replied that the fix for it would be available "soon". Tesla has been selling this incomplete, hazardous tow package for a year and a half with the promised fix nowhere in sight.

Additional Notes:

This is to inform you of the incomplete tow package that Tesla sells/installs as a factory option on Model Y and Model 3 vehicles. The 12 volt auxiliary power pin on the standardized 7 pin trailer wiring plug/outlet is non-functional, and this can pose a significant hazard to the vehicle, other vehicle, and surroundings when trailers equipped with electric brakes are towed. The hazard is that certain weight ranges of trailers are required to have electric trailer brakes and, in case the trailer breaks away from the tow vehicle, the trailer is required to have a built-in battery that provides the power to actuate the brakes. This battery gets recharged ONLY when it is plugged into a tow vehicle, and it gets its recharging current from the 12 volt auxiliary power pin which Tesla has delivered without any power whatsoever being supplied. The hazard: Anyone using a Tesla Model Y or 3 to tow a trailer with electric brakes will NEVER be getting the trailer's battery recharged. Once the trailer battery goes flat there will be NO EMERGENCY BRAKE ACTIVATION if the trailer detaches from the tow vehicle. My understanding is that when Tesla switched from a standard 12v lead-acid battery to a 16 volt lithium battery it became necessary to include an electrical component to reduce the voltage to 12 volts which has been the automotive standard for decades. Tesla did NOT provide this component to provide 12 volts to the trailer outlet's Auxiliary Power pin - instead, they just left it dead. Tesla made this change in the spring of 2022. People immediately noticed and asked for a fix, to which Tesla replied that it would be coming "soon". My August 2023 build Model Y has the dead Aux Power pin, and when I submitted a warranty claim they replied that the fix for it would be available "soon". Tesla has been selling this incomplete, hazardous tow package for a year and a half with the promised fix nowhere in sight.

Manufacturer: TESLA
Mfg Campaign: 11562374
Notice Date: Dec 28, 2023
Recall Date: Dec 28, 2023
Tesla, Inc.
Campaign: 11562189 Other
Dec 27, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

I was driving in left lane of highway at night with cruise control engaged, traveling 70mph. Autopilot was NOT engaged - only the Traffic-Aware Cruise Control. I turned on my right turn signal to change lanes. At the same time a car came up behind me in the left lane and was tailgating me. As I began my lane change, my Tesla did a hard brake that slowed it down considerably and was not initiated by me. I had to accelerate hard to recover, and don’t know how the car behind me didn’t rear end me. There were no cars close ahead of me in any of the lanes. There was no warning displayed or sounded by my car. This vehicle had done the same thing more than once in the days prior to this incident, but in less dangerous situations and in the daytime. The car has not been seen by any service center, but I will be reporting the malfunction to Tesla. The car is new and had been on the road 12 days when this incident occurred.

Corrective Action:

I was driving in left lane of highway at night with cruise control engaged, traveling 70mph. Autopilot was NOT engaged - only the Traffic-Aware Cruise Control. I turned on my right turn signal to change lanes. At the same time a car came up behind me in the left lane and was tailgating me. As I began my lane change, my Tesla did a hard brake that slowed it down considerably and was not initiated by me. I had to accelerate hard to recover, and don’t know how the car behind me didn’t rear end me. There were no cars close ahead of me in any of the lanes. There was no warning displayed or sounded by my car. This vehicle had done the same thing more than once in the days prior to this incident, but in less dangerous situations and in the daytime. The car has not been seen by any service center, but I will be reporting the malfunction to Tesla. The car is new and had been on the road 12 days when this incident occurred.

Additional Notes:

I was driving in left lane of highway at night with cruise control engaged, traveling 70mph. Autopilot was NOT engaged - only the Traffic-Aware Cruise Control. I turned on my right turn signal to change lanes. At the same time a car came up behind me in the left lane and was tailgating me. As I began my lane change, my Tesla did a hard brake that slowed it down considerably and was not initiated by me. I had to accelerate hard to recover, and don’t know how the car behind me didn’t rear end me. There were no cars close ahead of me in any of the lanes. There was no warning displayed or sounded by my car. This vehicle had done the same thing more than once in the days prior to this incident, but in less dangerous situations and in the daytime. The car has not been seen by any service center, but I will be reporting the malfunction to Tesla. The car is new and had been on the road 12 days when this incident occurred.

Manufacturer: TESLA
Mfg Campaign: 11562189
Notice Date: Dec 27, 2023
Recall Date: Dec 27, 2023
Tesla, Inc.
Campaign: 11562189 Other
Dec 27, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I was driving in left lane of highway at night with cruise control engaged, traveling 70mph. Autopilot was NOT engaged - only the Traffic-Aware Cruise Control. I turned on my right turn signal to change lanes. At the same time a car came up behind me in the left lane and was tailgating me. As I began my lane change, my Tesla did a hard brake that slowed it down considerably and was not initiated by me. I had to accelerate hard to recover, and don’t know how the car behind me didn’t rear end me. There were no cars close ahead of me in any of the lanes. There was no warning displayed or sounded by my car. This vehicle had done the same thing more than once in the days prior to this incident, but in less dangerous situations and in the daytime. The car has not been seen by any service center, but I will be reporting the malfunction to Tesla. The car is new and had been on the road 12 days when this incident occurred.

Corrective Action:

I was driving in left lane of highway at night with cruise control engaged, traveling 70mph. Autopilot was NOT engaged - only the Traffic-Aware Cruise Control. I turned on my right turn signal to change lanes. At the same time a car came up behind me in the left lane and was tailgating me. As I began my lane change, my Tesla did a hard brake that slowed it down considerably and was not initiated by me. I had to accelerate hard to recover, and don’t know how the car behind me didn’t rear end me. There were no cars close ahead of me in any of the lanes. There was no warning displayed or sounded by my car. This vehicle had done the same thing more than once in the days prior to this incident, but in less dangerous situations and in the daytime. The car has not been seen by any service center, but I will be reporting the malfunction to Tesla. The car is new and had been on the road 12 days when this incident occurred.

Additional Notes:

I was driving in left lane of highway at night with cruise control engaged, traveling 70mph. Autopilot was NOT engaged - only the Traffic-Aware Cruise Control. I turned on my right turn signal to change lanes. At the same time a car came up behind me in the left lane and was tailgating me. As I began my lane change, my Tesla did a hard brake that slowed it down considerably and was not initiated by me. I had to accelerate hard to recover, and don’t know how the car behind me didn’t rear end me. There were no cars close ahead of me in any of the lanes. There was no warning displayed or sounded by my car. This vehicle had done the same thing more than once in the days prior to this incident, but in less dangerous situations and in the daytime. The car has not been seen by any service center, but I will be reporting the malfunction to Tesla. The car is new and had been on the road 12 days when this incident occurred.

Manufacturer: TESLA
Mfg Campaign: 11562189
Notice Date: Dec 27, 2023
Recall Date: Dec 27, 2023
Tesla, Inc.
Campaign: 11562189 Other
Dec 27, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

I was driving in left lane of highway at night with cruise control engaged, traveling 70mph. Autopilot was NOT engaged - only the Traffic-Aware Cruise Control. I turned on my right turn signal to change lanes. At the same time a car came up behind me in the left lane and was tailgating me. As I began my lane change, my Tesla did a hard brake that slowed it down considerably and was not initiated by me. I had to accelerate hard to recover, and don’t know how the car behind me didn’t rear end me. There were no cars close ahead of me in any of the lanes. There was no warning displayed or sounded by my car. This vehicle had done the same thing more than once in the days prior to this incident, but in less dangerous situations and in the daytime. The car has not been seen by any service center, but I will be reporting the malfunction to Tesla. The car is new and had been on the road 12 days when this incident occurred.

Corrective Action:

I was driving in left lane of highway at night with cruise control engaged, traveling 70mph. Autopilot was NOT engaged - only the Traffic-Aware Cruise Control. I turned on my right turn signal to change lanes. At the same time a car came up behind me in the left lane and was tailgating me. As I began my lane change, my Tesla did a hard brake that slowed it down considerably and was not initiated by me. I had to accelerate hard to recover, and don’t know how the car behind me didn’t rear end me. There were no cars close ahead of me in any of the lanes. There was no warning displayed or sounded by my car. This vehicle had done the same thing more than once in the days prior to this incident, but in less dangerous situations and in the daytime. The car has not been seen by any service center, but I will be reporting the malfunction to Tesla. The car is new and had been on the road 12 days when this incident occurred.

Additional Notes:

I was driving in left lane of highway at night with cruise control engaged, traveling 70mph. Autopilot was NOT engaged - only the Traffic-Aware Cruise Control. I turned on my right turn signal to change lanes. At the same time a car came up behind me in the left lane and was tailgating me. As I began my lane change, my Tesla did a hard brake that slowed it down considerably and was not initiated by me. I had to accelerate hard to recover, and don’t know how the car behind me didn’t rear end me. There were no cars close ahead of me in any of the lanes. There was no warning displayed or sounded by my car. This vehicle had done the same thing more than once in the days prior to this incident, but in less dangerous situations and in the daytime. The car has not been seen by any service center, but I will be reporting the malfunction to Tesla. The car is new and had been on the road 12 days when this incident occurred.

Manufacturer: TESLA
Mfg Campaign: 11562189
Notice Date: Dec 27, 2023
Recall Date: Dec 27, 2023
Tesla, Inc.
Campaign: 11561803 Other
Dec 26, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

I am writing to express my serious concerns regarding the safety of my Tesla vehicle following the latest software update 2023.44.30 after I learned that the changes imposed were after the campaign #23V-838. Prior to these alterations, I felt that my vehicle was safer, and the recent modifications have raised apprehensions about its overall safety performance. I have noticed that since the recent update, the frequency of beeping noises while driving and engaging auto pilot (the free built-in adaptive cruise control) has significantly increased during routine tasks such as adjusting the volume, changing music, or even turning the heat on or off. This heightened beeping is not only distracting but also induces stress and anxiety, creating an unnerving driving experience. It is my belief that the increased frequency of these beeping sounds may contribute to a less safe driving environment. I urge you to thoroughly investigate the impact of these audible alerts on driver concentration and overall safety. Your attention to both the safety features and the auditory aspects of these changes is crucial. I appreciate your prompt consideration and investigation into these issues for the well-being of Tesla vehicle owners. Sincerely,

Corrective Action:

I am writing to express my serious concerns regarding the safety of my Tesla vehicle following the latest software update 2023.44.30 after I learned that the changes imposed were after the campaign #23V-838. Prior to these alterations, I felt that my vehicle was safer, and the recent modifications have raised apprehensions about its overall safety performance. I have noticed that since the recent update, the frequency of beeping noises while driving and engaging auto pilot (the free built-in adaptive cruise control) has significantly increased during routine tasks such as adjusting the volume, changing music, or even turning the heat on or off. This heightened beeping is not only distracting but also induces stress and anxiety, creating an unnerving driving experience. It is my belief that the increased frequency of these beeping sounds may contribute to a less safe driving environment. I urge you to thoroughly investigate the impact of these audible alerts on driver concentration and overall safety. Your attention to both the safety features and the auditory aspects of these changes is crucial. I appreciate your prompt consideration and investigation into these issues for the well-being of Tesla vehicle owners. Sincerely,

Additional Notes:

I am writing to express my serious concerns regarding the safety of my Tesla vehicle following the latest software update 2023.44.30 after I learned that the changes imposed were after the campaign #23V-838. Prior to these alterations, I felt that my vehicle was safer, and the recent modifications have raised apprehensions about its overall safety performance. I have noticed that since the recent update, the frequency of beeping noises while driving and engaging auto pilot (the free built-in adaptive cruise control) has significantly increased during routine tasks such as adjusting the volume, changing music, or even turning the heat on or off. This heightened beeping is not only distracting but also induces stress and anxiety, creating an unnerving driving experience. It is my belief that the increased frequency of these beeping sounds may contribute to a less safe driving environment. I urge you to thoroughly investigate the impact of these audible alerts on driver concentration and overall safety. Your attention to both the safety features and the auditory aspects of these changes is crucial. I appreciate your prompt consideration and investigation into these issues for the well-being of Tesla vehicle owners. Sincerely,

Manufacturer: TESLA
Mfg Campaign: 11561803
Notice Date: Dec 26, 2023
Recall Date: Dec 26, 2023
Tesla, Inc.
Campaign: 11561840 Other
Dec 26, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

I am reporting a false/phantom Tesla forward collision warning took place on Dec 13, 2023 at midday at 12:22 PM ET, clear road conditions with no rain, snow or ice, clear visibility without any fog, while I was driving on Alder Woods Dr. at Fairfax, VA. Tesla's forward collision warning system issued a warning for a legally parked car on the street which didn't pose any safety threat. The system mistaken the parked car with a moving car on the road and issued a warning which caused a lot of anxiety and distraction on me and my passengers traveling with me in the car. I passed the parked car without any problem, so did many other drivers ahead and behind me. This incident clearly shows that Tesla's forward collision system is not accurate and it is creating a lot of problems.

Corrective Action:

I am reporting a false/phantom Tesla forward collision warning took place on Dec 13, 2023 at midday at 12:22 PM ET, clear road conditions with no rain, snow or ice, clear visibility without any fog, while I was driving on Alder Woods Dr. at Fairfax, VA. Tesla's forward collision warning system issued a warning for a legally parked car on the street which didn't pose any safety threat. The system mistaken the parked car with a moving car on the road and issued a warning which caused a lot of anxiety and distraction on me and my passengers traveling with me in the car. I passed the parked car without any problem, so did many other drivers ahead and behind me. This incident clearly shows that Tesla's forward collision system is not accurate and it is creating a lot of problems.

Additional Notes:

I am reporting a false/phantom Tesla forward collision warning took place on Dec 13, 2023 at midday at 12:22 PM ET, clear road conditions with no rain, snow or ice, clear visibility without any fog, while I was driving on Alder Woods Dr. at Fairfax, VA. Tesla's forward collision warning system issued a warning for a legally parked car on the street which didn't pose any safety threat. The system mistaken the parked car with a moving car on the road and issued a warning which caused a lot of anxiety and distraction on me and my passengers traveling with me in the car. I passed the parked car without any problem, so did many other drivers ahead and behind me. This incident clearly shows that Tesla's forward collision system is not accurate and it is creating a lot of problems.

Manufacturer: TESLA
Mfg Campaign: 11561840
Notice Date: Dec 26, 2023
Recall Date: Dec 26, 2023

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