Complaints & Recalls
Official Safety Recalls - Important!
34 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-32-001
Recall Date: May 30, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-13-001
Recall Date: Feb 27, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I engaged Tesla autopilot (FSD) as I left my house to pick up my son. The car started accelerating and swerved sharp left and ran over one of our neighbors' front yard leaving damages to their yard as well as my car. All 4 tires and wheels are damaged as it ran over the concrete curve and the front bumper of the car is damaged.
Corrective Action:
I engaged Tesla autopilot (FSD) as I left my house to pick up my son. The car started accelerating and swerved sharp left and ran over one of our neighbors' front yard leaving damages to their yard as well as my car. All 4 tires and wheels are damaged as it ran over the concrete curve and the front bumper of the car is damaged.
Additional Notes:
I engaged Tesla autopilot (FSD) as I left my house to pick up my son. The car started accelerating and swerved sharp left and ran over one of our neighbors' front yard leaving damages to their yard as well as my car. All 4 tires and wheels are damaged as it ran over the concrete curve and the front bumper of the car is damaged.
Mfg Campaign: 11613096
Recall Date: Sep 6, 2024
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On [XXX], traveling westbound from [XXX] on [XXX] using adaptive cruise control. Pick-up truck rapidly pulled up behind and cruise control shut off, stated "unavailable" and Tesla started to brake...manually overrode. Travelled another 1/4 mile and reengaged cruise control after pulling away from following pickup. Pickup caught up and cruise control shut off again. At 4-way stop on [XXX] , rechecked system and then headed for [XXX] on adaptive cruise control. Pickup came up again and cruise control shut off. At next intersection I turned right and pickup turned left...had "electronics" sign on side of truck. Not able to get full name. Question: Is there electronic systems "out there" that can take control of Tesla adaptive cruise controls? I tried to pass this on to Tesla, but wouldn't or couldn't take the above message. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], traveling westbound from [XXX] on [XXX] using adaptive cruise control. Pick-up truck rapidly pulled up behind and cruise control shut off, stated "unavailable" and Tesla started to brake...manually overrode. Travelled another 1/4 mile and reengaged cruise control after pulling away from following pickup. Pickup caught up and cruise control shut off again. At 4-way stop on [XXX] , rechecked system and then headed for [XXX] on adaptive cruise control. Pickup came up again and cruise control shut off. At next intersection I turned right and pickup turned left...had "electronics" sign on side of truck. Not able to get full name. Question: Is there electronic systems "out there" that can take control of Tesla adaptive cruise controls? I tried to pass this on to Tesla, but wouldn't or couldn't take the above message. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], traveling westbound from [XXX] on [XXX] using adaptive cruise control. Pick-up truck rapidly pulled up behind and cruise control shut off, stated "unavailable" and Tesla started to brake...manually overrode. Travelled another 1/4 mile and reengaged cruise control after pulling away from following pickup. Pickup caught up and cruise control shut off again. At 4-way stop on [XXX] , rechecked system and then headed for [XXX] on adaptive cruise control. Pickup came up again and cruise control shut off. At next intersection I turned right and pickup turned left...had "electronics" sign on side of truck. Not able to get full name. Question: Is there electronic systems "out there" that can take control of Tesla adaptive cruise controls? I tried to pass this on to Tesla, but wouldn't or couldn't take the above message. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11613148
Recall Date: Sep 6, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On [XXX], traveling westbound from [XXX] on [XXX] using adaptive cruise control. Pick-up truck rapidly pulled up behind and cruise control shut off, stated "unavailable" and Tesla started to brake...manually overrode. Travelled another 1/4 mile and reengaged cruise control after pulling away from following pickup. Pickup caught up and cruise control shut off again. At 4-way stop on [XXX] , rechecked system and then headed for [XXX] on adaptive cruise control. Pickup came up again and cruise control shut off. At next intersection I turned right and pickup turned left...had "electronics" sign on side of truck. Not able to get full name. Question: Is there electronic systems "out there" that can take control of Tesla adaptive cruise controls? I tried to pass this on to Tesla, but wouldn't or couldn't take the above message. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], traveling westbound from [XXX] on [XXX] using adaptive cruise control. Pick-up truck rapidly pulled up behind and cruise control shut off, stated "unavailable" and Tesla started to brake...manually overrode. Travelled another 1/4 mile and reengaged cruise control after pulling away from following pickup. Pickup caught up and cruise control shut off again. At 4-way stop on [XXX] , rechecked system and then headed for [XXX] on adaptive cruise control. Pickup came up again and cruise control shut off. At next intersection I turned right and pickup turned left...had "electronics" sign on side of truck. Not able to get full name. Question: Is there electronic systems "out there" that can take control of Tesla adaptive cruise controls? I tried to pass this on to Tesla, but wouldn't or couldn't take the above message. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], traveling westbound from [XXX] on [XXX] using adaptive cruise control. Pick-up truck rapidly pulled up behind and cruise control shut off, stated "unavailable" and Tesla started to brake...manually overrode. Travelled another 1/4 mile and reengaged cruise control after pulling away from following pickup. Pickup caught up and cruise control shut off again. At 4-way stop on [XXX] , rechecked system and then headed for [XXX] on adaptive cruise control. Pickup came up again and cruise control shut off. At next intersection I turned right and pickup turned left...had "electronics" sign on side of truck. Not able to get full name. Question: Is there electronic systems "out there" that can take control of Tesla adaptive cruise controls? I tried to pass this on to Tesla, but wouldn't or couldn't take the above message. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11613148
Recall Date: Sep 6, 2024
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Our cars suspension was replaced under warranty in October 2023 and by Aug 2024 it had failed again. Our tires have been ruined prematurely for the second time.
Corrective Action:
Our cars suspension was replaced under warranty in October 2023 and by Aug 2024 it had failed again. Our tires have been ruined prematurely for the second time.
Additional Notes:
Our cars suspension was replaced under warranty in October 2023 and by Aug 2024 it had failed again. Our tires have been ruined prematurely for the second time.
Mfg Campaign: 11610732
Recall Date: Aug 25, 2024
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Charge port didn't allow to latch the charge cable. So the car lost the ability to be charged. This failure first time happened in December 2023. A mobile service technician visited my home to look into it. He checked and was able to restore the working of latch again. He didn't replace any part. This problem again happened on a very hot day (above 43 degree C) on 4th July when me and my family were away from home and were routed to a fast charger which was more than 70 miles from my home. The battery at that time was showing only 35 miles range left. I was forced to drop my car in nearest service center which was closed due to 4th July. Me and my Family were stranded on the road in harsh temperature conditions. Some how I reached back home by alternate means. It took more than 5 days Service center touched the car and fixed the car. Per there report they replaced the charge port on my car. The problem happened again on July 29 but got resolved on its own. I visited Service center again on 15 August and was give a detailed form to fill up next time the problem happens. I was told that they will do some further diagnosis but they didn't even touched the car as the problem was not showing at that time. I have strong feeling that this problem can happen again and may leave me again stranded on road without any support. I have lost confidence to drive this car for longer distance where I may need to charge on the way. The issue happens without any warning and will show up right at the time when I have to charge it. I feel that this issue may leave me in a unsafe situation if I am at a remote place where the car looses the ability to be charged. I am not sure if this is the right forum to bring up this issue. Please feel free to direct me if this is not the right forum.
Corrective Action:
Charge port didn't allow to latch the charge cable. So the car lost the ability to be charged. This failure first time happened in December 2023. A mobile service technician visited my home to look into it. He checked and was able to restore the working of latch again. He didn't replace any part. This problem again happened on a very hot day (above 43 degree C) on 4th July when me and my family were away from home and were routed to a fast charger which was more than 70 miles from my home. The battery at that time was showing only 35 miles range left. I was forced to drop my car in nearest service center which was closed due to 4th July. Me and my Family were stranded on the road in harsh temperature conditions. Some how I reached back home by alternate means. It took more than 5 days Service center touched the car and fixed the car. Per there report they replaced the charge port on my car. The problem happened again on July 29 but got resolved on its own. I visited Service center again on 15 August and was give a detailed form to fill up next time the problem happens. I was told that they will do some further diagnosis but they didn't even touched the car as the problem was not showing at that time. I have strong feeling that this problem can happen again and may leave me again stranded on road without any support. I have lost confidence to drive this car for longer distance where I may need to charge on the way. The issue happens without any warning and will show up right at the time when I have to charge it. I feel that this issue may leave me in a unsafe situation if I am at a remote place where the car looses the ability to be charged. I am not sure if this is the right forum to bring up this issue. Please feel free to direct me if this is not the right forum.
Additional Notes:
Charge port didn't allow to latch the charge cable. So the car lost the ability to be charged. This failure first time happened in December 2023. A mobile service technician visited my home to look into it. He checked and was able to restore the working of latch again. He didn't replace any part. This problem again happened on a very hot day (above 43 degree C) on 4th July when me and my family were away from home and were routed to a fast charger which was more than 70 miles from my home. The battery at that time was showing only 35 miles range left. I was forced to drop my car in nearest service center which was closed due to 4th July. Me and my Family were stranded on the road in harsh temperature conditions. Some how I reached back home by alternate means. It took more than 5 days Service center touched the car and fixed the car. Per there report they replaced the charge port on my car. The problem happened again on July 29 but got resolved on its own. I visited Service center again on 15 August and was give a detailed form to fill up next time the problem happens. I was told that they will do some further diagnosis but they didn't even touched the car as the problem was not showing at that time. I have strong feeling that this problem can happen again and may leave me again stranded on road without any support. I have lost confidence to drive this car for longer distance where I may need to charge on the way. The issue happens without any warning and will show up right at the time when I have to charge it. I feel that this issue may leave me in a unsafe situation if I am at a remote place where the car looses the ability to be charged. I am not sure if this is the right forum to bring up this issue. Please feel free to direct me if this is not the right forum.
Mfg Campaign: 11610757
Recall Date: Aug 25, 2024
Tesla, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Charge port didn't allow to latch the charge cable. So the car lost the ability to be charged. This failure first time happened in December 2023. A mobile service technician visited my home to look into it. He checked and was able to restore the working of latch again. He didn't replace any part. This problem again happened on a very hot day (above 43 degree C) on 4th July when me and my family were away from home and were routed to a fast charger which was more than 70 miles from my home. The battery at that time was showing only 35 miles range left. I was forced to drop my car in nearest service center which was closed due to 4th July. Me and my Family were stranded on the road in harsh temperature conditions. Some how I reached back home by alternate means. It took more than 5 days Service center touched the car and fixed the car. Per there report they replaced the charge port on my car. The problem happened again on July 29 but got resolved on its own. I visited Service center again on 15 August and was give a detailed form to fill up next time the problem happens. I was told that they will do some further diagnosis but they didn't even touched the car as the problem was not showing at that time. I have strong feeling that this problem can happen again and may leave me again stranded on road without any support. I have lost confidence to drive this car for longer distance where I may need to charge on the way. The issue happens without any warning and will show up right at the time when I have to charge it. I feel that this issue may leave me in a unsafe situation if I am at a remote place where the car looses the ability to be charged. I am not sure if this is the right forum to bring up this issue. Please feel free to direct me if this is not the right forum.
Corrective Action:
Charge port didn't allow to latch the charge cable. So the car lost the ability to be charged. This failure first time happened in December 2023. A mobile service technician visited my home to look into it. He checked and was able to restore the working of latch again. He didn't replace any part. This problem again happened on a very hot day (above 43 degree C) on 4th July when me and my family were away from home and were routed to a fast charger which was more than 70 miles from my home. The battery at that time was showing only 35 miles range left. I was forced to drop my car in nearest service center which was closed due to 4th July. Me and my Family were stranded on the road in harsh temperature conditions. Some how I reached back home by alternate means. It took more than 5 days Service center touched the car and fixed the car. Per there report they replaced the charge port on my car. The problem happened again on July 29 but got resolved on its own. I visited Service center again on 15 August and was give a detailed form to fill up next time the problem happens. I was told that they will do some further diagnosis but they didn't even touched the car as the problem was not showing at that time. I have strong feeling that this problem can happen again and may leave me again stranded on road without any support. I have lost confidence to drive this car for longer distance where I may need to charge on the way. The issue happens without any warning and will show up right at the time when I have to charge it. I feel that this issue may leave me in a unsafe situation if I am at a remote place where the car looses the ability to be charged. I am not sure if this is the right forum to bring up this issue. Please feel free to direct me if this is not the right forum.
Additional Notes:
Charge port didn't allow to latch the charge cable. So the car lost the ability to be charged. This failure first time happened in December 2023. A mobile service technician visited my home to look into it. He checked and was able to restore the working of latch again. He didn't replace any part. This problem again happened on a very hot day (above 43 degree C) on 4th July when me and my family were away from home and were routed to a fast charger which was more than 70 miles from my home. The battery at that time was showing only 35 miles range left. I was forced to drop my car in nearest service center which was closed due to 4th July. Me and my Family were stranded on the road in harsh temperature conditions. Some how I reached back home by alternate means. It took more than 5 days Service center touched the car and fixed the car. Per there report they replaced the charge port on my car. The problem happened again on July 29 but got resolved on its own. I visited Service center again on 15 August and was give a detailed form to fill up next time the problem happens. I was told that they will do some further diagnosis but they didn't even touched the car as the problem was not showing at that time. I have strong feeling that this problem can happen again and may leave me again stranded on road without any support. I have lost confidence to drive this car for longer distance where I may need to charge on the way. The issue happens without any warning and will show up right at the time when I have to charge it. I feel that this issue may leave me in a unsafe situation if I am at a remote place where the car looses the ability to be charged. I am not sure if this is the right forum to bring up this issue. Please feel free to direct me if this is not the right forum.
Mfg Campaign: 11610757
Recall Date: Aug 25, 2024
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Tesla Model Y. The contact stated while driving 20-25 MPH, the hood unexpectedly opened, struck the windshield, and obstructed the visibility of the road. The contact was able to pull into a parking lot. The contact stated that while attempting to close the hood, he noticed that the hood struts were completely damaged. The contact removed the struts and closed the hood manually. The vehicle was taken to a Tesla Service Center, where the contact was informed that the vehicle data recorder was missing information on the failure. The Tesla Service Center replaced the windshield at the owner expense. The contact received notification of NHTSA Campaign Number: 24V554000 (Latches/Locks/Linkages, Electrical System); which the contact related to the failure. The Tesla Service Center informed the contact that the hood repair could not be covered under the recall because the failure could be related to an aftermarket accessory that the contact had installed on the hood. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 28,000.
Corrective Action:
The contact owns a 2022 Tesla Model Y. The contact stated while driving 20-25 MPH, the hood unexpectedly opened, struck the windshield, and obstructed the visibility of the road. The contact was able to pull into a parking lot. The contact stated that while attempting to close the hood, he noticed that the hood struts were completely damaged. The contact removed the struts and closed the hood manually. The vehicle was taken to a Tesla Service Center, where the contact was informed that the vehicle data recorder was missing information on the failure. The Tesla Service Center replaced the windshield at the owner expense. The contact received notification of NHTSA Campaign Number: 24V554000 (Latches/Locks/Linkages, Electrical System); which the contact related to the failure. The Tesla Service Center informed the contact that the hood repair could not be covered under the recall because the failure could be related to an aftermarket accessory that the contact had installed on the hood. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 28,000.
Additional Notes:
The contact owns a 2022 Tesla Model Y. The contact stated while driving 20-25 MPH, the hood unexpectedly opened, struck the windshield, and obstructed the visibility of the road. The contact was able to pull into a parking lot. The contact stated that while attempting to close the hood, he noticed that the hood struts were completely damaged. The contact removed the struts and closed the hood manually. The vehicle was taken to a Tesla Service Center, where the contact was informed that the vehicle data recorder was missing information on the failure. The Tesla Service Center replaced the windshield at the owner expense. The contact received notification of NHTSA Campaign Number: 24V554000 (Latches/Locks/Linkages, Electrical System); which the contact related to the failure. The Tesla Service Center informed the contact that the hood repair could not be covered under the recall because the failure could be related to an aftermarket accessory that the contact had installed on the hood. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 28,000.
Mfg Campaign: 11608709
Recall Date: Aug 15, 2024
Tesla, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2022 Tesla Model Y. The contact stated while driving 20-25 MPH, the hood unexpectedly opened, struck the windshield, and obstructed the visibility of the road. The contact was able to pull into a parking lot. The contact stated that while attempting to close the hood, he noticed that the hood struts were completely damaged. The contact removed the struts and closed the hood manually. The vehicle was taken to a Tesla Service Center, where the contact was informed that the vehicle data recorder was missing information on the failure. The Tesla Service Center replaced the windshield at the owner expense. The contact received notification of NHTSA Campaign Number: 24V554000 (Latches/Locks/Linkages, Electrical System); which the contact related to the failure. The Tesla Service Center informed the contact that the hood repair could not be covered under the recall because the failure could be related to an aftermarket accessory that the contact had installed on the hood. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 28,000.
Corrective Action:
The contact owns a 2022 Tesla Model Y. The contact stated while driving 20-25 MPH, the hood unexpectedly opened, struck the windshield, and obstructed the visibility of the road. The contact was able to pull into a parking lot. The contact stated that while attempting to close the hood, he noticed that the hood struts were completely damaged. The contact removed the struts and closed the hood manually. The vehicle was taken to a Tesla Service Center, where the contact was informed that the vehicle data recorder was missing information on the failure. The Tesla Service Center replaced the windshield at the owner expense. The contact received notification of NHTSA Campaign Number: 24V554000 (Latches/Locks/Linkages, Electrical System); which the contact related to the failure. The Tesla Service Center informed the contact that the hood repair could not be covered under the recall because the failure could be related to an aftermarket accessory that the contact had installed on the hood. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 28,000.
Additional Notes:
The contact owns a 2022 Tesla Model Y. The contact stated while driving 20-25 MPH, the hood unexpectedly opened, struck the windshield, and obstructed the visibility of the road. The contact was able to pull into a parking lot. The contact stated that while attempting to close the hood, he noticed that the hood struts were completely damaged. The contact removed the struts and closed the hood manually. The vehicle was taken to a Tesla Service Center, where the contact was informed that the vehicle data recorder was missing information on the failure. The Tesla Service Center replaced the windshield at the owner expense. The contact received notification of NHTSA Campaign Number: 24V554000 (Latches/Locks/Linkages, Electrical System); which the contact related to the failure. The Tesla Service Center informed the contact that the hood repair could not be covered under the recall because the failure could be related to an aftermarket accessory that the contact had installed on the hood. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 28,000.
Mfg Campaign: 11608709
Recall Date: Aug 15, 2024
Tesla, Inc.
Defect Description:
ENGINE
Potential Consequences:
On [XXX] we charged enough more than 80% limit to travel towards Knoxville . The vehicle indicated we have enough charge to reach Knoxville supercharger. Kindly note our vehicle has set like that it can’t go more than 80mph. While we’re closer to severville, the vehicle still indicated that I need to drive to Knoxville but indicated battery percentage will be -2% means we will not be able to drive safely and reach Knoxville supercharge as family and might be stranded in middle of night somewhere without any help and safety compromised. This is series issue in vehicle diagnostic and projection while driving it and trusting to take us to right place with proper guidance to supercharger availability. It created a great panic to our family in middle of night. This has to be investigated for misguiding the customers about mileage model-y can go and it’s capability to project supercharger availability to safely drive with family. We panicked and found out supercharger [XXX] in [XXX] in Sevierville that model-y will NOT route or guide us to get charged. This caused reliability and approvals to let such vehicle to be sold which can put everyone at risk. What if we didn’t find our self the charger and vehicle suddenly stopped in middle of traffic that could have caused accident or rear-ending. It’s serious safety issue that vehicle is not evaluating and projecting right information to travel on Road. I have taken pictures while this happened and can attach them. Also we all can witness evidence on this whole safety problem we experienced. Reporting this to ensure no other citizen should be put thru such safety issue on a vehicle that runs in American soil. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] we charged enough more than 80% limit to travel towards Knoxville . The vehicle indicated we have enough charge to reach Knoxville supercharger. Kindly note our vehicle has set like that it can’t go more than 80mph. While we’re closer to severville, the vehicle still indicated that I need to drive to Knoxville but indicated battery percentage will be -2% means we will not be able to drive safely and reach Knoxville supercharge as family and might be stranded in middle of night somewhere without any help and safety compromised. This is series issue in vehicle diagnostic and projection while driving it and trusting to take us to right place with proper guidance to supercharger availability. It created a great panic to our family in middle of night. This has to be investigated for misguiding the customers about mileage model-y can go and it’s capability to project supercharger availability to safely drive with family. We panicked and found out supercharger [XXX] in [XXX] in Sevierville that model-y will NOT route or guide us to get charged. This caused reliability and approvals to let such vehicle to be sold which can put everyone at risk. What if we didn’t find our self the charger and vehicle suddenly stopped in middle of traffic that could have caused accident or rear-ending. It’s serious safety issue that vehicle is not evaluating and projecting right information to travel on Road. I have taken pictures while this happened and can attach them. Also we all can witness evidence on this whole safety problem we experienced. Reporting this to ensure no other citizen should be put thru such safety issue on a vehicle that runs in American soil. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] we charged enough more than 80% limit to travel towards Knoxville . The vehicle indicated we have enough charge to reach Knoxville supercharger. Kindly note our vehicle has set like that it can’t go more than 80mph. While we’re closer to severville, the vehicle still indicated that I need to drive to Knoxville but indicated battery percentage will be -2% means we will not be able to drive safely and reach Knoxville supercharge as family and might be stranded in middle of night somewhere without any help and safety compromised. This is series issue in vehicle diagnostic and projection while driving it and trusting to take us to right place with proper guidance to supercharger availability. It created a great panic to our family in middle of night. This has to be investigated for misguiding the customers about mileage model-y can go and it’s capability to project supercharger availability to safely drive with family. We panicked and found out supercharger [XXX] in [XXX] in Sevierville that model-y will NOT route or guide us to get charged. This caused reliability and approvals to let such vehicle to be sold which can put everyone at risk. What if we didn’t find our self the charger and vehicle suddenly stopped in middle of traffic that could have caused accident or rear-ending. It’s serious safety issue that vehicle is not evaluating and projecting right information to travel on Road. I have taken pictures while this happened and can attach them. Also we all can witness evidence on this whole safety problem we experienced. Reporting this to ensure no other citizen should be put thru such safety issue on a vehicle that runs in American soil. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11607706
Recall Date: Aug 10, 2024
Tesla, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On [XXX] we charged enough more than 80% limit to travel towards Knoxville . The vehicle indicated we have enough charge to reach Knoxville supercharger. Kindly note our vehicle has set like that it can’t go more than 80mph. While we’re closer to severville, the vehicle still indicated that I need to drive to Knoxville but indicated battery percentage will be -2% means we will not be able to drive safely and reach Knoxville supercharge as family and might be stranded in middle of night somewhere without any help and safety compromised. This is series issue in vehicle diagnostic and projection while driving it and trusting to take us to right place with proper guidance to supercharger availability. It created a great panic to our family in middle of night. This has to be investigated for misguiding the customers about mileage model-y can go and it’s capability to project supercharger availability to safely drive with family. We panicked and found out supercharger [XXX] in [XXX] in Sevierville that model-y will NOT route or guide us to get charged. This caused reliability and approvals to let such vehicle to be sold which can put everyone at risk. What if we didn’t find our self the charger and vehicle suddenly stopped in middle of traffic that could have caused accident or rear-ending. It’s serious safety issue that vehicle is not evaluating and projecting right information to travel on Road. I have taken pictures while this happened and can attach them. Also we all can witness evidence on this whole safety problem we experienced. Reporting this to ensure no other citizen should be put thru such safety issue on a vehicle that runs in American soil. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] we charged enough more than 80% limit to travel towards Knoxville . The vehicle indicated we have enough charge to reach Knoxville supercharger. Kindly note our vehicle has set like that it can’t go more than 80mph. While we’re closer to severville, the vehicle still indicated that I need to drive to Knoxville but indicated battery percentage will be -2% means we will not be able to drive safely and reach Knoxville supercharge as family and might be stranded in middle of night somewhere without any help and safety compromised. This is series issue in vehicle diagnostic and projection while driving it and trusting to take us to right place with proper guidance to supercharger availability. It created a great panic to our family in middle of night. This has to be investigated for misguiding the customers about mileage model-y can go and it’s capability to project supercharger availability to safely drive with family. We panicked and found out supercharger [XXX] in [XXX] in Sevierville that model-y will NOT route or guide us to get charged. This caused reliability and approvals to let such vehicle to be sold which can put everyone at risk. What if we didn’t find our self the charger and vehicle suddenly stopped in middle of traffic that could have caused accident or rear-ending. It’s serious safety issue that vehicle is not evaluating and projecting right information to travel on Road. I have taken pictures while this happened and can attach them. Also we all can witness evidence on this whole safety problem we experienced. Reporting this to ensure no other citizen should be put thru such safety issue on a vehicle that runs in American soil. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] we charged enough more than 80% limit to travel towards Knoxville . The vehicle indicated we have enough charge to reach Knoxville supercharger. Kindly note our vehicle has set like that it can’t go more than 80mph. While we’re closer to severville, the vehicle still indicated that I need to drive to Knoxville but indicated battery percentage will be -2% means we will not be able to drive safely and reach Knoxville supercharge as family and might be stranded in middle of night somewhere without any help and safety compromised. This is series issue in vehicle diagnostic and projection while driving it and trusting to take us to right place with proper guidance to supercharger availability. It created a great panic to our family in middle of night. This has to be investigated for misguiding the customers about mileage model-y can go and it’s capability to project supercharger availability to safely drive with family. We panicked and found out supercharger [XXX] in [XXX] in Sevierville that model-y will NOT route or guide us to get charged. This caused reliability and approvals to let such vehicle to be sold which can put everyone at risk. What if we didn’t find our self the charger and vehicle suddenly stopped in middle of traffic that could have caused accident or rear-ending. It’s serious safety issue that vehicle is not evaluating and projecting right information to travel on Road. I have taken pictures while this happened and can attach them. Also we all can witness evidence on this whole safety problem we experienced. Reporting this to ensure no other citizen should be put thru such safety issue on a vehicle that runs in American soil. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11607706
Recall Date: Aug 10, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On [XXX] we charged enough more than 80% limit to travel towards Knoxville . The vehicle indicated we have enough charge to reach Knoxville supercharger. Kindly note our vehicle has set like that it can’t go more than 80mph. While we’re closer to severville, the vehicle still indicated that I need to drive to Knoxville but indicated battery percentage will be -2% means we will not be able to drive safely and reach Knoxville supercharge as family and might be stranded in middle of night somewhere without any help and safety compromised. This is series issue in vehicle diagnostic and projection while driving it and trusting to take us to right place with proper guidance to supercharger availability. It created a great panic to our family in middle of night. This has to be investigated for misguiding the customers about mileage model-y can go and it’s capability to project supercharger availability to safely drive with family. We panicked and found out supercharger [XXX] in [XXX] in Sevierville that model-y will NOT route or guide us to get charged. This caused reliability and approvals to let such vehicle to be sold which can put everyone at risk. What if we didn’t find our self the charger and vehicle suddenly stopped in middle of traffic that could have caused accident or rear-ending. It’s serious safety issue that vehicle is not evaluating and projecting right information to travel on Road. I have taken pictures while this happened and can attach them. Also we all can witness evidence on this whole safety problem we experienced. Reporting this to ensure no other citizen should be put thru such safety issue on a vehicle that runs in American soil. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] we charged enough more than 80% limit to travel towards Knoxville . The vehicle indicated we have enough charge to reach Knoxville supercharger. Kindly note our vehicle has set like that it can’t go more than 80mph. While we’re closer to severville, the vehicle still indicated that I need to drive to Knoxville but indicated battery percentage will be -2% means we will not be able to drive safely and reach Knoxville supercharge as family and might be stranded in middle of night somewhere without any help and safety compromised. This is series issue in vehicle diagnostic and projection while driving it and trusting to take us to right place with proper guidance to supercharger availability. It created a great panic to our family in middle of night. This has to be investigated for misguiding the customers about mileage model-y can go and it’s capability to project supercharger availability to safely drive with family. We panicked and found out supercharger [XXX] in [XXX] in Sevierville that model-y will NOT route or guide us to get charged. This caused reliability and approvals to let such vehicle to be sold which can put everyone at risk. What if we didn’t find our self the charger and vehicle suddenly stopped in middle of traffic that could have caused accident or rear-ending. It’s serious safety issue that vehicle is not evaluating and projecting right information to travel on Road. I have taken pictures while this happened and can attach them. Also we all can witness evidence on this whole safety problem we experienced. Reporting this to ensure no other citizen should be put thru such safety issue on a vehicle that runs in American soil. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] we charged enough more than 80% limit to travel towards Knoxville . The vehicle indicated we have enough charge to reach Knoxville supercharger. Kindly note our vehicle has set like that it can’t go more than 80mph. While we’re closer to severville, the vehicle still indicated that I need to drive to Knoxville but indicated battery percentage will be -2% means we will not be able to drive safely and reach Knoxville supercharge as family and might be stranded in middle of night somewhere without any help and safety compromised. This is series issue in vehicle diagnostic and projection while driving it and trusting to take us to right place with proper guidance to supercharger availability. It created a great panic to our family in middle of night. This has to be investigated for misguiding the customers about mileage model-y can go and it’s capability to project supercharger availability to safely drive with family. We panicked and found out supercharger [XXX] in [XXX] in Sevierville that model-y will NOT route or guide us to get charged. This caused reliability and approvals to let such vehicle to be sold which can put everyone at risk. What if we didn’t find our self the charger and vehicle suddenly stopped in middle of traffic that could have caused accident or rear-ending. It’s serious safety issue that vehicle is not evaluating and projecting right information to travel on Road. I have taken pictures while this happened and can attach them. Also we all can witness evidence on this whole safety problem we experienced. Reporting this to ensure no other citizen should be put thru such safety issue on a vehicle that runs in American soil. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11607706
Recall Date: Aug 10, 2024
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Tesla Model Y. The contact stated while the vehicle was parked in a parking lot, the Smart Summon feature was activated when suddenly the vehicle reversed, veered in its left direction, ran over the lane bumpers, and crashed into a handicap pole. The contact mentioned that he is handicapped and utilized the feature for his condition and it had never failed in the past. No warning lights were illuminated. A police report was not filed. The dealer was contacted, and the vehicle was not diagnosed or repaired however pending an appointment with the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 12,409.
Corrective Action:
The contact owns a 2022 Tesla Model Y. The contact stated while the vehicle was parked in a parking lot, the Smart Summon feature was activated when suddenly the vehicle reversed, veered in its left direction, ran over the lane bumpers, and crashed into a handicap pole. The contact mentioned that he is handicapped and utilized the feature for his condition and it had never failed in the past. No warning lights were illuminated. A police report was not filed. The dealer was contacted, and the vehicle was not diagnosed or repaired however pending an appointment with the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 12,409.
Additional Notes:
The contact owns a 2022 Tesla Model Y. The contact stated while the vehicle was parked in a parking lot, the Smart Summon feature was activated when suddenly the vehicle reversed, veered in its left direction, ran over the lane bumpers, and crashed into a handicap pole. The contact mentioned that he is handicapped and utilized the feature for his condition and it had never failed in the past. No warning lights were illuminated. A police report was not filed. The dealer was contacted, and the vehicle was not diagnosed or repaired however pending an appointment with the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 12,409.
Mfg Campaign: 11607101
Recall Date: Aug 7, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The front triple camera glass was found to be dirty on the interior part of the glass. I had alerts of camera blocked/blinded and also I had several instances of emergency corrective maneuvers including braking, lane assists and forward collision warnings. Tesla cleaned the interior of part of the glass.
Corrective Action:
The front triple camera glass was found to be dirty on the interior part of the glass. I had alerts of camera blocked/blinded and also I had several instances of emergency corrective maneuvers including braking, lane assists and forward collision warnings. Tesla cleaned the interior of part of the glass.
Additional Notes:
The front triple camera glass was found to be dirty on the interior part of the glass. I had alerts of camera blocked/blinded and also I had several instances of emergency corrective maneuvers including braking, lane assists and forward collision warnings. Tesla cleaned the interior of part of the glass.
Mfg Campaign: 11606909
Recall Date: Aug 6, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The front triple camera glass was found to be dirty on the interior part of the glass. I had alerts of camera blocked/blinded and also I had several instances of emergency corrective maneuvers including braking, lane assists and forward collision warnings. Tesla cleaned the interior of part of the glass.
Corrective Action:
The front triple camera glass was found to be dirty on the interior part of the glass. I had alerts of camera blocked/blinded and also I had several instances of emergency corrective maneuvers including braking, lane assists and forward collision warnings. Tesla cleaned the interior of part of the glass.
Additional Notes:
The front triple camera glass was found to be dirty on the interior part of the glass. I had alerts of camera blocked/blinded and also I had several instances of emergency corrective maneuvers including braking, lane assists and forward collision warnings. Tesla cleaned the interior of part of the glass.
Mfg Campaign: 11606909
Recall Date: Aug 6, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The front triple camera glass was found to be dirty on the interior part of the glass. I had alerts of camera blocked/blinded and also I had several instances of emergency corrective maneuvers including braking, lane assists and forward collision warnings. Tesla cleaned the interior of part of the glass.
Corrective Action:
The front triple camera glass was found to be dirty on the interior part of the glass. I had alerts of camera blocked/blinded and also I had several instances of emergency corrective maneuvers including braking, lane assists and forward collision warnings. Tesla cleaned the interior of part of the glass.
Additional Notes:
The front triple camera glass was found to be dirty on the interior part of the glass. I had alerts of camera blocked/blinded and also I had several instances of emergency corrective maneuvers including braking, lane assists and forward collision warnings. Tesla cleaned the interior of part of the glass.
Mfg Campaign: 11606909
Recall Date: Aug 6, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Tesla's autopilot/Full Self Drive feature is reading Minimum Speed Limit signs as the speed limit and slowing to 40 mph on 70 mph highways. This is happening to many Tesla owners who are talking about it on social media platforms like Reddit. The cameras usually read speed limit signs and either slows or accelerates to match the posted speed limit. With the most recent software update it's now reading Minimum Speed Limit signs and sometimes random highway signs, such as GA 25, and slows to 25 mph. It was dangerous for me specifically when I was passing a slow-moving big rig this past weekend. As I passed the truck doing roughly 75 mph the car saw a minimum speed limit sign and immediately slowed to 40 just as I was getting back into the right lane. That's downright dangerous.
Corrective Action:
Tesla's autopilot/Full Self Drive feature is reading Minimum Speed Limit signs as the speed limit and slowing to 40 mph on 70 mph highways. This is happening to many Tesla owners who are talking about it on social media platforms like Reddit. The cameras usually read speed limit signs and either slows or accelerates to match the posted speed limit. With the most recent software update it's now reading Minimum Speed Limit signs and sometimes random highway signs, such as GA 25, and slows to 25 mph. It was dangerous for me specifically when I was passing a slow-moving big rig this past weekend. As I passed the truck doing roughly 75 mph the car saw a minimum speed limit sign and immediately slowed to 40 just as I was getting back into the right lane. That's downright dangerous.
Additional Notes:
Tesla's autopilot/Full Self Drive feature is reading Minimum Speed Limit signs as the speed limit and slowing to 40 mph on 70 mph highways. This is happening to many Tesla owners who are talking about it on social media platforms like Reddit. The cameras usually read speed limit signs and either slows or accelerates to match the posted speed limit. With the most recent software update it's now reading Minimum Speed Limit signs and sometimes random highway signs, such as GA 25, and slows to 25 mph. It was dangerous for me specifically when I was passing a slow-moving big rig this past weekend. As I passed the truck doing roughly 75 mph the car saw a minimum speed limit sign and immediately slowed to 40 just as I was getting back into the right lane. That's downright dangerous.
Mfg Campaign: 11606372
Recall Date: Aug 4, 2024
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Front passenger safety restraint system fault service is required error. this just appeared on my screen when my wife sat in the passenger seat.
Corrective Action:
Front passenger safety restraint system fault service is required error. this just appeared on my screen when my wife sat in the passenger seat.
Additional Notes:
Front passenger safety restraint system fault service is required error. this just appeared on my screen when my wife sat in the passenger seat.
Mfg Campaign: 11605850
Recall Date: Aug 1, 2024
Tesla, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Front passenger safety restraint system fault service is required error. this just appeared on my screen when my wife sat in the passenger seat.
Corrective Action:
Front passenger safety restraint system fault service is required error. this just appeared on my screen when my wife sat in the passenger seat.
Additional Notes:
Front passenger safety restraint system fault service is required error. this just appeared on my screen when my wife sat in the passenger seat.
Mfg Campaign: 11605850
Recall Date: Aug 1, 2024
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Here is what happened. I was traveling on a narrow winding two-lane road at night when, desiring to see the information on the current drive, I reached down to the lower left corner of the touchscreen to change the small sub-panel located there. It was on the music panel so I swiped to the left to change to the trip information panel. As soon as I swiped to the left my lights went out and I'm driving in total darkness! In complete fear of running off the road I managed to stop and switch on the 4-way flashers. Someone that had been following me went on around about the time I got the flashes on. Fortunately, I had stopped still on the road and pretty much on my side. (It could have been much worse!) Quite scared and flustered I managed to get the lights switched back on. I don't remember, but I must have used the normal lighting control buttons on the main touchscreen panel. For a while I had no idea how it happened but eventually figured it out. Whenever you change your lights with the turn-signal stalk (go to dim, to bright or flash them) a small sub-panel pops up in the lower left corner of the touchscreen with all the light control buttons. It stays for about 4 seconds and goes away automatically. So, if you reach down to start or pause the music a few seconds after dimming you lights, your headlights go OFF - the OFF button falls where the Play/Pause button was located a few seconds before. But its much worse than that. You can also simply swipe to the left (what I had done) and the row of lighting buttons act like a slider! The lights can go from AUTO to OFF without warning, no confirmation needed! Answers to the five questions follow. - This problem certainly appears to be a design flaw in the touchscreen user interface so can be reproduced and inspected. - We could have crashed or been hit by other vehicles resulting in injury or death. - No - No - No warning whatsoever. Please don't write this off as "operator error". That would be irresponsible.
Corrective Action:
Here is what happened. I was traveling on a narrow winding two-lane road at night when, desiring to see the information on the current drive, I reached down to the lower left corner of the touchscreen to change the small sub-panel located there. It was on the music panel so I swiped to the left to change to the trip information panel. As soon as I swiped to the left my lights went out and I'm driving in total darkness! In complete fear of running off the road I managed to stop and switch on the 4-way flashers. Someone that had been following me went on around about the time I got the flashes on. Fortunately, I had stopped still on the road and pretty much on my side. (It could have been much worse!) Quite scared and flustered I managed to get the lights switched back on. I don't remember, but I must have used the normal lighting control buttons on the main touchscreen panel. For a while I had no idea how it happened but eventually figured it out. Whenever you change your lights with the turn-signal stalk (go to dim, to bright or flash them) a small sub-panel pops up in the lower left corner of the touchscreen with all the light control buttons. It stays for about 4 seconds and goes away automatically. So, if you reach down to start or pause the music a few seconds after dimming you lights, your headlights go OFF - the OFF button falls where the Play/Pause button was located a few seconds before. But its much worse than that. You can also simply swipe to the left (what I had done) and the row of lighting buttons act like a slider! The lights can go from AUTO to OFF without warning, no confirmation needed! Answers to the five questions follow. - This problem certainly appears to be a design flaw in the touchscreen user interface so can be reproduced and inspected. - We could have crashed or been hit by other vehicles resulting in injury or death. - No - No - No warning whatsoever. Please don't write this off as "operator error". That would be irresponsible.
Additional Notes:
Here is what happened. I was traveling on a narrow winding two-lane road at night when, desiring to see the information on the current drive, I reached down to the lower left corner of the touchscreen to change the small sub-panel located there. It was on the music panel so I swiped to the left to change to the trip information panel. As soon as I swiped to the left my lights went out and I'm driving in total darkness! In complete fear of running off the road I managed to stop and switch on the 4-way flashers. Someone that had been following me went on around about the time I got the flashes on. Fortunately, I had stopped still on the road and pretty much on my side. (It could have been much worse!) Quite scared and flustered I managed to get the lights switched back on. I don't remember, but I must have used the normal lighting control buttons on the main touchscreen panel. For a while I had no idea how it happened but eventually figured it out. Whenever you change your lights with the turn-signal stalk (go to dim, to bright or flash them) a small sub-panel pops up in the lower left corner of the touchscreen with all the light control buttons. It stays for about 4 seconds and goes away automatically. So, if you reach down to start or pause the music a few seconds after dimming you lights, your headlights go OFF - the OFF button falls where the Play/Pause button was located a few seconds before. But its much worse than that. You can also simply swipe to the left (what I had done) and the row of lighting buttons act like a slider! The lights can go from AUTO to OFF without warning, no confirmation needed! Answers to the five questions follow. - This problem certainly appears to be a design flaw in the touchscreen user interface so can be reproduced and inspected. - We could have crashed or been hit by other vehicles resulting in injury or death. - No - No - No warning whatsoever. Please don't write this off as "operator error". That would be irresponsible.
Mfg Campaign: 11604720
Recall Date: Jul 26, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Here is what happened. I was traveling on a narrow winding two-lane road at night when, desiring to see the information on the current drive, I reached down to the lower left corner of the touchscreen to change the small sub-panel located there. It was on the music panel so I swiped to the left to change to the trip information panel. As soon as I swiped to the left my lights went out and I'm driving in total darkness! In complete fear of running off the road I managed to stop and switch on the 4-way flashers. Someone that had been following me went on around about the time I got the flashes on. Fortunately, I had stopped still on the road and pretty much on my side. (It could have been much worse!) Quite scared and flustered I managed to get the lights switched back on. I don't remember, but I must have used the normal lighting control buttons on the main touchscreen panel. For a while I had no idea how it happened but eventually figured it out. Whenever you change your lights with the turn-signal stalk (go to dim, to bright or flash them) a small sub-panel pops up in the lower left corner of the touchscreen with all the light control buttons. It stays for about 4 seconds and goes away automatically. So, if you reach down to start or pause the music a few seconds after dimming you lights, your headlights go OFF - the OFF button falls where the Play/Pause button was located a few seconds before. But its much worse than that. You can also simply swipe to the left (what I had done) and the row of lighting buttons act like a slider! The lights can go from AUTO to OFF without warning, no confirmation needed! Answers to the five questions follow. - This problem certainly appears to be a design flaw in the touchscreen user interface so can be reproduced and inspected. - We could have crashed or been hit by other vehicles resulting in injury or death. - No - No - No warning whatsoever. Please don't write this off as "operator error". That would be irresponsible.
Corrective Action:
Here is what happened. I was traveling on a narrow winding two-lane road at night when, desiring to see the information on the current drive, I reached down to the lower left corner of the touchscreen to change the small sub-panel located there. It was on the music panel so I swiped to the left to change to the trip information panel. As soon as I swiped to the left my lights went out and I'm driving in total darkness! In complete fear of running off the road I managed to stop and switch on the 4-way flashers. Someone that had been following me went on around about the time I got the flashes on. Fortunately, I had stopped still on the road and pretty much on my side. (It could have been much worse!) Quite scared and flustered I managed to get the lights switched back on. I don't remember, but I must have used the normal lighting control buttons on the main touchscreen panel. For a while I had no idea how it happened but eventually figured it out. Whenever you change your lights with the turn-signal stalk (go to dim, to bright or flash them) a small sub-panel pops up in the lower left corner of the touchscreen with all the light control buttons. It stays for about 4 seconds and goes away automatically. So, if you reach down to start or pause the music a few seconds after dimming you lights, your headlights go OFF - the OFF button falls where the Play/Pause button was located a few seconds before. But its much worse than that. You can also simply swipe to the left (what I had done) and the row of lighting buttons act like a slider! The lights can go from AUTO to OFF without warning, no confirmation needed! Answers to the five questions follow. - This problem certainly appears to be a design flaw in the touchscreen user interface so can be reproduced and inspected. - We could have crashed or been hit by other vehicles resulting in injury or death. - No - No - No warning whatsoever. Please don't write this off as "operator error". That would be irresponsible.
Additional Notes:
Here is what happened. I was traveling on a narrow winding two-lane road at night when, desiring to see the information on the current drive, I reached down to the lower left corner of the touchscreen to change the small sub-panel located there. It was on the music panel so I swiped to the left to change to the trip information panel. As soon as I swiped to the left my lights went out and I'm driving in total darkness! In complete fear of running off the road I managed to stop and switch on the 4-way flashers. Someone that had been following me went on around about the time I got the flashes on. Fortunately, I had stopped still on the road and pretty much on my side. (It could have been much worse!) Quite scared and flustered I managed to get the lights switched back on. I don't remember, but I must have used the normal lighting control buttons on the main touchscreen panel. For a while I had no idea how it happened but eventually figured it out. Whenever you change your lights with the turn-signal stalk (go to dim, to bright or flash them) a small sub-panel pops up in the lower left corner of the touchscreen with all the light control buttons. It stays for about 4 seconds and goes away automatically. So, if you reach down to start or pause the music a few seconds after dimming you lights, your headlights go OFF - the OFF button falls where the Play/Pause button was located a few seconds before. But its much worse than that. You can also simply swipe to the left (what I had done) and the row of lighting buttons act like a slider! The lights can go from AUTO to OFF without warning, no confirmation needed! Answers to the five questions follow. - This problem certainly appears to be a design flaw in the touchscreen user interface so can be reproduced and inspected. - We could have crashed or been hit by other vehicles resulting in injury or death. - No - No - No warning whatsoever. Please don't write this off as "operator error". That would be irresponsible.
Mfg Campaign: 11604720
Recall Date: Jul 26, 2024
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