Complaints & Recalls
Official Safety Recalls - Important!
34 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-32-001
Recall Date: May 30, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-13-001
Recall Date: Feb 27, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When driving on a two lane highway today, I had 3 episodes of the car applying the brakes to suddenly decrease speed when a vehicle was in the oncoming lane. I also had another event of emergency braking when a car was crossing the highway on a perpendicular road far ahead of my car. When I reached that road, the car had already safely crossed. Cruise control is unusable on the Tesla because of these events.
Corrective Action:
When driving on a two lane highway today, I had 3 episodes of the car applying the brakes to suddenly decrease speed when a vehicle was in the oncoming lane. I also had another event of emergency braking when a car was crossing the highway on a perpendicular road far ahead of my car. When I reached that road, the car had already safely crossed. Cruise control is unusable on the Tesla because of these events.
Additional Notes:
When driving on a two lane highway today, I had 3 episodes of the car applying the brakes to suddenly decrease speed when a vehicle was in the oncoming lane. I also had another event of emergency braking when a car was crossing the highway on a perpendicular road far ahead of my car. When I reached that road, the car had already safely crossed. Cruise control is unusable on the Tesla because of these events.
Mfg Campaign: 11458855
Recall Date: Mar 29, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When driving on a two lane highway today, I had 3 episodes of the car applying the brakes to suddenly decrease speed when a vehicle was in the oncoming lane. I also had another event of emergency braking when a car was crossing the highway on a perpendicular road far ahead of my car. When I reached that road, the car had already safely crossed. Cruise control is unusable on the Tesla because of these events.
Corrective Action:
When driving on a two lane highway today, I had 3 episodes of the car applying the brakes to suddenly decrease speed when a vehicle was in the oncoming lane. I also had another event of emergency braking when a car was crossing the highway on a perpendicular road far ahead of my car. When I reached that road, the car had already safely crossed. Cruise control is unusable on the Tesla because of these events.
Additional Notes:
When driving on a two lane highway today, I had 3 episodes of the car applying the brakes to suddenly decrease speed when a vehicle was in the oncoming lane. I also had another event of emergency braking when a car was crossing the highway on a perpendicular road far ahead of my car. When I reached that road, the car had already safely crossed. Cruise control is unusable on the Tesla because of these events.
Mfg Campaign: 11458855
Recall Date: Mar 29, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
This car indiscriminately applies the brakes in a very aggressive manner on all manner of roads including multiple lane divided highways. It will regularly slow from 75 mph to under 50 mph while driving on interstate highways for no reason whatsoever. I have come close to being rear ended at least 5 times and on a recent trip to Arizona and back. One incident nearly caused a multiple car accident. This is an unacceptable fault and is very very dangerous. Tesla needs to be forced to address this problem immediately. My car does this all the time. If you want to come drive it just say the word.
Corrective Action:
This car indiscriminately applies the brakes in a very aggressive manner on all manner of roads including multiple lane divided highways. It will regularly slow from 75 mph to under 50 mph while driving on interstate highways for no reason whatsoever. I have come close to being rear ended at least 5 times and on a recent trip to Arizona and back. One incident nearly caused a multiple car accident. This is an unacceptable fault and is very very dangerous. Tesla needs to be forced to address this problem immediately. My car does this all the time. If you want to come drive it just say the word.
Additional Notes:
This car indiscriminately applies the brakes in a very aggressive manner on all manner of roads including multiple lane divided highways. It will regularly slow from 75 mph to under 50 mph while driving on interstate highways for no reason whatsoever. I have come close to being rear ended at least 5 times and on a recent trip to Arizona and back. One incident nearly caused a multiple car accident. This is an unacceptable fault and is very very dangerous. Tesla needs to be forced to address this problem immediately. My car does this all the time. If you want to come drive it just say the word.
Mfg Campaign: 11458903
Recall Date: Mar 29, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This car indiscriminately applies the brakes in a very aggressive manner on all manner of roads including multiple lane divided highways. It will regularly slow from 75 mph to under 50 mph while driving on interstate highways for no reason whatsoever. I have come close to being rear ended at least 5 times and on a recent trip to Arizona and back. One incident nearly caused a multiple car accident. This is an unacceptable fault and is very very dangerous. Tesla needs to be forced to address this problem immediately. My car does this all the time. If you want to come drive it just say the word.
Corrective Action:
This car indiscriminately applies the brakes in a very aggressive manner on all manner of roads including multiple lane divided highways. It will regularly slow from 75 mph to under 50 mph while driving on interstate highways for no reason whatsoever. I have come close to being rear ended at least 5 times and on a recent trip to Arizona and back. One incident nearly caused a multiple car accident. This is an unacceptable fault and is very very dangerous. Tesla needs to be forced to address this problem immediately. My car does this all the time. If you want to come drive it just say the word.
Additional Notes:
This car indiscriminately applies the brakes in a very aggressive manner on all manner of roads including multiple lane divided highways. It will regularly slow from 75 mph to under 50 mph while driving on interstate highways for no reason whatsoever. I have come close to being rear ended at least 5 times and on a recent trip to Arizona and back. One incident nearly caused a multiple car accident. This is an unacceptable fault and is very very dangerous. Tesla needs to be forced to address this problem immediately. My car does this all the time. If you want to come drive it just say the word.
Mfg Campaign: 11458903
Recall Date: Mar 29, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
This car indiscriminately applies the brakes in a very aggressive manner on all manner of roads including multiple lane divided highways. It will regularly slow from 75 mph to under 50 mph while driving on interstate highways for no reason whatsoever. I have come close to being rear ended at least 5 times and on a recent trip to Arizona and back. One incident nearly caused a multiple car accident. This is an unacceptable fault and is very very dangerous. Tesla needs to be forced to address this problem immediately. My car does this all the time. If you want to come drive it just say the word.
Corrective Action:
This car indiscriminately applies the brakes in a very aggressive manner on all manner of roads including multiple lane divided highways. It will regularly slow from 75 mph to under 50 mph while driving on interstate highways for no reason whatsoever. I have come close to being rear ended at least 5 times and on a recent trip to Arizona and back. One incident nearly caused a multiple car accident. This is an unacceptable fault and is very very dangerous. Tesla needs to be forced to address this problem immediately. My car does this all the time. If you want to come drive it just say the word.
Additional Notes:
This car indiscriminately applies the brakes in a very aggressive manner on all manner of roads including multiple lane divided highways. It will regularly slow from 75 mph to under 50 mph while driving on interstate highways for no reason whatsoever. I have come close to being rear ended at least 5 times and on a recent trip to Arizona and back. One incident nearly caused a multiple car accident. This is an unacceptable fault and is very very dangerous. Tesla needs to be forced to address this problem immediately. My car does this all the time. If you want to come drive it just say the word.
Mfg Campaign: 11458903
Recall Date: Mar 29, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While using adaptive cruise control on the highway, the car applied the brakes on its own. There were no cars in front of us, nor on the side of us. We were very lucky there was no one behind us or we would have been rear-ended. We went from 70 mph to 65 mph in a matter of an instant. I was able to apply the gas to stop the braking. There were no warnings or messages ahead of the incident.
Corrective Action:
While using adaptive cruise control on the highway, the car applied the brakes on its own. There were no cars in front of us, nor on the side of us. We were very lucky there was no one behind us or we would have been rear-ended. We went from 70 mph to 65 mph in a matter of an instant. I was able to apply the gas to stop the braking. There were no warnings or messages ahead of the incident.
Additional Notes:
While using adaptive cruise control on the highway, the car applied the brakes on its own. There were no cars in front of us, nor on the side of us. We were very lucky there was no one behind us or we would have been rear-ended. We went from 70 mph to 65 mph in a matter of an instant. I was able to apply the gas to stop the braking. There were no warnings or messages ahead of the incident.
Mfg Campaign: 11458551
Recall Date: Mar 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While using adaptive cruise control on the highway, the car applied the brakes on its own. There were no cars in front of us, nor on the side of us. We were very lucky there was no one behind us or we would have been rear-ended. We went from 70 mph to 65 mph in a matter of an instant. I was able to apply the gas to stop the braking. There were no warnings or messages ahead of the incident.
Corrective Action:
While using adaptive cruise control on the highway, the car applied the brakes on its own. There were no cars in front of us, nor on the side of us. We were very lucky there was no one behind us or we would have been rear-ended. We went from 70 mph to 65 mph in a matter of an instant. I was able to apply the gas to stop the braking. There were no warnings or messages ahead of the incident.
Additional Notes:
While using adaptive cruise control on the highway, the car applied the brakes on its own. There were no cars in front of us, nor on the side of us. We were very lucky there was no one behind us or we would have been rear-ended. We went from 70 mph to 65 mph in a matter of an instant. I was able to apply the gas to stop the braking. There were no warnings or messages ahead of the incident.
Mfg Campaign: 11458551
Recall Date: Mar 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While using adaptive cruise control on the highway, the car applied the brakes on its own. There were no cars in front of us, nor on the side of us. We were very lucky there was no one behind us or we would have been rear-ended. We went from 70 mph to 65 mph in a matter of an instant. I was able to apply the gas to stop the braking. There were no warnings or messages ahead of the incident.
Corrective Action:
While using adaptive cruise control on the highway, the car applied the brakes on its own. There were no cars in front of us, nor on the side of us. We were very lucky there was no one behind us or we would have been rear-ended. We went from 70 mph to 65 mph in a matter of an instant. I was able to apply the gas to stop the braking. There were no warnings or messages ahead of the incident.
Additional Notes:
While using adaptive cruise control on the highway, the car applied the brakes on its own. There were no cars in front of us, nor on the side of us. We were very lucky there was no one behind us or we would have been rear-ended. We went from 70 mph to 65 mph in a matter of an instant. I was able to apply the gas to stop the braking. There were no warnings or messages ahead of the incident.
Mfg Campaign: 11458551
Recall Date: Mar 27, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Just got the Model Y and drove from Kansas City to Denver and back to Kansas City. When using the cruise control the car would suddenly break for no apparent reason. The breaking rapidly decreases the speed of the car. This would occur multiple time without any warning or apparent consistency. Talking with other Tesla drivers at charging stations, this seems to be a well-known and common problem. Because of the unpredictable nature of this, I feel it is unsafe to use the cruise control when there are other cars present, especially cars that are behind the vehicle. I have no idea if the break lights come on with the phantom breaking occurs. If they do not, this would make the situation even worse. Cruise control has been around for years--it should work properly and **safely** on such a high-end automobile.
Corrective Action:
Just got the Model Y and drove from Kansas City to Denver and back to Kansas City. When using the cruise control the car would suddenly break for no apparent reason. The breaking rapidly decreases the speed of the car. This would occur multiple time without any warning or apparent consistency. Talking with other Tesla drivers at charging stations, this seems to be a well-known and common problem. Because of the unpredictable nature of this, I feel it is unsafe to use the cruise control when there are other cars present, especially cars that are behind the vehicle. I have no idea if the break lights come on with the phantom breaking occurs. If they do not, this would make the situation even worse. Cruise control has been around for years--it should work properly and **safely** on such a high-end automobile.
Additional Notes:
Just got the Model Y and drove from Kansas City to Denver and back to Kansas City. When using the cruise control the car would suddenly break for no apparent reason. The breaking rapidly decreases the speed of the car. This would occur multiple time without any warning or apparent consistency. Talking with other Tesla drivers at charging stations, this seems to be a well-known and common problem. Because of the unpredictable nature of this, I feel it is unsafe to use the cruise control when there are other cars present, especially cars that are behind the vehicle. I have no idea if the break lights come on with the phantom breaking occurs. If they do not, this would make the situation even worse. Cruise control has been around for years--it should work properly and **safely** on such a high-end automobile.
Mfg Campaign: 11458410
Recall Date: Mar 26, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Just got the Model Y and drove from Kansas City to Denver and back to Kansas City. When using the cruise control the car would suddenly break for no apparent reason. The breaking rapidly decreases the speed of the car. This would occur multiple time without any warning or apparent consistency. Talking with other Tesla drivers at charging stations, this seems to be a well-known and common problem. Because of the unpredictable nature of this, I feel it is unsafe to use the cruise control when there are other cars present, especially cars that are behind the vehicle. I have no idea if the break lights come on with the phantom breaking occurs. If they do not, this would make the situation even worse. Cruise control has been around for years--it should work properly and **safely** on such a high-end automobile.
Corrective Action:
Just got the Model Y and drove from Kansas City to Denver and back to Kansas City. When using the cruise control the car would suddenly break for no apparent reason. The breaking rapidly decreases the speed of the car. This would occur multiple time without any warning or apparent consistency. Talking with other Tesla drivers at charging stations, this seems to be a well-known and common problem. Because of the unpredictable nature of this, I feel it is unsafe to use the cruise control when there are other cars present, especially cars that are behind the vehicle. I have no idea if the break lights come on with the phantom breaking occurs. If they do not, this would make the situation even worse. Cruise control has been around for years--it should work properly and **safely** on such a high-end automobile.
Additional Notes:
Just got the Model Y and drove from Kansas City to Denver and back to Kansas City. When using the cruise control the car would suddenly break for no apparent reason. The breaking rapidly decreases the speed of the car. This would occur multiple time without any warning or apparent consistency. Talking with other Tesla drivers at charging stations, this seems to be a well-known and common problem. Because of the unpredictable nature of this, I feel it is unsafe to use the cruise control when there are other cars present, especially cars that are behind the vehicle. I have no idea if the break lights come on with the phantom breaking occurs. If they do not, this would make the situation even worse. Cruise control has been around for years--it should work properly and **safely** on such a high-end automobile.
Mfg Campaign: 11458410
Recall Date: Mar 26, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Just got the Model Y and drove from Kansas City to Denver and back to Kansas City. When using the cruise control the car would suddenly break for no apparent reason. The breaking rapidly decreases the speed of the car. This would occur multiple time without any warning or apparent consistency. Talking with other Tesla drivers at charging stations, this seems to be a well-known and common problem. Because of the unpredictable nature of this, I feel it is unsafe to use the cruise control when there are other cars present, especially cars that are behind the vehicle. I have no idea if the break lights come on with the phantom breaking occurs. If they do not, this would make the situation even worse. Cruise control has been around for years--it should work properly and **safely** on such a high-end automobile.
Corrective Action:
Just got the Model Y and drove from Kansas City to Denver and back to Kansas City. When using the cruise control the car would suddenly break for no apparent reason. The breaking rapidly decreases the speed of the car. This would occur multiple time without any warning or apparent consistency. Talking with other Tesla drivers at charging stations, this seems to be a well-known and common problem. Because of the unpredictable nature of this, I feel it is unsafe to use the cruise control when there are other cars present, especially cars that are behind the vehicle. I have no idea if the break lights come on with the phantom breaking occurs. If they do not, this would make the situation even worse. Cruise control has been around for years--it should work properly and **safely** on such a high-end automobile.
Additional Notes:
Just got the Model Y and drove from Kansas City to Denver and back to Kansas City. When using the cruise control the car would suddenly break for no apparent reason. The breaking rapidly decreases the speed of the car. This would occur multiple time without any warning or apparent consistency. Talking with other Tesla drivers at charging stations, this seems to be a well-known and common problem. Because of the unpredictable nature of this, I feel it is unsafe to use the cruise control when there are other cars present, especially cars that are behind the vehicle. I have no idea if the break lights come on with the phantom breaking occurs. If they do not, this would make the situation even worse. Cruise control has been around for years--it should work properly and **safely** on such a high-end automobile.
Mfg Campaign: 11458410
Recall Date: Mar 26, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While using Autosteer, the automatic emergency braking engages almost every time we pass by a semi-trailer truck and while there is oncoming traffic on a two-lane road. This sudden and unprovoked engagement of the automatic emergency brake system has almost caused us to be rear ended three times over the last four days and is officially causing concern. This issue will be reported to Tesla. The problem has not been reproduced by the manufacturer or service center yet. The vehicle has not been inspected by the dealership since we drove it off the lot 3 weeks ago. Warning indications do not go off all the time
Corrective Action:
While using Autosteer, the automatic emergency braking engages almost every time we pass by a semi-trailer truck and while there is oncoming traffic on a two-lane road. This sudden and unprovoked engagement of the automatic emergency brake system has almost caused us to be rear ended three times over the last four days and is officially causing concern. This issue will be reported to Tesla. The problem has not been reproduced by the manufacturer or service center yet. The vehicle has not been inspected by the dealership since we drove it off the lot 3 weeks ago. Warning indications do not go off all the time
Additional Notes:
While using Autosteer, the automatic emergency braking engages almost every time we pass by a semi-trailer truck and while there is oncoming traffic on a two-lane road. This sudden and unprovoked engagement of the automatic emergency brake system has almost caused us to be rear ended three times over the last four days and is officially causing concern. This issue will be reported to Tesla. The problem has not been reproduced by the manufacturer or service center yet. The vehicle has not been inspected by the dealership since we drove it off the lot 3 weeks ago. Warning indications do not go off all the time
Mfg Campaign: 11458054
Recall Date: Mar 23, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My model Y has experienced several "phantom braking" events ever since I owned it, which has been about 2 months now. This has happened when I am using the adaptive cruise control.
Corrective Action:
My model Y has experienced several "phantom braking" events ever since I owned it, which has been about 2 months now. This has happened when I am using the adaptive cruise control.
Additional Notes:
My model Y has experienced several "phantom braking" events ever since I owned it, which has been about 2 months now. This has happened when I am using the adaptive cruise control.
Mfg Campaign: 11457864
Recall Date: Mar 22, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My model Y has experienced several "phantom braking" events ever since I owned it, which has been about 2 months now. This has happened when I am using the adaptive cruise control.
Corrective Action:
My model Y has experienced several "phantom braking" events ever since I owned it, which has been about 2 months now. This has happened when I am using the adaptive cruise control.
Additional Notes:
My model Y has experienced several "phantom braking" events ever since I owned it, which has been about 2 months now. This has happened when I am using the adaptive cruise control.
Mfg Campaign: 11457864
Recall Date: Mar 22, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Phantom breaking several times daily. Now I don’t feel safe using it and I am only able to use the feature when I am sure there is no one behind me. One incentant almost resulted in rear end collision. Car thought something was there and applied break abruptly and person behind was following closely and almost crashed into me. Since then I am not able to trust this feature. A major software flaw for such an expensive car. And a very serious safety concern.
Corrective Action:
Phantom breaking several times daily. Now I don’t feel safe using it and I am only able to use the feature when I am sure there is no one behind me. One incentant almost resulted in rear end collision. Car thought something was there and applied break abruptly and person behind was following closely and almost crashed into me. Since then I am not able to trust this feature. A major software flaw for such an expensive car. And a very serious safety concern.
Additional Notes:
Phantom breaking several times daily. Now I don’t feel safe using it and I am only able to use the feature when I am sure there is no one behind me. One incentant almost resulted in rear end collision. Car thought something was there and applied break abruptly and person behind was following closely and almost crashed into me. Since then I am not able to trust this feature. A major software flaw for such an expensive car. And a very serious safety concern.
Mfg Campaign: 11457500
Recall Date: Mar 20, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Phantom breaking several times daily. Now I don’t feel safe using it and I am only able to use the feature when I am sure there is no one behind me. One incentant almost resulted in rear end collision. Car thought something was there and applied break abruptly and person behind was following closely and almost crashed into me. Since then I am not able to trust this feature. A major software flaw for such an expensive car. And a very serious safety concern.
Corrective Action:
Phantom breaking several times daily. Now I don’t feel safe using it and I am only able to use the feature when I am sure there is no one behind me. One incentant almost resulted in rear end collision. Car thought something was there and applied break abruptly and person behind was following closely and almost crashed into me. Since then I am not able to trust this feature. A major software flaw for such an expensive car. And a very serious safety concern.
Additional Notes:
Phantom breaking several times daily. Now I don’t feel safe using it and I am only able to use the feature when I am sure there is no one behind me. One incentant almost resulted in rear end collision. Car thought something was there and applied break abruptly and person behind was following closely and almost crashed into me. Since then I am not able to trust this feature. A major software flaw for such an expensive car. And a very serious safety concern.
Mfg Campaign: 11457500
Recall Date: Mar 20, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My car has problems with uncommanded slowdowns while cruise control and/or Autopilot are active. The vehicle will slow down suddenly in any number of predictable and unpredictable situations. The extent of the slowdown is variable as well. It can range from a slight “hiccup” in the speed, which is simply unpleasant, to a significant, rapid decrease. (Like, more than 10mph, very quickly.) This can occur at various times of day, though I don’t drive much at night (it has happened then as well). Driving on any two lane road with a vehicle following at any time is risky and in my opinion hazardous. Particularly if the vehicle following is even remotely close. If the following vehicle isn’t paying attention and the car decides to brake for whatever reason (and apparently there are LOTS) that’s a collision waiting to happen. I have refused to use my car’s cruise control system since shortly after I got the car due to this issue. I try it every once in a while to see if it’s any better, but it hasn’t made it more than 5 miles before another event. Not only is it a terrible experience for passengers, it’s unpleasant to have to keep my foot above the accelerator pedal to react to the stupid braking the car will do. Some of the predictable things that cause braking can include, not limited to - oncoming vehicles on a 2-lane (especially trucks, and almost everything bigger than an F150), many larger mailboxes, and in some parts of my commute - simply nothing at all. I don’t know what the car sees, but it brakes. Less predictable are the times it will brake for shadows. Can’t use cruise control when there’s trees shadowing the road. It is absurd. No vehicle this day and age should risk causing an accident because of random shadows!! To be clear, I’ve never had a problem in a divided highway. Everywhere else, though, forget it.
Corrective Action:
My car has problems with uncommanded slowdowns while cruise control and/or Autopilot are active. The vehicle will slow down suddenly in any number of predictable and unpredictable situations. The extent of the slowdown is variable as well. It can range from a slight “hiccup” in the speed, which is simply unpleasant, to a significant, rapid decrease. (Like, more than 10mph, very quickly.) This can occur at various times of day, though I don’t drive much at night (it has happened then as well). Driving on any two lane road with a vehicle following at any time is risky and in my opinion hazardous. Particularly if the vehicle following is even remotely close. If the following vehicle isn’t paying attention and the car decides to brake for whatever reason (and apparently there are LOTS) that’s a collision waiting to happen. I have refused to use my car’s cruise control system since shortly after I got the car due to this issue. I try it every once in a while to see if it’s any better, but it hasn’t made it more than 5 miles before another event. Not only is it a terrible experience for passengers, it’s unpleasant to have to keep my foot above the accelerator pedal to react to the stupid braking the car will do. Some of the predictable things that cause braking can include, not limited to - oncoming vehicles on a 2-lane (especially trucks, and almost everything bigger than an F150), many larger mailboxes, and in some parts of my commute - simply nothing at all. I don’t know what the car sees, but it brakes. Less predictable are the times it will brake for shadows. Can’t use cruise control when there’s trees shadowing the road. It is absurd. No vehicle this day and age should risk causing an accident because of random shadows!! To be clear, I’ve never had a problem in a divided highway. Everywhere else, though, forget it.
Additional Notes:
My car has problems with uncommanded slowdowns while cruise control and/or Autopilot are active. The vehicle will slow down suddenly in any number of predictable and unpredictable situations. The extent of the slowdown is variable as well. It can range from a slight “hiccup” in the speed, which is simply unpleasant, to a significant, rapid decrease. (Like, more than 10mph, very quickly.) This can occur at various times of day, though I don’t drive much at night (it has happened then as well). Driving on any two lane road with a vehicle following at any time is risky and in my opinion hazardous. Particularly if the vehicle following is even remotely close. If the following vehicle isn’t paying attention and the car decides to brake for whatever reason (and apparently there are LOTS) that’s a collision waiting to happen. I have refused to use my car’s cruise control system since shortly after I got the car due to this issue. I try it every once in a while to see if it’s any better, but it hasn’t made it more than 5 miles before another event. Not only is it a terrible experience for passengers, it’s unpleasant to have to keep my foot above the accelerator pedal to react to the stupid braking the car will do. Some of the predictable things that cause braking can include, not limited to - oncoming vehicles on a 2-lane (especially trucks, and almost everything bigger than an F150), many larger mailboxes, and in some parts of my commute - simply nothing at all. I don’t know what the car sees, but it brakes. Less predictable are the times it will brake for shadows. Can’t use cruise control when there’s trees shadowing the road. It is absurd. No vehicle this day and age should risk causing an accident because of random shadows!! To be clear, I’ve never had a problem in a divided highway. Everywhere else, though, forget it.
Mfg Campaign: 11457561
Recall Date: Mar 20, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My car has problems with uncommanded slowdowns while cruise control and/or Autopilot are active. The vehicle will slow down suddenly in any number of predictable and unpredictable situations. The extent of the slowdown is variable as well. It can range from a slight “hiccup” in the speed, which is simply unpleasant, to a significant, rapid decrease. (Like, more than 10mph, very quickly.) This can occur at various times of day, though I don’t drive much at night (it has happened then as well). Driving on any two lane road with a vehicle following at any time is risky and in my opinion hazardous. Particularly if the vehicle following is even remotely close. If the following vehicle isn’t paying attention and the car decides to brake for whatever reason (and apparently there are LOTS) that’s a collision waiting to happen. I have refused to use my car’s cruise control system since shortly after I got the car due to this issue. I try it every once in a while to see if it’s any better, but it hasn’t made it more than 5 miles before another event. Not only is it a terrible experience for passengers, it’s unpleasant to have to keep my foot above the accelerator pedal to react to the stupid braking the car will do. Some of the predictable things that cause braking can include, not limited to - oncoming vehicles on a 2-lane (especially trucks, and almost everything bigger than an F150), many larger mailboxes, and in some parts of my commute - simply nothing at all. I don’t know what the car sees, but it brakes. Less predictable are the times it will brake for shadows. Can’t use cruise control when there’s trees shadowing the road. It is absurd. No vehicle this day and age should risk causing an accident because of random shadows!! To be clear, I’ve never had a problem in a divided highway. Everywhere else, though, forget it.
Corrective Action:
My car has problems with uncommanded slowdowns while cruise control and/or Autopilot are active. The vehicle will slow down suddenly in any number of predictable and unpredictable situations. The extent of the slowdown is variable as well. It can range from a slight “hiccup” in the speed, which is simply unpleasant, to a significant, rapid decrease. (Like, more than 10mph, very quickly.) This can occur at various times of day, though I don’t drive much at night (it has happened then as well). Driving on any two lane road with a vehicle following at any time is risky and in my opinion hazardous. Particularly if the vehicle following is even remotely close. If the following vehicle isn’t paying attention and the car decides to brake for whatever reason (and apparently there are LOTS) that’s a collision waiting to happen. I have refused to use my car’s cruise control system since shortly after I got the car due to this issue. I try it every once in a while to see if it’s any better, but it hasn’t made it more than 5 miles before another event. Not only is it a terrible experience for passengers, it’s unpleasant to have to keep my foot above the accelerator pedal to react to the stupid braking the car will do. Some of the predictable things that cause braking can include, not limited to - oncoming vehicles on a 2-lane (especially trucks, and almost everything bigger than an F150), many larger mailboxes, and in some parts of my commute - simply nothing at all. I don’t know what the car sees, but it brakes. Less predictable are the times it will brake for shadows. Can’t use cruise control when there’s trees shadowing the road. It is absurd. No vehicle this day and age should risk causing an accident because of random shadows!! To be clear, I’ve never had a problem in a divided highway. Everywhere else, though, forget it.
Additional Notes:
My car has problems with uncommanded slowdowns while cruise control and/or Autopilot are active. The vehicle will slow down suddenly in any number of predictable and unpredictable situations. The extent of the slowdown is variable as well. It can range from a slight “hiccup” in the speed, which is simply unpleasant, to a significant, rapid decrease. (Like, more than 10mph, very quickly.) This can occur at various times of day, though I don’t drive much at night (it has happened then as well). Driving on any two lane road with a vehicle following at any time is risky and in my opinion hazardous. Particularly if the vehicle following is even remotely close. If the following vehicle isn’t paying attention and the car decides to brake for whatever reason (and apparently there are LOTS) that’s a collision waiting to happen. I have refused to use my car’s cruise control system since shortly after I got the car due to this issue. I try it every once in a while to see if it’s any better, but it hasn’t made it more than 5 miles before another event. Not only is it a terrible experience for passengers, it’s unpleasant to have to keep my foot above the accelerator pedal to react to the stupid braking the car will do. Some of the predictable things that cause braking can include, not limited to - oncoming vehicles on a 2-lane (especially trucks, and almost everything bigger than an F150), many larger mailboxes, and in some parts of my commute - simply nothing at all. I don’t know what the car sees, but it brakes. Less predictable are the times it will brake for shadows. Can’t use cruise control when there’s trees shadowing the road. It is absurd. No vehicle this day and age should risk causing an accident because of random shadows!! To be clear, I’ve never had a problem in a divided highway. Everywhere else, though, forget it.
Mfg Campaign: 11457561
Recall Date: Mar 20, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My car has problems with uncommanded slowdowns while cruise control and/or Autopilot are active. The vehicle will slow down suddenly in any number of predictable and unpredictable situations. The extent of the slowdown is variable as well. It can range from a slight “hiccup” in the speed, which is simply unpleasant, to a significant, rapid decrease. (Like, more than 10mph, very quickly.) This can occur at various times of day, though I don’t drive much at night (it has happened then as well). Driving on any two lane road with a vehicle following at any time is risky and in my opinion hazardous. Particularly if the vehicle following is even remotely close. If the following vehicle isn’t paying attention and the car decides to brake for whatever reason (and apparently there are LOTS) that’s a collision waiting to happen. I have refused to use my car’s cruise control system since shortly after I got the car due to this issue. I try it every once in a while to see if it’s any better, but it hasn’t made it more than 5 miles before another event. Not only is it a terrible experience for passengers, it’s unpleasant to have to keep my foot above the accelerator pedal to react to the stupid braking the car will do. Some of the predictable things that cause braking can include, not limited to - oncoming vehicles on a 2-lane (especially trucks, and almost everything bigger than an F150), many larger mailboxes, and in some parts of my commute - simply nothing at all. I don’t know what the car sees, but it brakes. Less predictable are the times it will brake for shadows. Can’t use cruise control when there’s trees shadowing the road. It is absurd. No vehicle this day and age should risk causing an accident because of random shadows!! To be clear, I’ve never had a problem in a divided highway. Everywhere else, though, forget it.
Corrective Action:
My car has problems with uncommanded slowdowns while cruise control and/or Autopilot are active. The vehicle will slow down suddenly in any number of predictable and unpredictable situations. The extent of the slowdown is variable as well. It can range from a slight “hiccup” in the speed, which is simply unpleasant, to a significant, rapid decrease. (Like, more than 10mph, very quickly.) This can occur at various times of day, though I don’t drive much at night (it has happened then as well). Driving on any two lane road with a vehicle following at any time is risky and in my opinion hazardous. Particularly if the vehicle following is even remotely close. If the following vehicle isn’t paying attention and the car decides to brake for whatever reason (and apparently there are LOTS) that’s a collision waiting to happen. I have refused to use my car’s cruise control system since shortly after I got the car due to this issue. I try it every once in a while to see if it’s any better, but it hasn’t made it more than 5 miles before another event. Not only is it a terrible experience for passengers, it’s unpleasant to have to keep my foot above the accelerator pedal to react to the stupid braking the car will do. Some of the predictable things that cause braking can include, not limited to - oncoming vehicles on a 2-lane (especially trucks, and almost everything bigger than an F150), many larger mailboxes, and in some parts of my commute - simply nothing at all. I don’t know what the car sees, but it brakes. Less predictable are the times it will brake for shadows. Can’t use cruise control when there’s trees shadowing the road. It is absurd. No vehicle this day and age should risk causing an accident because of random shadows!! To be clear, I’ve never had a problem in a divided highway. Everywhere else, though, forget it.
Additional Notes:
My car has problems with uncommanded slowdowns while cruise control and/or Autopilot are active. The vehicle will slow down suddenly in any number of predictable and unpredictable situations. The extent of the slowdown is variable as well. It can range from a slight “hiccup” in the speed, which is simply unpleasant, to a significant, rapid decrease. (Like, more than 10mph, very quickly.) This can occur at various times of day, though I don’t drive much at night (it has happened then as well). Driving on any two lane road with a vehicle following at any time is risky and in my opinion hazardous. Particularly if the vehicle following is even remotely close. If the following vehicle isn’t paying attention and the car decides to brake for whatever reason (and apparently there are LOTS) that’s a collision waiting to happen. I have refused to use my car’s cruise control system since shortly after I got the car due to this issue. I try it every once in a while to see if it’s any better, but it hasn’t made it more than 5 miles before another event. Not only is it a terrible experience for passengers, it’s unpleasant to have to keep my foot above the accelerator pedal to react to the stupid braking the car will do. Some of the predictable things that cause braking can include, not limited to - oncoming vehicles on a 2-lane (especially trucks, and almost everything bigger than an F150), many larger mailboxes, and in some parts of my commute - simply nothing at all. I don’t know what the car sees, but it brakes. Less predictable are the times it will brake for shadows. Can’t use cruise control when there’s trees shadowing the road. It is absurd. No vehicle this day and age should risk causing an accident because of random shadows!! To be clear, I’ve never had a problem in a divided highway. Everywhere else, though, forget it.
Mfg Campaign: 11457561
Recall Date: Mar 20, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On two lane highway semi truck approaching car slammed on brakes. If someone had been behind us we would have caused an accident. Went from 60 to 28 in a flash.
Corrective Action:
On two lane highway semi truck approaching car slammed on brakes. If someone had been behind us we would have caused an accident. Went from 60 to 28 in a flash.
Additional Notes:
On two lane highway semi truck approaching car slammed on brakes. If someone had been behind us we would have caused an accident. Went from 60 to 28 in a flash.
Mfg Campaign: 11457380
Recall Date: Mar 19, 2022
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