Complaints & Recalls
Official Safety Recalls - Important!
34 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-32-001
Recall Date: May 30, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-13-001
Recall Date: Feb 27, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
This has been an ongoing problem with our car. While using cruise control it will randomly slam on the brakes for no reason. Nothing is around us it just instantly takes the car from 75 to 60 without warning. It happened multiple times to us over the past few days. Luckily I am nervous about using cruise control in this car so I had my foot on the gas but it did happen with a semi behind us. I was able to manually correct the problem myself quickly but it could have been very bad. These cars are going to kill someone if Tesla doesn't fix this problem soon. So far they have not cared about fixing this problem at all.
Corrective Action:
This has been an ongoing problem with our car. While using cruise control it will randomly slam on the brakes for no reason. Nothing is around us it just instantly takes the car from 75 to 60 without warning. It happened multiple times to us over the past few days. Luckily I am nervous about using cruise control in this car so I had my foot on the gas but it did happen with a semi behind us. I was able to manually correct the problem myself quickly but it could have been very bad. These cars are going to kill someone if Tesla doesn't fix this problem soon. So far they have not cared about fixing this problem at all.
Additional Notes:
This has been an ongoing problem with our car. While using cruise control it will randomly slam on the brakes for no reason. Nothing is around us it just instantly takes the car from 75 to 60 without warning. It happened multiple times to us over the past few days. Luckily I am nervous about using cruise control in this car so I had my foot on the gas but it did happen with a semi behind us. I was able to manually correct the problem myself quickly but it could have been very bad. These cars are going to kill someone if Tesla doesn't fix this problem soon. So far they have not cared about fixing this problem at all.
Mfg Campaign: 11510212
Recall Date: Mar 5, 2023
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Auto wiper doesn't turn on for low or medium. Defrost doesn't clear windshield in bad weather conditions. Above conditions make it difficult to operate in bad weather conditions due to poor visibility. As per manufacture, everything working as designed but problem exists. Ex: https://www.autoevolution.com/news/tesla-s-autowipers-don-t-work-in-the-rain-and-owners-have-had-enough-of-them-208671.html
Corrective Action:
Auto wiper doesn't turn on for low or medium. Defrost doesn't clear windshield in bad weather conditions. Above conditions make it difficult to operate in bad weather conditions due to poor visibility. As per manufacture, everything working as designed but problem exists. Ex: https://www.autoevolution.com/news/tesla-s-autowipers-don-t-work-in-the-rain-and-owners-have-had-enough-of-them-208671.html
Additional Notes:
Auto wiper doesn't turn on for low or medium. Defrost doesn't clear windshield in bad weather conditions. Above conditions make it difficult to operate in bad weather conditions due to poor visibility. As per manufacture, everything working as designed but problem exists. Ex: https://www.autoevolution.com/news/tesla-s-autowipers-don-t-work-in-the-rain-and-owners-have-had-enough-of-them-208671.html
Mfg Campaign: 11510242
Recall Date: Mar 5, 2023
Tesla, Inc.
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
Auto wiper doesn't turn on for low or medium. Defrost doesn't clear windshield in bad weather conditions. Above conditions make it difficult to operate in bad weather conditions due to poor visibility. As per manufacture, everything working as designed but problem exists. Ex: https://www.autoevolution.com/news/tesla-s-autowipers-don-t-work-in-the-rain-and-owners-have-had-enough-of-them-208671.html
Corrective Action:
Auto wiper doesn't turn on for low or medium. Defrost doesn't clear windshield in bad weather conditions. Above conditions make it difficult to operate in bad weather conditions due to poor visibility. As per manufacture, everything working as designed but problem exists. Ex: https://www.autoevolution.com/news/tesla-s-autowipers-don-t-work-in-the-rain-and-owners-have-had-enough-of-them-208671.html
Additional Notes:
Auto wiper doesn't turn on for low or medium. Defrost doesn't clear windshield in bad weather conditions. Above conditions make it difficult to operate in bad weather conditions due to poor visibility. As per manufacture, everything working as designed but problem exists. Ex: https://www.autoevolution.com/news/tesla-s-autowipers-don-t-work-in-the-rain-and-owners-have-had-enough-of-them-208671.html
Mfg Campaign: 11510242
Recall Date: Mar 5, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Window on driver side not retract correctly causing window remains unshut and water from rains may impair my driving vision. I have report the occasions of that account to Tesla but Tesla wanted to charge me for the work even when my vehicle was under warranty. Re: NHTSA Recall No. 22V-702 - 7SAYGAEE6NF365917
Corrective Action:
Window on driver side not retract correctly causing window remains unshut and water from rains may impair my driving vision. I have report the occasions of that account to Tesla but Tesla wanted to charge me for the work even when my vehicle was under warranty. Re: NHTSA Recall No. 22V-702 - 7SAYGAEE6NF365917
Additional Notes:
Window on driver side not retract correctly causing window remains unshut and water from rains may impair my driving vision. I have report the occasions of that account to Tesla but Tesla wanted to charge me for the work even when my vehicle was under warranty. Re: NHTSA Recall No. 22V-702 - 7SAYGAEE6NF365917
Mfg Campaign: 11510148
Recall Date: Mar 4, 2023
Tesla, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2022 Tesla Model Y. The contact received notification of NHTSA Campaign Number: 22V702000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Tesla Model Y. The contact received notification of NHTSA Campaign Number: 22V702000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Tesla Model Y. The contact received notification of NHTSA Campaign Number: 22V702000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11509980
Recall Date: Mar 3, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I have experience multiple instances of "phantom braking" where the car suddenly brakes when there is nothing in front of the car. The most concerning incidents are when traveling on interstate highways while Autopilot is engaged. The car will brake suddenly, rapidly, and unexpectedly. I experienced this problem that first day I picked up the vehicle and continue to experience the problem on extended interstate drives of several hours. The car is available for inspection upon request. The biggest safety concern is that a closely following car could rear end the rapidly braking Model Y. Another concern is that the car could loose control on ice or snow while rapidly braking. Despite three requests, Tesla has declined to inspect the vehicle. During these incidences, none of the cameras have indicated that they were obscured nor were any other warnings indicated that I am aware of.
Corrective Action:
I have experience multiple instances of "phantom braking" where the car suddenly brakes when there is nothing in front of the car. The most concerning incidents are when traveling on interstate highways while Autopilot is engaged. The car will brake suddenly, rapidly, and unexpectedly. I experienced this problem that first day I picked up the vehicle and continue to experience the problem on extended interstate drives of several hours. The car is available for inspection upon request. The biggest safety concern is that a closely following car could rear end the rapidly braking Model Y. Another concern is that the car could loose control on ice or snow while rapidly braking. Despite three requests, Tesla has declined to inspect the vehicle. During these incidences, none of the cameras have indicated that they were obscured nor were any other warnings indicated that I am aware of.
Additional Notes:
I have experience multiple instances of "phantom braking" where the car suddenly brakes when there is nothing in front of the car. The most concerning incidents are when traveling on interstate highways while Autopilot is engaged. The car will brake suddenly, rapidly, and unexpectedly. I experienced this problem that first day I picked up the vehicle and continue to experience the problem on extended interstate drives of several hours. The car is available for inspection upon request. The biggest safety concern is that a closely following car could rear end the rapidly braking Model Y. Another concern is that the car could loose control on ice or snow while rapidly braking. Despite three requests, Tesla has declined to inspect the vehicle. During these incidences, none of the cameras have indicated that they were obscured nor were any other warnings indicated that I am aware of.
Mfg Campaign: 11509100
Recall Date: Feb 25, 2023
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
I have experience multiple instances of "phantom braking" where the car suddenly brakes when there is nothing in front of the car. The most concerning incidents are when traveling on interstate highways while Autopilot is engaged. The car will brake suddenly, rapidly, and unexpectedly. I experienced this problem that first day I picked up the vehicle and continue to experience the problem on extended interstate drives of several hours. The car is available for inspection upon request. The biggest safety concern is that a closely following car could rear end the rapidly braking Model Y. Another concern is that the car could loose control on ice or snow while rapidly braking. Despite three requests, Tesla has declined to inspect the vehicle. During these incidences, none of the cameras have indicated that they were obscured nor were any other warnings indicated that I am aware of.
Corrective Action:
I have experience multiple instances of "phantom braking" where the car suddenly brakes when there is nothing in front of the car. The most concerning incidents are when traveling on interstate highways while Autopilot is engaged. The car will brake suddenly, rapidly, and unexpectedly. I experienced this problem that first day I picked up the vehicle and continue to experience the problem on extended interstate drives of several hours. The car is available for inspection upon request. The biggest safety concern is that a closely following car could rear end the rapidly braking Model Y. Another concern is that the car could loose control on ice or snow while rapidly braking. Despite three requests, Tesla has declined to inspect the vehicle. During these incidences, none of the cameras have indicated that they were obscured nor were any other warnings indicated that I am aware of.
Additional Notes:
I have experience multiple instances of "phantom braking" where the car suddenly brakes when there is nothing in front of the car. The most concerning incidents are when traveling on interstate highways while Autopilot is engaged. The car will brake suddenly, rapidly, and unexpectedly. I experienced this problem that first day I picked up the vehicle and continue to experience the problem on extended interstate drives of several hours. The car is available for inspection upon request. The biggest safety concern is that a closely following car could rear end the rapidly braking Model Y. Another concern is that the car could loose control on ice or snow while rapidly braking. Despite three requests, Tesla has declined to inspect the vehicle. During these incidences, none of the cameras have indicated that they were obscured nor were any other warnings indicated that I am aware of.
Mfg Campaign: 11509100
Recall Date: Feb 25, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While I was driving on the freeway, the screen/display froze. I was unable to see how fast I was going. I was unable to use my blinkers. Basically just driving with know knowledge of my speed or if people tell if I was changing lanes. Then the screen rebooted as I was driving and everything went back to normal. Just very concerning.
Corrective Action:
While I was driving on the freeway, the screen/display froze. I was unable to see how fast I was going. I was unable to use my blinkers. Basically just driving with know knowledge of my speed or if people tell if I was changing lanes. Then the screen rebooted as I was driving and everything went back to normal. Just very concerning.
Additional Notes:
While I was driving on the freeway, the screen/display froze. I was unable to see how fast I was going. I was unable to use my blinkers. Basically just driving with know knowledge of my speed or if people tell if I was changing lanes. Then the screen rebooted as I was driving and everything went back to normal. Just very concerning.
Mfg Campaign: 11508485
Recall Date: Feb 22, 2023
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle has less than 5,000 miles. On three separate dates, a sudden warning appears "Rear Motor Disabled; Avoid Steep Hills; If problem persists contact Service. There is an image of a turtle icon, and vehicle speed is limited. This happens with a gradual reduction, first to around 65, in a few minutes it drops to 37 mph. I had to drive several miles on a limited access turnpike with no exits at 37 mph, including crossing some bridges with no shoulder lane. I was very concerned about being rear ended in this situation. Information below is on the most recent incident which happened today.
Corrective Action:
Vehicle has less than 5,000 miles. On three separate dates, a sudden warning appears "Rear Motor Disabled; Avoid Steep Hills; If problem persists contact Service. There is an image of a turtle icon, and vehicle speed is limited. This happens with a gradual reduction, first to around 65, in a few minutes it drops to 37 mph. I had to drive several miles on a limited access turnpike with no exits at 37 mph, including crossing some bridges with no shoulder lane. I was very concerned about being rear ended in this situation. Information below is on the most recent incident which happened today.
Additional Notes:
Vehicle has less than 5,000 miles. On three separate dates, a sudden warning appears "Rear Motor Disabled; Avoid Steep Hills; If problem persists contact Service. There is an image of a turtle icon, and vehicle speed is limited. This happens with a gradual reduction, first to around 65, in a few minutes it drops to 37 mph. I had to drive several miles on a limited access turnpike with no exits at 37 mph, including crossing some bridges with no shoulder lane. I was very concerned about being rear ended in this situation. Information below is on the most recent incident which happened today.
Mfg Campaign: 11508154
Recall Date: Feb 20, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Both side view mirrors on my Tesla Y model, fold and open up on their own , while the car is in motion. It always happens In Algonquin, Illinois, close to the intersection of Rote 62 and route 25
Corrective Action:
Both side view mirrors on my Tesla Y model, fold and open up on their own , while the car is in motion. It always happens In Algonquin, Illinois, close to the intersection of Rote 62 and route 25
Additional Notes:
Both side view mirrors on my Tesla Y model, fold and open up on their own , while the car is in motion. It always happens In Algonquin, Illinois, close to the intersection of Rote 62 and route 25
Mfg Campaign: 11508048
Recall Date: Feb 19, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
Potential Consequences:
The contact owns a 2022 Tesla Model Y. The contact stated that while in Autonomous Self Driving mode and in manual driving mode with the Adaptive Cruise Control engaged with speeds set to 70 MPH or higher, the vehicle experienced phantom braking. There were no warning signs illuminated. The failure was self-corrected, but then recurred. The failure had occurred approximately 9 times. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 10,977.
Corrective Action:
The contact owns a 2022 Tesla Model Y. The contact stated that while in Autonomous Self Driving mode and in manual driving mode with the Adaptive Cruise Control engaged with speeds set to 70 MPH or higher, the vehicle experienced phantom braking. There were no warning signs illuminated. The failure was self-corrected, but then recurred. The failure had occurred approximately 9 times. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 10,977.
Additional Notes:
The contact owns a 2022 Tesla Model Y. The contact stated that while in Autonomous Self Driving mode and in manual driving mode with the Adaptive Cruise Control engaged with speeds set to 70 MPH or higher, the vehicle experienced phantom braking. There were no warning signs illuminated. The failure was self-corrected, but then recurred. The failure had occurred approximately 9 times. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 10,977.
Mfg Campaign: 11507783
Recall Date: Feb 17, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2022 Tesla Model Y. The contact stated that while in Autonomous Self Driving mode and in manual driving mode with the Adaptive Cruise Control engaged with speeds set to 70 MPH or higher, the vehicle experienced phantom braking. There were no warning signs illuminated. The failure was self-corrected, but then recurred. The failure had occurred approximately 9 times. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 10,977.
Corrective Action:
The contact owns a 2022 Tesla Model Y. The contact stated that while in Autonomous Self Driving mode and in manual driving mode with the Adaptive Cruise Control engaged with speeds set to 70 MPH or higher, the vehicle experienced phantom braking. There were no warning signs illuminated. The failure was self-corrected, but then recurred. The failure had occurred approximately 9 times. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 10,977.
Additional Notes:
The contact owns a 2022 Tesla Model Y. The contact stated that while in Autonomous Self Driving mode and in manual driving mode with the Adaptive Cruise Control engaged with speeds set to 70 MPH or higher, the vehicle experienced phantom braking. There were no warning signs illuminated. The failure was self-corrected, but then recurred. The failure had occurred approximately 9 times. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 10,977.
Mfg Campaign: 11507783
Recall Date: Feb 17, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When we were driving on the highway at 75 mile speed with autopilot engaged, the car breaker suddenly from 75 to around 50 instantly. This happened twice in one hour. Fortunately, there were no vehicles behind us at that time.when complained to Tesla, they came back and said they did not see anything from their remote hardware diagnostics.
Corrective Action:
When we were driving on the highway at 75 mile speed with autopilot engaged, the car breaker suddenly from 75 to around 50 instantly. This happened twice in one hour. Fortunately, there were no vehicles behind us at that time.when complained to Tesla, they came back and said they did not see anything from their remote hardware diagnostics.
Additional Notes:
When we were driving on the highway at 75 mile speed with autopilot engaged, the car breaker suddenly from 75 to around 50 instantly. This happened twice in one hour. Fortunately, there were no vehicles behind us at that time.when complained to Tesla, they came back and said they did not see anything from their remote hardware diagnostics.
Mfg Campaign: 11507344
Recall Date: Feb 15, 2023
Tesla, Inc.
Defect Description:
SEATS
Potential Consequences:
After having strapped our kids to their car seats, my daughter had her feet resting on the rails of the driver seat in front of her and her feet were trapped and squished really hard when the driver seat started to automatically adjust between my driver profile and my husband's profile. I am 5'3" and he is 6'3" so his profile has the seat further back than mine. My daughter started to scream and cry immediately as we tried to quickly reset the driver profile to mine so she could free both of her feet. She had slight bruising and soreness after the incident. This is reproducible and the only way to prevent was to delete my husband's driver profile to avoid having his phone trigger the self adjusting mechanism when he opens the driver door. The vehicle has not been inspected for this issue by Tesla or any one else. We believe this is a feature that is by design but it poses a risk to anyone sitting in the back and unable to rest their feet on the floor such as a kids in their car seats. There are no warnings, messages about not resting your feet on the seat rails and the seat doesn't stop and doesn't detect if something is on the rails. I couldn't find a way for the driver profile to be locked to a single driver and be manually triggered for any other driver. I tried to search how to report this to Tesla and I couldn't find an obvious way to do it. The number listed in the manuals doesn't have an option for this. I couldn't find an option to report via the Tesla app.
Corrective Action:
After having strapped our kids to their car seats, my daughter had her feet resting on the rails of the driver seat in front of her and her feet were trapped and squished really hard when the driver seat started to automatically adjust between my driver profile and my husband's profile. I am 5'3" and he is 6'3" so his profile has the seat further back than mine. My daughter started to scream and cry immediately as we tried to quickly reset the driver profile to mine so she could free both of her feet. She had slight bruising and soreness after the incident. This is reproducible and the only way to prevent was to delete my husband's driver profile to avoid having his phone trigger the self adjusting mechanism when he opens the driver door. The vehicle has not been inspected for this issue by Tesla or any one else. We believe this is a feature that is by design but it poses a risk to anyone sitting in the back and unable to rest their feet on the floor such as a kids in their car seats. There are no warnings, messages about not resting your feet on the seat rails and the seat doesn't stop and doesn't detect if something is on the rails. I couldn't find a way for the driver profile to be locked to a single driver and be manually triggered for any other driver. I tried to search how to report this to Tesla and I couldn't find an obvious way to do it. The number listed in the manuals doesn't have an option for this. I couldn't find an option to report via the Tesla app.
Additional Notes:
After having strapped our kids to their car seats, my daughter had her feet resting on the rails of the driver seat in front of her and her feet were trapped and squished really hard when the driver seat started to automatically adjust between my driver profile and my husband's profile. I am 5'3" and he is 6'3" so his profile has the seat further back than mine. My daughter started to scream and cry immediately as we tried to quickly reset the driver profile to mine so she could free both of her feet. She had slight bruising and soreness after the incident. This is reproducible and the only way to prevent was to delete my husband's driver profile to avoid having his phone trigger the self adjusting mechanism when he opens the driver door. The vehicle has not been inspected for this issue by Tesla or any one else. We believe this is a feature that is by design but it poses a risk to anyone sitting in the back and unable to rest their feet on the floor such as a kids in their car seats. There are no warnings, messages about not resting your feet on the seat rails and the seat doesn't stop and doesn't detect if something is on the rails. I couldn't find a way for the driver profile to be locked to a single driver and be manually triggered for any other driver. I tried to search how to report this to Tesla and I couldn't find an obvious way to do it. The number listed in the manuals doesn't have an option for this. I couldn't find an option to report via the Tesla app.
Mfg Campaign: 11506868
Recall Date: Feb 12, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A backup camera is required on all new cars. Tesla has a backup camera system comprising 3 views. When reverse gear is engaged, camera views should appear every time on the instrument display. On the first drive of a given day, the camera views are not properly visible until the car has been driving for a few minutes. Specifically, “night mode” on the infotainment display (effectively the instrument cluster) becomes stuck on dark colors and unreadably low brightness. When reversing during daylight hours, the screen is not bright enough to view the backup cameras. Additionally, audible cues for turn signals are inaudible. After about 1/4 mile of driving, the display “catches up” to day mode and responds with appropriate brightness. I believe the dysfunction of the system is a safety hazard to vehicle occupants, other drivers, and pedestrians. I have previously contacted Tesla service about this issue. I was told that the issue is related to software; nothing can be done; it will be fixed at a later, indeterminate date via software updates. The issue persists consistently and has no fix aside from a workaround.
Corrective Action:
A backup camera is required on all new cars. Tesla has a backup camera system comprising 3 views. When reverse gear is engaged, camera views should appear every time on the instrument display. On the first drive of a given day, the camera views are not properly visible until the car has been driving for a few minutes. Specifically, “night mode” on the infotainment display (effectively the instrument cluster) becomes stuck on dark colors and unreadably low brightness. When reversing during daylight hours, the screen is not bright enough to view the backup cameras. Additionally, audible cues for turn signals are inaudible. After about 1/4 mile of driving, the display “catches up” to day mode and responds with appropriate brightness. I believe the dysfunction of the system is a safety hazard to vehicle occupants, other drivers, and pedestrians. I have previously contacted Tesla service about this issue. I was told that the issue is related to software; nothing can be done; it will be fixed at a later, indeterminate date via software updates. The issue persists consistently and has no fix aside from a workaround.
Additional Notes:
A backup camera is required on all new cars. Tesla has a backup camera system comprising 3 views. When reverse gear is engaged, camera views should appear every time on the instrument display. On the first drive of a given day, the camera views are not properly visible until the car has been driving for a few minutes. Specifically, “night mode” on the infotainment display (effectively the instrument cluster) becomes stuck on dark colors and unreadably low brightness. When reversing during daylight hours, the screen is not bright enough to view the backup cameras. Additionally, audible cues for turn signals are inaudible. After about 1/4 mile of driving, the display “catches up” to day mode and responds with appropriate brightness. I believe the dysfunction of the system is a safety hazard to vehicle occupants, other drivers, and pedestrians. I have previously contacted Tesla service about this issue. I was told that the issue is related to software; nothing can be done; it will be fixed at a later, indeterminate date via software updates. The issue persists consistently and has no fix aside from a workaround.
Mfg Campaign: 11506527
Recall Date: Feb 9, 2023
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The high-beam headlights are randomly turning on while city driving. The auto high-beam function is turned off, so high beams should not turn on. This affects the safety of the other cars around me. I typically drive in the city and using the high beams is not necessary because of dense traffic and available overhead street lights. This issue has not been confirmed by a dealer, service center, manufacturer, police, etc. There is no warning before the high-beams turn on. When they turn on, the blue high-beam indicator on the driver display does illuminate.
Corrective Action:
The high-beam headlights are randomly turning on while city driving. The auto high-beam function is turned off, so high beams should not turn on. This affects the safety of the other cars around me. I typically drive in the city and using the high beams is not necessary because of dense traffic and available overhead street lights. This issue has not been confirmed by a dealer, service center, manufacturer, police, etc. There is no warning before the high-beams turn on. When they turn on, the blue high-beam indicator on the driver display does illuminate.
Additional Notes:
The high-beam headlights are randomly turning on while city driving. The auto high-beam function is turned off, so high beams should not turn on. This affects the safety of the other cars around me. I typically drive in the city and using the high beams is not necessary because of dense traffic and available overhead street lights. This issue has not been confirmed by a dealer, service center, manufacturer, police, etc. There is no warning before the high-beams turn on. When they turn on, the blue high-beam indicator on the driver display does illuminate.
Mfg Campaign: 11505948
Recall Date: Feb 7, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
After leaving the vehicle plugged in and coming back to it after an extended period of time, The vehicle’s camera is stuck on black screen with spinning circles and gps stuck on last location. Only resolution is to walk away and the vehicle goes into a state of deep sleep. This is a major safety issue because the rear windshield is smaller than a typical standard vehicle, so without the cameras, visibility in the rear is almost non existent especially during inclement weather. Vehicle was brought to service several times to address the issue. Today will be the third attempt to remedy the issue. Issue is ongoing and has been existent since vehicle possession.
Corrective Action:
After leaving the vehicle plugged in and coming back to it after an extended period of time, The vehicle’s camera is stuck on black screen with spinning circles and gps stuck on last location. Only resolution is to walk away and the vehicle goes into a state of deep sleep. This is a major safety issue because the rear windshield is smaller than a typical standard vehicle, so without the cameras, visibility in the rear is almost non existent especially during inclement weather. Vehicle was brought to service several times to address the issue. Today will be the third attempt to remedy the issue. Issue is ongoing and has been existent since vehicle possession.
Additional Notes:
After leaving the vehicle plugged in and coming back to it after an extended period of time, The vehicle’s camera is stuck on black screen with spinning circles and gps stuck on last location. Only resolution is to walk away and the vehicle goes into a state of deep sleep. This is a major safety issue because the rear windshield is smaller than a typical standard vehicle, so without the cameras, visibility in the rear is almost non existent especially during inclement weather. Vehicle was brought to service several times to address the issue. Today will be the third attempt to remedy the issue. Issue is ongoing and has been existent since vehicle possession.
Mfg Campaign: 11505794
Recall Date: Feb 6, 2023
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield easily to crack by road debris while driving. Dropped off my vehicle for replacement windshield and tesla agent informed me that there was numerous vehicle ahead of me waiting for replacement. Also wipers activates when is not raining or won’t stop after it stops raining while in Auto causing distraction to the road.
Corrective Action:
Windshield easily to crack by road debris while driving. Dropped off my vehicle for replacement windshield and tesla agent informed me that there was numerous vehicle ahead of me waiting for replacement. Also wipers activates when is not raining or won’t stop after it stops raining while in Auto causing distraction to the road.
Additional Notes:
Windshield easily to crack by road debris while driving. Dropped off my vehicle for replacement windshield and tesla agent informed me that there was numerous vehicle ahead of me waiting for replacement. Also wipers activates when is not raining or won’t stop after it stops raining while in Auto causing distraction to the road.
Mfg Campaign: 11505909
Recall Date: Feb 6, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield easily to crack by road debris while driving. Dropped off my vehicle for replacement windshield and tesla agent informed me that there was numerous vehicle ahead of me waiting for replacement. Also wipers activates when is not raining or won’t stop after it stops raining while in Auto causing distraction to the road.
Corrective Action:
Windshield easily to crack by road debris while driving. Dropped off my vehicle for replacement windshield and tesla agent informed me that there was numerous vehicle ahead of me waiting for replacement. Also wipers activates when is not raining or won’t stop after it stops raining while in Auto causing distraction to the road.
Additional Notes:
Windshield easily to crack by road debris while driving. Dropped off my vehicle for replacement windshield and tesla agent informed me that there was numerous vehicle ahead of me waiting for replacement. Also wipers activates when is not raining or won’t stop after it stops raining while in Auto causing distraction to the road.
Mfg Campaign: 11505909
Recall Date: Feb 6, 2023
Tesla, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2022 Tesla Model Y. The contact stated that while outside the vehicle letting her daughter into the vehicle, the door closed, and the passenger’s side door automatically locked and failed to unlock. There were no warning lights illuminated. The contact's son was occupying a car seat and was locked inside the vehicle. The contact had to call her husband to unlock the vehicle. The contact called an unknown local dealer for a mobile appointment, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,900.
Corrective Action:
The contact owns a 2022 Tesla Model Y. The contact stated that while outside the vehicle letting her daughter into the vehicle, the door closed, and the passenger’s side door automatically locked and failed to unlock. There were no warning lights illuminated. The contact's son was occupying a car seat and was locked inside the vehicle. The contact had to call her husband to unlock the vehicle. The contact called an unknown local dealer for a mobile appointment, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,900.
Additional Notes:
The contact owns a 2022 Tesla Model Y. The contact stated that while outside the vehicle letting her daughter into the vehicle, the door closed, and the passenger’s side door automatically locked and failed to unlock. There were no warning lights illuminated. The contact's son was occupying a car seat and was locked inside the vehicle. The contact had to call her husband to unlock the vehicle. The contact called an unknown local dealer for a mobile appointment, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,900.
Mfg Campaign: 11505420
Recall Date: Feb 3, 2023
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