Complaints & Recalls
Official Safety Recalls - Important!
48 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-17-007
Recall Date: May 9, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-002
Recall Date: May 25, 2021
Consumer Complaints
1.7K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving on well marked highways, the adaptive cruise control would initiate rapid and unsafe braking while using the vehicles “AutoPilot”. The braking is equivalent to a user putting full pressure on a brake pedal, losing 10-20mph by the time I am able to intervene, even if I’m ready to take over. Such rapid deceleration leaves me vulnerable to a rear collision from following drivers There is no warning, and no alarms from the vehicle. The manufacturer has no specific response, other than advising a system reset. The system reset does not solve the problem.
Corrective Action:
While driving on well marked highways, the adaptive cruise control would initiate rapid and unsafe braking while using the vehicles “AutoPilot”. The braking is equivalent to a user putting full pressure on a brake pedal, losing 10-20mph by the time I am able to intervene, even if I’m ready to take over. Such rapid deceleration leaves me vulnerable to a rear collision from following drivers There is no warning, and no alarms from the vehicle. The manufacturer has no specific response, other than advising a system reset. The system reset does not solve the problem.
Additional Notes:
While driving on well marked highways, the adaptive cruise control would initiate rapid and unsafe braking while using the vehicles “AutoPilot”. The braking is equivalent to a user putting full pressure on a brake pedal, losing 10-20mph by the time I am able to intervene, even if I’m ready to take over. Such rapid deceleration leaves me vulnerable to a rear collision from following drivers There is no warning, and no alarms from the vehicle. The manufacturer has no specific response, other than advising a system reset. The system reset does not solve the problem.
Mfg Campaign: 11439113
Recall Date: Nov 2, 2021
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving on well marked highways, the adaptive cruise control would initiate rapid and unsafe braking while using the vehicles “AutoPilot”. The braking is equivalent to a user putting full pressure on a brake pedal, losing 10-20mph by the time I am able to intervene, even if I’m ready to take over. Such rapid deceleration leaves me vulnerable to a rear collision from following drivers There is no warning, and no alarms from the vehicle. The manufacturer has no specific response, other than advising a system reset. The system reset does not solve the problem.
Corrective Action:
While driving on well marked highways, the adaptive cruise control would initiate rapid and unsafe braking while using the vehicles “AutoPilot”. The braking is equivalent to a user putting full pressure on a brake pedal, losing 10-20mph by the time I am able to intervene, even if I’m ready to take over. Such rapid deceleration leaves me vulnerable to a rear collision from following drivers There is no warning, and no alarms from the vehicle. The manufacturer has no specific response, other than advising a system reset. The system reset does not solve the problem.
Additional Notes:
While driving on well marked highways, the adaptive cruise control would initiate rapid and unsafe braking while using the vehicles “AutoPilot”. The braking is equivalent to a user putting full pressure on a brake pedal, losing 10-20mph by the time I am able to intervene, even if I’m ready to take over. Such rapid deceleration leaves me vulnerable to a rear collision from following drivers There is no warning, and no alarms from the vehicle. The manufacturer has no specific response, other than advising a system reset. The system reset does not solve the problem.
Mfg Campaign: 11439113
Recall Date: Nov 2, 2021
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Two issues: 1) alarming clunking noise coming from suspension. 2) center command screen froze and then crashed completely (black screen) while driving, which resulted in a loss of controls like turn signals and speed indicator.
Corrective Action:
Two issues: 1) alarming clunking noise coming from suspension. 2) center command screen froze and then crashed completely (black screen) while driving, which resulted in a loss of controls like turn signals and speed indicator.
Additional Notes:
Two issues: 1) alarming clunking noise coming from suspension. 2) center command screen froze and then crashed completely (black screen) while driving, which resulted in a loss of controls like turn signals and speed indicator.
Mfg Campaign: 11438716
Recall Date: Oct 29, 2021
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In Feb. 2021 I purchased a new 2021 Tesla Model Y. In August I noticed a crack in the glass ceiling originating from the front edge of glass. We made an appt for 10/19 to have it replaced at the S. Seattle Tesla Service Ctr, assuming the repair would be covered under warranty. We brought the car in on Oct 19. The service rep inspected the crack and very quickly determined that the crack was a result of something hitting the ceiling such as a small rock. The rep's eagerness with her response suggested that she was familiar with this issue and was ready to deny warranty coverage. She told us we should make a claim against our auto insurance policy. We countered that we didn't believe anything had hit the ceiling, and even if it had, the glass should not have cracked that easily. Also, we also pointed out that in all the other cars we've owned we have never experienced rocks being spun up from the road hitting the ceiling. The rep still declined. We went ahead with the repair. We searched the internet for other Tesla owners whose ceiling glass had also cracked and found a number of postings on several forums of customers who had the same disappointing experience we had. It is evident that there is some kind of design flaw that results in the ceiling glass cracking easily. We inquired with a class action law firm who informed us that there is a provision in Tesla's standard warranty in which the consumer agrees not to enter into any class action lawsuits against Tesla and requires arbitration to settle disputes.We wanted to bring this issue to your attention attention because we believe Tesla is well aware of a design flaw that results in the cracking of their glass ceilings and is concealing their knowledge of the frequency of this problem.
Corrective Action:
In Feb. 2021 I purchased a new 2021 Tesla Model Y. In August I noticed a crack in the glass ceiling originating from the front edge of glass. We made an appt for 10/19 to have it replaced at the S. Seattle Tesla Service Ctr, assuming the repair would be covered under warranty. We brought the car in on Oct 19. The service rep inspected the crack and very quickly determined that the crack was a result of something hitting the ceiling such as a small rock. The rep's eagerness with her response suggested that she was familiar with this issue and was ready to deny warranty coverage. She told us we should make a claim against our auto insurance policy. We countered that we didn't believe anything had hit the ceiling, and even if it had, the glass should not have cracked that easily. Also, we also pointed out that in all the other cars we've owned we have never experienced rocks being spun up from the road hitting the ceiling. The rep still declined. We went ahead with the repair. We searched the internet for other Tesla owners whose ceiling glass had also cracked and found a number of postings on several forums of customers who had the same disappointing experience we had. It is evident that there is some kind of design flaw that results in the ceiling glass cracking easily. We inquired with a class action law firm who informed us that there is a provision in Tesla's standard warranty in which the consumer agrees not to enter into any class action lawsuits against Tesla and requires arbitration to settle disputes.We wanted to bring this issue to your attention attention because we believe Tesla is well aware of a design flaw that results in the cracking of their glass ceilings and is concealing their knowledge of the frequency of this problem.
Additional Notes:
In Feb. 2021 I purchased a new 2021 Tesla Model Y. In August I noticed a crack in the glass ceiling originating from the front edge of glass. We made an appt for 10/19 to have it replaced at the S. Seattle Tesla Service Ctr, assuming the repair would be covered under warranty. We brought the car in on Oct 19. The service rep inspected the crack and very quickly determined that the crack was a result of something hitting the ceiling such as a small rock. The rep's eagerness with her response suggested that she was familiar with this issue and was ready to deny warranty coverage. She told us we should make a claim against our auto insurance policy. We countered that we didn't believe anything had hit the ceiling, and even if it had, the glass should not have cracked that easily. Also, we also pointed out that in all the other cars we've owned we have never experienced rocks being spun up from the road hitting the ceiling. The rep still declined. We went ahead with the repair. We searched the internet for other Tesla owners whose ceiling glass had also cracked and found a number of postings on several forums of customers who had the same disappointing experience we had. It is evident that there is some kind of design flaw that results in the ceiling glass cracking easily. We inquired with a class action law firm who informed us that there is a provision in Tesla's standard warranty in which the consumer agrees not to enter into any class action lawsuits against Tesla and requires arbitration to settle disputes.We wanted to bring this issue to your attention attention because we believe Tesla is well aware of a design flaw that results in the cracking of their glass ceilings and is concealing their knowledge of the frequency of this problem.
Mfg Campaign: 11438533
Recall Date: Oct 28, 2021
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The Dashboard and yes. How was your safety or the safety of others put at risk? car display has unexpectedly rebooted while I was driving, my display rebooted. It crashed when my passenger was attempting to read the release notes while I was driving. It was night, and after it rebooted, the part of the screen that shows the car and road flashed white, blinding me while driving. I lost the ability to signal or determine if it's signaling, no speed indicator no anything, not even a signal sound. I couldn't control the windshield wiper, when I attempted to turn on the emergency blinkers, I had no visual or audio confirmation that it was working. this lasted for 1-2 minutes. Has the problem been reproduced or confirmed by a dealer or independent service center? No as the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The Dashboard and yes. How was your safety or the safety of others put at risk? car display has unexpectedly rebooted while I was driving, my display rebooted. It crashed when my passenger was attempting to read the release notes while I was driving. It was night, and after it rebooted, the part of the screen that shows the car and road flashed white, blinding me while driving. I lost the ability to signal or determine if it's signaling, no speed indicator no anything, not even a signal sound. I couldn't control the windshield wiper, when I attempted to turn on the emergency blinkers, I had no visual or audio confirmation that it was working. this lasted for 1-2 minutes. Has the problem been reproduced or confirmed by a dealer or independent service center? No as the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The Dashboard and yes. How was your safety or the safety of others put at risk? car display has unexpectedly rebooted while I was driving, my display rebooted. It crashed when my passenger was attempting to read the release notes while I was driving. It was night, and after it rebooted, the part of the screen that shows the car and road flashed white, blinding me while driving. I lost the ability to signal or determine if it's signaling, no speed indicator no anything, not even a signal sound. I couldn't control the windshield wiper, when I attempted to turn on the emergency blinkers, I had no visual or audio confirmation that it was working. this lasted for 1-2 minutes. Has the problem been reproduced or confirmed by a dealer or independent service center? No as the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Mfg Campaign: 11438233
Recall Date: Oct 26, 2021
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The Dashboard and yes. How was your safety or the safety of others put at risk? car display has unexpectedly rebooted while I was driving, my display rebooted. It crashed when my passenger was attempting to read the release notes while I was driving. It was night, and after it rebooted, the part of the screen that shows the car and road flashed white, blinding me while driving. I lost the ability to signal or determine if it's signaling, no speed indicator no anything, not even a signal sound. I couldn't control the windshield wiper, when I attempted to turn on the emergency blinkers, I had no visual or audio confirmation that it was working. this lasted for 1-2 minutes. Has the problem been reproduced or confirmed by a dealer or independent service center? No as the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The Dashboard and yes. How was your safety or the safety of others put at risk? car display has unexpectedly rebooted while I was driving, my display rebooted. It crashed when my passenger was attempting to read the release notes while I was driving. It was night, and after it rebooted, the part of the screen that shows the car and road flashed white, blinding me while driving. I lost the ability to signal or determine if it's signaling, no speed indicator no anything, not even a signal sound. I couldn't control the windshield wiper, when I attempted to turn on the emergency blinkers, I had no visual or audio confirmation that it was working. this lasted for 1-2 minutes. Has the problem been reproduced or confirmed by a dealer or independent service center? No as the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The Dashboard and yes. How was your safety or the safety of others put at risk? car display has unexpectedly rebooted while I was driving, my display rebooted. It crashed when my passenger was attempting to read the release notes while I was driving. It was night, and after it rebooted, the part of the screen that shows the car and road flashed white, blinding me while driving. I lost the ability to signal or determine if it's signaling, no speed indicator no anything, not even a signal sound. I couldn't control the windshield wiper, when I attempted to turn on the emergency blinkers, I had no visual or audio confirmation that it was working. this lasted for 1-2 minutes. Has the problem been reproduced or confirmed by a dealer or independent service center? No as the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Mfg Campaign: 11438233
Recall Date: Oct 26, 2021
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The Dashboard and yes. How was your safety or the safety of others put at risk? car display has unexpectedly rebooted while I was driving, my display rebooted. It crashed when my passenger was attempting to read the release notes while I was driving. It was night, and after it rebooted, the part of the screen that shows the car and road flashed white, blinding me while driving. I lost the ability to signal or determine if it's signaling, no speed indicator no anything, not even a signal sound. I couldn't control the windshield wiper, when I attempted to turn on the emergency blinkers, I had no visual or audio confirmation that it was working. this lasted for 1-2 minutes. Has the problem been reproduced or confirmed by a dealer or independent service center? No as the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The Dashboard and yes. How was your safety or the safety of others put at risk? car display has unexpectedly rebooted while I was driving, my display rebooted. It crashed when my passenger was attempting to read the release notes while I was driving. It was night, and after it rebooted, the part of the screen that shows the car and road flashed white, blinding me while driving. I lost the ability to signal or determine if it's signaling, no speed indicator no anything, not even a signal sound. I couldn't control the windshield wiper, when I attempted to turn on the emergency blinkers, I had no visual or audio confirmation that it was working. this lasted for 1-2 minutes. Has the problem been reproduced or confirmed by a dealer or independent service center? No as the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The Dashboard and yes. How was your safety or the safety of others put at risk? car display has unexpectedly rebooted while I was driving, my display rebooted. It crashed when my passenger was attempting to read the release notes while I was driving. It was night, and after it rebooted, the part of the screen that shows the car and road flashed white, blinding me while driving. I lost the ability to signal or determine if it's signaling, no speed indicator no anything, not even a signal sound. I couldn't control the windshield wiper, when I attempted to turn on the emergency blinkers, I had no visual or audio confirmation that it was working. this lasted for 1-2 minutes. Has the problem been reproduced or confirmed by a dealer or independent service center? No as the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Mfg Campaign: 11438233
Recall Date: Oct 26, 2021
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was driving in cruise control at the posted speed limit of 80mph. The conditions were dry and sunny. Without warning the car braked hard and decelerated from 80mph to 69mph in less than a second. The braking was so violent, my head snapped forward and I almost lost control of the car. This 'phantom' braking occurred other times but it was less sever. The unpredictable nature of the adaptive cruise control and emergency braking has prompted me to disable these so-called safety features.
Corrective Action:
I was driving in cruise control at the posted speed limit of 80mph. The conditions were dry and sunny. Without warning the car braked hard and decelerated from 80mph to 69mph in less than a second. The braking was so violent, my head snapped forward and I almost lost control of the car. This 'phantom' braking occurred other times but it was less sever. The unpredictable nature of the adaptive cruise control and emergency braking has prompted me to disable these so-called safety features.
Additional Notes:
I was driving in cruise control at the posted speed limit of 80mph. The conditions were dry and sunny. Without warning the car braked hard and decelerated from 80mph to 69mph in less than a second. The braking was so violent, my head snapped forward and I almost lost control of the car. This 'phantom' braking occurred other times but it was less sever. The unpredictable nature of the adaptive cruise control and emergency braking has prompted me to disable these so-called safety features.
Mfg Campaign: 11437066
Recall Date: Oct 17, 2021
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving in cruise control at the posted speed limit of 80mph. The conditions were dry and sunny. Without warning the car braked hard and decelerated from 80mph to 69mph in less than a second. The braking was so violent, my head snapped forward and I almost lost control of the car. This 'phantom' braking occurred other times but it was less sever. The unpredictable nature of the adaptive cruise control and emergency braking has prompted me to disable these so-called safety features.
Corrective Action:
I was driving in cruise control at the posted speed limit of 80mph. The conditions were dry and sunny. Without warning the car braked hard and decelerated from 80mph to 69mph in less than a second. The braking was so violent, my head snapped forward and I almost lost control of the car. This 'phantom' braking occurred other times but it was less sever. The unpredictable nature of the adaptive cruise control and emergency braking has prompted me to disable these so-called safety features.
Additional Notes:
I was driving in cruise control at the posted speed limit of 80mph. The conditions were dry and sunny. Without warning the car braked hard and decelerated from 80mph to 69mph in less than a second. The braking was so violent, my head snapped forward and I almost lost control of the car. This 'phantom' braking occurred other times but it was less sever. The unpredictable nature of the adaptive cruise control and emergency braking has prompted me to disable these so-called safety features.
Mfg Campaign: 11437066
Recall Date: Oct 17, 2021
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
At random times, without warning, cruise control changes from set speed (e.g. 70mph) to 45mph and vehicle immediately begins hard braking to achieve new set speed. Any cars following may not be able to react quickly enough to avoid a collision if the driver doesn't react quickly enough to command acceleration back to freeway speed. I sent multiple videos of this happening to Tesla's service department. Tesla virtual service has looked at vehicle's logs and says there's nothing wrong with the vehicle and that it must be in how the vehicle is interpreting fleet data and map data. Clearly a software bug not validating it's input for reasonableness. No audible warning and while the cruise set speed does change on the display, the deceleration happens simultaneously, so no actionable visual warning is given to prevent the uncommanded deceleration and one must react immediately.
Corrective Action:
At random times, without warning, cruise control changes from set speed (e.g. 70mph) to 45mph and vehicle immediately begins hard braking to achieve new set speed. Any cars following may not be able to react quickly enough to avoid a collision if the driver doesn't react quickly enough to command acceleration back to freeway speed. I sent multiple videos of this happening to Tesla's service department. Tesla virtual service has looked at vehicle's logs and says there's nothing wrong with the vehicle and that it must be in how the vehicle is interpreting fleet data and map data. Clearly a software bug not validating it's input for reasonableness. No audible warning and while the cruise set speed does change on the display, the deceleration happens simultaneously, so no actionable visual warning is given to prevent the uncommanded deceleration and one must react immediately.
Additional Notes:
At random times, without warning, cruise control changes from set speed (e.g. 70mph) to 45mph and vehicle immediately begins hard braking to achieve new set speed. Any cars following may not be able to react quickly enough to avoid a collision if the driver doesn't react quickly enough to command acceleration back to freeway speed. I sent multiple videos of this happening to Tesla's service department. Tesla virtual service has looked at vehicle's logs and says there's nothing wrong with the vehicle and that it must be in how the vehicle is interpreting fleet data and map data. Clearly a software bug not validating it's input for reasonableness. No audible warning and while the cruise set speed does change on the display, the deceleration happens simultaneously, so no actionable visual warning is given to prevent the uncommanded deceleration and one must react immediately.
Mfg Campaign: 11435659
Recall Date: Oct 6, 2021
Tesla, Inc.
Defect Description:
SEATS
Potential Consequences:
UNKNOWN
Corrective Action:
UNKNOWN
Additional Notes:
UNKNOWN
Mfg Campaign: 11435269
Recall Date: Oct 3, 2021
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
UNKNOWN
Corrective Action:
UNKNOWN
Additional Notes:
UNKNOWN
Mfg Campaign: 11435269
Recall Date: Oct 3, 2021
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Tesla has dog mode, camping mode, and climate on mode, which shows the interior temperature on the screen and in the app. The Telsa was in "dog mode" and displayed on the screen and app that the interior of the car was 66 degrees, but A/C was clearly not on and the interior of the car measured near 100 degrees. If I had not checked on the dogs in the car immediately, they would have died.
Corrective Action:
Tesla has dog mode, camping mode, and climate on mode, which shows the interior temperature on the screen and in the app. The Telsa was in "dog mode" and displayed on the screen and app that the interior of the car was 66 degrees, but A/C was clearly not on and the interior of the car measured near 100 degrees. If I had not checked on the dogs in the car immediately, they would have died.
Additional Notes:
Tesla has dog mode, camping mode, and climate on mode, which shows the interior temperature on the screen and in the app. The Telsa was in "dog mode" and displayed on the screen and app that the interior of the car was 66 degrees, but A/C was clearly not on and the interior of the car measured near 100 degrees. If I had not checked on the dogs in the car immediately, they would have died.
Mfg Campaign: 11434610
Recall Date: Sep 28, 2021
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Tesla Model Y. The contact stated that the safety restraint system alert was displayed. The vehicle was taken to the local dealer on several occasions, but vehicle was not diagnosed or repaired. The manufacturer was notified via email but had not responded. The failure mileage was unknown.
Corrective Action:
The contact owns a 2021 Tesla Model Y. The contact stated that the safety restraint system alert was displayed. The vehicle was taken to the local dealer on several occasions, but vehicle was not diagnosed or repaired. The manufacturer was notified via email but had not responded. The failure mileage was unknown.
Additional Notes:
The contact owns a 2021 Tesla Model Y. The contact stated that the safety restraint system alert was displayed. The vehicle was taken to the local dealer on several occasions, but vehicle was not diagnosed or repaired. The manufacturer was notified via email but had not responded. The failure mileage was unknown.
Mfg Campaign: 11434002
Recall Date: Sep 23, 2021
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My car brakes for no apparent reason when cruis control is active of autopilot. Sometime it is about sometimes it is gradual. In one instance on the interstate at 75mph it took me down to 50 befor I could hit the accelerator petal to make it continue. This is a hazard for drivers around me. I have been in contact with tesla multiple time but they have done nothing to fix it. Lane keep assist is also an issue. When the lane keep assist is turned off in the settings it will still preform the lane keeping. This caught me off guard and caused damage to the vehicle.
Corrective Action:
My car brakes for no apparent reason when cruis control is active of autopilot. Sometime it is about sometimes it is gradual. In one instance on the interstate at 75mph it took me down to 50 befor I could hit the accelerator petal to make it continue. This is a hazard for drivers around me. I have been in contact with tesla multiple time but they have done nothing to fix it. Lane keep assist is also an issue. When the lane keep assist is turned off in the settings it will still preform the lane keeping. This caught me off guard and caused damage to the vehicle.
Additional Notes:
My car brakes for no apparent reason when cruis control is active of autopilot. Sometime it is about sometimes it is gradual. In one instance on the interstate at 75mph it took me down to 50 befor I could hit the accelerator petal to make it continue. This is a hazard for drivers around me. I have been in contact with tesla multiple time but they have done nothing to fix it. Lane keep assist is also an issue. When the lane keep assist is turned off in the settings it will still preform the lane keeping. This caught me off guard and caused damage to the vehicle.
Mfg Campaign: 11433125
Recall Date: Sep 15, 2021
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My car brakes for no apparent reason when cruis control is active of autopilot. Sometime it is about sometimes it is gradual. In one instance on the interstate at 75mph it took me down to 50 befor I could hit the accelerator petal to make it continue. This is a hazard for drivers around me. I have been in contact with tesla multiple time but they have done nothing to fix it. Lane keep assist is also an issue. When the lane keep assist is turned off in the settings it will still preform the lane keeping. This caught me off guard and caused damage to the vehicle.
Corrective Action:
My car brakes for no apparent reason when cruis control is active of autopilot. Sometime it is about sometimes it is gradual. In one instance on the interstate at 75mph it took me down to 50 befor I could hit the accelerator petal to make it continue. This is a hazard for drivers around me. I have been in contact with tesla multiple time but they have done nothing to fix it. Lane keep assist is also an issue. When the lane keep assist is turned off in the settings it will still preform the lane keeping. This caught me off guard and caused damage to the vehicle.
Additional Notes:
My car brakes for no apparent reason when cruis control is active of autopilot. Sometime it is about sometimes it is gradual. In one instance on the interstate at 75mph it took me down to 50 befor I could hit the accelerator petal to make it continue. This is a hazard for drivers around me. I have been in contact with tesla multiple time but they have done nothing to fix it. Lane keep assist is also an issue. When the lane keep assist is turned off in the settings it will still preform the lane keeping. This caught me off guard and caused damage to the vehicle.
Mfg Campaign: 11433125
Recall Date: Sep 15, 2021
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
My car brakes for no apparent reason when cruis control is active of autopilot. Sometime it is about sometimes it is gradual. In one instance on the interstate at 75mph it took me down to 50 befor I could hit the accelerator petal to make it continue. This is a hazard for drivers around me. I have been in contact with tesla multiple time but they have done nothing to fix it. Lane keep assist is also an issue. When the lane keep assist is turned off in the settings it will still preform the lane keeping. This caught me off guard and caused damage to the vehicle.
Corrective Action:
My car brakes for no apparent reason when cruis control is active of autopilot. Sometime it is about sometimes it is gradual. In one instance on the interstate at 75mph it took me down to 50 befor I could hit the accelerator petal to make it continue. This is a hazard for drivers around me. I have been in contact with tesla multiple time but they have done nothing to fix it. Lane keep assist is also an issue. When the lane keep assist is turned off in the settings it will still preform the lane keeping. This caught me off guard and caused damage to the vehicle.
Additional Notes:
My car brakes for no apparent reason when cruis control is active of autopilot. Sometime it is about sometimes it is gradual. In one instance on the interstate at 75mph it took me down to 50 befor I could hit the accelerator petal to make it continue. This is a hazard for drivers around me. I have been in contact with tesla multiple time but they have done nothing to fix it. Lane keep assist is also an issue. When the lane keep assist is turned off in the settings it will still preform the lane keeping. This caught me off guard and caused damage to the vehicle.
Mfg Campaign: 11433125
Recall Date: Sep 15, 2021
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2021 Tesla Model Y. The contact stated while driving at various speeds, the vehicle would slow down without warning while using the smart cruise control feature. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 3,000
Corrective Action:
The contact owns a 2021 Tesla Model Y. The contact stated while driving at various speeds, the vehicle would slow down without warning while using the smart cruise control feature. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 3,000
Additional Notes:
The contact owns a 2021 Tesla Model Y. The contact stated while driving at various speeds, the vehicle would slow down without warning while using the smart cruise control feature. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 3,000
Mfg Campaign: 11432896
Recall Date: Sep 14, 2021
Tesla, Inc.
Defect Description:
TIRES
Potential Consequences:
Car started violently shaking at 70mph on the highway, almost lost control of the car and hitting the divider, took it to the tire shop they said could be a balance issue looked harder to realer the foam from inside the tire fell apart 255/40r/20
Corrective Action:
Car started violently shaking at 70mph on the highway, almost lost control of the car and hitting the divider, took it to the tire shop they said could be a balance issue looked harder to realer the foam from inside the tire fell apart 255/40r/20
Additional Notes:
Car started violently shaking at 70mph on the highway, almost lost control of the car and hitting the divider, took it to the tire shop they said could be a balance issue looked harder to realer the foam from inside the tire fell apart 255/40r/20
Mfg Campaign: 11432934
Recall Date: Sep 14, 2021
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The car has less than 300 miles on it and I hear a loud clunk under the front of the floor by the pedals as if something is loose like the front motor or the suspension.
Corrective Action:
The car has less than 300 miles on it and I hear a loud clunk under the front of the floor by the pedals as if something is loose like the front motor or the suspension.
Additional Notes:
The car has less than 300 miles on it and I hear a loud clunk under the front of the floor by the pedals as if something is loose like the front motor or the suspension.
Mfg Campaign: 11432997
Recall Date: Sep 14, 2021
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