Complaints & Recalls
Official Safety Recalls - Important!
48 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-17-007
Recall Date: May 9, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-002
Recall Date: May 25, 2021
Consumer Complaints
1.7K ComplaintsTesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Autopilot suddenly slams on the brakes going [XXX] on [XXX] just north of Ankeny, IA when you hit the underpass at [XXX] [XXX] , [XXX] ). This happens every time for the past year about. No software update has fixed this yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Autopilot suddenly slams on the brakes going [XXX] on [XXX] just north of Ankeny, IA when you hit the underpass at [XXX] [XXX] , [XXX] ). This happens every time for the past year about. No software update has fixed this yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Autopilot suddenly slams on the brakes going [XXX] on [XXX] just north of Ankeny, IA when you hit the underpass at [XXX] [XXX] , [XXX] ). This happens every time for the past year about. No software update has fixed this yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11640777
Recall Date: Feb 5, 2025
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The pedestrian warning system and horn are speakers in newer Tesla's. The speaker is in the front right ahead of the wheel facing down towards the road. When it is raining or snowing, rain or snow get lodged into the speaker and it is completely inaudible. I stood 4 feet away from my vehicle and had someone honk the horn and couldn't hear anything at all. This is very dangerous. The pedestrian warning system is complexly inaudible also. Issue persists for approx. 2 days after rain. If it continues to rain for several days, the horn does not work the entire time. I have contacted Tesla support and they state there is nothing they can do to fix it since it is how it was designed.
Corrective Action:
The pedestrian warning system and horn are speakers in newer Tesla's. The speaker is in the front right ahead of the wheel facing down towards the road. When it is raining or snowing, rain or snow get lodged into the speaker and it is completely inaudible. I stood 4 feet away from my vehicle and had someone honk the horn and couldn't hear anything at all. This is very dangerous. The pedestrian warning system is complexly inaudible also. Issue persists for approx. 2 days after rain. If it continues to rain for several days, the horn does not work the entire time. I have contacted Tesla support and they state there is nothing they can do to fix it since it is how it was designed.
Additional Notes:
The pedestrian warning system and horn are speakers in newer Tesla's. The speaker is in the front right ahead of the wheel facing down towards the road. When it is raining or snowing, rain or snow get lodged into the speaker and it is completely inaudible. I stood 4 feet away from my vehicle and had someone honk the horn and couldn't hear anything at all. This is very dangerous. The pedestrian warning system is complexly inaudible also. Issue persists for approx. 2 days after rain. If it continues to rain for several days, the horn does not work the entire time. I have contacted Tesla support and they state there is nothing they can do to fix it since it is how it was designed.
Mfg Campaign: 11637662
Recall Date: Jan 22, 2025
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
After a snowstorm, I shoveled my driveway in front of the car which was facing toward the road (the driveway is on an incline, not steep), cleared the snow off the car and then pulled the car forward/put it in park so that I could shovel the rest of the snow. It took me and my 15 year old son 10 or so minutes to clear the snow behind the car. Then I started to salt the driveway behind the car and a snowplow driving by started honking. I looked up and the car was sliding down the driveway towards the road. Luckily it slowed and stopped, only slightly into the road and did not hit the snowplow, or anything else and I was able to get in and move it. I have a video clip of it which I am unable to upload here - the front tires were rotating while the back tires were locked in place.
Corrective Action:
After a snowstorm, I shoveled my driveway in front of the car which was facing toward the road (the driveway is on an incline, not steep), cleared the snow off the car and then pulled the car forward/put it in park so that I could shovel the rest of the snow. It took me and my 15 year old son 10 or so minutes to clear the snow behind the car. Then I started to salt the driveway behind the car and a snowplow driving by started honking. I looked up and the car was sliding down the driveway towards the road. Luckily it slowed and stopped, only slightly into the road and did not hit the snowplow, or anything else and I was able to get in and move it. I have a video clip of it which I am unable to upload here - the front tires were rotating while the back tires were locked in place.
Additional Notes:
After a snowstorm, I shoveled my driveway in front of the car which was facing toward the road (the driveway is on an incline, not steep), cleared the snow off the car and then pulled the car forward/put it in park so that I could shovel the rest of the snow. It took me and my 15 year old son 10 or so minutes to clear the snow behind the car. Then I started to salt the driveway behind the car and a snowplow driving by started honking. I looked up and the car was sliding down the driveway towards the road. Luckily it slowed and stopped, only slightly into the road and did not hit the snowplow, or anything else and I was able to get in and move it. I have a video clip of it which I am unable to upload here - the front tires were rotating while the back tires were locked in place.
Mfg Campaign: 11637766
Recall Date: Jan 22, 2025
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
After a snowstorm, I shoveled my driveway in front of the car which was facing toward the road (the driveway is on an incline, not steep), cleared the snow off the car and then pulled the car forward/put it in park so that I could shovel the rest of the snow. It took me and my 15 year old son 10 or so minutes to clear the snow behind the car. Then I started to salt the driveway behind the car and a snowplow driving by started honking. I looked up and the car was sliding down the driveway towards the road. Luckily it slowed and stopped, only slightly into the road and did not hit the snowplow, or anything else and I was able to get in and move it. I have a video clip of it which I am unable to upload here - the front tires were rotating while the back tires were locked in place.
Corrective Action:
After a snowstorm, I shoveled my driveway in front of the car which was facing toward the road (the driveway is on an incline, not steep), cleared the snow off the car and then pulled the car forward/put it in park so that I could shovel the rest of the snow. It took me and my 15 year old son 10 or so minutes to clear the snow behind the car. Then I started to salt the driveway behind the car and a snowplow driving by started honking. I looked up and the car was sliding down the driveway towards the road. Luckily it slowed and stopped, only slightly into the road and did not hit the snowplow, or anything else and I was able to get in and move it. I have a video clip of it which I am unable to upload here - the front tires were rotating while the back tires were locked in place.
Additional Notes:
After a snowstorm, I shoveled my driveway in front of the car which was facing toward the road (the driveway is on an incline, not steep), cleared the snow off the car and then pulled the car forward/put it in park so that I could shovel the rest of the snow. It took me and my 15 year old son 10 or so minutes to clear the snow behind the car. Then I started to salt the driveway behind the car and a snowplow driving by started honking. I looked up and the car was sliding down the driveway towards the road. Luckily it slowed and stopped, only slightly into the road and did not hit the snowplow, or anything else and I was able to get in and move it. I have a video clip of it which I am unable to upload here - the front tires were rotating while the back tires were locked in place.
Mfg Campaign: 11637766
Recall Date: Jan 22, 2025
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
A year ago I went on a road trip from Florida to Iowa in the winter, temperatures were freezing or below freezing. I got an alert to maintenance powertrain, after driving to Tesla they informed me the oil pump on the rear motor was falling apart. It was replaced. A year later on a second road trip to the same location also in sub freezing conditions the exact same error pops up, in service mode it says rear oil pump error
Corrective Action:
A year ago I went on a road trip from Florida to Iowa in the winter, temperatures were freezing or below freezing. I got an alert to maintenance powertrain, after driving to Tesla they informed me the oil pump on the rear motor was falling apart. It was replaced. A year later on a second road trip to the same location also in sub freezing conditions the exact same error pops up, in service mode it says rear oil pump error
Additional Notes:
A year ago I went on a road trip from Florida to Iowa in the winter, temperatures were freezing or below freezing. I got an alert to maintenance powertrain, after driving to Tesla they informed me the oil pump on the rear motor was falling apart. It was replaced. A year later on a second road trip to the same location also in sub freezing conditions the exact same error pops up, in service mode it says rear oil pump error
Mfg Campaign: 11637075
Recall Date: Jan 20, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Since March 2024, FSD has failed to function as designed. Tesla denied any problem with the vehicle until October 2024, when a manager told me it's a known issue with no available fix. The issue started with FSD not recognizing traffic signals. Meaning that regardless of whether a traffic light was green or red, the vehicle would treat it like an 4 way stop. It would come to a stop and then proceed through the intersection if it didn't detect immediate cars. This was dangerous and Tesla refused to acknowledge the problem for months. Since then the issue has evolved with FSD only engaging in certain situations (interstate driving). As of the most recent update, FSD won't engage at all.
Corrective Action:
Since March 2024, FSD has failed to function as designed. Tesla denied any problem with the vehicle until October 2024, when a manager told me it's a known issue with no available fix. The issue started with FSD not recognizing traffic signals. Meaning that regardless of whether a traffic light was green or red, the vehicle would treat it like an 4 way stop. It would come to a stop and then proceed through the intersection if it didn't detect immediate cars. This was dangerous and Tesla refused to acknowledge the problem for months. Since then the issue has evolved with FSD only engaging in certain situations (interstate driving). As of the most recent update, FSD won't engage at all.
Additional Notes:
Since March 2024, FSD has failed to function as designed. Tesla denied any problem with the vehicle until October 2024, when a manager told me it's a known issue with no available fix. The issue started with FSD not recognizing traffic signals. Meaning that regardless of whether a traffic light was green or red, the vehicle would treat it like an 4 way stop. It would come to a stop and then proceed through the intersection if it didn't detect immediate cars. This was dangerous and Tesla refused to acknowledge the problem for months. Since then the issue has evolved with FSD only engaging in certain situations (interstate driving). As of the most recent update, FSD won't engage at all.
Mfg Campaign: 11636606
Recall Date: Jan 17, 2025
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM:ADAS
Potential Consequences:
Since March 2024, FSD has failed to function as designed. Tesla denied any problem with the vehicle until October 2024, when a manager told me it's a known issue with no available fix. The issue started with FSD not recognizing traffic signals. Meaning that regardless of whether a traffic light was green or red, the vehicle would treat it like an 4 way stop. It would come to a stop and then proceed through the intersection if it didn't detect immediate cars. This was dangerous and Tesla refused to acknowledge the problem for months. Since then the issue has evolved with FSD only engaging in certain situations (interstate driving). As of the most recent update, FSD won't engage at all.
Corrective Action:
Since March 2024, FSD has failed to function as designed. Tesla denied any problem with the vehicle until October 2024, when a manager told me it's a known issue with no available fix. The issue started with FSD not recognizing traffic signals. Meaning that regardless of whether a traffic light was green or red, the vehicle would treat it like an 4 way stop. It would come to a stop and then proceed through the intersection if it didn't detect immediate cars. This was dangerous and Tesla refused to acknowledge the problem for months. Since then the issue has evolved with FSD only engaging in certain situations (interstate driving). As of the most recent update, FSD won't engage at all.
Additional Notes:
Since March 2024, FSD has failed to function as designed. Tesla denied any problem with the vehicle until October 2024, when a manager told me it's a known issue with no available fix. The issue started with FSD not recognizing traffic signals. Meaning that regardless of whether a traffic light was green or red, the vehicle would treat it like an 4 way stop. It would come to a stop and then proceed through the intersection if it didn't detect immediate cars. This was dangerous and Tesla refused to acknowledge the problem for months. Since then the issue has evolved with FSD only engaging in certain situations (interstate driving). As of the most recent update, FSD won't engage at all.
Mfg Campaign: 11636606
Recall Date: Jan 17, 2025
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The rear view camera didn't work, neither did the windshield wiper. When turning left or right, the sensors did not display anything, the display no longer displayed any distances to other cars, proximity lines, nor speed limits. GPS also did not work. The problems were confirmed by the dealer (and fixed), but they charged us even though the incident involved a software update on their part that made most advanced safety features unavailable available. When we tried to reverse, we could not see anything. When we tried to make a left or right turn, there were no sensors available to sense blind spots. When we tried to understand the speed limit or change lanes, the information was not available. Wipers were patchy in use Auto pilot also did not work. Warnings kept beeping while driving, but we could not turn it off, serving as a distraction to driver, but Tesla was unable to address the repair due to their mass recall of other cars (with similar issues).
Corrective Action:
The rear view camera didn't work, neither did the windshield wiper. When turning left or right, the sensors did not display anything, the display no longer displayed any distances to other cars, proximity lines, nor speed limits. GPS also did not work. The problems were confirmed by the dealer (and fixed), but they charged us even though the incident involved a software update on their part that made most advanced safety features unavailable available. When we tried to reverse, we could not see anything. When we tried to make a left or right turn, there were no sensors available to sense blind spots. When we tried to understand the speed limit or change lanes, the information was not available. Wipers were patchy in use Auto pilot also did not work. Warnings kept beeping while driving, but we could not turn it off, serving as a distraction to driver, but Tesla was unable to address the repair due to their mass recall of other cars (with similar issues).
Additional Notes:
The rear view camera didn't work, neither did the windshield wiper. When turning left or right, the sensors did not display anything, the display no longer displayed any distances to other cars, proximity lines, nor speed limits. GPS also did not work. The problems were confirmed by the dealer (and fixed), but they charged us even though the incident involved a software update on their part that made most advanced safety features unavailable available. When we tried to reverse, we could not see anything. When we tried to make a left or right turn, there were no sensors available to sense blind spots. When we tried to understand the speed limit or change lanes, the information was not available. Wipers were patchy in use Auto pilot also did not work. Warnings kept beeping while driving, but we could not turn it off, serving as a distraction to driver, but Tesla was unable to address the repair due to their mass recall of other cars (with similar issues).
Mfg Campaign: 11636003
Recall Date: Jan 15, 2025
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The rear view camera didn't work, neither did the windshield wiper. When turning left or right, the sensors did not display anything, the display no longer displayed any distances to other cars, proximity lines, nor speed limits. GPS also did not work. The problems were confirmed by the dealer (and fixed), but they charged us even though the incident involved a software update on their part that made most advanced safety features unavailable available. When we tried to reverse, we could not see anything. When we tried to make a left or right turn, there were no sensors available to sense blind spots. When we tried to understand the speed limit or change lanes, the information was not available. Wipers were patchy in use Auto pilot also did not work. Warnings kept beeping while driving, but we could not turn it off, serving as a distraction to driver, but Tesla was unable to address the repair due to their mass recall of other cars (with similar issues).
Corrective Action:
The rear view camera didn't work, neither did the windshield wiper. When turning left or right, the sensors did not display anything, the display no longer displayed any distances to other cars, proximity lines, nor speed limits. GPS also did not work. The problems were confirmed by the dealer (and fixed), but they charged us even though the incident involved a software update on their part that made most advanced safety features unavailable available. When we tried to reverse, we could not see anything. When we tried to make a left or right turn, there were no sensors available to sense blind spots. When we tried to understand the speed limit or change lanes, the information was not available. Wipers were patchy in use Auto pilot also did not work. Warnings kept beeping while driving, but we could not turn it off, serving as a distraction to driver, but Tesla was unable to address the repair due to their mass recall of other cars (with similar issues).
Additional Notes:
The rear view camera didn't work, neither did the windshield wiper. When turning left or right, the sensors did not display anything, the display no longer displayed any distances to other cars, proximity lines, nor speed limits. GPS also did not work. The problems were confirmed by the dealer (and fixed), but they charged us even though the incident involved a software update on their part that made most advanced safety features unavailable available. When we tried to reverse, we could not see anything. When we tried to make a left or right turn, there were no sensors available to sense blind spots. When we tried to understand the speed limit or change lanes, the information was not available. Wipers were patchy in use Auto pilot also did not work. Warnings kept beeping while driving, but we could not turn it off, serving as a distraction to driver, but Tesla was unable to address the repair due to their mass recall of other cars (with similar issues).
Mfg Campaign: 11636003
Recall Date: Jan 15, 2025
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
This report addresses concerns regarding recent safety updates in the Tesla Model Y, specifically focusing on the "Rear Cross Traffic Alert" and the blind spot warning system. These updates are intended to enhance driver awareness and prevent collisions. However, there are significant shortcomings in their current implementation that may compromise driver safety. 1. Rear Cross Traffic Alert: Intended Functionality: The "Rear Cross Traffic Alert" is designed to warn drivers of approaching vehicles from the side when reversing, thereby preventing potential collisions. Current Implementation: The system currently highlights a portion of the infotainment screen in red when a potential hazard is detected. There is no accompanying audible alert to notify the driver of the danger. Safety Concerns: Drivers are likely to be looking over their shoulder or at their mirrors while reversing, rather than at the infotainment screen. The lack of an audible alert means that drivers may not notice the visual warning, especially if their attention is directed away from the screen. This could lead to an increased risk of collision, as the visual cue alone may not be sufficient to capture the driver's attention. 2. Blind Spot Warning System: Intended Functionality: The blind spot warning system is designed to alert drivers of vehicles in their blind spot when the turn signal is activated, helping to prevent lane-change collisions. Current Implementation: Similar to the Rear Cross Traffic Alert, the system highlights the screen in red when a vehicle is detected in the blind spot. No audible warning is provided to alert the driver. Safety Concerns: In adverse weather conditions, such as rain, drivers may rely more heavily on blind spot warnings due to reduced visibility. Drivers typically turn their heads to check for vehicles, which means they may not see the screen's visual alert. Without an audible warning, drivers may inadvertently change lanes into an occupied space, increas
Corrective Action:
This report addresses concerns regarding recent safety updates in the Tesla Model Y, specifically focusing on the "Rear Cross Traffic Alert" and the blind spot warning system. These updates are intended to enhance driver awareness and prevent collisions. However, there are significant shortcomings in their current implementation that may compromise driver safety. 1. Rear Cross Traffic Alert: Intended Functionality: The "Rear Cross Traffic Alert" is designed to warn drivers of approaching vehicles from the side when reversing, thereby preventing potential collisions. Current Implementation: The system currently highlights a portion of the infotainment screen in red when a potential hazard is detected. There is no accompanying audible alert to notify the driver of the danger. Safety Concerns: Drivers are likely to be looking over their shoulder or at their mirrors while reversing, rather than at the infotainment screen. The lack of an audible alert means that drivers may not notice the visual warning, especially if their attention is directed away from the screen. This could lead to an increased risk of collision, as the visual cue alone may not be sufficient to capture the driver's attention. 2. Blind Spot Warning System: Intended Functionality: The blind spot warning system is designed to alert drivers of vehicles in their blind spot when the turn signal is activated, helping to prevent lane-change collisions. Current Implementation: Similar to the Rear Cross Traffic Alert, the system highlights the screen in red when a vehicle is detected in the blind spot. No audible warning is provided to alert the driver. Safety Concerns: In adverse weather conditions, such as rain, drivers may rely more heavily on blind spot warnings due to reduced visibility. Drivers typically turn their heads to check for vehicles, which means they may not see the screen's visual alert. Without an audible warning, drivers may inadvertently change lanes into an occupied space, increas
Additional Notes:
This report addresses concerns regarding recent safety updates in the Tesla Model Y, specifically focusing on the "Rear Cross Traffic Alert" and the blind spot warning system. These updates are intended to enhance driver awareness and prevent collisions. However, there are significant shortcomings in their current implementation that may compromise driver safety. 1. Rear Cross Traffic Alert: Intended Functionality: The "Rear Cross Traffic Alert" is designed to warn drivers of approaching vehicles from the side when reversing, thereby preventing potential collisions. Current Implementation: The system currently highlights a portion of the infotainment screen in red when a potential hazard is detected. There is no accompanying audible alert to notify the driver of the danger. Safety Concerns: Drivers are likely to be looking over their shoulder or at their mirrors while reversing, rather than at the infotainment screen. The lack of an audible alert means that drivers may not notice the visual warning, especially if their attention is directed away from the screen. This could lead to an increased risk of collision, as the visual cue alone may not be sufficient to capture the driver's attention. 2. Blind Spot Warning System: Intended Functionality: The blind spot warning system is designed to alert drivers of vehicles in their blind spot when the turn signal is activated, helping to prevent lane-change collisions. Current Implementation: Similar to the Rear Cross Traffic Alert, the system highlights the screen in red when a vehicle is detected in the blind spot. No audible warning is provided to alert the driver. Safety Concerns: In adverse weather conditions, such as rain, drivers may rely more heavily on blind spot warnings due to reduced visibility. Drivers typically turn their heads to check for vehicles, which means they may not see the screen's visual alert. Without an audible warning, drivers may inadvertently change lanes into an occupied space, increas
Mfg Campaign: 11634831
Recall Date: Jan 8, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
This report addresses concerns regarding recent safety updates in the Tesla Model Y, specifically focusing on the "Rear Cross Traffic Alert" and the blind spot warning system. These updates are intended to enhance driver awareness and prevent collisions. However, there are significant shortcomings in their current implementation that may compromise driver safety. 1. Rear Cross Traffic Alert: Intended Functionality: The "Rear Cross Traffic Alert" is designed to warn drivers of approaching vehicles from the side when reversing, thereby preventing potential collisions. Current Implementation: The system currently highlights a portion of the infotainment screen in red when a potential hazard is detected. There is no accompanying audible alert to notify the driver of the danger. Safety Concerns: Drivers are likely to be looking over their shoulder or at their mirrors while reversing, rather than at the infotainment screen. The lack of an audible alert means that drivers may not notice the visual warning, especially if their attention is directed away from the screen. This could lead to an increased risk of collision, as the visual cue alone may not be sufficient to capture the driver's attention. 2. Blind Spot Warning System: Intended Functionality: The blind spot warning system is designed to alert drivers of vehicles in their blind spot when the turn signal is activated, helping to prevent lane-change collisions. Current Implementation: Similar to the Rear Cross Traffic Alert, the system highlights the screen in red when a vehicle is detected in the blind spot. No audible warning is provided to alert the driver. Safety Concerns: In adverse weather conditions, such as rain, drivers may rely more heavily on blind spot warnings due to reduced visibility. Drivers typically turn their heads to check for vehicles, which means they may not see the screen's visual alert. Without an audible warning, drivers may inadvertently change lanes into an occupied space, increas
Corrective Action:
This report addresses concerns regarding recent safety updates in the Tesla Model Y, specifically focusing on the "Rear Cross Traffic Alert" and the blind spot warning system. These updates are intended to enhance driver awareness and prevent collisions. However, there are significant shortcomings in their current implementation that may compromise driver safety. 1. Rear Cross Traffic Alert: Intended Functionality: The "Rear Cross Traffic Alert" is designed to warn drivers of approaching vehicles from the side when reversing, thereby preventing potential collisions. Current Implementation: The system currently highlights a portion of the infotainment screen in red when a potential hazard is detected. There is no accompanying audible alert to notify the driver of the danger. Safety Concerns: Drivers are likely to be looking over their shoulder or at their mirrors while reversing, rather than at the infotainment screen. The lack of an audible alert means that drivers may not notice the visual warning, especially if their attention is directed away from the screen. This could lead to an increased risk of collision, as the visual cue alone may not be sufficient to capture the driver's attention. 2. Blind Spot Warning System: Intended Functionality: The blind spot warning system is designed to alert drivers of vehicles in their blind spot when the turn signal is activated, helping to prevent lane-change collisions. Current Implementation: Similar to the Rear Cross Traffic Alert, the system highlights the screen in red when a vehicle is detected in the blind spot. No audible warning is provided to alert the driver. Safety Concerns: In adverse weather conditions, such as rain, drivers may rely more heavily on blind spot warnings due to reduced visibility. Drivers typically turn their heads to check for vehicles, which means they may not see the screen's visual alert. Without an audible warning, drivers may inadvertently change lanes into an occupied space, increas
Additional Notes:
This report addresses concerns regarding recent safety updates in the Tesla Model Y, specifically focusing on the "Rear Cross Traffic Alert" and the blind spot warning system. These updates are intended to enhance driver awareness and prevent collisions. However, there are significant shortcomings in their current implementation that may compromise driver safety. 1. Rear Cross Traffic Alert: Intended Functionality: The "Rear Cross Traffic Alert" is designed to warn drivers of approaching vehicles from the side when reversing, thereby preventing potential collisions. Current Implementation: The system currently highlights a portion of the infotainment screen in red when a potential hazard is detected. There is no accompanying audible alert to notify the driver of the danger. Safety Concerns: Drivers are likely to be looking over their shoulder or at their mirrors while reversing, rather than at the infotainment screen. The lack of an audible alert means that drivers may not notice the visual warning, especially if their attention is directed away from the screen. This could lead to an increased risk of collision, as the visual cue alone may not be sufficient to capture the driver's attention. 2. Blind Spot Warning System: Intended Functionality: The blind spot warning system is designed to alert drivers of vehicles in their blind spot when the turn signal is activated, helping to prevent lane-change collisions. Current Implementation: Similar to the Rear Cross Traffic Alert, the system highlights the screen in red when a vehicle is detected in the blind spot. No audible warning is provided to alert the driver. Safety Concerns: In adverse weather conditions, such as rain, drivers may rely more heavily on blind spot warnings due to reduced visibility. Drivers typically turn their heads to check for vehicles, which means they may not see the screen's visual alert. Without an audible warning, drivers may inadvertently change lanes into an occupied space, increas
Mfg Campaign: 11634831
Recall Date: Jan 8, 2025
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
This report addresses concerns regarding recent safety updates in the Tesla Model Y, specifically focusing on the "Rear Cross Traffic Alert" and the blind spot warning system. These updates are intended to enhance driver awareness and prevent collisions. However, there are significant shortcomings in their current implementation that may compromise driver safety. 1. Rear Cross Traffic Alert: Intended Functionality: The "Rear Cross Traffic Alert" is designed to warn drivers of approaching vehicles from the side when reversing, thereby preventing potential collisions. Current Implementation: The system currently highlights a portion of the infotainment screen in red when a potential hazard is detected. There is no accompanying audible alert to notify the driver of the danger. Safety Concerns: Drivers are likely to be looking over their shoulder or at their mirrors while reversing, rather than at the infotainment screen. The lack of an audible alert means that drivers may not notice the visual warning, especially if their attention is directed away from the screen. This could lead to an increased risk of collision, as the visual cue alone may not be sufficient to capture the driver's attention. 2. Blind Spot Warning System: Intended Functionality: The blind spot warning system is designed to alert drivers of vehicles in their blind spot when the turn signal is activated, helping to prevent lane-change collisions. Current Implementation: Similar to the Rear Cross Traffic Alert, the system highlights the screen in red when a vehicle is detected in the blind spot. No audible warning is provided to alert the driver. Safety Concerns: In adverse weather conditions, such as rain, drivers may rely more heavily on blind spot warnings due to reduced visibility. Drivers typically turn their heads to check for vehicles, which means they may not see the screen's visual alert. Without an audible warning, drivers may inadvertently change lanes into an occupied space, increas
Corrective Action:
This report addresses concerns regarding recent safety updates in the Tesla Model Y, specifically focusing on the "Rear Cross Traffic Alert" and the blind spot warning system. These updates are intended to enhance driver awareness and prevent collisions. However, there are significant shortcomings in their current implementation that may compromise driver safety. 1. Rear Cross Traffic Alert: Intended Functionality: The "Rear Cross Traffic Alert" is designed to warn drivers of approaching vehicles from the side when reversing, thereby preventing potential collisions. Current Implementation: The system currently highlights a portion of the infotainment screen in red when a potential hazard is detected. There is no accompanying audible alert to notify the driver of the danger. Safety Concerns: Drivers are likely to be looking over their shoulder or at their mirrors while reversing, rather than at the infotainment screen. The lack of an audible alert means that drivers may not notice the visual warning, especially if their attention is directed away from the screen. This could lead to an increased risk of collision, as the visual cue alone may not be sufficient to capture the driver's attention. 2. Blind Spot Warning System: Intended Functionality: The blind spot warning system is designed to alert drivers of vehicles in their blind spot when the turn signal is activated, helping to prevent lane-change collisions. Current Implementation: Similar to the Rear Cross Traffic Alert, the system highlights the screen in red when a vehicle is detected in the blind spot. No audible warning is provided to alert the driver. Safety Concerns: In adverse weather conditions, such as rain, drivers may rely more heavily on blind spot warnings due to reduced visibility. Drivers typically turn their heads to check for vehicles, which means they may not see the screen's visual alert. Without an audible warning, drivers may inadvertently change lanes into an occupied space, increas
Additional Notes:
This report addresses concerns regarding recent safety updates in the Tesla Model Y, specifically focusing on the "Rear Cross Traffic Alert" and the blind spot warning system. These updates are intended to enhance driver awareness and prevent collisions. However, there are significant shortcomings in their current implementation that may compromise driver safety. 1. Rear Cross Traffic Alert: Intended Functionality: The "Rear Cross Traffic Alert" is designed to warn drivers of approaching vehicles from the side when reversing, thereby preventing potential collisions. Current Implementation: The system currently highlights a portion of the infotainment screen in red when a potential hazard is detected. There is no accompanying audible alert to notify the driver of the danger. Safety Concerns: Drivers are likely to be looking over their shoulder or at their mirrors while reversing, rather than at the infotainment screen. The lack of an audible alert means that drivers may not notice the visual warning, especially if their attention is directed away from the screen. This could lead to an increased risk of collision, as the visual cue alone may not be sufficient to capture the driver's attention. 2. Blind Spot Warning System: Intended Functionality: The blind spot warning system is designed to alert drivers of vehicles in their blind spot when the turn signal is activated, helping to prevent lane-change collisions. Current Implementation: Similar to the Rear Cross Traffic Alert, the system highlights the screen in red when a vehicle is detected in the blind spot. No audible warning is provided to alert the driver. Safety Concerns: In adverse weather conditions, such as rain, drivers may rely more heavily on blind spot warnings due to reduced visibility. Drivers typically turn their heads to check for vehicles, which means they may not see the screen's visual alert. Without an audible warning, drivers may inadvertently change lanes into an occupied space, increas
Mfg Campaign: 11634831
Recall Date: Jan 8, 2025
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Loud clicking noise hurt for several days, then when reversing and turning the steering wheel, the front right of the car collapsed; The suspension broke because a bolt came loose which was found in the driveway. Front right wheel area collapse and is touching the top of the wheel liner. There was no prior accident or damage causing the issue. Car had to be towed and repaired.
Corrective Action:
Loud clicking noise hurt for several days, then when reversing and turning the steering wheel, the front right of the car collapsed; The suspension broke because a bolt came loose which was found in the driveway. Front right wheel area collapse and is touching the top of the wheel liner. There was no prior accident or damage causing the issue. Car had to be towed and repaired.
Additional Notes:
Loud clicking noise hurt for several days, then when reversing and turning the steering wheel, the front right of the car collapsed; The suspension broke because a bolt came loose which was found in the driveway. Front right wheel area collapse and is touching the top of the wheel liner. There was no prior accident or damage causing the issue. Car had to be towed and repaired.
Mfg Campaign: 11632785
Recall Date: Dec 27, 2024
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
•Unknown parts or system malfunctions; yes, an inspection can be issued •The car is parked very close to the house and continuously producing poisonous and harmful gas, battery liquid and glasses splattered more than 20ft away. •No, before the incident there was no issue observed. •No, but from the fire department report the cause of the fire was "failure of equipment". •No, there was no warnings from the app, or signs of malfunctions. the car functions normally.
Corrective Action:
•Unknown parts or system malfunctions; yes, an inspection can be issued •The car is parked very close to the house and continuously producing poisonous and harmful gas, battery liquid and glasses splattered more than 20ft away. •No, before the incident there was no issue observed. •No, but from the fire department report the cause of the fire was "failure of equipment". •No, there was no warnings from the app, or signs of malfunctions. the car functions normally.
Additional Notes:
•Unknown parts or system malfunctions; yes, an inspection can be issued •The car is parked very close to the house and continuously producing poisonous and harmful gas, battery liquid and glasses splattered more than 20ft away. •No, before the incident there was no issue observed. •No, but from the fire department report the cause of the fire was "failure of equipment". •No, there was no warnings from the app, or signs of malfunctions. the car functions normally.
Mfg Campaign: 11630674
Recall Date: Dec 14, 2024
Tesla, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
•Unknown parts or system malfunctions; yes, an inspection can be issued •The car is parked very close to the house and continuously producing poisonous and harmful gas, battery liquid and glasses splattered more than 20ft away. •No, before the incident there was no issue observed. •No, but from the fire department report the cause of the fire was "failure of equipment". •No, there was no warnings from the app, or signs of malfunctions. the car functions normally.
Corrective Action:
•Unknown parts or system malfunctions; yes, an inspection can be issued •The car is parked very close to the house and continuously producing poisonous and harmful gas, battery liquid and glasses splattered more than 20ft away. •No, before the incident there was no issue observed. •No, but from the fire department report the cause of the fire was "failure of equipment". •No, there was no warnings from the app, or signs of malfunctions. the car functions normally.
Additional Notes:
•Unknown parts or system malfunctions; yes, an inspection can be issued •The car is parked very close to the house and continuously producing poisonous and harmful gas, battery liquid and glasses splattered more than 20ft away. •No, before the incident there was no issue observed. •No, but from the fire department report the cause of the fire was "failure of equipment". •No, there was no warnings from the app, or signs of malfunctions. the car functions normally.
Mfg Campaign: 11630674
Recall Date: Dec 14, 2024
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
•Unknown parts or system malfunctions; yes, an inspection can be issued •The car is parked very close to the house and continuously producing poisonous and harmful gas, battery liquid and glasses splattered more than 20ft away. •No, before the incident there was no issue observed. •No, but from the fire department report the cause of the fire was "failure of equipment". •No, there was no warnings from the app, or signs of malfunctions. the car functions normally.
Corrective Action:
•Unknown parts or system malfunctions; yes, an inspection can be issued •The car is parked very close to the house and continuously producing poisonous and harmful gas, battery liquid and glasses splattered more than 20ft away. •No, before the incident there was no issue observed. •No, but from the fire department report the cause of the fire was "failure of equipment". •No, there was no warnings from the app, or signs of malfunctions. the car functions normally.
Additional Notes:
•Unknown parts or system malfunctions; yes, an inspection can be issued •The car is parked very close to the house and continuously producing poisonous and harmful gas, battery liquid and glasses splattered more than 20ft away. •No, before the incident there was no issue observed. •No, but from the fire department report the cause of the fire was "failure of equipment". •No, there was no warnings from the app, or signs of malfunctions. the car functions normally.
Mfg Campaign: 11630674
Recall Date: Dec 14, 2024
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
On [XXX], our 2021 Tesla Model Y had a catastrophic suspension failure while driving in live traffic. The car came to a sudden stop, the front suspension was loose and the vehicle was not drivable. We had the vehicle towed to the nearest Testa service center in Burlingame, CA. Tesla service center inspected the car and found that the lower lateral links in the front suspension had failed due to two critical suspension bolts falling out. One bolt had completely fallen out and the other had became dangerously loose and was about to fall out. The bolt failures led to a catastrophic failure of the front suspension and the vehicle became undrivable in live traffic. This is a low mileage vehicle with ~29,500 miles and there was no operator error or use that would cause a catastrophic bolt failure in the lower lateral links. Images of the issue from Tesla service center show that the bolts simply fell out after not being sufficiently fastened from the manufacturer. After Tesla service center identified the problem, we researched this issue and found an extremely relevant NHTSA recall for 2020-2021 Model Y vehicles that matches the exact suspension issue that occurred to us (21V-835 / SB-21-31-003 Recall). Our Model Y was built in November 2020, which is within the affected date range of this Recall, and our issue exactly matches this Recall. Tesla service center employees agreed this Recall seemed relevant and investigated. After a couple of days, Tesla service center contacted us and claimed that while the our catastrophic suspension issue looked very similar to the Recall issue mentioned above, our specific VIN was not listed in the Recall. Therefore, Tesla service center refused to repair the failure under warranty or recall and we were stuck with massive repair bill to fix a clear manufacturer defect that is already known and has been recalled. We are not sure why our VIN was not captured in Recall, but have been affected by the same dangerous issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Corrective Action:
On [XXX], our 2021 Tesla Model Y had a catastrophic suspension failure while driving in live traffic. The car came to a sudden stop, the front suspension was loose and the vehicle was not drivable. We had the vehicle towed to the nearest Testa service center in Burlingame, CA. Tesla service center inspected the car and found that the lower lateral links in the front suspension had failed due to two critical suspension bolts falling out. One bolt had completely fallen out and the other had became dangerously loose and was about to fall out. The bolt failures led to a catastrophic failure of the front suspension and the vehicle became undrivable in live traffic. This is a low mileage vehicle with ~29,500 miles and there was no operator error or use that would cause a catastrophic bolt failure in the lower lateral links. Images of the issue from Tesla service center show that the bolts simply fell out after not being sufficiently fastened from the manufacturer. After Tesla service center identified the problem, we researched this issue and found an extremely relevant NHTSA recall for 2020-2021 Model Y vehicles that matches the exact suspension issue that occurred to us (21V-835 / SB-21-31-003 Recall). Our Model Y was built in November 2020, which is within the affected date range of this Recall, and our issue exactly matches this Recall. Tesla service center employees agreed this Recall seemed relevant and investigated. After a couple of days, Tesla service center contacted us and claimed that while the our catastrophic suspension issue looked very similar to the Recall issue mentioned above, our specific VIN was not listed in the Recall. Therefore, Tesla service center refused to repair the failure under warranty or recall and we were stuck with massive repair bill to fix a clear manufacturer defect that is already known and has been recalled. We are not sure why our VIN was not captured in Recall, but have been affected by the same dangerous issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Additional Notes:
On [XXX], our 2021 Tesla Model Y had a catastrophic suspension failure while driving in live traffic. The car came to a sudden stop, the front suspension was loose and the vehicle was not drivable. We had the vehicle towed to the nearest Testa service center in Burlingame, CA. Tesla service center inspected the car and found that the lower lateral links in the front suspension had failed due to two critical suspension bolts falling out. One bolt had completely fallen out and the other had became dangerously loose and was about to fall out. The bolt failures led to a catastrophic failure of the front suspension and the vehicle became undrivable in live traffic. This is a low mileage vehicle with ~29,500 miles and there was no operator error or use that would cause a catastrophic bolt failure in the lower lateral links. Images of the issue from Tesla service center show that the bolts simply fell out after not being sufficiently fastened from the manufacturer. After Tesla service center identified the problem, we researched this issue and found an extremely relevant NHTSA recall for 2020-2021 Model Y vehicles that matches the exact suspension issue that occurred to us (21V-835 / SB-21-31-003 Recall). Our Model Y was built in November 2020, which is within the affected date range of this Recall, and our issue exactly matches this Recall. Tesla service center employees agreed this Recall seemed relevant and investigated. After a couple of days, Tesla service center contacted us and claimed that while the our catastrophic suspension issue looked very similar to the Recall issue mentioned above, our specific VIN was not listed in the Recall. Therefore, Tesla service center refused to repair the failure under warranty or recall and we were stuck with massive repair bill to fix a clear manufacturer defect that is already known and has been recalled. We are not sure why our VIN was not captured in Recall, but have been affected by the same dangerous issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Mfg Campaign: 11630487
Recall Date: Dec 13, 2024
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The arm felt on the driver side while I’m driving. Also, there is issue with the camera and the screen electrical problem.
Corrective Action:
The arm felt on the driver side while I’m driving. Also, there is issue with the camera and the screen electrical problem.
Additional Notes:
The arm felt on the driver side while I’m driving. Also, there is issue with the camera and the screen electrical problem.
Mfg Campaign: 11629368
Recall Date: Dec 7, 2024
Tesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
The arm felt on the driver side while I’m driving. Also, there is issue with the camera and the screen electrical problem.
Corrective Action:
The arm felt on the driver side while I’m driving. Also, there is issue with the camera and the screen electrical problem.
Additional Notes:
The arm felt on the driver side while I’m driving. Also, there is issue with the camera and the screen electrical problem.
Mfg Campaign: 11629368
Recall Date: Dec 7, 2024
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The arm felt on the driver side while I’m driving. Also, there is issue with the camera and the screen electrical problem.
Corrective Action:
The arm felt on the driver side while I’m driving. Also, there is issue with the camera and the screen electrical problem.
Additional Notes:
The arm felt on the driver side while I’m driving. Also, there is issue with the camera and the screen electrical problem.
Mfg Campaign: 11629368
Recall Date: Dec 7, 2024
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