Complaints & Recalls
Official Safety Recalls - Important!
48 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-17-007
Recall Date: May 9, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-002
Recall Date: May 25, 2021
Consumer Complaints
1.7K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When using cruise control, the car will suddenly brake for no reason.
Corrective Action:
When using cruise control, the car will suddenly brake for no reason.
Additional Notes:
When using cruise control, the car will suddenly brake for no reason.
Mfg Campaign: 11492788
Recall Date: Nov 8, 2022
Tesla, Inc.
Defect Description:
SEATS
Potential Consequences:
The rails on my driver seat are causing the seat to rock back and forth. Service center is refusing to replace it under warranty.
Corrective Action:
The rails on my driver seat are causing the seat to rock back and forth. Service center is refusing to replace it under warranty.
Additional Notes:
The rails on my driver seat are causing the seat to rock back and forth. Service center is refusing to replace it under warranty.
Mfg Campaign: 11492603
Recall Date: Nov 7, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I own a 2021 Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had more than 1000 instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in just a couple of hours. This is typical. The experiences of severe phantom braking have been terrifying. The car often slams on its brakes for no apparent reason, many times on a four lane highway, or on a freeway with no cars or obstacles around. Recently, I had 10 phantom braking episodes within one mile of highway driving. Multiple times, I worried about getting rear-ended. It has been in for repair five times, and the technicians are animate that a software update is coming very soon (they've been promising that immediately after taking possession of the Tesla). After 15 months and five service center appointments, I expected the problem to be resolved by now. It hasn't. Can you please force Tesla to fix this problem immediately? Please provide a response identifying actions you are taking to resolve this very important safety matter.
Corrective Action:
I own a 2021 Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had more than 1000 instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in just a couple of hours. This is typical. The experiences of severe phantom braking have been terrifying. The car often slams on its brakes for no apparent reason, many times on a four lane highway, or on a freeway with no cars or obstacles around. Recently, I had 10 phantom braking episodes within one mile of highway driving. Multiple times, I worried about getting rear-ended. It has been in for repair five times, and the technicians are animate that a software update is coming very soon (they've been promising that immediately after taking possession of the Tesla). After 15 months and five service center appointments, I expected the problem to be resolved by now. It hasn't. Can you please force Tesla to fix this problem immediately? Please provide a response identifying actions you are taking to resolve this very important safety matter.
Additional Notes:
I own a 2021 Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had more than 1000 instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in just a couple of hours. This is typical. The experiences of severe phantom braking have been terrifying. The car often slams on its brakes for no apparent reason, many times on a four lane highway, or on a freeway with no cars or obstacles around. Recently, I had 10 phantom braking episodes within one mile of highway driving. Multiple times, I worried about getting rear-ended. It has been in for repair five times, and the technicians are animate that a software update is coming very soon (they've been promising that immediately after taking possession of the Tesla). After 15 months and five service center appointments, I expected the problem to be resolved by now. It hasn't. Can you please force Tesla to fix this problem immediately? Please provide a response identifying actions you are taking to resolve this very important safety matter.
Mfg Campaign: 11492671
Recall Date: Nov 7, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I own a 2021 Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had more than 1000 instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in just a couple of hours. This is typical. The experiences of severe phantom braking have been terrifying. The car often slams on its brakes for no apparent reason, many times on a four lane highway, or on a freeway with no cars or obstacles around. Recently, I had 10 phantom braking episodes within one mile of highway driving. Multiple times, I worried about getting rear-ended. It has been in for repair five times, and the technicians are animate that a software update is coming very soon (they've been promising that immediately after taking possession of the Tesla). After 15 months and five service center appointments, I expected the problem to be resolved by now. It hasn't. Can you please force Tesla to fix this problem immediately? Please provide a response identifying actions you are taking to resolve this very important safety matter.
Corrective Action:
I own a 2021 Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had more than 1000 instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in just a couple of hours. This is typical. The experiences of severe phantom braking have been terrifying. The car often slams on its brakes for no apparent reason, many times on a four lane highway, or on a freeway with no cars or obstacles around. Recently, I had 10 phantom braking episodes within one mile of highway driving. Multiple times, I worried about getting rear-ended. It has been in for repair five times, and the technicians are animate that a software update is coming very soon (they've been promising that immediately after taking possession of the Tesla). After 15 months and five service center appointments, I expected the problem to be resolved by now. It hasn't. Can you please force Tesla to fix this problem immediately? Please provide a response identifying actions you are taking to resolve this very important safety matter.
Additional Notes:
I own a 2021 Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had more than 1000 instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in just a couple of hours. This is typical. The experiences of severe phantom braking have been terrifying. The car often slams on its brakes for no apparent reason, many times on a four lane highway, or on a freeway with no cars or obstacles around. Recently, I had 10 phantom braking episodes within one mile of highway driving. Multiple times, I worried about getting rear-ended. It has been in for repair five times, and the technicians are animate that a software update is coming very soon (they've been promising that immediately after taking possession of the Tesla). After 15 months and five service center appointments, I expected the problem to be resolved by now. It hasn't. Can you please force Tesla to fix this problem immediately? Please provide a response identifying actions you are taking to resolve this very important safety matter.
Mfg Campaign: 11492671
Recall Date: Nov 7, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I own a 2021 Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had more than 1000 instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in just a couple of hours. This is typical. The experiences of severe phantom braking have been terrifying. The car often slams on its brakes for no apparent reason, many times on a four lane highway, or on a freeway with no cars or obstacles around. Recently, I had 10 phantom braking episodes within one mile of highway driving. Multiple times, I worried about getting rear-ended. It has been in for repair five times, and the technicians are animate that a software update is coming very soon (they've been promising that immediately after taking possession of the Tesla). After 15 months and five service center appointments, I expected the problem to be resolved by now. It hasn't. Can you please force Tesla to fix this problem immediately? Please provide a response identifying actions you are taking to resolve this very important safety matter.
Corrective Action:
I own a 2021 Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had more than 1000 instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in just a couple of hours. This is typical. The experiences of severe phantom braking have been terrifying. The car often slams on its brakes for no apparent reason, many times on a four lane highway, or on a freeway with no cars or obstacles around. Recently, I had 10 phantom braking episodes within one mile of highway driving. Multiple times, I worried about getting rear-ended. It has been in for repair five times, and the technicians are animate that a software update is coming very soon (they've been promising that immediately after taking possession of the Tesla). After 15 months and five service center appointments, I expected the problem to be resolved by now. It hasn't. Can you please force Tesla to fix this problem immediately? Please provide a response identifying actions you are taking to resolve this very important safety matter.
Additional Notes:
I own a 2021 Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had more than 1000 instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in just a couple of hours. This is typical. The experiences of severe phantom braking have been terrifying. The car often slams on its brakes for no apparent reason, many times on a four lane highway, or on a freeway with no cars or obstacles around. Recently, I had 10 phantom braking episodes within one mile of highway driving. Multiple times, I worried about getting rear-ended. It has been in for repair five times, and the technicians are animate that a software update is coming very soon (they've been promising that immediately after taking possession of the Tesla). After 15 months and five service center appointments, I expected the problem to be resolved by now. It hasn't. Can you please force Tesla to fix this problem immediately? Please provide a response identifying actions you are taking to resolve this very important safety matter.
Mfg Campaign: 11492671
Recall Date: Nov 7, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2021 Tesla Model Y. The contact stated that while driving at highway speeds with the cruise control activated, the vehicle would independently slow down without incident. Upon investigation, the contact discovered that the failure was referred to as phantom braking. The service center had yet to be notified of the failure. The manufacturer was made aware of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 1,000.
Corrective Action:
The contact owns a 2021 Tesla Model Y. The contact stated that while driving at highway speeds with the cruise control activated, the vehicle would independently slow down without incident. Upon investigation, the contact discovered that the failure was referred to as phantom braking. The service center had yet to be notified of the failure. The manufacturer was made aware of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 1,000.
Additional Notes:
The contact owns a 2021 Tesla Model Y. The contact stated that while driving at highway speeds with the cruise control activated, the vehicle would independently slow down without incident. Upon investigation, the contact discovered that the failure was referred to as phantom braking. The service center had yet to be notified of the failure. The manufacturer was made aware of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 1,000.
Mfg Campaign: 11492274
Recall Date: Nov 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2021 Tesla Model Y. The contact stated that while driving approximately 75 MPH with the cruise control activated, the vehicle abruptly decelerated to approximately 35 MPH. The contact indicated that during the incident no other vehicles or objects were nearby to cause the vehicle to suddenly decelerate. Additionally, there were no messages or warning lights displayed or illuminated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 20,000.
Corrective Action:
The contact owns a 2021 Tesla Model Y. The contact stated that while driving approximately 75 MPH with the cruise control activated, the vehicle abruptly decelerated to approximately 35 MPH. The contact indicated that during the incident no other vehicles or objects were nearby to cause the vehicle to suddenly decelerate. Additionally, there were no messages or warning lights displayed or illuminated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 20,000.
Additional Notes:
The contact owns a 2021 Tesla Model Y. The contact stated that while driving approximately 75 MPH with the cruise control activated, the vehicle abruptly decelerated to approximately 35 MPH. The contact indicated that during the incident no other vehicles or objects were nearby to cause the vehicle to suddenly decelerate. Additionally, there were no messages or warning lights displayed or illuminated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 20,000.
Mfg Campaign: 11492316
Recall Date: Nov 4, 2022
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
When activating the Tesla Autopilot, the lights are automatically controlled to activate the bright headlight mode. The vehicle does not permit the user to disable the automatic brights setting while the car is in Autopilot mode. While the Tesla vehicle attempts to turn off the brights when an oncoming vehicle approaches, the Tesla vehicle fails to detect the oncoming vehicle and the brights remain on. This causes the oncoming vehicle to flash their brights back at the Tesla vehicle because the driver of the oncoming vehicle is blinded by the brights of the Tesla vehicle. I have asked Tesla to fix this issue, but they refused to address it and provided a vague suggestion that a future software update will fix the issue. A recent software update has not fixed this issue.
Corrective Action:
When activating the Tesla Autopilot, the lights are automatically controlled to activate the bright headlight mode. The vehicle does not permit the user to disable the automatic brights setting while the car is in Autopilot mode. While the Tesla vehicle attempts to turn off the brights when an oncoming vehicle approaches, the Tesla vehicle fails to detect the oncoming vehicle and the brights remain on. This causes the oncoming vehicle to flash their brights back at the Tesla vehicle because the driver of the oncoming vehicle is blinded by the brights of the Tesla vehicle. I have asked Tesla to fix this issue, but they refused to address it and provided a vague suggestion that a future software update will fix the issue. A recent software update has not fixed this issue.
Additional Notes:
When activating the Tesla Autopilot, the lights are automatically controlled to activate the bright headlight mode. The vehicle does not permit the user to disable the automatic brights setting while the car is in Autopilot mode. While the Tesla vehicle attempts to turn off the brights when an oncoming vehicle approaches, the Tesla vehicle fails to detect the oncoming vehicle and the brights remain on. This causes the oncoming vehicle to flash their brights back at the Tesla vehicle because the driver of the oncoming vehicle is blinded by the brights of the Tesla vehicle. I have asked Tesla to fix this issue, but they refused to address it and provided a vague suggestion that a future software update will fix the issue. A recent software update has not fixed this issue.
Mfg Campaign: 11492201
Recall Date: Nov 3, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
We were driving 65 miles per hour using cruise control on a flat road with no cars in front or behind us for hundreds of yards on both sides of a two-way highway. Suddenly, and for no apparent reason, our Tesla applied the brakes hard as though it was trying to avoid hitting an obstacle on the road. Within a second our speed dropped to about 30mph at which point our Tesla released the brake and accelerated back up to 60 miles and hour before I shut off cruise control.
Corrective Action:
We were driving 65 miles per hour using cruise control on a flat road with no cars in front or behind us for hundreds of yards on both sides of a two-way highway. Suddenly, and for no apparent reason, our Tesla applied the brakes hard as though it was trying to avoid hitting an obstacle on the road. Within a second our speed dropped to about 30mph at which point our Tesla released the brake and accelerated back up to 60 miles and hour before I shut off cruise control.
Additional Notes:
We were driving 65 miles per hour using cruise control on a flat road with no cars in front or behind us for hundreds of yards on both sides of a two-way highway. Suddenly, and for no apparent reason, our Tesla applied the brakes hard as though it was trying to avoid hitting an obstacle on the road. Within a second our speed dropped to about 30mph at which point our Tesla released the brake and accelerated back up to 60 miles and hour before I shut off cruise control.
Mfg Campaign: 11491713
Recall Date: Nov 1, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
We were driving 65 miles per hour using cruise control on a flat road with no cars in front or behind us for hundreds of yards on both sides of a two-way highway. Suddenly, and for no apparent reason, our Tesla applied the brakes hard as though it was trying to avoid hitting an obstacle on the road. Within a second our speed dropped to about 30mph at which point our Tesla released the brake and accelerated back up to 60 miles and hour before I shut off cruise control.
Corrective Action:
We were driving 65 miles per hour using cruise control on a flat road with no cars in front or behind us for hundreds of yards on both sides of a two-way highway. Suddenly, and for no apparent reason, our Tesla applied the brakes hard as though it was trying to avoid hitting an obstacle on the road. Within a second our speed dropped to about 30mph at which point our Tesla released the brake and accelerated back up to 60 miles and hour before I shut off cruise control.
Additional Notes:
We were driving 65 miles per hour using cruise control on a flat road with no cars in front or behind us for hundreds of yards on both sides of a two-way highway. Suddenly, and for no apparent reason, our Tesla applied the brakes hard as though it was trying to avoid hitting an obstacle on the road. Within a second our speed dropped to about 30mph at which point our Tesla released the brake and accelerated back up to 60 miles and hour before I shut off cruise control.
Mfg Campaign: 11491713
Recall Date: Nov 1, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
We were driving 65 miles per hour using cruise control on a flat road with no cars in front or behind us for hundreds of yards on both sides of a two-way highway. Suddenly, and for no apparent reason, our Tesla applied the brakes hard as though it was trying to avoid hitting an obstacle on the road. Within a second our speed dropped to about 30mph at which point our Tesla released the brake and accelerated back up to 60 miles and hour before I shut off cruise control.
Corrective Action:
We were driving 65 miles per hour using cruise control on a flat road with no cars in front or behind us for hundreds of yards on both sides of a two-way highway. Suddenly, and for no apparent reason, our Tesla applied the brakes hard as though it was trying to avoid hitting an obstacle on the road. Within a second our speed dropped to about 30mph at which point our Tesla released the brake and accelerated back up to 60 miles and hour before I shut off cruise control.
Additional Notes:
We were driving 65 miles per hour using cruise control on a flat road with no cars in front or behind us for hundreds of yards on both sides of a two-way highway. Suddenly, and for no apparent reason, our Tesla applied the brakes hard as though it was trying to avoid hitting an obstacle on the road. Within a second our speed dropped to about 30mph at which point our Tesla released the brake and accelerated back up to 60 miles and hour before I shut off cruise control.
Mfg Campaign: 11491713
Recall Date: Nov 1, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When i was traveling at speed around 70mph on highway. Tesla has applied emergency brakes and locked the steering, which made telsa rotate(spinned) 3 times on its own and stopped.luckily no vehicles were near on either ways. The vehicle was all the way stopped on opposite road and I was able to start after some seconds it stopped and started my driving. No vehicles were near or nothing approached to apply emergency brakes. When contacted telsa they told to schedule service appointment and no help was given.
Corrective Action:
When i was traveling at speed around 70mph on highway. Tesla has applied emergency brakes and locked the steering, which made telsa rotate(spinned) 3 times on its own and stopped.luckily no vehicles were near on either ways. The vehicle was all the way stopped on opposite road and I was able to start after some seconds it stopped and started my driving. No vehicles were near or nothing approached to apply emergency brakes. When contacted telsa they told to schedule service appointment and no help was given.
Additional Notes:
When i was traveling at speed around 70mph on highway. Tesla has applied emergency brakes and locked the steering, which made telsa rotate(spinned) 3 times on its own and stopped.luckily no vehicles were near on either ways. The vehicle was all the way stopped on opposite road and I was able to start after some seconds it stopped and started my driving. No vehicles were near or nothing approached to apply emergency brakes. When contacted telsa they told to schedule service appointment and no help was given.
Mfg Campaign: 11491627
Recall Date: Oct 31, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When i was traveling at speed around 70mph on highway. Tesla has applied emergency brakes and locked the steering, which made telsa rotate(spinned) 3 times on its own and stopped.luckily no vehicles were near on either ways. The vehicle was all the way stopped on opposite road and I was able to start after some seconds it stopped and started my driving. No vehicles were near or nothing approached to apply emergency brakes. When contacted telsa they told to schedule service appointment and no help was given.
Corrective Action:
When i was traveling at speed around 70mph on highway. Tesla has applied emergency brakes and locked the steering, which made telsa rotate(spinned) 3 times on its own and stopped.luckily no vehicles were near on either ways. The vehicle was all the way stopped on opposite road and I was able to start after some seconds it stopped and started my driving. No vehicles were near or nothing approached to apply emergency brakes. When contacted telsa they told to schedule service appointment and no help was given.
Additional Notes:
When i was traveling at speed around 70mph on highway. Tesla has applied emergency brakes and locked the steering, which made telsa rotate(spinned) 3 times on its own and stopped.luckily no vehicles were near on either ways. The vehicle was all the way stopped on opposite road and I was able to start after some seconds it stopped and started my driving. No vehicles were near or nothing approached to apply emergency brakes. When contacted telsa they told to schedule service appointment and no help was given.
Mfg Campaign: 11491627
Recall Date: Oct 31, 2022
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
When i was traveling at speed around 70mph on highway. Tesla has applied emergency brakes and locked the steering, which made telsa rotate(spinned) 3 times on its own and stopped.luckily no vehicles were near on either ways. The vehicle was all the way stopped on opposite road and I was able to start after some seconds it stopped and started my driving. No vehicles were near or nothing approached to apply emergency brakes. When contacted telsa they told to schedule service appointment and no help was given.
Corrective Action:
When i was traveling at speed around 70mph on highway. Tesla has applied emergency brakes and locked the steering, which made telsa rotate(spinned) 3 times on its own and stopped.luckily no vehicles were near on either ways. The vehicle was all the way stopped on opposite road and I was able to start after some seconds it stopped and started my driving. No vehicles were near or nothing approached to apply emergency brakes. When contacted telsa they told to schedule service appointment and no help was given.
Additional Notes:
When i was traveling at speed around 70mph on highway. Tesla has applied emergency brakes and locked the steering, which made telsa rotate(spinned) 3 times on its own and stopped.luckily no vehicles were near on either ways. The vehicle was all the way stopped on opposite road and I was able to start after some seconds it stopped and started my driving. No vehicles were near or nothing approached to apply emergency brakes. When contacted telsa they told to schedule service appointment and no help was given.
Mfg Campaign: 11491627
Recall Date: Oct 31, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
At night the wipers run when cruise control is engaged even though the windshield is clean and there is no precipitation. This situation also occurs when Autopilot is engaged. I've complained to Tesla's service center about this issue. I have text documentation to attach as evidence. A web search indicates there are many Tesla owners complaining about these issues for years. I've owned the car for 16 months and only in the last 2 months has this problem started. My daughter has the same car and does not have this problem. Years of complaints by other owners indicates this is a major problem why hasn't the NHTSA pressured Tesla Motors to address and repair these issues?
Corrective Action:
At night the wipers run when cruise control is engaged even though the windshield is clean and there is no precipitation. This situation also occurs when Autopilot is engaged. I've complained to Tesla's service center about this issue. I have text documentation to attach as evidence. A web search indicates there are many Tesla owners complaining about these issues for years. I've owned the car for 16 months and only in the last 2 months has this problem started. My daughter has the same car and does not have this problem. Years of complaints by other owners indicates this is a major problem why hasn't the NHTSA pressured Tesla Motors to address and repair these issues?
Additional Notes:
At night the wipers run when cruise control is engaged even though the windshield is clean and there is no precipitation. This situation also occurs when Autopilot is engaged. I've complained to Tesla's service center about this issue. I have text documentation to attach as evidence. A web search indicates there are many Tesla owners complaining about these issues for years. I've owned the car for 16 months and only in the last 2 months has this problem started. My daughter has the same car and does not have this problem. Years of complaints by other owners indicates this is a major problem why hasn't the NHTSA pressured Tesla Motors to address and repair these issues?
Mfg Campaign: 11491417
Recall Date: Oct 29, 2022
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
At night the wipers run when cruise control is engaged even though the windshield is clean and there is no precipitation. This situation also occurs when Autopilot is engaged. I've complained to Tesla's service center about this issue. I have text documentation to attach as evidence. A web search indicates there are many Tesla owners complaining about these issues for years. I've owned the car for 16 months and only in the last 2 months has this problem started. My daughter has the same car and does not have this problem. Years of complaints by other owners indicates this is a major problem why hasn't the NHTSA pressured Tesla Motors to address and repair these issues?
Corrective Action:
At night the wipers run when cruise control is engaged even though the windshield is clean and there is no precipitation. This situation also occurs when Autopilot is engaged. I've complained to Tesla's service center about this issue. I have text documentation to attach as evidence. A web search indicates there are many Tesla owners complaining about these issues for years. I've owned the car for 16 months and only in the last 2 months has this problem started. My daughter has the same car and does not have this problem. Years of complaints by other owners indicates this is a major problem why hasn't the NHTSA pressured Tesla Motors to address and repair these issues?
Additional Notes:
At night the wipers run when cruise control is engaged even though the windshield is clean and there is no precipitation. This situation also occurs when Autopilot is engaged. I've complained to Tesla's service center about this issue. I have text documentation to attach as evidence. A web search indicates there are many Tesla owners complaining about these issues for years. I've owned the car for 16 months and only in the last 2 months has this problem started. My daughter has the same car and does not have this problem. Years of complaints by other owners indicates this is a major problem why hasn't the NHTSA pressured Tesla Motors to address and repair these issues?
Mfg Campaign: 11491417
Recall Date: Oct 29, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
At night the wipers run when cruise control is engaged even though the windshield is clean and there is no precipitation. This situation also occurs when Autopilot is engaged. I've complained to Tesla's service center about this issue. I have text documentation to attach as evidence. A web search indicates there are many Tesla owners complaining about these issues for years. I've owned the car for 16 months and only in the last 2 months has this problem started. My daughter has the same car and does not have this problem. Years of complaints by other owners indicates this is a major problem why hasn't the NHTSA pressured Tesla Motors to address and repair these issues?
Corrective Action:
At night the wipers run when cruise control is engaged even though the windshield is clean and there is no precipitation. This situation also occurs when Autopilot is engaged. I've complained to Tesla's service center about this issue. I have text documentation to attach as evidence. A web search indicates there are many Tesla owners complaining about these issues for years. I've owned the car for 16 months and only in the last 2 months has this problem started. My daughter has the same car and does not have this problem. Years of complaints by other owners indicates this is a major problem why hasn't the NHTSA pressured Tesla Motors to address and repair these issues?
Additional Notes:
At night the wipers run when cruise control is engaged even though the windshield is clean and there is no precipitation. This situation also occurs when Autopilot is engaged. I've complained to Tesla's service center about this issue. I have text documentation to attach as evidence. A web search indicates there are many Tesla owners complaining about these issues for years. I've owned the car for 16 months and only in the last 2 months has this problem started. My daughter has the same car and does not have this problem. Years of complaints by other owners indicates this is a major problem why hasn't the NHTSA pressured Tesla Motors to address and repair these issues?
Mfg Campaign: 11491417
Recall Date: Oct 29, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On many occasions while driving on a freeway near a feeder road the car automatically breaks by itself. I have come close to being rear ended several times. It appears the vehicle turns this feature on at the beginning of each new trip even after I have turned it off and the consumer must turn it off every time they begin to drive. I have also had instances of going around a bend and the car thinks it sees something, usually the barrier dividing traffic and breaks by itself.
Corrective Action:
On many occasions while driving on a freeway near a feeder road the car automatically breaks by itself. I have come close to being rear ended several times. It appears the vehicle turns this feature on at the beginning of each new trip even after I have turned it off and the consumer must turn it off every time they begin to drive. I have also had instances of going around a bend and the car thinks it sees something, usually the barrier dividing traffic and breaks by itself.
Additional Notes:
On many occasions while driving on a freeway near a feeder road the car automatically breaks by itself. I have come close to being rear ended several times. It appears the vehicle turns this feature on at the beginning of each new trip even after I have turned it off and the consumer must turn it off every time they begin to drive. I have also had instances of going around a bend and the car thinks it sees something, usually the barrier dividing traffic and breaks by itself.
Mfg Campaign: 11491379
Recall Date: Oct 28, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I drove from Flagstaff, AZ to Las Vegas, NV on 10/26/2022. I attempted to put my car in AutoPilot (adaptive cruise control) around a dozen times during this 260 mile trip. Every 10-25 miles the car would brake extremely hard forcing the passengers to lunge forward as if the brakes were being slammed. In every case, the car was in the same lane (no lane changes) with nothing but open road ahead. In most cases there wasn't a vehicle in front or to either side of me (only behind me). No corrective messages or indications appeared on the screen to explain this action. The only corrective action I could take was to hit the accelerator to avoid a rear end collision. When I contacted Tesla about the issue, they checked the logs during this trip and found no faults in the system to explain this behavior.
Corrective Action:
I drove from Flagstaff, AZ to Las Vegas, NV on 10/26/2022. I attempted to put my car in AutoPilot (adaptive cruise control) around a dozen times during this 260 mile trip. Every 10-25 miles the car would brake extremely hard forcing the passengers to lunge forward as if the brakes were being slammed. In every case, the car was in the same lane (no lane changes) with nothing but open road ahead. In most cases there wasn't a vehicle in front or to either side of me (only behind me). No corrective messages or indications appeared on the screen to explain this action. The only corrective action I could take was to hit the accelerator to avoid a rear end collision. When I contacted Tesla about the issue, they checked the logs during this trip and found no faults in the system to explain this behavior.
Additional Notes:
I drove from Flagstaff, AZ to Las Vegas, NV on 10/26/2022. I attempted to put my car in AutoPilot (adaptive cruise control) around a dozen times during this 260 mile trip. Every 10-25 miles the car would brake extremely hard forcing the passengers to lunge forward as if the brakes were being slammed. In every case, the car was in the same lane (no lane changes) with nothing but open road ahead. In most cases there wasn't a vehicle in front or to either side of me (only behind me). No corrective messages or indications appeared on the screen to explain this action. The only corrective action I could take was to hit the accelerator to avoid a rear end collision. When I contacted Tesla about the issue, they checked the logs during this trip and found no faults in the system to explain this behavior.
Mfg Campaign: 11491176
Recall Date: Oct 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I drove from Flagstaff, AZ to Las Vegas, NV on 10/26/2022. I attempted to put my car in AutoPilot (adaptive cruise control) around a dozen times during this 260 mile trip. Every 10-25 miles the car would brake extremely hard forcing the passengers to lunge forward as if the brakes were being slammed. In every case, the car was in the same lane (no lane changes) with nothing but open road ahead. In most cases there wasn't a vehicle in front or to either side of me (only behind me). No corrective messages or indications appeared on the screen to explain this action. The only corrective action I could take was to hit the accelerator to avoid a rear end collision. When I contacted Tesla about the issue, they checked the logs during this trip and found no faults in the system to explain this behavior.
Corrective Action:
I drove from Flagstaff, AZ to Las Vegas, NV on 10/26/2022. I attempted to put my car in AutoPilot (adaptive cruise control) around a dozen times during this 260 mile trip. Every 10-25 miles the car would brake extremely hard forcing the passengers to lunge forward as if the brakes were being slammed. In every case, the car was in the same lane (no lane changes) with nothing but open road ahead. In most cases there wasn't a vehicle in front or to either side of me (only behind me). No corrective messages or indications appeared on the screen to explain this action. The only corrective action I could take was to hit the accelerator to avoid a rear end collision. When I contacted Tesla about the issue, they checked the logs during this trip and found no faults in the system to explain this behavior.
Additional Notes:
I drove from Flagstaff, AZ to Las Vegas, NV on 10/26/2022. I attempted to put my car in AutoPilot (adaptive cruise control) around a dozen times during this 260 mile trip. Every 10-25 miles the car would brake extremely hard forcing the passengers to lunge forward as if the brakes were being slammed. In every case, the car was in the same lane (no lane changes) with nothing but open road ahead. In most cases there wasn't a vehicle in front or to either side of me (only behind me). No corrective messages or indications appeared on the screen to explain this action. The only corrective action I could take was to hit the accelerator to avoid a rear end collision. When I contacted Tesla about the issue, they checked the logs during this trip and found no faults in the system to explain this behavior.
Mfg Campaign: 11491176
Recall Date: Oct 27, 2022
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