TESLA MODEL X 2024

Complete listing of complaints and recalls for this vehicle

23
Complaints
19
Recalls

Complaints & Recalls

23 Complaints 19 Recalls

Official Safety Recalls - Important!

19 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Tesla, Inc.
NHTSA Campaign: 25V172000 SAFETY RECALL
91 Vehicles Affected
Recall Date: Mar 19, 2025
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

Potential Risk:
An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
FREE Recall Solution:
Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-25-20-001
Notice Date: May 20, 2025
Recall Date: Mar 19, 2025
Tesla, Inc.
NHTSA Campaign: 25V002000 SAFETY RECALL
239.4K Vehicles Affected
Recall Date: Jan 6, 2025
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-25-00-001
Notice Date: Mar 7, 2025
Recall Date: Jan 6, 2025
Tesla, Inc.
NHTSA Campaign: 24V967000 SAFETY RECALL
487 Vehicles Affected
Recall Date: Dec 23, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."

Potential Risk:
A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
FREE Recall Solution:
Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-20-001
Notice Date: Feb 21, 2025
Recall Date: Dec 23, 2024
Tesla, Inc.
NHTSA Campaign: 24V904000 SAFETY RECALL
25 Vehicles Affected
Recall Date: Dec 2, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2024 Model X vehicles. The parking lights and low beam headlights may flicker. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Flickering headlights or parking lights may not suffciently illuminate the roadway, increasing the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, free of charge. All vehicles were updated by September 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-017.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-017
Notice Date: Feb 1, 2025
Recall Date: Dec 2, 2024
Tesla, Inc.
NHTSA Campaign: 24V554000 SAFETY RECALL
1.8M Vehicles Affected
Recall Date: Jul 24, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Potential Risk:
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-012
Notice Date: Sep 22, 2024
Recall Date: Jul 24, 2024
Tesla, Inc.
NHTSA Campaign: 24V376000 SAFETY RECALL
125.2K Vehicles Affected
Recall Date: May 28, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-008
Notice Date: Jul 26, 2024
Recall Date: May 28, 2024
Tesla, Inc.
NHTSA Campaign: 24V051000 SAFETY RECALL
2.2M Vehicles Affected
Recall Date: Jan 30, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Potential Risk:
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
FREE Recall Solution:
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-003
Notice Date: Feb 21, 2024
Recall Date: Jan 30, 2024
Tesla, Inc.
NHTSA Campaign: 23V743000 SAFETY RECALL
194 Vehicles Affected
Recall Date: Nov 3, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.

Potential Risk:
An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.
FREE Recall Solution:
Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-20-005
Notice Date: Jan 2, 2024
Recall Date: Nov 3, 2023

Consumer Complaints

23 Complaints
Tesla, Inc.
Campaign: 11581428 Other
Apr 5, 2024
Defect Description:

SEATS

Potential Consequences:

The vehicle consistently displays the message "Rear right safety restraint system fault" on the dashboard since its delivery in January 2024. This indicates a potential malfunction in the airbag or seatbelt system, posing a safety risk to passengers occupying the rear right seat while the vehicle is in operation. Despite multiple inspections and diagnoses by Tesla, the dealership has attributed the issue to a firmware or software glitch without providing a definitive solution. Consequently, the warning message persists on a daily basis, necessitating urgent resolution to ensure the safety and functionality of the vehicle's safety systems.

Corrective Action:

The vehicle consistently displays the message "Rear right safety restraint system fault" on the dashboard since its delivery in January 2024. This indicates a potential malfunction in the airbag or seatbelt system, posing a safety risk to passengers occupying the rear right seat while the vehicle is in operation. Despite multiple inspections and diagnoses by Tesla, the dealership has attributed the issue to a firmware or software glitch without providing a definitive solution. Consequently, the warning message persists on a daily basis, necessitating urgent resolution to ensure the safety and functionality of the vehicle's safety systems.

Additional Notes:

The vehicle consistently displays the message "Rear right safety restraint system fault" on the dashboard since its delivery in January 2024. This indicates a potential malfunction in the airbag or seatbelt system, posing a safety risk to passengers occupying the rear right seat while the vehicle is in operation. Despite multiple inspections and diagnoses by Tesla, the dealership has attributed the issue to a firmware or software glitch without providing a definitive solution. Consequently, the warning message persists on a daily basis, necessitating urgent resolution to ensure the safety and functionality of the vehicle's safety systems.

Manufacturer: TESLA
Mfg Campaign: 11581428
Notice Date: Apr 5, 2024
Recall Date: Apr 5, 2024
Tesla, Inc.
Campaign: 11579409 Other
Mar 25, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Turn signal buttons do not work for short periods of time while driving. It is available for inspection upon request. I am unable to signal for merging and turning which is unsafe. The problem was not reproduced, but was confirmed. Yes the vehicle has been inspected by the manufacturer and corrective action was taken. However the issue has not been fixed. No other warning lights, symptoms, or messages.

Corrective Action:

Turn signal buttons do not work for short periods of time while driving. It is available for inspection upon request. I am unable to signal for merging and turning which is unsafe. The problem was not reproduced, but was confirmed. Yes the vehicle has been inspected by the manufacturer and corrective action was taken. However the issue has not been fixed. No other warning lights, symptoms, or messages.

Additional Notes:

Turn signal buttons do not work for short periods of time while driving. It is available for inspection upon request. I am unable to signal for merging and turning which is unsafe. The problem was not reproduced, but was confirmed. Yes the vehicle has been inspected by the manufacturer and corrective action was taken. However the issue has not been fixed. No other warning lights, symptoms, or messages.

Manufacturer: TESLA
Mfg Campaign: 11579409
Notice Date: Mar 25, 2024
Recall Date: Mar 25, 2024
Tesla, Inc.
Campaign: 11579409 Other
Mar 25, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Turn signal buttons do not work for short periods of time while driving. It is available for inspection upon request. I am unable to signal for merging and turning which is unsafe. The problem was not reproduced, but was confirmed. Yes the vehicle has been inspected by the manufacturer and corrective action was taken. However the issue has not been fixed. No other warning lights, symptoms, or messages.

Corrective Action:

Turn signal buttons do not work for short periods of time while driving. It is available for inspection upon request. I am unable to signal for merging and turning which is unsafe. The problem was not reproduced, but was confirmed. Yes the vehicle has been inspected by the manufacturer and corrective action was taken. However the issue has not been fixed. No other warning lights, symptoms, or messages.

Additional Notes:

Turn signal buttons do not work for short periods of time while driving. It is available for inspection upon request. I am unable to signal for merging and turning which is unsafe. The problem was not reproduced, but was confirmed. Yes the vehicle has been inspected by the manufacturer and corrective action was taken. However the issue has not been fixed. No other warning lights, symptoms, or messages.

Manufacturer: TESLA
Mfg Campaign: 11579409
Notice Date: Mar 25, 2024
Recall Date: Mar 25, 2024

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