Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-014
Recall Date: Nov 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Consumer Complaints
261 ComplaintsTesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 Tesla Model X. The contact stated that while driving at an undisclosed speed, the steering wheel seized with the message “Steering Assist Reduced” message displayed. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering rack had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.
Corrective Action:
The contact owns a 2018 Tesla Model X. The contact stated that while driving at an undisclosed speed, the steering wheel seized with the message “Steering Assist Reduced” message displayed. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering rack had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.
Additional Notes:
The contact owns a 2018 Tesla Model X. The contact stated that while driving at an undisclosed speed, the steering wheel seized with the message “Steering Assist Reduced” message displayed. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering rack had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.
Mfg Campaign: 11671986
Recall Date: Jul 8, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Tesla X in full self driving mode failed to lower speed and detect stopped in-lane vehicle on a very sharp turn, crashing into the back of the vehicle at significant speed.
Corrective Action:
Tesla X in full self driving mode failed to lower speed and detect stopped in-lane vehicle on a very sharp turn, crashing into the back of the vehicle at significant speed.
Additional Notes:
Tesla X in full self driving mode failed to lower speed and detect stopped in-lane vehicle on a very sharp turn, crashing into the back of the vehicle at significant speed.
Mfg Campaign: 11670550
Recall Date: Jul 1, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Tesla X in full self driving mode failed to lower speed and detect stopped in-lane vehicle on a very sharp turn, crashing into the back of the vehicle at significant speed.
Corrective Action:
Tesla X in full self driving mode failed to lower speed and detect stopped in-lane vehicle on a very sharp turn, crashing into the back of the vehicle at significant speed.
Additional Notes:
Tesla X in full self driving mode failed to lower speed and detect stopped in-lane vehicle on a very sharp turn, crashing into the back of the vehicle at significant speed.
Mfg Campaign: 11670550
Recall Date: Jul 1, 2025
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I was driving down the road and my car started shaking, I was about 5 or 6 miles from an exit so continued and within 1 mile a rod broke and fell on top of my tire causing me to catastrophically have to stop n swerve off the road in 5 o'clock traffic. I just purchased this car 3 months ago, no issues just happend all of sudden. There are reports of weak suspension parts for tesla specifically the model x and y. The suspension parts need to be recalled. I was VERY lucky to not have collided with another car and potentially causing a fatality.
Corrective Action:
I was driving down the road and my car started shaking, I was about 5 or 6 miles from an exit so continued and within 1 mile a rod broke and fell on top of my tire causing me to catastrophically have to stop n swerve off the road in 5 o'clock traffic. I just purchased this car 3 months ago, no issues just happend all of sudden. There are reports of weak suspension parts for tesla specifically the model x and y. The suspension parts need to be recalled. I was VERY lucky to not have collided with another car and potentially causing a fatality.
Additional Notes:
I was driving down the road and my car started shaking, I was about 5 or 6 miles from an exit so continued and within 1 mile a rod broke and fell on top of my tire causing me to catastrophically have to stop n swerve off the road in 5 o'clock traffic. I just purchased this car 3 months ago, no issues just happend all of sudden. There are reports of weak suspension parts for tesla specifically the model x and y. The suspension parts need to be recalled. I was VERY lucky to not have collided with another car and potentially causing a fatality.
Mfg Campaign: 11670369
Recall Date: Jun 30, 2025
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
I was driving down the road and my car started shaking, I was about 5 or 6 miles from an exit so continued and within 1 mile a rod broke and fell on top of my tire causing me to catastrophically have to stop n swerve off the road in 5 o'clock traffic. I just purchased this car 3 months ago, no issues just happend all of sudden. There are reports of weak suspension parts for tesla specifically the model x and y. The suspension parts need to be recalled. I was VERY lucky to not have collided with another car and potentially causing a fatality.
Corrective Action:
I was driving down the road and my car started shaking, I was about 5 or 6 miles from an exit so continued and within 1 mile a rod broke and fell on top of my tire causing me to catastrophically have to stop n swerve off the road in 5 o'clock traffic. I just purchased this car 3 months ago, no issues just happend all of sudden. There are reports of weak suspension parts for tesla specifically the model x and y. The suspension parts need to be recalled. I was VERY lucky to not have collided with another car and potentially causing a fatality.
Additional Notes:
I was driving down the road and my car started shaking, I was about 5 or 6 miles from an exit so continued and within 1 mile a rod broke and fell on top of my tire causing me to catastrophically have to stop n swerve off the road in 5 o'clock traffic. I just purchased this car 3 months ago, no issues just happend all of sudden. There are reports of weak suspension parts for tesla specifically the model x and y. The suspension parts need to be recalled. I was VERY lucky to not have collided with another car and potentially causing a fatality.
Mfg Campaign: 11670369
Recall Date: Jun 30, 2025
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Last month we were driving our Tesla Model X on the highway and suddenly the steering started malfunctioning. It was all she could do to get the car home, wrestling with manual-only operation that was clearly messed up, with no steering assist. We saw the warning pop up on console saying this needed to be fixed immediately. Turns out this is a well-documented problem, and indeed the company knows this very well, as they initiated a recall. It’s a design flaw – the assembly is inadequately sealed allowing water to get in corrode various parts. We took it to Tesla Watertown (MA) and they said our vehicle is not under recall and demanded $5000 to replace the assembly and if we didn't, that we should get the undrivable car off their lot because they're very busy. I made the case that this is an ongoing problem and should clearly be corrected at no cost to the beleaguered consumer (we’ve poured thousands into this car for various quirky malfunctions, which has been disappointing because the alleged advantage of the computer on wheels was that it had fewer parts that need maintenance or fewer things as with combustion engines to go wrong). Specifically, though, the steering fail keeps happening, recounted in horrifying detail on Facebook groups and listservs, as drivers are motoring along and suddenly can’t control the steering of a three-ton vehicle. This sure seems like a consumer issue needing attention. I asked for some kind of appeal and they just shrugged; Tesla is 100% unreachable in terms of customer service, as you may know. They have walled off any hope with talking or messaging with a human being. There's simply no one to reach out to.
Corrective Action:
Last month we were driving our Tesla Model X on the highway and suddenly the steering started malfunctioning. It was all she could do to get the car home, wrestling with manual-only operation that was clearly messed up, with no steering assist. We saw the warning pop up on console saying this needed to be fixed immediately. Turns out this is a well-documented problem, and indeed the company knows this very well, as they initiated a recall. It’s a design flaw – the assembly is inadequately sealed allowing water to get in corrode various parts. We took it to Tesla Watertown (MA) and they said our vehicle is not under recall and demanded $5000 to replace the assembly and if we didn't, that we should get the undrivable car off their lot because they're very busy. I made the case that this is an ongoing problem and should clearly be corrected at no cost to the beleaguered consumer (we’ve poured thousands into this car for various quirky malfunctions, which has been disappointing because the alleged advantage of the computer on wheels was that it had fewer parts that need maintenance or fewer things as with combustion engines to go wrong). Specifically, though, the steering fail keeps happening, recounted in horrifying detail on Facebook groups and listservs, as drivers are motoring along and suddenly can’t control the steering of a three-ton vehicle. This sure seems like a consumer issue needing attention. I asked for some kind of appeal and they just shrugged; Tesla is 100% unreachable in terms of customer service, as you may know. They have walled off any hope with talking or messaging with a human being. There's simply no one to reach out to.
Additional Notes:
Last month we were driving our Tesla Model X on the highway and suddenly the steering started malfunctioning. It was all she could do to get the car home, wrestling with manual-only operation that was clearly messed up, with no steering assist. We saw the warning pop up on console saying this needed to be fixed immediately. Turns out this is a well-documented problem, and indeed the company knows this very well, as they initiated a recall. It’s a design flaw – the assembly is inadequately sealed allowing water to get in corrode various parts. We took it to Tesla Watertown (MA) and they said our vehicle is not under recall and demanded $5000 to replace the assembly and if we didn't, that we should get the undrivable car off their lot because they're very busy. I made the case that this is an ongoing problem and should clearly be corrected at no cost to the beleaguered consumer (we’ve poured thousands into this car for various quirky malfunctions, which has been disappointing because the alleged advantage of the computer on wheels was that it had fewer parts that need maintenance or fewer things as with combustion engines to go wrong). Specifically, though, the steering fail keeps happening, recounted in horrifying detail on Facebook groups and listservs, as drivers are motoring along and suddenly can’t control the steering of a three-ton vehicle. This sure seems like a consumer issue needing attention. I asked for some kind of appeal and they just shrugged; Tesla is 100% unreachable in terms of customer service, as you may know. They have walled off any hope with talking or messaging with a human being. There's simply no one to reach out to.
Mfg Campaign: 11664666
Recall Date: Jun 3, 2025
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
My 2018 Tesla model X front suspension is making cranking noise and seems like it’s unsafe to drive. This is a known issue to Tesla and NHTSA but recall was never announced so Tesla service center is not fixing this issue. Could you please look into this.
Corrective Action:
My 2018 Tesla model X front suspension is making cranking noise and seems like it’s unsafe to drive. This is a known issue to Tesla and NHTSA but recall was never announced so Tesla service center is not fixing this issue. Could you please look into this.
Additional Notes:
My 2018 Tesla model X front suspension is making cranking noise and seems like it’s unsafe to drive. This is a known issue to Tesla and NHTSA but recall was never announced so Tesla service center is not fixing this issue. Could you please look into this.
Mfg Campaign: 11659397
Recall Date: May 6, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Our Tesla Model X is failing recently with several issues as listed below: 1. 'Autiopilot disabled' - Autopilot was not available to use since 09/2024 after upgraded to 12.x FSD upgrade. Tesla service diagnosed in 11/2024 with some error connected to evaporator fan, advised me to replace the kit at an estimated $580 2. 'Unable to start' - HV battery failed on 03/06/2025 with series of failures that was reported to NHTSA (VOQ#11651899). Tesla replaced the battery, and service delivered vehicle on 03/24/2025 3. 'Hood unlatch' failure - while driving home from Service center on the same day at 70 mph on I-95 freeway, the 'hood' popped up blocking the front view, and had to pull vehicle to shoulder to safety. There was NO warning message on the screen at all. Took the vehicle to service immediately, and service team pointed that they forgot to turn on 'auto-latch' resulting hood failure. They offered the 'free' repair of hood. 4. 'ECU Autopilot failure' - while taking the delivery of 'hood' fix on 04/22/2025, I noticed the 'autopilot' was still NOT working. Serviced diagnosed with 'failed autopilot ECU' at an estimated cost of $1791.55. Currenlty the vehicle is with Tesla Service team. My vehicle is with service team since 03/06/2025, and has been identified with series of issues/failures. It has caused severe safety failure putting our lives at risk with 'unlatched' hood while driving on a freeway. Also with HV battery failure its completely unreliable on when it might fail during driving. Now with failed autopilot ECU, we are unsure of the vehicles ability to navigate, drive function and safety concerns. Service team is unable to provide precise root causes or fixes, or restore it to a functioning vehicle. Every visit with service team there is a new issue with vehicle. Our family is greatly concern with the quality of the vehicle, persisting issues, safety concerns and overall reliability of the vehicle. Please find enclosed all service records.
Corrective Action:
Our Tesla Model X is failing recently with several issues as listed below: 1. 'Autiopilot disabled' - Autopilot was not available to use since 09/2024 after upgraded to 12.x FSD upgrade. Tesla service diagnosed in 11/2024 with some error connected to evaporator fan, advised me to replace the kit at an estimated $580 2. 'Unable to start' - HV battery failed on 03/06/2025 with series of failures that was reported to NHTSA (VOQ#11651899). Tesla replaced the battery, and service delivered vehicle on 03/24/2025 3. 'Hood unlatch' failure - while driving home from Service center on the same day at 70 mph on I-95 freeway, the 'hood' popped up blocking the front view, and had to pull vehicle to shoulder to safety. There was NO warning message on the screen at all. Took the vehicle to service immediately, and service team pointed that they forgot to turn on 'auto-latch' resulting hood failure. They offered the 'free' repair of hood. 4. 'ECU Autopilot failure' - while taking the delivery of 'hood' fix on 04/22/2025, I noticed the 'autopilot' was still NOT working. Serviced diagnosed with 'failed autopilot ECU' at an estimated cost of $1791.55. Currenlty the vehicle is with Tesla Service team. My vehicle is with service team since 03/06/2025, and has been identified with series of issues/failures. It has caused severe safety failure putting our lives at risk with 'unlatched' hood while driving on a freeway. Also with HV battery failure its completely unreliable on when it might fail during driving. Now with failed autopilot ECU, we are unsure of the vehicles ability to navigate, drive function and safety concerns. Service team is unable to provide precise root causes or fixes, or restore it to a functioning vehicle. Every visit with service team there is a new issue with vehicle. Our family is greatly concern with the quality of the vehicle, persisting issues, safety concerns and overall reliability of the vehicle. Please find enclosed all service records.
Additional Notes:
Our Tesla Model X is failing recently with several issues as listed below: 1. 'Autiopilot disabled' - Autopilot was not available to use since 09/2024 after upgraded to 12.x FSD upgrade. Tesla service diagnosed in 11/2024 with some error connected to evaporator fan, advised me to replace the kit at an estimated $580 2. 'Unable to start' - HV battery failed on 03/06/2025 with series of failures that was reported to NHTSA (VOQ#11651899). Tesla replaced the battery, and service delivered vehicle on 03/24/2025 3. 'Hood unlatch' failure - while driving home from Service center on the same day at 70 mph on I-95 freeway, the 'hood' popped up blocking the front view, and had to pull vehicle to shoulder to safety. There was NO warning message on the screen at all. Took the vehicle to service immediately, and service team pointed that they forgot to turn on 'auto-latch' resulting hood failure. They offered the 'free' repair of hood. 4. 'ECU Autopilot failure' - while taking the delivery of 'hood' fix on 04/22/2025, I noticed the 'autopilot' was still NOT working. Serviced diagnosed with 'failed autopilot ECU' at an estimated cost of $1791.55. Currenlty the vehicle is with Tesla Service team. My vehicle is with service team since 03/06/2025, and has been identified with series of issues/failures. It has caused severe safety failure putting our lives at risk with 'unlatched' hood while driving on a freeway. Also with HV battery failure its completely unreliable on when it might fail during driving. Now with failed autopilot ECU, we are unsure of the vehicles ability to navigate, drive function and safety concerns. Service team is unable to provide precise root causes or fixes, or restore it to a functioning vehicle. Every visit with service team there is a new issue with vehicle. Our family is greatly concern with the quality of the vehicle, persisting issues, safety concerns and overall reliability of the vehicle. Please find enclosed all service records.
Mfg Campaign: 11659042
Recall Date: May 5, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Our Tesla Model X is failing recently with several issues as listed below: 1. 'Autiopilot disabled' - Autopilot was not available to use since 09/2024 after upgraded to 12.x FSD upgrade. Tesla service diagnosed in 11/2024 with some error connected to evaporator fan, advised me to replace the kit at an estimated $580 2. 'Unable to start' - HV battery failed on 03/06/2025 with series of failures that was reported to NHTSA (VOQ#11651899). Tesla replaced the battery, and service delivered vehicle on 03/24/2025 3. 'Hood unlatch' failure - while driving home from Service center on the same day at 70 mph on I-95 freeway, the 'hood' popped up blocking the front view, and had to pull vehicle to shoulder to safety. There was NO warning message on the screen at all. Took the vehicle to service immediately, and service team pointed that they forgot to turn on 'auto-latch' resulting hood failure. They offered the 'free' repair of hood. 4. 'ECU Autopilot failure' - while taking the delivery of 'hood' fix on 04/22/2025, I noticed the 'autopilot' was still NOT working. Serviced diagnosed with 'failed autopilot ECU' at an estimated cost of $1791.55. Currenlty the vehicle is with Tesla Service team. My vehicle is with service team since 03/06/2025, and has been identified with series of issues/failures. It has caused severe safety failure putting our lives at risk with 'unlatched' hood while driving on a freeway. Also with HV battery failure its completely unreliable on when it might fail during driving. Now with failed autopilot ECU, we are unsure of the vehicles ability to navigate, drive function and safety concerns. Service team is unable to provide precise root causes or fixes, or restore it to a functioning vehicle. Every visit with service team there is a new issue with vehicle. Our family is greatly concern with the quality of the vehicle, persisting issues, safety concerns and overall reliability of the vehicle. Please find enclosed all service records.
Corrective Action:
Our Tesla Model X is failing recently with several issues as listed below: 1. 'Autiopilot disabled' - Autopilot was not available to use since 09/2024 after upgraded to 12.x FSD upgrade. Tesla service diagnosed in 11/2024 with some error connected to evaporator fan, advised me to replace the kit at an estimated $580 2. 'Unable to start' - HV battery failed on 03/06/2025 with series of failures that was reported to NHTSA (VOQ#11651899). Tesla replaced the battery, and service delivered vehicle on 03/24/2025 3. 'Hood unlatch' failure - while driving home from Service center on the same day at 70 mph on I-95 freeway, the 'hood' popped up blocking the front view, and had to pull vehicle to shoulder to safety. There was NO warning message on the screen at all. Took the vehicle to service immediately, and service team pointed that they forgot to turn on 'auto-latch' resulting hood failure. They offered the 'free' repair of hood. 4. 'ECU Autopilot failure' - while taking the delivery of 'hood' fix on 04/22/2025, I noticed the 'autopilot' was still NOT working. Serviced diagnosed with 'failed autopilot ECU' at an estimated cost of $1791.55. Currenlty the vehicle is with Tesla Service team. My vehicle is with service team since 03/06/2025, and has been identified with series of issues/failures. It has caused severe safety failure putting our lives at risk with 'unlatched' hood while driving on a freeway. Also with HV battery failure its completely unreliable on when it might fail during driving. Now with failed autopilot ECU, we are unsure of the vehicles ability to navigate, drive function and safety concerns. Service team is unable to provide precise root causes or fixes, or restore it to a functioning vehicle. Every visit with service team there is a new issue with vehicle. Our family is greatly concern with the quality of the vehicle, persisting issues, safety concerns and overall reliability of the vehicle. Please find enclosed all service records.
Additional Notes:
Our Tesla Model X is failing recently with several issues as listed below: 1. 'Autiopilot disabled' - Autopilot was not available to use since 09/2024 after upgraded to 12.x FSD upgrade. Tesla service diagnosed in 11/2024 with some error connected to evaporator fan, advised me to replace the kit at an estimated $580 2. 'Unable to start' - HV battery failed on 03/06/2025 with series of failures that was reported to NHTSA (VOQ#11651899). Tesla replaced the battery, and service delivered vehicle on 03/24/2025 3. 'Hood unlatch' failure - while driving home from Service center on the same day at 70 mph on I-95 freeway, the 'hood' popped up blocking the front view, and had to pull vehicle to shoulder to safety. There was NO warning message on the screen at all. Took the vehicle to service immediately, and service team pointed that they forgot to turn on 'auto-latch' resulting hood failure. They offered the 'free' repair of hood. 4. 'ECU Autopilot failure' - while taking the delivery of 'hood' fix on 04/22/2025, I noticed the 'autopilot' was still NOT working. Serviced diagnosed with 'failed autopilot ECU' at an estimated cost of $1791.55. Currenlty the vehicle is with Tesla Service team. My vehicle is with service team since 03/06/2025, and has been identified with series of issues/failures. It has caused severe safety failure putting our lives at risk with 'unlatched' hood while driving on a freeway. Also with HV battery failure its completely unreliable on when it might fail during driving. Now with failed autopilot ECU, we are unsure of the vehicles ability to navigate, drive function and safety concerns. Service team is unable to provide precise root causes or fixes, or restore it to a functioning vehicle. Every visit with service team there is a new issue with vehicle. Our family is greatly concern with the quality of the vehicle, persisting issues, safety concerns and overall reliability of the vehicle. Please find enclosed all service records.
Mfg Campaign: 11659042
Recall Date: May 5, 2025
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Our Tesla Model X is failing recently with several issues as listed below: 1. 'Autiopilot disabled' - Autopilot was not available to use since 09/2024 after upgraded to 12.x FSD upgrade. Tesla service diagnosed in 11/2024 with some error connected to evaporator fan, advised me to replace the kit at an estimated $580 2. 'Unable to start' - HV battery failed on 03/06/2025 with series of failures that was reported to NHTSA (VOQ#11651899). Tesla replaced the battery, and service delivered vehicle on 03/24/2025 3. 'Hood unlatch' failure - while driving home from Service center on the same day at 70 mph on I-95 freeway, the 'hood' popped up blocking the front view, and had to pull vehicle to shoulder to safety. There was NO warning message on the screen at all. Took the vehicle to service immediately, and service team pointed that they forgot to turn on 'auto-latch' resulting hood failure. They offered the 'free' repair of hood. 4. 'ECU Autopilot failure' - while taking the delivery of 'hood' fix on 04/22/2025, I noticed the 'autopilot' was still NOT working. Serviced diagnosed with 'failed autopilot ECU' at an estimated cost of $1791.55. Currenlty the vehicle is with Tesla Service team. My vehicle is with service team since 03/06/2025, and has been identified with series of issues/failures. It has caused severe safety failure putting our lives at risk with 'unlatched' hood while driving on a freeway. Also with HV battery failure its completely unreliable on when it might fail during driving. Now with failed autopilot ECU, we are unsure of the vehicles ability to navigate, drive function and safety concerns. Service team is unable to provide precise root causes or fixes, or restore it to a functioning vehicle. Every visit with service team there is a new issue with vehicle. Our family is greatly concern with the quality of the vehicle, persisting issues, safety concerns and overall reliability of the vehicle. Please find enclosed all service records.
Corrective Action:
Our Tesla Model X is failing recently with several issues as listed below: 1. 'Autiopilot disabled' - Autopilot was not available to use since 09/2024 after upgraded to 12.x FSD upgrade. Tesla service diagnosed in 11/2024 with some error connected to evaporator fan, advised me to replace the kit at an estimated $580 2. 'Unable to start' - HV battery failed on 03/06/2025 with series of failures that was reported to NHTSA (VOQ#11651899). Tesla replaced the battery, and service delivered vehicle on 03/24/2025 3. 'Hood unlatch' failure - while driving home from Service center on the same day at 70 mph on I-95 freeway, the 'hood' popped up blocking the front view, and had to pull vehicle to shoulder to safety. There was NO warning message on the screen at all. Took the vehicle to service immediately, and service team pointed that they forgot to turn on 'auto-latch' resulting hood failure. They offered the 'free' repair of hood. 4. 'ECU Autopilot failure' - while taking the delivery of 'hood' fix on 04/22/2025, I noticed the 'autopilot' was still NOT working. Serviced diagnosed with 'failed autopilot ECU' at an estimated cost of $1791.55. Currenlty the vehicle is with Tesla Service team. My vehicle is with service team since 03/06/2025, and has been identified with series of issues/failures. It has caused severe safety failure putting our lives at risk with 'unlatched' hood while driving on a freeway. Also with HV battery failure its completely unreliable on when it might fail during driving. Now with failed autopilot ECU, we are unsure of the vehicles ability to navigate, drive function and safety concerns. Service team is unable to provide precise root causes or fixes, or restore it to a functioning vehicle. Every visit with service team there is a new issue with vehicle. Our family is greatly concern with the quality of the vehicle, persisting issues, safety concerns and overall reliability of the vehicle. Please find enclosed all service records.
Additional Notes:
Our Tesla Model X is failing recently with several issues as listed below: 1. 'Autiopilot disabled' - Autopilot was not available to use since 09/2024 after upgraded to 12.x FSD upgrade. Tesla service diagnosed in 11/2024 with some error connected to evaporator fan, advised me to replace the kit at an estimated $580 2. 'Unable to start' - HV battery failed on 03/06/2025 with series of failures that was reported to NHTSA (VOQ#11651899). Tesla replaced the battery, and service delivered vehicle on 03/24/2025 3. 'Hood unlatch' failure - while driving home from Service center on the same day at 70 mph on I-95 freeway, the 'hood' popped up blocking the front view, and had to pull vehicle to shoulder to safety. There was NO warning message on the screen at all. Took the vehicle to service immediately, and service team pointed that they forgot to turn on 'auto-latch' resulting hood failure. They offered the 'free' repair of hood. 4. 'ECU Autopilot failure' - while taking the delivery of 'hood' fix on 04/22/2025, I noticed the 'autopilot' was still NOT working. Serviced diagnosed with 'failed autopilot ECU' at an estimated cost of $1791.55. Currenlty the vehicle is with Tesla Service team. My vehicle is with service team since 03/06/2025, and has been identified with series of issues/failures. It has caused severe safety failure putting our lives at risk with 'unlatched' hood while driving on a freeway. Also with HV battery failure its completely unreliable on when it might fail during driving. Now with failed autopilot ECU, we are unsure of the vehicles ability to navigate, drive function and safety concerns. Service team is unable to provide precise root causes or fixes, or restore it to a functioning vehicle. Every visit with service team there is a new issue with vehicle. Our family is greatly concern with the quality of the vehicle, persisting issues, safety concerns and overall reliability of the vehicle. Please find enclosed all service records.
Mfg Campaign: 11659042
Recall Date: May 5, 2025
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
One fine morning Car would not start and shows some errors. tried using a AAA service and Had the car towed into Tesla SC. After diagnosis they mentioned that a HV x099 connector is corroded. To me this cannot be a vehicle owner fault. This seems to be a failure of an integral part associated with the Battery pack. Tesla has charged me a total of $2891.46 including taxes out of which $85 was for the part replacement and $2626.80 for labor costs. This seems like a major issue with a connector so deeply protected if corrodes this should be a Tesla design/manufacturing fault. ------------- Notes from tech: Repair Notes: towed vehicle into service center and utilized maintainer to power on. Once vehicle was online attempted to pull logs. While logs uploaded verified Hvil alerts present on UI. Began investigation checking hvil circuit from x099 to x098. Removed hv battery pack and found corrosion on connector x099. Inspected battery pack and also found corrosion on pack side connector. Will require removing ancillary tray in order to investigate corrosion further into the pack. after removing ancillary tray i found the corrosion had not gone past the low voltage rapid mate connector. Removed and replaced rapid mate and verified proper operation after reassembly. Test drove and verified no alerts present and vehicle functionality restored Total Parts Amount 85.00 Total Labor Amount 2,296.80 Labor Hours 10.44 ----------------------- Concern: corrosion found on connector X099 Repair Notes: performed wire repair on connector x099-11/12. Removed all corrosion from connector and reinstalled. Verified wire repair performed to tesla specification Correction: Wire - Electrical Harness (Does Not Include Access Labor) (Repair) Labor Hours Price Adjustment Subtotal 1.50 330.00 0.00 330.00 Pay Type: Customer Pay Total Parts Amount 0.00 Total Labor Amount 330.00 Labor Hours 1.50 Should these parts connecting to the battery be covered under the Battery warranty? Please help..
Corrective Action:
One fine morning Car would not start and shows some errors. tried using a AAA service and Had the car towed into Tesla SC. After diagnosis they mentioned that a HV x099 connector is corroded. To me this cannot be a vehicle owner fault. This seems to be a failure of an integral part associated with the Battery pack. Tesla has charged me a total of $2891.46 including taxes out of which $85 was for the part replacement and $2626.80 for labor costs. This seems like a major issue with a connector so deeply protected if corrodes this should be a Tesla design/manufacturing fault. ------------- Notes from tech: Repair Notes: towed vehicle into service center and utilized maintainer to power on. Once vehicle was online attempted to pull logs. While logs uploaded verified Hvil alerts present on UI. Began investigation checking hvil circuit from x099 to x098. Removed hv battery pack and found corrosion on connector x099. Inspected battery pack and also found corrosion on pack side connector. Will require removing ancillary tray in order to investigate corrosion further into the pack. after removing ancillary tray i found the corrosion had not gone past the low voltage rapid mate connector. Removed and replaced rapid mate and verified proper operation after reassembly. Test drove and verified no alerts present and vehicle functionality restored Total Parts Amount 85.00 Total Labor Amount 2,296.80 Labor Hours 10.44 ----------------------- Concern: corrosion found on connector X099 Repair Notes: performed wire repair on connector x099-11/12. Removed all corrosion from connector and reinstalled. Verified wire repair performed to tesla specification Correction: Wire - Electrical Harness (Does Not Include Access Labor) (Repair) Labor Hours Price Adjustment Subtotal 1.50 330.00 0.00 330.00 Pay Type: Customer Pay Total Parts Amount 0.00 Total Labor Amount 330.00 Labor Hours 1.50 Should these parts connecting to the battery be covered under the Battery warranty? Please help..
Additional Notes:
One fine morning Car would not start and shows some errors. tried using a AAA service and Had the car towed into Tesla SC. After diagnosis they mentioned that a HV x099 connector is corroded. To me this cannot be a vehicle owner fault. This seems to be a failure of an integral part associated with the Battery pack. Tesla has charged me a total of $2891.46 including taxes out of which $85 was for the part replacement and $2626.80 for labor costs. This seems like a major issue with a connector so deeply protected if corrodes this should be a Tesla design/manufacturing fault. ------------- Notes from tech: Repair Notes: towed vehicle into service center and utilized maintainer to power on. Once vehicle was online attempted to pull logs. While logs uploaded verified Hvil alerts present on UI. Began investigation checking hvil circuit from x099 to x098. Removed hv battery pack and found corrosion on connector x099. Inspected battery pack and also found corrosion on pack side connector. Will require removing ancillary tray in order to investigate corrosion further into the pack. after removing ancillary tray i found the corrosion had not gone past the low voltage rapid mate connector. Removed and replaced rapid mate and verified proper operation after reassembly. Test drove and verified no alerts present and vehicle functionality restored Total Parts Amount 85.00 Total Labor Amount 2,296.80 Labor Hours 10.44 ----------------------- Concern: corrosion found on connector X099 Repair Notes: performed wire repair on connector x099-11/12. Removed all corrosion from connector and reinstalled. Verified wire repair performed to tesla specification Correction: Wire - Electrical Harness (Does Not Include Access Labor) (Repair) Labor Hours Price Adjustment Subtotal 1.50 330.00 0.00 330.00 Pay Type: Customer Pay Total Parts Amount 0.00 Total Labor Amount 330.00 Labor Hours 1.50 Should these parts connecting to the battery be covered under the Battery warranty? Please help..
Mfg Campaign: 11655006
Recall Date: Apr 16, 2025
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
One fine morning Car would not start and shows some errors. tried using a AAA service and Had the car towed into Tesla SC. After diagnosis they mentioned that a HV x099 connector is corroded. To me this cannot be a vehicle owner fault. This seems to be a failure of an integral part associated with the Battery pack. Tesla has charged me a total of $2891.46 including taxes out of which $85 was for the part replacement and $2626.80 for labor costs. This seems like a major issue with a connector so deeply protected if corrodes this should be a Tesla design/manufacturing fault. ------------- Notes from tech: Repair Notes: towed vehicle into service center and utilized maintainer to power on. Once vehicle was online attempted to pull logs. While logs uploaded verified Hvil alerts present on UI. Began investigation checking hvil circuit from x099 to x098. Removed hv battery pack and found corrosion on connector x099. Inspected battery pack and also found corrosion on pack side connector. Will require removing ancillary tray in order to investigate corrosion further into the pack. after removing ancillary tray i found the corrosion had not gone past the low voltage rapid mate connector. Removed and replaced rapid mate and verified proper operation after reassembly. Test drove and verified no alerts present and vehicle functionality restored Total Parts Amount 85.00 Total Labor Amount 2,296.80 Labor Hours 10.44 ----------------------- Concern: corrosion found on connector X099 Repair Notes: performed wire repair on connector x099-11/12. Removed all corrosion from connector and reinstalled. Verified wire repair performed to tesla specification Correction: Wire - Electrical Harness (Does Not Include Access Labor) (Repair) Labor Hours Price Adjustment Subtotal 1.50 330.00 0.00 330.00 Pay Type: Customer Pay Total Parts Amount 0.00 Total Labor Amount 330.00 Labor Hours 1.50 Should these parts connecting to the battery be covered under the Battery warranty? Please help..
Corrective Action:
One fine morning Car would not start and shows some errors. tried using a AAA service and Had the car towed into Tesla SC. After diagnosis they mentioned that a HV x099 connector is corroded. To me this cannot be a vehicle owner fault. This seems to be a failure of an integral part associated with the Battery pack. Tesla has charged me a total of $2891.46 including taxes out of which $85 was for the part replacement and $2626.80 for labor costs. This seems like a major issue with a connector so deeply protected if corrodes this should be a Tesla design/manufacturing fault. ------------- Notes from tech: Repair Notes: towed vehicle into service center and utilized maintainer to power on. Once vehicle was online attempted to pull logs. While logs uploaded verified Hvil alerts present on UI. Began investigation checking hvil circuit from x099 to x098. Removed hv battery pack and found corrosion on connector x099. Inspected battery pack and also found corrosion on pack side connector. Will require removing ancillary tray in order to investigate corrosion further into the pack. after removing ancillary tray i found the corrosion had not gone past the low voltage rapid mate connector. Removed and replaced rapid mate and verified proper operation after reassembly. Test drove and verified no alerts present and vehicle functionality restored Total Parts Amount 85.00 Total Labor Amount 2,296.80 Labor Hours 10.44 ----------------------- Concern: corrosion found on connector X099 Repair Notes: performed wire repair on connector x099-11/12. Removed all corrosion from connector and reinstalled. Verified wire repair performed to tesla specification Correction: Wire - Electrical Harness (Does Not Include Access Labor) (Repair) Labor Hours Price Adjustment Subtotal 1.50 330.00 0.00 330.00 Pay Type: Customer Pay Total Parts Amount 0.00 Total Labor Amount 330.00 Labor Hours 1.50 Should these parts connecting to the battery be covered under the Battery warranty? Please help..
Additional Notes:
One fine morning Car would not start and shows some errors. tried using a AAA service and Had the car towed into Tesla SC. After diagnosis they mentioned that a HV x099 connector is corroded. To me this cannot be a vehicle owner fault. This seems to be a failure of an integral part associated with the Battery pack. Tesla has charged me a total of $2891.46 including taxes out of which $85 was for the part replacement and $2626.80 for labor costs. This seems like a major issue with a connector so deeply protected if corrodes this should be a Tesla design/manufacturing fault. ------------- Notes from tech: Repair Notes: towed vehicle into service center and utilized maintainer to power on. Once vehicle was online attempted to pull logs. While logs uploaded verified Hvil alerts present on UI. Began investigation checking hvil circuit from x099 to x098. Removed hv battery pack and found corrosion on connector x099. Inspected battery pack and also found corrosion on pack side connector. Will require removing ancillary tray in order to investigate corrosion further into the pack. after removing ancillary tray i found the corrosion had not gone past the low voltage rapid mate connector. Removed and replaced rapid mate and verified proper operation after reassembly. Test drove and verified no alerts present and vehicle functionality restored Total Parts Amount 85.00 Total Labor Amount 2,296.80 Labor Hours 10.44 ----------------------- Concern: corrosion found on connector X099 Repair Notes: performed wire repair on connector x099-11/12. Removed all corrosion from connector and reinstalled. Verified wire repair performed to tesla specification Correction: Wire - Electrical Harness (Does Not Include Access Labor) (Repair) Labor Hours Price Adjustment Subtotal 1.50 330.00 0.00 330.00 Pay Type: Customer Pay Total Parts Amount 0.00 Total Labor Amount 330.00 Labor Hours 1.50 Should these parts connecting to the battery be covered under the Battery warranty? Please help..
Mfg Campaign: 11655006
Recall Date: Apr 16, 2025
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I have had to replace my axles/have had cv joint failure 3 times and have another service scheduled for a fourth CV/axle service. This is a known problem and Tesla has acknowledged it and done nothing about it. See Tesla service bulletin SB-20-39-001about premature axle/CV joint failures.
Corrective Action:
I have had to replace my axles/have had cv joint failure 3 times and have another service scheduled for a fourth CV/axle service. This is a known problem and Tesla has acknowledged it and done nothing about it. See Tesla service bulletin SB-20-39-001about premature axle/CV joint failures.
Additional Notes:
I have had to replace my axles/have had cv joint failure 3 times and have another service scheduled for a fourth CV/axle service. This is a known problem and Tesla has acknowledged it and done nothing about it. See Tesla service bulletin SB-20-39-001about premature axle/CV joint failures.
Mfg Campaign: 11654640
Recall Date: Apr 14, 2025
Tesla, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Potential Consequences:
While driving on the freeway at 60 mph, the car's hood suddenly opened and struck the windshield, obstructing the driver's view completely. The car had just left a Tesla service center a few minutes earlier, and the incident occurred while driving on [XXX] North freeway near Dedham, MA. Incident occurred on [XXX] at [XXX]. Tesla service at Dedham, MA, accepted the vehicle for hood repair and mentioned its a service mistake. They did not mention any issues related to recall or software. Vehicle is still at Tesla service center at Dedham, MA, under repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving on the freeway at 60 mph, the car's hood suddenly opened and struck the windshield, obstructing the driver's view completely. The car had just left a Tesla service center a few minutes earlier, and the incident occurred while driving on [XXX] North freeway near Dedham, MA. Incident occurred on [XXX] at [XXX]. Tesla service at Dedham, MA, accepted the vehicle for hood repair and mentioned its a service mistake. They did not mention any issues related to recall or software. Vehicle is still at Tesla service center at Dedham, MA, under repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving on the freeway at 60 mph, the car's hood suddenly opened and struck the windshield, obstructing the driver's view completely. The car had just left a Tesla service center a few minutes earlier, and the incident occurred while driving on [XXX] North freeway near Dedham, MA. Incident occurred on [XXX] at [XXX]. Tesla service at Dedham, MA, accepted the vehicle for hood repair and mentioned its a service mistake. They did not mention any issues related to recall or software. Vehicle is still at Tesla service center at Dedham, MA, under repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11651899
Recall Date: Mar 31, 2025
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Based on thousands of posts, replies, etc, this seems to be a well known issue with this model/year Tesla as well as other years/models. It seems that the Wheel Sensor Cable is not fastened properly, and over time, the cable runs against the tire, causing the internal wires to be exposed, this in turn causes numerous faults to occur, which includes causing ABS, lane departure avoidance, traction control, stability control, ABS, and regenerative braking to stop working. This happens while driving resulting in an immediate change in how the vehicle functions which could easily lead to a major accident While there are numerous forums where this issue is noted, below is one that details the issue with photos [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Based on thousands of posts, replies, etc, this seems to be a well known issue with this model/year Tesla as well as other years/models. It seems that the Wheel Sensor Cable is not fastened properly, and over time, the cable runs against the tire, causing the internal wires to be exposed, this in turn causes numerous faults to occur, which includes causing ABS, lane departure avoidance, traction control, stability control, ABS, and regenerative braking to stop working. This happens while driving resulting in an immediate change in how the vehicle functions which could easily lead to a major accident While there are numerous forums where this issue is noted, below is one that details the issue with photos [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Based on thousands of posts, replies, etc, this seems to be a well known issue with this model/year Tesla as well as other years/models. It seems that the Wheel Sensor Cable is not fastened properly, and over time, the cable runs against the tire, causing the internal wires to be exposed, this in turn causes numerous faults to occur, which includes causing ABS, lane departure avoidance, traction control, stability control, ABS, and regenerative braking to stop working. This happens while driving resulting in an immediate change in how the vehicle functions which could easily lead to a major accident While there are numerous forums where this issue is noted, below is one that details the issue with photos [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11650036
Recall Date: Mar 23, 2025
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Based on thousands of posts, replies, etc, this seems to be a well known issue with this model/year Tesla as well as other years/models. It seems that the Wheel Sensor Cable is not fastened properly, and over time, the cable runs against the tire, causing the internal wires to be exposed, this in turn causes numerous faults to occur, which includes causing ABS, lane departure avoidance, traction control, stability control, ABS, and regenerative braking to stop working. This happens while driving resulting in an immediate change in how the vehicle functions which could easily lead to a major accident While there are numerous forums where this issue is noted, below is one that details the issue with photos [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Based on thousands of posts, replies, etc, this seems to be a well known issue with this model/year Tesla as well as other years/models. It seems that the Wheel Sensor Cable is not fastened properly, and over time, the cable runs against the tire, causing the internal wires to be exposed, this in turn causes numerous faults to occur, which includes causing ABS, lane departure avoidance, traction control, stability control, ABS, and regenerative braking to stop working. This happens while driving resulting in an immediate change in how the vehicle functions which could easily lead to a major accident While there are numerous forums where this issue is noted, below is one that details the issue with photos [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Based on thousands of posts, replies, etc, this seems to be a well known issue with this model/year Tesla as well as other years/models. It seems that the Wheel Sensor Cable is not fastened properly, and over time, the cable runs against the tire, causing the internal wires to be exposed, this in turn causes numerous faults to occur, which includes causing ABS, lane departure avoidance, traction control, stability control, ABS, and regenerative braking to stop working. This happens while driving resulting in an immediate change in how the vehicle functions which could easily lead to a major accident While there are numerous forums where this issue is noted, below is one that details the issue with photos [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11650036
Recall Date: Mar 23, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Based on thousands of posts, replies, etc, this seems to be a well known issue with this model/year Tesla as well as other years/models. It seems that the Wheel Sensor Cable is not fastened properly, and over time, the cable runs against the tire, causing the internal wires to be exposed, this in turn causes numerous faults to occur, which includes causing ABS, lane departure avoidance, traction control, stability control, ABS, and regenerative braking to stop working. This happens while driving resulting in an immediate change in how the vehicle functions which could easily lead to a major accident While there are numerous forums where this issue is noted, below is one that details the issue with photos [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Based on thousands of posts, replies, etc, this seems to be a well known issue with this model/year Tesla as well as other years/models. It seems that the Wheel Sensor Cable is not fastened properly, and over time, the cable runs against the tire, causing the internal wires to be exposed, this in turn causes numerous faults to occur, which includes causing ABS, lane departure avoidance, traction control, stability control, ABS, and regenerative braking to stop working. This happens while driving resulting in an immediate change in how the vehicle functions which could easily lead to a major accident While there are numerous forums where this issue is noted, below is one that details the issue with photos [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Based on thousands of posts, replies, etc, this seems to be a well known issue with this model/year Tesla as well as other years/models. It seems that the Wheel Sensor Cable is not fastened properly, and over time, the cable runs against the tire, causing the internal wires to be exposed, this in turn causes numerous faults to occur, which includes causing ABS, lane departure avoidance, traction control, stability control, ABS, and regenerative braking to stop working. This happens while driving resulting in an immediate change in how the vehicle functions which could easily lead to a major accident While there are numerous forums where this issue is noted, below is one that details the issue with photos [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11650036
Recall Date: Mar 23, 2025
Tesla, Inc.
Defect Description:
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Potential Consequences:
The auto close feature on the Tesla Model X can quite dangerous. I’ve been hit by it unexpectedly closing several times. The most recent time, the rear trunk closed on me while I was taking out my grocery bag out of it. It hit my forehead, and I got a major bump. I ask NHTSA to investigate if there’s a manufacturer defect, so us Tesla owners are not further injured.
Corrective Action:
The auto close feature on the Tesla Model X can quite dangerous. I’ve been hit by it unexpectedly closing several times. The most recent time, the rear trunk closed on me while I was taking out my grocery bag out of it. It hit my forehead, and I got a major bump. I ask NHTSA to investigate if there’s a manufacturer defect, so us Tesla owners are not further injured.
Additional Notes:
The auto close feature on the Tesla Model X can quite dangerous. I’ve been hit by it unexpectedly closing several times. The most recent time, the rear trunk closed on me while I was taking out my grocery bag out of it. It hit my forehead, and I got a major bump. I ask NHTSA to investigate if there’s a manufacturer defect, so us Tesla owners are not further injured.
Mfg Campaign: 11647284
Recall Date: Mar 10, 2025
Tesla, Inc.
Defect Description:
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Potential Consequences:
The auto close feature on the Tesla Model X can quite dangerous. I’ve been hit by it unexpectedly closing several times. The most recent time, the rear trunk closed on me while I was taking out my grocery bag out of it. It hit my forehead, and I got a major bump. I ask NHTSA to investigate if there’s a manufacturer defect, so us Tesla owners are not further injured.
Corrective Action:
The auto close feature on the Tesla Model X can quite dangerous. I’ve been hit by it unexpectedly closing several times. The most recent time, the rear trunk closed on me while I was taking out my grocery bag out of it. It hit my forehead, and I got a major bump. I ask NHTSA to investigate if there’s a manufacturer defect, so us Tesla owners are not further injured.
Additional Notes:
The auto close feature on the Tesla Model X can quite dangerous. I’ve been hit by it unexpectedly closing several times. The most recent time, the rear trunk closed on me while I was taking out my grocery bag out of it. It hit my forehead, and I got a major bump. I ask NHTSA to investigate if there’s a manufacturer defect, so us Tesla owners are not further injured.
Mfg Campaign: 11647284
Recall Date: Mar 10, 2025
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The steering wheel is hard to turn while driving. Also, heard a clanking/ squeaking sound while driving.
Corrective Action:
The steering wheel is hard to turn while driving. Also, heard a clanking/ squeaking sound while driving.
Additional Notes:
The steering wheel is hard to turn while driving. Also, heard a clanking/ squeaking sound while driving.
Mfg Campaign: 11645739
Recall Date: Mar 1, 2025
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