Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and center roof cosmetic trim pieces may be adhered to the vehicle without primer. As a result, one or both pieces of trim may separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-24-12-008
Recall Date: Aug 15, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and spine cosmetic roof trim may have been adhered to the vehicle without first using primer. As a result, one or both pieces of trim may separate from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-20-12-005
Recall Date: Nov 17, 2020
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2015-2016 Model X vehicles. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 5, 2020
Tesla Motors, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2017 Model X vehicles. The left-side, second row, reclining seat backs may not fully latch due to having incorrectly adjusted recliner mechanism cables. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-17-13-004
Recall Date: Oct 12, 2017
Tesla Motors, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-17-33-002
Recall Date: Apr 19, 2017
Tesla Motors, Inc.
Safety Issue:
Tesla Motors, Inc. (Tesla) is recalling certain model year 2016 Model X vehicles manufactured September 29, 2015, to March 30, 2016. In the affected vehicles, the third row seat back may move forward under load such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-16-13-003
Recall Date: Apr 6, 2016
Consumer Complaints
662 ComplaintsTesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
AUTOPILOT SAFETY HAZARD CREATING A CRASH WITH ME AND MY SON. ON JULY 25TH, 2016 AT 4:30AM I WAS INVOLVED IN A ACCIDENT WITH MY TESLA MODEL X 2016 WITHIN 3 WEEKS OF OWNERSHIP. THE ROAD WAS WIDE OPEN WITH ONLY A FEW CARS AND GREAT CONDITION FOR AUTOPILOT, WE ENTERED IN A CONSTRUCTION ZONE WITHOUT ANY CONSTRUCTION OCCURRING AT THE TIME. PER THE PICTURE ATTACHED YOU WILL SEE THAT THERE IS 2 YELLOW LANES, BUT THE TESLA DETECTED ON AUTOPILOT ONLY THE FARTHEST CLOSEST TO THE GUARDRAIL MAKING THE CAR DRIVING STRAIGHT TO THE HAVE DUTY CONSTRUCTION CONES. THE ROAD WAS IN GOOD CONDITION AND ACCEPTABLE TO ACTIVATE AUTOPILOT. AIRBAGS WAS NOT DEPLOYED.
Corrective Action:
AUTOPILOT SAFETY HAZARD CREATING A CRASH WITH ME AND MY SON. ON JULY 25TH, 2016 AT 4:30AM I WAS INVOLVED IN A ACCIDENT WITH MY TESLA MODEL X 2016 WITHIN 3 WEEKS OF OWNERSHIP. THE ROAD WAS WIDE OPEN WITH ONLY A FEW CARS AND GREAT CONDITION FOR AUTOPILOT, WE ENTERED IN A CONSTRUCTION ZONE WITHOUT ANY CONSTRUCTION OCCURRING AT THE TIME. PER THE PICTURE ATTACHED YOU WILL SEE THAT THERE IS 2 YELLOW LANES, BUT THE TESLA DETECTED ON AUTOPILOT ONLY THE FARTHEST CLOSEST TO THE GUARDRAIL MAKING THE CAR DRIVING STRAIGHT TO THE HAVE DUTY CONSTRUCTION CONES. THE ROAD WAS IN GOOD CONDITION AND ACCEPTABLE TO ACTIVATE AUTOPILOT. AIRBAGS WAS NOT DEPLOYED.
Additional Notes:
AUTOPILOT SAFETY HAZARD CREATING A CRASH WITH ME AND MY SON. ON JULY 25TH, 2016 AT 4:30AM I WAS INVOLVED IN A ACCIDENT WITH MY TESLA MODEL X 2016 WITHIN 3 WEEKS OF OWNERSHIP. THE ROAD WAS WIDE OPEN WITH ONLY A FEW CARS AND GREAT CONDITION FOR AUTOPILOT, WE ENTERED IN A CONSTRUCTION ZONE WITHOUT ANY CONSTRUCTION OCCURRING AT THE TIME. PER THE PICTURE ATTACHED YOU WILL SEE THAT THERE IS 2 YELLOW LANES, BUT THE TESLA DETECTED ON AUTOPILOT ONLY THE FARTHEST CLOSEST TO THE GUARDRAIL MAKING THE CAR DRIVING STRAIGHT TO THE HAVE DUTY CONSTRUCTION CONES. THE ROAD WAS IN GOOD CONDITION AND ACCEPTABLE TO ACTIVATE AUTOPILOT. AIRBAGS WAS NOT DEPLOYED.
Mfg Campaign: 10888814
Recall Date: Jul 26, 2016
Tesla, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
AUTOPILOT SAFETY HAZARD CREATING A CRASH WITH ME AND MY SON. ON JULY 25TH, 2016 AT 4:30AM I WAS INVOLVED IN A ACCIDENT WITH MY TESLA MODEL X 2016 WITHIN 3 WEEKS OF OWNERSHIP. THE ROAD WAS WIDE OPEN WITH ONLY A FEW CARS AND GREAT CONDITION FOR AUTOPILOT, WE ENTERED IN A CONSTRUCTION ZONE WITHOUT ANY CONSTRUCTION OCCURRING AT THE TIME. PER THE PICTURE ATTACHED YOU WILL SEE THAT THERE IS 2 YELLOW LANES, BUT THE TESLA DETECTED ON AUTOPILOT ONLY THE FARTHEST CLOSEST TO THE GUARDRAIL MAKING THE CAR DRIVING STRAIGHT TO THE HAVE DUTY CONSTRUCTION CONES. THE ROAD WAS IN GOOD CONDITION AND ACCEPTABLE TO ACTIVATE AUTOPILOT. AIRBAGS WAS NOT DEPLOYED.
Corrective Action:
AUTOPILOT SAFETY HAZARD CREATING A CRASH WITH ME AND MY SON. ON JULY 25TH, 2016 AT 4:30AM I WAS INVOLVED IN A ACCIDENT WITH MY TESLA MODEL X 2016 WITHIN 3 WEEKS OF OWNERSHIP. THE ROAD WAS WIDE OPEN WITH ONLY A FEW CARS AND GREAT CONDITION FOR AUTOPILOT, WE ENTERED IN A CONSTRUCTION ZONE WITHOUT ANY CONSTRUCTION OCCURRING AT THE TIME. PER THE PICTURE ATTACHED YOU WILL SEE THAT THERE IS 2 YELLOW LANES, BUT THE TESLA DETECTED ON AUTOPILOT ONLY THE FARTHEST CLOSEST TO THE GUARDRAIL MAKING THE CAR DRIVING STRAIGHT TO THE HAVE DUTY CONSTRUCTION CONES. THE ROAD WAS IN GOOD CONDITION AND ACCEPTABLE TO ACTIVATE AUTOPILOT. AIRBAGS WAS NOT DEPLOYED.
Additional Notes:
AUTOPILOT SAFETY HAZARD CREATING A CRASH WITH ME AND MY SON. ON JULY 25TH, 2016 AT 4:30AM I WAS INVOLVED IN A ACCIDENT WITH MY TESLA MODEL X 2016 WITHIN 3 WEEKS OF OWNERSHIP. THE ROAD WAS WIDE OPEN WITH ONLY A FEW CARS AND GREAT CONDITION FOR AUTOPILOT, WE ENTERED IN A CONSTRUCTION ZONE WITHOUT ANY CONSTRUCTION OCCURRING AT THE TIME. PER THE PICTURE ATTACHED YOU WILL SEE THAT THERE IS 2 YELLOW LANES, BUT THE TESLA DETECTED ON AUTOPILOT ONLY THE FARTHEST CLOSEST TO THE GUARDRAIL MAKING THE CAR DRIVING STRAIGHT TO THE HAVE DUTY CONSTRUCTION CONES. THE ROAD WAS IN GOOD CONDITION AND ACCEPTABLE TO ACTIVATE AUTOPILOT. AIRBAGS WAS NOT DEPLOYED.
Mfg Campaign: 10888814
Recall Date: Jul 26, 2016
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
AUTOPILOT SAFETY HAZARD CREATING A CRASH WITH ME AND MY SON. ON JULY 25TH, 2016 AT 4:30AM I WAS INVOLVED IN A ACCIDENT WITH MY TESLA MODEL X 2016 WITHIN 3 WEEKS OF OWNERSHIP. THE ROAD WAS WIDE OPEN WITH ONLY A FEW CARS AND GREAT CONDITION FOR AUTOPILOT, WE ENTERED IN A CONSTRUCTION ZONE WITHOUT ANY CONSTRUCTION OCCURRING AT THE TIME. PER THE PICTURE ATTACHED YOU WILL SEE THAT THERE IS 2 YELLOW LANES, BUT THE TESLA DETECTED ON AUTOPILOT ONLY THE FARTHEST CLOSEST TO THE GUARDRAIL MAKING THE CAR DRIVING STRAIGHT TO THE HAVE DUTY CONSTRUCTION CONES. THE ROAD WAS IN GOOD CONDITION AND ACCEPTABLE TO ACTIVATE AUTOPILOT. AIRBAGS WAS NOT DEPLOYED.
Corrective Action:
AUTOPILOT SAFETY HAZARD CREATING A CRASH WITH ME AND MY SON. ON JULY 25TH, 2016 AT 4:30AM I WAS INVOLVED IN A ACCIDENT WITH MY TESLA MODEL X 2016 WITHIN 3 WEEKS OF OWNERSHIP. THE ROAD WAS WIDE OPEN WITH ONLY A FEW CARS AND GREAT CONDITION FOR AUTOPILOT, WE ENTERED IN A CONSTRUCTION ZONE WITHOUT ANY CONSTRUCTION OCCURRING AT THE TIME. PER THE PICTURE ATTACHED YOU WILL SEE THAT THERE IS 2 YELLOW LANES, BUT THE TESLA DETECTED ON AUTOPILOT ONLY THE FARTHEST CLOSEST TO THE GUARDRAIL MAKING THE CAR DRIVING STRAIGHT TO THE HAVE DUTY CONSTRUCTION CONES. THE ROAD WAS IN GOOD CONDITION AND ACCEPTABLE TO ACTIVATE AUTOPILOT. AIRBAGS WAS NOT DEPLOYED.
Additional Notes:
AUTOPILOT SAFETY HAZARD CREATING A CRASH WITH ME AND MY SON. ON JULY 25TH, 2016 AT 4:30AM I WAS INVOLVED IN A ACCIDENT WITH MY TESLA MODEL X 2016 WITHIN 3 WEEKS OF OWNERSHIP. THE ROAD WAS WIDE OPEN WITH ONLY A FEW CARS AND GREAT CONDITION FOR AUTOPILOT, WE ENTERED IN A CONSTRUCTION ZONE WITHOUT ANY CONSTRUCTION OCCURRING AT THE TIME. PER THE PICTURE ATTACHED YOU WILL SEE THAT THERE IS 2 YELLOW LANES, BUT THE TESLA DETECTED ON AUTOPILOT ONLY THE FARTHEST CLOSEST TO THE GUARDRAIL MAKING THE CAR DRIVING STRAIGHT TO THE HAVE DUTY CONSTRUCTION CONES. THE ROAD WAS IN GOOD CONDITION AND ACCEPTABLE TO ACTIVATE AUTOPILOT. AIRBAGS WAS NOT DEPLOYED.
Mfg Campaign: 10888814
Recall Date: Jul 26, 2016
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON APRIL 30, MY HUSBAND WAS DRIVING MY NEW MODEL X ON THE FREEWAY. IT WAS A SUNNY DAY. HE DISENGAGED AUTOPILOT TO CHANGE FREEWAYS. AFTER HE CHANGED FREEWAYS, HE RE-ENGAGED AUTOPILOT. THE CAR FOLLOWED THE CURVE ON THE NEW FREEWAY, TURNING TO THE RIGHT, BUT WHEN THE FREEWAY STRAIGHTENED OUT, THE CAR KEPT TURNING AND HIT A GUARDRAIL ON THE RIGHT SIDE. NO WARNING, NO BRAKING, NO STOPPING. TESLA TELLS US THAT THE AUTOPILOT WAS NOT RE-ENGAGED AND WAS JUST IN CRUISE CONTROL (I DON'T KNOW HOW THE CAR WOULD BE FOLLOWING THE CURVE IN THE ROAD THEN). ALSO, THAT IT'S ALGORITHM CORRECTLY INSTRUCTED THE CAR TO HIT THE GUARDRAIL AT FULL SPEED RATHER THAN TO STOP OR BEEP A WARNING. AT BEST, TESLA SUFFERS FROM A DESIGN FLAW (HOW COULD MY HUSBAND INCORRECTLY THINK HE WAS IN AUTOPILOT MODE; HOW COULD THE ALGORITHM MAKE US CRASH WHEN THE FREEWAY WAS PRETTY EMPTY). AT WORST, TESLA IS COVERING UP THEIR MISTAKES.
Corrective Action:
ON APRIL 30, MY HUSBAND WAS DRIVING MY NEW MODEL X ON THE FREEWAY. IT WAS A SUNNY DAY. HE DISENGAGED AUTOPILOT TO CHANGE FREEWAYS. AFTER HE CHANGED FREEWAYS, HE RE-ENGAGED AUTOPILOT. THE CAR FOLLOWED THE CURVE ON THE NEW FREEWAY, TURNING TO THE RIGHT, BUT WHEN THE FREEWAY STRAIGHTENED OUT, THE CAR KEPT TURNING AND HIT A GUARDRAIL ON THE RIGHT SIDE. NO WARNING, NO BRAKING, NO STOPPING. TESLA TELLS US THAT THE AUTOPILOT WAS NOT RE-ENGAGED AND WAS JUST IN CRUISE CONTROL (I DON'T KNOW HOW THE CAR WOULD BE FOLLOWING THE CURVE IN THE ROAD THEN). ALSO, THAT IT'S ALGORITHM CORRECTLY INSTRUCTED THE CAR TO HIT THE GUARDRAIL AT FULL SPEED RATHER THAN TO STOP OR BEEP A WARNING. AT BEST, TESLA SUFFERS FROM A DESIGN FLAW (HOW COULD MY HUSBAND INCORRECTLY THINK HE WAS IN AUTOPILOT MODE; HOW COULD THE ALGORITHM MAKE US CRASH WHEN THE FREEWAY WAS PRETTY EMPTY). AT WORST, TESLA IS COVERING UP THEIR MISTAKES.
Additional Notes:
ON APRIL 30, MY HUSBAND WAS DRIVING MY NEW MODEL X ON THE FREEWAY. IT WAS A SUNNY DAY. HE DISENGAGED AUTOPILOT TO CHANGE FREEWAYS. AFTER HE CHANGED FREEWAYS, HE RE-ENGAGED AUTOPILOT. THE CAR FOLLOWED THE CURVE ON THE NEW FREEWAY, TURNING TO THE RIGHT, BUT WHEN THE FREEWAY STRAIGHTENED OUT, THE CAR KEPT TURNING AND HIT A GUARDRAIL ON THE RIGHT SIDE. NO WARNING, NO BRAKING, NO STOPPING. TESLA TELLS US THAT THE AUTOPILOT WAS NOT RE-ENGAGED AND WAS JUST IN CRUISE CONTROL (I DON'T KNOW HOW THE CAR WOULD BE FOLLOWING THE CURVE IN THE ROAD THEN). ALSO, THAT IT'S ALGORITHM CORRECTLY INSTRUCTED THE CAR TO HIT THE GUARDRAIL AT FULL SPEED RATHER THAN TO STOP OR BEEP A WARNING. AT BEST, TESLA SUFFERS FROM A DESIGN FLAW (HOW COULD MY HUSBAND INCORRECTLY THINK HE WAS IN AUTOPILOT MODE; HOW COULD THE ALGORITHM MAKE US CRASH WHEN THE FREEWAY WAS PRETTY EMPTY). AT WORST, TESLA IS COVERING UP THEIR MISTAKES.
Mfg Campaign: 10886254
Recall Date: Jul 20, 2016
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
HERE IS A MODEL X IN THE JUNKYARD. HTTP://WWW.COPART.COM/US/EN/LOT/27679726?SEARCHID=1165323215 THE SUSPENSION SEEMS TO HAVE COLLAPSED. THE FRONT RH WHEEL IS JAMMED BACK INTO THE FIREWALL AND THE TREAD IS WORN WHICH IS CONSISTENT WITH THE TIRE BEING DAMAGED BY BROKEN SUSPENSION PARTS WHILE THE CAR WAS STILL ROLLING FORWARD. HERE IS ANOTHER MODEL X IN A DIFFERENT JUNKYARD HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=22497170&ROWID=31&PAGESOURCE=VEHICLERESULTS SAME THING. SUSPENSION COLLAPSED, WHEEL JAMMED BACK INTO THE FIREWALL, TIRE GOUGED WHILE STILL IN MOTION. I BELIEVE THAT THE ALLOY SUSPENSION PARTS ARE TOO WEAK FOR SUCH A HEAVY HIGH POWERED VEHICLE AND THAT THERE ARE SO MANY SIMILAR FAILURES IT CAN NOT BE JUST THAT THE DAMAGE IS CAUSED BY THE COLLISION.
Corrective Action:
HERE IS A MODEL X IN THE JUNKYARD. HTTP://WWW.COPART.COM/US/EN/LOT/27679726?SEARCHID=1165323215 THE SUSPENSION SEEMS TO HAVE COLLAPSED. THE FRONT RH WHEEL IS JAMMED BACK INTO THE FIREWALL AND THE TREAD IS WORN WHICH IS CONSISTENT WITH THE TIRE BEING DAMAGED BY BROKEN SUSPENSION PARTS WHILE THE CAR WAS STILL ROLLING FORWARD. HERE IS ANOTHER MODEL X IN A DIFFERENT JUNKYARD HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=22497170&ROWID=31&PAGESOURCE=VEHICLERESULTS SAME THING. SUSPENSION COLLAPSED, WHEEL JAMMED BACK INTO THE FIREWALL, TIRE GOUGED WHILE STILL IN MOTION. I BELIEVE THAT THE ALLOY SUSPENSION PARTS ARE TOO WEAK FOR SUCH A HEAVY HIGH POWERED VEHICLE AND THAT THERE ARE SO MANY SIMILAR FAILURES IT CAN NOT BE JUST THAT THE DAMAGE IS CAUSED BY THE COLLISION.
Additional Notes:
HERE IS A MODEL X IN THE JUNKYARD. HTTP://WWW.COPART.COM/US/EN/LOT/27679726?SEARCHID=1165323215 THE SUSPENSION SEEMS TO HAVE COLLAPSED. THE FRONT RH WHEEL IS JAMMED BACK INTO THE FIREWALL AND THE TREAD IS WORN WHICH IS CONSISTENT WITH THE TIRE BEING DAMAGED BY BROKEN SUSPENSION PARTS WHILE THE CAR WAS STILL ROLLING FORWARD. HERE IS ANOTHER MODEL X IN A DIFFERENT JUNKYARD HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=22497170&ROWID=31&PAGESOURCE=VEHICLERESULTS SAME THING. SUSPENSION COLLAPSED, WHEEL JAMMED BACK INTO THE FIREWALL, TIRE GOUGED WHILE STILL IN MOTION. I BELIEVE THAT THE ALLOY SUSPENSION PARTS ARE TOO WEAK FOR SUCH A HEAVY HIGH POWERED VEHICLE AND THAT THERE ARE SO MANY SIMILAR FAILURES IT CAN NOT BE JUST THAT THE DAMAGE IS CAUSED BY THE COLLISION.
Mfg Campaign: 10884964
Recall Date: Jul 15, 2016
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
I AM NOT OWNER BUT AM FILING ON BEHALF OF CHINESE OWNER WHO HAD ACCIDENT IN MONTANA AT 2AM 7/09/2016. DRIVER NOT SURE WHAT CAUSED CAR TO VEER TO THE RIGHT OFF THE ROAD BUT FRONT RIGHT WHEEL IS OFF. SPEED WAS 56 TO 60 MPH MONTANA STATE POLICE RESPONDED. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/MY-FRIEND-MODEL-X-CRASH-BAD-ON-AP-YESTERDAY.73308/ I'M SHARING THIS INFORMATION BECAUSE THE RESPONSE FROM FELLOW TESLA OWNERS CAN BE BORDERLINE HOSTILE WHEN UNEXPLAINED INCIDENTS OCCUR AND MAY SUPPRESS REPORTING AS YOU CAN SEE BY VIEWING THE ABOVE THREAD.
Corrective Action:
I AM NOT OWNER BUT AM FILING ON BEHALF OF CHINESE OWNER WHO HAD ACCIDENT IN MONTANA AT 2AM 7/09/2016. DRIVER NOT SURE WHAT CAUSED CAR TO VEER TO THE RIGHT OFF THE ROAD BUT FRONT RIGHT WHEEL IS OFF. SPEED WAS 56 TO 60 MPH MONTANA STATE POLICE RESPONDED. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/MY-FRIEND-MODEL-X-CRASH-BAD-ON-AP-YESTERDAY.73308/ I'M SHARING THIS INFORMATION BECAUSE THE RESPONSE FROM FELLOW TESLA OWNERS CAN BE BORDERLINE HOSTILE WHEN UNEXPLAINED INCIDENTS OCCUR AND MAY SUPPRESS REPORTING AS YOU CAN SEE BY VIEWING THE ABOVE THREAD.
Additional Notes:
I AM NOT OWNER BUT AM FILING ON BEHALF OF CHINESE OWNER WHO HAD ACCIDENT IN MONTANA AT 2AM 7/09/2016. DRIVER NOT SURE WHAT CAUSED CAR TO VEER TO THE RIGHT OFF THE ROAD BUT FRONT RIGHT WHEEL IS OFF. SPEED WAS 56 TO 60 MPH MONTANA STATE POLICE RESPONDED. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/MY-FRIEND-MODEL-X-CRASH-BAD-ON-AP-YESTERDAY.73308/ I'M SHARING THIS INFORMATION BECAUSE THE RESPONSE FROM FELLOW TESLA OWNERS CAN BE BORDERLINE HOSTILE WHEN UNEXPLAINED INCIDENTS OCCUR AND MAY SUPPRESS REPORTING AS YOU CAN SEE BY VIEWING THE ABOVE THREAD.
Mfg Campaign: 10883978
Recall Date: Jul 11, 2016
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I AM NOT OWNER BUT AM FILING ON BEHALF OF CHINESE OWNER WHO HAD ACCIDENT IN MONTANA AT 2AM 7/09/2016. DRIVER NOT SURE WHAT CAUSED CAR TO VEER TO THE RIGHT OFF THE ROAD BUT FRONT RIGHT WHEEL IS OFF. SPEED WAS 56 TO 60 MPH MONTANA STATE POLICE RESPONDED. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/MY-FRIEND-MODEL-X-CRASH-BAD-ON-AP-YESTERDAY.73308/ I'M SHARING THIS INFORMATION BECAUSE THE RESPONSE FROM FELLOW TESLA OWNERS CAN BE BORDERLINE HOSTILE WHEN UNEXPLAINED INCIDENTS OCCUR AND MAY SUPPRESS REPORTING AS YOU CAN SEE BY VIEWING THE ABOVE THREAD.
Corrective Action:
I AM NOT OWNER BUT AM FILING ON BEHALF OF CHINESE OWNER WHO HAD ACCIDENT IN MONTANA AT 2AM 7/09/2016. DRIVER NOT SURE WHAT CAUSED CAR TO VEER TO THE RIGHT OFF THE ROAD BUT FRONT RIGHT WHEEL IS OFF. SPEED WAS 56 TO 60 MPH MONTANA STATE POLICE RESPONDED. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/MY-FRIEND-MODEL-X-CRASH-BAD-ON-AP-YESTERDAY.73308/ I'M SHARING THIS INFORMATION BECAUSE THE RESPONSE FROM FELLOW TESLA OWNERS CAN BE BORDERLINE HOSTILE WHEN UNEXPLAINED INCIDENTS OCCUR AND MAY SUPPRESS REPORTING AS YOU CAN SEE BY VIEWING THE ABOVE THREAD.
Additional Notes:
I AM NOT OWNER BUT AM FILING ON BEHALF OF CHINESE OWNER WHO HAD ACCIDENT IN MONTANA AT 2AM 7/09/2016. DRIVER NOT SURE WHAT CAUSED CAR TO VEER TO THE RIGHT OFF THE ROAD BUT FRONT RIGHT WHEEL IS OFF. SPEED WAS 56 TO 60 MPH MONTANA STATE POLICE RESPONDED. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/MY-FRIEND-MODEL-X-CRASH-BAD-ON-AP-YESTERDAY.73308/ I'M SHARING THIS INFORMATION BECAUSE THE RESPONSE FROM FELLOW TESLA OWNERS CAN BE BORDERLINE HOSTILE WHEN UNEXPLAINED INCIDENTS OCCUR AND MAY SUPPRESS REPORTING AS YOU CAN SEE BY VIEWING THE ABOVE THREAD.
Mfg Campaign: 10883978
Recall Date: Jul 11, 2016
Tesla, Inc.
Defect Description:
ENGINE
Potential Consequences:
ATTEMPTED TO MERGE ONTO A FREEWAY FROM A STOP SIGNED PARALLEL ENTRANCE. AFTER A VEHICLE IN THE FREEWAY LANE HAD JUST PASSED AND THERE WAS ADEQUATE SPACE BEFORE THE NEXT VEHICLE, I ATTEMPTED TO ACCELERATE RAPIDLY FROM THE FULL STOP. THE VEHICLE ACCELERATED FOR ONLY A VERY BRIEF PERIOD, ENOUGH TO GET IT INTO THE LANE AT MAYBE 10MPH BEFORE THE ACCELERATION CUT OUT COMPLETELY AND A VEHICLE COLLISION WARNING AND AUDIBLE ALERT APPEARED ON THE SCREEN IN FRONT OF THE DRIVER. THERE WAS NOT ACTUAL COLLISION THREAT PRESENT AND I TRIED PRESSING THE ACCELERATOR PEDAL REPEATEDLY TO AVOID BEING HIT IN THE REAR BY THE NEXT VEHICLE COMING FROM BEHIND AT FULL FREEWAY SPEED. THE VEHICLE BEHIND ME CHANGED LANES AND WENT AROUND ME TO AVOID AN ACCIDENT. AFTER A FEW SECONDS THE WARNING WENT AWAY AND I WAS ABLE TO ACCELERATE NORMALLY TO FREEWAY SPEED. THIS SAFETY FEATURE SEEMS EXTREMELY DANGEROUS FOR SEVERAL REASONS: * IT INCORRECTLY SENSES THAT A COLLISION WILL OCCUR WITH ACCELERATION IN SOME INSTANCES * IT DISABLES USER CONTROL OF THE VEHICLE (ACCELERATION) * IT DISABLES THAT CONTROL FOR AN EXTENDED PERIOD OF TIME EVEN AFTER THE FALSE THREAT IS NO LONGER DETECTED * IT ALLOWS SOME MOVEMENT BEFORE DISABLEMENT CREATING A SITUATION WHERE THE VEHICLE IS PUT IN HARM'S WAY WITHOUT ANY ABILITY TO SAFELY ACCELERATE AWAY FROM AN IMPENDING ACCIDENT. HAD THE VEHICLE NOT MOVED AT ALL, THERE WOULD HAVE BEEN INCONVENIENCE BUT NO RISK * THERE IS NO ABILITY IN THE CURRENT SOFTWARE TO DISABLE WHAT I BELIEVE TO BE UNSAFE FUNCTIONALITY INTENDED FOR SAFETY * THERE IS NO DOCUMENTATION TO INDICATE THAT THE CAR HAS THIS UNUSUAL FUNCTIONALITY I HAVE DISCUSSED THE ABOVE ISSUES WITH TESLA MOTORS SUPPORT AND THEY HAVE REVIEWED THE DATA LOGS FOR THE VEHICLE AND BELIEVE IT IS FUNCTIONING NORMALLY AND THAT THIS BEHAVIOR IS AS INTENDED BY DESIGN. MY INITIAL VEHICLE POSITION IS IN YELLOW IN THE IMAGE.
Corrective Action:
ATTEMPTED TO MERGE ONTO A FREEWAY FROM A STOP SIGNED PARALLEL ENTRANCE. AFTER A VEHICLE IN THE FREEWAY LANE HAD JUST PASSED AND THERE WAS ADEQUATE SPACE BEFORE THE NEXT VEHICLE, I ATTEMPTED TO ACCELERATE RAPIDLY FROM THE FULL STOP. THE VEHICLE ACCELERATED FOR ONLY A VERY BRIEF PERIOD, ENOUGH TO GET IT INTO THE LANE AT MAYBE 10MPH BEFORE THE ACCELERATION CUT OUT COMPLETELY AND A VEHICLE COLLISION WARNING AND AUDIBLE ALERT APPEARED ON THE SCREEN IN FRONT OF THE DRIVER. THERE WAS NOT ACTUAL COLLISION THREAT PRESENT AND I TRIED PRESSING THE ACCELERATOR PEDAL REPEATEDLY TO AVOID BEING HIT IN THE REAR BY THE NEXT VEHICLE COMING FROM BEHIND AT FULL FREEWAY SPEED. THE VEHICLE BEHIND ME CHANGED LANES AND WENT AROUND ME TO AVOID AN ACCIDENT. AFTER A FEW SECONDS THE WARNING WENT AWAY AND I WAS ABLE TO ACCELERATE NORMALLY TO FREEWAY SPEED. THIS SAFETY FEATURE SEEMS EXTREMELY DANGEROUS FOR SEVERAL REASONS: * IT INCORRECTLY SENSES THAT A COLLISION WILL OCCUR WITH ACCELERATION IN SOME INSTANCES * IT DISABLES USER CONTROL OF THE VEHICLE (ACCELERATION) * IT DISABLES THAT CONTROL FOR AN EXTENDED PERIOD OF TIME EVEN AFTER THE FALSE THREAT IS NO LONGER DETECTED * IT ALLOWS SOME MOVEMENT BEFORE DISABLEMENT CREATING A SITUATION WHERE THE VEHICLE IS PUT IN HARM'S WAY WITHOUT ANY ABILITY TO SAFELY ACCELERATE AWAY FROM AN IMPENDING ACCIDENT. HAD THE VEHICLE NOT MOVED AT ALL, THERE WOULD HAVE BEEN INCONVENIENCE BUT NO RISK * THERE IS NO ABILITY IN THE CURRENT SOFTWARE TO DISABLE WHAT I BELIEVE TO BE UNSAFE FUNCTIONALITY INTENDED FOR SAFETY * THERE IS NO DOCUMENTATION TO INDICATE THAT THE CAR HAS THIS UNUSUAL FUNCTIONALITY I HAVE DISCUSSED THE ABOVE ISSUES WITH TESLA MOTORS SUPPORT AND THEY HAVE REVIEWED THE DATA LOGS FOR THE VEHICLE AND BELIEVE IT IS FUNCTIONING NORMALLY AND THAT THIS BEHAVIOR IS AS INTENDED BY DESIGN. MY INITIAL VEHICLE POSITION IS IN YELLOW IN THE IMAGE.
Additional Notes:
ATTEMPTED TO MERGE ONTO A FREEWAY FROM A STOP SIGNED PARALLEL ENTRANCE. AFTER A VEHICLE IN THE FREEWAY LANE HAD JUST PASSED AND THERE WAS ADEQUATE SPACE BEFORE THE NEXT VEHICLE, I ATTEMPTED TO ACCELERATE RAPIDLY FROM THE FULL STOP. THE VEHICLE ACCELERATED FOR ONLY A VERY BRIEF PERIOD, ENOUGH TO GET IT INTO THE LANE AT MAYBE 10MPH BEFORE THE ACCELERATION CUT OUT COMPLETELY AND A VEHICLE COLLISION WARNING AND AUDIBLE ALERT APPEARED ON THE SCREEN IN FRONT OF THE DRIVER. THERE WAS NOT ACTUAL COLLISION THREAT PRESENT AND I TRIED PRESSING THE ACCELERATOR PEDAL REPEATEDLY TO AVOID BEING HIT IN THE REAR BY THE NEXT VEHICLE COMING FROM BEHIND AT FULL FREEWAY SPEED. THE VEHICLE BEHIND ME CHANGED LANES AND WENT AROUND ME TO AVOID AN ACCIDENT. AFTER A FEW SECONDS THE WARNING WENT AWAY AND I WAS ABLE TO ACCELERATE NORMALLY TO FREEWAY SPEED. THIS SAFETY FEATURE SEEMS EXTREMELY DANGEROUS FOR SEVERAL REASONS: * IT INCORRECTLY SENSES THAT A COLLISION WILL OCCUR WITH ACCELERATION IN SOME INSTANCES * IT DISABLES USER CONTROL OF THE VEHICLE (ACCELERATION) * IT DISABLES THAT CONTROL FOR AN EXTENDED PERIOD OF TIME EVEN AFTER THE FALSE THREAT IS NO LONGER DETECTED * IT ALLOWS SOME MOVEMENT BEFORE DISABLEMENT CREATING A SITUATION WHERE THE VEHICLE IS PUT IN HARM'S WAY WITHOUT ANY ABILITY TO SAFELY ACCELERATE AWAY FROM AN IMPENDING ACCIDENT. HAD THE VEHICLE NOT MOVED AT ALL, THERE WOULD HAVE BEEN INCONVENIENCE BUT NO RISK * THERE IS NO ABILITY IN THE CURRENT SOFTWARE TO DISABLE WHAT I BELIEVE TO BE UNSAFE FUNCTIONALITY INTENDED FOR SAFETY * THERE IS NO DOCUMENTATION TO INDICATE THAT THE CAR HAS THIS UNUSUAL FUNCTIONALITY I HAVE DISCUSSED THE ABOVE ISSUES WITH TESLA MOTORS SUPPORT AND THEY HAVE REVIEWED THE DATA LOGS FOR THE VEHICLE AND BELIEVE IT IS FUNCTIONING NORMALLY AND THAT THIS BEHAVIOR IS AS INTENDED BY DESIGN. MY INITIAL VEHICLE POSITION IS IN YELLOW IN THE IMAGE.
Mfg Campaign: 10882841
Recall Date: Jul 6, 2016
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
ATTEMPTED TO MERGE ONTO A FREEWAY FROM A STOP SIGNED PARALLEL ENTRANCE. AFTER A VEHICLE IN THE FREEWAY LANE HAD JUST PASSED AND THERE WAS ADEQUATE SPACE BEFORE THE NEXT VEHICLE, I ATTEMPTED TO ACCELERATE RAPIDLY FROM THE FULL STOP. THE VEHICLE ACCELERATED FOR ONLY A VERY BRIEF PERIOD, ENOUGH TO GET IT INTO THE LANE AT MAYBE 10MPH BEFORE THE ACCELERATION CUT OUT COMPLETELY AND A VEHICLE COLLISION WARNING AND AUDIBLE ALERT APPEARED ON THE SCREEN IN FRONT OF THE DRIVER. THERE WAS NOT ACTUAL COLLISION THREAT PRESENT AND I TRIED PRESSING THE ACCELERATOR PEDAL REPEATEDLY TO AVOID BEING HIT IN THE REAR BY THE NEXT VEHICLE COMING FROM BEHIND AT FULL FREEWAY SPEED. THE VEHICLE BEHIND ME CHANGED LANES AND WENT AROUND ME TO AVOID AN ACCIDENT. AFTER A FEW SECONDS THE WARNING WENT AWAY AND I WAS ABLE TO ACCELERATE NORMALLY TO FREEWAY SPEED. THIS SAFETY FEATURE SEEMS EXTREMELY DANGEROUS FOR SEVERAL REASONS: * IT INCORRECTLY SENSES THAT A COLLISION WILL OCCUR WITH ACCELERATION IN SOME INSTANCES * IT DISABLES USER CONTROL OF THE VEHICLE (ACCELERATION) * IT DISABLES THAT CONTROL FOR AN EXTENDED PERIOD OF TIME EVEN AFTER THE FALSE THREAT IS NO LONGER DETECTED * IT ALLOWS SOME MOVEMENT BEFORE DISABLEMENT CREATING A SITUATION WHERE THE VEHICLE IS PUT IN HARM'S WAY WITHOUT ANY ABILITY TO SAFELY ACCELERATE AWAY FROM AN IMPENDING ACCIDENT. HAD THE VEHICLE NOT MOVED AT ALL, THERE WOULD HAVE BEEN INCONVENIENCE BUT NO RISK * THERE IS NO ABILITY IN THE CURRENT SOFTWARE TO DISABLE WHAT I BELIEVE TO BE UNSAFE FUNCTIONALITY INTENDED FOR SAFETY * THERE IS NO DOCUMENTATION TO INDICATE THAT THE CAR HAS THIS UNUSUAL FUNCTIONALITY I HAVE DISCUSSED THE ABOVE ISSUES WITH TESLA MOTORS SUPPORT AND THEY HAVE REVIEWED THE DATA LOGS FOR THE VEHICLE AND BELIEVE IT IS FUNCTIONING NORMALLY AND THAT THIS BEHAVIOR IS AS INTENDED BY DESIGN. MY INITIAL VEHICLE POSITION IS IN YELLOW IN THE IMAGE.
Corrective Action:
ATTEMPTED TO MERGE ONTO A FREEWAY FROM A STOP SIGNED PARALLEL ENTRANCE. AFTER A VEHICLE IN THE FREEWAY LANE HAD JUST PASSED AND THERE WAS ADEQUATE SPACE BEFORE THE NEXT VEHICLE, I ATTEMPTED TO ACCELERATE RAPIDLY FROM THE FULL STOP. THE VEHICLE ACCELERATED FOR ONLY A VERY BRIEF PERIOD, ENOUGH TO GET IT INTO THE LANE AT MAYBE 10MPH BEFORE THE ACCELERATION CUT OUT COMPLETELY AND A VEHICLE COLLISION WARNING AND AUDIBLE ALERT APPEARED ON THE SCREEN IN FRONT OF THE DRIVER. THERE WAS NOT ACTUAL COLLISION THREAT PRESENT AND I TRIED PRESSING THE ACCELERATOR PEDAL REPEATEDLY TO AVOID BEING HIT IN THE REAR BY THE NEXT VEHICLE COMING FROM BEHIND AT FULL FREEWAY SPEED. THE VEHICLE BEHIND ME CHANGED LANES AND WENT AROUND ME TO AVOID AN ACCIDENT. AFTER A FEW SECONDS THE WARNING WENT AWAY AND I WAS ABLE TO ACCELERATE NORMALLY TO FREEWAY SPEED. THIS SAFETY FEATURE SEEMS EXTREMELY DANGEROUS FOR SEVERAL REASONS: * IT INCORRECTLY SENSES THAT A COLLISION WILL OCCUR WITH ACCELERATION IN SOME INSTANCES * IT DISABLES USER CONTROL OF THE VEHICLE (ACCELERATION) * IT DISABLES THAT CONTROL FOR AN EXTENDED PERIOD OF TIME EVEN AFTER THE FALSE THREAT IS NO LONGER DETECTED * IT ALLOWS SOME MOVEMENT BEFORE DISABLEMENT CREATING A SITUATION WHERE THE VEHICLE IS PUT IN HARM'S WAY WITHOUT ANY ABILITY TO SAFELY ACCELERATE AWAY FROM AN IMPENDING ACCIDENT. HAD THE VEHICLE NOT MOVED AT ALL, THERE WOULD HAVE BEEN INCONVENIENCE BUT NO RISK * THERE IS NO ABILITY IN THE CURRENT SOFTWARE TO DISABLE WHAT I BELIEVE TO BE UNSAFE FUNCTIONALITY INTENDED FOR SAFETY * THERE IS NO DOCUMENTATION TO INDICATE THAT THE CAR HAS THIS UNUSUAL FUNCTIONALITY I HAVE DISCUSSED THE ABOVE ISSUES WITH TESLA MOTORS SUPPORT AND THEY HAVE REVIEWED THE DATA LOGS FOR THE VEHICLE AND BELIEVE IT IS FUNCTIONING NORMALLY AND THAT THIS BEHAVIOR IS AS INTENDED BY DESIGN. MY INITIAL VEHICLE POSITION IS IN YELLOW IN THE IMAGE.
Additional Notes:
ATTEMPTED TO MERGE ONTO A FREEWAY FROM A STOP SIGNED PARALLEL ENTRANCE. AFTER A VEHICLE IN THE FREEWAY LANE HAD JUST PASSED AND THERE WAS ADEQUATE SPACE BEFORE THE NEXT VEHICLE, I ATTEMPTED TO ACCELERATE RAPIDLY FROM THE FULL STOP. THE VEHICLE ACCELERATED FOR ONLY A VERY BRIEF PERIOD, ENOUGH TO GET IT INTO THE LANE AT MAYBE 10MPH BEFORE THE ACCELERATION CUT OUT COMPLETELY AND A VEHICLE COLLISION WARNING AND AUDIBLE ALERT APPEARED ON THE SCREEN IN FRONT OF THE DRIVER. THERE WAS NOT ACTUAL COLLISION THREAT PRESENT AND I TRIED PRESSING THE ACCELERATOR PEDAL REPEATEDLY TO AVOID BEING HIT IN THE REAR BY THE NEXT VEHICLE COMING FROM BEHIND AT FULL FREEWAY SPEED. THE VEHICLE BEHIND ME CHANGED LANES AND WENT AROUND ME TO AVOID AN ACCIDENT. AFTER A FEW SECONDS THE WARNING WENT AWAY AND I WAS ABLE TO ACCELERATE NORMALLY TO FREEWAY SPEED. THIS SAFETY FEATURE SEEMS EXTREMELY DANGEROUS FOR SEVERAL REASONS: * IT INCORRECTLY SENSES THAT A COLLISION WILL OCCUR WITH ACCELERATION IN SOME INSTANCES * IT DISABLES USER CONTROL OF THE VEHICLE (ACCELERATION) * IT DISABLES THAT CONTROL FOR AN EXTENDED PERIOD OF TIME EVEN AFTER THE FALSE THREAT IS NO LONGER DETECTED * IT ALLOWS SOME MOVEMENT BEFORE DISABLEMENT CREATING A SITUATION WHERE THE VEHICLE IS PUT IN HARM'S WAY WITHOUT ANY ABILITY TO SAFELY ACCELERATE AWAY FROM AN IMPENDING ACCIDENT. HAD THE VEHICLE NOT MOVED AT ALL, THERE WOULD HAVE BEEN INCONVENIENCE BUT NO RISK * THERE IS NO ABILITY IN THE CURRENT SOFTWARE TO DISABLE WHAT I BELIEVE TO BE UNSAFE FUNCTIONALITY INTENDED FOR SAFETY * THERE IS NO DOCUMENTATION TO INDICATE THAT THE CAR HAS THIS UNUSUAL FUNCTIONALITY I HAVE DISCUSSED THE ABOVE ISSUES WITH TESLA MOTORS SUPPORT AND THEY HAVE REVIEWED THE DATA LOGS FOR THE VEHICLE AND BELIEVE IT IS FUNCTIONING NORMALLY AND THAT THIS BEHAVIOR IS AS INTENDED BY DESIGN. MY INITIAL VEHICLE POSITION IS IN YELLOW IN THE IMAGE.
Mfg Campaign: 10882841
Recall Date: Jul 6, 2016
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ATTEMPTED TO MERGE ONTO A FREEWAY FROM A STOP SIGNED PARALLEL ENTRANCE. AFTER A VEHICLE IN THE FREEWAY LANE HAD JUST PASSED AND THERE WAS ADEQUATE SPACE BEFORE THE NEXT VEHICLE, I ATTEMPTED TO ACCELERATE RAPIDLY FROM THE FULL STOP. THE VEHICLE ACCELERATED FOR ONLY A VERY BRIEF PERIOD, ENOUGH TO GET IT INTO THE LANE AT MAYBE 10MPH BEFORE THE ACCELERATION CUT OUT COMPLETELY AND A VEHICLE COLLISION WARNING AND AUDIBLE ALERT APPEARED ON THE SCREEN IN FRONT OF THE DRIVER. THERE WAS NOT ACTUAL COLLISION THREAT PRESENT AND I TRIED PRESSING THE ACCELERATOR PEDAL REPEATEDLY TO AVOID BEING HIT IN THE REAR BY THE NEXT VEHICLE COMING FROM BEHIND AT FULL FREEWAY SPEED. THE VEHICLE BEHIND ME CHANGED LANES AND WENT AROUND ME TO AVOID AN ACCIDENT. AFTER A FEW SECONDS THE WARNING WENT AWAY AND I WAS ABLE TO ACCELERATE NORMALLY TO FREEWAY SPEED. THIS SAFETY FEATURE SEEMS EXTREMELY DANGEROUS FOR SEVERAL REASONS: * IT INCORRECTLY SENSES THAT A COLLISION WILL OCCUR WITH ACCELERATION IN SOME INSTANCES * IT DISABLES USER CONTROL OF THE VEHICLE (ACCELERATION) * IT DISABLES THAT CONTROL FOR AN EXTENDED PERIOD OF TIME EVEN AFTER THE FALSE THREAT IS NO LONGER DETECTED * IT ALLOWS SOME MOVEMENT BEFORE DISABLEMENT CREATING A SITUATION WHERE THE VEHICLE IS PUT IN HARM'S WAY WITHOUT ANY ABILITY TO SAFELY ACCELERATE AWAY FROM AN IMPENDING ACCIDENT. HAD THE VEHICLE NOT MOVED AT ALL, THERE WOULD HAVE BEEN INCONVENIENCE BUT NO RISK * THERE IS NO ABILITY IN THE CURRENT SOFTWARE TO DISABLE WHAT I BELIEVE TO BE UNSAFE FUNCTIONALITY INTENDED FOR SAFETY * THERE IS NO DOCUMENTATION TO INDICATE THAT THE CAR HAS THIS UNUSUAL FUNCTIONALITY I HAVE DISCUSSED THE ABOVE ISSUES WITH TESLA MOTORS SUPPORT AND THEY HAVE REVIEWED THE DATA LOGS FOR THE VEHICLE AND BELIEVE IT IS FUNCTIONING NORMALLY AND THAT THIS BEHAVIOR IS AS INTENDED BY DESIGN. MY INITIAL VEHICLE POSITION IS IN YELLOW IN THE IMAGE.
Corrective Action:
ATTEMPTED TO MERGE ONTO A FREEWAY FROM A STOP SIGNED PARALLEL ENTRANCE. AFTER A VEHICLE IN THE FREEWAY LANE HAD JUST PASSED AND THERE WAS ADEQUATE SPACE BEFORE THE NEXT VEHICLE, I ATTEMPTED TO ACCELERATE RAPIDLY FROM THE FULL STOP. THE VEHICLE ACCELERATED FOR ONLY A VERY BRIEF PERIOD, ENOUGH TO GET IT INTO THE LANE AT MAYBE 10MPH BEFORE THE ACCELERATION CUT OUT COMPLETELY AND A VEHICLE COLLISION WARNING AND AUDIBLE ALERT APPEARED ON THE SCREEN IN FRONT OF THE DRIVER. THERE WAS NOT ACTUAL COLLISION THREAT PRESENT AND I TRIED PRESSING THE ACCELERATOR PEDAL REPEATEDLY TO AVOID BEING HIT IN THE REAR BY THE NEXT VEHICLE COMING FROM BEHIND AT FULL FREEWAY SPEED. THE VEHICLE BEHIND ME CHANGED LANES AND WENT AROUND ME TO AVOID AN ACCIDENT. AFTER A FEW SECONDS THE WARNING WENT AWAY AND I WAS ABLE TO ACCELERATE NORMALLY TO FREEWAY SPEED. THIS SAFETY FEATURE SEEMS EXTREMELY DANGEROUS FOR SEVERAL REASONS: * IT INCORRECTLY SENSES THAT A COLLISION WILL OCCUR WITH ACCELERATION IN SOME INSTANCES * IT DISABLES USER CONTROL OF THE VEHICLE (ACCELERATION) * IT DISABLES THAT CONTROL FOR AN EXTENDED PERIOD OF TIME EVEN AFTER THE FALSE THREAT IS NO LONGER DETECTED * IT ALLOWS SOME MOVEMENT BEFORE DISABLEMENT CREATING A SITUATION WHERE THE VEHICLE IS PUT IN HARM'S WAY WITHOUT ANY ABILITY TO SAFELY ACCELERATE AWAY FROM AN IMPENDING ACCIDENT. HAD THE VEHICLE NOT MOVED AT ALL, THERE WOULD HAVE BEEN INCONVENIENCE BUT NO RISK * THERE IS NO ABILITY IN THE CURRENT SOFTWARE TO DISABLE WHAT I BELIEVE TO BE UNSAFE FUNCTIONALITY INTENDED FOR SAFETY * THERE IS NO DOCUMENTATION TO INDICATE THAT THE CAR HAS THIS UNUSUAL FUNCTIONALITY I HAVE DISCUSSED THE ABOVE ISSUES WITH TESLA MOTORS SUPPORT AND THEY HAVE REVIEWED THE DATA LOGS FOR THE VEHICLE AND BELIEVE IT IS FUNCTIONING NORMALLY AND THAT THIS BEHAVIOR IS AS INTENDED BY DESIGN. MY INITIAL VEHICLE POSITION IS IN YELLOW IN THE IMAGE.
Additional Notes:
ATTEMPTED TO MERGE ONTO A FREEWAY FROM A STOP SIGNED PARALLEL ENTRANCE. AFTER A VEHICLE IN THE FREEWAY LANE HAD JUST PASSED AND THERE WAS ADEQUATE SPACE BEFORE THE NEXT VEHICLE, I ATTEMPTED TO ACCELERATE RAPIDLY FROM THE FULL STOP. THE VEHICLE ACCELERATED FOR ONLY A VERY BRIEF PERIOD, ENOUGH TO GET IT INTO THE LANE AT MAYBE 10MPH BEFORE THE ACCELERATION CUT OUT COMPLETELY AND A VEHICLE COLLISION WARNING AND AUDIBLE ALERT APPEARED ON THE SCREEN IN FRONT OF THE DRIVER. THERE WAS NOT ACTUAL COLLISION THREAT PRESENT AND I TRIED PRESSING THE ACCELERATOR PEDAL REPEATEDLY TO AVOID BEING HIT IN THE REAR BY THE NEXT VEHICLE COMING FROM BEHIND AT FULL FREEWAY SPEED. THE VEHICLE BEHIND ME CHANGED LANES AND WENT AROUND ME TO AVOID AN ACCIDENT. AFTER A FEW SECONDS THE WARNING WENT AWAY AND I WAS ABLE TO ACCELERATE NORMALLY TO FREEWAY SPEED. THIS SAFETY FEATURE SEEMS EXTREMELY DANGEROUS FOR SEVERAL REASONS: * IT INCORRECTLY SENSES THAT A COLLISION WILL OCCUR WITH ACCELERATION IN SOME INSTANCES * IT DISABLES USER CONTROL OF THE VEHICLE (ACCELERATION) * IT DISABLES THAT CONTROL FOR AN EXTENDED PERIOD OF TIME EVEN AFTER THE FALSE THREAT IS NO LONGER DETECTED * IT ALLOWS SOME MOVEMENT BEFORE DISABLEMENT CREATING A SITUATION WHERE THE VEHICLE IS PUT IN HARM'S WAY WITHOUT ANY ABILITY TO SAFELY ACCELERATE AWAY FROM AN IMPENDING ACCIDENT. HAD THE VEHICLE NOT MOVED AT ALL, THERE WOULD HAVE BEEN INCONVENIENCE BUT NO RISK * THERE IS NO ABILITY IN THE CURRENT SOFTWARE TO DISABLE WHAT I BELIEVE TO BE UNSAFE FUNCTIONALITY INTENDED FOR SAFETY * THERE IS NO DOCUMENTATION TO INDICATE THAT THE CAR HAS THIS UNUSUAL FUNCTIONALITY I HAVE DISCUSSED THE ABOVE ISSUES WITH TESLA MOTORS SUPPORT AND THEY HAVE REVIEWED THE DATA LOGS FOR THE VEHICLE AND BELIEVE IT IS FUNCTIONING NORMALLY AND THAT THIS BEHAVIOR IS AS INTENDED BY DESIGN. MY INITIAL VEHICLE POSITION IS IN YELLOW IN THE IMAGE.
Mfg Campaign: 10882841
Recall Date: Jul 6, 2016
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
HERE ARE TWO MODEL X CARS AT A REPAIR SHOP. SEE ATTACHED PHOTOGRAPH. THEY BOTH HAVE FRONT SUSPENSION DAMAGE. THE BLACK CAR IN THE FOREGROUND HAS THE FRONT WHEEL SLICED IN HALF. THIS CAN ONLY BE THE RESULT OF A BROKEN SUSPENSION COMPONENT. ELON MUSK HAS TWEETED THAT THE NHTSA HAS CLEARED TESLA OF ANY PROBLEMS HE HAS ALSO BRANDED MY COMPLAINTS AS FRAUDULENT. THIS IS ABOUT AS SERIOUS AS IT CAN GET. PLEASE INVESTIGATE THIS.
Corrective Action:
HERE ARE TWO MODEL X CARS AT A REPAIR SHOP. SEE ATTACHED PHOTOGRAPH. THEY BOTH HAVE FRONT SUSPENSION DAMAGE. THE BLACK CAR IN THE FOREGROUND HAS THE FRONT WHEEL SLICED IN HALF. THIS CAN ONLY BE THE RESULT OF A BROKEN SUSPENSION COMPONENT. ELON MUSK HAS TWEETED THAT THE NHTSA HAS CLEARED TESLA OF ANY PROBLEMS HE HAS ALSO BRANDED MY COMPLAINTS AS FRAUDULENT. THIS IS ABOUT AS SERIOUS AS IT CAN GET. PLEASE INVESTIGATE THIS.
Additional Notes:
HERE ARE TWO MODEL X CARS AT A REPAIR SHOP. SEE ATTACHED PHOTOGRAPH. THEY BOTH HAVE FRONT SUSPENSION DAMAGE. THE BLACK CAR IN THE FOREGROUND HAS THE FRONT WHEEL SLICED IN HALF. THIS CAN ONLY BE THE RESULT OF A BROKEN SUSPENSION COMPONENT. ELON MUSK HAS TWEETED THAT THE NHTSA HAS CLEARED TESLA OF ANY PROBLEMS HE HAS ALSO BRANDED MY COMPLAINTS AS FRAUDULENT. THIS IS ABOUT AS SERIOUS AS IT CAN GET. PLEASE INVESTIGATE THIS.
Mfg Campaign: 10874060
Recall Date: Jun 13, 2016
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
OUR 5 DAY OLD TESLA X WHILE ENTERING A PARKING STALL SUDDENLY AND UNEXPECTEDLY ACCELERATED AT HIGH SPEED ON ITS OWN CLIMBING OVER GRASS AND AND CRASHED INTO A BUILDING. THE AIRBAGS DEPLOYED AND MY WIFE'S ARMS HAVE BURN MARKS AS A CONSEQUENCE.
Corrective Action:
OUR 5 DAY OLD TESLA X WHILE ENTERING A PARKING STALL SUDDENLY AND UNEXPECTEDLY ACCELERATED AT HIGH SPEED ON ITS OWN CLIMBING OVER GRASS AND AND CRASHED INTO A BUILDING. THE AIRBAGS DEPLOYED AND MY WIFE'S ARMS HAVE BURN MARKS AS A CONSEQUENCE.
Additional Notes:
OUR 5 DAY OLD TESLA X WHILE ENTERING A PARKING STALL SUDDENLY AND UNEXPECTEDLY ACCELERATED AT HIGH SPEED ON ITS OWN CLIMBING OVER GRASS AND AND CRASHED INTO A BUILDING. THE AIRBAGS DEPLOYED AND MY WIFE'S ARMS HAVE BURN MARKS AS A CONSEQUENCE.
Mfg Campaign: 10873117
Recall Date: Jun 7, 2016
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
OUR 5 DAY OLD TESLA X WHILE ENTERING A PARKING STALL SUDDENLY AND UNEXPECTEDLY ACCELERATED AT HIGH SPEED ON ITS OWN CLIMBING OVER GRASS AND AND CRASHED INTO A BUILDING. THE AIRBAGS DEPLOYED AND MY WIFE'S ARMS HAVE BURN MARKS AS A CONSEQUENCE.
Corrective Action:
OUR 5 DAY OLD TESLA X WHILE ENTERING A PARKING STALL SUDDENLY AND UNEXPECTEDLY ACCELERATED AT HIGH SPEED ON ITS OWN CLIMBING OVER GRASS AND AND CRASHED INTO A BUILDING. THE AIRBAGS DEPLOYED AND MY WIFE'S ARMS HAVE BURN MARKS AS A CONSEQUENCE.
Additional Notes:
OUR 5 DAY OLD TESLA X WHILE ENTERING A PARKING STALL SUDDENLY AND UNEXPECTEDLY ACCELERATED AT HIGH SPEED ON ITS OWN CLIMBING OVER GRASS AND AND CRASHED INTO A BUILDING. THE AIRBAGS DEPLOYED AND MY WIFE'S ARMS HAVE BURN MARKS AS A CONSEQUENCE.
Mfg Campaign: 10873117
Recall Date: Jun 7, 2016
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
OUR 5 DAY OLD TESLA X WHILE ENTERING A PARKING STALL SUDDENLY AND UNEXPECTEDLY ACCELERATED AT HIGH SPEED ON ITS OWN CLIMBING OVER GRASS AND AND CRASHED INTO A BUILDING. THE AIRBAGS DEPLOYED AND MY WIFE'S ARMS HAVE BURN MARKS AS A CONSEQUENCE.
Corrective Action:
OUR 5 DAY OLD TESLA X WHILE ENTERING A PARKING STALL SUDDENLY AND UNEXPECTEDLY ACCELERATED AT HIGH SPEED ON ITS OWN CLIMBING OVER GRASS AND AND CRASHED INTO A BUILDING. THE AIRBAGS DEPLOYED AND MY WIFE'S ARMS HAVE BURN MARKS AS A CONSEQUENCE.
Additional Notes:
OUR 5 DAY OLD TESLA X WHILE ENTERING A PARKING STALL SUDDENLY AND UNEXPECTEDLY ACCELERATED AT HIGH SPEED ON ITS OWN CLIMBING OVER GRASS AND AND CRASHED INTO A BUILDING. THE AIRBAGS DEPLOYED AND MY WIFE'S ARMS HAVE BURN MARKS AS A CONSEQUENCE.
Mfg Campaign: 10873117
Recall Date: Jun 7, 2016
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD SUFFERS FROM A "DOUBLE VISION" PROBLEM THAT IS NOTICEABLY PRONOUNCED AT NIGHT TIME WITH ONCOMING HEADLIGHTS, STREETLIGHTS, ETC. SEEMS TO BE A COMMONLY REPORTED ITEM IN ONLINE DISCUSSION FORUMS, AND MAY POSE A SAFETY PROBLEM WHEN DRIVING AT NIGHT BY CAUSING DRIVER CONFUSION.
Corrective Action:
WINDSHIELD SUFFERS FROM A "DOUBLE VISION" PROBLEM THAT IS NOTICEABLY PRONOUNCED AT NIGHT TIME WITH ONCOMING HEADLIGHTS, STREETLIGHTS, ETC. SEEMS TO BE A COMMONLY REPORTED ITEM IN ONLINE DISCUSSION FORUMS, AND MAY POSE A SAFETY PROBLEM WHEN DRIVING AT NIGHT BY CAUSING DRIVER CONFUSION.
Additional Notes:
WINDSHIELD SUFFERS FROM A "DOUBLE VISION" PROBLEM THAT IS NOTICEABLY PRONOUNCED AT NIGHT TIME WITH ONCOMING HEADLIGHTS, STREETLIGHTS, ETC. SEEMS TO BE A COMMONLY REPORTED ITEM IN ONLINE DISCUSSION FORUMS, AND MAY POSE A SAFETY PROBLEM WHEN DRIVING AT NIGHT BY CAUSING DRIVER CONFUSION.
Mfg Campaign: 10872285
Recall Date: Jun 3, 2016
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE RIGHT REAR DOOR (KNOWN AS "FALCON WING DOORS") CAME OUT OF ALIGNMENT AND BEGAN TO IMPACT THE BODY OF THE CAR. NOT ONLY DID THIS POSE A RISK FOR BREAKING THE GLASS ON THE DOOR WHILE IT DRAGS AGAINST THE BODY OF THE VEHICLE, BUT THERE APPEARS TO BE NO "PINCH DETECTION" IN THIS SCENARIO AS THE DOOR CONTINUED TO CLOSE WHILE GRINDING THE GLASS AGAINST THE DOOR JAMB. IF A HAND OR OTHER BODY PART WHERE TO GET CAUGHT, THIS MECHANISM WOULD CLEARLY SEVER IT UNDER THE FORCE OF THE MOTORS DRIVING THE HEAVY DOOR. IT IS A MUCH HIGHER RISK DESIGN THAN A REGULAR DOOR DUE TO THE HIGH FORCES INVOLVED GIVEN THE LACK OF A PROPER PINCH DETECTION MECHANISM.
Corrective Action:
THE RIGHT REAR DOOR (KNOWN AS "FALCON WING DOORS") CAME OUT OF ALIGNMENT AND BEGAN TO IMPACT THE BODY OF THE CAR. NOT ONLY DID THIS POSE A RISK FOR BREAKING THE GLASS ON THE DOOR WHILE IT DRAGS AGAINST THE BODY OF THE VEHICLE, BUT THERE APPEARS TO BE NO "PINCH DETECTION" IN THIS SCENARIO AS THE DOOR CONTINUED TO CLOSE WHILE GRINDING THE GLASS AGAINST THE DOOR JAMB. IF A HAND OR OTHER BODY PART WHERE TO GET CAUGHT, THIS MECHANISM WOULD CLEARLY SEVER IT UNDER THE FORCE OF THE MOTORS DRIVING THE HEAVY DOOR. IT IS A MUCH HIGHER RISK DESIGN THAN A REGULAR DOOR DUE TO THE HIGH FORCES INVOLVED GIVEN THE LACK OF A PROPER PINCH DETECTION MECHANISM.
Additional Notes:
THE RIGHT REAR DOOR (KNOWN AS "FALCON WING DOORS") CAME OUT OF ALIGNMENT AND BEGAN TO IMPACT THE BODY OF THE CAR. NOT ONLY DID THIS POSE A RISK FOR BREAKING THE GLASS ON THE DOOR WHILE IT DRAGS AGAINST THE BODY OF THE VEHICLE, BUT THERE APPEARS TO BE NO "PINCH DETECTION" IN THIS SCENARIO AS THE DOOR CONTINUED TO CLOSE WHILE GRINDING THE GLASS AGAINST THE DOOR JAMB. IF A HAND OR OTHER BODY PART WHERE TO GET CAUGHT, THIS MECHANISM WOULD CLEARLY SEVER IT UNDER THE FORCE OF THE MOTORS DRIVING THE HEAVY DOOR. IT IS A MUCH HIGHER RISK DESIGN THAN A REGULAR DOOR DUE TO THE HIGH FORCES INVOLVED GIVEN THE LACK OF A PROPER PINCH DETECTION MECHANISM.
Mfg Campaign: 10872286
Recall Date: Jun 3, 2016
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
HERE IS A MODEL X IN THE SALVAGE YARD. IT IS ALMOST BRAND NEW BUT THE FRONT SUSPENSION HAS FALLEN APART. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=22034238&ROWID=36&PAGESOURCE=VEHICLERESULTS# THE CLOSE UP PHOTOGRAPH REVEALS A LOWER SUSPENSION BALL JOINT THAT HAS FALLEN APART. THERE IS NO COLLISION DAMAGE THAT COULD ACCOUNT FOR THIS. PLEASE INVESTIGATE THIS MATTER URGENTLY. YOU HAVE OVER 20 REPORTS FILED FOR MODEL S SUSPENSION FAILURES AND NOW WITH A MERE HANDFUL OF THE MODEL X ON THE ROAD THE SAME FAILURE HAS HAPPENED AGAIN. THIS CAR IS UNSAFE AT ANY SPEED.
Corrective Action:
HERE IS A MODEL X IN THE SALVAGE YARD. IT IS ALMOST BRAND NEW BUT THE FRONT SUSPENSION HAS FALLEN APART. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=22034238&ROWID=36&PAGESOURCE=VEHICLERESULTS# THE CLOSE UP PHOTOGRAPH REVEALS A LOWER SUSPENSION BALL JOINT THAT HAS FALLEN APART. THERE IS NO COLLISION DAMAGE THAT COULD ACCOUNT FOR THIS. PLEASE INVESTIGATE THIS MATTER URGENTLY. YOU HAVE OVER 20 REPORTS FILED FOR MODEL S SUSPENSION FAILURES AND NOW WITH A MERE HANDFUL OF THE MODEL X ON THE ROAD THE SAME FAILURE HAS HAPPENED AGAIN. THIS CAR IS UNSAFE AT ANY SPEED.
Additional Notes:
HERE IS A MODEL X IN THE SALVAGE YARD. IT IS ALMOST BRAND NEW BUT THE FRONT SUSPENSION HAS FALLEN APART. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=22034238&ROWID=36&PAGESOURCE=VEHICLERESULTS# THE CLOSE UP PHOTOGRAPH REVEALS A LOWER SUSPENSION BALL JOINT THAT HAS FALLEN APART. THERE IS NO COLLISION DAMAGE THAT COULD ACCOUNT FOR THIS. PLEASE INVESTIGATE THIS MATTER URGENTLY. YOU HAVE OVER 20 REPORTS FILED FOR MODEL S SUSPENSION FAILURES AND NOW WITH A MERE HANDFUL OF THE MODEL X ON THE ROAD THE SAME FAILURE HAS HAPPENED AGAIN. THIS CAR IS UNSAFE AT ANY SPEED.
Mfg Campaign: 10864703
Recall Date: May 13, 2016
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THIS IS A COMPLAINT IN THE INTEREST OF PUBLIC SAFETY. HERE IS ANOTHER DEFECT IN THE TESLA MODEL X WHICH SEEMS TO INDICATE A FAILURE TO PROPERLY TEST THE VEHICLE BEFORE IT IS RELEASED TO THE PUBLIC. THE VIN IS A MADE UP ONE TO SATISFY YOUR WEB-SITE. THERE IS A THREAD RUNNING ON TESLA FORUM COMPLAINING OF DOUBLE OR TRIPLE VISION EFFECTS CAUSED BY THE WINDSCREEN. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/DOUBLE-VISION-AT-NIGHT-THROUGH-WINDSHIELD.60997/PAGE-2 SAMPLE: (EDITED FOR BREVITY) I AM SURPRISED THAT TESLA IS ORDERING YOU A NEW WINDSHIELD. I KIND OF EXPECTED THAT THIS IS A PROBLEM WITH ALL THE WINDSHIELDS. ONCE YOU NOTICE THE BRIGHT DOTS FLOATING ABOVE SUN REFLECTIONS ON CARS, IT IS PRETTY DISTRACTING. (EVEN MORE DISTRACTING, MY POLAROID SUNGLASSES MAKE THE REFRACTED IMAGES BRIGHT GREEN). I WEAR POLAROID SUNGLASSES TO FIX A DIFFERENT DESIGN PROBLEM ON THE X, NAMELY THAT THE REFLECTION IN THE WINDSHIELD CREATES A HORIZONTAL LINE RIGHT ACROSS THE CENTER OF MY VISION. I AM SURPRISED THIS SUBTLE DESIGN PROBLEM WAS NOT NOTICED. ELEXTRONS, YESTERDAY AT 8:13 AM I NOTICED THIS ANNOYING DOUBLE IMAGE PROBLEM (ACTUALLY TRIPLE IMAGE IF LIGHT SOURCE IS BRIGHT ENOUGH). I SEE IT DURING THE DAY ON VERY BRIGHT SPECULAR HIGHLIGHT REFLECTIONS OF THE SUN. THIS IS ON A MODEL X DELIVERED LATE IN MARCH. I GOOGLED THE PROBLEM AND FOUND THIS THREAD. I FIRST NOTICED THE ISSUE WHEN LOOKING AT A BUNCH OF CARS STOPPED AT A STOPLIGHT FAR AHEAD OF ME, BUT IT WAS IN BRIGHT SUNSHINE AND THE BACKS OF THE CARS WERE GLINTING. THIS CAUSED VERY BRIGHT, SHARP GREEN DOTS FLOATING ABOVE THE CARS AT ABOUT THE PERCEIVED HEIGHT OF THE STOP LIGHTS. IT LOOKED LIKE THERE WERE MORE GREEN LIGHTS ON THE STOP LIGHTS THAN THERE SHOULD HAVE BEEN AND THAT WAS WHAT CAUGHT MY ATTENTION. NOTE; NOT JUST DOUBLE VISION, GREEN/RED COLOR SHIFT ALSO
Corrective Action:
THIS IS A COMPLAINT IN THE INTEREST OF PUBLIC SAFETY. HERE IS ANOTHER DEFECT IN THE TESLA MODEL X WHICH SEEMS TO INDICATE A FAILURE TO PROPERLY TEST THE VEHICLE BEFORE IT IS RELEASED TO THE PUBLIC. THE VIN IS A MADE UP ONE TO SATISFY YOUR WEB-SITE. THERE IS A THREAD RUNNING ON TESLA FORUM COMPLAINING OF DOUBLE OR TRIPLE VISION EFFECTS CAUSED BY THE WINDSCREEN. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/DOUBLE-VISION-AT-NIGHT-THROUGH-WINDSHIELD.60997/PAGE-2 SAMPLE: (EDITED FOR BREVITY) I AM SURPRISED THAT TESLA IS ORDERING YOU A NEW WINDSHIELD. I KIND OF EXPECTED THAT THIS IS A PROBLEM WITH ALL THE WINDSHIELDS. ONCE YOU NOTICE THE BRIGHT DOTS FLOATING ABOVE SUN REFLECTIONS ON CARS, IT IS PRETTY DISTRACTING. (EVEN MORE DISTRACTING, MY POLAROID SUNGLASSES MAKE THE REFRACTED IMAGES BRIGHT GREEN). I WEAR POLAROID SUNGLASSES TO FIX A DIFFERENT DESIGN PROBLEM ON THE X, NAMELY THAT THE REFLECTION IN THE WINDSHIELD CREATES A HORIZONTAL LINE RIGHT ACROSS THE CENTER OF MY VISION. I AM SURPRISED THIS SUBTLE DESIGN PROBLEM WAS NOT NOTICED. ELEXTRONS, YESTERDAY AT 8:13 AM I NOTICED THIS ANNOYING DOUBLE IMAGE PROBLEM (ACTUALLY TRIPLE IMAGE IF LIGHT SOURCE IS BRIGHT ENOUGH). I SEE IT DURING THE DAY ON VERY BRIGHT SPECULAR HIGHLIGHT REFLECTIONS OF THE SUN. THIS IS ON A MODEL X DELIVERED LATE IN MARCH. I GOOGLED THE PROBLEM AND FOUND THIS THREAD. I FIRST NOTICED THE ISSUE WHEN LOOKING AT A BUNCH OF CARS STOPPED AT A STOPLIGHT FAR AHEAD OF ME, BUT IT WAS IN BRIGHT SUNSHINE AND THE BACKS OF THE CARS WERE GLINTING. THIS CAUSED VERY BRIGHT, SHARP GREEN DOTS FLOATING ABOVE THE CARS AT ABOUT THE PERCEIVED HEIGHT OF THE STOP LIGHTS. IT LOOKED LIKE THERE WERE MORE GREEN LIGHTS ON THE STOP LIGHTS THAN THERE SHOULD HAVE BEEN AND THAT WAS WHAT CAUGHT MY ATTENTION. NOTE; NOT JUST DOUBLE VISION, GREEN/RED COLOR SHIFT ALSO
Additional Notes:
THIS IS A COMPLAINT IN THE INTEREST OF PUBLIC SAFETY. HERE IS ANOTHER DEFECT IN THE TESLA MODEL X WHICH SEEMS TO INDICATE A FAILURE TO PROPERLY TEST THE VEHICLE BEFORE IT IS RELEASED TO THE PUBLIC. THE VIN IS A MADE UP ONE TO SATISFY YOUR WEB-SITE. THERE IS A THREAD RUNNING ON TESLA FORUM COMPLAINING OF DOUBLE OR TRIPLE VISION EFFECTS CAUSED BY THE WINDSCREEN. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/DOUBLE-VISION-AT-NIGHT-THROUGH-WINDSHIELD.60997/PAGE-2 SAMPLE: (EDITED FOR BREVITY) I AM SURPRISED THAT TESLA IS ORDERING YOU A NEW WINDSHIELD. I KIND OF EXPECTED THAT THIS IS A PROBLEM WITH ALL THE WINDSHIELDS. ONCE YOU NOTICE THE BRIGHT DOTS FLOATING ABOVE SUN REFLECTIONS ON CARS, IT IS PRETTY DISTRACTING. (EVEN MORE DISTRACTING, MY POLAROID SUNGLASSES MAKE THE REFRACTED IMAGES BRIGHT GREEN). I WEAR POLAROID SUNGLASSES TO FIX A DIFFERENT DESIGN PROBLEM ON THE X, NAMELY THAT THE REFLECTION IN THE WINDSHIELD CREATES A HORIZONTAL LINE RIGHT ACROSS THE CENTER OF MY VISION. I AM SURPRISED THIS SUBTLE DESIGN PROBLEM WAS NOT NOTICED. ELEXTRONS, YESTERDAY AT 8:13 AM I NOTICED THIS ANNOYING DOUBLE IMAGE PROBLEM (ACTUALLY TRIPLE IMAGE IF LIGHT SOURCE IS BRIGHT ENOUGH). I SEE IT DURING THE DAY ON VERY BRIGHT SPECULAR HIGHLIGHT REFLECTIONS OF THE SUN. THIS IS ON A MODEL X DELIVERED LATE IN MARCH. I GOOGLED THE PROBLEM AND FOUND THIS THREAD. I FIRST NOTICED THE ISSUE WHEN LOOKING AT A BUNCH OF CARS STOPPED AT A STOPLIGHT FAR AHEAD OF ME, BUT IT WAS IN BRIGHT SUNSHINE AND THE BACKS OF THE CARS WERE GLINTING. THIS CAUSED VERY BRIGHT, SHARP GREEN DOTS FLOATING ABOVE THE CARS AT ABOUT THE PERCEIVED HEIGHT OF THE STOP LIGHTS. IT LOOKED LIKE THERE WERE MORE GREEN LIGHTS ON THE STOP LIGHTS THAN THERE SHOULD HAVE BEEN AND THAT WAS WHAT CAUGHT MY ATTENTION. NOTE; NOT JUST DOUBLE VISION, GREEN/RED COLOR SHIFT ALSO
Mfg Campaign: 10853937
Recall Date: Apr 7, 2016
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THIS IS A COMPLAINT MADE IN THE INTEREST OF PUBLIC SAFETY. THE VIN IS A RANDOM NUMBER AND NOT THE ACTUAL VEHICLE INVOLVED. THERE ARE MANY REPORTS OF PROBLEMS WITH THE FRONT DOORS AND FALCON DOORS FAILING TO OPEN OR CLOSE CORRECTLY. HERE IS A REPORT FROM AN OWNER WHOSE FALCON DOORS OPENED INADVERTENTLY WHILST THE CAR WAS IN MOTION (EXITING HIS GARAGE) CAUSING MAJOR DAMAGE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/FALCON-WINGS-OPEN-FROM-KEY-FOB-SIGNAL-WHILE-DRIVING.67429/ "HOW IT HAPPENED - THE SHORT VERSION ON THE SECOND DAY OF OWNING MY TESLA X, I WAS ATTEMPTING TO PULL IT OUT OF MY GARAGE FOR THE FIRST TIME EVER. I ENTERED MY TESLA X THROUGH THE DRIVER'S DOOR, SAT DOWN AND CLOSED THE DOOR, PULLED THE CAR INTO DRIVE AND BEGAN TO ROLL FORWARD. AS I MOVED FORWARD ABOUT 3-5 FEET ON TO THE DRIVEWAY I HEARD A CRUNCHING OF GLASS. I STOPPED AND BACKED UP A FEW FEW FEET, GOT OUT AND SAW THAT THE DRIVER'S SIDE FALCON WING DOOR HAD ATTEMPTED TO OPEN JUST AS I HAD TRIED TO ROLL THROUGH THE NARROW GARAGE DOOR OPENING. THE DOOR HAD CAUGHT THE GARAGE DOOR FRAME AND IT WAS BROKEN AND BENT. YOUR DATA LOGS REPORT THAT THE SIGNAL THAT INSTRUCTED THAT DOOR TO OPEN AT THE MOMENT CAME FROM THE KEY FOB. THAT KEY FOB WAS IN MY FRONT LEFT POCKET AND CAN ONLY HAVE BEEN ACTIVATED INADVERTENTLY BY SOMEHOW BEING PINCHED IN MY POCKET AS I BENT TO SIT IN THE DRIVER'S SEAT. THE WHOLE INCIDENT FROM BEGINNING TO END WAS JUST SEVERAL SECONDS. " MY CONCERN IS THAT TESLA IS PUSHING OUT THE MODEL X IN ORDER TO MEET FINANCIAL DEADLINES WITHOUT CONCERN FOR PUBLIC SAFETY. IT SEEMS THAT THE AUTOMATIC DOORS HAVE FAULTY LATCHES AND/OR CAN SPRING OPEN AT THE WHIM OF A SOFTWARE UPGRADE. I BELIEVE THAT TESLA IS ENJOYING FAR TOO MUCH BENEFIT OF THE DOUBT IN REGARD TO SAFETY BECAUSE IT IS PERCEIVED AS A GREEN ENVIRO-FRIENDLY START UP COMPANY.
Corrective Action:
THIS IS A COMPLAINT MADE IN THE INTEREST OF PUBLIC SAFETY. THE VIN IS A RANDOM NUMBER AND NOT THE ACTUAL VEHICLE INVOLVED. THERE ARE MANY REPORTS OF PROBLEMS WITH THE FRONT DOORS AND FALCON DOORS FAILING TO OPEN OR CLOSE CORRECTLY. HERE IS A REPORT FROM AN OWNER WHOSE FALCON DOORS OPENED INADVERTENTLY WHILST THE CAR WAS IN MOTION (EXITING HIS GARAGE) CAUSING MAJOR DAMAGE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/FALCON-WINGS-OPEN-FROM-KEY-FOB-SIGNAL-WHILE-DRIVING.67429/ "HOW IT HAPPENED - THE SHORT VERSION ON THE SECOND DAY OF OWNING MY TESLA X, I WAS ATTEMPTING TO PULL IT OUT OF MY GARAGE FOR THE FIRST TIME EVER. I ENTERED MY TESLA X THROUGH THE DRIVER'S DOOR, SAT DOWN AND CLOSED THE DOOR, PULLED THE CAR INTO DRIVE AND BEGAN TO ROLL FORWARD. AS I MOVED FORWARD ABOUT 3-5 FEET ON TO THE DRIVEWAY I HEARD A CRUNCHING OF GLASS. I STOPPED AND BACKED UP A FEW FEW FEET, GOT OUT AND SAW THAT THE DRIVER'S SIDE FALCON WING DOOR HAD ATTEMPTED TO OPEN JUST AS I HAD TRIED TO ROLL THROUGH THE NARROW GARAGE DOOR OPENING. THE DOOR HAD CAUGHT THE GARAGE DOOR FRAME AND IT WAS BROKEN AND BENT. YOUR DATA LOGS REPORT THAT THE SIGNAL THAT INSTRUCTED THAT DOOR TO OPEN AT THE MOMENT CAME FROM THE KEY FOB. THAT KEY FOB WAS IN MY FRONT LEFT POCKET AND CAN ONLY HAVE BEEN ACTIVATED INADVERTENTLY BY SOMEHOW BEING PINCHED IN MY POCKET AS I BENT TO SIT IN THE DRIVER'S SEAT. THE WHOLE INCIDENT FROM BEGINNING TO END WAS JUST SEVERAL SECONDS. " MY CONCERN IS THAT TESLA IS PUSHING OUT THE MODEL X IN ORDER TO MEET FINANCIAL DEADLINES WITHOUT CONCERN FOR PUBLIC SAFETY. IT SEEMS THAT THE AUTOMATIC DOORS HAVE FAULTY LATCHES AND/OR CAN SPRING OPEN AT THE WHIM OF A SOFTWARE UPGRADE. I BELIEVE THAT TESLA IS ENJOYING FAR TOO MUCH BENEFIT OF THE DOUBT IN REGARD TO SAFETY BECAUSE IT IS PERCEIVED AS A GREEN ENVIRO-FRIENDLY START UP COMPANY.
Additional Notes:
THIS IS A COMPLAINT MADE IN THE INTEREST OF PUBLIC SAFETY. THE VIN IS A RANDOM NUMBER AND NOT THE ACTUAL VEHICLE INVOLVED. THERE ARE MANY REPORTS OF PROBLEMS WITH THE FRONT DOORS AND FALCON DOORS FAILING TO OPEN OR CLOSE CORRECTLY. HERE IS A REPORT FROM AN OWNER WHOSE FALCON DOORS OPENED INADVERTENTLY WHILST THE CAR WAS IN MOTION (EXITING HIS GARAGE) CAUSING MAJOR DAMAGE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/FALCON-WINGS-OPEN-FROM-KEY-FOB-SIGNAL-WHILE-DRIVING.67429/ "HOW IT HAPPENED - THE SHORT VERSION ON THE SECOND DAY OF OWNING MY TESLA X, I WAS ATTEMPTING TO PULL IT OUT OF MY GARAGE FOR THE FIRST TIME EVER. I ENTERED MY TESLA X THROUGH THE DRIVER'S DOOR, SAT DOWN AND CLOSED THE DOOR, PULLED THE CAR INTO DRIVE AND BEGAN TO ROLL FORWARD. AS I MOVED FORWARD ABOUT 3-5 FEET ON TO THE DRIVEWAY I HEARD A CRUNCHING OF GLASS. I STOPPED AND BACKED UP A FEW FEW FEET, GOT OUT AND SAW THAT THE DRIVER'S SIDE FALCON WING DOOR HAD ATTEMPTED TO OPEN JUST AS I HAD TRIED TO ROLL THROUGH THE NARROW GARAGE DOOR OPENING. THE DOOR HAD CAUGHT THE GARAGE DOOR FRAME AND IT WAS BROKEN AND BENT. YOUR DATA LOGS REPORT THAT THE SIGNAL THAT INSTRUCTED THAT DOOR TO OPEN AT THE MOMENT CAME FROM THE KEY FOB. THAT KEY FOB WAS IN MY FRONT LEFT POCKET AND CAN ONLY HAVE BEEN ACTIVATED INADVERTENTLY BY SOMEHOW BEING PINCHED IN MY POCKET AS I BENT TO SIT IN THE DRIVER'S SEAT. THE WHOLE INCIDENT FROM BEGINNING TO END WAS JUST SEVERAL SECONDS. " MY CONCERN IS THAT TESLA IS PUSHING OUT THE MODEL X IN ORDER TO MEET FINANCIAL DEADLINES WITHOUT CONCERN FOR PUBLIC SAFETY. IT SEEMS THAT THE AUTOMATIC DOORS HAVE FAULTY LATCHES AND/OR CAN SPRING OPEN AT THE WHIM OF A SOFTWARE UPGRADE. I BELIEVE THAT TESLA IS ENJOYING FAR TOO MUCH BENEFIT OF THE DOUBT IN REGARD TO SAFETY BECAUSE IT IS PERCEIVED AS A GREEN ENVIRO-FRIENDLY START UP COMPANY.
Mfg Campaign: 10853450
Recall Date: Apr 5, 2016
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
FALCON DOORS NOT CLOSING, REAR DRIVER SEAT ELECTRICAL DEAD, WARNING LIGHT BLOCKING BACKUP CAMERA READING REAR SEATS NOT IN PLACE, ALL INSULATION PEELING OFF ABOVE TIRES, BUBBLING PAINT, TRUNK AND SIDE PANELS MISALIGNED SO TILTED TRUNK HOOD AND FINGER GOES IN ONE GAP BUT FINGERNAIL ONLY BARELY IN OTHER SIDE GAP, WAVY INSULATION ALONG REAR, FRONT PASSENGER DOOR MOTOR SPINS. PERMANENT SEAT DEPRESSION IN REAR. STATIONARY TO BACKING UP.
Corrective Action:
FALCON DOORS NOT CLOSING, REAR DRIVER SEAT ELECTRICAL DEAD, WARNING LIGHT BLOCKING BACKUP CAMERA READING REAR SEATS NOT IN PLACE, ALL INSULATION PEELING OFF ABOVE TIRES, BUBBLING PAINT, TRUNK AND SIDE PANELS MISALIGNED SO TILTED TRUNK HOOD AND FINGER GOES IN ONE GAP BUT FINGERNAIL ONLY BARELY IN OTHER SIDE GAP, WAVY INSULATION ALONG REAR, FRONT PASSENGER DOOR MOTOR SPINS. PERMANENT SEAT DEPRESSION IN REAR. STATIONARY TO BACKING UP.
Additional Notes:
FALCON DOORS NOT CLOSING, REAR DRIVER SEAT ELECTRICAL DEAD, WARNING LIGHT BLOCKING BACKUP CAMERA READING REAR SEATS NOT IN PLACE, ALL INSULATION PEELING OFF ABOVE TIRES, BUBBLING PAINT, TRUNK AND SIDE PANELS MISALIGNED SO TILTED TRUNK HOOD AND FINGER GOES IN ONE GAP BUT FINGERNAIL ONLY BARELY IN OTHER SIDE GAP, WAVY INSULATION ALONG REAR, FRONT PASSENGER DOOR MOTOR SPINS. PERMANENT SEAT DEPRESSION IN REAR. STATIONARY TO BACKING UP.
Mfg Campaign: 10850222
Recall Date: Mar 17, 2016
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