Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and center roof cosmetic trim pieces may be adhered to the vehicle without primer. As a result, one or both pieces of trim may separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-24-12-008
Recall Date: Aug 15, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and spine cosmetic roof trim may have been adhered to the vehicle without first using primer. As a result, one or both pieces of trim may separate from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-20-12-005
Recall Date: Nov 17, 2020
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2015-2016 Model X vehicles. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 5, 2020
Tesla Motors, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2017 Model X vehicles. The left-side, second row, reclining seat backs may not fully latch due to having incorrectly adjusted recliner mechanism cables. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-17-13-004
Recall Date: Oct 12, 2017
Tesla Motors, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-17-33-002
Recall Date: Apr 19, 2017
Tesla Motors, Inc.
Safety Issue:
Tesla Motors, Inc. (Tesla) is recalling certain model year 2016 Model X vehicles manufactured September 29, 2015, to March 30, 2016. In the affected vehicles, the third row seat back may move forward under load such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-16-13-003
Recall Date: Apr 6, 2016
Consumer Complaints
662 ComplaintsTesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
UPPER CONTROL ARM BECOMES ISSUE PREMATURELY. THE ISSUE NEEDS TO BE LOOKED AT. I HAD TO REPLACE BOTH OF MY UPPER CONTROL ARM SO FAR. TALKING TO MECHANIC, IT WAS THE DESIGN AND MATERIAL CHOICE FOR THIS PART THAT SEEMS TO BE AN ISSUE. THE CONTROL ARM CAN BREAK DURING HIGHWAY SPEED POTHOLE.
Corrective Action:
UPPER CONTROL ARM BECOMES ISSUE PREMATURELY. THE ISSUE NEEDS TO BE LOOKED AT. I HAD TO REPLACE BOTH OF MY UPPER CONTROL ARM SO FAR. TALKING TO MECHANIC, IT WAS THE DESIGN AND MATERIAL CHOICE FOR THIS PART THAT SEEMS TO BE AN ISSUE. THE CONTROL ARM CAN BREAK DURING HIGHWAY SPEED POTHOLE.
Additional Notes:
UPPER CONTROL ARM BECOMES ISSUE PREMATURELY. THE ISSUE NEEDS TO BE LOOKED AT. I HAD TO REPLACE BOTH OF MY UPPER CONTROL ARM SO FAR. TALKING TO MECHANIC, IT WAS THE DESIGN AND MATERIAL CHOICE FOR THIS PART THAT SEEMS TO BE AN ISSUE. THE CONTROL ARM CAN BREAK DURING HIGHWAY SPEED POTHOLE.
Mfg Campaign: 11338564
Recall Date: Jul 10, 2020
Tesla, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 TESLA MODEL X. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CONTACT HEARD AN IMPACT ON THE ROOF OF THE VEHICLE. THE CONTACT PULLED OVER TO INSPECT THE ROOF AND BECAME AWARE THAT THE GLASS PANEL FOR THE SUNROOF HAD DETACHED FROM THE SUN ROOF ASSEMBLY. THE VEHICLE WAS TAKEN TO TESLA (1901 DEL MONTE BLVD, SEASIDE, CA 93955, 831-264-6896) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND HAD TO BE REPAIRED OUT OF POCKET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, DECLINED TO PROVIDE ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 65,000.*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 TESLA MODEL X. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CONTACT HEARD AN IMPACT ON THE ROOF OF THE VEHICLE. THE CONTACT PULLED OVER TO INSPECT THE ROOF AND BECAME AWARE THAT THE GLASS PANEL FOR THE SUNROOF HAD DETACHED FROM THE SUN ROOF ASSEMBLY. THE VEHICLE WAS TAKEN TO TESLA (1901 DEL MONTE BLVD, SEASIDE, CA 93955, 831-264-6896) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND HAD TO BE REPAIRED OUT OF POCKET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, DECLINED TO PROVIDE ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 65,000.*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 TESLA MODEL X. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CONTACT HEARD AN IMPACT ON THE ROOF OF THE VEHICLE. THE CONTACT PULLED OVER TO INSPECT THE ROOF AND BECAME AWARE THAT THE GLASS PANEL FOR THE SUNROOF HAD DETACHED FROM THE SUN ROOF ASSEMBLY. THE VEHICLE WAS TAKEN TO TESLA (1901 DEL MONTE BLVD, SEASIDE, CA 93955, 831-264-6896) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND HAD TO BE REPAIRED OUT OF POCKET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, DECLINED TO PROVIDE ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 65,000.*DT*JB
Mfg Campaign: 11338380
Recall Date: Jul 9, 2020
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE HIGHWAY DRIVING THE MAIN MCU FROZE DUE TO A MANUFACTURER KNOWN MEMORY CORRUPTION DEFECT AND WOULD NOT REBOOT. THIS DEFECT FAILURE IMPACTS ACCESS AND CONTROL OF THE FOLLOWING SAFETY FEATURES, TURN SIGNALS, EMERGENCY BRAKE, EMERGENCY BATTERY DISCONNECT, FOG LIGHTS (FRONT AND REAR), AUTO HIGH BEAMS, REAR PEDESTRIAN CAMERA, SUSPENSION (INABILITY TO DISABLE AUTO LEVELING FOR TIRE CHANGING OR TOWING), TRACTION CONTROL SLIP START, SIDE MIRROR ADJUSTMENTS. BATTERY SAFETY LIMITS FOR ACCELERATION AND REGEN BASED ON ENVIRONMENTAL TEMPERATURE SAFETY LIMITS ARE ALSO DISABLED. THIS MCU FAILURE ALSO PREVENTS REFUELING (L3 DCFC STATIONS). AS WELL AS THE HVAC SYSTEM FROM BEING TURNED OFF WHILE PARKED. WHICH CONTINUED TO DRAIN THE PRIMARY BATTERY FOR SEVERAL HOURS. THE ODOMETER IS ALSO NOT AVAILABLE, AS WELL AS THE HANDS FREE BLUETOOTH FEATURE AND OTHER NON SAFETY FEATURES. THE INITIAL INCIDENT OCCURRED UNDER WARRANTY. THE MANUFACTURER SWITCHED TO A BACKUP MEMORY PARTITION TO REPAIR OR WORKAROUND THE DEFECT ISSUE TEMPORARILY. WITHIN 3 MONTHS, LESS THAN 1,000 MILES LATER, THE BACKUP PARTITION ALSO BECAME PERMANENTLY CORRUPTED AND REQUIRED A COMPLETE REPLACEMENT OF THE UNIT, OUT OF WARRANTY.
Corrective Action:
WHILE HIGHWAY DRIVING THE MAIN MCU FROZE DUE TO A MANUFACTURER KNOWN MEMORY CORRUPTION DEFECT AND WOULD NOT REBOOT. THIS DEFECT FAILURE IMPACTS ACCESS AND CONTROL OF THE FOLLOWING SAFETY FEATURES, TURN SIGNALS, EMERGENCY BRAKE, EMERGENCY BATTERY DISCONNECT, FOG LIGHTS (FRONT AND REAR), AUTO HIGH BEAMS, REAR PEDESTRIAN CAMERA, SUSPENSION (INABILITY TO DISABLE AUTO LEVELING FOR TIRE CHANGING OR TOWING), TRACTION CONTROL SLIP START, SIDE MIRROR ADJUSTMENTS. BATTERY SAFETY LIMITS FOR ACCELERATION AND REGEN BASED ON ENVIRONMENTAL TEMPERATURE SAFETY LIMITS ARE ALSO DISABLED. THIS MCU FAILURE ALSO PREVENTS REFUELING (L3 DCFC STATIONS). AS WELL AS THE HVAC SYSTEM FROM BEING TURNED OFF WHILE PARKED. WHICH CONTINUED TO DRAIN THE PRIMARY BATTERY FOR SEVERAL HOURS. THE ODOMETER IS ALSO NOT AVAILABLE, AS WELL AS THE HANDS FREE BLUETOOTH FEATURE AND OTHER NON SAFETY FEATURES. THE INITIAL INCIDENT OCCURRED UNDER WARRANTY. THE MANUFACTURER SWITCHED TO A BACKUP MEMORY PARTITION TO REPAIR OR WORKAROUND THE DEFECT ISSUE TEMPORARILY. WITHIN 3 MONTHS, LESS THAN 1,000 MILES LATER, THE BACKUP PARTITION ALSO BECAME PERMANENTLY CORRUPTED AND REQUIRED A COMPLETE REPLACEMENT OF THE UNIT, OUT OF WARRANTY.
Additional Notes:
WHILE HIGHWAY DRIVING THE MAIN MCU FROZE DUE TO A MANUFACTURER KNOWN MEMORY CORRUPTION DEFECT AND WOULD NOT REBOOT. THIS DEFECT FAILURE IMPACTS ACCESS AND CONTROL OF THE FOLLOWING SAFETY FEATURES, TURN SIGNALS, EMERGENCY BRAKE, EMERGENCY BATTERY DISCONNECT, FOG LIGHTS (FRONT AND REAR), AUTO HIGH BEAMS, REAR PEDESTRIAN CAMERA, SUSPENSION (INABILITY TO DISABLE AUTO LEVELING FOR TIRE CHANGING OR TOWING), TRACTION CONTROL SLIP START, SIDE MIRROR ADJUSTMENTS. BATTERY SAFETY LIMITS FOR ACCELERATION AND REGEN BASED ON ENVIRONMENTAL TEMPERATURE SAFETY LIMITS ARE ALSO DISABLED. THIS MCU FAILURE ALSO PREVENTS REFUELING (L3 DCFC STATIONS). AS WELL AS THE HVAC SYSTEM FROM BEING TURNED OFF WHILE PARKED. WHICH CONTINUED TO DRAIN THE PRIMARY BATTERY FOR SEVERAL HOURS. THE ODOMETER IS ALSO NOT AVAILABLE, AS WELL AS THE HANDS FREE BLUETOOTH FEATURE AND OTHER NON SAFETY FEATURES. THE INITIAL INCIDENT OCCURRED UNDER WARRANTY. THE MANUFACTURER SWITCHED TO A BACKUP MEMORY PARTITION TO REPAIR OR WORKAROUND THE DEFECT ISSUE TEMPORARILY. WITHIN 3 MONTHS, LESS THAN 1,000 MILES LATER, THE BACKUP PARTITION ALSO BECAME PERMANENTLY CORRUPTED AND REQUIRED A COMPLETE REPLACEMENT OF THE UNIT, OUT OF WARRANTY.
Mfg Campaign: 11337992
Recall Date: Jul 7, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE HIGHWAY DRIVING THE MAIN MCU FROZE DUE TO A MANUFACTURER KNOWN MEMORY CORRUPTION DEFECT AND WOULD NOT REBOOT. THIS DEFECT FAILURE IMPACTS ACCESS AND CONTROL OF THE FOLLOWING SAFETY FEATURES, TURN SIGNALS, EMERGENCY BRAKE, EMERGENCY BATTERY DISCONNECT, FOG LIGHTS (FRONT AND REAR), AUTO HIGH BEAMS, REAR PEDESTRIAN CAMERA, SUSPENSION (INABILITY TO DISABLE AUTO LEVELING FOR TIRE CHANGING OR TOWING), TRACTION CONTROL SLIP START, SIDE MIRROR ADJUSTMENTS. BATTERY SAFETY LIMITS FOR ACCELERATION AND REGEN BASED ON ENVIRONMENTAL TEMPERATURE SAFETY LIMITS ARE ALSO DISABLED. THIS MCU FAILURE ALSO PREVENTS REFUELING (L3 DCFC STATIONS). AS WELL AS THE HVAC SYSTEM FROM BEING TURNED OFF WHILE PARKED. WHICH CONTINUED TO DRAIN THE PRIMARY BATTERY FOR SEVERAL HOURS. THE ODOMETER IS ALSO NOT AVAILABLE, AS WELL AS THE HANDS FREE BLUETOOTH FEATURE AND OTHER NON SAFETY FEATURES. THE INITIAL INCIDENT OCCURRED UNDER WARRANTY. THE MANUFACTURER SWITCHED TO A BACKUP MEMORY PARTITION TO REPAIR OR WORKAROUND THE DEFECT ISSUE TEMPORARILY. WITHIN 3 MONTHS, LESS THAN 1,000 MILES LATER, THE BACKUP PARTITION ALSO BECAME PERMANENTLY CORRUPTED AND REQUIRED A COMPLETE REPLACEMENT OF THE UNIT, OUT OF WARRANTY.
Corrective Action:
WHILE HIGHWAY DRIVING THE MAIN MCU FROZE DUE TO A MANUFACTURER KNOWN MEMORY CORRUPTION DEFECT AND WOULD NOT REBOOT. THIS DEFECT FAILURE IMPACTS ACCESS AND CONTROL OF THE FOLLOWING SAFETY FEATURES, TURN SIGNALS, EMERGENCY BRAKE, EMERGENCY BATTERY DISCONNECT, FOG LIGHTS (FRONT AND REAR), AUTO HIGH BEAMS, REAR PEDESTRIAN CAMERA, SUSPENSION (INABILITY TO DISABLE AUTO LEVELING FOR TIRE CHANGING OR TOWING), TRACTION CONTROL SLIP START, SIDE MIRROR ADJUSTMENTS. BATTERY SAFETY LIMITS FOR ACCELERATION AND REGEN BASED ON ENVIRONMENTAL TEMPERATURE SAFETY LIMITS ARE ALSO DISABLED. THIS MCU FAILURE ALSO PREVENTS REFUELING (L3 DCFC STATIONS). AS WELL AS THE HVAC SYSTEM FROM BEING TURNED OFF WHILE PARKED. WHICH CONTINUED TO DRAIN THE PRIMARY BATTERY FOR SEVERAL HOURS. THE ODOMETER IS ALSO NOT AVAILABLE, AS WELL AS THE HANDS FREE BLUETOOTH FEATURE AND OTHER NON SAFETY FEATURES. THE INITIAL INCIDENT OCCURRED UNDER WARRANTY. THE MANUFACTURER SWITCHED TO A BACKUP MEMORY PARTITION TO REPAIR OR WORKAROUND THE DEFECT ISSUE TEMPORARILY. WITHIN 3 MONTHS, LESS THAN 1,000 MILES LATER, THE BACKUP PARTITION ALSO BECAME PERMANENTLY CORRUPTED AND REQUIRED A COMPLETE REPLACEMENT OF THE UNIT, OUT OF WARRANTY.
Additional Notes:
WHILE HIGHWAY DRIVING THE MAIN MCU FROZE DUE TO A MANUFACTURER KNOWN MEMORY CORRUPTION DEFECT AND WOULD NOT REBOOT. THIS DEFECT FAILURE IMPACTS ACCESS AND CONTROL OF THE FOLLOWING SAFETY FEATURES, TURN SIGNALS, EMERGENCY BRAKE, EMERGENCY BATTERY DISCONNECT, FOG LIGHTS (FRONT AND REAR), AUTO HIGH BEAMS, REAR PEDESTRIAN CAMERA, SUSPENSION (INABILITY TO DISABLE AUTO LEVELING FOR TIRE CHANGING OR TOWING), TRACTION CONTROL SLIP START, SIDE MIRROR ADJUSTMENTS. BATTERY SAFETY LIMITS FOR ACCELERATION AND REGEN BASED ON ENVIRONMENTAL TEMPERATURE SAFETY LIMITS ARE ALSO DISABLED. THIS MCU FAILURE ALSO PREVENTS REFUELING (L3 DCFC STATIONS). AS WELL AS THE HVAC SYSTEM FROM BEING TURNED OFF WHILE PARKED. WHICH CONTINUED TO DRAIN THE PRIMARY BATTERY FOR SEVERAL HOURS. THE ODOMETER IS ALSO NOT AVAILABLE, AS WELL AS THE HANDS FREE BLUETOOTH FEATURE AND OTHER NON SAFETY FEATURES. THE INITIAL INCIDENT OCCURRED UNDER WARRANTY. THE MANUFACTURER SWITCHED TO A BACKUP MEMORY PARTITION TO REPAIR OR WORKAROUND THE DEFECT ISSUE TEMPORARILY. WITHIN 3 MONTHS, LESS THAN 1,000 MILES LATER, THE BACKUP PARTITION ALSO BECAME PERMANENTLY CORRUPTED AND REQUIRED A COMPLETE REPLACEMENT OF THE UNIT, OUT OF WARRANTY.
Mfg Campaign: 11337992
Recall Date: Jul 7, 2020
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHILE HIGHWAY DRIVING THE MAIN MCU FROZE DUE TO A MANUFACTURER KNOWN MEMORY CORRUPTION DEFECT AND WOULD NOT REBOOT. THIS DEFECT FAILURE IMPACTS ACCESS AND CONTROL OF THE FOLLOWING SAFETY FEATURES, TURN SIGNALS, EMERGENCY BRAKE, EMERGENCY BATTERY DISCONNECT, FOG LIGHTS (FRONT AND REAR), AUTO HIGH BEAMS, REAR PEDESTRIAN CAMERA, SUSPENSION (INABILITY TO DISABLE AUTO LEVELING FOR TIRE CHANGING OR TOWING), TRACTION CONTROL SLIP START, SIDE MIRROR ADJUSTMENTS. BATTERY SAFETY LIMITS FOR ACCELERATION AND REGEN BASED ON ENVIRONMENTAL TEMPERATURE SAFETY LIMITS ARE ALSO DISABLED. THIS MCU FAILURE ALSO PREVENTS REFUELING (L3 DCFC STATIONS). AS WELL AS THE HVAC SYSTEM FROM BEING TURNED OFF WHILE PARKED. WHICH CONTINUED TO DRAIN THE PRIMARY BATTERY FOR SEVERAL HOURS. THE ODOMETER IS ALSO NOT AVAILABLE, AS WELL AS THE HANDS FREE BLUETOOTH FEATURE AND OTHER NON SAFETY FEATURES. THE INITIAL INCIDENT OCCURRED UNDER WARRANTY. THE MANUFACTURER SWITCHED TO A BACKUP MEMORY PARTITION TO REPAIR OR WORKAROUND THE DEFECT ISSUE TEMPORARILY. WITHIN 3 MONTHS, LESS THAN 1,000 MILES LATER, THE BACKUP PARTITION ALSO BECAME PERMANENTLY CORRUPTED AND REQUIRED A COMPLETE REPLACEMENT OF THE UNIT, OUT OF WARRANTY.
Corrective Action:
WHILE HIGHWAY DRIVING THE MAIN MCU FROZE DUE TO A MANUFACTURER KNOWN MEMORY CORRUPTION DEFECT AND WOULD NOT REBOOT. THIS DEFECT FAILURE IMPACTS ACCESS AND CONTROL OF THE FOLLOWING SAFETY FEATURES, TURN SIGNALS, EMERGENCY BRAKE, EMERGENCY BATTERY DISCONNECT, FOG LIGHTS (FRONT AND REAR), AUTO HIGH BEAMS, REAR PEDESTRIAN CAMERA, SUSPENSION (INABILITY TO DISABLE AUTO LEVELING FOR TIRE CHANGING OR TOWING), TRACTION CONTROL SLIP START, SIDE MIRROR ADJUSTMENTS. BATTERY SAFETY LIMITS FOR ACCELERATION AND REGEN BASED ON ENVIRONMENTAL TEMPERATURE SAFETY LIMITS ARE ALSO DISABLED. THIS MCU FAILURE ALSO PREVENTS REFUELING (L3 DCFC STATIONS). AS WELL AS THE HVAC SYSTEM FROM BEING TURNED OFF WHILE PARKED. WHICH CONTINUED TO DRAIN THE PRIMARY BATTERY FOR SEVERAL HOURS. THE ODOMETER IS ALSO NOT AVAILABLE, AS WELL AS THE HANDS FREE BLUETOOTH FEATURE AND OTHER NON SAFETY FEATURES. THE INITIAL INCIDENT OCCURRED UNDER WARRANTY. THE MANUFACTURER SWITCHED TO A BACKUP MEMORY PARTITION TO REPAIR OR WORKAROUND THE DEFECT ISSUE TEMPORARILY. WITHIN 3 MONTHS, LESS THAN 1,000 MILES LATER, THE BACKUP PARTITION ALSO BECAME PERMANENTLY CORRUPTED AND REQUIRED A COMPLETE REPLACEMENT OF THE UNIT, OUT OF WARRANTY.
Additional Notes:
WHILE HIGHWAY DRIVING THE MAIN MCU FROZE DUE TO A MANUFACTURER KNOWN MEMORY CORRUPTION DEFECT AND WOULD NOT REBOOT. THIS DEFECT FAILURE IMPACTS ACCESS AND CONTROL OF THE FOLLOWING SAFETY FEATURES, TURN SIGNALS, EMERGENCY BRAKE, EMERGENCY BATTERY DISCONNECT, FOG LIGHTS (FRONT AND REAR), AUTO HIGH BEAMS, REAR PEDESTRIAN CAMERA, SUSPENSION (INABILITY TO DISABLE AUTO LEVELING FOR TIRE CHANGING OR TOWING), TRACTION CONTROL SLIP START, SIDE MIRROR ADJUSTMENTS. BATTERY SAFETY LIMITS FOR ACCELERATION AND REGEN BASED ON ENVIRONMENTAL TEMPERATURE SAFETY LIMITS ARE ALSO DISABLED. THIS MCU FAILURE ALSO PREVENTS REFUELING (L3 DCFC STATIONS). AS WELL AS THE HVAC SYSTEM FROM BEING TURNED OFF WHILE PARKED. WHICH CONTINUED TO DRAIN THE PRIMARY BATTERY FOR SEVERAL HOURS. THE ODOMETER IS ALSO NOT AVAILABLE, AS WELL AS THE HANDS FREE BLUETOOTH FEATURE AND OTHER NON SAFETY FEATURES. THE INITIAL INCIDENT OCCURRED UNDER WARRANTY. THE MANUFACTURER SWITCHED TO A BACKUP MEMORY PARTITION TO REPAIR OR WORKAROUND THE DEFECT ISSUE TEMPORARILY. WITHIN 3 MONTHS, LESS THAN 1,000 MILES LATER, THE BACKUP PARTITION ALSO BECAME PERMANENTLY CORRUPTED AND REQUIRED A COMPLETE REPLACEMENT OF THE UNIT, OUT OF WARRANTY.
Mfg Campaign: 11337992
Recall Date: Jul 7, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CHIP FAILURE IN MCU CAUSED TURN SIGNALS TO STOP WORKING AT APPROX 65,000 MILES. KNOWN DEFECT TO TESLA AND SHOULD BE REPLACED AS A RECALL AS THEY CHANGED THE CHIP TYPE FOR VEHICLES MADE IN 2018 OR NEWER DUE TO THIS DEFECT. THE FAILURE OF THIS CHIP IS A SAFETY ISSUE AND THEY ARE CURRENTLY CHARGING OWNERS $1500-$2500 TO FIX.
Corrective Action:
CHIP FAILURE IN MCU CAUSED TURN SIGNALS TO STOP WORKING AT APPROX 65,000 MILES. KNOWN DEFECT TO TESLA AND SHOULD BE REPLACED AS A RECALL AS THEY CHANGED THE CHIP TYPE FOR VEHICLES MADE IN 2018 OR NEWER DUE TO THIS DEFECT. THE FAILURE OF THIS CHIP IS A SAFETY ISSUE AND THEY ARE CURRENTLY CHARGING OWNERS $1500-$2500 TO FIX.
Additional Notes:
CHIP FAILURE IN MCU CAUSED TURN SIGNALS TO STOP WORKING AT APPROX 65,000 MILES. KNOWN DEFECT TO TESLA AND SHOULD BE REPLACED AS A RECALL AS THEY CHANGED THE CHIP TYPE FOR VEHICLES MADE IN 2018 OR NEWER DUE TO THIS DEFECT. THE FAILURE OF THIS CHIP IS A SAFETY ISSUE AND THEY ARE CURRENTLY CHARGING OWNERS $1500-$2500 TO FIX.
Mfg Campaign: 11338002
Recall Date: Jul 7, 2020
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
CHIP FAILURE IN MCU CAUSED TURN SIGNALS TO STOP WORKING AT APPROX 65,000 MILES. KNOWN DEFECT TO TESLA AND SHOULD BE REPLACED AS A RECALL AS THEY CHANGED THE CHIP TYPE FOR VEHICLES MADE IN 2018 OR NEWER DUE TO THIS DEFECT. THE FAILURE OF THIS CHIP IS A SAFETY ISSUE AND THEY ARE CURRENTLY CHARGING OWNERS $1500-$2500 TO FIX.
Corrective Action:
CHIP FAILURE IN MCU CAUSED TURN SIGNALS TO STOP WORKING AT APPROX 65,000 MILES. KNOWN DEFECT TO TESLA AND SHOULD BE REPLACED AS A RECALL AS THEY CHANGED THE CHIP TYPE FOR VEHICLES MADE IN 2018 OR NEWER DUE TO THIS DEFECT. THE FAILURE OF THIS CHIP IS A SAFETY ISSUE AND THEY ARE CURRENTLY CHARGING OWNERS $1500-$2500 TO FIX.
Additional Notes:
CHIP FAILURE IN MCU CAUSED TURN SIGNALS TO STOP WORKING AT APPROX 65,000 MILES. KNOWN DEFECT TO TESLA AND SHOULD BE REPLACED AS A RECALL AS THEY CHANGED THE CHIP TYPE FOR VEHICLES MADE IN 2018 OR NEWER DUE TO THIS DEFECT. THE FAILURE OF THIS CHIP IS A SAFETY ISSUE AND THEY ARE CURRENTLY CHARGING OWNERS $1500-$2500 TO FIX.
Mfg Campaign: 11338002
Recall Date: Jul 7, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY VEHICLE'S CENTER DISPLAY (MCU) IS STARTING TO SHOW SIGNS OF FAILURE ON ACCOUNT OF A FLAWED DESIGN THAT DEPENDS ON AN EMMC MEMORY COMPONENT THAT IS KNOWN TO FAIL CATASTROPHICALLY AFTER SEVERAL THOUSAND WRITE CYCLES, CAUSING LOSS OF CRITICAL ADAS AND REAR VIEW CAMERA FUNCTIONS, HVAC CONTROLS, AND OTHER BASIC VEHICLE FUNCTIONS. NOW, I AM FACING THE PROSPECT OF HAVING TO PAY TESLA THOUSANDS OF DOLLARS TO REPLACE THE ENTIRE MCU IN MY JUST-OUT-OF-WARRANTY VEHICLE. TESLA HAS TACITLY ACKNOWLEDGED THE SAFETY IMPLICATIONS OF THEIR ORIGINAL DESIGN BY MODIFYING IT TO USE A MORE ROBUST MEMORY COMPONENT IN 2018, AND THEY SHOULD BE MADE TO RECALL PRE-2018 MODELS TO ENSURE THAT NOBODY ELSE HAS TO ENDURE WHAT I AND MANY HUNDREDS OF OTHERS HAVE EXPERIENCED.
Corrective Action:
MY VEHICLE'S CENTER DISPLAY (MCU) IS STARTING TO SHOW SIGNS OF FAILURE ON ACCOUNT OF A FLAWED DESIGN THAT DEPENDS ON AN EMMC MEMORY COMPONENT THAT IS KNOWN TO FAIL CATASTROPHICALLY AFTER SEVERAL THOUSAND WRITE CYCLES, CAUSING LOSS OF CRITICAL ADAS AND REAR VIEW CAMERA FUNCTIONS, HVAC CONTROLS, AND OTHER BASIC VEHICLE FUNCTIONS. NOW, I AM FACING THE PROSPECT OF HAVING TO PAY TESLA THOUSANDS OF DOLLARS TO REPLACE THE ENTIRE MCU IN MY JUST-OUT-OF-WARRANTY VEHICLE. TESLA HAS TACITLY ACKNOWLEDGED THE SAFETY IMPLICATIONS OF THEIR ORIGINAL DESIGN BY MODIFYING IT TO USE A MORE ROBUST MEMORY COMPONENT IN 2018, AND THEY SHOULD BE MADE TO RECALL PRE-2018 MODELS TO ENSURE THAT NOBODY ELSE HAS TO ENDURE WHAT I AND MANY HUNDREDS OF OTHERS HAVE EXPERIENCED.
Additional Notes:
MY VEHICLE'S CENTER DISPLAY (MCU) IS STARTING TO SHOW SIGNS OF FAILURE ON ACCOUNT OF A FLAWED DESIGN THAT DEPENDS ON AN EMMC MEMORY COMPONENT THAT IS KNOWN TO FAIL CATASTROPHICALLY AFTER SEVERAL THOUSAND WRITE CYCLES, CAUSING LOSS OF CRITICAL ADAS AND REAR VIEW CAMERA FUNCTIONS, HVAC CONTROLS, AND OTHER BASIC VEHICLE FUNCTIONS. NOW, I AM FACING THE PROSPECT OF HAVING TO PAY TESLA THOUSANDS OF DOLLARS TO REPLACE THE ENTIRE MCU IN MY JUST-OUT-OF-WARRANTY VEHICLE. TESLA HAS TACITLY ACKNOWLEDGED THE SAFETY IMPLICATIONS OF THEIR ORIGINAL DESIGN BY MODIFYING IT TO USE A MORE ROBUST MEMORY COMPONENT IN 2018, AND THEY SHOULD BE MADE TO RECALL PRE-2018 MODELS TO ENSURE THAT NOBODY ELSE HAS TO ENDURE WHAT I AND MANY HUNDREDS OF OTHERS HAVE EXPERIENCED.
Mfg Campaign: 11337289
Recall Date: Jul 3, 2020
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MY VEHICLE'S CENTER DISPLAY (MCU) IS STARTING TO SHOW SIGNS OF FAILURE ON ACCOUNT OF A FLAWED DESIGN THAT DEPENDS ON AN EMMC MEMORY COMPONENT THAT IS KNOWN TO FAIL CATASTROPHICALLY AFTER SEVERAL THOUSAND WRITE CYCLES, CAUSING LOSS OF CRITICAL ADAS AND REAR VIEW CAMERA FUNCTIONS, HVAC CONTROLS, AND OTHER BASIC VEHICLE FUNCTIONS. NOW, I AM FACING THE PROSPECT OF HAVING TO PAY TESLA THOUSANDS OF DOLLARS TO REPLACE THE ENTIRE MCU IN MY JUST-OUT-OF-WARRANTY VEHICLE. TESLA HAS TACITLY ACKNOWLEDGED THE SAFETY IMPLICATIONS OF THEIR ORIGINAL DESIGN BY MODIFYING IT TO USE A MORE ROBUST MEMORY COMPONENT IN 2018, AND THEY SHOULD BE MADE TO RECALL PRE-2018 MODELS TO ENSURE THAT NOBODY ELSE HAS TO ENDURE WHAT I AND MANY HUNDREDS OF OTHERS HAVE EXPERIENCED.
Corrective Action:
MY VEHICLE'S CENTER DISPLAY (MCU) IS STARTING TO SHOW SIGNS OF FAILURE ON ACCOUNT OF A FLAWED DESIGN THAT DEPENDS ON AN EMMC MEMORY COMPONENT THAT IS KNOWN TO FAIL CATASTROPHICALLY AFTER SEVERAL THOUSAND WRITE CYCLES, CAUSING LOSS OF CRITICAL ADAS AND REAR VIEW CAMERA FUNCTIONS, HVAC CONTROLS, AND OTHER BASIC VEHICLE FUNCTIONS. NOW, I AM FACING THE PROSPECT OF HAVING TO PAY TESLA THOUSANDS OF DOLLARS TO REPLACE THE ENTIRE MCU IN MY JUST-OUT-OF-WARRANTY VEHICLE. TESLA HAS TACITLY ACKNOWLEDGED THE SAFETY IMPLICATIONS OF THEIR ORIGINAL DESIGN BY MODIFYING IT TO USE A MORE ROBUST MEMORY COMPONENT IN 2018, AND THEY SHOULD BE MADE TO RECALL PRE-2018 MODELS TO ENSURE THAT NOBODY ELSE HAS TO ENDURE WHAT I AND MANY HUNDREDS OF OTHERS HAVE EXPERIENCED.
Additional Notes:
MY VEHICLE'S CENTER DISPLAY (MCU) IS STARTING TO SHOW SIGNS OF FAILURE ON ACCOUNT OF A FLAWED DESIGN THAT DEPENDS ON AN EMMC MEMORY COMPONENT THAT IS KNOWN TO FAIL CATASTROPHICALLY AFTER SEVERAL THOUSAND WRITE CYCLES, CAUSING LOSS OF CRITICAL ADAS AND REAR VIEW CAMERA FUNCTIONS, HVAC CONTROLS, AND OTHER BASIC VEHICLE FUNCTIONS. NOW, I AM FACING THE PROSPECT OF HAVING TO PAY TESLA THOUSANDS OF DOLLARS TO REPLACE THE ENTIRE MCU IN MY JUST-OUT-OF-WARRANTY VEHICLE. TESLA HAS TACITLY ACKNOWLEDGED THE SAFETY IMPLICATIONS OF THEIR ORIGINAL DESIGN BY MODIFYING IT TO USE A MORE ROBUST MEMORY COMPONENT IN 2018, AND THEY SHOULD BE MADE TO RECALL PRE-2018 MODELS TO ENSURE THAT NOBODY ELSE HAS TO ENDURE WHAT I AND MANY HUNDREDS OF OTHERS HAVE EXPERIENCED.
Mfg Campaign: 11337289
Recall Date: Jul 3, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY VEHICLE'S CENTER DISPLAY (MCU) IS STARTING TO SHOW SIGNS OF FAILURE ON ACCOUNT OF A FLAWED DESIGN THAT DEPENDS ON AN EMMC MEMORY COMPONENT THAT IS KNOWN TO FAIL CATASTROPHICALLY AFTER SEVERAL THOUSAND WRITE CYCLES, CAUSING LOSS OF CRITICAL ADAS AND REAR VIEW CAMERA FUNCTIONS, HVAC CONTROLS, AND OTHER BASIC VEHICLE FUNCTIONS. NOW, I AM FACING THE PROSPECT OF HAVING TO PAY TESLA THOUSANDS OF DOLLARS TO REPLACE THE ENTIRE MCU IN MY JUST-OUT-OF-WARRANTY VEHICLE. TESLA HAS TACITLY ACKNOWLEDGED THE SAFETY IMPLICATIONS OF THEIR ORIGINAL DESIGN BY MODIFYING IT TO USE A MORE ROBUST MEMORY COMPONENT IN 2018, AND THEY SHOULD BE MADE TO RECALL PRE-2018 MODELS TO ENSURE THAT NOBODY ELSE HAS TO ENDURE WHAT I AND MANY HUNDREDS OF OTHERS HAVE EXPERIENCED.
Corrective Action:
MY VEHICLE'S CENTER DISPLAY (MCU) IS STARTING TO SHOW SIGNS OF FAILURE ON ACCOUNT OF A FLAWED DESIGN THAT DEPENDS ON AN EMMC MEMORY COMPONENT THAT IS KNOWN TO FAIL CATASTROPHICALLY AFTER SEVERAL THOUSAND WRITE CYCLES, CAUSING LOSS OF CRITICAL ADAS AND REAR VIEW CAMERA FUNCTIONS, HVAC CONTROLS, AND OTHER BASIC VEHICLE FUNCTIONS. NOW, I AM FACING THE PROSPECT OF HAVING TO PAY TESLA THOUSANDS OF DOLLARS TO REPLACE THE ENTIRE MCU IN MY JUST-OUT-OF-WARRANTY VEHICLE. TESLA HAS TACITLY ACKNOWLEDGED THE SAFETY IMPLICATIONS OF THEIR ORIGINAL DESIGN BY MODIFYING IT TO USE A MORE ROBUST MEMORY COMPONENT IN 2018, AND THEY SHOULD BE MADE TO RECALL PRE-2018 MODELS TO ENSURE THAT NOBODY ELSE HAS TO ENDURE WHAT I AND MANY HUNDREDS OF OTHERS HAVE EXPERIENCED.
Additional Notes:
MY VEHICLE'S CENTER DISPLAY (MCU) IS STARTING TO SHOW SIGNS OF FAILURE ON ACCOUNT OF A FLAWED DESIGN THAT DEPENDS ON AN EMMC MEMORY COMPONENT THAT IS KNOWN TO FAIL CATASTROPHICALLY AFTER SEVERAL THOUSAND WRITE CYCLES, CAUSING LOSS OF CRITICAL ADAS AND REAR VIEW CAMERA FUNCTIONS, HVAC CONTROLS, AND OTHER BASIC VEHICLE FUNCTIONS. NOW, I AM FACING THE PROSPECT OF HAVING TO PAY TESLA THOUSANDS OF DOLLARS TO REPLACE THE ENTIRE MCU IN MY JUST-OUT-OF-WARRANTY VEHICLE. TESLA HAS TACITLY ACKNOWLEDGED THE SAFETY IMPLICATIONS OF THEIR ORIGINAL DESIGN BY MODIFYING IT TO USE A MORE ROBUST MEMORY COMPONENT IN 2018, AND THEY SHOULD BE MADE TO RECALL PRE-2018 MODELS TO ENSURE THAT NOBODY ELSE HAS TO ENDURE WHAT I AND MANY HUNDREDS OF OTHERS HAVE EXPERIENCED.
Mfg Campaign: 11337289
Recall Date: Jul 3, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR WAS PARK FOR A FEW DAYS. GOT IN THE CAR AND THE MAIN CONTROL SCREEN DID NOT COME ON. I RESTARTED THE CAR A FEW TIMES AND NOTING, CAR WAS ABLE TO BE DRIVEN BUT WHIT NO ACCESS TO AC, RADIO, BACK UP CAMERA AND MOST IMPORTANT TURN SIGNALS, SINCE ALL THE CONTROLS ARE IN THE CENTER SCREEN. I CONTACTED TESLA AND WAS ABLE TO DRIVE IT, CAUTIOUSLY SINCE THE REVIEW CAMERA ACTS AS A BLIND SPORT MONITOR FOR ME. TESLA REPLACE THE CENTER COMPUTER UNDER EXTEND WARRANTY, WITCH HAS A $200 DEDUCTIBLE. *TR
Corrective Action:
CAR WAS PARK FOR A FEW DAYS. GOT IN THE CAR AND THE MAIN CONTROL SCREEN DID NOT COME ON. I RESTARTED THE CAR A FEW TIMES AND NOTING, CAR WAS ABLE TO BE DRIVEN BUT WHIT NO ACCESS TO AC, RADIO, BACK UP CAMERA AND MOST IMPORTANT TURN SIGNALS, SINCE ALL THE CONTROLS ARE IN THE CENTER SCREEN. I CONTACTED TESLA AND WAS ABLE TO DRIVE IT, CAUTIOUSLY SINCE THE REVIEW CAMERA ACTS AS A BLIND SPORT MONITOR FOR ME. TESLA REPLACE THE CENTER COMPUTER UNDER EXTEND WARRANTY, WITCH HAS A $200 DEDUCTIBLE. *TR
Additional Notes:
CAR WAS PARK FOR A FEW DAYS. GOT IN THE CAR AND THE MAIN CONTROL SCREEN DID NOT COME ON. I RESTARTED THE CAR A FEW TIMES AND NOTING, CAR WAS ABLE TO BE DRIVEN BUT WHIT NO ACCESS TO AC, RADIO, BACK UP CAMERA AND MOST IMPORTANT TURN SIGNALS, SINCE ALL THE CONTROLS ARE IN THE CENTER SCREEN. I CONTACTED TESLA AND WAS ABLE TO DRIVE IT, CAUTIOUSLY SINCE THE REVIEW CAMERA ACTS AS A BLIND SPORT MONITOR FOR ME. TESLA REPLACE THE CENTER COMPUTER UNDER EXTEND WARRANTY, WITCH HAS A $200 DEDUCTIBLE. *TR
Mfg Campaign: 11337252
Recall Date: Jul 2, 2020
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY CAR HAD A BOLT BRAKE FROM ITS THREAD. THEY TOLD ME IT WAS A CRITICAL BOLT THAT WAS MARKED WITH PAINT. THIS BOLT IS TO KEEP THE SUBFRAME ATTACHED SECURELY TO THE FRAME.
Corrective Action:
MY CAR HAD A BOLT BRAKE FROM ITS THREAD. THEY TOLD ME IT WAS A CRITICAL BOLT THAT WAS MARKED WITH PAINT. THIS BOLT IS TO KEEP THE SUBFRAME ATTACHED SECURELY TO THE FRAME.
Additional Notes:
MY CAR HAD A BOLT BRAKE FROM ITS THREAD. THEY TOLD ME IT WAS A CRITICAL BOLT THAT WAS MARKED WITH PAINT. THIS BOLT IS TO KEEP THE SUBFRAME ATTACHED SECURELY TO THE FRAME.
Mfg Campaign: 11337081
Recall Date: Jul 1, 2020
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
MY CAR HAD A BOLT BRAKE FROM ITS THREAD. THEY TOLD ME IT WAS A CRITICAL BOLT THAT WAS MARKED WITH PAINT. THIS BOLT IS TO KEEP THE SUBFRAME ATTACHED SECURELY TO THE FRAME.
Corrective Action:
MY CAR HAD A BOLT BRAKE FROM ITS THREAD. THEY TOLD ME IT WAS A CRITICAL BOLT THAT WAS MARKED WITH PAINT. THIS BOLT IS TO KEEP THE SUBFRAME ATTACHED SECURELY TO THE FRAME.
Additional Notes:
MY CAR HAD A BOLT BRAKE FROM ITS THREAD. THEY TOLD ME IT WAS A CRITICAL BOLT THAT WAS MARKED WITH PAINT. THIS BOLT IS TO KEEP THE SUBFRAME ATTACHED SECURELY TO THE FRAME.
Mfg Campaign: 11337081
Recall Date: Jul 1, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CAR HAD A BOLT BRAKE FROM ITS THREAD. THEY TOLD ME IT WAS A CRITICAL BOLT THAT WAS MARKED WITH PAINT. THIS BOLT IS TO KEEP THE SUBFRAME ATTACHED SECURELY TO THE FRAME.
Corrective Action:
MY CAR HAD A BOLT BRAKE FROM ITS THREAD. THEY TOLD ME IT WAS A CRITICAL BOLT THAT WAS MARKED WITH PAINT. THIS BOLT IS TO KEEP THE SUBFRAME ATTACHED SECURELY TO THE FRAME.
Additional Notes:
MY CAR HAD A BOLT BRAKE FROM ITS THREAD. THEY TOLD ME IT WAS A CRITICAL BOLT THAT WAS MARKED WITH PAINT. THIS BOLT IS TO KEEP THE SUBFRAME ATTACHED SECURELY TO THE FRAME.
Mfg Campaign: 11337081
Recall Date: Jul 1, 2020
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
CENTER SCREEN IS BLACK. AC IS NOT ACCESSIBLE.
Corrective Action:
CENTER SCREEN IS BLACK. AC IS NOT ACCESSIBLE.
Additional Notes:
CENTER SCREEN IS BLACK. AC IS NOT ACCESSIBLE.
Mfg Campaign: 11331331
Recall Date: Jun 28, 2020
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
CENTER SCREEN IS BLACK. AC IS NOT ACCESSIBLE.
Corrective Action:
CENTER SCREEN IS BLACK. AC IS NOT ACCESSIBLE.
Additional Notes:
CENTER SCREEN IS BLACK. AC IS NOT ACCESSIBLE.
Mfg Campaign: 11331331
Recall Date: Jun 28, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FAILURE AND REPLACEMENT OF MCU TOUCHSCREEN PANEL IN MY MODEL X. COULD NOT SAFELY OPERATE THE VEHICLE BECAUSE I WAS UNABLE TO EXTEND SIDE MIRRORS, USE BACK-UP CAMERA, TURN ON/OFF AC OR HEATING OR USE NAVIGATION. OTHER SAFETY FEATURES REQUIRING USING OR SEEING THE TOUCHSCREEN PANEL WERE NOT ACCESSIBLE. VEHICLE 7 WEEKS OUT OF 3 YEAR WARRANTY BUT ONLY HAD 20,039 MILES ON IT. TESLA SAID I NEEDED TO PLAY FOR A NEW TOUCHSCREEN PANEL. AFTER A STRENUOUS DISCUSSION TESLA AGREED TO DISCOUNT THE REPAIR BY 50%. I STILL HAD TO PAY $841.63 FOR SOMETHING I FELT WAS A SAFETY ISSUE. LUCKILY THE CAR WAS PARKED AND AT HOME AT THE TIME OF THE FAILURE. IT COULD HAVE BEEN CATASTROPHIC IF IT HAPPEN WHILE DRIVING. I FELT THE TOUCHSCREEN PANEL FAILURE WAS CAUSED BY A MANUFACTURING DEFECT AND SHOULD HAVE BEEN REPLACED AT NO CHARGE. ALSO, IF TESLA FOUND IT HAD A HISTORY OF THESE PANELS FAILING, THEY SHOULD HAVE DONE A RECALL. IN NO WAY SHOULD SUCH A CRITICAL COMPONENT FAIL IN A VEHICLE THAT IS 3 YEARS, 7 WEEKS OLD WITH JUST OVER 20,000 MILES ON IT. *TR
Corrective Action:
FAILURE AND REPLACEMENT OF MCU TOUCHSCREEN PANEL IN MY MODEL X. COULD NOT SAFELY OPERATE THE VEHICLE BECAUSE I WAS UNABLE TO EXTEND SIDE MIRRORS, USE BACK-UP CAMERA, TURN ON/OFF AC OR HEATING OR USE NAVIGATION. OTHER SAFETY FEATURES REQUIRING USING OR SEEING THE TOUCHSCREEN PANEL WERE NOT ACCESSIBLE. VEHICLE 7 WEEKS OUT OF 3 YEAR WARRANTY BUT ONLY HAD 20,039 MILES ON IT. TESLA SAID I NEEDED TO PLAY FOR A NEW TOUCHSCREEN PANEL. AFTER A STRENUOUS DISCUSSION TESLA AGREED TO DISCOUNT THE REPAIR BY 50%. I STILL HAD TO PAY $841.63 FOR SOMETHING I FELT WAS A SAFETY ISSUE. LUCKILY THE CAR WAS PARKED AND AT HOME AT THE TIME OF THE FAILURE. IT COULD HAVE BEEN CATASTROPHIC IF IT HAPPEN WHILE DRIVING. I FELT THE TOUCHSCREEN PANEL FAILURE WAS CAUSED BY A MANUFACTURING DEFECT AND SHOULD HAVE BEEN REPLACED AT NO CHARGE. ALSO, IF TESLA FOUND IT HAD A HISTORY OF THESE PANELS FAILING, THEY SHOULD HAVE DONE A RECALL. IN NO WAY SHOULD SUCH A CRITICAL COMPONENT FAIL IN A VEHICLE THAT IS 3 YEARS, 7 WEEKS OLD WITH JUST OVER 20,000 MILES ON IT. *TR
Additional Notes:
FAILURE AND REPLACEMENT OF MCU TOUCHSCREEN PANEL IN MY MODEL X. COULD NOT SAFELY OPERATE THE VEHICLE BECAUSE I WAS UNABLE TO EXTEND SIDE MIRRORS, USE BACK-UP CAMERA, TURN ON/OFF AC OR HEATING OR USE NAVIGATION. OTHER SAFETY FEATURES REQUIRING USING OR SEEING THE TOUCHSCREEN PANEL WERE NOT ACCESSIBLE. VEHICLE 7 WEEKS OUT OF 3 YEAR WARRANTY BUT ONLY HAD 20,039 MILES ON IT. TESLA SAID I NEEDED TO PLAY FOR A NEW TOUCHSCREEN PANEL. AFTER A STRENUOUS DISCUSSION TESLA AGREED TO DISCOUNT THE REPAIR BY 50%. I STILL HAD TO PAY $841.63 FOR SOMETHING I FELT WAS A SAFETY ISSUE. LUCKILY THE CAR WAS PARKED AND AT HOME AT THE TIME OF THE FAILURE. IT COULD HAVE BEEN CATASTROPHIC IF IT HAPPEN WHILE DRIVING. I FELT THE TOUCHSCREEN PANEL FAILURE WAS CAUSED BY A MANUFACTURING DEFECT AND SHOULD HAVE BEEN REPLACED AT NO CHARGE. ALSO, IF TESLA FOUND IT HAD A HISTORY OF THESE PANELS FAILING, THEY SHOULD HAVE DONE A RECALL. IN NO WAY SHOULD SUCH A CRITICAL COMPONENT FAIL IN A VEHICLE THAT IS 3 YEARS, 7 WEEKS OLD WITH JUST OVER 20,000 MILES ON IT. *TR
Mfg Campaign: 11331037
Recall Date: Jun 26, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE MCU (THE CAR'S CENTER SCREEN) WOULD NOT TURN ON. THE CENTER SCREEN CONTROLS EVERYTHING IN THE CAR INCLUDING ALL THE UPDATES. SINCE THE CENTER SCREEN DIDN'T WORK, AND UPDATE WAS NOT ABLE TO PASS THROUGH, AND IT ESSENTIALLY MADE THE CAR NOT DRIVABLE. THE CAR WAS IN THE TURN OFF MODE AND WOULD NOT TURN ON. *TR
Corrective Action:
THE MCU (THE CAR'S CENTER SCREEN) WOULD NOT TURN ON. THE CENTER SCREEN CONTROLS EVERYTHING IN THE CAR INCLUDING ALL THE UPDATES. SINCE THE CENTER SCREEN DIDN'T WORK, AND UPDATE WAS NOT ABLE TO PASS THROUGH, AND IT ESSENTIALLY MADE THE CAR NOT DRIVABLE. THE CAR WAS IN THE TURN OFF MODE AND WOULD NOT TURN ON. *TR
Additional Notes:
THE MCU (THE CAR'S CENTER SCREEN) WOULD NOT TURN ON. THE CENTER SCREEN CONTROLS EVERYTHING IN THE CAR INCLUDING ALL THE UPDATES. SINCE THE CENTER SCREEN DIDN'T WORK, AND UPDATE WAS NOT ABLE TO PASS THROUGH, AND IT ESSENTIALLY MADE THE CAR NOT DRIVABLE. THE CAR WAS IN THE TURN OFF MODE AND WOULD NOT TURN ON. *TR
Mfg Campaign: 11330716
Recall Date: Jun 25, 2020
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE MCU (THE CAR'S CENTER SCREEN) WOULD NOT TURN ON. THE CENTER SCREEN CONTROLS EVERYTHING IN THE CAR INCLUDING ALL THE UPDATES. SINCE THE CENTER SCREEN DIDN'T WORK, AND UPDATE WAS NOT ABLE TO PASS THROUGH, AND IT ESSENTIALLY MADE THE CAR NOT DRIVABLE. THE CAR WAS IN THE TURN OFF MODE AND WOULD NOT TURN ON. *TR
Corrective Action:
THE MCU (THE CAR'S CENTER SCREEN) WOULD NOT TURN ON. THE CENTER SCREEN CONTROLS EVERYTHING IN THE CAR INCLUDING ALL THE UPDATES. SINCE THE CENTER SCREEN DIDN'T WORK, AND UPDATE WAS NOT ABLE TO PASS THROUGH, AND IT ESSENTIALLY MADE THE CAR NOT DRIVABLE. THE CAR WAS IN THE TURN OFF MODE AND WOULD NOT TURN ON. *TR
Additional Notes:
THE MCU (THE CAR'S CENTER SCREEN) WOULD NOT TURN ON. THE CENTER SCREEN CONTROLS EVERYTHING IN THE CAR INCLUDING ALL THE UPDATES. SINCE THE CENTER SCREEN DIDN'T WORK, AND UPDATE WAS NOT ABLE TO PASS THROUGH, AND IT ESSENTIALLY MADE THE CAR NOT DRIVABLE. THE CAR WAS IN THE TURN OFF MODE AND WOULD NOT TURN ON. *TR
Mfg Campaign: 11330716
Recall Date: Jun 25, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE MCU (THE CAR'S CENTER SCREEN) WOULD NOT TURN ON. THE CENTER SCREEN CONTROLS EVERYTHING IN THE CAR INCLUDING ALL THE UPDATES. SINCE THE CENTER SCREEN DIDN'T WORK, AND UPDATE WAS NOT ABLE TO PASS THROUGH, AND IT ESSENTIALLY MADE THE CAR NOT DRIVABLE. THE CAR WAS IN THE TURN OFF MODE AND WOULD NOT TURN ON. *TR
Corrective Action:
THE MCU (THE CAR'S CENTER SCREEN) WOULD NOT TURN ON. THE CENTER SCREEN CONTROLS EVERYTHING IN THE CAR INCLUDING ALL THE UPDATES. SINCE THE CENTER SCREEN DIDN'T WORK, AND UPDATE WAS NOT ABLE TO PASS THROUGH, AND IT ESSENTIALLY MADE THE CAR NOT DRIVABLE. THE CAR WAS IN THE TURN OFF MODE AND WOULD NOT TURN ON. *TR
Additional Notes:
THE MCU (THE CAR'S CENTER SCREEN) WOULD NOT TURN ON. THE CENTER SCREEN CONTROLS EVERYTHING IN THE CAR INCLUDING ALL THE UPDATES. SINCE THE CENTER SCREEN DIDN'T WORK, AND UPDATE WAS NOT ABLE TO PASS THROUGH, AND IT ESSENTIALLY MADE THE CAR NOT DRIVABLE. THE CAR WAS IN THE TURN OFF MODE AND WOULD NOT TURN ON. *TR
Mfg Campaign: 11330716
Recall Date: Jun 25, 2020
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