Complaints & Recalls
Official Safety Recalls - Important!
36 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SB-25-20-001
Recall Date: Mar 19, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SB-24-20-001
Recall Date: Dec 23, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-002
Recall Date: Jan 22, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-009
Recall Date: Dec 19, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-20-005
Recall Date: Nov 3, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-20-004
Recall Date: Jul 14, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-17-006
Recall Date: Jul 14, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Consumer Complaints
136 ComplaintsTesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Experienced severe phantom breaking on [XXX] in route to Las Vegas at 70mph September 2024. In heavy rain, while windshield wipers set to auto...........wipers have stopped momentarily blinding the driver, a problem Tesla hasn't fixed on my neighbors 2019 Model 3. The stalkless design prevents safe use of turn signals, horn and gear shifts. Wife who only drives an ICE car can not safely operate turn signals, horn and gear shifts in my 2023 Tesla Model S. Camera system constantly renders 'Blinded' error messages halting Autopilot features. Tesla's resolution is to clean camera's before initiating Autopilot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Experienced severe phantom breaking on [XXX] in route to Las Vegas at 70mph September 2024. In heavy rain, while windshield wipers set to auto...........wipers have stopped momentarily blinding the driver, a problem Tesla hasn't fixed on my neighbors 2019 Model 3. The stalkless design prevents safe use of turn signals, horn and gear shifts. Wife who only drives an ICE car can not safely operate turn signals, horn and gear shifts in my 2023 Tesla Model S. Camera system constantly renders 'Blinded' error messages halting Autopilot features. Tesla's resolution is to clean camera's before initiating Autopilot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Experienced severe phantom breaking on [XXX] in route to Las Vegas at 70mph September 2024. In heavy rain, while windshield wipers set to auto...........wipers have stopped momentarily blinding the driver, a problem Tesla hasn't fixed on my neighbors 2019 Model 3. The stalkless design prevents safe use of turn signals, horn and gear shifts. Wife who only drives an ICE car can not safely operate turn signals, horn and gear shifts in my 2023 Tesla Model S. Camera system constantly renders 'Blinded' error messages halting Autopilot features. Tesla's resolution is to clean camera's before initiating Autopilot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11620970
Recall Date: Oct 21, 2024
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Experienced severe phantom breaking on [XXX] in route to Las Vegas at 70mph September 2024. In heavy rain, while windshield wipers set to auto...........wipers have stopped momentarily blinding the driver, a problem Tesla hasn't fixed on my neighbors 2019 Model 3. The stalkless design prevents safe use of turn signals, horn and gear shifts. Wife who only drives an ICE car can not safely operate turn signals, horn and gear shifts in my 2023 Tesla Model S. Camera system constantly renders 'Blinded' error messages halting Autopilot features. Tesla's resolution is to clean camera's before initiating Autopilot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Experienced severe phantom breaking on [XXX] in route to Las Vegas at 70mph September 2024. In heavy rain, while windshield wipers set to auto...........wipers have stopped momentarily blinding the driver, a problem Tesla hasn't fixed on my neighbors 2019 Model 3. The stalkless design prevents safe use of turn signals, horn and gear shifts. Wife who only drives an ICE car can not safely operate turn signals, horn and gear shifts in my 2023 Tesla Model S. Camera system constantly renders 'Blinded' error messages halting Autopilot features. Tesla's resolution is to clean camera's before initiating Autopilot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Experienced severe phantom breaking on [XXX] in route to Las Vegas at 70mph September 2024. In heavy rain, while windshield wipers set to auto...........wipers have stopped momentarily blinding the driver, a problem Tesla hasn't fixed on my neighbors 2019 Model 3. The stalkless design prevents safe use of turn signals, horn and gear shifts. Wife who only drives an ICE car can not safely operate turn signals, horn and gear shifts in my 2023 Tesla Model S. Camera system constantly renders 'Blinded' error messages halting Autopilot features. Tesla's resolution is to clean camera's before initiating Autopilot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11620970
Recall Date: Oct 21, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Experienced severe phantom breaking on [XXX] in route to Las Vegas at 70mph September 2024. In heavy rain, while windshield wipers set to auto...........wipers have stopped momentarily blinding the driver, a problem Tesla hasn't fixed on my neighbors 2019 Model 3. The stalkless design prevents safe use of turn signals, horn and gear shifts. Wife who only drives an ICE car can not safely operate turn signals, horn and gear shifts in my 2023 Tesla Model S. Camera system constantly renders 'Blinded' error messages halting Autopilot features. Tesla's resolution is to clean camera's before initiating Autopilot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Experienced severe phantom breaking on [XXX] in route to Las Vegas at 70mph September 2024. In heavy rain, while windshield wipers set to auto...........wipers have stopped momentarily blinding the driver, a problem Tesla hasn't fixed on my neighbors 2019 Model 3. The stalkless design prevents safe use of turn signals, horn and gear shifts. Wife who only drives an ICE car can not safely operate turn signals, horn and gear shifts in my 2023 Tesla Model S. Camera system constantly renders 'Blinded' error messages halting Autopilot features. Tesla's resolution is to clean camera's before initiating Autopilot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Experienced severe phantom breaking on [XXX] in route to Las Vegas at 70mph September 2024. In heavy rain, while windshield wipers set to auto...........wipers have stopped momentarily blinding the driver, a problem Tesla hasn't fixed on my neighbors 2019 Model 3. The stalkless design prevents safe use of turn signals, horn and gear shifts. Wife who only drives an ICE car can not safely operate turn signals, horn and gear shifts in my 2023 Tesla Model S. Camera system constantly renders 'Blinded' error messages halting Autopilot features. Tesla's resolution is to clean camera's before initiating Autopilot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11620970
Recall Date: Oct 21, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Tesla has not provided software updates for the 3 recalls listed for my VIN. Each time I ask them about the issue, they indicate my vehicle has the latest software update, but it does not.
Corrective Action:
Tesla has not provided software updates for the 3 recalls listed for my VIN. Each time I ask them about the issue, they indicate my vehicle has the latest software update, but it does not.
Additional Notes:
Tesla has not provided software updates for the 3 recalls listed for my VIN. Each time I ask them about the issue, they indicate my vehicle has the latest software update, but it does not.
Mfg Campaign: 11617355
Recall Date: Sep 30, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This vehicle has a small button on the steering wheel to actuate the horn, instead of part of the center airbag (as most modern vehicles.) In the ten months I’ve owned this car, I have experienced numerous situations where I tried to use the horn in an urgently evolving situation, but could not as I could not instinctively find the horn button. I have complained to Tesla that I view this issue as a safety concern. I know they recognize this, as all new cars manufactured since January 1st of this year now have the horn as part of the airbag. Their response to me has been to purchase the new horn and airbag, at a cost of over $2,200. I firmly believe this should be a recall situation, as the present system does not allow easy, instinctive use of a primary safety device.
Corrective Action:
This vehicle has a small button on the steering wheel to actuate the horn, instead of part of the center airbag (as most modern vehicles.) In the ten months I’ve owned this car, I have experienced numerous situations where I tried to use the horn in an urgently evolving situation, but could not as I could not instinctively find the horn button. I have complained to Tesla that I view this issue as a safety concern. I know they recognize this, as all new cars manufactured since January 1st of this year now have the horn as part of the airbag. Their response to me has been to purchase the new horn and airbag, at a cost of over $2,200. I firmly believe this should be a recall situation, as the present system does not allow easy, instinctive use of a primary safety device.
Additional Notes:
This vehicle has a small button on the steering wheel to actuate the horn, instead of part of the center airbag (as most modern vehicles.) In the ten months I’ve owned this car, I have experienced numerous situations where I tried to use the horn in an urgently evolving situation, but could not as I could not instinctively find the horn button. I have complained to Tesla that I view this issue as a safety concern. I know they recognize this, as all new cars manufactured since January 1st of this year now have the horn as part of the airbag. Their response to me has been to purchase the new horn and airbag, at a cost of over $2,200. I firmly believe this should be a recall situation, as the present system does not allow easy, instinctive use of a primary safety device.
Mfg Campaign: 11615854
Recall Date: Sep 22, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The horn on this car is a button on the right side of the steering wheel. I nearly got into yet another accident when someone started backing up and nearly hit me. I panicked as they backed up and pressed the center airbag as a natural reaction, where a car horn had been for 100 years. Tesla has since changed this on new models, but they need to recall my model and repair this defect before someone gets killed.
Corrective Action:
The horn on this car is a button on the right side of the steering wheel. I nearly got into yet another accident when someone started backing up and nearly hit me. I panicked as they backed up and pressed the center airbag as a natural reaction, where a car horn had been for 100 years. Tesla has since changed this on new models, but they need to recall my model and repair this defect before someone gets killed.
Additional Notes:
The horn on this car is a button on the right side of the steering wheel. I nearly got into yet another accident when someone started backing up and nearly hit me. I panicked as they backed up and pressed the center airbag as a natural reaction, where a car horn had been for 100 years. Tesla has since changed this on new models, but they need to recall my model and repair this defect before someone gets killed.
Mfg Campaign: 11615859
Recall Date: Sep 22, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Tesla removed the blinker stalk and replaced it with capacitive buttons on the steering wheel. This is very dangerous because the buttons move as you turn the wheel. To make it worse, they used capacitive buttons that are not raised so sometimes the ONLY way to turn your blinker on is to look away from the road and at the steering wheel to find the button. The buttons would be more useful had they simply been a rocker button like a lot of vehicles have on their steering wheel for volume control of the radio. But the real problem is that on multiple occasions, the turn signal button simply does not work. They do work 99% of the time but there have been several occasions where I have pressed the capacitive button and the blinker does not go on. I then have to look away from the road to confirm I am pressing the button but it still does not work. On a couple of occasions, if I press the other blinker button and then press the original blinker button, it will work. Other times if I press it enough times (i.e. over 5 times), it will then work. After the 1st complaint, Tesla replaced the component but it continues to happen. I believe it is a software bug and despite seeing other people report this problem to the NHTSA, Tesla told me no one else is reporting it. They suggested when I pick up the car that they show me how to press the button. What is more likely, that I don't know how to press a button or that there is a problem in their design? I know there is probably no rule against not having a blinker stalk because why would anyone ever design a car that would have moving buttons on a steering wheel but I think it is time for a rule and to require Tesla to fix this. If you can't require a blinker stalk, which would be the correct fix, then require the buttons to not be capacitive and to be raised. And who would design left and right buttons to be one on top of the other instead of being side by side. Terrible design and very unsafe.
Corrective Action:
Tesla removed the blinker stalk and replaced it with capacitive buttons on the steering wheel. This is very dangerous because the buttons move as you turn the wheel. To make it worse, they used capacitive buttons that are not raised so sometimes the ONLY way to turn your blinker on is to look away from the road and at the steering wheel to find the button. The buttons would be more useful had they simply been a rocker button like a lot of vehicles have on their steering wheel for volume control of the radio. But the real problem is that on multiple occasions, the turn signal button simply does not work. They do work 99% of the time but there have been several occasions where I have pressed the capacitive button and the blinker does not go on. I then have to look away from the road to confirm I am pressing the button but it still does not work. On a couple of occasions, if I press the other blinker button and then press the original blinker button, it will work. Other times if I press it enough times (i.e. over 5 times), it will then work. After the 1st complaint, Tesla replaced the component but it continues to happen. I believe it is a software bug and despite seeing other people report this problem to the NHTSA, Tesla told me no one else is reporting it. They suggested when I pick up the car that they show me how to press the button. What is more likely, that I don't know how to press a button or that there is a problem in their design? I know there is probably no rule against not having a blinker stalk because why would anyone ever design a car that would have moving buttons on a steering wheel but I think it is time for a rule and to require Tesla to fix this. If you can't require a blinker stalk, which would be the correct fix, then require the buttons to not be capacitive and to be raised. And who would design left and right buttons to be one on top of the other instead of being side by side. Terrible design and very unsafe.
Additional Notes:
Tesla removed the blinker stalk and replaced it with capacitive buttons on the steering wheel. This is very dangerous because the buttons move as you turn the wheel. To make it worse, they used capacitive buttons that are not raised so sometimes the ONLY way to turn your blinker on is to look away from the road and at the steering wheel to find the button. The buttons would be more useful had they simply been a rocker button like a lot of vehicles have on their steering wheel for volume control of the radio. But the real problem is that on multiple occasions, the turn signal button simply does not work. They do work 99% of the time but there have been several occasions where I have pressed the capacitive button and the blinker does not go on. I then have to look away from the road to confirm I am pressing the button but it still does not work. On a couple of occasions, if I press the other blinker button and then press the original blinker button, it will work. Other times if I press it enough times (i.e. over 5 times), it will then work. After the 1st complaint, Tesla replaced the component but it continues to happen. I believe it is a software bug and despite seeing other people report this problem to the NHTSA, Tesla told me no one else is reporting it. They suggested when I pick up the car that they show me how to press the button. What is more likely, that I don't know how to press a button or that there is a problem in their design? I know there is probably no rule against not having a blinker stalk because why would anyone ever design a car that would have moving buttons on a steering wheel but I think it is time for a rule and to require Tesla to fix this. If you can't require a blinker stalk, which would be the correct fix, then require the buttons to not be capacitive and to be raised. And who would design left and right buttons to be one on top of the other instead of being side by side. Terrible design and very unsafe.
Mfg Campaign: 11615735
Recall Date: Sep 21, 2024
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Tesla removed the blinker stalk and replaced it with capacitive buttons on the steering wheel. This is very dangerous because the buttons move as you turn the wheel. To make it worse, they used capacitive buttons that are not raised so sometimes the ONLY way to turn your blinker on is to look away from the road and at the steering wheel to find the button. The buttons would be more useful had they simply been a rocker button like a lot of vehicles have on their steering wheel for volume control of the radio. But the real problem is that on multiple occasions, the turn signal button simply does not work. They do work 99% of the time but there have been several occasions where I have pressed the capacitive button and the blinker does not go on. I then have to look away from the road to confirm I am pressing the button but it still does not work. On a couple of occasions, if I press the other blinker button and then press the original blinker button, it will work. Other times if I press it enough times (i.e. over 5 times), it will then work. After the 1st complaint, Tesla replaced the component but it continues to happen. I believe it is a software bug and despite seeing other people report this problem to the NHTSA, Tesla told me no one else is reporting it. They suggested when I pick up the car that they show me how to press the button. What is more likely, that I don't know how to press a button or that there is a problem in their design? I know there is probably no rule against not having a blinker stalk because why would anyone ever design a car that would have moving buttons on a steering wheel but I think it is time for a rule and to require Tesla to fix this. If you can't require a blinker stalk, which would be the correct fix, then require the buttons to not be capacitive and to be raised. And who would design left and right buttons to be one on top of the other instead of being side by side. Terrible design and very unsafe.
Corrective Action:
Tesla removed the blinker stalk and replaced it with capacitive buttons on the steering wheel. This is very dangerous because the buttons move as you turn the wheel. To make it worse, they used capacitive buttons that are not raised so sometimes the ONLY way to turn your blinker on is to look away from the road and at the steering wheel to find the button. The buttons would be more useful had they simply been a rocker button like a lot of vehicles have on their steering wheel for volume control of the radio. But the real problem is that on multiple occasions, the turn signal button simply does not work. They do work 99% of the time but there have been several occasions where I have pressed the capacitive button and the blinker does not go on. I then have to look away from the road to confirm I am pressing the button but it still does not work. On a couple of occasions, if I press the other blinker button and then press the original blinker button, it will work. Other times if I press it enough times (i.e. over 5 times), it will then work. After the 1st complaint, Tesla replaced the component but it continues to happen. I believe it is a software bug and despite seeing other people report this problem to the NHTSA, Tesla told me no one else is reporting it. They suggested when I pick up the car that they show me how to press the button. What is more likely, that I don't know how to press a button or that there is a problem in their design? I know there is probably no rule against not having a blinker stalk because why would anyone ever design a car that would have moving buttons on a steering wheel but I think it is time for a rule and to require Tesla to fix this. If you can't require a blinker stalk, which would be the correct fix, then require the buttons to not be capacitive and to be raised. And who would design left and right buttons to be one on top of the other instead of being side by side. Terrible design and very unsafe.
Additional Notes:
Tesla removed the blinker stalk and replaced it with capacitive buttons on the steering wheel. This is very dangerous because the buttons move as you turn the wheel. To make it worse, they used capacitive buttons that are not raised so sometimes the ONLY way to turn your blinker on is to look away from the road and at the steering wheel to find the button. The buttons would be more useful had they simply been a rocker button like a lot of vehicles have on their steering wheel for volume control of the radio. But the real problem is that on multiple occasions, the turn signal button simply does not work. They do work 99% of the time but there have been several occasions where I have pressed the capacitive button and the blinker does not go on. I then have to look away from the road to confirm I am pressing the button but it still does not work. On a couple of occasions, if I press the other blinker button and then press the original blinker button, it will work. Other times if I press it enough times (i.e. over 5 times), it will then work. After the 1st complaint, Tesla replaced the component but it continues to happen. I believe it is a software bug and despite seeing other people report this problem to the NHTSA, Tesla told me no one else is reporting it. They suggested when I pick up the car that they show me how to press the button. What is more likely, that I don't know how to press a button or that there is a problem in their design? I know there is probably no rule against not having a blinker stalk because why would anyone ever design a car that would have moving buttons on a steering wheel but I think it is time for a rule and to require Tesla to fix this. If you can't require a blinker stalk, which would be the correct fix, then require the buttons to not be capacitive and to be raised. And who would design left and right buttons to be one on top of the other instead of being side by side. Terrible design and very unsafe.
Mfg Campaign: 11615735
Recall Date: Sep 21, 2024
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
There is a design flaw in the functionality of the windshield wipers. Instead of the functionality being on a stalk like every other car, Tesla decided to make it a 2 step process. To operate the windshield wipers, you first have to press a capacitive button on the steering wheel and then you have to scroll a wheel on the steering wheel. The first problem is that the button to turn on the windshield wipers is a capacitive button that is not raised on the steering wheel - so the button moves as you turn the steering wheel and thus it is not in the same place all the time. This makes it very difficult and practically impossible to find the button without taking your eyes off the road to find the button on the steering wheel. The second problem is that once you find that button, you then have to find the scroll wheel on the other side of the steering wheel to then adjust the speed. So picture you are driving into a downpour. You instantly can't see because of the rain. Because you are turning slightly on the highway, you have to take your eyes off the road to find the button on the steering wheel. That will activate the wipers but only in intermittent mode. You then have to use the scroll wheel on the other side of the steering wheel to adjust the speed so it is continuous. And while the car does have an "auto" mode, I've owned 3 different Teslas over 9 years and it has never worked properly - often turning on the wipers on a day that is 100% sunny. The auto mode also doesn't work well when it is raining because it often doesn't sense the correct speed (so staying in auto mode is not a great solution). The correct solution would be to return the wiper functionality to a stalk on the steering column and most definitely not require 2 separate buttons/functions to use it. It is very dangerous having to take your eyes off the road when you enter a downpour or when you are in a drizzle situation and then it starts pouring because you need to do 2 things.
Corrective Action:
There is a design flaw in the functionality of the windshield wipers. Instead of the functionality being on a stalk like every other car, Tesla decided to make it a 2 step process. To operate the windshield wipers, you first have to press a capacitive button on the steering wheel and then you have to scroll a wheel on the steering wheel. The first problem is that the button to turn on the windshield wipers is a capacitive button that is not raised on the steering wheel - so the button moves as you turn the steering wheel and thus it is not in the same place all the time. This makes it very difficult and practically impossible to find the button without taking your eyes off the road to find the button on the steering wheel. The second problem is that once you find that button, you then have to find the scroll wheel on the other side of the steering wheel to then adjust the speed. So picture you are driving into a downpour. You instantly can't see because of the rain. Because you are turning slightly on the highway, you have to take your eyes off the road to find the button on the steering wheel. That will activate the wipers but only in intermittent mode. You then have to use the scroll wheel on the other side of the steering wheel to adjust the speed so it is continuous. And while the car does have an "auto" mode, I've owned 3 different Teslas over 9 years and it has never worked properly - often turning on the wipers on a day that is 100% sunny. The auto mode also doesn't work well when it is raining because it often doesn't sense the correct speed (so staying in auto mode is not a great solution). The correct solution would be to return the wiper functionality to a stalk on the steering column and most definitely not require 2 separate buttons/functions to use it. It is very dangerous having to take your eyes off the road when you enter a downpour or when you are in a drizzle situation and then it starts pouring because you need to do 2 things.
Additional Notes:
There is a design flaw in the functionality of the windshield wipers. Instead of the functionality being on a stalk like every other car, Tesla decided to make it a 2 step process. To operate the windshield wipers, you first have to press a capacitive button on the steering wheel and then you have to scroll a wheel on the steering wheel. The first problem is that the button to turn on the windshield wipers is a capacitive button that is not raised on the steering wheel - so the button moves as you turn the steering wheel and thus it is not in the same place all the time. This makes it very difficult and practically impossible to find the button without taking your eyes off the road to find the button on the steering wheel. The second problem is that once you find that button, you then have to find the scroll wheel on the other side of the steering wheel to then adjust the speed. So picture you are driving into a downpour. You instantly can't see because of the rain. Because you are turning slightly on the highway, you have to take your eyes off the road to find the button on the steering wheel. That will activate the wipers but only in intermittent mode. You then have to use the scroll wheel on the other side of the steering wheel to adjust the speed so it is continuous. And while the car does have an "auto" mode, I've owned 3 different Teslas over 9 years and it has never worked properly - often turning on the wipers on a day that is 100% sunny. The auto mode also doesn't work well when it is raining because it often doesn't sense the correct speed (so staying in auto mode is not a great solution). The correct solution would be to return the wiper functionality to a stalk on the steering column and most definitely not require 2 separate buttons/functions to use it. It is very dangerous having to take your eyes off the road when you enter a downpour or when you are in a drizzle situation and then it starts pouring because you need to do 2 things.
Mfg Campaign: 11615738
Recall Date: Sep 21, 2024
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM:HORN
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11610142
Recall Date: Aug 22, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The horn is not in the correct place. The center of the steering wheel hub. In any accident scenario, your instincts fail and you wind up hitting the airbag with no result. This is. Design defect.
Corrective Action:
The horn is not in the correct place. The center of the steering wheel hub. In any accident scenario, your instincts fail and you wind up hitting the airbag with no result. This is. Design defect.
Additional Notes:
The horn is not in the correct place. The center of the steering wheel hub. In any accident scenario, your instincts fail and you wind up hitting the airbag with no result. This is. Design defect.
Mfg Campaign: 11609692
Recall Date: Aug 20, 2024
Tesla, Inc.
Defect Description:
SEATS
Potential Consequences:
Driver seat will no adjust leaving is in a position too far from the brake and steering wheel and too low to see over dashboard adequately
Corrective Action:
Driver seat will no adjust leaving is in a position too far from the brake and steering wheel and too low to see over dashboard adequately
Additional Notes:
Driver seat will no adjust leaving is in a position too far from the brake and steering wheel and too low to see over dashboard adequately
Mfg Campaign: 11605362
Recall Date: Jul 30, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
There is a design flaw with the horn on the steering yoke. It is not easily located especially in times of stress or eminent collision. I have been driving for 50 years and all horns in my past vehicles have horns in the center of the steering wheel. Last April, I was backing up in a parking lot and through the rear camera, I saw a car behind me backing up. I stopped my car and could not get to the horn quick enough to alert the other diver and he continued to back up and he backed into my car causing $3,500 in damage. Yesterday, I was driving, and someone made a very unsafe turn that needed a horn to alert them, and I could not find the little button on the yoke to activate the horn. Yesterday's event, a near miss caused me to file this notice, although I should have done it sooner. Not as much of an issue, but the turn indicators are buttons too, and it is confusing to use them as opposed to a strike. I find myself not using the indicators as much in situations requiring a quicker need, typically like on the freeway. NHTSA should consider making all horns to be in the center of the steering wheel and all turn indicators to be strikes.
Corrective Action:
There is a design flaw with the horn on the steering yoke. It is not easily located especially in times of stress or eminent collision. I have been driving for 50 years and all horns in my past vehicles have horns in the center of the steering wheel. Last April, I was backing up in a parking lot and through the rear camera, I saw a car behind me backing up. I stopped my car and could not get to the horn quick enough to alert the other diver and he continued to back up and he backed into my car causing $3,500 in damage. Yesterday, I was driving, and someone made a very unsafe turn that needed a horn to alert them, and I could not find the little button on the yoke to activate the horn. Yesterday's event, a near miss caused me to file this notice, although I should have done it sooner. Not as much of an issue, but the turn indicators are buttons too, and it is confusing to use them as opposed to a strike. I find myself not using the indicators as much in situations requiring a quicker need, typically like on the freeway. NHTSA should consider making all horns to be in the center of the steering wheel and all turn indicators to be strikes.
Additional Notes:
There is a design flaw with the horn on the steering yoke. It is not easily located especially in times of stress or eminent collision. I have been driving for 50 years and all horns in my past vehicles have horns in the center of the steering wheel. Last April, I was backing up in a parking lot and through the rear camera, I saw a car behind me backing up. I stopped my car and could not get to the horn quick enough to alert the other diver and he continued to back up and he backed into my car causing $3,500 in damage. Yesterday, I was driving, and someone made a very unsafe turn that needed a horn to alert them, and I could not find the little button on the yoke to activate the horn. Yesterday's event, a near miss caused me to file this notice, although I should have done it sooner. Not as much of an issue, but the turn indicators are buttons too, and it is confusing to use them as opposed to a strike. I find myself not using the indicators as much in situations requiring a quicker need, typically like on the freeway. NHTSA should consider making all horns to be in the center of the steering wheel and all turn indicators to be strikes.
Mfg Campaign: 11604825
Recall Date: Jul 26, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is a design flaw with the horn on the steering yoke. It is not easily located especially in times of stress or eminent collision. I have been driving for 50 years and all horns in my past vehicles have horns in the center of the steering wheel. Last April, I was backing up in a parking lot and through the rear camera, I saw a car behind me backing up. I stopped my car and could not get to the horn quick enough to alert the other diver and he continued to back up and he backed into my car causing $3,500 in damage. Yesterday, I was driving, and someone made a very unsafe turn that needed a horn to alert them, and I could not find the little button on the yoke to activate the horn. Yesterday's event, a near miss caused me to file this notice, although I should have done it sooner. Not as much of an issue, but the turn indicators are buttons too, and it is confusing to use them as opposed to a strike. I find myself not using the indicators as much in situations requiring a quicker need, typically like on the freeway. NHTSA should consider making all horns to be in the center of the steering wheel and all turn indicators to be strikes.
Corrective Action:
There is a design flaw with the horn on the steering yoke. It is not easily located especially in times of stress or eminent collision. I have been driving for 50 years and all horns in my past vehicles have horns in the center of the steering wheel. Last April, I was backing up in a parking lot and through the rear camera, I saw a car behind me backing up. I stopped my car and could not get to the horn quick enough to alert the other diver and he continued to back up and he backed into my car causing $3,500 in damage. Yesterday, I was driving, and someone made a very unsafe turn that needed a horn to alert them, and I could not find the little button on the yoke to activate the horn. Yesterday's event, a near miss caused me to file this notice, although I should have done it sooner. Not as much of an issue, but the turn indicators are buttons too, and it is confusing to use them as opposed to a strike. I find myself not using the indicators as much in situations requiring a quicker need, typically like on the freeway. NHTSA should consider making all horns to be in the center of the steering wheel and all turn indicators to be strikes.
Additional Notes:
There is a design flaw with the horn on the steering yoke. It is not easily located especially in times of stress or eminent collision. I have been driving for 50 years and all horns in my past vehicles have horns in the center of the steering wheel. Last April, I was backing up in a parking lot and through the rear camera, I saw a car behind me backing up. I stopped my car and could not get to the horn quick enough to alert the other diver and he continued to back up and he backed into my car causing $3,500 in damage. Yesterday, I was driving, and someone made a very unsafe turn that needed a horn to alert them, and I could not find the little button on the yoke to activate the horn. Yesterday's event, a near miss caused me to file this notice, although I should have done it sooner. Not as much of an issue, but the turn indicators are buttons too, and it is confusing to use them as opposed to a strike. I find myself not using the indicators as much in situations requiring a quicker need, typically like on the freeway. NHTSA should consider making all horns to be in the center of the steering wheel and all turn indicators to be strikes.
Mfg Campaign: 11604825
Recall Date: Jul 26, 2024
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I have owned a 2023 Model S Plaid for 6 months. I like the vehicle overall but it has 2 features that are actually dangerous. 1) Horn - There is a small hepatic area on the right of the steering wheel that engages the horn. It is impossible to find and press in an emergency situation. One has to take their eyes off the road to find the area before attempting to press it. Even then it is small and can still be missed. Their have been multiple times my car was almost hit because I could not use the horn to warn people in time. Tesla has now moved the horn to the middle of the steering wheel but will not retroactively fix this for existing customers. This will 100% cause unnecessary accidents. 2) Turn signals These are also small hepatic spots on the steering wheel next to each other. You have to look down to find them and pressing the wrong side signal is a common occurrence. This is also dangerous and requires user to take their eyes off the road to find.
Corrective Action:
I have owned a 2023 Model S Plaid for 6 months. I like the vehicle overall but it has 2 features that are actually dangerous. 1) Horn - There is a small hepatic area on the right of the steering wheel that engages the horn. It is impossible to find and press in an emergency situation. One has to take their eyes off the road to find the area before attempting to press it. Even then it is small and can still be missed. Their have been multiple times my car was almost hit because I could not use the horn to warn people in time. Tesla has now moved the horn to the middle of the steering wheel but will not retroactively fix this for existing customers. This will 100% cause unnecessary accidents. 2) Turn signals These are also small hepatic spots on the steering wheel next to each other. You have to look down to find them and pressing the wrong side signal is a common occurrence. This is also dangerous and requires user to take their eyes off the road to find.
Additional Notes:
I have owned a 2023 Model S Plaid for 6 months. I like the vehicle overall but it has 2 features that are actually dangerous. 1) Horn - There is a small hepatic area on the right of the steering wheel that engages the horn. It is impossible to find and press in an emergency situation. One has to take their eyes off the road to find the area before attempting to press it. Even then it is small and can still be missed. Their have been multiple times my car was almost hit because I could not use the horn to warn people in time. Tesla has now moved the horn to the middle of the steering wheel but will not retroactively fix this for existing customers. This will 100% cause unnecessary accidents. 2) Turn signals These are also small hepatic spots on the steering wheel next to each other. You have to look down to find them and pressing the wrong side signal is a common occurrence. This is also dangerous and requires user to take their eyes off the road to find.
Mfg Campaign: 11604435
Recall Date: Jul 25, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have owned a 2023 Model S Plaid for 6 months. I like the vehicle overall but it has 2 features that are actually dangerous. 1) Horn - There is a small hepatic area on the right of the steering wheel that engages the horn. It is impossible to find and press in an emergency situation. One has to take their eyes off the road to find the area before attempting to press it. Even then it is small and can still be missed. Their have been multiple times my car was almost hit because I could not use the horn to warn people in time. Tesla has now moved the horn to the middle of the steering wheel but will not retroactively fix this for existing customers. This will 100% cause unnecessary accidents. 2) Turn signals These are also small hepatic spots on the steering wheel next to each other. You have to look down to find them and pressing the wrong side signal is a common occurrence. This is also dangerous and requires user to take their eyes off the road to find.
Corrective Action:
I have owned a 2023 Model S Plaid for 6 months. I like the vehicle overall but it has 2 features that are actually dangerous. 1) Horn - There is a small hepatic area on the right of the steering wheel that engages the horn. It is impossible to find and press in an emergency situation. One has to take their eyes off the road to find the area before attempting to press it. Even then it is small and can still be missed. Their have been multiple times my car was almost hit because I could not use the horn to warn people in time. Tesla has now moved the horn to the middle of the steering wheel but will not retroactively fix this for existing customers. This will 100% cause unnecessary accidents. 2) Turn signals These are also small hepatic spots on the steering wheel next to each other. You have to look down to find them and pressing the wrong side signal is a common occurrence. This is also dangerous and requires user to take their eyes off the road to find.
Additional Notes:
I have owned a 2023 Model S Plaid for 6 months. I like the vehicle overall but it has 2 features that are actually dangerous. 1) Horn - There is a small hepatic area on the right of the steering wheel that engages the horn. It is impossible to find and press in an emergency situation. One has to take their eyes off the road to find the area before attempting to press it. Even then it is small and can still be missed. Their have been multiple times my car was almost hit because I could not use the horn to warn people in time. Tesla has now moved the horn to the middle of the steering wheel but will not retroactively fix this for existing customers. This will 100% cause unnecessary accidents. 2) Turn signals These are also small hepatic spots on the steering wheel next to each other. You have to look down to find them and pressing the wrong side signal is a common occurrence. This is also dangerous and requires user to take their eyes off the road to find.
Mfg Campaign: 11604435
Recall Date: Jul 25, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Tesla changed their steering wheel on later models because they know that not having the horn in the center of the steering wheel is very dangerous. Several times I tried to honk my horn in dangerous situations and I missed the horn icon and turned on the windshield wipers instead whose icon is next to it.There should be a recall of the older style steering wheels!
Corrective Action:
Tesla changed their steering wheel on later models because they know that not having the horn in the center of the steering wheel is very dangerous. Several times I tried to honk my horn in dangerous situations and I missed the horn icon and turned on the windshield wipers instead whose icon is next to it.There should be a recall of the older style steering wheels!
Additional Notes:
Tesla changed their steering wheel on later models because they know that not having the horn in the center of the steering wheel is very dangerous. Several times I tried to honk my horn in dangerous situations and I missed the horn icon and turned on the windshield wipers instead whose icon is next to it.There should be a recall of the older style steering wheels!
Mfg Campaign: 11603511
Recall Date: Jul 20, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
i am reporting a dangerous design of the horn button on my and many other Teslas. The horn activation has been moved from the standard "center of the steering wheel" to a small button on the right brace of the steering wheel (the brace goes from the center of the wheel to the outer periphery). It is a most unnatural spot for a horn that is mostly used in emergency situations (e.g., a car doesn't see you) where speed to activation is critical. (I have yet to hit the little button the first time when I really needed the horn.) Even worse, if you are in the process of turning when you need the horn, its location could be anywhere! It depends on how much the steering wheel is turned! I mostly love my Tesla, but this seemingly minor issue is pretty, pretty bad. I bet it is already causing accidents - I was lucky the other car saw me just in time. And the horn button was NOT an option - Tesla trashed the center horn to save $$.
Corrective Action:
i am reporting a dangerous design of the horn button on my and many other Teslas. The horn activation has been moved from the standard "center of the steering wheel" to a small button on the right brace of the steering wheel (the brace goes from the center of the wheel to the outer periphery). It is a most unnatural spot for a horn that is mostly used in emergency situations (e.g., a car doesn't see you) where speed to activation is critical. (I have yet to hit the little button the first time when I really needed the horn.) Even worse, if you are in the process of turning when you need the horn, its location could be anywhere! It depends on how much the steering wheel is turned! I mostly love my Tesla, but this seemingly minor issue is pretty, pretty bad. I bet it is already causing accidents - I was lucky the other car saw me just in time. And the horn button was NOT an option - Tesla trashed the center horn to save $$.
Additional Notes:
i am reporting a dangerous design of the horn button on my and many other Teslas. The horn activation has been moved from the standard "center of the steering wheel" to a small button on the right brace of the steering wheel (the brace goes from the center of the wheel to the outer periphery). It is a most unnatural spot for a horn that is mostly used in emergency situations (e.g., a car doesn't see you) where speed to activation is critical. (I have yet to hit the little button the first time when I really needed the horn.) Even worse, if you are in the process of turning when you need the horn, its location could be anywhere! It depends on how much the steering wheel is turned! I mostly love my Tesla, but this seemingly minor issue is pretty, pretty bad. I bet it is already causing accidents - I was lucky the other car saw me just in time. And the horn button was NOT an option - Tesla trashed the center horn to save $$.
Mfg Campaign: 11603466
Recall Date: Jul 19, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The horn on my car is triggered by a small flat electric "button" on the right side of the steering wheel. There is no horn when you hit the middle of the steering wheel. It is very difficult (and unsafe) to quickly react to a situation when you have to look down to find the horn. When backing out of a parking spot, the horn moves to my left side due to the wheel being turned. Several times, I have almost been hit in a parking lot because I can not quickly find the horn, and my muscle memory is to quickly hit the middle of the steering wheel. I have never had a car where the horn was not located in the middle of the wheel, and I have owned and driven many cars. This week, I was on a highway, and the car next to me began to move into my lane. My muscle memory hit the middle of the wheel, which of course did not work, and so I had to slam my breaks hard to keep from being hit. If I could have hit the horn in a fast and easy manner, the other car would have moved back into its lane. If there had been someone behind me, I likely would have been rear-ended from breaking so abruptly. I have had the car for more than a year, so I reject the idea that I will "just get used to it". Please look into this and request that Tesla recall and replace the steering wheel for all of their vehicles that have this horn arrangement.
Corrective Action:
The horn on my car is triggered by a small flat electric "button" on the right side of the steering wheel. There is no horn when you hit the middle of the steering wheel. It is very difficult (and unsafe) to quickly react to a situation when you have to look down to find the horn. When backing out of a parking spot, the horn moves to my left side due to the wheel being turned. Several times, I have almost been hit in a parking lot because I can not quickly find the horn, and my muscle memory is to quickly hit the middle of the steering wheel. I have never had a car where the horn was not located in the middle of the wheel, and I have owned and driven many cars. This week, I was on a highway, and the car next to me began to move into my lane. My muscle memory hit the middle of the wheel, which of course did not work, and so I had to slam my breaks hard to keep from being hit. If I could have hit the horn in a fast and easy manner, the other car would have moved back into its lane. If there had been someone behind me, I likely would have been rear-ended from breaking so abruptly. I have had the car for more than a year, so I reject the idea that I will "just get used to it". Please look into this and request that Tesla recall and replace the steering wheel for all of their vehicles that have this horn arrangement.
Additional Notes:
The horn on my car is triggered by a small flat electric "button" on the right side of the steering wheel. There is no horn when you hit the middle of the steering wheel. It is very difficult (and unsafe) to quickly react to a situation when you have to look down to find the horn. When backing out of a parking spot, the horn moves to my left side due to the wheel being turned. Several times, I have almost been hit in a parking lot because I can not quickly find the horn, and my muscle memory is to quickly hit the middle of the steering wheel. I have never had a car where the horn was not located in the middle of the wheel, and I have owned and driven many cars. This week, I was on a highway, and the car next to me began to move into my lane. My muscle memory hit the middle of the wheel, which of course did not work, and so I had to slam my breaks hard to keep from being hit. If I could have hit the horn in a fast and easy manner, the other car would have moved back into its lane. If there had been someone behind me, I likely would have been rear-ended from breaking so abruptly. I have had the car for more than a year, so I reject the idea that I will "just get used to it". Please look into this and request that Tesla recall and replace the steering wheel for all of their vehicles that have this horn arrangement.
Mfg Campaign: 11601284
Recall Date: Jul 11, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Was driving on a highway when suddenly a whole bunch of error messages came on and my car became hard to steer. Wobbled off my lane which was extremely dangerous going 70mph. I reported this to Tesla and set up a service appointment. The day before my appointment they rescheduled it, pushing it out 30 days saying they don’t have the part in store. They haven’t looked at my car. They said they’re waiting for a new steering rack but don’t know when it’s coming in. Mentioned towing the vehicle and it being unsafe to operate - they must know there’s something wrong and clearly there’s a backlog of issues. They should have told me this earlier. My car is practically new. There’s absolutely no reason the steering rack would have broken.
Corrective Action:
Was driving on a highway when suddenly a whole bunch of error messages came on and my car became hard to steer. Wobbled off my lane which was extremely dangerous going 70mph. I reported this to Tesla and set up a service appointment. The day before my appointment they rescheduled it, pushing it out 30 days saying they don’t have the part in store. They haven’t looked at my car. They said they’re waiting for a new steering rack but don’t know when it’s coming in. Mentioned towing the vehicle and it being unsafe to operate - they must know there’s something wrong and clearly there’s a backlog of issues. They should have told me this earlier. My car is practically new. There’s absolutely no reason the steering rack would have broken.
Additional Notes:
Was driving on a highway when suddenly a whole bunch of error messages came on and my car became hard to steer. Wobbled off my lane which was extremely dangerous going 70mph. I reported this to Tesla and set up a service appointment. The day before my appointment they rescheduled it, pushing it out 30 days saying they don’t have the part in store. They haven’t looked at my car. They said they’re waiting for a new steering rack but don’t know when it’s coming in. Mentioned towing the vehicle and it being unsafe to operate - they must know there’s something wrong and clearly there’s a backlog of issues. They should have told me this earlier. My car is practically new. There’s absolutely no reason the steering rack would have broken.
Mfg Campaign: 11600201
Recall Date: Jul 8, 2024
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