Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-014
Recall Date: Nov 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-11-003
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Consumer Complaints
637 ComplaintsTesla, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS MAKING A LEGAL U TURN ON A CITY STREET TO PARK. I PULLED BEHIND A PARKED CAR AND WAS GOING ABOUT 1MPH WHEN MY CAR SUDDENLY ACCELERATED AND HIT THE PARKED CAR. THERE WERE NO WARNING SOUNDS UNTIL THE CAR HIT THE OTHER CAR AND THEN THE HORN AND LIGHTS ON MY CAR WENT OFF. THE CAR WAS NOT ON AUTO PARK AND NO AIR BAGS WERE DEPLOYED HOWEVER MY CAR AND THE CAR THAT WAS HIT HAD EXTENSIVE BODY DAMAGE. THERE WERE NOT INJURIES TO PEOPLE. I DON'T KNOW WHY THE CAR ACCELERATED INSTEAD OF STOPPING. I HAVE NEVER HIT THE ACCELERATOR PEDDLE INSTEAD OF THE BRAKE AND I DOUBT IF I DID IT IN THIS CASE.
Corrective Action:
I WAS MAKING A LEGAL U TURN ON A CITY STREET TO PARK. I PULLED BEHIND A PARKED CAR AND WAS GOING ABOUT 1MPH WHEN MY CAR SUDDENLY ACCELERATED AND HIT THE PARKED CAR. THERE WERE NO WARNING SOUNDS UNTIL THE CAR HIT THE OTHER CAR AND THEN THE HORN AND LIGHTS ON MY CAR WENT OFF. THE CAR WAS NOT ON AUTO PARK AND NO AIR BAGS WERE DEPLOYED HOWEVER MY CAR AND THE CAR THAT WAS HIT HAD EXTENSIVE BODY DAMAGE. THERE WERE NOT INJURIES TO PEOPLE. I DON'T KNOW WHY THE CAR ACCELERATED INSTEAD OF STOPPING. I HAVE NEVER HIT THE ACCELERATOR PEDDLE INSTEAD OF THE BRAKE AND I DOUBT IF I DID IT IN THIS CASE.
Additional Notes:
I WAS MAKING A LEGAL U TURN ON A CITY STREET TO PARK. I PULLED BEHIND A PARKED CAR AND WAS GOING ABOUT 1MPH WHEN MY CAR SUDDENLY ACCELERATED AND HIT THE PARKED CAR. THERE WERE NO WARNING SOUNDS UNTIL THE CAR HIT THE OTHER CAR AND THEN THE HORN AND LIGHTS ON MY CAR WENT OFF. THE CAR WAS NOT ON AUTO PARK AND NO AIR BAGS WERE DEPLOYED HOWEVER MY CAR AND THE CAR THAT WAS HIT HAD EXTENSIVE BODY DAMAGE. THERE WERE NOT INJURIES TO PEOPLE. I DON'T KNOW WHY THE CAR ACCELERATED INSTEAD OF STOPPING. I HAVE NEVER HIT THE ACCELERATOR PEDDLE INSTEAD OF THE BRAKE AND I DOUBT IF I DID IT IN THIS CASE.
Mfg Campaign: 11121147
Recall Date: Aug 20, 2018
Tesla, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I WAS MAKING A LEGAL U TURN ON A CITY STREET TO PARK. I PULLED BEHIND A PARKED CAR AND WAS GOING ABOUT 1MPH WHEN MY CAR SUDDENLY ACCELERATED AND HIT THE PARKED CAR. THERE WERE NO WARNING SOUNDS UNTIL THE CAR HIT THE OTHER CAR AND THEN THE HORN AND LIGHTS ON MY CAR WENT OFF. THE CAR WAS NOT ON AUTO PARK AND NO AIR BAGS WERE DEPLOYED HOWEVER MY CAR AND THE CAR THAT WAS HIT HAD EXTENSIVE BODY DAMAGE. THERE WERE NOT INJURIES TO PEOPLE. I DON'T KNOW WHY THE CAR ACCELERATED INSTEAD OF STOPPING. I HAVE NEVER HIT THE ACCELERATOR PEDDLE INSTEAD OF THE BRAKE AND I DOUBT IF I DID IT IN THIS CASE.
Corrective Action:
I WAS MAKING A LEGAL U TURN ON A CITY STREET TO PARK. I PULLED BEHIND A PARKED CAR AND WAS GOING ABOUT 1MPH WHEN MY CAR SUDDENLY ACCELERATED AND HIT THE PARKED CAR. THERE WERE NO WARNING SOUNDS UNTIL THE CAR HIT THE OTHER CAR AND THEN THE HORN AND LIGHTS ON MY CAR WENT OFF. THE CAR WAS NOT ON AUTO PARK AND NO AIR BAGS WERE DEPLOYED HOWEVER MY CAR AND THE CAR THAT WAS HIT HAD EXTENSIVE BODY DAMAGE. THERE WERE NOT INJURIES TO PEOPLE. I DON'T KNOW WHY THE CAR ACCELERATED INSTEAD OF STOPPING. I HAVE NEVER HIT THE ACCELERATOR PEDDLE INSTEAD OF THE BRAKE AND I DOUBT IF I DID IT IN THIS CASE.
Additional Notes:
I WAS MAKING A LEGAL U TURN ON A CITY STREET TO PARK. I PULLED BEHIND A PARKED CAR AND WAS GOING ABOUT 1MPH WHEN MY CAR SUDDENLY ACCELERATED AND HIT THE PARKED CAR. THERE WERE NO WARNING SOUNDS UNTIL THE CAR HIT THE OTHER CAR AND THEN THE HORN AND LIGHTS ON MY CAR WENT OFF. THE CAR WAS NOT ON AUTO PARK AND NO AIR BAGS WERE DEPLOYED HOWEVER MY CAR AND THE CAR THAT WAS HIT HAD EXTENSIVE BODY DAMAGE. THERE WERE NOT INJURIES TO PEOPLE. I DON'T KNOW WHY THE CAR ACCELERATED INSTEAD OF STOPPING. I HAVE NEVER HIT THE ACCELERATOR PEDDLE INSTEAD OF THE BRAKE AND I DOUBT IF I DID IT IN THIS CASE.
Mfg Campaign: 11121147
Recall Date: Aug 20, 2018
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE DRIVING 5 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A GARAGE DOOR. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO TESLA BUENA PARK (6692 AUTO CENTER DR, BUENA PARK, CA 90621, (714) 735-5696) AND WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE DRIVING 5 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A GARAGE DOOR. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO TESLA BUENA PARK (6692 AUTO CENTER DR, BUENA PARK, CA 90621, (714) 735-5696) AND WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE DRIVING 5 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A GARAGE DOOR. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO TESLA BUENA PARK (6692 AUTO CENTER DR, BUENA PARK, CA 90621, (714) 735-5696) AND WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Mfg Campaign: 11113560
Recall Date: Jul 25, 2018
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN ANY FORM OF MUSIC PLAYBACK FAILS (USB, RADIO, ETC) THE AUDIO ALERT FUNCTIONALITY OF THE CAR ALSO IS DISABLED. ANY AUDIO ALARMS (EVERYTHING FROM BLINKER SOUNDS TO EMERGENCY BRAKE WARNINGS) CEASE TO FUNCTION UNTIL THE MUSIC PLAYBACK RECOVERS FROM ITS ERROR.
Corrective Action:
WHEN ANY FORM OF MUSIC PLAYBACK FAILS (USB, RADIO, ETC) THE AUDIO ALERT FUNCTIONALITY OF THE CAR ALSO IS DISABLED. ANY AUDIO ALARMS (EVERYTHING FROM BLINKER SOUNDS TO EMERGENCY BRAKE WARNINGS) CEASE TO FUNCTION UNTIL THE MUSIC PLAYBACK RECOVERS FROM ITS ERROR.
Additional Notes:
WHEN ANY FORM OF MUSIC PLAYBACK FAILS (USB, RADIO, ETC) THE AUDIO ALERT FUNCTIONALITY OF THE CAR ALSO IS DISABLED. ANY AUDIO ALARMS (EVERYTHING FROM BLINKER SOUNDS TO EMERGENCY BRAKE WARNINGS) CEASE TO FUNCTION UNTIL THE MUSIC PLAYBACK RECOVERS FROM ITS ERROR.
Mfg Campaign: 11102673
Recall Date: Jun 19, 2018
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE ATTEMPTING TO PARK THE VEHICLE AT A LOW SPEED, THE VEHICLE SUDDENLY ACCELERATED WITH THE BRAKE PEDAL DEPRESSED. THE VEHICLE PROCEEDED TO JUMP THE CURB AND CRASHED INTO SOME BUSHES. THERE WAS NO WARNING INDICATOR ILLUMINATED BEFORE, DURING, OR AFTER THE FAILURE OCCURRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT?S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,772.
Corrective Action:
TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE ATTEMPTING TO PARK THE VEHICLE AT A LOW SPEED, THE VEHICLE SUDDENLY ACCELERATED WITH THE BRAKE PEDAL DEPRESSED. THE VEHICLE PROCEEDED TO JUMP THE CURB AND CRASHED INTO SOME BUSHES. THERE WAS NO WARNING INDICATOR ILLUMINATED BEFORE, DURING, OR AFTER THE FAILURE OCCURRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT?S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,772.
Additional Notes:
TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE ATTEMPTING TO PARK THE VEHICLE AT A LOW SPEED, THE VEHICLE SUDDENLY ACCELERATED WITH THE BRAKE PEDAL DEPRESSED. THE VEHICLE PROCEEDED TO JUMP THE CURB AND CRASHED INTO SOME BUSHES. THERE WAS NO WARNING INDICATOR ILLUMINATED BEFORE, DURING, OR AFTER THE FAILURE OCCURRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT?S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,772.
Mfg Campaign: 11098517
Recall Date: May 29, 2018
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE CAR FAILED TO COME OUT OF THE ENHANCED AUTOPILOT MODE, EVEN AFTER PRESSING THE BRAKE PEDALS, AND WENT STRAIGHT THROUGH A RED LIGHT, CAUSING A COLLISION RESULTING IN TOTAL LOSS OF BOTH VEHICLES. I BELIEVE THE 'SELF DRIVING MODE', OR THE ENHANCED AUTOPILOT MODE WAS DEFECTIVE. WE WOULD LIKE TO GET THE VEHICLE DATA PERTAINING TO EVENTS JUST BEFORE THE CRASH, BUT TESLA WOULD NOT GIVE IT WITHOUT A COURT ORDER. EVEN BEFORE THIS INCIDENT I HAD NOTICED THAT ENHANCED AUTOPILOT MODE MADE DANGEROUS MOVES ON HIGHWAY. AT ONE INSTANCE, I WAS DRIVING IN THE RIGHTMOST LANE (IN THE ENHANCED AUTOPILOT MODE), AND A DRIVER TRYING TO MERGE IN THE HIGHWAY WAS NOT WILLING TO SLOW DOWN, BUT NEITHER DID THE TESLA, AND I HAD TO BRAKE TO AVOID THE COLLISION. THE AUTOPILOT DID NOT DETECT THE OTHER CAR THAT WAS RAPIDLY CLOSING IN TO THE TESLA.
Corrective Action:
THE CAR FAILED TO COME OUT OF THE ENHANCED AUTOPILOT MODE, EVEN AFTER PRESSING THE BRAKE PEDALS, AND WENT STRAIGHT THROUGH A RED LIGHT, CAUSING A COLLISION RESULTING IN TOTAL LOSS OF BOTH VEHICLES. I BELIEVE THE 'SELF DRIVING MODE', OR THE ENHANCED AUTOPILOT MODE WAS DEFECTIVE. WE WOULD LIKE TO GET THE VEHICLE DATA PERTAINING TO EVENTS JUST BEFORE THE CRASH, BUT TESLA WOULD NOT GIVE IT WITHOUT A COURT ORDER. EVEN BEFORE THIS INCIDENT I HAD NOTICED THAT ENHANCED AUTOPILOT MODE MADE DANGEROUS MOVES ON HIGHWAY. AT ONE INSTANCE, I WAS DRIVING IN THE RIGHTMOST LANE (IN THE ENHANCED AUTOPILOT MODE), AND A DRIVER TRYING TO MERGE IN THE HIGHWAY WAS NOT WILLING TO SLOW DOWN, BUT NEITHER DID THE TESLA, AND I HAD TO BRAKE TO AVOID THE COLLISION. THE AUTOPILOT DID NOT DETECT THE OTHER CAR THAT WAS RAPIDLY CLOSING IN TO THE TESLA.
Additional Notes:
THE CAR FAILED TO COME OUT OF THE ENHANCED AUTOPILOT MODE, EVEN AFTER PRESSING THE BRAKE PEDALS, AND WENT STRAIGHT THROUGH A RED LIGHT, CAUSING A COLLISION RESULTING IN TOTAL LOSS OF BOTH VEHICLES. I BELIEVE THE 'SELF DRIVING MODE', OR THE ENHANCED AUTOPILOT MODE WAS DEFECTIVE. WE WOULD LIKE TO GET THE VEHICLE DATA PERTAINING TO EVENTS JUST BEFORE THE CRASH, BUT TESLA WOULD NOT GIVE IT WITHOUT A COURT ORDER. EVEN BEFORE THIS INCIDENT I HAD NOTICED THAT ENHANCED AUTOPILOT MODE MADE DANGEROUS MOVES ON HIGHWAY. AT ONE INSTANCE, I WAS DRIVING IN THE RIGHTMOST LANE (IN THE ENHANCED AUTOPILOT MODE), AND A DRIVER TRYING TO MERGE IN THE HIGHWAY WAS NOT WILLING TO SLOW DOWN, BUT NEITHER DID THE TESLA, AND I HAD TO BRAKE TO AVOID THE COLLISION. THE AUTOPILOT DID NOT DETECT THE OTHER CAR THAT WAS RAPIDLY CLOSING IN TO THE TESLA.
Mfg Campaign: 11096644
Recall Date: May 18, 2018
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE CAR FAILED TO COME OUT OF THE ENHANCED AUTOPILOT MODE, EVEN AFTER PRESSING THE BRAKE PEDALS, AND WENT STRAIGHT THROUGH A RED LIGHT, CAUSING A COLLISION RESULTING IN TOTAL LOSS OF BOTH VEHICLES. I BELIEVE THE 'SELF DRIVING MODE', OR THE ENHANCED AUTOPILOT MODE WAS DEFECTIVE. WE WOULD LIKE TO GET THE VEHICLE DATA PERTAINING TO EVENTS JUST BEFORE THE CRASH, BUT TESLA WOULD NOT GIVE IT WITHOUT A COURT ORDER. EVEN BEFORE THIS INCIDENT I HAD NOTICED THAT ENHANCED AUTOPILOT MODE MADE DANGEROUS MOVES ON HIGHWAY. AT ONE INSTANCE, I WAS DRIVING IN THE RIGHTMOST LANE (IN THE ENHANCED AUTOPILOT MODE), AND A DRIVER TRYING TO MERGE IN THE HIGHWAY WAS NOT WILLING TO SLOW DOWN, BUT NEITHER DID THE TESLA, AND I HAD TO BRAKE TO AVOID THE COLLISION. THE AUTOPILOT DID NOT DETECT THE OTHER CAR THAT WAS RAPIDLY CLOSING IN TO THE TESLA.
Corrective Action:
THE CAR FAILED TO COME OUT OF THE ENHANCED AUTOPILOT MODE, EVEN AFTER PRESSING THE BRAKE PEDALS, AND WENT STRAIGHT THROUGH A RED LIGHT, CAUSING A COLLISION RESULTING IN TOTAL LOSS OF BOTH VEHICLES. I BELIEVE THE 'SELF DRIVING MODE', OR THE ENHANCED AUTOPILOT MODE WAS DEFECTIVE. WE WOULD LIKE TO GET THE VEHICLE DATA PERTAINING TO EVENTS JUST BEFORE THE CRASH, BUT TESLA WOULD NOT GIVE IT WITHOUT A COURT ORDER. EVEN BEFORE THIS INCIDENT I HAD NOTICED THAT ENHANCED AUTOPILOT MODE MADE DANGEROUS MOVES ON HIGHWAY. AT ONE INSTANCE, I WAS DRIVING IN THE RIGHTMOST LANE (IN THE ENHANCED AUTOPILOT MODE), AND A DRIVER TRYING TO MERGE IN THE HIGHWAY WAS NOT WILLING TO SLOW DOWN, BUT NEITHER DID THE TESLA, AND I HAD TO BRAKE TO AVOID THE COLLISION. THE AUTOPILOT DID NOT DETECT THE OTHER CAR THAT WAS RAPIDLY CLOSING IN TO THE TESLA.
Additional Notes:
THE CAR FAILED TO COME OUT OF THE ENHANCED AUTOPILOT MODE, EVEN AFTER PRESSING THE BRAKE PEDALS, AND WENT STRAIGHT THROUGH A RED LIGHT, CAUSING A COLLISION RESULTING IN TOTAL LOSS OF BOTH VEHICLES. I BELIEVE THE 'SELF DRIVING MODE', OR THE ENHANCED AUTOPILOT MODE WAS DEFECTIVE. WE WOULD LIKE TO GET THE VEHICLE DATA PERTAINING TO EVENTS JUST BEFORE THE CRASH, BUT TESLA WOULD NOT GIVE IT WITHOUT A COURT ORDER. EVEN BEFORE THIS INCIDENT I HAD NOTICED THAT ENHANCED AUTOPILOT MODE MADE DANGEROUS MOVES ON HIGHWAY. AT ONE INSTANCE, I WAS DRIVING IN THE RIGHTMOST LANE (IN THE ENHANCED AUTOPILOT MODE), AND A DRIVER TRYING TO MERGE IN THE HIGHWAY WAS NOT WILLING TO SLOW DOWN, BUT NEITHER DID THE TESLA, AND I HAD TO BRAKE TO AVOID THE COLLISION. THE AUTOPILOT DID NOT DETECT THE OTHER CAR THAT WAS RAPIDLY CLOSING IN TO THE TESLA.
Mfg Campaign: 11096644
Recall Date: May 18, 2018
Tesla, Inc.
Defect Description:
PARKING BRAKE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT APPLIED THE EMERGENCY BRAKE, BUT IT ALSO FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED MINOR NECK AND BACK INJURIES THAT DID NOT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO AN AUTO BODY SHOP. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Corrective Action:
TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT APPLIED THE EMERGENCY BRAKE, BUT IT ALSO FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED MINOR NECK AND BACK INJURIES THAT DID NOT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO AN AUTO BODY SHOP. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Additional Notes:
TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT APPLIED THE EMERGENCY BRAKE, BUT IT ALSO FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED MINOR NECK AND BACK INJURIES THAT DID NOT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO AN AUTO BODY SHOP. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Mfg Campaign: 11096745
Recall Date: May 18, 2018
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT APPLIED THE EMERGENCY BRAKE, BUT IT ALSO FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED MINOR NECK AND BACK INJURIES THAT DID NOT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO AN AUTO BODY SHOP. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Corrective Action:
TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT APPLIED THE EMERGENCY BRAKE, BUT IT ALSO FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED MINOR NECK AND BACK INJURIES THAT DID NOT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO AN AUTO BODY SHOP. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Additional Notes:
TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT APPLIED THE EMERGENCY BRAKE, BUT IT ALSO FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED MINOR NECK AND BACK INJURIES THAT DID NOT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO AN AUTO BODY SHOP. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Mfg Campaign: 11096745
Recall Date: May 18, 2018
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
STOPPED AT A BUSY CITY STREET INTERSECTION FOR AROUND 2 MINUTES WAITING FOR THE GREEN LIGHT. MY CAR WAS SECOND CAR FROM THE INTERSECTION ON A SLIGHT UP SLOPE. OBVIOUSLY THE BRAKE WAS FULLY ENGAGED BUT MY CAR SUDDENLY CREEPS UP SLOPE AND GENTLY BUMPS INTO THE CAR IN THE FRONT. THIS IMPACT PUSHES THE OTHER CAR FORWARD AND MY CAR ROLLS BACK. THE FORWARD COLLISION ALARM WENT OFF BUT I COULD DO LITTLE TO STOP THE CAR OTHER THAN TRY AND PRESS ON THE BRAKE EVEN HARDER. THE CAR AGAIN ROLLS UP AGAIN AND GENTLY BUMPS THE OTHER CAR AGAIN. AGAIN THE COLLISION WARNING WENT OFF BUT I FELT I HAD NO CONTROL OVER THE CAR. I COULD FINALLY GET THE CONTROL BACK AFTER THAT. LUCKILY THERE WERE NO PEDESTRIANS AND CROSS TRAFFIC HAD ALREADY STOPPED. PLEASE NOTE THAT THERE WAS LITTLE OR NO DAMAGE TO EITHER CAR. THE CAR SEEMED TO HAVE A MIND OF IT'S OWN! THERE WAS LITTLE CHANCE OF DRIVER ERROR IN THIS CASE AS I WAS JUST WAITING FOR THE GREEN LIGHT AND THERE WAS NO PANIC SITUATION FOR A MISTAKEN ACCELERATOR PRESS. I COULD NOT GET ACCESS TO THE CAR LOGS AS TESLA POLICY WOULDN'T ALLOW IT. PLEASE NOTE THAT NO SELF-DRIVING SOFTWARE WAS INSTALLED AND CREEP MODE WAS OFF AS IT ALWAYS IS.
Corrective Action:
STOPPED AT A BUSY CITY STREET INTERSECTION FOR AROUND 2 MINUTES WAITING FOR THE GREEN LIGHT. MY CAR WAS SECOND CAR FROM THE INTERSECTION ON A SLIGHT UP SLOPE. OBVIOUSLY THE BRAKE WAS FULLY ENGAGED BUT MY CAR SUDDENLY CREEPS UP SLOPE AND GENTLY BUMPS INTO THE CAR IN THE FRONT. THIS IMPACT PUSHES THE OTHER CAR FORWARD AND MY CAR ROLLS BACK. THE FORWARD COLLISION ALARM WENT OFF BUT I COULD DO LITTLE TO STOP THE CAR OTHER THAN TRY AND PRESS ON THE BRAKE EVEN HARDER. THE CAR AGAIN ROLLS UP AGAIN AND GENTLY BUMPS THE OTHER CAR AGAIN. AGAIN THE COLLISION WARNING WENT OFF BUT I FELT I HAD NO CONTROL OVER THE CAR. I COULD FINALLY GET THE CONTROL BACK AFTER THAT. LUCKILY THERE WERE NO PEDESTRIANS AND CROSS TRAFFIC HAD ALREADY STOPPED. PLEASE NOTE THAT THERE WAS LITTLE OR NO DAMAGE TO EITHER CAR. THE CAR SEEMED TO HAVE A MIND OF IT'S OWN! THERE WAS LITTLE CHANCE OF DRIVER ERROR IN THIS CASE AS I WAS JUST WAITING FOR THE GREEN LIGHT AND THERE WAS NO PANIC SITUATION FOR A MISTAKEN ACCELERATOR PRESS. I COULD NOT GET ACCESS TO THE CAR LOGS AS TESLA POLICY WOULDN'T ALLOW IT. PLEASE NOTE THAT NO SELF-DRIVING SOFTWARE WAS INSTALLED AND CREEP MODE WAS OFF AS IT ALWAYS IS.
Additional Notes:
STOPPED AT A BUSY CITY STREET INTERSECTION FOR AROUND 2 MINUTES WAITING FOR THE GREEN LIGHT. MY CAR WAS SECOND CAR FROM THE INTERSECTION ON A SLIGHT UP SLOPE. OBVIOUSLY THE BRAKE WAS FULLY ENGAGED BUT MY CAR SUDDENLY CREEPS UP SLOPE AND GENTLY BUMPS INTO THE CAR IN THE FRONT. THIS IMPACT PUSHES THE OTHER CAR FORWARD AND MY CAR ROLLS BACK. THE FORWARD COLLISION ALARM WENT OFF BUT I COULD DO LITTLE TO STOP THE CAR OTHER THAN TRY AND PRESS ON THE BRAKE EVEN HARDER. THE CAR AGAIN ROLLS UP AGAIN AND GENTLY BUMPS THE OTHER CAR AGAIN. AGAIN THE COLLISION WARNING WENT OFF BUT I FELT I HAD NO CONTROL OVER THE CAR. I COULD FINALLY GET THE CONTROL BACK AFTER THAT. LUCKILY THERE WERE NO PEDESTRIANS AND CROSS TRAFFIC HAD ALREADY STOPPED. PLEASE NOTE THAT THERE WAS LITTLE OR NO DAMAGE TO EITHER CAR. THE CAR SEEMED TO HAVE A MIND OF IT'S OWN! THERE WAS LITTLE CHANCE OF DRIVER ERROR IN THIS CASE AS I WAS JUST WAITING FOR THE GREEN LIGHT AND THERE WAS NO PANIC SITUATION FOR A MISTAKEN ACCELERATOR PRESS. I COULD NOT GET ACCESS TO THE CAR LOGS AS TESLA POLICY WOULDN'T ALLOW IT. PLEASE NOTE THAT NO SELF-DRIVING SOFTWARE WAS INSTALLED AND CREEP MODE WAS OFF AS IT ALWAYS IS.
Mfg Campaign: 11093835
Recall Date: May 15, 2018
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
PLEASE NOTE THAT I AM NOT THE OWNER OF THIS VEHICLE. I HAVE SEARCHED YOUR DATABASE AND IT SEEMS THE ACTUAL OWNER HAS NOT FILED A COMPLAINT. THIS CAR IS IN A SALVAGE AUCTION YARD. IT HAS A SNAPPED SUSPENSION BALL JOINT. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=28233521&ROWNUMBER=1&LOADRECENT=TRUE ONE OF YOUR INVESTIGATORS HAS EMAILED ME TO SAY THAT IT IS PREFERRED THAT THE ACTUAL OWNER MAKES THE COMPLAINT. WOULD YOU PLEASE ADVISE WHETHER IT IS LEGITIMATE TO FILE THIS COMPLAINT AS A NON-OWNER AND IF SO WHETHER IT WILL BE TAKEN SERIOUSLY OR DISMISSED AS IRRELEVANT. PLEASE NOTE THAT THE OWNER OF ANOTHER CAR WITH A BROKEN SUSPENSION HAS SO FAR NOT FILED A COMPLAINT HIMSELF DESPITE THERE BEING EVIDENCE OF A DEFECT THAT MAY AFFECT OTHER TESLAS. HTTPS://WWW.REDDIT.COM/R/REALTESLA/COMMENTS/8J8KZA/WE_HAVE_BEEN_BRINGING_OUR_TESLA_INTO_SERVICE/ PLEASE NOTE THAT BECAUSE I AM NOT THE OWNER THE DETAILS OF DATE OF INCIDENT AND SPEED OF INCIDENT ARE JUST ESTIMATES.
Corrective Action:
PLEASE NOTE THAT I AM NOT THE OWNER OF THIS VEHICLE. I HAVE SEARCHED YOUR DATABASE AND IT SEEMS THE ACTUAL OWNER HAS NOT FILED A COMPLAINT. THIS CAR IS IN A SALVAGE AUCTION YARD. IT HAS A SNAPPED SUSPENSION BALL JOINT. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=28233521&ROWNUMBER=1&LOADRECENT=TRUE ONE OF YOUR INVESTIGATORS HAS EMAILED ME TO SAY THAT IT IS PREFERRED THAT THE ACTUAL OWNER MAKES THE COMPLAINT. WOULD YOU PLEASE ADVISE WHETHER IT IS LEGITIMATE TO FILE THIS COMPLAINT AS A NON-OWNER AND IF SO WHETHER IT WILL BE TAKEN SERIOUSLY OR DISMISSED AS IRRELEVANT. PLEASE NOTE THAT THE OWNER OF ANOTHER CAR WITH A BROKEN SUSPENSION HAS SO FAR NOT FILED A COMPLAINT HIMSELF DESPITE THERE BEING EVIDENCE OF A DEFECT THAT MAY AFFECT OTHER TESLAS. HTTPS://WWW.REDDIT.COM/R/REALTESLA/COMMENTS/8J8KZA/WE_HAVE_BEEN_BRINGING_OUR_TESLA_INTO_SERVICE/ PLEASE NOTE THAT BECAUSE I AM NOT THE OWNER THE DETAILS OF DATE OF INCIDENT AND SPEED OF INCIDENT ARE JUST ESTIMATES.
Additional Notes:
PLEASE NOTE THAT I AM NOT THE OWNER OF THIS VEHICLE. I HAVE SEARCHED YOUR DATABASE AND IT SEEMS THE ACTUAL OWNER HAS NOT FILED A COMPLAINT. THIS CAR IS IN A SALVAGE AUCTION YARD. IT HAS A SNAPPED SUSPENSION BALL JOINT. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=28233521&ROWNUMBER=1&LOADRECENT=TRUE ONE OF YOUR INVESTIGATORS HAS EMAILED ME TO SAY THAT IT IS PREFERRED THAT THE ACTUAL OWNER MAKES THE COMPLAINT. WOULD YOU PLEASE ADVISE WHETHER IT IS LEGITIMATE TO FILE THIS COMPLAINT AS A NON-OWNER AND IF SO WHETHER IT WILL BE TAKEN SERIOUSLY OR DISMISSED AS IRRELEVANT. PLEASE NOTE THAT THE OWNER OF ANOTHER CAR WITH A BROKEN SUSPENSION HAS SO FAR NOT FILED A COMPLAINT HIMSELF DESPITE THERE BEING EVIDENCE OF A DEFECT THAT MAY AFFECT OTHER TESLAS. HTTPS://WWW.REDDIT.COM/R/REALTESLA/COMMENTS/8J8KZA/WE_HAVE_BEEN_BRINGING_OUR_TESLA_INTO_SERVICE/ PLEASE NOTE THAT BECAUSE I AM NOT THE OWNER THE DETAILS OF DATE OF INCIDENT AND SPEED OF INCIDENT ARE JUST ESTIMATES.
Mfg Campaign: 11094041
Recall Date: May 15, 2018
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
HERE IS ANOTHER COMPLAINT ABOUT THE TESLA SUSPENSIONS FALLING APART. THE OWNER OF THIS CAR IS A TESLA ENTHUSIAST WHO OWNS THREE TESLAS. I AM DOUBTFUL THAT HE WILL MAKE A COMPLAINT TO NHTSA HIMSELF SO I AM PASSING ON THIS INFORMATION IN THE PUBLIC INTEREST. HERE IS A LINK TO THE VIDEO HE HAS JUST UPLOADED. HTTPS://TWITTER.COM/TWITTER/STATUSES/995816775106244609 "WE HAVE BEEN BRINGING OUR TESLA INTO SERVICE SEVERAL TIMES REGARDING STEERING PROBLEMS AND THEY KEPT TELLING US THEY CAN'T FIND ANYTHING AND ASSURED US IT'S SAFE TO PUT OUR KIDS IN IT. MY WIFE REFUSED. THEN THIS HAPPENED. @ELONMUSK @TESLA @TESLAMOTORSCLUB CAN SOMEONE EXPLAIN?" THE FRONT WHEEL IS MOVING BACKWARDS AND FORWARDS IN THE WELL AND EVENTUALLU SMASHES INTO THE BACK OF THE WELL AND RIPS OFF PART OF THE UNDERBODY. YOU CAN SEE THAT THE TREAD OF THE TIRE IS BADLY WORN INDICATING THAT THERE HAS BEEN A PROBLEM WITH THE SUSPENSION FOR SOME TIME. THE INCOMPETENCE OF THE TESLA SERVICE CENTRE IS BEYOND BELIEF. PLEASE DO SOMETHING ABOUT THIS. CONCERNED CITIZEN
Corrective Action:
HERE IS ANOTHER COMPLAINT ABOUT THE TESLA SUSPENSIONS FALLING APART. THE OWNER OF THIS CAR IS A TESLA ENTHUSIAST WHO OWNS THREE TESLAS. I AM DOUBTFUL THAT HE WILL MAKE A COMPLAINT TO NHTSA HIMSELF SO I AM PASSING ON THIS INFORMATION IN THE PUBLIC INTEREST. HERE IS A LINK TO THE VIDEO HE HAS JUST UPLOADED. HTTPS://TWITTER.COM/TWITTER/STATUSES/995816775106244609 "WE HAVE BEEN BRINGING OUR TESLA INTO SERVICE SEVERAL TIMES REGARDING STEERING PROBLEMS AND THEY KEPT TELLING US THEY CAN'T FIND ANYTHING AND ASSURED US IT'S SAFE TO PUT OUR KIDS IN IT. MY WIFE REFUSED. THEN THIS HAPPENED. @ELONMUSK @TESLA @TESLAMOTORSCLUB CAN SOMEONE EXPLAIN?" THE FRONT WHEEL IS MOVING BACKWARDS AND FORWARDS IN THE WELL AND EVENTUALLU SMASHES INTO THE BACK OF THE WELL AND RIPS OFF PART OF THE UNDERBODY. YOU CAN SEE THAT THE TREAD OF THE TIRE IS BADLY WORN INDICATING THAT THERE HAS BEEN A PROBLEM WITH THE SUSPENSION FOR SOME TIME. THE INCOMPETENCE OF THE TESLA SERVICE CENTRE IS BEYOND BELIEF. PLEASE DO SOMETHING ABOUT THIS. CONCERNED CITIZEN
Additional Notes:
HERE IS ANOTHER COMPLAINT ABOUT THE TESLA SUSPENSIONS FALLING APART. THE OWNER OF THIS CAR IS A TESLA ENTHUSIAST WHO OWNS THREE TESLAS. I AM DOUBTFUL THAT HE WILL MAKE A COMPLAINT TO NHTSA HIMSELF SO I AM PASSING ON THIS INFORMATION IN THE PUBLIC INTEREST. HERE IS A LINK TO THE VIDEO HE HAS JUST UPLOADED. HTTPS://TWITTER.COM/TWITTER/STATUSES/995816775106244609 "WE HAVE BEEN BRINGING OUR TESLA INTO SERVICE SEVERAL TIMES REGARDING STEERING PROBLEMS AND THEY KEPT TELLING US THEY CAN'T FIND ANYTHING AND ASSURED US IT'S SAFE TO PUT OUR KIDS IN IT. MY WIFE REFUSED. THEN THIS HAPPENED. @ELONMUSK @TESLA @TESLAMOTORSCLUB CAN SOMEONE EXPLAIN?" THE FRONT WHEEL IS MOVING BACKWARDS AND FORWARDS IN THE WELL AND EVENTUALLU SMASHES INTO THE BACK OF THE WELL AND RIPS OFF PART OF THE UNDERBODY. YOU CAN SEE THAT THE TREAD OF THE TIRE IS BADLY WORN INDICATING THAT THERE HAS BEEN A PROBLEM WITH THE SUSPENSION FOR SOME TIME. THE INCOMPETENCE OF THE TESLA SERVICE CENTRE IS BEYOND BELIEF. PLEASE DO SOMETHING ABOUT THIS. CONCERNED CITIZEN
Mfg Campaign: 11093575
Recall Date: May 13, 2018
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
YET ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/35285257/PHOTOS THE FRONT END IS ALL BENT OUT OF SHAPE BUT THERE IS NO EXCUSE FOR THE BACK WHEEL TO HAVE GONE WHOMPY. THESE TESLAS HAVE ALREADY CLAIMED TOO MANY LIVES. PLEASE TAKE THEM OFF THE ROADS. THANK YOU. FURIOUS CITIZEN.
Corrective Action:
YET ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/35285257/PHOTOS THE FRONT END IS ALL BENT OUT OF SHAPE BUT THERE IS NO EXCUSE FOR THE BACK WHEEL TO HAVE GONE WHOMPY. THESE TESLAS HAVE ALREADY CLAIMED TOO MANY LIVES. PLEASE TAKE THEM OFF THE ROADS. THANK YOU. FURIOUS CITIZEN.
Additional Notes:
YET ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/35285257/PHOTOS THE FRONT END IS ALL BENT OUT OF SHAPE BUT THERE IS NO EXCUSE FOR THE BACK WHEEL TO HAVE GONE WHOMPY. THESE TESLAS HAVE ALREADY CLAIMED TOO MANY LIVES. PLEASE TAKE THEM OFF THE ROADS. THANK YOU. FURIOUS CITIZEN.
Mfg Campaign: 11092812
Recall Date: May 10, 2018
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A RECENTLY POSTED VIDEO: HTTPS://YOUTU.BE/FLXYHWFVAZA THE AUTOPILOT DRIVES ONTO THE WRONG SIDE OF THE ROAD!!! THIS OWNER IS A TESLA ENTHUSIAST AND PRESUMABLY KEEPS UP ON THE LATEST NEW ABOUT TESLA CRASHES. DESPITE THIS HE IS STILL UNDER THE MISTAKEN IMPRESSION THAT IT IS SAFE TO USE AUTOPILOT ON NARROW WINDING ROADS AND AGAINST ONCOMING TRAFFIC. IT IS ONLY A MATTER OF TIME BEFORE THIS MAN COLLECTS HIS DARWIN AWARD. UNFORTUNATELY HE WILL PROBABLY TAKE THE LIVES OF INNOCENT ROAD USERS AT THE SAME TIME. PLEASE PASS THIS INFORMATION ON TO THE NTSB WHO ARE INVESTIGATING THE TESLA AUTOPILOT CRASHES. THANK YOU. OUTRAGED CITIZEN.
Corrective Action:
THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A RECENTLY POSTED VIDEO: HTTPS://YOUTU.BE/FLXYHWFVAZA THE AUTOPILOT DRIVES ONTO THE WRONG SIDE OF THE ROAD!!! THIS OWNER IS A TESLA ENTHUSIAST AND PRESUMABLY KEEPS UP ON THE LATEST NEW ABOUT TESLA CRASHES. DESPITE THIS HE IS STILL UNDER THE MISTAKEN IMPRESSION THAT IT IS SAFE TO USE AUTOPILOT ON NARROW WINDING ROADS AND AGAINST ONCOMING TRAFFIC. IT IS ONLY A MATTER OF TIME BEFORE THIS MAN COLLECTS HIS DARWIN AWARD. UNFORTUNATELY HE WILL PROBABLY TAKE THE LIVES OF INNOCENT ROAD USERS AT THE SAME TIME. PLEASE PASS THIS INFORMATION ON TO THE NTSB WHO ARE INVESTIGATING THE TESLA AUTOPILOT CRASHES. THANK YOU. OUTRAGED CITIZEN.
Additional Notes:
THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A RECENTLY POSTED VIDEO: HTTPS://YOUTU.BE/FLXYHWFVAZA THE AUTOPILOT DRIVES ONTO THE WRONG SIDE OF THE ROAD!!! THIS OWNER IS A TESLA ENTHUSIAST AND PRESUMABLY KEEPS UP ON THE LATEST NEW ABOUT TESLA CRASHES. DESPITE THIS HE IS STILL UNDER THE MISTAKEN IMPRESSION THAT IT IS SAFE TO USE AUTOPILOT ON NARROW WINDING ROADS AND AGAINST ONCOMING TRAFFIC. IT IS ONLY A MATTER OF TIME BEFORE THIS MAN COLLECTS HIS DARWIN AWARD. UNFORTUNATELY HE WILL PROBABLY TAKE THE LIVES OF INNOCENT ROAD USERS AT THE SAME TIME. PLEASE PASS THIS INFORMATION ON TO THE NTSB WHO ARE INVESTIGATING THE TESLA AUTOPILOT CRASHES. THANK YOU. OUTRAGED CITIZEN.
Mfg Campaign: 11092151
Recall Date: May 6, 2018
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A RECENTLY POSTED VIDEO: HTTPS://YOUTU.BE/FLXYHWFVAZA THE AUTOPILOT DRIVES ONTO THE WRONG SIDE OF THE ROAD!!! THIS OWNER IS A TESLA ENTHUSIAST AND PRESUMABLY KEEPS UP ON THE LATEST NEW ABOUT TESLA CRASHES. DESPITE THIS HE IS STILL UNDER THE MISTAKEN IMPRESSION THAT IT IS SAFE TO USE AUTOPILOT ON NARROW WINDING ROADS AND AGAINST ONCOMING TRAFFIC. IT IS ONLY A MATTER OF TIME BEFORE THIS MAN COLLECTS HIS DARWIN AWARD. UNFORTUNATELY HE WILL PROBABLY TAKE THE LIVES OF INNOCENT ROAD USERS AT THE SAME TIME. PLEASE PASS THIS INFORMATION ON TO THE NTSB WHO ARE INVESTIGATING THE TESLA AUTOPILOT CRASHES. THANK YOU. OUTRAGED CITIZEN.
Corrective Action:
THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A RECENTLY POSTED VIDEO: HTTPS://YOUTU.BE/FLXYHWFVAZA THE AUTOPILOT DRIVES ONTO THE WRONG SIDE OF THE ROAD!!! THIS OWNER IS A TESLA ENTHUSIAST AND PRESUMABLY KEEPS UP ON THE LATEST NEW ABOUT TESLA CRASHES. DESPITE THIS HE IS STILL UNDER THE MISTAKEN IMPRESSION THAT IT IS SAFE TO USE AUTOPILOT ON NARROW WINDING ROADS AND AGAINST ONCOMING TRAFFIC. IT IS ONLY A MATTER OF TIME BEFORE THIS MAN COLLECTS HIS DARWIN AWARD. UNFORTUNATELY HE WILL PROBABLY TAKE THE LIVES OF INNOCENT ROAD USERS AT THE SAME TIME. PLEASE PASS THIS INFORMATION ON TO THE NTSB WHO ARE INVESTIGATING THE TESLA AUTOPILOT CRASHES. THANK YOU. OUTRAGED CITIZEN.
Additional Notes:
THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A RECENTLY POSTED VIDEO: HTTPS://YOUTU.BE/FLXYHWFVAZA THE AUTOPILOT DRIVES ONTO THE WRONG SIDE OF THE ROAD!!! THIS OWNER IS A TESLA ENTHUSIAST AND PRESUMABLY KEEPS UP ON THE LATEST NEW ABOUT TESLA CRASHES. DESPITE THIS HE IS STILL UNDER THE MISTAKEN IMPRESSION THAT IT IS SAFE TO USE AUTOPILOT ON NARROW WINDING ROADS AND AGAINST ONCOMING TRAFFIC. IT IS ONLY A MATTER OF TIME BEFORE THIS MAN COLLECTS HIS DARWIN AWARD. UNFORTUNATELY HE WILL PROBABLY TAKE THE LIVES OF INNOCENT ROAD USERS AT THE SAME TIME. PLEASE PASS THIS INFORMATION ON TO THE NTSB WHO ARE INVESTIGATING THE TESLA AUTOPILOT CRASHES. THANK YOU. OUTRAGED CITIZEN.
Mfg Campaign: 11092151
Recall Date: May 6, 2018
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
HERE IS ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=28032585&ROWNUMBER=84&LOADRECENT=TRUE THERE HAS NOT BEEN A COLLISION.. NO AIR-BAGS HAVE GONE OFF, ALL THAT HAS GONE WRONG IS THAT THE SUSPENSION HAS COLLAPSED. ALL THE WHEELS ARE JAMMED UP IN THE WELLS. THE FRONT RH WHEEL IS DAMAGED BY A BROKEN SUSPENSION GIBLET. WILL YOU PLEASE DEMAND AN URGENT RECALL AND GET THESE LETHAL JALOPIES OFF THE ROADS. THEY ARE QUITE OBVIOUSLY UNSAFE AT ANY SPEED. THANK YOU. DEMENTED CITIZEN
Corrective Action:
HERE IS ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=28032585&ROWNUMBER=84&LOADRECENT=TRUE THERE HAS NOT BEEN A COLLISION.. NO AIR-BAGS HAVE GONE OFF, ALL THAT HAS GONE WRONG IS THAT THE SUSPENSION HAS COLLAPSED. ALL THE WHEELS ARE JAMMED UP IN THE WELLS. THE FRONT RH WHEEL IS DAMAGED BY A BROKEN SUSPENSION GIBLET. WILL YOU PLEASE DEMAND AN URGENT RECALL AND GET THESE LETHAL JALOPIES OFF THE ROADS. THEY ARE QUITE OBVIOUSLY UNSAFE AT ANY SPEED. THANK YOU. DEMENTED CITIZEN
Additional Notes:
HERE IS ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=28032585&ROWNUMBER=84&LOADRECENT=TRUE THERE HAS NOT BEEN A COLLISION.. NO AIR-BAGS HAVE GONE OFF, ALL THAT HAS GONE WRONG IS THAT THE SUSPENSION HAS COLLAPSED. ALL THE WHEELS ARE JAMMED UP IN THE WELLS. THE FRONT RH WHEEL IS DAMAGED BY A BROKEN SUSPENSION GIBLET. WILL YOU PLEASE DEMAND AN URGENT RECALL AND GET THESE LETHAL JALOPIES OFF THE ROADS. THEY ARE QUITE OBVIOUSLY UNSAFE AT ANY SPEED. THANK YOU. DEMENTED CITIZEN
Mfg Campaign: 11091686
Recall Date: May 4, 2018
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
YET ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/29600438 FRONT RH SUSPENSION COLLAPSED. WHEELS GONE WHOMPY AND CROSSEYED. THERE HAVE BEEN HUNDREDS OF SIMILAR TESLA SUSPENSION BREAKAGES THAT ARE DUE TO FRAGILE SUSPENSION COMPONENTS AND NOT THE RESULT OF CRSH DAMAGE. PLEASE RECALL THESE DANGEROUS CARS BEFORE MORE PEOPLE GET KILLED.. THANK YOU. CONCERNED CITIZEN.
Corrective Action:
YET ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/29600438 FRONT RH SUSPENSION COLLAPSED. WHEELS GONE WHOMPY AND CROSSEYED. THERE HAVE BEEN HUNDREDS OF SIMILAR TESLA SUSPENSION BREAKAGES THAT ARE DUE TO FRAGILE SUSPENSION COMPONENTS AND NOT THE RESULT OF CRSH DAMAGE. PLEASE RECALL THESE DANGEROUS CARS BEFORE MORE PEOPLE GET KILLED.. THANK YOU. CONCERNED CITIZEN.
Additional Notes:
YET ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/29600438 FRONT RH SUSPENSION COLLAPSED. WHEELS GONE WHOMPY AND CROSSEYED. THERE HAVE BEEN HUNDREDS OF SIMILAR TESLA SUSPENSION BREAKAGES THAT ARE DUE TO FRAGILE SUSPENSION COMPONENTS AND NOT THE RESULT OF CRSH DAMAGE. PLEASE RECALL THESE DANGEROUS CARS BEFORE MORE PEOPLE GET KILLED.. THANK YOU. CONCERNED CITIZEN.
Mfg Campaign: 11091483
Recall Date: May 3, 2018
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
YET ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/29600438 FRONT RH SUSPENSION COLLAPSED. WHEELS GONE WHOMPY AND CROSSEYED. THERE HAVE BEEN HUNDREDS OF SIMILAR TESLA SUSPENSION BREAKAGES THAT ARE DUE TO FRAGILE SUSPENSION COMPONENTS AND NOT THE RESULT OF CRSH DAMAGE. PLEASE RECALL THESE DANGEROUS CARS BEFORE MORE PEOPLE GET KILLED.. THANK YOU. CONCERNED CITIZEN.
Corrective Action:
YET ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/29600438 FRONT RH SUSPENSION COLLAPSED. WHEELS GONE WHOMPY AND CROSSEYED. THERE HAVE BEEN HUNDREDS OF SIMILAR TESLA SUSPENSION BREAKAGES THAT ARE DUE TO FRAGILE SUSPENSION COMPONENTS AND NOT THE RESULT OF CRSH DAMAGE. PLEASE RECALL THESE DANGEROUS CARS BEFORE MORE PEOPLE GET KILLED.. THANK YOU. CONCERNED CITIZEN.
Additional Notes:
YET ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/29600438 FRONT RH SUSPENSION COLLAPSED. WHEELS GONE WHOMPY AND CROSSEYED. THERE HAVE BEEN HUNDREDS OF SIMILAR TESLA SUSPENSION BREAKAGES THAT ARE DUE TO FRAGILE SUSPENSION COMPONENTS AND NOT THE RESULT OF CRSH DAMAGE. PLEASE RECALL THESE DANGEROUS CARS BEFORE MORE PEOPLE GET KILLED.. THANK YOU. CONCERNED CITIZEN.
Mfg Campaign: 11091483
Recall Date: May 3, 2018
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
WHILE PULLING INTO A PARKING SPOT AT A BUSY SHOPPING CENTER, AND APPLYING THE BRAKE PEDAL (HAVING MOVED IT OVER FROM ACCELERATOR) TO STOP THE CAR AT ABOUT 5 MPH, THE MODEL S SUDDENLY LURCHED FORWARD AT FULL ACCELERATION HITTING NOT 1 BUT 2 PARKED CARS. NOTHING WOULD STOP THE CAR AS IT TOOK OVER AND WENT FORWARD WITH BOTH MY FEET PRESSING THE BRAKE PEDAL AS HARD AS I COULD. FINALLY IT STOPPED AFTER HITTING A SECOND PARKED CAR. TESLA HAS NOT RESPONDED, DESPITE 2 DAYS OF EMAILS AND CALLS.
Corrective Action:
WHILE PULLING INTO A PARKING SPOT AT A BUSY SHOPPING CENTER, AND APPLYING THE BRAKE PEDAL (HAVING MOVED IT OVER FROM ACCELERATOR) TO STOP THE CAR AT ABOUT 5 MPH, THE MODEL S SUDDENLY LURCHED FORWARD AT FULL ACCELERATION HITTING NOT 1 BUT 2 PARKED CARS. NOTHING WOULD STOP THE CAR AS IT TOOK OVER AND WENT FORWARD WITH BOTH MY FEET PRESSING THE BRAKE PEDAL AS HARD AS I COULD. FINALLY IT STOPPED AFTER HITTING A SECOND PARKED CAR. TESLA HAS NOT RESPONDED, DESPITE 2 DAYS OF EMAILS AND CALLS.
Additional Notes:
WHILE PULLING INTO A PARKING SPOT AT A BUSY SHOPPING CENTER, AND APPLYING THE BRAKE PEDAL (HAVING MOVED IT OVER FROM ACCELERATOR) TO STOP THE CAR AT ABOUT 5 MPH, THE MODEL S SUDDENLY LURCHED FORWARD AT FULL ACCELERATION HITTING NOT 1 BUT 2 PARKED CARS. NOTHING WOULD STOP THE CAR AS IT TOOK OVER AND WENT FORWARD WITH BOTH MY FEET PRESSING THE BRAKE PEDAL AS HARD AS I COULD. FINALLY IT STOPPED AFTER HITTING A SECOND PARKED CAR. TESLA HAS NOT RESPONDED, DESPITE 2 DAYS OF EMAILS AND CALLS.
Mfg Campaign: 11089262
Recall Date: Apr 21, 2018
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE PULLING INTO A PARKING SPOT AT A BUSY SHOPPING CENTER, AND APPLYING THE BRAKE PEDAL (HAVING MOVED IT OVER FROM ACCELERATOR) TO STOP THE CAR AT ABOUT 5 MPH, THE MODEL S SUDDENLY LURCHED FORWARD AT FULL ACCELERATION HITTING NOT 1 BUT 2 PARKED CARS. NOTHING WOULD STOP THE CAR AS IT TOOK OVER AND WENT FORWARD WITH BOTH MY FEET PRESSING THE BRAKE PEDAL AS HARD AS I COULD. FINALLY IT STOPPED AFTER HITTING A SECOND PARKED CAR. TESLA HAS NOT RESPONDED, DESPITE 2 DAYS OF EMAILS AND CALLS.
Corrective Action:
WHILE PULLING INTO A PARKING SPOT AT A BUSY SHOPPING CENTER, AND APPLYING THE BRAKE PEDAL (HAVING MOVED IT OVER FROM ACCELERATOR) TO STOP THE CAR AT ABOUT 5 MPH, THE MODEL S SUDDENLY LURCHED FORWARD AT FULL ACCELERATION HITTING NOT 1 BUT 2 PARKED CARS. NOTHING WOULD STOP THE CAR AS IT TOOK OVER AND WENT FORWARD WITH BOTH MY FEET PRESSING THE BRAKE PEDAL AS HARD AS I COULD. FINALLY IT STOPPED AFTER HITTING A SECOND PARKED CAR. TESLA HAS NOT RESPONDED, DESPITE 2 DAYS OF EMAILS AND CALLS.
Additional Notes:
WHILE PULLING INTO A PARKING SPOT AT A BUSY SHOPPING CENTER, AND APPLYING THE BRAKE PEDAL (HAVING MOVED IT OVER FROM ACCELERATOR) TO STOP THE CAR AT ABOUT 5 MPH, THE MODEL S SUDDENLY LURCHED FORWARD AT FULL ACCELERATION HITTING NOT 1 BUT 2 PARKED CARS. NOTHING WOULD STOP THE CAR AS IT TOOK OVER AND WENT FORWARD WITH BOTH MY FEET PRESSING THE BRAKE PEDAL AS HARD AS I COULD. FINALLY IT STOPPED AFTER HITTING A SECOND PARKED CAR. TESLA HAS NOT RESPONDED, DESPITE 2 DAYS OF EMAILS AND CALLS.
Mfg Campaign: 11089262
Recall Date: Apr 21, 2018
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