TESLA MODEL 3 2024

Complete listing of complaints and recalls for this vehicle

207
Complaints
10
Recalls

Complaints & Recalls

207 Complaints 10 Recalls

Official Safety Recalls - Important!

10 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Tesla, Inc.
NHTSA Campaign: 25V002000 SAFETY RECALL
239.4K Vehicles Affected
Recall Date: Jan 6, 2025
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-25-00-001
Notice Date: Mar 7, 2025
Recall Date: Jan 6, 2025
Tesla, Inc.
NHTSA Campaign: 24V935000 SAFETY RECALL
696.3K Vehicles Affected
Recall Date: Dec 17, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
Driving with improperly inflated tires increases the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-018
Notice Date: Feb 15, 2025
Recall Date: Dec 17, 2024
Tesla, Inc.
NHTSA Campaign: 24V554000 SAFETY RECALL
1.8M Vehicles Affected
Recall Date: Jul 24, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Potential Risk:
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-012
Notice Date: Sep 22, 2024
Recall Date: Jul 24, 2024
Tesla, Inc.
NHTSA Campaign: 24V284000 SAFETY RECALL
1 Vehicles Affected
Recall Date: Apr 19, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling one 2024 Model 3 vehicle. The driver seat side air bag module was assembled without a deflector that directs gas flow during deployment.

Potential Risk:
Without a deflector, the air bag may deploy improperly, increasing the risk of injury during a crash.
FREE Recall Solution:
Tesla service replaced the side air bag, free of charge. The affected vehicle was repaired April 12, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-13-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-13-001
Notice Date: Apr 12, 2024
Recall Date: Apr 19, 2024

Consumer Complaints

207 Complaints
Tesla, Inc.
Campaign: 11650898 Other
Mar 26, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Multiple instances of phantom braking, car will suddenly slam on brakes without any indication of danger or anything to avoid. This has happened at least a dozen times and we are fearful that it will cause an accident. Vehicle will also alert lane departure and attempt to automatically adjust, turn to another lane while in the appropriate lane. Multiple incidents, at least 30 in 6 months of ownership. No collisions as of yet, concerned there could be.

Corrective Action:

Multiple instances of phantom braking, car will suddenly slam on brakes without any indication of danger or anything to avoid. This has happened at least a dozen times and we are fearful that it will cause an accident. Vehicle will also alert lane departure and attempt to automatically adjust, turn to another lane while in the appropriate lane. Multiple incidents, at least 30 in 6 months of ownership. No collisions as of yet, concerned there could be.

Additional Notes:

Multiple instances of phantom braking, car will suddenly slam on brakes without any indication of danger or anything to avoid. This has happened at least a dozen times and we are fearful that it will cause an accident. Vehicle will also alert lane departure and attempt to automatically adjust, turn to another lane while in the appropriate lane. Multiple incidents, at least 30 in 6 months of ownership. No collisions as of yet, concerned there could be.

Manufacturer: TESLA
Mfg Campaign: 11650898
Notice Date: Mar 26, 2025
Recall Date: Mar 26, 2025
Tesla, Inc.
Campaign: 11650898 Other
Mar 26, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Multiple instances of phantom braking, car will suddenly slam on brakes without any indication of danger or anything to avoid. This has happened at least a dozen times and we are fearful that it will cause an accident. Vehicle will also alert lane departure and attempt to automatically adjust, turn to another lane while in the appropriate lane. Multiple incidents, at least 30 in 6 months of ownership. No collisions as of yet, concerned there could be.

Corrective Action:

Multiple instances of phantom braking, car will suddenly slam on brakes without any indication of danger or anything to avoid. This has happened at least a dozen times and we are fearful that it will cause an accident. Vehicle will also alert lane departure and attempt to automatically adjust, turn to another lane while in the appropriate lane. Multiple incidents, at least 30 in 6 months of ownership. No collisions as of yet, concerned there could be.

Additional Notes:

Multiple instances of phantom braking, car will suddenly slam on brakes without any indication of danger or anything to avoid. This has happened at least a dozen times and we are fearful that it will cause an accident. Vehicle will also alert lane departure and attempt to automatically adjust, turn to another lane while in the appropriate lane. Multiple incidents, at least 30 in 6 months of ownership. No collisions as of yet, concerned there could be.

Manufacturer: TESLA
Mfg Campaign: 11650898
Notice Date: Mar 26, 2025
Recall Date: Mar 26, 2025
Tesla, Inc.
Campaign: 11650420 Other
Mar 25, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

TURN SIGNAL BUTTONS JAMS OCCASIONALLY. VERY DIFFICULT TO REPRODUCE DUE TO THE INFREQUENT NATURE OF THIS ISSUE, BUT IT HAPPENS ABOUT TWICE A WEEK IN DAILY DRIVING. SEVERAL OWNERS OF THIS MODEL VEHICLE HAVE REPORTED THE SAME ISSUE ON THE FORUMS. DEALER/MANUFACTURER REFUSES TO ADDRESS THIS ISSUE OTHER THAN TO SAY THEY KNOW THIS IS A KNOW ISSUE. IN SEVERAL INSTANCES, THE TURN SIGNAL BUTTON JAMS AT VERY CRITICAL TURNS ON THE HIGHWAY WHICH CREATED A SAFETY HAZZARD. I HAVE SEVERAL VIDEO CLIPS OF THIS OCCURRENCE.

Corrective Action:

TURN SIGNAL BUTTONS JAMS OCCASIONALLY. VERY DIFFICULT TO REPRODUCE DUE TO THE INFREQUENT NATURE OF THIS ISSUE, BUT IT HAPPENS ABOUT TWICE A WEEK IN DAILY DRIVING. SEVERAL OWNERS OF THIS MODEL VEHICLE HAVE REPORTED THE SAME ISSUE ON THE FORUMS. DEALER/MANUFACTURER REFUSES TO ADDRESS THIS ISSUE OTHER THAN TO SAY THEY KNOW THIS IS A KNOW ISSUE. IN SEVERAL INSTANCES, THE TURN SIGNAL BUTTON JAMS AT VERY CRITICAL TURNS ON THE HIGHWAY WHICH CREATED A SAFETY HAZZARD. I HAVE SEVERAL VIDEO CLIPS OF THIS OCCURRENCE.

Additional Notes:

TURN SIGNAL BUTTONS JAMS OCCASIONALLY. VERY DIFFICULT TO REPRODUCE DUE TO THE INFREQUENT NATURE OF THIS ISSUE, BUT IT HAPPENS ABOUT TWICE A WEEK IN DAILY DRIVING. SEVERAL OWNERS OF THIS MODEL VEHICLE HAVE REPORTED THE SAME ISSUE ON THE FORUMS. DEALER/MANUFACTURER REFUSES TO ADDRESS THIS ISSUE OTHER THAN TO SAY THEY KNOW THIS IS A KNOW ISSUE. IN SEVERAL INSTANCES, THE TURN SIGNAL BUTTON JAMS AT VERY CRITICAL TURNS ON THE HIGHWAY WHICH CREATED A SAFETY HAZZARD. I HAVE SEVERAL VIDEO CLIPS OF THIS OCCURRENCE.

Manufacturer: TESLA
Mfg Campaign: 11650420
Notice Date: Mar 25, 2025
Recall Date: Mar 25, 2025
Tesla, Inc.
Campaign: 11647863 Other
Mar 12, 2025
Defect Description:

ELECTRICAL SYSTEM:ADAS

Potential Consequences:

See attached document for complaint

Corrective Action:

See attached document for complaint

Additional Notes:

See attached document for complaint

Manufacturer: TESLA
Mfg Campaign: 11647863
Notice Date: Mar 12, 2025
Recall Date: Mar 12, 2025
Tesla, Inc.
Campaign: 11647863 Other
Mar 12, 2025
Defect Description:

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING

Potential Consequences:

See attached document for complaint

Corrective Action:

See attached document for complaint

Additional Notes:

See attached document for complaint

Manufacturer: TESLA
Mfg Campaign: 11647863
Notice Date: Mar 12, 2025
Recall Date: Mar 12, 2025
Tesla, Inc.
Campaign: 11647863 Other
Mar 12, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

See attached document for complaint

Corrective Action:

See attached document for complaint

Additional Notes:

See attached document for complaint

Manufacturer: TESLA
Mfg Campaign: 11647863
Notice Date: Mar 12, 2025
Recall Date: Mar 12, 2025
Tesla, Inc.
Campaign: 11647988 Other
Mar 12, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Tesla cars use loudspeaker that mimics the car horn when used. In rainy conditions this speaker becomes very muted and the horn is barely heard even when right next to the vehicle. When reaching out to Tesla they say this is a normal occurrence and the will sound normal again once the speaker dries out. This shouldn’t be normalized and poses safety concerns in rainy conditions.

Corrective Action:

Tesla cars use loudspeaker that mimics the car horn when used. In rainy conditions this speaker becomes very muted and the horn is barely heard even when right next to the vehicle. When reaching out to Tesla they say this is a normal occurrence and the will sound normal again once the speaker dries out. This shouldn’t be normalized and poses safety concerns in rainy conditions.

Additional Notes:

Tesla cars use loudspeaker that mimics the car horn when used. In rainy conditions this speaker becomes very muted and the horn is barely heard even when right next to the vehicle. When reaching out to Tesla they say this is a normal occurrence and the will sound normal again once the speaker dries out. This shouldn’t be normalized and poses safety concerns in rainy conditions.

Manufacturer: TESLA
Mfg Campaign: 11647988
Notice Date: Mar 12, 2025
Recall Date: Mar 12, 2025
Tesla, Inc.
Campaign: 11646889 Other
Mar 6, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Phantom braking occurred three times with this vehicle, all three times, the car abruptly stopped while driving for no reason: 10/30/2024 at 8:03am 2/10/25 at 7:47am 3/6/25 at 5:55pm

Corrective Action:

Phantom braking occurred three times with this vehicle, all three times, the car abruptly stopped while driving for no reason: 10/30/2024 at 8:03am 2/10/25 at 7:47am 3/6/25 at 5:55pm

Additional Notes:

Phantom braking occurred three times with this vehicle, all three times, the car abruptly stopped while driving for no reason: 10/30/2024 at 8:03am 2/10/25 at 7:47am 3/6/25 at 5:55pm

Manufacturer: TESLA
Mfg Campaign: 11646889
Notice Date: Mar 6, 2025
Recall Date: Mar 6, 2025
Tesla, Inc.
Campaign: 11646557 Other
Mar 5, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously... Tesla has not seemed to publicly acknowledge the issue yet either.

Corrective Action:

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously... Tesla has not seemed to publicly acknowledge the issue yet either.

Additional Notes:

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously... Tesla has not seemed to publicly acknowledge the issue yet either.

Manufacturer: TESLA
Mfg Campaign: 11646557
Notice Date: Mar 5, 2025
Recall Date: Mar 5, 2025
Tesla, Inc.
Campaign: 11646557 Other
Mar 5, 2025
Defect Description:

LANE DEPARTURE: WARNING

Potential Consequences:

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously... Tesla has not seemed to publicly acknowledge the issue yet either.

Corrective Action:

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously... Tesla has not seemed to publicly acknowledge the issue yet either.

Additional Notes:

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously... Tesla has not seemed to publicly acknowledge the issue yet either.

Manufacturer: TESLA
Mfg Campaign: 11646557
Notice Date: Mar 5, 2025
Recall Date: Mar 5, 2025
Tesla, Inc.
Campaign: 11646557 Other
Mar 5, 2025
Defect Description:

ENGINE

Potential Consequences:

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously... Tesla has not seemed to publicly acknowledge the issue yet either.

Corrective Action:

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously... Tesla has not seemed to publicly acknowledge the issue yet either.

Additional Notes:

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously... Tesla has not seemed to publicly acknowledge the issue yet either.

Manufacturer: TESLA
Mfg Campaign: 11646557
Notice Date: Mar 5, 2025
Recall Date: Mar 5, 2025
Tesla, Inc.
Campaign: 11645455 Other
Feb 27, 2025
Defect Description:

STEERING

Potential Consequences:

Complaint: I took delivery of my new Tesla Model 3 on [XXX], and noticed it pulls hard to the right from day one. The steering shakes constantly, feels unstable, and loses traction—sliding sideways and lurching above 40 mph. It’s dangerous on highways; I’ve nearly lost control multiple times. Service wait times delayed my first visit over a month. Service History: Tesla Service, Dedham, MA, three visits: [XXX]: Techs confirmed pulling, performed alignment—issue unchanged. [XXX]: Pulling replicated, alignment redone—no fix. [XXX]: Supervisor test-drove, claimed no issues, said “normal operation,” and refused further action. Third-Party Input: On [XXX], Electrified Garage (Amesbury, MA), a Tesla/EV specialist, replicated the pulling, shaking, and instability. They suspect a suspension or steering defect (e.g., rack/control arm) and urged Tesla review, citing warranty coverage and parts limits. They called it a safety risk. Current State: The car’s unusable—shaking intensifies above 40 mph, slides unpredictably, and steering resists. I’ve stopped highway driving after near-misses. Tesla’s “normal” ignores this danger. Available for inspection on request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Complaint: I took delivery of my new Tesla Model 3 on [XXX], and noticed it pulls hard to the right from day one. The steering shakes constantly, feels unstable, and loses traction—sliding sideways and lurching above 40 mph. It’s dangerous on highways; I’ve nearly lost control multiple times. Service wait times delayed my first visit over a month. Service History: Tesla Service, Dedham, MA, three visits: [XXX]: Techs confirmed pulling, performed alignment—issue unchanged. [XXX]: Pulling replicated, alignment redone—no fix. [XXX]: Supervisor test-drove, claimed no issues, said “normal operation,” and refused further action. Third-Party Input: On [XXX], Electrified Garage (Amesbury, MA), a Tesla/EV specialist, replicated the pulling, shaking, and instability. They suspect a suspension or steering defect (e.g., rack/control arm) and urged Tesla review, citing warranty coverage and parts limits. They called it a safety risk. Current State: The car’s unusable—shaking intensifies above 40 mph, slides unpredictably, and steering resists. I’ve stopped highway driving after near-misses. Tesla’s “normal” ignores this danger. Available for inspection on request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Complaint: I took delivery of my new Tesla Model 3 on [XXX], and noticed it pulls hard to the right from day one. The steering shakes constantly, feels unstable, and loses traction—sliding sideways and lurching above 40 mph. It’s dangerous on highways; I’ve nearly lost control multiple times. Service wait times delayed my first visit over a month. Service History: Tesla Service, Dedham, MA, three visits: [XXX]: Techs confirmed pulling, performed alignment—issue unchanged. [XXX]: Pulling replicated, alignment redone—no fix. [XXX]: Supervisor test-drove, claimed no issues, said “normal operation,” and refused further action. Third-Party Input: On [XXX], Electrified Garage (Amesbury, MA), a Tesla/EV specialist, replicated the pulling, shaking, and instability. They suspect a suspension or steering defect (e.g., rack/control arm) and urged Tesla review, citing warranty coverage and parts limits. They called it a safety risk. Current State: The car’s unusable—shaking intensifies above 40 mph, slides unpredictably, and steering resists. I’ve stopped highway driving after near-misses. Tesla’s “normal” ignores this danger. Available for inspection on request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: TESLA
Mfg Campaign: 11645455
Notice Date: Feb 27, 2025
Recall Date: Feb 27, 2025
Tesla, Inc.
Campaign: 11645455 Other
Feb 27, 2025
Defect Description:

SUSPENSION

Potential Consequences:

Complaint: I took delivery of my new Tesla Model 3 on [XXX], and noticed it pulls hard to the right from day one. The steering shakes constantly, feels unstable, and loses traction—sliding sideways and lurching above 40 mph. It’s dangerous on highways; I’ve nearly lost control multiple times. Service wait times delayed my first visit over a month. Service History: Tesla Service, Dedham, MA, three visits: [XXX]: Techs confirmed pulling, performed alignment—issue unchanged. [XXX]: Pulling replicated, alignment redone—no fix. [XXX]: Supervisor test-drove, claimed no issues, said “normal operation,” and refused further action. Third-Party Input: On [XXX], Electrified Garage (Amesbury, MA), a Tesla/EV specialist, replicated the pulling, shaking, and instability. They suspect a suspension or steering defect (e.g., rack/control arm) and urged Tesla review, citing warranty coverage and parts limits. They called it a safety risk. Current State: The car’s unusable—shaking intensifies above 40 mph, slides unpredictably, and steering resists. I’ve stopped highway driving after near-misses. Tesla’s “normal” ignores this danger. Available for inspection on request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Complaint: I took delivery of my new Tesla Model 3 on [XXX], and noticed it pulls hard to the right from day one. The steering shakes constantly, feels unstable, and loses traction—sliding sideways and lurching above 40 mph. It’s dangerous on highways; I’ve nearly lost control multiple times. Service wait times delayed my first visit over a month. Service History: Tesla Service, Dedham, MA, three visits: [XXX]: Techs confirmed pulling, performed alignment—issue unchanged. [XXX]: Pulling replicated, alignment redone—no fix. [XXX]: Supervisor test-drove, claimed no issues, said “normal operation,” and refused further action. Third-Party Input: On [XXX], Electrified Garage (Amesbury, MA), a Tesla/EV specialist, replicated the pulling, shaking, and instability. They suspect a suspension or steering defect (e.g., rack/control arm) and urged Tesla review, citing warranty coverage and parts limits. They called it a safety risk. Current State: The car’s unusable—shaking intensifies above 40 mph, slides unpredictably, and steering resists. I’ve stopped highway driving after near-misses. Tesla’s “normal” ignores this danger. Available for inspection on request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Complaint: I took delivery of my new Tesla Model 3 on [XXX], and noticed it pulls hard to the right from day one. The steering shakes constantly, feels unstable, and loses traction—sliding sideways and lurching above 40 mph. It’s dangerous on highways; I’ve nearly lost control multiple times. Service wait times delayed my first visit over a month. Service History: Tesla Service, Dedham, MA, three visits: [XXX]: Techs confirmed pulling, performed alignment—issue unchanged. [XXX]: Pulling replicated, alignment redone—no fix. [XXX]: Supervisor test-drove, claimed no issues, said “normal operation,” and refused further action. Third-Party Input: On [XXX], Electrified Garage (Amesbury, MA), a Tesla/EV specialist, replicated the pulling, shaking, and instability. They suspect a suspension or steering defect (e.g., rack/control arm) and urged Tesla review, citing warranty coverage and parts limits. They called it a safety risk. Current State: The car’s unusable—shaking intensifies above 40 mph, slides unpredictably, and steering resists. I’ve stopped highway driving after near-misses. Tesla’s “normal” ignores this danger. Available for inspection on request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: TESLA
Mfg Campaign: 11645455
Notice Date: Feb 27, 2025
Recall Date: Feb 27, 2025
Tesla, Inc.
Campaign: 11644114 Other
Feb 21, 2025
Defect Description:

LANE DEPARTURE

Potential Consequences:

See attached document for complaint.

Corrective Action:

See attached document for complaint.

Additional Notes:

See attached document for complaint.

Manufacturer: TESLA
Mfg Campaign: 11644114
Notice Date: Feb 21, 2025
Recall Date: Feb 21, 2025
Tesla, Inc.
Campaign: 11644114 Other
Feb 21, 2025
Defect Description:

ELECTRICAL SYSTEM:ADAS

Potential Consequences:

See attached document for complaint.

Corrective Action:

See attached document for complaint.

Additional Notes:

See attached document for complaint.

Manufacturer: TESLA
Mfg Campaign: 11644114
Notice Date: Feb 21, 2025
Recall Date: Feb 21, 2025
Tesla, Inc.
Campaign: 11644114 Other
Feb 21, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

See attached document for complaint.

Corrective Action:

See attached document for complaint.

Additional Notes:

See attached document for complaint.

Manufacturer: TESLA
Mfg Campaign: 11644114
Notice Date: Feb 21, 2025
Recall Date: Feb 21, 2025
Tesla, Inc.
Campaign: 11644012 Other
Feb 20, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Turn signals on steering wheel don’t work sometimes. They also get stuck causing no signal to turn on.

Corrective Action:

Turn signals on steering wheel don’t work sometimes. They also get stuck causing no signal to turn on.

Additional Notes:

Turn signals on steering wheel don’t work sometimes. They also get stuck causing no signal to turn on.

Manufacturer: TESLA
Mfg Campaign: 11644012
Notice Date: Feb 20, 2025
Recall Date: Feb 20, 2025
Tesla, Inc.
Campaign: 11644012 Other
Feb 20, 2025
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Turn signals on steering wheel don’t work sometimes. They also get stuck causing no signal to turn on.

Corrective Action:

Turn signals on steering wheel don’t work sometimes. They also get stuck causing no signal to turn on.

Additional Notes:

Turn signals on steering wheel don’t work sometimes. They also get stuck causing no signal to turn on.

Manufacturer: TESLA
Mfg Campaign: 11644012
Notice Date: Feb 20, 2025
Recall Date: Feb 20, 2025
Tesla, Inc.
Campaign: 11643083 Other
Feb 17, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

During freeway driving, turn signal buttons located on the steering wheel, which when working properly produce a tactile click, fail to click and engage the turn indicator. A service visit to Tesla resulted in technician unable to replicate the issue. I was instructed to date stamp the problem. The next time I drove the car on the freeway, the problem repeated.

Corrective Action:

During freeway driving, turn signal buttons located on the steering wheel, which when working properly produce a tactile click, fail to click and engage the turn indicator. A service visit to Tesla resulted in technician unable to replicate the issue. I was instructed to date stamp the problem. The next time I drove the car on the freeway, the problem repeated.

Additional Notes:

During freeway driving, turn signal buttons located on the steering wheel, which when working properly produce a tactile click, fail to click and engage the turn indicator. A service visit to Tesla resulted in technician unable to replicate the issue. I was instructed to date stamp the problem. The next time I drove the car on the freeway, the problem repeated.

Manufacturer: TESLA
Mfg Campaign: 11643083
Notice Date: Feb 17, 2025
Recall Date: Feb 17, 2025
Tesla, Inc.
Campaign: 11643186 Other
Feb 17, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

This is the 3rd or 4th time I have observed sudden unexpected acceleration when at a full stop at a light while using FSD Supervised (v13.2.7 just updated). It first happened 2 or 3 times on FSD v13.2.6 when mine was the lead car at stop lights. This time I was at a stop light but obviously not the lead car. The truck in front of me was blocking view of the traffic lights. Each time, I have hit the brakes immediately, so I don't know if the vehicle would stop on its own during these situations, but I have no issues with it safely braking at any other time. Other than this intermittent glitch, FSD has been flawless on the HW4 next generation computer, which may lead to driver complacency not expecting this. I am reporting for awareness & hopefully correction. I have MP4 video files of the incident, but I cannot upload them here.

Corrective Action:

This is the 3rd or 4th time I have observed sudden unexpected acceleration when at a full stop at a light while using FSD Supervised (v13.2.7 just updated). It first happened 2 or 3 times on FSD v13.2.6 when mine was the lead car at stop lights. This time I was at a stop light but obviously not the lead car. The truck in front of me was blocking view of the traffic lights. Each time, I have hit the brakes immediately, so I don't know if the vehicle would stop on its own during these situations, but I have no issues with it safely braking at any other time. Other than this intermittent glitch, FSD has been flawless on the HW4 next generation computer, which may lead to driver complacency not expecting this. I am reporting for awareness & hopefully correction. I have MP4 video files of the incident, but I cannot upload them here.

Additional Notes:

This is the 3rd or 4th time I have observed sudden unexpected acceleration when at a full stop at a light while using FSD Supervised (v13.2.7 just updated). It first happened 2 or 3 times on FSD v13.2.6 when mine was the lead car at stop lights. This time I was at a stop light but obviously not the lead car. The truck in front of me was blocking view of the traffic lights. Each time, I have hit the brakes immediately, so I don't know if the vehicle would stop on its own during these situations, but I have no issues with it safely braking at any other time. Other than this intermittent glitch, FSD has been flawless on the HW4 next generation computer, which may lead to driver complacency not expecting this. I am reporting for awareness & hopefully correction. I have MP4 video files of the incident, but I cannot upload them here.

Manufacturer: TESLA
Mfg Campaign: 11643186
Notice Date: Feb 17, 2025
Recall Date: Feb 17, 2025

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