Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-004
Recall Date: Feb 14, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-16-005
Recall Date: Jun 19, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-20-006
Recall Date: Oct 25, 2021
Consumer Complaints
625 ComplaintsTesla, Inc.
Defect Description:
ENGINE
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car stopped working in middle of road How was your safety or the safety of others put at risk? Luckly there were no traffic or car behind , I am not moving the lane. Personal safety and passenger safety Has the problem been reproduced or confirmed by a dealer or independent service center? Tesla service center at spring field NJ , told me, Front module was at fault and replaced Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By Tesla Service Center at Spring Feild NJ Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Car shows CP_A044 Unable Charge error while car is running suddenly Car shows move the vehicle side , it will shutdown then shut down the car.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car stopped working in middle of road How was your safety or the safety of others put at risk? Luckly there were no traffic or car behind , I am not moving the lane. Personal safety and passenger safety Has the problem been reproduced or confirmed by a dealer or independent service center? Tesla service center at spring field NJ , told me, Front module was at fault and replaced Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By Tesla Service Center at Spring Feild NJ Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Car shows CP_A044 Unable Charge error while car is running suddenly Car shows move the vehicle side , it will shutdown then shut down the car.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car stopped working in middle of road How was your safety or the safety of others put at risk? Luckly there were no traffic or car behind , I am not moving the lane. Personal safety and passenger safety Has the problem been reproduced or confirmed by a dealer or independent service center? Tesla service center at spring field NJ , told me, Front module was at fault and replaced Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By Tesla Service Center at Spring Feild NJ Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Car shows CP_A044 Unable Charge error while car is running suddenly Car shows move the vehicle side , it will shutdown then shut down the car.
Mfg Campaign: 11605855
Recall Date: Aug 1, 2024
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car stopped working in middle of road How was your safety or the safety of others put at risk? Luckly there were no traffic or car behind , I am not moving the lane. Personal safety and passenger safety Has the problem been reproduced or confirmed by a dealer or independent service center? Tesla service center at spring field NJ , told me, Front module was at fault and replaced Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By Tesla Service Center at Spring Feild NJ Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Car shows CP_A044 Unable Charge error while car is running suddenly Car shows move the vehicle side , it will shutdown then shut down the car.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car stopped working in middle of road How was your safety or the safety of others put at risk? Luckly there were no traffic or car behind , I am not moving the lane. Personal safety and passenger safety Has the problem been reproduced or confirmed by a dealer or independent service center? Tesla service center at spring field NJ , told me, Front module was at fault and replaced Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By Tesla Service Center at Spring Feild NJ Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Car shows CP_A044 Unable Charge error while car is running suddenly Car shows move the vehicle side , it will shutdown then shut down the car.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car stopped working in middle of road How was your safety or the safety of others put at risk? Luckly there were no traffic or car behind , I am not moving the lane. Personal safety and passenger safety Has the problem been reproduced or confirmed by a dealer or independent service center? Tesla service center at spring field NJ , told me, Front module was at fault and replaced Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By Tesla Service Center at Spring Feild NJ Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Car shows CP_A044 Unable Charge error while car is running suddenly Car shows move the vehicle side , it will shutdown then shut down the car.
Mfg Campaign: 11605855
Recall Date: Aug 1, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car stopped working in middle of road How was your safety or the safety of others put at risk? Luckly there were no traffic or car behind , I am not moving the lane. Personal safety and passenger safety Has the problem been reproduced or confirmed by a dealer or independent service center? Tesla service center at spring field NJ , told me, Front module was at fault and replaced Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By Tesla Service Center at Spring Feild NJ Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Car shows CP_A044 Unable Charge error while car is running suddenly Car shows move the vehicle side , it will shutdown then shut down the car.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car stopped working in middle of road How was your safety or the safety of others put at risk? Luckly there were no traffic or car behind , I am not moving the lane. Personal safety and passenger safety Has the problem been reproduced or confirmed by a dealer or independent service center? Tesla service center at spring field NJ , told me, Front module was at fault and replaced Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By Tesla Service Center at Spring Feild NJ Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Car shows CP_A044 Unable Charge error while car is running suddenly Car shows move the vehicle side , it will shutdown then shut down the car.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car stopped working in middle of road How was your safety or the safety of others put at risk? Luckly there were no traffic or car behind , I am not moving the lane. Personal safety and passenger safety Has the problem been reproduced or confirmed by a dealer or independent service center? Tesla service center at spring field NJ , told me, Front module was at fault and replaced Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By Tesla Service Center at Spring Feild NJ Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Car shows CP_A044 Unable Charge error while car is running suddenly Car shows move the vehicle side , it will shutdown then shut down the car.
Mfg Campaign: 11605855
Recall Date: Aug 1, 2024
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On several occasions, the last being July 19,2024, auto correct on steering took control of my vehicle when no correction was needed. I’ve been taken by surprise and struggled on all occasions to gain full control of the vehicle. In addition, my car is not able to receive the over-air update to address the hood latch recall which leaves me more vulnerable to a catastrophic event. I can not reach a person in Service as Tesla pushes every communication through the app. My appointment was pushed out over three weeks and I still have not heard from Tesla to confirm this appointment nor reach out with any concern whatsoever regarding this horrific safety concern.
Corrective Action:
On several occasions, the last being July 19,2024, auto correct on steering took control of my vehicle when no correction was needed. I’ve been taken by surprise and struggled on all occasions to gain full control of the vehicle. In addition, my car is not able to receive the over-air update to address the hood latch recall which leaves me more vulnerable to a catastrophic event. I can not reach a person in Service as Tesla pushes every communication through the app. My appointment was pushed out over three weeks and I still have not heard from Tesla to confirm this appointment nor reach out with any concern whatsoever regarding this horrific safety concern.
Additional Notes:
On several occasions, the last being July 19,2024, auto correct on steering took control of my vehicle when no correction was needed. I’ve been taken by surprise and struggled on all occasions to gain full control of the vehicle. In addition, my car is not able to receive the over-air update to address the hood latch recall which leaves me more vulnerable to a catastrophic event. I can not reach a person in Service as Tesla pushes every communication through the app. My appointment was pushed out over three weeks and I still have not heard from Tesla to confirm this appointment nor reach out with any concern whatsoever regarding this horrific safety concern.
Mfg Campaign: 11605314
Recall Date: Jul 30, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
On several occasions, the last being July 19,2024, auto correct on steering took control of my vehicle when no correction was needed. I’ve been taken by surprise and struggled on all occasions to gain full control of the vehicle. In addition, my car is not able to receive the over-air update to address the hood latch recall which leaves me more vulnerable to a catastrophic event. I can not reach a person in Service as Tesla pushes every communication through the app. My appointment was pushed out over three weeks and I still have not heard from Tesla to confirm this appointment nor reach out with any concern whatsoever regarding this horrific safety concern.
Corrective Action:
On several occasions, the last being July 19,2024, auto correct on steering took control of my vehicle when no correction was needed. I’ve been taken by surprise and struggled on all occasions to gain full control of the vehicle. In addition, my car is not able to receive the over-air update to address the hood latch recall which leaves me more vulnerable to a catastrophic event. I can not reach a person in Service as Tesla pushes every communication through the app. My appointment was pushed out over three weeks and I still have not heard from Tesla to confirm this appointment nor reach out with any concern whatsoever regarding this horrific safety concern.
Additional Notes:
On several occasions, the last being July 19,2024, auto correct on steering took control of my vehicle when no correction was needed. I’ve been taken by surprise and struggled on all occasions to gain full control of the vehicle. In addition, my car is not able to receive the over-air update to address the hood latch recall which leaves me more vulnerable to a catastrophic event. I can not reach a person in Service as Tesla pushes every communication through the app. My appointment was pushed out over three weeks and I still have not heard from Tesla to confirm this appointment nor reach out with any concern whatsoever regarding this horrific safety concern.
Mfg Campaign: 11605314
Recall Date: Jul 30, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
On several occasions, the last being July 19,2024, auto correct on steering took control of my vehicle when no correction was needed. I’ve been taken by surprise and struggled on all occasions to gain full control of the vehicle. In addition, my car is not able to receive the over-air update to address the hood latch recall which leaves me more vulnerable to a catastrophic event. I can not reach a person in Service as Tesla pushes every communication through the app. My appointment was pushed out over three weeks and I still have not heard from Tesla to confirm this appointment nor reach out with any concern whatsoever regarding this horrific safety concern.
Corrective Action:
On several occasions, the last being July 19,2024, auto correct on steering took control of my vehicle when no correction was needed. I’ve been taken by surprise and struggled on all occasions to gain full control of the vehicle. In addition, my car is not able to receive the over-air update to address the hood latch recall which leaves me more vulnerable to a catastrophic event. I can not reach a person in Service as Tesla pushes every communication through the app. My appointment was pushed out over three weeks and I still have not heard from Tesla to confirm this appointment nor reach out with any concern whatsoever regarding this horrific safety concern.
Additional Notes:
On several occasions, the last being July 19,2024, auto correct on steering took control of my vehicle when no correction was needed. I’ve been taken by surprise and struggled on all occasions to gain full control of the vehicle. In addition, my car is not able to receive the over-air update to address the hood latch recall which leaves me more vulnerable to a catastrophic event. I can not reach a person in Service as Tesla pushes every communication through the app. My appointment was pushed out over three weeks and I still have not heard from Tesla to confirm this appointment nor reach out with any concern whatsoever regarding this horrific safety concern.
Mfg Campaign: 11605314
Recall Date: Jul 30, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
This complaint is about a Tesla rental car from Avis which has just shown up in the salvage yard. Because the VIN of the wreck can not be identified I have used the VIN of another wrecked Tesla. Here is the wreck in question. [XXX] It is available for inspection. The front wheels have clearly fallen off BEFORE the crash since they are shown in almost undamaged condition apart from popped ball joints. Your database has thousands of perfectly valid complaints on Teslas. You are publishing those complaints but taking no action. I suspect political interference. Tesla whistleblowers have been silenced. Norway has now cleared a whistleblower and he reports that he has already sent his evidence to NHTSA. People are dying. Stop the cover-up. Here is the report about the whistleblower in Norway. [XXX] Even a proxy for this whistle-blower has been gagged. [XXX] GET ON WITH YOUR JOB. Regards [XXX] Please note that I have used a dummy USA address to satisfy yopur webmasters requirements. My correct contact details are attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
This complaint is about a Tesla rental car from Avis which has just shown up in the salvage yard. Because the VIN of the wreck can not be identified I have used the VIN of another wrecked Tesla. Here is the wreck in question. [XXX] It is available for inspection. The front wheels have clearly fallen off BEFORE the crash since they are shown in almost undamaged condition apart from popped ball joints. Your database has thousands of perfectly valid complaints on Teslas. You are publishing those complaints but taking no action. I suspect political interference. Tesla whistleblowers have been silenced. Norway has now cleared a whistleblower and he reports that he has already sent his evidence to NHTSA. People are dying. Stop the cover-up. Here is the report about the whistleblower in Norway. [XXX] Even a proxy for this whistle-blower has been gagged. [XXX] GET ON WITH YOUR JOB. Regards [XXX] Please note that I have used a dummy USA address to satisfy yopur webmasters requirements. My correct contact details are attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
This complaint is about a Tesla rental car from Avis which has just shown up in the salvage yard. Because the VIN of the wreck can not be identified I have used the VIN of another wrecked Tesla. Here is the wreck in question. [XXX] It is available for inspection. The front wheels have clearly fallen off BEFORE the crash since they are shown in almost undamaged condition apart from popped ball joints. Your database has thousands of perfectly valid complaints on Teslas. You are publishing those complaints but taking no action. I suspect political interference. Tesla whistleblowers have been silenced. Norway has now cleared a whistleblower and he reports that he has already sent his evidence to NHTSA. People are dying. Stop the cover-up. Here is the report about the whistleblower in Norway. [XXX] Even a proxy for this whistle-blower has been gagged. [XXX] GET ON WITH YOUR JOB. Regards [XXX] Please note that I have used a dummy USA address to satisfy yopur webmasters requirements. My correct contact details are attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11603943
Recall Date: Jul 23, 2024
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
This complaint is about a Tesla rental car from Avis which has just shown up in the salvage yard. Because the VIN of the wreck can not be identified I have used the VIN of another wrecked Tesla. Here is the wreck in question. [XXX] It is available for inspection. The front wheels have clearly fallen off BEFORE the crash since they are shown in almost undamaged condition apart from popped ball joints. Your database has thousands of perfectly valid complaints on Teslas. You are publishing those complaints but taking no action. I suspect political interference. Tesla whistleblowers have been silenced. Norway has now cleared a whistleblower and he reports that he has already sent his evidence to NHTSA. People are dying. Stop the cover-up. Here is the report about the whistleblower in Norway. [XXX] Even a proxy for this whistle-blower has been gagged. [XXX] GET ON WITH YOUR JOB. Regards [XXX] Please note that I have used a dummy USA address to satisfy yopur webmasters requirements. My correct contact details are attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
This complaint is about a Tesla rental car from Avis which has just shown up in the salvage yard. Because the VIN of the wreck can not be identified I have used the VIN of another wrecked Tesla. Here is the wreck in question. [XXX] It is available for inspection. The front wheels have clearly fallen off BEFORE the crash since they are shown in almost undamaged condition apart from popped ball joints. Your database has thousands of perfectly valid complaints on Teslas. You are publishing those complaints but taking no action. I suspect political interference. Tesla whistleblowers have been silenced. Norway has now cleared a whistleblower and he reports that he has already sent his evidence to NHTSA. People are dying. Stop the cover-up. Here is the report about the whistleblower in Norway. [XXX] Even a proxy for this whistle-blower has been gagged. [XXX] GET ON WITH YOUR JOB. Regards [XXX] Please note that I have used a dummy USA address to satisfy yopur webmasters requirements. My correct contact details are attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
This complaint is about a Tesla rental car from Avis which has just shown up in the salvage yard. Because the VIN of the wreck can not be identified I have used the VIN of another wrecked Tesla. Here is the wreck in question. [XXX] It is available for inspection. The front wheels have clearly fallen off BEFORE the crash since they are shown in almost undamaged condition apart from popped ball joints. Your database has thousands of perfectly valid complaints on Teslas. You are publishing those complaints but taking no action. I suspect political interference. Tesla whistleblowers have been silenced. Norway has now cleared a whistleblower and he reports that he has already sent his evidence to NHTSA. People are dying. Stop the cover-up. Here is the report about the whistleblower in Norway. [XXX] Even a proxy for this whistle-blower has been gagged. [XXX] GET ON WITH YOUR JOB. Regards [XXX] Please note that I have used a dummy USA address to satisfy yopur webmasters requirements. My correct contact details are attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11603943
Recall Date: Jul 23, 2024
Tesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
This complaint is about a Tesla rental car from Avis which has just shown up in the salvage yard. Because the VIN of the wreck can not be identified I have used the VIN of another wrecked Tesla. Here is the wreck in question. [XXX] It is available for inspection. The front wheels have clearly fallen off BEFORE the crash since they are shown in almost undamaged condition apart from popped ball joints. Your database has thousands of perfectly valid complaints on Teslas. You are publishing those complaints but taking no action. I suspect political interference. Tesla whistleblowers have been silenced. Norway has now cleared a whistleblower and he reports that he has already sent his evidence to NHTSA. People are dying. Stop the cover-up. Here is the report about the whistleblower in Norway. [XXX] Even a proxy for this whistle-blower has been gagged. [XXX] GET ON WITH YOUR JOB. Regards [XXX] Please note that I have used a dummy USA address to satisfy yopur webmasters requirements. My correct contact details are attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
This complaint is about a Tesla rental car from Avis which has just shown up in the salvage yard. Because the VIN of the wreck can not be identified I have used the VIN of another wrecked Tesla. Here is the wreck in question. [XXX] It is available for inspection. The front wheels have clearly fallen off BEFORE the crash since they are shown in almost undamaged condition apart from popped ball joints. Your database has thousands of perfectly valid complaints on Teslas. You are publishing those complaints but taking no action. I suspect political interference. Tesla whistleblowers have been silenced. Norway has now cleared a whistleblower and he reports that he has already sent his evidence to NHTSA. People are dying. Stop the cover-up. Here is the report about the whistleblower in Norway. [XXX] Even a proxy for this whistle-blower has been gagged. [XXX] GET ON WITH YOUR JOB. Regards [XXX] Please note that I have used a dummy USA address to satisfy yopur webmasters requirements. My correct contact details are attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
This complaint is about a Tesla rental car from Avis which has just shown up in the salvage yard. Because the VIN of the wreck can not be identified I have used the VIN of another wrecked Tesla. Here is the wreck in question. [XXX] It is available for inspection. The front wheels have clearly fallen off BEFORE the crash since they are shown in almost undamaged condition apart from popped ball joints. Your database has thousands of perfectly valid complaints on Teslas. You are publishing those complaints but taking no action. I suspect political interference. Tesla whistleblowers have been silenced. Norway has now cleared a whistleblower and he reports that he has already sent his evidence to NHTSA. People are dying. Stop the cover-up. Here is the report about the whistleblower in Norway. [XXX] Even a proxy for this whistle-blower has been gagged. [XXX] GET ON WITH YOUR JOB. Regards [XXX] Please note that I have used a dummy USA address to satisfy yopur webmasters requirements. My correct contact details are attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11603943
Recall Date: Jul 23, 2024
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The components that failed or malfunctioned include the braking system, steering system, and the airbag deployment mechanism. These critical systems experienced sudden and unexpected failures. Yes, the vehicle and its components are available for inspection upon request. -The sudden brake failure and steering wheel lock resulted in a complete loss of control over the vehicle. The inability to stop or steer the car properly led to it veering over the curb/grass area, posing a severe risk of collision. Additionally, the failure of the airbags to deploy during the impact further compromised my safety. This incident not only endangered my life but also posed a significant threat to the safety of other road users on Highway I676. -At this time, the problem has not been reproduced or confirmed by a dealer or independent service center. Further investigation and inspection are necessary to determine the root cause of these critical system failures. -There were no warning lamps, messages, or other symptoms indicating any issues with the braking system, steering system, or airbags prior to the sudden failure. The malfunction occurred without any prior warning, which exacerbates the concern regarding the vehicle’s safety systems.
Corrective Action:
The components that failed or malfunctioned include the braking system, steering system, and the airbag deployment mechanism. These critical systems experienced sudden and unexpected failures. Yes, the vehicle and its components are available for inspection upon request. -The sudden brake failure and steering wheel lock resulted in a complete loss of control over the vehicle. The inability to stop or steer the car properly led to it veering over the curb/grass area, posing a severe risk of collision. Additionally, the failure of the airbags to deploy during the impact further compromised my safety. This incident not only endangered my life but also posed a significant threat to the safety of other road users on Highway I676. -At this time, the problem has not been reproduced or confirmed by a dealer or independent service center. Further investigation and inspection are necessary to determine the root cause of these critical system failures. -There were no warning lamps, messages, or other symptoms indicating any issues with the braking system, steering system, or airbags prior to the sudden failure. The malfunction occurred without any prior warning, which exacerbates the concern regarding the vehicle’s safety systems.
Additional Notes:
The components that failed or malfunctioned include the braking system, steering system, and the airbag deployment mechanism. These critical systems experienced sudden and unexpected failures. Yes, the vehicle and its components are available for inspection upon request. -The sudden brake failure and steering wheel lock resulted in a complete loss of control over the vehicle. The inability to stop or steer the car properly led to it veering over the curb/grass area, posing a severe risk of collision. Additionally, the failure of the airbags to deploy during the impact further compromised my safety. This incident not only endangered my life but also posed a significant threat to the safety of other road users on Highway I676. -At this time, the problem has not been reproduced or confirmed by a dealer or independent service center. Further investigation and inspection are necessary to determine the root cause of these critical system failures. -There were no warning lamps, messages, or other symptoms indicating any issues with the braking system, steering system, or airbags prior to the sudden failure. The malfunction occurred without any prior warning, which exacerbates the concern regarding the vehicle’s safety systems.
Mfg Campaign: 11601015
Recall Date: Jul 10, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The components that failed or malfunctioned include the braking system, steering system, and the airbag deployment mechanism. These critical systems experienced sudden and unexpected failures. Yes, the vehicle and its components are available for inspection upon request. -The sudden brake failure and steering wheel lock resulted in a complete loss of control over the vehicle. The inability to stop or steer the car properly led to it veering over the curb/grass area, posing a severe risk of collision. Additionally, the failure of the airbags to deploy during the impact further compromised my safety. This incident not only endangered my life but also posed a significant threat to the safety of other road users on Highway I676. -At this time, the problem has not been reproduced or confirmed by a dealer or independent service center. Further investigation and inspection are necessary to determine the root cause of these critical system failures. -There were no warning lamps, messages, or other symptoms indicating any issues with the braking system, steering system, or airbags prior to the sudden failure. The malfunction occurred without any prior warning, which exacerbates the concern regarding the vehicle’s safety systems.
Corrective Action:
The components that failed or malfunctioned include the braking system, steering system, and the airbag deployment mechanism. These critical systems experienced sudden and unexpected failures. Yes, the vehicle and its components are available for inspection upon request. -The sudden brake failure and steering wheel lock resulted in a complete loss of control over the vehicle. The inability to stop or steer the car properly led to it veering over the curb/grass area, posing a severe risk of collision. Additionally, the failure of the airbags to deploy during the impact further compromised my safety. This incident not only endangered my life but also posed a significant threat to the safety of other road users on Highway I676. -At this time, the problem has not been reproduced or confirmed by a dealer or independent service center. Further investigation and inspection are necessary to determine the root cause of these critical system failures. -There were no warning lamps, messages, or other symptoms indicating any issues with the braking system, steering system, or airbags prior to the sudden failure. The malfunction occurred without any prior warning, which exacerbates the concern regarding the vehicle’s safety systems.
Additional Notes:
The components that failed or malfunctioned include the braking system, steering system, and the airbag deployment mechanism. These critical systems experienced sudden and unexpected failures. Yes, the vehicle and its components are available for inspection upon request. -The sudden brake failure and steering wheel lock resulted in a complete loss of control over the vehicle. The inability to stop or steer the car properly led to it veering over the curb/grass area, posing a severe risk of collision. Additionally, the failure of the airbags to deploy during the impact further compromised my safety. This incident not only endangered my life but also posed a significant threat to the safety of other road users on Highway I676. -At this time, the problem has not been reproduced or confirmed by a dealer or independent service center. Further investigation and inspection are necessary to determine the root cause of these critical system failures. -There were no warning lamps, messages, or other symptoms indicating any issues with the braking system, steering system, or airbags prior to the sudden failure. The malfunction occurred without any prior warning, which exacerbates the concern regarding the vehicle’s safety systems.
Mfg Campaign: 11601015
Recall Date: Jul 10, 2024
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The components that failed or malfunctioned include the braking system, steering system, and the airbag deployment mechanism. These critical systems experienced sudden and unexpected failures. Yes, the vehicle and its components are available for inspection upon request. -The sudden brake failure and steering wheel lock resulted in a complete loss of control over the vehicle. The inability to stop or steer the car properly led to it veering over the curb/grass area, posing a severe risk of collision. Additionally, the failure of the airbags to deploy during the impact further compromised my safety. This incident not only endangered my life but also posed a significant threat to the safety of other road users on Highway I676. -At this time, the problem has not been reproduced or confirmed by a dealer or independent service center. Further investigation and inspection are necessary to determine the root cause of these critical system failures. -There were no warning lamps, messages, or other symptoms indicating any issues with the braking system, steering system, or airbags prior to the sudden failure. The malfunction occurred without any prior warning, which exacerbates the concern regarding the vehicle’s safety systems.
Corrective Action:
The components that failed or malfunctioned include the braking system, steering system, and the airbag deployment mechanism. These critical systems experienced sudden and unexpected failures. Yes, the vehicle and its components are available for inspection upon request. -The sudden brake failure and steering wheel lock resulted in a complete loss of control over the vehicle. The inability to stop or steer the car properly led to it veering over the curb/grass area, posing a severe risk of collision. Additionally, the failure of the airbags to deploy during the impact further compromised my safety. This incident not only endangered my life but also posed a significant threat to the safety of other road users on Highway I676. -At this time, the problem has not been reproduced or confirmed by a dealer or independent service center. Further investigation and inspection are necessary to determine the root cause of these critical system failures. -There were no warning lamps, messages, or other symptoms indicating any issues with the braking system, steering system, or airbags prior to the sudden failure. The malfunction occurred without any prior warning, which exacerbates the concern regarding the vehicle’s safety systems.
Additional Notes:
The components that failed or malfunctioned include the braking system, steering system, and the airbag deployment mechanism. These critical systems experienced sudden and unexpected failures. Yes, the vehicle and its components are available for inspection upon request. -The sudden brake failure and steering wheel lock resulted in a complete loss of control over the vehicle. The inability to stop or steer the car properly led to it veering over the curb/grass area, posing a severe risk of collision. Additionally, the failure of the airbags to deploy during the impact further compromised my safety. This incident not only endangered my life but also posed a significant threat to the safety of other road users on Highway I676. -At this time, the problem has not been reproduced or confirmed by a dealer or independent service center. Further investigation and inspection are necessary to determine the root cause of these critical system failures. -There were no warning lamps, messages, or other symptoms indicating any issues with the braking system, steering system, or airbags prior to the sudden failure. The malfunction occurred without any prior warning, which exacerbates the concern regarding the vehicle’s safety systems.
Mfg Campaign: 11601015
Recall Date: Jul 10, 2024
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On [XXX], I was driving my Tesla model 3 from California to my new home in Idaho as part of my move there. During the day, I had 6 or 7 situations where the car would suddenly go into full regenerative braking, or outright apply the brakes for no apparent reason. Most of these events took place of freeways at freeways speeds, or on highways (not freeways) at the local speed limit. Every situation was when I had supervised self drive or traffic aware cruise control enabled. These situations were extremely startling and in my opinion potentially dangerous. I don't want to imagine what might have happened if one of these "phantom braking" events had occurred with a heavy 18 wheeler behind me in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], I was driving my Tesla model 3 from California to my new home in Idaho as part of my move there. During the day, I had 6 or 7 situations where the car would suddenly go into full regenerative braking, or outright apply the brakes for no apparent reason. Most of these events took place of freeways at freeways speeds, or on highways (not freeways) at the local speed limit. Every situation was when I had supervised self drive or traffic aware cruise control enabled. These situations were extremely startling and in my opinion potentially dangerous. I don't want to imagine what might have happened if one of these "phantom braking" events had occurred with a heavy 18 wheeler behind me in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], I was driving my Tesla model 3 from California to my new home in Idaho as part of my move there. During the day, I had 6 or 7 situations where the car would suddenly go into full regenerative braking, or outright apply the brakes for no apparent reason. Most of these events took place of freeways at freeways speeds, or on highways (not freeways) at the local speed limit. Every situation was when I had supervised self drive or traffic aware cruise control enabled. These situations were extremely startling and in my opinion potentially dangerous. I don't want to imagine what might have happened if one of these "phantom braking" events had occurred with a heavy 18 wheeler behind me in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11599846
Recall Date: Jul 7, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On [XXX], I was driving my Tesla model 3 from California to my new home in Idaho as part of my move there. During the day, I had 6 or 7 situations where the car would suddenly go into full regenerative braking, or outright apply the brakes for no apparent reason. Most of these events took place of freeways at freeways speeds, or on highways (not freeways) at the local speed limit. Every situation was when I had supervised self drive or traffic aware cruise control enabled. These situations were extremely startling and in my opinion potentially dangerous. I don't want to imagine what might have happened if one of these "phantom braking" events had occurred with a heavy 18 wheeler behind me in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], I was driving my Tesla model 3 from California to my new home in Idaho as part of my move there. During the day, I had 6 or 7 situations where the car would suddenly go into full regenerative braking, or outright apply the brakes for no apparent reason. Most of these events took place of freeways at freeways speeds, or on highways (not freeways) at the local speed limit. Every situation was when I had supervised self drive or traffic aware cruise control enabled. These situations were extremely startling and in my opinion potentially dangerous. I don't want to imagine what might have happened if one of these "phantom braking" events had occurred with a heavy 18 wheeler behind me in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], I was driving my Tesla model 3 from California to my new home in Idaho as part of my move there. During the day, I had 6 or 7 situations where the car would suddenly go into full regenerative braking, or outright apply the brakes for no apparent reason. Most of these events took place of freeways at freeways speeds, or on highways (not freeways) at the local speed limit. Every situation was when I had supervised self drive or traffic aware cruise control enabled. These situations were extremely startling and in my opinion potentially dangerous. I don't want to imagine what might have happened if one of these "phantom braking" events had occurred with a heavy 18 wheeler behind me in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11599846
Recall Date: Jul 7, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On [XXX], I was driving my Tesla model 3 from California to my new home in Idaho as part of my move there. During the day, I had 6 or 7 situations where the car would suddenly go into full regenerative braking, or outright apply the brakes for no apparent reason. Most of these events took place of freeways at freeways speeds, or on highways (not freeways) at the local speed limit. Every situation was when I had supervised self drive or traffic aware cruise control enabled. These situations were extremely startling and in my opinion potentially dangerous. I don't want to imagine what might have happened if one of these "phantom braking" events had occurred with a heavy 18 wheeler behind me in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], I was driving my Tesla model 3 from California to my new home in Idaho as part of my move there. During the day, I had 6 or 7 situations where the car would suddenly go into full regenerative braking, or outright apply the brakes for no apparent reason. Most of these events took place of freeways at freeways speeds, or on highways (not freeways) at the local speed limit. Every situation was when I had supervised self drive or traffic aware cruise control enabled. These situations were extremely startling and in my opinion potentially dangerous. I don't want to imagine what might have happened if one of these "phantom braking" events had occurred with a heavy 18 wheeler behind me in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], I was driving my Tesla model 3 from California to my new home in Idaho as part of my move there. During the day, I had 6 or 7 situations where the car would suddenly go into full regenerative braking, or outright apply the brakes for no apparent reason. Most of these events took place of freeways at freeways speeds, or on highways (not freeways) at the local speed limit. Every situation was when I had supervised self drive or traffic aware cruise control enabled. These situations were extremely startling and in my opinion potentially dangerous. I don't want to imagine what might have happened if one of these "phantom braking" events had occurred with a heavy 18 wheeler behind me in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11599846
Recall Date: Jul 7, 2024
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed, an alert chimed for several seconds before the infotainment screen went blank. The contact stated that the vehicle lost motive power, the A/C became inoperable, the windows failed to roll down, and the doors failed to open as needed. The contact attempted to reboot the vehicle, but the vehicle failed to respond immediately. The contact was very concerned about her and her grandson's safety while the vehicle was inoperable. The contact and her grandson were unable to exit the vehicle immediately in hot weather. Moments later, the vehicle inadvertently rebooted, and the contact was able to drive to the residence, where she and her grandson exited through the front driver's door. Upon checking the Tesla app, four error codes were displayed: VCFRONT_a592, VCFRONT_a191, DI_a174, and DI_a183. The dealer was made aware of the failure, and the vehicle was diagnosed through the Tesla App. The dealer determined that the high-voltage controller and relay needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,725.
Corrective Action:
The contact owns a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed, an alert chimed for several seconds before the infotainment screen went blank. The contact stated that the vehicle lost motive power, the A/C became inoperable, the windows failed to roll down, and the doors failed to open as needed. The contact attempted to reboot the vehicle, but the vehicle failed to respond immediately. The contact was very concerned about her and her grandson's safety while the vehicle was inoperable. The contact and her grandson were unable to exit the vehicle immediately in hot weather. Moments later, the vehicle inadvertently rebooted, and the contact was able to drive to the residence, where she and her grandson exited through the front driver's door. Upon checking the Tesla app, four error codes were displayed: VCFRONT_a592, VCFRONT_a191, DI_a174, and DI_a183. The dealer was made aware of the failure, and the vehicle was diagnosed through the Tesla App. The dealer determined that the high-voltage controller and relay needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,725.
Additional Notes:
The contact owns a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed, an alert chimed for several seconds before the infotainment screen went blank. The contact stated that the vehicle lost motive power, the A/C became inoperable, the windows failed to roll down, and the doors failed to open as needed. The contact attempted to reboot the vehicle, but the vehicle failed to respond immediately. The contact was very concerned about her and her grandson's safety while the vehicle was inoperable. The contact and her grandson were unable to exit the vehicle immediately in hot weather. Moments later, the vehicle inadvertently rebooted, and the contact was able to drive to the residence, where she and her grandson exited through the front driver's door. Upon checking the Tesla app, four error codes were displayed: VCFRONT_a592, VCFRONT_a191, DI_a174, and DI_a183. The dealer was made aware of the failure, and the vehicle was diagnosed through the Tesla App. The dealer determined that the high-voltage controller and relay needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,725.
Mfg Campaign: 11598032
Recall Date: Jul 1, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Opening the car door of the Tesla, my fingernail got caught between the handle and the handle frame and was completely ripped off.
Corrective Action:
Opening the car door of the Tesla, my fingernail got caught between the handle and the handle frame and was completely ripped off.
Additional Notes:
Opening the car door of the Tesla, my fingernail got caught between the handle and the handle frame and was completely ripped off.
Mfg Campaign: 11597512
Recall Date: Jun 28, 2024
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
1) Driving at highway speed on a highway, the windshield wipers stopped and would not restart in the middle of a pouring rainstorm. We could barely see, but we pulled to the roadside and stopped the car. We put the car in park. Once we put the car in drive again, the wipers would work again. We took the car to the Tesla service center and they replaced the wiper module. 2) When stopped at a stoplight the car would not drive forward when the light turned green. The car would not go again until I put it in park and then back into drive. When exiting a parking lot and pulling out into traffic, making a right turn, the car just stopped and would not go. The car would not go forward in drive and would not go backward in reverse, it just sat there. I put the car in park. Then I put the car in drive again and it went forward as usual. I took the car to the Tesla service center and here is their report: "Repair Notes: Technician verified customer concern through review of vehicle alerts at customer timestamp and tow. Technician performed a very exhaustive circuit integrity check on the vehicle communication network and found no faults. Technician then investigated closer at the customer timestamp and found the vehicle Car Computer restarted itself due to an over memory condition upon wake, resulting in the experienced symptom. This is a know firmware characteristic that Tesla Engineering is aware of and actively working on a permanent fix to be released in future firmware. Technician also removed and replaced the faulty wiper motor.
Corrective Action:
1) Driving at highway speed on a highway, the windshield wipers stopped and would not restart in the middle of a pouring rainstorm. We could barely see, but we pulled to the roadside and stopped the car. We put the car in park. Once we put the car in drive again, the wipers would work again. We took the car to the Tesla service center and they replaced the wiper module. 2) When stopped at a stoplight the car would not drive forward when the light turned green. The car would not go again until I put it in park and then back into drive. When exiting a parking lot and pulling out into traffic, making a right turn, the car just stopped and would not go. The car would not go forward in drive and would not go backward in reverse, it just sat there. I put the car in park. Then I put the car in drive again and it went forward as usual. I took the car to the Tesla service center and here is their report: "Repair Notes: Technician verified customer concern through review of vehicle alerts at customer timestamp and tow. Technician performed a very exhaustive circuit integrity check on the vehicle communication network and found no faults. Technician then investigated closer at the customer timestamp and found the vehicle Car Computer restarted itself due to an over memory condition upon wake, resulting in the experienced symptom. This is a know firmware characteristic that Tesla Engineering is aware of and actively working on a permanent fix to be released in future firmware. Technician also removed and replaced the faulty wiper motor.
Additional Notes:
1) Driving at highway speed on a highway, the windshield wipers stopped and would not restart in the middle of a pouring rainstorm. We could barely see, but we pulled to the roadside and stopped the car. We put the car in park. Once we put the car in drive again, the wipers would work again. We took the car to the Tesla service center and they replaced the wiper module. 2) When stopped at a stoplight the car would not drive forward when the light turned green. The car would not go again until I put it in park and then back into drive. When exiting a parking lot and pulling out into traffic, making a right turn, the car just stopped and would not go. The car would not go forward in drive and would not go backward in reverse, it just sat there. I put the car in park. Then I put the car in drive again and it went forward as usual. I took the car to the Tesla service center and here is their report: "Repair Notes: Technician verified customer concern through review of vehicle alerts at customer timestamp and tow. Technician performed a very exhaustive circuit integrity check on the vehicle communication network and found no faults. Technician then investigated closer at the customer timestamp and found the vehicle Car Computer restarted itself due to an over memory condition upon wake, resulting in the experienced symptom. This is a know firmware characteristic that Tesla Engineering is aware of and actively working on a permanent fix to be released in future firmware. Technician also removed and replaced the faulty wiper motor.
Mfg Campaign: 11597099
Recall Date: Jun 26, 2024
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
1) Driving at highway speed on a highway, the windshield wipers stopped and would not restart in the middle of a pouring rainstorm. We could barely see, but we pulled to the roadside and stopped the car. We put the car in park. Once we put the car in drive again, the wipers would work again. We took the car to the Tesla service center and they replaced the wiper module. 2) When stopped at a stoplight the car would not drive forward when the light turned green. The car would not go again until I put it in park and then back into drive. When exiting a parking lot and pulling out into traffic, making a right turn, the car just stopped and would not go. The car would not go forward in drive and would not go backward in reverse, it just sat there. I put the car in park. Then I put the car in drive again and it went forward as usual. I took the car to the Tesla service center and here is their report: "Repair Notes: Technician verified customer concern through review of vehicle alerts at customer timestamp and tow. Technician performed a very exhaustive circuit integrity check on the vehicle communication network and found no faults. Technician then investigated closer at the customer timestamp and found the vehicle Car Computer restarted itself due to an over memory condition upon wake, resulting in the experienced symptom. This is a know firmware characteristic that Tesla Engineering is aware of and actively working on a permanent fix to be released in future firmware. Technician also removed and replaced the faulty wiper motor.
Corrective Action:
1) Driving at highway speed on a highway, the windshield wipers stopped and would not restart in the middle of a pouring rainstorm. We could barely see, but we pulled to the roadside and stopped the car. We put the car in park. Once we put the car in drive again, the wipers would work again. We took the car to the Tesla service center and they replaced the wiper module. 2) When stopped at a stoplight the car would not drive forward when the light turned green. The car would not go again until I put it in park and then back into drive. When exiting a parking lot and pulling out into traffic, making a right turn, the car just stopped and would not go. The car would not go forward in drive and would not go backward in reverse, it just sat there. I put the car in park. Then I put the car in drive again and it went forward as usual. I took the car to the Tesla service center and here is their report: "Repair Notes: Technician verified customer concern through review of vehicle alerts at customer timestamp and tow. Technician performed a very exhaustive circuit integrity check on the vehicle communication network and found no faults. Technician then investigated closer at the customer timestamp and found the vehicle Car Computer restarted itself due to an over memory condition upon wake, resulting in the experienced symptom. This is a know firmware characteristic that Tesla Engineering is aware of and actively working on a permanent fix to be released in future firmware. Technician also removed and replaced the faulty wiper motor.
Additional Notes:
1) Driving at highway speed on a highway, the windshield wipers stopped and would not restart in the middle of a pouring rainstorm. We could barely see, but we pulled to the roadside and stopped the car. We put the car in park. Once we put the car in drive again, the wipers would work again. We took the car to the Tesla service center and they replaced the wiper module. 2) When stopped at a stoplight the car would not drive forward when the light turned green. The car would not go again until I put it in park and then back into drive. When exiting a parking lot and pulling out into traffic, making a right turn, the car just stopped and would not go. The car would not go forward in drive and would not go backward in reverse, it just sat there. I put the car in park. Then I put the car in drive again and it went forward as usual. I took the car to the Tesla service center and here is their report: "Repair Notes: Technician verified customer concern through review of vehicle alerts at customer timestamp and tow. Technician performed a very exhaustive circuit integrity check on the vehicle communication network and found no faults. Technician then investigated closer at the customer timestamp and found the vehicle Car Computer restarted itself due to an over memory condition upon wake, resulting in the experienced symptom. This is a know firmware characteristic that Tesla Engineering is aware of and actively working on a permanent fix to be released in future firmware. Technician also removed and replaced the faulty wiper motor.
Mfg Campaign: 11597099
Recall Date: Jun 26, 2024
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On 5/28/24, while pulling up the driveway, the car suddenly accelerated and it’s so fast that we couldn’t react. The car crashed into the garage, knocked down one wall along with the main electrical panel. It stopped because it got stuck on 10 in foundation’s of garage structure. The collision mitigation feature did not get triggered and didn’t give any alert or helped to stop the car from crashing into the garage. Airbags on both driver and passenger sides did not deploy. Prior to this accident, the car already had issue with the driver’s profiles and the seat just moved back and stuck at the easy entry mode. The car became inoperable because the driver’s seat can’t be moved forward to a position where I could reach the gas and brake pedal. I contacted Tesla service and was told to delete the driver’s profile and create new one , power off the screen, power cycled the car. I’ve done all of that but the problem kept happening on and off. The car was scheduled to be looked at by Tesla on 6-20-24 but the accident happened on 5-28-24. We’d like to find out the root cause of the accident whether the car has any malfunction that could’ve triggered the sudden unintended acceleration. We’ve reported the accident to both Tesla and my insurance company. Tesla confirmed that the data was downloaded and being reviewed and there is no available information to be shared with me at this time
Corrective Action:
On 5/28/24, while pulling up the driveway, the car suddenly accelerated and it’s so fast that we couldn’t react. The car crashed into the garage, knocked down one wall along with the main electrical panel. It stopped because it got stuck on 10 in foundation’s of garage structure. The collision mitigation feature did not get triggered and didn’t give any alert or helped to stop the car from crashing into the garage. Airbags on both driver and passenger sides did not deploy. Prior to this accident, the car already had issue with the driver’s profiles and the seat just moved back and stuck at the easy entry mode. The car became inoperable because the driver’s seat can’t be moved forward to a position where I could reach the gas and brake pedal. I contacted Tesla service and was told to delete the driver’s profile and create new one , power off the screen, power cycled the car. I’ve done all of that but the problem kept happening on and off. The car was scheduled to be looked at by Tesla on 6-20-24 but the accident happened on 5-28-24. We’d like to find out the root cause of the accident whether the car has any malfunction that could’ve triggered the sudden unintended acceleration. We’ve reported the accident to both Tesla and my insurance company. Tesla confirmed that the data was downloaded and being reviewed and there is no available information to be shared with me at this time
Additional Notes:
On 5/28/24, while pulling up the driveway, the car suddenly accelerated and it’s so fast that we couldn’t react. The car crashed into the garage, knocked down one wall along with the main electrical panel. It stopped because it got stuck on 10 in foundation’s of garage structure. The collision mitigation feature did not get triggered and didn’t give any alert or helped to stop the car from crashing into the garage. Airbags on both driver and passenger sides did not deploy. Prior to this accident, the car already had issue with the driver’s profiles and the seat just moved back and stuck at the easy entry mode. The car became inoperable because the driver’s seat can’t be moved forward to a position where I could reach the gas and brake pedal. I contacted Tesla service and was told to delete the driver’s profile and create new one , power off the screen, power cycled the car. I’ve done all of that but the problem kept happening on and off. The car was scheduled to be looked at by Tesla on 6-20-24 but the accident happened on 5-28-24. We’d like to find out the root cause of the accident whether the car has any malfunction that could’ve triggered the sudden unintended acceleration. We’ve reported the accident to both Tesla and my insurance company. Tesla confirmed that the data was downloaded and being reviewed and there is no available information to be shared with me at this time
Mfg Campaign: 11596070
Recall Date: Jun 24, 2024
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