TESLA MODEL 3 2023

Complete listing of complaints and recalls for this vehicle

625
Complaints
17
Recalls

Complaints & Recalls

625 Complaints 17 Recalls

Official Safety Recalls - Important!

17 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Tesla, Inc.
NHTSA Campaign: 25V092000 SAFETY RECALL
376.2K Vehicles Affected
Recall Date: Feb 14, 2025
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.

Potential Risk:
A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 25, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-25-00-004
Notice Date: Mar 25, 2025
Recall Date: Feb 14, 2025
Tesla, Inc.
NHTSA Campaign: 24V935000 SAFETY RECALL
696.3K Vehicles Affected
Recall Date: Dec 17, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
Driving with improperly inflated tires increases the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-018
Notice Date: Feb 15, 2025
Recall Date: Dec 17, 2024
Tesla, Inc.
NHTSA Campaign: 24V554000 SAFETY RECALL
1.8M Vehicles Affected
Recall Date: Jul 24, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Potential Risk:
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-012
Notice Date: Sep 22, 2024
Recall Date: Jul 24, 2024
Tesla, Inc.
NHTSA Campaign: 24V376000 SAFETY RECALL
125.2K Vehicles Affected
Recall Date: May 28, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-008
Notice Date: Jul 26, 2024
Recall Date: May 28, 2024
Tesla, Inc.
NHTSA Campaign: 24V051000 SAFETY RECALL
2.2M Vehicles Affected
Recall Date: Jan 30, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Potential Risk:
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
FREE Recall Solution:
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-003
Notice Date: Feb 21, 2024
Recall Date: Jan 30, 2024
Tesla, Inc.
NHTSA Campaign: 23V838000 SAFETY RECALL
2M Vehicles Affected
Recall Date: Dec 12, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Potential Risk:
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-008
Notice Date: Feb 10, 2024
Recall Date: Dec 12, 2023
Tesla, Inc.
NHTSA Campaign: 23V434000 SAFETY RECALL
26 Vehicles Affected
Recall Date: Jun 19, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.

Potential Risk:
A defective battery disconnect may not isolate the vehicle's high voltage battery after a crash or fault detection, increasing the risk of electrical shock and injury.
FREE Recall Solution:
Tesla Service will replace the pyrotechnic battery disconnect, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-16-005.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-16-005
Notice Date: Aug 18, 2023
Recall Date: Jun 19, 2023
Tesla, Inc.
NHTSA Campaign: 23V085000 SAFETY RECALL
362.8K Vehicles Affected
Recall Date: Feb 15, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Potential Risk:
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-001
Notice Date: Apr 15, 2023
Recall Date: Feb 15, 2023
Tesla, Inc.
NHTSA Campaign: 22V844000 SAFETY RECALL
321.6K Vehicles Affected
Recall Date: Nov 15, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.

Potential Risk:
A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-016
Notice Date: Jan 14, 2023
Recall Date: Nov 15, 2022
Tesla, Inc.
NHTSA Campaign: 21V834000 SAFETY RECALL
3 Vehicles Affected
Recall Date: Oct 25, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Potential Risk:
A twisted side curtain air bag may improperly deploy, increasing the risk of injury or occupant ejection during a crash.
FREE Recall Solution:
Tesla Service will inspect and realign the left and right side curtain air bag as necessary, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-006.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-20-006
Notice Date: Dec 23, 2021
Recall Date: Oct 25, 2021

Consumer Complaints

625 Complaints
Tesla, Inc.
Campaign: 11630432 Other
Dec 12, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The contact owns a 2023 Tesla Model 3. The contact stated that while releasing the accelerator pedal, the vehicle accelerated independently. The contact stated that the vehicle stopped accelerating after 3-seconds. The vehicle was taken to the dealer to be diagnosed, and it was determined that the tires needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 48,426.

Corrective Action:

The contact owns a 2023 Tesla Model 3. The contact stated that while releasing the accelerator pedal, the vehicle accelerated independently. The contact stated that the vehicle stopped accelerating after 3-seconds. The vehicle was taken to the dealer to be diagnosed, and it was determined that the tires needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 48,426.

Additional Notes:

The contact owns a 2023 Tesla Model 3. The contact stated that while releasing the accelerator pedal, the vehicle accelerated independently. The contact stated that the vehicle stopped accelerating after 3-seconds. The vehicle was taken to the dealer to be diagnosed, and it was determined that the tires needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 48,426.

Manufacturer: TESLA
Mfg Campaign: 11630432
Notice Date: Dec 12, 2024
Recall Date: Dec 12, 2024
Tesla, Inc.
Campaign: 11628269 Other
Dec 2, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Intersection collision with airbag deploy. Vehicle was totaled. Vehicle remained locked. Even after the collision when the doors were closed the vehicle remained locked. Unable to open rear doors from the inside.

Corrective Action:

Intersection collision with airbag deploy. Vehicle was totaled. Vehicle remained locked. Even after the collision when the doors were closed the vehicle remained locked. Unable to open rear doors from the inside.

Additional Notes:

Intersection collision with airbag deploy. Vehicle was totaled. Vehicle remained locked. Even after the collision when the doors were closed the vehicle remained locked. Unable to open rear doors from the inside.

Manufacturer: TESLA
Mfg Campaign: 11628269
Notice Date: Dec 2, 2024
Recall Date: Dec 2, 2024
Tesla, Inc.
Campaign: 11628010 Other
Nov 30, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Software updates caused failure notifications (seat restraint system) and disabled cameras/emergency brakes, happened immediately right after software updates. All hardware performed and properly functioned before the software updates. 1. First failure noticed on the begin of March 2024, component affected : " Rear center safety restraint system fault". Second failure noticed on [XXX] component affected: " Autopilot cameras unavailable", "Automatic emergency braking is unavailable" 2. I feel extremely unsafe now when using the vehicle with failure notification of the car's components, especially while driving my children to school. I am unsure if the system failure that could causes accidents and put my kids at risk or danger. 3. First issue was notified Tesla representative immediately right after the software update (happened over night). They scheduled an appointment, but I saw a charge bill that I have to approve before taking the car in for an inspection. It happened when my car is just out of warranty. I called Tesla dealership in Buena Park, CA to discuss about my safety concerns and got told it might be just a software glitch and I should be ok to drive. (??). Second issue was also notified Tesla and got a schedule for an inspection/service on December 10th, 2024, and again with an approval of $650 that I might got charged for ahead of the service ???? (Why do I get charged for something that wasn't my false until Tesla pushed a bad software to make us pay for their bad scripts?) 4. There was no failure notification "at all" before the last 2 or 3 software updates. Tesla offered some kind of 1 month free FSD then software updates to remove the FSD then everything started to fall apart. I am very concerned with Tesla software updates now and failures it might cause that put our family at risk because of their bad scripts or batches. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Software updates caused failure notifications (seat restraint system) and disabled cameras/emergency brakes, happened immediately right after software updates. All hardware performed and properly functioned before the software updates. 1. First failure noticed on the begin of March 2024, component affected : " Rear center safety restraint system fault". Second failure noticed on [XXX] component affected: " Autopilot cameras unavailable", "Automatic emergency braking is unavailable" 2. I feel extremely unsafe now when using the vehicle with failure notification of the car's components, especially while driving my children to school. I am unsure if the system failure that could causes accidents and put my kids at risk or danger. 3. First issue was notified Tesla representative immediately right after the software update (happened over night). They scheduled an appointment, but I saw a charge bill that I have to approve before taking the car in for an inspection. It happened when my car is just out of warranty. I called Tesla dealership in Buena Park, CA to discuss about my safety concerns and got told it might be just a software glitch and I should be ok to drive. (??). Second issue was also notified Tesla and got a schedule for an inspection/service on December 10th, 2024, and again with an approval of $650 that I might got charged for ahead of the service ???? (Why do I get charged for something that wasn't my false until Tesla pushed a bad software to make us pay for their bad scripts?) 4. There was no failure notification "at all" before the last 2 or 3 software updates. Tesla offered some kind of 1 month free FSD then software updates to remove the FSD then everything started to fall apart. I am very concerned with Tesla software updates now and failures it might cause that put our family at risk because of their bad scripts or batches. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Software updates caused failure notifications (seat restraint system) and disabled cameras/emergency brakes, happened immediately right after software updates. All hardware performed and properly functioned before the software updates. 1. First failure noticed on the begin of March 2024, component affected : " Rear center safety restraint system fault". Second failure noticed on [XXX] component affected: " Autopilot cameras unavailable", "Automatic emergency braking is unavailable" 2. I feel extremely unsafe now when using the vehicle with failure notification of the car's components, especially while driving my children to school. I am unsure if the system failure that could causes accidents and put my kids at risk or danger. 3. First issue was notified Tesla representative immediately right after the software update (happened over night). They scheduled an appointment, but I saw a charge bill that I have to approve before taking the car in for an inspection. It happened when my car is just out of warranty. I called Tesla dealership in Buena Park, CA to discuss about my safety concerns and got told it might be just a software glitch and I should be ok to drive. (??). Second issue was also notified Tesla and got a schedule for an inspection/service on December 10th, 2024, and again with an approval of $650 that I might got charged for ahead of the service ???? (Why do I get charged for something that wasn't my false until Tesla pushed a bad software to make us pay for their bad scripts?) 4. There was no failure notification "at all" before the last 2 or 3 software updates. Tesla offered some kind of 1 month free FSD then software updates to remove the FSD then everything started to fall apart. I am very concerned with Tesla software updates now and failures it might cause that put our family at risk because of their bad scripts or batches. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: TESLA
Mfg Campaign: 11628010
Notice Date: Nov 30, 2024
Recall Date: Nov 30, 2024
Tesla, Inc.
Campaign: 11628010 Other
Nov 30, 2024
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

Software updates caused failure notifications (seat restraint system) and disabled cameras/emergency brakes, happened immediately right after software updates. All hardware performed and properly functioned before the software updates. 1. First failure noticed on the begin of March 2024, component affected : " Rear center safety restraint system fault". Second failure noticed on [XXX] component affected: " Autopilot cameras unavailable", "Automatic emergency braking is unavailable" 2. I feel extremely unsafe now when using the vehicle with failure notification of the car's components, especially while driving my children to school. I am unsure if the system failure that could causes accidents and put my kids at risk or danger. 3. First issue was notified Tesla representative immediately right after the software update (happened over night). They scheduled an appointment, but I saw a charge bill that I have to approve before taking the car in for an inspection. It happened when my car is just out of warranty. I called Tesla dealership in Buena Park, CA to discuss about my safety concerns and got told it might be just a software glitch and I should be ok to drive. (??). Second issue was also notified Tesla and got a schedule for an inspection/service on December 10th, 2024, and again with an approval of $650 that I might got charged for ahead of the service ???? (Why do I get charged for something that wasn't my false until Tesla pushed a bad software to make us pay for their bad scripts?) 4. There was no failure notification "at all" before the last 2 or 3 software updates. Tesla offered some kind of 1 month free FSD then software updates to remove the FSD then everything started to fall apart. I am very concerned with Tesla software updates now and failures it might cause that put our family at risk because of their bad scripts or batches. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Software updates caused failure notifications (seat restraint system) and disabled cameras/emergency brakes, happened immediately right after software updates. All hardware performed and properly functioned before the software updates. 1. First failure noticed on the begin of March 2024, component affected : " Rear center safety restraint system fault". Second failure noticed on [XXX] component affected: " Autopilot cameras unavailable", "Automatic emergency braking is unavailable" 2. I feel extremely unsafe now when using the vehicle with failure notification of the car's components, especially while driving my children to school. I am unsure if the system failure that could causes accidents and put my kids at risk or danger. 3. First issue was notified Tesla representative immediately right after the software update (happened over night). They scheduled an appointment, but I saw a charge bill that I have to approve before taking the car in for an inspection. It happened when my car is just out of warranty. I called Tesla dealership in Buena Park, CA to discuss about my safety concerns and got told it might be just a software glitch and I should be ok to drive. (??). Second issue was also notified Tesla and got a schedule for an inspection/service on December 10th, 2024, and again with an approval of $650 that I might got charged for ahead of the service ???? (Why do I get charged for something that wasn't my false until Tesla pushed a bad software to make us pay for their bad scripts?) 4. There was no failure notification "at all" before the last 2 or 3 software updates. Tesla offered some kind of 1 month free FSD then software updates to remove the FSD then everything started to fall apart. I am very concerned with Tesla software updates now and failures it might cause that put our family at risk because of their bad scripts or batches. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Software updates caused failure notifications (seat restraint system) and disabled cameras/emergency brakes, happened immediately right after software updates. All hardware performed and properly functioned before the software updates. 1. First failure noticed on the begin of March 2024, component affected : " Rear center safety restraint system fault". Second failure noticed on [XXX] component affected: " Autopilot cameras unavailable", "Automatic emergency braking is unavailable" 2. I feel extremely unsafe now when using the vehicle with failure notification of the car's components, especially while driving my children to school. I am unsure if the system failure that could causes accidents and put my kids at risk or danger. 3. First issue was notified Tesla representative immediately right after the software update (happened over night). They scheduled an appointment, but I saw a charge bill that I have to approve before taking the car in for an inspection. It happened when my car is just out of warranty. I called Tesla dealership in Buena Park, CA to discuss about my safety concerns and got told it might be just a software glitch and I should be ok to drive. (??). Second issue was also notified Tesla and got a schedule for an inspection/service on December 10th, 2024, and again with an approval of $650 that I might got charged for ahead of the service ???? (Why do I get charged for something that wasn't my false until Tesla pushed a bad software to make us pay for their bad scripts?) 4. There was no failure notification "at all" before the last 2 or 3 software updates. Tesla offered some kind of 1 month free FSD then software updates to remove the FSD then everything started to fall apart. I am very concerned with Tesla software updates now and failures it might cause that put our family at risk because of their bad scripts or batches. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: TESLA
Mfg Campaign: 11628010
Notice Date: Nov 30, 2024
Recall Date: Nov 30, 2024
Tesla, Inc.
Campaign: 11628010 Other
Nov 30, 2024
Defect Description:

SEAT BELTS

Potential Consequences:

Software updates caused failure notifications (seat restraint system) and disabled cameras/emergency brakes, happened immediately right after software updates. All hardware performed and properly functioned before the software updates. 1. First failure noticed on the begin of March 2024, component affected : " Rear center safety restraint system fault". Second failure noticed on [XXX] component affected: " Autopilot cameras unavailable", "Automatic emergency braking is unavailable" 2. I feel extremely unsafe now when using the vehicle with failure notification of the car's components, especially while driving my children to school. I am unsure if the system failure that could causes accidents and put my kids at risk or danger. 3. First issue was notified Tesla representative immediately right after the software update (happened over night). They scheduled an appointment, but I saw a charge bill that I have to approve before taking the car in for an inspection. It happened when my car is just out of warranty. I called Tesla dealership in Buena Park, CA to discuss about my safety concerns and got told it might be just a software glitch and I should be ok to drive. (??). Second issue was also notified Tesla and got a schedule for an inspection/service on December 10th, 2024, and again with an approval of $650 that I might got charged for ahead of the service ???? (Why do I get charged for something that wasn't my false until Tesla pushed a bad software to make us pay for their bad scripts?) 4. There was no failure notification "at all" before the last 2 or 3 software updates. Tesla offered some kind of 1 month free FSD then software updates to remove the FSD then everything started to fall apart. I am very concerned with Tesla software updates now and failures it might cause that put our family at risk because of their bad scripts or batches. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Software updates caused failure notifications (seat restraint system) and disabled cameras/emergency brakes, happened immediately right after software updates. All hardware performed and properly functioned before the software updates. 1. First failure noticed on the begin of March 2024, component affected : " Rear center safety restraint system fault". Second failure noticed on [XXX] component affected: " Autopilot cameras unavailable", "Automatic emergency braking is unavailable" 2. I feel extremely unsafe now when using the vehicle with failure notification of the car's components, especially while driving my children to school. I am unsure if the system failure that could causes accidents and put my kids at risk or danger. 3. First issue was notified Tesla representative immediately right after the software update (happened over night). They scheduled an appointment, but I saw a charge bill that I have to approve before taking the car in for an inspection. It happened when my car is just out of warranty. I called Tesla dealership in Buena Park, CA to discuss about my safety concerns and got told it might be just a software glitch and I should be ok to drive. (??). Second issue was also notified Tesla and got a schedule for an inspection/service on December 10th, 2024, and again with an approval of $650 that I might got charged for ahead of the service ???? (Why do I get charged for something that wasn't my false until Tesla pushed a bad software to make us pay for their bad scripts?) 4. There was no failure notification "at all" before the last 2 or 3 software updates. Tesla offered some kind of 1 month free FSD then software updates to remove the FSD then everything started to fall apart. I am very concerned with Tesla software updates now and failures it might cause that put our family at risk because of their bad scripts or batches. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Software updates caused failure notifications (seat restraint system) and disabled cameras/emergency brakes, happened immediately right after software updates. All hardware performed and properly functioned before the software updates. 1. First failure noticed on the begin of March 2024, component affected : " Rear center safety restraint system fault". Second failure noticed on [XXX] component affected: " Autopilot cameras unavailable", "Automatic emergency braking is unavailable" 2. I feel extremely unsafe now when using the vehicle with failure notification of the car's components, especially while driving my children to school. I am unsure if the system failure that could causes accidents and put my kids at risk or danger. 3. First issue was notified Tesla representative immediately right after the software update (happened over night). They scheduled an appointment, but I saw a charge bill that I have to approve before taking the car in for an inspection. It happened when my car is just out of warranty. I called Tesla dealership in Buena Park, CA to discuss about my safety concerns and got told it might be just a software glitch and I should be ok to drive. (??). Second issue was also notified Tesla and got a schedule for an inspection/service on December 10th, 2024, and again with an approval of $650 that I might got charged for ahead of the service ???? (Why do I get charged for something that wasn't my false until Tesla pushed a bad software to make us pay for their bad scripts?) 4. There was no failure notification "at all" before the last 2 or 3 software updates. Tesla offered some kind of 1 month free FSD then software updates to remove the FSD then everything started to fall apart. I am very concerned with Tesla software updates now and failures it might cause that put our family at risk because of their bad scripts or batches. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: TESLA
Mfg Campaign: 11628010
Notice Date: Nov 30, 2024
Recall Date: Nov 30, 2024
Tesla, Inc.
Campaign: 11627183 Other
Nov 25, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

If a Tesla software update fails it causes an APB version mismatch causing all safety features to become disabled until you schedule service for repairs. It is not covered outside of warranty even though it’s an issue caused by their update. If you google APB Version Mismatch, a lot of people have experienced it. Out of warranty repair is $2-3k for a computer replacement even though it was working fine before the update.

Corrective Action:

If a Tesla software update fails it causes an APB version mismatch causing all safety features to become disabled until you schedule service for repairs. It is not covered outside of warranty even though it’s an issue caused by their update. If you google APB Version Mismatch, a lot of people have experienced it. Out of warranty repair is $2-3k for a computer replacement even though it was working fine before the update.

Additional Notes:

If a Tesla software update fails it causes an APB version mismatch causing all safety features to become disabled until you schedule service for repairs. It is not covered outside of warranty even though it’s an issue caused by their update. If you google APB Version Mismatch, a lot of people have experienced it. Out of warranty repair is $2-3k for a computer replacement even though it was working fine before the update.

Manufacturer: TESLA
Mfg Campaign: 11627183
Notice Date: Nov 25, 2024
Recall Date: Nov 25, 2024
Tesla, Inc.
Campaign: 11627183 Other
Nov 25, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

If a Tesla software update fails it causes an APB version mismatch causing all safety features to become disabled until you schedule service for repairs. It is not covered outside of warranty even though it’s an issue caused by their update. If you google APB Version Mismatch, a lot of people have experienced it. Out of warranty repair is $2-3k for a computer replacement even though it was working fine before the update.

Corrective Action:

If a Tesla software update fails it causes an APB version mismatch causing all safety features to become disabled until you schedule service for repairs. It is not covered outside of warranty even though it’s an issue caused by their update. If you google APB Version Mismatch, a lot of people have experienced it. Out of warranty repair is $2-3k for a computer replacement even though it was working fine before the update.

Additional Notes:

If a Tesla software update fails it causes an APB version mismatch causing all safety features to become disabled until you schedule service for repairs. It is not covered outside of warranty even though it’s an issue caused by their update. If you google APB Version Mismatch, a lot of people have experienced it. Out of warranty repair is $2-3k for a computer replacement even though it was working fine before the update.

Manufacturer: TESLA
Mfg Campaign: 11627183
Notice Date: Nov 25, 2024
Recall Date: Nov 25, 2024
Tesla, Inc.
Campaign: 11627183 Other
Nov 25, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

If a Tesla software update fails it causes an APB version mismatch causing all safety features to become disabled until you schedule service for repairs. It is not covered outside of warranty even though it’s an issue caused by their update. If you google APB Version Mismatch, a lot of people have experienced it. Out of warranty repair is $2-3k for a computer replacement even though it was working fine before the update.

Corrective Action:

If a Tesla software update fails it causes an APB version mismatch causing all safety features to become disabled until you schedule service for repairs. It is not covered outside of warranty even though it’s an issue caused by their update. If you google APB Version Mismatch, a lot of people have experienced it. Out of warranty repair is $2-3k for a computer replacement even though it was working fine before the update.

Additional Notes:

If a Tesla software update fails it causes an APB version mismatch causing all safety features to become disabled until you schedule service for repairs. It is not covered outside of warranty even though it’s an issue caused by their update. If you google APB Version Mismatch, a lot of people have experienced it. Out of warranty repair is $2-3k for a computer replacement even though it was working fine before the update.

Manufacturer: TESLA
Mfg Campaign: 11627183
Notice Date: Nov 25, 2024
Recall Date: Nov 25, 2024
Tesla, Inc.
Campaign: 11626500 Other
Nov 20, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

While my car was in full self-driving mode, it attempted to make a lane change to the right which almost caused a crash into another vehicle. I had to manually take control of the car. On November 18, 2024, I reported this to the Tesla Service Center in Arlington, VA. Without even inspecting the car, Tesla concluded there was no safety concern and therefore, they declined my request to expeditiously inspect and repair the car. This vehicle has had several problems related to the autopilot system and other systems, and Tesla agreed in August 2024 to take back the vehicle after I filed a lawsuit under my state's lemon laws. I still have the vehicle as I'm still waiting for Tesla to provide instructions on how/when/where to return the car. I am documenting this incident to showcase all steps I took to remedy the defective product Tesla sold me in case the defect results in injury or damage. In the meantime, I have contacted me attorney and requested they send a demand letter to have Tesla make the repairs ASAP since there are clear and present dangers not yet resolved.

Corrective Action:

While my car was in full self-driving mode, it attempted to make a lane change to the right which almost caused a crash into another vehicle. I had to manually take control of the car. On November 18, 2024, I reported this to the Tesla Service Center in Arlington, VA. Without even inspecting the car, Tesla concluded there was no safety concern and therefore, they declined my request to expeditiously inspect and repair the car. This vehicle has had several problems related to the autopilot system and other systems, and Tesla agreed in August 2024 to take back the vehicle after I filed a lawsuit under my state's lemon laws. I still have the vehicle as I'm still waiting for Tesla to provide instructions on how/when/where to return the car. I am documenting this incident to showcase all steps I took to remedy the defective product Tesla sold me in case the defect results in injury or damage. In the meantime, I have contacted me attorney and requested they send a demand letter to have Tesla make the repairs ASAP since there are clear and present dangers not yet resolved.

Additional Notes:

While my car was in full self-driving mode, it attempted to make a lane change to the right which almost caused a crash into another vehicle. I had to manually take control of the car. On November 18, 2024, I reported this to the Tesla Service Center in Arlington, VA. Without even inspecting the car, Tesla concluded there was no safety concern and therefore, they declined my request to expeditiously inspect and repair the car. This vehicle has had several problems related to the autopilot system and other systems, and Tesla agreed in August 2024 to take back the vehicle after I filed a lawsuit under my state's lemon laws. I still have the vehicle as I'm still waiting for Tesla to provide instructions on how/when/where to return the car. I am documenting this incident to showcase all steps I took to remedy the defective product Tesla sold me in case the defect results in injury or damage. In the meantime, I have contacted me attorney and requested they send a demand letter to have Tesla make the repairs ASAP since there are clear and present dangers not yet resolved.

Manufacturer: TESLA
Mfg Campaign: 11626500
Notice Date: Nov 20, 2024
Recall Date: Nov 20, 2024
Tesla, Inc.
Campaign: 11626141 Other
1 Vehicles Affected
Nov 19, 2024
Defect Description:

AIR BAGS

Potential Consequences:

After a collision the screen flashed "Air bags deployed". The car then turned on the hazards, called 911 then vented the windows. The issue is the air bags did not deploy at all. I suffered a concussion and whiplash due to the accident. No warning lamps or messages ever appeared before while driving the vehicle.

Corrective Action:

After a collision the screen flashed "Air bags deployed". The car then turned on the hazards, called 911 then vented the windows. The issue is the air bags did not deploy at all. I suffered a concussion and whiplash due to the accident. No warning lamps or messages ever appeared before while driving the vehicle.

Additional Notes:

After a collision the screen flashed "Air bags deployed". The car then turned on the hazards, called 911 then vented the windows. The issue is the air bags did not deploy at all. I suffered a concussion and whiplash due to the accident. No warning lamps or messages ever appeared before while driving the vehicle.

Manufacturer: TESLA
Mfg Campaign: 11626141
Notice Date: Nov 19, 2024
Recall Date: Nov 19, 2024
Tesla, Inc.
Campaign: 11626215 Other
1 Vehicles Affected
Nov 19, 2024
Defect Description:

SEAT BELTS

Potential Consequences:

Here’s a template for writing a formal complaint to SaferCar.gov about your Tesla issue: Subject: Vehicle Safety Complaint - Tesla 2023 To Whom It May Concern, I am writing to report a safety issue with my Model 3 manufactured in 2023. This issue has significantly affected the vehicle’s functionality and poses a potential safety risk. Details of the Issue: •VIN (Vehicle Identification Number) [XXX] •Date of Incident: [XXX] •Description of the Problem:: “While driving, the vehicle suddenly was out of control and was under control owned all airbags and airbag scratch my hand seatbelt was not function •Location of Incident: Everet, PA •Outcome: my car being towed, emergency took me to hospital Attempts to Resolve: I have contacted Tesla customer service about this issue , but the problem remains unresolved. Safety Concerns: This issue is not only inconvenient but also endangers my safety and the safety of others on the road. I am deeply concerned about the potential for this defect to cause accidents or injuries. I request that the National Highway Traffic Safety Administration (NHTSA) investigate this issue and take appropriate action to ensure the safety of Tesla vehicles. Contact Information: •Name: [XXX] •Address: [XXX] •Email: [XXX] •Phone [XXX] Thank you for your attention to this matter. I hope to see this issue resolved promptly to prevent further incidents. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Here’s a template for writing a formal complaint to SaferCar.gov about your Tesla issue: Subject: Vehicle Safety Complaint - Tesla 2023 To Whom It May Concern, I am writing to report a safety issue with my Model 3 manufactured in 2023. This issue has significantly affected the vehicle’s functionality and poses a potential safety risk. Details of the Issue: •VIN (Vehicle Identification Number) [XXX] •Date of Incident: [XXX] •Description of the Problem:: “While driving, the vehicle suddenly was out of control and was under control owned all airbags and airbag scratch my hand seatbelt was not function •Location of Incident: Everet, PA •Outcome: my car being towed, emergency took me to hospital Attempts to Resolve: I have contacted Tesla customer service about this issue , but the problem remains unresolved. Safety Concerns: This issue is not only inconvenient but also endangers my safety and the safety of others on the road. I am deeply concerned about the potential for this defect to cause accidents or injuries. I request that the National Highway Traffic Safety Administration (NHTSA) investigate this issue and take appropriate action to ensure the safety of Tesla vehicles. Contact Information: •Name: [XXX] •Address: [XXX] •Email: [XXX] •Phone [XXX] Thank you for your attention to this matter. I hope to see this issue resolved promptly to prevent further incidents. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Here’s a template for writing a formal complaint to SaferCar.gov about your Tesla issue: Subject: Vehicle Safety Complaint - Tesla 2023 To Whom It May Concern, I am writing to report a safety issue with my Model 3 manufactured in 2023. This issue has significantly affected the vehicle’s functionality and poses a potential safety risk. Details of the Issue: •VIN (Vehicle Identification Number) [XXX] •Date of Incident: [XXX] •Description of the Problem:: “While driving, the vehicle suddenly was out of control and was under control owned all airbags and airbag scratch my hand seatbelt was not function •Location of Incident: Everet, PA •Outcome: my car being towed, emergency took me to hospital Attempts to Resolve: I have contacted Tesla customer service about this issue , but the problem remains unresolved. Safety Concerns: This issue is not only inconvenient but also endangers my safety and the safety of others on the road. I am deeply concerned about the potential for this defect to cause accidents or injuries. I request that the National Highway Traffic Safety Administration (NHTSA) investigate this issue and take appropriate action to ensure the safety of Tesla vehicles. Contact Information: •Name: [XXX] •Address: [XXX] •Email: [XXX] •Phone [XXX] Thank you for your attention to this matter. I hope to see this issue resolved promptly to prevent further incidents. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: TESLA
Mfg Campaign: 11626215
Notice Date: Nov 19, 2024
Recall Date: Nov 19, 2024
Tesla, Inc.
Campaign: 11626215 Other
1 Vehicles Affected
Nov 19, 2024
Defect Description:

AIR BAGS

Potential Consequences:

Here’s a template for writing a formal complaint to SaferCar.gov about your Tesla issue: Subject: Vehicle Safety Complaint - Tesla 2023 To Whom It May Concern, I am writing to report a safety issue with my Model 3 manufactured in 2023. This issue has significantly affected the vehicle’s functionality and poses a potential safety risk. Details of the Issue: •VIN (Vehicle Identification Number) [XXX] •Date of Incident: [XXX] •Description of the Problem:: “While driving, the vehicle suddenly was out of control and was under control owned all airbags and airbag scratch my hand seatbelt was not function •Location of Incident: Everet, PA •Outcome: my car being towed, emergency took me to hospital Attempts to Resolve: I have contacted Tesla customer service about this issue , but the problem remains unresolved. Safety Concerns: This issue is not only inconvenient but also endangers my safety and the safety of others on the road. I am deeply concerned about the potential for this defect to cause accidents or injuries. I request that the National Highway Traffic Safety Administration (NHTSA) investigate this issue and take appropriate action to ensure the safety of Tesla vehicles. Contact Information: •Name: [XXX] •Address: [XXX] •Email: [XXX] •Phone [XXX] Thank you for your attention to this matter. I hope to see this issue resolved promptly to prevent further incidents. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Here’s a template for writing a formal complaint to SaferCar.gov about your Tesla issue: Subject: Vehicle Safety Complaint - Tesla 2023 To Whom It May Concern, I am writing to report a safety issue with my Model 3 manufactured in 2023. This issue has significantly affected the vehicle’s functionality and poses a potential safety risk. Details of the Issue: •VIN (Vehicle Identification Number) [XXX] •Date of Incident: [XXX] •Description of the Problem:: “While driving, the vehicle suddenly was out of control and was under control owned all airbags and airbag scratch my hand seatbelt was not function •Location of Incident: Everet, PA •Outcome: my car being towed, emergency took me to hospital Attempts to Resolve: I have contacted Tesla customer service about this issue , but the problem remains unresolved. Safety Concerns: This issue is not only inconvenient but also endangers my safety and the safety of others on the road. I am deeply concerned about the potential for this defect to cause accidents or injuries. I request that the National Highway Traffic Safety Administration (NHTSA) investigate this issue and take appropriate action to ensure the safety of Tesla vehicles. Contact Information: •Name: [XXX] •Address: [XXX] •Email: [XXX] •Phone [XXX] Thank you for your attention to this matter. I hope to see this issue resolved promptly to prevent further incidents. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Here’s a template for writing a formal complaint to SaferCar.gov about your Tesla issue: Subject: Vehicle Safety Complaint - Tesla 2023 To Whom It May Concern, I am writing to report a safety issue with my Model 3 manufactured in 2023. This issue has significantly affected the vehicle’s functionality and poses a potential safety risk. Details of the Issue: •VIN (Vehicle Identification Number) [XXX] •Date of Incident: [XXX] •Description of the Problem:: “While driving, the vehicle suddenly was out of control and was under control owned all airbags and airbag scratch my hand seatbelt was not function •Location of Incident: Everet, PA •Outcome: my car being towed, emergency took me to hospital Attempts to Resolve: I have contacted Tesla customer service about this issue , but the problem remains unresolved. Safety Concerns: This issue is not only inconvenient but also endangers my safety and the safety of others on the road. I am deeply concerned about the potential for this defect to cause accidents or injuries. I request that the National Highway Traffic Safety Administration (NHTSA) investigate this issue and take appropriate action to ensure the safety of Tesla vehicles. Contact Information: •Name: [XXX] •Address: [XXX] •Email: [XXX] •Phone [XXX] Thank you for your attention to this matter. I hope to see this issue resolved promptly to prevent further incidents. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: TESLA
Mfg Campaign: 11626215
Notice Date: Nov 19, 2024
Recall Date: Nov 19, 2024
Tesla, Inc.
Campaign: 11626215 Other
1 Vehicles Affected
Nov 19, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Here’s a template for writing a formal complaint to SaferCar.gov about your Tesla issue: Subject: Vehicle Safety Complaint - Tesla 2023 To Whom It May Concern, I am writing to report a safety issue with my Model 3 manufactured in 2023. This issue has significantly affected the vehicle’s functionality and poses a potential safety risk. Details of the Issue: •VIN (Vehicle Identification Number) [XXX] •Date of Incident: [XXX] •Description of the Problem:: “While driving, the vehicle suddenly was out of control and was under control owned all airbags and airbag scratch my hand seatbelt was not function •Location of Incident: Everet, PA •Outcome: my car being towed, emergency took me to hospital Attempts to Resolve: I have contacted Tesla customer service about this issue , but the problem remains unresolved. Safety Concerns: This issue is not only inconvenient but also endangers my safety and the safety of others on the road. I am deeply concerned about the potential for this defect to cause accidents or injuries. I request that the National Highway Traffic Safety Administration (NHTSA) investigate this issue and take appropriate action to ensure the safety of Tesla vehicles. Contact Information: •Name: [XXX] •Address: [XXX] •Email: [XXX] •Phone [XXX] Thank you for your attention to this matter. I hope to see this issue resolved promptly to prevent further incidents. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Here’s a template for writing a formal complaint to SaferCar.gov about your Tesla issue: Subject: Vehicle Safety Complaint - Tesla 2023 To Whom It May Concern, I am writing to report a safety issue with my Model 3 manufactured in 2023. This issue has significantly affected the vehicle’s functionality and poses a potential safety risk. Details of the Issue: •VIN (Vehicle Identification Number) [XXX] •Date of Incident: [XXX] •Description of the Problem:: “While driving, the vehicle suddenly was out of control and was under control owned all airbags and airbag scratch my hand seatbelt was not function •Location of Incident: Everet, PA •Outcome: my car being towed, emergency took me to hospital Attempts to Resolve: I have contacted Tesla customer service about this issue , but the problem remains unresolved. Safety Concerns: This issue is not only inconvenient but also endangers my safety and the safety of others on the road. I am deeply concerned about the potential for this defect to cause accidents or injuries. I request that the National Highway Traffic Safety Administration (NHTSA) investigate this issue and take appropriate action to ensure the safety of Tesla vehicles. Contact Information: •Name: [XXX] •Address: [XXX] •Email: [XXX] •Phone [XXX] Thank you for your attention to this matter. I hope to see this issue resolved promptly to prevent further incidents. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Here’s a template for writing a formal complaint to SaferCar.gov about your Tesla issue: Subject: Vehicle Safety Complaint - Tesla 2023 To Whom It May Concern, I am writing to report a safety issue with my Model 3 manufactured in 2023. This issue has significantly affected the vehicle’s functionality and poses a potential safety risk. Details of the Issue: •VIN (Vehicle Identification Number) [XXX] •Date of Incident: [XXX] •Description of the Problem:: “While driving, the vehicle suddenly was out of control and was under control owned all airbags and airbag scratch my hand seatbelt was not function •Location of Incident: Everet, PA •Outcome: my car being towed, emergency took me to hospital Attempts to Resolve: I have contacted Tesla customer service about this issue , but the problem remains unresolved. Safety Concerns: This issue is not only inconvenient but also endangers my safety and the safety of others on the road. I am deeply concerned about the potential for this defect to cause accidents or injuries. I request that the National Highway Traffic Safety Administration (NHTSA) investigate this issue and take appropriate action to ensure the safety of Tesla vehicles. Contact Information: •Name: [XXX] •Address: [XXX] •Email: [XXX] •Phone [XXX] Thank you for your attention to this matter. I hope to see this issue resolved promptly to prevent further incidents. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: TESLA
Mfg Campaign: 11626215
Notice Date: Nov 19, 2024
Recall Date: Nov 19, 2024
Tesla, Inc.
Campaign: 11624900 Other
1 Vehicles Affected
Nov 13, 2024
Defect Description:

SUSPENSION

Potential Consequences:

The car has issue with suspension, i know it is sporty suspension, but I drove so many sport cars. But this is the only one that has jarring issue, my whole upper half is shaking back an forward on bumpy wavy roads causing me to have lower back pain and if i put my back head on head rest on these road my back head will be bouncing on it non stop. I went to service center and they say the car drive normally ,I told them mode 3 2024 does. Ot have that issue they say it is completely redesigned suspension. I told them from the sporty cars I drove non have that issue. They say model 3 is different than other models. It is so frustrating buying 2023 and having this issue and tesla is not will ing to fix it and have to suffer back pain .

Corrective Action:

The car has issue with suspension, i know it is sporty suspension, but I drove so many sport cars. But this is the only one that has jarring issue, my whole upper half is shaking back an forward on bumpy wavy roads causing me to have lower back pain and if i put my back head on head rest on these road my back head will be bouncing on it non stop. I went to service center and they say the car drive normally ,I told them mode 3 2024 does. Ot have that issue they say it is completely redesigned suspension. I told them from the sporty cars I drove non have that issue. They say model 3 is different than other models. It is so frustrating buying 2023 and having this issue and tesla is not will ing to fix it and have to suffer back pain .

Additional Notes:

The car has issue with suspension, i know it is sporty suspension, but I drove so many sport cars. But this is the only one that has jarring issue, my whole upper half is shaking back an forward on bumpy wavy roads causing me to have lower back pain and if i put my back head on head rest on these road my back head will be bouncing on it non stop. I went to service center and they say the car drive normally ,I told them mode 3 2024 does. Ot have that issue they say it is completely redesigned suspension. I told them from the sporty cars I drove non have that issue. They say model 3 is different than other models. It is so frustrating buying 2023 and having this issue and tesla is not will ing to fix it and have to suffer back pain .

Manufacturer: TESLA
Mfg Campaign: 11624900
Notice Date: Nov 13, 2024
Recall Date: Nov 13, 2024
Tesla, Inc.
Campaign: 11623506 Other
Nov 4, 2024
Defect Description:

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT

Potential Consequences:

Tesla, Part of charging port cover is melted.

Corrective Action:

Tesla, Part of charging port cover is melted.

Additional Notes:

Tesla, Part of charging port cover is melted.

Manufacturer: TESLA
Mfg Campaign: 11623506
Notice Date: Nov 4, 2024
Recall Date: Nov 4, 2024
Tesla, Inc.
Campaign: 11623324 Other
Nov 3, 2024
Defect Description:

SUSPENSION

Potential Consequences:

The front left suspension arm failed and fell out as I was parking my car. If this would have happened at highway speeds it would have caused an accident because the car would have run into incoming traffic, potentially resulting in death. This occurred after a collision repair. The collision center that did the initial repair also fixed the issue. The car has had issues with pulling to the right since this repair. It has been taken to them several times but they are unable to address my concern.

Corrective Action:

The front left suspension arm failed and fell out as I was parking my car. If this would have happened at highway speeds it would have caused an accident because the car would have run into incoming traffic, potentially resulting in death. This occurred after a collision repair. The collision center that did the initial repair also fixed the issue. The car has had issues with pulling to the right since this repair. It has been taken to them several times but they are unable to address my concern.

Additional Notes:

The front left suspension arm failed and fell out as I was parking my car. If this would have happened at highway speeds it would have caused an accident because the car would have run into incoming traffic, potentially resulting in death. This occurred after a collision repair. The collision center that did the initial repair also fixed the issue. The car has had issues with pulling to the right since this repair. It has been taken to them several times but they are unable to address my concern.

Manufacturer: TESLA
Mfg Campaign: 11623324
Notice Date: Nov 3, 2024
Recall Date: Nov 3, 2024
Tesla, Inc.
Campaign: 11622852 Other
Oct 30, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Brake Feature Malfunction Vehicle Details: •Model: Tesla Model 3 •Year: 2023 (approximately 1 year old) •Mileage at Incident: ~11,000 miles Incident Description: On 10/29, while manually driving my Tesla Model 3 on a public roadway, I experienced a critical braking failure. As I approached a vehicle in front of me that was decelerating, I initiated regenerative braking, then immediately applied the brake pedal forcefully. Despite pressing the brake pedal hard multiple times, the vehicle did not decelerate as expected and ultimately collided with the vehicle ahead. Throughout this incident, no collision warning, automatic braking, or other safety features activated, despite having all safety features enabled. This failure significantly impacted my confidence in the vehicle’s braking and safety systems. After the accident, I reviewed the Tesla incident report, which shows I attempted to brake but that acceleration was not reduced until the collision occurred. Despite the report documenting my attempts to brake, the system did not function properly, suggesting a potential mechanical or software defect in the braking and/or safety alert systems. Aftermath: •My vehicle sustained considerable damage. •I now feel unsafe driving the vehicle, particularly on highways, as I am concerned the brake failure could recur. Request for Investigation: Given the severity of this issue, I am seeking an investigation to determine: 1.Whether there is a defect in Tesla Model 3 braking systems that could result in brake failure under normal driving conditions. 2.If there is an issue with the vehicle’s safety features failing to activate appropriately. This incident has raised significant concerns regarding my safety and that of other drivers, especially given the car’s relatively new condition and low mileage. I would appreciate a prompt investigation into these safety concerns.

Corrective Action:

Brake Feature Malfunction Vehicle Details: •Model: Tesla Model 3 •Year: 2023 (approximately 1 year old) •Mileage at Incident: ~11,000 miles Incident Description: On 10/29, while manually driving my Tesla Model 3 on a public roadway, I experienced a critical braking failure. As I approached a vehicle in front of me that was decelerating, I initiated regenerative braking, then immediately applied the brake pedal forcefully. Despite pressing the brake pedal hard multiple times, the vehicle did not decelerate as expected and ultimately collided with the vehicle ahead. Throughout this incident, no collision warning, automatic braking, or other safety features activated, despite having all safety features enabled. This failure significantly impacted my confidence in the vehicle’s braking and safety systems. After the accident, I reviewed the Tesla incident report, which shows I attempted to brake but that acceleration was not reduced until the collision occurred. Despite the report documenting my attempts to brake, the system did not function properly, suggesting a potential mechanical or software defect in the braking and/or safety alert systems. Aftermath: •My vehicle sustained considerable damage. •I now feel unsafe driving the vehicle, particularly on highways, as I am concerned the brake failure could recur. Request for Investigation: Given the severity of this issue, I am seeking an investigation to determine: 1.Whether there is a defect in Tesla Model 3 braking systems that could result in brake failure under normal driving conditions. 2.If there is an issue with the vehicle’s safety features failing to activate appropriately. This incident has raised significant concerns regarding my safety and that of other drivers, especially given the car’s relatively new condition and low mileage. I would appreciate a prompt investigation into these safety concerns.

Additional Notes:

Brake Feature Malfunction Vehicle Details: •Model: Tesla Model 3 •Year: 2023 (approximately 1 year old) •Mileage at Incident: ~11,000 miles Incident Description: On 10/29, while manually driving my Tesla Model 3 on a public roadway, I experienced a critical braking failure. As I approached a vehicle in front of me that was decelerating, I initiated regenerative braking, then immediately applied the brake pedal forcefully. Despite pressing the brake pedal hard multiple times, the vehicle did not decelerate as expected and ultimately collided with the vehicle ahead. Throughout this incident, no collision warning, automatic braking, or other safety features activated, despite having all safety features enabled. This failure significantly impacted my confidence in the vehicle’s braking and safety systems. After the accident, I reviewed the Tesla incident report, which shows I attempted to brake but that acceleration was not reduced until the collision occurred. Despite the report documenting my attempts to brake, the system did not function properly, suggesting a potential mechanical or software defect in the braking and/or safety alert systems. Aftermath: •My vehicle sustained considerable damage. •I now feel unsafe driving the vehicle, particularly on highways, as I am concerned the brake failure could recur. Request for Investigation: Given the severity of this issue, I am seeking an investigation to determine: 1.Whether there is a defect in Tesla Model 3 braking systems that could result in brake failure under normal driving conditions. 2.If there is an issue with the vehicle’s safety features failing to activate appropriately. This incident has raised significant concerns regarding my safety and that of other drivers, especially given the car’s relatively new condition and low mileage. I would appreciate a prompt investigation into these safety concerns.

Manufacturer: TESLA
Mfg Campaign: 11622852
Notice Date: Oct 30, 2024
Recall Date: Oct 30, 2024
Tesla, Inc.
Campaign: 11622852 Other
Oct 30, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Brake Feature Malfunction Vehicle Details: •Model: Tesla Model 3 •Year: 2023 (approximately 1 year old) •Mileage at Incident: ~11,000 miles Incident Description: On 10/29, while manually driving my Tesla Model 3 on a public roadway, I experienced a critical braking failure. As I approached a vehicle in front of me that was decelerating, I initiated regenerative braking, then immediately applied the brake pedal forcefully. Despite pressing the brake pedal hard multiple times, the vehicle did not decelerate as expected and ultimately collided with the vehicle ahead. Throughout this incident, no collision warning, automatic braking, or other safety features activated, despite having all safety features enabled. This failure significantly impacted my confidence in the vehicle’s braking and safety systems. After the accident, I reviewed the Tesla incident report, which shows I attempted to brake but that acceleration was not reduced until the collision occurred. Despite the report documenting my attempts to brake, the system did not function properly, suggesting a potential mechanical or software defect in the braking and/or safety alert systems. Aftermath: •My vehicle sustained considerable damage. •I now feel unsafe driving the vehicle, particularly on highways, as I am concerned the brake failure could recur. Request for Investigation: Given the severity of this issue, I am seeking an investigation to determine: 1.Whether there is a defect in Tesla Model 3 braking systems that could result in brake failure under normal driving conditions. 2.If there is an issue with the vehicle’s safety features failing to activate appropriately. This incident has raised significant concerns regarding my safety and that of other drivers, especially given the car’s relatively new condition and low mileage. I would appreciate a prompt investigation into these safety concerns.

Corrective Action:

Brake Feature Malfunction Vehicle Details: •Model: Tesla Model 3 •Year: 2023 (approximately 1 year old) •Mileage at Incident: ~11,000 miles Incident Description: On 10/29, while manually driving my Tesla Model 3 on a public roadway, I experienced a critical braking failure. As I approached a vehicle in front of me that was decelerating, I initiated regenerative braking, then immediately applied the brake pedal forcefully. Despite pressing the brake pedal hard multiple times, the vehicle did not decelerate as expected and ultimately collided with the vehicle ahead. Throughout this incident, no collision warning, automatic braking, or other safety features activated, despite having all safety features enabled. This failure significantly impacted my confidence in the vehicle’s braking and safety systems. After the accident, I reviewed the Tesla incident report, which shows I attempted to brake but that acceleration was not reduced until the collision occurred. Despite the report documenting my attempts to brake, the system did not function properly, suggesting a potential mechanical or software defect in the braking and/or safety alert systems. Aftermath: •My vehicle sustained considerable damage. •I now feel unsafe driving the vehicle, particularly on highways, as I am concerned the brake failure could recur. Request for Investigation: Given the severity of this issue, I am seeking an investigation to determine: 1.Whether there is a defect in Tesla Model 3 braking systems that could result in brake failure under normal driving conditions. 2.If there is an issue with the vehicle’s safety features failing to activate appropriately. This incident has raised significant concerns regarding my safety and that of other drivers, especially given the car’s relatively new condition and low mileage. I would appreciate a prompt investigation into these safety concerns.

Additional Notes:

Brake Feature Malfunction Vehicle Details: •Model: Tesla Model 3 •Year: 2023 (approximately 1 year old) •Mileage at Incident: ~11,000 miles Incident Description: On 10/29, while manually driving my Tesla Model 3 on a public roadway, I experienced a critical braking failure. As I approached a vehicle in front of me that was decelerating, I initiated regenerative braking, then immediately applied the brake pedal forcefully. Despite pressing the brake pedal hard multiple times, the vehicle did not decelerate as expected and ultimately collided with the vehicle ahead. Throughout this incident, no collision warning, automatic braking, or other safety features activated, despite having all safety features enabled. This failure significantly impacted my confidence in the vehicle’s braking and safety systems. After the accident, I reviewed the Tesla incident report, which shows I attempted to brake but that acceleration was not reduced until the collision occurred. Despite the report documenting my attempts to brake, the system did not function properly, suggesting a potential mechanical or software defect in the braking and/or safety alert systems. Aftermath: •My vehicle sustained considerable damage. •I now feel unsafe driving the vehicle, particularly on highways, as I am concerned the brake failure could recur. Request for Investigation: Given the severity of this issue, I am seeking an investigation to determine: 1.Whether there is a defect in Tesla Model 3 braking systems that could result in brake failure under normal driving conditions. 2.If there is an issue with the vehicle’s safety features failing to activate appropriately. This incident has raised significant concerns regarding my safety and that of other drivers, especially given the car’s relatively new condition and low mileage. I would appreciate a prompt investigation into these safety concerns.

Manufacturer: TESLA
Mfg Campaign: 11622852
Notice Date: Oct 30, 2024
Recall Date: Oct 30, 2024
Tesla, Inc.
Campaign: 11622852 Other
Oct 30, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Brake Feature Malfunction Vehicle Details: •Model: Tesla Model 3 •Year: 2023 (approximately 1 year old) •Mileage at Incident: ~11,000 miles Incident Description: On 10/29, while manually driving my Tesla Model 3 on a public roadway, I experienced a critical braking failure. As I approached a vehicle in front of me that was decelerating, I initiated regenerative braking, then immediately applied the brake pedal forcefully. Despite pressing the brake pedal hard multiple times, the vehicle did not decelerate as expected and ultimately collided with the vehicle ahead. Throughout this incident, no collision warning, automatic braking, or other safety features activated, despite having all safety features enabled. This failure significantly impacted my confidence in the vehicle’s braking and safety systems. After the accident, I reviewed the Tesla incident report, which shows I attempted to brake but that acceleration was not reduced until the collision occurred. Despite the report documenting my attempts to brake, the system did not function properly, suggesting a potential mechanical or software defect in the braking and/or safety alert systems. Aftermath: •My vehicle sustained considerable damage. •I now feel unsafe driving the vehicle, particularly on highways, as I am concerned the brake failure could recur. Request for Investigation: Given the severity of this issue, I am seeking an investigation to determine: 1.Whether there is a defect in Tesla Model 3 braking systems that could result in brake failure under normal driving conditions. 2.If there is an issue with the vehicle’s safety features failing to activate appropriately. This incident has raised significant concerns regarding my safety and that of other drivers, especially given the car’s relatively new condition and low mileage. I would appreciate a prompt investigation into these safety concerns.

Corrective Action:

Brake Feature Malfunction Vehicle Details: •Model: Tesla Model 3 •Year: 2023 (approximately 1 year old) •Mileage at Incident: ~11,000 miles Incident Description: On 10/29, while manually driving my Tesla Model 3 on a public roadway, I experienced a critical braking failure. As I approached a vehicle in front of me that was decelerating, I initiated regenerative braking, then immediately applied the brake pedal forcefully. Despite pressing the brake pedal hard multiple times, the vehicle did not decelerate as expected and ultimately collided with the vehicle ahead. Throughout this incident, no collision warning, automatic braking, or other safety features activated, despite having all safety features enabled. This failure significantly impacted my confidence in the vehicle’s braking and safety systems. After the accident, I reviewed the Tesla incident report, which shows I attempted to brake but that acceleration was not reduced until the collision occurred. Despite the report documenting my attempts to brake, the system did not function properly, suggesting a potential mechanical or software defect in the braking and/or safety alert systems. Aftermath: •My vehicle sustained considerable damage. •I now feel unsafe driving the vehicle, particularly on highways, as I am concerned the brake failure could recur. Request for Investigation: Given the severity of this issue, I am seeking an investigation to determine: 1.Whether there is a defect in Tesla Model 3 braking systems that could result in brake failure under normal driving conditions. 2.If there is an issue with the vehicle’s safety features failing to activate appropriately. This incident has raised significant concerns regarding my safety and that of other drivers, especially given the car’s relatively new condition and low mileage. I would appreciate a prompt investigation into these safety concerns.

Additional Notes:

Brake Feature Malfunction Vehicle Details: •Model: Tesla Model 3 •Year: 2023 (approximately 1 year old) •Mileage at Incident: ~11,000 miles Incident Description: On 10/29, while manually driving my Tesla Model 3 on a public roadway, I experienced a critical braking failure. As I approached a vehicle in front of me that was decelerating, I initiated regenerative braking, then immediately applied the brake pedal forcefully. Despite pressing the brake pedal hard multiple times, the vehicle did not decelerate as expected and ultimately collided with the vehicle ahead. Throughout this incident, no collision warning, automatic braking, or other safety features activated, despite having all safety features enabled. This failure significantly impacted my confidence in the vehicle’s braking and safety systems. After the accident, I reviewed the Tesla incident report, which shows I attempted to brake but that acceleration was not reduced until the collision occurred. Despite the report documenting my attempts to brake, the system did not function properly, suggesting a potential mechanical or software defect in the braking and/or safety alert systems. Aftermath: •My vehicle sustained considerable damage. •I now feel unsafe driving the vehicle, particularly on highways, as I am concerned the brake failure could recur. Request for Investigation: Given the severity of this issue, I am seeking an investigation to determine: 1.Whether there is a defect in Tesla Model 3 braking systems that could result in brake failure under normal driving conditions. 2.If there is an issue with the vehicle’s safety features failing to activate appropriately. This incident has raised significant concerns regarding my safety and that of other drivers, especially given the car’s relatively new condition and low mileage. I would appreciate a prompt investigation into these safety concerns.

Manufacturer: TESLA
Mfg Campaign: 11622852
Notice Date: Oct 30, 2024
Recall Date: Oct 30, 2024
Tesla, Inc.
Campaign: 11622030 Other
Oct 25, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Side window spontaneously cracked. My car was parked and not being operated. I've watched video recorded by my car, and there was no one/thing around my car when the incident occurred.

Corrective Action:

Side window spontaneously cracked. My car was parked and not being operated. I've watched video recorded by my car, and there was no one/thing around my car when the incident occurred.

Additional Notes:

Side window spontaneously cracked. My car was parked and not being operated. I've watched video recorded by my car, and there was no one/thing around my car when the incident occurred.

Manufacturer: TESLA
Mfg Campaign: 11622030
Notice Date: Oct 25, 2024
Recall Date: Oct 25, 2024

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury

Recent Articles
Jeep Grand Cherokee Head Restraint Problem

Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...

Aug 1, 2025
Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape

If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...

Jul 28, 2025
Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles

If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...

Jul 24, 2025