Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-004
Recall Date: Feb 14, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-16-005
Recall Date: Jun 19, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-20-006
Recall Date: Oct 25, 2021
Consumer Complaints
625 ComplaintsTesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
I was driving and the power steering stopped functioning. The car had just over 1000 miles and both the lane departure avoidance and steering assistance cut out. Restarting the start would bring it back on temporarily but it would cut out again after a minute or two.
Corrective Action:
I was driving and the power steering stopped functioning. The car had just over 1000 miles and both the lane departure avoidance and steering assistance cut out. Restarting the start would bring it back on temporarily but it would cut out again after a minute or two.
Additional Notes:
I was driving and the power steering stopped functioning. The car had just over 1000 miles and both the lane departure avoidance and steering assistance cut out. Restarting the start would bring it back on temporarily but it would cut out again after a minute or two.
Mfg Campaign: 11539670
Recall Date: Aug 20, 2023
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Turn signals shut off after three blinks with no lane change or steering wheel movement. Lane departure / assistance fails to function. Blind spot monitor / alert fails to function. Adaptive cruise control / braking fail to function. Problem first reported to Tesla on 7/6/2023. Telsa installed software update to resolve remotely. Problem recurred 8/6/2023, towed to Tesla 8/7, Tesla replaced side camera assembly. Problem recurred 8/132023, software update installed & resolved. Problem recurred 8/19/2023. Vehicle to be towed to Tesla for further diagnosis / repair.
Corrective Action:
Turn signals shut off after three blinks with no lane change or steering wheel movement. Lane departure / assistance fails to function. Blind spot monitor / alert fails to function. Adaptive cruise control / braking fail to function. Problem first reported to Tesla on 7/6/2023. Telsa installed software update to resolve remotely. Problem recurred 8/6/2023, towed to Tesla 8/7, Tesla replaced side camera assembly. Problem recurred 8/132023, software update installed & resolved. Problem recurred 8/19/2023. Vehicle to be towed to Tesla for further diagnosis / repair.
Additional Notes:
Turn signals shut off after three blinks with no lane change or steering wheel movement. Lane departure / assistance fails to function. Blind spot monitor / alert fails to function. Adaptive cruise control / braking fail to function. Problem first reported to Tesla on 7/6/2023. Telsa installed software update to resolve remotely. Problem recurred 8/6/2023, towed to Tesla 8/7, Tesla replaced side camera assembly. Problem recurred 8/132023, software update installed & resolved. Problem recurred 8/19/2023. Vehicle to be towed to Tesla for further diagnosis / repair.
Mfg Campaign: 11539601
Recall Date: Aug 19, 2023
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Turn signals shut off after three blinks with no lane change or steering wheel movement. Lane departure / assistance fails to function. Blind spot monitor / alert fails to function. Adaptive cruise control / braking fail to function. Problem first reported to Tesla on 7/6/2023. Telsa installed software update to resolve remotely. Problem recurred 8/6/2023, towed to Tesla 8/7, Tesla replaced side camera assembly. Problem recurred 8/132023, software update installed & resolved. Problem recurred 8/19/2023. Vehicle to be towed to Tesla for further diagnosis / repair.
Corrective Action:
Turn signals shut off after three blinks with no lane change or steering wheel movement. Lane departure / assistance fails to function. Blind spot monitor / alert fails to function. Adaptive cruise control / braking fail to function. Problem first reported to Tesla on 7/6/2023. Telsa installed software update to resolve remotely. Problem recurred 8/6/2023, towed to Tesla 8/7, Tesla replaced side camera assembly. Problem recurred 8/132023, software update installed & resolved. Problem recurred 8/19/2023. Vehicle to be towed to Tesla for further diagnosis / repair.
Additional Notes:
Turn signals shut off after three blinks with no lane change or steering wheel movement. Lane departure / assistance fails to function. Blind spot monitor / alert fails to function. Adaptive cruise control / braking fail to function. Problem first reported to Tesla on 7/6/2023. Telsa installed software update to resolve remotely. Problem recurred 8/6/2023, towed to Tesla 8/7, Tesla replaced side camera assembly. Problem recurred 8/132023, software update installed & resolved. Problem recurred 8/19/2023. Vehicle to be towed to Tesla for further diagnosis / repair.
Mfg Campaign: 11539601
Recall Date: Aug 19, 2023
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Turn signals shut off after three blinks with no lane change or steering wheel movement. Lane departure / assistance fails to function. Blind spot monitor / alert fails to function. Adaptive cruise control / braking fail to function. Problem first reported to Tesla on 7/6/2023. Telsa installed software update to resolve remotely. Problem recurred 8/6/2023, towed to Tesla 8/7, Tesla replaced side camera assembly. Problem recurred 8/132023, software update installed & resolved. Problem recurred 8/19/2023. Vehicle to be towed to Tesla for further diagnosis / repair.
Corrective Action:
Turn signals shut off after three blinks with no lane change or steering wheel movement. Lane departure / assistance fails to function. Blind spot monitor / alert fails to function. Adaptive cruise control / braking fail to function. Problem first reported to Tesla on 7/6/2023. Telsa installed software update to resolve remotely. Problem recurred 8/6/2023, towed to Tesla 8/7, Tesla replaced side camera assembly. Problem recurred 8/132023, software update installed & resolved. Problem recurred 8/19/2023. Vehicle to be towed to Tesla for further diagnosis / repair.
Additional Notes:
Turn signals shut off after three blinks with no lane change or steering wheel movement. Lane departure / assistance fails to function. Blind spot monitor / alert fails to function. Adaptive cruise control / braking fail to function. Problem first reported to Tesla on 7/6/2023. Telsa installed software update to resolve remotely. Problem recurred 8/6/2023, towed to Tesla 8/7, Tesla replaced side camera assembly. Problem recurred 8/132023, software update installed & resolved. Problem recurred 8/19/2023. Vehicle to be towed to Tesla for further diagnosis / repair.
Mfg Campaign: 11539601
Recall Date: Aug 19, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2023 Tesla Model 3. The contact stated while driving at various speeds, the steering wheel seized, and excessive force was required to steer the vehicle to the left. The "Steering Assist Reduced - Steering Require Increased Effort” message was displayed on the contact's smart phone, but not on the radio home screen. The contact sent a message to Tesla through the app; however, the contact had not yet received a response. The vehicle was not diagnosed or repaired. The failure mileage was 4,369.
Corrective Action:
The contact owns a 2023 Tesla Model 3. The contact stated while driving at various speeds, the steering wheel seized, and excessive force was required to steer the vehicle to the left. The "Steering Assist Reduced - Steering Require Increased Effort” message was displayed on the contact's smart phone, but not on the radio home screen. The contact sent a message to Tesla through the app; however, the contact had not yet received a response. The vehicle was not diagnosed or repaired. The failure mileage was 4,369.
Additional Notes:
The contact owns a 2023 Tesla Model 3. The contact stated while driving at various speeds, the steering wheel seized, and excessive force was required to steer the vehicle to the left. The "Steering Assist Reduced - Steering Require Increased Effort” message was displayed on the contact's smart phone, but not on the radio home screen. The contact sent a message to Tesla through the app; however, the contact had not yet received a response. The vehicle was not diagnosed or repaired. The failure mileage was 4,369.
Mfg Campaign: 11539205
Recall Date: Aug 17, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My daughter was driving on a freeway at 70MPH and her 2023 Model 3 Tesla that was a week old with 450 miles just stopped on the highway. She was lucky that highway patrol passed by shortly and stopped behind her to push her vehicle fully into the emergency lane. Vehicle also difficult to push because of brake locking system. I can't emphasis enough that the vehicle just stopped on the freeway!!!!
Corrective Action:
My daughter was driving on a freeway at 70MPH and her 2023 Model 3 Tesla that was a week old with 450 miles just stopped on the highway. She was lucky that highway patrol passed by shortly and stopped behind her to push her vehicle fully into the emergency lane. Vehicle also difficult to push because of brake locking system. I can't emphasis enough that the vehicle just stopped on the freeway!!!!
Additional Notes:
My daughter was driving on a freeway at 70MPH and her 2023 Model 3 Tesla that was a week old with 450 miles just stopped on the highway. She was lucky that highway patrol passed by shortly and stopped behind her to push her vehicle fully into the emergency lane. Vehicle also difficult to push because of brake locking system. I can't emphasis enough that the vehicle just stopped on the freeway!!!!
Mfg Campaign: 11539255
Recall Date: Aug 17, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed with the cruise control activated, the vehicle experienced phantom braking. The contact stated that there were no objects or other vehicles nearby when the failure occurred. The vehicle seemed to return to normal functionality, but the failure recurred a second time. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 7,200.
Corrective Action:
The contact owns a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed with the cruise control activated, the vehicle experienced phantom braking. The contact stated that there were no objects or other vehicles nearby when the failure occurred. The vehicle seemed to return to normal functionality, but the failure recurred a second time. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 7,200.
Additional Notes:
The contact owns a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed with the cruise control activated, the vehicle experienced phantom braking. The contact stated that there were no objects or other vehicles nearby when the failure occurred. The vehicle seemed to return to normal functionality, but the failure recurred a second time. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 7,200.
Mfg Campaign: 11538889
Recall Date: Aug 16, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed with the cruise control activated, the vehicle experienced phantom braking. The contact stated that there were no objects or other vehicles nearby when the failure occurred. The vehicle seemed to return to normal functionality, but the failure recurred a second time. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 7,200.
Corrective Action:
The contact owns a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed with the cruise control activated, the vehicle experienced phantom braking. The contact stated that there were no objects or other vehicles nearby when the failure occurred. The vehicle seemed to return to normal functionality, but the failure recurred a second time. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 7,200.
Additional Notes:
The contact owns a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed with the cruise control activated, the vehicle experienced phantom braking. The contact stated that there were no objects or other vehicles nearby when the failure occurred. The vehicle seemed to return to normal functionality, but the failure recurred a second time. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 7,200.
Mfg Campaign: 11538889
Recall Date: Aug 16, 2023
Tesla, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car accelerated forward unexpectedly while making a turn and hit a telephone pole. Brakes did not engage nor did the forward collision warning sound or engage. Was manually driving. Car is non-driveable and repairs from Tesla are backlogged so we waiting 8+ weeks to get our car back.
Corrective Action:
Car accelerated forward unexpectedly while making a turn and hit a telephone pole. Brakes did not engage nor did the forward collision warning sound or engage. Was manually driving. Car is non-driveable and repairs from Tesla are backlogged so we waiting 8+ weeks to get our car back.
Additional Notes:
Car accelerated forward unexpectedly while making a turn and hit a telephone pole. Brakes did not engage nor did the forward collision warning sound or engage. Was manually driving. Car is non-driveable and repairs from Tesla are backlogged so we waiting 8+ weeks to get our car back.
Mfg Campaign: 11538565
Recall Date: Aug 15, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Car accelerated forward unexpectedly while making a turn and hit a telephone pole. Brakes did not engage nor did the forward collision warning sound or engage. Was manually driving. Car is non-driveable and repairs from Tesla are backlogged so we waiting 8+ weeks to get our car back.
Corrective Action:
Car accelerated forward unexpectedly while making a turn and hit a telephone pole. Brakes did not engage nor did the forward collision warning sound or engage. Was manually driving. Car is non-driveable and repairs from Tesla are backlogged so we waiting 8+ weeks to get our car back.
Additional Notes:
Car accelerated forward unexpectedly while making a turn and hit a telephone pole. Brakes did not engage nor did the forward collision warning sound or engage. Was manually driving. Car is non-driveable and repairs from Tesla are backlogged so we waiting 8+ weeks to get our car back.
Mfg Campaign: 11538565
Recall Date: Aug 15, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2023 Tesla Model 3. The contact stated while driving at an undisclosed speed and making a right turn, the steering wheel became firm with the message “Automatic Steering Unavailable” displayed. The vehicle was towed to the dealer, but the vehicle was not diagnosed. The manufacturer was contacted and provided towing service to tow the vehicle to the dealer. The vehicle was not repaired. The failure mileage was 1,859.
Corrective Action:
The contact owns a 2023 Tesla Model 3. The contact stated while driving at an undisclosed speed and making a right turn, the steering wheel became firm with the message “Automatic Steering Unavailable” displayed. The vehicle was towed to the dealer, but the vehicle was not diagnosed. The manufacturer was contacted and provided towing service to tow the vehicle to the dealer. The vehicle was not repaired. The failure mileage was 1,859.
Additional Notes:
The contact owns a 2023 Tesla Model 3. The contact stated while driving at an undisclosed speed and making a right turn, the steering wheel became firm with the message “Automatic Steering Unavailable” displayed. The vehicle was towed to the dealer, but the vehicle was not diagnosed. The manufacturer was contacted and provided towing service to tow the vehicle to the dealer. The vehicle was not repaired. The failure mileage was 1,859.
Mfg Campaign: 11538756
Recall Date: Aug 15, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The vehicle will randomly brake when cruise control is being used. No obstructions, good weather conditions and flat road.
Corrective Action:
The vehicle will randomly brake when cruise control is being used. No obstructions, good weather conditions and flat road.
Additional Notes:
The vehicle will randomly brake when cruise control is being used. No obstructions, good weather conditions and flat road.
Mfg Campaign: 11538758
Recall Date: Aug 15, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
After charging my car at a charging center, the steering assist reduced message appeared on the screen. Then the power steering gave out and i couldn't turn the steering wheel. I had to get the car towed to a service center.
Corrective Action:
After charging my car at a charging center, the steering assist reduced message appeared on the screen. Then the power steering gave out and i couldn't turn the steering wheel. I had to get the car towed to a service center.
Additional Notes:
After charging my car at a charging center, the steering assist reduced message appeared on the screen. Then the power steering gave out and i couldn't turn the steering wheel. I had to get the car towed to a service center.
Mfg Campaign: 11538329
Recall Date: Aug 14, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
During my first highway trip from Dallas to my home in Alpine, TX, I experienced numerous instances where the car would suddenly decelerate as if I had applied the brakes. At first I thought it was because there was a lot of road glare because I was driving late in the day into the west sun, but the next day it happened early in the morning when the sun was behind me and the road was straight, relatively clean with clear markings. The ultimate instance was when I was driving on a newly reopened dark asphalt road with new markings, straight, no glare, sun behind me. Clearly there is a problem.
Corrective Action:
During my first highway trip from Dallas to my home in Alpine, TX, I experienced numerous instances where the car would suddenly decelerate as if I had applied the brakes. At first I thought it was because there was a lot of road glare because I was driving late in the day into the west sun, but the next day it happened early in the morning when the sun was behind me and the road was straight, relatively clean with clear markings. The ultimate instance was when I was driving on a newly reopened dark asphalt road with new markings, straight, no glare, sun behind me. Clearly there is a problem.
Additional Notes:
During my first highway trip from Dallas to my home in Alpine, TX, I experienced numerous instances where the car would suddenly decelerate as if I had applied the brakes. At first I thought it was because there was a lot of road glare because I was driving late in the day into the west sun, but the next day it happened early in the morning when the sun was behind me and the road was straight, relatively clean with clear markings. The ultimate instance was when I was driving on a newly reopened dark asphalt road with new markings, straight, no glare, sun behind me. Clearly there is a problem.
Mfg Campaign: 11538425
Recall Date: Aug 14, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
During my first highway trip from Dallas to my home in Alpine, TX, I experienced numerous instances where the car would suddenly decelerate as if I had applied the brakes. At first I thought it was because there was a lot of road glare because I was driving late in the day into the west sun, but the next day it happened early in the morning when the sun was behind me and the road was straight, relatively clean with clear markings. The ultimate instance was when I was driving on a newly reopened dark asphalt road with new markings, straight, no glare, sun behind me. Clearly there is a problem.
Corrective Action:
During my first highway trip from Dallas to my home in Alpine, TX, I experienced numerous instances where the car would suddenly decelerate as if I had applied the brakes. At first I thought it was because there was a lot of road glare because I was driving late in the day into the west sun, but the next day it happened early in the morning when the sun was behind me and the road was straight, relatively clean with clear markings. The ultimate instance was when I was driving on a newly reopened dark asphalt road with new markings, straight, no glare, sun behind me. Clearly there is a problem.
Additional Notes:
During my first highway trip from Dallas to my home in Alpine, TX, I experienced numerous instances where the car would suddenly decelerate as if I had applied the brakes. At first I thought it was because there was a lot of road glare because I was driving late in the day into the west sun, but the next day it happened early in the morning when the sun was behind me and the road was straight, relatively clean with clear markings. The ultimate instance was when I was driving on a newly reopened dark asphalt road with new markings, straight, no glare, sun behind me. Clearly there is a problem.
Mfg Campaign: 11538425
Recall Date: Aug 14, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I enabled the tesla adapter cruise control during my trip in interstate 15. All of sudden, the car stopped to a slow speed for no reason. There was nothing in front of my car at that time. I was able to step on the brake to disable the cruise control and step on the accelerate pedal to resume the speed. Luckily there was no vehicle behind us, otherwise it might have been a rear end collision.
Corrective Action:
I enabled the tesla adapter cruise control during my trip in interstate 15. All of sudden, the car stopped to a slow speed for no reason. There was nothing in front of my car at that time. I was able to step on the brake to disable the cruise control and step on the accelerate pedal to resume the speed. Luckily there was no vehicle behind us, otherwise it might have been a rear end collision.
Additional Notes:
I enabled the tesla adapter cruise control during my trip in interstate 15. All of sudden, the car stopped to a slow speed for no reason. There was nothing in front of my car at that time. I was able to step on the brake to disable the cruise control and step on the accelerate pedal to resume the speed. Luckily there was no vehicle behind us, otherwise it might have been a rear end collision.
Mfg Campaign: 11538527
Recall Date: Aug 14, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While traveling on a busy interstate highway, my Tesla 3 presented four errors on the control screen: Automatic Emergency Braking disabled, Power reduced, Vehicle shutting down and Unable to drive. The left hand side of the screen flashed red and instructed me to pull over safely. The car was immediately slowing down, and as I was in heavy traffic, I was unable to pull over to the shoulder safely. I turned on my hazard lights and performed a soft reset of the car - which caused my hazard lights to turn off, all while cars were honking and whizzing around me. After the car reset, I was able to drive a short distance, with enough speed, to cross several lanes of traffic and come to a stop on the shoulder emergency lane of an exit ramp. The car is only 6 months old, with 4000 miles, but had to be towed to the Tesla service center. The problem has been diagnosed as a problem with the rear drive unit inverter and will be replaced under warranty. While I appreciate the resolution and that it will be fixed, it could have been a very serious situation and caused an accident. Thankfully, I was able to get to safety and wait to be towed.
Corrective Action:
While traveling on a busy interstate highway, my Tesla 3 presented four errors on the control screen: Automatic Emergency Braking disabled, Power reduced, Vehicle shutting down and Unable to drive. The left hand side of the screen flashed red and instructed me to pull over safely. The car was immediately slowing down, and as I was in heavy traffic, I was unable to pull over to the shoulder safely. I turned on my hazard lights and performed a soft reset of the car - which caused my hazard lights to turn off, all while cars were honking and whizzing around me. After the car reset, I was able to drive a short distance, with enough speed, to cross several lanes of traffic and come to a stop on the shoulder emergency lane of an exit ramp. The car is only 6 months old, with 4000 miles, but had to be towed to the Tesla service center. The problem has been diagnosed as a problem with the rear drive unit inverter and will be replaced under warranty. While I appreciate the resolution and that it will be fixed, it could have been a very serious situation and caused an accident. Thankfully, I was able to get to safety and wait to be towed.
Additional Notes:
While traveling on a busy interstate highway, my Tesla 3 presented four errors on the control screen: Automatic Emergency Braking disabled, Power reduced, Vehicle shutting down and Unable to drive. The left hand side of the screen flashed red and instructed me to pull over safely. The car was immediately slowing down, and as I was in heavy traffic, I was unable to pull over to the shoulder safely. I turned on my hazard lights and performed a soft reset of the car - which caused my hazard lights to turn off, all while cars were honking and whizzing around me. After the car reset, I was able to drive a short distance, with enough speed, to cross several lanes of traffic and come to a stop on the shoulder emergency lane of an exit ramp. The car is only 6 months old, with 4000 miles, but had to be towed to the Tesla service center. The problem has been diagnosed as a problem with the rear drive unit inverter and will be replaced under warranty. While I appreciate the resolution and that it will be fixed, it could have been a very serious situation and caused an accident. Thankfully, I was able to get to safety and wait to be towed.
Mfg Campaign: 11537656
Recall Date: Aug 10, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
While traveling on a busy interstate highway, my Tesla 3 presented four errors on the control screen: Automatic Emergency Braking disabled, Power reduced, Vehicle shutting down and Unable to drive. The left hand side of the screen flashed red and instructed me to pull over safely. The car was immediately slowing down, and as I was in heavy traffic, I was unable to pull over to the shoulder safely. I turned on my hazard lights and performed a soft reset of the car - which caused my hazard lights to turn off, all while cars were honking and whizzing around me. After the car reset, I was able to drive a short distance, with enough speed, to cross several lanes of traffic and come to a stop on the shoulder emergency lane of an exit ramp. The car is only 6 months old, with 4000 miles, but had to be towed to the Tesla service center. The problem has been diagnosed as a problem with the rear drive unit inverter and will be replaced under warranty. While I appreciate the resolution and that it will be fixed, it could have been a very serious situation and caused an accident. Thankfully, I was able to get to safety and wait to be towed.
Corrective Action:
While traveling on a busy interstate highway, my Tesla 3 presented four errors on the control screen: Automatic Emergency Braking disabled, Power reduced, Vehicle shutting down and Unable to drive. The left hand side of the screen flashed red and instructed me to pull over safely. The car was immediately slowing down, and as I was in heavy traffic, I was unable to pull over to the shoulder safely. I turned on my hazard lights and performed a soft reset of the car - which caused my hazard lights to turn off, all while cars were honking and whizzing around me. After the car reset, I was able to drive a short distance, with enough speed, to cross several lanes of traffic and come to a stop on the shoulder emergency lane of an exit ramp. The car is only 6 months old, with 4000 miles, but had to be towed to the Tesla service center. The problem has been diagnosed as a problem with the rear drive unit inverter and will be replaced under warranty. While I appreciate the resolution and that it will be fixed, it could have been a very serious situation and caused an accident. Thankfully, I was able to get to safety and wait to be towed.
Additional Notes:
While traveling on a busy interstate highway, my Tesla 3 presented four errors on the control screen: Automatic Emergency Braking disabled, Power reduced, Vehicle shutting down and Unable to drive. The left hand side of the screen flashed red and instructed me to pull over safely. The car was immediately slowing down, and as I was in heavy traffic, I was unable to pull over to the shoulder safely. I turned on my hazard lights and performed a soft reset of the car - which caused my hazard lights to turn off, all while cars were honking and whizzing around me. After the car reset, I was able to drive a short distance, with enough speed, to cross several lanes of traffic and come to a stop on the shoulder emergency lane of an exit ramp. The car is only 6 months old, with 4000 miles, but had to be towed to the Tesla service center. The problem has been diagnosed as a problem with the rear drive unit inverter and will be replaced under warranty. While I appreciate the resolution and that it will be fixed, it could have been a very serious situation and caused an accident. Thankfully, I was able to get to safety and wait to be towed.
Mfg Campaign: 11537656
Recall Date: Aug 10, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While traveling on a busy interstate highway, my Tesla 3 presented four errors on the control screen: Automatic Emergency Braking disabled, Power reduced, Vehicle shutting down and Unable to drive. The left hand side of the screen flashed red and instructed me to pull over safely. The car was immediately slowing down, and as I was in heavy traffic, I was unable to pull over to the shoulder safely. I turned on my hazard lights and performed a soft reset of the car - which caused my hazard lights to turn off, all while cars were honking and whizzing around me. After the car reset, I was able to drive a short distance, with enough speed, to cross several lanes of traffic and come to a stop on the shoulder emergency lane of an exit ramp. The car is only 6 months old, with 4000 miles, but had to be towed to the Tesla service center. The problem has been diagnosed as a problem with the rear drive unit inverter and will be replaced under warranty. While I appreciate the resolution and that it will be fixed, it could have been a very serious situation and caused an accident. Thankfully, I was able to get to safety and wait to be towed.
Corrective Action:
While traveling on a busy interstate highway, my Tesla 3 presented four errors on the control screen: Automatic Emergency Braking disabled, Power reduced, Vehicle shutting down and Unable to drive. The left hand side of the screen flashed red and instructed me to pull over safely. The car was immediately slowing down, and as I was in heavy traffic, I was unable to pull over to the shoulder safely. I turned on my hazard lights and performed a soft reset of the car - which caused my hazard lights to turn off, all while cars were honking and whizzing around me. After the car reset, I was able to drive a short distance, with enough speed, to cross several lanes of traffic and come to a stop on the shoulder emergency lane of an exit ramp. The car is only 6 months old, with 4000 miles, but had to be towed to the Tesla service center. The problem has been diagnosed as a problem with the rear drive unit inverter and will be replaced under warranty. While I appreciate the resolution and that it will be fixed, it could have been a very serious situation and caused an accident. Thankfully, I was able to get to safety and wait to be towed.
Additional Notes:
While traveling on a busy interstate highway, my Tesla 3 presented four errors on the control screen: Automatic Emergency Braking disabled, Power reduced, Vehicle shutting down and Unable to drive. The left hand side of the screen flashed red and instructed me to pull over safely. The car was immediately slowing down, and as I was in heavy traffic, I was unable to pull over to the shoulder safely. I turned on my hazard lights and performed a soft reset of the car - which caused my hazard lights to turn off, all while cars were honking and whizzing around me. After the car reset, I was able to drive a short distance, with enough speed, to cross several lanes of traffic and come to a stop on the shoulder emergency lane of an exit ramp. The car is only 6 months old, with 4000 miles, but had to be towed to the Tesla service center. The problem has been diagnosed as a problem with the rear drive unit inverter and will be replaced under warranty. While I appreciate the resolution and that it will be fixed, it could have been a very serious situation and caused an accident. Thankfully, I was able to get to safety and wait to be towed.
Mfg Campaign: 11537656
Recall Date: Aug 10, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was driving on a rural, two-lane highway with no other cars around and with cruise control engaged. Without warning, the car decelerated suddenly and rapidly from about 60 MPH and continued to decelerate until I pressed on the accelerator pedal (at about 40 to 45 MPH) to stop the deceleration. It happened at least 5 times during a drive from Spring Grove, IL to Champaign, IL on July 7, 2023, between 10:30 AM and 2:00 PM. If there had been a car following close behind me it would have been very dangerous. I had the Basic Autopilot engaged with Traffic-Aware Cruise Control (but not Autosteer). Weather conditions were bright sunlight with a few clouds. The problem has occurred several times (at least 4 times) since then. The problem has not been reproduced or confirmed by a dealer or independent service center. I have not had the vehicle inspected by anyone. There were no warning lamps, messages, or other symptoms of the problem prior to the failures.
Corrective Action:
I was driving on a rural, two-lane highway with no other cars around and with cruise control engaged. Without warning, the car decelerated suddenly and rapidly from about 60 MPH and continued to decelerate until I pressed on the accelerator pedal (at about 40 to 45 MPH) to stop the deceleration. It happened at least 5 times during a drive from Spring Grove, IL to Champaign, IL on July 7, 2023, between 10:30 AM and 2:00 PM. If there had been a car following close behind me it would have been very dangerous. I had the Basic Autopilot engaged with Traffic-Aware Cruise Control (but not Autosteer). Weather conditions were bright sunlight with a few clouds. The problem has occurred several times (at least 4 times) since then. The problem has not been reproduced or confirmed by a dealer or independent service center. I have not had the vehicle inspected by anyone. There were no warning lamps, messages, or other symptoms of the problem prior to the failures.
Additional Notes:
I was driving on a rural, two-lane highway with no other cars around and with cruise control engaged. Without warning, the car decelerated suddenly and rapidly from about 60 MPH and continued to decelerate until I pressed on the accelerator pedal (at about 40 to 45 MPH) to stop the deceleration. It happened at least 5 times during a drive from Spring Grove, IL to Champaign, IL on July 7, 2023, between 10:30 AM and 2:00 PM. If there had been a car following close behind me it would have been very dangerous. I had the Basic Autopilot engaged with Traffic-Aware Cruise Control (but not Autosteer). Weather conditions were bright sunlight with a few clouds. The problem has occurred several times (at least 4 times) since then. The problem has not been reproduced or confirmed by a dealer or independent service center. I have not had the vehicle inspected by anyone. There were no warning lamps, messages, or other symptoms of the problem prior to the failures.
Mfg Campaign: 11537335
Recall Date: Aug 9, 2023
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