Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-004
Recall Date: Feb 14, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-16-005
Recall Date: Jun 19, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-20-006
Recall Date: Oct 25, 2021
Consumer Complaints
625 ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I decided to take my first road trip in the new Telsa Model 3. The trip was from Seattle to Portland down [XXX] which is a pretty straight and easy road. Because of this I decided to use the Autopilot feature (I purchased the FSD package) to help take the stress out of driving. (Note, this is my first Electric Vehicle AND even my first vehicle with a screen, so I stayed very aware and present the whole time driving with hands on wheel). After a while of driving I noticed the 'Arrow' icon on the maps, which indicates my car, wasn't centered on the road and was in fact about quarter to half an inch to the right of the road. I didn't think much of it as I've seen my Google maps do this before and after a little bit it readjust and fixes it. As the car was driving, it performed a SUDDEN deceleration and then put on the blinkers to turn left (which I'm on the interstate so there was no left turn). What I noticed was that because the icon on the map wasn't centered on the road, it thought I was off the side of it. When it came up to a side street, it then thought I was on the side street. Thus it rapidly slowed me down to the side street speed limit (35 mph vs the 70 on the interstate), and then thought it needed to turn left to get on to an on-ramp to get me back on the interstate highway. Luckily I was able to catch it in time, but I had to fight with the blinkers for almost a full minute to get them to turn off. After this happened again several more miles down the road, I decided to manually drive the rest of the way. Once I got to a charging station and powered the car off and on, the icon then was centered on the road again. I have noticed a few times since, that it 'gets confused' on what road I'm on and it is concerning that this has a lot of control over the car. It would be great to have a manual way to tell the map that I am currently on which road so it can then note that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I decided to take my first road trip in the new Telsa Model 3. The trip was from Seattle to Portland down [XXX] which is a pretty straight and easy road. Because of this I decided to use the Autopilot feature (I purchased the FSD package) to help take the stress out of driving. (Note, this is my first Electric Vehicle AND even my first vehicle with a screen, so I stayed very aware and present the whole time driving with hands on wheel). After a while of driving I noticed the 'Arrow' icon on the maps, which indicates my car, wasn't centered on the road and was in fact about quarter to half an inch to the right of the road. I didn't think much of it as I've seen my Google maps do this before and after a little bit it readjust and fixes it. As the car was driving, it performed a SUDDEN deceleration and then put on the blinkers to turn left (which I'm on the interstate so there was no left turn). What I noticed was that because the icon on the map wasn't centered on the road, it thought I was off the side of it. When it came up to a side street, it then thought I was on the side street. Thus it rapidly slowed me down to the side street speed limit (35 mph vs the 70 on the interstate), and then thought it needed to turn left to get on to an on-ramp to get me back on the interstate highway. Luckily I was able to catch it in time, but I had to fight with the blinkers for almost a full minute to get them to turn off. After this happened again several more miles down the road, I decided to manually drive the rest of the way. Once I got to a charging station and powered the car off and on, the icon then was centered on the road again. I have noticed a few times since, that it 'gets confused' on what road I'm on and it is concerning that this has a lot of control over the car. It would be great to have a manual way to tell the map that I am currently on which road so it can then note that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I decided to take my first road trip in the new Telsa Model 3. The trip was from Seattle to Portland down [XXX] which is a pretty straight and easy road. Because of this I decided to use the Autopilot feature (I purchased the FSD package) to help take the stress out of driving. (Note, this is my first Electric Vehicle AND even my first vehicle with a screen, so I stayed very aware and present the whole time driving with hands on wheel). After a while of driving I noticed the 'Arrow' icon on the maps, which indicates my car, wasn't centered on the road and was in fact about quarter to half an inch to the right of the road. I didn't think much of it as I've seen my Google maps do this before and after a little bit it readjust and fixes it. As the car was driving, it performed a SUDDEN deceleration and then put on the blinkers to turn left (which I'm on the interstate so there was no left turn). What I noticed was that because the icon on the map wasn't centered on the road, it thought I was off the side of it. When it came up to a side street, it then thought I was on the side street. Thus it rapidly slowed me down to the side street speed limit (35 mph vs the 70 on the interstate), and then thought it needed to turn left to get on to an on-ramp to get me back on the interstate highway. Luckily I was able to catch it in time, but I had to fight with the blinkers for almost a full minute to get them to turn off. After this happened again several more miles down the road, I decided to manually drive the rest of the way. Once I got to a charging station and powered the car off and on, the icon then was centered on the road again. I have noticed a few times since, that it 'gets confused' on what road I'm on and it is concerning that this has a lot of control over the car. It would be great to have a manual way to tell the map that I am currently on which road so it can then note that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11568777
Recall Date: Jan 30, 2024
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
On December 24th 2023, I was reversing into a parking spot with a protruding wall that was only 4 feet high, but the Tesla Model 3 reverse camera was unable to detect the wall. From the angle of the mirrors, it was difficult for me to tell there was a protruding wall, so I was relying on the reverse camera to warn me about any obstacles. However, there was no warning sound as I backed up the car, even as it collided with the protruding wall and shattered the rear roof glass. This ended up costing me almost $700 in repairs out-of-pocket to replace the rear roof glass.
Corrective Action:
On December 24th 2023, I was reversing into a parking spot with a protruding wall that was only 4 feet high, but the Tesla Model 3 reverse camera was unable to detect the wall. From the angle of the mirrors, it was difficult for me to tell there was a protruding wall, so I was relying on the reverse camera to warn me about any obstacles. However, there was no warning sound as I backed up the car, even as it collided with the protruding wall and shattered the rear roof glass. This ended up costing me almost $700 in repairs out-of-pocket to replace the rear roof glass.
Additional Notes:
On December 24th 2023, I was reversing into a parking spot with a protruding wall that was only 4 feet high, but the Tesla Model 3 reverse camera was unable to detect the wall. From the angle of the mirrors, it was difficult for me to tell there was a protruding wall, so I was relying on the reverse camera to warn me about any obstacles. However, there was no warning sound as I backed up the car, even as it collided with the protruding wall and shattered the rear roof glass. This ended up costing me almost $700 in repairs out-of-pocket to replace the rear roof glass.
Mfg Campaign: 11568538
Recall Date: Jan 29, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The Autopilot feature of my Tesla Model 3 was safe and effective prior to the update mandated by NHTSA. With the recent update, I now receive multiple warnings during my drive on a daily basis for checking my mirrors or adjusting the radio. These are loud and startling. This update was completely unnecessary and counterproductive to my safety. I'm sure some Tesla drivers drive recklessly, but it makes just as much sense to require ICE vehicle manufacturers to install hardware/software to prevent drivers from doing donuts. Please reconsider the "recall" you mandated of Tesla. It was unhelpful. Respectfully, [XXX] Palmdale, CA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The Autopilot feature of my Tesla Model 3 was safe and effective prior to the update mandated by NHTSA. With the recent update, I now receive multiple warnings during my drive on a daily basis for checking my mirrors or adjusting the radio. These are loud and startling. This update was completely unnecessary and counterproductive to my safety. I'm sure some Tesla drivers drive recklessly, but it makes just as much sense to require ICE vehicle manufacturers to install hardware/software to prevent drivers from doing donuts. Please reconsider the "recall" you mandated of Tesla. It was unhelpful. Respectfully, [XXX] Palmdale, CA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The Autopilot feature of my Tesla Model 3 was safe and effective prior to the update mandated by NHTSA. With the recent update, I now receive multiple warnings during my drive on a daily basis for checking my mirrors or adjusting the radio. These are loud and startling. This update was completely unnecessary and counterproductive to my safety. I'm sure some Tesla drivers drive recklessly, but it makes just as much sense to require ICE vehicle manufacturers to install hardware/software to prevent drivers from doing donuts. Please reconsider the "recall" you mandated of Tesla. It was unhelpful. Respectfully, [XXX] Palmdale, CA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11568651
Recall Date: Jan 29, 2024
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While driving down the highway at less than 60 mph the rear drivers side window spontaneously exploded. There was no one next to me at the time. Nothing hit the window. It exploded and most of the glass blew out of the car onto the highway. I have video of the incident but can't upload that.
Corrective Action:
While driving down the highway at less than 60 mph the rear drivers side window spontaneously exploded. There was no one next to me at the time. Nothing hit the window. It exploded and most of the glass blew out of the car onto the highway. I have video of the incident but can't upload that.
Additional Notes:
While driving down the highway at less than 60 mph the rear drivers side window spontaneously exploded. There was no one next to me at the time. Nothing hit the window. It exploded and most of the glass blew out of the car onto the highway. I have video of the incident but can't upload that.
Mfg Campaign: 11567734
Recall Date: Jan 25, 2024
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Ever since software release 2023.44.30, there has been a serious issue with automatic wipers and visibility during driving. It has been documented by drivers on the internet, however I simulated driving conditions in a car wash that has triggered auto wipers atleast a dozen times in the past. Today I recorded a 4 minute and 30 second video where there was zero activation of wipers at all with torrential rain simulated as well as soap fully covering the field of view. Since the auto wipers are tied to the autopilot and FSD system this could cause serious injury or death if not rectified.
Corrective Action:
Ever since software release 2023.44.30, there has been a serious issue with automatic wipers and visibility during driving. It has been documented by drivers on the internet, however I simulated driving conditions in a car wash that has triggered auto wipers atleast a dozen times in the past. Today I recorded a 4 minute and 30 second video where there was zero activation of wipers at all with torrential rain simulated as well as soap fully covering the field of view. Since the auto wipers are tied to the autopilot and FSD system this could cause serious injury or death if not rectified.
Additional Notes:
Ever since software release 2023.44.30, there has been a serious issue with automatic wipers and visibility during driving. It has been documented by drivers on the internet, however I simulated driving conditions in a car wash that has triggered auto wipers atleast a dozen times in the past. Today I recorded a 4 minute and 30 second video where there was zero activation of wipers at all with torrential rain simulated as well as soap fully covering the field of view. Since the auto wipers are tied to the autopilot and FSD system this could cause serious injury or death if not rectified.
Mfg Campaign: 11567124
Recall Date: Jan 22, 2024
Tesla, Inc.
Defect Description:
SEATS
Potential Consequences:
Driver seat will adjust itself while driving down the road. While the seat is moving by itself it will also roll the da window down and no way to roll it up. While all things happening the heat will also stop working.
Corrective Action:
Driver seat will adjust itself while driving down the road. While the seat is moving by itself it will also roll the da window down and no way to roll it up. While all things happening the heat will also stop working.
Additional Notes:
Driver seat will adjust itself while driving down the road. While the seat is moving by itself it will also roll the da window down and no way to roll it up. While all things happening the heat will also stop working.
Mfg Campaign: 11566722
Recall Date: Jan 20, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On Jan. 1, 2024 at around 2:19-2:20PM, the vehicle in front of me made a sudden brake causing my vehicle to trigger the Automatic Emergency Brake. My foot was on the brake pedal as well, I even floored the pedal to make my car stop right away but it continued anyway, the pedal felt so loose/soft. My car almost made a full stop but when the vehicle in front of me started moving, the car started to somehow accelerate, I was confused as to why the car was moving when my foot was firmly pushing the brake. This unexpected move caused me to rear-end the vehicle in front when they abruptly stopped for the second time. My thought is since the car in front moved, the Tesla thought the vehicle in front was no longer a threat and stopped applying the brake to make a full stop. I watched a lot of AEB videos online. 1. Automatic Emergency Brake - malfunctioned, maybe, the car log has it but I took a photo that AEB was in progress during the incident 2. My experience is similar to a car without a brake - no matter how hard I pushed the brake pedal, the car didn't stop. It's frightening because I'm out of control over the situation. 3/4. My car was already repaired but I haven't taken it to a Tesla Service Center to inspect the system - the manual brake is working though 5. There were chimes and screen notifications that an Automatic Emergency Brake was in progress. I can upload the dashcam recording if you need it.
Corrective Action:
On Jan. 1, 2024 at around 2:19-2:20PM, the vehicle in front of me made a sudden brake causing my vehicle to trigger the Automatic Emergency Brake. My foot was on the brake pedal as well, I even floored the pedal to make my car stop right away but it continued anyway, the pedal felt so loose/soft. My car almost made a full stop but when the vehicle in front of me started moving, the car started to somehow accelerate, I was confused as to why the car was moving when my foot was firmly pushing the brake. This unexpected move caused me to rear-end the vehicle in front when they abruptly stopped for the second time. My thought is since the car in front moved, the Tesla thought the vehicle in front was no longer a threat and stopped applying the brake to make a full stop. I watched a lot of AEB videos online. 1. Automatic Emergency Brake - malfunctioned, maybe, the car log has it but I took a photo that AEB was in progress during the incident 2. My experience is similar to a car without a brake - no matter how hard I pushed the brake pedal, the car didn't stop. It's frightening because I'm out of control over the situation. 3/4. My car was already repaired but I haven't taken it to a Tesla Service Center to inspect the system - the manual brake is working though 5. There were chimes and screen notifications that an Automatic Emergency Brake was in progress. I can upload the dashcam recording if you need it.
Additional Notes:
On Jan. 1, 2024 at around 2:19-2:20PM, the vehicle in front of me made a sudden brake causing my vehicle to trigger the Automatic Emergency Brake. My foot was on the brake pedal as well, I even floored the pedal to make my car stop right away but it continued anyway, the pedal felt so loose/soft. My car almost made a full stop but when the vehicle in front of me started moving, the car started to somehow accelerate, I was confused as to why the car was moving when my foot was firmly pushing the brake. This unexpected move caused me to rear-end the vehicle in front when they abruptly stopped for the second time. My thought is since the car in front moved, the Tesla thought the vehicle in front was no longer a threat and stopped applying the brake to make a full stop. I watched a lot of AEB videos online. 1. Automatic Emergency Brake - malfunctioned, maybe, the car log has it but I took a photo that AEB was in progress during the incident 2. My experience is similar to a car without a brake - no matter how hard I pushed the brake pedal, the car didn't stop. It's frightening because I'm out of control over the situation. 3/4. My car was already repaired but I haven't taken it to a Tesla Service Center to inspect the system - the manual brake is working though 5. There were chimes and screen notifications that an Automatic Emergency Brake was in progress. I can upload the dashcam recording if you need it.
Mfg Campaign: 11566085
Recall Date: Jan 17, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
I am writing to report several safety issues that I have experienced with my Tesla Model 3. These issues pose a significant risk to my safety and the safety of other road users. I kindly request that you investigate these matters thoroughly and take appropriate action to address them. 1. Steering Wheel Failure: On three separate occasions, the steering wheel of my Tesla Model 3 suddenly stopped working. Two of these incidents occurred while driving on the highway, which made it extremely difficult for me to maintain control of the vehicle. This sudden loss of steering functionality is a serious safety concern and could potentially lead to accidents and injuries. 2. False Forward Collision Warnings: The car's forward collision warning system has been providing false warnings, which has had a negative impact on my insurance premiums. Despite the fact that my insurance company is aware of the issue and acknowledges that it is a system failure, they have been automatically increasing my insurance rates on the leased vehicle. This has resulted in a significant financial burden, with my insurance premium increasing from $120 to almost $400 per month. Furthermore, I have been informed that next month, my premium will be raised to $600. I would like to emphasize that I have a clean driving record with no previous accidents or traffic violations. 3. Slow Charging Speed: Another issue I have encountered is the extremely slow charging speed of the vehicle. Despite the fact that the Tesla Model 3 is rated at 160 kW/h, it consistently charges at a maximum rate of 50 kW/h, regardless of the charging location or time. This significantly limits the usability. Took the vehicle to the Tesla service center twice. However, they said that they have been unable to replicate the steering wheel failure which would be crazy if they could replicate it every time the car is driven. and they have dismissed the slow charging speed as a normal variation and it's not. Disregarding safety!
Corrective Action:
I am writing to report several safety issues that I have experienced with my Tesla Model 3. These issues pose a significant risk to my safety and the safety of other road users. I kindly request that you investigate these matters thoroughly and take appropriate action to address them. 1. Steering Wheel Failure: On three separate occasions, the steering wheel of my Tesla Model 3 suddenly stopped working. Two of these incidents occurred while driving on the highway, which made it extremely difficult for me to maintain control of the vehicle. This sudden loss of steering functionality is a serious safety concern and could potentially lead to accidents and injuries. 2. False Forward Collision Warnings: The car's forward collision warning system has been providing false warnings, which has had a negative impact on my insurance premiums. Despite the fact that my insurance company is aware of the issue and acknowledges that it is a system failure, they have been automatically increasing my insurance rates on the leased vehicle. This has resulted in a significant financial burden, with my insurance premium increasing from $120 to almost $400 per month. Furthermore, I have been informed that next month, my premium will be raised to $600. I would like to emphasize that I have a clean driving record with no previous accidents or traffic violations. 3. Slow Charging Speed: Another issue I have encountered is the extremely slow charging speed of the vehicle. Despite the fact that the Tesla Model 3 is rated at 160 kW/h, it consistently charges at a maximum rate of 50 kW/h, regardless of the charging location or time. This significantly limits the usability. Took the vehicle to the Tesla service center twice. However, they said that they have been unable to replicate the steering wheel failure which would be crazy if they could replicate it every time the car is driven. and they have dismissed the slow charging speed as a normal variation and it's not. Disregarding safety!
Additional Notes:
I am writing to report several safety issues that I have experienced with my Tesla Model 3. These issues pose a significant risk to my safety and the safety of other road users. I kindly request that you investigate these matters thoroughly and take appropriate action to address them. 1. Steering Wheel Failure: On three separate occasions, the steering wheel of my Tesla Model 3 suddenly stopped working. Two of these incidents occurred while driving on the highway, which made it extremely difficult for me to maintain control of the vehicle. This sudden loss of steering functionality is a serious safety concern and could potentially lead to accidents and injuries. 2. False Forward Collision Warnings: The car's forward collision warning system has been providing false warnings, which has had a negative impact on my insurance premiums. Despite the fact that my insurance company is aware of the issue and acknowledges that it is a system failure, they have been automatically increasing my insurance rates on the leased vehicle. This has resulted in a significant financial burden, with my insurance premium increasing from $120 to almost $400 per month. Furthermore, I have been informed that next month, my premium will be raised to $600. I would like to emphasize that I have a clean driving record with no previous accidents or traffic violations. 3. Slow Charging Speed: Another issue I have encountered is the extremely slow charging speed of the vehicle. Despite the fact that the Tesla Model 3 is rated at 160 kW/h, it consistently charges at a maximum rate of 50 kW/h, regardless of the charging location or time. This significantly limits the usability. Took the vehicle to the Tesla service center twice. However, they said that they have been unable to replicate the steering wheel failure which would be crazy if they could replicate it every time the car is driven. and they have dismissed the slow charging speed as a normal variation and it's not. Disregarding safety!
Mfg Campaign: 11566149
Recall Date: Jan 17, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I am writing to report several safety issues that I have experienced with my Tesla Model 3. These issues pose a significant risk to my safety and the safety of other road users. I kindly request that you investigate these matters thoroughly and take appropriate action to address them. 1. Steering Wheel Failure: On three separate occasions, the steering wheel of my Tesla Model 3 suddenly stopped working. Two of these incidents occurred while driving on the highway, which made it extremely difficult for me to maintain control of the vehicle. This sudden loss of steering functionality is a serious safety concern and could potentially lead to accidents and injuries. 2. False Forward Collision Warnings: The car's forward collision warning system has been providing false warnings, which has had a negative impact on my insurance premiums. Despite the fact that my insurance company is aware of the issue and acknowledges that it is a system failure, they have been automatically increasing my insurance rates on the leased vehicle. This has resulted in a significant financial burden, with my insurance premium increasing from $120 to almost $400 per month. Furthermore, I have been informed that next month, my premium will be raised to $600. I would like to emphasize that I have a clean driving record with no previous accidents or traffic violations. 3. Slow Charging Speed: Another issue I have encountered is the extremely slow charging speed of the vehicle. Despite the fact that the Tesla Model 3 is rated at 160 kW/h, it consistently charges at a maximum rate of 50 kW/h, regardless of the charging location or time. This significantly limits the usability. Took the vehicle to the Tesla service center twice. However, they said that they have been unable to replicate the steering wheel failure which would be crazy if they could replicate it every time the car is driven. and they have dismissed the slow charging speed as a normal variation and it's not. Disregarding safety!
Corrective Action:
I am writing to report several safety issues that I have experienced with my Tesla Model 3. These issues pose a significant risk to my safety and the safety of other road users. I kindly request that you investigate these matters thoroughly and take appropriate action to address them. 1. Steering Wheel Failure: On three separate occasions, the steering wheel of my Tesla Model 3 suddenly stopped working. Two of these incidents occurred while driving on the highway, which made it extremely difficult for me to maintain control of the vehicle. This sudden loss of steering functionality is a serious safety concern and could potentially lead to accidents and injuries. 2. False Forward Collision Warnings: The car's forward collision warning system has been providing false warnings, which has had a negative impact on my insurance premiums. Despite the fact that my insurance company is aware of the issue and acknowledges that it is a system failure, they have been automatically increasing my insurance rates on the leased vehicle. This has resulted in a significant financial burden, with my insurance premium increasing from $120 to almost $400 per month. Furthermore, I have been informed that next month, my premium will be raised to $600. I would like to emphasize that I have a clean driving record with no previous accidents or traffic violations. 3. Slow Charging Speed: Another issue I have encountered is the extremely slow charging speed of the vehicle. Despite the fact that the Tesla Model 3 is rated at 160 kW/h, it consistently charges at a maximum rate of 50 kW/h, regardless of the charging location or time. This significantly limits the usability. Took the vehicle to the Tesla service center twice. However, they said that they have been unable to replicate the steering wheel failure which would be crazy if they could replicate it every time the car is driven. and they have dismissed the slow charging speed as a normal variation and it's not. Disregarding safety!
Additional Notes:
I am writing to report several safety issues that I have experienced with my Tesla Model 3. These issues pose a significant risk to my safety and the safety of other road users. I kindly request that you investigate these matters thoroughly and take appropriate action to address them. 1. Steering Wheel Failure: On three separate occasions, the steering wheel of my Tesla Model 3 suddenly stopped working. Two of these incidents occurred while driving on the highway, which made it extremely difficult for me to maintain control of the vehicle. This sudden loss of steering functionality is a serious safety concern and could potentially lead to accidents and injuries. 2. False Forward Collision Warnings: The car's forward collision warning system has been providing false warnings, which has had a negative impact on my insurance premiums. Despite the fact that my insurance company is aware of the issue and acknowledges that it is a system failure, they have been automatically increasing my insurance rates on the leased vehicle. This has resulted in a significant financial burden, with my insurance premium increasing from $120 to almost $400 per month. Furthermore, I have been informed that next month, my premium will be raised to $600. I would like to emphasize that I have a clean driving record with no previous accidents or traffic violations. 3. Slow Charging Speed: Another issue I have encountered is the extremely slow charging speed of the vehicle. Despite the fact that the Tesla Model 3 is rated at 160 kW/h, it consistently charges at a maximum rate of 50 kW/h, regardless of the charging location or time. This significantly limits the usability. Took the vehicle to the Tesla service center twice. However, they said that they have been unable to replicate the steering wheel failure which would be crazy if they could replicate it every time the car is driven. and they have dismissed the slow charging speed as a normal variation and it's not. Disregarding safety!
Mfg Campaign: 11566149
Recall Date: Jan 17, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I am writing to report several safety issues that I have experienced with my Tesla Model 3. These issues pose a significant risk to my safety and the safety of other road users. I kindly request that you investigate these matters thoroughly and take appropriate action to address them. 1. Steering Wheel Failure: On three separate occasions, the steering wheel of my Tesla Model 3 suddenly stopped working. Two of these incidents occurred while driving on the highway, which made it extremely difficult for me to maintain control of the vehicle. This sudden loss of steering functionality is a serious safety concern and could potentially lead to accidents and injuries. 2. False Forward Collision Warnings: The car's forward collision warning system has been providing false warnings, which has had a negative impact on my insurance premiums. Despite the fact that my insurance company is aware of the issue and acknowledges that it is a system failure, they have been automatically increasing my insurance rates on the leased vehicle. This has resulted in a significant financial burden, with my insurance premium increasing from $120 to almost $400 per month. Furthermore, I have been informed that next month, my premium will be raised to $600. I would like to emphasize that I have a clean driving record with no previous accidents or traffic violations. 3. Slow Charging Speed: Another issue I have encountered is the extremely slow charging speed of the vehicle. Despite the fact that the Tesla Model 3 is rated at 160 kW/h, it consistently charges at a maximum rate of 50 kW/h, regardless of the charging location or time. This significantly limits the usability. Took the vehicle to the Tesla service center twice. However, they said that they have been unable to replicate the steering wheel failure which would be crazy if they could replicate it every time the car is driven. and they have dismissed the slow charging speed as a normal variation and it's not. Disregarding safety!
Corrective Action:
I am writing to report several safety issues that I have experienced with my Tesla Model 3. These issues pose a significant risk to my safety and the safety of other road users. I kindly request that you investigate these matters thoroughly and take appropriate action to address them. 1. Steering Wheel Failure: On three separate occasions, the steering wheel of my Tesla Model 3 suddenly stopped working. Two of these incidents occurred while driving on the highway, which made it extremely difficult for me to maintain control of the vehicle. This sudden loss of steering functionality is a serious safety concern and could potentially lead to accidents and injuries. 2. False Forward Collision Warnings: The car's forward collision warning system has been providing false warnings, which has had a negative impact on my insurance premiums. Despite the fact that my insurance company is aware of the issue and acknowledges that it is a system failure, they have been automatically increasing my insurance rates on the leased vehicle. This has resulted in a significant financial burden, with my insurance premium increasing from $120 to almost $400 per month. Furthermore, I have been informed that next month, my premium will be raised to $600. I would like to emphasize that I have a clean driving record with no previous accidents or traffic violations. 3. Slow Charging Speed: Another issue I have encountered is the extremely slow charging speed of the vehicle. Despite the fact that the Tesla Model 3 is rated at 160 kW/h, it consistently charges at a maximum rate of 50 kW/h, regardless of the charging location or time. This significantly limits the usability. Took the vehicle to the Tesla service center twice. However, they said that they have been unable to replicate the steering wheel failure which would be crazy if they could replicate it every time the car is driven. and they have dismissed the slow charging speed as a normal variation and it's not. Disregarding safety!
Additional Notes:
I am writing to report several safety issues that I have experienced with my Tesla Model 3. These issues pose a significant risk to my safety and the safety of other road users. I kindly request that you investigate these matters thoroughly and take appropriate action to address them. 1. Steering Wheel Failure: On three separate occasions, the steering wheel of my Tesla Model 3 suddenly stopped working. Two of these incidents occurred while driving on the highway, which made it extremely difficult for me to maintain control of the vehicle. This sudden loss of steering functionality is a serious safety concern and could potentially lead to accidents and injuries. 2. False Forward Collision Warnings: The car's forward collision warning system has been providing false warnings, which has had a negative impact on my insurance premiums. Despite the fact that my insurance company is aware of the issue and acknowledges that it is a system failure, they have been automatically increasing my insurance rates on the leased vehicle. This has resulted in a significant financial burden, with my insurance premium increasing from $120 to almost $400 per month. Furthermore, I have been informed that next month, my premium will be raised to $600. I would like to emphasize that I have a clean driving record with no previous accidents or traffic violations. 3. Slow Charging Speed: Another issue I have encountered is the extremely slow charging speed of the vehicle. Despite the fact that the Tesla Model 3 is rated at 160 kW/h, it consistently charges at a maximum rate of 50 kW/h, regardless of the charging location or time. This significantly limits the usability. Took the vehicle to the Tesla service center twice. However, they said that they have been unable to replicate the steering wheel failure which would be crazy if they could replicate it every time the car is driven. and they have dismissed the slow charging speed as a normal variation and it's not. Disregarding safety!
Mfg Campaign: 11566149
Recall Date: Jan 17, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car windshield cracked when the defrost run after snow fall. Car was parked in the driveway.
Corrective Action:
Car windshield cracked when the defrost run after snow fall. Car was parked in the driveway.
Additional Notes:
Car windshield cracked when the defrost run after snow fall. Car was parked in the driveway.
Mfg Campaign: 11566155
Recall Date: Jan 17, 2024
Tesla, Inc.
Defect Description:
SEATS
Potential Consequences:
When involved in a rear-end collision the drivers seat malfunctioned. It went into a laid down position and twisted causing a back injury.
Corrective Action:
When involved in a rear-end collision the drivers seat malfunctioned. It went into a laid down position and twisted causing a back injury.
Additional Notes:
When involved in a rear-end collision the drivers seat malfunctioned. It went into a laid down position and twisted causing a back injury.
Mfg Campaign: 11565545
Recall Date: Jan 15, 2024
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving my daughter to school on the freeway when we heard a loud bang toward the back of the vehicle and the vehicle alarms started going off. It said the car was powering down and would not restart. The car immediately reduced speed from 65 to 35 mph and I had to maneuver across 4 lanes of rush hour traffic to safely park on the side of the freeway. Thankfully this did not cause a collision but we were lucky. Even though the car was charged at 55% within 10 minutes the car was completely dead and powered off. I was able to take a picture of some of the error messages on the screen quickly before it died. VCFRONT a191 Electrical system power reduced vehicle shutting down, VCFRONT 192 Electrical System is unable to support all features switching off features to conserve energy, BMSa 059 Vehicle May not restart, BMS a170 acceleration and top speed reduced, HVP w028 Vehicle May not restart. There was no visible damage to the outside or undercarriage of the car. At the dealership when I had the car towed there I was specifically asked if I had washed the car or gotten it wet, which I had not. It has been a week and I have not had a response from Tesla as to the cause of this terrifying event. I have only been told that it has been escalated to the “higher ups” and they are still diagnosing the problem and will not tell me what defect they have found in the car or any date as to when they might have answers. The life and safety of myself and my child were put in danger due to this total shut down of my car on the freeway. Thankfully I was able to safely navigate to the side of the freeway at reduced speed but I do not want this to happen to anyone else. I hope I can get some answers to prevent this from happening in any other 2023 Model 3 .
Corrective Action:
I was driving my daughter to school on the freeway when we heard a loud bang toward the back of the vehicle and the vehicle alarms started going off. It said the car was powering down and would not restart. The car immediately reduced speed from 65 to 35 mph and I had to maneuver across 4 lanes of rush hour traffic to safely park on the side of the freeway. Thankfully this did not cause a collision but we were lucky. Even though the car was charged at 55% within 10 minutes the car was completely dead and powered off. I was able to take a picture of some of the error messages on the screen quickly before it died. VCFRONT a191 Electrical system power reduced vehicle shutting down, VCFRONT 192 Electrical System is unable to support all features switching off features to conserve energy, BMSa 059 Vehicle May not restart, BMS a170 acceleration and top speed reduced, HVP w028 Vehicle May not restart. There was no visible damage to the outside or undercarriage of the car. At the dealership when I had the car towed there I was specifically asked if I had washed the car or gotten it wet, which I had not. It has been a week and I have not had a response from Tesla as to the cause of this terrifying event. I have only been told that it has been escalated to the “higher ups” and they are still diagnosing the problem and will not tell me what defect they have found in the car or any date as to when they might have answers. The life and safety of myself and my child were put in danger due to this total shut down of my car on the freeway. Thankfully I was able to safely navigate to the side of the freeway at reduced speed but I do not want this to happen to anyone else. I hope I can get some answers to prevent this from happening in any other 2023 Model 3 .
Additional Notes:
I was driving my daughter to school on the freeway when we heard a loud bang toward the back of the vehicle and the vehicle alarms started going off. It said the car was powering down and would not restart. The car immediately reduced speed from 65 to 35 mph and I had to maneuver across 4 lanes of rush hour traffic to safely park on the side of the freeway. Thankfully this did not cause a collision but we were lucky. Even though the car was charged at 55% within 10 minutes the car was completely dead and powered off. I was able to take a picture of some of the error messages on the screen quickly before it died. VCFRONT a191 Electrical system power reduced vehicle shutting down, VCFRONT 192 Electrical System is unable to support all features switching off features to conserve energy, BMSa 059 Vehicle May not restart, BMS a170 acceleration and top speed reduced, HVP w028 Vehicle May not restart. There was no visible damage to the outside or undercarriage of the car. At the dealership when I had the car towed there I was specifically asked if I had washed the car or gotten it wet, which I had not. It has been a week and I have not had a response from Tesla as to the cause of this terrifying event. I have only been told that it has been escalated to the “higher ups” and they are still diagnosing the problem and will not tell me what defect they have found in the car or any date as to when they might have answers. The life and safety of myself and my child were put in danger due to this total shut down of my car on the freeway. Thankfully I was able to safely navigate to the side of the freeway at reduced speed but I do not want this to happen to anyone else. I hope I can get some answers to prevent this from happening in any other 2023 Model 3 .
Mfg Campaign: 11565611
Recall Date: Jan 15, 2024
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving my daughter to school on the freeway when we heard a loud bang toward the back of the vehicle and the vehicle alarms started going off. It said the car was powering down and would not restart. The car immediately reduced speed from 65 to 35 mph and I had to maneuver across 4 lanes of rush hour traffic to safely park on the side of the freeway. Thankfully this did not cause a collision but we were lucky. Even though the car was charged at 55% within 10 minutes the car was completely dead and powered off. I was able to take a picture of some of the error messages on the screen quickly before it died. VCFRONT a191 Electrical system power reduced vehicle shutting down, VCFRONT 192 Electrical System is unable to support all features switching off features to conserve energy, BMSa 059 Vehicle May not restart, BMS a170 acceleration and top speed reduced, HVP w028 Vehicle May not restart. There was no visible damage to the outside or undercarriage of the car. At the dealership when I had the car towed there I was specifically asked if I had washed the car or gotten it wet, which I had not. It has been a week and I have not had a response from Tesla as to the cause of this terrifying event. I have only been told that it has been escalated to the “higher ups” and they are still diagnosing the problem and will not tell me what defect they have found in the car or any date as to when they might have answers. The life and safety of myself and my child were put in danger due to this total shut down of my car on the freeway. Thankfully I was able to safely navigate to the side of the freeway at reduced speed but I do not want this to happen to anyone else. I hope I can get some answers to prevent this from happening in any other 2023 Model 3 .
Corrective Action:
I was driving my daughter to school on the freeway when we heard a loud bang toward the back of the vehicle and the vehicle alarms started going off. It said the car was powering down and would not restart. The car immediately reduced speed from 65 to 35 mph and I had to maneuver across 4 lanes of rush hour traffic to safely park on the side of the freeway. Thankfully this did not cause a collision but we were lucky. Even though the car was charged at 55% within 10 minutes the car was completely dead and powered off. I was able to take a picture of some of the error messages on the screen quickly before it died. VCFRONT a191 Electrical system power reduced vehicle shutting down, VCFRONT 192 Electrical System is unable to support all features switching off features to conserve energy, BMSa 059 Vehicle May not restart, BMS a170 acceleration and top speed reduced, HVP w028 Vehicle May not restart. There was no visible damage to the outside or undercarriage of the car. At the dealership when I had the car towed there I was specifically asked if I had washed the car or gotten it wet, which I had not. It has been a week and I have not had a response from Tesla as to the cause of this terrifying event. I have only been told that it has been escalated to the “higher ups” and they are still diagnosing the problem and will not tell me what defect they have found in the car or any date as to when they might have answers. The life and safety of myself and my child were put in danger due to this total shut down of my car on the freeway. Thankfully I was able to safely navigate to the side of the freeway at reduced speed but I do not want this to happen to anyone else. I hope I can get some answers to prevent this from happening in any other 2023 Model 3 .
Additional Notes:
I was driving my daughter to school on the freeway when we heard a loud bang toward the back of the vehicle and the vehicle alarms started going off. It said the car was powering down and would not restart. The car immediately reduced speed from 65 to 35 mph and I had to maneuver across 4 lanes of rush hour traffic to safely park on the side of the freeway. Thankfully this did not cause a collision but we were lucky. Even though the car was charged at 55% within 10 minutes the car was completely dead and powered off. I was able to take a picture of some of the error messages on the screen quickly before it died. VCFRONT a191 Electrical system power reduced vehicle shutting down, VCFRONT 192 Electrical System is unable to support all features switching off features to conserve energy, BMSa 059 Vehicle May not restart, BMS a170 acceleration and top speed reduced, HVP w028 Vehicle May not restart. There was no visible damage to the outside or undercarriage of the car. At the dealership when I had the car towed there I was specifically asked if I had washed the car or gotten it wet, which I had not. It has been a week and I have not had a response from Tesla as to the cause of this terrifying event. I have only been told that it has been escalated to the “higher ups” and they are still diagnosing the problem and will not tell me what defect they have found in the car or any date as to when they might have answers. The life and safety of myself and my child were put in danger due to this total shut down of my car on the freeway. Thankfully I was able to safely navigate to the side of the freeway at reduced speed but I do not want this to happen to anyone else. I hope I can get some answers to prevent this from happening in any other 2023 Model 3 .
Mfg Campaign: 11565611
Recall Date: Jan 15, 2024
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving my daughter to school on the freeway when we heard a loud bang toward the back of the vehicle and the vehicle alarms started going off. It said the car was powering down and would not restart. The car immediately reduced speed from 65 to 35 mph and I had to maneuver across 4 lanes of rush hour traffic to safely park on the side of the freeway. Thankfully this did not cause a collision but we were lucky. Even though the car was charged at 55% within 10 minutes the car was completely dead and powered off. I was able to take a picture of some of the error messages on the screen quickly before it died. VCFRONT a191 Electrical system power reduced vehicle shutting down, VCFRONT 192 Electrical System is unable to support all features switching off features to conserve energy, BMSa 059 Vehicle May not restart, BMS a170 acceleration and top speed reduced, HVP w028 Vehicle May not restart. There was no visible damage to the outside or undercarriage of the car. At the dealership when I had the car towed there I was specifically asked if I had washed the car or gotten it wet, which I had not. It has been a week and I have not had a response from Tesla as to the cause of this terrifying event. I have only been told that it has been escalated to the “higher ups” and they are still diagnosing the problem and will not tell me what defect they have found in the car or any date as to when they might have answers. The life and safety of myself and my child were put in danger due to this total shut down of my car on the freeway. Thankfully I was able to safely navigate to the side of the freeway at reduced speed but I do not want this to happen to anyone else. I hope I can get some answers to prevent this from happening in any other 2023 Model 3 .
Corrective Action:
I was driving my daughter to school on the freeway when we heard a loud bang toward the back of the vehicle and the vehicle alarms started going off. It said the car was powering down and would not restart. The car immediately reduced speed from 65 to 35 mph and I had to maneuver across 4 lanes of rush hour traffic to safely park on the side of the freeway. Thankfully this did not cause a collision but we were lucky. Even though the car was charged at 55% within 10 minutes the car was completely dead and powered off. I was able to take a picture of some of the error messages on the screen quickly before it died. VCFRONT a191 Electrical system power reduced vehicle shutting down, VCFRONT 192 Electrical System is unable to support all features switching off features to conserve energy, BMSa 059 Vehicle May not restart, BMS a170 acceleration and top speed reduced, HVP w028 Vehicle May not restart. There was no visible damage to the outside or undercarriage of the car. At the dealership when I had the car towed there I was specifically asked if I had washed the car or gotten it wet, which I had not. It has been a week and I have not had a response from Tesla as to the cause of this terrifying event. I have only been told that it has been escalated to the “higher ups” and they are still diagnosing the problem and will not tell me what defect they have found in the car or any date as to when they might have answers. The life and safety of myself and my child were put in danger due to this total shut down of my car on the freeway. Thankfully I was able to safely navigate to the side of the freeway at reduced speed but I do not want this to happen to anyone else. I hope I can get some answers to prevent this from happening in any other 2023 Model 3 .
Additional Notes:
I was driving my daughter to school on the freeway when we heard a loud bang toward the back of the vehicle and the vehicle alarms started going off. It said the car was powering down and would not restart. The car immediately reduced speed from 65 to 35 mph and I had to maneuver across 4 lanes of rush hour traffic to safely park on the side of the freeway. Thankfully this did not cause a collision but we were lucky. Even though the car was charged at 55% within 10 minutes the car was completely dead and powered off. I was able to take a picture of some of the error messages on the screen quickly before it died. VCFRONT a191 Electrical system power reduced vehicle shutting down, VCFRONT 192 Electrical System is unable to support all features switching off features to conserve energy, BMSa 059 Vehicle May not restart, BMS a170 acceleration and top speed reduced, HVP w028 Vehicle May not restart. There was no visible damage to the outside or undercarriage of the car. At the dealership when I had the car towed there I was specifically asked if I had washed the car or gotten it wet, which I had not. It has been a week and I have not had a response from Tesla as to the cause of this terrifying event. I have only been told that it has been escalated to the “higher ups” and they are still diagnosing the problem and will not tell me what defect they have found in the car or any date as to when they might have answers. The life and safety of myself and my child were put in danger due to this total shut down of my car on the freeway. Thankfully I was able to safely navigate to the side of the freeway at reduced speed but I do not want this to happen to anyone else. I hope I can get some answers to prevent this from happening in any other 2023 Model 3 .
Mfg Campaign: 11565611
Recall Date: Jan 15, 2024
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2023 Tesla Model 3. The contact stated that while driving at unknown speeds and making a turn, the vehicle suddenly accelerated unintendedly. Then the vehicle resumed driving normally. While her husband was driving at unknown speeds and approaching a stop, he crashed into an unknown Tesla. There were no reported injuries. A police report was not filed. There was no fire or air bag deployment. The vehicle was taken to a collision center. There were no warning lights illuminated. The contact called the local dealer, where an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,048.
Corrective Action:
The contact owns a 2023 Tesla Model 3. The contact stated that while driving at unknown speeds and making a turn, the vehicle suddenly accelerated unintendedly. Then the vehicle resumed driving normally. While her husband was driving at unknown speeds and approaching a stop, he crashed into an unknown Tesla. There were no reported injuries. A police report was not filed. There was no fire or air bag deployment. The vehicle was taken to a collision center. There were no warning lights illuminated. The contact called the local dealer, where an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,048.
Additional Notes:
The contact owns a 2023 Tesla Model 3. The contact stated that while driving at unknown speeds and making a turn, the vehicle suddenly accelerated unintendedly. Then the vehicle resumed driving normally. While her husband was driving at unknown speeds and approaching a stop, he crashed into an unknown Tesla. There were no reported injuries. A police report was not filed. There was no fire or air bag deployment. The vehicle was taken to a collision center. There were no warning lights illuminated. The contact called the local dealer, where an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,048.
Mfg Campaign: 11564833
Recall Date: Jan 11, 2024
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Once the main battery dies the 12 volt dies within 15 minutes. I ran out of charge on a dark highway. Put on my flashers and within 15 minutes the 12 volt died and so did my emergency flashers. Reason being is Tesla uses the 12 volt for the main battery temperature mgmt which draws a lot of power. So in turn once your main battery dies your emergency flashers only have 10-15 minutes of use This is very dangerous especially being disabled on the side of the road
Corrective Action:
Once the main battery dies the 12 volt dies within 15 minutes. I ran out of charge on a dark highway. Put on my flashers and within 15 minutes the 12 volt died and so did my emergency flashers. Reason being is Tesla uses the 12 volt for the main battery temperature mgmt which draws a lot of power. So in turn once your main battery dies your emergency flashers only have 10-15 minutes of use This is very dangerous especially being disabled on the side of the road
Additional Notes:
Once the main battery dies the 12 volt dies within 15 minutes. I ran out of charge on a dark highway. Put on my flashers and within 15 minutes the 12 volt died and so did my emergency flashers. Reason being is Tesla uses the 12 volt for the main battery temperature mgmt which draws a lot of power. So in turn once your main battery dies your emergency flashers only have 10-15 minutes of use This is very dangerous especially being disabled on the side of the road
Mfg Campaign: 11564763
Recall Date: Jan 10, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Repeated "phantom braking". With cruise control engaged and zero traffic in front of the vehicle, false readings on the collision detection system will cause strong, sudden, and unpredictable braking. Highly unsafe particularly in conditions where there is traffic behind the vehicle. In my first 900 miles of driving the vehicle there have been 20-25 of such incidents. When triggered, breaking force is strong and deceleration is sudden.
Corrective Action:
Repeated "phantom braking". With cruise control engaged and zero traffic in front of the vehicle, false readings on the collision detection system will cause strong, sudden, and unpredictable braking. Highly unsafe particularly in conditions where there is traffic behind the vehicle. In my first 900 miles of driving the vehicle there have been 20-25 of such incidents. When triggered, breaking force is strong and deceleration is sudden.
Additional Notes:
Repeated "phantom braking". With cruise control engaged and zero traffic in front of the vehicle, false readings on the collision detection system will cause strong, sudden, and unpredictable braking. Highly unsafe particularly in conditions where there is traffic behind the vehicle. In my first 900 miles of driving the vehicle there have been 20-25 of such incidents. When triggered, breaking force is strong and deceleration is sudden.
Mfg Campaign: 11564335
Recall Date: Jan 9, 2024
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The Occupant Classification System (OCS) in the passenger front seat has displayed an error multiple times and airbag turns on even when a toddler sits in seat. I’ve taken it to Tesla twice going a third time this week and have owned the car for three months.
Corrective Action:
The Occupant Classification System (OCS) in the passenger front seat has displayed an error multiple times and airbag turns on even when a toddler sits in seat. I’ve taken it to Tesla twice going a third time this week and have owned the car for three months.
Additional Notes:
The Occupant Classification System (OCS) in the passenger front seat has displayed an error multiple times and airbag turns on even when a toddler sits in seat. I’ve taken it to Tesla twice going a third time this week and have owned the car for three months.
Mfg Campaign: 11564205
Recall Date: Jan 8, 2024
Tesla, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Potential Consequences:
The Occupant Classification System (OCS) in the passenger front seat has displayed an error multiple times and airbag turns on even when a toddler sits in seat. I’ve taken it to Tesla twice going a third time this week and have owned the car for three months.
Corrective Action:
The Occupant Classification System (OCS) in the passenger front seat has displayed an error multiple times and airbag turns on even when a toddler sits in seat. I’ve taken it to Tesla twice going a third time this week and have owned the car for three months.
Additional Notes:
The Occupant Classification System (OCS) in the passenger front seat has displayed an error multiple times and airbag turns on even when a toddler sits in seat. I’ve taken it to Tesla twice going a third time this week and have owned the car for three months.
Mfg Campaign: 11564205
Recall Date: Jan 8, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025