Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Last night I plugged in the car (2022 Tesla Model 3 Long Range) as I normally do and, via the Tesla app, scheduled the car cabin to be heated and the battery to be pre-conditioned by a specified time. When I entered the car at that time, the cabin had not heated up - the message on the display screen stated that the cabin heater was not functioning properly and that I should seek service. The temperature here in northern Wisconsin at the time of this incident was -13 F. Since I had planned to take a long trip across Michigan's Upper Peninsula this morning where there are few charging opportunities, and since I cannot assume that the battery pre-conditioned (which extends the range of the vehicle), if I had not aborted my trip I feel I could have been in a life-threatening situation due to extreme cold.
Corrective Action:
Last night I plugged in the car (2022 Tesla Model 3 Long Range) as I normally do and, via the Tesla app, scheduled the car cabin to be heated and the battery to be pre-conditioned by a specified time. When I entered the car at that time, the cabin had not heated up - the message on the display screen stated that the cabin heater was not functioning properly and that I should seek service. The temperature here in northern Wisconsin at the time of this incident was -13 F. Since I had planned to take a long trip across Michigan's Upper Peninsula this morning where there are few charging opportunities, and since I cannot assume that the battery pre-conditioned (which extends the range of the vehicle), if I had not aborted my trip I feel I could have been in a life-threatening situation due to extreme cold.
Additional Notes:
Last night I plugged in the car (2022 Tesla Model 3 Long Range) as I normally do and, via the Tesla app, scheduled the car cabin to be heated and the battery to be pre-conditioned by a specified time. When I entered the car at that time, the cabin had not heated up - the message on the display screen stated that the cabin heater was not functioning properly and that I should seek service. The temperature here in northern Wisconsin at the time of this incident was -13 F. Since I had planned to take a long trip across Michigan's Upper Peninsula this morning where there are few charging opportunities, and since I cannot assume that the battery pre-conditioned (which extends the range of the vehicle), if I had not aborted my trip I feel I could have been in a life-threatening situation due to extreme cold.
Mfg Campaign: 11448347
Recall Date: Jan 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I took delivery of my Tesla Model 3 in mid December and have have driven approximately 2,000 miles, almost all highway commute miles. I have had horrible experiences with the Autopilot cruise control slamming on the brakes for no apparent reason. Nothing in front of the vehicle, sometimes nothing around the vehicle at all. Behavior is sometimes a quick deceleration of 10 mph or so; however, in some cases FULL brake is applied, coupled with an audible collision warming. Again, these things are happening with NOTHING present in front of my vehicle, and sometimes with nothing around me at all. During my daily commutes, I experience, on average, 5 to 10 instances of this unsafe slowing/stopping procedure. In one instance, the vehicle decelerated from 64mph down to 37mph, for no reason, with a line of other vehicles following me. We narrowly avoided a multi-vehicle collision, caused by a completely unnecessary braking application. Needless to say, as the line of cars passed me, each of the other drivers were very unhappy with me, probably assuming I had “brake checked” them, considering there was no one in front of me and no reason to quickly decelerate from 64mph to 37mph. Had they been following closer or not paying attention we surely would have all be involved in a collision. I reported the issue to Tesla and was told “the vehicle detected a ghost object…This is currently a normal characteristic of autopilot…” There is no other “normal” cruise control feature on the vehicle, it’s either use Autopilot and risk being involved in a collision, or drive the vehicle myself (which defeats the purpose of purchasing the vehicle for commute reasons). Very unhappy that Tesla did not offer to even look into my issue, considering it’s not an occasional problem, it occurs several times per commute trip,
Corrective Action:
I took delivery of my Tesla Model 3 in mid December and have have driven approximately 2,000 miles, almost all highway commute miles. I have had horrible experiences with the Autopilot cruise control slamming on the brakes for no apparent reason. Nothing in front of the vehicle, sometimes nothing around the vehicle at all. Behavior is sometimes a quick deceleration of 10 mph or so; however, in some cases FULL brake is applied, coupled with an audible collision warming. Again, these things are happening with NOTHING present in front of my vehicle, and sometimes with nothing around me at all. During my daily commutes, I experience, on average, 5 to 10 instances of this unsafe slowing/stopping procedure. In one instance, the vehicle decelerated from 64mph down to 37mph, for no reason, with a line of other vehicles following me. We narrowly avoided a multi-vehicle collision, caused by a completely unnecessary braking application. Needless to say, as the line of cars passed me, each of the other drivers were very unhappy with me, probably assuming I had “brake checked” them, considering there was no one in front of me and no reason to quickly decelerate from 64mph to 37mph. Had they been following closer or not paying attention we surely would have all be involved in a collision. I reported the issue to Tesla and was told “the vehicle detected a ghost object…This is currently a normal characteristic of autopilot…” There is no other “normal” cruise control feature on the vehicle, it’s either use Autopilot and risk being involved in a collision, or drive the vehicle myself (which defeats the purpose of purchasing the vehicle for commute reasons). Very unhappy that Tesla did not offer to even look into my issue, considering it’s not an occasional problem, it occurs several times per commute trip,
Additional Notes:
I took delivery of my Tesla Model 3 in mid December and have have driven approximately 2,000 miles, almost all highway commute miles. I have had horrible experiences with the Autopilot cruise control slamming on the brakes for no apparent reason. Nothing in front of the vehicle, sometimes nothing around the vehicle at all. Behavior is sometimes a quick deceleration of 10 mph or so; however, in some cases FULL brake is applied, coupled with an audible collision warming. Again, these things are happening with NOTHING present in front of my vehicle, and sometimes with nothing around me at all. During my daily commutes, I experience, on average, 5 to 10 instances of this unsafe slowing/stopping procedure. In one instance, the vehicle decelerated from 64mph down to 37mph, for no reason, with a line of other vehicles following me. We narrowly avoided a multi-vehicle collision, caused by a completely unnecessary braking application. Needless to say, as the line of cars passed me, each of the other drivers were very unhappy with me, probably assuming I had “brake checked” them, considering there was no one in front of me and no reason to quickly decelerate from 64mph to 37mph. Had they been following closer or not paying attention we surely would have all be involved in a collision. I reported the issue to Tesla and was told “the vehicle detected a ghost object…This is currently a normal characteristic of autopilot…” There is no other “normal” cruise control feature on the vehicle, it’s either use Autopilot and risk being involved in a collision, or drive the vehicle myself (which defeats the purpose of purchasing the vehicle for commute reasons). Very unhappy that Tesla did not offer to even look into my issue, considering it’s not an occasional problem, it occurs several times per commute trip,
Mfg Campaign: 11447934
Recall Date: Jan 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I took delivery of my Tesla Model 3 in mid December and have have driven approximately 2,000 miles, almost all highway commute miles. I have had horrible experiences with the Autopilot cruise control slamming on the brakes for no apparent reason. Nothing in front of the vehicle, sometimes nothing around the vehicle at all. Behavior is sometimes a quick deceleration of 10 mph or so; however, in some cases FULL brake is applied, coupled with an audible collision warming. Again, these things are happening with NOTHING present in front of my vehicle, and sometimes with nothing around me at all. During my daily commutes, I experience, on average, 5 to 10 instances of this unsafe slowing/stopping procedure. In one instance, the vehicle decelerated from 64mph down to 37mph, for no reason, with a line of other vehicles following me. We narrowly avoided a multi-vehicle collision, caused by a completely unnecessary braking application. Needless to say, as the line of cars passed me, each of the other drivers were very unhappy with me, probably assuming I had “brake checked” them, considering there was no one in front of me and no reason to quickly decelerate from 64mph to 37mph. Had they been following closer or not paying attention we surely would have all be involved in a collision. I reported the issue to Tesla and was told “the vehicle detected a ghost object…This is currently a normal characteristic of autopilot…” There is no other “normal” cruise control feature on the vehicle, it’s either use Autopilot and risk being involved in a collision, or drive the vehicle myself (which defeats the purpose of purchasing the vehicle for commute reasons). Very unhappy that Tesla did not offer to even look into my issue, considering it’s not an occasional problem, it occurs several times per commute trip,
Corrective Action:
I took delivery of my Tesla Model 3 in mid December and have have driven approximately 2,000 miles, almost all highway commute miles. I have had horrible experiences with the Autopilot cruise control slamming on the brakes for no apparent reason. Nothing in front of the vehicle, sometimes nothing around the vehicle at all. Behavior is sometimes a quick deceleration of 10 mph or so; however, in some cases FULL brake is applied, coupled with an audible collision warming. Again, these things are happening with NOTHING present in front of my vehicle, and sometimes with nothing around me at all. During my daily commutes, I experience, on average, 5 to 10 instances of this unsafe slowing/stopping procedure. In one instance, the vehicle decelerated from 64mph down to 37mph, for no reason, with a line of other vehicles following me. We narrowly avoided a multi-vehicle collision, caused by a completely unnecessary braking application. Needless to say, as the line of cars passed me, each of the other drivers were very unhappy with me, probably assuming I had “brake checked” them, considering there was no one in front of me and no reason to quickly decelerate from 64mph to 37mph. Had they been following closer or not paying attention we surely would have all be involved in a collision. I reported the issue to Tesla and was told “the vehicle detected a ghost object…This is currently a normal characteristic of autopilot…” There is no other “normal” cruise control feature on the vehicle, it’s either use Autopilot and risk being involved in a collision, or drive the vehicle myself (which defeats the purpose of purchasing the vehicle for commute reasons). Very unhappy that Tesla did not offer to even look into my issue, considering it’s not an occasional problem, it occurs several times per commute trip,
Additional Notes:
I took delivery of my Tesla Model 3 in mid December and have have driven approximately 2,000 miles, almost all highway commute miles. I have had horrible experiences with the Autopilot cruise control slamming on the brakes for no apparent reason. Nothing in front of the vehicle, sometimes nothing around the vehicle at all. Behavior is sometimes a quick deceleration of 10 mph or so; however, in some cases FULL brake is applied, coupled with an audible collision warming. Again, these things are happening with NOTHING present in front of my vehicle, and sometimes with nothing around me at all. During my daily commutes, I experience, on average, 5 to 10 instances of this unsafe slowing/stopping procedure. In one instance, the vehicle decelerated from 64mph down to 37mph, for no reason, with a line of other vehicles following me. We narrowly avoided a multi-vehicle collision, caused by a completely unnecessary braking application. Needless to say, as the line of cars passed me, each of the other drivers were very unhappy with me, probably assuming I had “brake checked” them, considering there was no one in front of me and no reason to quickly decelerate from 64mph to 37mph. Had they been following closer or not paying attention we surely would have all be involved in a collision. I reported the issue to Tesla and was told “the vehicle detected a ghost object…This is currently a normal characteristic of autopilot…” There is no other “normal” cruise control feature on the vehicle, it’s either use Autopilot and risk being involved in a collision, or drive the vehicle myself (which defeats the purpose of purchasing the vehicle for commute reasons). Very unhappy that Tesla did not offer to even look into my issue, considering it’s not an occasional problem, it occurs several times per commute trip,
Mfg Campaign: 11447934
Recall Date: Jan 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I took delivery of my Tesla Model 3 in mid December and have have driven approximately 2,000 miles, almost all highway commute miles. I have had horrible experiences with the Autopilot cruise control slamming on the brakes for no apparent reason. Nothing in front of the vehicle, sometimes nothing around the vehicle at all. Behavior is sometimes a quick deceleration of 10 mph or so; however, in some cases FULL brake is applied, coupled with an audible collision warming. Again, these things are happening with NOTHING present in front of my vehicle, and sometimes with nothing around me at all. During my daily commutes, I experience, on average, 5 to 10 instances of this unsafe slowing/stopping procedure. In one instance, the vehicle decelerated from 64mph down to 37mph, for no reason, with a line of other vehicles following me. We narrowly avoided a multi-vehicle collision, caused by a completely unnecessary braking application. Needless to say, as the line of cars passed me, each of the other drivers were very unhappy with me, probably assuming I had “brake checked” them, considering there was no one in front of me and no reason to quickly decelerate from 64mph to 37mph. Had they been following closer or not paying attention we surely would have all be involved in a collision. I reported the issue to Tesla and was told “the vehicle detected a ghost object…This is currently a normal characteristic of autopilot…” There is no other “normal” cruise control feature on the vehicle, it’s either use Autopilot and risk being involved in a collision, or drive the vehicle myself (which defeats the purpose of purchasing the vehicle for commute reasons). Very unhappy that Tesla did not offer to even look into my issue, considering it’s not an occasional problem, it occurs several times per commute trip,
Corrective Action:
I took delivery of my Tesla Model 3 in mid December and have have driven approximately 2,000 miles, almost all highway commute miles. I have had horrible experiences with the Autopilot cruise control slamming on the brakes for no apparent reason. Nothing in front of the vehicle, sometimes nothing around the vehicle at all. Behavior is sometimes a quick deceleration of 10 mph or so; however, in some cases FULL brake is applied, coupled with an audible collision warming. Again, these things are happening with NOTHING present in front of my vehicle, and sometimes with nothing around me at all. During my daily commutes, I experience, on average, 5 to 10 instances of this unsafe slowing/stopping procedure. In one instance, the vehicle decelerated from 64mph down to 37mph, for no reason, with a line of other vehicles following me. We narrowly avoided a multi-vehicle collision, caused by a completely unnecessary braking application. Needless to say, as the line of cars passed me, each of the other drivers were very unhappy with me, probably assuming I had “brake checked” them, considering there was no one in front of me and no reason to quickly decelerate from 64mph to 37mph. Had they been following closer or not paying attention we surely would have all be involved in a collision. I reported the issue to Tesla and was told “the vehicle detected a ghost object…This is currently a normal characteristic of autopilot…” There is no other “normal” cruise control feature on the vehicle, it’s either use Autopilot and risk being involved in a collision, or drive the vehicle myself (which defeats the purpose of purchasing the vehicle for commute reasons). Very unhappy that Tesla did not offer to even look into my issue, considering it’s not an occasional problem, it occurs several times per commute trip,
Additional Notes:
I took delivery of my Tesla Model 3 in mid December and have have driven approximately 2,000 miles, almost all highway commute miles. I have had horrible experiences with the Autopilot cruise control slamming on the brakes for no apparent reason. Nothing in front of the vehicle, sometimes nothing around the vehicle at all. Behavior is sometimes a quick deceleration of 10 mph or so; however, in some cases FULL brake is applied, coupled with an audible collision warming. Again, these things are happening with NOTHING present in front of my vehicle, and sometimes with nothing around me at all. During my daily commutes, I experience, on average, 5 to 10 instances of this unsafe slowing/stopping procedure. In one instance, the vehicle decelerated from 64mph down to 37mph, for no reason, with a line of other vehicles following me. We narrowly avoided a multi-vehicle collision, caused by a completely unnecessary braking application. Needless to say, as the line of cars passed me, each of the other drivers were very unhappy with me, probably assuming I had “brake checked” them, considering there was no one in front of me and no reason to quickly decelerate from 64mph to 37mph. Had they been following closer or not paying attention we surely would have all be involved in a collision. I reported the issue to Tesla and was told “the vehicle detected a ghost object…This is currently a normal characteristic of autopilot…” There is no other “normal” cruise control feature on the vehicle, it’s either use Autopilot and risk being involved in a collision, or drive the vehicle myself (which defeats the purpose of purchasing the vehicle for commute reasons). Very unhappy that Tesla did not offer to even look into my issue, considering it’s not an occasional problem, it occurs several times per commute trip,
Mfg Campaign: 11447934
Recall Date: Jan 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
@ 1:36pm, while driving on US State Route 50, in IL, I had adaptative cruise control engaged, but autosteer unengaged. While a semi-truck was passing in the opposite incoming lane, the forward collision warning system falsely activated with warning chimes, and applied full braking. There is another vehicle that was following me, which had to take evasive maneuvers to avoid an accident. This was reported to Tesla Motors for which they responded that the vehicle log shows no hardware errors, and a software bug report need to be created when this happens. This happens daily, more than six to eight times a day, and is very dangerous.
Corrective Action:
@ 1:36pm, while driving on US State Route 50, in IL, I had adaptative cruise control engaged, but autosteer unengaged. While a semi-truck was passing in the opposite incoming lane, the forward collision warning system falsely activated with warning chimes, and applied full braking. There is another vehicle that was following me, which had to take evasive maneuvers to avoid an accident. This was reported to Tesla Motors for which they responded that the vehicle log shows no hardware errors, and a software bug report need to be created when this happens. This happens daily, more than six to eight times a day, and is very dangerous.
Additional Notes:
@ 1:36pm, while driving on US State Route 50, in IL, I had adaptative cruise control engaged, but autosteer unengaged. While a semi-truck was passing in the opposite incoming lane, the forward collision warning system falsely activated with warning chimes, and applied full braking. There is another vehicle that was following me, which had to take evasive maneuvers to avoid an accident. This was reported to Tesla Motors for which they responded that the vehicle log shows no hardware errors, and a software bug report need to be created when this happens. This happens daily, more than six to eight times a day, and is very dangerous.
Mfg Campaign: 11447397
Recall Date: Jan 13, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
@ 1:36pm, while driving on US State Route 50, in IL, I had adaptative cruise control engaged, but autosteer unengaged. While a semi-truck was passing in the opposite incoming lane, the forward collision warning system falsely activated with warning chimes, and applied full braking. There is another vehicle that was following me, which had to take evasive maneuvers to avoid an accident. This was reported to Tesla Motors for which they responded that the vehicle log shows no hardware errors, and a software bug report need to be created when this happens. This happens daily, more than six to eight times a day, and is very dangerous.
Corrective Action:
@ 1:36pm, while driving on US State Route 50, in IL, I had adaptative cruise control engaged, but autosteer unengaged. While a semi-truck was passing in the opposite incoming lane, the forward collision warning system falsely activated with warning chimes, and applied full braking. There is another vehicle that was following me, which had to take evasive maneuvers to avoid an accident. This was reported to Tesla Motors for which they responded that the vehicle log shows no hardware errors, and a software bug report need to be created when this happens. This happens daily, more than six to eight times a day, and is very dangerous.
Additional Notes:
@ 1:36pm, while driving on US State Route 50, in IL, I had adaptative cruise control engaged, but autosteer unengaged. While a semi-truck was passing in the opposite incoming lane, the forward collision warning system falsely activated with warning chimes, and applied full braking. There is another vehicle that was following me, which had to take evasive maneuvers to avoid an accident. This was reported to Tesla Motors for which they responded that the vehicle log shows no hardware errors, and a software bug report need to be created when this happens. This happens daily, more than six to eight times a day, and is very dangerous.
Mfg Campaign: 11447397
Recall Date: Jan 13, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The heating system gave out on my 2022 TESLA Model 3 on the coldest day we've had here so far. -5F - Gave an error code on the screen VCFRONT_a447 - with message - Cabin climate control system requires service cabin heating / cooling limited or unavailable. - The problem has occurred to many people who have complained online in the facebook owners groups that I am a member of. Surprisingly the system is working again after it had some time to thaw out. It appears to be a design flaw with this heat pump system which should include a recall of sorts so that TESLA can retrofit some sort of heating or thawing element onto the valves that are icing over and preventing the HVAC system from working properly.
Corrective Action:
The heating system gave out on my 2022 TESLA Model 3 on the coldest day we've had here so far. -5F - Gave an error code on the screen VCFRONT_a447 - with message - Cabin climate control system requires service cabin heating / cooling limited or unavailable. - The problem has occurred to many people who have complained online in the facebook owners groups that I am a member of. Surprisingly the system is working again after it had some time to thaw out. It appears to be a design flaw with this heat pump system which should include a recall of sorts so that TESLA can retrofit some sort of heating or thawing element onto the valves that are icing over and preventing the HVAC system from working properly.
Additional Notes:
The heating system gave out on my 2022 TESLA Model 3 on the coldest day we've had here so far. -5F - Gave an error code on the screen VCFRONT_a447 - with message - Cabin climate control system requires service cabin heating / cooling limited or unavailable. - The problem has occurred to many people who have complained online in the facebook owners groups that I am a member of. Surprisingly the system is working again after it had some time to thaw out. It appears to be a design flaw with this heat pump system which should include a recall of sorts so that TESLA can retrofit some sort of heating or thawing element onto the valves that are icing over and preventing the HVAC system from working properly.
Mfg Campaign: 11447184
Recall Date: Jan 12, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
As widely reported by Tesla owners, I have also experienced issues with the TACC - traffic aware cruise control - feature of this vehicle. I have owned it for almost 2 weeks and in that time on both highways and city streets the 'cruise control' feature has initiated braking for no reason. The system is supposed to be 'traffic' aware however in these instances there was no vehicle in front of me in any position to cause a braking event. This type of erratic behavior could easily cause an accident (being rear ended). This is happening when the 'autopilot' feature is not engaged, but rather just using the only available cruise control feature the vehicle provides: TACC. It seems as though the software is interpreting shadows, changes in painted line/lane markings, or other environmental stimuli as 'traffic' and reacting, but that's just a guess. All I know is that it is very annoying at a minimum and potentially quite dangerous!
Corrective Action:
As widely reported by Tesla owners, I have also experienced issues with the TACC - traffic aware cruise control - feature of this vehicle. I have owned it for almost 2 weeks and in that time on both highways and city streets the 'cruise control' feature has initiated braking for no reason. The system is supposed to be 'traffic' aware however in these instances there was no vehicle in front of me in any position to cause a braking event. This type of erratic behavior could easily cause an accident (being rear ended). This is happening when the 'autopilot' feature is not engaged, but rather just using the only available cruise control feature the vehicle provides: TACC. It seems as though the software is interpreting shadows, changes in painted line/lane markings, or other environmental stimuli as 'traffic' and reacting, but that's just a guess. All I know is that it is very annoying at a minimum and potentially quite dangerous!
Additional Notes:
As widely reported by Tesla owners, I have also experienced issues with the TACC - traffic aware cruise control - feature of this vehicle. I have owned it for almost 2 weeks and in that time on both highways and city streets the 'cruise control' feature has initiated braking for no reason. The system is supposed to be 'traffic' aware however in these instances there was no vehicle in front of me in any position to cause a braking event. This type of erratic behavior could easily cause an accident (being rear ended). This is happening when the 'autopilot' feature is not engaged, but rather just using the only available cruise control feature the vehicle provides: TACC. It seems as though the software is interpreting shadows, changes in painted line/lane markings, or other environmental stimuli as 'traffic' and reacting, but that's just a guess. All I know is that it is very annoying at a minimum and potentially quite dangerous!
Mfg Campaign: 11447208
Recall Date: Jan 12, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
As widely reported by Tesla owners, I have also experienced issues with the TACC - traffic aware cruise control - feature of this vehicle. I have owned it for almost 2 weeks and in that time on both highways and city streets the 'cruise control' feature has initiated braking for no reason. The system is supposed to be 'traffic' aware however in these instances there was no vehicle in front of me in any position to cause a braking event. This type of erratic behavior could easily cause an accident (being rear ended). This is happening when the 'autopilot' feature is not engaged, but rather just using the only available cruise control feature the vehicle provides: TACC. It seems as though the software is interpreting shadows, changes in painted line/lane markings, or other environmental stimuli as 'traffic' and reacting, but that's just a guess. All I know is that it is very annoying at a minimum and potentially quite dangerous!
Corrective Action:
As widely reported by Tesla owners, I have also experienced issues with the TACC - traffic aware cruise control - feature of this vehicle. I have owned it for almost 2 weeks and in that time on both highways and city streets the 'cruise control' feature has initiated braking for no reason. The system is supposed to be 'traffic' aware however in these instances there was no vehicle in front of me in any position to cause a braking event. This type of erratic behavior could easily cause an accident (being rear ended). This is happening when the 'autopilot' feature is not engaged, but rather just using the only available cruise control feature the vehicle provides: TACC. It seems as though the software is interpreting shadows, changes in painted line/lane markings, or other environmental stimuli as 'traffic' and reacting, but that's just a guess. All I know is that it is very annoying at a minimum and potentially quite dangerous!
Additional Notes:
As widely reported by Tesla owners, I have also experienced issues with the TACC - traffic aware cruise control - feature of this vehicle. I have owned it for almost 2 weeks and in that time on both highways and city streets the 'cruise control' feature has initiated braking for no reason. The system is supposed to be 'traffic' aware however in these instances there was no vehicle in front of me in any position to cause a braking event. This type of erratic behavior could easily cause an accident (being rear ended). This is happening when the 'autopilot' feature is not engaged, but rather just using the only available cruise control feature the vehicle provides: TACC. It seems as though the software is interpreting shadows, changes in painted line/lane markings, or other environmental stimuli as 'traffic' and reacting, but that's just a guess. All I know is that it is very annoying at a minimum and potentially quite dangerous!
Mfg Campaign: 11447208
Recall Date: Jan 12, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Traffic-aware cruise control unexpectedly decelerated and/or activated collision warnings and automatic braking approximately 20 times during a 300 mile, 5 hour drive. All incidents occurred on undivided highways and state roads. This unexpected braking reduces speed by 10 to 30 miles per hour on 60 mile per hour roads. This braking issue greatly increases risk of accident, specifically if another vehicle was following too closely. Braking events occur sporadically, usually attributed to large vehicles driving well within the opposite lane. Some events happened for no reason. Occurrence of unexpected braking is higher at night. This vehicle has been inspected by Tesla in the past due to this same issue and the cruise control and autopilot system was confirmed by technicians to by working properly. The ability to disable adaptive cruise control to standard “dumb” cruise control may solve this issue. This issue instills no confidence in Tesla’s so-called “full self-driving computer” and has me avoiding using these features for my safety, as well as other drivers’ safety. This vehicle is available for inspection upon request. Dashcam video is available on request.
Corrective Action:
Traffic-aware cruise control unexpectedly decelerated and/or activated collision warnings and automatic braking approximately 20 times during a 300 mile, 5 hour drive. All incidents occurred on undivided highways and state roads. This unexpected braking reduces speed by 10 to 30 miles per hour on 60 mile per hour roads. This braking issue greatly increases risk of accident, specifically if another vehicle was following too closely. Braking events occur sporadically, usually attributed to large vehicles driving well within the opposite lane. Some events happened for no reason. Occurrence of unexpected braking is higher at night. This vehicle has been inspected by Tesla in the past due to this same issue and the cruise control and autopilot system was confirmed by technicians to by working properly. The ability to disable adaptive cruise control to standard “dumb” cruise control may solve this issue. This issue instills no confidence in Tesla’s so-called “full self-driving computer” and has me avoiding using these features for my safety, as well as other drivers’ safety. This vehicle is available for inspection upon request. Dashcam video is available on request.
Additional Notes:
Traffic-aware cruise control unexpectedly decelerated and/or activated collision warnings and automatic braking approximately 20 times during a 300 mile, 5 hour drive. All incidents occurred on undivided highways and state roads. This unexpected braking reduces speed by 10 to 30 miles per hour on 60 mile per hour roads. This braking issue greatly increases risk of accident, specifically if another vehicle was following too closely. Braking events occur sporadically, usually attributed to large vehicles driving well within the opposite lane. Some events happened for no reason. Occurrence of unexpected braking is higher at night. This vehicle has been inspected by Tesla in the past due to this same issue and the cruise control and autopilot system was confirmed by technicians to by working properly. The ability to disable adaptive cruise control to standard “dumb” cruise control may solve this issue. This issue instills no confidence in Tesla’s so-called “full self-driving computer” and has me avoiding using these features for my safety, as well as other drivers’ safety. This vehicle is available for inspection upon request. Dashcam video is available on request.
Mfg Campaign: 11446758
Recall Date: Jan 9, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Traffic-aware cruise control unexpectedly decelerated and/or activated collision warnings and automatic braking approximately 20 times during a 300 mile, 5 hour drive. All incidents occurred on undivided highways and state roads. This unexpected braking reduces speed by 10 to 30 miles per hour on 60 mile per hour roads. This braking issue greatly increases risk of accident, specifically if another vehicle was following too closely. Braking events occur sporadically, usually attributed to large vehicles driving well within the opposite lane. Some events happened for no reason. Occurrence of unexpected braking is higher at night. This vehicle has been inspected by Tesla in the past due to this same issue and the cruise control and autopilot system was confirmed by technicians to by working properly. The ability to disable adaptive cruise control to standard “dumb” cruise control may solve this issue. This issue instills no confidence in Tesla’s so-called “full self-driving computer” and has me avoiding using these features for my safety, as well as other drivers’ safety. This vehicle is available for inspection upon request. Dashcam video is available on request.
Corrective Action:
Traffic-aware cruise control unexpectedly decelerated and/or activated collision warnings and automatic braking approximately 20 times during a 300 mile, 5 hour drive. All incidents occurred on undivided highways and state roads. This unexpected braking reduces speed by 10 to 30 miles per hour on 60 mile per hour roads. This braking issue greatly increases risk of accident, specifically if another vehicle was following too closely. Braking events occur sporadically, usually attributed to large vehicles driving well within the opposite lane. Some events happened for no reason. Occurrence of unexpected braking is higher at night. This vehicle has been inspected by Tesla in the past due to this same issue and the cruise control and autopilot system was confirmed by technicians to by working properly. The ability to disable adaptive cruise control to standard “dumb” cruise control may solve this issue. This issue instills no confidence in Tesla’s so-called “full self-driving computer” and has me avoiding using these features for my safety, as well as other drivers’ safety. This vehicle is available for inspection upon request. Dashcam video is available on request.
Additional Notes:
Traffic-aware cruise control unexpectedly decelerated and/or activated collision warnings and automatic braking approximately 20 times during a 300 mile, 5 hour drive. All incidents occurred on undivided highways and state roads. This unexpected braking reduces speed by 10 to 30 miles per hour on 60 mile per hour roads. This braking issue greatly increases risk of accident, specifically if another vehicle was following too closely. Braking events occur sporadically, usually attributed to large vehicles driving well within the opposite lane. Some events happened for no reason. Occurrence of unexpected braking is higher at night. This vehicle has been inspected by Tesla in the past due to this same issue and the cruise control and autopilot system was confirmed by technicians to by working properly. The ability to disable adaptive cruise control to standard “dumb” cruise control may solve this issue. This issue instills no confidence in Tesla’s so-called “full self-driving computer” and has me avoiding using these features for my safety, as well as other drivers’ safety. This vehicle is available for inspection upon request. Dashcam video is available on request.
Mfg Campaign: 11446758
Recall Date: Jan 9, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Traffic-aware cruise control unexpectedly decelerated and/or activated collision warnings and automatic braking approximately 20 times during a 300 mile, 5 hour drive. All incidents occurred on undivided highways and state roads. This unexpected braking reduces speed by 10 to 30 miles per hour on 60 mile per hour roads. This braking issue greatly increases risk of accident, specifically if another vehicle was following too closely. Braking events occur sporadically, usually attributed to large vehicles driving well within the opposite lane. Some events happened for no reason. Occurrence of unexpected braking is higher at night. This vehicle has been inspected by Tesla in the past due to this same issue and the cruise control and autopilot system was confirmed by technicians to by working properly. The ability to disable adaptive cruise control to standard “dumb” cruise control may solve this issue. This issue instills no confidence in Tesla’s so-called “full self-driving computer” and has me avoiding using these features for my safety, as well as other drivers’ safety. This vehicle is available for inspection upon request. Dashcam video is available on request.
Corrective Action:
Traffic-aware cruise control unexpectedly decelerated and/or activated collision warnings and automatic braking approximately 20 times during a 300 mile, 5 hour drive. All incidents occurred on undivided highways and state roads. This unexpected braking reduces speed by 10 to 30 miles per hour on 60 mile per hour roads. This braking issue greatly increases risk of accident, specifically if another vehicle was following too closely. Braking events occur sporadically, usually attributed to large vehicles driving well within the opposite lane. Some events happened for no reason. Occurrence of unexpected braking is higher at night. This vehicle has been inspected by Tesla in the past due to this same issue and the cruise control and autopilot system was confirmed by technicians to by working properly. The ability to disable adaptive cruise control to standard “dumb” cruise control may solve this issue. This issue instills no confidence in Tesla’s so-called “full self-driving computer” and has me avoiding using these features for my safety, as well as other drivers’ safety. This vehicle is available for inspection upon request. Dashcam video is available on request.
Additional Notes:
Traffic-aware cruise control unexpectedly decelerated and/or activated collision warnings and automatic braking approximately 20 times during a 300 mile, 5 hour drive. All incidents occurred on undivided highways and state roads. This unexpected braking reduces speed by 10 to 30 miles per hour on 60 mile per hour roads. This braking issue greatly increases risk of accident, specifically if another vehicle was following too closely. Braking events occur sporadically, usually attributed to large vehicles driving well within the opposite lane. Some events happened for no reason. Occurrence of unexpected braking is higher at night. This vehicle has been inspected by Tesla in the past due to this same issue and the cruise control and autopilot system was confirmed by technicians to by working properly. The ability to disable adaptive cruise control to standard “dumb” cruise control may solve this issue. This issue instills no confidence in Tesla’s so-called “full self-driving computer” and has me avoiding using these features for my safety, as well as other drivers’ safety. This vehicle is available for inspection upon request. Dashcam video is available on request.
Mfg Campaign: 11446758
Recall Date: Jan 9, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The cruise control and 'autopilot' features will panic brake when oncoming traffic passes car. It is more common on two lane highways. There are no overrides and the issue occurs in all modes of cruise control. Through research on forums, this is an issue with all Tesla vehicles model year 2017+ The car brakes hard, enough to lock passenger seatbelts. Sudden hard braking with no reason can cause a rear end collision or loss of traction in inclement weather. I have notified the manufacturer of the issue, their suggestion is to recalibrate the cameras and reset the on board computer. Neither has solved the issue No warning lamps, no symptoms.
Corrective Action:
The cruise control and 'autopilot' features will panic brake when oncoming traffic passes car. It is more common on two lane highways. There are no overrides and the issue occurs in all modes of cruise control. Through research on forums, this is an issue with all Tesla vehicles model year 2017+ The car brakes hard, enough to lock passenger seatbelts. Sudden hard braking with no reason can cause a rear end collision or loss of traction in inclement weather. I have notified the manufacturer of the issue, their suggestion is to recalibrate the cameras and reset the on board computer. Neither has solved the issue No warning lamps, no symptoms.
Additional Notes:
The cruise control and 'autopilot' features will panic brake when oncoming traffic passes car. It is more common on two lane highways. There are no overrides and the issue occurs in all modes of cruise control. Through research on forums, this is an issue with all Tesla vehicles model year 2017+ The car brakes hard, enough to lock passenger seatbelts. Sudden hard braking with no reason can cause a rear end collision or loss of traction in inclement weather. I have notified the manufacturer of the issue, their suggestion is to recalibrate the cameras and reset the on board computer. Neither has solved the issue No warning lamps, no symptoms.
Mfg Campaign: 11446459
Recall Date: Jan 6, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The cruise control and 'autopilot' features will panic brake when oncoming traffic passes car. It is more common on two lane highways. There are no overrides and the issue occurs in all modes of cruise control. Through research on forums, this is an issue with all Tesla vehicles model year 2017+ The car brakes hard, enough to lock passenger seatbelts. Sudden hard braking with no reason can cause a rear end collision or loss of traction in inclement weather. I have notified the manufacturer of the issue, their suggestion is to recalibrate the cameras and reset the on board computer. Neither has solved the issue No warning lamps, no symptoms.
Corrective Action:
The cruise control and 'autopilot' features will panic brake when oncoming traffic passes car. It is more common on two lane highways. There are no overrides and the issue occurs in all modes of cruise control. Through research on forums, this is an issue with all Tesla vehicles model year 2017+ The car brakes hard, enough to lock passenger seatbelts. Sudden hard braking with no reason can cause a rear end collision or loss of traction in inclement weather. I have notified the manufacturer of the issue, their suggestion is to recalibrate the cameras and reset the on board computer. Neither has solved the issue No warning lamps, no symptoms.
Additional Notes:
The cruise control and 'autopilot' features will panic brake when oncoming traffic passes car. It is more common on two lane highways. There are no overrides and the issue occurs in all modes of cruise control. Through research on forums, this is an issue with all Tesla vehicles model year 2017+ The car brakes hard, enough to lock passenger seatbelts. Sudden hard braking with no reason can cause a rear end collision or loss of traction in inclement weather. I have notified the manufacturer of the issue, their suggestion is to recalibrate the cameras and reset the on board computer. Neither has solved the issue No warning lamps, no symptoms.
Mfg Campaign: 11446459
Recall Date: Jan 6, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The cruise control and 'autopilot' features will panic brake when oncoming traffic passes car. It is more common on two lane highways. There are no overrides and the issue occurs in all modes of cruise control. Through research on forums, this is an issue with all Tesla vehicles model year 2017+ The car brakes hard, enough to lock passenger seatbelts. Sudden hard braking with no reason can cause a rear end collision or loss of traction in inclement weather. I have notified the manufacturer of the issue, their suggestion is to recalibrate the cameras and reset the on board computer. Neither has solved the issue No warning lamps, no symptoms.
Corrective Action:
The cruise control and 'autopilot' features will panic brake when oncoming traffic passes car. It is more common on two lane highways. There are no overrides and the issue occurs in all modes of cruise control. Through research on forums, this is an issue with all Tesla vehicles model year 2017+ The car brakes hard, enough to lock passenger seatbelts. Sudden hard braking with no reason can cause a rear end collision or loss of traction in inclement weather. I have notified the manufacturer of the issue, their suggestion is to recalibrate the cameras and reset the on board computer. Neither has solved the issue No warning lamps, no symptoms.
Additional Notes:
The cruise control and 'autopilot' features will panic brake when oncoming traffic passes car. It is more common on two lane highways. There are no overrides and the issue occurs in all modes of cruise control. Through research on forums, this is an issue with all Tesla vehicles model year 2017+ The car brakes hard, enough to lock passenger seatbelts. Sudden hard braking with no reason can cause a rear end collision or loss of traction in inclement weather. I have notified the manufacturer of the issue, their suggestion is to recalibrate the cameras and reset the on board computer. Neither has solved the issue No warning lamps, no symptoms.
Mfg Campaign: 11446459
Recall Date: Jan 6, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving on a two lane road with no other cars in front of or behind me the car would randomly brake at different levels and in the most recent incidence slammed on the brakes. This issue is noted by many other drives online as Phantom Braking and Tesla will not repair it as they claim it is a software related issue but not deemed as dangerous or a real issue to be concerned with. Tesla will not service the vehicle and closed my tickets without further response.
Corrective Action:
Driving on a two lane road with no other cars in front of or behind me the car would randomly brake at different levels and in the most recent incidence slammed on the brakes. This issue is noted by many other drives online as Phantom Braking and Tesla will not repair it as they claim it is a software related issue but not deemed as dangerous or a real issue to be concerned with. Tesla will not service the vehicle and closed my tickets without further response.
Additional Notes:
Driving on a two lane road with no other cars in front of or behind me the car would randomly brake at different levels and in the most recent incidence slammed on the brakes. This issue is noted by many other drives online as Phantom Braking and Tesla will not repair it as they claim it is a software related issue but not deemed as dangerous or a real issue to be concerned with. Tesla will not service the vehicle and closed my tickets without further response.
Mfg Campaign: 11446402
Recall Date: Jan 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Driving on a two lane road with no other cars in front of or behind me the car would randomly brake at different levels and in the most recent incidence slammed on the brakes. This issue is noted by many other drives online as Phantom Braking and Tesla will not repair it as they claim it is a software related issue but not deemed as dangerous or a real issue to be concerned with. Tesla will not service the vehicle and closed my tickets without further response.
Corrective Action:
Driving on a two lane road with no other cars in front of or behind me the car would randomly brake at different levels and in the most recent incidence slammed on the brakes. This issue is noted by many other drives online as Phantom Braking and Tesla will not repair it as they claim it is a software related issue but not deemed as dangerous or a real issue to be concerned with. Tesla will not service the vehicle and closed my tickets without further response.
Additional Notes:
Driving on a two lane road with no other cars in front of or behind me the car would randomly brake at different levels and in the most recent incidence slammed on the brakes. This issue is noted by many other drives online as Phantom Braking and Tesla will not repair it as they claim it is a software related issue but not deemed as dangerous or a real issue to be concerned with. Tesla will not service the vehicle and closed my tickets without further response.
Mfg Campaign: 11446402
Recall Date: Jan 5, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VERY AGGRESSIVE phantom braking on two lane highways and at night with oncoming headlights. Car will reduce speed by 30mph or more in seconds. This is a new car, a month old. Tesla says cruise is part of autopilot, but we turn autopilot off and just use cruise and it still does it very often. It is extremely unsafe. The internet is full of similar complaints. We need NHSTB to pressure Tesla to fix this. It is a major safety hazard.
Corrective Action:
VERY AGGRESSIVE phantom braking on two lane highways and at night with oncoming headlights. Car will reduce speed by 30mph or more in seconds. This is a new car, a month old. Tesla says cruise is part of autopilot, but we turn autopilot off and just use cruise and it still does it very often. It is extremely unsafe. The internet is full of similar complaints. We need NHSTB to pressure Tesla to fix this. It is a major safety hazard.
Additional Notes:
VERY AGGRESSIVE phantom braking on two lane highways and at night with oncoming headlights. Car will reduce speed by 30mph or more in seconds. This is a new car, a month old. Tesla says cruise is part of autopilot, but we turn autopilot off and just use cruise and it still does it very often. It is extremely unsafe. The internet is full of similar complaints. We need NHSTB to pressure Tesla to fix this. It is a major safety hazard.
Mfg Campaign: 11446403
Recall Date: Jan 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
VERY AGGRESSIVE phantom braking on two lane highways and at night with oncoming headlights. Car will reduce speed by 30mph or more in seconds. This is a new car, a month old. Tesla says cruise is part of autopilot, but we turn autopilot off and just use cruise and it still does it very often. It is extremely unsafe. The internet is full of similar complaints. We need NHSTB to pressure Tesla to fix this. It is a major safety hazard.
Corrective Action:
VERY AGGRESSIVE phantom braking on two lane highways and at night with oncoming headlights. Car will reduce speed by 30mph or more in seconds. This is a new car, a month old. Tesla says cruise is part of autopilot, but we turn autopilot off and just use cruise and it still does it very often. It is extremely unsafe. The internet is full of similar complaints. We need NHSTB to pressure Tesla to fix this. It is a major safety hazard.
Additional Notes:
VERY AGGRESSIVE phantom braking on two lane highways and at night with oncoming headlights. Car will reduce speed by 30mph or more in seconds. This is a new car, a month old. Tesla says cruise is part of autopilot, but we turn autopilot off and just use cruise and it still does it very often. It is extremely unsafe. The internet is full of similar complaints. We need NHSTB to pressure Tesla to fix this. It is a major safety hazard.
Mfg Campaign: 11446403
Recall Date: Jan 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Using the cruise control frequently results in the autopilot system abruptly applying the brakes, risking a rear-end collision. This happens even when no car is in the lane in front of me. The cruise control is integrated with the autopilot system, which apparently is mistaking oncoming traffic with a car in my lane. The cruise control is integrated with autopilot and its traffic-awareness feature. The cruise control cannot be disconnected from autopilot, and the following distance feature cannot be turned off as with other makes of cars. I reported the issue to Tesla service and was told other drivers have reported the issue, yet the issue has not been brought to the attention of all Model 3 owners.
Corrective Action:
Using the cruise control frequently results in the autopilot system abruptly applying the brakes, risking a rear-end collision. This happens even when no car is in the lane in front of me. The cruise control is integrated with the autopilot system, which apparently is mistaking oncoming traffic with a car in my lane. The cruise control is integrated with autopilot and its traffic-awareness feature. The cruise control cannot be disconnected from autopilot, and the following distance feature cannot be turned off as with other makes of cars. I reported the issue to Tesla service and was told other drivers have reported the issue, yet the issue has not been brought to the attention of all Model 3 owners.
Additional Notes:
Using the cruise control frequently results in the autopilot system abruptly applying the brakes, risking a rear-end collision. This happens even when no car is in the lane in front of me. The cruise control is integrated with the autopilot system, which apparently is mistaking oncoming traffic with a car in my lane. The cruise control is integrated with autopilot and its traffic-awareness feature. The cruise control cannot be disconnected from autopilot, and the following distance feature cannot be turned off as with other makes of cars. I reported the issue to Tesla service and was told other drivers have reported the issue, yet the issue has not been brought to the attention of all Model 3 owners.
Mfg Campaign: 11445716
Recall Date: Dec 31, 2021
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