Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was driving on Interstate 25 north towards Santa Fe NM at about 75mph with the cruise control engaged. The car abruptly slowed down to about 60 mph for no apparent reason. The slow down was so quick that passengers were pushed forward in their seats. This has happened before when cruise control was engaged. I had hoped that this was resolved by Tesla. There was not any vehicles in front of me for the car to believe a slowdown was necessary. I reported this to Tesla for repair and they replied that a repair was not necessary. They gave me instructions to override the action by pressing the acceleration pedal. I don't believe that is the solution to the problem and fear that if another car was following to close behind me that an accident could have happened. This car was purchased with cruise control but I cannot utilize it for fear of this braking problem
Corrective Action:
I was driving on Interstate 25 north towards Santa Fe NM at about 75mph with the cruise control engaged. The car abruptly slowed down to about 60 mph for no apparent reason. The slow down was so quick that passengers were pushed forward in their seats. This has happened before when cruise control was engaged. I had hoped that this was resolved by Tesla. There was not any vehicles in front of me for the car to believe a slowdown was necessary. I reported this to Tesla for repair and they replied that a repair was not necessary. They gave me instructions to override the action by pressing the acceleration pedal. I don't believe that is the solution to the problem and fear that if another car was following to close behind me that an accident could have happened. This car was purchased with cruise control but I cannot utilize it for fear of this braking problem
Additional Notes:
I was driving on Interstate 25 north towards Santa Fe NM at about 75mph with the cruise control engaged. The car abruptly slowed down to about 60 mph for no apparent reason. The slow down was so quick that passengers were pushed forward in their seats. This has happened before when cruise control was engaged. I had hoped that this was resolved by Tesla. There was not any vehicles in front of me for the car to believe a slowdown was necessary. I reported this to Tesla for repair and they replied that a repair was not necessary. They gave me instructions to override the action by pressing the acceleration pedal. I don't believe that is the solution to the problem and fear that if another car was following to close behind me that an accident could have happened. This car was purchased with cruise control but I cannot utilize it for fear of this braking problem
Mfg Campaign: 11525481
Recall Date: Jun 5, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
This was a case of phantom braking. While on the freeway with the cruise control set to 80 mph the car suddenly and unexpectedly slammed on the brakes. I had to step on the throttle to make the car stop braking. We were nearly rear ended by the car behind us. You can definitely come and inspect the car. I have not taken the vehicle to Tesla for inspection. No accident resulted from this incident, however it was definitely a very close call. There wasn’t a vehicle in sight ahead of us for at least a half mile. The car had no reason to slow down the way it did. I use Autopilot on my Tesla all the time. This is the first time I’ve experienced this behavior.
Corrective Action:
This was a case of phantom braking. While on the freeway with the cruise control set to 80 mph the car suddenly and unexpectedly slammed on the brakes. I had to step on the throttle to make the car stop braking. We were nearly rear ended by the car behind us. You can definitely come and inspect the car. I have not taken the vehicle to Tesla for inspection. No accident resulted from this incident, however it was definitely a very close call. There wasn’t a vehicle in sight ahead of us for at least a half mile. The car had no reason to slow down the way it did. I use Autopilot on my Tesla all the time. This is the first time I’ve experienced this behavior.
Additional Notes:
This was a case of phantom braking. While on the freeway with the cruise control set to 80 mph the car suddenly and unexpectedly slammed on the brakes. I had to step on the throttle to make the car stop braking. We were nearly rear ended by the car behind us. You can definitely come and inspect the car. I have not taken the vehicle to Tesla for inspection. No accident resulted from this incident, however it was definitely a very close call. There wasn’t a vehicle in sight ahead of us for at least a half mile. The car had no reason to slow down the way it did. I use Autopilot on my Tesla all the time. This is the first time I’ve experienced this behavior.
Mfg Campaign: 11525496
Recall Date: Jun 5, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
"Phantom braking:" Vehicle has braked Multiple times on the freeway while using adaptive cruise control, when no objects were In the vehicle's path. Typically occurs when driving on curved section of freeway at speeds above 50 mph.
Corrective Action:
"Phantom braking:" Vehicle has braked Multiple times on the freeway while using adaptive cruise control, when no objects were In the vehicle's path. Typically occurs when driving on curved section of freeway at speeds above 50 mph.
Additional Notes:
"Phantom braking:" Vehicle has braked Multiple times on the freeway while using adaptive cruise control, when no objects were In the vehicle's path. Typically occurs when driving on curved section of freeway at speeds above 50 mph.
Mfg Campaign: 11524758
Recall Date: Jun 1, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
"Phantom braking:" Vehicle has braked Multiple times on the freeway while using adaptive cruise control, when no objects were In the vehicle's path. Typically occurs when driving on curved section of freeway at speeds above 50 mph.
Corrective Action:
"Phantom braking:" Vehicle has braked Multiple times on the freeway while using adaptive cruise control, when no objects were In the vehicle's path. Typically occurs when driving on curved section of freeway at speeds above 50 mph.
Additional Notes:
"Phantom braking:" Vehicle has braked Multiple times on the freeway while using adaptive cruise control, when no objects were In the vehicle's path. Typically occurs when driving on curved section of freeway at speeds above 50 mph.
Mfg Campaign: 11524758
Recall Date: Jun 1, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
"Phantom braking:" Vehicle has braked Multiple times on the freeway while using adaptive cruise control, when no objects were In the vehicle's path. Typically occurs when driving on curved section of freeway at speeds above 50 mph.
Corrective Action:
"Phantom braking:" Vehicle has braked Multiple times on the freeway while using adaptive cruise control, when no objects were In the vehicle's path. Typically occurs when driving on curved section of freeway at speeds above 50 mph.
Additional Notes:
"Phantom braking:" Vehicle has braked Multiple times on the freeway while using adaptive cruise control, when no objects were In the vehicle's path. Typically occurs when driving on curved section of freeway at speeds above 50 mph.
Mfg Campaign: 11524758
Recall Date: Jun 1, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My car engaged the automatic emergency braking (AEB) when the car in front of me lightly tapped on their brakes-- When the AEB engaged, my car come to a complete stop... I tried to accelerate to prevent being rear ended, but my accelerator was disabled and I had no control of my car... Nearly causing me to get rear ended and probably causing a 5+ car collision. MANY Tesla drivers have experienced this, and it is absolutely TERRIFYING and NEEDS SERIOUS attention because lives are absolutely endangered due to this, and Tesla will not take responsibility, nor have they acknowledged the problem, at all. I've had this happen several times in the last week and I am just waiting to get in an accident at this point. This is unacceptable.
Corrective Action:
My car engaged the automatic emergency braking (AEB) when the car in front of me lightly tapped on their brakes-- When the AEB engaged, my car come to a complete stop... I tried to accelerate to prevent being rear ended, but my accelerator was disabled and I had no control of my car... Nearly causing me to get rear ended and probably causing a 5+ car collision. MANY Tesla drivers have experienced this, and it is absolutely TERRIFYING and NEEDS SERIOUS attention because lives are absolutely endangered due to this, and Tesla will not take responsibility, nor have they acknowledged the problem, at all. I've had this happen several times in the last week and I am just waiting to get in an accident at this point. This is unacceptable.
Additional Notes:
My car engaged the automatic emergency braking (AEB) when the car in front of me lightly tapped on their brakes-- When the AEB engaged, my car come to a complete stop... I tried to accelerate to prevent being rear ended, but my accelerator was disabled and I had no control of my car... Nearly causing me to get rear ended and probably causing a 5+ car collision. MANY Tesla drivers have experienced this, and it is absolutely TERRIFYING and NEEDS SERIOUS attention because lives are absolutely endangered due to this, and Tesla will not take responsibility, nor have they acknowledged the problem, at all. I've had this happen several times in the last week and I am just waiting to get in an accident at this point. This is unacceptable.
Mfg Campaign: 11524180
Recall Date: May 28, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My car engaged the automatic emergency braking (AEB) when the car in front of me lightly tapped on their brakes-- When the AEB engaged, my car come to a complete stop... I tried to accelerate to prevent being rear ended, but my accelerator was disabled and I had no control of my car... Nearly causing me to get rear ended and probably causing a 5+ car collision. MANY Tesla drivers have experienced this, and it is absolutely TERRIFYING and NEEDS SERIOUS attention because lives are absolutely endangered due to this, and Tesla will not take responsibility, nor have they acknowledged the problem, at all. I've had this happen several times in the last week and I am just waiting to get in an accident at this point. This is unacceptable.
Corrective Action:
My car engaged the automatic emergency braking (AEB) when the car in front of me lightly tapped on their brakes-- When the AEB engaged, my car come to a complete stop... I tried to accelerate to prevent being rear ended, but my accelerator was disabled and I had no control of my car... Nearly causing me to get rear ended and probably causing a 5+ car collision. MANY Tesla drivers have experienced this, and it is absolutely TERRIFYING and NEEDS SERIOUS attention because lives are absolutely endangered due to this, and Tesla will not take responsibility, nor have they acknowledged the problem, at all. I've had this happen several times in the last week and I am just waiting to get in an accident at this point. This is unacceptable.
Additional Notes:
My car engaged the automatic emergency braking (AEB) when the car in front of me lightly tapped on their brakes-- When the AEB engaged, my car come to a complete stop... I tried to accelerate to prevent being rear ended, but my accelerator was disabled and I had no control of my car... Nearly causing me to get rear ended and probably causing a 5+ car collision. MANY Tesla drivers have experienced this, and it is absolutely TERRIFYING and NEEDS SERIOUS attention because lives are absolutely endangered due to this, and Tesla will not take responsibility, nor have they acknowledged the problem, at all. I've had this happen several times in the last week and I am just waiting to get in an accident at this point. This is unacceptable.
Mfg Campaign: 11524180
Recall Date: May 28, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My car engaged the automatic emergency braking (AEB) when the car in front of me lightly tapped on their brakes-- When the AEB engaged, my car come to a complete stop... I tried to accelerate to prevent being rear ended, but my accelerator was disabled and I had no control of my car... Nearly causing me to get rear ended and probably causing a 5+ car collision. MANY Tesla drivers have experienced this, and it is absolutely TERRIFYING and NEEDS SERIOUS attention because lives are absolutely endangered due to this, and Tesla will not take responsibility, nor have they acknowledged the problem, at all. I've had this happen several times in the last week and I am just waiting to get in an accident at this point. This is unacceptable.
Corrective Action:
My car engaged the automatic emergency braking (AEB) when the car in front of me lightly tapped on their brakes-- When the AEB engaged, my car come to a complete stop... I tried to accelerate to prevent being rear ended, but my accelerator was disabled and I had no control of my car... Nearly causing me to get rear ended and probably causing a 5+ car collision. MANY Tesla drivers have experienced this, and it is absolutely TERRIFYING and NEEDS SERIOUS attention because lives are absolutely endangered due to this, and Tesla will not take responsibility, nor have they acknowledged the problem, at all. I've had this happen several times in the last week and I am just waiting to get in an accident at this point. This is unacceptable.
Additional Notes:
My car engaged the automatic emergency braking (AEB) when the car in front of me lightly tapped on their brakes-- When the AEB engaged, my car come to a complete stop... I tried to accelerate to prevent being rear ended, but my accelerator was disabled and I had no control of my car... Nearly causing me to get rear ended and probably causing a 5+ car collision. MANY Tesla drivers have experienced this, and it is absolutely TERRIFYING and NEEDS SERIOUS attention because lives are absolutely endangered due to this, and Tesla will not take responsibility, nor have they acknowledged the problem, at all. I've had this happen several times in the last week and I am just waiting to get in an accident at this point. This is unacceptable.
Mfg Campaign: 11524180
Recall Date: May 28, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While in cruise control the vehicle initiates braking rapidly for no reason. This happens at high speeds 55, 65 and 70 mph on clear roads. No vehicles in front of or coming from the other direction. There may be vehicles behind at times. It doesn’t happen all the time but happens enough to be a concern.
Corrective Action:
While in cruise control the vehicle initiates braking rapidly for no reason. This happens at high speeds 55, 65 and 70 mph on clear roads. No vehicles in front of or coming from the other direction. There may be vehicles behind at times. It doesn’t happen all the time but happens enough to be a concern.
Additional Notes:
While in cruise control the vehicle initiates braking rapidly for no reason. This happens at high speeds 55, 65 and 70 mph on clear roads. No vehicles in front of or coming from the other direction. There may be vehicles behind at times. It doesn’t happen all the time but happens enough to be a concern.
Mfg Campaign: 11524186
Recall Date: May 28, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On multiple occasions (100+) during a 4,000 mile road trip, (May 7-26, 2023) this vehicle slammed on its brakes while driving down the highway while using the adaptive cruise control feature. Speed reduction was up to 25 MPH from highway speeds of 65 - 80 MPH. This braking was quite dramatic, just short of locking the brakes up. Traffic conditions varied from very light (no vehicles in sight) to moderate traffic (vehicles in front, in rear and/or to the side). Weather was mostly clear, roads were mostly in good shape, there were no animals, people or other non-vehicle obstacles noted. Several instances were lodged in the vehicles "bug report" functionality, but not all, so Tesla should have a pretty good record of the status of the vehicle when several instances occurred. On more than one occasion we were very close to being rear ended because of this phantom braking. In contact with a Tesla Service Center, we were told this is a known issue but no fix had been found.
Corrective Action:
On multiple occasions (100+) during a 4,000 mile road trip, (May 7-26, 2023) this vehicle slammed on its brakes while driving down the highway while using the adaptive cruise control feature. Speed reduction was up to 25 MPH from highway speeds of 65 - 80 MPH. This braking was quite dramatic, just short of locking the brakes up. Traffic conditions varied from very light (no vehicles in sight) to moderate traffic (vehicles in front, in rear and/or to the side). Weather was mostly clear, roads were mostly in good shape, there were no animals, people or other non-vehicle obstacles noted. Several instances were lodged in the vehicles "bug report" functionality, but not all, so Tesla should have a pretty good record of the status of the vehicle when several instances occurred. On more than one occasion we were very close to being rear ended because of this phantom braking. In contact with a Tesla Service Center, we were told this is a known issue but no fix had been found.
Additional Notes:
On multiple occasions (100+) during a 4,000 mile road trip, (May 7-26, 2023) this vehicle slammed on its brakes while driving down the highway while using the adaptive cruise control feature. Speed reduction was up to 25 MPH from highway speeds of 65 - 80 MPH. This braking was quite dramatic, just short of locking the brakes up. Traffic conditions varied from very light (no vehicles in sight) to moderate traffic (vehicles in front, in rear and/or to the side). Weather was mostly clear, roads were mostly in good shape, there were no animals, people or other non-vehicle obstacles noted. Several instances were lodged in the vehicles "bug report" functionality, but not all, so Tesla should have a pretty good record of the status of the vehicle when several instances occurred. On more than one occasion we were very close to being rear ended because of this phantom braking. In contact with a Tesla Service Center, we were told this is a known issue but no fix had been found.
Mfg Campaign: 11524199
Recall Date: May 28, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On multiple occasions (100+) during a 4,000 mile road trip, (May 7-26, 2023) this vehicle slammed on its brakes while driving down the highway while using the adaptive cruise control feature. Speed reduction was up to 25 MPH from highway speeds of 65 - 80 MPH. This braking was quite dramatic, just short of locking the brakes up. Traffic conditions varied from very light (no vehicles in sight) to moderate traffic (vehicles in front, in rear and/or to the side). Weather was mostly clear, roads were mostly in good shape, there were no animals, people or other non-vehicle obstacles noted. Several instances were lodged in the vehicles "bug report" functionality, but not all, so Tesla should have a pretty good record of the status of the vehicle when several instances occurred. On more than one occasion we were very close to being rear ended because of this phantom braking. In contact with a Tesla Service Center, we were told this is a known issue but no fix had been found.
Corrective Action:
On multiple occasions (100+) during a 4,000 mile road trip, (May 7-26, 2023) this vehicle slammed on its brakes while driving down the highway while using the adaptive cruise control feature. Speed reduction was up to 25 MPH from highway speeds of 65 - 80 MPH. This braking was quite dramatic, just short of locking the brakes up. Traffic conditions varied from very light (no vehicles in sight) to moderate traffic (vehicles in front, in rear and/or to the side). Weather was mostly clear, roads were mostly in good shape, there were no animals, people or other non-vehicle obstacles noted. Several instances were lodged in the vehicles "bug report" functionality, but not all, so Tesla should have a pretty good record of the status of the vehicle when several instances occurred. On more than one occasion we were very close to being rear ended because of this phantom braking. In contact with a Tesla Service Center, we were told this is a known issue but no fix had been found.
Additional Notes:
On multiple occasions (100+) during a 4,000 mile road trip, (May 7-26, 2023) this vehicle slammed on its brakes while driving down the highway while using the adaptive cruise control feature. Speed reduction was up to 25 MPH from highway speeds of 65 - 80 MPH. This braking was quite dramatic, just short of locking the brakes up. Traffic conditions varied from very light (no vehicles in sight) to moderate traffic (vehicles in front, in rear and/or to the side). Weather was mostly clear, roads were mostly in good shape, there were no animals, people or other non-vehicle obstacles noted. Several instances were lodged in the vehicles "bug report" functionality, but not all, so Tesla should have a pretty good record of the status of the vehicle when several instances occurred. On more than one occasion we were very close to being rear ended because of this phantom braking. In contact with a Tesla Service Center, we were told this is a known issue but no fix had been found.
Mfg Campaign: 11524199
Recall Date: May 28, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On multiple occasions (100+) during a 4,000 mile road trip, (May 7-26, 2023) this vehicle slammed on its brakes while driving down the highway while using the adaptive cruise control feature. Speed reduction was up to 25 MPH from highway speeds of 65 - 80 MPH. This braking was quite dramatic, just short of locking the brakes up. Traffic conditions varied from very light (no vehicles in sight) to moderate traffic (vehicles in front, in rear and/or to the side). Weather was mostly clear, roads were mostly in good shape, there were no animals, people or other non-vehicle obstacles noted. Several instances were lodged in the vehicles "bug report" functionality, but not all, so Tesla should have a pretty good record of the status of the vehicle when several instances occurred. On more than one occasion we were very close to being rear ended because of this phantom braking. In contact with a Tesla Service Center, we were told this is a known issue but no fix had been found.
Corrective Action:
On multiple occasions (100+) during a 4,000 mile road trip, (May 7-26, 2023) this vehicle slammed on its brakes while driving down the highway while using the adaptive cruise control feature. Speed reduction was up to 25 MPH from highway speeds of 65 - 80 MPH. This braking was quite dramatic, just short of locking the brakes up. Traffic conditions varied from very light (no vehicles in sight) to moderate traffic (vehicles in front, in rear and/or to the side). Weather was mostly clear, roads were mostly in good shape, there were no animals, people or other non-vehicle obstacles noted. Several instances were lodged in the vehicles "bug report" functionality, but not all, so Tesla should have a pretty good record of the status of the vehicle when several instances occurred. On more than one occasion we were very close to being rear ended because of this phantom braking. In contact with a Tesla Service Center, we were told this is a known issue but no fix had been found.
Additional Notes:
On multiple occasions (100+) during a 4,000 mile road trip, (May 7-26, 2023) this vehicle slammed on its brakes while driving down the highway while using the adaptive cruise control feature. Speed reduction was up to 25 MPH from highway speeds of 65 - 80 MPH. This braking was quite dramatic, just short of locking the brakes up. Traffic conditions varied from very light (no vehicles in sight) to moderate traffic (vehicles in front, in rear and/or to the side). Weather was mostly clear, roads were mostly in good shape, there were no animals, people or other non-vehicle obstacles noted. Several instances were lodged in the vehicles "bug report" functionality, but not all, so Tesla should have a pretty good record of the status of the vehicle when several instances occurred. On more than one occasion we were very close to being rear ended because of this phantom braking. In contact with a Tesla Service Center, we were told this is a known issue but no fix had been found.
Mfg Campaign: 11524199
Recall Date: May 28, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
During a 30 mile trip on a two lane highway I activated the cruise control. A number of times the car made significant slow downs. They seamed to be associated with oncoming trafic. I then shut off the cruise control. Later on when I could see there where no oncoming cars I again set the cruise control for 65 MPH. After only about 15 seconds the car made a rapid deceleation. The deceleration was rapid enough to cause an ice chest sitting on the passangers side of the front floorboard to roll over. I shut of the cruise control and did not use it again for the remainder of the trip
Corrective Action:
During a 30 mile trip on a two lane highway I activated the cruise control. A number of times the car made significant slow downs. They seamed to be associated with oncoming trafic. I then shut off the cruise control. Later on when I could see there where no oncoming cars I again set the cruise control for 65 MPH. After only about 15 seconds the car made a rapid deceleation. The deceleration was rapid enough to cause an ice chest sitting on the passangers side of the front floorboard to roll over. I shut of the cruise control and did not use it again for the remainder of the trip
Additional Notes:
During a 30 mile trip on a two lane highway I activated the cruise control. A number of times the car made significant slow downs. They seamed to be associated with oncoming trafic. I then shut off the cruise control. Later on when I could see there where no oncoming cars I again set the cruise control for 65 MPH. After only about 15 seconds the car made a rapid deceleation. The deceleration was rapid enough to cause an ice chest sitting on the passangers side of the front floorboard to roll over. I shut of the cruise control and did not use it again for the remainder of the trip
Mfg Campaign: 11524252
Recall Date: May 28, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
During a 30 mile trip on a two lane highway I activated the cruise control. A number of times the car made significant slow downs. They seamed to be associated with oncoming trafic. I then shut off the cruise control. Later on when I could see there where no oncoming cars I again set the cruise control for 65 MPH. After only about 15 seconds the car made a rapid deceleation. The deceleration was rapid enough to cause an ice chest sitting on the passangers side of the front floorboard to roll over. I shut of the cruise control and did not use it again for the remainder of the trip
Corrective Action:
During a 30 mile trip on a two lane highway I activated the cruise control. A number of times the car made significant slow downs. They seamed to be associated with oncoming trafic. I then shut off the cruise control. Later on when I could see there where no oncoming cars I again set the cruise control for 65 MPH. After only about 15 seconds the car made a rapid deceleation. The deceleration was rapid enough to cause an ice chest sitting on the passangers side of the front floorboard to roll over. I shut of the cruise control and did not use it again for the remainder of the trip
Additional Notes:
During a 30 mile trip on a two lane highway I activated the cruise control. A number of times the car made significant slow downs. They seamed to be associated with oncoming trafic. I then shut off the cruise control. Later on when I could see there where no oncoming cars I again set the cruise control for 65 MPH. After only about 15 seconds the car made a rapid deceleation. The deceleration was rapid enough to cause an ice chest sitting on the passangers side of the front floorboard to roll over. I shut of the cruise control and did not use it again for the remainder of the trip
Mfg Campaign: 11524252
Recall Date: May 28, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
During a 30 mile trip on a two lane highway I activated the cruise control. A number of times the car made significant slow downs. They seamed to be associated with oncoming trafic. I then shut off the cruise control. Later on when I could see there where no oncoming cars I again set the cruise control for 65 MPH. After only about 15 seconds the car made a rapid deceleation. The deceleration was rapid enough to cause an ice chest sitting on the passangers side of the front floorboard to roll over. I shut of the cruise control and did not use it again for the remainder of the trip
Corrective Action:
During a 30 mile trip on a two lane highway I activated the cruise control. A number of times the car made significant slow downs. They seamed to be associated with oncoming trafic. I then shut off the cruise control. Later on when I could see there where no oncoming cars I again set the cruise control for 65 MPH. After only about 15 seconds the car made a rapid deceleation. The deceleration was rapid enough to cause an ice chest sitting on the passangers side of the front floorboard to roll over. I shut of the cruise control and did not use it again for the remainder of the trip
Additional Notes:
During a 30 mile trip on a two lane highway I activated the cruise control. A number of times the car made significant slow downs. They seamed to be associated with oncoming trafic. I then shut off the cruise control. Later on when I could see there where no oncoming cars I again set the cruise control for 65 MPH. After only about 15 seconds the car made a rapid deceleation. The deceleration was rapid enough to cause an ice chest sitting on the passangers side of the front floorboard to roll over. I shut of the cruise control and did not use it again for the remainder of the trip
Mfg Campaign: 11524252
Recall Date: May 28, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
In about a dozen incidences with my 12,000 mile model 3 the breaks come on unexpectedly. In one case i was on I-70 being followed by an 18 wheel truck / trailer when the phantom breaking occurred. Except for the attention of the truck driver and him slamming on his breaks to avoid rear ending me, I wouldn’t be here. I’ve opened 2 service complaints with Tesla and their response is that it is a learned correction for the car - Well it isn’t working.
Corrective Action:
In about a dozen incidences with my 12,000 mile model 3 the breaks come on unexpectedly. In one case i was on I-70 being followed by an 18 wheel truck / trailer when the phantom breaking occurred. Except for the attention of the truck driver and him slamming on his breaks to avoid rear ending me, I wouldn’t be here. I’ve opened 2 service complaints with Tesla and their response is that it is a learned correction for the car - Well it isn’t working.
Additional Notes:
In about a dozen incidences with my 12,000 mile model 3 the breaks come on unexpectedly. In one case i was on I-70 being followed by an 18 wheel truck / trailer when the phantom breaking occurred. Except for the attention of the truck driver and him slamming on his breaks to avoid rear ending me, I wouldn’t be here. I’ve opened 2 service complaints with Tesla and their response is that it is a learned correction for the car - Well it isn’t working.
Mfg Campaign: 11524148
Recall Date: May 27, 2023
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
My 2022 Tesla Model 3 was hit on a highway from behind the car with 100 mph , the car spun multiple times and hit the guard rail. The Car Rear and front side was heavily damaged due to the impact but the Air bags were not deployed. The Car is declared total loss. The car is less than a year old and does not have any issues. Police report says that the Car Air bags are not deployed. There are no warning sign or any failures before the crash. I want to bring this incident ( Tesla AirBags for Model 3) to you attention as this is a Safety and risk to other drivers driving the same car.Also, i do have the Crash report if required.
Corrective Action:
My 2022 Tesla Model 3 was hit on a highway from behind the car with 100 mph , the car spun multiple times and hit the guard rail. The Car Rear and front side was heavily damaged due to the impact but the Air bags were not deployed. The Car is declared total loss. The car is less than a year old and does not have any issues. Police report says that the Car Air bags are not deployed. There are no warning sign or any failures before the crash. I want to bring this incident ( Tesla AirBags for Model 3) to you attention as this is a Safety and risk to other drivers driving the same car.Also, i do have the Crash report if required.
Additional Notes:
My 2022 Tesla Model 3 was hit on a highway from behind the car with 100 mph , the car spun multiple times and hit the guard rail. The Car Rear and front side was heavily damaged due to the impact but the Air bags were not deployed. The Car is declared total loss. The car is less than a year old and does not have any issues. Police report says that the Car Air bags are not deployed. There are no warning sign or any failures before the crash. I want to bring this incident ( Tesla AirBags for Model 3) to you attention as this is a Safety and risk to other drivers driving the same car.Also, i do have the Crash report if required.
Mfg Campaign: 11523996
Recall Date: May 26, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving in cruise control, NOT AUTOPILOT, my car phantom braked. The road was clear, the weather was clear. I'm thankful there was not a car behind me. I was doing the speed limit at the time 70mph when the incident occurred. the date lised below is an approximate date. It has occurred several times. I drive 45 minutes to work Mon-Thurs and cruise control helps for the long drive
Corrective Action:
While driving in cruise control, NOT AUTOPILOT, my car phantom braked. The road was clear, the weather was clear. I'm thankful there was not a car behind me. I was doing the speed limit at the time 70mph when the incident occurred. the date lised below is an approximate date. It has occurred several times. I drive 45 minutes to work Mon-Thurs and cruise control helps for the long drive
Additional Notes:
While driving in cruise control, NOT AUTOPILOT, my car phantom braked. The road was clear, the weather was clear. I'm thankful there was not a car behind me. I was doing the speed limit at the time 70mph when the incident occurred. the date lised below is an approximate date. It has occurred several times. I drive 45 minutes to work Mon-Thurs and cruise control helps for the long drive
Mfg Campaign: 11523625
Recall Date: May 24, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving in cruise control, NOT AUTOPILOT, my car phantom braked. The road was clear, the weather was clear. I'm thankful there was not a car behind me. I was doing the speed limit at the time 70mph when the incident occurred. the date lised below is an approximate date. It has occurred several times. I drive 45 minutes to work Mon-Thurs and cruise control helps for the long drive
Corrective Action:
While driving in cruise control, NOT AUTOPILOT, my car phantom braked. The road was clear, the weather was clear. I'm thankful there was not a car behind me. I was doing the speed limit at the time 70mph when the incident occurred. the date lised below is an approximate date. It has occurred several times. I drive 45 minutes to work Mon-Thurs and cruise control helps for the long drive
Additional Notes:
While driving in cruise control, NOT AUTOPILOT, my car phantom braked. The road was clear, the weather was clear. I'm thankful there was not a car behind me. I was doing the speed limit at the time 70mph when the incident occurred. the date lised below is an approximate date. It has occurred several times. I drive 45 minutes to work Mon-Thurs and cruise control helps for the long drive
Mfg Campaign: 11523625
Recall Date: May 24, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving in cruise control, NOT AUTOPILOT, my car phantom braked. The road was clear, the weather was clear. I'm thankful there was not a car behind me. I was doing the speed limit at the time 70mph when the incident occurred. the date lised below is an approximate date. It has occurred several times. I drive 45 minutes to work Mon-Thurs and cruise control helps for the long drive
Corrective Action:
While driving in cruise control, NOT AUTOPILOT, my car phantom braked. The road was clear, the weather was clear. I'm thankful there was not a car behind me. I was doing the speed limit at the time 70mph when the incident occurred. the date lised below is an approximate date. It has occurred several times. I drive 45 minutes to work Mon-Thurs and cruise control helps for the long drive
Additional Notes:
While driving in cruise control, NOT AUTOPILOT, my car phantom braked. The road was clear, the weather was clear. I'm thankful there was not a car behind me. I was doing the speed limit at the time 70mph when the incident occurred. the date lised below is an approximate date. It has occurred several times. I drive 45 minutes to work Mon-Thurs and cruise control helps for the long drive
Mfg Campaign: 11523625
Recall Date: May 24, 2023
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