Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving on AutoPilot the I-10W on Wednesday July 16, 2025, the car suddenly and very harshly braked for no reason at all. The vehicle in front of me was visible on the vehicle's display, meaning it was keeping it distance and was actively adapting to its speed and distance, and at no time did I press the brake or move the steering wheel for the vehicle to use its emergency braking. It was so harsh, I felt the blood throughout my head and body lunge forward, and AutoPilot immediately turned off. If I wasn't aware of this sudden braking, I would have assumed AutoPilot would still be active, but knowing of Tesla's "phantom braking", I immediately took control once I noticed AutoPilot turned off on its own. I have a video of the dash cam available (over 10MB) if needed.
Corrective Action:
While driving on AutoPilot the I-10W on Wednesday July 16, 2025, the car suddenly and very harshly braked for no reason at all. The vehicle in front of me was visible on the vehicle's display, meaning it was keeping it distance and was actively adapting to its speed and distance, and at no time did I press the brake or move the steering wheel for the vehicle to use its emergency braking. It was so harsh, I felt the blood throughout my head and body lunge forward, and AutoPilot immediately turned off. If I wasn't aware of this sudden braking, I would have assumed AutoPilot would still be active, but knowing of Tesla's "phantom braking", I immediately took control once I noticed AutoPilot turned off on its own. I have a video of the dash cam available (over 10MB) if needed.
Additional Notes:
While driving on AutoPilot the I-10W on Wednesday July 16, 2025, the car suddenly and very harshly braked for no reason at all. The vehicle in front of me was visible on the vehicle's display, meaning it was keeping it distance and was actively adapting to its speed and distance, and at no time did I press the brake or move the steering wheel for the vehicle to use its emergency braking. It was so harsh, I felt the blood throughout my head and body lunge forward, and AutoPilot immediately turned off. If I wasn't aware of this sudden braking, I would have assumed AutoPilot would still be active, but knowing of Tesla's "phantom braking", I immediately took control once I noticed AutoPilot turned off on its own. I have a video of the dash cam available (over 10MB) if needed.
Mfg Campaign: 11677008
Recall Date: Jul 29, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving on AutoPilot the I-10W on Wednesday July 16, 2025, the car suddenly and very harshly braked for no reason at all. The vehicle in front of me was visible on the vehicle's display, meaning it was keeping it distance and was actively adapting to its speed and distance, and at no time did I press the brake or move the steering wheel for the vehicle to use its emergency braking. It was so harsh, I felt the blood throughout my head and body lunge forward, and AutoPilot immediately turned off. If I wasn't aware of this sudden braking, I would have assumed AutoPilot would still be active, but knowing of Tesla's "phantom braking", I immediately took control once I noticed AutoPilot turned off on its own. I have a video of the dash cam available (over 10MB) if needed.
Corrective Action:
While driving on AutoPilot the I-10W on Wednesday July 16, 2025, the car suddenly and very harshly braked for no reason at all. The vehicle in front of me was visible on the vehicle's display, meaning it was keeping it distance and was actively adapting to its speed and distance, and at no time did I press the brake or move the steering wheel for the vehicle to use its emergency braking. It was so harsh, I felt the blood throughout my head and body lunge forward, and AutoPilot immediately turned off. If I wasn't aware of this sudden braking, I would have assumed AutoPilot would still be active, but knowing of Tesla's "phantom braking", I immediately took control once I noticed AutoPilot turned off on its own. I have a video of the dash cam available (over 10MB) if needed.
Additional Notes:
While driving on AutoPilot the I-10W on Wednesday July 16, 2025, the car suddenly and very harshly braked for no reason at all. The vehicle in front of me was visible on the vehicle's display, meaning it was keeping it distance and was actively adapting to its speed and distance, and at no time did I press the brake or move the steering wheel for the vehicle to use its emergency braking. It was so harsh, I felt the blood throughout my head and body lunge forward, and AutoPilot immediately turned off. If I wasn't aware of this sudden braking, I would have assumed AutoPilot would still be active, but knowing of Tesla's "phantom braking", I immediately took control once I noticed AutoPilot turned off on its own. I have a video of the dash cam available (over 10MB) if needed.
Mfg Campaign: 11677008
Recall Date: Jul 29, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving on AutoPilot the I-10W on Wednesday July 16, 2025, the car suddenly and very harshly braked for no reason at all. The vehicle in front of me was visible on the vehicle's display, meaning it was keeping it distance and was actively adapting to its speed and distance, and at no time did I press the brake or move the steering wheel for the vehicle to use its emergency braking. It was so harsh, I felt the blood throughout my head and body lunge forward, and AutoPilot immediately turned off. If I wasn't aware of this sudden braking, I would have assumed AutoPilot would still be active, but knowing of Tesla's "phantom braking", I immediately took control once I noticed AutoPilot turned off on its own. I have a video of the dash cam available (over 10MB) if needed.
Corrective Action:
While driving on AutoPilot the I-10W on Wednesday July 16, 2025, the car suddenly and very harshly braked for no reason at all. The vehicle in front of me was visible on the vehicle's display, meaning it was keeping it distance and was actively adapting to its speed and distance, and at no time did I press the brake or move the steering wheel for the vehicle to use its emergency braking. It was so harsh, I felt the blood throughout my head and body lunge forward, and AutoPilot immediately turned off. If I wasn't aware of this sudden braking, I would have assumed AutoPilot would still be active, but knowing of Tesla's "phantom braking", I immediately took control once I noticed AutoPilot turned off on its own. I have a video of the dash cam available (over 10MB) if needed.
Additional Notes:
While driving on AutoPilot the I-10W on Wednesday July 16, 2025, the car suddenly and very harshly braked for no reason at all. The vehicle in front of me was visible on the vehicle's display, meaning it was keeping it distance and was actively adapting to its speed and distance, and at no time did I press the brake or move the steering wheel for the vehicle to use its emergency braking. It was so harsh, I felt the blood throughout my head and body lunge forward, and AutoPilot immediately turned off. If I wasn't aware of this sudden braking, I would have assumed AutoPilot would still be active, but knowing of Tesla's "phantom braking", I immediately took control once I noticed AutoPilot turned off on its own. I have a video of the dash cam available (over 10MB) if needed.
Mfg Campaign: 11677008
Recall Date: Jul 29, 2025
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
I took my car to Tesla service to have 3 tires changed. On the drive home for the service, the car automatically pulled the to right several times with the final time pulling so hard, the car jumped the curb and damaged the car. Speaking with the Tesla service associate after the accident, they admitted that they did not complete alignment of the tires and that the automatic lane correction mechanism uses the alignment to gauge if it should correct or not. Tesla service will not take responsibility for causing the issue.
Corrective Action:
I took my car to Tesla service to have 3 tires changed. On the drive home for the service, the car automatically pulled the to right several times with the final time pulling so hard, the car jumped the curb and damaged the car. Speaking with the Tesla service associate after the accident, they admitted that they did not complete alignment of the tires and that the automatic lane correction mechanism uses the alignment to gauge if it should correct or not. Tesla service will not take responsibility for causing the issue.
Additional Notes:
I took my car to Tesla service to have 3 tires changed. On the drive home for the service, the car automatically pulled the to right several times with the final time pulling so hard, the car jumped the curb and damaged the car. Speaking with the Tesla service associate after the accident, they admitted that they did not complete alignment of the tires and that the automatic lane correction mechanism uses the alignment to gauge if it should correct or not. Tesla service will not take responsibility for causing the issue.
Mfg Campaign: 11673159
Recall Date: Jul 13, 2025
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
I took my car to Tesla service to have 3 tires changed. On the drive home for the service, the car automatically pulled the to right several times with the final time pulling so hard, the car jumped the curb and damaged the car. Speaking with the Tesla service associate after the accident, they admitted that they did not complete alignment of the tires and that the automatic lane correction mechanism uses the alignment to gauge if it should correct or not. Tesla service will not take responsibility for causing the issue.
Corrective Action:
I took my car to Tesla service to have 3 tires changed. On the drive home for the service, the car automatically pulled the to right several times with the final time pulling so hard, the car jumped the curb and damaged the car. Speaking with the Tesla service associate after the accident, they admitted that they did not complete alignment of the tires and that the automatic lane correction mechanism uses the alignment to gauge if it should correct or not. Tesla service will not take responsibility for causing the issue.
Additional Notes:
I took my car to Tesla service to have 3 tires changed. On the drive home for the service, the car automatically pulled the to right several times with the final time pulling so hard, the car jumped the curb and damaged the car. Speaking with the Tesla service associate after the accident, they admitted that they did not complete alignment of the tires and that the automatic lane correction mechanism uses the alignment to gauge if it should correct or not. Tesla service will not take responsibility for causing the issue.
Mfg Campaign: 11673159
Recall Date: Jul 13, 2025
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
I took my car to Tesla service to have 3 tires changed. On the drive home for the service, the car automatically pulled the to right several times with the final time pulling so hard, the car jumped the curb and damaged the car. Speaking with the Tesla service associate after the accident, they admitted that they did not complete alignment of the tires and that the automatic lane correction mechanism uses the alignment to gauge if it should correct or not. Tesla service will not take responsibility for causing the issue.
Corrective Action:
I took my car to Tesla service to have 3 tires changed. On the drive home for the service, the car automatically pulled the to right several times with the final time pulling so hard, the car jumped the curb and damaged the car. Speaking with the Tesla service associate after the accident, they admitted that they did not complete alignment of the tires and that the automatic lane correction mechanism uses the alignment to gauge if it should correct or not. Tesla service will not take responsibility for causing the issue.
Additional Notes:
I took my car to Tesla service to have 3 tires changed. On the drive home for the service, the car automatically pulled the to right several times with the final time pulling so hard, the car jumped the curb and damaged the car. Speaking with the Tesla service associate after the accident, they admitted that they did not complete alignment of the tires and that the automatic lane correction mechanism uses the alignment to gauge if it should correct or not. Tesla service will not take responsibility for causing the issue.
Mfg Campaign: 11673159
Recall Date: Jul 13, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While traveling at approximately 70 miles per hour on an interstate, the vehicle's automatic emergency braking system engaged multiple times in rapid succession—approximately five separate braking events. Each time, the system falsely detected an obstacle, which it appeared to interpret as a person in front of the vehicle. In reality, there was nothing on the road; the system was reacting to a roof-mounted strap that was fluttering slightly in view of the forward sensors. These false positives caused the vehicle to brake suddenly and forcefully, creating a highly dangerous situation for vehicles behind me. Multiple drivers were forced to swerve to avoid a collision. Thankfully, no crash occurred, but the repeated unexpected braking posed a serious risk to my safety and the safety of others on the highway. Additionally, I had previously disabled the automatic emergency braking feature in the vehicle's settings. However, I later discovered that this system reactivates by default every time the vehicle is restarted. There is currently no option to permanently disable this feature, meaning drivers must manually turn it off for each individual trip, which is not clearly communicated by the system. This issue has not yet been inspected by the manufacturer or a dealer. No warning lights or error messages appeared before or during the braking events.
Corrective Action:
While traveling at approximately 70 miles per hour on an interstate, the vehicle's automatic emergency braking system engaged multiple times in rapid succession—approximately five separate braking events. Each time, the system falsely detected an obstacle, which it appeared to interpret as a person in front of the vehicle. In reality, there was nothing on the road; the system was reacting to a roof-mounted strap that was fluttering slightly in view of the forward sensors. These false positives caused the vehicle to brake suddenly and forcefully, creating a highly dangerous situation for vehicles behind me. Multiple drivers were forced to swerve to avoid a collision. Thankfully, no crash occurred, but the repeated unexpected braking posed a serious risk to my safety and the safety of others on the highway. Additionally, I had previously disabled the automatic emergency braking feature in the vehicle's settings. However, I later discovered that this system reactivates by default every time the vehicle is restarted. There is currently no option to permanently disable this feature, meaning drivers must manually turn it off for each individual trip, which is not clearly communicated by the system. This issue has not yet been inspected by the manufacturer or a dealer. No warning lights or error messages appeared before or during the braking events.
Additional Notes:
While traveling at approximately 70 miles per hour on an interstate, the vehicle's automatic emergency braking system engaged multiple times in rapid succession—approximately five separate braking events. Each time, the system falsely detected an obstacle, which it appeared to interpret as a person in front of the vehicle. In reality, there was nothing on the road; the system was reacting to a roof-mounted strap that was fluttering slightly in view of the forward sensors. These false positives caused the vehicle to brake suddenly and forcefully, creating a highly dangerous situation for vehicles behind me. Multiple drivers were forced to swerve to avoid a collision. Thankfully, no crash occurred, but the repeated unexpected braking posed a serious risk to my safety and the safety of others on the highway. Additionally, I had previously disabled the automatic emergency braking feature in the vehicle's settings. However, I later discovered that this system reactivates by default every time the vehicle is restarted. There is currently no option to permanently disable this feature, meaning drivers must manually turn it off for each individual trip, which is not clearly communicated by the system. This issue has not yet been inspected by the manufacturer or a dealer. No warning lights or error messages appeared before or during the braking events.
Mfg Campaign: 11670491
Recall Date: Jul 1, 2025
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
During operation steering wheel becomes heavy and difficult to turn and becomes notchy. Very difficult to stay in ones own lane.
Corrective Action:
During operation steering wheel becomes heavy and difficult to turn and becomes notchy. Very difficult to stay in ones own lane.
Additional Notes:
During operation steering wheel becomes heavy and difficult to turn and becomes notchy. Very difficult to stay in ones own lane.
Mfg Campaign: 11669363
Recall Date: Jun 26, 2025
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was traveling northbound on [XXX} in Sugar Grove, IL with the traffic aware cruise control on. As I passed under [XXX] the car braked heavily for no reason. No cars in the area...thankfully. I could have easily been rear-ended. It has done this on more than one occasion at this location. I filed a "bug-report" via the right hand button on the steering wheel. I was also traveling [XXX] near Lasalle-Peru with the cruise control on at about 80 mph when the vehicle suddenly braked heavily. No cars around at all. The moment was extremely frightening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was traveling northbound on [XXX} in Sugar Grove, IL with the traffic aware cruise control on. As I passed under [XXX] the car braked heavily for no reason. No cars in the area...thankfully. I could have easily been rear-ended. It has done this on more than one occasion at this location. I filed a "bug-report" via the right hand button on the steering wheel. I was also traveling [XXX] near Lasalle-Peru with the cruise control on at about 80 mph when the vehicle suddenly braked heavily. No cars around at all. The moment was extremely frightening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was traveling northbound on [XXX} in Sugar Grove, IL with the traffic aware cruise control on. As I passed under [XXX] the car braked heavily for no reason. No cars in the area...thankfully. I could have easily been rear-ended. It has done this on more than one occasion at this location. I filed a "bug-report" via the right hand button on the steering wheel. I was also traveling [XXX] near Lasalle-Peru with the cruise control on at about 80 mph when the vehicle suddenly braked heavily. No cars around at all. The moment was extremely frightening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11667444
Recall Date: Jun 17, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was traveling northbound on [XXX} in Sugar Grove, IL with the traffic aware cruise control on. As I passed under [XXX] the car braked heavily for no reason. No cars in the area...thankfully. I could have easily been rear-ended. It has done this on more than one occasion at this location. I filed a "bug-report" via the right hand button on the steering wheel. I was also traveling [XXX] near Lasalle-Peru with the cruise control on at about 80 mph when the vehicle suddenly braked heavily. No cars around at all. The moment was extremely frightening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was traveling northbound on [XXX} in Sugar Grove, IL with the traffic aware cruise control on. As I passed under [XXX] the car braked heavily for no reason. No cars in the area...thankfully. I could have easily been rear-ended. It has done this on more than one occasion at this location. I filed a "bug-report" via the right hand button on the steering wheel. I was also traveling [XXX] near Lasalle-Peru with the cruise control on at about 80 mph when the vehicle suddenly braked heavily. No cars around at all. The moment was extremely frightening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was traveling northbound on [XXX} in Sugar Grove, IL with the traffic aware cruise control on. As I passed under [XXX] the car braked heavily for no reason. No cars in the area...thankfully. I could have easily been rear-ended. It has done this on more than one occasion at this location. I filed a "bug-report" via the right hand button on the steering wheel. I was also traveling [XXX] near Lasalle-Peru with the cruise control on at about 80 mph when the vehicle suddenly braked heavily. No cars around at all. The moment was extremely frightening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11667444
Recall Date: Jun 17, 2025
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated that while attempting to reverse into a parking spot, the cameras failed to activate, along with the sensors, which included the backup sensors failed to alert that there was an object. As a result, the contact crashed in reverse into a cement pole on the front driver's side door and mirror. No property damage was reported, and the vehicle came to a stop upon the contact depressing the brake pedal. The air bags were not deployed. The vehicle was going 5 MPH at the time of the crash. The contact attempted to retrieve the recording of the crash, and there was no record. No warning lights were illuminated. A police report was not filed. The vehicle was not destroyed. No injuries were reported. The local dealer was contacted, however the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,290.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated that while attempting to reverse into a parking spot, the cameras failed to activate, along with the sensors, which included the backup sensors failed to alert that there was an object. As a result, the contact crashed in reverse into a cement pole on the front driver's side door and mirror. No property damage was reported, and the vehicle came to a stop upon the contact depressing the brake pedal. The air bags were not deployed. The vehicle was going 5 MPH at the time of the crash. The contact attempted to retrieve the recording of the crash, and there was no record. No warning lights were illuminated. A police report was not filed. The vehicle was not destroyed. No injuries were reported. The local dealer was contacted, however the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,290.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated that while attempting to reverse into a parking spot, the cameras failed to activate, along with the sensors, which included the backup sensors failed to alert that there was an object. As a result, the contact crashed in reverse into a cement pole on the front driver's side door and mirror. No property damage was reported, and the vehicle came to a stop upon the contact depressing the brake pedal. The air bags were not deployed. The vehicle was going 5 MPH at the time of the crash. The contact attempted to retrieve the recording of the crash, and there was no record. No warning lights were illuminated. A police report was not filed. The vehicle was not destroyed. No injuries were reported. The local dealer was contacted, however the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,290.
Mfg Campaign: 11666026
Recall Date: Jun 10, 2025
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated that while the vehicle was in self-driving mode, the vehicle was supposed to merge into the right lane, however the vehicle accelerated into the left lane, and another vehicle collided into the front driver side of the vehicle. The contact stated that he did not sustain any injuries, however the passenger stated he sustained injuries, but the injuries were unknown. No medical attention was required. The contact stated that a police report was filed. The vehicle was taken to dealer where it was diagnosed that the software needs to be updated. The vehicle was not repaired. The vehicle was still drivable after the incident. The manufacturer was not notified of the failure. The approximate failure mileage was 104,547.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated that while the vehicle was in self-driving mode, the vehicle was supposed to merge into the right lane, however the vehicle accelerated into the left lane, and another vehicle collided into the front driver side of the vehicle. The contact stated that he did not sustain any injuries, however the passenger stated he sustained injuries, but the injuries were unknown. No medical attention was required. The contact stated that a police report was filed. The vehicle was taken to dealer where it was diagnosed that the software needs to be updated. The vehicle was not repaired. The vehicle was still drivable after the incident. The manufacturer was not notified of the failure. The approximate failure mileage was 104,547.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated that while the vehicle was in self-driving mode, the vehicle was supposed to merge into the right lane, however the vehicle accelerated into the left lane, and another vehicle collided into the front driver side of the vehicle. The contact stated that he did not sustain any injuries, however the passenger stated he sustained injuries, but the injuries were unknown. No medical attention was required. The contact stated that a police report was filed. The vehicle was taken to dealer where it was diagnosed that the software needs to be updated. The vehicle was not repaired. The vehicle was still drivable after the incident. The manufacturer was not notified of the failure. The approximate failure mileage was 104,547.
Mfg Campaign: 11664877
Recall Date: Jun 4, 2025
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rodents Chew on Car Wires Consequences of Rodent Damage: Malfunctioning Components: Chewed wires can lead to a variety of problems, including issues with the engine, lights, sensors, and other electrical components. Expensive Repairs: Repairing or replacing damaged wiring harnesses can be costly, potentially running into the thousands of dollars. Safety Hazards: Damaged wiring can pose safety risks, potentially causing electrical shorts, fires, or malfunctions while driving.
Corrective Action:
Rodents Chew on Car Wires Consequences of Rodent Damage: Malfunctioning Components: Chewed wires can lead to a variety of problems, including issues with the engine, lights, sensors, and other electrical components. Expensive Repairs: Repairing or replacing damaged wiring harnesses can be costly, potentially running into the thousands of dollars. Safety Hazards: Damaged wiring can pose safety risks, potentially causing electrical shorts, fires, or malfunctions while driving.
Additional Notes:
Rodents Chew on Car Wires Consequences of Rodent Damage: Malfunctioning Components: Chewed wires can lead to a variety of problems, including issues with the engine, lights, sensors, and other electrical components. Expensive Repairs: Repairing or replacing damaged wiring harnesses can be costly, potentially running into the thousands of dollars. Safety Hazards: Damaged wiring can pose safety risks, potentially causing electrical shorts, fires, or malfunctions while driving.
Mfg Campaign: 11661955
Recall Date: May 19, 2025
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rodents Chew on Car Wires Consequences of Rodent Damage: Malfunctioning Components: Chewed wires can lead to a variety of problems, including issues with the engine, lights, sensors, and other electrical components. Expensive Repairs: Repairing or replacing damaged wiring harnesses can be costly, potentially running into the thousands of dollars. Safety Hazards: Damaged wiring can pose safety risks, potentially causing electrical shorts, fires, or malfunctions while driving.
Corrective Action:
Rodents Chew on Car Wires Consequences of Rodent Damage: Malfunctioning Components: Chewed wires can lead to a variety of problems, including issues with the engine, lights, sensors, and other electrical components. Expensive Repairs: Repairing or replacing damaged wiring harnesses can be costly, potentially running into the thousands of dollars. Safety Hazards: Damaged wiring can pose safety risks, potentially causing electrical shorts, fires, or malfunctions while driving.
Additional Notes:
Rodents Chew on Car Wires Consequences of Rodent Damage: Malfunctioning Components: Chewed wires can lead to a variety of problems, including issues with the engine, lights, sensors, and other electrical components. Expensive Repairs: Repairing or replacing damaged wiring harnesses can be costly, potentially running into the thousands of dollars. Safety Hazards: Damaged wiring can pose safety risks, potentially causing electrical shorts, fires, or malfunctions while driving.
Mfg Campaign: 11661955
Recall Date: May 19, 2025
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When the vehicle is set to regenerative braking mode, lifting off the accelerator pedal causes the car to decelerate significantly. However, in many cases, the brake lights do not illuminate during this process. This could potentially create a safety risk, as drivers behind may not realize the car is slowing down and may not respond in time. tesla
Corrective Action:
When the vehicle is set to regenerative braking mode, lifting off the accelerator pedal causes the car to decelerate significantly. However, in many cases, the brake lights do not illuminate during this process. This could potentially create a safety risk, as drivers behind may not realize the car is slowing down and may not respond in time. tesla
Additional Notes:
When the vehicle is set to regenerative braking mode, lifting off the accelerator pedal causes the car to decelerate significantly. However, in many cases, the brake lights do not illuminate during this process. This could potentially create a safety risk, as drivers behind may not realize the car is slowing down and may not respond in time. tesla
Mfg Campaign: 11660263
Recall Date: May 11, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When the vehicle is set to regenerative braking mode, lifting off the accelerator pedal causes the car to decelerate significantly. However, in many cases, the brake lights do not illuminate during this process. This could potentially create a safety risk, as drivers behind may not realize the car is slowing down and may not respond in time. tesla
Corrective Action:
When the vehicle is set to regenerative braking mode, lifting off the accelerator pedal causes the car to decelerate significantly. However, in many cases, the brake lights do not illuminate during this process. This could potentially create a safety risk, as drivers behind may not realize the car is slowing down and may not respond in time. tesla
Additional Notes:
When the vehicle is set to regenerative braking mode, lifting off the accelerator pedal causes the car to decelerate significantly. However, in many cases, the brake lights do not illuminate during this process. This could potentially create a safety risk, as drivers behind may not realize the car is slowing down and may not respond in time. tesla
Mfg Campaign: 11660263
Recall Date: May 11, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When the vehicle is set to regenerative braking mode, lifting off the accelerator pedal causes the car to decelerate significantly. However, in many cases, the brake lights do not illuminate during this process. This could potentially create a safety risk, as drivers behind may not realize the car is slowing down and may not respond in time. tesla
Corrective Action:
When the vehicle is set to regenerative braking mode, lifting off the accelerator pedal causes the car to decelerate significantly. However, in many cases, the brake lights do not illuminate during this process. This could potentially create a safety risk, as drivers behind may not realize the car is slowing down and may not respond in time. tesla
Additional Notes:
When the vehicle is set to regenerative braking mode, lifting off the accelerator pedal causes the car to decelerate significantly. However, in many cases, the brake lights do not illuminate during this process. This could potentially create a safety risk, as drivers behind may not realize the car is slowing down and may not respond in time. tesla
Mfg Campaign: 11660263
Recall Date: May 11, 2025
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Wy wife and I drove our Tesla Model 3 from Palo Alto, CA to San Francisco downtown, to meet friends. I was the driver, and my wife sat on the passenger seat. The weather was clear, and the pavement was dry. I did not engage auto-pilot features during the entire trip. The car condition was normal with no signs of error or warning. I made a right turn onto [XXX] from [XXX] Shortly after I completed the turn, the car unexpectedly lost control. Without any prior warnings, it suddenly veered into the center divider, snapped a tree, dashed towards oncoming traffic on the other side of [XXX] , and finally stopped on [XXX] , labelled as location A on the attached drawing. Everything happened so quickly: I could not control the steering wheel, and I applied the brakes in vain. The vehicle seized control, no matter how hard I tried to stop it. I regained control of the vehicle at the intersection of [XXX] and [XXX] , and was able to park the car at location A. We were very fortunate and blessed that we did not hit people at the bus stop, that there were no cars in front of us, that the opposite traffic on [XXX] was stopped by a red light, and that the traffic was light on [XXX] Without such luck, my wife and I, and probably others, would have been seriously injured, if not worse. Because [XXX] is one-way, we decided to move the vehicle to [XXX] , and parked at location B in the drawing. I called 911 and spoke to a female dispatcher. She asked us to remain at location B and wait for police officers to arrive. We waited there for almost 3 hours, but no police arrived. The dashboard display indicated that we had a flat tire(s). We called mobile tire services. After their inspection, most of our tires were alright, except the rim of the front-left wheel was badly bent, as you can see in the attached photo. The mobile tire service staff was skilled enough to carefully patch the damage and said it should be OK to drive back to Palo Alto. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5
Corrective Action:
Wy wife and I drove our Tesla Model 3 from Palo Alto, CA to San Francisco downtown, to meet friends. I was the driver, and my wife sat on the passenger seat. The weather was clear, and the pavement was dry. I did not engage auto-pilot features during the entire trip. The car condition was normal with no signs of error or warning. I made a right turn onto [XXX] from [XXX] Shortly after I completed the turn, the car unexpectedly lost control. Without any prior warnings, it suddenly veered into the center divider, snapped a tree, dashed towards oncoming traffic on the other side of [XXX] , and finally stopped on [XXX] , labelled as location A on the attached drawing. Everything happened so quickly: I could not control the steering wheel, and I applied the brakes in vain. The vehicle seized control, no matter how hard I tried to stop it. I regained control of the vehicle at the intersection of [XXX] and [XXX] , and was able to park the car at location A. We were very fortunate and blessed that we did not hit people at the bus stop, that there were no cars in front of us, that the opposite traffic on [XXX] was stopped by a red light, and that the traffic was light on [XXX] Without such luck, my wife and I, and probably others, would have been seriously injured, if not worse. Because [XXX] is one-way, we decided to move the vehicle to [XXX] , and parked at location B in the drawing. I called 911 and spoke to a female dispatcher. She asked us to remain at location B and wait for police officers to arrive. We waited there for almost 3 hours, but no police arrived. The dashboard display indicated that we had a flat tire(s). We called mobile tire services. After their inspection, most of our tires were alright, except the rim of the front-left wheel was badly bent, as you can see in the attached photo. The mobile tire service staff was skilled enough to carefully patch the damage and said it should be OK to drive back to Palo Alto. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5
Additional Notes:
Wy wife and I drove our Tesla Model 3 from Palo Alto, CA to San Francisco downtown, to meet friends. I was the driver, and my wife sat on the passenger seat. The weather was clear, and the pavement was dry. I did not engage auto-pilot features during the entire trip. The car condition was normal with no signs of error or warning. I made a right turn onto [XXX] from [XXX] Shortly after I completed the turn, the car unexpectedly lost control. Without any prior warnings, it suddenly veered into the center divider, snapped a tree, dashed towards oncoming traffic on the other side of [XXX] , and finally stopped on [XXX] , labelled as location A on the attached drawing. Everything happened so quickly: I could not control the steering wheel, and I applied the brakes in vain. The vehicle seized control, no matter how hard I tried to stop it. I regained control of the vehicle at the intersection of [XXX] and [XXX] , and was able to park the car at location A. We were very fortunate and blessed that we did not hit people at the bus stop, that there were no cars in front of us, that the opposite traffic on [XXX] was stopped by a red light, and that the traffic was light on [XXX] Without such luck, my wife and I, and probably others, would have been seriously injured, if not worse. Because [XXX] is one-way, we decided to move the vehicle to [XXX] , and parked at location B in the drawing. I called 911 and spoke to a female dispatcher. She asked us to remain at location B and wait for police officers to arrive. We waited there for almost 3 hours, but no police arrived. The dashboard display indicated that we had a flat tire(s). We called mobile tire services. After their inspection, most of our tires were alright, except the rim of the front-left wheel was badly bent, as you can see in the attached photo. The mobile tire service staff was skilled enough to carefully patch the damage and said it should be OK to drive back to Palo Alto. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5
Mfg Campaign: 11658826
Recall Date: May 4, 2025
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Wy wife and I drove our Tesla Model 3 from Palo Alto, CA to San Francisco downtown, to meet friends. I was the driver, and my wife sat on the passenger seat. The weather was clear, and the pavement was dry. I did not engage auto-pilot features during the entire trip. The car condition was normal with no signs of error or warning. I made a right turn onto [XXX] from [XXX] Shortly after I completed the turn, the car unexpectedly lost control. Without any prior warnings, it suddenly veered into the center divider, snapped a tree, dashed towards oncoming traffic on the other side of [XXX] , and finally stopped on [XXX] , labelled as location A on the attached drawing. Everything happened so quickly: I could not control the steering wheel, and I applied the brakes in vain. The vehicle seized control, no matter how hard I tried to stop it. I regained control of the vehicle at the intersection of [XXX] and [XXX] , and was able to park the car at location A. We were very fortunate and blessed that we did not hit people at the bus stop, that there were no cars in front of us, that the opposite traffic on [XXX] was stopped by a red light, and that the traffic was light on [XXX] Without such luck, my wife and I, and probably others, would have been seriously injured, if not worse. Because [XXX] is one-way, we decided to move the vehicle to [XXX] , and parked at location B in the drawing. I called 911 and spoke to a female dispatcher. She asked us to remain at location B and wait for police officers to arrive. We waited there for almost 3 hours, but no police arrived. The dashboard display indicated that we had a flat tire(s). We called mobile tire services. After their inspection, most of our tires were alright, except the rim of the front-left wheel was badly bent, as you can see in the attached photo. The mobile tire service staff was skilled enough to carefully patch the damage and said it should be OK to drive back to Palo Alto. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5
Corrective Action:
Wy wife and I drove our Tesla Model 3 from Palo Alto, CA to San Francisco downtown, to meet friends. I was the driver, and my wife sat on the passenger seat. The weather was clear, and the pavement was dry. I did not engage auto-pilot features during the entire trip. The car condition was normal with no signs of error or warning. I made a right turn onto [XXX] from [XXX] Shortly after I completed the turn, the car unexpectedly lost control. Without any prior warnings, it suddenly veered into the center divider, snapped a tree, dashed towards oncoming traffic on the other side of [XXX] , and finally stopped on [XXX] , labelled as location A on the attached drawing. Everything happened so quickly: I could not control the steering wheel, and I applied the brakes in vain. The vehicle seized control, no matter how hard I tried to stop it. I regained control of the vehicle at the intersection of [XXX] and [XXX] , and was able to park the car at location A. We were very fortunate and blessed that we did not hit people at the bus stop, that there were no cars in front of us, that the opposite traffic on [XXX] was stopped by a red light, and that the traffic was light on [XXX] Without such luck, my wife and I, and probably others, would have been seriously injured, if not worse. Because [XXX] is one-way, we decided to move the vehicle to [XXX] , and parked at location B in the drawing. I called 911 and spoke to a female dispatcher. She asked us to remain at location B and wait for police officers to arrive. We waited there for almost 3 hours, but no police arrived. The dashboard display indicated that we had a flat tire(s). We called mobile tire services. After their inspection, most of our tires were alright, except the rim of the front-left wheel was badly bent, as you can see in the attached photo. The mobile tire service staff was skilled enough to carefully patch the damage and said it should be OK to drive back to Palo Alto. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5
Additional Notes:
Wy wife and I drove our Tesla Model 3 from Palo Alto, CA to San Francisco downtown, to meet friends. I was the driver, and my wife sat on the passenger seat. The weather was clear, and the pavement was dry. I did not engage auto-pilot features during the entire trip. The car condition was normal with no signs of error or warning. I made a right turn onto [XXX] from [XXX] Shortly after I completed the turn, the car unexpectedly lost control. Without any prior warnings, it suddenly veered into the center divider, snapped a tree, dashed towards oncoming traffic on the other side of [XXX] , and finally stopped on [XXX] , labelled as location A on the attached drawing. Everything happened so quickly: I could not control the steering wheel, and I applied the brakes in vain. The vehicle seized control, no matter how hard I tried to stop it. I regained control of the vehicle at the intersection of [XXX] and [XXX] , and was able to park the car at location A. We were very fortunate and blessed that we did not hit people at the bus stop, that there were no cars in front of us, that the opposite traffic on [XXX] was stopped by a red light, and that the traffic was light on [XXX] Without such luck, my wife and I, and probably others, would have been seriously injured, if not worse. Because [XXX] is one-way, we decided to move the vehicle to [XXX] , and parked at location B in the drawing. I called 911 and spoke to a female dispatcher. She asked us to remain at location B and wait for police officers to arrive. We waited there for almost 3 hours, but no police arrived. The dashboard display indicated that we had a flat tire(s). We called mobile tire services. After their inspection, most of our tires were alright, except the rim of the front-left wheel was badly bent, as you can see in the attached photo. The mobile tire service staff was skilled enough to carefully patch the damage and said it should be OK to drive back to Palo Alto. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5
Mfg Campaign: 11658826
Recall Date: May 4, 2025
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Wy wife and I drove our Tesla Model 3 from Palo Alto, CA to San Francisco downtown, to meet friends. I was the driver, and my wife sat on the passenger seat. The weather was clear, and the pavement was dry. I did not engage auto-pilot features during the entire trip. The car condition was normal with no signs of error or warning. I made a right turn onto [XXX] from [XXX] Shortly after I completed the turn, the car unexpectedly lost control. Without any prior warnings, it suddenly veered into the center divider, snapped a tree, dashed towards oncoming traffic on the other side of [XXX] , and finally stopped on [XXX] , labelled as location A on the attached drawing. Everything happened so quickly: I could not control the steering wheel, and I applied the brakes in vain. The vehicle seized control, no matter how hard I tried to stop it. I regained control of the vehicle at the intersection of [XXX] and [XXX] , and was able to park the car at location A. We were very fortunate and blessed that we did not hit people at the bus stop, that there were no cars in front of us, that the opposite traffic on [XXX] was stopped by a red light, and that the traffic was light on [XXX] Without such luck, my wife and I, and probably others, would have been seriously injured, if not worse. Because [XXX] is one-way, we decided to move the vehicle to [XXX] , and parked at location B in the drawing. I called 911 and spoke to a female dispatcher. She asked us to remain at location B and wait for police officers to arrive. We waited there for almost 3 hours, but no police arrived. The dashboard display indicated that we had a flat tire(s). We called mobile tire services. After their inspection, most of our tires were alright, except the rim of the front-left wheel was badly bent, as you can see in the attached photo. The mobile tire service staff was skilled enough to carefully patch the damage and said it should be OK to drive back to Palo Alto. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5
Corrective Action:
Wy wife and I drove our Tesla Model 3 from Palo Alto, CA to San Francisco downtown, to meet friends. I was the driver, and my wife sat on the passenger seat. The weather was clear, and the pavement was dry. I did not engage auto-pilot features during the entire trip. The car condition was normal with no signs of error or warning. I made a right turn onto [XXX] from [XXX] Shortly after I completed the turn, the car unexpectedly lost control. Without any prior warnings, it suddenly veered into the center divider, snapped a tree, dashed towards oncoming traffic on the other side of [XXX] , and finally stopped on [XXX] , labelled as location A on the attached drawing. Everything happened so quickly: I could not control the steering wheel, and I applied the brakes in vain. The vehicle seized control, no matter how hard I tried to stop it. I regained control of the vehicle at the intersection of [XXX] and [XXX] , and was able to park the car at location A. We were very fortunate and blessed that we did not hit people at the bus stop, that there were no cars in front of us, that the opposite traffic on [XXX] was stopped by a red light, and that the traffic was light on [XXX] Without such luck, my wife and I, and probably others, would have been seriously injured, if not worse. Because [XXX] is one-way, we decided to move the vehicle to [XXX] , and parked at location B in the drawing. I called 911 and spoke to a female dispatcher. She asked us to remain at location B and wait for police officers to arrive. We waited there for almost 3 hours, but no police arrived. The dashboard display indicated that we had a flat tire(s). We called mobile tire services. After their inspection, most of our tires were alright, except the rim of the front-left wheel was badly bent, as you can see in the attached photo. The mobile tire service staff was skilled enough to carefully patch the damage and said it should be OK to drive back to Palo Alto. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5
Additional Notes:
Wy wife and I drove our Tesla Model 3 from Palo Alto, CA to San Francisco downtown, to meet friends. I was the driver, and my wife sat on the passenger seat. The weather was clear, and the pavement was dry. I did not engage auto-pilot features during the entire trip. The car condition was normal with no signs of error or warning. I made a right turn onto [XXX] from [XXX] Shortly after I completed the turn, the car unexpectedly lost control. Without any prior warnings, it suddenly veered into the center divider, snapped a tree, dashed towards oncoming traffic on the other side of [XXX] , and finally stopped on [XXX] , labelled as location A on the attached drawing. Everything happened so quickly: I could not control the steering wheel, and I applied the brakes in vain. The vehicle seized control, no matter how hard I tried to stop it. I regained control of the vehicle at the intersection of [XXX] and [XXX] , and was able to park the car at location A. We were very fortunate and blessed that we did not hit people at the bus stop, that there were no cars in front of us, that the opposite traffic on [XXX] was stopped by a red light, and that the traffic was light on [XXX] Without such luck, my wife and I, and probably others, would have been seriously injured, if not worse. Because [XXX] is one-way, we decided to move the vehicle to [XXX] , and parked at location B in the drawing. I called 911 and spoke to a female dispatcher. She asked us to remain at location B and wait for police officers to arrive. We waited there for almost 3 hours, but no police arrived. The dashboard display indicated that we had a flat tire(s). We called mobile tire services. After their inspection, most of our tires were alright, except the rim of the front-left wheel was badly bent, as you can see in the attached photo. The mobile tire service staff was skilled enough to carefully patch the damage and said it should be OK to drive back to Palo Alto. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5
Mfg Campaign: 11658826
Recall Date: May 4, 2025
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