Complaints & Recalls
Official Safety Recalls - Important!
43 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-17-007
Recall Date: May 9, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-20-006
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Consumer Complaints
1.1K ComplaintsTesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving on interstate 8 from Tucson to San Diego. In a matter of 2 hours my Tesla activated the brakes on its own 5 times, sometimes in a rapid series of 2 to 3 times, causing me to lurch while going 75 mph so I immediately disengaged the adaptive cruise control. I was on a 2 lane divided highway with no cars in front of me, see picture attached. Since taking possession of my new 2021 model 3 in November 2021, it has happened about 11 times. I just had my wife research it. I will not be using this feature. A semi truck behind me almost swerved off the road because of my braking. This is unacceptable that Elon Musk is not recalling vehicles. His arrogance is going to kill people for this clear safety issue. Please take over and do the recall. They sold me this car knowing this was an hazard since June 2021.
Corrective Action:
I was driving on interstate 8 from Tucson to San Diego. In a matter of 2 hours my Tesla activated the brakes on its own 5 times, sometimes in a rapid series of 2 to 3 times, causing me to lurch while going 75 mph so I immediately disengaged the adaptive cruise control. I was on a 2 lane divided highway with no cars in front of me, see picture attached. Since taking possession of my new 2021 model 3 in November 2021, it has happened about 11 times. I just had my wife research it. I will not be using this feature. A semi truck behind me almost swerved off the road because of my braking. This is unacceptable that Elon Musk is not recalling vehicles. His arrogance is going to kill people for this clear safety issue. Please take over and do the recall. They sold me this car knowing this was an hazard since June 2021.
Additional Notes:
I was driving on interstate 8 from Tucson to San Diego. In a matter of 2 hours my Tesla activated the brakes on its own 5 times, sometimes in a rapid series of 2 to 3 times, causing me to lurch while going 75 mph so I immediately disengaged the adaptive cruise control. I was on a 2 lane divided highway with no cars in front of me, see picture attached. Since taking possession of my new 2021 model 3 in November 2021, it has happened about 11 times. I just had my wife research it. I will not be using this feature. A semi truck behind me almost swerved off the road because of my braking. This is unacceptable that Elon Musk is not recalling vehicles. His arrogance is going to kill people for this clear safety issue. Please take over and do the recall. They sold me this car knowing this was an hazard since June 2021.
Mfg Campaign: 11457424
Recall Date: Mar 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was driving on interstate 8 from Tucson to San Diego. In a matter of 2 hours my Tesla activated the brakes on its own 5 times, sometimes in a rapid series of 2 to 3 times, causing me to lurch while going 75 mph so I immediately disengaged the adaptive cruise control. I was on a 2 lane divided highway with no cars in front of me, see picture attached. Since taking possession of my new 2021 model 3 in November 2021, it has happened about 11 times. I just had my wife research it. I will not be using this feature. A semi truck behind me almost swerved off the road because of my braking. This is unacceptable that Elon Musk is not recalling vehicles. His arrogance is going to kill people for this clear safety issue. Please take over and do the recall. They sold me this car knowing this was an hazard since June 2021.
Corrective Action:
I was driving on interstate 8 from Tucson to San Diego. In a matter of 2 hours my Tesla activated the brakes on its own 5 times, sometimes in a rapid series of 2 to 3 times, causing me to lurch while going 75 mph so I immediately disengaged the adaptive cruise control. I was on a 2 lane divided highway with no cars in front of me, see picture attached. Since taking possession of my new 2021 model 3 in November 2021, it has happened about 11 times. I just had my wife research it. I will not be using this feature. A semi truck behind me almost swerved off the road because of my braking. This is unacceptable that Elon Musk is not recalling vehicles. His arrogance is going to kill people for this clear safety issue. Please take over and do the recall. They sold me this car knowing this was an hazard since June 2021.
Additional Notes:
I was driving on interstate 8 from Tucson to San Diego. In a matter of 2 hours my Tesla activated the brakes on its own 5 times, sometimes in a rapid series of 2 to 3 times, causing me to lurch while going 75 mph so I immediately disengaged the adaptive cruise control. I was on a 2 lane divided highway with no cars in front of me, see picture attached. Since taking possession of my new 2021 model 3 in November 2021, it has happened about 11 times. I just had my wife research it. I will not be using this feature. A semi truck behind me almost swerved off the road because of my braking. This is unacceptable that Elon Musk is not recalling vehicles. His arrogance is going to kill people for this clear safety issue. Please take over and do the recall. They sold me this car knowing this was an hazard since June 2021.
Mfg Campaign: 11457424
Recall Date: Mar 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving on interstate 8 from Tucson to San Diego. In a matter of 2 hours my Tesla activated the brakes on its own 5 times, sometimes in a rapid series of 2 to 3 times, causing me to lurch while going 75 mph so I immediately disengaged the adaptive cruise control. I was on a 2 lane divided highway with no cars in front of me, see picture attached. Since taking possession of my new 2021 model 3 in November 2021, it has happened about 11 times. I just had my wife research it. I will not be using this feature. A semi truck behind me almost swerved off the road because of my braking. This is unacceptable that Elon Musk is not recalling vehicles. His arrogance is going to kill people for this clear safety issue. Please take over and do the recall. They sold me this car knowing this was an hazard since June 2021.
Corrective Action:
I was driving on interstate 8 from Tucson to San Diego. In a matter of 2 hours my Tesla activated the brakes on its own 5 times, sometimes in a rapid series of 2 to 3 times, causing me to lurch while going 75 mph so I immediately disengaged the adaptive cruise control. I was on a 2 lane divided highway with no cars in front of me, see picture attached. Since taking possession of my new 2021 model 3 in November 2021, it has happened about 11 times. I just had my wife research it. I will not be using this feature. A semi truck behind me almost swerved off the road because of my braking. This is unacceptable that Elon Musk is not recalling vehicles. His arrogance is going to kill people for this clear safety issue. Please take over and do the recall. They sold me this car knowing this was an hazard since June 2021.
Additional Notes:
I was driving on interstate 8 from Tucson to San Diego. In a matter of 2 hours my Tesla activated the brakes on its own 5 times, sometimes in a rapid series of 2 to 3 times, causing me to lurch while going 75 mph so I immediately disengaged the adaptive cruise control. I was on a 2 lane divided highway with no cars in front of me, see picture attached. Since taking possession of my new 2021 model 3 in November 2021, it has happened about 11 times. I just had my wife research it. I will not be using this feature. A semi truck behind me almost swerved off the road because of my braking. This is unacceptable that Elon Musk is not recalling vehicles. His arrogance is going to kill people for this clear safety issue. Please take over and do the recall. They sold me this car knowing this was an hazard since June 2021.
Mfg Campaign: 11457424
Recall Date: Mar 19, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
No specific incident, but potentially dangerous. Several of the font sizes used on the Touchscreen, but especially the ones displaying the time, the temperature, and the miles remaining on the charge, are very difficult, if not impossible, to read if you need reading glasses. This is especially true for seniors. In order to get that information, you need to either pull out and put on your reading glasses or move your face to the right and closer to the screen, both potentially dangerous if you’re moving, especially at high speeds. This problem has been complained about repeatedly online for several years, but so far no response from Tesla. I don’t think it would be difficult or expensive either to give owners the option to increase font size or to make a one time increase of, say, 30% or 60%. The change would make driving a lot safer for those of us are on the wrong end of 60.
Corrective Action:
No specific incident, but potentially dangerous. Several of the font sizes used on the Touchscreen, but especially the ones displaying the time, the temperature, and the miles remaining on the charge, are very difficult, if not impossible, to read if you need reading glasses. This is especially true for seniors. In order to get that information, you need to either pull out and put on your reading glasses or move your face to the right and closer to the screen, both potentially dangerous if you’re moving, especially at high speeds. This problem has been complained about repeatedly online for several years, but so far no response from Tesla. I don’t think it would be difficult or expensive either to give owners the option to increase font size or to make a one time increase of, say, 30% or 60%. The change would make driving a lot safer for those of us are on the wrong end of 60.
Additional Notes:
No specific incident, but potentially dangerous. Several of the font sizes used on the Touchscreen, but especially the ones displaying the time, the temperature, and the miles remaining on the charge, are very difficult, if not impossible, to read if you need reading glasses. This is especially true for seniors. In order to get that information, you need to either pull out and put on your reading glasses or move your face to the right and closer to the screen, both potentially dangerous if you’re moving, especially at high speeds. This problem has been complained about repeatedly online for several years, but so far no response from Tesla. I don’t think it would be difficult or expensive either to give owners the option to increase font size or to make a one time increase of, say, 30% or 60%. The change would make driving a lot safer for those of us are on the wrong end of 60.
Mfg Campaign: 11457425
Recall Date: Mar 19, 2022
Tesla, Inc.
Defect Description:
TIRES
Potential Consequences:
Pirelli PZero 235/35/R20 tires on the entire car, was driving when front left tire blew out after 4500 miles, had the car towed back to Tesla dealer and tire replaced. Now after 2 months, rear left tire has bubble on the sidewall after only 5400 miles with no indication of previous damage. I believe this to be a defective tire and an immense safety hazard.
Corrective Action:
Pirelli PZero 235/35/R20 tires on the entire car, was driving when front left tire blew out after 4500 miles, had the car towed back to Tesla dealer and tire replaced. Now after 2 months, rear left tire has bubble on the sidewall after only 5400 miles with no indication of previous damage. I believe this to be a defective tire and an immense safety hazard.
Additional Notes:
Pirelli PZero 235/35/R20 tires on the entire car, was driving when front left tire blew out after 4500 miles, had the car towed back to Tesla dealer and tire replaced. Now after 2 months, rear left tire has bubble on the sidewall after only 5400 miles with no indication of previous damage. I believe this to be a defective tire and an immense safety hazard.
Mfg Campaign: 11457255
Recall Date: Mar 18, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
on 3/9, the car lost heat (no heat at all, blowing cold air) and it was giving error message that the climate was unavailable. It created a driving hassle since the windshield was frosted. I took the car in to the Tesla service center on 3/10. They returned the car to me on 3/16, mentioning they replace the heat pump. on 3/17, the car starts giving error message saying the climate control is unavailable. I told the car in back to the same Tesla service center in Springfield NJ.
Corrective Action:
on 3/9, the car lost heat (no heat at all, blowing cold air) and it was giving error message that the climate was unavailable. It created a driving hassle since the windshield was frosted. I took the car in to the Tesla service center on 3/10. They returned the car to me on 3/16, mentioning they replace the heat pump. on 3/17, the car starts giving error message saying the climate control is unavailable. I told the car in back to the same Tesla service center in Springfield NJ.
Additional Notes:
on 3/9, the car lost heat (no heat at all, blowing cold air) and it was giving error message that the climate was unavailable. It created a driving hassle since the windshield was frosted. I took the car in to the Tesla service center on 3/10. They returned the car to me on 3/16, mentioning they replace the heat pump. on 3/17, the car starts giving error message saying the climate control is unavailable. I told the car in back to the same Tesla service center in Springfield NJ.
Mfg Campaign: 11457314
Recall Date: Mar 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
We just took our first road trip from Minneapolis to Denver in our 2021 Model 3 and experienced about 14 phantom braking events in about 900 miles. Two happened at night and the rest in broad daylight with perfect visibility on the Interstate. There was nothing I saw in or by the road that would explain any camera confusion. In all but two events, there were no other cars within 100 yards. In the first 200 miles we had 2 minor braking events and one severe one (hard breaking that required steady accelerator pressure to regain and maintain speed). There were no events in the next 300 miles. Then we had a moderate event which I immediately corrected. The next event was the most severe -- rapid deceleration followed by acceleration then deceleration, then a few seconds of speed fluctuation before I took full control (I purposely allowed this event to play out without intervention since there was no one around us and I wanted to see if it would correct itself--it didn't). Unfortunately, my wife hurt her neck in this one which resulted in neck pain and headaches for the rest of the day. Our dogs were in the back seat and were tossed around but OK. I then pulled over and rebooted the car. Within 5 minutes we had another moderate event. I pulled over again, cleaned the windshield, and reset/recalibrated the cameras. We understood this might take up to 100 miles, but in our case it only took about 5 miles. We tried the autopilot again and had a minor event within minutes and another minor event a few minutes later, and then a third a few minutes after that. I thought maybe the cameras didn't properly recalibrate since the process was so fast, so I pulled over and recalibrated again. As before, recal was done in a few miles. At this point my foot was hovering over the accelerator so I was able to intervene quickly to mitigate the severity. Over the next 20 miles there were 5 more events--a mixture of minor and moderate. We gave up and drove the last 100 miles manually.
Corrective Action:
We just took our first road trip from Minneapolis to Denver in our 2021 Model 3 and experienced about 14 phantom braking events in about 900 miles. Two happened at night and the rest in broad daylight with perfect visibility on the Interstate. There was nothing I saw in or by the road that would explain any camera confusion. In all but two events, there were no other cars within 100 yards. In the first 200 miles we had 2 minor braking events and one severe one (hard breaking that required steady accelerator pressure to regain and maintain speed). There were no events in the next 300 miles. Then we had a moderate event which I immediately corrected. The next event was the most severe -- rapid deceleration followed by acceleration then deceleration, then a few seconds of speed fluctuation before I took full control (I purposely allowed this event to play out without intervention since there was no one around us and I wanted to see if it would correct itself--it didn't). Unfortunately, my wife hurt her neck in this one which resulted in neck pain and headaches for the rest of the day. Our dogs were in the back seat and were tossed around but OK. I then pulled over and rebooted the car. Within 5 minutes we had another moderate event. I pulled over again, cleaned the windshield, and reset/recalibrated the cameras. We understood this might take up to 100 miles, but in our case it only took about 5 miles. We tried the autopilot again and had a minor event within minutes and another minor event a few minutes later, and then a third a few minutes after that. I thought maybe the cameras didn't properly recalibrate since the process was so fast, so I pulled over and recalibrated again. As before, recal was done in a few miles. At this point my foot was hovering over the accelerator so I was able to intervene quickly to mitigate the severity. Over the next 20 miles there were 5 more events--a mixture of minor and moderate. We gave up and drove the last 100 miles manually.
Additional Notes:
We just took our first road trip from Minneapolis to Denver in our 2021 Model 3 and experienced about 14 phantom braking events in about 900 miles. Two happened at night and the rest in broad daylight with perfect visibility on the Interstate. There was nothing I saw in or by the road that would explain any camera confusion. In all but two events, there were no other cars within 100 yards. In the first 200 miles we had 2 minor braking events and one severe one (hard breaking that required steady accelerator pressure to regain and maintain speed). There were no events in the next 300 miles. Then we had a moderate event which I immediately corrected. The next event was the most severe -- rapid deceleration followed by acceleration then deceleration, then a few seconds of speed fluctuation before I took full control (I purposely allowed this event to play out without intervention since there was no one around us and I wanted to see if it would correct itself--it didn't). Unfortunately, my wife hurt her neck in this one which resulted in neck pain and headaches for the rest of the day. Our dogs were in the back seat and were tossed around but OK. I then pulled over and rebooted the car. Within 5 minutes we had another moderate event. I pulled over again, cleaned the windshield, and reset/recalibrated the cameras. We understood this might take up to 100 miles, but in our case it only took about 5 miles. We tried the autopilot again and had a minor event within minutes and another minor event a few minutes later, and then a third a few minutes after that. I thought maybe the cameras didn't properly recalibrate since the process was so fast, so I pulled over and recalibrated again. As before, recal was done in a few miles. At this point my foot was hovering over the accelerator so I was able to intervene quickly to mitigate the severity. Over the next 20 miles there were 5 more events--a mixture of minor and moderate. We gave up and drove the last 100 miles manually.
Mfg Campaign: 11457067
Recall Date: Mar 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Phantom braking, the vehicle will stop unexpectedly while using adaptive cruise control even if there are no vehicles or objects on the road for miles.
Corrective Action:
Phantom braking, the vehicle will stop unexpectedly while using adaptive cruise control even if there are no vehicles or objects on the road for miles.
Additional Notes:
Phantom braking, the vehicle will stop unexpectedly while using adaptive cruise control even if there are no vehicles or objects on the road for miles.
Mfg Campaign: 11457053
Recall Date: Mar 16, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I have a lot of unexpected braking problems for no reason
Corrective Action:
I have a lot of unexpected braking problems for no reason
Additional Notes:
I have a lot of unexpected braking problems for no reason
Mfg Campaign: 11457054
Recall Date: Mar 16, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When driving using either the "traffic aware cruise control" or "autopilot" (I do not have full self driving), the care frequently slams the brakes when there is no instance of an obstacle in-front of the vehicle. This has happened consistently and frequently causing instances with cars having to go to the shoulder to not rear end me. Most commonly this has occurred on rural 2 lane roads when a vehicle is coming from the other direction. As the vehicle from the other direction approaches the Tesla will suddenly emergency brake unexpectedly. This issue is even further exacerbated at night when this can happen with almost every passing vehicle. This issue has occurred enough times with either near rear end incidents or catching me so off guard I struggle to maintain my composure I often do not use the feature and am looking at getting rid of it due to being unusable even with the basic cruise feature. The date and speed below are the most recent but this has occurred many times in 2500 miles (easily 50 or more).
Corrective Action:
When driving using either the "traffic aware cruise control" or "autopilot" (I do not have full self driving), the care frequently slams the brakes when there is no instance of an obstacle in-front of the vehicle. This has happened consistently and frequently causing instances with cars having to go to the shoulder to not rear end me. Most commonly this has occurred on rural 2 lane roads when a vehicle is coming from the other direction. As the vehicle from the other direction approaches the Tesla will suddenly emergency brake unexpectedly. This issue is even further exacerbated at night when this can happen with almost every passing vehicle. This issue has occurred enough times with either near rear end incidents or catching me so off guard I struggle to maintain my composure I often do not use the feature and am looking at getting rid of it due to being unusable even with the basic cruise feature. The date and speed below are the most recent but this has occurred many times in 2500 miles (easily 50 or more).
Additional Notes:
When driving using either the "traffic aware cruise control" or "autopilot" (I do not have full self driving), the care frequently slams the brakes when there is no instance of an obstacle in-front of the vehicle. This has happened consistently and frequently causing instances with cars having to go to the shoulder to not rear end me. Most commonly this has occurred on rural 2 lane roads when a vehicle is coming from the other direction. As the vehicle from the other direction approaches the Tesla will suddenly emergency brake unexpectedly. This issue is even further exacerbated at night when this can happen with almost every passing vehicle. This issue has occurred enough times with either near rear end incidents or catching me so off guard I struggle to maintain my composure I often do not use the feature and am looking at getting rid of it due to being unusable even with the basic cruise feature. The date and speed below are the most recent but this has occurred many times in 2500 miles (easily 50 or more).
Mfg Campaign: 11456729
Recall Date: Mar 15, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When driving using either the "traffic aware cruise control" or "autopilot" (I do not have full self driving), the care frequently slams the brakes when there is no instance of an obstacle in-front of the vehicle. This has happened consistently and frequently causing instances with cars having to go to the shoulder to not rear end me. Most commonly this has occurred on rural 2 lane roads when a vehicle is coming from the other direction. As the vehicle from the other direction approaches the Tesla will suddenly emergency brake unexpectedly. This issue is even further exacerbated at night when this can happen with almost every passing vehicle. This issue has occurred enough times with either near rear end incidents or catching me so off guard I struggle to maintain my composure I often do not use the feature and am looking at getting rid of it due to being unusable even with the basic cruise feature. The date and speed below are the most recent but this has occurred many times in 2500 miles (easily 50 or more).
Corrective Action:
When driving using either the "traffic aware cruise control" or "autopilot" (I do not have full self driving), the care frequently slams the brakes when there is no instance of an obstacle in-front of the vehicle. This has happened consistently and frequently causing instances with cars having to go to the shoulder to not rear end me. Most commonly this has occurred on rural 2 lane roads when a vehicle is coming from the other direction. As the vehicle from the other direction approaches the Tesla will suddenly emergency brake unexpectedly. This issue is even further exacerbated at night when this can happen with almost every passing vehicle. This issue has occurred enough times with either near rear end incidents or catching me so off guard I struggle to maintain my composure I often do not use the feature and am looking at getting rid of it due to being unusable even with the basic cruise feature. The date and speed below are the most recent but this has occurred many times in 2500 miles (easily 50 or more).
Additional Notes:
When driving using either the "traffic aware cruise control" or "autopilot" (I do not have full self driving), the care frequently slams the brakes when there is no instance of an obstacle in-front of the vehicle. This has happened consistently and frequently causing instances with cars having to go to the shoulder to not rear end me. Most commonly this has occurred on rural 2 lane roads when a vehicle is coming from the other direction. As the vehicle from the other direction approaches the Tesla will suddenly emergency brake unexpectedly. This issue is even further exacerbated at night when this can happen with almost every passing vehicle. This issue has occurred enough times with either near rear end incidents or catching me so off guard I struggle to maintain my composure I often do not use the feature and am looking at getting rid of it due to being unusable even with the basic cruise feature. The date and speed below are the most recent but this has occurred many times in 2500 miles (easily 50 or more).
Mfg Campaign: 11456729
Recall Date: Mar 15, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When driving using either the "traffic aware cruise control" or "autopilot" (I do not have full self driving), the care frequently slams the brakes when there is no instance of an obstacle in-front of the vehicle. This has happened consistently and frequently causing instances with cars having to go to the shoulder to not rear end me. Most commonly this has occurred on rural 2 lane roads when a vehicle is coming from the other direction. As the vehicle from the other direction approaches the Tesla will suddenly emergency brake unexpectedly. This issue is even further exacerbated at night when this can happen with almost every passing vehicle. This issue has occurred enough times with either near rear end incidents or catching me so off guard I struggle to maintain my composure I often do not use the feature and am looking at getting rid of it due to being unusable even with the basic cruise feature. The date and speed below are the most recent but this has occurred many times in 2500 miles (easily 50 or more).
Corrective Action:
When driving using either the "traffic aware cruise control" or "autopilot" (I do not have full self driving), the care frequently slams the brakes when there is no instance of an obstacle in-front of the vehicle. This has happened consistently and frequently causing instances with cars having to go to the shoulder to not rear end me. Most commonly this has occurred on rural 2 lane roads when a vehicle is coming from the other direction. As the vehicle from the other direction approaches the Tesla will suddenly emergency brake unexpectedly. This issue is even further exacerbated at night when this can happen with almost every passing vehicle. This issue has occurred enough times with either near rear end incidents or catching me so off guard I struggle to maintain my composure I often do not use the feature and am looking at getting rid of it due to being unusable even with the basic cruise feature. The date and speed below are the most recent but this has occurred many times in 2500 miles (easily 50 or more).
Additional Notes:
When driving using either the "traffic aware cruise control" or "autopilot" (I do not have full self driving), the care frequently slams the brakes when there is no instance of an obstacle in-front of the vehicle. This has happened consistently and frequently causing instances with cars having to go to the shoulder to not rear end me. Most commonly this has occurred on rural 2 lane roads when a vehicle is coming from the other direction. As the vehicle from the other direction approaches the Tesla will suddenly emergency brake unexpectedly. This issue is even further exacerbated at night when this can happen with almost every passing vehicle. This issue has occurred enough times with either near rear end incidents or catching me so off guard I struggle to maintain my composure I often do not use the feature and am looking at getting rid of it due to being unusable even with the basic cruise feature. The date and speed below are the most recent but this has occurred many times in 2500 miles (easily 50 or more).
Mfg Campaign: 11456729
Recall Date: Mar 15, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When The auto pilot is activated I have experienced many times that the car randomly stops. This happened when I was on the highway and I was almost rear ended
Corrective Action:
When The auto pilot is activated I have experienced many times that the car randomly stops. This happened when I was on the highway and I was almost rear ended
Additional Notes:
When The auto pilot is activated I have experienced many times that the car randomly stops. This happened when I was on the highway and I was almost rear ended
Mfg Campaign: 11456862
Recall Date: Mar 15, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When The auto pilot is activated I have experienced many times that the car randomly stops. This happened when I was on the highway and I was almost rear ended
Corrective Action:
When The auto pilot is activated I have experienced many times that the car randomly stops. This happened when I was on the highway and I was almost rear ended
Additional Notes:
When The auto pilot is activated I have experienced many times that the car randomly stops. This happened when I was on the highway and I was almost rear ended
Mfg Campaign: 11456862
Recall Date: Mar 15, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM:HORN
Potential Consequences:
The contact owns a 2021 Tesla Model 3. The contact stated while driving 65 MPH, he attempted to honk the horn to warn a vehicle that abruptly moved in front of his vehicle however, the horn failed to respond. The contact stated that the horn only responded when he applied more pressure to it. There were no warning lights illuminated. The vehicle was taken to the Tesla Service Center where the horn switch was adjusted; however, the failure reoccurred. A Tesla mobile technician arrived at the contact's residence and diagnosed that the steering wheel was not seated properly, and the steering wheel switch was securely adjusted; however, the failure persisted. The vehicle was taken to a second Tesla service center, Tesla (4180 El Camino Real, Palo Alto, CA 94306) where it was diagnosed that the horn retaining clip needed to be adjusted. The contact stated that the vehicle was repaired; however, the failure reoccurred. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 900.
Corrective Action:
The contact owns a 2021 Tesla Model 3. The contact stated while driving 65 MPH, he attempted to honk the horn to warn a vehicle that abruptly moved in front of his vehicle however, the horn failed to respond. The contact stated that the horn only responded when he applied more pressure to it. There were no warning lights illuminated. The vehicle was taken to the Tesla Service Center where the horn switch was adjusted; however, the failure reoccurred. A Tesla mobile technician arrived at the contact's residence and diagnosed that the steering wheel was not seated properly, and the steering wheel switch was securely adjusted; however, the failure persisted. The vehicle was taken to a second Tesla service center, Tesla (4180 El Camino Real, Palo Alto, CA 94306) where it was diagnosed that the horn retaining clip needed to be adjusted. The contact stated that the vehicle was repaired; however, the failure reoccurred. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 900.
Additional Notes:
The contact owns a 2021 Tesla Model 3. The contact stated while driving 65 MPH, he attempted to honk the horn to warn a vehicle that abruptly moved in front of his vehicle however, the horn failed to respond. The contact stated that the horn only responded when he applied more pressure to it. There were no warning lights illuminated. The vehicle was taken to the Tesla Service Center where the horn switch was adjusted; however, the failure reoccurred. A Tesla mobile technician arrived at the contact's residence and diagnosed that the steering wheel was not seated properly, and the steering wheel switch was securely adjusted; however, the failure persisted. The vehicle was taken to a second Tesla service center, Tesla (4180 El Camino Real, Palo Alto, CA 94306) where it was diagnosed that the horn retaining clip needed to be adjusted. The contact stated that the vehicle was repaired; however, the failure reoccurred. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 900.
Mfg Campaign: 11456689
Recall Date: Mar 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The automatic emergency brakes would go off while driving on autopilot at highway speed, when there is nothing in front of the car. The brakes are very unexpected and aggressive, potentially putting the car at risk of being rare ended. Tesla states that I should press on the accelerator to override the brakes, but most times the braking is so aggressive that the override isn’t affective. Moreover, my car would give false forward collision warning if the car in front of me slows down even a little bit, even when there is at least a 5 car distance from me to the car in front of me, and we are no where near colliding. Tesla would use these false forward collision warnings to drive down my “safety score” and raise the premium of the insurance they offer me.
Corrective Action:
The automatic emergency brakes would go off while driving on autopilot at highway speed, when there is nothing in front of the car. The brakes are very unexpected and aggressive, potentially putting the car at risk of being rare ended. Tesla states that I should press on the accelerator to override the brakes, but most times the braking is so aggressive that the override isn’t affective. Moreover, my car would give false forward collision warning if the car in front of me slows down even a little bit, even when there is at least a 5 car distance from me to the car in front of me, and we are no where near colliding. Tesla would use these false forward collision warnings to drive down my “safety score” and raise the premium of the insurance they offer me.
Additional Notes:
The automatic emergency brakes would go off while driving on autopilot at highway speed, when there is nothing in front of the car. The brakes are very unexpected and aggressive, potentially putting the car at risk of being rare ended. Tesla states that I should press on the accelerator to override the brakes, but most times the braking is so aggressive that the override isn’t affective. Moreover, my car would give false forward collision warning if the car in front of me slows down even a little bit, even when there is at least a 5 car distance from me to the car in front of me, and we are no where near colliding. Tesla would use these false forward collision warnings to drive down my “safety score” and raise the premium of the insurance they offer me.
Mfg Campaign: 11456435
Recall Date: Mar 12, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The automatic emergency brakes would go off while driving on autopilot at highway speed, when there is nothing in front of the car. The brakes are very unexpected and aggressive, potentially putting the car at risk of being rare ended. Tesla states that I should press on the accelerator to override the brakes, but most times the braking is so aggressive that the override isn’t affective. Moreover, my car would give false forward collision warning if the car in front of me slows down even a little bit, even when there is at least a 5 car distance from me to the car in front of me, and we are no where near colliding. Tesla would use these false forward collision warnings to drive down my “safety score” and raise the premium of the insurance they offer me.
Corrective Action:
The automatic emergency brakes would go off while driving on autopilot at highway speed, when there is nothing in front of the car. The brakes are very unexpected and aggressive, potentially putting the car at risk of being rare ended. Tesla states that I should press on the accelerator to override the brakes, but most times the braking is so aggressive that the override isn’t affective. Moreover, my car would give false forward collision warning if the car in front of me slows down even a little bit, even when there is at least a 5 car distance from me to the car in front of me, and we are no where near colliding. Tesla would use these false forward collision warnings to drive down my “safety score” and raise the premium of the insurance they offer me.
Additional Notes:
The automatic emergency brakes would go off while driving on autopilot at highway speed, when there is nothing in front of the car. The brakes are very unexpected and aggressive, potentially putting the car at risk of being rare ended. Tesla states that I should press on the accelerator to override the brakes, but most times the braking is so aggressive that the override isn’t affective. Moreover, my car would give false forward collision warning if the car in front of me slows down even a little bit, even when there is at least a 5 car distance from me to the car in front of me, and we are no where near colliding. Tesla would use these false forward collision warnings to drive down my “safety score” and raise the premium of the insurance they offer me.
Mfg Campaign: 11456435
Recall Date: Mar 12, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While using autopilot or cruise control on the highway, the vehicle frequently brakes for no reason and without warning. This occurs repeatedly throughout the drive.
Corrective Action:
While using autopilot or cruise control on the highway, the vehicle frequently brakes for no reason and without warning. This occurs repeatedly throughout the drive.
Additional Notes:
While using autopilot or cruise control on the highway, the vehicle frequently brakes for no reason and without warning. This occurs repeatedly throughout the drive.
Mfg Campaign: 11455959
Recall Date: Mar 10, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While using autopilot or cruise control on the highway, the vehicle frequently brakes for no reason and without warning. This occurs repeatedly throughout the drive.
Corrective Action:
While using autopilot or cruise control on the highway, the vehicle frequently brakes for no reason and without warning. This occurs repeatedly throughout the drive.
Additional Notes:
While using autopilot or cruise control on the highway, the vehicle frequently brakes for no reason and without warning. This occurs repeatedly throughout the drive.
Mfg Campaign: 11455959
Recall Date: Mar 10, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Drivers side camera not working making cruise control (adaptive & regular) unavailable also left turn blind spot visualization not available.
Corrective Action:
Drivers side camera not working making cruise control (adaptive & regular) unavailable also left turn blind spot visualization not available.
Additional Notes:
Drivers side camera not working making cruise control (adaptive & regular) unavailable also left turn blind spot visualization not available.
Mfg Campaign: 11455991
Recall Date: Mar 10, 2022
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