Complaints & Recalls
Official Safety Recalls - Important!
37 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-17-008
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-20-006
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Consumer Complaints
681 ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2020 Tesla Model 3. The contact stated that while utilizing the ADAS features including the Adaptive Cruise Control, the vehicle independently applied the brakes while driving at highway speeds. No warning lights were illuminated. The vehicle was not diagnosed. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 25,000.
Corrective Action:
The contact owns a 2020 Tesla Model 3. The contact stated that while utilizing the ADAS features including the Adaptive Cruise Control, the vehicle independently applied the brakes while driving at highway speeds. No warning lights were illuminated. The vehicle was not diagnosed. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 25,000.
Additional Notes:
The contact owns a 2020 Tesla Model 3. The contact stated that while utilizing the ADAS features including the Adaptive Cruise Control, the vehicle independently applied the brakes while driving at highway speeds. No warning lights were illuminated. The vehicle was not diagnosed. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 25,000.
Mfg Campaign: 11495470
Recall Date: Nov 30, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2020 Tesla Model 3. The contact stated that while utilizing the ADAS features including the Adaptive Cruise Control, the vehicle independently applied the brakes while driving at highway speeds. No warning lights were illuminated. The vehicle was not diagnosed. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 25,000.
Corrective Action:
The contact owns a 2020 Tesla Model 3. The contact stated that while utilizing the ADAS features including the Adaptive Cruise Control, the vehicle independently applied the brakes while driving at highway speeds. No warning lights were illuminated. The vehicle was not diagnosed. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 25,000.
Additional Notes:
The contact owns a 2020 Tesla Model 3. The contact stated that while utilizing the ADAS features including the Adaptive Cruise Control, the vehicle independently applied the brakes while driving at highway speeds. No warning lights were illuminated. The vehicle was not diagnosed. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 25,000.
Mfg Campaign: 11495470
Recall Date: Nov 30, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Phantom braking issue. Cruise control set at 68mph. Medium freeway traffic at 7pm. Noticed disabled car ahead on the shoulder. No danger. As we approached the car, my car went into a panic stop as if it thought a collision was ahead. Car braked and skidded. I was able to regain control and accelerate and avoid a rear end collision. No waring or repair issues
Corrective Action:
Phantom braking issue. Cruise control set at 68mph. Medium freeway traffic at 7pm. Noticed disabled car ahead on the shoulder. No danger. As we approached the car, my car went into a panic stop as if it thought a collision was ahead. Car braked and skidded. I was able to regain control and accelerate and avoid a rear end collision. No waring or repair issues
Additional Notes:
Phantom braking issue. Cruise control set at 68mph. Medium freeway traffic at 7pm. Noticed disabled car ahead on the shoulder. No danger. As we approached the car, my car went into a panic stop as if it thought a collision was ahead. Car braked and skidded. I was able to regain control and accelerate and avoid a rear end collision. No waring or repair issues
Mfg Campaign: 11495336
Recall Date: Nov 29, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Phantom braking issue. Cruise control set at 68mph. Medium freeway traffic at 7pm. Noticed disabled car ahead on the shoulder. No danger. As we approached the car, my car went into a panic stop as if it thought a collision was ahead. Car braked and skidded. I was able to regain control and accelerate and avoid a rear end collision. No waring or repair issues
Corrective Action:
Phantom braking issue. Cruise control set at 68mph. Medium freeway traffic at 7pm. Noticed disabled car ahead on the shoulder. No danger. As we approached the car, my car went into a panic stop as if it thought a collision was ahead. Car braked and skidded. I was able to regain control and accelerate and avoid a rear end collision. No waring or repair issues
Additional Notes:
Phantom braking issue. Cruise control set at 68mph. Medium freeway traffic at 7pm. Noticed disabled car ahead on the shoulder. No danger. As we approached the car, my car went into a panic stop as if it thought a collision was ahead. Car braked and skidded. I was able to regain control and accelerate and avoid a rear end collision. No waring or repair issues
Mfg Campaign: 11495336
Recall Date: Nov 29, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Phantom braking issue. Cruise control set at 68mph. Medium freeway traffic at 7pm. Noticed disabled car ahead on the shoulder. No danger. As we approached the car, my car went into a panic stop as if it thought a collision was ahead. Car braked and skidded. I was able to regain control and accelerate and avoid a rear end collision. No waring or repair issues
Corrective Action:
Phantom braking issue. Cruise control set at 68mph. Medium freeway traffic at 7pm. Noticed disabled car ahead on the shoulder. No danger. As we approached the car, my car went into a panic stop as if it thought a collision was ahead. Car braked and skidded. I was able to regain control and accelerate and avoid a rear end collision. No waring or repair issues
Additional Notes:
Phantom braking issue. Cruise control set at 68mph. Medium freeway traffic at 7pm. Noticed disabled car ahead on the shoulder. No danger. As we approached the car, my car went into a panic stop as if it thought a collision was ahead. Car braked and skidded. I was able to regain control and accelerate and avoid a rear end collision. No waring or repair issues
Mfg Campaign: 11495336
Recall Date: Nov 29, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that a request was not needed at this time and that he would receive a notification for an appointment for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that a request was not needed at this time and that he would receive a notification for an appointment for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that a request was not needed at this time and that he would receive a notification for an appointment for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11494400
Recall Date: Nov 21, 2022
Tesla, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2020 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that a request was not needed at this time and that he would receive a notification for an appointment for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that a request was not needed at this time and that he would receive a notification for an appointment for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that a request was not needed at this time and that he would receive a notification for an appointment for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11494400
Recall Date: Nov 21, 2022
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2020 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that a request was not needed at this time and that he would receive a notification for an appointment for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that a request was not needed at this time and that he would receive a notification for an appointment for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that a request was not needed at this time and that he would receive a notification for an appointment for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11494400
Recall Date: Nov 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
"Phantom braking" issue. When car is in autopilot or enhanced autopilot mode (an upgrade I purchased after I bought car), will brake suddenly and firmly at high speed for no apparent reason. Until September 2022 car would very occassionally brake too easily in autopilot mode (perhaps 3 times in two years), but it was not sufficiently forceful or frequent to cause alarm. However, on 9/26/22 and 9/30/22 during daytime driving car violently braked on highway at least 6 times over approx 500 miles of driving. Fortunately, these incidents caused no damage, collision, or injury. There was little additional traffic on the road at the time. However, items in car, and two cats in carriers on back seat were thrown forward and displaced, and the incidents were very frightening. When I realized this was happening in autopilot modes, I stopped using feature completely and have not since. At 11/19/22 service appt for issue at Alhambra Tesla dealer I was told this was a "known issue" with no current solution; however, I was told that the more I used autopilot and hit accelorator during phantom braking, the faster car would "learn" not to do this. Given that taking the risk of continuing to use autopilot at all poses a serious risk of injury, I am truly shocked at the suggestion that I continue to use this feature and essentially train my car not to be dangerous. Via Tesla app I gave information and dates to Tesla prior to service appt and was told that they would attach vehicle log to file for service visit.
Corrective Action:
"Phantom braking" issue. When car is in autopilot or enhanced autopilot mode (an upgrade I purchased after I bought car), will brake suddenly and firmly at high speed for no apparent reason. Until September 2022 car would very occassionally brake too easily in autopilot mode (perhaps 3 times in two years), but it was not sufficiently forceful or frequent to cause alarm. However, on 9/26/22 and 9/30/22 during daytime driving car violently braked on highway at least 6 times over approx 500 miles of driving. Fortunately, these incidents caused no damage, collision, or injury. There was little additional traffic on the road at the time. However, items in car, and two cats in carriers on back seat were thrown forward and displaced, and the incidents were very frightening. When I realized this was happening in autopilot modes, I stopped using feature completely and have not since. At 11/19/22 service appt for issue at Alhambra Tesla dealer I was told this was a "known issue" with no current solution; however, I was told that the more I used autopilot and hit accelorator during phantom braking, the faster car would "learn" not to do this. Given that taking the risk of continuing to use autopilot at all poses a serious risk of injury, I am truly shocked at the suggestion that I continue to use this feature and essentially train my car not to be dangerous. Via Tesla app I gave information and dates to Tesla prior to service appt and was told that they would attach vehicle log to file for service visit.
Additional Notes:
"Phantom braking" issue. When car is in autopilot or enhanced autopilot mode (an upgrade I purchased after I bought car), will brake suddenly and firmly at high speed for no apparent reason. Until September 2022 car would very occassionally brake too easily in autopilot mode (perhaps 3 times in two years), but it was not sufficiently forceful or frequent to cause alarm. However, on 9/26/22 and 9/30/22 during daytime driving car violently braked on highway at least 6 times over approx 500 miles of driving. Fortunately, these incidents caused no damage, collision, or injury. There was little additional traffic on the road at the time. However, items in car, and two cats in carriers on back seat were thrown forward and displaced, and the incidents were very frightening. When I realized this was happening in autopilot modes, I stopped using feature completely and have not since. At 11/19/22 service appt for issue at Alhambra Tesla dealer I was told this was a "known issue" with no current solution; however, I was told that the more I used autopilot and hit accelorator during phantom braking, the faster car would "learn" not to do this. Given that taking the risk of continuing to use autopilot at all poses a serious risk of injury, I am truly shocked at the suggestion that I continue to use this feature and essentially train my car not to be dangerous. Via Tesla app I gave information and dates to Tesla prior to service appt and was told that they would attach vehicle log to file for service visit.
Mfg Campaign: 11494405
Recall Date: Nov 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
"Phantom braking" issue. When car is in autopilot or enhanced autopilot mode (an upgrade I purchased after I bought car), will brake suddenly and firmly at high speed for no apparent reason. Until September 2022 car would very occassionally brake too easily in autopilot mode (perhaps 3 times in two years), but it was not sufficiently forceful or frequent to cause alarm. However, on 9/26/22 and 9/30/22 during daytime driving car violently braked on highway at least 6 times over approx 500 miles of driving. Fortunately, these incidents caused no damage, collision, or injury. There was little additional traffic on the road at the time. However, items in car, and two cats in carriers on back seat were thrown forward and displaced, and the incidents were very frightening. When I realized this was happening in autopilot modes, I stopped using feature completely and have not since. At 11/19/22 service appt for issue at Alhambra Tesla dealer I was told this was a "known issue" with no current solution; however, I was told that the more I used autopilot and hit accelorator during phantom braking, the faster car would "learn" not to do this. Given that taking the risk of continuing to use autopilot at all poses a serious risk of injury, I am truly shocked at the suggestion that I continue to use this feature and essentially train my car not to be dangerous. Via Tesla app I gave information and dates to Tesla prior to service appt and was told that they would attach vehicle log to file for service visit.
Corrective Action:
"Phantom braking" issue. When car is in autopilot or enhanced autopilot mode (an upgrade I purchased after I bought car), will brake suddenly and firmly at high speed for no apparent reason. Until September 2022 car would very occassionally brake too easily in autopilot mode (perhaps 3 times in two years), but it was not sufficiently forceful or frequent to cause alarm. However, on 9/26/22 and 9/30/22 during daytime driving car violently braked on highway at least 6 times over approx 500 miles of driving. Fortunately, these incidents caused no damage, collision, or injury. There was little additional traffic on the road at the time. However, items in car, and two cats in carriers on back seat were thrown forward and displaced, and the incidents were very frightening. When I realized this was happening in autopilot modes, I stopped using feature completely and have not since. At 11/19/22 service appt for issue at Alhambra Tesla dealer I was told this was a "known issue" with no current solution; however, I was told that the more I used autopilot and hit accelorator during phantom braking, the faster car would "learn" not to do this. Given that taking the risk of continuing to use autopilot at all poses a serious risk of injury, I am truly shocked at the suggestion that I continue to use this feature and essentially train my car not to be dangerous. Via Tesla app I gave information and dates to Tesla prior to service appt and was told that they would attach vehicle log to file for service visit.
Additional Notes:
"Phantom braking" issue. When car is in autopilot or enhanced autopilot mode (an upgrade I purchased after I bought car), will brake suddenly and firmly at high speed for no apparent reason. Until September 2022 car would very occassionally brake too easily in autopilot mode (perhaps 3 times in two years), but it was not sufficiently forceful or frequent to cause alarm. However, on 9/26/22 and 9/30/22 during daytime driving car violently braked on highway at least 6 times over approx 500 miles of driving. Fortunately, these incidents caused no damage, collision, or injury. There was little additional traffic on the road at the time. However, items in car, and two cats in carriers on back seat were thrown forward and displaced, and the incidents were very frightening. When I realized this was happening in autopilot modes, I stopped using feature completely and have not since. At 11/19/22 service appt for issue at Alhambra Tesla dealer I was told this was a "known issue" with no current solution; however, I was told that the more I used autopilot and hit accelorator during phantom braking, the faster car would "learn" not to do this. Given that taking the risk of continuing to use autopilot at all poses a serious risk of injury, I am truly shocked at the suggestion that I continue to use this feature and essentially train my car not to be dangerous. Via Tesla app I gave information and dates to Tesla prior to service appt and was told that they would attach vehicle log to file for service visit.
Mfg Campaign: 11494405
Recall Date: Nov 21, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Tesla Model 3. The contact received notifications of NHTSA Campaign Number: 21V00D000 (Electrical System, Back Over Prevention, Visibility) and 22V702000 (Visibility) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Tesla Model 3. The contact received notifications of NHTSA Campaign Number: 21V00D000 (Electrical System, Back Over Prevention, Visibility) and 22V702000 (Visibility) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Tesla Model 3. The contact received notifications of NHTSA Campaign Number: 21V00D000 (Electrical System, Back Over Prevention, Visibility) and 22V702000 (Visibility) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11494467
Recall Date: Nov 21, 2022
Tesla, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2020 Tesla Model 3. The contact received notifications of NHTSA Campaign Number: 21V00D000 (Electrical System, Back Over Prevention, Visibility) and 22V702000 (Visibility) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Tesla Model 3. The contact received notifications of NHTSA Campaign Number: 21V00D000 (Electrical System, Back Over Prevention, Visibility) and 22V702000 (Visibility) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Tesla Model 3. The contact received notifications of NHTSA Campaign Number: 21V00D000 (Electrical System, Back Over Prevention, Visibility) and 22V702000 (Visibility) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11494467
Recall Date: Nov 21, 2022
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2020 Tesla Model 3. The contact received notifications of NHTSA Campaign Number: 21V00D000 (Electrical System, Back Over Prevention, Visibility) and 22V702000 (Visibility) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Tesla Model 3. The contact received notifications of NHTSA Campaign Number: 21V00D000 (Electrical System, Back Over Prevention, Visibility) and 22V702000 (Visibility) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Tesla Model 3. The contact received notifications of NHTSA Campaign Number: 21V00D000 (Electrical System, Back Over Prevention, Visibility) and 22V702000 (Visibility) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11494467
Recall Date: Nov 21, 2022
Tesla, Inc.
Defect Description:
SEATS
Potential Consequences:
The driver seat occupancy weight sensor has to be replaced twice now. The car does not recognize someone is in the driver seat. It is unclear whether the airbags would deploy if I was in an accident as the car is unsure if someone is even inside. When I get out of the car it stays on. When I put it into reverse without having the seatbelt on it slams on brakes.
Corrective Action:
The driver seat occupancy weight sensor has to be replaced twice now. The car does not recognize someone is in the driver seat. It is unclear whether the airbags would deploy if I was in an accident as the car is unsure if someone is even inside. When I get out of the car it stays on. When I put it into reverse without having the seatbelt on it slams on brakes.
Additional Notes:
The driver seat occupancy weight sensor has to be replaced twice now. The car does not recognize someone is in the driver seat. It is unclear whether the airbags would deploy if I was in an accident as the car is unsure if someone is even inside. When I get out of the car it stays on. When I put it into reverse without having the seatbelt on it slams on brakes.
Mfg Campaign: 11494212
Recall Date: Nov 19, 2022
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The driver seat occupancy weight sensor has to be replaced twice now. The car does not recognize someone is in the driver seat. It is unclear whether the airbags would deploy if I was in an accident as the car is unsure if someone is even inside. When I get out of the car it stays on. When I put it into reverse without having the seatbelt on it slams on brakes.
Corrective Action:
The driver seat occupancy weight sensor has to be replaced twice now. The car does not recognize someone is in the driver seat. It is unclear whether the airbags would deploy if I was in an accident as the car is unsure if someone is even inside. When I get out of the car it stays on. When I put it into reverse without having the seatbelt on it slams on brakes.
Additional Notes:
The driver seat occupancy weight sensor has to be replaced twice now. The car does not recognize someone is in the driver seat. It is unclear whether the airbags would deploy if I was in an accident as the car is unsure if someone is even inside. When I get out of the car it stays on. When I put it into reverse without having the seatbelt on it slams on brakes.
Mfg Campaign: 11494212
Recall Date: Nov 19, 2022
Tesla, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:DRIVER
Potential Consequences:
The driver seat occupancy weight sensor has to be replaced twice now. The car does not recognize someone is in the driver seat. It is unclear whether the airbags would deploy if I was in an accident as the car is unsure if someone is even inside. When I get out of the car it stays on. When I put it into reverse without having the seatbelt on it slams on brakes.
Corrective Action:
The driver seat occupancy weight sensor has to be replaced twice now. The car does not recognize someone is in the driver seat. It is unclear whether the airbags would deploy if I was in an accident as the car is unsure if someone is even inside. When I get out of the car it stays on. When I put it into reverse without having the seatbelt on it slams on brakes.
Additional Notes:
The driver seat occupancy weight sensor has to be replaced twice now. The car does not recognize someone is in the driver seat. It is unclear whether the airbags would deploy if I was in an accident as the car is unsure if someone is even inside. When I get out of the car it stays on. When I put it into reverse without having the seatbelt on it slams on brakes.
Mfg Campaign: 11494212
Recall Date: Nov 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When using autopilot cruise control, the car will brake hard for no apparent reason. I only use cruise control on limited access highways. When this happens, I immediately disengage cruise control and drive manually. This can happen at any time. I have driven the car cross country several times, driving all day. Some days it won’t happen at all, and on some days it can happen several times. I’m concerned that if someone is close behind me, they could hit me from behind. This has been happening for the past two years
Corrective Action:
When using autopilot cruise control, the car will brake hard for no apparent reason. I only use cruise control on limited access highways. When this happens, I immediately disengage cruise control and drive manually. This can happen at any time. I have driven the car cross country several times, driving all day. Some days it won’t happen at all, and on some days it can happen several times. I’m concerned that if someone is close behind me, they could hit me from behind. This has been happening for the past two years
Additional Notes:
When using autopilot cruise control, the car will brake hard for no apparent reason. I only use cruise control on limited access highways. When this happens, I immediately disengage cruise control and drive manually. This can happen at any time. I have driven the car cross country several times, driving all day. Some days it won’t happen at all, and on some days it can happen several times. I’m concerned that if someone is close behind me, they could hit me from behind. This has been happening for the past two years
Mfg Campaign: 11494222
Recall Date: Nov 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When using autopilot cruise control, the car will brake hard for no apparent reason. I only use cruise control on limited access highways. When this happens, I immediately disengage cruise control and drive manually. This can happen at any time. I have driven the car cross country several times, driving all day. Some days it won’t happen at all, and on some days it can happen several times. I’m concerned that if someone is close behind me, they could hit me from behind. This has been happening for the past two years
Corrective Action:
When using autopilot cruise control, the car will brake hard for no apparent reason. I only use cruise control on limited access highways. When this happens, I immediately disengage cruise control and drive manually. This can happen at any time. I have driven the car cross country several times, driving all day. Some days it won’t happen at all, and on some days it can happen several times. I’m concerned that if someone is close behind me, they could hit me from behind. This has been happening for the past two years
Additional Notes:
When using autopilot cruise control, the car will brake hard for no apparent reason. I only use cruise control on limited access highways. When this happens, I immediately disengage cruise control and drive manually. This can happen at any time. I have driven the car cross country several times, driving all day. Some days it won’t happen at all, and on some days it can happen several times. I’m concerned that if someone is close behind me, they could hit me from behind. This has been happening for the past two years
Mfg Campaign: 11494222
Recall Date: Nov 19, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When using autopilot cruise control, the car will brake hard for no apparent reason. I only use cruise control on limited access highways. When this happens, I immediately disengage cruise control and drive manually. This can happen at any time. I have driven the car cross country several times, driving all day. Some days it won’t happen at all, and on some days it can happen several times. I’m concerned that if someone is close behind me, they could hit me from behind. This has been happening for the past two years
Corrective Action:
When using autopilot cruise control, the car will brake hard for no apparent reason. I only use cruise control on limited access highways. When this happens, I immediately disengage cruise control and drive manually. This can happen at any time. I have driven the car cross country several times, driving all day. Some days it won’t happen at all, and on some days it can happen several times. I’m concerned that if someone is close behind me, they could hit me from behind. This has been happening for the past two years
Additional Notes:
When using autopilot cruise control, the car will brake hard for no apparent reason. I only use cruise control on limited access highways. When this happens, I immediately disengage cruise control and drive manually. This can happen at any time. I have driven the car cross country several times, driving all day. Some days it won’t happen at all, and on some days it can happen several times. I’m concerned that if someone is close behind me, they could hit me from behind. This has been happening for the past two years
Mfg Campaign: 11494222
Recall Date: Nov 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
phantom braking/slowing. Also, please do what you can to stop deployment of FSD by the end of 2022. Not only is the car and drivers not ready for it, the infrastructure is not as well. In addition, the 100% reliance of cameras for auto aware CC and FSD is absolutely flawed. Tesla must add radar—better yet, LiDAR—to their vehicles irrespective of FSD but, absolutely for FSD if they insist on pushing it before drivers, infrastructure, and the vehicles are ready for it. My opinion, FSD should never be allowed on any vehicles—maybe by the 22nd century…
Corrective Action:
phantom braking/slowing. Also, please do what you can to stop deployment of FSD by the end of 2022. Not only is the car and drivers not ready for it, the infrastructure is not as well. In addition, the 100% reliance of cameras for auto aware CC and FSD is absolutely flawed. Tesla must add radar—better yet, LiDAR—to their vehicles irrespective of FSD but, absolutely for FSD if they insist on pushing it before drivers, infrastructure, and the vehicles are ready for it. My opinion, FSD should never be allowed on any vehicles—maybe by the 22nd century…
Additional Notes:
phantom braking/slowing. Also, please do what you can to stop deployment of FSD by the end of 2022. Not only is the car and drivers not ready for it, the infrastructure is not as well. In addition, the 100% reliance of cameras for auto aware CC and FSD is absolutely flawed. Tesla must add radar—better yet, LiDAR—to their vehicles irrespective of FSD but, absolutely for FSD if they insist on pushing it before drivers, infrastructure, and the vehicles are ready for it. My opinion, FSD should never be allowed on any vehicles—maybe by the 22nd century…
Mfg Campaign: 11493332
Recall Date: Nov 13, 2022
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