Complaints & Recalls
Official Safety Recalls - Important!
38 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-31-001
Recall Date: Mar 31, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-17-008
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla Motors, Inc. (Tesla) is recalling certain 2019 Tesla Model 3 vehicles. The driver-side sun visor may not have the required air bag warning information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-19-15-003
Recall Date: Oct 10, 2019
Consumer Complaints
937 ComplaintsTesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE HIGH VOLTAGE BATTERY THE NEW CAR WAS PURCHASED WITH HAD DAMAGE TO THE 4 JACK POINTS THAT REQUIRED THE BATTERY PACK TO BE REPLACED. THE ORIGINAL BATTERY WOULD CHARGE TO THE FULL RANGE PURCHASED, HOWEVER, THE NEW BATTERY THAT WAS INSTALLED WILL NOT CHARGE TO THE FULL AMOUNT OF RANGE PURCHASED. I BROUGHT THIS UP TO SERVICE BEFORE I PICKED UP THE CAR FROM SERVICE. THEY TRIED TO GET IT TO FULLY CHARGE MULTIPLE TIMES BUT IT WOULD NOT. I ASKED TO SEE THE BATTERY HEALTH REPORT AND THEY DECLINED. IF YOU PURCHASE A NEW CAR WITH X AMOUNT OF RANGE, WHEN THE BATTERY IS CHARGED TO 100%, IT SHOULD DISPLAY THE RANGE YOU PAID FOR. THEY TOLD ME IF I WAS UNHAPPY WITH THE RANGE, I WAS FREE TO FILE AN ARBITRATION CLAIM. ON THE WAY HOME I ALMOST RAN OUT OF BATTERY AND COULD HAVE REALLY USED THE EXTRA CAPACITY THAT I PURCHASED.
Corrective Action:
THE HIGH VOLTAGE BATTERY THE NEW CAR WAS PURCHASED WITH HAD DAMAGE TO THE 4 JACK POINTS THAT REQUIRED THE BATTERY PACK TO BE REPLACED. THE ORIGINAL BATTERY WOULD CHARGE TO THE FULL RANGE PURCHASED, HOWEVER, THE NEW BATTERY THAT WAS INSTALLED WILL NOT CHARGE TO THE FULL AMOUNT OF RANGE PURCHASED. I BROUGHT THIS UP TO SERVICE BEFORE I PICKED UP THE CAR FROM SERVICE. THEY TRIED TO GET IT TO FULLY CHARGE MULTIPLE TIMES BUT IT WOULD NOT. I ASKED TO SEE THE BATTERY HEALTH REPORT AND THEY DECLINED. IF YOU PURCHASE A NEW CAR WITH X AMOUNT OF RANGE, WHEN THE BATTERY IS CHARGED TO 100%, IT SHOULD DISPLAY THE RANGE YOU PAID FOR. THEY TOLD ME IF I WAS UNHAPPY WITH THE RANGE, I WAS FREE TO FILE AN ARBITRATION CLAIM. ON THE WAY HOME I ALMOST RAN OUT OF BATTERY AND COULD HAVE REALLY USED THE EXTRA CAPACITY THAT I PURCHASED.
Additional Notes:
THE HIGH VOLTAGE BATTERY THE NEW CAR WAS PURCHASED WITH HAD DAMAGE TO THE 4 JACK POINTS THAT REQUIRED THE BATTERY PACK TO BE REPLACED. THE ORIGINAL BATTERY WOULD CHARGE TO THE FULL RANGE PURCHASED, HOWEVER, THE NEW BATTERY THAT WAS INSTALLED WILL NOT CHARGE TO THE FULL AMOUNT OF RANGE PURCHASED. I BROUGHT THIS UP TO SERVICE BEFORE I PICKED UP THE CAR FROM SERVICE. THEY TRIED TO GET IT TO FULLY CHARGE MULTIPLE TIMES BUT IT WOULD NOT. I ASKED TO SEE THE BATTERY HEALTH REPORT AND THEY DECLINED. IF YOU PURCHASE A NEW CAR WITH X AMOUNT OF RANGE, WHEN THE BATTERY IS CHARGED TO 100%, IT SHOULD DISPLAY THE RANGE YOU PAID FOR. THEY TOLD ME IF I WAS UNHAPPY WITH THE RANGE, I WAS FREE TO FILE AN ARBITRATION CLAIM. ON THE WAY HOME I ALMOST RAN OUT OF BATTERY AND COULD HAVE REALLY USED THE EXTRA CAPACITY THAT I PURCHASED.
Mfg Campaign: 11278441
Recall Date: Nov 6, 2019
Tesla, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE HIGH VOLTAGE BATTERY THE NEW CAR WAS PURCHASED WITH HAD DAMAGE TO THE 4 JACK POINTS THAT REQUIRED THE BATTERY PACK TO BE REPLACED. THE ORIGINAL BATTERY WOULD CHARGE TO THE FULL RANGE PURCHASED, HOWEVER, THE NEW BATTERY THAT WAS INSTALLED WILL NOT CHARGE TO THE FULL AMOUNT OF RANGE PURCHASED. I BROUGHT THIS UP TO SERVICE BEFORE I PICKED UP THE CAR FROM SERVICE. THEY TRIED TO GET IT TO FULLY CHARGE MULTIPLE TIMES BUT IT WOULD NOT. I ASKED TO SEE THE BATTERY HEALTH REPORT AND THEY DECLINED. IF YOU PURCHASE A NEW CAR WITH X AMOUNT OF RANGE, WHEN THE BATTERY IS CHARGED TO 100%, IT SHOULD DISPLAY THE RANGE YOU PAID FOR. THEY TOLD ME IF I WAS UNHAPPY WITH THE RANGE, I WAS FREE TO FILE AN ARBITRATION CLAIM. ON THE WAY HOME I ALMOST RAN OUT OF BATTERY AND COULD HAVE REALLY USED THE EXTRA CAPACITY THAT I PURCHASED.
Corrective Action:
THE HIGH VOLTAGE BATTERY THE NEW CAR WAS PURCHASED WITH HAD DAMAGE TO THE 4 JACK POINTS THAT REQUIRED THE BATTERY PACK TO BE REPLACED. THE ORIGINAL BATTERY WOULD CHARGE TO THE FULL RANGE PURCHASED, HOWEVER, THE NEW BATTERY THAT WAS INSTALLED WILL NOT CHARGE TO THE FULL AMOUNT OF RANGE PURCHASED. I BROUGHT THIS UP TO SERVICE BEFORE I PICKED UP THE CAR FROM SERVICE. THEY TRIED TO GET IT TO FULLY CHARGE MULTIPLE TIMES BUT IT WOULD NOT. I ASKED TO SEE THE BATTERY HEALTH REPORT AND THEY DECLINED. IF YOU PURCHASE A NEW CAR WITH X AMOUNT OF RANGE, WHEN THE BATTERY IS CHARGED TO 100%, IT SHOULD DISPLAY THE RANGE YOU PAID FOR. THEY TOLD ME IF I WAS UNHAPPY WITH THE RANGE, I WAS FREE TO FILE AN ARBITRATION CLAIM. ON THE WAY HOME I ALMOST RAN OUT OF BATTERY AND COULD HAVE REALLY USED THE EXTRA CAPACITY THAT I PURCHASED.
Additional Notes:
THE HIGH VOLTAGE BATTERY THE NEW CAR WAS PURCHASED WITH HAD DAMAGE TO THE 4 JACK POINTS THAT REQUIRED THE BATTERY PACK TO BE REPLACED. THE ORIGINAL BATTERY WOULD CHARGE TO THE FULL RANGE PURCHASED, HOWEVER, THE NEW BATTERY THAT WAS INSTALLED WILL NOT CHARGE TO THE FULL AMOUNT OF RANGE PURCHASED. I BROUGHT THIS UP TO SERVICE BEFORE I PICKED UP THE CAR FROM SERVICE. THEY TRIED TO GET IT TO FULLY CHARGE MULTIPLE TIMES BUT IT WOULD NOT. I ASKED TO SEE THE BATTERY HEALTH REPORT AND THEY DECLINED. IF YOU PURCHASE A NEW CAR WITH X AMOUNT OF RANGE, WHEN THE BATTERY IS CHARGED TO 100%, IT SHOULD DISPLAY THE RANGE YOU PAID FOR. THEY TOLD ME IF I WAS UNHAPPY WITH THE RANGE, I WAS FREE TO FILE AN ARBITRATION CLAIM. ON THE WAY HOME I ALMOST RAN OUT OF BATTERY AND COULD HAVE REALLY USED THE EXTRA CAPACITY THAT I PURCHASED.
Mfg Campaign: 11278441
Recall Date: Nov 6, 2019
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I TURNED INTO A PERPENDICULAR PARKING SPACE IN A HOME DEPOT PARKING LOT. I LET UP ON THE ACCELERATOR AS THE CAR INCHED CLOSER TO THE CURB. AS I BEGAN TO PRESS THE BRAKE TO BRING THE CAR TO A COMPLETE STOP, THE CAR SUDDENLY LURCHED FORWARD, JUMPED THE CURB, CROSSED THE GRASS MEDIAN AND COME TO REST ON THE HOOD OF ANOTHER CAR. I KNOW MY FOOT WAS ON THE BRAKE AT THE TIME AND CONTEND THAT THE INCIDENT WAS DUE TO A VEHICLE MALFUNCTION.
Corrective Action:
I TURNED INTO A PERPENDICULAR PARKING SPACE IN A HOME DEPOT PARKING LOT. I LET UP ON THE ACCELERATOR AS THE CAR INCHED CLOSER TO THE CURB. AS I BEGAN TO PRESS THE BRAKE TO BRING THE CAR TO A COMPLETE STOP, THE CAR SUDDENLY LURCHED FORWARD, JUMPED THE CURB, CROSSED THE GRASS MEDIAN AND COME TO REST ON THE HOOD OF ANOTHER CAR. I KNOW MY FOOT WAS ON THE BRAKE AT THE TIME AND CONTEND THAT THE INCIDENT WAS DUE TO A VEHICLE MALFUNCTION.
Additional Notes:
I TURNED INTO A PERPENDICULAR PARKING SPACE IN A HOME DEPOT PARKING LOT. I LET UP ON THE ACCELERATOR AS THE CAR INCHED CLOSER TO THE CURB. AS I BEGAN TO PRESS THE BRAKE TO BRING THE CAR TO A COMPLETE STOP, THE CAR SUDDENLY LURCHED FORWARD, JUMPED THE CURB, CROSSED THE GRASS MEDIAN AND COME TO REST ON THE HOOD OF ANOTHER CAR. I KNOW MY FOOT WAS ON THE BRAKE AT THE TIME AND CONTEND THAT THE INCIDENT WAS DUE TO A VEHICLE MALFUNCTION.
Mfg Campaign: 11278152
Recall Date: Nov 4, 2019
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I TURNED INTO A PERPENDICULAR PARKING SPACE IN A HOME DEPOT PARKING LOT. I LET UP ON THE ACCELERATOR AS THE CAR INCHED CLOSER TO THE CURB. AS I BEGAN TO PRESS THE BRAKE TO BRING THE CAR TO A COMPLETE STOP, THE CAR SUDDENLY LURCHED FORWARD, JUMPED THE CURB, CROSSED THE GRASS MEDIAN AND COME TO REST ON THE HOOD OF ANOTHER CAR. I KNOW MY FOOT WAS ON THE BRAKE AT THE TIME AND CONTEND THAT THE INCIDENT WAS DUE TO A VEHICLE MALFUNCTION.
Corrective Action:
I TURNED INTO A PERPENDICULAR PARKING SPACE IN A HOME DEPOT PARKING LOT. I LET UP ON THE ACCELERATOR AS THE CAR INCHED CLOSER TO THE CURB. AS I BEGAN TO PRESS THE BRAKE TO BRING THE CAR TO A COMPLETE STOP, THE CAR SUDDENLY LURCHED FORWARD, JUMPED THE CURB, CROSSED THE GRASS MEDIAN AND COME TO REST ON THE HOOD OF ANOTHER CAR. I KNOW MY FOOT WAS ON THE BRAKE AT THE TIME AND CONTEND THAT THE INCIDENT WAS DUE TO A VEHICLE MALFUNCTION.
Additional Notes:
I TURNED INTO A PERPENDICULAR PARKING SPACE IN A HOME DEPOT PARKING LOT. I LET UP ON THE ACCELERATOR AS THE CAR INCHED CLOSER TO THE CURB. AS I BEGAN TO PRESS THE BRAKE TO BRING THE CAR TO A COMPLETE STOP, THE CAR SUDDENLY LURCHED FORWARD, JUMPED THE CURB, CROSSED THE GRASS MEDIAN AND COME TO REST ON THE HOOD OF ANOTHER CAR. I KNOW MY FOOT WAS ON THE BRAKE AT THE TIME AND CONTEND THAT THE INCIDENT WAS DUE TO A VEHICLE MALFUNCTION.
Mfg Campaign: 11278152
Recall Date: Nov 4, 2019
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=33838953&ROWNUMBER=80&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE BOTH FRONT WHEELS AND SUSPENSIONS HAVE COMPLETELY FALLEN OFF. ALL OF THE BALL JOINTS AND SUSPENSION GIBLETS HAVE SNAPPED. WHAT THE BLEEP? PLEASE INVESTIGATE. THIS IS JUST INSANE AND LUDICROUS. THANK YOU. PERSISTENT CITIZEN.
Corrective Action:
HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=33838953&ROWNUMBER=80&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE BOTH FRONT WHEELS AND SUSPENSIONS HAVE COMPLETELY FALLEN OFF. ALL OF THE BALL JOINTS AND SUSPENSION GIBLETS HAVE SNAPPED. WHAT THE BLEEP? PLEASE INVESTIGATE. THIS IS JUST INSANE AND LUDICROUS. THANK YOU. PERSISTENT CITIZEN.
Additional Notes:
HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=33838953&ROWNUMBER=80&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE BOTH FRONT WHEELS AND SUSPENSIONS HAVE COMPLETELY FALLEN OFF. ALL OF THE BALL JOINTS AND SUSPENSION GIBLETS HAVE SNAPPED. WHAT THE BLEEP? PLEASE INVESTIGATE. THIS IS JUST INSANE AND LUDICROUS. THANK YOU. PERSISTENT CITIZEN.
Mfg Campaign: 11277719
Recall Date: Nov 2, 2019
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
MY WIFE WAS TRYING TO PARK THE CAR IN OUR GARAGE WHEN THE CAR SUDDENLY SPED UP AND HIT OUR INNER GARAGE WALL. IT THEN REVERSED BACK AND HIT THE WALL A SECOND TIME. THEN IT AUTOMATICALLY REVERSED AND PARKED ON THE NEIGHBOR'S DRIVEWAY. BOTH THE STERLING AIR BAG AND AIRBAG NEAR THE FEET DEPLOYED. THE CAR'S FRONT WAS SMASHED. OUR GARAGE WALL AND DOOR ARE ALSO BADLY DAMAGED. I HAVE ASKED TESLA TO INVESTIGATE IF IT WAS BECAUSE OF THE AUTOPILOT TAKING OVER BUT HAVE NOT RECEIVED A RESPONSE FROM THEM YET AFTER MORE THAN A WEEK.
Corrective Action:
MY WIFE WAS TRYING TO PARK THE CAR IN OUR GARAGE WHEN THE CAR SUDDENLY SPED UP AND HIT OUR INNER GARAGE WALL. IT THEN REVERSED BACK AND HIT THE WALL A SECOND TIME. THEN IT AUTOMATICALLY REVERSED AND PARKED ON THE NEIGHBOR'S DRIVEWAY. BOTH THE STERLING AIR BAG AND AIRBAG NEAR THE FEET DEPLOYED. THE CAR'S FRONT WAS SMASHED. OUR GARAGE WALL AND DOOR ARE ALSO BADLY DAMAGED. I HAVE ASKED TESLA TO INVESTIGATE IF IT WAS BECAUSE OF THE AUTOPILOT TAKING OVER BUT HAVE NOT RECEIVED A RESPONSE FROM THEM YET AFTER MORE THAN A WEEK.
Additional Notes:
MY WIFE WAS TRYING TO PARK THE CAR IN OUR GARAGE WHEN THE CAR SUDDENLY SPED UP AND HIT OUR INNER GARAGE WALL. IT THEN REVERSED BACK AND HIT THE WALL A SECOND TIME. THEN IT AUTOMATICALLY REVERSED AND PARKED ON THE NEIGHBOR'S DRIVEWAY. BOTH THE STERLING AIR BAG AND AIRBAG NEAR THE FEET DEPLOYED. THE CAR'S FRONT WAS SMASHED. OUR GARAGE WALL AND DOOR ARE ALSO BADLY DAMAGED. I HAVE ASKED TESLA TO INVESTIGATE IF IT WAS BECAUSE OF THE AUTOPILOT TAKING OVER BUT HAVE NOT RECEIVED A RESPONSE FROM THEM YET AFTER MORE THAN A WEEK.
Mfg Campaign: 11267131
Recall Date: Oct 8, 2019
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY WIFE WAS TRYING TO PARK THE CAR IN OUR GARAGE WHEN THE CAR SUDDENLY SPED UP AND HIT OUR INNER GARAGE WALL. IT THEN REVERSED BACK AND HIT THE WALL A SECOND TIME. THEN IT AUTOMATICALLY REVERSED AND PARKED ON THE NEIGHBOR'S DRIVEWAY. BOTH THE STERLING AIR BAG AND AIRBAG NEAR THE FEET DEPLOYED. THE CAR'S FRONT WAS SMASHED. OUR GARAGE WALL AND DOOR ARE ALSO BADLY DAMAGED. I HAVE ASKED TESLA TO INVESTIGATE IF IT WAS BECAUSE OF THE AUTOPILOT TAKING OVER BUT HAVE NOT RECEIVED A RESPONSE FROM THEM YET AFTER MORE THAN A WEEK.
Corrective Action:
MY WIFE WAS TRYING TO PARK THE CAR IN OUR GARAGE WHEN THE CAR SUDDENLY SPED UP AND HIT OUR INNER GARAGE WALL. IT THEN REVERSED BACK AND HIT THE WALL A SECOND TIME. THEN IT AUTOMATICALLY REVERSED AND PARKED ON THE NEIGHBOR'S DRIVEWAY. BOTH THE STERLING AIR BAG AND AIRBAG NEAR THE FEET DEPLOYED. THE CAR'S FRONT WAS SMASHED. OUR GARAGE WALL AND DOOR ARE ALSO BADLY DAMAGED. I HAVE ASKED TESLA TO INVESTIGATE IF IT WAS BECAUSE OF THE AUTOPILOT TAKING OVER BUT HAVE NOT RECEIVED A RESPONSE FROM THEM YET AFTER MORE THAN A WEEK.
Additional Notes:
MY WIFE WAS TRYING TO PARK THE CAR IN OUR GARAGE WHEN THE CAR SUDDENLY SPED UP AND HIT OUR INNER GARAGE WALL. IT THEN REVERSED BACK AND HIT THE WALL A SECOND TIME. THEN IT AUTOMATICALLY REVERSED AND PARKED ON THE NEIGHBOR'S DRIVEWAY. BOTH THE STERLING AIR BAG AND AIRBAG NEAR THE FEET DEPLOYED. THE CAR'S FRONT WAS SMASHED. OUR GARAGE WALL AND DOOR ARE ALSO BADLY DAMAGED. I HAVE ASKED TESLA TO INVESTIGATE IF IT WAS BECAUSE OF THE AUTOPILOT TAKING OVER BUT HAVE NOT RECEIVED A RESPONSE FROM THEM YET AFTER MORE THAN A WEEK.
Mfg Campaign: 11267131
Recall Date: Oct 8, 2019
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY WIFE WAS TRYING TO PARK THE CAR IN OUR GARAGE WHEN THE CAR SUDDENLY SPED UP AND HIT OUR INNER GARAGE WALL. IT THEN REVERSED BACK AND HIT THE WALL A SECOND TIME. THEN IT AUTOMATICALLY REVERSED AND PARKED ON THE NEIGHBOR'S DRIVEWAY. BOTH THE STERLING AIR BAG AND AIRBAG NEAR THE FEET DEPLOYED. THE CAR'S FRONT WAS SMASHED. OUR GARAGE WALL AND DOOR ARE ALSO BADLY DAMAGED. I HAVE ASKED TESLA TO INVESTIGATE IF IT WAS BECAUSE OF THE AUTOPILOT TAKING OVER BUT HAVE NOT RECEIVED A RESPONSE FROM THEM YET AFTER MORE THAN A WEEK.
Corrective Action:
MY WIFE WAS TRYING TO PARK THE CAR IN OUR GARAGE WHEN THE CAR SUDDENLY SPED UP AND HIT OUR INNER GARAGE WALL. IT THEN REVERSED BACK AND HIT THE WALL A SECOND TIME. THEN IT AUTOMATICALLY REVERSED AND PARKED ON THE NEIGHBOR'S DRIVEWAY. BOTH THE STERLING AIR BAG AND AIRBAG NEAR THE FEET DEPLOYED. THE CAR'S FRONT WAS SMASHED. OUR GARAGE WALL AND DOOR ARE ALSO BADLY DAMAGED. I HAVE ASKED TESLA TO INVESTIGATE IF IT WAS BECAUSE OF THE AUTOPILOT TAKING OVER BUT HAVE NOT RECEIVED A RESPONSE FROM THEM YET AFTER MORE THAN A WEEK.
Additional Notes:
MY WIFE WAS TRYING TO PARK THE CAR IN OUR GARAGE WHEN THE CAR SUDDENLY SPED UP AND HIT OUR INNER GARAGE WALL. IT THEN REVERSED BACK AND HIT THE WALL A SECOND TIME. THEN IT AUTOMATICALLY REVERSED AND PARKED ON THE NEIGHBOR'S DRIVEWAY. BOTH THE STERLING AIR BAG AND AIRBAG NEAR THE FEET DEPLOYED. THE CAR'S FRONT WAS SMASHED. OUR GARAGE WALL AND DOOR ARE ALSO BADLY DAMAGED. I HAVE ASKED TESLA TO INVESTIGATE IF IT WAS BECAUSE OF THE AUTOPILOT TAKING OVER BUT HAVE NOT RECEIVED A RESPONSE FROM THEM YET AFTER MORE THAN A WEEK.
Mfg Campaign: 11267131
Recall Date: Oct 8, 2019
Tesla, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
MY WIFE HAS A TESLA MODEL 3 CAR, PURCHASED EARLIER THIS YEAR AND HAVING ABOUT 8000 MILES ON IT. THE SAFETY BELT BUCKLE IS BROKEN AND CANNOT INSERT THE SAFETY BELT TO THE BUCKLE. MY WIFE SCHEDULED A SERVICE FROM THE APP. THE COMPANY SENT AN INVOICE FOR OVER $100 FOR THE REPAIR. SHE DIDN'T HAVE ANY KNOWLEDGE ON THE WARRANTY AND SIGNED THE INVOICE. BUT AFTER THAT, I TOLD HER THAT IT IS A MANUFACTURE DEFECT AND SHOULD BE COVERED BY WARRANTY. IT IS NOT ONLY COVERED BY THE BUMPER-TO-BUMPER WARRANTY, IT IS A SAFETY ISSUE AND HAS A LONGER WARRANTY. MY WIFE THEN RESCHEDULED THE APPOINTMENT, AND CALLED THE PHONE NUMBER LISTED IN THE INVOICE, ALSO CALLED THE TESLA CUSTOMER NUMBER. CALLED EVERY DAY AND LEFT AT LEAST 3 VOICE MESSAGES. HOWEVER, SHE COULD NOT REACH ANY LIVE PERSON TO DISCUSS THE ISSUE. MY WIFE RESCHEDULED THE APPOINTMENT MULTIPLE TIMES SO THAT SHE COULD MAKE CLEAR ON THE WARRANTY ISSUE. BUT NOW SHE COULD NOT RESCHEDULE THE APPOINTMENT ANY MORE, SO SHE HAD TO CANCEL THE APPOINTMENT. IT'S BEEN CLOSE TO THREE WEEKS SINCE THE FIRST CONTACT AND STILL COULD NOT REACH ANY LIVE PERSON TO DISCUSS THE ISSUE. I'D LIKE TESLA TO CONTACT HER TO DISCUSS THE WARRANTY ISSUE ON THE SAFETY BELT BUCKLE AND FIX IT FOR FREE.
Corrective Action:
MY WIFE HAS A TESLA MODEL 3 CAR, PURCHASED EARLIER THIS YEAR AND HAVING ABOUT 8000 MILES ON IT. THE SAFETY BELT BUCKLE IS BROKEN AND CANNOT INSERT THE SAFETY BELT TO THE BUCKLE. MY WIFE SCHEDULED A SERVICE FROM THE APP. THE COMPANY SENT AN INVOICE FOR OVER $100 FOR THE REPAIR. SHE DIDN'T HAVE ANY KNOWLEDGE ON THE WARRANTY AND SIGNED THE INVOICE. BUT AFTER THAT, I TOLD HER THAT IT IS A MANUFACTURE DEFECT AND SHOULD BE COVERED BY WARRANTY. IT IS NOT ONLY COVERED BY THE BUMPER-TO-BUMPER WARRANTY, IT IS A SAFETY ISSUE AND HAS A LONGER WARRANTY. MY WIFE THEN RESCHEDULED THE APPOINTMENT, AND CALLED THE PHONE NUMBER LISTED IN THE INVOICE, ALSO CALLED THE TESLA CUSTOMER NUMBER. CALLED EVERY DAY AND LEFT AT LEAST 3 VOICE MESSAGES. HOWEVER, SHE COULD NOT REACH ANY LIVE PERSON TO DISCUSS THE ISSUE. MY WIFE RESCHEDULED THE APPOINTMENT MULTIPLE TIMES SO THAT SHE COULD MAKE CLEAR ON THE WARRANTY ISSUE. BUT NOW SHE COULD NOT RESCHEDULE THE APPOINTMENT ANY MORE, SO SHE HAD TO CANCEL THE APPOINTMENT. IT'S BEEN CLOSE TO THREE WEEKS SINCE THE FIRST CONTACT AND STILL COULD NOT REACH ANY LIVE PERSON TO DISCUSS THE ISSUE. I'D LIKE TESLA TO CONTACT HER TO DISCUSS THE WARRANTY ISSUE ON THE SAFETY BELT BUCKLE AND FIX IT FOR FREE.
Additional Notes:
MY WIFE HAS A TESLA MODEL 3 CAR, PURCHASED EARLIER THIS YEAR AND HAVING ABOUT 8000 MILES ON IT. THE SAFETY BELT BUCKLE IS BROKEN AND CANNOT INSERT THE SAFETY BELT TO THE BUCKLE. MY WIFE SCHEDULED A SERVICE FROM THE APP. THE COMPANY SENT AN INVOICE FOR OVER $100 FOR THE REPAIR. SHE DIDN'T HAVE ANY KNOWLEDGE ON THE WARRANTY AND SIGNED THE INVOICE. BUT AFTER THAT, I TOLD HER THAT IT IS A MANUFACTURE DEFECT AND SHOULD BE COVERED BY WARRANTY. IT IS NOT ONLY COVERED BY THE BUMPER-TO-BUMPER WARRANTY, IT IS A SAFETY ISSUE AND HAS A LONGER WARRANTY. MY WIFE THEN RESCHEDULED THE APPOINTMENT, AND CALLED THE PHONE NUMBER LISTED IN THE INVOICE, ALSO CALLED THE TESLA CUSTOMER NUMBER. CALLED EVERY DAY AND LEFT AT LEAST 3 VOICE MESSAGES. HOWEVER, SHE COULD NOT REACH ANY LIVE PERSON TO DISCUSS THE ISSUE. MY WIFE RESCHEDULED THE APPOINTMENT MULTIPLE TIMES SO THAT SHE COULD MAKE CLEAR ON THE WARRANTY ISSUE. BUT NOW SHE COULD NOT RESCHEDULE THE APPOINTMENT ANY MORE, SO SHE HAD TO CANCEL THE APPOINTMENT. IT'S BEEN CLOSE TO THREE WEEKS SINCE THE FIRST CONTACT AND STILL COULD NOT REACH ANY LIVE PERSON TO DISCUSS THE ISSUE. I'D LIKE TESLA TO CONTACT HER TO DISCUSS THE WARRANTY ISSUE ON THE SAFETY BELT BUCKLE AND FIX IT FOR FREE.
Mfg Campaign: 11266831
Recall Date: Oct 7, 2019
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
REAR WINDSHIELD GETS DISTORTED EVERY TIME THE DEFROST IS TURNED ON. TESLA HAS SEEN AND NOTED THE DEFECT, STATED THIS IS NORMAL ON ALL TESLA MODEL 3 VEHICLES, AND WILL NOT FIX THE PROBLEM. IT IS NOT NORMAL AS NO OTHER CAR I'VE EVER DRIVEN IN HAS THIS KIND OF DISTORTION WHEN USING THE DEFROST. I BELIEVE THIS SHOULD BE REGISTERED AS A SAFETY RECALL ASAP.
Corrective Action:
REAR WINDSHIELD GETS DISTORTED EVERY TIME THE DEFROST IS TURNED ON. TESLA HAS SEEN AND NOTED THE DEFECT, STATED THIS IS NORMAL ON ALL TESLA MODEL 3 VEHICLES, AND WILL NOT FIX THE PROBLEM. IT IS NOT NORMAL AS NO OTHER CAR I'VE EVER DRIVEN IN HAS THIS KIND OF DISTORTION WHEN USING THE DEFROST. I BELIEVE THIS SHOULD BE REGISTERED AS A SAFETY RECALL ASAP.
Additional Notes:
REAR WINDSHIELD GETS DISTORTED EVERY TIME THE DEFROST IS TURNED ON. TESLA HAS SEEN AND NOTED THE DEFECT, STATED THIS IS NORMAL ON ALL TESLA MODEL 3 VEHICLES, AND WILL NOT FIX THE PROBLEM. IT IS NOT NORMAL AS NO OTHER CAR I'VE EVER DRIVEN IN HAS THIS KIND OF DISTORTION WHEN USING THE DEFROST. I BELIEVE THIS SHOULD BE REGISTERED AS A SAFETY RECALL ASAP.
Mfg Campaign: 11266082
Recall Date: Oct 4, 2019
Tesla, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I JUST BOUGHT THE NEW TESLA MODEL 3 LAST WEEK FOR LONG RUN BATTERY BUT IT'S NOT GIVING ME FULL RANG OF MILES AND DROPPING CRAZY AMOUNT OF BATTERY . THE WAY TESLA IS TELLING THE PEOPLE ABOUT MILEAGE , IT'S NOT WORKING THAT WAY , I HAVE LONG RANG MILEAGE AND IT'S SUPPOSED TO GIVE 310 MILEAGE AFTER FULL CHARGE AND THAT'S ONLY REASON I BOUGHT THIS CAR BECAUSE EVERY DAY I'M DRIVING AROUND 200 TO 270 MILEAGE . BUT TRUE IS IT NOT GIVING ME THAT MILEAGE AT ALL AND JUST GIVING ME ONLY 230TO 250 ALL TOGETHER AFTER MY FULL CHARGE WHOLE NIGHT , AND SO I HAVE TO STOP BY SOMEWHERE EVERY DAY TO CHARGE MY CAR TO GO HOME WITH ENOUGH MILEAGE . FOR ME IT'S DOESN'T NOT MAKE ANY SENSE AT ALL SINCE YOU ARE BUYING LONG RANGE DISTANCE CAR AND YOU ARE NOT GETTING WHAT YOU ACCEPTING .
Corrective Action:
I JUST BOUGHT THE NEW TESLA MODEL 3 LAST WEEK FOR LONG RUN BATTERY BUT IT'S NOT GIVING ME FULL RANG OF MILES AND DROPPING CRAZY AMOUNT OF BATTERY . THE WAY TESLA IS TELLING THE PEOPLE ABOUT MILEAGE , IT'S NOT WORKING THAT WAY , I HAVE LONG RANG MILEAGE AND IT'S SUPPOSED TO GIVE 310 MILEAGE AFTER FULL CHARGE AND THAT'S ONLY REASON I BOUGHT THIS CAR BECAUSE EVERY DAY I'M DRIVING AROUND 200 TO 270 MILEAGE . BUT TRUE IS IT NOT GIVING ME THAT MILEAGE AT ALL AND JUST GIVING ME ONLY 230TO 250 ALL TOGETHER AFTER MY FULL CHARGE WHOLE NIGHT , AND SO I HAVE TO STOP BY SOMEWHERE EVERY DAY TO CHARGE MY CAR TO GO HOME WITH ENOUGH MILEAGE . FOR ME IT'S DOESN'T NOT MAKE ANY SENSE AT ALL SINCE YOU ARE BUYING LONG RANGE DISTANCE CAR AND YOU ARE NOT GETTING WHAT YOU ACCEPTING .
Additional Notes:
I JUST BOUGHT THE NEW TESLA MODEL 3 LAST WEEK FOR LONG RUN BATTERY BUT IT'S NOT GIVING ME FULL RANG OF MILES AND DROPPING CRAZY AMOUNT OF BATTERY . THE WAY TESLA IS TELLING THE PEOPLE ABOUT MILEAGE , IT'S NOT WORKING THAT WAY , I HAVE LONG RANG MILEAGE AND IT'S SUPPOSED TO GIVE 310 MILEAGE AFTER FULL CHARGE AND THAT'S ONLY REASON I BOUGHT THIS CAR BECAUSE EVERY DAY I'M DRIVING AROUND 200 TO 270 MILEAGE . BUT TRUE IS IT NOT GIVING ME THAT MILEAGE AT ALL AND JUST GIVING ME ONLY 230TO 250 ALL TOGETHER AFTER MY FULL CHARGE WHOLE NIGHT , AND SO I HAVE TO STOP BY SOMEWHERE EVERY DAY TO CHARGE MY CAR TO GO HOME WITH ENOUGH MILEAGE . FOR ME IT'S DOESN'T NOT MAKE ANY SENSE AT ALL SINCE YOU ARE BUYING LONG RANGE DISTANCE CAR AND YOU ARE NOT GETTING WHAT YOU ACCEPTING .
Mfg Campaign: 11266187
Recall Date: Oct 4, 2019
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I JUST BOUGHT THE NEW TESLA MODEL 3 LAST WEEK FOR LONG RUN BATTERY BUT IT'S NOT GIVING ME FULL RANG OF MILES AND DROPPING CRAZY AMOUNT OF BATTERY . THE WAY TESLA IS TELLING THE PEOPLE ABOUT MILEAGE , IT'S NOT WORKING THAT WAY , I HAVE LONG RANG MILEAGE AND IT'S SUPPOSED TO GIVE 310 MILEAGE AFTER FULL CHARGE AND THAT'S ONLY REASON I BOUGHT THIS CAR BECAUSE EVERY DAY I'M DRIVING AROUND 200 TO 270 MILEAGE . BUT TRUE IS IT NOT GIVING ME THAT MILEAGE AT ALL AND JUST GIVING ME ONLY 230TO 250 ALL TOGETHER AFTER MY FULL CHARGE WHOLE NIGHT , AND SO I HAVE TO STOP BY SOMEWHERE EVERY DAY TO CHARGE MY CAR TO GO HOME WITH ENOUGH MILEAGE . FOR ME IT'S DOESN'T NOT MAKE ANY SENSE AT ALL SINCE YOU ARE BUYING LONG RANGE DISTANCE CAR AND YOU ARE NOT GETTING WHAT YOU ACCEPTING .
Corrective Action:
I JUST BOUGHT THE NEW TESLA MODEL 3 LAST WEEK FOR LONG RUN BATTERY BUT IT'S NOT GIVING ME FULL RANG OF MILES AND DROPPING CRAZY AMOUNT OF BATTERY . THE WAY TESLA IS TELLING THE PEOPLE ABOUT MILEAGE , IT'S NOT WORKING THAT WAY , I HAVE LONG RANG MILEAGE AND IT'S SUPPOSED TO GIVE 310 MILEAGE AFTER FULL CHARGE AND THAT'S ONLY REASON I BOUGHT THIS CAR BECAUSE EVERY DAY I'M DRIVING AROUND 200 TO 270 MILEAGE . BUT TRUE IS IT NOT GIVING ME THAT MILEAGE AT ALL AND JUST GIVING ME ONLY 230TO 250 ALL TOGETHER AFTER MY FULL CHARGE WHOLE NIGHT , AND SO I HAVE TO STOP BY SOMEWHERE EVERY DAY TO CHARGE MY CAR TO GO HOME WITH ENOUGH MILEAGE . FOR ME IT'S DOESN'T NOT MAKE ANY SENSE AT ALL SINCE YOU ARE BUYING LONG RANGE DISTANCE CAR AND YOU ARE NOT GETTING WHAT YOU ACCEPTING .
Additional Notes:
I JUST BOUGHT THE NEW TESLA MODEL 3 LAST WEEK FOR LONG RUN BATTERY BUT IT'S NOT GIVING ME FULL RANG OF MILES AND DROPPING CRAZY AMOUNT OF BATTERY . THE WAY TESLA IS TELLING THE PEOPLE ABOUT MILEAGE , IT'S NOT WORKING THAT WAY , I HAVE LONG RANG MILEAGE AND IT'S SUPPOSED TO GIVE 310 MILEAGE AFTER FULL CHARGE AND THAT'S ONLY REASON I BOUGHT THIS CAR BECAUSE EVERY DAY I'M DRIVING AROUND 200 TO 270 MILEAGE . BUT TRUE IS IT NOT GIVING ME THAT MILEAGE AT ALL AND JUST GIVING ME ONLY 230TO 250 ALL TOGETHER AFTER MY FULL CHARGE WHOLE NIGHT , AND SO I HAVE TO STOP BY SOMEWHERE EVERY DAY TO CHARGE MY CAR TO GO HOME WITH ENOUGH MILEAGE . FOR ME IT'S DOESN'T NOT MAKE ANY SENSE AT ALL SINCE YOU ARE BUYING LONG RANGE DISTANCE CAR AND YOU ARE NOT GETTING WHAT YOU ACCEPTING .
Mfg Campaign: 11266187
Recall Date: Oct 4, 2019
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I JUST BOUGHT THE NEW TESLA MODEL 3 LAST WEEK FOR LONG RUN BATTERY BUT IT'S NOT GIVING ME FULL RANG OF MILES AND DROPPING CRAZY AMOUNT OF BATTERY . THE WAY TESLA IS TELLING THE PEOPLE ABOUT MILEAGE , IT'S NOT WORKING THAT WAY , I HAVE LONG RANG MILEAGE AND IT'S SUPPOSED TO GIVE 310 MILEAGE AFTER FULL CHARGE AND THAT'S ONLY REASON I BOUGHT THIS CAR BECAUSE EVERY DAY I'M DRIVING AROUND 200 TO 270 MILEAGE . BUT TRUE IS IT NOT GIVING ME THAT MILEAGE AT ALL AND JUST GIVING ME ONLY 230TO 250 ALL TOGETHER AFTER MY FULL CHARGE WHOLE NIGHT , AND SO I HAVE TO STOP BY SOMEWHERE EVERY DAY TO CHARGE MY CAR TO GO HOME WITH ENOUGH MILEAGE . FOR ME IT'S DOESN'T NOT MAKE ANY SENSE AT ALL SINCE YOU ARE BUYING LONG RANGE DISTANCE CAR AND YOU ARE NOT GETTING WHAT YOU ACCEPTING .
Corrective Action:
I JUST BOUGHT THE NEW TESLA MODEL 3 LAST WEEK FOR LONG RUN BATTERY BUT IT'S NOT GIVING ME FULL RANG OF MILES AND DROPPING CRAZY AMOUNT OF BATTERY . THE WAY TESLA IS TELLING THE PEOPLE ABOUT MILEAGE , IT'S NOT WORKING THAT WAY , I HAVE LONG RANG MILEAGE AND IT'S SUPPOSED TO GIVE 310 MILEAGE AFTER FULL CHARGE AND THAT'S ONLY REASON I BOUGHT THIS CAR BECAUSE EVERY DAY I'M DRIVING AROUND 200 TO 270 MILEAGE . BUT TRUE IS IT NOT GIVING ME THAT MILEAGE AT ALL AND JUST GIVING ME ONLY 230TO 250 ALL TOGETHER AFTER MY FULL CHARGE WHOLE NIGHT , AND SO I HAVE TO STOP BY SOMEWHERE EVERY DAY TO CHARGE MY CAR TO GO HOME WITH ENOUGH MILEAGE . FOR ME IT'S DOESN'T NOT MAKE ANY SENSE AT ALL SINCE YOU ARE BUYING LONG RANGE DISTANCE CAR AND YOU ARE NOT GETTING WHAT YOU ACCEPTING .
Additional Notes:
I JUST BOUGHT THE NEW TESLA MODEL 3 LAST WEEK FOR LONG RUN BATTERY BUT IT'S NOT GIVING ME FULL RANG OF MILES AND DROPPING CRAZY AMOUNT OF BATTERY . THE WAY TESLA IS TELLING THE PEOPLE ABOUT MILEAGE , IT'S NOT WORKING THAT WAY , I HAVE LONG RANG MILEAGE AND IT'S SUPPOSED TO GIVE 310 MILEAGE AFTER FULL CHARGE AND THAT'S ONLY REASON I BOUGHT THIS CAR BECAUSE EVERY DAY I'M DRIVING AROUND 200 TO 270 MILEAGE . BUT TRUE IS IT NOT GIVING ME THAT MILEAGE AT ALL AND JUST GIVING ME ONLY 230TO 250 ALL TOGETHER AFTER MY FULL CHARGE WHOLE NIGHT , AND SO I HAVE TO STOP BY SOMEWHERE EVERY DAY TO CHARGE MY CAR TO GO HOME WITH ENOUGH MILEAGE . FOR ME IT'S DOESN'T NOT MAKE ANY SENSE AT ALL SINCE YOU ARE BUYING LONG RANGE DISTANCE CAR AND YOU ARE NOT GETTING WHAT YOU ACCEPTING .
Mfg Campaign: 11266187
Recall Date: Oct 4, 2019
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
LAW ENFORCEMENT ENTRY - VEHICLE WAS INVOLVED IN A 10-VEHICLE CRASH. DRIVER AND PASSENGER BOTH STATED VEHICLE HAD UNINTENDED ACCELERATION. ADDITIONAL WITNESS STATEMENTS APPEAR TO VERIFY REPORT. *DT AS VEHICLE WAS TRAVELING ON THE HIGHWAY, THE DRIVER REPORTEDLY TRIED TO SLOW THE VEHICLE AS IT APPROACHED STOPPED/SLOWED TRAFFIC. VEHICLE DID NOT RESPOND AND DRIVER WAS NOT ABLE TO SLOW IT BEFORE IT CRASHED INTO STOPPED TRAFFIC. POLICE REPORT GO 51 2019- XXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Corrective Action:
LAW ENFORCEMENT ENTRY - VEHICLE WAS INVOLVED IN A 10-VEHICLE CRASH. DRIVER AND PASSENGER BOTH STATED VEHICLE HAD UNINTENDED ACCELERATION. ADDITIONAL WITNESS STATEMENTS APPEAR TO VERIFY REPORT. *DT AS VEHICLE WAS TRAVELING ON THE HIGHWAY, THE DRIVER REPORTEDLY TRIED TO SLOW THE VEHICLE AS IT APPROACHED STOPPED/SLOWED TRAFFIC. VEHICLE DID NOT RESPOND AND DRIVER WAS NOT ABLE TO SLOW IT BEFORE IT CRASHED INTO STOPPED TRAFFIC. POLICE REPORT GO 51 2019- XXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Additional Notes:
LAW ENFORCEMENT ENTRY - VEHICLE WAS INVOLVED IN A 10-VEHICLE CRASH. DRIVER AND PASSENGER BOTH STATED VEHICLE HAD UNINTENDED ACCELERATION. ADDITIONAL WITNESS STATEMENTS APPEAR TO VERIFY REPORT. *DT AS VEHICLE WAS TRAVELING ON THE HIGHWAY, THE DRIVER REPORTEDLY TRIED TO SLOW THE VEHICLE AS IT APPROACHED STOPPED/SLOWED TRAFFIC. VEHICLE DID NOT RESPOND AND DRIVER WAS NOT ABLE TO SLOW IT BEFORE IT CRASHED INTO STOPPED TRAFFIC. POLICE REPORT GO 51 2019- XXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Mfg Campaign: 11265452
Recall Date: Oct 1, 2019
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING THROUGH MY WORK PLACE PARKING LOT, MY TESLA SUDDENLY STOPPED AND DISPLAYED A FAULT CODE AND REQUESTING IMMEDIATE RETURN OF THE CAR TO A TESLA SERVICE CENTER. MY CAR WOULD NOT UNLOCK THE DOORS WHEN I TRIED TO EXIT, EITHER VIA THE TOUCH SCREEN UNLOCK ICON, ELECTRIC DOOR UNLOCK BUTTON, OR USING MY PHONE APP. I ENDED UP USING THE EMERGENCY DOOR OPEN LATCH TO GET OUT OF THE CAR TO CALL FOR ASSISTANCE. I CLOSED THE DOOR BEHIND ME BUT WAS UNABLE TO REENTER THE CAR. TRIED MY KEY CARD AND MY PHONE APP TO UNLOCK IT BUT TO NO AVAIL. THE CAR ENDED UP HAVING TO BE TOW AWAY.
Corrective Action:
WHILE DRIVING THROUGH MY WORK PLACE PARKING LOT, MY TESLA SUDDENLY STOPPED AND DISPLAYED A FAULT CODE AND REQUESTING IMMEDIATE RETURN OF THE CAR TO A TESLA SERVICE CENTER. MY CAR WOULD NOT UNLOCK THE DOORS WHEN I TRIED TO EXIT, EITHER VIA THE TOUCH SCREEN UNLOCK ICON, ELECTRIC DOOR UNLOCK BUTTON, OR USING MY PHONE APP. I ENDED UP USING THE EMERGENCY DOOR OPEN LATCH TO GET OUT OF THE CAR TO CALL FOR ASSISTANCE. I CLOSED THE DOOR BEHIND ME BUT WAS UNABLE TO REENTER THE CAR. TRIED MY KEY CARD AND MY PHONE APP TO UNLOCK IT BUT TO NO AVAIL. THE CAR ENDED UP HAVING TO BE TOW AWAY.
Additional Notes:
WHILE DRIVING THROUGH MY WORK PLACE PARKING LOT, MY TESLA SUDDENLY STOPPED AND DISPLAYED A FAULT CODE AND REQUESTING IMMEDIATE RETURN OF THE CAR TO A TESLA SERVICE CENTER. MY CAR WOULD NOT UNLOCK THE DOORS WHEN I TRIED TO EXIT, EITHER VIA THE TOUCH SCREEN UNLOCK ICON, ELECTRIC DOOR UNLOCK BUTTON, OR USING MY PHONE APP. I ENDED UP USING THE EMERGENCY DOOR OPEN LATCH TO GET OUT OF THE CAR TO CALL FOR ASSISTANCE. I CLOSED THE DOOR BEHIND ME BUT WAS UNABLE TO REENTER THE CAR. TRIED MY KEY CARD AND MY PHONE APP TO UNLOCK IT BUT TO NO AVAIL. THE CAR ENDED UP HAVING TO BE TOW AWAY.
Mfg Campaign: 11258253
Recall Date: Sep 26, 2019
Tesla, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE DRIVING THROUGH MY WORK PLACE PARKING LOT, MY TESLA SUDDENLY STOPPED AND DISPLAYED A FAULT CODE AND REQUESTING IMMEDIATE RETURN OF THE CAR TO A TESLA SERVICE CENTER. MY CAR WOULD NOT UNLOCK THE DOORS WHEN I TRIED TO EXIT, EITHER VIA THE TOUCH SCREEN UNLOCK ICON, ELECTRIC DOOR UNLOCK BUTTON, OR USING MY PHONE APP. I ENDED UP USING THE EMERGENCY DOOR OPEN LATCH TO GET OUT OF THE CAR TO CALL FOR ASSISTANCE. I CLOSED THE DOOR BEHIND ME BUT WAS UNABLE TO REENTER THE CAR. TRIED MY KEY CARD AND MY PHONE APP TO UNLOCK IT BUT TO NO AVAIL. THE CAR ENDED UP HAVING TO BE TOW AWAY.
Corrective Action:
WHILE DRIVING THROUGH MY WORK PLACE PARKING LOT, MY TESLA SUDDENLY STOPPED AND DISPLAYED A FAULT CODE AND REQUESTING IMMEDIATE RETURN OF THE CAR TO A TESLA SERVICE CENTER. MY CAR WOULD NOT UNLOCK THE DOORS WHEN I TRIED TO EXIT, EITHER VIA THE TOUCH SCREEN UNLOCK ICON, ELECTRIC DOOR UNLOCK BUTTON, OR USING MY PHONE APP. I ENDED UP USING THE EMERGENCY DOOR OPEN LATCH TO GET OUT OF THE CAR TO CALL FOR ASSISTANCE. I CLOSED THE DOOR BEHIND ME BUT WAS UNABLE TO REENTER THE CAR. TRIED MY KEY CARD AND MY PHONE APP TO UNLOCK IT BUT TO NO AVAIL. THE CAR ENDED UP HAVING TO BE TOW AWAY.
Additional Notes:
WHILE DRIVING THROUGH MY WORK PLACE PARKING LOT, MY TESLA SUDDENLY STOPPED AND DISPLAYED A FAULT CODE AND REQUESTING IMMEDIATE RETURN OF THE CAR TO A TESLA SERVICE CENTER. MY CAR WOULD NOT UNLOCK THE DOORS WHEN I TRIED TO EXIT, EITHER VIA THE TOUCH SCREEN UNLOCK ICON, ELECTRIC DOOR UNLOCK BUTTON, OR USING MY PHONE APP. I ENDED UP USING THE EMERGENCY DOOR OPEN LATCH TO GET OUT OF THE CAR TO CALL FOR ASSISTANCE. I CLOSED THE DOOR BEHIND ME BUT WAS UNABLE TO REENTER THE CAR. TRIED MY KEY CARD AND MY PHONE APP TO UNLOCK IT BUT TO NO AVAIL. THE CAR ENDED UP HAVING TO BE TOW AWAY.
Mfg Campaign: 11258253
Recall Date: Sep 26, 2019
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING THROUGH MY WORK PLACE PARKING LOT, MY TESLA SUDDENLY STOPPED AND DISPLAYED A FAULT CODE AND REQUESTING IMMEDIATE RETURN OF THE CAR TO A TESLA SERVICE CENTER. MY CAR WOULD NOT UNLOCK THE DOORS WHEN I TRIED TO EXIT, EITHER VIA THE TOUCH SCREEN UNLOCK ICON, ELECTRIC DOOR UNLOCK BUTTON, OR USING MY PHONE APP. I ENDED UP USING THE EMERGENCY DOOR OPEN LATCH TO GET OUT OF THE CAR TO CALL FOR ASSISTANCE. I CLOSED THE DOOR BEHIND ME BUT WAS UNABLE TO REENTER THE CAR. TRIED MY KEY CARD AND MY PHONE APP TO UNLOCK IT BUT TO NO AVAIL. THE CAR ENDED UP HAVING TO BE TOW AWAY.
Corrective Action:
WHILE DRIVING THROUGH MY WORK PLACE PARKING LOT, MY TESLA SUDDENLY STOPPED AND DISPLAYED A FAULT CODE AND REQUESTING IMMEDIATE RETURN OF THE CAR TO A TESLA SERVICE CENTER. MY CAR WOULD NOT UNLOCK THE DOORS WHEN I TRIED TO EXIT, EITHER VIA THE TOUCH SCREEN UNLOCK ICON, ELECTRIC DOOR UNLOCK BUTTON, OR USING MY PHONE APP. I ENDED UP USING THE EMERGENCY DOOR OPEN LATCH TO GET OUT OF THE CAR TO CALL FOR ASSISTANCE. I CLOSED THE DOOR BEHIND ME BUT WAS UNABLE TO REENTER THE CAR. TRIED MY KEY CARD AND MY PHONE APP TO UNLOCK IT BUT TO NO AVAIL. THE CAR ENDED UP HAVING TO BE TOW AWAY.
Additional Notes:
WHILE DRIVING THROUGH MY WORK PLACE PARKING LOT, MY TESLA SUDDENLY STOPPED AND DISPLAYED A FAULT CODE AND REQUESTING IMMEDIATE RETURN OF THE CAR TO A TESLA SERVICE CENTER. MY CAR WOULD NOT UNLOCK THE DOORS WHEN I TRIED TO EXIT, EITHER VIA THE TOUCH SCREEN UNLOCK ICON, ELECTRIC DOOR UNLOCK BUTTON, OR USING MY PHONE APP. I ENDED UP USING THE EMERGENCY DOOR OPEN LATCH TO GET OUT OF THE CAR TO CALL FOR ASSISTANCE. I CLOSED THE DOOR BEHIND ME BUT WAS UNABLE TO REENTER THE CAR. TRIED MY KEY CARD AND MY PHONE APP TO UNLOCK IT BUT TO NO AVAIL. THE CAR ENDED UP HAVING TO BE TOW AWAY.
Mfg Campaign: 11258253
Recall Date: Sep 26, 2019
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
AS I WAS OPENING THE PASSENGER DOOR, MY NAIL GOT CAUGHT IN THE SPACE BETWEEN THE HANDLE AND THE CAR. AS BACKGROUND, IN ORDER TO OPEN THE DOOR ONE I HAS TO PUSH THE HANDLE ON ONE SIDE FOR THE OTHER SIDE TO COME OUT, AS I WAS DOING THIS MY NAIL GOT CAUGHT IN THE GAP CREATED WHEN PUSHING ONE SIDE TEARING OFF MORE THAN HALF OF MY NAIL. THIS ALSO RIPPED THE SKIN AND I HAD TO GO TO THE HOSPITAL WHERE I GOT TWO SHOTS BECAUSE THE PAIN WAS SO INTENSIVE, AND THEN I NEEDED WRAPPING AND A SPLINT.
Corrective Action:
AS I WAS OPENING THE PASSENGER DOOR, MY NAIL GOT CAUGHT IN THE SPACE BETWEEN THE HANDLE AND THE CAR. AS BACKGROUND, IN ORDER TO OPEN THE DOOR ONE I HAS TO PUSH THE HANDLE ON ONE SIDE FOR THE OTHER SIDE TO COME OUT, AS I WAS DOING THIS MY NAIL GOT CAUGHT IN THE GAP CREATED WHEN PUSHING ONE SIDE TEARING OFF MORE THAN HALF OF MY NAIL. THIS ALSO RIPPED THE SKIN AND I HAD TO GO TO THE HOSPITAL WHERE I GOT TWO SHOTS BECAUSE THE PAIN WAS SO INTENSIVE, AND THEN I NEEDED WRAPPING AND A SPLINT.
Additional Notes:
AS I WAS OPENING THE PASSENGER DOOR, MY NAIL GOT CAUGHT IN THE SPACE BETWEEN THE HANDLE AND THE CAR. AS BACKGROUND, IN ORDER TO OPEN THE DOOR ONE I HAS TO PUSH THE HANDLE ON ONE SIDE FOR THE OTHER SIDE TO COME OUT, AS I WAS DOING THIS MY NAIL GOT CAUGHT IN THE GAP CREATED WHEN PUSHING ONE SIDE TEARING OFF MORE THAN HALF OF MY NAIL. THIS ALSO RIPPED THE SKIN AND I HAD TO GO TO THE HOSPITAL WHERE I GOT TWO SHOTS BECAUSE THE PAIN WAS SO INTENSIVE, AND THEN I NEEDED WRAPPING AND A SPLINT.
Mfg Campaign: 11252811
Recall Date: Sep 2, 2019
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS MOVING FORWARD AT ~15 MPH OVER A SET OF RAILROAD TRACKS ON A CITY STREET WHEN BOTH ELECTRIC MOTORS STOPPED WORKING BRINGING US TO A HALT ON THE TRACKS. THE CAR WOULD NOT SWITCH INTO NEUTRAL TO ALLOW IT TO BE PUSHED OFF OF THE TRACKS NOR WOULD IT RELEASE THE BRAKES UNTIL PUT INTO TOW MODE WHICH REQUIRED 4-5 PEOPLE TO PUSH AT THAT POINT. THERE WERE NO STEPS DISPLAYED TO GET THE CAR INTO A MODE THAT WOULD ALLOW IT TO MOVE.
Corrective Action:
I WAS MOVING FORWARD AT ~15 MPH OVER A SET OF RAILROAD TRACKS ON A CITY STREET WHEN BOTH ELECTRIC MOTORS STOPPED WORKING BRINGING US TO A HALT ON THE TRACKS. THE CAR WOULD NOT SWITCH INTO NEUTRAL TO ALLOW IT TO BE PUSHED OFF OF THE TRACKS NOR WOULD IT RELEASE THE BRAKES UNTIL PUT INTO TOW MODE WHICH REQUIRED 4-5 PEOPLE TO PUSH AT THAT POINT. THERE WERE NO STEPS DISPLAYED TO GET THE CAR INTO A MODE THAT WOULD ALLOW IT TO MOVE.
Additional Notes:
I WAS MOVING FORWARD AT ~15 MPH OVER A SET OF RAILROAD TRACKS ON A CITY STREET WHEN BOTH ELECTRIC MOTORS STOPPED WORKING BRINGING US TO A HALT ON THE TRACKS. THE CAR WOULD NOT SWITCH INTO NEUTRAL TO ALLOW IT TO BE PUSHED OFF OF THE TRACKS NOR WOULD IT RELEASE THE BRAKES UNTIL PUT INTO TOW MODE WHICH REQUIRED 4-5 PEOPLE TO PUSH AT THAT POINT. THERE WERE NO STEPS DISPLAYED TO GET THE CAR INTO A MODE THAT WOULD ALLOW IT TO MOVE.
Mfg Campaign: 11246677
Recall Date: Aug 27, 2019
Tesla, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I WAS MOVING FORWARD AT ~15 MPH OVER A SET OF RAILROAD TRACKS ON A CITY STREET WHEN BOTH ELECTRIC MOTORS STOPPED WORKING BRINGING US TO A HALT ON THE TRACKS. THE CAR WOULD NOT SWITCH INTO NEUTRAL TO ALLOW IT TO BE PUSHED OFF OF THE TRACKS NOR WOULD IT RELEASE THE BRAKES UNTIL PUT INTO TOW MODE WHICH REQUIRED 4-5 PEOPLE TO PUSH AT THAT POINT. THERE WERE NO STEPS DISPLAYED TO GET THE CAR INTO A MODE THAT WOULD ALLOW IT TO MOVE.
Corrective Action:
I WAS MOVING FORWARD AT ~15 MPH OVER A SET OF RAILROAD TRACKS ON A CITY STREET WHEN BOTH ELECTRIC MOTORS STOPPED WORKING BRINGING US TO A HALT ON THE TRACKS. THE CAR WOULD NOT SWITCH INTO NEUTRAL TO ALLOW IT TO BE PUSHED OFF OF THE TRACKS NOR WOULD IT RELEASE THE BRAKES UNTIL PUT INTO TOW MODE WHICH REQUIRED 4-5 PEOPLE TO PUSH AT THAT POINT. THERE WERE NO STEPS DISPLAYED TO GET THE CAR INTO A MODE THAT WOULD ALLOW IT TO MOVE.
Additional Notes:
I WAS MOVING FORWARD AT ~15 MPH OVER A SET OF RAILROAD TRACKS ON A CITY STREET WHEN BOTH ELECTRIC MOTORS STOPPED WORKING BRINGING US TO A HALT ON THE TRACKS. THE CAR WOULD NOT SWITCH INTO NEUTRAL TO ALLOW IT TO BE PUSHED OFF OF THE TRACKS NOR WOULD IT RELEASE THE BRAKES UNTIL PUT INTO TOW MODE WHICH REQUIRED 4-5 PEOPLE TO PUSH AT THAT POINT. THERE WERE NO STEPS DISPLAYED TO GET THE CAR INTO A MODE THAT WOULD ALLOW IT TO MOVE.
Mfg Campaign: 11246677
Recall Date: Aug 27, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025