Complaints & Recalls
Official Safety Recalls - Important!
38 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-31-001
Recall Date: Mar 31, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-17-008
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla Motors, Inc. (Tesla) is recalling certain 2019 Tesla Model 3 vehicles. The driver-side sun visor may not have the required air bag warning information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-19-15-003
Recall Date: Oct 10, 2019
Consumer Complaints
937 ComplaintsTesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IMMEDIATELY PRIOR TO DOWNGRADE MY TESLA MODEL 3 CONFIGURATION FROM STANDARD PLUS (240 MAX CHARGE LIMIT) TO STANDARD CONFIGURATION (220 MAX CHARGE LIMIT), I COULD CHARGE TO 239 CHARGE LIMIT. AT THE DOWNGRADE, IN CONJUNCTION WITH A SOFTWARE UPDATE, AFTER THE SYNCHRONIZATION/CALIBRATION PERIOD TOOK PLACE, MY NEW CONFIGURATION OF STANDARD HAD A CHARGE LIMIT OF ONLY 207/208 AT 100% CHARGE, WHICH IS AN IMMEDIATE LOSS OF CHARGING LIMIT OF 31+. THIS IS A 50% GREATER DROP IN CHARGE LIMIT THAN WAS AGREED. THE CHARGE LIMITATION WAS SUPPOSED TO BE ONLY A 20 MILES DROP, BUT IT ENDED UP BEING 31+ DROP IN CHARGING LIMIT. MY BATTERY IS AND HAS ALWAYS BEEN IN GOOD HEALTH. THE METHOD OF REDUCTION IN CHARGE LIMITATION WAS ORIGINALLY COMMUNICATED TO BE A SIMPLE SOFTWARE LIMIT. HOWEVER, I WAS LATER TOLD THAT THE LIMIT IN CHARGE LEVEL WAS ACHIEVED BY ACTUALLY TURNING OFF CELLS WITHIN THE BATTERY BLOCK. IF TURNING OFF CELLS IS IN FACT THE METHOD USED TO LIMIT THE CHARGING CAPACITY OF THE BATTERY, THEN IT IS VERY CONCERNING SINCE NOT ONLY IS IT A FRAUDULENT REMOVAL OF CAPACITY - BUT A MUCH GREATER DROP IN CHARGING CAPACITY THAN THE CHARGE CAPACITY I PURCHASED - BUT IT ALSO LEAVES ME IN A SITUATION WHERE I CAN ONLY CHARGE TO 166 MILES TO MAINTAINING MY BATTERY'S HEALTH CONDITION AT THE RECOMMENDED MAX 80% CHARGE LEVEL. AT AN 80% CHARGE LEVEL OF THE NOW 207/208 100% MAXIMUM CHARGE LIMIT I WILL ONLY GET 166 CHARGE. AT 80% OF MY STANDARD CONFIGURATION I WOULD HAVE BEEN ABLE TO CHARGE TO 176. IF I HAD KNOWN THIS ARTIFICIAL AND FRAUDULENT REDUCTION IN CHARGE LIMIT WOULD HAVE BEEN IMPOSED I WOULD HAVE NOT DOWNGRADED TO STANDARD. THE CHARGE LIMIT ON THE NON-DOWNGRADED STANDARD PLUS CONFIGURATION HAS BEEN INCREASED TO 250 FROM 240. SO, TODAY WITHOUT THE DOWNGRADE MY 80% CHARGE LIMIT WOULD BE 200 INSTEAD OF 166 - A 34 CHARGE INCREASE - OR - A 43 INCREASE AT 100% CHARGE LIMIT!!
Corrective Action:
IMMEDIATELY PRIOR TO DOWNGRADE MY TESLA MODEL 3 CONFIGURATION FROM STANDARD PLUS (240 MAX CHARGE LIMIT) TO STANDARD CONFIGURATION (220 MAX CHARGE LIMIT), I COULD CHARGE TO 239 CHARGE LIMIT. AT THE DOWNGRADE, IN CONJUNCTION WITH A SOFTWARE UPDATE, AFTER THE SYNCHRONIZATION/CALIBRATION PERIOD TOOK PLACE, MY NEW CONFIGURATION OF STANDARD HAD A CHARGE LIMIT OF ONLY 207/208 AT 100% CHARGE, WHICH IS AN IMMEDIATE LOSS OF CHARGING LIMIT OF 31+. THIS IS A 50% GREATER DROP IN CHARGE LIMIT THAN WAS AGREED. THE CHARGE LIMITATION WAS SUPPOSED TO BE ONLY A 20 MILES DROP, BUT IT ENDED UP BEING 31+ DROP IN CHARGING LIMIT. MY BATTERY IS AND HAS ALWAYS BEEN IN GOOD HEALTH. THE METHOD OF REDUCTION IN CHARGE LIMITATION WAS ORIGINALLY COMMUNICATED TO BE A SIMPLE SOFTWARE LIMIT. HOWEVER, I WAS LATER TOLD THAT THE LIMIT IN CHARGE LEVEL WAS ACHIEVED BY ACTUALLY TURNING OFF CELLS WITHIN THE BATTERY BLOCK. IF TURNING OFF CELLS IS IN FACT THE METHOD USED TO LIMIT THE CHARGING CAPACITY OF THE BATTERY, THEN IT IS VERY CONCERNING SINCE NOT ONLY IS IT A FRAUDULENT REMOVAL OF CAPACITY - BUT A MUCH GREATER DROP IN CHARGING CAPACITY THAN THE CHARGE CAPACITY I PURCHASED - BUT IT ALSO LEAVES ME IN A SITUATION WHERE I CAN ONLY CHARGE TO 166 MILES TO MAINTAINING MY BATTERY'S HEALTH CONDITION AT THE RECOMMENDED MAX 80% CHARGE LEVEL. AT AN 80% CHARGE LEVEL OF THE NOW 207/208 100% MAXIMUM CHARGE LIMIT I WILL ONLY GET 166 CHARGE. AT 80% OF MY STANDARD CONFIGURATION I WOULD HAVE BEEN ABLE TO CHARGE TO 176. IF I HAD KNOWN THIS ARTIFICIAL AND FRAUDULENT REDUCTION IN CHARGE LIMIT WOULD HAVE BEEN IMPOSED I WOULD HAVE NOT DOWNGRADED TO STANDARD. THE CHARGE LIMIT ON THE NON-DOWNGRADED STANDARD PLUS CONFIGURATION HAS BEEN INCREASED TO 250 FROM 240. SO, TODAY WITHOUT THE DOWNGRADE MY 80% CHARGE LIMIT WOULD BE 200 INSTEAD OF 166 - A 34 CHARGE INCREASE - OR - A 43 INCREASE AT 100% CHARGE LIMIT!!
Additional Notes:
IMMEDIATELY PRIOR TO DOWNGRADE MY TESLA MODEL 3 CONFIGURATION FROM STANDARD PLUS (240 MAX CHARGE LIMIT) TO STANDARD CONFIGURATION (220 MAX CHARGE LIMIT), I COULD CHARGE TO 239 CHARGE LIMIT. AT THE DOWNGRADE, IN CONJUNCTION WITH A SOFTWARE UPDATE, AFTER THE SYNCHRONIZATION/CALIBRATION PERIOD TOOK PLACE, MY NEW CONFIGURATION OF STANDARD HAD A CHARGE LIMIT OF ONLY 207/208 AT 100% CHARGE, WHICH IS AN IMMEDIATE LOSS OF CHARGING LIMIT OF 31+. THIS IS A 50% GREATER DROP IN CHARGE LIMIT THAN WAS AGREED. THE CHARGE LIMITATION WAS SUPPOSED TO BE ONLY A 20 MILES DROP, BUT IT ENDED UP BEING 31+ DROP IN CHARGING LIMIT. MY BATTERY IS AND HAS ALWAYS BEEN IN GOOD HEALTH. THE METHOD OF REDUCTION IN CHARGE LIMITATION WAS ORIGINALLY COMMUNICATED TO BE A SIMPLE SOFTWARE LIMIT. HOWEVER, I WAS LATER TOLD THAT THE LIMIT IN CHARGE LEVEL WAS ACHIEVED BY ACTUALLY TURNING OFF CELLS WITHIN THE BATTERY BLOCK. IF TURNING OFF CELLS IS IN FACT THE METHOD USED TO LIMIT THE CHARGING CAPACITY OF THE BATTERY, THEN IT IS VERY CONCERNING SINCE NOT ONLY IS IT A FRAUDULENT REMOVAL OF CAPACITY - BUT A MUCH GREATER DROP IN CHARGING CAPACITY THAN THE CHARGE CAPACITY I PURCHASED - BUT IT ALSO LEAVES ME IN A SITUATION WHERE I CAN ONLY CHARGE TO 166 MILES TO MAINTAINING MY BATTERY'S HEALTH CONDITION AT THE RECOMMENDED MAX 80% CHARGE LEVEL. AT AN 80% CHARGE LEVEL OF THE NOW 207/208 100% MAXIMUM CHARGE LIMIT I WILL ONLY GET 166 CHARGE. AT 80% OF MY STANDARD CONFIGURATION I WOULD HAVE BEEN ABLE TO CHARGE TO 176. IF I HAD KNOWN THIS ARTIFICIAL AND FRAUDULENT REDUCTION IN CHARGE LIMIT WOULD HAVE BEEN IMPOSED I WOULD HAVE NOT DOWNGRADED TO STANDARD. THE CHARGE LIMIT ON THE NON-DOWNGRADED STANDARD PLUS CONFIGURATION HAS BEEN INCREASED TO 250 FROM 240. SO, TODAY WITHOUT THE DOWNGRADE MY 80% CHARGE LIMIT WOULD BE 200 INSTEAD OF 166 - A 34 CHARGE INCREASE - OR - A 43 INCREASE AT 100% CHARGE LIMIT!!
Mfg Campaign: 11319735
Recall Date: Mar 30, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS WAS NOT AN EVENT, BUT A FEATURE THAT COULD RESULT IN INJURY OR DEATH. I AM VERY CONCERNED THAT THE PASSENGER DOORS DO NOT HAVE MECHANICAL RELEASE LEVERS SHOULD THE CAR LOOSE POWER. THAT MEANS I COULD BE TRAPPED IN THE CAR IF I AM IN THE BACK SEAT. I AM 65, AND CLIMBING OVER THE SEAT WOULD BE DIFFICULT FOR ME. THE OWNER'S MANUAL SAYS I CAN CRAWL THROUGH THE TRUNK WHICH HAS A MANUAL RELEASE, BUT THAT IS EVEN HARDER. I PRACTICED IT WITH THE TRUNK EMPTY, AND IT WAS VERY DIFFICULT. WITH LUGGAGE IN THE TRUNK IT COULD BE IMPOSSIBLE. WE OFTEN CARRY PEOPLE IN THEIR 80'S IN THE BACK SEATS AS WELL, AND EXPLAINING THESE EMERGENCY PROCEDURES IS QUITE ANXIETY-PROVOKING. I MYSELF HAVE CLAUSTROPHOBIA. I HAVE DISCUSSED THIS WITH A TESLA REPRESENTATIVE, WHO IS GOING TO PUT IT THROUGH AS A SUGGESTION. I ASKED TO HAVE THE DOOR HANDLES REPLACED WITH DOOR HANDLES EQUIPPED WITH EMERGENCY RELEASE LEVERS, BUT I AM TOLD THAT THIS IS NOT AN OPTION AT THIS TIME.
Corrective Action:
THIS WAS NOT AN EVENT, BUT A FEATURE THAT COULD RESULT IN INJURY OR DEATH. I AM VERY CONCERNED THAT THE PASSENGER DOORS DO NOT HAVE MECHANICAL RELEASE LEVERS SHOULD THE CAR LOOSE POWER. THAT MEANS I COULD BE TRAPPED IN THE CAR IF I AM IN THE BACK SEAT. I AM 65, AND CLIMBING OVER THE SEAT WOULD BE DIFFICULT FOR ME. THE OWNER'S MANUAL SAYS I CAN CRAWL THROUGH THE TRUNK WHICH HAS A MANUAL RELEASE, BUT THAT IS EVEN HARDER. I PRACTICED IT WITH THE TRUNK EMPTY, AND IT WAS VERY DIFFICULT. WITH LUGGAGE IN THE TRUNK IT COULD BE IMPOSSIBLE. WE OFTEN CARRY PEOPLE IN THEIR 80'S IN THE BACK SEATS AS WELL, AND EXPLAINING THESE EMERGENCY PROCEDURES IS QUITE ANXIETY-PROVOKING. I MYSELF HAVE CLAUSTROPHOBIA. I HAVE DISCUSSED THIS WITH A TESLA REPRESENTATIVE, WHO IS GOING TO PUT IT THROUGH AS A SUGGESTION. I ASKED TO HAVE THE DOOR HANDLES REPLACED WITH DOOR HANDLES EQUIPPED WITH EMERGENCY RELEASE LEVERS, BUT I AM TOLD THAT THIS IS NOT AN OPTION AT THIS TIME.
Additional Notes:
THIS WAS NOT AN EVENT, BUT A FEATURE THAT COULD RESULT IN INJURY OR DEATH. I AM VERY CONCERNED THAT THE PASSENGER DOORS DO NOT HAVE MECHANICAL RELEASE LEVERS SHOULD THE CAR LOOSE POWER. THAT MEANS I COULD BE TRAPPED IN THE CAR IF I AM IN THE BACK SEAT. I AM 65, AND CLIMBING OVER THE SEAT WOULD BE DIFFICULT FOR ME. THE OWNER'S MANUAL SAYS I CAN CRAWL THROUGH THE TRUNK WHICH HAS A MANUAL RELEASE, BUT THAT IS EVEN HARDER. I PRACTICED IT WITH THE TRUNK EMPTY, AND IT WAS VERY DIFFICULT. WITH LUGGAGE IN THE TRUNK IT COULD BE IMPOSSIBLE. WE OFTEN CARRY PEOPLE IN THEIR 80'S IN THE BACK SEATS AS WELL, AND EXPLAINING THESE EMERGENCY PROCEDURES IS QUITE ANXIETY-PROVOKING. I MYSELF HAVE CLAUSTROPHOBIA. I HAVE DISCUSSED THIS WITH A TESLA REPRESENTATIVE, WHO IS GOING TO PUT IT THROUGH AS A SUGGESTION. I ASKED TO HAVE THE DOOR HANDLES REPLACED WITH DOOR HANDLES EQUIPPED WITH EMERGENCY RELEASE LEVERS, BUT I AM TOLD THAT THIS IS NOT AN OPTION AT THIS TIME.
Mfg Campaign: 11317593
Recall Date: Mar 11, 2020
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHEN GET WET, UNDERCARRIAGE COMPOSITE TRY GETS HEAVY WHEN WATER IS ABSORBED AND FALL/ TEAR AND GET DRAGGED ON THE STREET, SOMETIMES RESULTING IN FRICTION SPARKS.
Corrective Action:
WHEN GET WET, UNDERCARRIAGE COMPOSITE TRY GETS HEAVY WHEN WATER IS ABSORBED AND FALL/ TEAR AND GET DRAGGED ON THE STREET, SOMETIMES RESULTING IN FRICTION SPARKS.
Additional Notes:
WHEN GET WET, UNDERCARRIAGE COMPOSITE TRY GETS HEAVY WHEN WATER IS ABSORBED AND FALL/ TEAR AND GET DRAGGED ON THE STREET, SOMETIMES RESULTING IN FRICTION SPARKS.
Mfg Campaign: 11316578
Recall Date: Mar 6, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE DEVELOPS MOLDY SMELL AFTER A SHORT PERIOD OF TIME THAT IS A POTENTIAL HEALTH HAZARD DUE TO BACTERIA GROWTH. THE SMELL IS DUE TO THE ACCUMULATION OF WATER ON THE EVAPORATOR AND IS A MECHANICAL DESIGN ISSUE THAT IMPACTS MOST TESLA 3 CARS.
Corrective Action:
THE VEHICLE DEVELOPS MOLDY SMELL AFTER A SHORT PERIOD OF TIME THAT IS A POTENTIAL HEALTH HAZARD DUE TO BACTERIA GROWTH. THE SMELL IS DUE TO THE ACCUMULATION OF WATER ON THE EVAPORATOR AND IS A MECHANICAL DESIGN ISSUE THAT IMPACTS MOST TESLA 3 CARS.
Additional Notes:
THE VEHICLE DEVELOPS MOLDY SMELL AFTER A SHORT PERIOD OF TIME THAT IS A POTENTIAL HEALTH HAZARD DUE TO BACTERIA GROWTH. THE SMELL IS DUE TO THE ACCUMULATION OF WATER ON THE EVAPORATOR AND IS A MECHANICAL DESIGN ISSUE THAT IMPACTS MOST TESLA 3 CARS.
Mfg Campaign: 11312242
Recall Date: Feb 29, 2020
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE ATTEMPTING TO PARK IN A SCHOOL PARKING LOT, THE VEHICLE ACCELERATED UNINTENTIONALLY STRIKING ANOTHER PARKED VEHICLE AND A SIGN POLE IN FRONT OF THE PARKING SPACE THEN COMING TO A STOP ON TOP OF A BOULDER. THE PRIVATE SECURITY PATROL AT THE SCHOOL FILED AN INCIDENT REPORT WITH ALL DETAILS.
Corrective Action:
WHILE ATTEMPTING TO PARK IN A SCHOOL PARKING LOT, THE VEHICLE ACCELERATED UNINTENTIONALLY STRIKING ANOTHER PARKED VEHICLE AND A SIGN POLE IN FRONT OF THE PARKING SPACE THEN COMING TO A STOP ON TOP OF A BOULDER. THE PRIVATE SECURITY PATROL AT THE SCHOOL FILED AN INCIDENT REPORT WITH ALL DETAILS.
Additional Notes:
WHILE ATTEMPTING TO PARK IN A SCHOOL PARKING LOT, THE VEHICLE ACCELERATED UNINTENTIONALLY STRIKING ANOTHER PARKED VEHICLE AND A SIGN POLE IN FRONT OF THE PARKING SPACE THEN COMING TO A STOP ON TOP OF A BOULDER. THE PRIVATE SECURITY PATROL AT THE SCHOOL FILED AN INCIDENT REPORT WITH ALL DETAILS.
Mfg Campaign: 11311865
Recall Date: Feb 27, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE ATTEMPTING TO PARK IN A SCHOOL PARKING LOT, THE VEHICLE ACCELERATED UNINTENTIONALLY STRIKING ANOTHER PARKED VEHICLE AND A SIGN POLE IN FRONT OF THE PARKING SPACE THEN COMING TO A STOP ON TOP OF A BOULDER. THE PRIVATE SECURITY PATROL AT THE SCHOOL FILED AN INCIDENT REPORT WITH ALL DETAILS.
Corrective Action:
WHILE ATTEMPTING TO PARK IN A SCHOOL PARKING LOT, THE VEHICLE ACCELERATED UNINTENTIONALLY STRIKING ANOTHER PARKED VEHICLE AND A SIGN POLE IN FRONT OF THE PARKING SPACE THEN COMING TO A STOP ON TOP OF A BOULDER. THE PRIVATE SECURITY PATROL AT THE SCHOOL FILED AN INCIDENT REPORT WITH ALL DETAILS.
Additional Notes:
WHILE ATTEMPTING TO PARK IN A SCHOOL PARKING LOT, THE VEHICLE ACCELERATED UNINTENTIONALLY STRIKING ANOTHER PARKED VEHICLE AND A SIGN POLE IN FRONT OF THE PARKING SPACE THEN COMING TO A STOP ON TOP OF A BOULDER. THE PRIVATE SECURITY PATROL AT THE SCHOOL FILED AN INCIDENT REPORT WITH ALL DETAILS.
Mfg Campaign: 11311865
Recall Date: Feb 27, 2020
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35467844/15 THE TOP SUSPENSION BALL JOINT HAS SIMPLY POPPED APART. THIS BALL JOINT IS ONLY CONNECTED TO A STEERING KNUCKLE MADE FROM MONKEY METAL AND TO A SUSPENSION ARM MADE FROM PLASTIC. HOW IN THE NAME OF BEELZEBUB DOES A SUSPENSION BALL JOINT SIMPLY POP APART LIKE THIS ? (AND THERE ARE PLENTY MORE TESLA EXAMPLES TO BE FOUND ) NNTSB HAS OPINED THAT YOU HAVE BEEN LETTING TESLA GET AWAY WITH MURDER (AUTOPILOT) JUST WAIT TILL THEY START INVESTIGATING THE WHOMPY WHEELS. TELL YOU WHAT. I'LL GIVE THEM A HEADS UP MYSELF. HAVE A GREAT DAY. KEEF
Corrective Action:
HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35467844/15 THE TOP SUSPENSION BALL JOINT HAS SIMPLY POPPED APART. THIS BALL JOINT IS ONLY CONNECTED TO A STEERING KNUCKLE MADE FROM MONKEY METAL AND TO A SUSPENSION ARM MADE FROM PLASTIC. HOW IN THE NAME OF BEELZEBUB DOES A SUSPENSION BALL JOINT SIMPLY POP APART LIKE THIS ? (AND THERE ARE PLENTY MORE TESLA EXAMPLES TO BE FOUND ) NNTSB HAS OPINED THAT YOU HAVE BEEN LETTING TESLA GET AWAY WITH MURDER (AUTOPILOT) JUST WAIT TILL THEY START INVESTIGATING THE WHOMPY WHEELS. TELL YOU WHAT. I'LL GIVE THEM A HEADS UP MYSELF. HAVE A GREAT DAY. KEEF
Additional Notes:
HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35467844/15 THE TOP SUSPENSION BALL JOINT HAS SIMPLY POPPED APART. THIS BALL JOINT IS ONLY CONNECTED TO A STEERING KNUCKLE MADE FROM MONKEY METAL AND TO A SUSPENSION ARM MADE FROM PLASTIC. HOW IN THE NAME OF BEELZEBUB DOES A SUSPENSION BALL JOINT SIMPLY POP APART LIKE THIS ? (AND THERE ARE PLENTY MORE TESLA EXAMPLES TO BE FOUND ) NNTSB HAS OPINED THAT YOU HAVE BEEN LETTING TESLA GET AWAY WITH MURDER (AUTOPILOT) JUST WAIT TILL THEY START INVESTIGATING THE WHOMPY WHEELS. TELL YOU WHAT. I'LL GIVE THEM A HEADS UP MYSELF. HAVE A GREAT DAY. KEEF
Mfg Campaign: 11311508
Recall Date: Feb 25, 2020
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MY TESLA MODEL 3 KEEPS UNINTENTIONALLY AND ERRATICALLY BRAKING WHILE IN MOTION USING THE AUTOPILOT OR CRUISE CONTROL ON THE HIGHWAY. I HAVE MULTIPLE DATES AND TIMES OF THIS INCIDENT HAPPENING. THIS IS KNOWN AS "PHANTOM BRAKING" A FALSE POSITIVE THAT THE AUTOPILOT SYSTEM ENGAGES IN.THIS HAPPENS AT RANDOM AREAS AND TIME (DAY OR EVENING) ON THE FREEWAY. I HAVE CONTACTED TESLA SERVICE AND THEY HAVE GIVEN ME THE COLD SHOULDER AND STATED THERE IS NO FIX FOR THIS.
Corrective Action:
MY TESLA MODEL 3 KEEPS UNINTENTIONALLY AND ERRATICALLY BRAKING WHILE IN MOTION USING THE AUTOPILOT OR CRUISE CONTROL ON THE HIGHWAY. I HAVE MULTIPLE DATES AND TIMES OF THIS INCIDENT HAPPENING. THIS IS KNOWN AS "PHANTOM BRAKING" A FALSE POSITIVE THAT THE AUTOPILOT SYSTEM ENGAGES IN.THIS HAPPENS AT RANDOM AREAS AND TIME (DAY OR EVENING) ON THE FREEWAY. I HAVE CONTACTED TESLA SERVICE AND THEY HAVE GIVEN ME THE COLD SHOULDER AND STATED THERE IS NO FIX FOR THIS.
Additional Notes:
MY TESLA MODEL 3 KEEPS UNINTENTIONALLY AND ERRATICALLY BRAKING WHILE IN MOTION USING THE AUTOPILOT OR CRUISE CONTROL ON THE HIGHWAY. I HAVE MULTIPLE DATES AND TIMES OF THIS INCIDENT HAPPENING. THIS IS KNOWN AS "PHANTOM BRAKING" A FALSE POSITIVE THAT THE AUTOPILOT SYSTEM ENGAGES IN.THIS HAPPENS AT RANDOM AREAS AND TIME (DAY OR EVENING) ON THE FREEWAY. I HAVE CONTACTED TESLA SERVICE AND THEY HAVE GIVEN ME THE COLD SHOULDER AND STATED THERE IS NO FIX FOR THIS.
Mfg Campaign: 11310147
Recall Date: Feb 19, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY TESLA MODEL 3 KEEPS UNINTENTIONALLY AND ERRATICALLY BRAKING WHILE IN MOTION USING THE AUTOPILOT OR CRUISE CONTROL ON THE HIGHWAY. I HAVE MULTIPLE DATES AND TIMES OF THIS INCIDENT HAPPENING. THIS IS KNOWN AS "PHANTOM BRAKING" A FALSE POSITIVE THAT THE AUTOPILOT SYSTEM ENGAGES IN.THIS HAPPENS AT RANDOM AREAS AND TIME (DAY OR EVENING) ON THE FREEWAY. I HAVE CONTACTED TESLA SERVICE AND THEY HAVE GIVEN ME THE COLD SHOULDER AND STATED THERE IS NO FIX FOR THIS.
Corrective Action:
MY TESLA MODEL 3 KEEPS UNINTENTIONALLY AND ERRATICALLY BRAKING WHILE IN MOTION USING THE AUTOPILOT OR CRUISE CONTROL ON THE HIGHWAY. I HAVE MULTIPLE DATES AND TIMES OF THIS INCIDENT HAPPENING. THIS IS KNOWN AS "PHANTOM BRAKING" A FALSE POSITIVE THAT THE AUTOPILOT SYSTEM ENGAGES IN.THIS HAPPENS AT RANDOM AREAS AND TIME (DAY OR EVENING) ON THE FREEWAY. I HAVE CONTACTED TESLA SERVICE AND THEY HAVE GIVEN ME THE COLD SHOULDER AND STATED THERE IS NO FIX FOR THIS.
Additional Notes:
MY TESLA MODEL 3 KEEPS UNINTENTIONALLY AND ERRATICALLY BRAKING WHILE IN MOTION USING THE AUTOPILOT OR CRUISE CONTROL ON THE HIGHWAY. I HAVE MULTIPLE DATES AND TIMES OF THIS INCIDENT HAPPENING. THIS IS KNOWN AS "PHANTOM BRAKING" A FALSE POSITIVE THAT THE AUTOPILOT SYSTEM ENGAGES IN.THIS HAPPENS AT RANDOM AREAS AND TIME (DAY OR EVENING) ON THE FREEWAY. I HAVE CONTACTED TESLA SERVICE AND THEY HAVE GIVEN ME THE COLD SHOULDER AND STATED THERE IS NO FIX FOR THIS.
Mfg Campaign: 11310147
Recall Date: Feb 19, 2020
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE VEHICLE EXPERIENCES SUDDEN BRAKING WHILE DRIVING FREEWAY SPPED AROUND 65 TO 70 MPH IN THE FREEWAY UNDERNEATH OVERPASS DURING SUNNY DAY USING AUTOPILOT. TESLA AUTOPILOT CONSIDER SHADOW UNDERNEATH THE OVERPASS AS STAND STILL VEHICLE AND APPLY SUDDEN BRAKES. THIS CAN BE VERY DANGEROUS. I HAVE REPORTED THIS PROBLEM 2 TIMES ALREADY TO TESLA SUPPORT, BUT, NOTHING HAS BEEN DONE.
Corrective Action:
THE VEHICLE EXPERIENCES SUDDEN BRAKING WHILE DRIVING FREEWAY SPPED AROUND 65 TO 70 MPH IN THE FREEWAY UNDERNEATH OVERPASS DURING SUNNY DAY USING AUTOPILOT. TESLA AUTOPILOT CONSIDER SHADOW UNDERNEATH THE OVERPASS AS STAND STILL VEHICLE AND APPLY SUDDEN BRAKES. THIS CAN BE VERY DANGEROUS. I HAVE REPORTED THIS PROBLEM 2 TIMES ALREADY TO TESLA SUPPORT, BUT, NOTHING HAS BEEN DONE.
Additional Notes:
THE VEHICLE EXPERIENCES SUDDEN BRAKING WHILE DRIVING FREEWAY SPPED AROUND 65 TO 70 MPH IN THE FREEWAY UNDERNEATH OVERPASS DURING SUNNY DAY USING AUTOPILOT. TESLA AUTOPILOT CONSIDER SHADOW UNDERNEATH THE OVERPASS AS STAND STILL VEHICLE AND APPLY SUDDEN BRAKES. THIS CAN BE VERY DANGEROUS. I HAVE REPORTED THIS PROBLEM 2 TIMES ALREADY TO TESLA SUPPORT, BUT, NOTHING HAS BEEN DONE.
Mfg Campaign: 11310222
Recall Date: Feb 19, 2020
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT WHILE HER SPOUSE WAS ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED THROUGH A WOODEN FENCE, KNOCKED IT DOWN, AND CRASHED INTO A NEIGHBOR'S WALL. THE AIR BAG DID NOT DEPLOY. THERE WAS NO WARNING. THERE WAS NO INJURY. A POLICE REPORT WAS FILED. THE CONTACT CALLED A TESLA ROAD SIDE SERVICE WHOM ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO DAN'S PAINT & BODY (3810 E 22ND ST, TUCSON, AZ 85713) A TESLA APPROVED BODY SHOP, WHERE THE INSURANCE COMPANY APPROVED THE BODY DAMAGE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,677. *BF*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT WHILE HER SPOUSE WAS ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED THROUGH A WOODEN FENCE, KNOCKED IT DOWN, AND CRASHED INTO A NEIGHBOR'S WALL. THE AIR BAG DID NOT DEPLOY. THERE WAS NO WARNING. THERE WAS NO INJURY. A POLICE REPORT WAS FILED. THE CONTACT CALLED A TESLA ROAD SIDE SERVICE WHOM ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO DAN'S PAINT & BODY (3810 E 22ND ST, TUCSON, AZ 85713) A TESLA APPROVED BODY SHOP, WHERE THE INSURANCE COMPANY APPROVED THE BODY DAMAGE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,677. *BF*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT WHILE HER SPOUSE WAS ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED THROUGH A WOODEN FENCE, KNOCKED IT DOWN, AND CRASHED INTO A NEIGHBOR'S WALL. THE AIR BAG DID NOT DEPLOY. THERE WAS NO WARNING. THERE WAS NO INJURY. A POLICE REPORT WAS FILED. THE CONTACT CALLED A TESLA ROAD SIDE SERVICE WHOM ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO DAN'S PAINT & BODY (3810 E 22ND ST, TUCSON, AZ 85713) A TESLA APPROVED BODY SHOP, WHERE THE INSURANCE COMPANY APPROVED THE BODY DAMAGE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,677. *BF*JB
Mfg Campaign: 11309205
Recall Date: Feb 14, 2020
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT WHILE HER SPOUSE WAS ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED THROUGH A WOODEN FENCE, KNOCKED IT DOWN, AND CRASHED INTO A NEIGHBOR'S WALL. THE AIR BAG DID NOT DEPLOY. THERE WAS NO WARNING. THERE WAS NO INJURY. A POLICE REPORT WAS FILED. THE CONTACT CALLED A TESLA ROAD SIDE SERVICE WHOM ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO DAN'S PAINT & BODY (3810 E 22ND ST, TUCSON, AZ 85713) A TESLA APPROVED BODY SHOP, WHERE THE INSURANCE COMPANY APPROVED THE BODY DAMAGE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,677. *BF*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT WHILE HER SPOUSE WAS ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED THROUGH A WOODEN FENCE, KNOCKED IT DOWN, AND CRASHED INTO A NEIGHBOR'S WALL. THE AIR BAG DID NOT DEPLOY. THERE WAS NO WARNING. THERE WAS NO INJURY. A POLICE REPORT WAS FILED. THE CONTACT CALLED A TESLA ROAD SIDE SERVICE WHOM ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO DAN'S PAINT & BODY (3810 E 22ND ST, TUCSON, AZ 85713) A TESLA APPROVED BODY SHOP, WHERE THE INSURANCE COMPANY APPROVED THE BODY DAMAGE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,677. *BF*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT WHILE HER SPOUSE WAS ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED THROUGH A WOODEN FENCE, KNOCKED IT DOWN, AND CRASHED INTO A NEIGHBOR'S WALL. THE AIR BAG DID NOT DEPLOY. THERE WAS NO WARNING. THERE WAS NO INJURY. A POLICE REPORT WAS FILED. THE CONTACT CALLED A TESLA ROAD SIDE SERVICE WHOM ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO DAN'S PAINT & BODY (3810 E 22ND ST, TUCSON, AZ 85713) A TESLA APPROVED BODY SHOP, WHERE THE INSURANCE COMPANY APPROVED THE BODY DAMAGE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,677. *BF*JB
Mfg Campaign: 11309205
Recall Date: Feb 14, 2020
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I PREVIOUSLY SUBMITTED A CONCERN WITH THIS CAR THAT OCCURRED IN DECEMBER 2019. TESLA IN MILFORD, CT HAD THE CAR IN SERVICE FOR 23+ DAYS BECAUSE OF ERRORS WITH THE CAR: ALERT MESSAGES INCLUDED (BUT WEREN'T LIMITED TO) POWER REDUCED, FRONT MOTOR DISABLED, ETC. THE CAR KEPT POWERING OFF WHILE I WAS DRIVING AND THE BRAKES AND STEERING MALFUNCTIONED. TESLA ULTIMATELY DIAGNOSED THE PROBLEM AS A "SHORTED PENTHOUSE HARNESS." TWO WEEKS AFTER RECEIVING THE CAR BACK, THE ERROR MESSAGES REAPPEARED. THE CAR BROKE DOWN AGAIN AND HAD TO BE TOWED BACK TO TESLA IN MILFORD, CT. WHILE TESLA INDICATED THAT THE PRIOR ISSUES WERE RESOLVED, THEY OBVIOUSLY WEREN'T. THE CAR SHUT DOWN AGAIN WHILE I WAS DRIVING ON THE INTERSTATE AND ALSO IN THE CITY. THE BRAKES AND STEERING DIDN'T FUNCTION PROPERLY. I RECEIVED ERROR MESSAGES INDICATING POWER REDUCED, BRAKES DISABLED, POWER STEERING DISABLED, FRONT MOTOR DISABLED, AUTOMATIC EMERGENCY BRAKING DISABLED, CAR MAY BE FREE ROLLING--JUST TO NAME A FEW. THIS CAR IS UNSAFE AND UNRELIABLE. AS OF TODAY, THE CAR HAS BEEN IN SERVICE FOR 28+ BUSINESS DAYS; HOWEVER, TESLA TOLD ME THEY WORKED ON THE CAR OVER THE WEEKEND, WHICH WOULD INDICATE THE CAR HAS BEEN IN SERVICE OVER 30 DAYS.
Corrective Action:
I PREVIOUSLY SUBMITTED A CONCERN WITH THIS CAR THAT OCCURRED IN DECEMBER 2019. TESLA IN MILFORD, CT HAD THE CAR IN SERVICE FOR 23+ DAYS BECAUSE OF ERRORS WITH THE CAR: ALERT MESSAGES INCLUDED (BUT WEREN'T LIMITED TO) POWER REDUCED, FRONT MOTOR DISABLED, ETC. THE CAR KEPT POWERING OFF WHILE I WAS DRIVING AND THE BRAKES AND STEERING MALFUNCTIONED. TESLA ULTIMATELY DIAGNOSED THE PROBLEM AS A "SHORTED PENTHOUSE HARNESS." TWO WEEKS AFTER RECEIVING THE CAR BACK, THE ERROR MESSAGES REAPPEARED. THE CAR BROKE DOWN AGAIN AND HAD TO BE TOWED BACK TO TESLA IN MILFORD, CT. WHILE TESLA INDICATED THAT THE PRIOR ISSUES WERE RESOLVED, THEY OBVIOUSLY WEREN'T. THE CAR SHUT DOWN AGAIN WHILE I WAS DRIVING ON THE INTERSTATE AND ALSO IN THE CITY. THE BRAKES AND STEERING DIDN'T FUNCTION PROPERLY. I RECEIVED ERROR MESSAGES INDICATING POWER REDUCED, BRAKES DISABLED, POWER STEERING DISABLED, FRONT MOTOR DISABLED, AUTOMATIC EMERGENCY BRAKING DISABLED, CAR MAY BE FREE ROLLING--JUST TO NAME A FEW. THIS CAR IS UNSAFE AND UNRELIABLE. AS OF TODAY, THE CAR HAS BEEN IN SERVICE FOR 28+ BUSINESS DAYS; HOWEVER, TESLA TOLD ME THEY WORKED ON THE CAR OVER THE WEEKEND, WHICH WOULD INDICATE THE CAR HAS BEEN IN SERVICE OVER 30 DAYS.
Additional Notes:
I PREVIOUSLY SUBMITTED A CONCERN WITH THIS CAR THAT OCCURRED IN DECEMBER 2019. TESLA IN MILFORD, CT HAD THE CAR IN SERVICE FOR 23+ DAYS BECAUSE OF ERRORS WITH THE CAR: ALERT MESSAGES INCLUDED (BUT WEREN'T LIMITED TO) POWER REDUCED, FRONT MOTOR DISABLED, ETC. THE CAR KEPT POWERING OFF WHILE I WAS DRIVING AND THE BRAKES AND STEERING MALFUNCTIONED. TESLA ULTIMATELY DIAGNOSED THE PROBLEM AS A "SHORTED PENTHOUSE HARNESS." TWO WEEKS AFTER RECEIVING THE CAR BACK, THE ERROR MESSAGES REAPPEARED. THE CAR BROKE DOWN AGAIN AND HAD TO BE TOWED BACK TO TESLA IN MILFORD, CT. WHILE TESLA INDICATED THAT THE PRIOR ISSUES WERE RESOLVED, THEY OBVIOUSLY WEREN'T. THE CAR SHUT DOWN AGAIN WHILE I WAS DRIVING ON THE INTERSTATE AND ALSO IN THE CITY. THE BRAKES AND STEERING DIDN'T FUNCTION PROPERLY. I RECEIVED ERROR MESSAGES INDICATING POWER REDUCED, BRAKES DISABLED, POWER STEERING DISABLED, FRONT MOTOR DISABLED, AUTOMATIC EMERGENCY BRAKING DISABLED, CAR MAY BE FREE ROLLING--JUST TO NAME A FEW. THIS CAR IS UNSAFE AND UNRELIABLE. AS OF TODAY, THE CAR HAS BEEN IN SERVICE FOR 28+ BUSINESS DAYS; HOWEVER, TESLA TOLD ME THEY WORKED ON THE CAR OVER THE WEEKEND, WHICH WOULD INDICATE THE CAR HAS BEEN IN SERVICE OVER 30 DAYS.
Mfg Campaign: 11308965
Recall Date: Feb 13, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I PREVIOUSLY SUBMITTED A CONCERN WITH THIS CAR THAT OCCURRED IN DECEMBER 2019. TESLA IN MILFORD, CT HAD THE CAR IN SERVICE FOR 23+ DAYS BECAUSE OF ERRORS WITH THE CAR: ALERT MESSAGES INCLUDED (BUT WEREN'T LIMITED TO) POWER REDUCED, FRONT MOTOR DISABLED, ETC. THE CAR KEPT POWERING OFF WHILE I WAS DRIVING AND THE BRAKES AND STEERING MALFUNCTIONED. TESLA ULTIMATELY DIAGNOSED THE PROBLEM AS A "SHORTED PENTHOUSE HARNESS." TWO WEEKS AFTER RECEIVING THE CAR BACK, THE ERROR MESSAGES REAPPEARED. THE CAR BROKE DOWN AGAIN AND HAD TO BE TOWED BACK TO TESLA IN MILFORD, CT. WHILE TESLA INDICATED THAT THE PRIOR ISSUES WERE RESOLVED, THEY OBVIOUSLY WEREN'T. THE CAR SHUT DOWN AGAIN WHILE I WAS DRIVING ON THE INTERSTATE AND ALSO IN THE CITY. THE BRAKES AND STEERING DIDN'T FUNCTION PROPERLY. I RECEIVED ERROR MESSAGES INDICATING POWER REDUCED, BRAKES DISABLED, POWER STEERING DISABLED, FRONT MOTOR DISABLED, AUTOMATIC EMERGENCY BRAKING DISABLED, CAR MAY BE FREE ROLLING--JUST TO NAME A FEW. THIS CAR IS UNSAFE AND UNRELIABLE. AS OF TODAY, THE CAR HAS BEEN IN SERVICE FOR 28+ BUSINESS DAYS; HOWEVER, TESLA TOLD ME THEY WORKED ON THE CAR OVER THE WEEKEND, WHICH WOULD INDICATE THE CAR HAS BEEN IN SERVICE OVER 30 DAYS.
Corrective Action:
I PREVIOUSLY SUBMITTED A CONCERN WITH THIS CAR THAT OCCURRED IN DECEMBER 2019. TESLA IN MILFORD, CT HAD THE CAR IN SERVICE FOR 23+ DAYS BECAUSE OF ERRORS WITH THE CAR: ALERT MESSAGES INCLUDED (BUT WEREN'T LIMITED TO) POWER REDUCED, FRONT MOTOR DISABLED, ETC. THE CAR KEPT POWERING OFF WHILE I WAS DRIVING AND THE BRAKES AND STEERING MALFUNCTIONED. TESLA ULTIMATELY DIAGNOSED THE PROBLEM AS A "SHORTED PENTHOUSE HARNESS." TWO WEEKS AFTER RECEIVING THE CAR BACK, THE ERROR MESSAGES REAPPEARED. THE CAR BROKE DOWN AGAIN AND HAD TO BE TOWED BACK TO TESLA IN MILFORD, CT. WHILE TESLA INDICATED THAT THE PRIOR ISSUES WERE RESOLVED, THEY OBVIOUSLY WEREN'T. THE CAR SHUT DOWN AGAIN WHILE I WAS DRIVING ON THE INTERSTATE AND ALSO IN THE CITY. THE BRAKES AND STEERING DIDN'T FUNCTION PROPERLY. I RECEIVED ERROR MESSAGES INDICATING POWER REDUCED, BRAKES DISABLED, POWER STEERING DISABLED, FRONT MOTOR DISABLED, AUTOMATIC EMERGENCY BRAKING DISABLED, CAR MAY BE FREE ROLLING--JUST TO NAME A FEW. THIS CAR IS UNSAFE AND UNRELIABLE. AS OF TODAY, THE CAR HAS BEEN IN SERVICE FOR 28+ BUSINESS DAYS; HOWEVER, TESLA TOLD ME THEY WORKED ON THE CAR OVER THE WEEKEND, WHICH WOULD INDICATE THE CAR HAS BEEN IN SERVICE OVER 30 DAYS.
Additional Notes:
I PREVIOUSLY SUBMITTED A CONCERN WITH THIS CAR THAT OCCURRED IN DECEMBER 2019. TESLA IN MILFORD, CT HAD THE CAR IN SERVICE FOR 23+ DAYS BECAUSE OF ERRORS WITH THE CAR: ALERT MESSAGES INCLUDED (BUT WEREN'T LIMITED TO) POWER REDUCED, FRONT MOTOR DISABLED, ETC. THE CAR KEPT POWERING OFF WHILE I WAS DRIVING AND THE BRAKES AND STEERING MALFUNCTIONED. TESLA ULTIMATELY DIAGNOSED THE PROBLEM AS A "SHORTED PENTHOUSE HARNESS." TWO WEEKS AFTER RECEIVING THE CAR BACK, THE ERROR MESSAGES REAPPEARED. THE CAR BROKE DOWN AGAIN AND HAD TO BE TOWED BACK TO TESLA IN MILFORD, CT. WHILE TESLA INDICATED THAT THE PRIOR ISSUES WERE RESOLVED, THEY OBVIOUSLY WEREN'T. THE CAR SHUT DOWN AGAIN WHILE I WAS DRIVING ON THE INTERSTATE AND ALSO IN THE CITY. THE BRAKES AND STEERING DIDN'T FUNCTION PROPERLY. I RECEIVED ERROR MESSAGES INDICATING POWER REDUCED, BRAKES DISABLED, POWER STEERING DISABLED, FRONT MOTOR DISABLED, AUTOMATIC EMERGENCY BRAKING DISABLED, CAR MAY BE FREE ROLLING--JUST TO NAME A FEW. THIS CAR IS UNSAFE AND UNRELIABLE. AS OF TODAY, THE CAR HAS BEEN IN SERVICE FOR 28+ BUSINESS DAYS; HOWEVER, TESLA TOLD ME THEY WORKED ON THE CAR OVER THE WEEKEND, WHICH WOULD INDICATE THE CAR HAS BEEN IN SERVICE OVER 30 DAYS.
Mfg Campaign: 11308965
Recall Date: Feb 13, 2020
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
I PREVIOUSLY SUBMITTED A CONCERN WITH THIS CAR THAT OCCURRED IN DECEMBER 2019. TESLA IN MILFORD, CT HAD THE CAR IN SERVICE FOR 23+ DAYS BECAUSE OF ERRORS WITH THE CAR: ALERT MESSAGES INCLUDED (BUT WEREN'T LIMITED TO) POWER REDUCED, FRONT MOTOR DISABLED, ETC. THE CAR KEPT POWERING OFF WHILE I WAS DRIVING AND THE BRAKES AND STEERING MALFUNCTIONED. TESLA ULTIMATELY DIAGNOSED THE PROBLEM AS A "SHORTED PENTHOUSE HARNESS." TWO WEEKS AFTER RECEIVING THE CAR BACK, THE ERROR MESSAGES REAPPEARED. THE CAR BROKE DOWN AGAIN AND HAD TO BE TOWED BACK TO TESLA IN MILFORD, CT. WHILE TESLA INDICATED THAT THE PRIOR ISSUES WERE RESOLVED, THEY OBVIOUSLY WEREN'T. THE CAR SHUT DOWN AGAIN WHILE I WAS DRIVING ON THE INTERSTATE AND ALSO IN THE CITY. THE BRAKES AND STEERING DIDN'T FUNCTION PROPERLY. I RECEIVED ERROR MESSAGES INDICATING POWER REDUCED, BRAKES DISABLED, POWER STEERING DISABLED, FRONT MOTOR DISABLED, AUTOMATIC EMERGENCY BRAKING DISABLED, CAR MAY BE FREE ROLLING--JUST TO NAME A FEW. THIS CAR IS UNSAFE AND UNRELIABLE. AS OF TODAY, THE CAR HAS BEEN IN SERVICE FOR 28+ BUSINESS DAYS; HOWEVER, TESLA TOLD ME THEY WORKED ON THE CAR OVER THE WEEKEND, WHICH WOULD INDICATE THE CAR HAS BEEN IN SERVICE OVER 30 DAYS.
Corrective Action:
I PREVIOUSLY SUBMITTED A CONCERN WITH THIS CAR THAT OCCURRED IN DECEMBER 2019. TESLA IN MILFORD, CT HAD THE CAR IN SERVICE FOR 23+ DAYS BECAUSE OF ERRORS WITH THE CAR: ALERT MESSAGES INCLUDED (BUT WEREN'T LIMITED TO) POWER REDUCED, FRONT MOTOR DISABLED, ETC. THE CAR KEPT POWERING OFF WHILE I WAS DRIVING AND THE BRAKES AND STEERING MALFUNCTIONED. TESLA ULTIMATELY DIAGNOSED THE PROBLEM AS A "SHORTED PENTHOUSE HARNESS." TWO WEEKS AFTER RECEIVING THE CAR BACK, THE ERROR MESSAGES REAPPEARED. THE CAR BROKE DOWN AGAIN AND HAD TO BE TOWED BACK TO TESLA IN MILFORD, CT. WHILE TESLA INDICATED THAT THE PRIOR ISSUES WERE RESOLVED, THEY OBVIOUSLY WEREN'T. THE CAR SHUT DOWN AGAIN WHILE I WAS DRIVING ON THE INTERSTATE AND ALSO IN THE CITY. THE BRAKES AND STEERING DIDN'T FUNCTION PROPERLY. I RECEIVED ERROR MESSAGES INDICATING POWER REDUCED, BRAKES DISABLED, POWER STEERING DISABLED, FRONT MOTOR DISABLED, AUTOMATIC EMERGENCY BRAKING DISABLED, CAR MAY BE FREE ROLLING--JUST TO NAME A FEW. THIS CAR IS UNSAFE AND UNRELIABLE. AS OF TODAY, THE CAR HAS BEEN IN SERVICE FOR 28+ BUSINESS DAYS; HOWEVER, TESLA TOLD ME THEY WORKED ON THE CAR OVER THE WEEKEND, WHICH WOULD INDICATE THE CAR HAS BEEN IN SERVICE OVER 30 DAYS.
Additional Notes:
I PREVIOUSLY SUBMITTED A CONCERN WITH THIS CAR THAT OCCURRED IN DECEMBER 2019. TESLA IN MILFORD, CT HAD THE CAR IN SERVICE FOR 23+ DAYS BECAUSE OF ERRORS WITH THE CAR: ALERT MESSAGES INCLUDED (BUT WEREN'T LIMITED TO) POWER REDUCED, FRONT MOTOR DISABLED, ETC. THE CAR KEPT POWERING OFF WHILE I WAS DRIVING AND THE BRAKES AND STEERING MALFUNCTIONED. TESLA ULTIMATELY DIAGNOSED THE PROBLEM AS A "SHORTED PENTHOUSE HARNESS." TWO WEEKS AFTER RECEIVING THE CAR BACK, THE ERROR MESSAGES REAPPEARED. THE CAR BROKE DOWN AGAIN AND HAD TO BE TOWED BACK TO TESLA IN MILFORD, CT. WHILE TESLA INDICATED THAT THE PRIOR ISSUES WERE RESOLVED, THEY OBVIOUSLY WEREN'T. THE CAR SHUT DOWN AGAIN WHILE I WAS DRIVING ON THE INTERSTATE AND ALSO IN THE CITY. THE BRAKES AND STEERING DIDN'T FUNCTION PROPERLY. I RECEIVED ERROR MESSAGES INDICATING POWER REDUCED, BRAKES DISABLED, POWER STEERING DISABLED, FRONT MOTOR DISABLED, AUTOMATIC EMERGENCY BRAKING DISABLED, CAR MAY BE FREE ROLLING--JUST TO NAME A FEW. THIS CAR IS UNSAFE AND UNRELIABLE. AS OF TODAY, THE CAR HAS BEEN IN SERVICE FOR 28+ BUSINESS DAYS; HOWEVER, TESLA TOLD ME THEY WORKED ON THE CAR OVER THE WEEKEND, WHICH WOULD INDICATE THE CAR HAS BEEN IN SERVICE OVER 30 DAYS.
Mfg Campaign: 11308965
Recall Date: Feb 13, 2020
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING AT ~70MPH ON THE FREEWAY, WE ATTEMPTED TO OPEN THE WEB BROWSER APP. THE ENTIRE UI FROZE, DURING THIS TIME I COULD NOT EXIT AUTOPILOT BY PRESSING THE BRAKE PEDAL. THE CAR WOULD DECELERATE WHEN PRESSING THE BRAKE, HOWEVER AFTER PRESSING THE BRAKE THE CAR IMMEDIATELY ACCELERATED BACK TO THE SET CRUISE CONTROL SPEED. AFTER AROUND 30 TOTAL SECONDS (AROUND 10 SECONDS AFTER ATTEMPTING TO EXIT AUTOPILOT) THE UI UNFROZE AND I WAS ABLE TO EXIT AUTOPILOT.
Corrective Action:
WHILE DRIVING AT ~70MPH ON THE FREEWAY, WE ATTEMPTED TO OPEN THE WEB BROWSER APP. THE ENTIRE UI FROZE, DURING THIS TIME I COULD NOT EXIT AUTOPILOT BY PRESSING THE BRAKE PEDAL. THE CAR WOULD DECELERATE WHEN PRESSING THE BRAKE, HOWEVER AFTER PRESSING THE BRAKE THE CAR IMMEDIATELY ACCELERATED BACK TO THE SET CRUISE CONTROL SPEED. AFTER AROUND 30 TOTAL SECONDS (AROUND 10 SECONDS AFTER ATTEMPTING TO EXIT AUTOPILOT) THE UI UNFROZE AND I WAS ABLE TO EXIT AUTOPILOT.
Additional Notes:
WHILE DRIVING AT ~70MPH ON THE FREEWAY, WE ATTEMPTED TO OPEN THE WEB BROWSER APP. THE ENTIRE UI FROZE, DURING THIS TIME I COULD NOT EXIT AUTOPILOT BY PRESSING THE BRAKE PEDAL. THE CAR WOULD DECELERATE WHEN PRESSING THE BRAKE, HOWEVER AFTER PRESSING THE BRAKE THE CAR IMMEDIATELY ACCELERATED BACK TO THE SET CRUISE CONTROL SPEED. AFTER AROUND 30 TOTAL SECONDS (AROUND 10 SECONDS AFTER ATTEMPTING TO EXIT AUTOPILOT) THE UI UNFROZE AND I WAS ABLE TO EXIT AUTOPILOT.
Mfg Campaign: 11308563
Recall Date: Feb 11, 2020
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE CAUSING THAT VEHICLE TO REAR ENDED ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS NOT DEPRESSED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNAWARE OF A POLICE REPORT BEING FILED. THE CONTACT STATED THAT THERE WAS NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A TOWING LOT AND THEN TO A COLLSION CENTER. THE CONTACT CONTACTED TESLA (811 S SAN FERNANDO BLVD, BURBANK, CA 91502) WHERE THEY WAS INFORMED OF THE CRASH AND INFORMED THE CONTACT THAT THEY WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE CAUSING THAT VEHICLE TO REAR ENDED ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS NOT DEPRESSED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNAWARE OF A POLICE REPORT BEING FILED. THE CONTACT STATED THAT THERE WAS NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A TOWING LOT AND THEN TO A COLLSION CENTER. THE CONTACT CONTACTED TESLA (811 S SAN FERNANDO BLVD, BURBANK, CA 91502) WHERE THEY WAS INFORMED OF THE CRASH AND INFORMED THE CONTACT THAT THEY WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE CAUSING THAT VEHICLE TO REAR ENDED ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS NOT DEPRESSED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNAWARE OF A POLICE REPORT BEING FILED. THE CONTACT STATED THAT THERE WAS NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A TOWING LOT AND THEN TO A COLLSION CENTER. THE CONTACT CONTACTED TESLA (811 S SAN FERNANDO BLVD, BURBANK, CA 91502) WHERE THEY WAS INFORMED OF THE CRASH AND INFORMED THE CONTACT THAT THEY WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 11307548
Recall Date: Feb 6, 2020
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE CAUSING THAT VEHICLE TO REAR ENDED ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS NOT DEPRESSED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNAWARE OF A POLICE REPORT BEING FILED. THE CONTACT STATED THAT THERE WAS NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A TOWING LOT AND THEN TO A COLLSION CENTER. THE CONTACT CONTACTED TESLA (811 S SAN FERNANDO BLVD, BURBANK, CA 91502) WHERE THEY WAS INFORMED OF THE CRASH AND INFORMED THE CONTACT THAT THEY WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE CAUSING THAT VEHICLE TO REAR ENDED ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS NOT DEPRESSED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNAWARE OF A POLICE REPORT BEING FILED. THE CONTACT STATED THAT THERE WAS NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A TOWING LOT AND THEN TO A COLLSION CENTER. THE CONTACT CONTACTED TESLA (811 S SAN FERNANDO BLVD, BURBANK, CA 91502) WHERE THEY WAS INFORMED OF THE CRASH AND INFORMED THE CONTACT THAT THEY WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE CAUSING THAT VEHICLE TO REAR ENDED ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS NOT DEPRESSED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNAWARE OF A POLICE REPORT BEING FILED. THE CONTACT STATED THAT THERE WAS NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A TOWING LOT AND THEN TO A COLLSION CENTER. THE CONTACT CONTACTED TESLA (811 S SAN FERNANDO BLVD, BURBANK, CA 91502) WHERE THEY WAS INFORMED OF THE CRASH AND INFORMED THE CONTACT THAT THEY WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 11307548
Recall Date: Feb 6, 2020
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
PLEASE NOTE THAT THE FULL VIN OF THE CAR I AM COMPLAINING ABOUT IS UNKNOWN AND THEREFORE I HAVE USED THE VIN OF ANOTHER WRECKED 2019 MODEL 3 TO SUBMIT THIS REPORT. HERE IS A DAMAGED TESLA IN A SALVAGE AUCTION IN GERMANY. HTTPS://WWW.COPART.DE/LOT/50047705/PHOTOS NO AIRBAGS HAVE DEPLOYED AND THE CAR IS ALMOST UNDAMAGED EXCEPT THAT THE FRONT SUSPENSION HAS FALLEN TO BITS. THE ATTACHED PHOTOGRAPHS SHOW THAT THE BALL JOINT OF THE LOWER CONTROL ARM HAS SNAPPED. ALSO THE BALL JOINT THAT ATTACHES THE STEERING ARM HAS SNAPPED OFF WHICH IS EXTREMELY ALARMING. PART OF THE CAST ALUMINIUM LOWER ARM HAS SNAPPED OFF. THE MANUFACTURING STANDARDS AND QUALITY CONTROL OF TESLA SUSPENSION COMPONENTS IS APPALLING. RATHER THAN REPORTING THESE DEFECTS BACK TO THE FACTORY AND TO THE NHTSA THESE FAILURES ARE BEING SYSTEMATICALLY COVERED UP. QUITE OBVIOUSLY THE GERMAN OWNER OF THIS CAR WILL NOT BE REPORTING THIS TO NHTSA SO I AM DOING MY BEST AS A CONCERNED CITIZEN TO BRING THIS TO YOUR ATTENTION. THE TESLA FAN CLUB IS NOT VERY PLEASED THAT I AM DOING THIS. SUCH IS LIFE. REGARDS KEEF
Corrective Action:
PLEASE NOTE THAT THE FULL VIN OF THE CAR I AM COMPLAINING ABOUT IS UNKNOWN AND THEREFORE I HAVE USED THE VIN OF ANOTHER WRECKED 2019 MODEL 3 TO SUBMIT THIS REPORT. HERE IS A DAMAGED TESLA IN A SALVAGE AUCTION IN GERMANY. HTTPS://WWW.COPART.DE/LOT/50047705/PHOTOS NO AIRBAGS HAVE DEPLOYED AND THE CAR IS ALMOST UNDAMAGED EXCEPT THAT THE FRONT SUSPENSION HAS FALLEN TO BITS. THE ATTACHED PHOTOGRAPHS SHOW THAT THE BALL JOINT OF THE LOWER CONTROL ARM HAS SNAPPED. ALSO THE BALL JOINT THAT ATTACHES THE STEERING ARM HAS SNAPPED OFF WHICH IS EXTREMELY ALARMING. PART OF THE CAST ALUMINIUM LOWER ARM HAS SNAPPED OFF. THE MANUFACTURING STANDARDS AND QUALITY CONTROL OF TESLA SUSPENSION COMPONENTS IS APPALLING. RATHER THAN REPORTING THESE DEFECTS BACK TO THE FACTORY AND TO THE NHTSA THESE FAILURES ARE BEING SYSTEMATICALLY COVERED UP. QUITE OBVIOUSLY THE GERMAN OWNER OF THIS CAR WILL NOT BE REPORTING THIS TO NHTSA SO I AM DOING MY BEST AS A CONCERNED CITIZEN TO BRING THIS TO YOUR ATTENTION. THE TESLA FAN CLUB IS NOT VERY PLEASED THAT I AM DOING THIS. SUCH IS LIFE. REGARDS KEEF
Additional Notes:
PLEASE NOTE THAT THE FULL VIN OF THE CAR I AM COMPLAINING ABOUT IS UNKNOWN AND THEREFORE I HAVE USED THE VIN OF ANOTHER WRECKED 2019 MODEL 3 TO SUBMIT THIS REPORT. HERE IS A DAMAGED TESLA IN A SALVAGE AUCTION IN GERMANY. HTTPS://WWW.COPART.DE/LOT/50047705/PHOTOS NO AIRBAGS HAVE DEPLOYED AND THE CAR IS ALMOST UNDAMAGED EXCEPT THAT THE FRONT SUSPENSION HAS FALLEN TO BITS. THE ATTACHED PHOTOGRAPHS SHOW THAT THE BALL JOINT OF THE LOWER CONTROL ARM HAS SNAPPED. ALSO THE BALL JOINT THAT ATTACHES THE STEERING ARM HAS SNAPPED OFF WHICH IS EXTREMELY ALARMING. PART OF THE CAST ALUMINIUM LOWER ARM HAS SNAPPED OFF. THE MANUFACTURING STANDARDS AND QUALITY CONTROL OF TESLA SUSPENSION COMPONENTS IS APPALLING. RATHER THAN REPORTING THESE DEFECTS BACK TO THE FACTORY AND TO THE NHTSA THESE FAILURES ARE BEING SYSTEMATICALLY COVERED UP. QUITE OBVIOUSLY THE GERMAN OWNER OF THIS CAR WILL NOT BE REPORTING THIS TO NHTSA SO I AM DOING MY BEST AS A CONCERNED CITIZEN TO BRING THIS TO YOUR ATTENTION. THE TESLA FAN CLUB IS NOT VERY PLEASED THAT I AM DOING THIS. SUCH IS LIFE. REGARDS KEEF
Mfg Campaign: 11306419
Recall Date: Feb 1, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE DRIVER WAS INVOLVED IN A FATAL ACCIDENT IN WHICH THE AUTO-PILOT AND/OR LANE-ASSIST FEATURES FAILED, CAUSING THE VEHICLE TO TRAVEL OUT OF ITS LANE AND INTO ONCOMING TRAFFIC WHILE TRAVELING WEST ON OSCEOLA POLK LINE ROAD EAST OF SULLIVAN ROAD IN FLORIDA. THE TESLA THEN COLLIDED WITH A VEHICLE IN ONCOMING TRAFFIC, KILLING THE DRIVER OF THE TESLA. FLORIDA HIGHWAY PATROL AND OSCEOLA COUNTY FIRERESCUE INVESTIGATED.
Corrective Action:
THE DRIVER WAS INVOLVED IN A FATAL ACCIDENT IN WHICH THE AUTO-PILOT AND/OR LANE-ASSIST FEATURES FAILED, CAUSING THE VEHICLE TO TRAVEL OUT OF ITS LANE AND INTO ONCOMING TRAFFIC WHILE TRAVELING WEST ON OSCEOLA POLK LINE ROAD EAST OF SULLIVAN ROAD IN FLORIDA. THE TESLA THEN COLLIDED WITH A VEHICLE IN ONCOMING TRAFFIC, KILLING THE DRIVER OF THE TESLA. FLORIDA HIGHWAY PATROL AND OSCEOLA COUNTY FIRERESCUE INVESTIGATED.
Additional Notes:
THE DRIVER WAS INVOLVED IN A FATAL ACCIDENT IN WHICH THE AUTO-PILOT AND/OR LANE-ASSIST FEATURES FAILED, CAUSING THE VEHICLE TO TRAVEL OUT OF ITS LANE AND INTO ONCOMING TRAFFIC WHILE TRAVELING WEST ON OSCEOLA POLK LINE ROAD EAST OF SULLIVAN ROAD IN FLORIDA. THE TESLA THEN COLLIDED WITH A VEHICLE IN ONCOMING TRAFFIC, KILLING THE DRIVER OF THE TESLA. FLORIDA HIGHWAY PATROL AND OSCEOLA COUNTY FIRERESCUE INVESTIGATED.
Mfg Campaign: 11302656
Recall Date: Jan 28, 2020
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