Complaints & Recalls
Official Safety Recalls - Important!
38 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-31-001
Recall Date: Mar 31, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-17-008
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla Motors, Inc. (Tesla) is recalling certain 2019 Tesla Model 3 vehicles. The driver-side sun visor may not have the required air bag warning information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-19-15-003
Recall Date: Oct 10, 2019
Consumer Complaints
937 ComplaintsTesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
This is related to the latest recall for Tesla unnecessary braking and acceleration on the highways . This happens to me a few times while I am on autopilot the car would suddenly break and accelerate right after .
Corrective Action:
This is related to the latest recall for Tesla unnecessary braking and acceleration on the highways . This happens to me a few times while I am on autopilot the car would suddenly break and accelerate right after .
Additional Notes:
This is related to the latest recall for Tesla unnecessary braking and acceleration on the highways . This happens to me a few times while I am on autopilot the car would suddenly break and accelerate right after .
Mfg Campaign: 11452637
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
Chest Clip, Buckle, Harness
Potential Consequences:
Q: What component or system failed or malfunctioned... A: Summary: When using the car seat forward facing and in a configuration acceptable for forward facing as outline in the product manual, specifically when using the vehicle safety belt, the car seat harness can get tangled and interlocked with the vehicle safety belt, preventing the car seat harness from being tightened fully and also damaging the vehicles safety belt in the process. See attached images, videos, and transcript with Clek Support for more information. Q: ... and is it available for inspection upon request? A: Yes Q: How was the child’s safety put at risk? Had I not noticed the issue by checking the tightness of the harness on my child's shoulders, I could have incorrectly believed that my child was securely fastened in the car seat. An inattentive parent or one that doesn't frequently check the tightness of the shoulder straps, could believe, if they were to pull the harness tightening strap and it were to stop, that their child was secure when in fact the harness could be tangled with the vehicle safety belt and the child not being secured in the car seat. Additionally, over time the vehicle seat belt could become damaged enough to where it no longer can serve its purpose adequately in securing the car seat to the vehicle. Q: Has the car seat been inspected by the manufacturer, police, insurance representatives or others? A: Clek support has been contacted and all details were provided but they are claiming that there is no issue with the car seat despite confirming with them that the car seat is in an acceptable configuration for forward facing and with being able to repeatedly reproduce the issue. Additional: I have a video of the issue but its too large to submit. I have uploaded it to my youtube account for viewing. https://youtu.be/q7BVuGeBNqM The images submitted are those provided to Clek in the initial communication and the resulting conversation. The video best shows the issue.
Corrective Action:
Q: What component or system failed or malfunctioned... A: Summary: When using the car seat forward facing and in a configuration acceptable for forward facing as outline in the product manual, specifically when using the vehicle safety belt, the car seat harness can get tangled and interlocked with the vehicle safety belt, preventing the car seat harness from being tightened fully and also damaging the vehicles safety belt in the process. See attached images, videos, and transcript with Clek Support for more information. Q: ... and is it available for inspection upon request? A: Yes Q: How was the child’s safety put at risk? Had I not noticed the issue by checking the tightness of the harness on my child's shoulders, I could have incorrectly believed that my child was securely fastened in the car seat. An inattentive parent or one that doesn't frequently check the tightness of the shoulder straps, could believe, if they were to pull the harness tightening strap and it were to stop, that their child was secure when in fact the harness could be tangled with the vehicle safety belt and the child not being secured in the car seat. Additionally, over time the vehicle seat belt could become damaged enough to where it no longer can serve its purpose adequately in securing the car seat to the vehicle. Q: Has the car seat been inspected by the manufacturer, police, insurance representatives or others? A: Clek support has been contacted and all details were provided but they are claiming that there is no issue with the car seat despite confirming with them that the car seat is in an acceptable configuration for forward facing and with being able to repeatedly reproduce the issue. Additional: I have a video of the issue but its too large to submit. I have uploaded it to my youtube account for viewing. https://youtu.be/q7BVuGeBNqM The images submitted are those provided to Clek in the initial communication and the resulting conversation. The video best shows the issue.
Additional Notes:
Q: What component or system failed or malfunctioned... A: Summary: When using the car seat forward facing and in a configuration acceptable for forward facing as outline in the product manual, specifically when using the vehicle safety belt, the car seat harness can get tangled and interlocked with the vehicle safety belt, preventing the car seat harness from being tightened fully and also damaging the vehicles safety belt in the process. See attached images, videos, and transcript with Clek Support for more information. Q: ... and is it available for inspection upon request? A: Yes Q: How was the child’s safety put at risk? Had I not noticed the issue by checking the tightness of the harness on my child's shoulders, I could have incorrectly believed that my child was securely fastened in the car seat. An inattentive parent or one that doesn't frequently check the tightness of the shoulder straps, could believe, if they were to pull the harness tightening strap and it were to stop, that their child was secure when in fact the harness could be tangled with the vehicle safety belt and the child not being secured in the car seat. Additionally, over time the vehicle seat belt could become damaged enough to where it no longer can serve its purpose adequately in securing the car seat to the vehicle. Q: Has the car seat been inspected by the manufacturer, police, insurance representatives or others? A: Clek support has been contacted and all details were provided but they are claiming that there is no issue with the car seat despite confirming with them that the car seat is in an acceptable configuration for forward facing and with being able to repeatedly reproduce the issue. Additional: I have a video of the issue but its too large to submit. I have uploaded it to my youtube account for viewing. https://youtu.be/q7BVuGeBNqM The images submitted are those provided to Clek in the initial communication and the resulting conversation. The video best shows the issue.
Mfg Campaign: 11452313
Recall Date: Feb 16, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My concern is regarding the backup cameras on the car. While backing up the drivers rely on the backup and side view cameras to be aware of surroundings. Currently the camera skips frames or freezes and are is no longer reliable making it dangerous to backup vehicle while relying on the screen. There are multiple forums with similar complaints yet the manufacture states there is no current fix for this problem. This issue has been going on for almost a year.
Corrective Action:
My concern is regarding the backup cameras on the car. While backing up the drivers rely on the backup and side view cameras to be aware of surroundings. Currently the camera skips frames or freezes and are is no longer reliable making it dangerous to backup vehicle while relying on the screen. There are multiple forums with similar complaints yet the manufacture states there is no current fix for this problem. This issue has been going on for almost a year.
Additional Notes:
My concern is regarding the backup cameras on the car. While backing up the drivers rely on the backup and side view cameras to be aware of surroundings. Currently the camera skips frames or freezes and are is no longer reliable making it dangerous to backup vehicle while relying on the screen. There are multiple forums with similar complaints yet the manufacture states there is no current fix for this problem. This issue has been going on for almost a year.
Mfg Campaign: 11451483
Recall Date: Feb 11, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My radar-capable Tesla Model 3 is in the FSD beta program. As part of the program, Tesla disabled radar functionality. Unfortunately on vision the car brakes aggressively (10+ mph decrease) approximately one time per five miles on the local undivided highways of Central Oregon. This is not safe for me or for other drivers. I have contacted Tesla repeatedly to opt out of the FSD beta program and reenabled radar, but they have not responded. Customer service and service centers are not empowered to fix the situation. This situation puts me and other drivers at risk and could be easily remedied by Tesla by adding a process for FSD beta program removal. Clearly their current approach is not working.
Corrective Action:
My radar-capable Tesla Model 3 is in the FSD beta program. As part of the program, Tesla disabled radar functionality. Unfortunately on vision the car brakes aggressively (10+ mph decrease) approximately one time per five miles on the local undivided highways of Central Oregon. This is not safe for me or for other drivers. I have contacted Tesla repeatedly to opt out of the FSD beta program and reenabled radar, but they have not responded. Customer service and service centers are not empowered to fix the situation. This situation puts me and other drivers at risk and could be easily remedied by Tesla by adding a process for FSD beta program removal. Clearly their current approach is not working.
Additional Notes:
My radar-capable Tesla Model 3 is in the FSD beta program. As part of the program, Tesla disabled radar functionality. Unfortunately on vision the car brakes aggressively (10+ mph decrease) approximately one time per five miles on the local undivided highways of Central Oregon. This is not safe for me or for other drivers. I have contacted Tesla repeatedly to opt out of the FSD beta program and reenabled radar, but they have not responded. Customer service and service centers are not empowered to fix the situation. This situation puts me and other drivers at risk and could be easily remedied by Tesla by adding a process for FSD beta program removal. Clearly their current approach is not working.
Mfg Campaign: 11451561
Recall Date: Feb 11, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My radar-capable Tesla Model 3 is in the FSD beta program. As part of the program, Tesla disabled radar functionality. Unfortunately on vision the car brakes aggressively (10+ mph decrease) approximately one time per five miles on the local undivided highways of Central Oregon. This is not safe for me or for other drivers. I have contacted Tesla repeatedly to opt out of the FSD beta program and reenabled radar, but they have not responded. Customer service and service centers are not empowered to fix the situation. This situation puts me and other drivers at risk and could be easily remedied by Tesla by adding a process for FSD beta program removal. Clearly their current approach is not working.
Corrective Action:
My radar-capable Tesla Model 3 is in the FSD beta program. As part of the program, Tesla disabled radar functionality. Unfortunately on vision the car brakes aggressively (10+ mph decrease) approximately one time per five miles on the local undivided highways of Central Oregon. This is not safe for me or for other drivers. I have contacted Tesla repeatedly to opt out of the FSD beta program and reenabled radar, but they have not responded. Customer service and service centers are not empowered to fix the situation. This situation puts me and other drivers at risk and could be easily remedied by Tesla by adding a process for FSD beta program removal. Clearly their current approach is not working.
Additional Notes:
My radar-capable Tesla Model 3 is in the FSD beta program. As part of the program, Tesla disabled radar functionality. Unfortunately on vision the car brakes aggressively (10+ mph decrease) approximately one time per five miles on the local undivided highways of Central Oregon. This is not safe for me or for other drivers. I have contacted Tesla repeatedly to opt out of the FSD beta program and reenabled radar, but they have not responded. Customer service and service centers are not empowered to fix the situation. This situation puts me and other drivers at risk and could be easily remedied by Tesla by adding a process for FSD beta program removal. Clearly their current approach is not working.
Mfg Campaign: 11451561
Recall Date: Feb 11, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My radar-capable Tesla Model 3 is in the FSD beta program. As part of the program, Tesla disabled radar functionality. Unfortunately on vision the car brakes aggressively (10+ mph decrease) approximately one time per five miles on the local undivided highways of Central Oregon. This is not safe for me or for other drivers. I have contacted Tesla repeatedly to opt out of the FSD beta program and reenabled radar, but they have not responded. Customer service and service centers are not empowered to fix the situation. This situation puts me and other drivers at risk and could be easily remedied by Tesla by adding a process for FSD beta program removal. Clearly their current approach is not working.
Corrective Action:
My radar-capable Tesla Model 3 is in the FSD beta program. As part of the program, Tesla disabled radar functionality. Unfortunately on vision the car brakes aggressively (10+ mph decrease) approximately one time per five miles on the local undivided highways of Central Oregon. This is not safe for me or for other drivers. I have contacted Tesla repeatedly to opt out of the FSD beta program and reenabled radar, but they have not responded. Customer service and service centers are not empowered to fix the situation. This situation puts me and other drivers at risk and could be easily remedied by Tesla by adding a process for FSD beta program removal. Clearly their current approach is not working.
Additional Notes:
My radar-capable Tesla Model 3 is in the FSD beta program. As part of the program, Tesla disabled radar functionality. Unfortunately on vision the car brakes aggressively (10+ mph decrease) approximately one time per five miles on the local undivided highways of Central Oregon. This is not safe for me or for other drivers. I have contacted Tesla repeatedly to opt out of the FSD beta program and reenabled radar, but they have not responded. Customer service and service centers are not empowered to fix the situation. This situation puts me and other drivers at risk and could be easily remedied by Tesla by adding a process for FSD beta program removal. Clearly their current approach is not working.
Mfg Campaign: 11451561
Recall Date: Feb 11, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Every time I am on a two lane road, and sometimes even on divided highways, I experience numerous instances where the car seems to think there is an imminent collision, where the brakes are immediately applied excessively and for seemingly no reason. This issue is present with either the FSD beta engaged or simply having cruise control engaged at all. The issue is far worse at night, and in a 1 hour drive it is likely to happen several times. In addition to the above, the car also forces the auto high beams back onto auto when re-engaging the system after I've had to take control to stop it from stopping or swerving unnecessarily. Since the auto high beams are really bad, the car often will flash oncoming drivers on its own, and again for seemingly no reason. I usually remember to disable it every time, but have also forgotten and flashed oncoming drivers due to this as well. In addition to the above, the FSD system will make swerves that make no sense at times as well. For instance, it turned into what it thought to be the turning lane a block early, but maintained speed for the actual intended turn. When it saw the lines ending, it abruptly made a 90 degree turn a block early as it didn't know what to do. While I feel competent enough to be MORE alert than an average driver should expect to be when driving, I feel it is a matter of time, if it hasn't already happened, where Teslas cause a rear end accident, injury, or even death, from their seemingly random and sudden movements by a driver that doesn't understand the limits of the cars. For the approximate date field below......it happens every time I drive on a two lane road, and even more so at night. It's not a one time instance. It's every single drive. I'll put the date the last time I drove longer than a couple miles from home, but want to emphasize that everything described above can be easily reproduced on every single drive.
Corrective Action:
Every time I am on a two lane road, and sometimes even on divided highways, I experience numerous instances where the car seems to think there is an imminent collision, where the brakes are immediately applied excessively and for seemingly no reason. This issue is present with either the FSD beta engaged or simply having cruise control engaged at all. The issue is far worse at night, and in a 1 hour drive it is likely to happen several times. In addition to the above, the car also forces the auto high beams back onto auto when re-engaging the system after I've had to take control to stop it from stopping or swerving unnecessarily. Since the auto high beams are really bad, the car often will flash oncoming drivers on its own, and again for seemingly no reason. I usually remember to disable it every time, but have also forgotten and flashed oncoming drivers due to this as well. In addition to the above, the FSD system will make swerves that make no sense at times as well. For instance, it turned into what it thought to be the turning lane a block early, but maintained speed for the actual intended turn. When it saw the lines ending, it abruptly made a 90 degree turn a block early as it didn't know what to do. While I feel competent enough to be MORE alert than an average driver should expect to be when driving, I feel it is a matter of time, if it hasn't already happened, where Teslas cause a rear end accident, injury, or even death, from their seemingly random and sudden movements by a driver that doesn't understand the limits of the cars. For the approximate date field below......it happens every time I drive on a two lane road, and even more so at night. It's not a one time instance. It's every single drive. I'll put the date the last time I drove longer than a couple miles from home, but want to emphasize that everything described above can be easily reproduced on every single drive.
Additional Notes:
Every time I am on a two lane road, and sometimes even on divided highways, I experience numerous instances where the car seems to think there is an imminent collision, where the brakes are immediately applied excessively and for seemingly no reason. This issue is present with either the FSD beta engaged or simply having cruise control engaged at all. The issue is far worse at night, and in a 1 hour drive it is likely to happen several times. In addition to the above, the car also forces the auto high beams back onto auto when re-engaging the system after I've had to take control to stop it from stopping or swerving unnecessarily. Since the auto high beams are really bad, the car often will flash oncoming drivers on its own, and again for seemingly no reason. I usually remember to disable it every time, but have also forgotten and flashed oncoming drivers due to this as well. In addition to the above, the FSD system will make swerves that make no sense at times as well. For instance, it turned into what it thought to be the turning lane a block early, but maintained speed for the actual intended turn. When it saw the lines ending, it abruptly made a 90 degree turn a block early as it didn't know what to do. While I feel competent enough to be MORE alert than an average driver should expect to be when driving, I feel it is a matter of time, if it hasn't already happened, where Teslas cause a rear end accident, injury, or even death, from their seemingly random and sudden movements by a driver that doesn't understand the limits of the cars. For the approximate date field below......it happens every time I drive on a two lane road, and even more so at night. It's not a one time instance. It's every single drive. I'll put the date the last time I drove longer than a couple miles from home, but want to emphasize that everything described above can be easily reproduced on every single drive.
Mfg Campaign: 11450367
Recall Date: Feb 4, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Every time I am on a two lane road, and sometimes even on divided highways, I experience numerous instances where the car seems to think there is an imminent collision, where the brakes are immediately applied excessively and for seemingly no reason. This issue is present with either the FSD beta engaged or simply having cruise control engaged at all. The issue is far worse at night, and in a 1 hour drive it is likely to happen several times. In addition to the above, the car also forces the auto high beams back onto auto when re-engaging the system after I've had to take control to stop it from stopping or swerving unnecessarily. Since the auto high beams are really bad, the car often will flash oncoming drivers on its own, and again for seemingly no reason. I usually remember to disable it every time, but have also forgotten and flashed oncoming drivers due to this as well. In addition to the above, the FSD system will make swerves that make no sense at times as well. For instance, it turned into what it thought to be the turning lane a block early, but maintained speed for the actual intended turn. When it saw the lines ending, it abruptly made a 90 degree turn a block early as it didn't know what to do. While I feel competent enough to be MORE alert than an average driver should expect to be when driving, I feel it is a matter of time, if it hasn't already happened, where Teslas cause a rear end accident, injury, or even death, from their seemingly random and sudden movements by a driver that doesn't understand the limits of the cars. For the approximate date field below......it happens every time I drive on a two lane road, and even more so at night. It's not a one time instance. It's every single drive. I'll put the date the last time I drove longer than a couple miles from home, but want to emphasize that everything described above can be easily reproduced on every single drive.
Corrective Action:
Every time I am on a two lane road, and sometimes even on divided highways, I experience numerous instances where the car seems to think there is an imminent collision, where the brakes are immediately applied excessively and for seemingly no reason. This issue is present with either the FSD beta engaged or simply having cruise control engaged at all. The issue is far worse at night, and in a 1 hour drive it is likely to happen several times. In addition to the above, the car also forces the auto high beams back onto auto when re-engaging the system after I've had to take control to stop it from stopping or swerving unnecessarily. Since the auto high beams are really bad, the car often will flash oncoming drivers on its own, and again for seemingly no reason. I usually remember to disable it every time, but have also forgotten and flashed oncoming drivers due to this as well. In addition to the above, the FSD system will make swerves that make no sense at times as well. For instance, it turned into what it thought to be the turning lane a block early, but maintained speed for the actual intended turn. When it saw the lines ending, it abruptly made a 90 degree turn a block early as it didn't know what to do. While I feel competent enough to be MORE alert than an average driver should expect to be when driving, I feel it is a matter of time, if it hasn't already happened, where Teslas cause a rear end accident, injury, or even death, from their seemingly random and sudden movements by a driver that doesn't understand the limits of the cars. For the approximate date field below......it happens every time I drive on a two lane road, and even more so at night. It's not a one time instance. It's every single drive. I'll put the date the last time I drove longer than a couple miles from home, but want to emphasize that everything described above can be easily reproduced on every single drive.
Additional Notes:
Every time I am on a two lane road, and sometimes even on divided highways, I experience numerous instances where the car seems to think there is an imminent collision, where the brakes are immediately applied excessively and for seemingly no reason. This issue is present with either the FSD beta engaged or simply having cruise control engaged at all. The issue is far worse at night, and in a 1 hour drive it is likely to happen several times. In addition to the above, the car also forces the auto high beams back onto auto when re-engaging the system after I've had to take control to stop it from stopping or swerving unnecessarily. Since the auto high beams are really bad, the car often will flash oncoming drivers on its own, and again for seemingly no reason. I usually remember to disable it every time, but have also forgotten and flashed oncoming drivers due to this as well. In addition to the above, the FSD system will make swerves that make no sense at times as well. For instance, it turned into what it thought to be the turning lane a block early, but maintained speed for the actual intended turn. When it saw the lines ending, it abruptly made a 90 degree turn a block early as it didn't know what to do. While I feel competent enough to be MORE alert than an average driver should expect to be when driving, I feel it is a matter of time, if it hasn't already happened, where Teslas cause a rear end accident, injury, or even death, from their seemingly random and sudden movements by a driver that doesn't understand the limits of the cars. For the approximate date field below......it happens every time I drive on a two lane road, and even more so at night. It's not a one time instance. It's every single drive. I'll put the date the last time I drove longer than a couple miles from home, but want to emphasize that everything described above can be easily reproduced on every single drive.
Mfg Campaign: 11450367
Recall Date: Feb 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Every time I am on a two lane road, and sometimes even on divided highways, I experience numerous instances where the car seems to think there is an imminent collision, where the brakes are immediately applied excessively and for seemingly no reason. This issue is present with either the FSD beta engaged or simply having cruise control engaged at all. The issue is far worse at night, and in a 1 hour drive it is likely to happen several times. In addition to the above, the car also forces the auto high beams back onto auto when re-engaging the system after I've had to take control to stop it from stopping or swerving unnecessarily. Since the auto high beams are really bad, the car often will flash oncoming drivers on its own, and again for seemingly no reason. I usually remember to disable it every time, but have also forgotten and flashed oncoming drivers due to this as well. In addition to the above, the FSD system will make swerves that make no sense at times as well. For instance, it turned into what it thought to be the turning lane a block early, but maintained speed for the actual intended turn. When it saw the lines ending, it abruptly made a 90 degree turn a block early as it didn't know what to do. While I feel competent enough to be MORE alert than an average driver should expect to be when driving, I feel it is a matter of time, if it hasn't already happened, where Teslas cause a rear end accident, injury, or even death, from their seemingly random and sudden movements by a driver that doesn't understand the limits of the cars. For the approximate date field below......it happens every time I drive on a two lane road, and even more so at night. It's not a one time instance. It's every single drive. I'll put the date the last time I drove longer than a couple miles from home, but want to emphasize that everything described above can be easily reproduced on every single drive.
Corrective Action:
Every time I am on a two lane road, and sometimes even on divided highways, I experience numerous instances where the car seems to think there is an imminent collision, where the brakes are immediately applied excessively and for seemingly no reason. This issue is present with either the FSD beta engaged or simply having cruise control engaged at all. The issue is far worse at night, and in a 1 hour drive it is likely to happen several times. In addition to the above, the car also forces the auto high beams back onto auto when re-engaging the system after I've had to take control to stop it from stopping or swerving unnecessarily. Since the auto high beams are really bad, the car often will flash oncoming drivers on its own, and again for seemingly no reason. I usually remember to disable it every time, but have also forgotten and flashed oncoming drivers due to this as well. In addition to the above, the FSD system will make swerves that make no sense at times as well. For instance, it turned into what it thought to be the turning lane a block early, but maintained speed for the actual intended turn. When it saw the lines ending, it abruptly made a 90 degree turn a block early as it didn't know what to do. While I feel competent enough to be MORE alert than an average driver should expect to be when driving, I feel it is a matter of time, if it hasn't already happened, where Teslas cause a rear end accident, injury, or even death, from their seemingly random and sudden movements by a driver that doesn't understand the limits of the cars. For the approximate date field below......it happens every time I drive on a two lane road, and even more so at night. It's not a one time instance. It's every single drive. I'll put the date the last time I drove longer than a couple miles from home, but want to emphasize that everything described above can be easily reproduced on every single drive.
Additional Notes:
Every time I am on a two lane road, and sometimes even on divided highways, I experience numerous instances where the car seems to think there is an imminent collision, where the brakes are immediately applied excessively and for seemingly no reason. This issue is present with either the FSD beta engaged or simply having cruise control engaged at all. The issue is far worse at night, and in a 1 hour drive it is likely to happen several times. In addition to the above, the car also forces the auto high beams back onto auto when re-engaging the system after I've had to take control to stop it from stopping or swerving unnecessarily. Since the auto high beams are really bad, the car often will flash oncoming drivers on its own, and again for seemingly no reason. I usually remember to disable it every time, but have also forgotten and flashed oncoming drivers due to this as well. In addition to the above, the FSD system will make swerves that make no sense at times as well. For instance, it turned into what it thought to be the turning lane a block early, but maintained speed for the actual intended turn. When it saw the lines ending, it abruptly made a 90 degree turn a block early as it didn't know what to do. While I feel competent enough to be MORE alert than an average driver should expect to be when driving, I feel it is a matter of time, if it hasn't already happened, where Teslas cause a rear end accident, injury, or even death, from their seemingly random and sudden movements by a driver that doesn't understand the limits of the cars. For the approximate date field below......it happens every time I drive on a two lane road, and even more so at night. It's not a one time instance. It's every single drive. I'll put the date the last time I drove longer than a couple miles from home, but want to emphasize that everything described above can be easily reproduced on every single drive.
Mfg Campaign: 11450367
Recall Date: Feb 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving with autopilot engaged (adaptive cruise control + automatic braking) the vehicle abruptly slams on the brakes even when there is no vehicle or objects in its path.
Corrective Action:
While driving with autopilot engaged (adaptive cruise control + automatic braking) the vehicle abruptly slams on the brakes even when there is no vehicle or objects in its path.
Additional Notes:
While driving with autopilot engaged (adaptive cruise control + automatic braking) the vehicle abruptly slams on the brakes even when there is no vehicle or objects in its path.
Mfg Campaign: 11450514
Recall Date: Feb 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving with autopilot engaged (adaptive cruise control + automatic braking) the vehicle abruptly slams on the brakes even when there is no vehicle or objects in its path.
Corrective Action:
While driving with autopilot engaged (adaptive cruise control + automatic braking) the vehicle abruptly slams on the brakes even when there is no vehicle or objects in its path.
Additional Notes:
While driving with autopilot engaged (adaptive cruise control + automatic braking) the vehicle abruptly slams on the brakes even when there is no vehicle or objects in its path.
Mfg Campaign: 11450514
Recall Date: Feb 4, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Wiper don't work as expected on auto, and changing setting on the screen it's very dangerous in severe weather as you need to click the button, look to the screen while visibility almost zero and choose the speed while driving. This is very unsafe and almost I make accidents because of that. Solution is to let users change speed from steering scroll after hit the physical button on the indicators stick.
Corrective Action:
Wiper don't work as expected on auto, and changing setting on the screen it's very dangerous in severe weather as you need to click the button, look to the screen while visibility almost zero and choose the speed while driving. This is very unsafe and almost I make accidents because of that. Solution is to let users change speed from steering scroll after hit the physical button on the indicators stick.
Additional Notes:
Wiper don't work as expected on auto, and changing setting on the screen it's very dangerous in severe weather as you need to click the button, look to the screen while visibility almost zero and choose the speed while driving. This is very unsafe and almost I make accidents because of that. Solution is to let users change speed from steering scroll after hit the physical button on the indicators stick.
Mfg Campaign: 11450082
Recall Date: Feb 3, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Location: 5 Fwy North (Solana Beach area) Situation: 5pm Rush hour traffic. Speed 30- 40mph Incident: Emergency braking system engaged for no reason resulting in all 4 wheels locking up. Scared the s#!t out of me but no injury or accident. No warning lamps or messages before the incident. Outcome: Looked like an idiot to my fellow commuters. When I arrived home I turned off the feature and never used it again. No inspections.
Corrective Action:
Location: 5 Fwy North (Solana Beach area) Situation: 5pm Rush hour traffic. Speed 30- 40mph Incident: Emergency braking system engaged for no reason resulting in all 4 wheels locking up. Scared the s#!t out of me but no injury or accident. No warning lamps or messages before the incident. Outcome: Looked like an idiot to my fellow commuters. When I arrived home I turned off the feature and never used it again. No inspections.
Additional Notes:
Location: 5 Fwy North (Solana Beach area) Situation: 5pm Rush hour traffic. Speed 30- 40mph Incident: Emergency braking system engaged for no reason resulting in all 4 wheels locking up. Scared the s#!t out of me but no injury or accident. No warning lamps or messages before the incident. Outcome: Looked like an idiot to my fellow commuters. When I arrived home I turned off the feature and never used it again. No inspections.
Mfg Campaign: 11450201
Recall Date: Feb 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Location: 5 Fwy North (Solana Beach area) Situation: 5pm Rush hour traffic. Speed 30- 40mph Incident: Emergency braking system engaged for no reason resulting in all 4 wheels locking up. Scared the s#!t out of me but no injury or accident. No warning lamps or messages before the incident. Outcome: Looked like an idiot to my fellow commuters. When I arrived home I turned off the feature and never used it again. No inspections.
Corrective Action:
Location: 5 Fwy North (Solana Beach area) Situation: 5pm Rush hour traffic. Speed 30- 40mph Incident: Emergency braking system engaged for no reason resulting in all 4 wheels locking up. Scared the s#!t out of me but no injury or accident. No warning lamps or messages before the incident. Outcome: Looked like an idiot to my fellow commuters. When I arrived home I turned off the feature and never used it again. No inspections.
Additional Notes:
Location: 5 Fwy North (Solana Beach area) Situation: 5pm Rush hour traffic. Speed 30- 40mph Incident: Emergency braking system engaged for no reason resulting in all 4 wheels locking up. Scared the s#!t out of me but no injury or accident. No warning lamps or messages before the incident. Outcome: Looked like an idiot to my fellow commuters. When I arrived home I turned off the feature and never used it again. No inspections.
Mfg Campaign: 11450201
Recall Date: Feb 3, 2022
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Two problems 1. vehicle breaks randomly on the road when on assisted driving is enabled on freeways 2. new vehicle steering makes creaking/ clicking noise when turning. reported to tesla and vehicle was repaired, but same issue again.
Corrective Action:
Two problems 1. vehicle breaks randomly on the road when on assisted driving is enabled on freeways 2. new vehicle steering makes creaking/ clicking noise when turning. reported to tesla and vehicle was repaired, but same issue again.
Additional Notes:
Two problems 1. vehicle breaks randomly on the road when on assisted driving is enabled on freeways 2. new vehicle steering makes creaking/ clicking noise when turning. reported to tesla and vehicle was repaired, but same issue again.
Mfg Campaign: 11450036
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Two problems 1. vehicle breaks randomly on the road when on assisted driving is enabled on freeways 2. new vehicle steering makes creaking/ clicking noise when turning. reported to tesla and vehicle was repaired, but same issue again.
Corrective Action:
Two problems 1. vehicle breaks randomly on the road when on assisted driving is enabled on freeways 2. new vehicle steering makes creaking/ clicking noise when turning. reported to tesla and vehicle was repaired, but same issue again.
Additional Notes:
Two problems 1. vehicle breaks randomly on the road when on assisted driving is enabled on freeways 2. new vehicle steering makes creaking/ clicking noise when turning. reported to tesla and vehicle was repaired, but same issue again.
Mfg Campaign: 11450036
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Since the last software update, it became twice as complicated to start the windshield defogger, because the button that was previously always on the screen, was relocated one level deeper and takes that much longer to keep our eyes off the road. This is unsafe.
Corrective Action:
Since the last software update, it became twice as complicated to start the windshield defogger, because the button that was previously always on the screen, was relocated one level deeper and takes that much longer to keep our eyes off the road. This is unsafe.
Additional Notes:
Since the last software update, it became twice as complicated to start the windshield defogger, because the button that was previously always on the screen, was relocated one level deeper and takes that much longer to keep our eyes off the road. This is unsafe.
Mfg Campaign: 11449767
Recall Date: Feb 1, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Automatically activated Blind Spot camera system view is filled over 50% with glare from blinker while driving at night. This renders the driver safety feature unusable during nighttime driving and creates additional driver distraction with the bright light flashing on the vehicle display every time the turn signal is activated at all driving speeds.
Corrective Action:
Automatically activated Blind Spot camera system view is filled over 50% with glare from blinker while driving at night. This renders the driver safety feature unusable during nighttime driving and creates additional driver distraction with the bright light flashing on the vehicle display every time the turn signal is activated at all driving speeds.
Additional Notes:
Automatically activated Blind Spot camera system view is filled over 50% with glare from blinker while driving at night. This renders the driver safety feature unusable during nighttime driving and creates additional driver distraction with the bright light flashing on the vehicle display every time the turn signal is activated at all driving speeds.
Mfg Campaign: 11447840
Recall Date: Jan 18, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The screen on my Tesla fails routinely (everyday) while driving and then reboots after about 3 minutes. This happens abruptly with no warning. Tesla has told me (verbally) that it was reproduced in their service location in Palo Alto. During this time, I have no idea of my speed or any other vehicle status, such as lane keeping, collision warning, navigation, heating, etc. I have tried to remedy this issue with Tesla service repeatedly over two months, and the interactions have been unsatisfactory. Tesla does not seem to appreciate the potential seriousness of this issue and the risk to ourselves and others. Tesla Service at Sunnyvale, CA, encouraged me to continue driving, even though I pointed out the risk of "driving blind". My family is very wary of this vehicle now.
Corrective Action:
The screen on my Tesla fails routinely (everyday) while driving and then reboots after about 3 minutes. This happens abruptly with no warning. Tesla has told me (verbally) that it was reproduced in their service location in Palo Alto. During this time, I have no idea of my speed or any other vehicle status, such as lane keeping, collision warning, navigation, heating, etc. I have tried to remedy this issue with Tesla service repeatedly over two months, and the interactions have been unsatisfactory. Tesla does not seem to appreciate the potential seriousness of this issue and the risk to ourselves and others. Tesla Service at Sunnyvale, CA, encouraged me to continue driving, even though I pointed out the risk of "driving blind". My family is very wary of this vehicle now.
Additional Notes:
The screen on my Tesla fails routinely (everyday) while driving and then reboots after about 3 minutes. This happens abruptly with no warning. Tesla has told me (verbally) that it was reproduced in their service location in Palo Alto. During this time, I have no idea of my speed or any other vehicle status, such as lane keeping, collision warning, navigation, heating, etc. I have tried to remedy this issue with Tesla service repeatedly over two months, and the interactions have been unsatisfactory. Tesla does not seem to appreciate the potential seriousness of this issue and the risk to ourselves and others. Tesla Service at Sunnyvale, CA, encouraged me to continue driving, even though I pointed out the risk of "driving blind". My family is very wary of this vehicle now.
Mfg Campaign: 11447687
Recall Date: Jan 16, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The screen on my Tesla fails routinely (everyday) while driving and then reboots after about 3 minutes. This happens abruptly with no warning. Tesla has told me (verbally) that it was reproduced in their service location in Palo Alto. During this time, I have no idea of my speed or any other vehicle status, such as lane keeping, collision warning, navigation, heating, etc. I have tried to remedy this issue with Tesla service repeatedly over two months, and the interactions have been unsatisfactory. Tesla does not seem to appreciate the potential seriousness of this issue and the risk to ourselves and others. Tesla Service at Sunnyvale, CA, encouraged me to continue driving, even though I pointed out the risk of "driving blind". My family is very wary of this vehicle now.
Corrective Action:
The screen on my Tesla fails routinely (everyday) while driving and then reboots after about 3 minutes. This happens abruptly with no warning. Tesla has told me (verbally) that it was reproduced in their service location in Palo Alto. During this time, I have no idea of my speed or any other vehicle status, such as lane keeping, collision warning, navigation, heating, etc. I have tried to remedy this issue with Tesla service repeatedly over two months, and the interactions have been unsatisfactory. Tesla does not seem to appreciate the potential seriousness of this issue and the risk to ourselves and others. Tesla Service at Sunnyvale, CA, encouraged me to continue driving, even though I pointed out the risk of "driving blind". My family is very wary of this vehicle now.
Additional Notes:
The screen on my Tesla fails routinely (everyday) while driving and then reboots after about 3 minutes. This happens abruptly with no warning. Tesla has told me (verbally) that it was reproduced in their service location in Palo Alto. During this time, I have no idea of my speed or any other vehicle status, such as lane keeping, collision warning, navigation, heating, etc. I have tried to remedy this issue with Tesla service repeatedly over two months, and the interactions have been unsatisfactory. Tesla does not seem to appreciate the potential seriousness of this issue and the risk to ourselves and others. Tesla Service at Sunnyvale, CA, encouraged me to continue driving, even though I pointed out the risk of "driving blind". My family is very wary of this vehicle now.
Mfg Campaign: 11447687
Recall Date: Jan 16, 2022
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