Complaints & Recalls
Official Safety Recalls - Important!
38 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-31-001
Recall Date: Mar 31, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-17-008
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla Motors, Inc. (Tesla) is recalling certain 2019 Tesla Model 3 vehicles. The driver-side sun visor may not have the required air bag warning information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-19-15-003
Recall Date: Oct 10, 2019
Consumer Complaints
937 ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I have a Tesla model 3 SR and it only has the standard autopilot option, not the full self driving option. When on the freeway in a single lane and autopilot is engaged, if the single lane splits into two lanes, the car will swerve violently trying to determine which lane to take. This is a danger for the other vehicles behind me, as they are confused as to which lane the vehicle will take. Sometimes it will take a left or right hand turn lane and then start beeping when it determines that it made a mistake. A huge safety risk, as somebody would be thinking that I would move left or right, but instead the car moves into the lane going straight ahead at the last minute.
Corrective Action:
I have a Tesla model 3 SR and it only has the standard autopilot option, not the full self driving option. When on the freeway in a single lane and autopilot is engaged, if the single lane splits into two lanes, the car will swerve violently trying to determine which lane to take. This is a danger for the other vehicles behind me, as they are confused as to which lane the vehicle will take. Sometimes it will take a left or right hand turn lane and then start beeping when it determines that it made a mistake. A huge safety risk, as somebody would be thinking that I would move left or right, but instead the car moves into the lane going straight ahead at the last minute.
Additional Notes:
I have a Tesla model 3 SR and it only has the standard autopilot option, not the full self driving option. When on the freeway in a single lane and autopilot is engaged, if the single lane splits into two lanes, the car will swerve violently trying to determine which lane to take. This is a danger for the other vehicles behind me, as they are confused as to which lane the vehicle will take. Sometimes it will take a left or right hand turn lane and then start beeping when it determines that it made a mistake. A huge safety risk, as somebody would be thinking that I would move left or right, but instead the car moves into the lane going straight ahead at the last minute.
Mfg Campaign: 11461070
Recall Date: Apr 17, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On 3/28/22 at 4:01 pm, while in parking lot traffic traveling 2-3 mph, the vehicle lost propulsion, and steering. The vehicle's audible warnings sounded and displayed a series of errors ranging from tire pressure to driver assistance features not being available. The vehicle struggled to move and had steering as stiff as a vehicle without power steering all four tires flat. I backed it into a parking space and conducted a hard re-start using the steering wheel buttons. After a few minutes the vehicle rebooted and continued as normal. A service appointment with Tesla was made immediately. On 4/15/22 Tesla conducted a remote diagnostic and submitted a repair estimate to me in preparation for a 4/16/22 repair. The estimate was for the amount of $757. This amount appears to be related to my vehicle being 3,000 miles past the bumper-to-bumper 50,000 mile warranty. The invoice states Tesla will conducting the following: Correction: Sensor - Wheel Speed -ABS - Rear - RH (Remove & Replace); Correction: Hub - Rear - RH (Remove & Replace); Correction: Hub - Rear LH (Includes Alignment Check) (Remove & Replace). Lastly the invoice lists the HUB ASSY as the part being replaced.
Corrective Action:
On 3/28/22 at 4:01 pm, while in parking lot traffic traveling 2-3 mph, the vehicle lost propulsion, and steering. The vehicle's audible warnings sounded and displayed a series of errors ranging from tire pressure to driver assistance features not being available. The vehicle struggled to move and had steering as stiff as a vehicle without power steering all four tires flat. I backed it into a parking space and conducted a hard re-start using the steering wheel buttons. After a few minutes the vehicle rebooted and continued as normal. A service appointment with Tesla was made immediately. On 4/15/22 Tesla conducted a remote diagnostic and submitted a repair estimate to me in preparation for a 4/16/22 repair. The estimate was for the amount of $757. This amount appears to be related to my vehicle being 3,000 miles past the bumper-to-bumper 50,000 mile warranty. The invoice states Tesla will conducting the following: Correction: Sensor - Wheel Speed -ABS - Rear - RH (Remove & Replace); Correction: Hub - Rear - RH (Remove & Replace); Correction: Hub - Rear LH (Includes Alignment Check) (Remove & Replace). Lastly the invoice lists the HUB ASSY as the part being replaced.
Additional Notes:
On 3/28/22 at 4:01 pm, while in parking lot traffic traveling 2-3 mph, the vehicle lost propulsion, and steering. The vehicle's audible warnings sounded and displayed a series of errors ranging from tire pressure to driver assistance features not being available. The vehicle struggled to move and had steering as stiff as a vehicle without power steering all four tires flat. I backed it into a parking space and conducted a hard re-start using the steering wheel buttons. After a few minutes the vehicle rebooted and continued as normal. A service appointment with Tesla was made immediately. On 4/15/22 Tesla conducted a remote diagnostic and submitted a repair estimate to me in preparation for a 4/16/22 repair. The estimate was for the amount of $757. This amount appears to be related to my vehicle being 3,000 miles past the bumper-to-bumper 50,000 mile warranty. The invoice states Tesla will conducting the following: Correction: Sensor - Wheel Speed -ABS - Rear - RH (Remove & Replace); Correction: Hub - Rear - RH (Remove & Replace); Correction: Hub - Rear LH (Includes Alignment Check) (Remove & Replace). Lastly the invoice lists the HUB ASSY as the part being replaced.
Mfg Campaign: 11460948
Recall Date: Apr 15, 2022
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
On 3/28/22 at 4:01 pm, while in parking lot traffic traveling 2-3 mph, the vehicle lost propulsion, and steering. The vehicle's audible warnings sounded and displayed a series of errors ranging from tire pressure to driver assistance features not being available. The vehicle struggled to move and had steering as stiff as a vehicle without power steering all four tires flat. I backed it into a parking space and conducted a hard re-start using the steering wheel buttons. After a few minutes the vehicle rebooted and continued as normal. A service appointment with Tesla was made immediately. On 4/15/22 Tesla conducted a remote diagnostic and submitted a repair estimate to me in preparation for a 4/16/22 repair. The estimate was for the amount of $757. This amount appears to be related to my vehicle being 3,000 miles past the bumper-to-bumper 50,000 mile warranty. The invoice states Tesla will conducting the following: Correction: Sensor - Wheel Speed -ABS - Rear - RH (Remove & Replace); Correction: Hub - Rear - RH (Remove & Replace); Correction: Hub - Rear LH (Includes Alignment Check) (Remove & Replace). Lastly the invoice lists the HUB ASSY as the part being replaced.
Corrective Action:
On 3/28/22 at 4:01 pm, while in parking lot traffic traveling 2-3 mph, the vehicle lost propulsion, and steering. The vehicle's audible warnings sounded and displayed a series of errors ranging from tire pressure to driver assistance features not being available. The vehicle struggled to move and had steering as stiff as a vehicle without power steering all four tires flat. I backed it into a parking space and conducted a hard re-start using the steering wheel buttons. After a few minutes the vehicle rebooted and continued as normal. A service appointment with Tesla was made immediately. On 4/15/22 Tesla conducted a remote diagnostic and submitted a repair estimate to me in preparation for a 4/16/22 repair. The estimate was for the amount of $757. This amount appears to be related to my vehicle being 3,000 miles past the bumper-to-bumper 50,000 mile warranty. The invoice states Tesla will conducting the following: Correction: Sensor - Wheel Speed -ABS - Rear - RH (Remove & Replace); Correction: Hub - Rear - RH (Remove & Replace); Correction: Hub - Rear LH (Includes Alignment Check) (Remove & Replace). Lastly the invoice lists the HUB ASSY as the part being replaced.
Additional Notes:
On 3/28/22 at 4:01 pm, while in parking lot traffic traveling 2-3 mph, the vehicle lost propulsion, and steering. The vehicle's audible warnings sounded and displayed a series of errors ranging from tire pressure to driver assistance features not being available. The vehicle struggled to move and had steering as stiff as a vehicle without power steering all four tires flat. I backed it into a parking space and conducted a hard re-start using the steering wheel buttons. After a few minutes the vehicle rebooted and continued as normal. A service appointment with Tesla was made immediately. On 4/15/22 Tesla conducted a remote diagnostic and submitted a repair estimate to me in preparation for a 4/16/22 repair. The estimate was for the amount of $757. This amount appears to be related to my vehicle being 3,000 miles past the bumper-to-bumper 50,000 mile warranty. The invoice states Tesla will conducting the following: Correction: Sensor - Wheel Speed -ABS - Rear - RH (Remove & Replace); Correction: Hub - Rear - RH (Remove & Replace); Correction: Hub - Rear LH (Includes Alignment Check) (Remove & Replace). Lastly the invoice lists the HUB ASSY as the part being replaced.
Mfg Campaign: 11460948
Recall Date: Apr 15, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On 3/28/22 at 4:01 pm, while in parking lot traffic traveling 2-3 mph, the vehicle lost propulsion, and steering. The vehicle's audible warnings sounded and displayed a series of errors ranging from tire pressure to driver assistance features not being available. The vehicle struggled to move and had steering as stiff as a vehicle without power steering all four tires flat. I backed it into a parking space and conducted a hard re-start using the steering wheel buttons. After a few minutes the vehicle rebooted and continued as normal. A service appointment with Tesla was made immediately. On 4/15/22 Tesla conducted a remote diagnostic and submitted a repair estimate to me in preparation for a 4/16/22 repair. The estimate was for the amount of $757. This amount appears to be related to my vehicle being 3,000 miles past the bumper-to-bumper 50,000 mile warranty. The invoice states Tesla will conducting the following: Correction: Sensor - Wheel Speed -ABS - Rear - RH (Remove & Replace); Correction: Hub - Rear - RH (Remove & Replace); Correction: Hub - Rear LH (Includes Alignment Check) (Remove & Replace). Lastly the invoice lists the HUB ASSY as the part being replaced.
Corrective Action:
On 3/28/22 at 4:01 pm, while in parking lot traffic traveling 2-3 mph, the vehicle lost propulsion, and steering. The vehicle's audible warnings sounded and displayed a series of errors ranging from tire pressure to driver assistance features not being available. The vehicle struggled to move and had steering as stiff as a vehicle without power steering all four tires flat. I backed it into a parking space and conducted a hard re-start using the steering wheel buttons. After a few minutes the vehicle rebooted and continued as normal. A service appointment with Tesla was made immediately. On 4/15/22 Tesla conducted a remote diagnostic and submitted a repair estimate to me in preparation for a 4/16/22 repair. The estimate was for the amount of $757. This amount appears to be related to my vehicle being 3,000 miles past the bumper-to-bumper 50,000 mile warranty. The invoice states Tesla will conducting the following: Correction: Sensor - Wheel Speed -ABS - Rear - RH (Remove & Replace); Correction: Hub - Rear - RH (Remove & Replace); Correction: Hub - Rear LH (Includes Alignment Check) (Remove & Replace). Lastly the invoice lists the HUB ASSY as the part being replaced.
Additional Notes:
On 3/28/22 at 4:01 pm, while in parking lot traffic traveling 2-3 mph, the vehicle lost propulsion, and steering. The vehicle's audible warnings sounded and displayed a series of errors ranging from tire pressure to driver assistance features not being available. The vehicle struggled to move and had steering as stiff as a vehicle without power steering all four tires flat. I backed it into a parking space and conducted a hard re-start using the steering wheel buttons. After a few minutes the vehicle rebooted and continued as normal. A service appointment with Tesla was made immediately. On 4/15/22 Tesla conducted a remote diagnostic and submitted a repair estimate to me in preparation for a 4/16/22 repair. The estimate was for the amount of $757. This amount appears to be related to my vehicle being 3,000 miles past the bumper-to-bumper 50,000 mile warranty. The invoice states Tesla will conducting the following: Correction: Sensor - Wheel Speed -ABS - Rear - RH (Remove & Replace); Correction: Hub - Rear - RH (Remove & Replace); Correction: Hub - Rear LH (Includes Alignment Check) (Remove & Replace). Lastly the invoice lists the HUB ASSY as the part being replaced.
Mfg Campaign: 11460948
Recall Date: Apr 15, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Telsa has not timely corrected the faulty wiring harness for the rear and side cameras causing an increased backing hazard.
Corrective Action:
Telsa has not timely corrected the faulty wiring harness for the rear and side cameras causing an increased backing hazard.
Additional Notes:
Telsa has not timely corrected the faulty wiring harness for the rear and side cameras causing an increased backing hazard.
Mfg Campaign: 11460356
Recall Date: Apr 10, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Tesla Model 3. The contact received a notification for NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Tesla Model 3. The contact received a notification for NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Tesla Model 3. The contact received a notification for NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11459205
Recall Date: Apr 1, 2022
Tesla, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2019 Tesla Model 3. The contact received a notification for NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Tesla Model 3. The contact received a notification for NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Tesla Model 3. The contact received a notification for NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11459205
Recall Date: Apr 1, 2022
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2019 Tesla Model 3. The contact received a notification for NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Tesla Model 3. The contact received a notification for NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Tesla Model 3. The contact received a notification for NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11459205
Recall Date: Apr 1, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The scenario mentioned has happened numerous times. When using Autopilot on a two lane highway, the vehicle's AEB kicked in and slammed on the brakes multiple times. My theory is that since ditching radar, the vehicle thinks that the oncoming traffic is coming into its current lane even though there is a set of double yellow lines dividing it. This phantom braking issue is especially prevalent when there are curves in the road, as momentarily it may appear that oncoming traffic is "head on". This resulted in me almost getting rear ended by the vehicles behind me and causing a multi-vehicle accident.
Corrective Action:
The scenario mentioned has happened numerous times. When using Autopilot on a two lane highway, the vehicle's AEB kicked in and slammed on the brakes multiple times. My theory is that since ditching radar, the vehicle thinks that the oncoming traffic is coming into its current lane even though there is a set of double yellow lines dividing it. This phantom braking issue is especially prevalent when there are curves in the road, as momentarily it may appear that oncoming traffic is "head on". This resulted in me almost getting rear ended by the vehicles behind me and causing a multi-vehicle accident.
Additional Notes:
The scenario mentioned has happened numerous times. When using Autopilot on a two lane highway, the vehicle's AEB kicked in and slammed on the brakes multiple times. My theory is that since ditching radar, the vehicle thinks that the oncoming traffic is coming into its current lane even though there is a set of double yellow lines dividing it. This phantom braking issue is especially prevalent when there are curves in the road, as momentarily it may appear that oncoming traffic is "head on". This resulted in me almost getting rear ended by the vehicles behind me and causing a multi-vehicle accident.
Mfg Campaign: 11458476
Recall Date: Mar 27, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Even after the firmware update which was supposed to have FSD beta come to a full stop, the car still does not come to a full stop. The car slows to a speed of around 0.5 mph at a stop line with a stop sign and continues on if it is clear, but only comes to a full stop if it believes it needs to yield to other vehicles. Watching videos of other vehicles demonstrating the capabilities of FSD beta with the latest firmware version show the same behavior.
Corrective Action:
Even after the firmware update which was supposed to have FSD beta come to a full stop, the car still does not come to a full stop. The car slows to a speed of around 0.5 mph at a stop line with a stop sign and continues on if it is clear, but only comes to a full stop if it believes it needs to yield to other vehicles. Watching videos of other vehicles demonstrating the capabilities of FSD beta with the latest firmware version show the same behavior.
Additional Notes:
Even after the firmware update which was supposed to have FSD beta come to a full stop, the car still does not come to a full stop. The car slows to a speed of around 0.5 mph at a stop line with a stop sign and continues on if it is clear, but only comes to a full stop if it believes it needs to yield to other vehicles. Watching videos of other vehicles demonstrating the capabilities of FSD beta with the latest firmware version show the same behavior.
Mfg Campaign: 11458562
Recall Date: Mar 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Even after the firmware update which was supposed to have FSD beta come to a full stop, the car still does not come to a full stop. The car slows to a speed of around 0.5 mph at a stop line with a stop sign and continues on if it is clear, but only comes to a full stop if it believes it needs to yield to other vehicles. Watching videos of other vehicles demonstrating the capabilities of FSD beta with the latest firmware version show the same behavior.
Corrective Action:
Even after the firmware update which was supposed to have FSD beta come to a full stop, the car still does not come to a full stop. The car slows to a speed of around 0.5 mph at a stop line with a stop sign and continues on if it is clear, but only comes to a full stop if it believes it needs to yield to other vehicles. Watching videos of other vehicles demonstrating the capabilities of FSD beta with the latest firmware version show the same behavior.
Additional Notes:
Even after the firmware update which was supposed to have FSD beta come to a full stop, the car still does not come to a full stop. The car slows to a speed of around 0.5 mph at a stop line with a stop sign and continues on if it is clear, but only comes to a full stop if it believes it needs to yield to other vehicles. Watching videos of other vehicles demonstrating the capabilities of FSD beta with the latest firmware version show the same behavior.
Mfg Campaign: 11458562
Recall Date: Mar 27, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE
Potential Consequences:
While the vehicle’s “autopilot” is engaged with the screen showing the blue lane border lines on the screen, the lane keeping assistance will suddenly and sharply veer out of a straight and clearly painted lane without any warning creating a dangerous reaction from the driver to attempt to correct (and possibly over correct) the abrupt and unexpected departure from the lane.?
Corrective Action:
While the vehicle’s “autopilot” is engaged with the screen showing the blue lane border lines on the screen, the lane keeping assistance will suddenly and sharply veer out of a straight and clearly painted lane without any warning creating a dangerous reaction from the driver to attempt to correct (and possibly over correct) the abrupt and unexpected departure from the lane.?
Additional Notes:
While the vehicle’s “autopilot” is engaged with the screen showing the blue lane border lines on the screen, the lane keeping assistance will suddenly and sharply veer out of a straight and clearly painted lane without any warning creating a dangerous reaction from the driver to attempt to correct (and possibly over correct) the abrupt and unexpected departure from the lane.?
Mfg Campaign: 11458277
Recall Date: Mar 25, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
Potential Consequences:
The contact owns a 2019 Tesla Model 3. The contact stated that while operating the vehicle the Lane Departure, steering assist, and braking assist warning lights illuminated. During the failure the steering wheel had become difficult to turn in either direction. Additionally, while releasing the brake pedal, the vehicle continued to accelerate instead of decelerating as normal. The vehicle was taken to the local service center who performed unknown repairs however, after retrieving the vehicle the steering failure reoccurred. The vehicle was towed back to the service center. No further information was available. The manufacturer was not notified of the failure. The failure mileage was 30,000.
Corrective Action:
The contact owns a 2019 Tesla Model 3. The contact stated that while operating the vehicle the Lane Departure, steering assist, and braking assist warning lights illuminated. During the failure the steering wheel had become difficult to turn in either direction. Additionally, while releasing the brake pedal, the vehicle continued to accelerate instead of decelerating as normal. The vehicle was taken to the local service center who performed unknown repairs however, after retrieving the vehicle the steering failure reoccurred. The vehicle was towed back to the service center. No further information was available. The manufacturer was not notified of the failure. The failure mileage was 30,000.
Additional Notes:
The contact owns a 2019 Tesla Model 3. The contact stated that while operating the vehicle the Lane Departure, steering assist, and braking assist warning lights illuminated. During the failure the steering wheel had become difficult to turn in either direction. Additionally, while releasing the brake pedal, the vehicle continued to accelerate instead of decelerating as normal. The vehicle was taken to the local service center who performed unknown repairs however, after retrieving the vehicle the steering failure reoccurred. The vehicle was towed back to the service center. No further information was available. The manufacturer was not notified of the failure. The failure mileage was 30,000.
Mfg Campaign: 11457617
Recall Date: Mar 21, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
Potential Consequences:
The contact owns a 2019 Tesla Model 3. The contact stated that while operating the vehicle the Lane Departure, steering assist, and braking assist warning lights illuminated. During the failure the steering wheel had become difficult to turn in either direction. Additionally, while releasing the brake pedal, the vehicle continued to accelerate instead of decelerating as normal. The vehicle was taken to the local service center who performed unknown repairs however, after retrieving the vehicle the steering failure reoccurred. The vehicle was towed back to the service center. No further information was available. The manufacturer was not notified of the failure. The failure mileage was 30,000.
Corrective Action:
The contact owns a 2019 Tesla Model 3. The contact stated that while operating the vehicle the Lane Departure, steering assist, and braking assist warning lights illuminated. During the failure the steering wheel had become difficult to turn in either direction. Additionally, while releasing the brake pedal, the vehicle continued to accelerate instead of decelerating as normal. The vehicle was taken to the local service center who performed unknown repairs however, after retrieving the vehicle the steering failure reoccurred. The vehicle was towed back to the service center. No further information was available. The manufacturer was not notified of the failure. The failure mileage was 30,000.
Additional Notes:
The contact owns a 2019 Tesla Model 3. The contact stated that while operating the vehicle the Lane Departure, steering assist, and braking assist warning lights illuminated. During the failure the steering wheel had become difficult to turn in either direction. Additionally, while releasing the brake pedal, the vehicle continued to accelerate instead of decelerating as normal. The vehicle was taken to the local service center who performed unknown repairs however, after retrieving the vehicle the steering failure reoccurred. The vehicle was towed back to the service center. No further information was available. The manufacturer was not notified of the failure. The failure mileage was 30,000.
Mfg Campaign: 11457617
Recall Date: Mar 21, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The vehicle suddenly and without visible obstruction in the road and with out warning applies the brakes aggressively which decreases velocity in an unsafe manner. This occurs while the enhanced autopilot is active. The component has not been inspected by the manufacturer, police, insurance representatives or other. The only prior warning is that the aggressive braking has occurred on several occasions as early as 2019. The most recent occurrence was on 03/19/22.
Corrective Action:
The vehicle suddenly and without visible obstruction in the road and with out warning applies the brakes aggressively which decreases velocity in an unsafe manner. This occurs while the enhanced autopilot is active. The component has not been inspected by the manufacturer, police, insurance representatives or other. The only prior warning is that the aggressive braking has occurred on several occasions as early as 2019. The most recent occurrence was on 03/19/22.
Additional Notes:
The vehicle suddenly and without visible obstruction in the road and with out warning applies the brakes aggressively which decreases velocity in an unsafe manner. This occurs while the enhanced autopilot is active. The component has not been inspected by the manufacturer, police, insurance representatives or other. The only prior warning is that the aggressive braking has occurred on several occasions as early as 2019. The most recent occurrence was on 03/19/22.
Mfg Campaign: 11457725
Recall Date: Mar 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The vehicle suddenly and without visible obstruction in the road and with out warning applies the brakes aggressively which decreases velocity in an unsafe manner. This occurs while the enhanced autopilot is active. The component has not been inspected by the manufacturer, police, insurance representatives or other. The only prior warning is that the aggressive braking has occurred on several occasions as early as 2019. The most recent occurrence was on 03/19/22.
Corrective Action:
The vehicle suddenly and without visible obstruction in the road and with out warning applies the brakes aggressively which decreases velocity in an unsafe manner. This occurs while the enhanced autopilot is active. The component has not been inspected by the manufacturer, police, insurance representatives or other. The only prior warning is that the aggressive braking has occurred on several occasions as early as 2019. The most recent occurrence was on 03/19/22.
Additional Notes:
The vehicle suddenly and without visible obstruction in the road and with out warning applies the brakes aggressively which decreases velocity in an unsafe manner. This occurs while the enhanced autopilot is active. The component has not been inspected by the manufacturer, police, insurance representatives or other. The only prior warning is that the aggressive braking has occurred on several occasions as early as 2019. The most recent occurrence was on 03/19/22.
Mfg Campaign: 11457725
Recall Date: Mar 21, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving on I 70 in Kansas with cruise control on, the car violently decelerated several times during a trip. This happened with no reason, with no object in the vehicle path and was like someone jamming the breaks and tire nearly skidding. If someone was behind me they surely would have rear-ended my car.
Corrective Action:
While driving on I 70 in Kansas with cruise control on, the car violently decelerated several times during a trip. This happened with no reason, with no object in the vehicle path and was like someone jamming the breaks and tire nearly skidding. If someone was behind me they surely would have rear-ended my car.
Additional Notes:
While driving on I 70 in Kansas with cruise control on, the car violently decelerated several times during a trip. This happened with no reason, with no object in the vehicle path and was like someone jamming the breaks and tire nearly skidding. If someone was behind me they surely would have rear-ended my car.
Mfg Campaign: 11457257
Recall Date: Mar 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving on I 70 in Kansas with cruise control on, the car violently decelerated several times during a trip. This happened with no reason, with no object in the vehicle path and was like someone jamming the breaks and tire nearly skidding. If someone was behind me they surely would have rear-ended my car.
Corrective Action:
While driving on I 70 in Kansas with cruise control on, the car violently decelerated several times during a trip. This happened with no reason, with no object in the vehicle path and was like someone jamming the breaks and tire nearly skidding. If someone was behind me they surely would have rear-ended my car.
Additional Notes:
While driving on I 70 in Kansas with cruise control on, the car violently decelerated several times during a trip. This happened with no reason, with no object in the vehicle path and was like someone jamming the breaks and tire nearly skidding. If someone was behind me they surely would have rear-ended my car.
Mfg Campaign: 11457257
Recall Date: Mar 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving with Tesla auto-pilot enabled, the car experiences phantom braking. This has happened multiple times already. The car will break unexpectedly for no good reason even if there is no obstruction on the road. The problem typically happens in the freeway at high speeds and presents a huge safety risk to the car occupants and the car behind since it increases the risk of a rear end collision. The problem is pretty common, a simple search on internet of Tesla Auto Pilot Phantom braking will yield many results. The problem started getting worse after Full Self Driving Beta was enabled around January 2022. When the problem happens, the car beeps loudly and breaks really hard.
Corrective Action:
While driving with Tesla auto-pilot enabled, the car experiences phantom braking. This has happened multiple times already. The car will break unexpectedly for no good reason even if there is no obstruction on the road. The problem typically happens in the freeway at high speeds and presents a huge safety risk to the car occupants and the car behind since it increases the risk of a rear end collision. The problem is pretty common, a simple search on internet of Tesla Auto Pilot Phantom braking will yield many results. The problem started getting worse after Full Self Driving Beta was enabled around January 2022. When the problem happens, the car beeps loudly and breaks really hard.
Additional Notes:
While driving with Tesla auto-pilot enabled, the car experiences phantom braking. This has happened multiple times already. The car will break unexpectedly for no good reason even if there is no obstruction on the road. The problem typically happens in the freeway at high speeds and presents a huge safety risk to the car occupants and the car behind since it increases the risk of a rear end collision. The problem is pretty common, a simple search on internet of Tesla Auto Pilot Phantom braking will yield many results. The problem started getting worse after Full Self Driving Beta was enabled around January 2022. When the problem happens, the car beeps loudly and breaks really hard.
Mfg Campaign: 11456719
Recall Date: Mar 15, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
While driving with Tesla auto-pilot enabled, the car experiences phantom braking. This has happened multiple times already. The car will break unexpectedly for no good reason even if there is no obstruction on the road. The problem typically happens in the freeway at high speeds and presents a huge safety risk to the car occupants and the car behind since it increases the risk of a rear end collision. The problem is pretty common, a simple search on internet of Tesla Auto Pilot Phantom braking will yield many results. The problem started getting worse after Full Self Driving Beta was enabled around January 2022. When the problem happens, the car beeps loudly and breaks really hard.
Corrective Action:
While driving with Tesla auto-pilot enabled, the car experiences phantom braking. This has happened multiple times already. The car will break unexpectedly for no good reason even if there is no obstruction on the road. The problem typically happens in the freeway at high speeds and presents a huge safety risk to the car occupants and the car behind since it increases the risk of a rear end collision. The problem is pretty common, a simple search on internet of Tesla Auto Pilot Phantom braking will yield many results. The problem started getting worse after Full Self Driving Beta was enabled around January 2022. When the problem happens, the car beeps loudly and breaks really hard.
Additional Notes:
While driving with Tesla auto-pilot enabled, the car experiences phantom braking. This has happened multiple times already. The car will break unexpectedly for no good reason even if there is no obstruction on the road. The problem typically happens in the freeway at high speeds and presents a huge safety risk to the car occupants and the car behind since it increases the risk of a rear end collision. The problem is pretty common, a simple search on internet of Tesla Auto Pilot Phantom braking will yield many results. The problem started getting worse after Full Self Driving Beta was enabled around January 2022. When the problem happens, the car beeps loudly and breaks really hard.
Mfg Campaign: 11456719
Recall Date: Mar 15, 2022
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