TESLA MODEL 3 2019

Complete listing of complaints and recalls for this vehicle

937
Complaints
38
Recalls

Complaints & Recalls

937 Complaints 38 Recalls

Official Safety Recalls - Important!

38 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Tesla, Inc.
NHTSA Campaign: 24V935000 SAFETY RECALL
696.3K Vehicles Affected
Recall Date: Dec 17, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
Driving with improperly inflated tires increases the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-018
Notice Date: Feb 15, 2025
Recall Date: Dec 17, 2024
Tesla, Inc.
NHTSA Campaign: 24V376000 SAFETY RECALL
125.2K Vehicles Affected
Recall Date: May 28, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-008
Notice Date: Jul 26, 2024
Recall Date: May 28, 2024
Tesla, Inc.
NHTSA Campaign: 24V153000 SAFETY RECALL
6.6K Vehicles Affected
Recall Date: Feb 27, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Potential Risk:
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-006
Notice Date: Apr 27, 2024
Recall Date: Feb 27, 2024
Tesla, Inc.
NHTSA Campaign: 24V051000 SAFETY RECALL
2.2M Vehicles Affected
Recall Date: Jan 30, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Potential Risk:
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
FREE Recall Solution:
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-003
Notice Date: Feb 21, 2024
Recall Date: Jan 30, 2024
Tesla, Inc.
NHTSA Campaign: 23V838000 SAFETY RECALL
2M Vehicles Affected
Recall Date: Dec 12, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Potential Risk:
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-008
Notice Date: Feb 10, 2024
Recall Date: Dec 12, 2023
Tesla, Inc.
NHTSA Campaign: 23V235000 SAFETY RECALL
422 Vehicles Affected
Recall Date: Mar 31, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

Potential Risk:
A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
FREE Recall Solution:
Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed May 30, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-31-001. This recall is an expansion of previous recall number 21V-835.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-31-001
Notice Date: May 30, 2023
Recall Date: Mar 31, 2023
Tesla, Inc.
NHTSA Campaign: 23V085000 SAFETY RECALL
362.8K Vehicles Affected
Recall Date: Feb 15, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Potential Risk:
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-001
Notice Date: Apr 15, 2023
Recall Date: Feb 15, 2023
Tesla, Inc.
NHTSA Campaign: 22V798000 SAFETY RECALL
24.1K Vehicles Affected
Recall Date: Oct 21, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.

Potential Risk:
An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.
FREE Recall Solution:
Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-20-004
Notice Date: Dec 20, 2022
Recall Date: Oct 21, 2022
Tesla, Inc.
NHTSA Campaign: 22V702000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: Sep 19, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Potential Risk:
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-013
Notice Date: Mar 31, 2023
Recall Date: Sep 19, 2022
Tesla, Inc.
NHTSA Campaign: 22V263000 SAFETY RECALL
48.2K Vehicles Affected
Recall Date: Apr 18, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Potential Risk:
The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-008
Notice Date: Jun 17, 2022
Recall Date: Apr 18, 2022
Tesla, Inc.
NHTSA Campaign: 22V235000 SAFETY RECALL
594.9K Vehicles Affected
Recall Date: Apr 12, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Potential Risk:
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-003
Notice Date: Jun 6, 2022
Recall Date: Apr 12, 2022
Tesla, Inc.
NHTSA Campaign: 22V169000 SAFETY RECALL
947 Vehicles Affected
Recall Date: Mar 18, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-004
Notice Date: May 17, 2022
Recall Date: Mar 18, 2022
Tesla, Inc.
NHTSA Campaign: 22V063000 SAFETY RECALL
578.6K Vehicles Affected
Recall Date: Feb 4, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Potential Risk:
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-003
Notice Date: Apr 12, 2022
Recall Date: Feb 4, 2022
Tesla, Inc.
NHTSA Campaign: 22V045000 SAFETY RECALL
817.1K Vehicles Affected
Recall Date: Feb 1, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-002
Notice Date: Apr 1, 2022
Recall Date: Feb 1, 2022
Tesla, Inc.
NHTSA Campaign: 22V037000 SAFETY RECALL
53.8K Vehicles Affected
Recall Date: Jan 27, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Potential Risk:
Failing to stop at a stop sign can increase the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-001
Notice Date: Mar 28, 2022
Recall Date: Jan 27, 2022
Tesla, Inc.
NHTSA Campaign: 21V00D000 SAFETY RECALL
356.3K Vehicles Affected
Recall Date: Dec 21, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.

Potential Risk:
A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-17-008
Notice Date: Apr 25, 2022
Recall Date: Dec 21, 2021
Tesla, Inc.
NHTSA Campaign: 21V846000 SAFETY RECALL
11.7K Vehicles Affected
Recall Date: Oct 29, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Potential Risk:
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
FREE Recall Solution:
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-00-004
Notice Date: Oct 25, 2021
Recall Date: Oct 29, 2021
Tesla, Inc.
NHTSA Campaign: 21V835000 SAFETY RECALL
2.8K Vehicles Affected
Recall Date: Oct 25, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

Potential Risk:
A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
FREE Recall Solution:
Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-31-003
Notice Date: Dec 20, 2021
Recall Date: Oct 25, 2021
Tesla, Inc.
NHTSA Campaign: 21V389000 SAFETY RECALL
5.5K Vehicles Affected
Recall Date: May 25, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

Potential Risk:
An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
FREE Recall Solution:
Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-20-001
Notice Date: Jul 23, 2021
Recall Date: May 25, 2021
Tesla, Inc.
NHTSA Campaign: 21V387000 SAFETY RECALL
6K Vehicles Affected
Recall Date: May 25, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

Potential Risk:
Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.
FREE Recall Solution:
Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-33-002
Notice Date: Jul 23, 2021
Recall Date: May 25, 2021
Tesla, Inc.
NHTSA Campaign: 19V719000 SAFETY RECALL
89 Vehicles Affected
Recall Date: Oct 10, 2019
Safety Issue:

Tesla Motors, Inc. (Tesla) is recalling certain 2019 Tesla Model 3 vehicles. The driver-side sun visor may not have the required air bag warning information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Potential Risk:
Failure to provide the air bag warning information increases the risk of injury.
FREE Recall Solution:
Tesla will notify owners, and Tesla Service Centers will inspect the visor and replace it, as necessary, free of charge. The recall began December 6, 2019. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-19-15-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-19-15-003
Notice Date: Dec 6, 2019
Recall Date: Oct 10, 2019

Consumer Complaints

937 Complaints
Tesla, Inc.
Campaign: 11510214 Other
Mar 5, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

My car restarted itself and wiped out the entirety of my saved settings. I’m very upset because I had to set up everything all over again. Additionally, the full self driving brakes randomly while driving and causing my body to slam and pushed back from the seat belt. The autopilot feature also failed to recognize yellow lights where it will cross it, which had to be disengaged by the driver in order to avoid accident. The fsd also failed to recognize merging lane when merging onto the freeway.

Corrective Action:

My car restarted itself and wiped out the entirety of my saved settings. I’m very upset because I had to set up everything all over again. Additionally, the full self driving brakes randomly while driving and causing my body to slam and pushed back from the seat belt. The autopilot feature also failed to recognize yellow lights where it will cross it, which had to be disengaged by the driver in order to avoid accident. The fsd also failed to recognize merging lane when merging onto the freeway.

Additional Notes:

My car restarted itself and wiped out the entirety of my saved settings. I’m very upset because I had to set up everything all over again. Additionally, the full self driving brakes randomly while driving and causing my body to slam and pushed back from the seat belt. The autopilot feature also failed to recognize yellow lights where it will cross it, which had to be disengaged by the driver in order to avoid accident. The fsd also failed to recognize merging lane when merging onto the freeway.

Manufacturer: TESLA
Mfg Campaign: 11510214
Notice Date: Mar 5, 2023
Recall Date: Mar 5, 2023
Tesla, Inc.
Campaign: 11510214 Other
Mar 5, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

My car restarted itself and wiped out the entirety of my saved settings. I’m very upset because I had to set up everything all over again. Additionally, the full self driving brakes randomly while driving and causing my body to slam and pushed back from the seat belt. The autopilot feature also failed to recognize yellow lights where it will cross it, which had to be disengaged by the driver in order to avoid accident. The fsd also failed to recognize merging lane when merging onto the freeway.

Corrective Action:

My car restarted itself and wiped out the entirety of my saved settings. I’m very upset because I had to set up everything all over again. Additionally, the full self driving brakes randomly while driving and causing my body to slam and pushed back from the seat belt. The autopilot feature also failed to recognize yellow lights where it will cross it, which had to be disengaged by the driver in order to avoid accident. The fsd also failed to recognize merging lane when merging onto the freeway.

Additional Notes:

My car restarted itself and wiped out the entirety of my saved settings. I’m very upset because I had to set up everything all over again. Additionally, the full self driving brakes randomly while driving and causing my body to slam and pushed back from the seat belt. The autopilot feature also failed to recognize yellow lights where it will cross it, which had to be disengaged by the driver in order to avoid accident. The fsd also failed to recognize merging lane when merging onto the freeway.

Manufacturer: TESLA
Mfg Campaign: 11510214
Notice Date: Mar 5, 2023
Recall Date: Mar 5, 2023
Tesla, Inc.
Campaign: 11509685 Other
Mar 1, 2023
Defect Description:

BACK OVER PREVENTION

Potential Consequences:

The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Number 21V00D000 (Back Over Prevention) and 22V702000 (Visibility) however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the backup camera was inoperable nearly caused the vehicle to strike a pedestrian. The failure mileage was 48,000. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Number 21V00D000 (Back Over Prevention) and 22V702000 (Visibility) however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the backup camera was inoperable nearly caused the vehicle to strike a pedestrian. The failure mileage was 48,000. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Number 21V00D000 (Back Over Prevention) and 22V702000 (Visibility) however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the backup camera was inoperable nearly caused the vehicle to strike a pedestrian. The failure mileage was 48,000. Parts distribution disconnect.

Manufacturer: TESLA
Mfg Campaign: 11509685
Notice Date: Mar 1, 2023
Recall Date: Mar 1, 2023
Tesla, Inc.
Campaign: 11509685 Other
Mar 1, 2023
Defect Description:

VISIBILITY

Potential Consequences:

The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Number 21V00D000 (Back Over Prevention) and 22V702000 (Visibility) however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the backup camera was inoperable nearly caused the vehicle to strike a pedestrian. The failure mileage was 48,000. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Number 21V00D000 (Back Over Prevention) and 22V702000 (Visibility) however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the backup camera was inoperable nearly caused the vehicle to strike a pedestrian. The failure mileage was 48,000. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Number 21V00D000 (Back Over Prevention) and 22V702000 (Visibility) however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the backup camera was inoperable nearly caused the vehicle to strike a pedestrian. The failure mileage was 48,000. Parts distribution disconnect.

Manufacturer: TESLA
Mfg Campaign: 11509685
Notice Date: Mar 1, 2023
Recall Date: Mar 1, 2023
Tesla, Inc.
Campaign: 11509538 Other
Feb 28, 2023
Defect Description:

SUSPENSION

Potential Consequences:

I was driving using beta full self driving feature, and the vehicle was involved in a collision

Corrective Action:

I was driving using beta full self driving feature, and the vehicle was involved in a collision

Additional Notes:

I was driving using beta full self driving feature, and the vehicle was involved in a collision

Manufacturer: TESLA
Mfg Campaign: 11509538
Notice Date: Feb 28, 2023
Recall Date: Feb 28, 2023
Tesla, Inc.
Campaign: 11509538 Other
Feb 28, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

I was driving using beta full self driving feature, and the vehicle was involved in a collision

Corrective Action:

I was driving using beta full self driving feature, and the vehicle was involved in a collision

Additional Notes:

I was driving using beta full self driving feature, and the vehicle was involved in a collision

Manufacturer: TESLA
Mfg Campaign: 11509538
Notice Date: Feb 28, 2023
Recall Date: Feb 28, 2023
Tesla, Inc.
Campaign: 11509538 Other
Feb 28, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I was driving using beta full self driving feature, and the vehicle was involved in a collision

Corrective Action:

I was driving using beta full self driving feature, and the vehicle was involved in a collision

Additional Notes:

I was driving using beta full self driving feature, and the vehicle was involved in a collision

Manufacturer: TESLA
Mfg Campaign: 11509538
Notice Date: Feb 28, 2023
Recall Date: Feb 28, 2023
Tesla, Inc.
Campaign: 11508671 Other
Feb 23, 2023
Defect Description:

SUSPENSION

Potential Consequences:

The front control arm fails just 58k mile mark this known issue on car. Multiple time brought to there attention no action was taken

Corrective Action:

The front control arm fails just 58k mile mark this known issue on car. Multiple time brought to there attention no action was taken

Additional Notes:

The front control arm fails just 58k mile mark this known issue on car. Multiple time brought to there attention no action was taken

Manufacturer: TESLA
Mfg Campaign: 11508671
Notice Date: Feb 23, 2023
Recall Date: Feb 23, 2023
Tesla, Inc.
Campaign: 11508041 Other
Feb 19, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

the PTC heater fails on a lot of the older cars leaving them stranded. The % of cars effected is alarming. This should be recalled to prevent people from being stranded in the cold.

Corrective Action:

the PTC heater fails on a lot of the older cars leaving them stranded. The % of cars effected is alarming. This should be recalled to prevent people from being stranded in the cold.

Additional Notes:

the PTC heater fails on a lot of the older cars leaving them stranded. The % of cars effected is alarming. This should be recalled to prevent people from being stranded in the cold.

Manufacturer: TESLA
Mfg Campaign: 11508041
Notice Date: Feb 19, 2023
Recall Date: Feb 19, 2023
Tesla, Inc.
Campaign: 11508064 Other
Feb 19, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

On Feb. 18, 2023 when the Tesla model 3 was being driven on I-66E in a regular lane (55mph speed limit) parallel to an I-66 express lane (posted limit of 70 mph) going in the same direction, the car display showed the higher posted speed limit of the express lane. As a result, in assisted cruise control mode, the car would speed up more than 15 mph faster than the permitted speed for the non-express lane. Using assisted cruise control in such a circumstance is a serious hazard, but it has been observed many times on different highways since the vehicle was purchased in 2019. The problem puts the occupants of the car and other vehicles on the road at risk. The problem was initially experienced on I-395 and reported to Tesla in 2019 soon after purchase, but no action or follow-up was made. Recently, the problem has been consistently detected multiple times in similar circumstances.

Corrective Action:

On Feb. 18, 2023 when the Tesla model 3 was being driven on I-66E in a regular lane (55mph speed limit) parallel to an I-66 express lane (posted limit of 70 mph) going in the same direction, the car display showed the higher posted speed limit of the express lane. As a result, in assisted cruise control mode, the car would speed up more than 15 mph faster than the permitted speed for the non-express lane. Using assisted cruise control in such a circumstance is a serious hazard, but it has been observed many times on different highways since the vehicle was purchased in 2019. The problem puts the occupants of the car and other vehicles on the road at risk. The problem was initially experienced on I-395 and reported to Tesla in 2019 soon after purchase, but no action or follow-up was made. Recently, the problem has been consistently detected multiple times in similar circumstances.

Additional Notes:

On Feb. 18, 2023 when the Tesla model 3 was being driven on I-66E in a regular lane (55mph speed limit) parallel to an I-66 express lane (posted limit of 70 mph) going in the same direction, the car display showed the higher posted speed limit of the express lane. As a result, in assisted cruise control mode, the car would speed up more than 15 mph faster than the permitted speed for the non-express lane. Using assisted cruise control in such a circumstance is a serious hazard, but it has been observed many times on different highways since the vehicle was purchased in 2019. The problem puts the occupants of the car and other vehicles on the road at risk. The problem was initially experienced on I-395 and reported to Tesla in 2019 soon after purchase, but no action or follow-up was made. Recently, the problem has been consistently detected multiple times in similar circumstances.

Manufacturer: TESLA
Mfg Campaign: 11508064
Notice Date: Feb 19, 2023
Recall Date: Feb 19, 2023
Tesla, Inc.
Campaign: 11508064 Other
Feb 19, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

On Feb. 18, 2023 when the Tesla model 3 was being driven on I-66E in a regular lane (55mph speed limit) parallel to an I-66 express lane (posted limit of 70 mph) going in the same direction, the car display showed the higher posted speed limit of the express lane. As a result, in assisted cruise control mode, the car would speed up more than 15 mph faster than the permitted speed for the non-express lane. Using assisted cruise control in such a circumstance is a serious hazard, but it has been observed many times on different highways since the vehicle was purchased in 2019. The problem puts the occupants of the car and other vehicles on the road at risk. The problem was initially experienced on I-395 and reported to Tesla in 2019 soon after purchase, but no action or follow-up was made. Recently, the problem has been consistently detected multiple times in similar circumstances.

Corrective Action:

On Feb. 18, 2023 when the Tesla model 3 was being driven on I-66E in a regular lane (55mph speed limit) parallel to an I-66 express lane (posted limit of 70 mph) going in the same direction, the car display showed the higher posted speed limit of the express lane. As a result, in assisted cruise control mode, the car would speed up more than 15 mph faster than the permitted speed for the non-express lane. Using assisted cruise control in such a circumstance is a serious hazard, but it has been observed many times on different highways since the vehicle was purchased in 2019. The problem puts the occupants of the car and other vehicles on the road at risk. The problem was initially experienced on I-395 and reported to Tesla in 2019 soon after purchase, but no action or follow-up was made. Recently, the problem has been consistently detected multiple times in similar circumstances.

Additional Notes:

On Feb. 18, 2023 when the Tesla model 3 was being driven on I-66E in a regular lane (55mph speed limit) parallel to an I-66 express lane (posted limit of 70 mph) going in the same direction, the car display showed the higher posted speed limit of the express lane. As a result, in assisted cruise control mode, the car would speed up more than 15 mph faster than the permitted speed for the non-express lane. Using assisted cruise control in such a circumstance is a serious hazard, but it has been observed many times on different highways since the vehicle was purchased in 2019. The problem puts the occupants of the car and other vehicles on the road at risk. The problem was initially experienced on I-395 and reported to Tesla in 2019 soon after purchase, but no action or follow-up was made. Recently, the problem has been consistently detected multiple times in similar circumstances.

Manufacturer: TESLA
Mfg Campaign: 11508064
Notice Date: Feb 19, 2023
Recall Date: Feb 19, 2023
Tesla, Inc.
Campaign: 11507925 Other
Feb 18, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I am writing to report a serious issue that occurred while my wife and two of my children were driving my Tesla Model 3 with VIN number [XXX] on Highway 99 North on February 14, 2023, at approximately 6pm. While driving on the highway, the Model 3 suddenly shut down and died. The vehicle completely lost power and they were unable to restart it. Despite trying all the resets given by Tesla roadside assistance, the car would not move. Even the Tesla team wasn't able to move the car and it was California Highway Patrol who moved it to a safer location. My wife and children were extremely frightened by this incident, which was an incredibly dangerous situation as they were driving on a busy highway, and they were lucky that no accidents occurred as a result. I wanted to update you that the Tesla team in Stockton, CA is now handling this issue and they have informed me that the battery fuse blew. However, this incident has left me with grave concerns regarding the safety of my Tesla Model 3 for myself and my children. I believe that the car has become extremely unsafe to drive, and I am very worried that a similar situation could happen again. I must also note that this incident has created a panic within me, that even if and when the issue is resolved, every time I drive my Model 3, I will have a flashback of the incident and the fear that it might happen again. I believe this is a very serious issue that needs to be addressed. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Corrective Action:

I am writing to report a serious issue that occurred while my wife and two of my children were driving my Tesla Model 3 with VIN number [XXX] on Highway 99 North on February 14, 2023, at approximately 6pm. While driving on the highway, the Model 3 suddenly shut down and died. The vehicle completely lost power and they were unable to restart it. Despite trying all the resets given by Tesla roadside assistance, the car would not move. Even the Tesla team wasn't able to move the car and it was California Highway Patrol who moved it to a safer location. My wife and children were extremely frightened by this incident, which was an incredibly dangerous situation as they were driving on a busy highway, and they were lucky that no accidents occurred as a result. I wanted to update you that the Tesla team in Stockton, CA is now handling this issue and they have informed me that the battery fuse blew. However, this incident has left me with grave concerns regarding the safety of my Tesla Model 3 for myself and my children. I believe that the car has become extremely unsafe to drive, and I am very worried that a similar situation could happen again. I must also note that this incident has created a panic within me, that even if and when the issue is resolved, every time I drive my Model 3, I will have a flashback of the incident and the fear that it might happen again. I believe this is a very serious issue that needs to be addressed. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Additional Notes:

I am writing to report a serious issue that occurred while my wife and two of my children were driving my Tesla Model 3 with VIN number [XXX] on Highway 99 North on February 14, 2023, at approximately 6pm. While driving on the highway, the Model 3 suddenly shut down and died. The vehicle completely lost power and they were unable to restart it. Despite trying all the resets given by Tesla roadside assistance, the car would not move. Even the Tesla team wasn't able to move the car and it was California Highway Patrol who moved it to a safer location. My wife and children were extremely frightened by this incident, which was an incredibly dangerous situation as they were driving on a busy highway, and they were lucky that no accidents occurred as a result. I wanted to update you that the Tesla team in Stockton, CA is now handling this issue and they have informed me that the battery fuse blew. However, this incident has left me with grave concerns regarding the safety of my Tesla Model 3 for myself and my children. I believe that the car has become extremely unsafe to drive, and I am very worried that a similar situation could happen again. I must also note that this incident has created a panic within me, that even if and when the issue is resolved, every time I drive my Model 3, I will have a flashback of the incident and the fear that it might happen again. I believe this is a very serious issue that needs to be addressed. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Manufacturer: TESLA
Mfg Campaign: 11507925
Notice Date: Feb 18, 2023
Recall Date: Feb 18, 2023
Tesla, Inc.
Campaign: 11507925 Other
Feb 18, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I am writing to report a serious issue that occurred while my wife and two of my children were driving my Tesla Model 3 with VIN number [XXX] on Highway 99 North on February 14, 2023, at approximately 6pm. While driving on the highway, the Model 3 suddenly shut down and died. The vehicle completely lost power and they were unable to restart it. Despite trying all the resets given by Tesla roadside assistance, the car would not move. Even the Tesla team wasn't able to move the car and it was California Highway Patrol who moved it to a safer location. My wife and children were extremely frightened by this incident, which was an incredibly dangerous situation as they were driving on a busy highway, and they were lucky that no accidents occurred as a result. I wanted to update you that the Tesla team in Stockton, CA is now handling this issue and they have informed me that the battery fuse blew. However, this incident has left me with grave concerns regarding the safety of my Tesla Model 3 for myself and my children. I believe that the car has become extremely unsafe to drive, and I am very worried that a similar situation could happen again. I must also note that this incident has created a panic within me, that even if and when the issue is resolved, every time I drive my Model 3, I will have a flashback of the incident and the fear that it might happen again. I believe this is a very serious issue that needs to be addressed. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Corrective Action:

I am writing to report a serious issue that occurred while my wife and two of my children were driving my Tesla Model 3 with VIN number [XXX] on Highway 99 North on February 14, 2023, at approximately 6pm. While driving on the highway, the Model 3 suddenly shut down and died. The vehicle completely lost power and they were unable to restart it. Despite trying all the resets given by Tesla roadside assistance, the car would not move. Even the Tesla team wasn't able to move the car and it was California Highway Patrol who moved it to a safer location. My wife and children were extremely frightened by this incident, which was an incredibly dangerous situation as they were driving on a busy highway, and they were lucky that no accidents occurred as a result. I wanted to update you that the Tesla team in Stockton, CA is now handling this issue and they have informed me that the battery fuse blew. However, this incident has left me with grave concerns regarding the safety of my Tesla Model 3 for myself and my children. I believe that the car has become extremely unsafe to drive, and I am very worried that a similar situation could happen again. I must also note that this incident has created a panic within me, that even if and when the issue is resolved, every time I drive my Model 3, I will have a flashback of the incident and the fear that it might happen again. I believe this is a very serious issue that needs to be addressed. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Additional Notes:

I am writing to report a serious issue that occurred while my wife and two of my children were driving my Tesla Model 3 with VIN number [XXX] on Highway 99 North on February 14, 2023, at approximately 6pm. While driving on the highway, the Model 3 suddenly shut down and died. The vehicle completely lost power and they were unable to restart it. Despite trying all the resets given by Tesla roadside assistance, the car would not move. Even the Tesla team wasn't able to move the car and it was California Highway Patrol who moved it to a safer location. My wife and children were extremely frightened by this incident, which was an incredibly dangerous situation as they were driving on a busy highway, and they were lucky that no accidents occurred as a result. I wanted to update you that the Tesla team in Stockton, CA is now handling this issue and they have informed me that the battery fuse blew. However, this incident has left me with grave concerns regarding the safety of my Tesla Model 3 for myself and my children. I believe that the car has become extremely unsafe to drive, and I am very worried that a similar situation could happen again. I must also note that this incident has created a panic within me, that even if and when the issue is resolved, every time I drive my Model 3, I will have a flashback of the incident and the fear that it might happen again. I believe this is a very serious issue that needs to be addressed. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Manufacturer: TESLA
Mfg Campaign: 11507925
Notice Date: Feb 18, 2023
Recall Date: Feb 18, 2023
Tesla, Inc.
Campaign: 11507723 Other
Feb 16, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

A couple things that concern me. One- My vehicle is showing an open recall since I purchased it. I reached out to Tesla and they advised it most like has been addressed by the software updates. I would prefer a more direct answer versus stating it “most likely” has been addressed. Two- My Model 3 was advertised on Tesla’s website with a range of 310. I get an equivalent of 120 miles of range. This is less than half. I have reached out to Tesla within days of purchasing the car and was told they completed an over the air diagnosis and nothing is wrong with my battery. They advised the cold weather can play a major role. Which I totally understand, however I can’t imagine losing over 50% of range. This has also not been completely addressed.

Corrective Action:

A couple things that concern me. One- My vehicle is showing an open recall since I purchased it. I reached out to Tesla and they advised it most like has been addressed by the software updates. I would prefer a more direct answer versus stating it “most likely” has been addressed. Two- My Model 3 was advertised on Tesla’s website with a range of 310. I get an equivalent of 120 miles of range. This is less than half. I have reached out to Tesla within days of purchasing the car and was told they completed an over the air diagnosis and nothing is wrong with my battery. They advised the cold weather can play a major role. Which I totally understand, however I can’t imagine losing over 50% of range. This has also not been completely addressed.

Additional Notes:

A couple things that concern me. One- My vehicle is showing an open recall since I purchased it. I reached out to Tesla and they advised it most like has been addressed by the software updates. I would prefer a more direct answer versus stating it “most likely” has been addressed. Two- My Model 3 was advertised on Tesla’s website with a range of 310. I get an equivalent of 120 miles of range. This is less than half. I have reached out to Tesla within days of purchasing the car and was told they completed an over the air diagnosis and nothing is wrong with my battery. They advised the cold weather can play a major role. Which I totally understand, however I can’t imagine losing over 50% of range. This has also not been completely addressed.

Manufacturer: TESLA
Mfg Campaign: 11507723
Notice Date: Feb 16, 2023
Recall Date: Feb 16, 2023
Tesla, Inc.
Campaign: 11507728 Other
Feb 16, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

I have six recorded incidents over three different trips where I was traveling at highway speeds on I-84. While utilizing cruise control, weather was clear and roads were dry with no vehicles in front of, behind or to the side of me. The vehicle slammed on it's brakes unexpectedly and for no apparent reason. 5 out of the 6 times, it stopped so fast, nearly coming to a complete stop that it caused the vehicle to swerve almost out of control. Luckily there were no vehicles close behind me, otherwise I would have certainly been rear ended and possibly even killed at the speeds we were traveling. I have spoken to Tesla and they admit it is a known problem, but they don't have an immediate fix. The recommend not using cruise control in their vehicles. I think they should buy the vehicles back if you cannot use something as basic as cruise control. This problem is wide spread and extremely dangerous if not deadly under certain conditions. The date below is the 2nd to last time it happened. Last time was on 2/13/23. There were 4 similar incidents prior to 2/12/23

Corrective Action:

I have six recorded incidents over three different trips where I was traveling at highway speeds on I-84. While utilizing cruise control, weather was clear and roads were dry with no vehicles in front of, behind or to the side of me. The vehicle slammed on it's brakes unexpectedly and for no apparent reason. 5 out of the 6 times, it stopped so fast, nearly coming to a complete stop that it caused the vehicle to swerve almost out of control. Luckily there were no vehicles close behind me, otherwise I would have certainly been rear ended and possibly even killed at the speeds we were traveling. I have spoken to Tesla and they admit it is a known problem, but they don't have an immediate fix. The recommend not using cruise control in their vehicles. I think they should buy the vehicles back if you cannot use something as basic as cruise control. This problem is wide spread and extremely dangerous if not deadly under certain conditions. The date below is the 2nd to last time it happened. Last time was on 2/13/23. There were 4 similar incidents prior to 2/12/23

Additional Notes:

I have six recorded incidents over three different trips where I was traveling at highway speeds on I-84. While utilizing cruise control, weather was clear and roads were dry with no vehicles in front of, behind or to the side of me. The vehicle slammed on it's brakes unexpectedly and for no apparent reason. 5 out of the 6 times, it stopped so fast, nearly coming to a complete stop that it caused the vehicle to swerve almost out of control. Luckily there were no vehicles close behind me, otherwise I would have certainly been rear ended and possibly even killed at the speeds we were traveling. I have spoken to Tesla and they admit it is a known problem, but they don't have an immediate fix. The recommend not using cruise control in their vehicles. I think they should buy the vehicles back if you cannot use something as basic as cruise control. This problem is wide spread and extremely dangerous if not deadly under certain conditions. The date below is the 2nd to last time it happened. Last time was on 2/13/23. There were 4 similar incidents prior to 2/12/23

Manufacturer: TESLA
Mfg Campaign: 11507728
Notice Date: Feb 16, 2023
Recall Date: Feb 16, 2023
Tesla, Inc.
Campaign: 11507728 Other
Feb 16, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

I have six recorded incidents over three different trips where I was traveling at highway speeds on I-84. While utilizing cruise control, weather was clear and roads were dry with no vehicles in front of, behind or to the side of me. The vehicle slammed on it's brakes unexpectedly and for no apparent reason. 5 out of the 6 times, it stopped so fast, nearly coming to a complete stop that it caused the vehicle to swerve almost out of control. Luckily there were no vehicles close behind me, otherwise I would have certainly been rear ended and possibly even killed at the speeds we were traveling. I have spoken to Tesla and they admit it is a known problem, but they don't have an immediate fix. The recommend not using cruise control in their vehicles. I think they should buy the vehicles back if you cannot use something as basic as cruise control. This problem is wide spread and extremely dangerous if not deadly under certain conditions. The date below is the 2nd to last time it happened. Last time was on 2/13/23. There were 4 similar incidents prior to 2/12/23

Corrective Action:

I have six recorded incidents over three different trips where I was traveling at highway speeds on I-84. While utilizing cruise control, weather was clear and roads were dry with no vehicles in front of, behind or to the side of me. The vehicle slammed on it's brakes unexpectedly and for no apparent reason. 5 out of the 6 times, it stopped so fast, nearly coming to a complete stop that it caused the vehicle to swerve almost out of control. Luckily there were no vehicles close behind me, otherwise I would have certainly been rear ended and possibly even killed at the speeds we were traveling. I have spoken to Tesla and they admit it is a known problem, but they don't have an immediate fix. The recommend not using cruise control in their vehicles. I think they should buy the vehicles back if you cannot use something as basic as cruise control. This problem is wide spread and extremely dangerous if not deadly under certain conditions. The date below is the 2nd to last time it happened. Last time was on 2/13/23. There were 4 similar incidents prior to 2/12/23

Additional Notes:

I have six recorded incidents over three different trips where I was traveling at highway speeds on I-84. While utilizing cruise control, weather was clear and roads were dry with no vehicles in front of, behind or to the side of me. The vehicle slammed on it's brakes unexpectedly and for no apparent reason. 5 out of the 6 times, it stopped so fast, nearly coming to a complete stop that it caused the vehicle to swerve almost out of control. Luckily there were no vehicles close behind me, otherwise I would have certainly been rear ended and possibly even killed at the speeds we were traveling. I have spoken to Tesla and they admit it is a known problem, but they don't have an immediate fix. The recommend not using cruise control in their vehicles. I think they should buy the vehicles back if you cannot use something as basic as cruise control. This problem is wide spread and extremely dangerous if not deadly under certain conditions. The date below is the 2nd to last time it happened. Last time was on 2/13/23. There were 4 similar incidents prior to 2/12/23

Manufacturer: TESLA
Mfg Campaign: 11507728
Notice Date: Feb 16, 2023
Recall Date: Feb 16, 2023
Tesla, Inc.
Campaign: 11507728 Other
Feb 16, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I have six recorded incidents over three different trips where I was traveling at highway speeds on I-84. While utilizing cruise control, weather was clear and roads were dry with no vehicles in front of, behind or to the side of me. The vehicle slammed on it's brakes unexpectedly and for no apparent reason. 5 out of the 6 times, it stopped so fast, nearly coming to a complete stop that it caused the vehicle to swerve almost out of control. Luckily there were no vehicles close behind me, otherwise I would have certainly been rear ended and possibly even killed at the speeds we were traveling. I have spoken to Tesla and they admit it is a known problem, but they don't have an immediate fix. The recommend not using cruise control in their vehicles. I think they should buy the vehicles back if you cannot use something as basic as cruise control. This problem is wide spread and extremely dangerous if not deadly under certain conditions. The date below is the 2nd to last time it happened. Last time was on 2/13/23. There were 4 similar incidents prior to 2/12/23

Corrective Action:

I have six recorded incidents over three different trips where I was traveling at highway speeds on I-84. While utilizing cruise control, weather was clear and roads were dry with no vehicles in front of, behind or to the side of me. The vehicle slammed on it's brakes unexpectedly and for no apparent reason. 5 out of the 6 times, it stopped so fast, nearly coming to a complete stop that it caused the vehicle to swerve almost out of control. Luckily there were no vehicles close behind me, otherwise I would have certainly been rear ended and possibly even killed at the speeds we were traveling. I have spoken to Tesla and they admit it is a known problem, but they don't have an immediate fix. The recommend not using cruise control in their vehicles. I think they should buy the vehicles back if you cannot use something as basic as cruise control. This problem is wide spread and extremely dangerous if not deadly under certain conditions. The date below is the 2nd to last time it happened. Last time was on 2/13/23. There were 4 similar incidents prior to 2/12/23

Additional Notes:

I have six recorded incidents over three different trips where I was traveling at highway speeds on I-84. While utilizing cruise control, weather was clear and roads were dry with no vehicles in front of, behind or to the side of me. The vehicle slammed on it's brakes unexpectedly and for no apparent reason. 5 out of the 6 times, it stopped so fast, nearly coming to a complete stop that it caused the vehicle to swerve almost out of control. Luckily there were no vehicles close behind me, otherwise I would have certainly been rear ended and possibly even killed at the speeds we were traveling. I have spoken to Tesla and they admit it is a known problem, but they don't have an immediate fix. The recommend not using cruise control in their vehicles. I think they should buy the vehicles back if you cannot use something as basic as cruise control. This problem is wide spread and extremely dangerous if not deadly under certain conditions. The date below is the 2nd to last time it happened. Last time was on 2/13/23. There were 4 similar incidents prior to 2/12/23

Manufacturer: TESLA
Mfg Campaign: 11507728
Notice Date: Feb 16, 2023
Recall Date: Feb 16, 2023
Tesla, Inc.
Campaign: 11506382 Other
Feb 9, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

I've been experiencing "phantom braking" where the car will decrease it's speed, sometimes up to 50% while it's in self-driving mode.

Corrective Action:

I've been experiencing "phantom braking" where the car will decrease it's speed, sometimes up to 50% while it's in self-driving mode.

Additional Notes:

I've been experiencing "phantom braking" where the car will decrease it's speed, sometimes up to 50% while it's in self-driving mode.

Manufacturer: TESLA
Mfg Campaign: 11506382
Notice Date: Feb 9, 2023
Recall Date: Feb 9, 2023
Tesla, Inc.
Campaign: 11506280 Other
Feb 8, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE

Potential Consequences:

The contact owns a 2019 Tesla Model 3. The contact stated that on several occasions while driving the cruise control or auto pilot activated, the vehicle experienced phantom braking with a beeping sound coming from the vehicle with a manual control warning message appearing on the infotainment screen. Neither the Service Center nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 28,000.

Corrective Action:

The contact owns a 2019 Tesla Model 3. The contact stated that on several occasions while driving the cruise control or auto pilot activated, the vehicle experienced phantom braking with a beeping sound coming from the vehicle with a manual control warning message appearing on the infotainment screen. Neither the Service Center nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 28,000.

Additional Notes:

The contact owns a 2019 Tesla Model 3. The contact stated that on several occasions while driving the cruise control or auto pilot activated, the vehicle experienced phantom braking with a beeping sound coming from the vehicle with a manual control warning message appearing on the infotainment screen. Neither the Service Center nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 28,000.

Manufacturer: TESLA
Mfg Campaign: 11506280
Notice Date: Feb 8, 2023
Recall Date: Feb 8, 2023
Tesla, Inc.
Campaign: 11506280 Other
Feb 8, 2023
Defect Description:

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING

Potential Consequences:

The contact owns a 2019 Tesla Model 3. The contact stated that on several occasions while driving the cruise control or auto pilot activated, the vehicle experienced phantom braking with a beeping sound coming from the vehicle with a manual control warning message appearing on the infotainment screen. Neither the Service Center nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 28,000.

Corrective Action:

The contact owns a 2019 Tesla Model 3. The contact stated that on several occasions while driving the cruise control or auto pilot activated, the vehicle experienced phantom braking with a beeping sound coming from the vehicle with a manual control warning message appearing on the infotainment screen. Neither the Service Center nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 28,000.

Additional Notes:

The contact owns a 2019 Tesla Model 3. The contact stated that on several occasions while driving the cruise control or auto pilot activated, the vehicle experienced phantom braking with a beeping sound coming from the vehicle with a manual control warning message appearing on the infotainment screen. Neither the Service Center nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 28,000.

Manufacturer: TESLA
Mfg Campaign: 11506280
Notice Date: Feb 8, 2023
Recall Date: Feb 8, 2023

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