Complaints & Recalls
Official Safety Recalls - Important!
38 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-31-001
Recall Date: Mar 31, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-17-008
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla Motors, Inc. (Tesla) is recalling certain 2019 Tesla Model 3 vehicles. The driver-side sun visor may not have the required air bag warning information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-19-15-003
Recall Date: Oct 10, 2019
Consumer Complaints
937 ComplaintsTesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After leaving my neighborhood, my car stopped working while I was turning. Everything went black, and I was unable to turn my hazards on and had to exit the vehicle using the emergency lever to open the door. The car was towed to Tesla. It had to be forced onto the tow truck, as you can only shift the gear to neutral if the car is on. We asked Tesla what the problem was in the service chat, and they said "Yes the rear drive inverter went out on it that goes to the rear drive unit." I have never heard of such a malfunction with Tesla. There was no warning to pull over. If this was on a highway or busy street, the car would have just died, which could have caused a major or fatal accident. This matter should be investigated promptly, as it is a major safety issue. There could have been a fatality if this had happened on a busy highway with speeding cars. When I say it stopped working without warning, I truly mean it. I was unable to turn on my emergency lights. The Tesla was totally unresponsive. I am truly scared to drive the car again, even if it gets repaired. The car only has around 20k+ miles. This should never have happened, and Tesla failed to give me a warning before the major malfunction occurred. Truthfully, I do not know if I will ever drive my Tesla again. I no longer trust the vehicle.
Corrective Action:
After leaving my neighborhood, my car stopped working while I was turning. Everything went black, and I was unable to turn my hazards on and had to exit the vehicle using the emergency lever to open the door. The car was towed to Tesla. It had to be forced onto the tow truck, as you can only shift the gear to neutral if the car is on. We asked Tesla what the problem was in the service chat, and they said "Yes the rear drive inverter went out on it that goes to the rear drive unit." I have never heard of such a malfunction with Tesla. There was no warning to pull over. If this was on a highway or busy street, the car would have just died, which could have caused a major or fatal accident. This matter should be investigated promptly, as it is a major safety issue. There could have been a fatality if this had happened on a busy highway with speeding cars. When I say it stopped working without warning, I truly mean it. I was unable to turn on my emergency lights. The Tesla was totally unresponsive. I am truly scared to drive the car again, even if it gets repaired. The car only has around 20k+ miles. This should never have happened, and Tesla failed to give me a warning before the major malfunction occurred. Truthfully, I do not know if I will ever drive my Tesla again. I no longer trust the vehicle.
Additional Notes:
After leaving my neighborhood, my car stopped working while I was turning. Everything went black, and I was unable to turn my hazards on and had to exit the vehicle using the emergency lever to open the door. The car was towed to Tesla. It had to be forced onto the tow truck, as you can only shift the gear to neutral if the car is on. We asked Tesla what the problem was in the service chat, and they said "Yes the rear drive inverter went out on it that goes to the rear drive unit." I have never heard of such a malfunction with Tesla. There was no warning to pull over. If this was on a highway or busy street, the car would have just died, which could have caused a major or fatal accident. This matter should be investigated promptly, as it is a major safety issue. There could have been a fatality if this had happened on a busy highway with speeding cars. When I say it stopped working without warning, I truly mean it. I was unable to turn on my emergency lights. The Tesla was totally unresponsive. I am truly scared to drive the car again, even if it gets repaired. The car only has around 20k+ miles. This should never have happened, and Tesla failed to give me a warning before the major malfunction occurred. Truthfully, I do not know if I will ever drive my Tesla again. I no longer trust the vehicle.
Mfg Campaign: 11547513
Recall Date: Sep 30, 2023
Tesla, Inc.
Defect Description:
Carry Handle, Shell, Base
Potential Consequences:
Car seat is able to tip onto it's side during turns in the direction of the seat belt latch by sliding down the seat belt. My child's legs are caught between the seat belt and the back of the seat causing her injury. This occurs when installing as per manufacturer instructions without base using seat belt only. It only occurs in our vehicle where the handle does not touch either front seat and the seat material is low friction, both of which I believe contribute to the seat being able to tip. I have tried to contact Britax regarding this issue however their website contact form is non-functional. We have 2 of this model car seat and they both exhibit the same behavior.
Corrective Action:
Car seat is able to tip onto it's side during turns in the direction of the seat belt latch by sliding down the seat belt. My child's legs are caught between the seat belt and the back of the seat causing her injury. This occurs when installing as per manufacturer instructions without base using seat belt only. It only occurs in our vehicle where the handle does not touch either front seat and the seat material is low friction, both of which I believe contribute to the seat being able to tip. I have tried to contact Britax regarding this issue however their website contact form is non-functional. We have 2 of this model car seat and they both exhibit the same behavior.
Additional Notes:
Car seat is able to tip onto it's side during turns in the direction of the seat belt latch by sliding down the seat belt. My child's legs are caught between the seat belt and the back of the seat causing her injury. This occurs when installing as per manufacturer instructions without base using seat belt only. It only occurs in our vehicle where the handle does not touch either front seat and the seat material is low friction, both of which I believe contribute to the seat being able to tip. I have tried to contact Britax regarding this issue however their website contact form is non-functional. We have 2 of this model car seat and they both exhibit the same behavior.
Mfg Campaign: 11547286
Recall Date: Sep 29, 2023
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
This is a rampant problem with tesla models. You get a seat restraint safety feature has failed. These are being repaired with a make shift repair and the owners are being charged for it.
Corrective Action:
This is a rampant problem with tesla models. You get a seat restraint safety feature has failed. These are being repaired with a make shift repair and the owners are being charged for it.
Additional Notes:
This is a rampant problem with tesla models. You get a seat restraint safety feature has failed. These are being repaired with a make shift repair and the owners are being charged for it.
Mfg Campaign: 11545292
Recall Date: Sep 18, 2023
Tesla, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
This is a rampant problem with tesla models. You get a seat restraint safety feature has failed. These are being repaired with a make shift repair and the owners are being charged for it.
Corrective Action:
This is a rampant problem with tesla models. You get a seat restraint safety feature has failed. These are being repaired with a make shift repair and the owners are being charged for it.
Additional Notes:
This is a rampant problem with tesla models. You get a seat restraint safety feature has failed. These are being repaired with a make shift repair and the owners are being charged for it.
Mfg Campaign: 11545292
Recall Date: Sep 18, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The car is plagued by "phantom braking." It occurs when I am on the freeway - the car suddenly brakes and/or decelerates. (Sometimes it is a sudden braking and sometimes the cruise control just turns off.) This is very unsafe - I am fortunate that it has occurred when there is no car close behind me. I feel it happen and put my foot on the accelerator as soon as I can. It's happened as many as 3-4 times during a long (@500 miles) drive, and other times only once. It occurs in various kinds of weather and I have never been able to figure out why it happens. It has happened when there are no cars in front of or next to my car. I believe this problem has been reported many times before. I do not know what system or part is responsible for this. I have had the car since 2019 and this has been happening as long as I can remember. I have never received any kind of a warning or signal that the car would brake. NOTE: B/c the problem is ongoing, I did not put in an approximate date below.
Corrective Action:
The car is plagued by "phantom braking." It occurs when I am on the freeway - the car suddenly brakes and/or decelerates. (Sometimes it is a sudden braking and sometimes the cruise control just turns off.) This is very unsafe - I am fortunate that it has occurred when there is no car close behind me. I feel it happen and put my foot on the accelerator as soon as I can. It's happened as many as 3-4 times during a long (@500 miles) drive, and other times only once. It occurs in various kinds of weather and I have never been able to figure out why it happens. It has happened when there are no cars in front of or next to my car. I believe this problem has been reported many times before. I do not know what system or part is responsible for this. I have had the car since 2019 and this has been happening as long as I can remember. I have never received any kind of a warning or signal that the car would brake. NOTE: B/c the problem is ongoing, I did not put in an approximate date below.
Additional Notes:
The car is plagued by "phantom braking." It occurs when I am on the freeway - the car suddenly brakes and/or decelerates. (Sometimes it is a sudden braking and sometimes the cruise control just turns off.) This is very unsafe - I am fortunate that it has occurred when there is no car close behind me. I feel it happen and put my foot on the accelerator as soon as I can. It's happened as many as 3-4 times during a long (@500 miles) drive, and other times only once. It occurs in various kinds of weather and I have never been able to figure out why it happens. It has happened when there are no cars in front of or next to my car. I believe this problem has been reported many times before. I do not know what system or part is responsible for this. I have had the car since 2019 and this has been happening as long as I can remember. I have never received any kind of a warning or signal that the car would brake. NOTE: B/c the problem is ongoing, I did not put in an approximate date below.
Mfg Campaign: 11544976
Recall Date: Sep 16, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The car is plagued by "phantom braking." It occurs when I am on the freeway - the car suddenly brakes and/or decelerates. (Sometimes it is a sudden braking and sometimes the cruise control just turns off.) This is very unsafe - I am fortunate that it has occurred when there is no car close behind me. I feel it happen and put my foot on the accelerator as soon as I can. It's happened as many as 3-4 times during a long (@500 miles) drive, and other times only once. It occurs in various kinds of weather and I have never been able to figure out why it happens. It has happened when there are no cars in front of or next to my car. I believe this problem has been reported many times before. I do not know what system or part is responsible for this. I have had the car since 2019 and this has been happening as long as I can remember. I have never received any kind of a warning or signal that the car would brake. NOTE: B/c the problem is ongoing, I did not put in an approximate date below.
Corrective Action:
The car is plagued by "phantom braking." It occurs when I am on the freeway - the car suddenly brakes and/or decelerates. (Sometimes it is a sudden braking and sometimes the cruise control just turns off.) This is very unsafe - I am fortunate that it has occurred when there is no car close behind me. I feel it happen and put my foot on the accelerator as soon as I can. It's happened as many as 3-4 times during a long (@500 miles) drive, and other times only once. It occurs in various kinds of weather and I have never been able to figure out why it happens. It has happened when there are no cars in front of or next to my car. I believe this problem has been reported many times before. I do not know what system or part is responsible for this. I have had the car since 2019 and this has been happening as long as I can remember. I have never received any kind of a warning or signal that the car would brake. NOTE: B/c the problem is ongoing, I did not put in an approximate date below.
Additional Notes:
The car is plagued by "phantom braking." It occurs when I am on the freeway - the car suddenly brakes and/or decelerates. (Sometimes it is a sudden braking and sometimes the cruise control just turns off.) This is very unsafe - I am fortunate that it has occurred when there is no car close behind me. I feel it happen and put my foot on the accelerator as soon as I can. It's happened as many as 3-4 times during a long (@500 miles) drive, and other times only once. It occurs in various kinds of weather and I have never been able to figure out why it happens. It has happened when there are no cars in front of or next to my car. I believe this problem has been reported many times before. I do not know what system or part is responsible for this. I have had the car since 2019 and this has been happening as long as I can remember. I have never received any kind of a warning or signal that the car would brake. NOTE: B/c the problem is ongoing, I did not put in an approximate date below.
Mfg Campaign: 11544976
Recall Date: Sep 16, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I experience frequent "phantom" braking while driving north or south on highway I-75. Many times this happens near state route 70 traveling north, but I have had this phenomenon happening driving south or headed north on 275. Cruise control is on, autopilot may or may not be on (I have had it happen in both modes). It's a frightening and very dangerous problem. Speeds decelerate from 75 or so to about 35 or 40. It's sudden and scary and potentially life threatening. I have immediately hit the gas in the multiple times this has happened.
Corrective Action:
I experience frequent "phantom" braking while driving north or south on highway I-75. Many times this happens near state route 70 traveling north, but I have had this phenomenon happening driving south or headed north on 275. Cruise control is on, autopilot may or may not be on (I have had it happen in both modes). It's a frightening and very dangerous problem. Speeds decelerate from 75 or so to about 35 or 40. It's sudden and scary and potentially life threatening. I have immediately hit the gas in the multiple times this has happened.
Additional Notes:
I experience frequent "phantom" braking while driving north or south on highway I-75. Many times this happens near state route 70 traveling north, but I have had this phenomenon happening driving south or headed north on 275. Cruise control is on, autopilot may or may not be on (I have had it happen in both modes). It's a frightening and very dangerous problem. Speeds decelerate from 75 or so to about 35 or 40. It's sudden and scary and potentially life threatening. I have immediately hit the gas in the multiple times this has happened.
Mfg Campaign: 11542469
Recall Date: Sep 4, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I experience frequent "phantom" braking while driving north or south on highway I-75. Many times this happens near state route 70 traveling north, but I have had this phenomenon happening driving south or headed north on 275. Cruise control is on, autopilot may or may not be on (I have had it happen in both modes). It's a frightening and very dangerous problem. Speeds decelerate from 75 or so to about 35 or 40. It's sudden and scary and potentially life threatening. I have immediately hit the gas in the multiple times this has happened.
Corrective Action:
I experience frequent "phantom" braking while driving north or south on highway I-75. Many times this happens near state route 70 traveling north, but I have had this phenomenon happening driving south or headed north on 275. Cruise control is on, autopilot may or may not be on (I have had it happen in both modes). It's a frightening and very dangerous problem. Speeds decelerate from 75 or so to about 35 or 40. It's sudden and scary and potentially life threatening. I have immediately hit the gas in the multiple times this has happened.
Additional Notes:
I experience frequent "phantom" braking while driving north or south on highway I-75. Many times this happens near state route 70 traveling north, but I have had this phenomenon happening driving south or headed north on 275. Cruise control is on, autopilot may or may not be on (I have had it happen in both modes). It's a frightening and very dangerous problem. Speeds decelerate from 75 or so to about 35 or 40. It's sudden and scary and potentially life threatening. I have immediately hit the gas in the multiple times this has happened.
Mfg Campaign: 11542469
Recall Date: Sep 4, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I experience frequent "phantom" braking while driving north or south on highway I-75. Many times this happens near state route 70 traveling north, but I have had this phenomenon happening driving south or headed north on 275. Cruise control is on, autopilot may or may not be on (I have had it happen in both modes). It's a frightening and very dangerous problem. Speeds decelerate from 75 or so to about 35 or 40. It's sudden and scary and potentially life threatening. I have immediately hit the gas in the multiple times this has happened.
Corrective Action:
I experience frequent "phantom" braking while driving north or south on highway I-75. Many times this happens near state route 70 traveling north, but I have had this phenomenon happening driving south or headed north on 275. Cruise control is on, autopilot may or may not be on (I have had it happen in both modes). It's a frightening and very dangerous problem. Speeds decelerate from 75 or so to about 35 or 40. It's sudden and scary and potentially life threatening. I have immediately hit the gas in the multiple times this has happened.
Additional Notes:
I experience frequent "phantom" braking while driving north or south on highway I-75. Many times this happens near state route 70 traveling north, but I have had this phenomenon happening driving south or headed north on 275. Cruise control is on, autopilot may or may not be on (I have had it happen in both modes). It's a frightening and very dangerous problem. Speeds decelerate from 75 or so to about 35 or 40. It's sudden and scary and potentially life threatening. I have immediately hit the gas in the multiple times this has happened.
Mfg Campaign: 11542469
Recall Date: Sep 4, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The NHTSA is forcing Tesla and other self-driving cars to come to a complete 0 mph stop at stop signs and according to Elon, only 0.5% of all drivers in their fleet actually do this and that seems inline with the general public also doesn't come to a 100% stop at every stop sign and as a result I got rear-ended because in a completely wide-open intersection the driver behind me thought I was going to do a rolling stop but didn't. The point of the NHTSA is to keep drivers safe and driving like a safe driver and not a robot that follows 100% of all road rules makes an unpredictable driver therefore an unsafe driver. The NHTSA has allowed car manufacturers like Volvo set max cruise control to 125 mph!!!! That breaks the speed limit on 99.999% of all roads in America but you've allowed it for years because everyone goes above the speed limit and that's ok with the NHTSA. Letting self driving cars slow to 1 or 2 mph before proceeding in an intersection where no other cars or people are present aligns with what over 99% of all drivers do so that would make them a predictable driver and therefore a safe driver. Not saying allow them to blow through intersections at 3+ mph but not come to a 100% stop, seriously no one does that!!
Corrective Action:
The NHTSA is forcing Tesla and other self-driving cars to come to a complete 0 mph stop at stop signs and according to Elon, only 0.5% of all drivers in their fleet actually do this and that seems inline with the general public also doesn't come to a 100% stop at every stop sign and as a result I got rear-ended because in a completely wide-open intersection the driver behind me thought I was going to do a rolling stop but didn't. The point of the NHTSA is to keep drivers safe and driving like a safe driver and not a robot that follows 100% of all road rules makes an unpredictable driver therefore an unsafe driver. The NHTSA has allowed car manufacturers like Volvo set max cruise control to 125 mph!!!! That breaks the speed limit on 99.999% of all roads in America but you've allowed it for years because everyone goes above the speed limit and that's ok with the NHTSA. Letting self driving cars slow to 1 or 2 mph before proceeding in an intersection where no other cars or people are present aligns with what over 99% of all drivers do so that would make them a predictable driver and therefore a safe driver. Not saying allow them to blow through intersections at 3+ mph but not come to a 100% stop, seriously no one does that!!
Additional Notes:
The NHTSA is forcing Tesla and other self-driving cars to come to a complete 0 mph stop at stop signs and according to Elon, only 0.5% of all drivers in their fleet actually do this and that seems inline with the general public also doesn't come to a 100% stop at every stop sign and as a result I got rear-ended because in a completely wide-open intersection the driver behind me thought I was going to do a rolling stop but didn't. The point of the NHTSA is to keep drivers safe and driving like a safe driver and not a robot that follows 100% of all road rules makes an unpredictable driver therefore an unsafe driver. The NHTSA has allowed car manufacturers like Volvo set max cruise control to 125 mph!!!! That breaks the speed limit on 99.999% of all roads in America but you've allowed it for years because everyone goes above the speed limit and that's ok with the NHTSA. Letting self driving cars slow to 1 or 2 mph before proceeding in an intersection where no other cars or people are present aligns with what over 99% of all drivers do so that would make them a predictable driver and therefore a safe driver. Not saying allow them to blow through intersections at 3+ mph but not come to a 100% stop, seriously no one does that!!
Mfg Campaign: 11541458
Recall Date: Aug 29, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have had multiple compressor issues since the car was made in 2019 and already replaced once. Now it is failing again and as the compressor is used to cool the powertrain it can degrade performance and who knows when my car could fail while on the road due to lack of cooling capacity.
Corrective Action:
I have had multiple compressor issues since the car was made in 2019 and already replaced once. Now it is failing again and as the compressor is used to cool the powertrain it can degrade performance and who knows when my car could fail while on the road due to lack of cooling capacity.
Additional Notes:
I have had multiple compressor issues since the car was made in 2019 and already replaced once. Now it is failing again and as the compressor is used to cool the powertrain it can degrade performance and who knows when my car could fail while on the road due to lack of cooling capacity.
Mfg Campaign: 11540925
Recall Date: Aug 26, 2023
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I have had multiple compressor issues since the car was made in 2019 and already replaced once. Now it is failing again and as the compressor is used to cool the powertrain it can degrade performance and who knows when my car could fail while on the road due to lack of cooling capacity.
Corrective Action:
I have had multiple compressor issues since the car was made in 2019 and already replaced once. Now it is failing again and as the compressor is used to cool the powertrain it can degrade performance and who knows when my car could fail while on the road due to lack of cooling capacity.
Additional Notes:
I have had multiple compressor issues since the car was made in 2019 and already replaced once. Now it is failing again and as the compressor is used to cool the powertrain it can degrade performance and who knows when my car could fail while on the road due to lack of cooling capacity.
Mfg Campaign: 11540925
Recall Date: Aug 26, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Tesla Model 3. The contact stated that upon entering the vehicle and closing the driver's side door, the doors locked and failed to open because the vehicle was experiencing an electrical failure. The contact stated that he engaged the driver's side door emergency door release lever, but the lever failed to operate as needed. The contact stated that the vehicle became hot, and he exited the vehicle through the trunk. The vehicle was towed to a Tesla Service Center, where it was determined that the 12V battery needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 23,969.
Corrective Action:
The contact owns a 2019 Tesla Model 3. The contact stated that upon entering the vehicle and closing the driver's side door, the doors locked and failed to open because the vehicle was experiencing an electrical failure. The contact stated that he engaged the driver's side door emergency door release lever, but the lever failed to operate as needed. The contact stated that the vehicle became hot, and he exited the vehicle through the trunk. The vehicle was towed to a Tesla Service Center, where it was determined that the 12V battery needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 23,969.
Additional Notes:
The contact owns a 2019 Tesla Model 3. The contact stated that upon entering the vehicle and closing the driver's side door, the doors locked and failed to open because the vehicle was experiencing an electrical failure. The contact stated that he engaged the driver's side door emergency door release lever, but the lever failed to operate as needed. The contact stated that the vehicle became hot, and he exited the vehicle through the trunk. The vehicle was towed to a Tesla Service Center, where it was determined that the 12V battery needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 23,969.
Mfg Campaign: 11540509
Recall Date: Aug 24, 2023
Tesla, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2019 Tesla Model 3. The contact stated that upon entering the vehicle and closing the driver's side door, the doors locked and failed to open because the vehicle was experiencing an electrical failure. The contact stated that he engaged the driver's side door emergency door release lever, but the lever failed to operate as needed. The contact stated that the vehicle became hot, and he exited the vehicle through the trunk. The vehicle was towed to a Tesla Service Center, where it was determined that the 12V battery needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 23,969.
Corrective Action:
The contact owns a 2019 Tesla Model 3. The contact stated that upon entering the vehicle and closing the driver's side door, the doors locked and failed to open because the vehicle was experiencing an electrical failure. The contact stated that he engaged the driver's side door emergency door release lever, but the lever failed to operate as needed. The contact stated that the vehicle became hot, and he exited the vehicle through the trunk. The vehicle was towed to a Tesla Service Center, where it was determined that the 12V battery needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 23,969.
Additional Notes:
The contact owns a 2019 Tesla Model 3. The contact stated that upon entering the vehicle and closing the driver's side door, the doors locked and failed to open because the vehicle was experiencing an electrical failure. The contact stated that he engaged the driver's side door emergency door release lever, but the lever failed to operate as needed. The contact stated that the vehicle became hot, and he exited the vehicle through the trunk. The vehicle was towed to a Tesla Service Center, where it was determined that the 12V battery needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 23,969.
Mfg Campaign: 11540509
Recall Date: Aug 24, 2023
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I previously had asked Tesla to check my front suspension as I was noticing a unusual sound which they did however the technician assessment was that all was fine. Today, just 4 months out of warranty (but still under the 50k), the front control arm just fell off while I was driving. This resulted in the control arm to brake as well as my front fender (it hit the tire in motion). To my disbelief there was nothing put in place to keep that control arm up, if I were driving on the freeway it would have resulted in a catastrophic accident. I’m emailing you to see if there is anything that can be done to hold Tesla accountable for this major flaw. Online forums have plenty of other tesla drivers with similar issue as well as an official recall which unfortunately my vin did not fall under. Please advice on how to proceed. Thank you.
Corrective Action:
I previously had asked Tesla to check my front suspension as I was noticing a unusual sound which they did however the technician assessment was that all was fine. Today, just 4 months out of warranty (but still under the 50k), the front control arm just fell off while I was driving. This resulted in the control arm to brake as well as my front fender (it hit the tire in motion). To my disbelief there was nothing put in place to keep that control arm up, if I were driving on the freeway it would have resulted in a catastrophic accident. I’m emailing you to see if there is anything that can be done to hold Tesla accountable for this major flaw. Online forums have plenty of other tesla drivers with similar issue as well as an official recall which unfortunately my vin did not fall under. Please advice on how to proceed. Thank you.
Additional Notes:
I previously had asked Tesla to check my front suspension as I was noticing a unusual sound which they did however the technician assessment was that all was fine. Today, just 4 months out of warranty (but still under the 50k), the front control arm just fell off while I was driving. This resulted in the control arm to brake as well as my front fender (it hit the tire in motion). To my disbelief there was nothing put in place to keep that control arm up, if I were driving on the freeway it would have resulted in a catastrophic accident. I’m emailing you to see if there is anything that can be done to hold Tesla accountable for this major flaw. Online forums have plenty of other tesla drivers with similar issue as well as an official recall which unfortunately my vin did not fall under. Please advice on how to proceed. Thank you.
Mfg Campaign: 11540640
Recall Date: Aug 24, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Tesla Model 3. The contact stated that while parked, the valet could not drive the vehicle out of the parking garage because the steering wheel was firm. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 33,359.
Corrective Action:
The contact owns a 2019 Tesla Model 3. The contact stated that while parked, the valet could not drive the vehicle out of the parking garage because the steering wheel was firm. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 33,359.
Additional Notes:
The contact owns a 2019 Tesla Model 3. The contact stated that while parked, the valet could not drive the vehicle out of the parking garage because the steering wheel was firm. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 33,359.
Mfg Campaign: 11539720
Recall Date: Aug 21, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was at a toll booth paying for tow. All of a sudden the car accelerated forward by itself, ramming into the toll bar. At that time, my arm was still sticking out the window while interacting with the toll terminal. This incident is something that needs to be looked at. It certainly looks like this is a result of the accident avoidance feature. Not sure why it activated either. But I am 99.9% sure that I did not accidentally press the gas pedal because I had to slam on the brakes to stop. Currently contacting Tesla to see if they can get the log to prove whether I accidentally press the pedal or not. In addition to this, there were reports of inverter spikes causing acceleration issues. Please look into the linkage of these incidents. As an electrical engineer myself, this is very alarming.
Corrective Action:
I was at a toll booth paying for tow. All of a sudden the car accelerated forward by itself, ramming into the toll bar. At that time, my arm was still sticking out the window while interacting with the toll terminal. This incident is something that needs to be looked at. It certainly looks like this is a result of the accident avoidance feature. Not sure why it activated either. But I am 99.9% sure that I did not accidentally press the gas pedal because I had to slam on the brakes to stop. Currently contacting Tesla to see if they can get the log to prove whether I accidentally press the pedal or not. In addition to this, there were reports of inverter spikes causing acceleration issues. Please look into the linkage of these incidents. As an electrical engineer myself, this is very alarming.
Additional Notes:
I was at a toll booth paying for tow. All of a sudden the car accelerated forward by itself, ramming into the toll bar. At that time, my arm was still sticking out the window while interacting with the toll terminal. This incident is something that needs to be looked at. It certainly looks like this is a result of the accident avoidance feature. Not sure why it activated either. But I am 99.9% sure that I did not accidentally press the gas pedal because I had to slam on the brakes to stop. Currently contacting Tesla to see if they can get the log to prove whether I accidentally press the pedal or not. In addition to this, there were reports of inverter spikes causing acceleration issues. Please look into the linkage of these incidents. As an electrical engineer myself, this is very alarming.
Mfg Campaign: 11539342
Recall Date: Aug 18, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Loud squeaking noise inside cabin while driving started immediately after warranty expires and software update. Steering shakes with bumps. Almost felt like something is falling apart. Tesla service said known problem and since out of warranty customer will be charged. Wonder why all problems started immediately after warranty expires. Pls investigate if this part ( control arms and suspension) cause any safety issues. Also, software updates should be investigated as well.
Corrective Action:
Loud squeaking noise inside cabin while driving started immediately after warranty expires and software update. Steering shakes with bumps. Almost felt like something is falling apart. Tesla service said known problem and since out of warranty customer will be charged. Wonder why all problems started immediately after warranty expires. Pls investigate if this part ( control arms and suspension) cause any safety issues. Also, software updates should be investigated as well.
Additional Notes:
Loud squeaking noise inside cabin while driving started immediately after warranty expires and software update. Steering shakes with bumps. Almost felt like something is falling apart. Tesla service said known problem and since out of warranty customer will be charged. Wonder why all problems started immediately after warranty expires. Pls investigate if this part ( control arms and suspension) cause any safety issues. Also, software updates should be investigated as well.
Mfg Campaign: 11536211
Recall Date: Aug 3, 2023
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Loud squeaking noise inside cabin while driving started immediately after warranty expires and software update. Steering shakes with bumps. Almost felt like something is falling apart. Tesla service said known problem and since out of warranty customer will be charged. Wonder why all problems started immediately after warranty expires. Pls investigate if this part ( control arms and suspension) cause any safety issues. Also, software updates should be investigated as well.
Corrective Action:
Loud squeaking noise inside cabin while driving started immediately after warranty expires and software update. Steering shakes with bumps. Almost felt like something is falling apart. Tesla service said known problem and since out of warranty customer will be charged. Wonder why all problems started immediately after warranty expires. Pls investigate if this part ( control arms and suspension) cause any safety issues. Also, software updates should be investigated as well.
Additional Notes:
Loud squeaking noise inside cabin while driving started immediately after warranty expires and software update. Steering shakes with bumps. Almost felt like something is falling apart. Tesla service said known problem and since out of warranty customer will be charged. Wonder why all problems started immediately after warranty expires. Pls investigate if this part ( control arms and suspension) cause any safety issues. Also, software updates should be investigated as well.
Mfg Campaign: 11536211
Recall Date: Aug 3, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Recently I have been receiving warnings from my Tesla after hitting a pothole or bump in the road. ABS is disabled, power steering is disabled, power brake assist is disabled, forward collision warning and driver assistance features are all disabled. Upon a service visit to Tesla, they found that a fault within the ABS sensor circuit triggers these faults until the car is parked and shuts off to complete a reset cycle. Tesla claimed that this ABS cable was improperly placed and has caused damage to the sensor cable.
Corrective Action:
Recently I have been receiving warnings from my Tesla after hitting a pothole or bump in the road. ABS is disabled, power steering is disabled, power brake assist is disabled, forward collision warning and driver assistance features are all disabled. Upon a service visit to Tesla, they found that a fault within the ABS sensor circuit triggers these faults until the car is parked and shuts off to complete a reset cycle. Tesla claimed that this ABS cable was improperly placed and has caused damage to the sensor cable.
Additional Notes:
Recently I have been receiving warnings from my Tesla after hitting a pothole or bump in the road. ABS is disabled, power steering is disabled, power brake assist is disabled, forward collision warning and driver assistance features are all disabled. Upon a service visit to Tesla, they found that a fault within the ABS sensor circuit triggers these faults until the car is parked and shuts off to complete a reset cycle. Tesla claimed that this ABS cable was improperly placed and has caused damage to the sensor cable.
Mfg Campaign: 11535800
Recall Date: Aug 1, 2023
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