Complaints & Recalls
Official Safety Recalls - Important!
31 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-31-001
Recall Date: Mar 31, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-17-008
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Consumer Complaints
1.5K ComplaintsTesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
PHANTOM BRAKING!!! Ever since purchasing the car in March 2018 and right up to the present, when using AUTOPILOT or more recently FULL SELF DRIVING (FSD), especially at highway speeds, the car will suddenly start significantly braking and slow down for no justifiable reason. This is dangerous enough that if the vehicle behind me is not paying attention, they could rear-end me. It’s totally unpredictable when this will occur, but it does happen frequently at highway speeds. This is a very well-known problem, but even after dozens of software update releases, Tesla has been unable to eliminate or even reduce the frequency of Phantom Braking.
Corrective Action:
PHANTOM BRAKING!!! Ever since purchasing the car in March 2018 and right up to the present, when using AUTOPILOT or more recently FULL SELF DRIVING (FSD), especially at highway speeds, the car will suddenly start significantly braking and slow down for no justifiable reason. This is dangerous enough that if the vehicle behind me is not paying attention, they could rear-end me. It’s totally unpredictable when this will occur, but it does happen frequently at highway speeds. This is a very well-known problem, but even after dozens of software update releases, Tesla has been unable to eliminate or even reduce the frequency of Phantom Braking.
Additional Notes:
PHANTOM BRAKING!!! Ever since purchasing the car in March 2018 and right up to the present, when using AUTOPILOT or more recently FULL SELF DRIVING (FSD), especially at highway speeds, the car will suddenly start significantly braking and slow down for no justifiable reason. This is dangerous enough that if the vehicle behind me is not paying attention, they could rear-end me. It’s totally unpredictable when this will occur, but it does happen frequently at highway speeds. This is a very well-known problem, but even after dozens of software update releases, Tesla has been unable to eliminate or even reduce the frequency of Phantom Braking.
Mfg Campaign: 11468616
Recall Date: Jun 10, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The recent full self driving update that was received approximately one week ago has resulted numerous, substantial, and dangerous Self driving errors. The Vehicle struggles greatly to understand lanes and has on multiple occasions suddenly and without warning jerked the wheel to completely change lanes and then re-jerking the wheel to change back into the Original Lane. There has also been a shocking increase in phantom breaking while driving at highway speeds which is unsafe because other nearby drivers may slam on the brakes. The behavior of the vehicle has a times been so erratic that I could’ve gotten a ticket from an officer. Finally, the vehicle increasingly does not understand lanes and has several times veered into a left turn lane despite having a follow vehicle and despite being on a navigational Straight path, subsequently the vehicle then suddenly jerks the wheel back into the correct lane. This all happens very quickly and is not preventable by the driver even when hands are on the wheel and the driver is fully alert. I love my Tesla car. It is the safest car in the world. However, I feel very strongly that the company has been negligent and has definitely not been safety testing updates appropriately before wide release. I strongly recommend that guidelines be put in place to require Tesla to publicly report the number of FSD disengagement‘s every week. I also feel strongly that Tesla needs to permit drivers to roll back software to a prior version of full self driving. In addition, in order to send a video directly to Tesla regarding self driving errors the driver presses a video icon; however, this prevents the driver from storing the video and sends the video directly to Tesla. Therefore, drivers have to make a decision between documenting the dangerous error for themselves or to contribute to fleet learning. Each time videos pressed video must be saved to the usb drive too.
Corrective Action:
The recent full self driving update that was received approximately one week ago has resulted numerous, substantial, and dangerous Self driving errors. The Vehicle struggles greatly to understand lanes and has on multiple occasions suddenly and without warning jerked the wheel to completely change lanes and then re-jerking the wheel to change back into the Original Lane. There has also been a shocking increase in phantom breaking while driving at highway speeds which is unsafe because other nearby drivers may slam on the brakes. The behavior of the vehicle has a times been so erratic that I could’ve gotten a ticket from an officer. Finally, the vehicle increasingly does not understand lanes and has several times veered into a left turn lane despite having a follow vehicle and despite being on a navigational Straight path, subsequently the vehicle then suddenly jerks the wheel back into the correct lane. This all happens very quickly and is not preventable by the driver even when hands are on the wheel and the driver is fully alert. I love my Tesla car. It is the safest car in the world. However, I feel very strongly that the company has been negligent and has definitely not been safety testing updates appropriately before wide release. I strongly recommend that guidelines be put in place to require Tesla to publicly report the number of FSD disengagement‘s every week. I also feel strongly that Tesla needs to permit drivers to roll back software to a prior version of full self driving. In addition, in order to send a video directly to Tesla regarding self driving errors the driver presses a video icon; however, this prevents the driver from storing the video and sends the video directly to Tesla. Therefore, drivers have to make a decision between documenting the dangerous error for themselves or to contribute to fleet learning. Each time videos pressed video must be saved to the usb drive too.
Additional Notes:
The recent full self driving update that was received approximately one week ago has resulted numerous, substantial, and dangerous Self driving errors. The Vehicle struggles greatly to understand lanes and has on multiple occasions suddenly and without warning jerked the wheel to completely change lanes and then re-jerking the wheel to change back into the Original Lane. There has also been a shocking increase in phantom breaking while driving at highway speeds which is unsafe because other nearby drivers may slam on the brakes. The behavior of the vehicle has a times been so erratic that I could’ve gotten a ticket from an officer. Finally, the vehicle increasingly does not understand lanes and has several times veered into a left turn lane despite having a follow vehicle and despite being on a navigational Straight path, subsequently the vehicle then suddenly jerks the wheel back into the correct lane. This all happens very quickly and is not preventable by the driver even when hands are on the wheel and the driver is fully alert. I love my Tesla car. It is the safest car in the world. However, I feel very strongly that the company has been negligent and has definitely not been safety testing updates appropriately before wide release. I strongly recommend that guidelines be put in place to require Tesla to publicly report the number of FSD disengagement‘s every week. I also feel strongly that Tesla needs to permit drivers to roll back software to a prior version of full self driving. In addition, in order to send a video directly to Tesla regarding self driving errors the driver presses a video icon; however, this prevents the driver from storing the video and sends the video directly to Tesla. Therefore, drivers have to make a decision between documenting the dangerous error for themselves or to contribute to fleet learning. Each time videos pressed video must be saved to the usb drive too.
Mfg Campaign: 11468713
Recall Date: Jun 10, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The recent full self driving update that was received approximately one week ago has resulted numerous, substantial, and dangerous Self driving errors. The Vehicle struggles greatly to understand lanes and has on multiple occasions suddenly and without warning jerked the wheel to completely change lanes and then re-jerking the wheel to change back into the Original Lane. There has also been a shocking increase in phantom breaking while driving at highway speeds which is unsafe because other nearby drivers may slam on the brakes. The behavior of the vehicle has a times been so erratic that I could’ve gotten a ticket from an officer. Finally, the vehicle increasingly does not understand lanes and has several times veered into a left turn lane despite having a follow vehicle and despite being on a navigational Straight path, subsequently the vehicle then suddenly jerks the wheel back into the correct lane. This all happens very quickly and is not preventable by the driver even when hands are on the wheel and the driver is fully alert. I love my Tesla car. It is the safest car in the world. However, I feel very strongly that the company has been negligent and has definitely not been safety testing updates appropriately before wide release. I strongly recommend that guidelines be put in place to require Tesla to publicly report the number of FSD disengagement‘s every week. I also feel strongly that Tesla needs to permit drivers to roll back software to a prior version of full self driving. In addition, in order to send a video directly to Tesla regarding self driving errors the driver presses a video icon; however, this prevents the driver from storing the video and sends the video directly to Tesla. Therefore, drivers have to make a decision between documenting the dangerous error for themselves or to contribute to fleet learning. Each time videos pressed video must be saved to the usb drive too.
Corrective Action:
The recent full self driving update that was received approximately one week ago has resulted numerous, substantial, and dangerous Self driving errors. The Vehicle struggles greatly to understand lanes and has on multiple occasions suddenly and without warning jerked the wheel to completely change lanes and then re-jerking the wheel to change back into the Original Lane. There has also been a shocking increase in phantom breaking while driving at highway speeds which is unsafe because other nearby drivers may slam on the brakes. The behavior of the vehicle has a times been so erratic that I could’ve gotten a ticket from an officer. Finally, the vehicle increasingly does not understand lanes and has several times veered into a left turn lane despite having a follow vehicle and despite being on a navigational Straight path, subsequently the vehicle then suddenly jerks the wheel back into the correct lane. This all happens very quickly and is not preventable by the driver even when hands are on the wheel and the driver is fully alert. I love my Tesla car. It is the safest car in the world. However, I feel very strongly that the company has been negligent and has definitely not been safety testing updates appropriately before wide release. I strongly recommend that guidelines be put in place to require Tesla to publicly report the number of FSD disengagement‘s every week. I also feel strongly that Tesla needs to permit drivers to roll back software to a prior version of full self driving. In addition, in order to send a video directly to Tesla regarding self driving errors the driver presses a video icon; however, this prevents the driver from storing the video and sends the video directly to Tesla. Therefore, drivers have to make a decision between documenting the dangerous error for themselves or to contribute to fleet learning. Each time videos pressed video must be saved to the usb drive too.
Additional Notes:
The recent full self driving update that was received approximately one week ago has resulted numerous, substantial, and dangerous Self driving errors. The Vehicle struggles greatly to understand lanes and has on multiple occasions suddenly and without warning jerked the wheel to completely change lanes and then re-jerking the wheel to change back into the Original Lane. There has also been a shocking increase in phantom breaking while driving at highway speeds which is unsafe because other nearby drivers may slam on the brakes. The behavior of the vehicle has a times been so erratic that I could’ve gotten a ticket from an officer. Finally, the vehicle increasingly does not understand lanes and has several times veered into a left turn lane despite having a follow vehicle and despite being on a navigational Straight path, subsequently the vehicle then suddenly jerks the wheel back into the correct lane. This all happens very quickly and is not preventable by the driver even when hands are on the wheel and the driver is fully alert. I love my Tesla car. It is the safest car in the world. However, I feel very strongly that the company has been negligent and has definitely not been safety testing updates appropriately before wide release. I strongly recommend that guidelines be put in place to require Tesla to publicly report the number of FSD disengagement‘s every week. I also feel strongly that Tesla needs to permit drivers to roll back software to a prior version of full self driving. In addition, in order to send a video directly to Tesla regarding self driving errors the driver presses a video icon; however, this prevents the driver from storing the video and sends the video directly to Tesla. Therefore, drivers have to make a decision between documenting the dangerous error for themselves or to contribute to fleet learning. Each time videos pressed video must be saved to the usb drive too.
Mfg Campaign: 11468713
Recall Date: Jun 10, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The recent full self driving update that was received approximately one week ago has resulted numerous, substantial, and dangerous Self driving errors. The Vehicle struggles greatly to understand lanes and has on multiple occasions suddenly and without warning jerked the wheel to completely change lanes and then re-jerking the wheel to change back into the Original Lane. There has also been a shocking increase in phantom breaking while driving at highway speeds which is unsafe because other nearby drivers may slam on the brakes. The behavior of the vehicle has a times been so erratic that I could’ve gotten a ticket from an officer. Finally, the vehicle increasingly does not understand lanes and has several times veered into a left turn lane despite having a follow vehicle and despite being on a navigational Straight path, subsequently the vehicle then suddenly jerks the wheel back into the correct lane. This all happens very quickly and is not preventable by the driver even when hands are on the wheel and the driver is fully alert. I love my Tesla car. It is the safest car in the world. However, I feel very strongly that the company has been negligent and has definitely not been safety testing updates appropriately before wide release. I strongly recommend that guidelines be put in place to require Tesla to publicly report the number of FSD disengagement‘s every week. I also feel strongly that Tesla needs to permit drivers to roll back software to a prior version of full self driving. In addition, in order to send a video directly to Tesla regarding self driving errors the driver presses a video icon; however, this prevents the driver from storing the video and sends the video directly to Tesla. Therefore, drivers have to make a decision between documenting the dangerous error for themselves or to contribute to fleet learning. Each time videos pressed video must be saved to the usb drive too.
Corrective Action:
The recent full self driving update that was received approximately one week ago has resulted numerous, substantial, and dangerous Self driving errors. The Vehicle struggles greatly to understand lanes and has on multiple occasions suddenly and without warning jerked the wheel to completely change lanes and then re-jerking the wheel to change back into the Original Lane. There has also been a shocking increase in phantom breaking while driving at highway speeds which is unsafe because other nearby drivers may slam on the brakes. The behavior of the vehicle has a times been so erratic that I could’ve gotten a ticket from an officer. Finally, the vehicle increasingly does not understand lanes and has several times veered into a left turn lane despite having a follow vehicle and despite being on a navigational Straight path, subsequently the vehicle then suddenly jerks the wheel back into the correct lane. This all happens very quickly and is not preventable by the driver even when hands are on the wheel and the driver is fully alert. I love my Tesla car. It is the safest car in the world. However, I feel very strongly that the company has been negligent and has definitely not been safety testing updates appropriately before wide release. I strongly recommend that guidelines be put in place to require Tesla to publicly report the number of FSD disengagement‘s every week. I also feel strongly that Tesla needs to permit drivers to roll back software to a prior version of full self driving. In addition, in order to send a video directly to Tesla regarding self driving errors the driver presses a video icon; however, this prevents the driver from storing the video and sends the video directly to Tesla. Therefore, drivers have to make a decision between documenting the dangerous error for themselves or to contribute to fleet learning. Each time videos pressed video must be saved to the usb drive too.
Additional Notes:
The recent full self driving update that was received approximately one week ago has resulted numerous, substantial, and dangerous Self driving errors. The Vehicle struggles greatly to understand lanes and has on multiple occasions suddenly and without warning jerked the wheel to completely change lanes and then re-jerking the wheel to change back into the Original Lane. There has also been a shocking increase in phantom breaking while driving at highway speeds which is unsafe because other nearby drivers may slam on the brakes. The behavior of the vehicle has a times been so erratic that I could’ve gotten a ticket from an officer. Finally, the vehicle increasingly does not understand lanes and has several times veered into a left turn lane despite having a follow vehicle and despite being on a navigational Straight path, subsequently the vehicle then suddenly jerks the wheel back into the correct lane. This all happens very quickly and is not preventable by the driver even when hands are on the wheel and the driver is fully alert. I love my Tesla car. It is the safest car in the world. However, I feel very strongly that the company has been negligent and has definitely not been safety testing updates appropriately before wide release. I strongly recommend that guidelines be put in place to require Tesla to publicly report the number of FSD disengagement‘s every week. I also feel strongly that Tesla needs to permit drivers to roll back software to a prior version of full self driving. In addition, in order to send a video directly to Tesla regarding self driving errors the driver presses a video icon; however, this prevents the driver from storing the video and sends the video directly to Tesla. Therefore, drivers have to make a decision between documenting the dangerous error for themselves or to contribute to fleet learning. Each time videos pressed video must be saved to the usb drive too.
Mfg Campaign: 11468713
Recall Date: Jun 10, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On June 1, 2022, we left on a roadtrip to CA from UT. Our Model 3 kept having incidents of "phantom braking," in which the Traffic-Aware Cruise Control and Autopilot systems would suddenly, inexplicably cause the car to slam on the brakes, and sometimes even flash a "red" steering wheel and an alarm with a warning that there was an object ahead —when there was NOT! This happened at least a dozen times en route on Highway 95 in Nevada, and continued to happen throughout our roadtrip on other highways until we returned home one week later on June 8, 2022. I have experienced this problem several times over the past year, and numerous other owners have already submitted similar complaints to NHTSA. Indeed, the TACC and AP behaviors are now significantly WORSE than when we first took delivery of the car over 4 years ago in April 2018. It is as though the car suffers hiccups, spasms, Tourette's Syndrome without any warning. I fear that one of these times we will be rear ended by a car behind or to the side of us. I can only speculate as to why this has started to happen, but suspect it is because Tesla decided to stop using its radar sensors a year ago and now only relies on its cameras. These incidents truly frighten my wife to death, so much so that she wants me to get rid of the car. I can't say I blame her, as the problems with the car's TACC and AP systems are now making it unsafe on our highways. If Tesla doesn't restore reliable, dependable, safe TACC and AP in the near future, I will get rid of the car.
Corrective Action:
On June 1, 2022, we left on a roadtrip to CA from UT. Our Model 3 kept having incidents of "phantom braking," in which the Traffic-Aware Cruise Control and Autopilot systems would suddenly, inexplicably cause the car to slam on the brakes, and sometimes even flash a "red" steering wheel and an alarm with a warning that there was an object ahead —when there was NOT! This happened at least a dozen times en route on Highway 95 in Nevada, and continued to happen throughout our roadtrip on other highways until we returned home one week later on June 8, 2022. I have experienced this problem several times over the past year, and numerous other owners have already submitted similar complaints to NHTSA. Indeed, the TACC and AP behaviors are now significantly WORSE than when we first took delivery of the car over 4 years ago in April 2018. It is as though the car suffers hiccups, spasms, Tourette's Syndrome without any warning. I fear that one of these times we will be rear ended by a car behind or to the side of us. I can only speculate as to why this has started to happen, but suspect it is because Tesla decided to stop using its radar sensors a year ago and now only relies on its cameras. These incidents truly frighten my wife to death, so much so that she wants me to get rid of the car. I can't say I blame her, as the problems with the car's TACC and AP systems are now making it unsafe on our highways. If Tesla doesn't restore reliable, dependable, safe TACC and AP in the near future, I will get rid of the car.
Additional Notes:
On June 1, 2022, we left on a roadtrip to CA from UT. Our Model 3 kept having incidents of "phantom braking," in which the Traffic-Aware Cruise Control and Autopilot systems would suddenly, inexplicably cause the car to slam on the brakes, and sometimes even flash a "red" steering wheel and an alarm with a warning that there was an object ahead —when there was NOT! This happened at least a dozen times en route on Highway 95 in Nevada, and continued to happen throughout our roadtrip on other highways until we returned home one week later on June 8, 2022. I have experienced this problem several times over the past year, and numerous other owners have already submitted similar complaints to NHTSA. Indeed, the TACC and AP behaviors are now significantly WORSE than when we first took delivery of the car over 4 years ago in April 2018. It is as though the car suffers hiccups, spasms, Tourette's Syndrome without any warning. I fear that one of these times we will be rear ended by a car behind or to the side of us. I can only speculate as to why this has started to happen, but suspect it is because Tesla decided to stop using its radar sensors a year ago and now only relies on its cameras. These incidents truly frighten my wife to death, so much so that she wants me to get rid of the car. I can't say I blame her, as the problems with the car's TACC and AP systems are now making it unsafe on our highways. If Tesla doesn't restore reliable, dependable, safe TACC and AP in the near future, I will get rid of the car.
Mfg Campaign: 11468422
Recall Date: Jun 9, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On June 1, 2022, we left on a roadtrip to CA from UT. Our Model 3 kept having incidents of "phantom braking," in which the Traffic-Aware Cruise Control and Autopilot systems would suddenly, inexplicably cause the car to slam on the brakes, and sometimes even flash a "red" steering wheel and an alarm with a warning that there was an object ahead —when there was NOT! This happened at least a dozen times en route on Highway 95 in Nevada, and continued to happen throughout our roadtrip on other highways until we returned home one week later on June 8, 2022. I have experienced this problem several times over the past year, and numerous other owners have already submitted similar complaints to NHTSA. Indeed, the TACC and AP behaviors are now significantly WORSE than when we first took delivery of the car over 4 years ago in April 2018. It is as though the car suffers hiccups, spasms, Tourette's Syndrome without any warning. I fear that one of these times we will be rear ended by a car behind or to the side of us. I can only speculate as to why this has started to happen, but suspect it is because Tesla decided to stop using its radar sensors a year ago and now only relies on its cameras. These incidents truly frighten my wife to death, so much so that she wants me to get rid of the car. I can't say I blame her, as the problems with the car's TACC and AP systems are now making it unsafe on our highways. If Tesla doesn't restore reliable, dependable, safe TACC and AP in the near future, I will get rid of the car.
Corrective Action:
On June 1, 2022, we left on a roadtrip to CA from UT. Our Model 3 kept having incidents of "phantom braking," in which the Traffic-Aware Cruise Control and Autopilot systems would suddenly, inexplicably cause the car to slam on the brakes, and sometimes even flash a "red" steering wheel and an alarm with a warning that there was an object ahead —when there was NOT! This happened at least a dozen times en route on Highway 95 in Nevada, and continued to happen throughout our roadtrip on other highways until we returned home one week later on June 8, 2022. I have experienced this problem several times over the past year, and numerous other owners have already submitted similar complaints to NHTSA. Indeed, the TACC and AP behaviors are now significantly WORSE than when we first took delivery of the car over 4 years ago in April 2018. It is as though the car suffers hiccups, spasms, Tourette's Syndrome without any warning. I fear that one of these times we will be rear ended by a car behind or to the side of us. I can only speculate as to why this has started to happen, but suspect it is because Tesla decided to stop using its radar sensors a year ago and now only relies on its cameras. These incidents truly frighten my wife to death, so much so that she wants me to get rid of the car. I can't say I blame her, as the problems with the car's TACC and AP systems are now making it unsafe on our highways. If Tesla doesn't restore reliable, dependable, safe TACC and AP in the near future, I will get rid of the car.
Additional Notes:
On June 1, 2022, we left on a roadtrip to CA from UT. Our Model 3 kept having incidents of "phantom braking," in which the Traffic-Aware Cruise Control and Autopilot systems would suddenly, inexplicably cause the car to slam on the brakes, and sometimes even flash a "red" steering wheel and an alarm with a warning that there was an object ahead —when there was NOT! This happened at least a dozen times en route on Highway 95 in Nevada, and continued to happen throughout our roadtrip on other highways until we returned home one week later on June 8, 2022. I have experienced this problem several times over the past year, and numerous other owners have already submitted similar complaints to NHTSA. Indeed, the TACC and AP behaviors are now significantly WORSE than when we first took delivery of the car over 4 years ago in April 2018. It is as though the car suffers hiccups, spasms, Tourette's Syndrome without any warning. I fear that one of these times we will be rear ended by a car behind or to the side of us. I can only speculate as to why this has started to happen, but suspect it is because Tesla decided to stop using its radar sensors a year ago and now only relies on its cameras. These incidents truly frighten my wife to death, so much so that she wants me to get rid of the car. I can't say I blame her, as the problems with the car's TACC and AP systems are now making it unsafe on our highways. If Tesla doesn't restore reliable, dependable, safe TACC and AP in the near future, I will get rid of the car.
Mfg Campaign: 11468422
Recall Date: Jun 9, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On June 1, 2022, we left on a roadtrip to CA from UT. Our Model 3 kept having incidents of "phantom braking," in which the Traffic-Aware Cruise Control and Autopilot systems would suddenly, inexplicably cause the car to slam on the brakes, and sometimes even flash a "red" steering wheel and an alarm with a warning that there was an object ahead —when there was NOT! This happened at least a dozen times en route on Highway 95 in Nevada, and continued to happen throughout our roadtrip on other highways until we returned home one week later on June 8, 2022. I have experienced this problem several times over the past year, and numerous other owners have already submitted similar complaints to NHTSA. Indeed, the TACC and AP behaviors are now significantly WORSE than when we first took delivery of the car over 4 years ago in April 2018. It is as though the car suffers hiccups, spasms, Tourette's Syndrome without any warning. I fear that one of these times we will be rear ended by a car behind or to the side of us. I can only speculate as to why this has started to happen, but suspect it is because Tesla decided to stop using its radar sensors a year ago and now only relies on its cameras. These incidents truly frighten my wife to death, so much so that she wants me to get rid of the car. I can't say I blame her, as the problems with the car's TACC and AP systems are now making it unsafe on our highways. If Tesla doesn't restore reliable, dependable, safe TACC and AP in the near future, I will get rid of the car.
Corrective Action:
On June 1, 2022, we left on a roadtrip to CA from UT. Our Model 3 kept having incidents of "phantom braking," in which the Traffic-Aware Cruise Control and Autopilot systems would suddenly, inexplicably cause the car to slam on the brakes, and sometimes even flash a "red" steering wheel and an alarm with a warning that there was an object ahead —when there was NOT! This happened at least a dozen times en route on Highway 95 in Nevada, and continued to happen throughout our roadtrip on other highways until we returned home one week later on June 8, 2022. I have experienced this problem several times over the past year, and numerous other owners have already submitted similar complaints to NHTSA. Indeed, the TACC and AP behaviors are now significantly WORSE than when we first took delivery of the car over 4 years ago in April 2018. It is as though the car suffers hiccups, spasms, Tourette's Syndrome without any warning. I fear that one of these times we will be rear ended by a car behind or to the side of us. I can only speculate as to why this has started to happen, but suspect it is because Tesla decided to stop using its radar sensors a year ago and now only relies on its cameras. These incidents truly frighten my wife to death, so much so that she wants me to get rid of the car. I can't say I blame her, as the problems with the car's TACC and AP systems are now making it unsafe on our highways. If Tesla doesn't restore reliable, dependable, safe TACC and AP in the near future, I will get rid of the car.
Additional Notes:
On June 1, 2022, we left on a roadtrip to CA from UT. Our Model 3 kept having incidents of "phantom braking," in which the Traffic-Aware Cruise Control and Autopilot systems would suddenly, inexplicably cause the car to slam on the brakes, and sometimes even flash a "red" steering wheel and an alarm with a warning that there was an object ahead —when there was NOT! This happened at least a dozen times en route on Highway 95 in Nevada, and continued to happen throughout our roadtrip on other highways until we returned home one week later on June 8, 2022. I have experienced this problem several times over the past year, and numerous other owners have already submitted similar complaints to NHTSA. Indeed, the TACC and AP behaviors are now significantly WORSE than when we first took delivery of the car over 4 years ago in April 2018. It is as though the car suffers hiccups, spasms, Tourette's Syndrome without any warning. I fear that one of these times we will be rear ended by a car behind or to the side of us. I can only speculate as to why this has started to happen, but suspect it is because Tesla decided to stop using its radar sensors a year ago and now only relies on its cameras. These incidents truly frighten my wife to death, so much so that she wants me to get rid of the car. I can't say I blame her, as the problems with the car's TACC and AP systems are now making it unsafe on our highways. If Tesla doesn't restore reliable, dependable, safe TACC and AP in the near future, I will get rid of the car.
Mfg Campaign: 11468422
Recall Date: Jun 9, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving on a one way street when the car suddenly stopped. I was not at an or close to an intersection. There was a pedestrian waiting on the side of the road, standing between cars. He was not in my way. He was not even close to the vehicle. The car sounded audible warning and came to a complete stop. I believe this was the reason the vehicle stopped. This is the 2nd time since my 3 year ownership that this has happened. I provided Tesla with time stamps of the event during my service visit. They told me this is normal function of the vehicle. Just reporting this in case there is a more serious underlying issue that warrants additional investigation.
Corrective Action:
I was driving on a one way street when the car suddenly stopped. I was not at an or close to an intersection. There was a pedestrian waiting on the side of the road, standing between cars. He was not in my way. He was not even close to the vehicle. The car sounded audible warning and came to a complete stop. I believe this was the reason the vehicle stopped. This is the 2nd time since my 3 year ownership that this has happened. I provided Tesla with time stamps of the event during my service visit. They told me this is normal function of the vehicle. Just reporting this in case there is a more serious underlying issue that warrants additional investigation.
Additional Notes:
I was driving on a one way street when the car suddenly stopped. I was not at an or close to an intersection. There was a pedestrian waiting on the side of the road, standing between cars. He was not in my way. He was not even close to the vehicle. The car sounded audible warning and came to a complete stop. I believe this was the reason the vehicle stopped. This is the 2nd time since my 3 year ownership that this has happened. I provided Tesla with time stamps of the event during my service visit. They told me this is normal function of the vehicle. Just reporting this in case there is a more serious underlying issue that warrants additional investigation.
Mfg Campaign: 11468275
Recall Date: Jun 8, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Our model 3 was purchased with Tesla’s “full self driving (FSD)” software installed in 2018. Throughout our entire ownership period, whenever FSD is active, there are specific locations known to us - mostly at certain points on freeways - where the car will “phantom brake,” in other words suddenly decelerate the vehicle very rapidly and require *immediate* driver intervention. For instance, there is a freeway interchange ramp that passes under a bridge and doglegs to the left. The car will always phantom brake about 200 feet before it reaches the bridge. This has been happening for years, and we’ve reported this defect and this specific location to Tesla many times. There are other locations known to us as consistent phantom brake triggers, but there are of course times where this occurs when we are not expecting it as well, and that’s when it’s most dangerous. We believe it may have something to do with the car’s sensors when they sense certain shapes or objects while the road is also curving slightly, as this is the most common phantom brake scenario for us. Again, this has been happening since we purchased the car in 2018. It occurs randomly at least a few times a month, and it *always* occurs in certain locations.
Corrective Action:
Our model 3 was purchased with Tesla’s “full self driving (FSD)” software installed in 2018. Throughout our entire ownership period, whenever FSD is active, there are specific locations known to us - mostly at certain points on freeways - where the car will “phantom brake,” in other words suddenly decelerate the vehicle very rapidly and require *immediate* driver intervention. For instance, there is a freeway interchange ramp that passes under a bridge and doglegs to the left. The car will always phantom brake about 200 feet before it reaches the bridge. This has been happening for years, and we’ve reported this defect and this specific location to Tesla many times. There are other locations known to us as consistent phantom brake triggers, but there are of course times where this occurs when we are not expecting it as well, and that’s when it’s most dangerous. We believe it may have something to do with the car’s sensors when they sense certain shapes or objects while the road is also curving slightly, as this is the most common phantom brake scenario for us. Again, this has been happening since we purchased the car in 2018. It occurs randomly at least a few times a month, and it *always* occurs in certain locations.
Additional Notes:
Our model 3 was purchased with Tesla’s “full self driving (FSD)” software installed in 2018. Throughout our entire ownership period, whenever FSD is active, there are specific locations known to us - mostly at certain points on freeways - where the car will “phantom brake,” in other words suddenly decelerate the vehicle very rapidly and require *immediate* driver intervention. For instance, there is a freeway interchange ramp that passes under a bridge and doglegs to the left. The car will always phantom brake about 200 feet before it reaches the bridge. This has been happening for years, and we’ve reported this defect and this specific location to Tesla many times. There are other locations known to us as consistent phantom brake triggers, but there are of course times where this occurs when we are not expecting it as well, and that’s when it’s most dangerous. We believe it may have something to do with the car’s sensors when they sense certain shapes or objects while the road is also curving slightly, as this is the most common phantom brake scenario for us. Again, this has been happening since we purchased the car in 2018. It occurs randomly at least a few times a month, and it *always* occurs in certain locations.
Mfg Campaign: 11467581
Recall Date: Jun 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Our model 3 was purchased with Tesla’s “full self driving (FSD)” software installed in 2018. Throughout our entire ownership period, whenever FSD is active, there are specific locations known to us - mostly at certain points on freeways - where the car will “phantom brake,” in other words suddenly decelerate the vehicle very rapidly and require *immediate* driver intervention. For instance, there is a freeway interchange ramp that passes under a bridge and doglegs to the left. The car will always phantom brake about 200 feet before it reaches the bridge. This has been happening for years, and we’ve reported this defect and this specific location to Tesla many times. There are other locations known to us as consistent phantom brake triggers, but there are of course times where this occurs when we are not expecting it as well, and that’s when it’s most dangerous. We believe it may have something to do with the car’s sensors when they sense certain shapes or objects while the road is also curving slightly, as this is the most common phantom brake scenario for us. Again, this has been happening since we purchased the car in 2018. It occurs randomly at least a few times a month, and it *always* occurs in certain locations.
Corrective Action:
Our model 3 was purchased with Tesla’s “full self driving (FSD)” software installed in 2018. Throughout our entire ownership period, whenever FSD is active, there are specific locations known to us - mostly at certain points on freeways - where the car will “phantom brake,” in other words suddenly decelerate the vehicle very rapidly and require *immediate* driver intervention. For instance, there is a freeway interchange ramp that passes under a bridge and doglegs to the left. The car will always phantom brake about 200 feet before it reaches the bridge. This has been happening for years, and we’ve reported this defect and this specific location to Tesla many times. There are other locations known to us as consistent phantom brake triggers, but there are of course times where this occurs when we are not expecting it as well, and that’s when it’s most dangerous. We believe it may have something to do with the car’s sensors when they sense certain shapes or objects while the road is also curving slightly, as this is the most common phantom brake scenario for us. Again, this has been happening since we purchased the car in 2018. It occurs randomly at least a few times a month, and it *always* occurs in certain locations.
Additional Notes:
Our model 3 was purchased with Tesla’s “full self driving (FSD)” software installed in 2018. Throughout our entire ownership period, whenever FSD is active, there are specific locations known to us - mostly at certain points on freeways - where the car will “phantom brake,” in other words suddenly decelerate the vehicle very rapidly and require *immediate* driver intervention. For instance, there is a freeway interchange ramp that passes under a bridge and doglegs to the left. The car will always phantom brake about 200 feet before it reaches the bridge. This has been happening for years, and we’ve reported this defect and this specific location to Tesla many times. There are other locations known to us as consistent phantom brake triggers, but there are of course times where this occurs when we are not expecting it as well, and that’s when it’s most dangerous. We believe it may have something to do with the car’s sensors when they sense certain shapes or objects while the road is also curving slightly, as this is the most common phantom brake scenario for us. Again, this has been happening since we purchased the car in 2018. It occurs randomly at least a few times a month, and it *always* occurs in certain locations.
Mfg Campaign: 11467581
Recall Date: Jun 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was using Enhanced Autopilot on Tesla Model 3. It breaks automatically in middle of road for no reason even when there is no object in front of it. Its a life threatening situation because the vehicle behind my car will not have enough breaking distance and time at high speeds. It happens almost every month and specially under the reflection of bridges. I complained to service center and employees just ask exact time when it occurred and if exact time is not provided than Tesla employees does not do anything to resolve the issue. Looks like Tesla is putting many lives in danger.
Corrective Action:
I was using Enhanced Autopilot on Tesla Model 3. It breaks automatically in middle of road for no reason even when there is no object in front of it. Its a life threatening situation because the vehicle behind my car will not have enough breaking distance and time at high speeds. It happens almost every month and specially under the reflection of bridges. I complained to service center and employees just ask exact time when it occurred and if exact time is not provided than Tesla employees does not do anything to resolve the issue. Looks like Tesla is putting many lives in danger.
Additional Notes:
I was using Enhanced Autopilot on Tesla Model 3. It breaks automatically in middle of road for no reason even when there is no object in front of it. Its a life threatening situation because the vehicle behind my car will not have enough breaking distance and time at high speeds. It happens almost every month and specially under the reflection of bridges. I complained to service center and employees just ask exact time when it occurred and if exact time is not provided than Tesla employees does not do anything to resolve the issue. Looks like Tesla is putting many lives in danger.
Mfg Campaign: 11467456
Recall Date: Jun 4, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I received access to Tesla’s Full Self-Driving system in late 2021. In the lead-up to that access, Tesla used a series of driver scoring metrics to select which users would get access first. Consistently, my metrics for forward collision warnings would show as alarmingly high, despite never coming within remote striking distance of another vehicle. On more than one occasion, a vehicle passing in other lane or turning left but in the other lane tripped the warning. At the time this registered as a red flag but more a bug of the evaluation system than the car’s recognition software. As time with the FSD suite has gone on, and subsequently with every new update, the phantom braking problem a number of users have described has plagued my experiences. Numerous times I’ve been driving with FSD engaged on two lane roads with no cars, shadows, animals or distractions of any kind around only for the car to suddenly and rapidly decelerate. Additionally I’ve received warnings repeatedly, without explanation, that the emergency braking system is disabling itself, then the warning will clear without any indication it’s either become reactive or is still disabled. Further, I’ve noticed through the new blind spot camera feature Tesla has released that my left rear-facing repeater camera can be blinded by the flashing of the embedded turn signal in the housing - but only the left signal, the right is not. This has led to, on more than one occasion, FSD disabling itself while active with little or no warning. I’ve listed the approximate date the first phantom braking occurred, but all of these problems have been an ongoing issues for months.
Corrective Action:
I received access to Tesla’s Full Self-Driving system in late 2021. In the lead-up to that access, Tesla used a series of driver scoring metrics to select which users would get access first. Consistently, my metrics for forward collision warnings would show as alarmingly high, despite never coming within remote striking distance of another vehicle. On more than one occasion, a vehicle passing in other lane or turning left but in the other lane tripped the warning. At the time this registered as a red flag but more a bug of the evaluation system than the car’s recognition software. As time with the FSD suite has gone on, and subsequently with every new update, the phantom braking problem a number of users have described has plagued my experiences. Numerous times I’ve been driving with FSD engaged on two lane roads with no cars, shadows, animals or distractions of any kind around only for the car to suddenly and rapidly decelerate. Additionally I’ve received warnings repeatedly, without explanation, that the emergency braking system is disabling itself, then the warning will clear without any indication it’s either become reactive or is still disabled. Further, I’ve noticed through the new blind spot camera feature Tesla has released that my left rear-facing repeater camera can be blinded by the flashing of the embedded turn signal in the housing - but only the left signal, the right is not. This has led to, on more than one occasion, FSD disabling itself while active with little or no warning. I’ve listed the approximate date the first phantom braking occurred, but all of these problems have been an ongoing issues for months.
Additional Notes:
I received access to Tesla’s Full Self-Driving system in late 2021. In the lead-up to that access, Tesla used a series of driver scoring metrics to select which users would get access first. Consistently, my metrics for forward collision warnings would show as alarmingly high, despite never coming within remote striking distance of another vehicle. On more than one occasion, a vehicle passing in other lane or turning left but in the other lane tripped the warning. At the time this registered as a red flag but more a bug of the evaluation system than the car’s recognition software. As time with the FSD suite has gone on, and subsequently with every new update, the phantom braking problem a number of users have described has plagued my experiences. Numerous times I’ve been driving with FSD engaged on two lane roads with no cars, shadows, animals or distractions of any kind around only for the car to suddenly and rapidly decelerate. Additionally I’ve received warnings repeatedly, without explanation, that the emergency braking system is disabling itself, then the warning will clear without any indication it’s either become reactive or is still disabled. Further, I’ve noticed through the new blind spot camera feature Tesla has released that my left rear-facing repeater camera can be blinded by the flashing of the embedded turn signal in the housing - but only the left signal, the right is not. This has led to, on more than one occasion, FSD disabling itself while active with little or no warning. I’ve listed the approximate date the first phantom braking occurred, but all of these problems have been an ongoing issues for months.
Mfg Campaign: 11467459
Recall Date: Jun 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I received access to Tesla’s Full Self-Driving system in late 2021. In the lead-up to that access, Tesla used a series of driver scoring metrics to select which users would get access first. Consistently, my metrics for forward collision warnings would show as alarmingly high, despite never coming within remote striking distance of another vehicle. On more than one occasion, a vehicle passing in other lane or turning left but in the other lane tripped the warning. At the time this registered as a red flag but more a bug of the evaluation system than the car’s recognition software. As time with the FSD suite has gone on, and subsequently with every new update, the phantom braking problem a number of users have described has plagued my experiences. Numerous times I’ve been driving with FSD engaged on two lane roads with no cars, shadows, animals or distractions of any kind around only for the car to suddenly and rapidly decelerate. Additionally I’ve received warnings repeatedly, without explanation, that the emergency braking system is disabling itself, then the warning will clear without any indication it’s either become reactive or is still disabled. Further, I’ve noticed through the new blind spot camera feature Tesla has released that my left rear-facing repeater camera can be blinded by the flashing of the embedded turn signal in the housing - but only the left signal, the right is not. This has led to, on more than one occasion, FSD disabling itself while active with little or no warning. I’ve listed the approximate date the first phantom braking occurred, but all of these problems have been an ongoing issues for months.
Corrective Action:
I received access to Tesla’s Full Self-Driving system in late 2021. In the lead-up to that access, Tesla used a series of driver scoring metrics to select which users would get access first. Consistently, my metrics for forward collision warnings would show as alarmingly high, despite never coming within remote striking distance of another vehicle. On more than one occasion, a vehicle passing in other lane or turning left but in the other lane tripped the warning. At the time this registered as a red flag but more a bug of the evaluation system than the car’s recognition software. As time with the FSD suite has gone on, and subsequently with every new update, the phantom braking problem a number of users have described has plagued my experiences. Numerous times I’ve been driving with FSD engaged on two lane roads with no cars, shadows, animals or distractions of any kind around only for the car to suddenly and rapidly decelerate. Additionally I’ve received warnings repeatedly, without explanation, that the emergency braking system is disabling itself, then the warning will clear without any indication it’s either become reactive or is still disabled. Further, I’ve noticed through the new blind spot camera feature Tesla has released that my left rear-facing repeater camera can be blinded by the flashing of the embedded turn signal in the housing - but only the left signal, the right is not. This has led to, on more than one occasion, FSD disabling itself while active with little or no warning. I’ve listed the approximate date the first phantom braking occurred, but all of these problems have been an ongoing issues for months.
Additional Notes:
I received access to Tesla’s Full Self-Driving system in late 2021. In the lead-up to that access, Tesla used a series of driver scoring metrics to select which users would get access first. Consistently, my metrics for forward collision warnings would show as alarmingly high, despite never coming within remote striking distance of another vehicle. On more than one occasion, a vehicle passing in other lane or turning left but in the other lane tripped the warning. At the time this registered as a red flag but more a bug of the evaluation system than the car’s recognition software. As time with the FSD suite has gone on, and subsequently with every new update, the phantom braking problem a number of users have described has plagued my experiences. Numerous times I’ve been driving with FSD engaged on two lane roads with no cars, shadows, animals or distractions of any kind around only for the car to suddenly and rapidly decelerate. Additionally I’ve received warnings repeatedly, without explanation, that the emergency braking system is disabling itself, then the warning will clear without any indication it’s either become reactive or is still disabled. Further, I’ve noticed through the new blind spot camera feature Tesla has released that my left rear-facing repeater camera can be blinded by the flashing of the embedded turn signal in the housing - but only the left signal, the right is not. This has led to, on more than one occasion, FSD disabling itself while active with little or no warning. I’ve listed the approximate date the first phantom braking occurred, but all of these problems have been an ongoing issues for months.
Mfg Campaign: 11467459
Recall Date: Jun 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I received access to Tesla’s Full Self-Driving system in late 2021. In the lead-up to that access, Tesla used a series of driver scoring metrics to select which users would get access first. Consistently, my metrics for forward collision warnings would show as alarmingly high, despite never coming within remote striking distance of another vehicle. On more than one occasion, a vehicle passing in other lane or turning left but in the other lane tripped the warning. At the time this registered as a red flag but more a bug of the evaluation system than the car’s recognition software. As time with the FSD suite has gone on, and subsequently with every new update, the phantom braking problem a number of users have described has plagued my experiences. Numerous times I’ve been driving with FSD engaged on two lane roads with no cars, shadows, animals or distractions of any kind around only for the car to suddenly and rapidly decelerate. Additionally I’ve received warnings repeatedly, without explanation, that the emergency braking system is disabling itself, then the warning will clear without any indication it’s either become reactive or is still disabled. Further, I’ve noticed through the new blind spot camera feature Tesla has released that my left rear-facing repeater camera can be blinded by the flashing of the embedded turn signal in the housing - but only the left signal, the right is not. This has led to, on more than one occasion, FSD disabling itself while active with little or no warning. I’ve listed the approximate date the first phantom braking occurred, but all of these problems have been an ongoing issues for months.
Corrective Action:
I received access to Tesla’s Full Self-Driving system in late 2021. In the lead-up to that access, Tesla used a series of driver scoring metrics to select which users would get access first. Consistently, my metrics for forward collision warnings would show as alarmingly high, despite never coming within remote striking distance of another vehicle. On more than one occasion, a vehicle passing in other lane or turning left but in the other lane tripped the warning. At the time this registered as a red flag but more a bug of the evaluation system than the car’s recognition software. As time with the FSD suite has gone on, and subsequently with every new update, the phantom braking problem a number of users have described has plagued my experiences. Numerous times I’ve been driving with FSD engaged on two lane roads with no cars, shadows, animals or distractions of any kind around only for the car to suddenly and rapidly decelerate. Additionally I’ve received warnings repeatedly, without explanation, that the emergency braking system is disabling itself, then the warning will clear without any indication it’s either become reactive or is still disabled. Further, I’ve noticed through the new blind spot camera feature Tesla has released that my left rear-facing repeater camera can be blinded by the flashing of the embedded turn signal in the housing - but only the left signal, the right is not. This has led to, on more than one occasion, FSD disabling itself while active with little or no warning. I’ve listed the approximate date the first phantom braking occurred, but all of these problems have been an ongoing issues for months.
Additional Notes:
I received access to Tesla’s Full Self-Driving system in late 2021. In the lead-up to that access, Tesla used a series of driver scoring metrics to select which users would get access first. Consistently, my metrics for forward collision warnings would show as alarmingly high, despite never coming within remote striking distance of another vehicle. On more than one occasion, a vehicle passing in other lane or turning left but in the other lane tripped the warning. At the time this registered as a red flag but more a bug of the evaluation system than the car’s recognition software. As time with the FSD suite has gone on, and subsequently with every new update, the phantom braking problem a number of users have described has plagued my experiences. Numerous times I’ve been driving with FSD engaged on two lane roads with no cars, shadows, animals or distractions of any kind around only for the car to suddenly and rapidly decelerate. Additionally I’ve received warnings repeatedly, without explanation, that the emergency braking system is disabling itself, then the warning will clear without any indication it’s either become reactive or is still disabled. Further, I’ve noticed through the new blind spot camera feature Tesla has released that my left rear-facing repeater camera can be blinded by the flashing of the embedded turn signal in the housing - but only the left signal, the right is not. This has led to, on more than one occasion, FSD disabling itself while active with little or no warning. I’ve listed the approximate date the first phantom braking occurred, but all of these problems have been an ongoing issues for months.
Mfg Campaign: 11467459
Recall Date: Jun 4, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While using the adaptive cruise control plus autopilot, car suddenly and rapidly slows to stop. At each instance, there are no cars in front of me or any other obvious obstruction to cause the car to rapidly deaccelerate. It only happens on the freeway at freeway speeds. It is shocking and unnerving. When I quickly take back the control, I can bring the car back up to speed. So far, there has not been a car close behind me to cause a rear-end collision, but that is my fear. This has happened sporadically since I got the car, perhaps ten times total. The form asks for a date, but there are multiple across years so I put the approx latest date.
Corrective Action:
While using the adaptive cruise control plus autopilot, car suddenly and rapidly slows to stop. At each instance, there are no cars in front of me or any other obvious obstruction to cause the car to rapidly deaccelerate. It only happens on the freeway at freeway speeds. It is shocking and unnerving. When I quickly take back the control, I can bring the car back up to speed. So far, there has not been a car close behind me to cause a rear-end collision, but that is my fear. This has happened sporadically since I got the car, perhaps ten times total. The form asks for a date, but there are multiple across years so I put the approx latest date.
Additional Notes:
While using the adaptive cruise control plus autopilot, car suddenly and rapidly slows to stop. At each instance, there are no cars in front of me or any other obvious obstruction to cause the car to rapidly deaccelerate. It only happens on the freeway at freeway speeds. It is shocking and unnerving. When I quickly take back the control, I can bring the car back up to speed. So far, there has not been a car close behind me to cause a rear-end collision, but that is my fear. This has happened sporadically since I got the car, perhaps ten times total. The form asks for a date, but there are multiple across years so I put the approx latest date.
Mfg Campaign: 11467502
Recall Date: Jun 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When driving on local roads and the interstate the card suddenly brakes for no reason when using auto pilot or full self driving. Sometimes it seems to be triggered by shadows from trees or other objects on the road and other times for no reason at all. I have been going 45 mph and the car suddenly braked to 30mph. I have been on the open interstate doing 70 mph when the car will suddenly and violently brake when there is a car on your bumper and this is very dangerous. If you dont keep your foot over the gas while driving and force the car to speed up it will cause an accident bc it will brake until the car is stopped probably. Somone needs to look into tesla and the phantom braking on auto pilot and full self driving. i have owned this car for almost 4 years and over the last 1 year this has gotten progressivley worse when they switched from using the radar sensor in the front to camera only vision called tesla vision. it is unsafe and im sure it's causing accidents today and needs to be investigated since Tesla cant seem to fix it.
Corrective Action:
When driving on local roads and the interstate the card suddenly brakes for no reason when using auto pilot or full self driving. Sometimes it seems to be triggered by shadows from trees or other objects on the road and other times for no reason at all. I have been going 45 mph and the car suddenly braked to 30mph. I have been on the open interstate doing 70 mph when the car will suddenly and violently brake when there is a car on your bumper and this is very dangerous. If you dont keep your foot over the gas while driving and force the car to speed up it will cause an accident bc it will brake until the car is stopped probably. Somone needs to look into tesla and the phantom braking on auto pilot and full self driving. i have owned this car for almost 4 years and over the last 1 year this has gotten progressivley worse when they switched from using the radar sensor in the front to camera only vision called tesla vision. it is unsafe and im sure it's causing accidents today and needs to be investigated since Tesla cant seem to fix it.
Additional Notes:
When driving on local roads and the interstate the card suddenly brakes for no reason when using auto pilot or full self driving. Sometimes it seems to be triggered by shadows from trees or other objects on the road and other times for no reason at all. I have been going 45 mph and the car suddenly braked to 30mph. I have been on the open interstate doing 70 mph when the car will suddenly and violently brake when there is a car on your bumper and this is very dangerous. If you dont keep your foot over the gas while driving and force the car to speed up it will cause an accident bc it will brake until the car is stopped probably. Somone needs to look into tesla and the phantom braking on auto pilot and full self driving. i have owned this car for almost 4 years and over the last 1 year this has gotten progressivley worse when they switched from using the radar sensor in the front to camera only vision called tesla vision. it is unsafe and im sure it's causing accidents today and needs to be investigated since Tesla cant seem to fix it.
Mfg Campaign: 11467519
Recall Date: Jun 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When driving on local roads and the interstate the card suddenly brakes for no reason when using auto pilot or full self driving. Sometimes it seems to be triggered by shadows from trees or other objects on the road and other times for no reason at all. I have been going 45 mph and the car suddenly braked to 30mph. I have been on the open interstate doing 70 mph when the car will suddenly and violently brake when there is a car on your bumper and this is very dangerous. If you dont keep your foot over the gas while driving and force the car to speed up it will cause an accident bc it will brake until the car is stopped probably. Somone needs to look into tesla and the phantom braking on auto pilot and full self driving. i have owned this car for almost 4 years and over the last 1 year this has gotten progressivley worse when they switched from using the radar sensor in the front to camera only vision called tesla vision. it is unsafe and im sure it's causing accidents today and needs to be investigated since Tesla cant seem to fix it.
Corrective Action:
When driving on local roads and the interstate the card suddenly brakes for no reason when using auto pilot or full self driving. Sometimes it seems to be triggered by shadows from trees or other objects on the road and other times for no reason at all. I have been going 45 mph and the car suddenly braked to 30mph. I have been on the open interstate doing 70 mph when the car will suddenly and violently brake when there is a car on your bumper and this is very dangerous. If you dont keep your foot over the gas while driving and force the car to speed up it will cause an accident bc it will brake until the car is stopped probably. Somone needs to look into tesla and the phantom braking on auto pilot and full self driving. i have owned this car for almost 4 years and over the last 1 year this has gotten progressivley worse when they switched from using the radar sensor in the front to camera only vision called tesla vision. it is unsafe and im sure it's causing accidents today and needs to be investigated since Tesla cant seem to fix it.
Additional Notes:
When driving on local roads and the interstate the card suddenly brakes for no reason when using auto pilot or full self driving. Sometimes it seems to be triggered by shadows from trees or other objects on the road and other times for no reason at all. I have been going 45 mph and the car suddenly braked to 30mph. I have been on the open interstate doing 70 mph when the car will suddenly and violently brake when there is a car on your bumper and this is very dangerous. If you dont keep your foot over the gas while driving and force the car to speed up it will cause an accident bc it will brake until the car is stopped probably. Somone needs to look into tesla and the phantom braking on auto pilot and full self driving. i have owned this car for almost 4 years and over the last 1 year this has gotten progressivley worse when they switched from using the radar sensor in the front to camera only vision called tesla vision. it is unsafe and im sure it's causing accidents today and needs to be investigated since Tesla cant seem to fix it.
Mfg Campaign: 11467519
Recall Date: Jun 4, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
NHTSA forced Tesla FSDBETA to remove “Rolling Stop” behavior at clear intersections. This has caused me to be continually honked at, drivers aggressively passing my slow FSDBETA car. The decision by the NHTSA has caused my car to be more UNSAFE by impeding proper traffic flows. NHTSA should be focused on improving safety and not traffic law enforcement. This complaint is directed at the improper decision and solely on the NHTSA to lift the guidance to Tesla. As a customer I now feel my car is unsafe to drive due to your decision.
Corrective Action:
NHTSA forced Tesla FSDBETA to remove “Rolling Stop” behavior at clear intersections. This has caused me to be continually honked at, drivers aggressively passing my slow FSDBETA car. The decision by the NHTSA has caused my car to be more UNSAFE by impeding proper traffic flows. NHTSA should be focused on improving safety and not traffic law enforcement. This complaint is directed at the improper decision and solely on the NHTSA to lift the guidance to Tesla. As a customer I now feel my car is unsafe to drive due to your decision.
Additional Notes:
NHTSA forced Tesla FSDBETA to remove “Rolling Stop” behavior at clear intersections. This has caused me to be continually honked at, drivers aggressively passing my slow FSDBETA car. The decision by the NHTSA has caused my car to be more UNSAFE by impeding proper traffic flows. NHTSA should be focused on improving safety and not traffic law enforcement. This complaint is directed at the improper decision and solely on the NHTSA to lift the guidance to Tesla. As a customer I now feel my car is unsafe to drive due to your decision.
Mfg Campaign: 11467542
Recall Date: Jun 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
NHTSA forced Tesla FSDBETA to remove “Rolling Stop” behavior at clear intersections. This has caused me to be continually honked at, drivers aggressively passing my slow FSDBETA car. The decision by the NHTSA has caused my car to be more UNSAFE by impeding proper traffic flows. NHTSA should be focused on improving safety and not traffic law enforcement. This complaint is directed at the improper decision and solely on the NHTSA to lift the guidance to Tesla. As a customer I now feel my car is unsafe to drive due to your decision.
Corrective Action:
NHTSA forced Tesla FSDBETA to remove “Rolling Stop” behavior at clear intersections. This has caused me to be continually honked at, drivers aggressively passing my slow FSDBETA car. The decision by the NHTSA has caused my car to be more UNSAFE by impeding proper traffic flows. NHTSA should be focused on improving safety and not traffic law enforcement. This complaint is directed at the improper decision and solely on the NHTSA to lift the guidance to Tesla. As a customer I now feel my car is unsafe to drive due to your decision.
Additional Notes:
NHTSA forced Tesla FSDBETA to remove “Rolling Stop” behavior at clear intersections. This has caused me to be continually honked at, drivers aggressively passing my slow FSDBETA car. The decision by the NHTSA has caused my car to be more UNSAFE by impeding proper traffic flows. NHTSA should be focused on improving safety and not traffic law enforcement. This complaint is directed at the improper decision and solely on the NHTSA to lift the guidance to Tesla. As a customer I now feel my car is unsafe to drive due to your decision.
Mfg Campaign: 11467542
Recall Date: Jun 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Multiple episodes of phantom breaking with the car on cruise control on the highway. The car was not on autopilot during the episodes. The car abruptly drops from highway speed with full braking until you can override it with the accelerator. This will cause accidents of someone is close behind you. As a result, I do not use cruise control.
Corrective Action:
Multiple episodes of phantom breaking with the car on cruise control on the highway. The car was not on autopilot during the episodes. The car abruptly drops from highway speed with full braking until you can override it with the accelerator. This will cause accidents of someone is close behind you. As a result, I do not use cruise control.
Additional Notes:
Multiple episodes of phantom breaking with the car on cruise control on the highway. The car was not on autopilot during the episodes. The car abruptly drops from highway speed with full braking until you can override it with the accelerator. This will cause accidents of someone is close behind you. As a result, I do not use cruise control.
Mfg Campaign: 11467284
Recall Date: Jun 3, 2022
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